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<p>We are seeking a Software Engineer with experience in cloud backend development, mobile/frontend technologies, and test automation to support Vodafone Home Emerging Products. The role focuses on building and enhancing consumer technology solutions, contributing across the software development lifecycle, and helping deliver high-quality digital products through modern engineering practices and cloud technologies.</p><p>What you ll do</p><ul><li>Develop frontend and backend capabilities for Home Services in collaboration with engineering and product teams.</li><li>Work with AWS services to support deployment and testing environments.</li><li>Contribute to quality assurance and testing strategies, including the design, development and execution of automated tests using behaviour-driven development frameworks.</li><li>Follow software engineering best practices to deliver scalable and maintainable solutions.</li><li>Collaborate with technical and business stakeholders to support product innovation and service improvements.</li></ul><p>What's in it for you</p><ul><li>Opportunity to work on innovative consumer technology products serving customers across multiple markets.</li><li>Exposure to cloud-native development, deployment practices and modern software engineering frameworks.</li><li>Collaboration with multinational and cross-functional teams in a dynamic technology environment.</li><li>Opportunity to contribute to product innovation, platform design and service improvement initiatives.</li></ul><p>What skills you will learn</p><ul><li>Advanced cloud engineering and deployment practices using AWS and Infrastructure as Code.</li><li>End-to-end full stack development across backend and frontend technologies.</li><li>Test automation, quality engineering and behaviour-driven development methodologies.</li><li>DevSecOps, CI/CD pipeline management and software delivery best practices.</li><li>Stakeholder engagement and cross-functional collaboration within global teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have experience in software engineering or test automation, ideally with at least five years of relevant experience. You possess strong programming skills in Golang and Python. You have knowledge of cloud platforms such as AWS, GCP or Azure. You are familiar with Infrastructure as Code tools such as Terraform/OpenTofu and Terragrunt. You have experience with SQL and NoSQL databases. You understand software engineering principles including SOLID and clean code practices. You have exposure to frontend technologies such as React, React Native, Kotlin Multiplatform, Flutter or Swift. You are familiar with GitHub, CI/CD pipelines and test automation frameworks. You hold a Bachelor's degree in Computer Science, Information Technology or a related discipline and communicate effectively in English. Experience with Embedded Systems, RDK-B, OpenWRT or BDD testing frameworks such as Cucumber or Behave would be advantageous.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.</span></p><br><br><br><p><b><span>Key Responsibilities:</span></b></p><br><br><ul><li><p>Configuration Strategy & Planning:<span> * Develop and maintain the Configuration Management (CM) Plan by synthesizing inputs such as the Project Scope, Function Implementation Plan, Project Handbook, and Release Plan.</span></p><br><br></li><li><p>Ensure compliance with overarching standards, regulations, and internal policies </p><br><br></li><li><p>Software Baseline Control & Release Management:<span> * Maintain and update the Software Configuration Item (CI) List for all project deliveries.</span></p><br><br></li><li><p>Assemble and verify software delivery packages, ensuring all mandatory components (A2L, HEX, Test Reports, SW Release Notes, Traceability Reports, and Bootloaders) are present and accurate.</p><br><br></li><li><p>Execute delivery baselining following internal Process Instructions.</p><br><br></li><li><p>Repository & Version Control:<span> * Manage the Stage Repository for secure data archival and strict version control of software collections.</span></p><br><br></li><li><p>Implement and manage branching and baselining strategies using industry-standard version control systems.</p><br><br></li><li><p>Auditing & Monitoring:<span> * Conduct Configuration Monitor and Audit Activities to verify strict adherence to the project release plan and configuration strategy.</span></p><br><br></li><li><p>Generate and present Configuration Audit Reports to stakeholders.</p><br><br></li><li><p>Change & Issue Management:<span> * Evaluate inputs such as Defects and Change Requests (CRs) to maintain accurate configuration identification.</span></p><br><br></li><li><p>Monitor missing delivery items via issue-tracking tools and coordinate directly with Software Managers and cross-functional teams to drive resolution.</p><br><br></li></ul><br><p><b>Key Deliverables (Outputs):</b></p><br><br><ul><li><p><span>Configuration Management Plan</span></p><br><br></li><li><p><span>Configuration Item List and Status Report</span></p><br><br></li><li><p><span>Configuration Audit Report</span></p><br><br></li><li><p><span>Product Baseline</span></p><br><br></li><li><p><span>Traceability Report</span></p><br><br></li></ul><br><p><b>Key Interfaces & Stakeholders:</b></p><br><br><ul><li>Global & Regional Teams:<span> System CM teams in Erlangen, Cergy, and Shanghai.</span></li><li>Project Leadership:<span> Project Managers, Project Management Offices (PMOs), Technical Project Managers (TPMs), and L3 Managers.</span></li><li><p>R&D Métiers:<span> Methods & Tools Officers (M&TOs) across Quality Management (QM), Mechanical Design (MD), Software (SW), Integration & Application (I&A), and Test Engineering & Validation (TE&V).</span></p><br><br></li><li><p>Cross-Functional:<span> Ongoing coordination with all other engineering and project disciplines.</span></p><br><br></li></ul><br><p><b>Required Tools & Methodologies:</b></p><br><br>- Software & Tools:<ul><li><p><span>Polarion (Task and issue management)</span></p><br><br></li><li><p><span>GIT & Tortoise SVN (Version control)</span></p><br><br></li><li><p><span>Teamcenter / Target PLM (Product Lifecycle Management)</span></p><br><br></li><li><p><span>Stage Repository or equivalent archive tools.</span></p><br><br></li></ul><br>- Software & Tools:<ul><li><p>Policies:<span> CM Policy (POL047), Traceability Policy (POL032), CM Process Instruction (PI0065).</span></p><br><br></li><li><p>Methods:<span> Branching, Baselining, Configuration Identification, Configuration Audits.</span></p><br><br></li><li><p>Templates:<span> Utilization of standard CM Plan and CI List templates, alongside Delivery Baselining Process Instructions.</span></p><br><br></li></ul><br><br><p><b><span>Candidate Profile</span></b>:</p><br><br><ul><li><p><b>Education:</b><span> B.Sc. or M.Sc. in Mechatronics, Electrical Engineering, Electronics Engineering, Mechanical Engineering, Applied Physics, Aerospace Engineering, or a related field.</span></p><br><br></li><li><p><b>Experience:</b><span> 0–3 years of experience in embedded software development (internships and academic projects count).</span></p><br><br></li><li><p><b>AI</b><span><b>:</b> Excellent </span>Generative AI<span> adoption, </span>Agentic AI<span> experience, and LLM fundamentals. </span>Machine Learning<span> is a plus</span></p><br><br></li></ul><ul><li><p><b>Required Skills & Profile:</b><br>- Precision & Accuracy: High attention to detail in document versioning, baseline assembly, and change logging.</p><br><br><p>- Process-Oriented: Deep understanding of software lifecycles, configuration identification, and release management.</p><br><br><p>- Collaboration: Strong communication skills to effectively track issues and align a diverse, global set of stakeholders.</p><br><br></li></ul><ul><li><p><b>Programming:</b><span> Strong proficiency in any programming language.</span></p><br><br></li><li><p><b>Microcontrollers <span>(is a plus)</span>:</b><span> Deep understanding of microcontroller architecture (memory map, registers, interrupts, timers).</span></p><br><br></li><li><p><b>Embedded Fundamentals <span>(is a plus)</span>:</b><span> Knowledge of RTOS concepts, Low-level Software, and Hardware Abstraction Layers (HAL).</span></p><br><br></li><li><p><b>Automotive Standards <span>(is a plus)</span>:</b><span> Familiarity with </span>AUTOSAR<span> architecture and methodology) and Functional Safety </span>ISO26262<span> is a plus.</span></p><br><br></li><li><p><span>High problem solving skills, and debugging.</span></p><br><br></li></ul><br><br><p><b>Job:</b></p><br><br>R&D Engineer<p><b>Organization:</b></p><br><br>GTSC Software<p><b>Schedule:</b></p><br><br>Full time<p><b>Employee Status:</b></p><br><br>Regular<p><b>Job Type:</b></p><br><br>Annual Contract<p><b>Job Posting Date:</b></p><br><br>2026-07-26<p><i>Join Us !<br>Being part of our team, you will join:<br>- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development<br>- a multi-cultural environment that values diversity and international collaboration<br>- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth<br>- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development<br>More information on Valeo: <u><span>https://www.valeo.com</span></u></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.</span></p><br><br><br><p><b><span>Key Responsibilities:</span></b></p><br><br><ul><li><p>Configuration Strategy & Planning:<span> * Develop and maintain the Configuration Management (CM) Plan by synthesizing inputs such as the Project Scope, Function Implementation Plan, Project Handbook, and Release Plan.</span></p><br><br></li><li><p>Ensure compliance with overarching standards, regulations, and internal policies </p><br><br></li><li><p>Software Baseline Control & Release Management:<span> * Maintain and update the Software Configuration Item (CI) List for all project deliveries.</span></p><br><br></li><li><p>Assemble and verify software delivery packages, ensuring all mandatory components (A2L, HEX, Test Reports, SW Release Notes, Traceability Reports, and Bootloaders) are present and accurate.</p><br><br></li><li><p>Execute delivery baselining following internal Process Instructions.</p><br><br></li><li><p>Repository & Version Control:<span> * Manage the Stage Repository for secure data archival and strict version control of software collections.</span></p><br><br></li><li><p>Implement and manage branching and baselining strategies using industry-standard version control systems.</p><br><br></li><li><p>Auditing & Monitoring:<span> * Conduct Configuration Monitor and Audit Activities to verify strict adherence to the project release plan and configuration strategy.</span></p><br><br></li><li><p>Generate and present Configuration Audit Reports to stakeholders.</p><br><br></li><li><p>Change & Issue Management:<span> * Evaluate inputs such as Defects and Change Requests (CRs) to maintain accurate configuration identification.</span></p><br><br></li><li><p>Monitor missing delivery items via issue-tracking tools and coordinate directly with Software Managers and cross-functional teams to drive resolution.</p><br><br></li></ul><br><p><b>Key Deliverables (Outputs):</b></p><br><br><ul><li><p><span>Configuration Management Plan</span></p><br><br></li><li><p><span>Configuration Item List and Status Report</span></p><br><br></li><li><p><span>Configuration Audit Report</span></p><br><br></li><li><p><span>Product Baseline</span></p><br><br></li><li><p><span>Traceability Report</span></p><br><br></li></ul><br><p><b>Key Interfaces & Stakeholders:</b></p><br><br><ul><li>Global & Regional Teams:<span> System CM teams in Erlangen, Cergy, and Shanghai.</span></li><li>Project Leadership:<span> Project Managers, Project Management Offices (PMOs), Technical Project Managers (TPMs), and L3 Managers.</span></li><li><p>R&D Métiers:<span> Methods & Tools Officers (M&TOs) across Quality Management (QM), Mechanical Design (MD), Software (SW), Integration & Application (I&A), and Test Engineering & Validation (TE&V).</span></p><br><br></li><li><p>Cross-Functional:<span> Ongoing coordination with all other engineering and project disciplines.</span></p><br><br></li></ul><br><p><b>Required Tools & Methodologies:</b></p><br><br>- Software & Tools:<ul><li><p><span>Polarion (Task and issue management)</span></p><br><br></li><li><p><span>GIT & Tortoise SVN (Version control)</span></p><br><br></li><li><p><span>Teamcenter / Target PLM (Product Lifecycle Management)</span></p><br><br></li><li><p><span>Stage Repository or equivalent archive tools.</span></p><br><br></li></ul><br>- Software & Tools:<ul><li><p>Policies:<span> CM Policy (POL047), Traceability Policy (POL032), CM Process Instruction (PI0065).</span></p><br><br></li><li><p>Methods:<span> Branching, Baselining, Configuration Identification, Configuration Audits.</span></p><br><br></li><li><p>Templates:<span> Utilization of standard CM Plan and CI List templates, alongside Delivery Baselining Process Instructions.</span></p><br><br></li></ul><br><br><p><b><span>Candidate Profile</span></b>:</p><br><br><ul><li><p><b>Education:</b><span> B.Sc. or M.Sc. in Mechatronics, Electrical Engineering, Electronics Engineering, Mechanical Engineering, Applied Physics, Aerospace Engineering, or a related field.</span></p><br><br></li><li><p><b>Experience:</b><span> 0–3 years of experience in embedded software development (internships and academic projects count).</span></p><br><br></li><li><p><b>AI</b><span><b>:</b> Excellent </span>Generative AI<span> adoption, </span>Agentic AI<span> experience, and LLM fundamentals. </span>Machine Learning<span> is a plus</span></p><br><br></li></ul><ul><li><p><b>Required Skills & Profile:</b><br>- Precision & Accuracy: High attention to detail in document versioning, baseline assembly, and change logging.</p><br><br><p>- Process-Oriented: Deep understanding of software lifecycles, configuration identification, and release management.</p><br><br><p>- Collaboration: Strong communication skills to effectively track issues and align a diverse, global set of stakeholders.</p><br><br></li></ul><ul><li><p><b>Programming:</b><span> Strong proficiency in any programming language.</span></p><br><br></li><li><p><b>Microcontrollers <span>(is a plus)</span>:</b><span> Deep understanding of microcontroller architecture (memory map, registers, interrupts, timers).</span></p><br><br></li><li><p><b>Embedded Fundamentals <span>(is a plus)</span>:</b><span> Knowledge of RTOS concepts, Low-level Software, and Hardware Abstraction Layers (HAL).</span></p><br><br></li><li><p><b>Automotive Standards <span>(is a plus)</span>:</b><span> Familiarity with </span>AUTOSAR<span> architecture and methodology) and Functional Safety </span>ISO26262<span> is a plus.</span></p><br><br></li><li><p><span>High problem solving skills, and debugging.</span></p><br><br></li></ul><br><br><p><b>Job:</b></p><br><br>R&D Engineer<p><b>Organization:</b></p><br><br>GTSC Software<p><b>Schedule:</b></p><br><br>Full time<p><b>Employee Status:</b></p><br><br>Regular<p><b>Job Type:</b></p><br><br>Annual Contract<p><b>Job Posting Date:</b></p><br><br>2026-07-26<p><i>Join Us !<br>Being part of our team, you will join:<br>- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development<br>- a multi-cultural environment that values diversity and international collaboration<br>- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth<br>- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development<br>More information on Valeo: <u><span>https://www.valeo.com</span></u></i></p><br><br><br> </div>
Job Summary We are looking for a skilled Java Backend Developer with 3+ years of hands-on experience in building scalable, high-performance applications. The ideal candidate should have strong expertise in Java, Microservices architecture, and the Spring Framework. You will work closely with cross-functional teams to design, develop, and maintain robust backend systems that support business-critical applications.<br>Key Responsibilities Design, develop, test, and maintain backend applications using Java and the Spring Framework. Develop and deploy Microservices-based applications following industry best practices. Build and consume RESTful APIs and integrate with third-party services. Optimize application performance, scalability, and reliability. Collaborate with frontend developers, QA engineers, and product teams to deliver high-quality solutions. Write clean, maintainable, and well-documented code. Participate in code reviews and contribute to architectural decisions. Troubleshoot, debug, and resolve production issues.<br>Required Skills5+ years of professional experience in Java backend development. Strong knowledge of the Spring Framework (Spring Boot, Spring MVC, Spring Data). Hands-on experience with Microservices architecture. Experience developing RESTful APIs. Good understanding of SQL databases such as MySQL or Postgre SQL. Familiarity with version control systems like Git. Knowledge of build tools such as Maven or Gradle. Understanding of software design patterns and object-oriented programming principles. Strong problem-solving and analytical skills. Fluency in French (spoken and written) is mandatory.
Job Summary We are looking for a skilled Java Backend Developer with 3+ years of hands-on experience in building scalable, high-performance applications. The ideal candidate should have strong expertise in Java, Microservices architecture, and the Spring Framework. You will work closely with cross-functional teams to design, develop, and maintain robust backend systems that support business-critical applications.<br>Key Responsibilities Design, develop, test, and maintain backend applications using Java and the Spring Framework. Develop and deploy Microservices-based applications following industry best practices. Build and consume RESTful APIs and integrate with third-party services. Optimize application performance, scalability, and reliability. Collaborate with frontend developers, QA engineers, and product teams to deliver high-quality solutions. Write clean, maintainable, and well-documented code. Participate in code reviews and contribute to architectural decisions. Troubleshoot, debug, and resolve production issues.<br>Required Skills2+ years of professional experience in Java backend development. Strong knowledge of the Spring Framework (Spring Boot, Spring MVC, Spring Data). Hands-on experience with Microservices architecture. Experience developing RESTful APIs. Good understanding of SQL databases such as MySQL or Postgre SQL. Familiarity with version control systems like Git. Knowledge of build tools such as Maven or Gradle. Understanding of software design patterns and object-oriented programming principles. Strong problem-solving and analytical skills. Fluency in French (spoken and written) is mandatory.
Key Responsibilities Review and analyze business, functional, and technical requirements. Design, develop, and execute test plans, test cases, and test scripts. Perform functional, regression, integration, system, smoke, and user acceptance testing (UAT) support. Identify, document, track, and verify defects using defect management tools. Collaborate closely with developers, business analysts, and product owners to resolve issues. Validate bug fixes and perform re-testing activities. Prepare testing reports and communicate testing progress to stakeholders. Participate in requirements reviews and provide feedback from a quality perspective. Ensure software releases meet quality standards before deployment. Contribute to continuous improvement of QA processes and testing methodologies.<br>Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.2–5 years of experience in software testing and quality assurance. Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Experience in writing test cases, test scenarios, and defect reports. Hands-on experience with bug tracking tools such as Jira, Azure Dev Ops, or similar. Familiarity with web, mobile, and API testing concepts. Knowledge of database testing and SQL queries is an advantage. ISTQB certification is a must.
Role Objectives:The IT Infrastructure Lead is responsible for overseeing the implementation, maintenance, and continuous improvement of Breadfast's IT infrastructure to ensure secure, reliable, and scalable technology environments. The role provides technical leadership across on-premises and cloud infrastructure, supports cybersecurity and business continuity initiatives, establishes infrastructure standards, and collaborates with internal stakeholders and vendors to ensure high system availability and operational excellence. Roles & Responsibilities:Oversee network and systems infrastructure across the firm including configuration, implementation, maintenance, and monitoring. Coordinate implementation and monitoring of cybersecurity across the infrastructure Coordinate implementation and maintenance of the technology components of business continuity and disaster recovery plans. Provide leadership and guidance to support on-prem and cloud hybrid infrastructure. Contribute to the development and adoption of infrastructure standards and procedures applicable to technology infrastructure. Provide management and expert-level guidance to technology infrastructure team members. Provide expert-level hands-on assistance as necessary with administration or maintenance of systems and infrastructure. Coordinate vendor, hardware and software selection and renewals for technology infrastructure Support in determining current and future infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Required Education, Knowledge, And Skills:Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.5–7 years of experience in IT Infrastructure, Systems Administration, or Network Engineering, with at least 2 years in a senior or lead technical role. Strong experience managing hybrid infrastructure environments (on-premises and cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform). Experienced in Data-Center management and maintenance procedures. Administration (Azure, AD, Linux, AWS, etc.) and network administration (TCP/IP, DNS, firewalls, VPN, etc.) Strong understanding of networking concepts, including LAN/WAN, VPN, routing, switching, firewalls, DNS, DHCP, and load balancing. Demonstrated familiarity with productivity tools such as project planning tools and Excel. Ability to juggle multiple priorities in a fast-paced environment. Meticulous attention to detail in all aspects of work including communication, execution, and results.
Location: Saudi Arabia Employment Type: Full-Time Job Summary We are seeking an experienced and proactive IT Manager to lead and manage the company's IT infrastructure, systems, and technical support operations. The ideal candidate will be responsible for ensuring the stability, security, and efficiency of all IT services while supporting business growth through technology.<br>Key Responsibilities Oversee and manage the company's IT infrastructure, networks, servers, and systems. Ensure the security, availability, and performance of all IT services. Manage Microsoft 365, Active Directory, cloud services, and system backups. Lead the IT support team and provide technical guidance across the organization. Implement cybersecurity policies and ensure data protection and business continuity. Plan, execute, and manage IT projects, system upgrades, and technology implementations. Monitor network performance and troubleshoot hardware, software, and connectivity issues. Manage IT vendors, software licenses, and technology procurement. Support ERP systems, with a strong focus on Odoo ERP. Develop and maintain IT policies, procedures, and best practices. Requirements:Bachelor's degree in Information Technology, Computer Science, or a related field.7–10 years of experience in IT, including at least 3 years in a managerial role. Strong knowledge of Windows Server, Microsoft 365, networking, virtualization, and cybersecurity. Hands-on experience with Odoo ERP is highly preferred. Experience managing cloud environments, firewalls, VPNs, and backup solutions. Strong leadership, communication, and problem-solving skills. Ability to manage multiple projects and work in a fast-paced environment. Professional certifications (CCNA, MCSA, MCSE, ITIL, or PMP) are considered a plus.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Responsibilities:</strong></p>
<ul>
<li>Respond promptly to incoming support requests via phone, email, chat, or helpdesk ticketing system.</li>
<li>Gather relevant information to accurately diagnose and troubleshoot technical problems.</li>
<li>Provide solutions or guidance to users for resolving hardware, software, and network issues.</li>
<li>Document and track all support interactions in the helpdesk ticketing system.</li>
<li>Prioritize and categorize tickets based on severity, impact, and urgency.</li>
<li>Ensure timely follow-up and closure of tickets, escalating more complex issues to higher-level technical teams.</li>
<li>Diagnose and resolve common desktop operating system (Windows, macOS, Linux) and application issues.</li>
<li>Perform basic network troubleshooting (e.g., connectivity, Wi-Fi, VPN).</li>
<li>Repair or replace hardware components such as PCs, laptops, printers, and peripherals.</li>
<li>Create, modify, and disable user accounts in directory services (e.g., Active Directory).</li>
<li>Assist with password resets and account lockouts.</li>
<li>Maintain user access permissions based on security policies.</li>
<li>Install and configure approved software applications, operating systems, and patches.</li>
<li>Perform regular system checks and maintenance tasks.</li>
<li>Set up and deploy new hardware (computers, printers, mobile devices) following organizational standards.</li>
<li>Maintain detailed documentation of technical processes, solutions, and best practices.</li>
<li>Create end-user documentation, FAQs, and self-service materials to enhance user independence.</li>
<li>Contribute to and update internal knowledge-base articles.</li>
<li>Provide clear, concise, and courteous communication to users across all levels of technical understanding.</li>
<li>Manage customer expectations regarding timelines and issue resolution.</li>
<li>Collaborate with team members to share knowledge and improve internal processes.</li>
<li>Stay current with emerging IT trends, technologies, and best practices.</li>
<li>Suggest improvements to the helpdesk process to enhance user experience and operational efficiency.</li>
<li>Participate in ongoing training and skill development.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Requirements:</strong></p>
<ul>
<li>Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent work experience).</li>
<li>Proven experience in a helpdesk or technical support role preferred.</li>
<li>Proficiency with common operating systems (Windows, macOS, Linux), Microsoft Office Suite and Google Workspace.</li>
<li>Knowledge of basic networking principles, including TCP/IP, DNS, DHCP, and VPN.</li>
<li>Understanding of security best practices for protecting users data.</li>
<li>Experience with ticketing systems (e.g.,Zammad, Zendesk, ServiceNow, JIRA Service Desk).</li>
<li>Familiarity with remote support tools and methods.</li>
<li>Strong problem-solving and analytical abilities.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li>
<li>Demonstrated customer service orientation and interpersonal skills.</li>
</ul><p></p></section>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<p><strong>#VOIS #BeUnrivalled #CreateTheFuture</strong></p>
<h4>About this role</h4>
<p>We are seeking a Technical Product Owner who can effectively bridge business needs and technical delivery, ensuring high-quality, scalable solutions aligned with organisational objectives. This role will lead product roadmap delivery, drive technical planning, and collaborate closely with engineering teams to translate requirements into robust technical solutions while maintaining a strong focus on customer value, product quality, and continuous improvement.</p>
<h4>What you’ll do</h4>
<ul>
<li>Own and manage the product backlog, defining, prioritising, and communicating a clear product vision</li>
<li>Translate business requirements into technical solutions through close collaboration with development teams</li>
<li>Lead sprint planning sessions, ensuring alignment between tasks and product goals</li>
<li>Drive product strategy, balancing technical debt, feature delivery, and customer needs</li>
<li>Communicate progress, risks, and technical challenges with stakeholders in a clear and structured manner</li>
</ul>
<p><strong>Technical Guidance & Planning:</strong></p>
<ul>
<li>Ensure technical designs follow best practices and meet customer requirements</li>
<li>Collaborate with technical teams on architecture decisions and tool selection</li>
<li>Promote a strong understanding of product technical needs across the team</li>
<li>Foster innovation and continuous improvement within the product and technical landscape</li>
</ul>
<p><strong>Coaching & Team Leadership:</strong></p>
<ul>
<li>Guide teams in aligning business priorities with technical delivery</li>
<li>Provide technical mentorship and support to enable effective execution</li>
<li>Encourage a collaborative, inclusive team environment</li>
</ul>
<p><strong>Quality Control:</strong></p>
<ul>
<li>Ensure high-quality deliverables through code reviews and adherence to development standards</li>
<li>Promote best practices such as unit and integration testing</li>
<li>Maintain focus on product maintainability and scalability</li>
</ul>
<p><strong>Reporting & Communication:</strong></p>
<ul>
<li>Provide regular product and delivery updates to stakeholders</li>
<li>Ensure alignment between business goals and product development</li>
<li>Escalate risks and challenges proactively</li>
</ul>
<p><strong>Commitment to Product Success:</strong></p>
<ul>
<li>Deliver features on time, within scope, and aligned with business objectives</li>
<li>Adapt to evolving requirements and timelines to ensure successful outcomes</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An experienced technical professional with strong expertise in Object-Oriented Programming (Java, Spring Boot)</li>
<li>Proficient in design principles such as SOLID and common design patterns</li>
<li>Skilled in Microservices Architecture and cloud platforms (AWS, Azure)</li>
<li>Experienced with RESTful APIs, SOAP web services, and Spring ecosystem tools</li>
<li>Knowledgeable in CI/CD pipelines (Jenkins, Git, Docker, Kubernetes)</li>
<li>Familiar with caching and performance tuning tools such as Redis and ElasticSearch</li>
<li>Exposure to big data technologies including Kafka and NoSQL databases</li>
<li>Experienced in testing frameworks including unit, integration, and BDD approaches</li>
</ul>
<p><strong>Product Ownership Skills:</strong></p>
<ul>
<li>Strong understanding of Agile methodologies (Scrum/Kanban) and sprint execution</li>
<li>Ability to translate business requirements into actionable technical tasks</li>
<li>Experience in backlog prioritisation and product lifecycle management</li>
<li>Capable of balancing feature delivery with technical debt</li>
</ul>
<p><strong>Experience & Education:</strong></p>
<ul>
<li>Demonstrated experience in technical roles, including software development</li>
<li>Prior experience in a product ownership or similar role is beneficial</li>
<li>Bachelor’s degree in Computer Science, Engineering, or a related field</li>
</ul>
<p><strong>Core Capabilities:</strong></p>
<ul>
<li>Strong communication skills with the ability to engage both technical and non-technical stakeholders</li>
<li>Ability to manage multiple priorities effectively and remain composed under pressure</li>
<li>Proactive approach to problem-solving and continuous improvement</li>
<li>Leadership and mentoring capability to support team success</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale, global products within a leading telecommunications organisation</li>
<li>Exposure to modern technologies and cloud-based architectures</li>
<li>Collaborative and inclusive work environment focused on innovation</li>
<li>Opportunities to influence product strategy and technical direction</li>
<li>Continuous learning through cross-functional collaboration and complex product challenges</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced product ownership and stakeholder management skills</li>
<li>Deep expertise in scalable microservices and cloud-native solutions</li>
<li>Enhanced leadership and team collaboration abilities</li>
<li>Strategic thinking in balancing technical debt and product delivery</li>
<li>Exposure to cutting-edge tools, frameworks, and enterprise-level systems</li>
</ul>
<h4>VOIS Equal Opportunity Employer Commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<p><strong>Alert</strong><br>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms.</li><li>Oversee system upgrades, software patches, and hardware replacements.</li><li>Diagnose and resolve complex networking, Windows, and cable-related issues.</li><li>Provide hands-on support for hardware-related problems.</li><li>Maintain accurate records of IT incidents and solutions, generating reports on system performance and issues.</li><li>Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms.</li><li>Oversee system upgrades, software patches, and hardware replacements.</li><li>Manage Windows Server environments, including Active Directory, DNS, and DHCP services.</li><li>Administer and configure firewalls to ensure network security.</li><li>Oversee and manage Microsoft Azure Administration tasks.</li><li>Administer cloud environments such as Google Workspace, or Azure DevOps.</li><li>Optimize virtual environments, including Proxmox and VMware setups.</li><li>Install, configure, and maintain VoIP platforms (e.g., Yeastar PBX, VitalPBX).</li><li>Design and implement IVR systems, call routing, and SIP trunk configurations.</li><li>Troubleshoot VoIP-related issues (call quality, connectivity, integration) and ensure seamless telephone operations.</li><li>Implement and manage microwave technology solutions, particularly Unify systems.</li><li>Monitor and troubleshoot any connectivity or performance issues specific to microwave links.</li><li>Lead IT projects from initiation to completion, including budgeting and vendor coordination.</li><li>Propose and implement new technologies to enhance operational efficiency.</li><li>Enforce IT security policies and procedures to protect systems and data.</li><li>Ensure compliance with organizational and regulatory standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications:</strong></p><ul><li>Bachelors degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience).</li><li>3 years of experience in IT roles, with significant focus on systems administration, networking, and troubleshooting.</li><li>Hands-on experience with hardware and complex network environments (CCNA-level tasks).</li><li>Deep understanding of Windows Server, firewall configurations, and Microsoft Azure Administration.</li><li>Proficient in pfSense, MikroTik, Sophos, or Cisco networking equipment.</li><li>Familiarity with microwave technology (Unify).</li><li>Experience managing VoIP systems, including telephony configurations and integrations.</li><li>Familiarity with ITIL frameworks and help desk systems (e.g., Zammad) is advantageous.</li><li>ERP Systems familiarity is a plus.</li><li>Excellent communication, problem-solving, and project management abilities.</li><li>Strong interpersonal skills with the ability to work independently and in a team.</li><li>Detail-oriented with strong organizational and documentation skills.</li></ul><p></p></section>
The Technical Support Specialist is responsible for providing first-line support to end-users, troubleshooting and resolving hardware and software-related issues, and ensuring the smooth operation of the organization's IT systems. They will serve as the primary point of contact for users, offering technical guidance, training, and assistance to maintain productivity and minimize downtime.<br><br>Respond to user requests and inquiries through various channels, including phone, email, and ticketing systems, and provide timely and effective support Diagnose and troubleshoot hardware and software problems, such as network connectivity, application malfunctions, and user account issues Provide step-by-step instructions and guidance to users on the proper use of IT systems, applications, and equipment Escalate complex or unresolved issues to the appropriate IT team or subject matter experts for further investigation and resolution Document all support activities, including problem descriptions, troubleshooting steps, and resolutions, in the IT service management system Maintain and update the knowledge base with solutions to common problems and best practices for end-user support Assist with the deployment and configuration of new hardware and software, ensuring a smooth transition for users Collaborate with other IT teams to ensure the seamless integration and operation of systems and applications Provide on-site support and remote assistance to users as needed, including after-hours and weekend support for critical systems Participate in the development and implementation of IT policies, procedures, and standards related to user support Contribute to the continuous improvement of the IT support processes and the enhancement of the user experience Stay up to date with the latest technologies, tools, and best practices in the field of IT support Mentor and train junior IT support staff or interns as needed<br><br>Requirements<br><br>Associate degree or bachelor's degree in computer science, Information Technology, or a related field1-3 years of experience in a technical support or helpdesk role, preferably in a corporate or enterprise environment Strong troubleshooting and problem-solving skills to diagnose and resolve a wide range of hardware and software issues Proficient in the use of Windows, mac OS, and/or Linux operating systems, as well as common office productivity applications Knowledge of networking concepts, including TCP/IP, Wi-Fi, and basic troubleshooting techniques Familiarity with IT service management practices, including incident management and service desk operations Excellent communication and interpersonal skills to effectively interact with users and provide clear, concise, and user-friendly support Ability to work independently and as part of a team to support the IT needs of the organization Adaptability and a willingness to learn about new technologies and stay up to date with industry trends Strong customer service orientation and a commitment to providing high-quality user support Industry certifications (e.g., Comp TIA A+, Network+, Security+) are preferred.
Company Description Technomasr For Software Solutions is an officially registered company specializing in web services, business solutions, website design, hosting, Automation services and digital marketing. The company also focuses on programming and designing websites tailored to diverse business needs. Through its comprehensive suite of online services, Technomasr supports organizations in building and strengthening their digital presence. More information about the company and its offerings can be found at www.technomasr.com. Role Description The Software Sales Specialist is a full-time, on-site role based in New Damietta. This role is responsible for identifying and qualifying prospective clients, presenting software solutions, and managing the sales cycle from initial contact through closing. Day-to-day tasks include conducting product demos, preparing proposals and quotations, following up on leads, and maintaining accurate records in the sales CRM. The specialist will collaborate closely with technical teams to align client needs with appropriate solutions and provide post-sale support in coordination with customer service. The role also involves achieving sales targets, participating in marketing and promotional activities, and building long-term relationships with key accounts. Qualifications Strong Software Sales and Sales skills, with experience in selling software or technology solutions. Solid understanding of Software products and the ability to learn new platforms and features quickly. Excellent Communication and Customer Service skills to engage clients, handle inquiries, and manage negotiations. Proven ability to work toward and achieve sales targets, with good time management and organization skills. Comfort using CRM tools and basic office software to track leads, opportunities, and client interactions. Bachelor’s degree in Business, Marketing, Information Technology, or a related field, or equivalent practical experience. Prior experience in B2B sales or software solutions sales is highly beneficial. Ability to work on-site in New Damietta and collaborate effectively with cross-functional teams.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Title:</strong> IT Manager<br><strong>Location:</strong> Cairo, Egypt<br><strong>Industry:</strong> Food &amp; Beverage / Restaurant Chain</p><br>Job Summary<p>We are seeking an experienced and results-driven IT Manager to oversee and manage the company's IT infrastructure, systems, and technology operations across multiple restaurant locations. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of all IT systems, supporting business operations, driving technology improvements, and leading IT projects that enhance organizational performance and customer experience.</p><br>Key Responsibilities<ul><li><p>Manage and oversee all IT operations across restaurant branches, head office, warehouses, and production facilities.</p><br></li><li><p>Ensure the availability, performance, and security of network infrastructure, servers, cloud services, and business applications.</p><br></li><li><p>Support and maintain POS systems, ERP systems, inventory management platforms, and other operational software.</p><br></li><li><p>Develop and implement IT policies, procedures, and best practices to ensure operational efficiency and data security.</p><br></li><li><p>Lead IT support activities, ensuring timely resolution of technical issues and minimal business disruption.</p><br></li><li><p>Manage IT vendors, service providers, software licenses, and technology contracts.</p><br></li><li><p>Plan, execute, and monitor IT projects including system upgrades, new branch openings, infrastructure expansion, and digital transformation initiatives.</p><br></li><li><p>Monitor cybersecurity risks and implement appropriate security controls, backup solutions, and disaster recovery plans.</p><br></li><li><p>Ensure compliance with company policies, data protection requirements, and industry standards.</p><br></li><li><p>Manage IT budgets, technology investments, and cost optimization initiatives.</p><br></li><li><p>Conduct regular system audits, performance assessments, and risk evaluations.</p><br></li><li><p>Train and support employees on IT systems, applications, and security awareness.</p><br></li><li><p>Collaborate with Operations, Finance, HR, Supply Chain, and other departments to align technology solutions with business needs.</p><br></li></ul>Qualifications &amp; Requirements<ul><li><p>Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.</p><br></li><li><p>5–8+ years of IT experience, preferably within the Food &amp; Beverage, Hospitality, Retail, or Multi-Branch Operations sectors.</p><br></li><li><p>Previous experience managing IT teams and multi-site technology environments is required.</p><br></li><li><p>Strong knowledge of:</p><br><ul><li><p>Network infrastructure (LAN, WAN, Wi-Fi, VPN)</p><br></li><li><p>Microsoft Windows Server and Active Directory</p><br></li><li><p>Cloud platforms (Microsoft 365, Azure, AWS, or similar)</p><br></li><li><p>POS systems and restaurant management solutions</p><br></li><li><p>ERP and business applications</p><br></li><li><p>Cybersecurity and data protection practices</p><br></li><li><p>Backup and disaster recovery solutions</p><br></li><li><p>IT service management and helpdesk operations</p><br></li></ul></li><li><p>Experience managing IT vendors, contracts, and service-level agreements (SLAs).</p><br></li><li><p>Strong troubleshooting, analytical, and problem-solving skills.</p><br></li><li><p>Ability to manage multiple projects and priorities in a fast-paced environment.</p><br></li><li><p>Excellent communication, leadership, and stakeholder management skills.</p><br></li><li><p>Relevant certifications such as ITIL, Microsoft, Cisco, CompTIA, PMP, or cybersecurity certifications are an advantage.</p><br></li></ul>Key Competencies<ul><li><p>IT Infrastructure Management</p><br></li><li><p>Cybersecurity &amp; Risk Management</p><br></li><li><p>Leadership &amp; Team Management</p><br></li><li><p>Project Management</p><br></li><li><p>Business Systems Support</p><br></li><li><p>Vendor &amp; Contract Management</p><br></li><li><p>Budget Planning &amp; Cost Control</p><br></li><li><p>Strategic Thinking</p><br></li><li><p>Problem Solving &amp; Decision Making</p><br></li><li><p>Service Delivery Management</p><br></li><li><p>Communication &amp; Stakeholder Management</p><br></li><li><p>Change Management</p><br></li></ul>Preferred Industry Experience<p>Restaurant Chains, Quick Service Restaurants (QSR), Cafés, Hospitality, Food Manufacturing, Retail Chains, Distribution Networks, or Multi-Branch Business Operations.</p><br> </div>
Summary:We are looking for a highly motivated Business Development Manager to drive new business opportunities and revenue growth for our software development and IT outsourcing services. The ideal candidate will have experience selling software solutions, custom software development, staff augmentation, or IT services to corporate clients and possess strong relationship-building and negotiation skills.<br><br>Key Responsibilities:Identify and develop new business opportunities through outbound prospecting, networking, referrals, and market research. Generate and maintain a healthy sales pipeline of qualified opportunities. Conduct client meetings, presentations, and solution demonstrations. Understand client requirements and collaborate with technical teams to propose suitable solutions. Sell software development services, dedicated development teams, staff augmentation, and digital transformation solutions. Prepare proposals, quotations, and commercial offers. Manage the entire sales cycle from lead generation to contract signing. Build and maintain strong relationships with key decision-makers, including CEOs, CTOs, CIOs, and Procurement Managers. Achieve monthly, quarterly, and annual sales targets. Maintain accurate records and sales activities through CRM systems. Monitor market trends, competitor activities, and emerging business opportunities.<br>Requirements:Bachelor's degree in Business Administration, Marketing, Computer Science, Engineering, or a related field. Minimum 3 years of experience in B2B sales, business development, or account management. Experience selling one or more of the following: Software Development Services IT Outsourcing Services Managed Services Saa S Solutions Digital Transformation Services Proven track record of achieving sales targets. Excellent communication, presentation, and negotiation skills. Strong business acumen and consultative selling approach. Professional proficiency in English (written and spoken).<br>Preferred Experience selling to GCC clients. Existing network of business contacts in technology, finance, healthcare, retail, or government sectors. Experience using CRM tools such as Salesforce, Hub Spot, Zoho, or Microsoft Dynamics. Understanding of software development lifecycle and modern technologies.
Job Description<br><br>Purpose of Role:<br><br>Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts — particularly visa processing, passport/ID issuance, consular and attestation services — by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.<br><br>Key Responsibilities:<br><br>Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies Position the company's technology and digital services capability (e.g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner Navigate Egypt's public procurement, security clearance, and data sovereignty requirements Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals Represent the company at government forums, embassy events, and industry conferences in Egypt<br><br>Requirements<br><br>Experience:<br><br>12-15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level Proven track record originating and closing large-scale contracts with the Egyptian government — specifically MOFA and/or Ministry of Interior Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector) Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles<br><br>Relationships & Network:<br><br>Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts) Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs)<br><br>Skills:<br><br>Government relations and public-sector deal structuring Consultative/enterprise sales for technology or managed-services contracts Fluent Arabic and English (essential — contract and relationship work will be in both) Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts<br><br>Profile Fit:<br><br>Egyptian national or long-term Cairo-based executive with established local standing preferred Comfortable operating in a matrixed regional structure, reporting into a Middle East & Africa BD leadership function High integrity and discretion given the sensitivity of government/security-adjacent engagements
<p><strong>Strategic Leadership & Digital Transformation</strong></p><ul><li>Develop and execute the Group's Information Technology strategy in alignment with corporate objectives and long-term business goals.</li><li>Identify opportunities to leverage technology for operational efficiency, innovation, and competitive advantage.</li><li>Lead digital transformation initiatives across manufacturing, engineering, and support functions.</li><li>Establish IT governance frameworks, policies, standards, and procedures to ensure effective technology management across the Group.</li></ul><p><strong>IT Infrastructure & Operations Management</strong></p><ul><li>Direct the management, maintenance, and optimization of the Group's IT infrastructure, including networks, servers, cloud environments, data storage, and end-user computing.</li><li>Ensure high availability, reliability, and performance of all business-critical systems and applications.</li><li>Oversee IT service delivery and support functions to maintain operational continuity and user satisfaction.</li><li>Implement proactive monitoring and performance management processes to ensure optimal system performance.</li></ul><p><strong>Cybersecurity & Information Security</strong></p><ul><li>Develop and enforce comprehensive cybersecurity strategies, policies, and controls to protect organizational assets and sensitive information.</li><li>Lead risk assessments, vulnerability management, and security compliance initiatives.</li><li>Ensure compliance with applicable regulatory, legal, and industry requirements related to information security and data protection.</li><li>Establish and maintain disaster recovery, backup, and business continuity plans.</li></ul><p><strong>IT Project & Change Management</strong></p><ul><li>Lead enterprise-wide IT projects from initiation through implementation and post-deployment support.</li><li>Manage project scope, resources, budgets, risks, and timelines to ensure successful delivery.</li><li>Support business process improvement initiatives through technology-enabled solutions.</li><li>Drive organizational change management activities related to new technologies and systems adoption.</li></ul><p><strong>Financial & Vendor Management</strong></p><ul><li>Develop and manage the annual IT budget, ensuring cost-effective utilization of resources and maximum return on technology investments.</li><li>Evaluate emerging technologies and prepare business cases for strategic investments.</li><li>Negotiate contracts, service level agreements (SLAs), and commercial terms with technology vendors and service providers.</li><li>Monitor vendor performance to ensure compliance with contractual obligations and service expectations.</li></ul><p><strong>Leadership & Stakeholder Engagement</strong></p><ul><li>Lead, mentor, and develop a high-performing IT team while fostering a culture of accountability, collaboration, and continuous improvement.</li><li>Partner with executive leadership and department heads to understand business requirements and translate them into technology solutions.</li><li>Provide regular updates and strategic recommendations to senior management regarding IT performance, risks, and opportunities.</li><li>Promote effective communication between IT and business stakeholders across the Group.</li></ul>
Company Description Amjaad Technology is a leading corporation in IoT and utility management, specializing in smart metering solutions for electricity, water, BTU, and gas. Through its innovative io Meter System, the company enables utility service providers, real estate developers, and smart cities to drive digital transformation, optimize energy management, and advance sustainability goals. Amjaad Technology also develops platforms for community and facilities management in smart cities, enhancing efficiency, resource utilization, and operational workflows. With over 300 successful projects across Egypt, Saudi Arabia, and the UAE, the company’s solutions have positively impacted more than 200,000 people. Applicants join a growing organization focused on scalable technology, sustainable communities, and measurable impact.<br>Role Description The Senior Software Project Manager is a full-time, on-site role based in Qesm El Maadi, responsible for leading end-to-end delivery of complex software and IoT projects. This role oversees project planning, scope definition, scheduling, and resource allocation, ensuring alignment with business objectives and client requirements. The Senior Software Project Manager coordinates cross-functional teams, manages stakeholders, and monitors progress, risks, and budgets to deliver projects on time and within scope. Day-to-day tasks include facilitating requirements workshops, translating business needs into actionable technical plans, tracking milestones, and implementing best practices in project governance and reporting. The role also involves mentoring project teams, driving continuous improvement, and collaborating closely with product, engineering, and operations to support Amjaad Technology’s smart metering and smart city solutions.<br>Qualifications<br> <br>Strong Software Project Management and Project Management skills to lead complex, multi-stakeholder initiatives. Proficiency in Requirements Analysis and Analytical Skills to translate business needs into clear technical specifications and data-driven decisions. Solid understanding of Software Development processes and lifecycle to effectively coordinate with engineering teams. Experience managing technology or IoT projects, preferably in utilities, smart metering, or smart city solutions. Demonstrated ability to manage timelines, budgets, risks, and dependencies using modern project management tools and methodologies (e.g., Agile, Scrum, or hybrid approaches). Excellent communication, stakeholder management, and negotiation skills, with the ability to work cross-functionally and present to senior leadership. Proven leadership experience in guiding project teams, mentoring team members, and fostering collaboration and accountability. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; a master’s degree or relevant certifications (e.g., PMP, PMI-ACP) are an advantage. Ability to work on-site in Qesm El Maadi and collaborate closely with local and regional teams.
Job title: IT Support Engineer - Shared Service Center <br>Overview:<br>Responsible for installation and maintenance of workplaces, networks, office equipment and related software to ensure effective and efficient operating of IT environment and smooth operations for customer’s business. <br>Key Responsibilities:• Install, configure and maintain all required hardware and software.• Install and manage workplace hardware (PC/laptop) and office equipment. Manage, maintain, and update onsite and customer site copiers, printers, and scanners.• Manage and configure Microsoft products (Windows, Office 365 client).• Troubleshoot and resolve user OS and workplace issues locally and via remote access tools. Receive support requests, diagnose the problems and work on solution to ensure smooth operations.• Install and maintain local networks. Conduct network troubleshooting to segregate and identify general network problems.• Work with the ITSM solution. Ensure all applications changes follow the IT change management process.• Evaluate IT business processes, anticipate requirements, uncover areas for improvement, develop and implement solutions.• Stay up to date on the latest process and IT advancements to automate and improve deployed solutions and IT processes.• Take part in creating and updating IT processes regulations and technical documentation.• Perform other duties as assigned <br>Qualifications:Education: Bachelor's degree in information technology, computer science, software engineering, or a related field. <br>Experience / Skills:•Minimum 3 years’ experience in a position of IT support/administration.•Proven experience in installation, configuration and maintenance of workplace hardware (PC/laptop), local networks, office equipment and related software.•Proven experience in MS products (Windows, Office 365) administration and configuration. Experience in working with Azure and/or AWS cloud will be an advantage. Microsoft O365 or Azure certifications will be also an advantage.•Experience in working with and administration of the ITSM solution.•Professional Certificates preferred.•Excellent English is a must
<p>Egypt Education Platform is excited to announce a vacancy for an IT Help Desk - Fresh Graduate to join our technology team at Madinaty Integrated Language School. This is a fantastic opportunity for a recent graduate eager to start their career in Information and Communication Technology within an educational environment.</p><p>Key Responsibilities:</p><ul><li>Provide first-line technical support to staff and students for IT-related issues, including hardware, software, and network problems.</li><li>Assist in troubleshooting and resolving technical issues via phone, email, or in-person, ensuring a high level of customer service.</li><li>Maintain accurate records of support requests and resolutions in the help desk system.</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Support the implementation of new technologies and assist in training users on how to utilize them effectively.</li><li>Monitor and maintain the IT inventory and report on equipment needs as necessary.</li><li>Collaborate with other ICT team members to improve the overall ICT infrastructure and service delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Information Technology, or a related field.</p><p>Strong interest in technology and eagerness to learn about ICT systems and support.</p><p>Excellent problem-solving skills and ability to work under pressure.</p><p>Good communication skills in both Arabic and English.</p><p>Familiarity with common operating systems, software applications, and hardware components.</p><p>Ability to work collaboratively within a team and support a diverse range of users.</p><p>A positive attitude and a willingness to take on new challenges.</p><p>Residence in Obour, Nasr City, or El-Shorouk City is preferred</p><p>The ideal candidate will be proactive, well-organized, and passionate about providing support to enhance the technological experience within our educational institution.</p><p>Safeguarding Statement: The safety and welfare of our students are paramount. All appointments are subject to thorough background checks and reference verification.</p>