Embedded Systems Engineer Jobs - Giza Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><p>Job Title: Professional Services Consultant Location: Cairo, Egypt Department: Professional Services Position Overview The Professional Services Consultant is responsible for delivering high-quality consulting services to clients, ensuring successful implementation and adoption of our solutions. This role involves working closely with customers to understand their business needs, configure solutions, provide training, and drive value realization.</p><p>Key Responsibilities</p><ul><li>Collaborate with clients to gather requirements and design tailored solutions.</li><li>Lead implementation projects, including configuration, testing, and deployment.</li><li>Provide expert guidance and best practices to ensure successful adoption of solutions.</li><li>Conduct training sessions and workshops for client teams.</li><li>Act as a trusted advisor, building strong relationships with stakeholders.</li><li>Troubleshoot and resolve issues during and after implementation.</li><li>Document processes, configurations, and client interactions for knowledge sharing.</li><li>Work cross-functionally with Sales, Product, and Support teams to ensure client success.</li></ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business, IT, or related field (Master s preferred). 1+ years of experience in professional services, consulting, or solution implementation. Strong understanding of [industry-specific solutions or technologies]. Excellent communication and presentation skills. Ability to manage multiple projects and meet deadlines. Problem-solving mindset with attention to detail. Willingness to travel as required. #LI-GA1</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Senior Manager - Leasing, Sponsorship and Partnerships is a key leadership role responsible for identifying and developing diverse revenue streams for the Giza Plateau. This includes the development of strategic sponsorship opportunities, creating, and overseeing all commercial leasing activities. This strategic position is vital for enhancing the financial performance and operational excellence of one of the world's most iconic heritage sites.</p><p>Key Responsibilities:</p><p>Sponsorship:</p><ul><li>Develop and implement a comprehensive commercial strategy aimed at diversifying and significantly increasing revenue streams for the Giza Plateau.</li><li>Identify, evaluate, and pursue new and innovative income-generating opportunities aligned with the site's brand, cultural significance, and visitor experience objectives.</li><li>Design and execute a sponsorship strategy to attract local, national, and international corporations and organizations.</li><li>Identify and prospect potential sponsors whose brand values align with the Giza Plateau.</li><li>Develop tiered sponsorship packages offering compelling benefits and visibility.</li><li>Lead negotiations, draft proposals, and finalize sponsorship agreements in collaboration with legal counsel.</li><li>Cultivate and maintain strong, long-term relationships with sponsors, ensuring effective communication and fulfillment of all contractual obligations.</li><li>Oversee the activation of sponsorships and monitor their impact and ROI.</li></ul><p>Leasing:</p><ul><li>Develop and execute a strategic leasing plan to optimize the use of available commercial spaces across the Giza Plateau, maximizing rental income and tenant quality.</li><li>Identify, attract, and secure suitable tenants (e.g., food &amp; beverage, retail, services) that align with the overall visitor experience strategy and brand standards.</li><li>Proactively manage lease renewals, conduct timely rent reviews in accordance with agreements.</li><li>Lead lease negotiations, prepare lease agreements, and manage all aspects of the tenant relationship, in coordination with legal advisors.</li><li>Collaborate closely with internal departments, including Operations, Marketing, Finance, Security, and Curatorial/Historical teams, to ensure alignment of commercial activities with overall site objectives.</li></ul><p>Strategic Partnerships &amp; Alliances :</p><ul><li>Execute a comprehensive business development and partnership framework focused on growth, revenue diversification, and market visibility.</li><li>Establish and maintain strong, productive relationships with external corporate partners, clients, and private sector stakeholders.</li><li>Proactively identify, evaluate, and structure opportunities for long-term strategic alliances, joint ventures, and co-branded initiatives that add value to the destination's commercial spaces.</li><li>Manage the full partnership lifecycle from prospecting, creating tailored pitches, and initial drafts to final execution, performance tracking, and renewal.</li><li>Secure and manage targeted commercial arrangements with key local and international ecosystems, including surrounding hotels, schools, hospitals, and entertainment providers.</li><li>Set, plan, and oversee all commercial on-ground activations, product/service innovations, and joint promotional campaigns within the commercial areas.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Marketing, Finance, Real Estate, Commerce, or a related field.</li><li>Minimum of 12 years of progressive senior-level experience in commercial management, with a strong focus on revenue generation, sponsorship development, retail management, and leasing.</li><li>Exceptional negotiation, influencing, and contract management skills.</li><li>Strong analytical and problem-solving skills with the ability to think creatively.</li><li>Strong financial literacy, budgeting, forecasting, and analytical skills.</li><li>Fluent English is a must.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The industry advisory role aims to deliver value across various business functions, including stimulating demand, creating and accelerating opportunities, and participating in account planning, strategic business roadmaps, and stakeholder engagement. This role focuses on pinpointing customer needs and industry-specific opportunities, offering tailored guidance and recommendations to align with those requirements. It fosters collaboration with internal teams to discover, develop, and support new business prospects. By drawing on industry expertise, the advisor influences key decision makers, clearly communicates Vodafone s value proposition, and supports digital transformation discussions.</p><p><strong>Role Responsibilities</strong></p><ul><li>Industry-led business opportunity generation Define industry value propositions (e.g., agile &amp; sustainable supply chains , Smart Building Automation , Citizen Services platform , etc..) and work with account teams to bring that into customer conversations.</li><li>Drive industry discussions with key customers and stakeholders leading with use cases, scenarios that are relevant to the target audience, and address national agendas, pain areas, or aspirations.</li><li>Account &amp; stakeholder strategy Work with internal teams to define the right engagement strategy with different stakeholders using the industry narrative, leading to a long-term account plan with defined dialogues for different customer stakeholders.</li><li>Strategic Roadmap Development with Senior Decision-Makers Engage with senior business decision-makers (CxOs) to co-create end-to-end, multi-year industry roadmaps, grounded in a deep assessment of the customer s current landscape and future ambitions, to identify and unlock strategic growth and transformation opportunities.</li><li>Facilitation of Design Thinking and Ideation Workshops Lead Design Thinking and ideation workshops with customers to cultivate innovation, uncover new opportunities, and translate collaborative problem-solving into actionable use cases and scenarios that underpin transformational digital initiatives.</li><li>Partner ecosystem collaboration Leverage partners (GSIs, ISVs) to develop industry-specialised solutions partnering with different internal teams such as solution architects, partner and alliance managers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience in digital transformation, cloud, data &amp; AI, and how these apply in the industry context, i.e.. Experience of having worked in or with the Mining industry deep understanding of applicability of digital technologies &amp; AI in the Mining industry.</p><p>Ability to engage at executive (CxO) level, build strategic relationships, and influence senior stakeholders.</p><p>Experience working with partner ecosystems or in a consulting/solutions environment.</p><p>Comfort with ambiguity and complexity: defining new industry-plays, creating roadmaps, working across internal/external teams.</p><p>Excellent communication and storytelling: able to talk business value, not just technical features; able to translate industry problems into Microsoft-solution opportunities.</p><p>10+ years of customer-facing experience in the target industry (or consulting/integrator experience).</p><p>Bachelor s degree in business/engineering/IT or related field; preferable a master s degree holder.</p><p>Deep domain expertise in the industry (e.g. manufacturing value chain, mining operations, consumer goods supply chain) and good understanding of how digital technologies transforms that industry.</p><p>Broad experience and knowledge in different ICT Domains.</p><p>Experienced with Solutions Architecture.</p><p></p></section>

<p><strong><u>Job Role:</u></strong></p><p>The required Concierge Agent will be responsible for delivering a personalized and premium level of service to different types of clients by managing a wide range of requests, including travel arrangements, transportation, dining reservations, lifestyle services, and other bespoke requirements. This role requires exceptional communication skills, strong attention to detail, and the ability to efficiently handle multiple client requests across phone, email, and WhatsApp, while consistently ensuring high-end customer experience.</p><p><strong><u>Key Responsibilities:</u></strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle client requests via phone, email, and WhatsApp in a professional, timely, and efficient manner</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arrange travel services including flights, hotel bookings, airport transfers, and visa-related support</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate restaurant reservations, events, entertainment, and lifestyle services</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage limousine and transportation bookings according to client requirements</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide tailored recommendations based on client preferences and needs</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on all requests to ensure successful completion and customer satisfaction</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Efficiently manage urgent and last-minute requests</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain strong relationships with suppliers, vendors, and service providers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all bookings and services are accurately recorded and updated in the system</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle client complaints or issues and provide prompt and appropriate resolutions</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain the highest level of confidentiality, professionalism, and discretion always</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitor and maintain OpenStack services and components. Troubleshoot service failures, performance issues, and infrastructure alerts. Apply patches, updates, and configuration changes. Work closely with engineering teams to enhance platform reliability. Maintain documentation for operational procedures and incident handling. Operate, monitor, and maintain VMware infrastructure components (vCenter, ESXi hosts, NSX-T, and vCloud Director). Manage virtual machines, templates, resource pools, and datastores. Monitor system health, performance, and capacity using VMware and third-party tools. Perform incident, problem, and change management in line with ITIL processes. Apply patches, firmware upgrades, and lifecycle management for VMware infrastructure. Troubleshoot virtualization, networking, and storage-related issues. Ensure backup, disaster recovery, and high-availability configurations are functional. Collaborate with planning/implementation teams to support new deployments and integrations. Generate performance and capacity reports for management review.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of OpenStack operations experience. Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals. Familiarity with OpenStack core services and their interdependencies. Experience with monitoring and logging tools (Prometheus, ELK) Good troubleshooting and problem-solving skills. 2 4 years of hands-on experience in VMware operations and administration. Strong knowledge of VMware Cloud Foundation (VCF), vCenter, ESXi, NSX-T, including DFW, Tier-0/Tier-1 Gateways, and VMware Cloud Director. Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS). Familiarity with VMware tools such as vRealize Operations , vRealize Log Insight , and vSphere Lifecycle Manager . Basic scripting knowledge (PowerCLI, Python, or Bash) for automation and reporting. Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar). VMware certification (VCP or higher) is preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is responsible for leading the technical/commercial aspects of achieving integrated solutions revenue targets. You will be providing strong technical sales, overcoming technical sales objections and engaging with key technical customers stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Understand the customer business / technical requirements and objectives</li><li>Understand and analyse RFP requirements, business needs and challenges</li><li>Lead the opportunity assessment process</li><li>Collaborate with Account Management Team</li><li>Identify and evaluate value- add alternatives, solutions to those alternatives</li><li>Moderate the solution creation process by working with Technical Solution Architects</li><li>Partner with Solution Arch./Pricing/Delivery excellence for effort estimation &amp; Pricing</li><li>Lead solution presentation with the client</li><li>Adequate understanding of the laws, regulations and governance of critical deals and purchasing process and cycle</li><li>Respond to requests for information and requests for pricing.</li><li>Work with sales personnel to provide product, business and technical knowledge in support of pre-sales activities.</li><li>Coordinate requirements and deliver proofs of concept to customers when needed.</li><li>Maintain and ensure consistency of target achievement in the VBU segment.</li><li>Provide the management with regular reports including the figures related to integrated solutions sales across all segments</li><li>3-7 years of enterprise accounts experience</li><li>Leads/participates in customer workshops during the sales/solution phase, and presentations and solution definitions and scoping activities during proposal submission</li><li>Must have a proven track record of handling medium to large competitive, complex deals and successful closure</li><li>Willingness to understand and learn new use cases and unknown technologies</li><li>Strong personal presence, capable of engaging senior management and C-Level.</li><li>Engineering/computer Science background.</li><li>Basic Knowledge of the System integrator diversified technologies</li><li>Understand IT requirements and technical differentials.</li></ul><p></p></section>

<p>As a Technical I, IT Operations specialist, you will help keep our IT environment running smoothly, securely, and efficiently across the network. Reporting to the IT Operations Manager, you will play a key role in system compliance, troubleshooting, service management, and day-to-day operational support while delivering a dependable experience for both internal and external clients. Responsibilities Mount, install, and maintain switches and peripheral equipment in IDFs. Perform hardware and software upgrades, ensuring antivirus definitions and system patches remain current. Resolve break/fix issues for internal and external clients with a strong focus on timely service delivery. Prepare and maintain accurate reports and records for hardware and software inventory. Conduct safety and routine maintenance checks on IT equipment. Clear trouble tickets and work orders promptly, with approximately 60% 70% of time focused on these activities. Support service management functions, including incident and problem management. Ensure compliance with SLA/SLO requirements while maintaining efficient and reliable IT operations. Support global projects, automation efforts, and site transition activities. Respond to high-severity issues with urgency, strong troubleshooting discipline, and compliance awareness. Maintain detailed operational records, playbooks, asset inventory, and ticket resolution documentation. Help drive high IT VOC scores by delivering reliable support in a 24/7 shift-based environment. Complete all assigned, mandatory training within the timeframe provided. Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1+ year of call center experience.</li><li>Fluent in English.</li><li>Strong IT service management and troubleshooting capabilities.</li><li>Excellent client coordination and project management skills.</li><li>Ability to work in compliance with ITIL and ISO standards.</li><li>Flexibility to work rotating and night shifts in a 24/7 environment.</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field is desirable.</li><li>CCNA, MCSA, SCCM, and BigFix certifications are preferred.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request) in order to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers.</p><p>Customer Calls Handling</p><ul><li>Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs &amp; concerns.</li><li>Handle inbound interactions received on CIB official social media platforms in a professional manner to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to followers.</li><li>Apply appropriate actions to effectively control a telephone calls interaction that improve the call average handling time/ interactions average response time.</li><li>Liaise with other departments to ensure proper closure of pending customers inquires/requests.</li><li>Ensure high service quality during inbound/outbound calls interactions, and handle customer s complaints according to the Contact Center approved standards to maintain customer satisfaction.</li><li>Update customer records with details of the inquiry and the response ensure accuracy and availability of Customer records.</li><li>Post content on CIB official social media platforms (if needed) &amp; within the agreed quality levels to maintain customer satisfaction.</li></ul><p>Policies, Processes and Procedures</p><ul><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ul><p>Day-to-day Operations</p><ul><li>Follow the day-to-day operations related to own jobs in the Contact Center department to ensure continuity of work.</li></ul><p>Compliance</p><ul><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree of Commerce, Business Administration, Accounting or its equivalent.</li><li>0 1 years of experience</li><li>Excellent command of English and Arabic languages</li><li>Proficient user of MS Office</li><li>Reliable, energetic and cooperative</li><li>Excellent communication skills</li></ul><p></p></section>