Insurance Coordinator Jobs in Egypt

Company Description Met Life has been serving the Middle East and North Africa region for nearly 65 years, including over 23 years of operations in Egypt. As the first life insurance company to enter the Egyptian market, Met Life Egypt provides life, accident, and health insurance, along with retirement planning and wealth management solutions to more than one million customers. The company is recognized for offering smart financial solutions that address everyday needs and long-term goals. Met Life Egypt focuses on delivering reliable guidance to help individuals and businesses navigate changing economic conditions and life’s uncertainties.<br>Role Description The Financial Advisor (Sales Department) is a full-time, hybrid role based in Cairo, Egypt, with a mix of office-based work and approved work-from-home arrangements. The role involves advising clients on financial planning, retirement planning, and investment options, while helping them select appropriate life, accident, and health insurance products. Day-to-day responsibilities include meeting with prospective and existing clients, assessing their financial needs, presenting tailored solutions, and following up to ensure ongoing satisfaction and policy performance. The Financial Advisor will also prepare proposals and financial plans, maintain accurate client records, and collaborate with the sales team to achieve individual and departmental targets. Additional tasks include staying current with market trends, product updates, and regulatory requirements to provide informed, compliant advice.<br>Qualifications<br> Candidates should possess skills in Financial Planning and Retirement Planning. Candidates should possess skills in Finance and Investments. Candidates should possess skills in Financial Advisory. Strong interpersonal, communication, and negotiation skills, with a client-focused mindset. Ability to analyze financial information, present clear recommendations, and work towards sales goals. Bachelor’s degree in Finance, Business, Economics, or a related field; relevant certifications are an advantage. Experience in insurance, banking, or financial services sales is preferred. Proficiency in MS Office and basic CRM tools, with the ability to work effectively in a hybrid environment.

Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Medical Officer who will evaluate medical authorizations and provide decisions for outpatient services and will assist our service providers with their inquiries.<br>Your Job<br>Review approval requests and provide decision based on policy guidelines and customer needs. Review monthly chronic medication requests and provide decision based on policy guidelines and medical justifications. Monitor utilization rate and early detection of fraud and control. Respond to inbound phone calls and generate outbound calls to confirm high response rate % according to preset KPIs and SLAs. Respond to all clients’ queries though Online, email, etc. for all out-patient queries. Actively solicit and gather customer feedbacks in order to improve service levels. Use multiple channels including (but not limited to) periodic customer satisfaction surveys and personal interactions. Assess risk exposure of members in line with medical underwriting policies. Manage queries from providers, Insurance Companies and insured members relating to call center activities and approval. Provide medical guidance to the Claims Department staff and assistance in ICD coding in coordination with Network Department. Responding to all international accounts’ requests and all inquiries from insurance companies. Deliver excellent customer services to Insurance Companies and insured members with view of achieving maximum client satisfaction. Compile data and prepare statistical reports on daily, weekly & monthly basis to monitor department al performance and medical trends. Medical Updating of the Medical File related to insured members regarding their investigations results like MRI, CT scan, etc.... Updating Monthly chronic medication reports.<br>Your Profile Bachelor's degree of Pharmacy.0-3 years of experience in their educational field. Previous experience in the insurance field is a plus. Fluent English language Excellent verbal and written communication skills Time management skills Analytical and problem-solving skills Ability to handle stress. Decision Maker.

Med Net Egypt is one of the leading managed care service organizations that cater to healthcare needs. We are looking for skilled Senior Officer – Utilization Management who will be responsible for responsible for hands-on analysis of healthcare utilization and claims data across insurance policies to identify burning cost drivers, abnormal billing patterns, and potential fraud, waste, and abuse (FWA).<br>Your Job:<br>Perform detailed burning cost and loss ratio analysis across policies, products, and provider networks. Analyze utilization patterns to identify high-cost, high-utilization, and abnormal billing trends. Assess utilization by providers, specialties, diagnoses, and members. Monitor high-frequency admissions, visits, investigations, medications, and procedures. Track utilization movements and flag unusual cost increases and utilization spikes. Identify abnormal provider billing behaviors, including overutilization of diagnostics, procedures, and medications. Detect upcoding, unbundling, duplicate billing, excessive LOS, and repeated admissions. Prepare analytical case summaries and evidence for escalation to Team Leader and FWA/Medical Audit teams. Develop periodic analytical reports and dashboards on burning cost, loss ratio, and utilization variances. Conduct provider outlier analysis to identify utilization and cost risks. Support development and testing of business rules, flags, triggers, and automated detection tools. Ensure accuracy, consistency, and proper documentation of analytical outputs. Collaborate cross-functionally with Claims, Approvals, Network, QA, Rule Engine, Production, and FWA teams to support audits and cost containment initiatives.<br>Your Profile:<br>Bachelor’s degree in medical, Paramedical, Insurance, Healthcare Management, or related field Medical coding or utilization management certification is an advantage3–5 years’ experience in utilization review, claims analysis, medical audit or healthcare analytics Experience in health insurance / TPA environment preferred Awareness of local regulatory requirements and UAE market is preferred. Strong analytical and critical thinking skills Good understanding of medical billing and coding, insurance benefits and utilization norms Attention to detail and investigative mindset Clear reporting and communication skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Engage with customers to understand their insurance needs and recommend suitable solutions.</li><li>Identify sales opportunities and generate qualified leads through inbound and outbound calls.</li><li>Promote insurance products and explain coverage, benefits, and pricing in a persuasive manner.</li><li>Build strong relationships with potential customers to increase trust and conversion rates.</li><li>Qualify interested customers and transfer qualified calls to the Closing Team for final consultation and sales closure.</li><li>Ensure smooth and professional call transfers by providing accurate customer information and inquiry details to the Closers.</li><li>Handle objections confidently and encourage customer interest in available insurance plans.</li><li>Follow up with leads and potential clients to maximize sales opportunities.</li><li>Maintain accurate customer records, lead status, and sales notes within the CRM system.</li><li>Meet and exceed daily, weekly, and monthly KPIs related to lead generation, transferred calls, and conversions.</li><li>Collaborate closely with the sales and closing teams to ensure a seamless customer journey.</li><li>Stay updated on insurance products, market trends, and sales techniques to improve performance.</li><li>Deliver a professional and positive customer experience that supports customer retention and business growth.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> Location<br> </div> <div> Cairo<br> </div> <div> <div> <div> <div> <p> <strong>About Deloitte:</strong> <br> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.</p> <p> <strong>Our Purpose</strong> <br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p>During your tenure as a Contractor in HRSSC - Insurance Management, you will demonstrate your capabilities in the following areas:</p> <ul> <li>Manage the day-to-day operations of the firm s life and medical insurance programs, such as enrolling new joiners, transfers, and new members/dependents into the firm's insurance program, processing claims, and removing leavers. Ensure accuracy, timeliness, and regulatory compliance in everyday operations.</li> <li>Periodic monitoring of employee insurance bills, to ensure necessary updates are included in future bills. Highlight and document any changes.</li> <li>Periodic Validation of the enrolled members and dependents in the firm s insurance program, and the employees who opted for flexible policies and promotions.</li> <li>Manage relationships with insurance carriers, third-party administrators, and other vendors to ensure high levels of service delivery and resolve issues and escalations on time.</li> <li>Provide guidance and support to employees and HR colleagues on benefits-related inquiries, total rewards cases, and escalations, serving as a subject matter expert on medical insurance programs.</li> <li>Following up on the employee insurance inquiries with the relevant stakeholders and helping them to obtain the resolution at the earliest.</li> <li>Closely collaborate with Total Rewards CoE to drive all the operational activities and work on assigned projects.</li> <li>Responsible for administering medical and life insurance programs, staying informed on total rewards-related knowledge base content, policies, and procedures.</li> <li>Leverage Human Resources and other systems and tools to manage benefit participation. Become an expert on the system/s that supports Total Rewards.</li> <li>Conduct regular audits and quality assurance checks of Invoices, documentation, and processes to identify discrepancies, errors, and opportunities for improvement.</li> </ul> <p> </p> <p> <strong>Leadership Capabilities:</strong> </p> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business. </li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <ul> <li>Bachelor s degree in human resources, Business Administration, Health Administration, or a related field; master s degree or relevant certifications preferred.</li> <li>Preferably with 1 to 2 years of progressive experience in benefits administration, with a focus on medical insurance and healthcare benefits management</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Technical ability and computer literacy (Word, Excel, PowerPoint, Microsoft Management) recommended.</li> <li>Experience in ServiceNow administration is an added advantage.</li> <li>Ability to communicate professionally with partners and high-level executives. Strong presentation skills are considered a plus,</li> <li>Detail-oriented and conscientious</li> <li>Excellent organizational, communication, and time-management skills</li> <li>Fluency in English (reading, speaking, and writing). Preference for bilingual candidates (Arabic/English)</li> <li>Minimum 1-2 years of experience in Total Rewards vertical including HR experience, preferably in a multinational firm.</li> </ul> </div> <br></div></div></div></div></section>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong></p> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p>During your tenure as a contractor in HRSSC - Insurance Management, you will demonstrate your capabilities in the following areas:</p> <ul> <li>Manage the day-to-day operations of the firm’s life and medical insurance programs, such as enrolling new joiners, transfers, and new members/dependents into the firm's insurance program, processing claims, and removing leavers. Ensure accuracy, timeliness, and regulatory compliance in everyday operations.</li> <li>Periodic monitoring of employee insurance bills, to ensure necessary updates are included in future bills. Highlight and document any changes.</li> <li>Periodic validation of the enrolled members and dependents in the firm’s insurance program, and the employees who opted for flexible policies and promotions.</li> <li>Manage relationships with insurance carriers, third-party administrators, and other vendors to ensure high levels of service delivery and resolve issues and escalations on time.</li> <li>Provide guidance and support to employees and HR colleagues on benefits-related inquiries, total rewards cases, and escalations, serving as a subject matter expert on medical insurance programs.</li> <li>Follow up on employee insurance inquiries with the relevant stakeholders and help them to obtain resolution at the earliest.</li> <li>Closely collaborate with Total Rewards CoE to drive all the operational activities and work on assigned projects.</li> <li>Responsible for administering medical and life insurance programs, staying informed on total rewards-related knowledge base content, policies, and procedures.</li> <li>Leverage Human Resources and other systems and tools to manage benefit participation. Become an expert on the systems that support Total Rewards.</li> <li>Conduct regular audits and quality assurance checks of invoices, documentation, and processes to identify discrepancies, errors, and opportunities for improvement.</li> </ul> <p><strong>Leadership capabilities:</strong></p> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in human resources, business administration, health administration, or a related field; master’s degree or relevant certifications preferred.</li> <li>Preferably with 1 to 2 years of progressive experience in benefits administration, with a focus on medical insurance and healthcare benefits management.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Technical ability and computer literacy (Word, Excel, PowerPoint, Microsoft Management) recommended.</li> <li>Experience in ServiceNow administration is an added advantage.</li> <li>Ability to communicate professionally with partners and high-level executives. Strong presentation skills are considered a plus.</li> <li>Detail-oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Fluency in English (reading, speaking, and writing). Preference for bilingual candidates (Arabic/English).</li> <li>Minimum 1-2 years of experience in Total Rewards vertical including HR experience, preferably in a multinational firm.</li> </ul></p><p></p>

Job Description<br>We are looking for an Employee Benefits Supervisor to join our payroll team. The role is responsible for overseeing the daily operations of the benefits function, ensuring the accuracy of employee medical insurance records, managing provider relationships, supporting client requests, and leading a team of Benefits Specialists to deliver high-quality service while maintaining operational efficiency.<br>Job Responsibilities<br>Lead and monitor the daily performance of Benefits Specialists, ensuring balanced workload distribution and adherence to service timelines. Supervise the monthly compilation and validation of employee medical insurance data, including additions, deletions, and plan upgrades. Conduct periodic audits to identify and prevent data discrepancies and ensure data accuracy. Coordinate with medical insurance companies (TPAs) and brokers to facilitate approvals, resolve escalated cases, and address urgent network requests. Follow up on chronic disease approvals, exceptional medical cases, and service escalations. Review provider invoices and employee reimbursement claims to ensure accuracy before final billing approval. Oversee the issuance and distribution of medical cards for newly onboarded employees. Respond to client inquiries regarding medical coverage, benefits eligibility, and policy guidelines. Monitor operational performance metrics and recommend process improvements. Maintain effective communication with internal stakeholders, clients, insurance providers, and brokers to ensure smooth service delivery.<br>Qualifications & Requirements<br>Minimum 4 years of experience in HR Benefits or Medical Insurance Administration. At least 1–2 years of experience in a supervisory role within an HR Outsourcing Agency or a TPA/Brokerage firm. Medical or healthcare-related educational background. Strong practical knowledge of the Egyptian corporate healthcare market, network tiers, and medical approval procedures. Proven ability to manage a team and track operational performance metrics. Excellent problem-solving, corporate communication, and B2B client handling skills. High proficiency in Microsoft Excel for manipulating and auditing large employee databases.

We're Hiring<br>Fleet Section Head<br>Location: 6th of October City, Egypt<br>Key Responsibilities· Lead and manage daily fleet and transportation operations.· Plan and optimize vehicle schedules, routes, and fleet utilization.· Supervise drivers and ensure compliance with company policies and traffic regulations.· Oversee preventive maintenance programs to maximize fleet availability.· Monitor transportation costs, fuel consumption, and operational performance.· Ensure vehicle licensing, insurance, and full regulatory compliance.· Coordinate transportation activities with Production, Procurement, Warehousing, and Sales teams.· Drive continuous improvement initiatives to enhance fleet efficiency and reduce operating costs.· Monitor operational KPIs and prepare performance reports for management.<br>Qualifications· Bachelor's degree in Business Administration, Engineering, Logistics, or a related field.· An MBA or professional certification in Fleet Management, Logistics, is an advantage.· Minimum 10 years of experience in Fleet Management.· At least 2 years of experience in a leadership or supervisory role.· Experience in the manufacturing, agriculture, food production, or FMCG sectors is highly preferred.<br>Required Skills· Fleet & Transportation Management· Route Planning & Dispatching· Cost Control & Budget Management· Fleet Maintenance Planning· KPI Reporting & Performance Analysis· Leadership & Team Management· Problem Solving & Decision Making· Strong Communication and Coordination Skills Benefits· Competitive salary· Quarterly performance incentive· Social Insurance· Private Medical Insurance· Life Insurance· Company-provided transportation<br>How to Apply Please send your CV to: jobs@organo-group.com

Position Summary :<br><br>The Electrical Maintenance Engineer Ensures maximum operational uptime and reliability of plant electrical equipment, automation systems (PLCs, HMIs, VFDs), and power distribution infrastructure. Leads electrical troubleshooting, automation programming/modifications, and preventive electrical maintenance to support uninterrupted seasonal production.<br><br>Job Description :<br><br> Program, troubleshoot, backup, and optimize PLC logic (Siemens, Allen-Bradley, Schneider) and HMI interfaces Diagnose faults in VFDs, servo drives, field sensors, control loops, and industrial communications (Profinet, Modbus) Calibrate and maintain specialized line automation components, including scales , X-ray inspection systems, metal detectors, and checkweighers Carry out scheduled preventive electrical maintenance tasks on production and packaging lines to reduce unplanned downtime Respond to electrical breakdowns promptly, performing root cause analysis (RCA) and executing necessary repairs on control circuits and power lines Document all electrical interventions, parameter adjustments, and fault logs accurately in the CMMS Ensure high-speed production lines, packaging machinery, and key processing systems are fully operational during high-demand months<br><br>Prioritize electrical troubleshooting based on production schedules and line urgency.<br><br> Coordinate closely with production and quality teams for planned electrical modifications and power shutdowns Monitor and maintain high-to-low voltage distribution networks, main distribution panels (MDBs), motor control centers (MCCs), transformers, and UPS systems Oversee electrical systems for utilities, including air compressors, cooling units, chillers, AHUs, pumps, and emergency generators Ensure all electrical utility equipment operates within safe operating limits, proper load balancing, and high-power factor efficiency Strictly apply Lock-Out/Tag-Out (LOTO), arc-flash protocols, PPE requirements, and electrical safety standards during maintenance work Maintain food-grade electrical standards, including IP-rated enclosures, proper cable trunking, hygienic panel sealing, and clean sensor installations Report and escalate electrical safety hazards or unsafe wiring conditions promptly Monitor critical electrical and automation spare parts consumption (PLCs, VFDs, servo motors, fuses, relays, sensors) and raise replenishment requests Contribute to cost control by optimizing spare usage, identifying reliable alternative components, and maintaining software licenses Identify recurring electrical or automation faults and engineer permanent solutions to boost reliability Participate in root cause analysis, engineering modifications, and control panel rewiring projects<br><br>Requirements<br><br>Bachelor's degree in Electrical Engineering, Automation/Control Engineering, or Mechatronics Engineering Additional certificates in maintenance systems (e.g., TPM, CMMS, PLC basics) are considered a plus3-5 years of hands-on industrial electrical and automation experience in food processing, FMCG, or automated sorting facilities. Demonstrable experience troubleshooting PLCs, VFDs, sensors, and power panels Proven experience with maintenance of conveyors, Production lines, X-ray, AHUs, Cooling units, sorters, metal detectors, mixers, chocolate production line , baking systems, and packaging lines. Working knowledge of utilities such as compressors, chillers, pumps, and electrical distribution systems. Familiarity with food safety requirements (e.g., hygiene design, equipment sanitation) in maintenance work is a must Experience using Computerized Maintenance Management System (CMMS) and basic troubleshooting tools. <br><br>Benefits<br><br>Medical insurance Social insurance Annual Bonus Based on KPIsDiscount on Linah Farms's Products

<p><br>Payroll&nbsp;&nbsp;: Verify and input pay and data changes through calculating the variation in the Monthly salary components (deductions – bonuses – overtime – mobile fees – transportation allowances …etc) to ensure that payroll database reflects current and accurate information<br>Administer medical insurance procedures through communicating with insurance providers and updating them with any addition, cancellation, claims, in order to ensure medical coverage to all existing company staff.<br>Ensure employees satisfaction through holding satisfaction survey &amp; handling relevant issues<br>Contribute to the selection &amp; medical insurance providers<br>Administer life insurance procedures through communicating with insurance providers and updating them with any addition, cancellation, claims, and surveys in order to ensure life insurance coverage to existing company staff.<br>Handle employees' car loan issues through communicating with banks to facilitate financial service to employees.<br>Responsible for all communication with Mobinil, ensure the payment of monthly bills. Handle all the services and transactions required by staff.<br>Handle &amp; follow up Fellowship Program including disbursing birthdays, marriage &amp; new babies gifts and death support payment.<br>Ensure that all new staff receives their ATM &amp; benefits forms and complete them correctly in order to be ready on time for administration.<br>Issue embassy letters for employees.<br><br>Ability to pay attention to details and to cope with several tasks and projects simultaneously.</p><p><strong>Requirements</strong></p><p><br>Job Requirements&nbsp;<br>Bachelor degree in Business Administration or related filed.<br>Certificate in Human Resources Management is a plus.<br>Excellent command in English Language.<br>From 4-6years experience in Human Resource Field<br>Excellent command Excel , Power BI is a plus <br>Possess the ability to establish and maintain effective work relationships with other employees and service providers.<br>Ability to pay attention to details and to cope with several tasks and projects simultaneously.</p>

We are Hiring: Investment & Insurance Sales Consultant ????????<br>We are looking for ambitious professionals to join our team in Nasr City. If you have a strong network and want to build a career in a professional environment, this is the place for you!<br>Job Benefits:????9:00AM To 4:00PM (Great work-life balance)????️ Weekends Off: Friday and Saturday.???? Location: Nasr City.???? Compensation: Salary and Commissions will be discussed during the interview.<br>Key Requirements:???? Networking: Must possess a strong and wide network of contacts.???? Transportation: Having a car is preferred (Optional, not a must).????️ Skills: Excellent communication, professional appearance, and strong persuasion skills.???? Education: University Degree (Higher Education).<br>Main Responsibilities:Leveraging your network to open new sales channels and attract target clients. Providing professional financial and insurance consultations. Building long-term client relationships and following up on investment portfolios.

We are Hiring: Investment & Insurance Sales ????????<br>We are looking for ambitious professionals to join our team in Nasr City. If you have a strong network and want to build a career in a professional environment, this is the place for you!<br>Job Benefits:????9:00AM To 4:00PM (Great work-life balance)????️ Weekends Off: Friday and Saturday.???? Location: Nasr City.???? Compensation: Salary and Commissions will be discussed during the interview.<br>Key Requirements:???? Networking: Must possess a strong and wide network of contacts.???? Transportation: Having a car is preferred (Optional, not a must).????️ Skills: Excellent communication, professional appearance, and strong persuasion skills.???? Education: University Degree (Higher Education).<br>Main Responsibilities:Leveraging your network to open new sales channels and attract target clients. Providing professional financial and insurance consultations. Building long-term client relationships and following up on investment portfolios.

<h4><strong>. Payroll Processing</strong></h4><ul><li><p>Collect and verify attendance, overtime, deductions, and allowances.</p></li><li><p>Process payroll using HRIS/Payroll systems.</p></li><li><p>Ensure accurate and timely salary payments.</p></li><li><p>Support payroll reconciliation and payroll audits.</p></li></ul><h4><strong>2. Compensation &amp; Benefits</strong></h4><ul><li><p>Manage medical and social insurance enrollment, updates, and terminations.</p></li><li><p>Maintain benefits records and coordinate with insurance providers.</p></li><li><p>Support medical insurance card renewals and distribution.</p></li></ul><h4><strong>3. Employee Support</strong></h4><ul><li><p>Handle employee inquiries related to payroll, salaries, deductions, payslips, and benefits.</p></li><li><p>Resolve payroll and benefits issues professionally and promptly.</p></li></ul><h4><strong>4. Compliance</strong></h4><ul><li><p>Ensure compliance with:</p><ul><li><p>Egyptian Labor Law</p></li><li><p>Payroll Tax Regulations</p></li><li><p>Social Insurance Regulations</p></li></ul></li><li><p>Prepare required documents and forms for government authorities.</p></li></ul><h4><strong>5. HR Administration</strong></h4><ul><li><p>Maintain accurate employee records in HR systems.</p></li><li><p>Update salary, benefits, and deductions information.</p></li><li><p>Prepare payroll and benefits reports.</p></li><li><p>Support salary surveys and compensation analysis.</p></li></ul><h4><strong>6. Coordination</strong></h4><ul><li><p>Work closely with:</p><ul><li><p>Finance (Payroll reconciliation)</p></li><li><p>HR Business Partners</p></li><li><p>Talent Acquisition (Salary offers &amp; promotions)</p></li><li><p>Insurance providers</p></li></ul></li></ul><h4><strong>7. Annual HR Activities</strong></h4><ul><li><p>Support:</p><ul><li><p>Annual salary reviews</p></li><li><p>Incentive and bonus distribution</p></li><li><p>Benefits renewal</p></li></ul></li></ul><h4><strong>8. Professional Responsibilities</strong></h4><ul><li><p>Maintain confidentiality of employee information.</p></li><li><p>Ensure fairness and transparency in payroll and benefits.</p></li><li><p>Promote employee satisfaction through accurate payroll administration.</p></li><li><p>Perform additional duties assigned by management.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Education: Bachelor’s degree.</p><p>Experience: 1 – 3 years of experience in C&amp;B, payroll, or HR operations.</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <strong>What this opportunity involves</strong> </p> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance;</li> <li>Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness;</li> <li>Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral;</li> <li>Build subrogation test cases applying state-specific negligence rules (comparative vs. contributory) and assess likelihood of recovery;</li> <li>Document test cases clearly with correct answers, policy citations, and payout calculations.</li> </ul> <p> </p> <p> <strong>What we look for</strong> </p> <p>This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field;</li> <li>3+ years of insurance, claims, legal, or financial services experience;</li> <li>Current or recent experience in claims &amp; adjusting or adjacent roles;</li> <li>Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture;</li> <li>AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid;</li> <li>Strong written English (C1+).</li> </ul> <p> </p> <p><br></p> <p> </p></div></section>

<p><strong>Job Summary</strong></p><p>The Account Manager is responsible for managing and maintaining strong relationships with corporate clients, ensuring the successful delivery of TPA and medical insurance services. The role serves as the primary point of contact for assigned clients, ensuring high customer satisfaction, contract retention, issue resolution, and continuous improvement of service quality.</p><p></p><p><strong>Key Responsibilities</strong></p><p><strong>Client Relationship Management</strong></p><ul><li><p>Manage a portfolio of assigned corporate accounts.</p></li><li><p>Build and maintain strong relationships with HR teams, decision-makers, and key client stakeholders.</p></li><li><p>Conduct regular client meetings, business reviews, and service visits.</p></li><li><p>Act as the primary point of contact for all client-related inquiries.</p></li></ul><p><strong>Service Delivery</strong></p><ul><li><p>Ensure compliance with agreed Service Level Agreements (SLAs).</p></li><li><p>Coordinate with Medical Approvals, Claims, Customer Service, Provider Network, Finance, and Operations teams to ensure timely service delivery.</p></li><li><p>Monitor turnaround times and service quality.</p></li></ul><p><strong>Issue Resolution</strong></p><ul><li><p>Receive, investigate, and resolve client complaints.</p></li><li><p>Escalate critical issues when necessary and ensure timely closure.</p></li><li><p>Follow up until all customer concerns are fully resolved.</p></li></ul><p><strong>Account Performance</strong></p><ul><li><p>Prepare monthly and quarterly performance reports.</p></li><li><p>Analyze utilization trends, service performance, complaint statistics, and client feedback.</p></li><li><p>Present recommendations for service improvements.</p></li></ul><p><strong>Contract Management</strong></p><ul><li><p>Monitor contract validity and renewal dates.</p></li><li><p>Coordinate renewal activities with Sales and Business Development teams.</p></li><li><p>Support negotiations regarding service enhancements and contract amendments.</p></li></ul><p><strong>Customer Satisfaction</strong></p><ul><li><p>Monitor customer satisfaction surveys.</p></li><li><p>Conduct periodic client satisfaction meetings.</p></li><li><p>Develop action plans to improve client experience.</p></li></ul><p><strong>Operational Follow-up</strong></p><ul><li><p>Follow up on medical approvals and reimbursement cases when required.</p></li><li><p>Ensure accurate communication of policy benefits and coverage.</p></li><li><p>Monitor implementation of agreed client requests.</p></li></ul><p><strong>Business Development Support</strong></p><ul><li><p>Identify upselling and cross-selling opportunities.</p></li><li><p>Support the Business Development team during renewal and expansion discussions.</p></li><li><p>Promote new TPA services and healthcare solutions.</p></li></ul><p><strong>Documentation &amp; Compliance</strong></p><ul><li><p>Maintain accurate client records in the CRM system.</p></li><li><p>Ensure confidentiality of client and medical information.</p></li><li><p>Comply with company policies, insurance regulations, and data privacy requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Healthcare Management, Pharmacy, Medicine, Marketing, Insurance, or a related field.</p></li><li><p>Professional certifications in Account Management, Customer Relationship Management (CRM), or Health Insurance are an advantage.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3–5 years of experience in Account Management, Client Relations, Medical Insurance, or the TPA industry.</p></li><li><p>Experience managing corporate accounts and dealing with insurance companies, healthcare providers, and brokers is preferred.</p></li><li><p>Knowledge of medical insurance policies, benefits, claims, and pre-authorization processes is highly desirable.</p></li></ul><p><strong>Technical Knowledge</strong></p><ul><li><p>Good understanding of:</p><ul><li><p>Medical insurance products and benefits</p></li><li><p>TPA operations and workflows</p></li><li><p>Claims and reimbursement processes</p></li><li><p>Provider network management</p></li><li><p>Service Level Agreements (SLAs)</p></li><li><p>Egyptian healthcare and insurance market (preferred)</p></li></ul></li><li><p>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).</p></li><li><p>Experience using CRM systems and client management software.</p></li></ul><p><strong>Skills</strong></p><ul><li><p>Excellent verbal and written communication skills in English and Arabic.</p></li><li><p>Strong customer relationship management skills.</p></li><li><p>Excellent presentation and negotiation skills.</p></li><li><p>Problem-solving and conflict resolution abilities.</p></li><li><p>Strong analytical and reporting skills.</p></li><li><p>Time management and organizational skills.</p></li><li><p>Ability to manage multiple accounts simultaneously.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Teamwork and cross-functional collaboration.</p></li><li><p>High attention to detail and accuracy.</p></li></ul><p><strong>Competencies</strong></p><ul><li><p>Customer-focused mindset.</p></li><li><p>Professionalism and integrity.</p></li><li><p>Accountability and ownership.</p></li><li><p>Results-oriented.</p></li><li><p>Decision-making and sound judgment.</p></li><li><p>Adaptability and flexibility.</p></li><li><p>Initiative and continuous improvement mindset.</p></li><li><p>Ability to build long-term client relationships.</p></li></ul><p><strong>Other Requirements</strong></p><ul><li><p>Willingness to travel for client meetings and site visits when required.</p></li><li><p>Flexibility to attend urgent client meetings outside normal working hours when necessary.</p></li><li><p>Commitment to maintaining confidentiality of client and medical information.</p></li><li><p>Compliance with company policies, regulatory requirements, and data privacy standards.</p></li></ul><p></p>

<p>We are seeking a highly motivated BIM Coordinator to support the implementation and management of Building Information Modeling (BIM) processes and technologies for Hitachi, Ltd. projects, ensuring efficiency and data integrity across project lifecycles.</p><p><strong>Job Responsibilities</strong></p><ul><li>Develop, implement, and maintain BIM execution plans (BEP) and project-specific BIM standards in alignment with company and industry best practices.</li><li>Manage and coordinate BIM models from various disciplines (architecture, structure, MEP, etc.) to identify clashes and ensure constructability.</li><li>Facilitate effective information exchange and collaboration among project stakeholders using BIM platforms.</li><li>Perform model quality checks, validate data accuracy, and ensure adherence to project requirements.</li><li>Assist in the creation and management of BIM content libraries.</li><li>Support the integration of BIM with other project management and data management systems.</li><li>Contribute to the continuous improvement of BIM processes and technologies within Hitachi, Ltd.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Qualifications</strong></p><ul><li>Bachelor's degree in Electrical Engineering or a related field.</li><li>Minimum of 3 years of experience in a BIM coordination or similar role within the AEC industry.</li><li>Proficiency in BIM software such as Autodesk Revit, Navisworks Manage, and AutoCAD.</li><li>Strong understanding of BIM principles and workflows.</li><li>Experience with clash detection and resolution processes.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Ability to work effectively in a team-oriented environment.</li><li>Familiarity with project management software and data environments is a plus.</li></ul>

Payroll Specialist Department: Payroll & Personnel Reports To: Payroll & Personnel Manager Location: Cairo, Egypt Position Overview The Payroll Specialist is responsible for accurately and efficiently processing monthly payroll for employees, ensuring compliance with Egyptian labor, tax, and social insurance regulations, while maintaining accurate payroll records and providing timely payroll reports. Key Responsibilities Payroll Processing Prepare and process monthly payroll accurately and on time. Review attendance, overtime, deductions, allowances, bonuses, and other payroll inputs. Calculate salaries, net pay, deductions, and employee entitlements. Ensure accurate processing of new hires, resignations, promotions, salary adjustments, and other payroll changes. Review payroll calculations and resolve discrepancies before finalization. Tax & Social Insurance Ensure payroll calculations comply with Egyptian tax and social insurance regulations. Coordinate with the Personnel team regarding social insurance and employee data. Support the preparation of payroll-related tax and social insurance reports. Stay updated on relevant changes in payroll regulations and requirements. Payroll Reporting & Reconciliation Prepare monthly payroll reports and required management reports. Reconcile payroll figures with accounting records and investigate discrepancies. Maintain accurate payroll records and supporting documentation. Provide payroll data and reports for internal and external audits when required. Employee & Client Support Respond to employees' payroll-related inquiries and resolve issues professionally. Coordinate with HR and Personnel teams to ensure accurate employee data. If working within an outsourcing environment, handle payroll processing and inquiries for multiple clients while maintaining confidentiality and service quality. Systems & Documentation Maintain accurate and confidential payroll records. Ensure payroll data is properly maintained in the payroll/HR system and Excel. Maintain proper documentation and filing of payroll-related transactions. Qualifications & Requirements Bachelor's degree in Accounting, Business Administration, Human Resources, or a related field.1–3 years of relevant experience in Payroll. Good knowledge of Egyptian payroll, tax, and social insurance regulations. Good knowledge of payroll calculations, deductions, overtime, allowances, and employee benefits. Strong Microsoft Excel skills. Experience with payroll or HR systems is preferred. Experience handling payroll for multiple companies/clients is a strong plus. Good analytical and numerical skills. High attention to detail and accuracy. Strong organizational and time-management skills. Ability to maintain confidentiality and handle sensitive employee information. Good communication skills. Good command of English. Key Competencies Payroll Accuracy & Attention to Detail Analytical Thinking Problem Solving Confidentiality Time Management Organization Communication Skills Client & Employee Service Teamwork

<p><strong>Architectural Project Coordinator</strong></p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Coordinate with design teams to prepare Tender Packages, including drawings, BOQs, specifications, and contractual requirements.</p></li><li><p>Review contractors’ technical and commercial offers and prepare Technical &amp; Financial Evaluation Reports.</p></li><li><p>Coordinate project meetings and technical workshops, prepare MOMs, and follow up on action items.</p></li><li><p>Review and coordinate Shop Drawings, Material Submittals, Technical Submittals, and Samples with Architectural and MEP disciplines.</p></li><li><p>Review contractors’ payment applications, quantities, and measurement sheets against executed works.</p></li><li><p>Review and analyze project schedules, monitor actual progress against the approved program, and identify delays, critical activities, and required corrective actions.</p></li><li><p>Review contractors’ progress reports and prepare project status reports for the Client.</p></li><li><p>Coordinate with Clients, Consultants, Designers, and Contractors to resolve technical and execution-related issues.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Architecture.</p></li><li><p>3–5 years of relevant experience, preferably in Fit-Out and Interior Finishing projects.</p></li><li><p>Previous experience in the banking sector and corporate offices is highly preferred.</p></li><li><p>Strong knowledge of architectural drawings, BOQs, specifications, shop drawings, material submittals, and payment applications.</p></li><li><p>Good understanding of Architectural and MEP coordination.</p></li><li><p>Good understanding of project planning, scheduling, progress monitoring, and schedule analysis.</p></li><li><p>Familiarity with Primavera P6 or similar planning software is preferred.</p></li><li><p>Proficiency in AutoCAD is mandatory; Revit is preferred.</p></li><li><p>Proficiency in Microsoft Office.</p></li><li><p>Excellent command of written and spoken English.</p></li><li><p>Strong communication, reporting, coordination, and follow-up skills.</p></li></ul><p></p>

<p>We are looking for a proactive and detail-oriented Lead Qualification &amp; Marketing Coordinator to join our team and support our marketing and sales alignment by managing incoming leads, qualifying business opportunities, and supporting marketing campaign activities.</p><p>The role will be responsible for engaging with marketing-generated leads, understanding prospect needs, ensuring qualified opportunities are properly transferred to the sales team, and maintaining accurate lead information within the CRM.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Lead Management &amp; Sales Alignment</strong><br>• Follow up with new leads generated from marketing campaigns through phone, email, and LinkedIn.<br>• Qualify prospects based on company profile, business needs, budget, timeline, and technical requirements.<br>• Schedule discovery calls and ensure qualified opportunities are transferred to the sales team with complete qualification notes.<br>• Maintain and update lead records, activities, and pipeline stages in the CRM system.</p><p><strong>Marketing Support</strong><br>• Support the setup, tracking, and monitoring of digital and event marketing campaigns.<br>• Provide feedback on lead quality and prospect insights to improve future marketing activities.<br>• Assist in organizing lead lists, outreach templates, and marketing materials for prospect follow-up.</p><p></p><p><strong>Requirements</strong></p><p>• 2+ years of experience in B2B lead qualification, lead generation, marketing coordination, or sales support.<br>• Strong communication skills with the ability to interact with corporate decision-makers.<br>• Familiarity with CRM systems and lead management processes.<br>• Basic understanding of B2B technology solutions, hardware products, or IT services is preferred.<br>• Strong organizational skills, responsiveness, and attention to detail.</p><p></p>

<p>TC Fruits is looking for a motivated Commercial and Back Office Coordinator to join its Egypt office. The selected candidate will support the company’s commercial, administrative and operational activities, working closely with customers, suppliers and the headquarters in Spain.</p><p>Main responsibilities include:</p><ul><li><p>Supporting daily commercial and back-office activities.</p></li><li><p>Communicating with customers, suppliers and internal departments.</p></li><li><p>Following up on quotations, orders, shipments, documents and payments.</p></li><li><p>Preparing commercial offers, reports and customer databases.</p></li><li><p>Identifying new business opportunities and potential customers.</p></li><li><p>Supporting supplier sourcing and market research.</p></li><li><p>Coordinating logistics and maintaining accurate shipment records.</p></li><li><p>Handling emails, calls and administrative documentation.</p></li><li><p>Following up on pending matters and ensuring timely communication.</p></li><li><p>Providing general support to the Egypt Country Manager.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Logistics, Agriculture or a related field.</p></li><li><p>Previous experience in commercial support, back office, logistics, customer service or sales.</p></li><li><p>Experience in the fresh-produce, food-export or import-export sector is preferred.</p></li><li><p>Very good command of written and spoken English.</p></li><li><p>Spanish language skills are considered a strong advantage.</p></li><li><p>Strong communication, negotiation and organizational skills.</p></li><li><p>Good knowledge of Microsoft Office, particularly Excel and Outlook.</p></li><li><p>Ability to manage several tasks and follow up accurately.</p></li><li><p>Proactive, responsible and detail-oriented personality.</p></li><li><p>Ability to work independently and communicate with an international team.</p></li><li><p>Existing business contacts or experience in customer development is an advantage.</p></li><li><p>Based in Cairo and available to work from the Egypt office.</p></li></ul><p></p>