Heavy equipment mechanical engineer Jobs - Alexandria Egypt
383 Jobs Found
<p>Summary Workshop Team Leader manages and coordinates workshop activities, ensuring safe, high-quality, and efficient vehicle repair and maintenance in line with Al Mansour Automotive standards.</p><p>Tasks • Provide advanced product/service information and respond to complex customer questions. • Respond to basic issue escalations promptly and provide managerial approvals as required. • Ensure adherence to organizational policies, procedures, regulatory codes; seek authorization for exceptions. • Provide fault isolation and resolution to address issues promptly. • Assign short-term work schedules to subordinates to meet expectations within timelines. • Carry out relatively simple testing and quality assurance tasks.</p><p>Skill • Technical Troubleshooting & Diagnostics • Automotive Systems Knowledge • Use of Workshop Tools & Diagnostic Equipment • Quality & Safety Compliance • Team Leadership & Coaching</p><p>Competencies • Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. • Customer Focus: Building strong customer relationships and delivering customer-centric solutions. • Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals. • Drives Results: Consistently achieving results, even under tough circumstances. • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree in a relevant field; additional management or technical certifications are an advantage.</p><p>Experience 2 to 4 years of experience, including team coordination or people management responsibilities.</p>
<p>Manage all warehouse and material flow activities, including unloading, receiving, labeling, storage, picking, sequencing, loading, and shipping for raw materials, semi-finished, and finished goods to ensure operational continuity and efficiency. Define, implement, and continuously improve Supply Chain material flow standards, processes, tools, and work instructions in alignment with company strategy, operational efficiency, inventory targets, and cost optimization. Lead and supervise warehouse personnel by setting objectives, assigning responsibilities, monitoring performance, conducting evaluations, supporting succession planning, and identifying training and development needs. Ensure adherence to company standards, governance, safety regulations, and process execution while identifying opportunities for operational improvements and enhanced service delivery. Maintain high inventory accuracy levels and ensure the proper utilization, maintenance, and safety compliance of warehouse equipment and technical assets. Collaborate with facilities and central Supply Chain Management teams on material flow topics, contribute to warehouse system design (WSD), support customer projects and RFQs, and share best practices across operations. Define, track, and analyze key performance indicators (KPIs) related to warehouse and material flow performance, ensuring timely reporting and continuous operational improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Engineering is highly preferred. Minimum of 5 8 years of experience in Warehousing and Internal Material Flow Operations, including at least 3 years in a proven leadership role. Experience working with SAP S/4HANA EWM is considered a strong advantage. Professional proficiency in English with excellent communication, reporting, leadership, coaching, and employee development skills. Strong analytical and problem-solving abilities with the capability to perform effectively in a fast-paced environment. Excellent planning, organizational, and time management skills with a results-oriented mindset.</p>
<p>Manage all warehouse and material flow activities, including unloading, receiving, labeling, storage, picking, sequencing, loading, and shipping for raw materials, semi-finished, and finished goods to ensure operational continuity and efficiency. Define, implement, and continuously improve Supply Chain material flow standards, processes, tools, and work instructions in alignment with company strategy, operational efficiency, inventory targets, and cost optimization. Lead and supervise warehouse personnel by setting objectives, assigning responsibilities, monitoring performance, conducting evaluations, supporting succession planning, and identifying training and development needs. Ensure adherence to company standards, governance, safety regulations, and process execution while identifying opportunities for operational improvements and enhanced service delivery. Maintain high inventory accuracy levels and ensure the proper utilization, maintenance, and safety compliance of warehouse equipment and technical assets. Collaborate with facilities and central Supply Chain Management teams on material flow topics, contribute to warehouse system design (WSD), support customer projects and RFQs, and share best practices across operations. Define, track, and analyze key performance indicators (KPIs) related to warehouse and material flow performance, ensuring timely reporting and continuous operational improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Engineering is highly preferred. Minimum of 5 8 years of experience in Warehousing and Internal Material Flow Operations, including at least 3 years in a proven leadership role. Experience working with SAP S/4HANA EWM is considered a strong advantage. Professional proficiency in English with excellent communication, reporting, leadership, coaching, and employee development skills. Strong analytical and problem-solving abilities with the capability to perform effectively in a fast-paced environment. Excellent planning, organizational, and time management skills with a results-oriented mindset.</p>
<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>What you will enjoy doing • Manage end-to-end travel coordination across the MENA region (Egypt, Saudi Arabia, UAE, and Morocco). • Handle business trips abroad, including Travel booking, Visa applications, Required documentation. Accommodation. • Support in annual negotiations with hotels for corporate contracts. • Manage hotel reservations for visitors. • Provide logistical support to visitors and expats, including Invitation letters, travel arrangements, local transportation. • Plan and prepare for executive and regional meetings, including Meeting agendas, venues and dinner arrangements. • Organize and manage welfare programs such as: Ramadan Iftar and Sohour, Ramadan bags, Eid celebrations • Handle PR creation and distribution of stationery and office supplies. • Oversee the budget and daily operations of housekeeping equipment and Office kitchenette. • Generate and analyze reports related to: Travel expenses, Hotel expenses, Cost savings, • Maintain strong relationships with service providers and vendors (e.g., hotels, travel agencies). • Ensure smooth execution of traveling and accommodation in MENA region</p><p><strong>Desired Candidate Profile</strong></p><p>What makes you great • Bachelor's degree from a reputable university. • Minimum of 3 5 years of progressive experience in administration, travel coordination, or office management within a multinational or regional organization. • Prior experience supporting corporate travel and logistics across different countries, preferably within the MENA region. • Excellent written and verbal communication skills in English. • Strong knowledge of MS Office applications, including Word, Excel, and PowerPoint. • High level of attention to detail and accuracy, with strong planning and organizational skills. • Familiarity with vendor management, meeting and event coordination, and office support operations. • Experience handling visa processes, accommodation bookings, and expatriate or visitor support is an advantage. • Previous experience in customer service, executive assistance, or travel coordination is considered a plus.</p>
<p><strong><em> EELS Is Seeking to Hire English teachers for the academic year </em></strong></p><p><strong><em> 2026-2027</em></strong></p><p><strong>Responsibilities and duties:</strong></p><ul><li><p>Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning.</p></li><li><p>Develops schemes of work, lesson plans, and tests that are in accordance with established procedures.</p></li><li><p>Instruct and monitor students in the use of learning materials and equipment.</p></li><li><p>Use relevant technology to support and differentiate instruction.</p></li><li><p>Manage student behavior in the classroom by establishing and enforcing rules and procedures.</p></li><li><p>Maintain discipline in accordance with the rules and disciplinary systems of the school.</p></li><li><p>Provide appropriate feedback on work.</p></li><li><p>Encourage and monitor the progress of individual students and use the information to adjust teaching strategies.</p></li><li><p>Maintain accurate and complete records of students' progress and development.</p></li><li><p>Update all necessary records accurately and completely as required by laws, district policies, and school regulations.</p></li><li><p>Prepare required reports on students and activities.</p></li><li><p>Participate in department, school, district, and parent meetings.</p></li><li><p>Communicate necessary information regularly to students, colleagues, and parents regarding student progress and student needs.</p></li><li><p>Establish and communicate clear objectives for all learning activities with prepared lesson plans.</p></li><li><p>Prepare classroom for class activities and have lesson plans with you during class.</p></li><li><p>Provide a variety of learning materials and resources for use in educational activities.</p></li><li><p>Observe and evaluate student's performance and development.</p></li><li><p>Assign and grade classwork, homework, tests, and assignments.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><ul><li><p>BA in English & Literature, Faculty of Arts.</p></li><li><p>Language schools graduates</p></li><li><p>A certificate in teaching is preferable.</p></li><li><p>English fluency is a must.</p></li><li><p>Flexibility and commitment are required</p></li><li><p>Fresh Graduates are welcome to apply</p></li></ul><p></p>
<p><strong><em> EELS Is Seeking to Hire English teachers for the academic year </em></strong></p><p><strong><em> 2026-2027</em></strong></p><p><strong>Responsibilities and duties:</strong></p><ul><li><p>Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning.</p></li><li><p>Develops schemes of work, lesson plans, and tests that are in accordance with established procedures.</p></li><li><p>Instruct and monitor students in the use of learning materials and equipment.</p></li><li><p>Use relevant technology to support and differentiate instruction.</p></li><li><p>Manage student behavior in the classroom by establishing and enforcing rules and procedures.</p></li><li><p>Maintain discipline in accordance with the rules and disciplinary systems of the school.</p></li><li><p>Provide appropriate feedback on work.</p></li><li><p>Encourage and monitor the progress of individual students and use the information to adjust teaching strategies.</p></li><li><p>Maintain accurate and complete records of students' progress and development.</p></li><li><p>Update all necessary records accurately and completely as required by laws, district policies, and school regulations.</p></li><li><p>Prepare required reports on students and activities.</p></li><li><p>Participate in department, school, district, and parent meetings.</p></li><li><p>Communicate necessary information regularly to students, colleagues, and parents regarding student progress and student needs.</p></li><li><p>Establish and communicate clear objectives for all learning activities with prepared lesson plans.</p></li><li><p>Prepare classroom for class activities and have lesson plans with you during class.</p></li><li><p>Provide a variety of learning materials and resources for use in educational activities.</p></li><li><p>Observe and evaluate student's performance and development.</p></li><li><p>Assign and grade classwork, homework, tests, and assignments.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><ul><li><p>BA in English & Literature, Faculty of Arts.</p></li><li><p>Language schools graduates</p></li><li><p>A certificate in teaching is preferable.</p></li><li><p>English fluency is a must.</p></li><li><p>Flexibility and commitment are required</p></li><li><p>Fresh Graduates are welcome to apply</p></li></ul><p></p>
<p><strong><em> EELS Is Seeking to Hire English teachers for the academic year </em></strong></p><p><strong><em> 2026-2027</em></strong></p><p><strong>Responsibilities and duties:</strong></p><ul><li><p>Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning.</p></li><li><p>Develops schemes of work, lesson plans, and tests that are in accordance with established procedures.</p></li><li><p>Instruct and monitor students in the use of learning materials and equipment.</p></li><li><p>Use relevant technology to support and differentiate instruction.</p></li><li><p>Manage student behavior in the classroom by establishing and enforcing rules and procedures.</p></li><li><p>Maintain discipline in accordance with the rules and disciplinary systems of the school.</p></li><li><p>Provide appropriate feedback on work.</p></li><li><p>Encourage and monitor the progress of individual students and use the information to adjust teaching strategies.</p></li><li><p>Maintain accurate and complete records of students' progress and development.</p></li><li><p>Update all necessary records accurately and completely as required by laws, district policies, and school regulations.</p></li><li><p>Prepare required reports on students and activities.</p></li><li><p>Participate in department, school, district, and parent meetings.</p></li><li><p>Communicate necessary information regularly to students, colleagues, and parents regarding student progress and student needs.</p></li><li><p>Establish and communicate clear objectives for all learning activities with prepared lesson plans.</p></li><li><p>Prepare classroom for class activities and have lesson plans with you during class.</p></li><li><p>Provide a variety of learning materials and resources for use in educational activities.</p></li><li><p>Observe and evaluate student's performance and development.</p></li><li><p>Assign and grade classwork, homework, tests, and assignments.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><ul><li><p>BA in English & Literature, Faculty of Arts.</p></li><li><p>Language schools graduates</p></li><li><p>A certificate in teaching is preferable.</p></li><li><p>English fluency is a must.</p></li><li><p>Flexibility and commitment are required</p></li><li><p>Fresh Graduates are welcome to apply</p></li></ul><p></p>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125784<br><br><strong>Job Category</strong> Loss Prevention & Security<br><br><strong>Location</strong> Corniche Road, Alexandria 21923, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<p><strong>Job Summary</strong></p><p>Responsible for preparing and mixing detergent and cosmetic formulations according to approved formulations and production procedures, ensuring consistency, quality, safety, and efficient use of raw materials. The Mixing Chemist will also operate and monitor the RO water treatment unit and maintain accurate production records.<br><br><strong>Key Responsibilities</strong></p><ul><li><p>Prepare and mix batches according to approved formulations, production instructions, and required quantities.</p></li><li><p> Weigh and add raw materials accurately while following the correct sequence of addition, mixing time, temperature, and mixing speed.</p></li></ul><ul><li><p>Monitor the mixing process and ensure batches meet the required specifications before transfer to the next production stage.</p></li><li><p>Identify and report abnormalities, deviations, or quality issues during the mixing process.</p></li><li><p>Operate, monitor, and perform routine checks on the RO water treatment unit, ensuring the required water quality and availability for production.</p></li><li><p>Maintain accurate records of raw material consumption, batch quantities, production parameters, and batch results.</p></li><li><p>Ensure proper cleaning and housekeeping of mixing tanks, equipment, tools, and the production area.</p></li><li><p>Follow all SOPs, GMP requirements, chemical handling procedures, and HSE regulations.</p></li></ul><ul><li><p>Coordinate with Quality Control, Production, Warehouse, and Maintenance teams to ensure smooth production operations.</p></li></ul><ul><li><p>Assist in investigating batch deviations and support corrective actions when required.</p></li><li><p>Support the development, testing, and scale-up of new or modified formulations when required.</p></li><li><p>Ensure chemicals are handled, stored, and used according to their specifications and safety requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>BSc. in Chemistry or related discipline.</p></li><li><p>Minimum 3 years of experience in detergents, cosmetics, personal care, or related chemical manufacturing.</p></li><li><p>Practical experience in batch preparation and mixing operations.</p></li><li><p>Practical experience in operating and monitoring RO water treatment units.</p></li><li><p>Good understanding of chemical raw materials, formulations, and mixing processes.</p></li><li><p>Good knowledge of GMP, chemical handling, and workplace safety.</p></li><li><p>Good analytical and problem-solving skills.</p></li></ul><p></p>
<p>We are a well-established distribution company specializing in medical devices and equipment, with nationwide presence across Egypt's governorates.<br><br><strong>Responsibilities:</strong></p><ul><li><p>Promote the company's products to existing customers and attract new customers.</p></li><li><p>Know all the information related to the products and provide full explanation to the customers.</p></li><li><p>Implementation of the approved sales policy as well as all orders of employment within the nature of its work.</p></li><li><p>Create sales opportunities for the company's products</p></li><li><p>Ensure customer satisfaction about the products and services provided.</p></li><li><p>Continuous communication with customers and good handling and product delivery in the best way.</p></li><li><p>Provide regular reports on market competition in terms of prices, offers, new products, advertising, or stop some customers from dealing with the company's products</p></li><li><p>Encourage customers to use the devices regularly</p></li><li><p>Follow up clients in the field</p></li><li><p>Submit a periodic report to the sales supervisor to indicate what has been achieved and what has been postponed with a reason</p></li><li><p>Follow-up and coordination with the rest of the departments of maintenance and sales solutions, supplies and collection to ensure the provision of service in the fullest possible manner</p></li><li><p>Coordination with colleagues in the after-sales service to follow the needs of the client after the sale phase</p></li><li><p>Working on collecting the company's arrears with customers</p></li><li><p>To submit new proposals and ideas from direct contact with the market</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor degree in Science, Agriculture, Veterinary, Pharmacy or equivalent.</p></li><li><p><strong>Experience from 2-5 Years </strong></p></li><li><p>Excellent command of English Language.</p></li><li><p>Very Good level of using MS. Office and computer.</p></li><li><p><strong>Proven work experience as a medical sales representative</strong></p></li><li><p>Ability to build productive professional business relationships</p></li><li><p>Excellent selling, communication, and negotiation skills</p></li><li><p>Based in or able to travel across [Alexandria]</p></li><li><p>Experience in creating and delivering client-focused solutions to customer needs</p></li><li><p>BS/BA degree in relevant field</p></li></ul><p></p>
<strong>Job Summary<br><br></strong>The Executive Sous Chef supports the Executive Chef in overseeing all culinary operations of the hotel. The role is responsible for maintaining high food quality and presentation standards, managing kitchen teams, controlling food costs, ensuring food safety and hygiene, and delivering an exceptional guest dining experience.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Assist the Executive Chef in managing all kitchen operations across the hotel.</li><li>Supervise, motivate, and develop culinary team members.</li><li>Ensure consistent food quality, taste, presentation, and portion control.</li><li>Plan and coordinate daily kitchen operations, production, and service.</li><li>Monitor food preparation and ensure compliance with approved recipes and standards.</li><li>Assist with menu planning, menu development, and seasonal promotions.</li><li>Control food costs, waste, portion sizes, and inventory levels.</li><li>Conduct regular stock checks and ensure proper storage and rotation of food products.</li><li>Ensure compliance with HACCP, food safety, hygiene, and health regulations.</li><li>Maintain high standards of cleanliness and organization throughout all kitchen areas.</li><li>Coordinate closely with the Executive Chef, F&B team, and other hotel departments.</li><li>Assist in recruiting, training, scheduling, and performance management of culinary staff.</li><li>Monitor kitchen equipment and report maintenance or replacement requirements.</li><li>Support banquet, buffet, restaurant, room service, and special event operations as required.</li><li>Assist with budgeting, forecasting, and cost-control initiatives.</li><li>Ensure the kitchen operates efficiently during peak periods and high-occupancy dates.</li><li>Step in for the Executive Chef and assume overall kitchen responsibility when required.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Culinary degree, diploma, or relevant professional qualification.</li><li>Minimum 5–7 years of culinary experience, preferably within a 4- or 5-star hotel or luxury hospitality environment.</li><li>Previous experience as a Sous Chef or Executive Sous Chef is highly preferred.</li><li>Strong knowledge of international cuisine, kitchen operations, and food safety standards.</li><li>Proven experience managing and developing large culinary teams.</li><li>Strong food cost, inventory, and kitchen cost-control knowledge.</li><li>Excellent leadership, organization, communication, and problem-solving skills.</li><li>Ability to work under pressure in a fast-paced hotel environment.</li><li>Flexibility to work shifts, weekends, and holidays when required.</li><li>HACCP / food safety certification is an advantage.</li><li>Excellent knowledge of English; additional languages are an advantage.</li></ul>
<p> WE'RE HIRING: Occupational Health & Safety Specialist | Alexandria </p><p>Hi Tech Textile Egypt is hiring!</p><p>About Us:</p><p>Hi Tech Textile Egypt is a prominent textile manufacturer specializing in premium home textiles, apparel and technical fabrics. Founded in Jordan in 2000, we have grown into a globally recognized name delivering high-quality products to international markets. Our facility is located in Amrya Public Free Zone, Alexandria. </p><p>We are looking for a qualified Occupational Health & Safety Specialist to join our team in Alexandria.</p><p>Location: Alexandria, Egypt - On-site (Amrya Free Zone)</p><p>Job Type: Full-Time</p><p>Key Responsibilities:</p><p>• Develop, implement and enforce Occupational Health & Safety (OHS) policies and procedures in compliance with Egyptian Labor Law.</p><p>• Conduct full Risk Assessments (RA) and Job Safety Analysis (JSA) for all operations, machines and processes.</p><p>• Perform daily site inspections and internal safety audits to identify hazards and ensure corrective actions.</p><p>• Investigate all accidents, incidents, and near-misses and prepare detailed reports with root cause analysis.</p><p>• Organize and deliver HSE training: Safety Induction, Toolbox Talks, Fire Fighting, First Aid, and PPE usage.</p><p>• Manage and monitor Personal Protective Equipment (PPE) and ensure proper usage across the factory.</p><p>• Prepare and update Emergency Response Plans and lead evacuation drills.</p><p>• Maintain all HSE documentation, licenses, and records and ensure compliance with ISO 45001 & ISO 14001.</p><p>• Liaise with governmental authorities and regulatory bodies.</p><p>Requirements & Qualifications:</p><p>• Bachelor's Degree in Engineering, Science, or relevant field.</p><p>• Minimum 5 years of experience as an OHS / HSE Specialist - Industrial background is a MUST (Textile / Manufacturing preferred).</p><p>• Must hold required certifications: Certified Occupational Health & Safety Specialist Course (Advanced Level ) from NIOSH accredited center, NEBOSH IGC / OSHA / IOSH is a strong plus.</p><p>• Solid knowledge of Egyptian Safety Laws, OSHA standards, and fire protection systems.</p><p>• Excellent reporting, training, and communication skills.</p><p>• Must be a resident of Alexandria - This is a mandatory requirement.</p><p>How to Apply:</p><p>If you are interested and meet the criteria, please send your CV to:</p><p>mosama@hi-techtextile.com</p><p>Please mention "HSE Specialist - Alexandria" in the subject line.</p><p>#Hiring #HiTechTextileEgypt #HSE #SafetyJobs #AlexandriaJobs #ManufacturingJobs #TextileJobs #EHS #OccupationalSafety #EgyptJobso</p>
<p>A leading company in the <strong>Container Transportation and Logistics</strong> sector is looking for an experienced <strong>Container Transport Operations Manager</strong> to lead the team responsible for daily trip allocation and driver operations.</p><p></p><h3><strong>Key Responsibilities</strong></h3><ul><li><p>Lead and manage the <strong>operation team</strong>, ensuring efficient execution of daily transportation plans.</p></li><li><p>Review daily transportation requirements received from <strong>Customer Service</strong> and ensure effective allocation of available trucks and drivers.</p></li><li><p>Optimize <strong>driver and fleet utilization</strong> while maintaining operational efficiency and service quality.</p></li><li><p>Oversee the operational management of drivers, including availability, deployment, attendance, performance, and compliance.</p></li><li><p>Establish and monitor KPIs related to driver performance, utilization, productivity, and trip execution.</p></li><li><p>Ensure the right drivers are assigned to the right trips based on operational requirements, driver availability, and equipment readiness.</p></li><li><p>Manage operational changes and unexpected situations, ensuring timely reassignment of drivers and resources.</p></li><li><p>Coordinate closely with <strong>Customer Service, GPS Tracking, Maintenance, Ports teams </strong>to ensure smooth trip execution.</p></li><li><p>Analyze operational performance and identify opportunities to improve fleet utilization, driver productivity, and transportation efficiency.</p></li><li><p>Handle escalated driver-related operational issues and ensure appropriate resolution.</p></li><li><p>Develop and maintain operational reports related to driver management and allocation performance.</p></li><li><p>Coach and develop the Operation team to improve performance and operational decision-making.</p></li><li><p>Ensure compliance with company policies, operational procedures, and safety requirements.</p></li></ul><h3></h3><p><strong>Location:</strong> Alexandria, Egypt<br><strong>Full-Time | On-Site</strong></p><p><strong>Requirements</strong></p><h3><strong>Requirements:</strong></h3><p></p><ul><li><p><strong>12+ years of relevant experience</strong> in Fleet Operations, Transportation, Logistics, or a related field.</p></li><li><p>At least <strong>5 </strong>years experience in <strong>Leadership </strong>role.</p></li><li><p>Strong experience in <strong>Container Transportation / Trucking Operations</strong> is highly preferred.</p></li><li><p>Proven experience in <strong>managing drivers and large driver teams</strong> within transportation operations.</p></li><li><p>Strong background in <strong>Trip Operation, fleet utilization, and transportation planning</strong>.</p></li><li><p>Previous experience in a <strong>managerial role</strong> with responsibility for operational teams.</p></li><li><p>Strong understanding of <strong>container transportation and port-related trucking operations</strong>.</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Excellent communication and coordination skills.</p></li><li><p>Good command of <strong>Microsoft Excel</strong> and fleet/transportation management systems.</p></li><li><p>Ability to work effectively in a fast-paced operational environment and manage multiple priorities.</p></li></ul><p></p>
<p></p><h2>Job Purpose</h2><p>The Finance Manager will be responsible for managing and overseeing the financial operations of the healthcare/medical business, ensuring financial accuracy, strong internal controls, healthy cash flow, profitability, and compliance with applicable financial, tax, and healthcare-related requirements.</p><p>The role will provide financial leadership across clinics/medical operations, with strong ownership of <strong>financial reporting, budgeting, forecasting, cash flow, revenue cycle management, insurance claims, collections, cost control, branch profitability, and financial planning</strong>.</p><p></p><h3>Preferred Healthcare Experience:</h3><p>Candidates with experience in <strong>medical clinics, hospitals, dental centers, aesthetic/dermatology clinics, healthcare groups, insurance companies, or healthcare service providers</strong> will be highly preferred.</p><p></p><h2>Key Responsibilities:</h2><p></p><ul><li><p>Lead and manage the overall Finance & Accounting function across the medical/healthcare operations.</p></li><li><p>Oversee the complete accounting cycle, including <strong>General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank, and month-end/year-end closing</strong>.</p></li><li><p>Prepare and review monthly, quarterly, and annual <strong>financial statements and management reports</strong>.</p></li><li><p>Prepare and monitor annual budgets, rolling forecasts, and business plans in coordination with management and operational departments.</p></li><li><p>Develop and monitor <strong>clinic/branch-level P&L statements</strong>, profitability analysis, revenue trends, operating expenses, and financial performance.</p></li><li><p>Monitor healthcare revenue streams including <strong>cash patients, insurance companies, corporate contracts, medical services, packages, and other revenue sources</strong>.</p></li><li><p>Oversee the <strong>medical revenue cycle</strong>, including billing, claims submission, rejection management, collections, settlements, and outstanding balances.</p></li><li><p>Coordinate with Medical Operations, Insurance, Front Office, and Billing teams to ensure accurate revenue capture and timely collection.</p></li><li><p>Monitor <strong>insurance claims aging</strong>, denial rates, rejected claims, pending approvals, and settlement timelines, and identify actions to improve collection performance.</p></li><li><p>Establish and monitor <strong>revenue recognition and billing controls</strong> to ensure that all delivered medical services are accurately captured and billed.</p></li><li><p>Monitor <strong>AR aging and collection KPIs</strong>, and develop action plans to reduce overdue receivables and improve cash conversion.</p></li><li><p>Manage and monitor <strong>cash flow, liquidity, working capital, and treasury activities</strong> across the business.</p></li><li><p>Review and approve payment plans, supplier payments, cash disbursements, and financial commitments within the approved authority matrix.</p></li><li><p>Monitor operating and medical expenses and implement effective <strong>cost-control and cost-optimization initiatives</strong>.</p></li><li><p>Analyze major cost components such as <strong>medical supplies, pharmaceuticals, consumables, outsourced services, payroll, rent, utilities, and other operating expenses</strong>.</p></li><li><p>Monitor inventory-related financial controls and coordinate with Operations/Procurement to minimize <strong>stock variances, wastage, expiry, and unnecessary working capital exposure</strong>.</p></li><li><p>Evaluate the financial impact of new branches, medical services, equipment purchases, expansion plans, and major operational initiatives.</p></li><li><p>Prepare <strong>financial models, feasibility studies, investment analysis, and business cases</strong> for new projects and expansion opportunities.</p></li><li><p>Analyze actual results versus budget and forecast, identify significant variances, and provide actionable recommendations to management.</p></li><li><p>Develop and monitor key financial and operational KPIs, including <strong>revenue growth, gross margin, EBITDA, collection efficiency, AR days, claim rejection rate, expense ratios, branch profitability, and cash conversion</strong>.</p></li><li><p>Provide management with regular <strong>financial dashboards and business performance analysis</strong> to support strategic decision-making.</p></li><li><p>Ensure accurate accounting treatment and appropriate financial controls for medical equipment, fixed assets, depreciation, leases, and capital expenditures.</p></li><li><p>Oversee payroll accounting and ensure payroll-related entries, provisions, and reconciliations are accurate and properly recorded.</p></li><li><p>Ensure compliance with applicable <strong>tax regulations, VAT requirements, accounting standards, and statutory reporting obligations</strong>.</p></li><li><p>Coordinate with external auditors, tax consultants, banks, insurance companies, and other financial institutions as required.</p></li><li><p>Lead internal and external audit processes and ensure timely resolution of audit observations and financial control gaps.</p></li><li><p>Establish, review, and enhance <strong>financial policies, procedures, approval matrices, segregation of duties, and internal control frameworks</strong>.</p></li><li><p>Identify financial risks, control weaknesses, and potential fraud indicators and implement appropriate preventive and corrective actions.</p></li><li><p>Ensure proper documentation and audit trails for all financial and revenue-cycle transactions.</p></li><li><p>Review contracts and commercial agreements with suppliers, insurance companies, corporate clients, and service providers from a financial perspective.</p></li><li><p>Support negotiations related to <strong>payment terms, pricing, collection terms, insurance settlements, and commercial agreements</strong>.</p></li><li><p>Provide financial guidance to operational managers and clinic management regarding budgets, spending, profitability, and cost efficiency.</p></li><li><p>Lead, supervise, and develop the Finance team, ensuring clear objectives, proper delegation, performance monitoring, and continuous development.</p></li><li><p>Ensure timely completion of monthly closing activities and accurate financial reporting within defined deadlines.</p></li><li><p>Continuously improve financial processes, systems, reporting structures, and automation to enhance efficiency and data accuracy.</p></li><li><p>Ensure confidentiality and proper governance of all financial, payroll, patient-related billing, insurance, and commercial information.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h2></h2><ul><li><p>Bachelor’s degree in <strong>Accounting, Finance, Commerce, or a related field</strong>.</p></li><li><p>Professional certification such as <strong>CPA, CMA, ACCA, or equivalent</strong> is highly preferred.</p></li><li><p><strong>7–10+ years of progressive experience</strong> in Finance & Accounting, with at least <strong>3 years in a Finance Manager or equivalent managerial role</strong>.</p></li><li><p>Proven experience in the <strong>Healthcare, Medical, Hospitals, Clinics, or Healthcare Services sector</strong> is highly preferred.</p></li><li><p>Strong hands-on experience in <strong>financial reporting, budgeting, forecasting, cash flow management, and management accounting</strong>.</p></li><li><p>Strong knowledge of <strong>revenue cycle management, medical billing, insurance claims, collections, and healthcare financial operations</strong>.</p></li></ul><h2>Technical Skills</h2><ul><li><p>Advanced knowledge of accounting principles and financial reporting.</p></li><li><p>Strong expertise in <strong>financial analysis, budgeting, forecasting, and financial modeling</strong>.</p></li><li><p>Advanced Excel skills including <strong>Pivot Tables, Power Query, Power Pivot, XLOOKUP, SUMIFS, financial models, and dashboards</strong>.</p></li><li><p>Strong ERP experience such as <strong>SAP, Oracle, Microsoft Dynamics, Odoo, or similar systems</strong>.</p></li><li><p>Good knowledge of <strong>Power BI or other BI/reporting tools</strong> is preferred.</p></li><li><p>Strong understanding of <strong>VAT, taxation, audit, internal controls, and compliance</strong>.</p></li><li><p>Experience with healthcare/medical billing or ERP systems is highly preferred.</p></li></ul><p></p><h2>Core Competencies</h2><ul><li><p>Strategic financial thinking</p></li><li><p>Strong leadership and people management</p></li><li><p>Business and commercial acumen</p></li><li><p>Analytical and problem-solving skills</p></li><li><p>High level of accuracy and attention to detail</p></li><li><p>Strong decision-making capabilities</p></li><li><p>Financial risk management</p></li><li><p>Strong communication and stakeholder management</p></li><li><p>Integrity and confidentiality</p></li><li><p>Ability to work under pressure and manage multiple priorities</p></li></ul><p></p>
<ul><li><p>Conduct Site survey, and collect all the needed data for the engineering design. Listen to customer requirements and understand the requested sequence in order to estimate the engineering and programming period. </p></li><li><p>Report the site survey to the technical office.</p></li><li><p>Responsible to prepare the material list of PLCs.</p></li><li><p>Help in choosing the suitable SCADA development software according to the required application, number of tags, and customer`s requirements</p></li><li><p>Gathering the P&ID, the mimic or drawings provided from the customers to design the various screen.</p></li><li><p>Prepare the price structure (the whole costs for this project including materials list and man power cost and some other factors) and deliver it to the sales department for preparing the proposal.</p></li><li><p>Design the main screens and submit the primary design for approval and then finalize the screens as well as the links of the PLC. Test the PLC program with the SCADA project.</p></li><li><p>Prepare the HMI device and download the application project.</p></li><li><p>Responsible of the PLC and SCADA at the commissioning and start up the system on-site.</p></li><li><p>Configuration, commissioning and start-up of instrumentations, such as flow metering system, level measurements, RTGs, pressure and temperature transmitters.</p></li><li><p>Prepare the final documentation to the client.</p></li><li><p>With co-ordination with the maintenance manager, prepare maintenance schedule and master plane and job reports and certificates.</p></li><li><p>Response promptly and effectively to normal and urgent customer calls referring to the history of the equipment to present for better time management.</p></li><li><p>Maintain a high level of product knowledge and problem solving techniques through attending training sessions, on-site training and self-development.</p></li><li><p>Review the wiring diagram, conduct loop test and troubleshooting.</p></li><li><p>Provide regular progress report, weekly time sheet, and end of work report.</p></li><li><p>Responsible for safety, health and environmental protection of the work site by following policy statement and personal safety guidelines.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Good knowledge of TIA Siemens software for PLC and SCADA.</p></li><li><p>Good background of instrumentation and loop tests.</p></li><li><p>Good time management.</p></li><li><p>Active listening, creative thinking and decision making.</p></li><li><p>The ability to manage pressure and conflicting demands and prioritize tasks and workload.</p></li><li><p>A pleasant, confident and teamwork.</p></li><li><p>Reliability and honesty.</p></li><li><p>Computer skills – Microsoft Office Package.</p></li><li><p>Good language skills especially English.</p></li></ul><p></p>
<p>To conduct investigations in ceramic applications and to undertake support work in the use of minerals (principally kaolins, plastic clays, fluxes, complete bodies and glazes) in such applications and laboratory quality control testing s JOB SCOPE: To provide laboratory support in carrying out ceramic application work in accordance with priorities and time scales determined by the Project Leader. To guarantee that all IMERYS quality standards are met. To provide raw material and application knowledge to support the company s existing business and to grow the business according to the global strategic plan. To support projects to deliver new blends and practices in co-operation with personnel inside and outside the company. To ensure that safe working practices are followed in accordance with company policy. It is anticipated that work will normally be laboratory based but might be extended to pilot plant or production facilities on and off site as necessary. KEY TASKS AND RESPONSIBILITES: To interpret and report the findings of technical work verbally and in writing within Imerys and externally. Test and control the quality of all the raw materials (whether incoming, in stock or outgoing) to ensure that the materials to be blended, blended (in-stock) and final product to be dispatched are as per the specified parameters. Do regularly all the calibration for all the equipment in the lab Make the QC check for all the trucks of finished goods before going out of the plant. Control receiving the raw materials at the plant. Regular reporting of QC results. Report unconformities of the products. To be an active member of the Ceramic technical Service team. To conduct and undertake projects in the areas of customer support, operations support, geographical expansion, product development and research and innovation. To provide comprehensive support in the routine management of laboratory functions. To ensure that the necessary resources are available and that time-scales are met. Maintain and manage clean and safe laboratories that are up-to-date with all necessary records that aid production.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: BSC in chemistry, chemical engineering, science or other relevant subject. To seek further academic qualifications and membership of professional bodies. Experience: 4 years experience of a laboratory environment, minerals, ceramic formula and end-product knowledge.</p>
<p><strong>Responsibilities</strong></p><ul><li><strong>Maintenance & Troubleshooting</strong><ul><li>Perform routine and preventive maintenance on electrical and automation equipment.</li><li>Troubleshoot and repair faults in electrical control systems, drives, PLCs, HMIs, sensors, and instrumentation.</li><li>Basic knowledge of industrial utility systems, including Air Handling Units (AHUs), Chillers, Air Compressors, and Diesel Generators, with the ability to support</li><li>Respond promptly to breakdowns and ensure quick resolution to minimize downtime.</li></ul></li><li><strong>Automation Systems</strong><ul><li>Program, maintain, and upgrade PLC systems (Siemens, OMRON, etc.).</li><li>Support SCADA and HMI systems, ensuring optimal performance and usability.</li><li>Develop and implement control logic for process optimization.</li></ul></li><li><strong>Electrical Systems</strong><ul><li>Maintain and troubleshoot power distribution systems (LV/MV), motor control centers (MCCs), VFDs, and backup power systems.</li><li>Ensure compliance with electrical safety standards and codes.</li><li>Work with contractors and vendors on electrical installations and upgrades.</li></ul></li><li><strong>Spare Parts Warehouse Management</strong><ul><li>Manage the inventory of electrical and automation spare parts, ensuring availability of critical components.</li><li>Maintain accurate records of parts usage, stock levels, and reorder points using CMMS or inventory management systems.</li><li>Identify obsolete parts and propose replacements or upgrades.</li><li>Coordinate with procurement to ensure timely ordering and delivery of spare parts.</li><li>Optimize storage layout and implement labeling and categorization systems to improve traceability and retrieval efficiency.</li></ul></li><li><strong>Continuous Improvement & Documentation</strong><ul><li>Participate in process improvement projects to enhance system performance, reliability, and energy efficiency.</li><li>Maintain accurate documentation for all electrical schematics, PLC code, and system configurations.</li><li>Analyze downtime trends and provide actionable insights to reduce recurrence.</li></ul></li><li><strong>Compliance & Safety</strong><ul><li>Ensure all activities are performed in compliance with health, safety, and environmental regulations.</li><li>Support audits and inspections related to electrical and automation systems.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Experiences & Qualifications</strong></p><ul><li>Bachelor’s degree in Electrical Engineering.</li><li>Suitable years of experience in electrical maintenance and industrial automation, preferably in manufacturing or process industries.</li><li>Solid knowledge of electrical systems, drives, instrumentation & control systems.</li><li>Strong problem-solving skills, analytical thinking.</li><li>Excellent communication and teamwork skills.</li><li>Proficiency in PLC programming (Siemens & OMRON), & automation systems is a plus.</li><li>Experience with CMMS software for maintenance planning and record-keeping is a plus.</li><li>Previous experience in FMCG operations is a plus.</li></ul><p><strong>Skills</strong></p><ul><li>Problem Solving & Analytical thinking.</li><li>Troubleshooting & Repairs</li><li>Projects management</li><li>Shop floor leadership</li></ul>
<ul><li><p>Conduct Site survey, and collect all the needed data for the engineering design. Listen to customer requirements and understand the requested sequence in order to estimate the engineering and programming period. </p></li><li><p>Report the site survey to the technical office.</p></li><li><p>Responsible to prepare the material list of PLCs.</p></li><li><p>Help in choosing the suitable SCADA development software according to the required application, number of tags, and customer`s requirements</p></li><li><p>Gathering the P&ID, the mimic or drawings provided from the customers to design the various screen.</p></li><li><p>Prepare the price structure (the whole costs for this project including materials list and man power cost and some other factors) and deliver it to the sales department for preparing the proposal.</p></li><li><p>Design the main screens and submit the primary design for approval and then finalize the screens as well as the links of the PLC. Test the PLC program with the SCADA project.</p></li><li><p>Prepare the HMI device and download the application project.</p></li><li><p>Responsible of the PLC and SCADA at the commissioning and start up the system on-site.</p></li><li><p>Configuration, commissioning and start-up of instrumentations, such as flow metering system, level measurements, RTGs, pressure and temperature transmitters.</p></li><li><p>Prepare the final documentation to the client.</p></li><li><p>With co-ordination with the maintenance manager, prepare maintenance schedule and master plane and job reports and certificates.</p></li><li><p>Response promptly and effectively to normal and urgent customer calls referring to the history of the equipment to present for better time management.</p></li><li><p>Maintain a high level of product knowledge and problem solving techniques through attending training sessions, on-site training and self-development.</p></li><li><p>Review the wiring diagram, conduct loop test and troubleshooting.</p></li><li><p>Provide regular progress report, weekly time sheet, and end of work report.</p></li><li><p>Responsible for safety, health and environmental protection of the work site by following policy statement and personal safety guidelines.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Good knowledge of TIA Siemens software for PLC and SCADA.</p></li><li><p>Good background of instrumentation and loop tests.</p></li><li><p>Good time management.</p></li><li><p>Active listening, creative thinking and decision making.</p></li><li><p>The ability to manage pressure and conflicting demands and prioritize tasks and workload.</p></li><li><p>A pleasant, confident and teamwork.</p></li><li><p>Reliability and honesty.</p></li><li><p>Computer skills – Microsoft Office Package.</p></li><li><p>Good language skills especially English.</p></li></ul><p></p>
<p>Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world s most recognized licensing and certification organizations, academic institutions, and government agencies. Test Center Administrator (TCA) in Prometric centers leads the computer-based test center environment, plays a critical role in the protection of our clients intellectual property, and ensure the integrity of tests delivered in Prometric centers. Test Center Administrator (TCA) represents Prometric in test centers around the world. The role includes verifying candidate identification, monitoring exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric Test Center Administrator (TCA) must be vigilant, disciplined, and diligent in his/her test delivery duties.</p><h3>RESPONSIBILITIES</h3><p>The Test Center Administrator (TCA) will mainly proctor computer-based test candidates. Duties include but are not limited to:</p><ul><li>Get test center ready for the day to deliver exams.</li><li>Operate computer software and other test center equipment.</li><li>Operate a video camera, DVR, digital camera, telephone system, and alarm system.</li><li>Provide security at the testing facility. Ensure all locks and security systems are properly used.</li><li>Operate the computers systems used to check-in examinees and deliver tests.</li><li>Interact professionally with test takers.</li><li>Check in candidates according to client specifications, escort them into testing area, and instruct examinees on use of computer.</li><li>Take required security precautions when candidate arrives for testing by checking two forms of identification, taking an image capture.</li><li>Perform biometric procedures, both during check-in & before and after breaks.</li><li>Launch exams and monitor candidates while they are taking their tests.</li><li>Sign candidates out of testing room when testing is complete, or for breaks.</li><li>End the exam; collect note boards, scratch paper and exhibits; printing score reports.</li><li>Deal with potential cheating situations.</li><li>Support in scheduling, cancelling, and rescheduling exams.</li><li>File daily reports. File unusual situations & center problem reports.</li><li>Communicate with Prometric s Global Test Center Support to escalate technical and immediate issues.</li><li>Deliver Testing Accommodations exams.</li><li>Resolve problems & handle difficult situations, e.g., technical malfunction.</li><li>Receive candidate telephone calls and provide appointment confirmations and directions to the test center.</li><li>Responsible for passing audits.</li><li>Other customer service, operational, administrative, or duties directed by Prometric Test Center Manager and Backup Test Center Manager.</li></ul><h3>TRAINING & CERTIFICATION</h3><p>Every newly hired TCA must undergo a period of orientation. During that time, the new TCA will take Prometric s online course as well as participate in on-the-job-training/observation. At the end, s/he must take and pass the certification exam in order to become a certified TCA</p><h3>WORK ENVIRONMENT</h3><p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis)</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p><p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of any discipline • A minimum of 2 years experience • Preferred background: Customer Service/Support , Quality , Education ,international examinations field. • Knowledge of basic PC operations and Windows. Familiarity with Microsoft Word and Excel is preferred. • Exposure to computer hardware and networks. • Arabic & English fluency is required. • Must be able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. • Ability to write routine reports and correspondence. • Ability to speak effectively before groups of customers or employees of the organization. • Ability to apply common sense understanding and carry out instructions. • Ability to deal with problems involving several variables in standardized situations. • Strong customer service-oriented • Accountable, results oriented. • Vigilant, disciplined, and diligent • Team player • Flexible • TOEIC score of 785 or equivalent of B2</p>