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Senior Python Backend Engineer – A2A & AWS Agent Core Location: Remote / Global Engagement: Staff Augmentation through Intellias Department: Core Architecture / Digital Engineering Platform Degree: Bachelor’s Degree Experience: 5+ years<br>About the Role We are looking for a Senior Python Backend Engineer to build and integrate agent-to-agent (A2A) communication capabilities on AWS Agent Core platforms. The role focuses on Python backend development, A2A protocol implementation, agent discovery and registration, event-driven communication, and scalable multi-agent interactions. The ideal candidate has strong backend engineering experience, expertise in asynchronous systems, and hands-on knowledge of modern API and agent integration patterns. You will join the Core Architecture Team and help build the foundations for a scalable enterprise multi-agent ecosystem, enabling AI agents and services to discover, communicate with, and securely invoke one another.<br>Project Overview Our customer is a multinational corporation with more than a century of history, operating in 180+ countries and serving more than 1 billion consumers worldwide. The organization is undertaking a major transformation focused on introducing a new generation of Reduced-Risk Products (RRPs) and developing an innovative digital ecosystem around IoT, e Commerce, and digital marketing. Its IT platform hosts 700+ applications, creating a complex environment in which scalable, secure, and standardized engineering capabilities are essential.<br>Intellias supports the engineering of a comprehensive software ecosystem for a game-changing IoT product at the intersection of innovative consumer experiences and cutting-edge technology. As a Senior Python Backend Engineer, you will become part of the Core Architecture Team, contributing to the architecture and implementation of best practices across the Digital Engineering Enterprise Platform. The platform provides engineering teams with reusable services, technologies, and practices that accelerate software development and operations while addressing common SDLC challenges and ensuring compliance and security.<br>Key Responsibilities Backend & Agent Core Development Design, develop, and maintain scalable backend services using Python and the AWS Agent Core SDK. Build and maintain A2A integrations using AWS Agent Core Runtime and Gateway. Implement agent registration, target configuration, and discovery workflows. Develop reliable backend services for distributed multi-agent environments. Design APIs and routing mechanisms that enable seamless communication between agents and enterprise services. A2A Protocol Implementation Implement A2A communication patterns between caller and target agents. Work with the A2A protocol wire format, including:JSON-RPC 2.0SSE task lifecycle events Push notifications Implement agent invocation workflows and communication templates. Develop and maintain Agent Card definitions. Implement and maintain the /.well-known/agent.json endpoint for agent discovery. Ensure Agent Card schemas accurately describe agent capabilities, endpoints, and interaction requirements. Asynchronous & Event-Driven Communication Design asynchronous communication flows using Server-Sent Events (SSE), webhooks, and push notifications. Implement task lifecycle handling and status tracking. Build event-driven mechanisms for monitoring agent execution and communication. Support reliable communication across distributed agents and services. Handle asynchronous failures, retries, timeouts, and other distributed-system concerns. API & Integration Engineering Design and implement REST APIs, including building and maintaining production endpoints. Develop API routing and integration patterns for agent-to-agent communication. Implement secure and reliable service-to-service interactions. Integrate agents with enterprise platforms and supporting services. Ensure API contracts and integration patterns are consistent, maintainable, and scalable. Scalability, Security & Reliability Design secure communication mechanisms between distributed agents and services. Optimize backend services for performance, reliability, and scalability. Implement appropriate error handling, monitoring, and operational controls. Troubleshoot production and integration issues. Conduct testing and validation of agent communication workflows. Contribute to architecture decisions and engineering best practices. Collaboration & Documentation Collaborate with AI, platform, architecture, and security teams to support the enterprise multi-agent ecosystem. Work with technical stakeholders to define integration requirements and connectivity patterns. Participate in code reviews, technical design discussions, and architecture reviews. Produce technical documentation covering APIs, integration standards, Agent Cards, and agent connectivity patterns. Contribute to continuous improvement of the enterprise agent platform.<br>Required Qualifications & Experience Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.5+ years of professional experience in Python or Go backend engineering. Strong hands-on experience with Python, particularly asynchronous programming. Experience with REST API implementation, including building production endpoints rather than only consuming APIs. Experience with API integration and routing. Strong understanding of agent-to-agent or microservice communication patterns. Experience with asynchronous and event-driven communication patterns such as:SSEWebhooks Event-driven APIsExperience designing and implementing scalable backend services. Understanding of distributed systems and service-to-service communication. Strong understanding of API contracts, JSON-based communication, and integration patterns. Ability to troubleshoot complex distributed backend and integration issues. Strong English communication and collaboration skills. AWS & A2A Technical Requirements<br>Hands-on experience with the following is strongly preferred:AWS Agent Core Runtime AWS Agent Core Gateway Agent registration and target configuration Agent discovery Agent Card JSON schema/.well-known/agent.json endpoint implementation A2A protocol JSON-RPC 2.0SSE-based task lifecycle events Push notifications Caller and target agent invocation patterns Python Agent Core SDKREST-based agent integrations<br>Nice-to-Have Qualifications Experience validating AWS Agent Core Gateway template integrations. Experience with AWS Bedrock multi-agent invocation patterns. Hands-on experience implementing SSE event streaming, including task lifecycle events and push notifications. Experience with Open Telemetry trace propagation across A2A agent hops. Familiarity with AWS Distro for Open Telemetry (ADOT). Experience with AI agent platforms and multi-agent architectures. Experience with cloud-native and serverless architectures on AWS. Experience with API gateways, service discovery, and distributed routing. Experience working in large enterprise technology environments.<br>Key Technical Skills Python | AWS Agent Core | Agent Core Runtime | Agent Core Gateway | A2A Protocol | Agent-to-Agent Communication | REST APIs | JSON-RPC 2.0 | SSE | Webhooks | Agent Cards | Agent Discovery | Async Python | Event-Driven Architecture | API Integration | Backend Engineering | Distributed Systems | AWS Bedrock | Open Telemetry<br>Why This Position? Work at the forefront of AI engineering: Build infrastructure enabling AI agents to communicate and collaborate autonomously. Build enterprise-scale multi-agent capabilities: Contribute to a platform designed to support secure and scalable agent-to-agent interactions. Cutting-edge AWS technology: Gain hands-on experience with AWS Agent Core and emerging agent interoperability patterns. Architecture impact: Join the Core Architecture Team and influence standards for enterprise agent connectivity and integration. Global scale: Contribute to technology supporting an organization with 700+ applications across 180+ countries. Innovation-focused environment: Work at the intersection of AI, IoT, cloud engineering, and digital transformation. Meaningful technical challenges: Solve complex problems involving distributed systems, asynchronous communication, agent discovery, routing, and event-driven architectures. Intellias partnership: Join through Intellias and contribute to a major global technology transformation.<br>Education Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related technical field.
Staff Data Engineer<br>About the Role Intellias is looking for a Staff Data Engineer to join a large-scale digital healthcare initiative focused on building the data and AI foundations that power personalized healthcare experiences. This is a Staff-level Individual Contributor role for an engineer who combines deep data engineering expertise with distributed systems thinking, backend development, and technical leadership. You will design and build scalable data infrastructure, solve complex cross-platform engineering challenges, and establish technical patterns and standards adopted across multiple engineering teams. The role is highly hands-on while also requiring the ability to provide technical direction, mentor experienced engineers, and influence architecture across the broader platform.<br>Project Overview The project is building a FHIR-based healthcare data platform that integrates data from EHRs, healthcare applications, wearables, portals, and other sources to enable connected and personalized healthcare experiences. The platform supports:Real-time and batch data processing Operational and analytical workloads Healthcare interoperability Data-intensive product capabilities Machine learning and AI use cases Scalable, cloud-native data infrastructure<br>The technology landscape includes Python, PySpark, Apache Spark, Kafka, Duck DB, Prefect/Airflow, Fast API, Mongo DB, Docker, Kubernetes, and cloud-native infrastructure. The core engineering challenge is to build secure, reliable, and scalable data foundations capable of processing heterogeneous healthcare data while supporting product engineering, analytics, machine learning, and emerging AI capabilities.<br>What You’ll DoDesign and implement solutions for large-scale, ambiguous data engineering and distributed-systems challenges. Architect, build, and evolve real-time and batch data infrastructure supporting operational, analytical, and AI/ML workloads. Design and scale event-driven data pipelines using technologies such as Kafka, Spark, and PySpark. Build production backend services and APIs using Python and Fast API to support data and platform capabilities. Define scalable approaches to data ingestion, transformation, modeling, validation, storage, and delivery. Design data architectures that address schema evolution, data quality, heterogeneous data integration, scalability, and operational reliability. Establish and champion technical standards, architectural patterns, engineering best practices, and reusable platform components. Serve as a cross-team technical authority for data systems, distributed processing, pipelines, and platform architecture. Improve the reliability, scalability, performance, and cost efficiency of data infrastructure. Implement robust observability, logging, monitoring, and alerting across distributed data systems. Design systems with security, privacy, healthcare compliance, and scalability built in from the beginning. Improve engineering workflows, CI/CD pipelines, automated testing, and production deployment practices. Collaborate closely with Product, ML/AI, Platform, Infrastructure, and application engineering teams to develop shared data capabilities. Provide technical mentorship through architecture reviews, design discussions, pairing, and knowledge sharing. Evaluate emerging data and AI technologies and introduce them where they provide measurable improvements to platform capabilities or engineering efficiency. Remain hands-on with production engineering, validating architectural decisions through implementation and operational experience.<br>What You Bring Required Qualifications5+ years of professional software and data engineering experience, including at least 3 years working with large-scale distributed data systems. Deep expertise designing and building scalable data platforms, pipelines, and distributed processing systems. Strong hands-on proficiency in Python, with production experience using technologies and libraries such as PySpark, Pandas, and Fast API. Strong experience with Apache Spark/PySpark and distributed data processing at scale. Experience designing and implementing real-time and batch data pipelines using Kafka, Spark, or comparable distributed processing technologies. Strong understanding of data architecture, data modeling, schema evolution, data quality, and heterogeneous data integration. Experience with workflow orchestration technologies such as Prefect, Apache Airflow, or equivalent. Experience building production backend services and APIs supporting data and platform capabilities. Strong SQL skills and hands-on experience with modern data storage technologies, including relational and NoSQL databases such as Mongo DB. Strong understanding of distributed systems principles, including scalability, reliability, fault tolerance, consistency, and performance. Experience designing and implementing observability, logging, monitoring, and alerting for distributed data systems. Strong cloud-native engineering experience, including Docker, Kubernetes, CI/CD, and production deployment practices. Proven ability to independently design solutions for ambiguous, large-scale engineering problems spanning multiple systems and teams. Demonstrated experience establishing technical standards, engineering patterns, development practices, and reusable platform capabilities. Strong technical leadership skills, including experience mentoring senior engineers, conducting design reviews, and influencing architecture without formal people-management authority. Strong understanding of security, privacy, and data protection principles for production data platforms. Professional English proficiency sufficient for direct collaboration with U. S.-based engineering, product, ML, and platform teams. Bachelor's degree in computer science, Engineering, or a related field.<br>Nice to Have Experience with FHIR, HL7, C-CDA, or other healthcare interoperability standards. Previous experience in healthcare, Health Tech, or another regulated data environment. Understanding of HIPAA, HITECH, or comparable data privacy and compliance requirements. Experience deploying or supporting LLMs, ML models, AI-enabled data products, or retrieval-based systems. Experience building data infrastructure supporting ML/AI workloads and production inference. Hands-on experience with observability technologies such as Open Telemetry, Datadog, Prometheus, or similar platforms. Experience with Duck DB or modern analytical data-processing technologies. Experience with AI-assisted engineering tools such as Claude Code, Git Hub Copilot, Cursor, or comparable solutions. Contributions to open-source projects or publicly available engineering initiatives.<br>Why Join This Initiative? This role offers the opportunity to shape the data and AI foundations of a modern healthcare platform operating at significant scale. You will work on technically complex challenges spanning:Distributed data processing Event-driven architectures Backend services Cloud-native infrastructure Healthcare interoperability Data platform architecture AI/ML enablement<br>As a Staff-level Individual Contributor, your impact will extend well beyond individual services or pipelines. You will establish architectural patterns, influence technical decisions across teams, mentor experienced engineers, and help define how the broader engineering organization builds and operates data-intensive systems. At the same time, this is fundamentally a hands-on engineering role. You will design systems, build critical components, validate architectural decisions through code, and remain closely connected to how systems behave in production. This position is particularly well suited for an engineer who wants to combine deep technical expertise with organization-wide engineering influence while building data infrastructure that directly enables better healthcare products and emerging AI capabilities.
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Introduction <br>
<p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br>
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<br> Your role and responsibilities <br>
<p>- Expertise in SAP Basis, including system installation, upgrades, and performance tuning.</p><br><br><p>- In-depth knowledge of conversion from S4HANA HUB deployment to standalone merge.</p><br><br><p>- In-depth knowledge of Designing high available and disaster recovery scenarios.</p><br><br><p>- In-depth knowledge of SAP applications and system landscapes, including the ability to configure, monitor, and troubleshoot SAP systems.</p><br><br><p>- In-depth knowledge of Operating System (Linux/Unix/Windows).</p><br><br><p>- Sybase knowledge and experience.</p><br><br><p>- Expertise in PO , BOBJ and BW4HANA.</p><br><br><p>- Experience of SAP Security activities during SAP S/4HANA upgrade projects, ensuring secure and compliant implementation of new releases.</p><br><br><p>- Perform authorization impact assessments and identify security-related changes introduced by the upgraded SAP S/4HANA version.</p><br><br><p>- Execute and validate SU25 upgrade activities, including authorization proposal updates and role adjustments.</p><br><br><p>- Review, remediate, and optimize SAP roles, profiles, and authorization objects affected by the upgrade.</p><br><br><p>- Conduct security testing and validation for business processes, interfaces, SAP Fiori applications, and custom developments following the upgrade.</p><br><br><p>- Analyze and resolve authorization issues identified during upgrade testing, cutover, and post-go-live support.</p><br><br><p>- Review and update SAP Fiori catalogs, spaces, pages, business roles, and OData service authorizations as part of the upgrade process.</p><br><br><p>- Validate Single Sign-On (SSO), Identity Management, and authentication mechanisms after the upgrade.</p><br><br><p>- Collaborate with Basis, Functional, Development, Audit, and Compliance teams to ensure security requirements are met throughout the project lifecycle.</p><br><br><p>- Support hypercare and stabilization activities by resolving security-related incidents and user access issues.</p><br><br><p>- Maintain security documentation, role design standards, and upgrade-related compliance records.</p><br><br><p>- Expertise in executing SAP S/4HANA version upgrades, Feature Package Stack (FPS) updates, and Support Package Stack (SPS) implementations.</p><br><br><p>- Plan and perform end-to-end SAP S/4HANA upgrade activities, including assessment, preparation, execution, cutover, and post-go-live support.</p><br><br><p>- Conduct SAP Maintenance Planner activities and prepare upgrade roadmaps and technical strategies.</p><br><br><p>- Execute SAP Software Update Manager (SUM) upgrade procedures and manage upgrade-related technical tasks.</p><br><br><p>- Perform impact analysis for SAP S/4HANA upgrades, including custom developments, interfaces, Fiori applications, and third-party integrations.</p><br><br><p>- Coordinate upgrade activities across SAP Basis, Security, Development, Functional, Infrastructure, and Business teams.</p><br><br><p>- Validate system readiness and perform pre-upgrade and post-upgrade health checks.</p><br><br><p>- Manage SAP kernel upgrades, database revisions, and operating system compatibility requirements.</p><br><br><p>- Support SAP Fiori, SAP Gateway, and embedded analytics upgrades associated with SAP S/4HANA releases.</p><br><br><p>- Troubleshoot and resolve technical issues encountered during upgrade cycles.</p><br><br><p>- Develop upgrade runbooks, rollback procedures, and cutover plans to minimize business downtime.</p><br><br><p>- Ensure compliance with SAP best practices, security standards, and performance requirements during upgrade projects.</p><br><br><p>- Support hypercare activities and system stabilization following upgrade go-live.</p><br><br><p>- Perform capacity planning and performance optimization to support new S/4HANA release requirements.</p><br><br><p>- Designs the overall structure of the SAP system, including modules, interfaces, and integration points.</p><br><br><p>- Ensure that the solution aligns with industry's best practices and meets security and performance requirements.</p><br><br><p>- Effective documentation skills to maintain clear and organized records of system configurations, changes, and processes.</p><br><br><p>- Ability to provide guidance to development teams and oversee the implementation process to ensure successful delivery of the SAP solution.</p><br><br><p>- Define user roles and permissions, implement user provisioning and deprovisioning processes & Monitor user activity and identify suspicious behavior.</p><br><br><p>- Work closely with business stakeholders to understand their requirements and translate them into technical specifications.</p><br><br>
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<br> Required education <br> Bachelor's Degree <br>
<br> Preferred education <br> Bachelor's Degree <br>
<br> Required technical and professional expertise <br>
<p>- Bachelor's degree in computer science, Information Technology, or related field.</p><br><br><p>- Proven hands-on experience performing SAP S/4HANA version upgrades, FPS/SPS updates, and technical maintenance projects.</p><br><br><p>- Proven experience as an SAP Basis consultant E2E implementation with minimum 4 years as SAP Basis consultant.</p><br><br><p>- Strong expertise in SAP Software Update Manager (SUM), Maintenance Planner, and Software Provisioning Manager (SWPM).</p><br><br><p>- Proven experience supporting SAP Security activities during SAP S/4HANA upgrade projects, including version upgrades, FPS, and SPS implementations.</p><br><br><p>- Strong expertise in SAP Authorization concepts, role design, user administration, and security governance.</p><br><br><p>- Hands-on experience with SU25, SU24, PFCG, SU53, SUIM, STAUTHTRACE, and authorization troubleshooting tools.</p><br><br><p>- Experience performing security impact assessments and role remediation activities during SAP upgrades.</p><br><br><p>- Strong knowledge of SAP S/4HANA Security architecture and authorization framework.</p><br><br><p>- Experience with SAP Fiori Security, including catalogs, spaces, pages, business roles, and OData service authorizations.</p><br><br><p>- Knowledge of SAP Single Sign-On (SSO), Identity Management, and authentication technologies.</p><br><br><p>- Experience validating security controls and user access after SAP upgrades and support package implementations.</p><br><br><p>- Strong analytical and problem-solving skills with the ability to identify and resolve complex authorization issues.</p><br><br><p>- Excellent communication and stakeholder management skills, with experience working in cross-functional upgrade project teams.</p><br><br><p>- Strong understanding of SAP kernel upgrades, HANA revisions, and SAP release management processes.</p><br><br><p>- Strong knowledge of SAP system architecture, HANA database administration, and operating systems, SAP system architecture, SAP security standards.</p><br><br><p>- Strong knowledge of SAP HANA backup, recovery, system replication, high availability, and disaster recovery solutions.</p><br><br><p>- Experience in the interaction of business processes and SAP systems with regards to SAP Security implementation best practice.</p><br><br><p>- Familiarity with SAP system installations, upgrades, and patches.</p><br><br><p>- Proficiency in SAP system monitoring and performance tuning.</p><br><br><p>- Knowledge of SAP security concepts and user management.</p><br><br><p>- Experience in SAP SSO solutions.</p><br><br><p>- Excellent problem solving and analytical skills.</p><br><br><p>- Strong communication and interpersonal abilities to collaborate effectively with cross functional teams.</p><br><br><p>- Advanced in English (Speaking, Written).</p><br><br><p>- SAP certifications for the mentioned role.</p><br><br><p>- Flexibility to work in different time zones.</p><br><br><p>- Experience with SAP Solution Manager, Charm, and ITSM processes in upgrade projects.</p><br><br><p>- Experience in troubleshooting upgrade-related performance, integration, and authorization issues.</p><br><br><p>- Experience performing technical validation and impact assessments for SAP S/4HANA upgrades.</p><br><br><p>- Knowledge of SAP Readiness Check, Simplification Item Checks, and Upgrade Dependency Analyzer tools.</p><br><br><p>- Experience supporting SAP Fiori Front-End Server, SAP Gateway, and embedded Fiori deployments during upgrades.</p><br><br><p>- Familiarity with Linux/Unix operating systems and database administration in enterprise SAP landscapes.</p><br><br><p>- SAP Certified Technology Associate certification in SAP S/4HANA or SAP System Administration is highly preferred.</p><br><br><p>- Strong communication, documentation, and stakeholder management skills in enterprise upgrade projects.</p><br><br>
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<br> Preferred technical and professional experience <br>
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<h2 class="h5">Job description</h2>
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<p><strong>Project Manager - Building Automation - Egypt</strong><br><strong>Key Areas of Responsibility</strong></p><br><ol> <li>Develop and lead the project excution plan, including scope, schedule, budget, and resource requirements</li> <li>Developing trust and managing the relationship with customers and ensuring a shared understanding of key issues between all parties is maintained, maintain customer relationships at the appropriate project management level</li> <li>Support project manager in the contractual requirements of the project to ensure Honeywell’s risk exposure is minimised and controlled through timely responses and internal escalation. Make sure that contracual obligation are delivered on time.</li> <li>Own the project site schedule and ensure timely delivery in terms of cost, specifications, and client satisfaction.</li> <li>Manage and coordinate cross-functional teams including engineers, technicians, and subcontractors. Foster a collaborative and productive team environment.</li> <li>Implement the company QA/QC procedures and ensure works meet quality standards and specifications.</li> <li>Assess project progress, productivity, performance and implement action for improvement pre-emptively.</li> <li>Work with the planning team to develop detailed and accurate work schedules, daily and weekly metrics and reporting data.</li> <li>Prepare project reports including progress, performance, EVM, forecast, risks and mitigation plan.</li> <li>Ensure the keeping of accurate and up-to-date daily records of site progress and key issues through site diaries.</li> <li>Provide input on all VO’s and contractual claims ensuring that the construction-related substantiation in notifications and follow-up is clearly defined, accurate and demonstrable. </li> <li>Follow up and track all Retention and Defects Liability Period punch-lists/snags to ensure close out of work packages and release of retention monies.</li> <li>Direct the day to day operations of the project teams.</li> <li>Define all subcontract /supply requirements and work with Supply Chain to ensure all subcontractor/supplier contracts and orders are appropriate for the project from a scope/cost and risk viewpoint. Lead or participate in negotiations as necessary</li> <li>Ensure a safe working environment on site for all employees, subcontractors, suppliers, Clients and visitors. Lead the achievement of company safety targets and zero tolerance of unsafe working practices and occurrence</li></ol><p><strong>Skills</strong></p><br><ul> <li>Proactively developing customer relationships; making efforts to listen and to understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.</li> <li>Committing to an action after developing alternative courses of action that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organisational values.</li> <li>Using appropriate interpersonal styles and methods to inspire and guide individuals (direct reports, peers, and senior managers) toward goal achievement; modifying behaviour to accommodate tasks, situations and individuals involved.</li> <li>Establishing a course of action for self and others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources.</li> <li>Maximising the team’s ability to meet business goals and objectives by clarifying performance expectations; effectively delegating responsibility; providing support, feedback and coaching to achieve performance goals; evaluating and taking accountability for work group performance.</li> <li>Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping abreast of current developments and trends in area of expertise.</li> <li>Being aware of conditions that affect employee safety.</li> <li>Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.</li></ul><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>Project Manager - Building Automation - Egypt</strong><br><br><strong>Key Areas of Responsibility</strong></p><br><ol><li>Develop and lead the project excution plan, including scope, schedule, budget, and resource requirements</li><li>Developing trust and managing the relationship with customers and ensuring a shared understanding of key issues between all parties is maintained, maintain customer relationships at the appropriate project management level</li><li>Support project manager in the contractual requirements of the project to ensure Honeywell’s risk exposure is minimised and controlled through timely responses and internal escalation. Make sure that contracual obligation are delivered on time.</li><li>Own the project site schedule and ensure timely delivery in terms of cost, specifications, and client satisfaction.</li><li>Manage and coordinate cross-functional teams including engineers, technicians, and subcontractors. Foster a collaborative and productive team environment.</li><li>Implement the company QA/QC procedures and ensure works meet quality standards and specifications.</li><li>Assess project progress, productivity, performance and implement action for improvement pre-emptively.</li><li>Work with the planning team to develop detailed and accurate work schedules, daily and weekly metrics and reporting data.</li><li>Prepare project reports including progress, performance, EVM, forecast, risks and mitigation plan.</li><li>Ensure the keeping of accurate and up-to-date daily records of site progress and key issues through site diaries.</li><li>Provide input on all VO’s and contractual claims ensuring that the construction-related substantiation in notifications and follow-up is clearly defined, accurate and demonstrable. </li><li>Follow up and track all Retention and Defects Liability Period punch-lists/snags to ensure close out of work packages and release of retention monies.</li><li>Direct the day to day operations of the project teams.</li><li>Define all subcontract /supply requirements and work with Supply Chain to ensure all subcontractor/supplier contracts and orders are appropriate for the project from a scope/cost and risk viewpoint. Lead or participate in negotiations as necessary</li><li>Ensure a safe working environment on site for all employees, subcontractors, suppliers, Clients and visitors. Lead the achievement of company safety targets and zero tolerance of unsafe working practices and occurrence</li></ol><p><strong>Skills</strong></p><br><ul><li>Proactively developing customer relationships; making efforts to listen and to understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.</li><li>Committing to an action after developing alternative courses of action that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organisational values.</li><li>Using appropriate interpersonal styles and methods to inspire and guide individuals (direct reports, peers, and senior managers) toward goal achievement; modifying behaviour to accommodate tasks, situations and individuals involved.</li><li>Establishing a course of action for self and others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources.</li><li>Maximising the team’s ability to meet business goals and objectives by clarifying performance expectations; effectively delegating responsibility; providing support, feedback and coaching to achieve performance goals; evaluating and taking accountability for work group performance.</li><li>Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping abreast of current developments and trends in area of expertise.</li><li>Being aware of conditions that affect employee safety.</li><li>Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.</li></ul><br>Qualifications:<br><p><strong>Qualifications/ Experience/ Knowledge</strong></p><br><ul><li>7-10 years total experience in project management and consraction MEP mega projects, for BMS, electrical, or low-voltage systems projects</li><li>MBA, PMP, PRINCE2, and/or similar project management certification is a must.</li><li>Fluency in English is required.</li><li>Fluency in French is an advantage.</li><li>Proficient in project management methodologies, tools, and software (e.g., MS Project, Primavera P6) and other relevant applications.</li><li>Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field. </li><li>Demonstrated experience in safety and safety management on large commercial and infrastructure projects</li><li>Demonstrated project experience involving the integration of multiple technologies preferably in technology systems for applications such as correctional facilities, building management technology, information technology or network solutions</li><li>Capacity to deliver against multiple and competing objectives.</li><li>Strong interpersonal and negotiation skills. Ability to build and maintain effective relationships with clients, contractors, and stakeholders.</li><li>Demonstrable customer relation skills</li><li>Proven commercial/contractual acumen</li><li>Excellent computer, written and oral communication and negotiation skills.</li><li>Able to work cooperatively and provide technical direction in a team environment</li><li>The ability to work under pressure</li></ul> </div>
Company Description Data Flow Group is a global provider of specialized Primary Source Verification solutions, background screening, and immigration compliance services that help organizations mitigate risk and make informed decisions. The company combines high data security, advanced technology, rigorous processes, and qualified research analysts with a worldwide network of over 100,000 issuing authorities to verify credentials directly from primary sources. Data Flow adheres to leading regulatory standards, including JCI, ISO, and GDPR, ensuring trusted and compliant services. Headquartered in Dubai with offices across multiple regions, Data Flow serves clients in more than 200 countries with multilingual, locally tailored services. The company also collaborates with expert language partners to enhance its ability to process documents and certificates in various languages.<br>Role Description The Contact Center Specialist – English is a full-time, on-site role based in Giza. This role involves handling inbound and outbound calls, emails, and other customer interactions to support applicants and clients using Data Flow’s verification and compliance services. The specialist responds to inquiries, provides clear and accurate information, and guides customers through processes while adhering to contact center protocols and performance metrics. Daily responsibilities include using IVR and contact center systems, logging and updating records, escalating complex cases when needed, and ensuring service levels and quality standards are met. The role also requires collaborating with team members and supervisors to continuously improve customer satisfaction and operational efficiency.<br>Qualifications Strong contact center skills, including Contact Center Operations and IVR usage, with experience handling high volumes of customer interactions. Customer-focused abilities, including Customer Service and Customer Satisfaction, with a track record of resolving issues and maintaining positive relationships. Excellent Communication skills in English, both spoken and written, with the ability to explain complex information clearly and professionally. Good computer literacy and ability to work with CRM or ticketing systems, contact center software, and standard office applications. Attention to detail, strong organizational skills, and the ability to follow structured processes and compliance guidelines. Ability to work on-site in Giza on a full-time basis, including shifts if required by business needs. Previous experience in a contact center, customer service, or similar environment is preferred. Diploma or bachelor’s degree in any discipline is an advantage, or equivalent practical experience.
Company Description Data Flow Group is a global provider of specialized Primary Source Verification, background screening, and immigration compliance services that help organizations reduce risk and make informed decisions about applicants and registrants. The company leverages high data security standards, advanced technology, rigorous processes, qualified research analysts, and a network of over 100,000 issuing authorities to verify credentials directly from primary sources. Data Flow adheres to leading international regulatory standards, including JCI, ISO, and GDPR, ensuring reliability and compliance in all verification activities. Headquartered in Dubai, the Group operates offices worldwide and serves clients in more than 200 countries, offering multilingual, locally tailored services supported by expert language partners.<br>Role Description This full-time, on-site Contact Center Specialist role is based in Giza. The Contact Center Specialist will handle inbound and outbound customer interactions via phone, email, and other channels, providing accurate information about Data Flow’s verification services and processes. Responsibilities include resolving inquiries, addressing concerns, and guiding applicants and clients through required steps while following established contact center procedures and service level agreements. The role involves using IVR and contact center systems to manage queues, document interactions, and escalate complex cases appropriately. The specialist is expected to maintain high standards of customer satisfaction, contribute to continuous improvement initiatives, and collaborate with team members and supervisors to ensure consistent, high-quality service.<br>Qualifications Candidates should possess skills in Contact Center Operations and IVR, including familiarity with call routing, queue management, and contact center tools. Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on empathy, problem-solving, and relationship building. Candidates should possess excellent Communication skills, both verbal and written, and be able to interact clearly and professionally with diverse customers. Relevant experience in a contact center, customer support, or service-oriented environment is highly beneficial. Ability to work on-site in Giza, Smart Village manage time effectively, and handle high volumes of customer interactions. Comfort with using CRM or ticketing systems and basic computer applications; prior experience in verification, compliance, or similar fields is an advantage. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is a plus.
<p>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!</p><p><b>THE ROLE</b></p><p>You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.</p><p><b>WHAT YOU LL DO</b></p><ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a customer s problem solved in one contact is worth more than ten polished replies</li><li>You d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul>
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<span>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the front line.<br> When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team.<br> In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.<br> WHAT YOU’LL DO Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales WHAT WE’RE LOOKING FOR 5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling The judgement to know which cases resolve at first contact and which must go to a specialist A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential YOU’LL THRIVE HERE IF YOU You believe a customer’s problem solved in one contact is worth more than ten polished replies You’d rather fix the reason cases escalate than clear the queue and move on You coach in the moment, because the team is only as good as its last hard call You want to build the front line a bank is judged by</span> </div>
<p>Position Overview</p><p>Responsible for managing and optimizing data systems using Microsoft SQL, Python and BI tools to</p><p>deliver scalable, automated BI solutions. The role involves designing data models, maintaining</p><p>reporting infrastructure, and translating business needs into actionable insights. Collaborates with</p><p>cross-functional teams to support decision-making through efficient data delivery and analysis.</p><p><br></p><p>Key Responsibilities</p><p>(may perform other duties as requested, not specifically addressed in this document)</p><p> Design, develop, and maintain ETLs, stored procedures, and database objects to support</p><p>reporting and data analysis.</p><p> Build and manage scalable data solutions across multiple platforms, ensuring data integrity and</p><p>performance.</p><p> Collaborate with business stakeholders to gather requirements and deliver actionable BI</p><p>solutions using SQL and Power BI.</p><p> Translate business needs into technical specifications for data warehouse design and reporting</p><p>automation.</p><p> Monitor and optimize data processes, automation, and reporting cycles to improve efficiency</p><p>and accuracy.</p><p> Maintain ticketing systems and ensure timely resolution of data-related requests in line with</p><p>SLAs.</p><p> Support continuous improvement initiatives by analyzing trends, identifying opportunities, and</p><p>contributing to PSP/DMAIC sessions.</p><p> Participate in agile teams, cross-functional meetings, and change management efforts to</p><p>ensure smooth data operations.</p><p> Promote BI adoption and knowledge sharing across departments, acting as a strategic liaison</p><p>between business and data teams.</p><p><br></p><p> Demonstrates strong collaboration skills and readily offers mentorship and support to team</p><p>members when needed.</p><p><br></p><p>Required Qualifications Education and specific Training</p><p> Bachelor’s degree (or in progress) in Computer Science, Data Science, Engineering, or a related</p><p>technical field.</p><p> Strong proficiency in MS SQL Server (2016+), including SQL Server Data Tools, query</p><p>optimization, and indexing.</p><p> Solid understanding of data architecture, database management (SQL/NoSQL), and cloud</p><p>platforms (e.g., AWS, Azure).</p><p>Work Experience</p><p> 5 years and above experience in database analysis, reporting, and BI development using SQL,</p><p>Power BI, and Excel, preferably in a call center or WFM environment.</p><p> Strong hands-on experience with Microsoft SQL Server and data modeling concepts (e.g.,</p><p>star/snowflake schema, OLAP).</p><p> Proficient in Microsoft Office; working knowledge of PowerApps and Flow is a plus.</p><p> Practical experience with Python for data manipulation and automation.</p><p>Soft Skills & Other Requirements Technical Skills</p><p>Required:</p><p> Advanced proficiency in Microsoft SQL Server, SSMS, and Power BI (including DAX).</p><p> Experience with Python for data processing and automation.</p><p> Solid understanding of data modeling (e.g., star/snowflake schema, OLAP) and statistical</p><p>analysis.</p><p> Strong communication skills and proficiency in English.</p><p>Desirable:</p><p> Experience with SSIS and SSAS.</p><p> Knowledge of cloud data tools such as Azure Data Factory, Databricks, Google BigQuery, and</p><p>DevOps.</p><p> Understanding of RPA fundamentals.</p><p> Experience with Visual Basic, Macros, PowerApps, and Flow.</p><p><br></p><p>Competencies and specific skills</p><p>• Analytical Ability</p><p>• Achievement Orientation</p><p>• Communication Skills</p><p>• Continuous Improvement Mindset</p><p>• Customer Orientation</p><p>• Initiative Customer</p><p>• Interpersonal Skills</p><p>• Learning Abilities</p><p>• Planning and Organization</p><p>• Problem Solving</p><p>• Management Capability</p><p>• Teamwork</p><p><br></p><p>Decision Making Authority</p><p>(Describe the authority permitted by the job by indicating examples that illustrate the types</p><p>of independent decisions expected by the incumbent and the types of decisions expected to</p><p>be recommended.)</p><p>Decisions Expected</p><p>• Extraction Data Flow Designs alongside DWH.</p><p>• Optimal Query Designs.</p><p>• Process Design & Implementation for Data Solutions geared towards the necessity of their</p><p>Operations teams & Implementation of new Clients.</p><p>Recommendations Expected</p><p>• Optimal reporting options for internal operations.</p><p>• SQL Performance improvement suggestions.</p><p>• Internal BI & Data Manager Standard Operating Procedure Optimization.</p>
At Transmed, we continue to transform our digital landscape to maximize value for our business, customers, and suppliers through the implementation, management, and support of strategic, business-fit technologies, digital capabilities, data, and business intelligence solutions. We are currently seeking a highly analytical and driven Business Intelligence Senior Specialist to join our growing team. In this role, you will play a key part in designing, developing, and implementing advanced business intelligence solutions that enable data-driven decision-making across the organization. You will collaborate closely with business stakeholders, IT teams, and regional functions to deliver impactful insights and scalable reporting solutions.<br>Key Responsibilities:Collaborate with stakeholders to understand business intelligence and reporting requirements and translate them into technical solutions and actionable deliverables. Design, develop, and maintain BI dashboards, reports, and visualizations using tools such as Power BI, Tableau, Qlik View, or similar platforms. Integrate and analyze data from multiple sources including SQL databases, Excel files, APIs, and third-party applications. Build and maintain ETL processes, data pipelines, and data workflows to ensure efficient and reliable data movement. Design and optimize data models, data warehouses, and data lakes to support scalable reporting and analytics. Write advanced SQL queries, scripts, and stored procedures to extract, transform, and load data efficiently. Ensure data integrity, accuracy, consistency, and governance across reporting and analytics environments. Monitor and troubleshoot BI reports, dashboards, data pipelines, and data sources to resolve issues proactively. Deliver clear and impactful insights to both technical and non-technical stakeholders through data storytelling and visualization. Process, clean, and validate large datasets for analysis and reporting purposes. Continuously stay updated on emerging BI, analytics, cloud, and data technologies and recommend best practices. Support organizational change management initiatives and ensure adherence to company policies and standards.<br>Qualifications & Requirements:Bachelor’s degree in Computer Science, Information Systems, Data Science, Business Administration, or a related field. Master’s degree in Computer Science or related discipline is a plus. Minimum 3+ years of progressive experience in Business Intelligence, Data Analytics, Reporting, or Data Engineering. Strong hands-on experience with BI and visualization tools such as Power BI, Tableau, or Qlik View. Advanced SQL knowledge and experience with database management systems such as SQL Server or Oracle. Good understanding of ETL processes, data modeling, and data warehousing concepts. Experience with Python and cloud platforms such as Azure or AWS is considered an advantage. Strong analytical, problem-solving, and communication skills. Ability to communicate complex data insights effectively to technical and non-technical audiences. Experience working in fast-paced and collaborative environments; FMCG industry experience is preferred.<br>What We’re Looking For A proactive and detail-oriented professional with a passion for data and business transformation. Strong stakeholder management and cross-functional collaboration skills. Ability to work independently while managing multiple priorities and deadlines. Commitment to continuous learning and professional growth.<br>If you are passionate about turning data into meaningful business insights and want to be part of a dynamic digital transformation journey, we would love to hear from you.
Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.<br><br>Position Overview<br><br>We’re looking for a Senior Emulation Engineer to join our Consulting team in Cairo, Egypt.<br><br>Area of Responsibility<br><br>Collaborate with a worldwide team of industry experts within the Consulting team, working with Siemens DISW customers on state-of-the-art technologies across various domains, including telecommunications, automotive, machine learning, and others. Work closely with customers and the sales organization to identify business needs and requirements. Architect and implement optimal solutions using Siemens DISW tools and methodologies. Apply strong technical expertise in the emulation domain to deliver effective customer solutions. Define and develop the consulting solutions and services provided to customers. Promote the team’s offerings, capabilities, and technical expertise. Provide technical guidance and mentorship to junior consultants.<br><br>Your Qualifications & Experience<br><br>B. Sc. in Computer Engineering, Electronics Engineering, or a related field.6+ years of relevant work experience. Practical experience with emulation flows using Veloce/VPS for compilation and runtime. Strong knowledge of design mapping, testbench mapping, and transactor development. Expertise in hardware/software debugging solutions related to the Veloce emulation flow. Proficiency in HDLs (Verilog/System Verilog) for RTL design and HVLs (System Verilog/UVM) for verification. Good understanding of functional verification and RTL synthesis. Knowledge of standard interface protocols such as PCIe, AMBA, UCIe, and/or DDR. Knowledge of scripting languages such as Python, Shell, and/or Perl. Familiarity with data center hosting and cloud-based solutions is a plus. Excellent communication and presentation skills. An outgoing and enthusiastic personality. Willingness to learn new technologies and methodologies as needed. Ability and willingness to travel abroad for short- and long-term assignments.<br><br>Why Join Us<br><br>We are Siemens:<br><br>At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world.<br><br>You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!<br><br>Our Benefits & Rewards<br><br>The total cash compensation range for this position is $38,400 to $84,500 with 10% of this being comprised of an annual incentive target (100% achievement). The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/<br><br>Our Commitment to Diversity and Inclusion<br><br>We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.<br><br>Siemens Software. Transform the Everyday
First Tech is a technology company focused on building, scaling, and delivering innovative digital platforms across financial services and other industries.<br>We combine technology, product expertise, and a deep understanding of customer needs to create solutions that simplify complex processes and deliver seamless digital experiences. Our platforms are designed to be scalable, reliable, and impactful, helping businesses and customers navigate the evolving digital landscape with confidence.<br>Founded with a vision to accelerate digital transformation, First Tech brings together strong engineering capabilities, product development expertise, and a culture of innovation to build modern solutions that address real-world challenges.<br>By partnering with forward-thinking businesses and developing technology-driven products, we aim to reshape industries and improve everyday experiences. We believe in creating an inclusive, collaborative environment where talented individuals are empowered to innovate, grow, and make a meaningful impact.<br>Job Purpose The Business Support Engineer serves as the primary point of contact for business-user support, operational reporting, and data requests, resolving issues that do not require engineering involvement. The role ensures business teams receive timely and reliable support while translating genuine technical requirements into clear, prioritised, and actionable requests for engineering. Operating across all group entities, the role protects engineering capacity, improves support efficiency, and leverages AI-first tools to deliver work, with full accountability for validating the quality and accuracy of all outputs.<br>What You’ll DoProvide first-line support to business users, troubleshooting and resolving application and platform issues before escalating to engineering. Own operational reporting, dashboards, recurring reports, and business data extracts, ensuring accuracy and reliability. Handle authorised ad-hoc data requests using SQL/T-SQL while maintaining appropriate data protection and compliance standards. Translate business needs and technical issues into clear, prioritised, and actionable engineering tickets. Analyse recurring issues and identify opportunities for permanent fixes, process improvements, automation, and better user guidance. Maintain support documentation and knowledge resources, and provide guidance and training to business users. Collaborate with business teams, Development, Quality, Database, IT Support, and external vendors to resolve issues efficiently. Use AI-first tools to accelerate support, reporting, analysis, and documentation while reviewing and validating all outputs and remaining accountable for the final result.<br>What We’re Looking For3+ years of experience in business support, application support, or a similar business-facing technical role. Strong SQL/T-SQL skills with hands-on experience in MS SQL Server, reporting, data extracts, and Power BI. Strong troubleshooting and analytical skills across both Windows and Linux environments, with basic knowledge of APIs and common diagnostic tools. Experience working with ticketing tools such as JIRA or Azure Dev Ops and translating business issues into clear technical requirements. Strong communication, ownership, and attention to detail, with the ability to work directly with business stakeholders. Good understanding of data security, authorisation, and responsible handling of sensitive information. Comfortable working in an AI-first environment and using AI tools to improve productivity while critically reviewing and validating their outputs. Fluent English is required; Arabic is a strong advantage.
About the Role As a BI Product Manager, you will own the company’s financial data and Business Intelligence (BI) product. You will serve as a subject-matter expert across the Quote-to-Cash and Order-to-Cash domains, turning operational friction into data, analytics, and AI/ML opportunities. Working at the intersection of Sales, Legal, Accounting, and Product, you will ensure the data infrastructure supports business visibility, operational speed, and compliance. This role calls for a “hunter” mindset — proactively engaging cross-functional leaders to identify process gaps and convert<br>What You'll DoStakeholder Outreach & Gap Mapping: Build relationships across internal Fin Sys teams (Orders, Invoicing, Billing) and finance leadership to surface operational friction points. Product Strategy & Discovery: Connect operational pain points to BI, Machine Learning, and AI opportunities, uncovering the "what" and "why" behind financial data needs. Functional Requirements & Specifications: Author clean PRDs, roadmaps, and non-technical business requirements, partnering closely with Technical Delivery Managers (TDMs) and engineering teams who architect the technical solutions. Cross-Domain Translation: Ensure complex commercial and financial processes (quoting, deal structuring, billing, and revenue recognition) are accurately captured in downstream data products.<br>What You'll Need5+ years of Product Management experience within Financial Systems, Fin Sys BI, Order-to-Cash, or Revenue Operations in Saa S or tech environments. Solid grasp of core accounting terminology, the contract lifecycle, billing, entitlement, and downstream revenue recognition (including ASC 606 impacts). Exceptional communication skills and high energy, with genuine comfort proactively reaching out to busy product managers, finance, and legal leaders to map processes and drive alignment. Proven ability to validate pricing, order, and contract data for troubleshooting, reporting, and building operational dashboards. Strong analytical, process mapping, and documentation skills, including experience defining non-technical functional specs for technical teams to execute. General understanding of ERPs (Workday, Net Suite, SAP) and CPQ/CLM tools (Salesforce CPQ, Zuora, Conga, Icertis, Docu Sign CLM, Ironclad) and how their data flows into BI platforms.(Nice-to-have) Conceptual comfort with modern data stacks and the business applications of Gen AI, LLMs, or predictive ML models within corporate finance.(Nice-to-have) Prior experience in a high-volume marketplace or enterprise sales environment with complex deal structures.(Nice-to-have) Background in contract analytics, obligation tracking, or process improvement methodologies (Lean, Six Sigma) applied to financial systems.<br>Why Aspire In addition to a competitive long-term total compensation package with salary and performance-based bonus, we have a reward philosophy that goes beyond compensation.<br>Be part of a remote-first organization where flexibility is embraced. Work and learn alongside talented engineers and technology leaders. Explore opportunities to learn and grow through technical and non-technical training programs. Gain global exposure by working on products with international teams and clients. Attend virtual and in-person international technology conferences to expand your knowledge and network. Nursery reimbursement benefit and Aspire Wellness Program. Exposure to working in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC.
Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "IT Vendor Management Specialist"<br>Job purpose: To manage and coordinate technology vendor, procurement, and budget activities, ensuring efficient and compliant execution of the technology financial and operational processes. The role will oversee vendor relationships, procurement transactions, payments, budget tracking, and financial reporting while working closely with Technology, Finance, and Procurement stakeholders to ensure timely delivery, effective budget utilization, and adherence to company policies and requirements. The role will also support continuous improvement of vendor and financial management processes to enhance operational efficiency and transparency.<br>Key Responsibilities:Manage relationships with technology vendors and act as the primary point of contact for operational and commercial matters. Coordinate procurement activities by creating Purchase Requisitions (PRs), tracking Purchase Orders (POs), and ensuring compliance with internal procurement processes. Process Goods Receipts (GRs) upon confirmation of service delivery and coordinate invoice processing with Finance. Monitor vendor payments and proactively follow up to ensure timely settlements and maintain positive vendor relationships. Manage and monitor technology budgets, including expenditure tracking, budget utilization, and variance analysis across multiple teams. Support the annual budgeting and forecasting process in collaboration with Finance and Technology stake holders. Prepare periodic reports and dashboards on vendor performance, procurement status, budget utilization, and financial commitments. Maintain vendor documentation, contracts, and procurement records while ensuring compliance with company policies and audit requirements. Identify opportunities to improve vendor management, procurement, and budget management processes.<br>Qualifications:Bachelor’s degree in business administration, Finance, Accounting, Supply Chain, Information Technology, or a related field.2–5 years of relevant experience in technology vendor management, procurement, IT financial management, or a similar role. Good understanding of procurement processes, including PR, PO, GR, invoice processing, and vendor payment cycles. Experience in budget management, expenditure tracking, forecasting, and variance analysis. Practical experience working with ERP/procurement systems, preferably SAP or similar platforms. Strong knowledge of vendor and contract management principles and practices. Good understanding of financial controls, procurement policies, and audit requirements. Strong Excel and reporting/dashboarding skills, with the ability to analyze and present financial and procurement data. Good understanding of IT/Technology environments and vendor services. Strong communication and stakeholder management skills, with the ability to work effectively with Technology, Finance, Procurement, and external vendors.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.
dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As an IT Manager, you will be responsible and accountable for managing IT Operations for Bayut and dubizzle and supervising the implementation and maintenance of the company's local IT infrastructure. You will work closely with all employees to ensure they can work seamlessly without worrying about IT issues.<br><br>In this role, you will:<br><br>Manage IT Operations for Bayut and dubizzle Manage organizational fiscal years, Capex/Opex planning, forecasting and expense management Proactively identify performance weaknesses and propose solutions Lead teams in problem management, change management and improvement opportunities to reduce incident counts Collaborate with other technical and functional teams to document and support business rules and operating procedures Diagnose and resolve technical issues related to Bayut and dubizzle employees Provide L2 desktop support (Windows/Mac/Linux) Server Administration Set up and configure new laptops and desktops Conduct regular system audits Administer and maintain Wireless access points, VPN and company-issued mobile devices Ensure security and upgrades are applied to desktops and laptops and kept up to date Provide network support and resolve issues with routers and access points Perform support duties, as required, to meet specific operational objectives Provide ongoing guidance, feedback and mentoring support to the team Proactively track, review team performance and provide feedback for improvements Comply and help to maintain quality service by establishing and enforcing the company's standards Identify opportunities for team development and skills advancement<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Computer Science or a related field Any of the certifications, such as MCSE, MCSA, RHCE, CCNA, or Fortinet<br><br><br>Experience:<br><br>5+ years of experience in IT with a progressive career and at least 1+ years in leading a team Experience in Enterprise Antivirus Solution Experience in managing Active Directory and GPOExperience in managing Firewalls, switches / routers (Preferably Fortinet, Cisco) Experience with various Operating systems, Endpoint Security and Patch management Experience with cloud-based systems and tools Network Management (Cisco Meraki)<br><br><br>Knowledge:<br><br>Familiarity with MDM tools such as Maas360 or Desktop Central is a plus Demonstrated skills in configuring/managing any enterprise-level routers/firewall, such as Cisco, Fortinet and Mikrotik Knowledge of ITIL best practices ITSM knowledge and experience (Preferably Service Now) Proficient with G Suite, Endpoint security, and familiarity with an IT service desk ticketing tool<br><br><br>Skills:<br><br>Strong written and verbal communication, organisational, and problem-solving skills Strong Leadership skills Ability to drive change and adapt quickly<br><br><br>Traits:<br><br>Friendly attitude and the ability to interact with diverse personalities and levels of management<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities <br><br><br>#Egyptdubizzle
Company Description<br>Max AB is the fastest-growing B2B business in the retail industry in Egypt. Established in 2018 as an E-commerce platform allowing local underserved merchants and mom-and-pop shops in Egypt and Morocco to grow, increase their revenues, and enhance their own quality of life. Max AB strives to empower retailers who want to maximize their revenues. In addition to its e-commerce services, Max AB introduced Max AB Cash in 2021. Max AB Cash is a fintech service that enables local merchants to accept payments for various services that their end customers may require. This feature allows retailers to offer a more comprehensive shopping experience to their customers by facilitating secure and convenient payment transactions. Driven by our merchant-obsessed mindset and our sense of social responsibility, we are working our way to achieving sustainable development goals while creating a socially responsible business that makes the world a better place where everyone can be included<br><br>Key Responsibilities Leadership & Team Management Lead, supervise, and develop the Facility Maintenance Team across all operational regions. Allocate manpower and distribute maintenance activities according to operational priorities. Monitor team performance and ensure compliance with company policies, KPIs, and maintenance standards. Provide technical guidance, coaching, and on-the-job support to maintenance technicians. Maintenance Operations Manage and monitor all maintenance requests received through Jira, ensuring timely completion within the agreed SLA. Plan, schedule, and supervise preventive, corrective, and emergency maintenance activities. Conduct routine inspections of warehouses and administrative facilities to ensure operational readiness. Ensure the continuous availability and reliability of all building systems and facility infrastructure. Facility & Asset Management Supervise the installation, relocation, dismantling, and commissioning of warehouse assets and equipment. Maintain warehouse infrastructure, including civil works, electrical systems, plumbing systems, HVAC systems, lighting, and ventilation equipment. Oversee maintenance activities for water purification stations, water coolers, and drinking water systems. Supervise maintenance of manual material handling equipment, including Hand Pallet Trucks. Coordinate construction, renovation, warehouse modifications, and fit-out projects. Planning & Coordination Coordinate maintenance activities with Operations, Supply Chain, Procurement, IT, Security, Finance, and HSE departments. Prepare maintenance schedules to minimize operational downtime. Manage contractor activities and verify work quality according to company standards. Asset & Spare Parts Management Monitor maintenance spare parts inventory and ensure material availability. Optimize utilization of maintenance tools, equipment, and company assets. Participate in fixed asset relocation, installation, inventory verification, and condition assessments. Reporting & Documentation Prepare maintenance reports, technical assessments, and performance analysis. Monitor maintenance KPIs and recommend continuous improvement initiatives. Maintain accurate maintenance records, asset history, and documentation. Health, Safety & Compliance Ensure all maintenance activities comply with Occupational Health & Safety (HSE) requirements. Promote safe work practices and maintain compliance with company policies and regulatory requirements.<br>Core Responsibilities Summary Facility Maintenance Management Preventive & Corrective Maintenance Civil Works Supervision HVAC Maintenance Electrical & Plumbing Maintenance Warehouse Infrastructure Management Water Station Maintenance Hand Pallet Equipment Maintenance Asset Relocation & Installation Contractor Management Maintenance Planning & Scheduling Spare Parts Management Budget & Cost Control Support KPI Monitoring & Reporting Cross-Functional Coordination Team Leadership & Performance Management Health, Safety & Compliance
Join Us<br><br>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br>Role Purpose<br><br>The Fixed Connectivity SME drives the adoption and growth of fixed broadband and internet solutions across regions and sub-regions. The role ensures that Vodafone’s fixed connectivity portfolio (FTTH, DSL, leased lines, enterprise connectivity, etc.) is effectively promoted, localized, and executed to meet household, SME, and enterprise needs. The SME collaborates with technical, sales, and marketing teams to expand coverage, increase penetration, and deliver superior customer experience in fixed services.<br><br>Key Accountabilities<br><br>Identify underserved areas with growth potential for fixed connectivity Develop regional initiatives to accelerate broadband adoption and household penetration Localize fixed connectivity propositions for residential and enterprise customers Support retail and B2B sales teams with product knowledge and campaign execution. Collaborate with Network SME to prioritize regional rollout and expansion projects Provide market intelligence to central teams to guide infrastructure investment. Monitor regional performance of fixed services (activation, churn, complaints) Work with CVM SME to design retention and upsell offers for fixed customers. Partner with Marcom SME on region-specific fixed internet campaigns. Collaborate with Enterprise SME for corporate connectivity solutions Work with Insights SME to understand usage trends and improve propositions. <br><br><br>Required Qualifications & Experience<br><br> Bachelor’s degree in Business, Engineering, IT, or related field 5–8 years of experience in fixed internet, broadband, or telecom commercial roles Strong knowledge of FTTH, DSL, and enterprise connectivity solutions Experience in sales enablement, product marketing, or business development Understanding of regional infrastructure dynamics and market competition. Strong commercial acumen with customer-centric mindset C2 General Collaborative, able to bridge technical and commercial teams Excellent problem-solving and execution discipline Strategic thinker with ability to localize national strategy Proactive and results-driven <br><br><br>Who We Are<br><br>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.
Description<br>Lead the Capacity Planning and End-to-End (E2E) Performance Management function, responsible for ensuring the scalability, reliability, and responsiveness of production services and systems. Drive the strategy, implementation, and continuous improvement of proactive monitoring and automation frameworks to maintain optimal service performance. Analyze business forecasts to anticipate system needs, enhance visibility through modern observability platforms, and automate operational recovery procedures. Promote a data-driven culture of operational excellence and service resilience. Job Responsibilities Define and maintain capacity planning models and performance baselines across all production services and infrastructure layers. Develop, maintain, and execute short- and long-term capacity and performance plans aligned with service growth and demand forecasts. Analyze business forecasts and usage trends to proactively identify required infrastructure or service expansions. Deliver weekly/monthly capacity and performance reports with actionable insights and forecasting trends. Own the Configuration Management and Capacity Management processes; ensure alignment with ITSM best practices. Maintain and ensure the accuracy of the Configuration Management Database (CMDB) through continuous audits and governance practices. Own the enterprise service catalog; integrate new services with defined SLAs and delivery models. Design and implement E2E monitoring strategies for services, systems, and infrastructure with advanced observability platforms. Deploy and maintain Dynatrace APM to enable full-stack service performance visibility, transaction tracing, and AI-powered root cause detection. Leverage Splunk for real-time log analysis, performance dashboards, anomaly detection, and operational insights. Integrate performance and capacity dashboards to support proactive service management and executive reporting. Provide advanced technical and functional support for Dynatrace APM, Splunk, and Capacity Management platforms. Implement proactive mechanisms to detect performance degradations using AI/ML-powered alerting and historical trend analysis. Automate repetitive operational tasks, including capacity scaling and DR procedures, using Ansible Automation Platform. Collaborate with application and infrastructure teams to resolve performance issues and deliver ongoing improvements. Own, maintain, and automate the disaster recovery playbooks to improve RTO and operational readiness across services. <br><br>Requirements<br><br> Bachelor's degree in Computer Science, Engineering, or a related field, 6+ years of relevant experience in IT Operations or Service Management. Strong hands-on experience with Dynatrace APM (full-stack monitoring, service flow analysis, synthetic and real user monitoring), Splunk (data ingestion, correlation, visualization, and anomaly detection), and Ansible Automation Platform (for operational task automation and configuration management) Proven expertise in capacity modeling, workload analysis, infrastructure performance tuning, and horizontal/vertical scaling strategies. Experience in managing and governing CMDB, service catalogs, and service performance KPIs. Scripting and automation experience (e.g., Python, Power Shell, Bash, YAML for Ansible). Strong knowledge of ITSM practices and frameworks (e.g., ITIL v4), particularly in Incident, Problem, Configuration, and Capacity Management. Demonstrated leadership in managing and coaching technical teams and third-party service providers. Experience working in highly available, high-transaction production environments, preferably in financial or critical services. Strong analytical and data visualization skills, with a focus on turning operational data into actionable insights. Excellent communication, stakeholder management, and presentation skills. Strong organizational, coordination, and decision-making abilities. A self-driven, innovative mindset with a continuous improvement and service reliability focus.
Job Role The Sales Associate's responsibilities consist of, first and most importantly, Ensures vehicle delivery , this will include greeting customers and demonstrating the vehicle's characteristics, capabilities, and features while comparing and contrasting competitive models face to face or over the phone. Moving vehicles when necessary, at any time of the year, or in any season. They will be required to complete sales paperwork, help car buyers complete finance applications and any paperwork needed to sell a car, and follow up and ensure favorable customer satisfaction through MAG CRM.<br>Job Responsibilities Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities. Extract and combine data to generate standard reports. Help senior colleagues manage internal client and customer relationships by using relevant sales or client systems. Identify potential customers by obtaining information, referrals, and recommendations from existing customers. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedures. Record and process custom/special customer orders, often dealing with ambiguous delivery expectations. Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required. Sell standard products and services to customers and/or supervise a team of sales advisors. Support others by carrying out routine inventory tasks, following established procedures.<br>Education Bachelor Degree in Business Administration or Relevant field of study preferred<br>Required Qualifications & Skills Fresh Graduate<br>Job-specific Skills:Ability to Work without supervision and provide technical guidance when required to orient the seller's organization around delivering to the key needs of their customers. Ability to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client Accurately identify and understand the key buying influences pertaining to an opportunity. Able to quickly and accurately define the needs of the key buying influencers. Skilled in effectively establishing trust within the buying centres in the client’s organization. Able to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution. Capable of asking questions to understand the circumstances surrounding client indifference and gain agreement from the client to discover the root causes of resistance. Can uncover clients’ explicit needs and/or unforeseen opportunities and challenges. Ability to quickly identify and accurately articulate why a client wants or does not want a change based on their business objectives and challenges and articulate the customer's needs in the customer's business language and context. Able to arrive at mutually beneficial commitments that help move the sales/client relationship forward. Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports. Capable of carefully preparing for client interactions using established frameworks.
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (:$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.<br><br>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.<br><br>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.<br><br>About The Role<br><br>In this role, you will be part of our growing and international engineering team, working with a high-quality code base and the latest tools, where you will promote your skills to be an expert in complex backend development, including microservices architecture, using Node.js,. You will own and build large scale backend systems and micro-services. You will design, develop, and deliver powerful server-side applications in a highly dynamic environment, where root cause analysis and rapid problem-solving are required.<br><br>About Your Role As “Back-end Engineer”<br><br>Build robust and scalable software in Node js Design and create (micro)services and system architecture for projects, and contribute and provide feedback to other team members Help improve existing code quality through writing unit tests, automation and performing code reviews Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution Dive into difficult problems and successfully deliver results on schedule<br><br><br>About Your Experience<br><br>BSc/MSc in Engineering, Computer Science or relevant field Minimum 4 years of experience in a similar role Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines Highly organized, creative and critical thinker Comfortable working in an entrepreneurial environment Solid OOP and software design knowledge - you should know how to create software that is extensible, reusable and meets desired architectural objectives<br><br><br>Must have technical skills:<br><br>Language: Node. JsDatabase: Mongodb or other Framework: Express.js & Nest j.s Web architecture: Rest and restful APIs, micro-services Master source version control: GITContainers: Docker, kubernetes Caching, Redis server Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus Web load balancing Scaling OS administration Encryption : https//, digital signing<br><br><br>Why you should join Yassir<br><br>???? You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal)???? Attractive salary and you even get a stake in the company???? Subsidized public transit pass????????Have a lasting impact on our company's culture???? Perfect timing with renowned investors to build something great???? Extremely steep learning curve with own responsibility and intensive guidance???? Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans<br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.