IT Jobs - Gharbia Egypt

أولاً: الدعم الفني<br>تقديم الدعم الفني لمستخدمي الشركة وحل المشكلات التقنية اليومية.<br>تركيب وإعداد أجهزة الحاسب الآلي والطابعات والماسحات الضوئية.<br>تثبيت وتحديث أنظمة التشغيل والبرامج المختلفة.<br>متابعة طلبات الدعم الفني وتوثيقها وإغلاقها بعد الحل.<br>ثانياً: إدارة الأجهزة والشبكات<br>صيانة أجهزة الكمبيوتر واللابتوب والأجهزة الطرفية.<br>متابعة أداء الشبكات الداخلية والاتصال بالإنترنت.<br>إعداد وربط المستخدمين بالشبكة والطابعات المشتركة.<br>متابعة أجهزة الشبكات مثل الراوترات والسويتشات ونقاط الاتصال.<br>ثالثاً: إدارة الأنظمة والبرامج<br>إنشاء وإدارة حسابات المستخدمين والبريد الإلكتروني.<br>متابعة النسخ الاحتياطي للبيانات واستعادتها عند الحاجة.<br>تحديث الأنظمة والتطبيقات بشكل دوري.<br>التأكد من سلامة قواعد البيانات والملفات المشتركة.<br>رابعاً: أمن المعلومات<br>تطبيق سياسات أمن المعلومات المعتمدة بالشركة.<br>تثبيت وتحديث برامج الحماية ومكافحة الفيروسات.<br>متابعة صلاحيات المستخدمين ومنع الوصول غير المصرح به.<br>الإبلاغ عن أي مخاطر أو حوادث أمنية تقنية.<br>خامساً: التقارير والتطوير<br>إعداد تقارير دورية عن الأعطال والصيانة.<br>حصر الأصول التقنية وتحديث سجلاتها.<br>تقديم مقترحات لتحسين البنية التحتية التقنية.<br>المشاركة في تنفيذ المشاريع التقنية الجديدة.

Company Description Town Team is a fashion brand that has been redefining style since 1998, driven by a passion for creativity and self-expression. The company focuses on inspiring individuals to move beyond comfort zones and express their unique identity through fashion. With evolving collections for men and kids, Town Team offers contemporary trends that aim to stay ahead of the curve. The culture encourages curiosity, individuality, and boldness in both design and daily work. Town Team promotes a dynamic environment where team members contribute to innovative, boundary-pushing fashion.<br>Role Description The Infrastructure Specialist is a full-time, on-site role based in Markaz Tanta. This role is responsible for maintaining and optimizing the company’s IT infrastructure, including servers, networks, and related hardware and software. Daily tasks include monitoring system performance, troubleshooting technical issues, ensuring network security, and supporting IT operations across the organization. The Infrastructure Specialist will collaborate with cross-functional teams to plan and implement infrastructure upgrades, manage backups and disaster recovery, and maintain documentation of systems and procedures. The role also involves proactively identifying risks, applying best practices in IT governance, and providing hands-on support to internal users.<br>Qualifications<br> Candidates should possess strong Infrastructure and IT Operations skills, including managing servers, storage, and enterprise systems. Candidates should possess solid Networking and Network Security skills, including configuring network devices and implementing security controls. Candidates should possess Troubleshooting skills for diagnosing and resolving hardware, software, and connectivity issues. Relevant skills such as system administration (Windows/Linux), cloud services (e.g., AWS, Azure), and virtualization (e.g., VMware, Hyper-V) are highly beneficial. Experience in on-site IT support within a retail or multi-branch environment is an advantage. Ability to work independently, prioritize tasks, and communicate clearly with technical and non-technical stakeholders. A degree or diploma in Computer Science, Information Technology, or a related field, or equivalent practical experience. Professional certifications (such as Comp TIA Network+, Security+, CCNA, or similar) are a plus.

<p>We’re Hiring Software Sales Executive</p><p>A fast-growing software solutions startup delivering innovative digital solutions across Egypt and the Gulf region. We specialize in ERP systems, SaaS platforms, and custom software development, helping organizations streamline operations and accelerate digital transformation.</p><p>As we continue our expansion, we are building a high-performing sales team and looking for ambitious professionals who are passionate about technology, business growth, and creating long-term client partnerships.</p><p></p><p><strong>Role Overview</strong></p><p>Drive new business by identifying opportunities, and managing the complete <strong>sales cycle</strong> from prospecting to closing while building long-term relationships with clients.</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Generate and qualify new business </strong>opportunities.</p></li><li><p>Conduct client meetings, presentations, and software demonstrations.</p></li><li><p>Build and maintain a healthy sales pipeline.</p></li><li><p><strong>Manage the complete sales cycle from lead generation to deal closure.</strong></p></li><li><p>Maintain accurate CRM records and sales forecasts.</p></li><li><p>Achieve monthly and quarterly sales targets.</p></li><li><p>Work closely with the technical team to deliver the best customer solutions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.</p></li><li><p>2-4 years of experience in<strong> Software, ERP, SaaS, or B2B technology sales</strong> (<strong>Must Have</strong>)</p></li><li><p><strong>Strong communication, presentation, and negotiation skills.</strong></p></li><li><p>Excellent relationship-building and customer management abilities.</p></li><li><p>Self-motivated with a results-driven mindset.</p></li><li><p>Experience using CRM systems is an advantage.</p></li><li><p>Good command of English.</p></li></ul><p></p>

Company Description Town Team is a fashion brand that has been redefining contemporary menswear since 1998, with a strong focus on creativity and self-expression. The company encourages individuals to step outside their comfort zones, embrace their own style, and push boundaries in everyday life. Town Team offers constantly evolving collections for men and kids, featuring modern trends designed to stay ahead of the fashion curve. The brand’s mission is to inspire curiosity, individuality, and passion through distinctive designs and high-quality apparel. Applicants joining Town Team will be part of a dynamic environment that values innovation and bold ideas.<br>Role Description The Infrastructure Engineer is a full-time, on-site role based in Markaz Tanta. This role is responsible for maintaining and optimizing the company’s IT infrastructure, including servers, networks, and related systems to ensure high availability and performance. Day-to-day tasks include monitoring system health, handling incident response, performing root-cause analysis, and applying updates, patches, and configuration changes. The Infrastructure Engineer will collaborate with cross-functional teams to support business applications, enforce security policies, and implement best practices for backup, recovery, and capacity planning. The role also involves documenting infrastructure configurations, developing standard operating procedures, and proactively identifying opportunities to improve reliability, security, and scalability.<br>Qualifications<br> Candidates should possess strong Infrastructure and System Administration skills for managing servers, storage, and operating systems. Candidates should possess Networking skills for configuring, monitoring, and optimizing LAN/WAN and related network devices. Candidates should possess Network Security and Troubleshooting skills for securing systems, diagnosing issues, and resolving incidents promptly. Relevant experience with virtualization, cloud services, and monitoring tools is beneficial. Knowledge of operating systems (e.g., Windows Server, Linux) and common enterprise applications is preferred. Strong analytical, documentation, and communication skills, with the ability to collaborate effectively on-site. A degree in Computer Science, Information Technology, or a related field, or equivalent practical experience, is advantageous.

First: Technical SupportProviding technical support for the company's users and resolving daily technical issues.Installing and configuring computers, printers, and scanners.Installing and updating operating systems and various software.Following up on technical support requests, documenting them, and closing them after resolution.Second: Devices and Networks ManagementMaintenance of computers, laptops, and peripheral devices.Monitoring internal networks and internet connectivity.Setting up and linking users to the network and shared printers.Monitoring network devices such as routers, switches, and access points.Third: Systems and Software ManagementCreating and managing user accounts and email.Monitoring data backups and restoring them when needed.Regularly updating systems and applications.Ensuring the integrity of databases and shared files.Fourth: Information SecurityImplementing the company's approved information security policies.Installing and updating security software and antivirus.Monitoring user permissions and preventing unauthorized access.Reporting any security risks or incidents.Fifth: Reports and DevelopmentPreparing periodic reports on faults and maintenance.Inventorying technical assets and updating their records.Suggesting improvements to the technical infrastructure.Participating in the execution of new technical projects.Additional Details<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social security, transportation allowance, overtime</li></ul>