Geographic information system - Cairo Egypt

Install, configure, and troubleshoot Windows operating systems and business applications. Manage user accounts, permissions, and group policies in Active Directory. Manage day-to-day operations of servers, networks, and storage systems. Track, manage, and audit all hardware and software assets (ITAM) across the organization. Execute qualification activities for infrastructure components per GXP and GAMP 5 standards. Respond to infrastructure incidents promptly, ensuring MTTR < 2 hours. Implement infrastructure security measures, network segmentation, and patch management. Ensure 100% completion of scheduled backups and participate in disaster recovery drills. Support network connectivity, printers, shared folders, and corporate applications. Monitor and maintain IT infrastructure, including servers and network devices. Perform routine system maintenance, updates, and patch management. Assist in backup and restore operations and verify backup success. Install and support endpoint security solutions (e.g., antivirus/EDR). Document incidents, solutions, and standard operating procedures (SOPs). Escalate complex technical issues to senior IT staff when required. Ensure compliance with IT security policies and company standards. Participate in IT projects, deployments, and infrastructure upgrades. Train and enable end-users on how to effectively utilize core business applications and office productivity tools (e.g., MS Office suite). Demonstrate proficiency in AI tools—specifically Microsoft Copilot Pro—and actively educate staff on leveraging AI features across Microsoft Office applications and Microsoft Teams to enhance overall workflow efficiency.<br>Qualifications, experience and skills required Bachelor’s degree in computer science, Information Technology, or a related field. Years of experience in IT Support or System Administration (2–4 years). Good knowledge of Windows 10/11 and Windows Server. Basic understanding of Active Directory, DNS, DHCP, and Group Policy. Basic networking knowledge (TCP/IP, VLANs, Routing, Switching). Familiarity with Microsoft 365 and Outlook. Experience with troubleshooting hardware, software, and printer issues. Basic knowledge of virtualization technologies (VMware/Hyper-V) is an advantage. Basic understanding of backup solutions and cybersecurity concepts is a plus. Strong problem-solving and analytical skills. Good communication skills and customer-oriented attitude. Ability to work independently and as part of a team. Good command of written and spoken English.

Company Description ASA Business Group has been a trusted leader in real estate development for over 25 years, focusing on sustainable, comfortable, and high-quality communities. The company specializes in environmentally friendly residential and commercial properties, using innovative designs and sustainable practices to create functional, eco-conscious buildings. ASA Business Group emphasizes exceptional customer service, supporting clients through every step of the buying process with transparency and integrity. The organization is committed to fostering a strong sense of community and creating living environments where individuals and families can thrive. As ASA grows, it continues to position itself as a preferred choice for real estate development built with care and passion. Role Description The Information Technology Manager is a full-time, on-site role based in 6th of October, responsible for overseeing the company’s IT infrastructure and services. This role includes managing networks, servers, and business applications, ensuring systems are secure, reliable, and aligned with operational needs. The Information Technology Manager will supervise IT staff and service providers, coordinate hardware and software installations, and lead troubleshooting and incident resolution. Daily tasks involve monitoring system performance, implementing backup and disaster recovery procedures, and maintaining cybersecurity standards and compliance. The role also requires collaborating with leadership and other departments to plan technology upgrades, support digital transformation initiatives, and provide user training and ongoing technical support.<br><br>Key Responsibilities Manage and maintain IT infrastructure, networks, servers, and systems Oversee cybersecurity, data protection, and backup protocols Lead IT support and ensure timely resolution of technical issues Manage software, hardware, and vendor relationships Develop and manage the IT budget and technology roadmap Implement and maintain business systems (ERP, CRM, etc.) Ensure compliance with IT policies and industry standards Support digital transformation and process automation initiatives<br><br>Qualifications Strong skills in IT infrastructure management, including network administration, server management, and hardware/software maintenance. Experience with cybersecurity practices, data protection, backup strategies, and disaster recovery planning. Proficiency in business applications and collaboration tools, with the ability to oversee implementation, updates, and system integration. Demonstrated leadership abilities in managing IT teams or vendors, prioritizing tasks, and driving projects to completion. Excellent problem-solving skills and the capacity to diagnose and resolve technical issues in a timely manner. Effective communication skills for collaborating with non-technical stakeholders and providing clear user guidance and training. Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant professional certifications (such as Comp TIA, Cisco, or Microsoft) are a plus. Prior experience in real estate, construction, or property management environments is beneficial but not required. Ability to work on-site in 6th of October and maintain a high level of integrity, responsibility, and service orientation.

Company Description Resolve provides comprehensive network solutions tailored to organizations ranging from small startups to large corporations. The company focuses on supporting businesses that do not have dedicated IT staff, offering reliable expertise to optimize and maintain their networks. Resolve’s mission is to bridge the technology gap for its clients, ensuring stable, secure, and efficient IT infrastructure. Team members collaborate closely with customers to deliver practical solutions and ongoing support that enable businesses to focus on their core operations. Working at Resolve offers the opportunity to make a direct impact on clients’ daily productivity and long-term growth. Role Description The Information Technology Support Specialist is a full-time hybrid role based in New Cairo, with some flexibility for work from home. The specialist will provide day-to-day technical support for end users, including diagnosing and resolving hardware, software, and network issues. Responsibilities include responding to help desk tickets, setting up and configuring desktop computers and related peripherals, and supporting operating systems and common business applications. The role involves monitoring system performance, documenting incidents and resolutions, and escalating complex issues when necessary. The specialist will also assist with routine maintenance, updates, and user training to ensure a stable and secure IT environment. Qualifications Strong Technical Support and Help Desk Support skills for handling user inquiries and service requests. Proficient Troubleshooting abilities for resolving hardware, software, and network problems efficiently. Hands-on experience with Desktop Computers, including installation, configuration, and maintenance. Solid foundation in Information Technology concepts, systems, and basic networking. Effective communication and customer service skills, with the ability to explain technical issues clearly. Ability to prioritize tasks, manage time, and work independently in a hybrid environment. Experience with ticketing systems and documentation of support activities. Relevant IT certifications (e.g., Comp TIA A+, Network+) or a degree/diploma in IT, Computer Science, or a related field are beneficial.

Job Summary:We are seeking a skilled and motivated IT Engineer to join our team and provide technical support, maintain IT infrastructure, and ensure the smooth operation of all technology systems within the organization. The ideal candidate will have strong knowledge of hardware, software, networking, cybersecurity, and IT systems management, with the ability to troubleshoot issues efficiently and support business operations.<br>Key Responsibilities:Install, configure, maintain, and troubleshoot computer hardware, software, operating systems, and network systems. Provide technical support to employees and resolve IT-related issues in a timely and professional manner. Manage and maintain servers, networks, user accounts, and IT equipment. Monitor system performance, security, and data backup procedures. Support the implementation and maintenance of IT policies, procedures, and cybersecurity measures. Manage Microsoft 365, email systems, and enterprise applications. Assist in IT infrastructure upgrades, system improvements, and technology projects. Maintain accurate documentation of IT assets, configurations, and troubleshooting procedures. Coordinate with external IT vendors and service providers when required.<br>Qualifications & Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Engineer, System Administrator, or similar role. Strong knowledge of networking concepts (LAN/WAN, TCP/IP, VPN, Wi-Fi, switches, and routers). Experience with Windows operating systems, Microsoft Office 365, and IT support tools. Knowledge of cybersecurity practices, data protection, and backup solutions. Strong troubleshooting and problem-solving skills. Excellent communication skills and ability to work effectively with different departments. Relevant IT certifications such as CCNA, Comp TIA A+, Microsoft Certified, or similar are preferred.<br>Preferred Candidate Profile:Detail-oriented, proactive, and able to work independently. Strong analytical and organizational skills. Ability to manage multiple priorities in a fast-paced business environment.<br>We are looking for a professional who can contribute to building a reliable, secure, and efficient IT environment that supports the company’s growth and operational excellence.

Teleperformance is Hiring: IT Service Desk IIAre you an IT professional with experience in technical support and service desk operations? Join Teleperformance and be part of a global team delivering exceptional IT support in a dynamic enterprise environment. What You'll Do:• Provide first-line IT support via phone and email• Troubleshoot hardware, software, and system issues• Manage incidents and service requests through the ticketing system• Support end users with account access, password resets, and desktop applications• Administer Active Directory user accounts and security groups• Work with Microsoft 365, Azure Entra ID, Intune, and Tanium• Escalate complex technical issues when needed• Ensure SLA compliance and maintain accurate documentation What We're Looking For:• Experience with enterprise IT environments and ticketing systems• Strong knowledge of Windows Operating Systems and desktop support• 2–5 years of experience in an IT Service Desk or IT Support role• English level: B1 or above• Hands-on experience with Active Directory administration• Working knowledge of Azure Entra ID, Microsoft 365, Intune, and Tanium• Bachelor's degree in Computer Science, Information Technology, or a related field• ITIL knowledge or certifications such as Comp TIA A+, Network+, Microsoft, or CCNA are a plus• Strong troubleshooting, communication, and problem-solving skills What We Offer:• Competitive salary package• Medical and social insurance• Transportation provided• Hybrid work model• Career growth and development opportunities If you're ready to grow your IT career with a global leader, we'd love to hear from you.

???? ITS is Hiring: Senior System Administrator We’re excited to announce that ITS is looking for an experienced Senior System Administrator to join our growing team! If you have strong expertise in datacenter technologies, Microsoft infrastructure, virtualization, and cloud platforms — we want to meet you! ????<br>???? Education BSc in Computer Science, Information Technology, or Engineering.<br>???? Key Responsibilities Manage datacenter systems, including networking, storage, VMware and Hyper‑V. Administer Active Directory, DNS, DHCP, WSUS & GPOs. Support Office 365, Azure AD, and Exchange Online. Manage Citrix environments (Net Scaler & CVAD). Handle SCCM deployment (OSD, SUP, MP, DP). Perform troubleshooting, monitoring, and preventive maintenance. Administer Nutanix HCI clusters. Ensure system security, compliance, and proper documentation.<br>???? Requirements3–5 years of experience in System Administration. Strong hands‑on experience with VMware v Sphere. Excellent Microsoft infrastructure knowledge. Citrix expertise. SCCM experience. VMware experience — MUSTAzure experience — MUST Nutanix experience — MUST

Company Description Groovy Aesthetic Clinics is dedicated to promoting holistic well-being, helping clients feel good both inside and out. The clinic offers state-of-the-art, medical-grade spa and aesthetic services that cover the full body, including advanced skin-care treatments, nutritional services, spa therapies, and access to a modern gym. Groovy operates with a medical standard comparable to clinics and hospitals, with all services supervised by experienced doctors and medical professionals to ensure effective and safe procedures. The environment is designed to be relaxing and comfortable, supporting clients in building self-confidence and enhancing their overall quality of life.<br>Role Description The Medical Information Agent at Groovy Aesthetic Clinics is a full-time, on-site role based in Cairo. This role is responsible for providing clear, accurate information to clients and prospective clients about available aesthetic and medical-grade spa services, procedures, and pre- and post-treatment guidelines. The agent responds to inquiries via phone, email, and in person, supports appointment booking and follow-up communication, and ensures that clients understand treatment options and clinic policies. Daily tasks include maintaining up-to-date knowledge of Groovy’s services, coordinating with medical staff to clarify clinical information, documenting client interactions in the clinic’s systems, and supporting a welcoming, professional front-desk atmosphere. The agent also assists in collecting feedback, sharing common client questions with management, and supporting patient education materials as needed.<br>Qualifications<br> Candidates should possess strong communication and interpersonal skills, including clear spoken and written English and Arabic, active listening, and the ability to explain medical information in simple terms. Candidates should possess customer service and client-care skills, such as empathy, professionalism, conflict resolution, and the ability to maintain a calm, reassuring presence. Candidates should possess administrative and organizational skills, including appointment scheduling, data entry, record-keeping, and basic computer literacy (email, office software, clinic systems). Candidates should possess basic medical and aesthetic services knowledge or a willingness to learn, with an understanding of spa, dermatology, and cosmetic procedures under clinical supervision. Candidates should possess problem-solving and collaboration skills, including the ability to coordinate with medical staff, follow protocols, and manage multiple inquiries efficiently. Relevant qualifications such as a diploma or bachelor’s degree in a healthcare, nursing, pharmacy, or related field are beneficial. Prior experience in a clinic, hospital, or medical spa environment is an advantage. Ability to work flexible shifts, maintain confidentiality of client information, and adhere to safety and quality standards is required.

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

About the Role<br>We are seeking a highly skilled and results-oriented IT Infrastructure & Service Management Specialist to join our Information Technology team. This role is responsible for ensuring the stability, security, availability, and continuous improvement of the organization's IT infrastructure while delivering high-quality IT services aligned with business objectives. The successful candidate will possess strong technical expertise across infrastructure, networking, cloud platforms, virtualization, and IT Service Management (ITSM). This position requires a proactive professional with excellent analytical, communication, and problem-solving skills who can effectively manage enterprise infrastructure, support business-critical systems, and drive operational excellence.<br>Key Responsibilities:<br>Infrastructure Administration<br>Administer, monitor, maintain, and optimize enterprise IT infrastructure, ensuring maximum system availability and performance. Install, configure, upgrade, and maintain Windows Server, Linux, and other enterprise server operating systems. Manage Active Directory, Group Policy, DNS, DHCP, file services, and other core infrastructure services. Perform system health monitoring, capacity planning, performance tuning, and preventive maintenance. Develop and maintain infrastructure documentation, technical procedures, and operational standards. Ensure infrastructure compliance with organizational security policies and industry best practices.<br>Network Administration Configure, administer, and troubleshoot enterprise routing and switching environments. Monitor network performance and proactively resolve connectivity, latency, and performance issues. Manage LAN, WAN, VPN, wireless infrastructure, and network segmentation. Support firewall configurations, network security policies, and secure remote connectivity. Participate in network architecture planning and infrastructure expansion projects.<br>Cloud Infrastructure Management<br>Deploy, administer, and optimize cloud environments across Microsoft Azure, Amazon Web Services (AWS), and Oracle Cloud Infrastructure (OCI). Manage cloud resources, virtual networks, storage, identity management, backup, and disaster recovery solutions. Monitor cloud performance, availability, utilization, and cost optimization. Implement cloud governance, security controls, and operational best practices. Support cloud migration and digital transformation initiatives.<br>Virtualization & Data Center Operations Administer VMware and Microsoft Hyper-V virtualization platforms. Manage virtual machines, storage, resource allocation, clustering, snapshots, and backups. Optimize virtualization environments to improve scalability, resilience, and operational efficiency. Support business continuity and disaster recovery strategies.<br>IT Service Management<br>Lead the daily operation of IT Service Management processes in accordance with ITIL best practices. Manage customer-focused ticketing systems while ensuring compliance with established Service Level Agreements (SLAs). Monitor incident, problem, request, change, and asset management activities. Analyze recurring incidents and implement long-term corrective and preventive solutions. Develop service reports, KPIs, dashboards, and operational metrics for management. Drive continual service improvement initiatives across the IT organization.<br>Security & Compliance<br>Implement infrastructure security standards, policies, and controls. Monitor system vulnerabilities and coordinate remediation activities. Support endpoint protection, identity management, access control, and security auditing. Participate in disaster recovery planning, backup validation, and business continuity testing. Ensure compliance with organizational governance, regulatory requirements, and cybersecurity standards.<br>Project Delivery<br>Participate in infrastructure implementation, upgrade, migration, and modernization projects. Collaborate with vendors, external partners, and internal stakeholders throughout project lifecycles. Provide technical recommendations to improve infrastructure reliability, scalability, and operational efficiency. Evaluate emerging technologies and recommend suitable solutions aligned with business objectives.<br>Technical Support<br>Provide advanced (Level 2/Level 3) technical support for infrastructure-related incidents. Troubleshoot complex hardware, software, networking, virtualization, and cloud-related issues. Mentor junior IT staff and provide technical guidance when required. Maintain high levels of customer satisfaction through timely issue resolution and effective communication.<br>Qualifications:<br>Education<br>Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related discipline.<br>Professional Experience<br>Proven experience in enterprise IT infrastructure administration and technical support. Demonstrated experience managing Windows Server and Linux environments. Strong practical experience with enterprise networking, including routing, switching, TCP/IP, VLANs, VPNs, DNS, and DHCP. Hands-on experience administering Microsoft Azure, AWS, and Oracle Cloud Infrastructure. Practical experience with VMware and Hyper-V virtualization platforms. Experience managing enterprise backup and disaster recovery solutions. Experience supporting enterprise security technologies and infrastructure. Demonstrated experience administering customer-focused IT Service Management and ticketing platforms. Experience participating in enterprise infrastructure implementation and migration projects.<br>Required Technical Skills<br>Windows Server Administration Linux Administration Active Directory & Group Policy DNS, DHCP, TCP/IPRouting & Switching LAN/WAN Technologies VPN Technologies VMware Microsoft Hyper-VMicrosoft Azure Amazon Web Services (AWS) Oracle Cloud Infrastructure (OCI) Infrastructure Monitoring Backup & Disaster Recovery Endpoint Security Microsoft 365 Administration IT Service Management (ITSM) Enterprise Ticketing Systems Power Shell or Bash scripting is considered an advantage.<br>Certifications<br>The following certifications are highly desirable:ITIL Level 3 Service Management Framework Microsoft Certified (Azure) AWS Certified Oracle Cloud Infrastructure Certification VMware Certified Professional (VCP) Cisco CCNA or CCNP (preferred) Microsoft Windows Server Certifications (preferred)<br>Competencies<br>The successful candidate should demonstrate the following competencies:Customer Focus Teamwork and Collaboration Communication and Influencing Executing with Excellence Analytical Thinking Problem Solving Accountability Planning and Organization Adaptability and Continuous Learning Decision Making Results Orientation Time Management<br>Language Requirements<br>English: Fluent Arabic: Fluent or Professional Working Proficiency

Position Summary<br>The IT Manager is responsible for leading the organization's IT Infrastructure, Cybersecurity, Cloud Services, End-User Computing, and IT Operations, ERP Basis Administration, and IT Projects leads, to ensure the secure, reliable, and efficient delivery of technology services. The role is accountable for defining and executing the IT infrastructure strategy, maintaining enterprise security, driving operational excellence, and supporting business growth through innovative technology solutions.<br>IT Leadership & Strategy<br>· Develop and execute the Infrastructure, Security, and IT Operations strategy aligned with business objectives and the digital transformation roadmap.· Lead, mentor, coach, and manage the IT Operations team.· Establish IT governance, policies, standards, and operational procedures.· Develop annual IT operational plans, budgets, and technology roadmaps.· Drive continuous improvement initiatives across infrastructure, operations, and cybersecurity. Infrastructure & Cloud Management· Manage enterprise infrastructure including servers, storage, virtualization, Microsoft 365, Azure, Active Directory/Entra ID, networking, and cloud services.· Ensure maximum system availability, resilience, scalability, backup, disaster recovery, and business continuity.· Monitor infrastructure performance, capacity planning, and asset lifecycle management. Cybersecurity & Risk Management· Define and execute the enterprise cybersecurity strategy.· Lead information security, risk management, audits, compliance, and incident response.· Implement firewalls, endpoint security, MFA, identity management, and vulnerability management.· Ensure compliance with ISO 27001, NIST, GDPR, and applicable local regulations.<br>IT Operations & Service Management<br>· Manage Service Desk, Incident, Problem, Change, and Asset Management processes.· Monitor SLAs and KPIs while improving end-user experience.· Maintain operational documentation and technical standards. Vendor & Project Management· Manage vendors, contracts, software licensing, and service agreements.· Lead infrastructure implementation, upgrades, and technology projects.· Evaluate emerging technologies and recommend innovative solutions. Governance & Compliance· Support internal and external audits.· Maintain business continuity and disaster recovery plans.· Ensure regulatory and corporate policy compliance. Financial Management· Own the Infrastructure & Operations budget and optimize technology investments.· Monitor IT expenditure and provide regular management reporting. Stakeholder Management· Partner with business leaders to translate business needs into technology solutions.· Communicate IT initiatives, risks, and project status to executive management.<br>Qualifications<br>· Bachelor's degree in information technology, Computer Science, Information Systems, or related discipline.· Master's Degree is an advantage. Preferred Certifications· Project Management Professional (PMP®)· Microsoft Azure / Microsoft 365· Cisco CCNP· PMP or PRINCE2<br>Experience<br>· 8–12 years of progressive IT experience.· Minimum 5 years in an IT leadership role.· Experience managing enterprise infrastructure, cloud platforms, cybersecurity, and multi-site IT operations.<br>Core Competencies<br>· Strategic Leadership· People Management· Business Partnership· Project Management· Vendor Management· Risk Management· Decision Making· Communication· Innovation & Continuous Improvement<br>Key Performance Indicators (KPIs)<br>· Infrastructure Availability· SLA Compliance· Security Incident Resolution· Patch Compliance· Disaster Recovery Readiness· Budget Compliance· Project Delivery· Customer Satisfaction· Vendor Performance

We're Hiring: IT Service Desk We're looking for experienced IT Service Desk professionals to join our team!<br>Requirements:• 2–5 years of experience in an IT Service Desk or IT Support environment• English level: B1 or above• Bachelor's degree.• Windows Operating Systems and desktop support• Active Directory (AD)• Azure Entra ID• Microsoft 365• Intune• Tanium• Familiarity with IT ticketing systems and incident management• Experience in enterprise IT environments• ITIL knowledge and relevant certifications (Comp TIA A+, Network+, Microsoft, or CCNA) are a plus<br>Key Responsibilities:• Provide first-line technical support via phone and email• Troubleshoot hardware, software, and user access issues• Manage and resolve incidents through the ticketing system• Escalate complex issues when needed• Support Active Directory user accounts, security groups, and access management• Document resolutions and maintain accurate ticket records• Ensure SLA compliance and deliver excellent end-user support<br>Location: Katameya, Cairo

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEresponsible for providing advanced technical support for Windows operating systems and internal systems within an organization.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCEBachelor's degree in computer engineering, computer science, information technology, or a related. MCSE, Microsoft Exchange, Citrix certificates.experience 2 to 5 years in managing IT infrastructure and services that use Windows systems and servers. JOB DUTIES AND RESPONSIBILITIESProvide technical assistance and support for Windows operating systems and internal systems. Manage Windows-based computer systems: Oversee the installation, configuration, and maintenance of Windows servers, and related systems. Ensure system security: Implement and maintain security measures to protect the organization's Windows systems from unauthorized access, viruses, and other threats. Create and maintain documentation for troubleshooting procedures and solutions. Collaborate with other IT teams to ensure the smooth operation of internal systems

Responsibilities<br><br>Manage and mentor the IT team, ensuring high performance and continuous development. Establish IT policies, procedures, and governance frameworks. Lead IT projects from planning through implementation. Manage technology vendors, service providers, and software partners. Control IT budgets and ensure cost-effective technology investments. Deliver projects on time and within budget. Oversee IT infrastructure, including servers, networks, cloud solutions, and data centers. Develop and implement cybersecurity strategies to protect business and manufacturing systems. Ensure business continuity, disaster recovery, and data backup procedures. Monitor IT security risks and ensure compliance with industry standards. Compliance & Risk Management Ensure compliance with applicable IT regulations and standards. Establish IT audit controls and risk management frameworks. Maintain software licensing compliance and asset management.<br>Qualifications<br>Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.<br>Required Skills<br><br>Minimum 15+ years of progressive IT experience. At least 5 years in a senior IT leadership role (IT Director, Head of IT, IT Manager). Experience within steel fabrication, steel manufacturing, heavy industry, industrial manufacturing, or engineering environments is mandatory.

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an Application Architect to join our centralised IT organisation within VOIS. This role plays a critical part in defining and governing the application architecture across the entire VOIS landscape, supporting over 17,000 colleagues globally. The individual will shape a consistent, scalable, and secure application architecture model that enables business growth across multiple locations while ensuring alignment with Vodafone Group standards. The role also supports early-stage initiatives by reviewing technical solutions, guiding architecture-compliant designs, and enabling informed decision-making for new and evolving applications.</p> <h4>What you'll do</h4> <ul> <li>Define and own the application infrastructure architecture across the VOIS organisation, promoting adoption and alignment across business and technology stakeholders</li> <li>Develop and maintain a VOIS-wide application architecture model that supports scalability, consistency, and long-term growth</li> <li>Review and approve solution designs for new and existing internal applications to ensure compliance with agreed architecture standards</li> <li>Support service transition and early-stage projects through architecture guidance, effort estimation, vendor evaluation, and implementation approach recommendations</li> <li>Ensure application architecture alignment with network, infrastructure, and Vodafone Group IT architecture standards</li> <li>Collaborate closely with infrastructure, security, and implementation teams to embed security, resilience, and performance by design</li> <li>Own and maintain the Application Lifecycle Management tool, ensuring accurate visibility of all applications in use across VOIS</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced application architecture professional with a background in global IT or telecommunications environments</li> <li>Skilled in designing reference architecture models for complex, enterprise-scale application landscapes</li> <li>Experienced in integrating AI-driven capabilities, including generative AI, large language models, and retrieval-augmented generation, into core business applications</li> <li>Knowledgeable in cloud-native and scalable architectures using platforms such as Azure, AWS, or GCP, with experience in microservices, containerisation, and operational pipelines</li> <li>Familiar with recognised architecture and IT service frameworks such as TOGAF, COBIT, ITIL, and eTOM</li> <li>Confident in translating business needs into technical blueprints that deliver measurable value and alignment with organisational objectives</li> <li>Experienced in designing secure, compliant, and resilient end-to-end solutions in collaboration with information security teams</li> <li>Holds a relevant technical degree and brings at least four years of experience in CRM or business application architecture</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to influence and shape application architecture across a large, international organisation</li> <li>Exposure to enterprise-scale digital transformation initiatives within a global technology environment</li> <li>Collaboration with diverse, cross-functional teams across multiple countries</li> <li>The ability to work with modern cloud, AI, and architecture frameworks in a complex, evolving landscape</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced enterprise application architecture governance at scale</li> <li>Practical integration of AI technologies into core business platforms</li> <li>Strategic business-to-technology alignment within a global shared services model</li> <li>Cross-market collaboration and influence within a matrix organisation</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Summary<br>The IT Sales Development Specialist is responsible for identifying new business opportunities, generating qualified leads, supporting the sales pipeline, and building strong customer relationships. The role works closely with sales, marketing, and technical teams to promote IT products, software solutions, and services, contributing to business growth and revenue targets.<br>Key Responsibilities<br>Identify and develop new business opportunities in target markets. Generate and qualify sales leads through research, networking, and outbound communication. Build and maintain relationships with prospective and existing customers. Schedule meetings and product demonstrations for the sales team. Understand customer business needs and recommend appropriate IT solutions. Prepare sales proposals, quotations, and presentations. Maintain accurate customer and opportunity data in the CRM system. Follow up on customer inquiries and support the sales cycle until deal closure. Coordinate with technical, implementation, and support teams to ensure customer satisfaction. Monitor market trends, competitors, and customer requirements. Participate in exhibitions, conferences, and customer events when required. Prepare regular reports on sales activities, pipeline status, and lead conversion.<br>Qualifications<br>Bachelor's degree in Information Technology, Computer Science, Business Administration, Marketing, or a related field.2–5 years of experience in IT sales, business development, or sales support. Experience with ERP solutions (e.g., SAP), software, cloud, or infrastructure solutions is an advantage.

Job Description<br><br>General Position Description<br><br> Review and monitor the status of the Contractor’s Systems Assurance milestones within the project to ensure deliverables are submitted on time and on quality. Review and monitor the preparation of functional analysis and requirements for RAM and Safety Review and comment on all Safety & RAM documentation bu the Contractor leading to and including Safety Case & RAM Demonstration deliverables in compliance with EN 50126, EN 50128 & EN 50129 Promote a progressive assurance methodology by which the progress of systems assurance deliverables is reported on and reviewed with the client’s System Assurance Management. Identify and manage the risks on the project using your analytical skills and produce systems assurance reports and documentation to ensure the project’s risks are managed, based on the submissions from the Contractors. Key contributor to project requirements, providing substantial knowledge from a Safety, RAM, Security, Human Factors, V&V, quality and regulatory perspective Ensure that a systems assurance approach is adopted by the Contractor throughout the Program in order to meet the established Reliability, Availability, Maintainability and Safety (RAMS) targets. Cooperation with other engineers in ensuring the minimization of project risks <br><br>Qualifications<br><br> Should be Graduate in Engineering Minimum of 10 years experience Deep experience with the standards EN50126, EN 50128, EN50129, IEC 61508 or comparable is mandatory, Experience of requirements management and configuration management tools (e.g. DOORS, CP2) and processes Experience leading Systems Engineering activities in accordance with ISO/IEC 15288 You will have excellent written and verbal communication skills and the ability to build sound working relationships internally and externally <br><br>About Us<br><br>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com .<br><br>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.<br><br>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com .<br><br>Hill International is an Equal Opportunity Employer/Veteran/Disabled<br><br>Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.

As a Systems and Cloud Administrator at Müller's Solutions, you will be responsible for the administration, maintenance, and optimization of our cloud infrastructure and on-premises systems. This role requires a solid understanding of cloud technologies and system administration tasks, where you will ensure the reliability, security, and efficient operation of the systems and cloud environments while providing excellent support to our users.<br><br>Key Responsibilities:<br><br>Administer and optimize cloud services across platforms like AWS, Azure, or Google Cloud Manage on-premise servers and ensure optimal performance and availability Implement and maintain security best practices in both cloud and server environments Troubleshoot, monitor, and resolve system issues proactively to minimize downtime Support the deployment of applications and services in the cloud, ensuring integration with existing systems Collaborate with development and operations teams to ensure smooth transitions from development to production environments Document system configurations, procedures, and troubleshooting steps to build a knowledge base Assist with backup and recovery processes, ensuring data integrity and disaster recovery readiness<br><br>Requirements<br><br>Requirements:<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field3-5 years of experience as a Systems Administrator or Cloud Administrator Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud Experience with server administration, including Windows and Linux operating systems Familiarity with scripting languages (e.g., Power Shell, Bash) to automate tasks Excellent analytical and troubleshooting skills for resolving system-related issues Strong communication skills to effectively collaborate with team members and stakeholders<br><br>Preferred Qualifications:<br><br>Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator) are a plus Experience with configuration management tools (e.g., Terraform, Ansible) to enhance infrastructure deployment Knowledge of networking concepts, security protocols, and virtualization technologies Ability to manage multiple tasks and projects in a fast-paced environment

Company Description American Technology Institute (ATI) is a technology-focused education provider dedicated to preparing learners for in-demand careers in IT and related fields. ATI offers practical, career-oriented training programs designed to build job-ready skills and industry-relevant expertise. The institute emphasizes hands-on learning, real-world scenarios, and current technologies to keep instruction aligned with employer needs. ATI values inclusive, accessible education and seeks instructors who are passionate about teaching and learner success. Role Description This is a part-time, remote role for a System Administration Course Instructor based in Egypt. The instructor will plan, deliver, and update course content covering core system administration topics such as operating systems, user and permission management, system monitoring, backup and recovery, and basic networking. Day-to-day responsibilities include preparing lesson plans and lab exercises, teaching classes in person, guiding learners through hands-on labs and troubleshooting exercises, and providing timely feedback on assignments and assessments. The instructor will support learners through office hours, mentoring, and exam preparation, while maintaining accurate records of attendance and performance. The role also involves collaborating with ATI staff to improve curriculum, align training with industry standards and certifications, and ensure a positive, inclusive classroom environment. Qualifications Strong analytical skills, including the ability to diagnose system issues, interpret technical data, and guide learners through structured problem-solving. Excellent communication skills, with the ability to explain complex technical concepts clearly to learners with diverse backgrounds. Demonstrated experience in training, teaching, or training & development, preferably in IT, system administration, or a related technical field. Hands-on experience with system administration (e.g., Windows Server, Linux, user administration, system security, basic networking, and scripting) in academic or industry settings. Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience and certifications (e.g., Comp TIA Linux+, Server+, Network+, Security+; Microsoft or similar credentials). Ability to design and deliver engaging labs, projects, and assessments that reflect real-world system administration tasks. Commitment to inclusive, learner-centered instruction and the ability to support learners at different skill levels.