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<strong>Company Description</strong> Teleperformance is a global leader in outsourced customer experience management, partnering with international brands across diverse industries to support their customers. The company focuses on delivering high-quality service through well-trained teams, modern workplaces, and robust operational standards. Teleperformance invests in employee development, offering structured training, performance-based incentives, and clear career growth paths. Team members work in a multicultural environment that values respect, professionalism, and inclusion. The organization emphasizes compliance with industry best practices to ensure reliable and secure service for clients and customers.<br><strong>Role Description</strong> This is a full-time, on-site Customer Service Representative (CSR) role based in New Cairo. The CSR will handle inbound and outbound customer interactions, respond to inquiries, resolve issues, and provide accurate information in English at a B2+ level. Daily tasks include managing calls, chats, or emails, documenting interactions in the system, and following established procedures to maintain high customer satisfaction. The role also involves meeting performance targets, adhering to quality standards, and collaborating with team members and supervisors to improve customer experience. Graduates in this position will receive a net salary of 21,000 EGP, with opportunities for development in a structured, professional environment.<br><strong>Qualifications<br></strong> <ul><li>Strong customer service skills, including experience or capability in Customer Service and Customer Experience.</li><li>Ability to provide effective support, demonstrating Customer Support and Customer Satisfaction focus.</li><li>Readiness to work as a Customer Service Representative and contribute to a positive Customer Experience.</li><li>B2+ English level with clear verbal and written communication.</li><li>Strong problem-solving skills, attention to detail, and ability to follow processes accurately.</li><li>Comfort working on-site in New Cairo in a fast-paced, target-driven environment.</li><li>Basic computer literacy and the ability to learn new systems quickly.</li><li>Completed university degree (graduates) and flexibility to work in rotating shifts, if required.</li></ul>

<p><strong>Outbound Transportation Management</strong></p><ul><li><p>Plan, coordinate, and monitor daily outbound transportation activities for local deliveries.</p></li><li><p>Ensure optimal workflow of transportation trucks in line with delivery schedules and operational priorities.</p></li><li><p>Track shipments from dispatch through final delivery and confirm proof of delivery.</p></li></ul><p><strong>Export &amp; Port Operations</strong></p><ul><li><p>Monitor and follow up on export outbound shipments up to port arrival and offloading completion.</p></li><li><p>Coordinate with internal and external stakeholders to ensure timely port operations.</p></li><li><p>Identify, escalate, and support the resolution of delays, discrepancies, or operational issues related to export shipments.</p></li></ul><p><strong>Operational Control, Data &amp; Reporting</strong></p><ul><li><p>Maintain accurate and up-to-date outbound logistics records using Excel-based tracking tools.</p></li><li><p>Prepare daily, weekly, and monthly operational reports covering shipment volumes, delivery performance, and transportation efficiency.</p></li><li><p>Support data analysis to identify trends, gaps, and improvement opportunities within outbound logistics operations.</p></li></ul><p><strong>Cross-Functional Coordination</strong></p><ul><li><p>Act as the main logistics coordination point with Sales and Sales Operations teams regarding shipment planning, priorities, and customer requirements.</p></li><li><p>Provide timely and accurate shipment status updates to internal stakeholders.</p></li><li><p>Ensure alignment between logistics execution and commercial commitments.</p></li></ul><p><strong>Process Compliance &amp; Continuous Improvement</strong></p><ul><li><p>Ensure compliance with company policies, procedures, and documentation requirements related to outbound logistics activities.</p></li><li><p>Support continuous improvement initiatives aimed at enhancing efficiency, visibility, and control of outbound logistics processes.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Logistics, Supply Chain Management, Transportation, or a related discipline.</p></li><li><p>Advanced proficiency in Microsoft Excel for operational tracking, reporting, and analysis.</p></li><li><p>Solid understanding of outbound transportation and export logistics processes.</p></li><li><p>Strong organizational and time management skills.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Effective communication and coordination abilities.</p></li><li><p>Ability to manage multiple priorities in a fast-paced operational environment.</p></li><li><p>Experience in outbound logistics or transportation operations within a manufacturing or industrial environment <strong>Preferred</strong>.</p></li></ul><p></p>

<ul><li><p>Manage the end-to-end <strong>tendering process</strong> for assigned materials, services, equipment, and projects.</p></li><li><p>Review tender requirements, specifications, BOQs, drawings, and technical documents to ensure a clear understanding of the scope.</p></li><li><p>Prepare and issue <strong>RFQs / Tender Invitations</strong> to qualified suppliers and contractors.</p></li><li><p>Source and communicate with suppliers to obtain competitive technical and commercial quotations.</p></li><li><p>Conduct <strong>technical and commercial evaluations</strong> of received offers and prepare comparative statements.</p></li><li><p>Coordinate with Engineering, Maintenance, Production, Finance, and other concerned departments to clarify technical and commercial requirements.</p></li><li><p>Analyze quotations, prices, payment terms, delivery schedules, warranties, and other commercial conditions.</p></li><li><p>Ensure suppliers' offers comply with the required technical specifications and tender requirements.</p></li><li><p>Support negotiations with suppliers to achieve competitive pricing and favorable commercial terms.</p></li><li><p>Prepare tender evaluation reports and submit recommendations for management approval.</p></li><li><p>Maintain accurate records of tenders, quotations, evaluations, negotiations, and supplier communications.</p></li><li><p>Follow up on tender status, approvals, purchase orders, and delivery timelines when required.</p></li><li><p>Monitor market prices and supplier capabilities to support effective sourcing decisions.</p></li><li><p>Ensure all tendering activities comply with company policies, procedures, and internal controls.</p></li><li><p>Develop and maintain a reliable database of qualified suppliers and contractors.</p></li><li><p>Identify potential risks, discrepancies, and cost-saving opportunities throughout the tendering process.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Engineering</strong> or a relevant technical discipline.</p></li><li><p><strong>1–3 years of experience</strong> in Tendering, Procurement, Supply Chain, Sourcing, or a related role.</p></li><li><p>Previous experience in a <strong>manufacturing or industrial environment</strong> is preferred.</p></li><li><p>Strong understanding of tendering, RFQs, quotation analysis, and supplier evaluation.</p></li><li><p>Good knowledge of <strong>technical and commercial comparison</strong> processes.</p></li><li><p>Strong negotiation and supplier management skills.</p></li><li><p>Good understanding of procurement and supply chain processes.</p></li><li><p>Excellent command of <strong>Microsoft Excel</strong> and MS Office.</p></li><li><p>ERP/SAP experience is an advantage.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent communication and coordination skills.</p></li><li><p>Good command of <strong>English</strong>, written and spoken.</p></li><li><p>Ability to work under pressure and manage multiple tenders simultaneously.</p></li></ul><p></p>

<p><strong>Alwan Tex | Egypt</strong></p><p>Alwan Tex, a growing company specialized in <strong>cotton textile and fabric manufacturing</strong>, is looking for an experienced <strong>Production Planning Manager</strong> to lead production planning and ensure that production decisions are aligned with market demand, sales forecasts, inventory levels, and available production capacity.</p><p>Our production process starts from <strong>yarn</strong>, which is converted into <strong>woven fabric</strong>, followed by <strong>dyeing and finishing</strong>, then the finished fabric is stored and supplied to customers.</p><p></p><h3>Key Responsibilities</h3><ul><li><p>Develop and maintain <strong>monthly and annual production plans</strong> based on demand forecasts, historical sales, inventory levels, and production capacity.</p></li><li><p>Analyze historical sales and product movement to identify demand patterns and production requirements.</p></li><li><p>Coordinate with Sales to understand expected demand, customer requirements, and upcoming orders.</p></li><li><p>Determine the required production quantities for different fabric qualities, types, and colors.</p></li><li><p>Balance production requirements with available capacity across <strong>weaving, dyeing, and finishing processes</strong>.</p></li><li><p>Monitor inventory levels and recommend production adjustments to avoid overstocking or stock shortages.</p></li><li><p>Identify fast-moving and slow-moving products and recommend appropriate production quantities.</p></li><li><p>Follow up on production plans and compare <strong>planned vs. actual production</strong>.</p></li><li><p>Identify production bottlenecks and recommend corrective actions.</p></li><li><p>Coordinate with Production, Sales, Warehouse, Procurement, and other relevant departments.</p></li><li><p>Prepare regular planning reports, forecasts, and management dashboards.</p></li><li><p>Support management in making data-driven decisions regarding production and inventory.</p></li><li><p>Continuously improve planning processes, forecasting accuracy, and inventory efficiency.</p></li></ul><h3></h3><p></p><p><strong>Requirements</strong></p><h3>Requirements</h3><ul><li><p>Bachelor's degree in <strong>industrial engineering, Textile Engineering, Supply Chain, Production Planning, or a related field</strong>.</p></li><li><p><strong>8+ years of relevant experience</strong> in production planning, preferably within the <strong>textile, weaving, dyeing, or cotton fabric industry</strong>.</p></li><li><p>Strong understanding of textile production processes, particularly <strong>weaving, dyeing, and finishing</strong>.</p></li><li><p>Strong analytical and forecasting skills.</p></li><li><p>Good understanding of inventory management and production capacity planning.</p></li><li><p>Strong Excel and data analysis skills.</p></li><li><p>Experience working with ERP systems is preferred.</p></li><li><p>Strong communication and coordination skills.</p></li><li><p>Ability to work with multiple departments and manage changing priorities.</p></li></ul><p></p>

<ul><li><p><strong>Production Planning &amp; Work Orders:</strong></p><ul><li><p>Prepare daily and weekly production plans based on machine capacities and delivery priorities.</p></li><li><p>Issue, release, and distribute approved <strong>job orders / work orders</strong> to production floors.</p></li><li><p>Monitor live execution of production plans to ensure strict adherence to delivery deadlines.</p></li></ul></li><li><p><strong>Materials &amp; Inventory Control:</strong></p><ul><li><p>Track and monitor stock levels of duplex board, paper, carton, and print consumables on a regular basis.</p></li><li><p>Calculate exact material requirements per work order to minimize scrap and reduce production waste.</p></li><li><p>Prepare and submit <strong>purchase requisitions</strong> for raw materials prior to reaching reorder points.</p></li></ul></li><li><p><strong>Logistics &amp; Shipping Support:</strong></p><ul><li><p>Perform volume and weight calculations for finished goods packaging.</p></li><li><p>Calculate container capacities (<strong>CBM</strong>) and layout space utilization for sea freight and export shipments.</p></li><li><p>Coordinate with logistics and dispatch teams to streamline final order deliveries.</p></li></ul></li><li><p><strong>Monitoring &amp; Reporting:</strong></p><ul><li><p>Track daily output rates and material wastage against standard target KPIs.</p></li><li><p>Generate periodic reports detailing plan accomplishment, delays, and operational bottlenecks.</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Educational Background:</strong></p><ul><li><p>Bachelor's degree in a relevant field (preferably in <strong>Engineering</strong> — Industrial, Mechanical, or Printing Engineering).</p></li></ul></li><li><p><strong>Work Experience:</strong></p><ul><li><p>1 to 3 years of experience in production planning.</p></li><li><p>Solid background in the manufacturing sector (strongly preferred in <strong>offset printing</strong>, duplex box packaging, and corrugated carton manufacturing).</p></li></ul></li><li><p><strong>Technical Knowledge:</strong></p><ul><li><p>Thorough knowledge of raw materials used in duplex and carton box production, as well as printing consumables.</p></li><li><p>In-depth understanding of offset printing operational stages and workflow processes.</p></li><li><p>Working knowledge of sea freight logistics, container loading optimization, and <strong>CBM (Cubic Meter)</strong> calculations.</p></li></ul></li><li><p><strong>Skills &amp; Competencies:</strong></p><ul><li><p><strong>Very Good</strong> proficiency in Microsoft Office applications, with advanced command of <strong>Excel</strong> (data analysis, scheduling templates, formulas).</p></li><li><p><strong>Intermediate to Good</strong> command of English (reading, writing, and speaking).</p></li><li><p>Strong organizational, time-management, and cross-departmental communication skills.</p></li></ul></li></ul><p></p>

<p>Responsible for maintaining and auditing site physical security controls, including access control, CCTV, alarms, key management, Server room security, security training, and compliance audits. Investigates security failures, manages remediation and testing, and ensures adherence to physical security policies and standards. Key Responsibilities: Access &amp; System Management: Audit and maintain physical access controls, CCTV retention/quality, alarm systems, PIN lifecycles, and key/material tracking. Compliance &amp; Auditing: Conduct regular pre-audits against internal and client security standards (including server room and MDF access), prepare audit files, and support internal/external audit processes. Security Training &amp; Oversight: Support the Security Manager in ensuring personnel, site keyholders, and guarding staff complete required security and safety training on schedule. Incident &amp; Risk Remediation: Investigate physical security failures, oversee system testing, validate SLA response times, and implement corrective actions. Reporting &amp; Administration: Generate daily and monthly security/safety reports, participate in annual policy reviews, and handle confidential information with strict discretion.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge and skills (Essential). Must be an intelligent, articulate and persuasive field leader who can serve as an effective Lead. Should understand in general compliance, auditing, and risk management. Must have general working knowledge audits and compliance. Must have a general understanding of information technology and information security as well. Educational / Professional Qualifications (essentials/desired) Bachelor s degree, preferably in compliance or security field 2-3 years experience security &amp; safety industries (preferably IT &amp; ITES) General understanding of information technology and information security as well Fluent in English and Excellent in communication skills is a must; Experience of working in a diverse and fast pace multinational environment will be treated as an advantage Advanced and independent user of MS Office applications-mainly Excel Previous security and administrative experience is ideal. Excellent organizational skills</p>

<ul><li><p><strong>Strategic Leadership:</strong> Develop and implement operational strategies for the galvanizing department, aligning with overall business objectives and driving sustained growth.</p></li><li><p><strong>Operational Excellence:</strong> Oversee all galvanizing processes, ensuring optimal performance, efficiency, and adherence to quality control standards.</p></li><li><p><strong>Team Empowerment:</strong> Lead, mentor, and develop a high-performing team, fostering a culture of accountability, safety, and continuous learning.</p></li><li><p><strong>Process Innovation:</strong> Identify and implement process optimization initiatives, leveraging expertise in engineering principles to enhance productivity and reduce costs.</p></li><li><p><strong>Resource Management:</strong> Manage departmental budgets, resources, and schedules effectively, ensuring projects are delivered on time and within scope.</p></li><li><p><strong>Safety &amp; Compliance:</strong> Champion a robust health and safety culture, ensuring all operations comply with industry regulations and best practices.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Job RequirementsExperience that Ignites Success: Possess 5-8years of progressive experience in an operational or engineering leadership role within a heavy industrial or manufacturing environment, with a significant portion dedicated to galvanizing processes.</p></li><li><p>Senior Management Acumen: Demonstrated ability to operate at a Senior Management level, making critical decisions and leading large-scale initiatives.</p></li><li><p>Engineering Mastery: A robust background in Engineering, ideally with expertise in Mechanical Engineering or Electrical Engineering, providing a strong foundation for technical oversight.</p></li><li><p>Leadership Prowess: Exceptional Management and Team Leadership skills, with a proven track record of inspiring, motivating, and developing high-performing teams.</p></li><li><p>Process &amp; Quality Champion: In-depth knowledge of Galvanizing Processes, Process Optimization, and stringent Quality Control methodologies.</p></li><li><p>Safety First Mindset: Unwavering commitment to Health and Safety best practices and regulatory compliance.</p></li><li><p>Strategic Vision: Proficient in Strategic Planning, Project Management, and Budget Management to drive departmental goals and achieve business objectives.</p></li><li><p>Problem Solving &amp; Communication: Superior analytical and problem-solving abilities, coupled with excellent communication and interpersonal skills to collaborate effectively across all levels.</p></li></ul><p></p>

<ul><li><p>• Formulate and coordinate a manufacturing requirements plan based on customers’ firm and tentative <br>need by evaluating all relevant factors.</p></li><li><p>• Provide information, reports, and recommendations to management.</p></li><li><p>• Analyze firm customer requirements and produce a workable plan for the product.</p></li><li><p>• Ensure that all relevant documents are retained.</p></li><li><p>• Complete all reports accurately and efficiently.</p></li><li><p>• Maintain regular communication with the Sales team to ensure awareness of any potential changes and <br>maximize reaction time.</p></li><li><p>• Verify that any change is necessary, especially within manufacturing lead time or planning time fences.</p></li><li><p>• Attend relevant meetings on a regular basis.</p></li><li><p>• Continuously provide accurate and understandable information to superiors and peers.</p></li><li><p>• Follow up with relevant teams on customer schedule analysis, reconciliation, and production schedule <br>with the Logistics Department.</p></li><li><p>• Ensure detailed comparisons of previous schedule quantities regularly.</p></li><li><p>• Prepare periodic statistical reports.</p></li><li><p>• Monitor and maintain key performance measures.</p></li><li><p>• Issue performance measures to relevant departments.</p></li><li><p>• Seek continuous improvement in planning activities.</p></li><li><p>• Continuously develop and implement plans to ensure smooth operations.</p></li><li><p>• Set objectives, prioritize tasks, and allocate resources to meet targets.</p></li><li><p>• Assist and support the Logistics Department in problem‑solving.</p></li><li><p>• Adhere to the company’s internal policies, quality standards, and safety requirements.</p></li><li><p>• Provide support and resources for local WCM activities while implementing global and local projects, <br>acting as project/pillar sponsor, leader, or member.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>B.Sc. in an engineering field (e.g., Industrial, Mechanical, Electrical, or related)</p></li><li><p>5–7 years of relevant professional experience.</p></li><li><p>Fluent in written and spoken English; French is an advantage.</p></li><li><p>Proficiency in Excel automation, including advanced formulas, pivot tables, macros, and VBA scripting.</p></li><li><p>Excellent computer literacy with strong proficiency in the MS Office suite (Word, Excel, Outlook and PowerPoint).</p></li><li><p>Strong analytical and project management skills.</p></li><li><p>Excellent communication and presentation skills.</p></li><li><p>Strong teamwork and networking abilities.<br></p></li></ul><p></p>

<p>We are seeking a high-performing, entrepreneurial Sales Leader to spearhead our growth in the Egyptian market. This is a unique opportunity for a strategic professional to join us as the first member of the sales organization, with the mandate to personally drive revenue and subsequently recruit, train, and lead a high-performing sales team.</p><p>The ideal candidate is a "Player-Coach"—someone who is an expert at closing high-value B2B deals but also possesses the leadership experience to build a department from the ground up.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Revenue Generation:</strong> Personally identify, hunt, and close new business opportunities with construction companies, developers, contractors, and consultants.</p></li><li><p><strong>Market Expansion:</strong> Develop and execute a strategic sales plan to increase our market share in Cairo and across Egypt.</p></li><li><p><strong>Team Building:</strong> Recruit, onboard, and mentor a team of sales professionals as the business scales.</p></li><li><p><strong>Pipeline Management:</strong> Build and maintain a robust CRM pipeline, ensuring accurate forecasting and consistent lead generation.</p></li><li><p><strong>Relationship Management:</strong> Establish and maintain long-term strategic partnerships with key industry stakeholders.</p></li><li><p><strong>Leadership:</strong> Set KPIs for the future sales team and implement a culture of accountability and high performance.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> 5–10 years of proven success in B2B Sales, specifically within the <strong>Construction System and equipment, Engineering, or Industrial Equipment</strong> sectors.</p></li><li><p><strong>Leadership:</strong> Demonstrated experience in managing or building sales teams.</p></li><li><p><strong>Network:</strong> An existing network of contacts among developers, consultants, and contractors in Egypt.</p></li><li><p><strong>Language:</strong> Fluency in English and Arabic (Written and Spoken).</p></li><li><p><strong>Education:</strong> Bachelor’s degree in Engineering, Business, or a related field.</p></li></ul><p><strong>The Ideal Candidate Is:</strong></p><ul><li><p><strong>A Hunter:</strong> You are driven by targets and have a proven track record of closing complex, high-ticket deals.</p></li><li><p><strong>A Builder:</strong> You enjoy the challenge of creating a department from scratch and developing talent in others.</p></li><li><p><strong>Strategically Minded:</strong> You can think beyond the next deal and plan for long-term market dominance.</p></li></ul><p></p>

<ol><li><p><strong>Develop and implement administrative plans, policies, and procedures.</strong></p></li><li><p><strong>Supervise and monitor daily administrative operations and services.</strong></p></li><li><p><strong>Manage security, cleaning, hospitality, transportation, and general services.</strong></p></li><li><p><strong>Supervise company facilities, offices, and premises and ensure their proper condition.</strong></p></li><li><p><strong>Follow up on preventive and corrective maintenance activities.</strong></p></li><li><p><strong>Manage and monitor contracts with security, cleaning, maintenance, and other service providers.</strong></p></li><li><p><strong>Coordinate administrative purchasing and office requirements with the Procurement Department.</strong></p></li><li><p><strong>Monitor the inventory of office supplies and administrative materials.</strong></p></li><li><p><strong>Supervise company transportation and vehicle-related administrative activities, when applicable.</strong></p></li><li><p><strong>Follow up on licenses, permits, and administrative dealings with governmental authorities.</strong></p></li><li><p><strong>Ensure compliance with company administrative policies, procedures, and regulations.</strong></p></li><li><p><strong>Coordinate attendance and employee-related administrative services with the HR Department.</strong></p></li><li><p><strong>Supervise, guide, and evaluate administrative staff.</strong></p></li><li><p><strong>Identify administrative manpower, service, and operational requirements and submit recommendations to management.</strong></p></li><li><p><strong>Monitor administrative expenses and implement cost-control measures.</strong></p></li><li><p><strong>Prepare periodic administrative reports for senior management.</strong></p></li><li><p><strong>Handle administrative problems and complaints and ensure timely resolution.</strong></p></li><li><p><strong>Coordinate with HR, Finance, Procurement, Maintenance, Security, and other departments.</strong></p></li><li><p><strong>Support emergency preparedness, safety, and business continuity plans.</strong></p></li><li><p><strong>Perform any other duties assigned by senior management within the scope of the position.</strong></p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Qualifications &amp; Experience</strong></p><p><strong>- Bachelor's degree in a relevant field.</strong></p><p><strong>- 7–10 years of experience in administration and administrative services, preferably with previous supervisory or managerial experience.</strong></p><p><strong>- Good command of Microsoft Office.</strong></p><p><strong>- Previous experience in industrial or multi-department companies is preferred.</strong></p><p><strong>- Good knowledge of relevant administrative regulations and procedures.</strong></p><p><strong>Skills &amp; Competencies</strong></p><p><strong>- Leadership and supervisory skills.</strong></p><p><strong>- Strong organizational and time-management skills.</strong></p><p><strong>- Problem-solving and decision-making abilities.</strong></p><p><strong>- Excellent communication and negotiation skills.</strong></p><p><strong>- Vendor and service-provider management skills.</strong></p><p><strong>- Ability to work under pressure.</strong></p><p><strong>- Reporting and follow-up skills.</strong></p><p><strong>- High level of confidentiality, accuracy, and commitment.</strong></p></li></ul><p></p>

<ul><li><p><strong>Sell CRAC, RAC, UPS, and all Data Center components, and generate sales opportunities within the assigned sector to achieve customer satisfaction and sales targets.</strong></p></li><li><p><strong>Plan and organize weekly sales activities in coordination with the Sales Manager to effectively cover the assigned customer list and follow up on pending deals.</strong></p></li><li><p><strong>Identify and prospect new customers who may have interest in the company’s products and solutions.</strong></p></li><li><p><strong>Visit customers to present VERTIV products and respond to technical and commercial inquiries.</strong></p></li><li><p><strong>Participate in preparing quotations, reviewing tender documents, and proposing payment terms for management approval.</strong></p></li><li><p><strong>Attend tender meetings and clarify all related technical and commercial questions.</strong></p></li><li><p><strong>Coordinate and liaise with consulting engineers whenever required to support project opportunities.</strong></p></li><li><p><strong>Conduct customer background investigations and market assessments when requested.</strong></p></li><li><p><strong>Present technical catalogs, publications, and drawings to customers and demonstrate the advantages of VERTIV products and solutions.</strong></p></li><li><p><strong>Support and participate in the delivery and handover process of UPS, CRAC units, and Data Center solutions to customers when needed.</strong></p></li><li><p><strong>Monitor competitors’ products, pricing, and commercial terms, and report findings in writing to management.</strong></p></li><li><p><strong>Collaborate with the After-Sales team to exchange information and coordinate customer support activities.</strong></p></li><li><p><strong>Prepare daily activity reports and escalate any challenges or issues to the Sales Manager for timely resolution.</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>UPS / CRAC units / Data Centre and electrical equipment experience.</strong></p></li><li><p><strong>Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.</strong></p></li><li><p><strong>3-5 years of experience in technical sales, preferably with UPS / CRAC units / Data Center.</strong></p></li><li><p><strong>Proven track record of achieving sales targets within the engineering or industrial equipment sector.</strong></p></li><li><p><strong>Excellent communication, negotiation, and presentation skills.</strong></p></li><li><p><strong>Willingness to travel to client sites and project locations as needed.</strong></p></li><li><p><strong>Proficiency in MS Office.</strong></p></li><li><p><strong>Strong problem-solving skills and a customer-oriented mindset.</strong></p></li><li><p><strong>Ability to work independently and as part of a multidisciplinary team.</strong></p></li><li><p><strong>Owning a car is a must.</strong></p></li></ul><p></p>

<p>Serve as the primary administrator and subject-matter expert for SAP SuccessFactors.</p><p>Administer Employee Central and Performance &amp; Goals modules.</p><p>Configure workflows, business rules, role-based permissions, and system settings.</p><p>Maintain employee records, organizational structures, and HR master data.</p><p>Ensure system configuration aligns with HR processes and business requirements.</p><p>Manage daily HRIS operations, system maintenance, upgrades, testing, and release activities.</p><p>Troubleshoot system issues and coordinate with IT teams, SAP consultants, and vendors.</p><p>Maintain system documentation, operating procedures, and user guides.</p><p>Conduct regular system and data audits to ensure accuracy, integrity, security, and compliance.</p><p>Develop and automate HR reports, dashboards, and workforce analytics.</p><p>Generate insights related to headcount, turnover, recruitment, performance, and workforce planning.</p><p>Support performance-review cycles, goal management, calibration processes, templates, and workflows.</p><p>Identify opportunities to automate and improve HR processes.</p><p>Support HR digital-transformation initiatives and the implementation of new system modules.</p><p>Deliver training sessions and promote effective system adoption among managers and employees.</p><p>Manage user access and ensure compliance with internal controls and data-protection requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field.</li><li>3 7 years of HRIS experience.</li><li>At least 3 years of hands-on SAP SuccessFactors administration experience.</li><li>Practical experience with SAP SuccessFactors Employee Central and Performance &amp; Goals modules.</li><li>Strong knowledge of role-based permissions, workflow configuration, and system administration.</li><li>Experience in HR reporting, analytics, data management, and data governance.</li><li>Advanced Microsoft Excel skills.</li><li>Experience in system testing, change management, data validation, and auditing.</li><li>Ability to troubleshoot system issues and coordinate effectively with HR, Payroll, IT, and external vendors.</li><li>SAP SuccessFactors certification is preferred.</li><li>HRIS, analytics, or project-management certifications are advantageous.</li><li>Experience in agriculture, manufacturing, FMCG, or industrial environments is preferred.</li><li>Strong analytical, communication, problem-solving, and stakeholder-management skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an IT services provider delivering enterprise technology solutions, application development, infrastructure support, and digital transformation services for clients around the world.<br> Working across complex enterprise environments, the company helps organizations maintain reliable technology foundations while supporting modernization and long-term operational performance.<br> This role is a strong fit for a specialist who enjoys supporting critical IBM middleware and infrastructure environments and contributing to the stability of large-scale enterprise systems.<br> As an IBM Middleware &amp; Infrastructure Specialist, you will play an important part in keeping core platforms running smoothly, partnering with technical teams to resolve issues, support business-critical services, and help maintain dependable infrastructure operations.<br> Responsibilities Administer and support AIX and Linux environments.<br> Support IBM WebSphere Application Server.<br> Support IBM HTTP Server and IBM WebSphere Edge Server.<br> Support IBM Integration Bus (IIB), IBM App Connect Enterprise (ACE), and IBM MQ.<br> Support IBM infrastructure and middleware environments.<br> Private Health Insurance Training &amp; Development Required Qualifications 7+ years of hands-on experience in IBM middleware and infrastructure support within enterprise environments.<br> Administration experience with both AIX and Linux.<br> Hands-on experience with IBM WebSphere Application Server, IBM HTTP Server, and IBM WebSphere Edge Server.<br> Experience with IBM Integration Bus (IIB) or IBM App Connect Enterprise (ACE), along with IBM MQ.<br> Background supporting enterprise infrastructure and middleware environments and working with enterprise clients, infrastructure operations teams, application support teams, and vendor teams in incident resolution, technical troubleshooting, service coordination, and production support.<br> Eligibility to work in Egypt.<br> Preferred Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.<br> Exposure to IBM SVC, FCIP, FlashSystem, FileNet, TDS, or Spectrum Protect.<br> Experience in banking or other regulated industries.<br> Experience in managed services.<br> Experience in 24x7 production support or other critical enterprise environments.<br> Relevant IBM middleware or infrastructure certifications.<br></span> </div>

<p><strong>ROLE AND RESPONSIBILITIES</strong></p><p><strong>&nbsp;</strong></p><ol><li><p><strong>Quality Monitoring &amp; Inspection</strong>:</p><ul><li><p>Perform inspections and tests on raw materials, incoming in-process goods, and finished products according to established procedures.</p></li><li><p>Monitor production processes to ensure they adhere to quality standards and specifications.</p></li><li><p>Use appropriate measuring and testing equipment to verify product dimensions and functionality.</p></li><li><p>Support the evaluation of the precision and accuracy of production and analytical equipment.</p></li></ul></li><li><p><strong>Documentation &amp; Data Management</strong>:</p><ul><li><p>Document inspection and test results instantly, accurately, and clearly in quality logs and reports.</p></li><li><p>Retain materials, products, and data related to product quality, process reliability, and non-conformance.</p></li><li><p>Assist in the design and development of forms and instructions for quality evaluations and reporting.</p></li></ul></li><li><p><strong>Non-Conformance &amp; Problem-Solving</strong>:</p><ul><li><p>Identify non-conforming products and assist in initiating containment actions.</p></li><li><p>Participate in root cause analysis investigations for quality failures and deviations.</p></li><li><p>Contribute ideas for corrective and preventive actions.</p></li></ul></li></ol><p></p><ol start="4"><li><p><strong>System Support &amp; Continuous Improvement</strong>:</p><ul><li><p>Assist in the development and initiation of new quality standards and protocols.</p></li><li><p>Learn and apply lean six sigma principles to help drive continuous improvement projects.</p></li><li><p>Adhere to all company safety policies and procedural protocols.</p></li></ul></li></ol><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>QUALIFICATIONS AND EDUCATION REQUIREMENTS</strong></p><p><strong>&nbsp;</strong></p><ul><li><p><strong>Education</strong>: Bachelor's degree in Mechanical Engineering, Production Engineering, Industrial Engineering, or a related field.</p></li><li><p><strong>Experience</strong>: 0-2 years of relevant experience in quality control in the manufacturing sector.</p></li><li><p><strong>Analytical Skills</strong>: Strong ability to analyze data, identify trends, and solve complex problems effectively.</p></li><li><p><strong>Teamwork</strong>: Ability to work collaboratively in a team environment and manage relationships with key stakeholders.</p></li><li><p><strong>Communication Skills</strong>: Excellent verbal and written communication skills, with a proficiency in English.</p></li><li><p>9 hours based shifts.</p></li><li><p><strong>Location</strong>: Preference for candidates residing in Giza.</p></li></ul><p></p><p></p><p><strong>Preferred skills</strong></p><ul><li><p>Strong organizational skills with the ability to prioritize tasks and manage time effectively.</p></li><li><p>Lean Six Sigma experience.</p></li><li><p>Proficiency in Microsoft Office Suite and ERP systems.</p></li><li><p>Apply attention to detail and meticulous approach to work.</p></li></ul></li></ul><p></p>

<p>Coffee Atelier is a premium specialty coffee equipment and FMCG distribution company, founded in 2018. We partner with leading global brands to bring premium coffee equipment, technology, and services to the specialty coffee industry across Egypt.</p><p>As we continue to grow, we're looking for a Maintenance &amp; Operations Manager to lead our maintenance operations and service fleet, ensuring our customers receive world-class technical support and reliability.</p><p><strong>Requirements</strong></p><p><strong>What You'll Do</strong></p><ul><li><p>Develop, implement, and monitor preventive and corrective maintenance plans for all customers</p></li><li><p>Analyze maintenance costs and identify opportunities for cost reduction and optimization</p></li><li><p>Monitor expenses and investigate unusual service activities</p></li><li><p>Maintain accurate records for machines and maintenance history</p></li><li><p>Lead, supervise, and develop the maintenance teams</p></li><li><p>Allocate tasks and ensure effective team productivity and performance</p></li><li><p>Coordinate with Procurement, Warehouse, Sales, Operations, Finance, HR, and other departments regarding requirements</p></li><li><p>Manage relationships and coordinate with customers</p></li><li><p>Respond effectively to machine breakdowns and operational emergencies</p></li><li><p>Prepare regular performance, maintenance, and cost reports</p></li><li><p>Develop and maintain fleet service procedures and maintenance standards</p></li><li><p>Ensure proper documentation and control of all service expenses and activities</p></li><li><p>Manage and oversee the daily operations of the company's fleet</p></li></ul><p><br><br><strong>What We're Looking For </strong></p><ul><li><p>Bachelor's degree in Mechanical Engineering, Industrial Engineering, Electrical Engineering, or a related field</p></li><li><p>5–8 years of experience in maintenance management, fleet management, or technical operations, with proven experience managing teams</p></li><li><p>Strong analytical skills, with the ability to track costs, KPIs, and service performance</p></li><li><p>Solid understanding of preventive/corrective maintenance systems and fleet service standards</p></li><li><p>Excellent leadership, organizational, and cross-department coordination skills</p></li><li><p>Strong customer-facing and communication skills</p></li><li><p>Proficiency in maintenance/fleet management software and reporting tools is a plus</p></li><li><p>Ability to respond quickly and effectively under pressure during breakdowns or emergencies</p></li><li><p>CRM / ERP system knowledge.</p></li></ul><p></p>

<p><strong>Job Overview:</strong><br>We are seeking a dynamic Technical Sales professional to drive growth by bridging the gap between our cutting‑edge technology solutions and customer needs. The successful candidate will combine deep technical understanding with strong sales acumen to identify opportunities, deliver compelling presentations, and close deals across multiple industry sectors.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>: - Identify, qualify, and develop new business opportunities within target markets.</p></li><li><p>- Conduct product demos and technical presentations tailored to customer requirements.</p></li><li><p>- Collaborate with engineering and product teams to craft customized solutions and proposals.</p></li><li><p>- Negotiate contracts, pricing, and terms to achieve revenue targets while ensuring customer satisfaction.</p></li><li><p>- Maintain detailed records of sales activities, pipeline status, and forecasting in the CRM system.</p></li><li><p>- Provide post‑sale support and act as a coordinator for implementation, ensuring successful deployment and adoption.</p></li><li><p>- Stay current with industry trends, competitor offerings, and emerging technologies to position our solutions effectively.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>- Bachelor’s degree in Business, or a related field.</p></li><li><p>- 1 to 3 years of experience in technical sales or solution selling within the technology sector.</p></li><li><p>- Proven track record of meeting or exceeding sales quotas and driving revenue growth.</p></li><li><p>- Excellent communication and presentation skills, with the ability to convey complex technical concepts to non‑technical audiences.</p></li><li><p>- Strong analytical and problem‑solving abilities, with a customer‑focused mindset.</p></li></ul><ul><li><p>- Willingness to travel up to 40% of the time for client meetings, trade shows, and training sessions.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>: - In‑depth knowledge of software, hardware, or cloud‑based solutions relevant to the company’s product portfolio.</p></li><li><p>- Ability to read and interpret technical specifications, architecture diagrams, and integration requirements.</p></li><li><p>- Familiarity with API concepts, data integration, and system interoperability.</p></li><li><p>- Understanding of networking, security, and infrastructure fundamentals.</p></li><li><p>- Proficiency in creating technical proposals, RFP responses, and solution briefs.</p></li></ul><p><strong>Nice to Have</strong></p><ul><li><p>: - Experience selling into regulated industries (e.g., Human Resources, Finance, Operations).</p></li><li><p>- Fluency in a second language to support international accounts.</p></li></ul><p></p>

<p>Connect to your career at Deloitte Deloitte, established globally in 1845, is the world s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Presented in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Connect to your skills and professional experience Essentials Bachelor s degree in computer science, Cyber Security, Management Information Systems, or a related technical discipline. 7+ relevant years of experience. Desirables Knowledge in Infrastructure and Network technology. Experience in CMDB and configuration management. Experience in managing third-party vendors and suppliers.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Responsibilities: Develop and execute annual brand strategies and marketing plans aligned with business objectives, brand positioning, and commercial priorities.<br> Conduct market research, consumer analysis, and competitive benchmarking to identify trends, insights, and growth opportunities.<br> Translate consumer and market insights into impactful campaigns, product initiatives, and marketing programs that drive brand growth and market share.<br> Lead integrated marketing campaigns, brand activations, events, and experiential initiatives to strengthen brand awareness, engagement, and consideration.<br> Develop and manage strategic partnerships, sponsorships, and brand collaborations that enhance brand relevance and create value for consumers.<br> Drive brand visibility, customer acquisition, and engagement through innovative partnership and co-marketing opportunities.<br> Track and evaluate the effectiveness of campaigns, partnerships, and sponsorships, ensuring measurable return on investment and achievement of brand objectives.<br> Design and implement consumer feedback and brand health measurement programs to evaluate perception, satisfaction, and loyalty.<br> Identify customer pain points and opportunities to enhance the overall brand experience across all touchpoints.<br> Monitor key brand performance indicators, market trends, and consumer behavior to optimize marketing strategies and improve brand equity.<br> Drive digital marketing innovation by leveraging emerging technologies, platforms, and data-driven insights to strengthen brand performance and customer engagement.<br> Manage brand governance, ensuring consistency of messaging, visual identity, and customer experience across all communication channels.<br> Bachelor’s degree in marketing, Business Administration, Communications, or a related discipline.<br> Expertise in Strategic Marketing &amp; Brand Management for Malls is a Plus 4-6 years of experience in Marketing.<br> Proficiency in Digital Marketing and Marketing Technology.<br> Strong skills in Customer Experience Management and Market Research.<br> Ability to develop and manage Partnership &amp; Sponsorship relationships.<br> Proven experience in developing and executing integrated marketing activities within real estate, retail, hospitality, mixed-use developments, or customer-centric industries.<br> Flexible to work for both locations Obour &amp; October.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong></p><br><p>To perform standard engineering assignments in order to solve problems and conduct operational studies and research that optimizes the production/maintenance process and manages the cost of the operations.</p><br><p><strong>Job Specific Accountabilities:</strong></p><br><ul><li>Implements all relevant Engineering Operations and Maintenance policies, processes and standard operating procedures to ensure that work is carried out in a controlled and consistent manner.</li><li>Leads and directs the officers/technicians or operations teams within the shift to comply with the directions of the Engineering team.</li><li>Inspects system performance and functionality after the accomplishment of any recommended modification, maintenance task or significant event/special assignment in order to detect any anomalies.</li><li>Monitors all maintenance faults, malfunctions, defects, deferred defects and other occurrences to prevent any instances that could affect the continuing operations.</li><li>Analyses components’ durability and failure trends to prepare preventive maintenance plans.</li><li>Provides technical guidance and coaching/support for technical or operation teams to ensure individuals are equipped with the necessary skills.</li><li>Reads and interprets equipment manuals and work orders to perform required maintenance and service procedures.</li><li>Monitors the operating conditions in order to identify and respond appropriately to problems, allocate or escalate them as necessary while monitoring and recording their rectification.</li><li>Evaluates process and requirements to prepare operation plans that leverage Hikma’s Engineering Operations and maintenance activities. Continuous Improvement</li><li>Contributes to the identification of opportunities for continuous improvement of processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.</li></ul><p><strong>Qualifications:</strong></p><br><ul><li><span>Bachelor of Engineering.</span></li><li><span>Experience from 5-6 years, preferred in FMCG, Pharmaceutical &amp; Cosmetics industries.</span></li><li><span>Analytical skills for evaluating information carefully and solving complex problems.</span></li><li><span>Strong Leadership, Planning and Organization capabilities</span></li><li><span>Detail-oriented with the ability to catch minor errors which can result in major problems.</span></li><li><span>Very good command of English (spoken &amp; written).</span></li></ul> </div>

<p>Manage and oversee the full HR operations function, including personnel, payroll inputs, attendance, leaves, employee files, contracts, onboarding, offboarding, and HR documentation. Handle Saudi back-office HR operations and coordinate employee-related processes in line with Saudi labor requirements and company policies. Ensure proper implementation of HR policies, procedures, and internal regulations across the organization. Manage employee relations matters, support disciplinary actions, investigations, and grievance handling when required. Maintain accurate and updated employee records, HR reports, organizational charts, and manpower data. Coordinate with finance and management regarding payroll, benefits, deductions, and employee-related payments. Support recruitment operations when needed, including hiring documentation, offers, onboarding, and joining formalities. Monitor attendance, vacations, penalties, overtime, and related HR operational matters. Ensure compliance with labor law requirements, social insurance, medical insurance, and other employee-related obligations. Work closely with department heads and project teams to support workforce planning and HR operational needs. Prepare regular HR reports and analysis for management regarding headcount, turnover, attendance, payroll, and employee status. Support HR system implementation, data accuracy, process improvement, and automation of HR operations. Coordinate with external parties, government entities, and service providers when required. Ensure confidentiality, accuracy, and professionalism in handling all employee and HR-related information.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 10+ years of relevant HR experience, with strong experience in HR operations.</li><li>Previous experience in a back-office HR role supporting a Saudi company is required.</li><li>Experience in real estate and construction industries is highly preferred.</li><li>Strong knowledge of HR operations, personnel, payroll, employee relations, HR documentation, and compliance.</li><li>Familiarity with Saudi labor law and Saudi HR/government platforms is a plus.</li><li>Strong understanding of employee lifecycle management, including onboarding, contracts, attendance, payroll, leaves, and offboarding.</li><li>Excellent reporting, documentation, follow-up, and coordination skills.</li></ul>