Financial Analyst Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li>Designing, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial or domestic purposes.</li><li>Operating a variety of standard power tools, electric meters and material handling equipment in performing duties.</li><li>Ensuring that work is in accordance with relevant codes.</li><li>Evaluating electrical systems, products, components, and applications by designing and conducting research programs.</li><li>Performing a wide variety of electrical maintenance tasks to service, inspect, troubleshoot, repair, install and maintain electrical equipment and machinery.</li><li>Conducting preventive maintenance programs and keeping maintenance records.</li><li>Providing training and guidance to junior and apprentice electricians as needed.</li><li>Reading blueprints or technical diagrams before doing work.</li><li>Estimating material, labor, or construction costs for budget preparation.</li><li>Keeping abreast of advances in technology and job knowledge by participating in educational opportunities and reading professional publications.</li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<p><strong>What You’ll Be Doing</strong></p><p><strong>End-to-End NPS Ownership:</strong> Manage the NPS ecosystem. Collect raw survey data,</p><p>conduct thorough sentiment and statistical analysis, extract meaningful "Voice of the</p><p>Customer" insights, and build compelling presentation decks to deliver findings to</p><p>leadership.</p><p><strong>CX Initiatives &amp; Projects:</strong> Proactively identify friction points in the customer lifecycle,</p><p>propose data-backed solutions, and spearhead cross-functional projects with other</p><p>departments to elevate the overall customer experience.</p><p><strong>Contact Rate Mitigation:</strong> Monitor inbound contact rate reasons, analyze the root</p><p>causes behind why customers are reaching out, and collaborate with product or</p><p>operational teams to mitigate unnecessary tickets.</p><p><strong>Systems &amp; Tools Product Owner:</strong> Serve as the primary Point of Contact for all</p><p>Customer Support software and tools. Manage integrations, communications, and</p><p>propose enhancements to ensure seamless performance.</p><p><strong>Knowledge Management:</strong> Own, structure, and maintain the internal Agent Knowledge</p><p>Base. Ensure all troubleshooting scenarios, policies, and workflows are completely</p><p>up-to-date to help agents provide fast, accurate answers.</p><p><strong>Requirements</strong></p><p><strong>What You’ll Need (Experience)</strong></p><p><strong>Years of Experience:</strong> 3–5 years of experience within a Customer Experience (CX),</p><p>Quality Assurance, or Customer Support Operations environment, with a strong focus on</p><p>data analysis or project coordination.</p><p><strong>Technical Mastery:</strong> Advanced proficiency in data visualization and reporting tools</p><p>(Excel, Google Sheets) and presentation software (PowerPoint/Google Slides) to map</p><p>out customer journeys.</p><p><strong>Tool Administration:</strong> Prior experience handling or administrating modern ticketing/CRM</p><p>systems and knowledge bases (e.g., Freshdesk, Zendesk, Salesforce).</p>

<ul><li><p>Lead and manage the Electrical Department across all company projects.</p></li><li><p>Plan, organize, and monitor electrical engineering and construction activities.</p></li><li><p>Review and approve electrical design documents, shop drawings, material submittals, and method statements.</p></li><li><p>Coordinate with project managers, consultants, clients, architects, and other engineering disciplines.</p></li><li><p>Ensure compliance with project specifications, applicable electrical codes, and company standards.</p></li><li><p>Monitor project progress and ensure electrical works are completed within the approved schedule and budget.</p></li><li><p>Review and approve material requisitions, procurement requests, and equipment selections.</p></li><li><p>Provide technical guidance and resolve engineering and construction issues.</p></li><li><p>Supervise testing, commissioning, and final handover of electrical systems.</p></li><li><p>Monitor productivity, quality, and performance of electrical teams and subcontractors.</p></li><li><p>Ensure compliance with Quality Management System &#40;QMS&#41;, Health, Safety & Environment (HSE) requirements, and company policies.</p></li><li><p>Review progress reports, cost reports, and performance indicators.</p></li><li><p>Participate in tender reviews, value engineering, budgeting, and technical evaluations.</p></li><li><p>Identify project risks and implement corrective and preventive actions.</p></li><li><p>Develop, mentor, and evaluate the performance of engineering staff.</p></li><li><p>Promote continuous improvement within the Electrical Department.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's Degree in Electrical Engineering.</p></li><li><p>Professional Engineering registration is preferred where applicable.</p></li><li><p>Project Management Professional (PMP) certification is an advantage.</p></li><li><p>Additional certifications related to quality, safety, or commissioning are desirable.</p></li></ul><ul><li><p>Minimum of 10 years of experience in electrical engineering within the construction industry.</p></li><li><p>Minimum of 5 years in a managerial or supervisory position.</p></li><li><p>Proven experience in commercial, residential, industrial, or infrastructure construction projects.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About iSchool<p>iSchool is a leading EdTech company helping students develop future-ready technology skills. We're looking for a <strong>Customer Excellence Specialist</strong> who is passionate about creating a smooth and enjoyable customer experience through our website and chatbot.</p><br>Job Summary<p>As a Customer Excellence Specialist, you'll be responsible for making sure our website chatbot is working smoothly and providing customers with the right information. You'll regularly test chatbot conversations, identify areas for improvement, and work with different teams to make the customer journey as simple and effective as possible.</p><br><p>If you enjoy solving problems, analyzing customer behavior, and improving digital experiences, we'd love to hear from you.</p><br>Responsibilities<ul><li> Monitor the chatbot and make sure it is working properly every day. </li><li> Test chatbot conversations and fix any issues or broken flows. </li><li> Update chatbot responses and FAQs to keep information accurate and up to date. </li><li> Analyze customer interactions to identify common questions and improvement opportunities. </li><li> Work closely with the Product, Marketing, and Customer Support teams to improve the chatbot experience. </li><li> Track chatbot performance and customer feedback to recommend improvements. </li><li> Ensure customers can easily reach a support agent when needed. </li><li> Document chatbot workflows and any updates or changes. </li><li> Help improve the overall customer journey across our website.</li></ul> </div>

<div ><table cellspacing="0" cellpadding="0" hspace="0" vspace="0"><tbody><tr><td align="left"><p class="MsoListParagraphCxSpFirst" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Copy, scan and store documents</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Check for accuracy and edit files, like contracts</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Review and update technical documents (e.g. manuals and workflows)</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Distribute project-related copies to internal teams</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >File documents in physical and digital records</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Create templates for future use</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Retrieve files as requested by employees and clients</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Manage the flow of documentation within the organization</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Maintain confidentiality around sensitive information and terms of agreement</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Prepare ad-hoc reports on projects as needed Ensure that the required number of Document Controllers are available in the cost center/project.</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Effectively monitor the implementation of the Document/Drawing Control procedure on a regular basis.</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Ensure that controlled copies of the latest approved documents and drawings are distributed to the appropriate staff, subcontractors, and suppliers as applicable.</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Maintain updated records of all approved documents and drawings and their distribution in a Document/ Drawing register &amp; the electronic platform, as applicable.</span></span><span ><span ><o\:p></o\:p></span></span></p><p class="MsoListParagraphCxSpLast" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Maintain the documents and drawings in the Document Control office under safe custody without any damage or deterioration with easy traceability.</span></span><span ><span ><o\:p></o\:p></span></span></p></td></tr></tbody></table></div><p><span ><span >Participate in establishing a document numbering system for the new project’s early stage.</span></span></p>

<p><h4>Job description</h4> <ul> <li><strong>Supervise and monitor team operation on daily bases.</strong></li> <li><strong>Minimize the risk by performing analysis and review of credit application to be submitted to risk manager.</strong></li> <li><strong>Process credit application in an efficient and timely manner.</strong></li> <li><strong>Prepare appropriate and sound recommendations to be presented to risk manager.</strong></li> <li><strong>Assist in planning, designing, and implementing the company’s overall risk management strategy and processes.</strong></li> <li><strong>Perform credit analysis for new schemes and products.</strong></li> <li><strong>Assess and process non-performing cases, loans rescheduling, initiating and dropping legal actions, etc.</strong></li> <li><strong>Participate in setting or amending credit policies, discretionary powers, and workflow.</strong></li> <li><strong>Track deficiencies and make appropriate recommendations to mitigate said risks in order to find suitable solutions.</strong></li> <li><strong>Undertake other tasks as requested by risk manager.</strong></li> </ul> <h4>Skills description</h4> <ul> <li><strong>Educational background:</strong> Bachelor's degree in accounting, finance, business administration, or relevant discipline.</li> <li><strong>Experience:</strong> <ul> <li>Minimum 6-7 years of relevant banking and/or microfinance experience.</li> <li>One year supervisory experience in the same position.</li> </ul> </li> <li><strong>Technical proficiency:</strong> <ul> <li>Ability to liaise with colleagues.</li> <li>Team player.</li> <li>Communication skills.</li> <li>Time management.</li> <li>Good understanding of risk management concepts and applications.</li> <li>Excellent skills in analyzing and evaluating statistical data.</li> <li>Awareness of company’s policy.</li> <li>Good analytical and reporting skills.</li> <li>Planning and organizing.</li> <li>Problem-solving.</li> </ul> </li> </ul></p><p></p>

<ul><li><p>Oversee and coordinate all on-site architectural activities to ensure compliance with design specifications and project requirements.</p></li><li><p>Collaborate with project managers, engineers, and contractors to deliver projects on schedule and within budget.</p></li><li><p>Review architectural drawings, blueprints, and specifications to ensure accuracy and feasibility.</p></li><li><p>Conduct regular site inspections to monitor progress, quality, and adherence to safety standards.</p></li><li><p>Resolve technical and design issues that arise during construction, providing innovative solutions as needed.</p></li><li><p>Prepare and maintain detailed site reports, documentation, and progress updates for stakeholders.</p></li><li><p>Ensure all construction activities comply with local building codes, regulations, and company standards.</p></li><li><p>Liaise with clients, consultants, and regulatory authorities to facilitate smooth project execution.</p></li><li><p>Coordinate the procurement and delivery of materials, ensuring timely availability for site operations.</p></li><li><p>Support the implementation of sustainable and environmentally responsible construction practices.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Architecture.</p></li><li><p>4 to 10 years of proven experience in Architectural Site Engineering or a similar role.</p></li><li><p>Strong knowledge of Construction Processes, Materials, and Architectural Detailing.</p></li><li><p>Excellent understanding of Building Codes, Safety Regulations, and Industry Standards.</p></li><li><p>Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</p></li><li><p>Exceptional communication and interpersonal skills for effective collaboration.</p></li><li><p>Strong problem-solving abilities and attention to detail.</p></li><li><p>Experience working in an office-based environment with regular site visits.</p></li><li><p>Ability to work full-time and commit to long-term projects.</p></li></ul><p></p>

About Money More & Mondia:<br><br>Money More is the consumer fintech app of Mondia Group. It turns everyday bank transaction messages into a clear, real-time picture of a person's finances, helping users in Egypt spend smarter, budget better, and save more — in both Arabic and English. We are scaling from an early, product-led launch toward a nationwide personal-finance companion, and evolving into a broader fintech and consumer-intelligence platform.<br><br>Mondia Group is a digital services and marketplace provider that integrates digital products and experiences into telecom operators, banks, and other large distribution channels. Money More is one of Mondia's key growth bets, built by a small, senior, fast-moving product team.<br><br>About the Role:<br><br>We are looking for an experienced Senior Mobile Engineer with deep native Android expertise to build high-quality, scalable, and secure applications. You will play a key role in designing application architecture, implementing new features, improving performance, and mentoring engineers, while collaborating closely with product, design, backend, QA, and i OS teams.<br><br>The ideal candidate has strong expertise in native Android development and modern Kotlin-based architecture, and is comfortable working in a fast-paced, product-focused environment with a strong sense of ownership.<br><br>Responsibilities<br><br> Design, develop, and maintain high-quality native Android applications Build scalable and maintainable solutions using modern Android architecture Lead technical design discussions and contribute to system architecture decisions Collaborate with Product, Design, Backend, QA, and i OS teams Write clean, testable, and reusable code following best engineering practices Optimize application performance, memory usage, startup time, and battery consumption Ensure application stability through unit testing, UI testing, and code reviews Integrate RESTful APIs and collaborate with backend teams on API design Mentor junior developers and promote engineering excellence Participate in Agile development processes and continuous delivery practices Drive technical improvements and help establish engineering standards<br><br>Requirements<br><br>Programming Languages<br><br> Strong proficiency in Kotlin Good knowledge of Java Familiarity with Swift / Swift UI and native i OS development concepts<br><br>Android Development<br><br> Strong experience with native Android development Deep understanding of the Android SDK and Jetpack libraries Excellent knowledge of the Android application lifecycle and platform internals Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers<br><br>Modern Android Development<br><br> Jetpack Compose, Coroutines, and Kotlin Flow Work Manager, Navigation Component, and View Model Dependency Injection (Hilt / Dagger preferred)<br><br>Architecture<br><br> Strong understanding of MVVM, MVI, and Clean Architecture Modular architecture, SOLID principles, and separation of concerns<br><br>System Design<br><br> Experience designing scalable mobile architectures Ability to make architectural decisions and evaluate trade-offs Understanding of application modularization and feature separation<br><br>Networking<br><br> REST APIs, JSON serialization, and backend integration Error handling, authentication flows, and network caching<br><br>Performance<br><br> Strong understanding of UI rendering performance and memory management Threading and concurrency, startup optimization, and battery optimization ANR prevention, plus performance profiling and debugging<br><br>Concurrency<br><br> Kotlin Coroutines, Flow, and Dispatchers Structured concurrency, threading models, and background processing<br><br>Testing<br><br> Unit testing, UI testing, and integration testing Test-Driven Development (TDD) and mocking frameworks<br><br>Development Practices<br><br> Git, pull request workflows, and code reviews CI-friendly development practices and Agile / Scrum methodologies<br><br>Soft Skills<br><br> Strong ownership mentality and an execution-focused mindset Excellent communication skills and the ability to work independently Comfortable in fast-moving, startup-like environments Strong problem-solving and analytical skills<br><br>Nice to Have<br><br> Native i OS development experience using Swift / Swift UI Experience building Fin Tech or financial applications Experience with offline-first applications Local persistence technologies such as Room, SQLite, and Data Store Experience with CI/CD pipelines Experience with analytics platforms (Firebase Analytics, Mixpanel, Clever Tap, etc.) Experience with A/B testing, experimentation frameworks, and feature flags Experience implementing mobile security best practices, including: Encrypted local storage SSL certificate pinning Secure authentication and authorization flows Secure handling of sensitive user data Android Keystore usage<br><br>Preferred Experience<br><br> 5+ years of professional Android development experience Experience delivering production applications at scale Experience mentoring engineers and conducting code reviews Experience working with cross-functional teams in Agile environments Proven ability to own features from design through production release<br><br>What We're Looking For<br><br>A successful candidate is someone who:<br><br> Writes clean, maintainable, and scalable Kotlin code Understands mobile architecture beyond implementation details Thinks about performance, security, maintainability, and user experience from the beginning Takes ownership of features end-to-end Enjoys solving complex engineering challenges Continuously learns and adopts modern Android development practices Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences<br><br>Location & Work Model<br><br>This is an on-site role based in Cairo, Egypt. Our team works primarily from the office to stay closely aligned in a fast-moving product environment, with up to 13 work-from-home days per quarter (roughly one day per week). Please apply only if you are able to work on-site in Cairo on this basis.<br><br>Equal Opportunity<br><br>Mondia Group is an equal-opportunity employer. We welcome applicants of all backgrounds and make hiring decisions based on merit, qualifications, and role fit, without discrimination. We are committed to a fair and inclusive hiring process.<br><br>Benefits<br><br>Social insurance Health insurance for employee and family The company will contribute up to EUR 25 per month towards staff perks Benefit from our performance-based bonus scheme, in line with company policy EUR equivalent salaries paid in EGP

Job Description<br><br>The Position:<br><br>The Operational Risk and Control Specialist post is part of the UNFPA Division for Management Services’ (DMS) Quality Management Unit (QMU). The position is located in UNFPA’s Arab States Regional Office (ASRO), in Cairo, Egypt. The incumbent initially works under the supervision of the Chief, QMU. The position is rotational.<br><br>How you can make a difference:<br><br>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.<br><br>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.<br><br>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results<br><br>Job Purpose:<br><br>The incumbent provides guidance, technical support, and oversight to all business units (BUs) in the region, covering implementing partner management, internal control and fraud risk management. Based on rigorous and continuous data analysis, the incumbent identifies risks, flags and control gaps, addresses these through appropriate mitigating measures, and escalates as needed.<br><br>Guide, advise and coordinate the application of corporate policies in the region, adapt CO approaches, and contribute field perspective to standards, policies, tools Technically support BUs in the region, function as regional knowledge hub and support the RO and BUs in applying policies, effectively using systems and undertaking corrective action as necessary. Build capacity by training, coaching and backstop CO capacities Oversee BUs, monitor and analyse CO performance and identify CO performance and internal control gaps, ensure compliance and corrective action, escalate as needed<br><br><br>You would be responsible for:<br><br>Implementing Partners risk management/ HACT<br><br>The Specialist masters processes, systems and policies for implementing partner risk management or HACT and is the first port of call for all technical questions and policy guidance. The Specialist proactively monitors who detects risks, gaps and weaknesses, devises mitigating measures and ensures compliance. These processes include: Due diligence/ vetting, capacity and risk assessment, monitoring and assurance, and IP fraud risk management.<br><br>Guidance<br><br>Offer consistent guidance to BUs on implementing IP risk and assurance policies, ensuring corporate strategies are adapted to specific local contexts. Assist BUs in selecting the most appropriate operational modalities and instruments for implementing partnerships. Support BUs in the implementation of corporate risk-based IP assessment and assurance activities, facilitating the escalation process for necessary exceptions. Proactively engage at regional inter-agency fora on IP management. Guide BUs on strategic UNCT collaboration on IP management. Advocate for and support BUs in the diligent allocation of resources for the necessary IP risk mitigation and assurance and advance risk sharing efforts. In particular, guide CO on ensuring the cost of IP management is reflected in donor proposals.<br><br><br>Technical support<br><br>First port of call for technical support to the RO and BUs on IP assurance and risk management, incl. inter-agency processes. Ensure that BUs have updated knowledge on IP management. Support BUs in applying and complying with corporate policies and standards for IP management. Support the implementation by the RO and BUs of optimised corporate systems and tools, including dashboards and checklists. Serves as the hub for knowledge management and learning in the region. Collect and promote best practices in IP mgt and make them available throughout the BUs. Address knowledge, capacity and performance gaps across regions and prioritise based on risk. In consultation with the team, identify capacity gaps at business units and IPs and arrange for appropriate training on policies and best practices Provide or arrange temporary backstopping to BUs in case of capacity constraints. Provide regional quality assurance over all HACT reports in the region (capacity assessments, spot checks, audits and the follow up to recommendations from all three exercises). Facilitate development of appropriate IP due diligence tools for countries in the region taking into consideration feedback from interagency fora, UNCTs and or UN Risk units. <br><br><br>Management oversight<br><br>Using available data, reports, dashboards and interactions with BUs, monitor and follow up on regional CO compliance, timeliness and completeness. Analyse regional CO compliance and performance and identify gaps for corrective action. Provide regional quality assurance over data and processes. Ensure compliance and performance of BUs for IP assurance and ensure that targets are met. Monitor corrective action for IP mgt by BUs for gaps and ensure technical support is provided as needed. Monitor for, identify, and address CO internal control weaknesses for IP risk management and ensure they are addressed and support is provided as needed. Escalate high risks detected for IP issues to the Chief, QMU and the Regional Director as needed.<br><br><br>Internal controls and fraud risk management<br><br>The Specialist masters processes, systems and policies for the internal controls and fraud risk management portfolio and is the first port of call for all technical questions and policy guidance. The Specialist proactively monitors to detect risks, gaps and weaknesses, devices mitigating measures and ensures compliance. These processes include: assessment and optimisation of internal controls and the Internal Control Framework (ICF), segregation of duties (SOD), control of system access and user roles, Anti-Fraud and Anti-Money-laundering/Counter Financing for Terrorism (AML/CFT) and integration with enterprise risk management (ERM).<br><br>Guidance and Support<br><br>Provide consistent guidance and solutions to the RO and BUs on the implementation of the ICF, SOD, system access/user roles, AML/CFT policies. Provide technical support, backstopping and capacity building to BUs on ICF, Anti-Fraud and AML training as needed. Support BUs to implement segregation of duties in the corporate ERP and ensure access roles are assigned in line with the ICF and the guidance on SOD. Support CO’s fraud risk assessments in conjunction with ERM colleagues.<br><br><br>Management oversight<br><br>Using available data, reports and dashboards monitor regional CO compliance, timeliness and completeness. Analyse and identify gaps and raise to the RO for CO corrective action on performance gaps in the application of the ICF, including assignment of user roles, anti-fraud and AML policies. Ensure BUs take corrective actions. Ensure system user roles are aligned with the ICF policies and guidance. Promptly escalate significant internal control weaknesses to the Chief, QMU, and the Regional Director, and coordinate corrective actions with HQ business owners in human resources, procurement, finance, information technology and others as required.<br><br><br>Qualifications and Experience: <br><br>Education: <br><br>Advanced university degree in any of the following disciplines: Public Administration, Business Administration, Risk Management, Audit, Management or other related field.<br><br>Knowledge and Experience: <br><br>A minimum of 5 years of professional experience in public administration, risk management, audit or other related areas, ideally in an international organisation. Excellent interpersonal, communication, and persuasion skills. Proven ability to build and sustain effective working relationships and to command attention to urgent tasks. Experience in drafting guidance and procedures and ability to make clear, compelling oral and written presentations Initiative and sound judgment Strong data, analytical and conceptual abilities Proficiency in current office software applications and corporate IT systems. Dedication to the principles of the United Nations Previous experience in the UN and knowledge of UN internal control, risk management and implementing partner procedures is advantageous. Previous experience in field operations is advantageous.<br><br><br>Languages: <br><br>Fluency in English is required; working knowledge of Arabic is desirable.<br><br>Required Competencies: <br><br>Values:<br><br>Exemplifying integrity, Demonstrating commitment to UNFPA and the UN system, Embracing cultural diversity, Embracing change<br><br><br>Core Competencies: <br><br>Achieving results,Being accountable,Developing and applying professional expertise/business acumen,Thinking analytically and strategically,Working in teams/managing ourselves and our relationships,Communicating for impact<br><br><br>Functional Competencies:<br><br>Managing the organization’s financial resources Providing procurement services Ensuring facilities and assets management<br><br><br>Compensation and Benefits:<br><br>This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.<br><br>UNFPA Work Environment:<br><br>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.<br><br>Disclaimer:<br><br>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.<br><br>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.<br><br>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.<br><br>About UNFPA<br><br>We promote gender equality and empower women, girls and young people to take control of their bodies and their futures.<br><br>Learn more

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a skilled Full Stack Software Developer with strong expertise in Java, Spring Boot microservices, React.js, Next.js, JavaScript, and TypeScript to design, build, and support scalable digital solutions. The role offers the opportunity to contribute across the full software development lifecycle, collaborate with cross-functional teams, influence architectural decisions, and support the development of high-quality end-to-end applications. The successful candidate will also have the opportunity to mentor colleagues and contribute to engineering best practices.</p> <h4>What you’ll do</h4> <ul> <li>Design, develop, and maintain scalable backend systems using Java and Spring Boot microservices.</li> <li>Define, implement, and evolve microservice architectures and RESTful APIs.</li> <li>Ensure code quality through testing, peer reviews, and adherence to engineering standards.</li> <li>Drive effective integration between backend services and React-based user interfaces.</li> <li>Contribute across planning, design, implementation, testing, deployment, and ongoing support activities.</li> <li>Support containerisation initiatives using Docker and contribute to CI/CD automation practices.</li> <li>Collaborate with business analysts, engineering teams, and other stakeholders to deliver scalable solutions.</li> <li>Mentor junior engineers and help advance shared engineering standards across the team.</li> </ul> <h4>Who you are</h4> <ul> <li>Degree in Computer Science, Engineering, or a related discipline.</li> <li>Approximately 4–6 years of experience delivering enterprise IT projects.</li> <li>Strong full stack development experience using Java, Spring Boot microservices, React.js, Next.js, JavaScript, and TypeScript.</li> <li>Proven experience designing scalable microservices, REST and GraphQL APIs, and distributed systems.</li> <li>Strong understanding of modern frontend engineering, component-based architectures, performance optimisation, and user interface best practices.</li> <li>Experience integrating frontend applications with backend services and defining scalable API contracts.</li> <li>Good knowledge of SQL and NoSQL databases, caching approaches, and data modelling techniques.</li> <li>Experience with CI/CD tools and DevOps practices, including Jenkins, GitHub Actions, or GoCD.</li> <li>Strong experience with Git-based workflows, collaborative development practices, and code reviews.</li> <li>Ability to take technical ownership, contribute to architectural decisions, and support the growth of other engineers.</li> <li>Awareness of Docker and related containerisation technologies; knowledge of Kubernetes would be advantageous.</li> <li>Strong communication skills and the ability to work effectively with multiple stakeholders in cross-functional environments.</li> <li>A continuous learning mindset with an interest in emerging technologies, automation, and process improvement.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on scalable enterprise applications using modern full stack technologies.</li> <li>Exposure to microservices architecture, cloud-native development practices, and distributed systems design.</li> <li>Opportunities to influence technical decisions and contribute to architecture discussions.</li> <li>Collaboration with cross-functional teams in a global technology environment.</li> <li>Experience mentoring colleagues and contributing to engineering excellence initiatives.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced microservices architecture and enterprise application design.</li> <li>Full stack solution delivery across backend and frontend technologies.</li> <li>CI/CD automation, DevOps practices, and application containerisation.</li> <li>Technical leadership, architectural decision-making, and engineering mentoring.</li> <li>Scalable API design, distributed systems concepts, and modern software engineering practices.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Company Description Data Flow Group is a global provider of specialized Primary Source Verification solutions, background screening, and immigration compliance services that help organizations mitigate risk and make informed decisions. The company combines high data security, advanced technology, rigorous processes, and qualified research analysts with a worldwide network of over 100,000 issuing authorities to verify credentials directly from primary sources. Data Flow adheres to leading regulatory standards, including JCI, ISO, and GDPR, ensuring trusted and compliant services. Headquartered in Dubai with offices across multiple regions, Data Flow serves clients in more than 200 countries with multilingual, locally tailored services. The company also collaborates with expert language partners to enhance its ability to process documents and certificates in various languages.<br>Role Description The Contact Center Specialist – English is a full-time, on-site role based in Giza. This role involves handling inbound and outbound calls, emails, and other customer interactions to support applicants and clients using Data Flow’s verification and compliance services. The specialist responds to inquiries, provides clear and accurate information, and guides customers through processes while adhering to contact center protocols and performance metrics. Daily responsibilities include using IVR and contact center systems, logging and updating records, escalating complex cases when needed, and ensuring service levels and quality standards are met. The role also requires collaborating with team members and supervisors to continuously improve customer satisfaction and operational efficiency.<br>Qualifications Strong contact center skills, including Contact Center Operations and IVR usage, with experience handling high volumes of customer interactions. Customer-focused abilities, including Customer Service and Customer Satisfaction, with a track record of resolving issues and maintaining positive relationships. Excellent Communication skills in English, both spoken and written, with the ability to explain complex information clearly and professionally. Good computer literacy and ability to work with CRM or ticketing systems, contact center software, and standard office applications. Attention to detail, strong organizational skills, and the ability to follow structured processes and compliance guidelines. Ability to work on-site in Giza on a full-time basis, including shifts if required by business needs. Previous experience in a contact center, customer service, or similar environment is preferred. Diploma or bachelor’s degree in any discipline is an advantage, or equivalent practical experience.

Company Description Data Flow Group is a global provider of specialized Primary Source Verification, background screening, and immigration compliance services that help organizations reduce risk and make informed decisions about applicants and registrants. The company leverages high data security standards, advanced technology, rigorous processes, qualified research analysts, and a network of over 100,000 issuing authorities to verify credentials directly from primary sources. Data Flow adheres to leading international regulatory standards, including JCI, ISO, and GDPR, ensuring reliability and compliance in all verification activities. Headquartered in Dubai, the Group operates offices worldwide and serves clients in more than 200 countries, offering multilingual, locally tailored services supported by expert language partners.<br>Role Description This full-time, on-site Contact Center Specialist role is based in Giza. The Contact Center Specialist will handle inbound and outbound customer interactions via phone, email, and other channels, providing accurate information about Data Flow’s verification services and processes. Responsibilities include resolving inquiries, addressing concerns, and guiding applicants and clients through required steps while following established contact center procedures and service level agreements. The role involves using IVR and contact center systems to manage queues, document interactions, and escalate complex cases appropriately. The specialist is expected to maintain high standards of customer satisfaction, contribute to continuous improvement initiatives, and collaborate with team members and supervisors to ensure consistent, high-quality service.<br>Qualifications Candidates should possess skills in Contact Center Operations and IVR, including familiarity with call routing, queue management, and contact center tools. Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on empathy, problem-solving, and relationship building. Candidates should possess excellent Communication skills, both verbal and written, and be able to interact clearly and professionally with diverse customers. Relevant experience in a contact center, customer support, or service-oriented environment is highly beneficial. Ability to work on-site in Giza, Smart Village manage time effectively, and handle high volumes of customer interactions. Comfort with using CRM or ticketing systems and basic computer applications; prior experience in verification, compliance, or similar fields is an advantage. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is a plus.

<p>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!</p><p><b>THE ROLE</b></p><p>You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.</p><p><b>WHAT YOU LL DO</b></p><ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a customer s problem solved in one contact is worth more than ten polished replies</li><li>You d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the front line.<br> When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team.<br> In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.<br> WHAT YOU’LL DO Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales WHAT WE’RE LOOKING FOR 5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling The judgement to know which cases resolve at first contact and which must go to a specialist A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential YOU’LL THRIVE HERE IF YOU You believe a customer’s problem solved in one contact is worth more than ten polished replies You’d rather fix the reason cases escalate than clear the queue and move on You coach in the moment, because the team is only as good as its last hard call You want to build the front line a bank is judged by</span> </div>

Senior Python Backend Engineer – A2A & AWS Agent Core Location: Remote / Global Engagement: Staff Augmentation through Intellias Department: Core Architecture / Digital Engineering Platform Degree: Bachelor’s Degree Experience: 5+ years<br>About the Role We are looking for a Senior Python Backend Engineer to build and integrate agent-to-agent (A2A) communication capabilities on AWS Agent Core platforms. The role focuses on Python backend development, A2A protocol implementation, agent discovery and registration, event-driven communication, and scalable multi-agent interactions. The ideal candidate has strong backend engineering experience, expertise in asynchronous systems, and hands-on knowledge of modern API and agent integration patterns. You will join the Core Architecture Team and help build the foundations for a scalable enterprise multi-agent ecosystem, enabling AI agents and services to discover, communicate with, and securely invoke one another.<br>Project Overview Our customer is a multinational corporation with more than a century of history, operating in 180+ countries and serving more than 1 billion consumers worldwide. The organization is undertaking a major transformation focused on introducing a new generation of Reduced-Risk Products (RRPs) and developing an innovative digital ecosystem around IoT, e Commerce, and digital marketing. Its IT platform hosts 700+ applications, creating a complex environment in which scalable, secure, and standardized engineering capabilities are essential.<br>Intellias supports the engineering of a comprehensive software ecosystem for a game-changing IoT product at the intersection of innovative consumer experiences and cutting-edge technology. As a Senior Python Backend Engineer, you will become part of the Core Architecture Team, contributing to the architecture and implementation of best practices across the Digital Engineering Enterprise Platform. The platform provides engineering teams with reusable services, technologies, and practices that accelerate software development and operations while addressing common SDLC challenges and ensuring compliance and security.<br>Key Responsibilities Backend & Agent Core Development Design, develop, and maintain scalable backend services using Python and the AWS Agent Core SDK. Build and maintain A2A integrations using AWS Agent Core Runtime and Gateway. Implement agent registration, target configuration, and discovery workflows. Develop reliable backend services for distributed multi-agent environments. Design APIs and routing mechanisms that enable seamless communication between agents and enterprise services. A2A Protocol Implementation Implement A2A communication patterns between caller and target agents. Work with the A2A protocol wire format, including:JSON-RPC 2.0SSE task lifecycle events Push notifications Implement agent invocation workflows and communication templates. Develop and maintain Agent Card definitions. Implement and maintain the /.well-known/agent.json endpoint for agent discovery. Ensure Agent Card schemas accurately describe agent capabilities, endpoints, and interaction requirements. Asynchronous & Event-Driven Communication Design asynchronous communication flows using Server-Sent Events (SSE), webhooks, and push notifications. Implement task lifecycle handling and status tracking. Build event-driven mechanisms for monitoring agent execution and communication. Support reliable communication across distributed agents and services. Handle asynchronous failures, retries, timeouts, and other distributed-system concerns. API & Integration Engineering Design and implement REST APIs, including building and maintaining production endpoints. Develop API routing and integration patterns for agent-to-agent communication. Implement secure and reliable service-to-service interactions. Integrate agents with enterprise platforms and supporting services. Ensure API contracts and integration patterns are consistent, maintainable, and scalable. Scalability, Security & Reliability Design secure communication mechanisms between distributed agents and services. Optimize backend services for performance, reliability, and scalability. Implement appropriate error handling, monitoring, and operational controls. Troubleshoot production and integration issues. Conduct testing and validation of agent communication workflows. Contribute to architecture decisions and engineering best practices. Collaboration & Documentation Collaborate with AI, platform, architecture, and security teams to support the enterprise multi-agent ecosystem. Work with technical stakeholders to define integration requirements and connectivity patterns. Participate in code reviews, technical design discussions, and architecture reviews. Produce technical documentation covering APIs, integration standards, Agent Cards, and agent connectivity patterns. Contribute to continuous improvement of the enterprise agent platform.<br>Required Qualifications & Experience Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.5+ years of professional experience in Python or Go backend engineering. Strong hands-on experience with Python, particularly asynchronous programming. Experience with REST API implementation, including building production endpoints rather than only consuming APIs. Experience with API integration and routing. Strong understanding of agent-to-agent or microservice communication patterns. Experience with asynchronous and event-driven communication patterns such as:SSEWebhooks Event-driven APIsExperience designing and implementing scalable backend services. Understanding of distributed systems and service-to-service communication. Strong understanding of API contracts, JSON-based communication, and integration patterns. Ability to troubleshoot complex distributed backend and integration issues. Strong English communication and collaboration skills. AWS & A2A Technical Requirements<br>Hands-on experience with the following is strongly preferred:AWS Agent Core Runtime AWS Agent Core Gateway Agent registration and target configuration Agent discovery Agent Card JSON schema/.well-known/agent.json endpoint implementation A2A protocol JSON-RPC 2.0SSE-based task lifecycle events Push notifications Caller and target agent invocation patterns Python Agent Core SDKREST-based agent integrations<br>Nice-to-Have Qualifications Experience validating AWS Agent Core Gateway template integrations. Experience with AWS Bedrock multi-agent invocation patterns. Hands-on experience implementing SSE event streaming, including task lifecycle events and push notifications. Experience with Open Telemetry trace propagation across A2A agent hops. Familiarity with AWS Distro for Open Telemetry (ADOT). Experience with AI agent platforms and multi-agent architectures. Experience with cloud-native and serverless architectures on AWS. Experience with API gateways, service discovery, and distributed routing. Experience working in large enterprise technology environments.<br>Key Technical Skills Python | AWS Agent Core | Agent Core Runtime | Agent Core Gateway | A2A Protocol | Agent-to-Agent Communication | REST APIs | JSON-RPC 2.0 | SSE | Webhooks | Agent Cards | Agent Discovery | Async Python | Event-Driven Architecture | API Integration | Backend Engineering | Distributed Systems | AWS Bedrock | Open Telemetry<br>Why This Position? Work at the forefront of AI engineering: Build infrastructure enabling AI agents to communicate and collaborate autonomously. Build enterprise-scale multi-agent capabilities: Contribute to a platform designed to support secure and scalable agent-to-agent interactions. Cutting-edge AWS technology: Gain hands-on experience with AWS Agent Core and emerging agent interoperability patterns. Architecture impact: Join the Core Architecture Team and influence standards for enterprise agent connectivity and integration. Global scale: Contribute to technology supporting an organization with 700+ applications across 180+ countries. Innovation-focused environment: Work at the intersection of AI, IoT, cloud engineering, and digital transformation. Meaningful technical challenges: Solve complex problems involving distributed systems, asynchronous communication, agent discovery, routing, and event-driven architectures. Intellias partnership: Join through Intellias and contribute to a major global technology transformation.<br>Education Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related technical field.

Staff Data Engineer<br>About the Role Intellias is looking for a Staff Data Engineer to join a large-scale digital healthcare initiative focused on building the data and AI foundations that power personalized healthcare experiences. This is a Staff-level Individual Contributor role for an engineer who combines deep data engineering expertise with distributed systems thinking, backend development, and technical leadership. You will design and build scalable data infrastructure, solve complex cross-platform engineering challenges, and establish technical patterns and standards adopted across multiple engineering teams. The role is highly hands-on while also requiring the ability to provide technical direction, mentor experienced engineers, and influence architecture across the broader platform.<br>Project Overview The project is building a FHIR-based healthcare data platform that integrates data from EHRs, healthcare applications, wearables, portals, and other sources to enable connected and personalized healthcare experiences. The platform supports:Real-time and batch data processing Operational and analytical workloads Healthcare interoperability Data-intensive product capabilities Machine learning and AI use cases Scalable, cloud-native data infrastructure<br>The technology landscape includes Python, PySpark, Apache Spark, Kafka, Duck DB, Prefect/Airflow, Fast API, Mongo DB, Docker, Kubernetes, and cloud-native infrastructure. The core engineering challenge is to build secure, reliable, and scalable data foundations capable of processing heterogeneous healthcare data while supporting product engineering, analytics, machine learning, and emerging AI capabilities.<br>What You’ll DoDesign and implement solutions for large-scale, ambiguous data engineering and distributed-systems challenges. Architect, build, and evolve real-time and batch data infrastructure supporting operational, analytical, and AI/ML workloads. Design and scale event-driven data pipelines using technologies such as Kafka, Spark, and PySpark. Build production backend services and APIs using Python and Fast API to support data and platform capabilities. Define scalable approaches to data ingestion, transformation, modeling, validation, storage, and delivery. Design data architectures that address schema evolution, data quality, heterogeneous data integration, scalability, and operational reliability. Establish and champion technical standards, architectural patterns, engineering best practices, and reusable platform components. Serve as a cross-team technical authority for data systems, distributed processing, pipelines, and platform architecture. Improve the reliability, scalability, performance, and cost efficiency of data infrastructure. Implement robust observability, logging, monitoring, and alerting across distributed data systems. Design systems with security, privacy, healthcare compliance, and scalability built in from the beginning. Improve engineering workflows, CI/CD pipelines, automated testing, and production deployment practices. Collaborate closely with Product, ML/AI, Platform, Infrastructure, and application engineering teams to develop shared data capabilities. Provide technical mentorship through architecture reviews, design discussions, pairing, and knowledge sharing. Evaluate emerging data and AI technologies and introduce them where they provide measurable improvements to platform capabilities or engineering efficiency. Remain hands-on with production engineering, validating architectural decisions through implementation and operational experience.<br>What You Bring Required Qualifications5+ years of professional software and data engineering experience, including at least 3 years working with large-scale distributed data systems. Deep expertise designing and building scalable data platforms, pipelines, and distributed processing systems. Strong hands-on proficiency in Python, with production experience using technologies and libraries such as PySpark, Pandas, and Fast API. Strong experience with Apache Spark/PySpark and distributed data processing at scale. Experience designing and implementing real-time and batch data pipelines using Kafka, Spark, or comparable distributed processing technologies. Strong understanding of data architecture, data modeling, schema evolution, data quality, and heterogeneous data integration. Experience with workflow orchestration technologies such as Prefect, Apache Airflow, or equivalent. Experience building production backend services and APIs supporting data and platform capabilities. Strong SQL skills and hands-on experience with modern data storage technologies, including relational and NoSQL databases such as Mongo DB. Strong understanding of distributed systems principles, including scalability, reliability, fault tolerance, consistency, and performance. Experience designing and implementing observability, logging, monitoring, and alerting for distributed data systems. Strong cloud-native engineering experience, including Docker, Kubernetes, CI/CD, and production deployment practices. Proven ability to independently design solutions for ambiguous, large-scale engineering problems spanning multiple systems and teams. Demonstrated experience establishing technical standards, engineering patterns, development practices, and reusable platform capabilities. Strong technical leadership skills, including experience mentoring senior engineers, conducting design reviews, and influencing architecture without formal people-management authority. Strong understanding of security, privacy, and data protection principles for production data platforms. Professional English proficiency sufficient for direct collaboration with U. S.-based engineering, product, ML, and platform teams. Bachelor's degree in computer science, Engineering, or a related field.<br>Nice to Have Experience with FHIR, HL7, C-CDA, or other healthcare interoperability standards. Previous experience in healthcare, Health Tech, or another regulated data environment. Understanding of HIPAA, HITECH, or comparable data privacy and compliance requirements. Experience deploying or supporting LLMs, ML models, AI-enabled data products, or retrieval-based systems. Experience building data infrastructure supporting ML/AI workloads and production inference. Hands-on experience with observability technologies such as Open Telemetry, Datadog, Prometheus, or similar platforms. Experience with Duck DB or modern analytical data-processing technologies. Experience with AI-assisted engineering tools such as Claude Code, Git Hub Copilot, Cursor, or comparable solutions. Contributions to open-source projects or publicly available engineering initiatives.<br>Why Join This Initiative? This role offers the opportunity to shape the data and AI foundations of a modern healthcare platform operating at significant scale. You will work on technically complex challenges spanning:Distributed data processing Event-driven architectures Backend services Cloud-native infrastructure Healthcare interoperability Data platform architecture AI/ML enablement<br>As a Staff-level Individual Contributor, your impact will extend well beyond individual services or pipelines. You will establish architectural patterns, influence technical decisions across teams, mentor experienced engineers, and help define how the broader engineering organization builds and operates data-intensive systems. At the same time, this is fundamentally a hands-on engineering role. You will design systems, build critical components, validate architectural decisions through code, and remain closely connected to how systems behave in production. This position is particularly well suited for an engineer who wants to combine deep technical expertise with organization-wide engineering influence while building data infrastructure that directly enables better healthcare products and emerging AI capabilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> <p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br> <br> <br> Your role and responsibilities <br> <p>- Expertise in SAP Basis, including system installation, upgrades, and performance tuning.</p><br><br><p>- In-depth knowledge of conversion from S4HANA HUB deployment to standalone merge.</p><br><br><p>- In-depth knowledge of Designing high available and disaster recovery scenarios.</p><br><br><p>- In-depth knowledge of SAP applications and system landscapes, including the ability to configure, monitor, and troubleshoot SAP systems.</p><br><br><p>- In-depth knowledge of Operating System (Linux/Unix/Windows).</p><br><br><p>- Sybase knowledge and experience.</p><br><br><p>- Expertise in PO , BOBJ and BW4HANA.</p><br><br><p>- Experience of SAP Security activities during SAP S/4HANA upgrade projects, ensuring secure and compliant implementation of new releases.</p><br><br><p>- Perform authorization impact assessments and identify security-related changes introduced by the upgraded SAP S/4HANA version.</p><br><br><p>- Execute and validate SU25 upgrade activities, including authorization proposal updates and role adjustments.</p><br><br><p>- Review, remediate, and optimize SAP roles, profiles, and authorization objects affected by the upgrade.</p><br><br><p>- Conduct security testing and validation for business processes, interfaces, SAP Fiori applications, and custom developments following the upgrade.</p><br><br><p>- Analyze and resolve authorization issues identified during upgrade testing, cutover, and post-go-live support.</p><br><br><p>- Review and update SAP Fiori catalogs, spaces, pages, business roles, and OData service authorizations as part of the upgrade process.</p><br><br><p>- Validate Single Sign-On (SSO), Identity Management, and authentication mechanisms after the upgrade.</p><br><br><p>- Collaborate with Basis, Functional, Development, Audit, and Compliance teams to ensure security requirements are met throughout the project lifecycle.</p><br><br><p>- Support hypercare and stabilization activities by resolving security-related incidents and user access issues.</p><br><br><p>- Maintain security documentation, role design standards, and upgrade-related compliance records.</p><br><br><p>- Expertise in executing SAP S/4HANA version upgrades, Feature Package Stack (FPS) updates, and Support Package Stack (SPS) implementations.</p><br><br><p>- Plan and perform end-to-end SAP S/4HANA upgrade activities, including assessment, preparation, execution, cutover, and post-go-live support.</p><br><br><p>- Conduct SAP Maintenance Planner activities and prepare upgrade roadmaps and technical strategies.</p><br><br><p>- Execute SAP Software Update Manager (SUM) upgrade procedures and manage upgrade-related technical tasks.</p><br><br><p>- Perform impact analysis for SAP S/4HANA upgrades, including custom developments, interfaces, Fiori applications, and third-party integrations.</p><br><br><p>- Coordinate upgrade activities across SAP Basis, Security, Development, Functional, Infrastructure, and Business teams.</p><br><br><p>- Validate system readiness and perform pre-upgrade and post-upgrade health checks.</p><br><br><p>- Manage SAP kernel upgrades, database revisions, and operating system compatibility requirements.</p><br><br><p>- Support SAP Fiori, SAP Gateway, and embedded analytics upgrades associated with SAP S/4HANA releases.</p><br><br><p>- Troubleshoot and resolve technical issues encountered during upgrade cycles.</p><br><br><p>- Develop upgrade runbooks, rollback procedures, and cutover plans to minimize business downtime.</p><br><br><p>- Ensure compliance with SAP best practices, security standards, and performance requirements during upgrade projects.</p><br><br><p>- Support hypercare activities and system stabilization following upgrade go-live.</p><br><br><p>- Perform capacity planning and performance optimization to support new S/4HANA release requirements.</p><br><br><p>- Designs the overall structure of the SAP system, including modules, interfaces, and integration points.</p><br><br><p>- Ensure that the solution aligns with industry's best practices and meets security and performance requirements.</p><br><br><p>- Effective documentation skills to maintain clear and organized records of system configurations, changes, and processes.</p><br><br><p>- Ability to provide guidance to development teams and oversee the implementation process to ensure successful delivery of the SAP solution.</p><br><br><p>- Define user roles and permissions, implement user provisioning and deprovisioning processes &amp; Monitor user activity and identify suspicious behavior.</p><br><br><p>- Work closely with business stakeholders to understand their requirements and translate them into technical specifications.</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Preferred education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>- Bachelor's degree in computer science, Information Technology, or related field.</p><br><br><p>- Proven hands-on experience performing SAP S/4HANA version upgrades, FPS/SPS updates, and technical maintenance projects.</p><br><br><p>- Proven experience as an SAP Basis consultant E2E implementation with minimum 4 years as SAP Basis consultant.</p><br><br><p>- Strong expertise in SAP Software Update Manager (SUM), Maintenance Planner, and Software Provisioning Manager (SWPM).</p><br><br><p>- Proven experience supporting SAP Security activities during SAP S/4HANA upgrade projects, including version upgrades, FPS, and SPS implementations.</p><br><br><p>- Strong expertise in SAP Authorization concepts, role design, user administration, and security governance.</p><br><br><p>- Hands-on experience with SU25, SU24, PFCG, SU53, SUIM, STAUTHTRACE, and authorization troubleshooting tools.</p><br><br><p>- Experience performing security impact assessments and role remediation activities during SAP upgrades.</p><br><br><p>- Strong knowledge of SAP S/4HANA Security architecture and authorization framework.</p><br><br><p>- Experience with SAP Fiori Security, including catalogs, spaces, pages, business roles, and OData service authorizations.</p><br><br><p>- Knowledge of SAP Single Sign-On (SSO), Identity Management, and authentication technologies.</p><br><br><p>- Experience validating security controls and user access after SAP upgrades and support package implementations.</p><br><br><p>- Strong analytical and problem-solving skills with the ability to identify and resolve complex authorization issues.</p><br><br><p>- Excellent communication and stakeholder management skills, with experience working in cross-functional upgrade project teams.</p><br><br><p>- Strong understanding of SAP kernel upgrades, HANA revisions, and SAP release management processes.</p><br><br><p>- Strong knowledge of SAP system architecture, HANA database administration, and operating systems, SAP system architecture, SAP security standards.</p><br><br><p>- Strong knowledge of SAP HANA backup, recovery, system replication, high availability, and disaster recovery solutions.</p><br><br><p>- Experience in the interaction of business processes and SAP systems with regards to SAP Security implementation best practice.</p><br><br><p>- Familiarity with SAP system installations, upgrades, and patches.</p><br><br><p>- Proficiency in SAP system monitoring and performance tuning.</p><br><br><p>- Knowledge of SAP security concepts and user management.</p><br><br><p>- Experience in SAP SSO solutions.</p><br><br><p>- Excellent problem solving and analytical skills.</p><br><br><p>- Strong communication and interpersonal abilities to collaborate effectively with cross functional teams.</p><br><br><p>- Advanced in English (Speaking, Written).</p><br><br><p>- SAP certifications for the mentioned role.</p><br><br><p>- Flexibility to work in different time zones.</p><br><br><p>- Experience with SAP Solution Manager, Charm, and ITSM processes in upgrade projects.</p><br><br><p>- Experience in troubleshooting upgrade-related performance, integration, and authorization issues.</p><br><br><p>- Experience performing technical validation and impact assessments for SAP S/4HANA upgrades.</p><br><br><p>- Knowledge of SAP Readiness Check, Simplification Item Checks, and Upgrade Dependency Analyzer tools.</p><br><br><p>- Experience supporting SAP Fiori Front-End Server, SAP Gateway, and embedded Fiori deployments during upgrades.</p><br><br><p>- Familiarity with Linux/Unix operating systems and database administration in enterprise SAP landscapes.</p><br><br><p>- SAP Certified Technology Associate certification in SAP S/4HANA or SAP System Administration is highly preferred.</p><br><br><p>- Strong communication, documentation, and stakeholder management skills in enterprise upgrade projects.</p><br><br> <br> <br> Preferred technical and professional experience <br> <p>N/A</p><br><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Project Manager - Building Automation - Egypt</strong><br><strong>Key Areas of Responsibility</strong></p><br><ol> <li>Develop and lead the project excution plan, including scope, schedule, budget, and resource requirements</li> <li>Developing trust and managing the relationship with customers and ensuring a shared understanding of key issues between all parties is maintained, maintain customer relationships at the appropriate project management level</li> <li>Support project manager in the contractual requirements of the project to ensure Honeywell’s risk exposure is minimised and controlled through timely responses and internal escalation. Make sure that contracual obligation are delivered on time.</li> <li>Own the project site schedule and ensure timely delivery in terms of cost, specifications, and client satisfaction.</li> <li>Manage and coordinate cross-functional teams including engineers, technicians, and subcontractors. Foster a collaborative and productive team environment.</li> <li>Implement the company QA/QC procedures and ensure works meet quality standards and specifications.</li> <li>Assess project progress, productivity, performance and implement action for improvement pre-emptively.</li> <li>Work with the planning team to develop detailed and accurate work schedules, daily and weekly metrics and reporting data.</li> <li>Prepare project reports including progress, performance, EVM, forecast, risks and mitigation plan.</li> <li>Ensure the keeping of accurate and up-to-date daily records of site progress and key issues through site diaries.</li> <li>Provide input on all VO’s and contractual claims ensuring that the construction-related substantiation in notifications and follow-up is clearly defined, accurate and demonstrable.&nbsp;</li> <li>Follow up and track all Retention and Defects Liability Period punch-lists/snags to ensure close out of work packages and release of retention monies.</li> <li>Direct the day to day operations of the project teams.</li> <li>Define all subcontract /supply requirements and work with Supply Chain to ensure all subcontractor/supplier contracts and orders are appropriate for the project from a scope/cost and risk viewpoint. Lead or participate in negotiations as necessary</li> <li>Ensure a safe working environment on site for all employees, subcontractors, suppliers, Clients and visitors. Lead the achievement of company safety targets and zero tolerance of unsafe working practices and occurrence</li></ol><p><strong>Skills</strong></p><br><ul> <li>Proactively developing customer relationships; making efforts to listen and to understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.</li> <li>Committing to an action after developing alternative courses of action that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organisational values.</li> <li>Using appropriate interpersonal styles and methods to inspire and guide individuals (direct reports, peers, and senior managers) toward goal achievement; modifying behaviour to accommodate tasks, situations and individuals involved.</li> <li>Establishing a course of action for self and others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources.</li> <li>Maximising the team’s ability to meet business goals and objectives by clarifying performance&nbsp;expectations; effectively delegating responsibility; providing support, feedback and coaching to achieve performance goals; evaluating and taking accountability for work group performance.</li> <li>Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping abreast of current developments and trends in area of expertise.</li> <li>Being aware of conditions that affect employee safety.</li> <li>Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.</li></ul><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>Project Manager - Building Automation - Egypt</strong><br><br><strong>Key Areas of Responsibility</strong></p><br><ol><li>Develop and lead the project excution plan, including scope, schedule, budget, and resource requirements</li><li>Developing trust and managing the relationship with customers and ensuring a shared understanding of key issues between all parties is maintained, maintain customer relationships at the appropriate project management level</li><li>Support project manager in the contractual requirements of the project to ensure Honeywell’s risk exposure is minimised and controlled through timely responses and internal escalation. Make sure that contracual obligation are delivered on time.</li><li>Own the project site schedule and ensure timely delivery in terms of cost, specifications, and client satisfaction.</li><li>Manage and coordinate cross-functional teams including engineers, technicians, and subcontractors. Foster a collaborative and productive team environment.</li><li>Implement the company QA/QC procedures and ensure works meet quality standards and specifications.</li><li>Assess project progress, productivity, performance and implement action for improvement pre-emptively.</li><li>Work with the planning team to develop detailed and accurate work schedules, daily and weekly metrics and reporting data.</li><li>Prepare project reports including progress, performance, EVM, forecast, risks and mitigation plan.</li><li>Ensure the keeping of accurate and up-to-date daily records of site progress and key issues through site diaries.</li><li>Provide input on all VO’s and contractual claims ensuring that the construction-related substantiation in notifications and follow-up is clearly defined, accurate and demonstrable.&nbsp;</li><li>Follow up and track all Retention and Defects Liability Period punch-lists/snags to ensure close out of work packages and release of retention monies.</li><li>Direct the day to day operations of the project teams.</li><li>Define all subcontract /supply requirements and work with Supply Chain to ensure all subcontractor/supplier contracts and orders are appropriate for the project from a scope/cost and risk viewpoint. Lead or participate in negotiations as necessary</li><li>Ensure a safe working environment on site for all employees, subcontractors, suppliers, Clients and visitors. Lead the achievement of company safety targets and zero tolerance of unsafe working practices and occurrence</li></ol><p><strong>Skills</strong></p><br><ul><li>Proactively developing customer relationships; making efforts to listen and to understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.</li><li>Committing to an action after developing alternative courses of action that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organisational values.</li><li>Using appropriate interpersonal styles and methods to inspire and guide individuals (direct reports, peers, and senior managers) toward goal achievement; modifying behaviour to accommodate tasks, situations and individuals involved.</li><li>Establishing a course of action for self and others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources.</li><li>Maximising the team’s ability to meet business goals and objectives by clarifying performance&nbsp;expectations; effectively delegating responsibility; providing support, feedback and coaching to achieve performance goals; evaluating and taking accountability for work group performance.</li><li>Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping abreast of current developments and trends in area of expertise.</li><li>Being aware of conditions that affect employee safety.</li><li>Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.</li></ul><br>Qualifications:<br><p><strong>Qualifications/ Experience/ Knowledge</strong></p><br><ul><li>7-10 years total experience in project management and consraction MEP mega projects, for BMS, electrical, or low-voltage systems projects</li><li>MBA, PMP, PRINCE2, and/or similar project management certification is a must.</li><li>Fluency in English is required.</li><li>Fluency in French is an advantage.</li><li>Proficient in project management methodologies, tools, and software (e.g., MS Project, Primavera P6) and other relevant applications.</li><li>Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.&nbsp;</li><li>Demonstrated experience in safety and safety management on large commercial and infrastructure projects</li><li>Demonstrated project experience involving the integration of multiple technologies preferably in technology systems for applications such as correctional facilities, building management technology, information technology or network solutions</li><li>Capacity to deliver against multiple and competing objectives.</li><li>Strong interpersonal and negotiation skills. Ability to build and maintain effective relationships with clients, contractors, and stakeholders.</li><li>Demonstrable customer relation skills</li><li>Proven commercial/contractual acumen</li><li>Excellent computer, written and oral communication and negotiation skills.</li><li>Able to work cooperatively and provide technical direction in a team environment</li><li>The ability to work under pressure</li></ul> </div>

<p>Position Overview</p><p>Responsible for managing and optimizing data systems using Microsoft SQL, Python and BI tools to</p><p>deliver scalable, automated BI solutions. The role involves designing data models, maintaining</p><p>reporting infrastructure, and translating business needs into actionable insights. Collaborates with</p><p>cross-functional teams to support decision-making through efficient data delivery and analysis.</p><p><br></p><p>Key Responsibilities</p><p>(may perform other duties as requested, not specifically addressed in this document)</p><p> Design, develop, and maintain ETLs, stored procedures, and database objects to support</p><p>reporting and data analysis.</p><p> Build and manage scalable data solutions across multiple platforms, ensuring data integrity and</p><p>performance.</p><p> Collaborate with business stakeholders to gather requirements and deliver actionable BI</p><p>solutions using SQL and Power BI.</p><p> Translate business needs into technical specifications for data warehouse design and reporting</p><p>automation.</p><p> Monitor and optimize data processes, automation, and reporting cycles to improve efficiency</p><p>and accuracy.</p><p> Maintain ticketing systems and ensure timely resolution of data-related requests in line with</p><p>SLAs.</p><p> Support continuous improvement initiatives by analyzing trends, identifying opportunities, and</p><p>contributing to PSP/DMAIC sessions.</p><p> Participate in agile teams, cross-functional meetings, and change management efforts to</p><p>ensure smooth data operations.</p><p> Promote BI adoption and knowledge sharing across departments, acting as a strategic liaison</p><p>between business and data teams.</p><p><br></p><p> Demonstrates strong collaboration skills and readily offers mentorship and support to team</p><p>members when needed.</p><p><br></p><p>Required Qualifications Education and specific Training</p><p> Bachelor’s degree (or in progress) in Computer Science, Data Science, Engineering, or a related</p><p>technical field.</p><p> Strong proficiency in MS SQL Server (2016+), including SQL Server Data Tools, query</p><p>optimization, and indexing.</p><p> Solid understanding of data architecture, database management (SQL/NoSQL), and cloud</p><p>platforms (e.g., AWS, Azure).</p><p>Work Experience</p><p> 5 years and above experience in database analysis, reporting, and BI development using SQL,</p><p>Power BI, and Excel, preferably in a call center or WFM environment.</p><p> Strong hands-on experience with Microsoft SQL Server and data modeling concepts (e.g.,</p><p>star/snowflake schema, OLAP).</p><p> Proficient in Microsoft Office; working knowledge of PowerApps and Flow is a plus.</p><p> Practical experience with Python for data manipulation and automation.</p><p>Soft Skills &amp; Other Requirements Technical Skills</p><p>Required:</p><p> Advanced proficiency in Microsoft SQL Server, SSMS, and Power BI (including DAX).</p><p> Experience with Python for data processing and automation.</p><p> Solid understanding of data modeling (e.g., star/snowflake schema, OLAP) and statistical</p><p>analysis.</p><p> Strong communication skills and proficiency in English.</p><p>Desirable:</p><p> Experience with SSIS and SSAS.</p><p> Knowledge of cloud data tools such as Azure Data Factory, Databricks, Google BigQuery, and</p><p>DevOps.</p><p> Understanding of RPA fundamentals.</p><p> Experience with Visual Basic, Macros, PowerApps, and Flow.</p><p><br></p><p>Competencies and specific skills</p><p>• Analytical Ability</p><p>• Achievement Orientation</p><p>• Communication Skills</p><p>• Continuous Improvement Mindset</p><p>• Customer Orientation</p><p>• Initiative Customer</p><p>• Interpersonal Skills</p><p>• Learning Abilities</p><p>• Planning and Organization</p><p>• Problem Solving</p><p>• Management Capability</p><p>• Teamwork</p><p><br></p><p>Decision Making Authority</p><p>(Describe the authority permitted by the job by indicating examples that illustrate the types</p><p>of independent decisions expected by the incumbent and the types of decisions expected to</p><p>be recommended.)</p><p>Decisions Expected</p><p>• Extraction Data Flow Designs alongside DWH.</p><p>• Optimal Query Designs.</p><p>• Process Design &amp; Implementation for Data Solutions geared towards the necessity of their</p><p>Operations teams &amp; Implementation of new Clients.</p><p>Recommendations Expected</p><p>• Optimal reporting options for internal operations.</p><p>• SQL Performance improvement suggestions.</p><p>• Internal BI &amp; Data Manager Standard Operating Procedure Optimization.</p>

At Transmed, we continue to transform our digital landscape to maximize value for our business, customers, and suppliers through the implementation, management, and support of strategic, business-fit technologies, digital capabilities, data, and business intelligence solutions. We are currently seeking a highly analytical and driven Business Intelligence Senior Specialist to join our growing team. In this role, you will play a key part in designing, developing, and implementing advanced business intelligence solutions that enable data-driven decision-making across the organization. You will collaborate closely with business stakeholders, IT teams, and regional functions to deliver impactful insights and scalable reporting solutions.<br>Key Responsibilities:Collaborate with stakeholders to understand business intelligence and reporting requirements and translate them into technical solutions and actionable deliverables. Design, develop, and maintain BI dashboards, reports, and visualizations using tools such as Power BI, Tableau, Qlik View, or similar platforms. Integrate and analyze data from multiple sources including SQL databases, Excel files, APIs, and third-party applications. Build and maintain ETL processes, data pipelines, and data workflows to ensure efficient and reliable data movement. Design and optimize data models, data warehouses, and data lakes to support scalable reporting and analytics. Write advanced SQL queries, scripts, and stored procedures to extract, transform, and load data efficiently. Ensure data integrity, accuracy, consistency, and governance across reporting and analytics environments. Monitor and troubleshoot BI reports, dashboards, data pipelines, and data sources to resolve issues proactively. Deliver clear and impactful insights to both technical and non-technical stakeholders through data storytelling and visualization. Process, clean, and validate large datasets for analysis and reporting purposes. Continuously stay updated on emerging BI, analytics, cloud, and data technologies and recommend best practices. Support organizational change management initiatives and ensure adherence to company policies and standards.<br>Qualifications & Requirements:Bachelor’s degree in Computer Science, Information Systems, Data Science, Business Administration, or a related field. Master’s degree in Computer Science or related discipline is a plus. Minimum 3+ years of progressive experience in Business Intelligence, Data Analytics, Reporting, or Data Engineering. Strong hands-on experience with BI and visualization tools such as Power BI, Tableau, or Qlik View. Advanced SQL knowledge and experience with database management systems such as SQL Server or Oracle. Good understanding of ETL processes, data modeling, and data warehousing concepts. Experience with Python and cloud platforms such as Azure or AWS is considered an advantage. Strong analytical, problem-solving, and communication skills. Ability to communicate complex data insights effectively to technical and non-technical audiences. Experience working in fast-paced and collaborative environments; FMCG industry experience is preferred.<br>What We’re Looking For A proactive and detail-oriented professional with a passion for data and business transformation. Strong stakeholder management and cross-functional collaboration skills. Ability to work independently while managing multiple priorities and deadlines. Commitment to continuous learning and professional growth.<br>If you are passionate about turning data into meaningful business insights and want to be part of a dynamic digital transformation journey, we would love to hear from you.