Factory Jobs

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced connectivity trading professional to support Vodafone Local Operating Companies by enabling the effective sale, ordering, and ongoing management of global connectivity products. This role plays a critical part in ensuring operational excellence across order fulfilment, billing accuracy, credit control, and revenue management, while driving margin optimisation and sustainable growth. Working closely with local and global stakeholders, the individual will provide commercial and product expertise within a fast-paced wholesale telecoms environment.</p> <h4>What you'll do</h4> <ul> <li>Act as a primary point of contact for Global Access connectivity products, supporting local markets across the sales, ordering, and service lifecycle.</li> <li>Manage end-to-end order fulfilment activities, ensuring accuracy, timeliness, and service continuity.</li> <li>Oversee billing processes, proactively resolving discrepancies and ensuring revenue assurance.</li> <li>Monitor and manage credit control activities, supporting risk mitigation and cash flow optimisation.</li> <li>Analyse margin and revenue performance, identifying opportunities to maximise profitability.</li> <li>Collaborate closely with local market teams to provide guidance on product capabilities, pricing structures, and commercial considerations.</li> <li>Support contract and commercial management activities, ensuring alignment with agreed terms.</li> <li>Deliver regular reporting and insights on billing accuracy, order performance, credit status, and competitive trends.</li> <li>Contribute to sales excellence and long-term margin optimisation initiatives within Connectivity.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced professional with a background in wholesale telecoms, ideally within connectivity services for 7 years or more.</li> <li>Knowledgeable in MPLS and IP Transit solutions within a carrier or wholesale environment.</li> <li>Confident in managing customer and stakeholder relationships across multiple markets.</li> <li>Skilled in communication, with the ability to explain complex products and commercial topics clearly.</li> <li>Analytical and detail-oriented, with experience in billing, revenue, and margin management.</li> <li>Motivated, adaptable, and comfortable working under pressure in a dynamic environment.</li> <li>Curious about customer outcomes and how connectivity solutions enable business success.</li> <li>Fluent in English.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to global connectivity products and complex commercial models.</li> <li>Opportunities to work with senior stakeholders across Vodafone Group and local markets.</li> <li>A role with meaningful impact on margin optimisation and revenue performance.</li> <li>Experience within a highly collaborative, international operating environment.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced commercial and revenue management within global connectivity services.</li> <li>Credit risk awareness and margin optimisation techniques.</li> <li>Cross-market stakeholder engagement and influencing skills.</li> <li>Deeper understanding of Vodafone Carrier Services and global wholesale operations.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent 360 is hiring an E-commerce &amp; Fulfillment Specialist to join our team.<br> This is a full-time opportunity for an organized and customer-focused professional who is passionate about e-commerce operations and delivering an exceptional online shopping experience.<br> The ideal candidate will coordinate online sales operations, inventory availability, customer service, and order fulfillment to ensure smooth and efficient day-to-day operations.<br> About the Role As an E-commerce &amp; Fulfillment Specialist at Talent 360, you will be responsible for managing daily e-commerce operations, supervising online customer service activities, and coordinating with inventory and fulfillment teams to ensure timely order processing and a seamless customer journey.<br> You will play a key role in optimizing operational efficiency and supporting the growth of a fast-paced fashion retail business.<br> Key Responsibilities Oversee daily e-commerce operations to ensure smooth order processing and an excellent online customer experience.<br> Supervise the Online Moderators team, monitor performance, and ensure customer inquiries are handled professionally and within defined service levels.<br> Monitor product availability and ensure inventory is accurately reflected across all online sales channels.<br> Coordinate with the Operations team regarding stock availability, replenishment needs, and inventory updates.<br> Act as the primary liaison between e-commerce operations and the warehouse fulfillment team to ensure efficient order processing.<br> Communicate order priorities, promotional campaigns, customer requests, and fulfillment requirements to support timely delivery.<br> Monitor online order flow and follow up on fulfillment progress to ensure orders are processed within target timelines.<br> Investigate and resolve operational issues that may impact order fulfillment or customer satisfaction.<br> Support product launches, promotional campaigns, and seasonal sales by ensuring inventory and fulfillment readiness.<br> Handle escalated customer issues and coordinate timely resolutions with relevant departments.<br> Analyze customer feedback and operational performance to identify opportunities for process improvement.<br> Prepare regular reports on e-commerce performance, customer service metrics, fulfillment activities, and operational KPIs.<br> Recommend process improvements to enhance operational efficiency and improve the overall customer experience.<br> Work Details Company: Talent 360 Employment Type: Full-time Work Model: Hybrid Location: Palm Hills, 6th of October Working Days: Sunday to Thursday Working Hours: 9:00 AM – 5:00 PM or 10:00 AM – 6:00 PM Medical Insurance Hybrid Working Model Flexible Working Hours Bachelor's degree in Business Administration, Commerce, Supply Chain Management, Marketing, or a related field.<br> 2–4 years of experience in e-commerce operations, order fulfillment, customer service, or retail operations.<br> Previous experience within the fashion, retail, or e-commerce industry is preferred.<br> Strong understanding of online order management, inventory coordination, and fulfillment processes.<br> Experience supervising customer service or online moderation teams is an advantage.<br> Excellent communication, coordination, and stakeholder management skills.<br> Strong analytical and problem-solving abilities with attention to detail.<br> Proficiency in Microsoft Excel and Microsoft Office Suite.<br> Experience using e-commerce platforms, order management systems, or ERP systems is a plus.<br> Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The International Organization for Migration (IOM) is the leading intergovernmental organization in the field of migration and works closely with governmental, intergovernmental, and non governmental partners to promote humane and orderly migration for the benefit of all. Within this mandate, Immigration and Border Governance (IBG) constitutes a core area of IOM’s work, supporting States to strengthen border management systems that are effective, rights based, and aligned with international standards.<br>In the Middle East and North Africa (MENA) region, IOM has significantly expanded its Immigration and Border Governance portfolio in recent years, responding to evolving migration dynamics, regional mobility patterns, and the priorities expressed by Member States. IOM currently implements IBG related projects across the majority of MENA countries, covering areas such as border management, cross border cooperation, countering transnational organized crime, document security, institutional&nbsp;</p><br><br> </div>

<p>We are seeking a Senior Software &amp; Automation Engineer to design, develop and implement automation, AI and machine learning solutions that transform manual processes into efficient digital workflows. This role focuses on delivering business value through software development, automation engineering, data-driven solutions and continuous process optimisation while collaborating with distributed international teams.</p><p><strong>What you ll do</strong></p><ul><li>Design, develop and implement web applications and automation solutions in alignment with defined architectural standards.</li><li>Establish and maintain development standards, tools and best-practice processes for software delivery.</li><li>Work with development and analytics technologies including ETL, reporting, SQL and programming tools.</li><li>Produce development documentation, process flows, diagrams and technical artefacts to support solution delivery.</li><li>Analyse business requirements and identify opportunities to deliver value through automation and digitalisation.</li><li>Optimise requirements and develop solutions that improve efficiency, reduce costs and enhance operational performance.</li></ul><p><strong>What's in it for you</strong></p><ul><li>Opportunity to work on large-scale automation, AI and digitalisation initiatives.</li><li>Exposure to modern software development frameworks, analytics tools and enterprise technologies.</li><li>Collaboration with international teams and stakeholders across multiple business functions.</li><li>Ability to influence process improvement, cost optimisation and business transformation outcomes.</li></ul><p><strong>What skills you will learn</strong></p><ul><li>Advanced automation engineering and enterprise software development practices.</li><li>AI and machine learning solution implementation within business environments.</li><li>Data analytics, reporting and performance optimisation techniques.</li><li>Solution architecture alignment, governance and technical documentation skills.</li><li>Stakeholder management and business requirement analysis capabilities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree-qualified in a technology-related discipline. Experience working within international and distributed teams and across projects of varying scope and complexity. Strong stakeholder engagement, organisation and prioritisation skills with experience producing project plans, milestones and dependencies. 4-7 years of overall professional experience in software engineering, automation or related technology functions. Strong understanding of AI and automation application structures, governance, data performance and data security principles. Hands-on experience with SQL, Python, Django, Flask, JavaScript and REST APIs. Knowledge of Python automation and data analytics libraries including NumPy, Pandas, Matplotlib and Seaborn. Working knowledge of profiling tools and object-oriented programming principles. Exposure to Angular, Bootstrap, React, React Native and ITIL practices would be advantageous. Demonstrates analytical thinking, troubleshooting capability, attention to detail and a flexible approach to problem solving</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Localization Talent Manager - Translation &amp; Localization Industry <p>Are you passionate about building high-performing teams in the Translation &amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br> About the Opportunity <p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br> Key Responsibilities: Talent Management &amp; Acquisition <ul><li>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</li><li>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</li><li>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</li><li>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</li><li>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</li><li>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</li><li>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</li></ul> Skills: Essential Qualities for Success <p><strong>Technical Experience</strong></p><br> <ul><li>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</li><li>Experience working with technical job descriptions and assessing localisation engineering skills.</li></ul> <p><strong>Teamwork</strong></p><br> <ul><li>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</li><li>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</li></ul> <p><strong>English Proficiency</strong></p><br> <ul><li>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</li></ul> <p><strong>Time Management</strong></p><br> <ul><li>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</li><li>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</li></ul> <p><strong>Customer Focus</strong></p><br> <ul><li>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</li><li>Gather and act on feedback to continuously improve the hiring and onboarding experience.</li></ul> <p><strong>Communication</strong></p><br> <ul><li>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</li><li>Provide clear, timely and constructive feedback to candidates and hiring teams.</li></ul> Qualifications: What We're Looking For <ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul> What We Offer <ul><li>Competitive salary and performance-related incentives.</li><li>Comprehensive benefits package including health coverage and retirement options.</li><li>Professional development opportunities and clear career progression paths.</li><li>Collaborative, inclusive and supportive international work culture.</li></ul> Join Us and Make an Impact! <p>If you are motivated by building exceptional teams in the Translation &amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>Quality Assurance</p><br><p>1.Assist in updating regular and quality checks reports to identify gaps and recommend plans, to remediate the gaps in collaboration with relevant OD &amp; HR Business Partners teams</p><br><p>2.Support in the follow up on the implementation of all the department’s HR projects, to provide relevant status/updates reports to the Head of OD &amp; HR Business Partners department to support in the decision making process.</p><br><p>3.Support in conducting sample checks on various data sources to maintain data quality and facilitate retrieval of data when needed to develop quality assurance reports.</p><br><p>4.Support in handling the department’s budget and budget consumption (e.g. SHL points, Recognition Program budget, LinkedIn accounts) with the Manpower Management &amp; Budgeting team.</p><br><p>Documentation Custody</p><br><p>5.Handle the custody of the all OD &amp; HR Business Partners department’s memos submitted to ManCom for approval to ensure their safe keeping.</p><br><p>6.Handle the custody of relevant HR vendors’ contracts, and follow up on the contracts renewal.</p><br><p>Day-to-day management</p><br><p>7.Implement the day-to-day operations assigned for the OD &amp; HR Business Partnersdepartment to ensure compliance with the established standards and procedures</p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><span><strong>Qualifications &amp; Experience</strong></span></span></p><br><p><span><span>§</span></span><span><span>Bachelor degree in Business Administration, Commerce or a related discipline</span></span></p><br><p><span><span>§</span></span><span><span>Minimum 0 – 2 years of Experience in Human Resources functions </span></span></p><br><p><span><span><strong>Skills</strong></span></span></p><br><p><span><span>§</span></span><span><span>Very good command of English &amp; Arabic languages</span></span></p><br><p><span><span>§</span></span><span><span>Very good understanding of MS Office applications</span></span></p><br><p><span><span>§</span></span><span><span>Good Communication and</span></span></p><br><p><span><span>§</span></span><span><span>Good problem Solving skills</span></span></p><br><p><span><span>Good analytical and operational skills</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview The primary purpose of this role is to lead, coordinate, and optimize the maintenance planning and scheduling function for UK manufacturing sites, ensuring that all maintenance activities are effectively planned, prioritized, and executed to maximize equipment reliability, technical availability, and production continuity. The role holder will be responsible for developing and maintaining a comprehensive maintenance master plan for each site, covering preventive, predictive, and corrective activities. This includes identifying required resources, defining schedules, and balancing workloads across teams to minimize downtime while upholding safety, quality, and compliance standards. In addition, the role will support performance monitoring and continuous improvement initiatives, ensuring that KPIs such as schedule adherence, PM compliance, and maintenance efficiency are tracked, analyzed, and improved over time. The position also plays a key role in system development, process standardization, and digitalization efforts within the maintenance planning function. The role holder will act as a central coordination point between the UK site teams, business unit stakeholders, and the Global Business Services (GBS) hub — ensuring seamless communication, aligned priorities, and consistent service delivery. Furthermore, the position includes mentoring and developing the team of maintenance schedulers, building technical and planning capabilities to support long-term organizational goals. Ultimately, this role contributes to the sustainability and optimization of asset care strategies, driving simplification, efficiency, and continuous improvement across all UK operations. Responsibilities Develop and maintain maintenance masterplans for all UK sites, covering preventive, predictive, and corrective activities to ensure optimal asset performance and minimum unplanned downtime. Monitor key maintenance KPIs such as schedule compliance, PM completion rate, and maintenance backlog to assess team performance and identify improvement opportunities. Prepare and share regular performance reports with UK site stakeholders, highlighting key trends, risks, and improvement actions. Coordinate closely with site maintenance and reliability to ensure maintenance plans are aligned with production priorities and resource availability. Support system improvements and standardization across the planning processes, contributing to automation and digital transformation initiatives. Support the resolution of planning-related issues, ensuring smooth execution of maintenance strategies and alignment with reliability and operations teams Analyze KPI trends and provide performance insights and recommendations to stakeholders to enhance maintenance efficiency and reliability. Lead simplification and continuous improvement projects to enhance efficiency, reduce administrative workload, and improve the quality and accuracy of planning outputs. Ensure all planning activities comply with safety, quality, and technical standards, and that maintenance activities are executed safely and effectively. Act as the key communication bridge between the UK operations and the GBS hub, ensuring consistent ways of working, aligned expectations, and high-quality service delivery. Qualifications ▪ Fluency in English (written and spoken C1) ▪ Bachelors in Engineering (Mechanical or Electrical) ▪ 3-6 years experience working in maintenance department of a FMCG plant (preferably) ▪ Working knowledge of CMMS (SAP preferably) ▪ Ability to handle conflicting priorities and active problem solving skills ▪ Exceptional written and oral communication, adapting approach by situation and audience ▪ Demonstrated experience with MS Excel &amp; Analytics tools</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.<br>&nbsp;</p><br><br>Job Description<br><br><ul><li>Greet guests warmly and professionally upon arrival, answering any initial inquiries.</li><li>Schedule and confirm appointments, ensuring accuracy and availability.</li><li>Provide information about spa services, packages, and promotions.</li><li>Handle guest requests and inquiries promptly and efficiently.</li><li>Address any guest concerns or complaints with professionalism and empathy, seeking resolution.</li><li>Build and maintain strong relationships with guests to foster loyalty.</li><li>Manage the reception area, ensuring it is clean, organized, and well-stocked.</li><li>Answer and direct phone calls professionally.</li><li>Process payments and handle cash transactions accurately.</li><li>Maintain accurate records of appointments, guest information, and daily transactions.</li><li>Assist with inventory management of spa products and supplies.</li><li>Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.</li><li>Assist therapists with guest check-in and check-out procedures as needed.</li><li>Promote spa memberships, packages, and special offers.</li><li>Provide information about spa events and promotions.</li><li>Assist with the development of marketing materials as needed.</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent.</li><li>Prior experience in customer service, hospitality, or a related field preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office 1 Suite or similar software.</li></ul> </div>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.<br> <strong>Related work experience:</strong> No related work experience.<br> <strong>Supervisory experience:</strong> No supervisory experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end from problem definition through execution, measurement, and iteration across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.</p><p>WHAT S ON YOUR PLATE?</p><ol><li>SOP Design &amp; Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business.</li><li>Program Ownership: Take full ownership of assigned CX-PI programs define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets</li><li>Agent Empowerment &amp; Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement</li><li>Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function</li><li>Stakeholder Management: Partner with SSC, local markets and, Product (DH &amp; talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of experience working in contact centers - Demonstrated experience in AI projects with partial or full automation projects - Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies - Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication - SOP creation and process mapping proficiency strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar - Critical thinking and data analysis proficiency to identify root causes and drive decisions - Ability to lead workshops and influence without authority across cross-functional teams - Strong written and verbal communication; ability to communicate complex analysis simply and persuasively</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is seeking a highly organized Marketing Administrative Assistant to provide day-to-day administrative support while coordinating social media posting across multiple client accounts. This role combines administrative operations with social media scheduling and AI-assisted content workflows, making it ideal for someone who is proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced marketing environment.</p><p>Role Overview</p><p>The Marketing Administrative Assistant will provide administrative support to account managers while managing social media posting calendars, scheduling approved content, writing platform-specific captions, and leveraging AI tools to improve efficiency. The role requires strong organizational skills, attention to detail, and the ability to maintain high-quality work across multiple client accounts.</p><p>Location</p><p>Fully Remote (Work from Home) | 9:00 AM - 5:00 PM EST</p><p>Key Responsibilities</p><p>Administrative Support</p><ul><li>Provide day-to-day administrative support to account managers.</li><li>Manage inboxes and draft professional email communications.</li><li>Complete account buildouts and maintain organized client records.</li><li>Track projects, deadlines, and workflows using ClickUp.</li></ul><p>Social Media Posting &amp; Scheduling</p><ul><li>Build monthly posting calendars using approved content.</li><li>Schedule content across Facebook, Instagram, TikTok, YouTube, Google Business Profile, LinkedIn, and X.</li><li>Manage content scheduling through Hootsuite.</li><li>Ensure posting calendars are accurate and completed on schedule.</li></ul><p>Caption Writing &amp; Brand Voice</p><ul><li>Write engaging, platform-specific social media captions.</li><li>Adapt messaging to each client's brand voice and audience.</li><li>Tailor captions based on platform best practices.</li><li>Learn each client's business before creating content.</li></ul><p>AI-Powered Workflow</p><ul><li>Utilize AI tools to develop content plans and draft captions.</li><li>Write and refine AI prompts to improve output quality.</li><li>Review, edit, and quality-check AI-generated content.</li><li>Leverage AI to improve workflow efficiency without over-relying on automation.</li></ul><p>Collaboration &amp; Quality</p><ul><li>Collaborate with account managers and content teams.</li><li>Participate in internal meetings as needed.</li><li>Ensure calendars, captions, and deliverables are accurate and review-ready.</li><li>Maintain high standards for organization and quality control.</li></ul><p>What Success Looks Like</p><ul><li>Administrative tasks are completed accurately and on time.</li><li>Social media calendars are consistently organized and published on schedule.</li><li>Captions accurately reflect each client's brand voice.</li><li>AI tools improve workflow efficiency while maintaining content quality.</li><li>Account managers receive reliable operational support across multiple client accounts.</li></ul><p>Opportunity</p><p>This is an opportunity to support a growing marketing team by combining administrative operations with social media coordination. The Marketing Administrative Assistant will play a key role in improving operational efficiency while helping clients maintain a consistent and engaging social media presence.</p><p>Application Process:</p><p>To be considered for this role these steps need to be followed:</p><ul><li>Fill in the application form</li><li>Record a video showcasing your skill sets</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Prior experience in an administrative or virtual assistant role.</li><li>Experience supporting marketing, social media, or account management teams is preferred.</li><li>Experience building social media posting calendars or using scheduling platforms is a plus.</li><li>Experience writing captions or content across multiple social media platforms is a plus.</li><li>Experience managing multiple clients, projects, or deadlines simultaneously.</li><li>Strong administrative and organizational skills.</li><li>Strong written communication and caption writing skills.</li><li>Experience using AI tools for content creation and workflow efficiency.</li><li>Proficiency with Google Workspace.</li><li>Familiarity with ClickUp.</li><li>Familiarity with Hootsuite.</li><li>Understanding of Facebook.</li><li>Understanding of Instagram.</li><li>Understanding of TikTok.</li><li>Understanding of YouTube.</li><li>Understanding of Google Business Profile.</li><li>Understanding of LinkedIn.</li><li>Understanding of X (Twitter).</li><li>Strong attention to detail.</li><li>Ability to manage multiple priorities simultaneously.</li></ul><p></p></section>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced Backend Technical Lead to guide software development initiatives from early planning through to successful production delivery. This role focuses on designing scalable backend solutions, ensuring alignment with business requirements, and supporting engineering teams through technical leadership and coaching, while maintaining high standards of quality and performance.</p> <h4>What you’ll do</h4> <ul> <li>Lead the technical design of backend applications, ensuring alignment with business and customer needs</li> <li>Guide implementation of business requirements based on approved design documentation</li> <li>Provide clear and structured reporting on delivery progress, risks, and recommendations</li> <li>Coach and support development teams with technical guidance and problem-solving approaches</li> <li>Select appropriate technologies, tools, and architectural patterns for solutions</li> <li>Manage multiple projects and ensure effective prioritisation of workstreams</li> <li>Conduct code reviews, enforce coding standards, and ensure high-quality deliverables</li> <li>Ensure thorough unit testing, documentation, and maintainability of developed solutions</li> <li>Contribute to and own technical estimations across project phases, including RFPs</li> <li>Foster collaboration, ensuring tasks are aligned with team members’ capabilities</li> <li>Drive continuous improvement through innovation and implementation of new ideas</li> <li>Support production systems, ensuring adherence to KPIs and service level requirements</li> </ul> <h4>Who you are</h4> <ul> <li>Strong experience in backend software development with expertise in Java and Spring ecosystem (Spring Boot, Spring Cloud, Spring Security, etc.)</li> <li>Solid understanding of microservices architecture, SOA, and design patterns</li> <li>Proficient in REST APIs, SOAP services, and integration approaches</li> <li>Familiarity with databases including relational, NoSQL (e.g., MongoDB), and caching tools such as Redis</li> <li>Hands-on knowledge of modern development tools including Git, Maven, Gradle, Docker, and Kubernetes</li> <li>Experience with cloud technologies, particularly AWS</li> <li>Strong understanding of testing practices including unit testing, integration testing, and BDD</li> <li>Knowledge of messaging and streaming technologies such as Kafka</li> <li>Able to perform effective troubleshooting and performance tuning</li> <li>Excellent communication skills with the ability to explain technical concepts clearly</li> <li>Demonstrates accountability, adaptability, and a proactive approach to problem-solving</li> <li>Relevant degree in Computer Science, Engineering, or equivalent</li> <li>Approximately 5+ years of relevant professional experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead complex, large-scale backend projects across global markets</li> <li>Exposure to modern technologies, cloud-native architectures, and enterprise-level systems</li> <li>Collaborative work environment focused on continuous learning and innovation</li> <li>Opportunity to influence technical strategy and best practices</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced system design and architecture for scalable backend applications</li> <li>Leadership and coaching skills within high-performing technical teams</li> <li>Deep expertise in cloud-native development and microservices ecosystems</li> <li>Enhanced stakeholder communication and technical decision-making capabilities</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Greet guests warmly and professionally upon arrival, answering any initial inquiries. Schedule and confirm appointments, ensuring accuracy and availability. Provide information about spa services, packages, and promotions. Handle guest requests and inquiries promptly and efficiently. Address any guest concerns or complaints with professionalism and empathy, seeking resolution. Build and maintain strong relationships with guests to foster loyalty. Manage the reception area, ensuring it is clean, organized, and well-stocked. Answer and direct phone calls professionally. Process payments and handle cash transactions accurately. Maintain accurate records of appointments, guest information, and daily transactions. Assist with inventory management of spa products and supplies. Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming. Assist therapists with guest check-in and check-out procedures as needed. Promote spa memberships, packages, and special offers. Provide information about spa events and promotions. Assist with the development of marketing materials as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or equivalent. Prior experience in customer service, hospitality, or a related field preferred. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office 1 Suite or similar software.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Spa Therapist is responsible for providing high-quality massage, body, and facial treatments to clients to promote relaxation, wellness, and skin health. The role focuses on delivering exceptional guest experiences, maintaining hygiene standards, and upselling spa products and packages.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma/Certificate in Massage Therapy, Aesthetics, or Cosmetology from a recognized institut</li><li>Stay updated on new techniques, wellness trends, and product knowledge</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary We are seeking a highly skilled and experienced Senior ReactJS Developer to join our engineering team. The ideal candidate will be responsible for designing, developing, and maintaining scalable, high-performance web applications using ReactJS and modern front-end technologies. The role requires strong technical expertise, leadership capabilities, and the ability to collaborate closely with cross-functional teams to deliver exceptional digital products.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain responsive, reusable, and scalable front-end applications using ReactJS.</li><li>Translate UI/UX designs and business requirements into high-quality, efficient code.</li><li>Architect and implement front-end solutions that ensure performance, security, and maintainability.</li><li>Lead technical discussions, conduct code reviews, and promote best development practices.</li><li>Collaborate with Product Managers, UI/UX Designers, Backend Developers, and QA teams throughout the software development lifecycle.</li><li>Optimize applications for maximum speed, performance, and cross-browser compatibility.</li><li>Develop and integrate RESTful APIs and third-party services.</li><li>Troubleshoot, debug, and resolve complex technical issues.</li><li>Write clean, well-documented, and testable code while ensuring adherence to coding standards.</li><li>Mentor junior developers and contribute to the continuous improvement of development processes and technologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>5+ years of experience in front-end development, with at least 5 years of hands-on experience using ReactJS.</li><li>Strong proficiency in JavaScript (ES6+), TypeScript, HTML5, CSS3, and modern front-end development principles.</li><li>Extensive experience with React Hooks, Context API, Redux, and state management libraries.</li><li>Solid understanding of component-based architecture and responsive design principles.</li><li>Experience consuming and integrating RESTful APIs and working with JSON data structures.</li><li>Familiarity with version control systems, particularly Git.</li><li>Experience with unit testing frameworks such as Jest and React Testing Library.</li><li>Knowledge of build tools and package managers, including Webpack, Vite, and npm/yarn.</li><li>Experience working within Agile/Scrum environments.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with Next.js and Server-Side Rendering (SSR).</li><li>Familiarity with CI/CD pipelines and cloud platforms.</li><li>Understanding of micro-frontend architecture and design patterns.</li><li>Knowledge of performance optimization, accessibility standards, and web security best practices.</li></ul><p>Required Competencies</p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and collaboration abilities.</li><li>Leadership and mentoring capabilities.</li><li>Ability to work effectively in fast-paced and dynamic environments.</li><li>Strong ownership, accountability, and attention to detail.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Recruitment &amp; Talent Acquisition Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding. Coordinate with hiring managers to understand hiring needs and job requirements. Build and maintain a strong talent pipeline. Ensure a positive candidate experience throughout the recruitment process. Personnel &amp; Employee Relations Maintain and update employee records and HR documentation. Handle employment contracts, social insurance, and labor office requirements. Manage attendance, leaves, and employee-related documentation. Address employee inquiries and support employee relations initiatives. Payroll Administration Prepare and review monthly payroll data accurately and on time. Coordinate with finance and relevant stakeholders regarding payroll processing. Monitor attendance, overtime, deductions, and payroll-related records. Ensure payroll compliance with company policies and labor regulations. HR Operations Support onboarding and offboarding processes. Ensure compliance with Egyptian Labor Law and company policies. Generate HR reports and maintain accurate HR databases. Participate in HR projects and employee engagement initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Human Resources, or a related field. Minimum 4 years of experience as an HR Generalist. Previous experience in Marketing or Advertising Agencies is a must. Strong experience in Recruitment, Personnel, and Payroll. Good knowledge of Egyptian Labor Law and Social Insurance procedures. Fluent English is a must. Strong communication, organizational, and problem-solving skills. Age: 28 years or older.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is a regional IT services provider delivering enterprise technology, application development, process management, infrastructure, and support services to clients globally.<br> Working across the information technology and services sector, the company helps organizations design, modernize, and operate critical systems that support business growth and resilience.<br> This role is an opportunity to join a business focused on complex enterprise environments, where strong technical leadership and customer-facing expertise help shape high-value solutions.<br> You will play a central part in translating client needs into practical, scalable infrastructure strategies across modern platforms and services.<br> As Infrastructure Senior Presales, you will lead presales efforts for enterprise infrastructure opportunities, guiding customers from early discovery through solution definition and transition to delivery.<br> The role combines technical depth, commercial awareness, and stakeholder engagement, with close collaboration across customers, account teams, vendors, and internal engineering functions.<br> Responsibilities Lead the infrastructure presales team in responding to RFPs, RFQs, and customer opportunities.<br> Design end-to-end enterprise infrastructure solutions across AI platforms, GPU clusters, virtualization, hybrid cloud, storage, backup, networking, and cybersecurity.<br> Develop technical proposals, solution architectures, BOMs, BOQs, compliance matrices, and statements of work.<br> Conduct customer discovery workshops, technical presentations, solution demonstrations, and executive briefings.<br> Collaborate with technology vendors and distributors to evaluate solutions, obtain quotations, and ensure technical compliance.<br> Perform infrastructure sizing, capacity planning, performance analysis, and high-availability and disaster recovery design.<br> Provide technical leadership throughout the sales lifecycle from opportunity qualification to delivery handover.<br> Support account managers in customer engagement, negotiations, and strategic opportunity development.<br> Mentor and develop the presales engineering team while promoting technical excellence and best practices.<br> Track emerging technologies and market trends in AI, cloud computing, data center infrastructure, automation, and cybersecurity.<br> Private Health Insurance Training &amp; Development 5+ years of experience in infrastructure presales, solution architecture, or enterprise systems engineering.<br> Degree in Computer Science.<br> Key Responsibilities: Lead the infrastructure presales team in responding to RFPs, RFQs, and customer opportunities.<br> Design end-to-end enterprise infrastructure solutions covering AI platforms, GPU clusters, virtualization, hybrid cloud, storage, backup, networking, and cybersecurity.<br> Develop technical proposals, solution architectures, Bills of Materials (BOM), Bills of Quantities (BOQ), compliance matrices, and Statements of Work (SOW).<br> Conduct customer discovery workshops, technical presentations, solution demonstrations, and executive briefings.<br> Collaborate with leading technology vendors and distributors to evaluate solutions, obtain quotations, and ensure technical compliance.<br> Perform infrastructure sizing, capacity planning, performance analysis, high-availability and disaster recovery design.<br> Provide technical leadership throughout the sales lifecycle, from opportunity qualification to solution delivery handover.<br> Support account managers in customer engagement, negotiations, and strategic opportunity development.<br> Mentor and develop the presales engineering team while promoting technical excellence and best practices.<br> Track emerging technologies and market trends in Artificial Intelligence, Cloud Computing, Data Center Infrastructure, Automation, and Cybersecurity.<br> Business-fluent English for executive presentations and client communication.<br> Eligibility to work in Egypt.<br> Areas of Expertise AI Infrastructure &amp; GPU Computing Enterprise Data Center Solutions Hybrid &amp; Private Cloud Red Hat OpenShift &amp; Kubernetes Virtualization Platforms Enterprise Storage &amp; Backup Software-Defined Infrastructure Network Architecture &amp; Data Center Fabric High Availability &amp; Disaster Recovery Technical Proposal Management Solution Architecture RFP/RFQ Compliance Vendor &amp; Partner Management Executive Customer Presentations Technologies &amp; Vendors IBM • Red Hat • Lenovo • Huawei • NVIDIA • Dell Technologies • HPE • Cisco</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong>&nbsp;<strong>GDS (Sabre)</strong>&nbsp;<strong>Trainer</strong>&nbsp;to join one of our growing <strong>travel </strong>programsin&nbsp;<strong>Cairo</strong>. The <strong>Trainer&nbsp;</strong>will have a passion for air travel along with working knowledge of the <strong>Sabre</strong> platform&nbsp;while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Trainer, you will:</strong></p><br><ul><li>Enable and guide: Deliver and evaluate soft &amp; technical skills training on all aspects of client training. (Sabre platform)</li><li>Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.</li><li>Facilitate all aspects of a multi-week transmission and blended type new hire training &amp; nesting.</li><li>Facilitate all aspects of floor-training and BQM training for the program.</li><li>Supervise and coach learners in nesting &amp; BQM type environments.</li></ul><p><strong>You'll also train new hires (luxury air travel sales/representatives) ensuring they are 100% equipped to carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request,&nbsp;especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting&nbsp;- research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts&nbsp;and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems &amp; Ownership - keep bookings, files, and systems airtight -&nbsp; taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of <strong>training&nbsp;facilitation&nbsp;experience</strong> <u>within&nbsp;the air travel industry</u> (luxury travel sales preferred)</li><li>Ability to enable, guide, evaluate &amp; deliver soft &amp; technical skills training on all aspects of client training.</li><li><p><strong>GDS tools training experience is a must (Sabre)</strong></p><br></li><li><p>Deep passion for luxury air travel and&nbsp;knowledge&nbsp;</p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a core monitoring engineering specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.</p> <h4>What you’ll do</h4> <ul> <li>Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms.</li> <li>Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.</li> <li>Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.</li> <li>Develop and implement technical solutions, integrations and automation aligned to customer and business requirements.</li> <li>Support project and transition planning through technical expertise, solution estimations and design decisions.</li> <li>Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.</li> <li>Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.</li> </ul> <h4>Who you are</h4> <ul> <li>Bachelor’s degree in engineering, information technology, telecommunications, or a related discipline.</li> <li>Experience working within service management, monitoring, observability or IT operations environments.</li> <li>Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.</li> <li>Experience creating technical designs and low-level design documentation for engineering solutions.</li> <li>Understanding of ITIL and IT service management processes, particularly change and configuration management.</li> <li>Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.</li> <li>Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.</li> <li>Knowledge of Linux and Windows administration, web application servers and enterprise application environments.</li> <li>Exposure to cloud-native technologies, containerisation and orchestration platforms such as Docker and Kubernetes.</li> <li>Effective stakeholder management, communication and documentation skills.</li> <li>Ability to work independently, prioritise effectively and take ownership of deliverables.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale global monitoring and observability platforms supporting multiple Vodafone markets.</li> <li>Exposure to enterprise technologies, cloud platforms, automation initiatives and modern IT operations practices.</li> <li>Collaboration with international teams, architects, engineers and business stakeholders.</li> <li>Opportunities to contribute to innovation, technology transformation and service improvement programmes.</li> <li>A dynamic environment that supports professional development and continuous learning.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced monitoring and observability platform engineering.</li> <li>Enterprise IT operations management and service management practices.</li> <li>Automation, API integration and scripting techniques for operational efficiency.</li> <li>Cloud, containerisation and Kubernetes-based operational technologies.</li> <li>Technical solution design, stakeholder engagement and project delivery methodologies.</li> <li>Vendor technology assessment and enterprise architecture collaboration.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The MGS Commercial Team is the Global Indirect buying experts for Mars, Incorporated. There are 3 established regions (Amercias, EU CIS, and APMEA) in this global shared service with MEA Cluster part of the APMEA region. The Strategic Sourcing Manager will be primarily responsible for managing Sourcing Strategy development and execution for Marketing and Sales Categories across Middle East and Africa. This role is responsible for leading the Marketing and Sales Category Sourcing including but not limited to Media, Content, Data &amp; Tech, Consumer Promotions, Displays, Chillers &amp; Freezers for the MEA region ensuring execution of the global sourcing strategy in line with Global Transformation initiatives such as AES (Agency Ecosystem) and developing and executing Regional Sourcing Strategies where applicable. The job holder works closely with the regional &amp; global Category leads to the efficient and effective implementation of sourcing strategies, manage key suppliers performance, collaborate with the Sourcing Excellence team to ensure effective day-to-day Vendor performance, and act as the key point of contact and relationship owner for our Key Partners.</p><p>Key Responsibilities:</p><ol><li>Purchase indirect goods &amp; services by securing price, capacity &amp; service levels in line with commitments to the business and as per the sourcing strategies by applying a wide range of sourcing tools (e.g. negotiation, e-procurement, strategic supplier relationship and performance management, etc.)</li><li>Implement Agency Ecosystem Strategy through optimizing the number of agencies, assessing and developing existing suppliers to meet business needs and identify future opportunities.</li><li>Ensure effective risk management of the supply base, through robust contracts and monitoring of financial and other KPIs and implementing corrective actions as appropriate.</li><li>Establish &amp; maintain relationships with Key Stakeholders including Finance (Operations, Business Partners, Governance), Marketing (Media, Brand, Customer Marketing, D-Commerce), Sales, and Regional/Global MGS Commercial.</li><li>Comply with policies, systems &amp; controls as per ICE and Commercial Guide.</li><li>Provide Market and financial insights and inputs to the internal sourcing process.</li><li>Implement best practice for areas of responsibility. Participating in team knowledge transfer and building category expertise.</li><li>Provide input to and will execute locally relevant Global and/or Regional MSSMs or develop Cluster MSSMs where required.</li><li>Participate in external forums and associations and be Innovation champion for their categories.</li><li>Actively participate and contribute to Global and Regional Category Communities.</li><li>Manage all related commercial, financial &amp; ethical requirements / tradeoffs with the support of the LM.</li><li>Use of the appropriate contracts to cover those risks and cover the relevant service &amp; good purchase</li><li>Regularly maintain &amp; update relevant KPIs related to in-scope investments (e.g. savings, payment terms, Supplier Performance, etc.)</li><li>Works with other functions to support new product launches, line extensions, and execution of continuous improvement programs for indirect goods and services in scope for the role.</li><li>Carries out supplier performance reviews on a regular basis for the relevant categories and develops &amp; implements a continuous improvement action plan to ensure great and stable performance.</li><li>Collaborate, Coach, and contribute to the development of Sourcing Excellence and Commercial Services Team to ensure their objectives are in line with MEA/APMEA/Global Strategy, AEP and Transformation Program deliverables.</li></ol><p>Context and Scope:</p><p>This role is an individual contributor role and will be part of the Middle East, Africa, and India MGS Commercial Cluster Team and the Asia Pacific Middle East and Africa Category Community as the Marketing &amp; Sales Category Expert and contributing to the overall MEA Commercial Strategy and Agenda. The job holder will also lead key priorities for the Region identified as part of the Strategy. They will be the point of escalations for the Operations/Sourcing Excellence teams managing Logistics Services and will ensure the regional and global strategies are well communicated and implemented. They will be the point of contact/escalation of senior stakeholders such as Demand Director, Media Director, Category and Customer Marketing Directors, Sales Heads, etc. as well as managing relationship with Key Account Director, MD, CFOs, and CEOs of our key partners.</p></div></section>