Economic Researcher Jobs in Egypt
1507 Jobs Found
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>The Trade Sales Manager is a key, value-driving role within our Services salesforce, responsible for originating, structuring, and leading deals within Trade and Working Capital Solutions. This individual brings product knowledge and technical experience to drive business growth across Corporate (Global Subsidiaries and Local) and Public Sector client segments. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests. This role is pivotal in leading a portfolio of clients and their associated deals, working in alignment with Product Managers, Global Solutions Sales, and Coverage partners to deliver on strategic business goals</p><br><br><br><p><b>Key Responsibilities:</b></p><br><br><br><p><b>I. Business Development & Client Relationship Management</b></p><br><br><ul><li>Originate new business and deepen existing client relationships to grow portfolio revenues, profitability, and asset levels.</li><li>Develop and execute a strategic sales plan for the assigned client portfolio, identifying and pursuing new opportunities in coordination with Relationship Management teams.</li><li>Act as the primary subject matter expert on all trade-related matters, providing expert advice and building deep, trust-based relationships with key client decision-makers.</li><li>Keep abreast of client needs, industry trends, and market intelligence to inform new product development and enhance our competitive position.</li></ul><br><p><b>II. Deal Structuring & Negotiation</b></p><br><br><ul><li>Own the full deal lifecycle, from initial client engagement and needs analysis through to structuring, internal approval, and successful execution.</li><li>Structure and present tailored trade and working capital solutions, including Supply Chain Finance, Receivables Financing, and other structured trade products, that address complex client requirements.</li><li>Conduct in-depth analysis of client financial statements, business models, and risk profiles to build a strong business case and inform deal structuring.</li><li>Prepare, present, and defend credit applications and transaction proposals before internal risk and product approval committees.</li><li>Lead the negotiation of term sheets and review legal documentation to ensure alignment with agreed-upon business terms.</li></ul><br><p><b>III. Execution & Portfolio Oversight</b></p><br><br><ul><li>Ensure all transactions and portfolio activities adhere to the highest standards of risk, control, and compliance.</li><li>Coordinate with Regional/Global Trade teams, Operations, and Middle Office to ensure seamless service delivery and excellent client experience.</li><li>Provide training and product updates to the broader Services and Banking salesforce to elevate the team's collective trade expertise.</li><li>Monitor and provide continuous feedback on ongoing initiatives, taking full ownership of project deliverables and follow-ups.</li></ul><br><p><b>Development Value:</b></p><br><br><ul><li>Expands advanced sales, negotiation, and structuring skills.</li><li>Exposure to budget management, revenue forecasting, and P&L responsibility.</li><li>Builds a strong internal network by interfacing with back, middle, and front-office teams.</li><li>Deepens market/economic knowledge and expertise across multiple industries.</li><li>Gains experience with cross-border booking vehicles and the bank's global network.</li><li>Enhances credit, risk analysis, and financial structuring capabilities.</li></ul><br><p><b>Qualifications:</b></p><br><br><ul><li>Minimum 3-5 years of relevant experience in banking, preferable in Trade.</li><li>Expertise in a range of Trade and Working Capital solutions (e.g., Supply Chain Finance, Receivables Financing, Structured Trade Finance).</li><li>Excellent written and spoken English and Arabic are required for client communication. French is a plus.</li><li>Proven experience in a client-focused environment.</li></ul><br><p><b>Education:</b></p><br><br><ul><li>University degree (BA/BSc required; MBA or higher is a benefit).</li><li>Formal credit training (e.g., Certified Credit Analyst) is strongly preferred.</li></ul><br><p><b>Competencies:</b></p><br><br><ul><li><b>Ownership & Execution:</b> A proven ability to originate, structure, obtain necessary approvals, and execute solutions for clients.</li><li><b>Innovative & Creative:</b> Thinks 'out-of-the-box' to find client and internal solutions.</li><li><b>Leadership & Influence:</b> Excellent leadership, communication, and presentation skills with the ability to successfully interact with senior internal and external stakeholders.</li><li><b>Resilience:</b> Ability to work effectively under pressure, meet tight deadlines, and manage complex projects.</li><li><b>Teamwork:</b> Ability to work in a matrix organization and build strong peer relationships.</li><li><b>Organizational Skills:</b> Highly organized and focused on delivering on initiatives and projects.</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Institutional Product Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><b>About this Role</b>
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</span><p>We are seeking an experienced commercial legal professional to provide expert legal, contractual, product and regulatory support across Vodafone’s Enterprise business. This role is responsible for advising on complex global commercial agreements, negotiating strategic customer contracts, managing contractual risk, supporting product development initiatives, and contributing to regulatory compliance activities. The successful candidate will play a key role in enabling commercial success while protecting the organisation from legal and regulatory risks in a fast-paced international environment.</p><br><br><br><b>Who we are</b>
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<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>Who you are</b>
<br><p>Degree in Law; bar qualification is advantageous.<br>Deep and demonstrable knowledge of commercial and contract law.<br>Minimum of 5 years' experience in commercial and contracting law, or 4 years' experience across commercial, contracting and telecommunications law.<br>Experience supporting commercial business activities within an international environment.<br>Strong commercial awareness with a proven track record of delivering business-focused legal solutions.<br>Excellent contract drafting, review and negotiation skills.<br>Strong risk assessment and mitigation capabilities.<br>Effective project management skills with the ability to manage multiple priorities.<br>Excellent analytical and problem-solving abilities.<br>Strong communication, stakeholder management and influencing skills.<br>Ability to build credibility and collaborate effectively across diverse functions and geographies.<br>High level of reliability, initiative and accountability.<br>Ability to work effectively under pressure and meet demanding deadlines.<br>Strong teamwork and collaboration skills.<br>Excellent written and spoken English.<br>Proficiency in Microsoft Office applications.</p><br><br><br><b>Not a Perfect Fit?</b>
<br>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What you will do</b>
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<p><strong>Contracting</strong></p><br>
<p><br>Provide accurate, effective and timely legal advice, analysis and support on commercial and contractual matters relating to Enterprise business activities.<br>Draft, review and negotiate complex global contracts and legal documentation with multinational customers and strategic accounts.<br>Identify, assess and mitigate contractual risks in complex multi-country commercial opportunities.<br>Lead negotiations for high-complexity and bespoke contracts where limited or no standard contractual content exists.<br>Analyse, interpret and negotiate non-standard contractual terms and conditions.<br>Drive continuous improvement of contracting processes and act as a subject matter expert across the end-to-end contracting lifecycle.<br>Develop, maintain and share contractual know-how, precedent materials and best practices.<br>Support capability development by training colleagues on contracting processes, negotiation approaches and contractual concepts.<br>Contribute to strategic initiatives within Legal, Contracting, Commercial and Sales functions.<br>Maintain ownership and governance of team processes, ensuring regular reviews and updates.<br>Recommend solutions to address customer concerns and mitigate risks associated with complex opportunities.<br>Identify and propose the most appropriate contracting structures and commercial solutions.<br>Act as a key escalation point and provide operational support across approvals, allocations and process-related activities when required.<br>Ensure adherence to contracting policies, standards and governance requirements.<br>Prepare contract risk assessments and support internal approval processes.<br>Collaborate with specialist functions including Regulatory, Public Policy, Technology and Tax teams to achieve commercially effective legal outcomes.</p><br>
<p><strong>Products</strong></p><br>
<p>Provide legal advice for strategic and development projects.<br>Lead legal support for product development activities and ensure appropriate legal engagement throughout the product lifecycle.<br>Maintain Enterprise contracting models for products and solutions.<br>Support legal aspects of acquisitions, disposals and strategic business initiatives as required.<br>Create, manage and update customer, carrier and intercompany contract templates and contracting operating models.<br>Assess the legal impact of legislative changes on products and services.</p><br>
<p><strong>Regulatory Affairs</strong></p><br>
<p>Manage regulatory reporting obligations to telecommunications authorities in licensed countries in cooperation with local advisers.<br>Own and maintain SWIFT reporting activities for the Regulatory Affairs function.<br>Support regulatory projects and work closely with regulatory leads.<br>Coordinate and project manage regulatory initiatives, including licence-related activities.<br>Contribute to the enhancement of regulatory compliance processes and governance frameworks.</p><br><br><br><b>What’s in it for you</b>
<br><p>Opportunity to work on complex global commercial and telecommunications matters.<br>Exposure to multinational customer negotiations and strategic business initiatives.<br>Involvement in product development, regulatory affairs and cross-functional legal projects.<br>Opportunity to influence contracting strategy, process improvement and governance frameworks.<br>Collaboration with senior stakeholders across legal, commercial, regulatory, technology and tax functions.<br>A varied and challenging international role with significant business impact.</p><br><br><br><b>What skills you will learn</b>
<br><p>Advanced commercial contract negotiation and drafting techniques.<br>Strategic risk identification and mitigation methodologies.<br>Enterprise product legal support and product governance processes.<br>Regulatory compliance and telecommunications regulatory management.<br>Cross-border stakeholder management and multinational project coordination.<br>Process optimisation, governance and operational excellence within legal functions.<br>Leadership, mentoring and training capabilities.<br>Commercial decision-making and strategic business partnering skills.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert</b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b>
<br><p>LinkedIn: https://www.linkedin.com/company/vois/<br>Facebook: https://www.facebook.com/voisglobal<br>Instagram: https://www.instagram.com/voisglobal/<br>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</p><br><br><br><br>
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<h2 class="h5">Job description</h2>
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<span></span><p><span><strong>Organizational Setting</strong></span></p><br><p><span>The Regional Office for the Near East and North Africa (RNE) leads FAO's support to countries in the region in transforming their agrifood systems to achieve the Sustainable Development Goals (SDGs). It identifies regional priorities for food security, agriculture and rural development and ensures the planning and implementation of FAO's strategic response in the region through a multidisciplinary approach. It implements approved programmes and projects, monitors programme implementation, and ensures that they contribute to addressing regional priorities. RNE also advises on the incorporation of regional priorities into the Organization's Strategic Framework and Programme of Work and Budget. RNE supports regional policy dialogues, facilitates the emergence of regional partnerships, and supports knowledge exchange, capacity development and resource mobilization for food security, agriculture and rural development in the region. It develops and maintains relations with region-wide institutions including the Regional Economic Integration Organizations (REIOs).</span></p><br><p><span>The position is located in the <strong>Regional Office for the Near East and North Africa (RNE) in Cairo, Egypt.</strong></span></p><br><p><br><span><strong>Main Purpose</strong></span></p><br><p><span>The Information Technology Assistant coordinates and performs the full range of Information Technology (IT) support functions. He /she ensures quality, transparency and consistency of IT service delivery in line with established IT procedures and Service Level Agreements (SLAs).</span></p><br><p><span><strong>Supervision Received/Exercised</strong></span></p><br><p><span>The Information Technology Assistant reports to the National Professional Officer (Information and Communication Technology) and follows technical standards and procedures established by the IT Division. The incumbent operates independently and takes decisions on work priorities. Supervision received is focused on office IT priorities, in particular the meeting of timelines and the quality of support given to clients.</span></p><br><p><span><strong>Working Relationships</strong></span></p><br><p><span>The incumbent has frequent interaction with staff at all levels within the work unit to resolve routine and non-routine IT-related problems and coordinate IT service delivery. He /she works closely with the IT Division to ensure problem resolution and service delivery.</span></p><br><p><br><span><strong>Key Functions/Results</strong></span></p><br><p><span>• Receive and log all requests from users relating to IT services in the Service Desk System.</span><br><span>• Provide first and second level * (*see below) support for office users to resolve issues regarding the full range of computer applications as well as standard and non-standard hardware, software and peripherals (CD-writers, scanners, USB-drives, etc); act as liaison between users and the IT Division for resolution of more complex or persistent issues that cannot be solved directly; monitor progress and ensure problem resolution.</span><br><span>• Assist in more complex tasks related to web publishing and media production and provide support on how to make the most effective use of information technology.</span><br><span>• Deploy and configure hardware and software, including non-standard equipment that has been cleared for use as per established policies and procedures; assist in implementing procedures for data backups.</span><br><span>• Ensure user access to the corporate/office IT infrastructure: set up network services according to established policies and procedures (e.g. e-mail accounts and user access profiles, file share security); manage office shared drives and public e-mail folders.</span><br><span>• Operate and troubleshoot a variety of office equipment, such as personal computers, printers, photocopiers, PDAs and smartphones, and maintain IT stationery supplies.</span><br><span>• Provide user guidance and training on IT equipment and services and contribute to the IT knowledge base.</span><br><span>• Provide hands-on assistance to users in organizing presentations and setting up audio-visual equipment.</span><br><span>• Advise office staff on the selection of both standard and non-standard IT hardware and software, carry out market research on availability and pricing and liaise with external suppliers as appropriate.</span><br><span>• Assist in the planning and procurement of IT equipment and software, based on established equipment life cycle processes: provide specifications for the purchase of hardware, software and peripherals and assist users in the preparation of IT-related Purchase Requisitions, Low Value Orders and Local Orders in Oracle for hardware, software and peripherals; liaise with the IT Division for clearance of non-standard equipment and software.</span><br><span>• Manage the office pool of IT equipment and local stock of IT supplies and materials: maintain the inventory and assets in the Service Desk System and GRMS fixed assets; ensure that software licenses are legally acquired and formally recorded.</span><br><span>• Process separation clearance as per established procedures.</span><br><span>• Perform other related duties as required.</span></p><br><p><span>• <strong> Level 1</strong> provides support for received calls from users and solve technical issues if technically able to do so, coordinating responses to/from 2nd level teams and generally managing the users' requests for support in all areas of IT.' Examples of activities performed at 1st level are: basic trouble-shooting providing information relating to hardware and software models, and existing policies and procedures, basic account management functions, data transfers, drafting of technical documentation and process flows.</span><br><span>• <strong>Level 2</strong> support builds on Level 1 activities and provides support for incidents or service requests of moderate complexity such as: recommending acquisition of hardware, software, devices, tools; complex software and hardware troubleshooting; maintaining inventories; desktop and laptop deployment and configuration; simple user account administration; website development and updates; configuration and testing of hardware and software; assistance in testing and evaluation of new products and technologies; information systems monitoring and support; and, maintaining information systems such as databases.</span></p><br><p><br><span><strong>Impact Of Work</strong></span></p><br><p><span>The incumbent plays a lead role in the overall provision of FAO information technology services. He/she plays a lead role in the provision of information technology support services for successful achievement of the organizational unit's mandate.</span></p><br><p><span><strong>CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING</strong></span></p><br><p><br><span><strong>Minimum Requirements</strong></span></p><br><p><span><strong>Education: </strong>Secondary School Education.</span><br><span><strong>Work Experience:</strong> Four years of relevant experience in IT-support work.</span><br><span><strong>Languages:</strong> Working knowledge (proficiency - level C) of English.</span></p><br><p><span><strong>IT Skills:</strong></span></p><br><p><span>• Very good knowledge of the MS Office applications and Microsoft 365, systems installation and configuration, Internet and office technology equipment.</span><br><span>• Networking and IT Equipment support.</span><br><span>• Basic UNDSS IT Security Awareness or equivalent.</span></p><br><p><br><span><strong>Residency: </strong>General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing valid visa to work or a valid work permit, and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.</span></p><br><p><span><strong>Competencies</strong></span></p><br><p><span>• Results Focus</span><br><span>• Teamwork</span><br><span>• Communication</span><br><span>• Building Effective Relationships</span><br><span>• Knowledge Sharing and Continuous Improvement</span></p><br><p><span><strong>Technical Skills</strong></span></p><br><p><span>• Very good understanding of the IT infrastructure.</span><br><span>• Very good knowledge of IT governance policies and procedures.</span><br><span>• Very good problem-solving skills related to IT issues.</span></p><br><p><span><strong>Desirable Qualifications And Skills</strong></span></p><br><p><span>• Working knowledge (proficiency - level C) of Arabic</span></p><br> </div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a network operations specialist to provide subject-matter expertise across network and security technologies within corporate IP infrastructure build and operational environments. The role will support complex network projects, technical escalations, infrastructure performance, service continuity and the transition of new services into operations. The successful candidate will collaborate with demand, solution design, information security, service management, technical support and vendor teams to deliver secure, resilient and cost-effective network services.</p>
<h4>What you’ll do</h4>
<ul>
<li>Serve as a subject-matter expert for network and security technologies across infrastructure build and operational functions.</li>
<li>Manage technical support activities and resolve complex network and security escalations.</li>
<li>Lead delivery activities for critical network infrastructure projects, solutions and services.</li>
<li>Provide on-site support for data centres, disaster recovery locations and other sites during incidents, change requests and planned technical activities.</li>
<li>Contribute technical input during the early design stage, including operational requirements, technology compatibility and bills of quantities.</li>
<li>Work with solution and design teams to support deployment, integration, testing, user acceptance testing and transition into network operations.</li>
<li>Maintain accurate technical and operational documentation throughout service transitions.</li>
<li>Assess infrastructure, processes and operational performance to identify continual service improvement and automation opportunities.</li>
<li>Maintain resilient and secure infrastructure covering web and cloud proxies, load balancers, firewalls, virtual private networks and associated security platforms.</li>
<li>Support secure authentication capabilities, including network access control, certificate deployment and port-based network access.</li>
<li>Maintain routing, switching and data-centre networking technologies, including BGP, OSPF, MPLS, redundancy protocols, spanning-tree technologies, link aggregation and quality of service.</li>
<li>Use monitoring, traffic analysis and troubleshooting tools to investigate network performance and security issues.</li>
<li>Proactively monitor system performance and availability and implement corrective actions to improve service levels.</li>
<li>Conduct capacity planning and support availability, event and continuity management to maintain reliable network services.</li>
<li>Maintain backup, restoration and disaster recovery procedures.</li>
<li>Develop standard operating procedures, automate repeatable activities and keep knowledge-management content current.</li>
<li>Collaborate with service management, information security and technical support teams on investigations, service improvement plans and audit remediation.</li>
<li>Coordinate security-device hardening with technical experts, vendors and original equipment manufacturers.</li>
<li>Work within established configuration, change and IT service management processes.</li>
<li>Coordinate operational and information-security activity calendars, audits, documentation and closure of identified gaps.</li>
<li>Share knowledge and support capability development within the team.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You have 2-5 years of experience in network and security technologies, including substantial knowledge of IP architecture.</li>
<li>You possess strong practical knowledge of IP network security and related technologies.</li>
<li>You have experience with network security technologies such as Infoblox, web and cloud proxies, F5 LTM or GTM, Fortinet, Cisco ASA, Cisco VPN or comparable platforms.</li>
<li>You understand enterprise routing, switching and wireless technologies.</li>
<li>You have supported major security architectures and complex project transitions.</li>
<li>You can work independently while collaborating effectively with cross-functional teams, customers, vendors and technical partners.</li>
<li>You understand ITIL or IT service management principles and can work within configuration and change-management controls.</li>
<li>You hold a technical qualification such as a BE, BTech, BSc, MSc in IT, or another science-related degree.</li>
<li>You hold a Cisco Professional or Expert certification. Relevant certifications may include CCNP, CCSP, CCIE or an equivalent qualification.</li>
<li>Certifications or practical experience relating to Fortinet, firewalls, proxies, F5 technologies or ITIL would be advantageous.</li>
<li>You demonstrate analytical, presentation and communication skills.</li>
<li>You can prioritise effectively and adapt to rapidly changing operational requirements.</li>
<li>You can provide on-site support when required.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunities to work across enterprise network operations, network security and corporate IP infrastructure.</li>
<li>Involvement in complex network projects from early design through deployment, testing and operational transition.</li>
<li>Exposure to a broad technology landscape, including routing, switching, wireless networking, load balancing, firewalls, proxies and secure authentication.</li>
<li>Opportunities to collaborate with solution design, information security, service management, technical support, vendors and original equipment manufacturers.</li>
<li>Practical experience in service improvement, infrastructure automation, capacity planning, availability management and disaster recovery.</li>
<li>Opportunities to share technical knowledge and contribute to capability development across the team.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced management and troubleshooting of enterprise IP networks and security infrastructure.</li>
<li>Deployment and operational transition of complex network and security solutions.</li>
<li>Network performance, availability and capacity analysis.</li>
<li>Security monitoring, infrastructure hardening and audit remediation.</li>
<li>Service continuity, backup, restoration and disaster recovery planning.</li>
<li>Standard operating procedure development and operational automation.</li>
<li>Cross-functional delivery across design, testing, integration and service transition.</li>
<li>Application of ITIL and IT service management practices within network operations.</li>
<li>Technical stakeholder management across customers, internal teams and external technology partners.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
We are seeking a highly organised and analytical marketing operations professional to improve the efficiency, consistency and scalability of Portfolio Marketing. Based in Cairo, Egypt, the role brings together process improvement, performance reporting, budget administration, platform management and cross-functional coordination.<br>
You will enable Portfolio Marketers to focus on strategy and storytelling by reducing operational friction, translating performance data into actionable insights and establishing effective reporting practices. You will also act as the team’s main point of contact for The Marketing Hub, supporting its availability, security, performance, user experience and continued development.<br>
<br><br><br><b>What you’ll do</b>
<br>Track team performance measures and budgets, creating dashboards and regular reporting cycles that translate data into actionable insights.Own and maintain a single dashboard for team reporting, performance measures and results.identify and implement process improvements that increase the efficiency and effectiveness of Portfolio Marketing operations.Monitor adherence to agreed working practices, including Asana updates, project task structures, delivery standards and feedback collection.Produce monthly team reports and updates, presenting relevant findings to Portfolio Marketing leaders.Act as the team’s main point of contact for The Marketing Hub platform, overseeing day-to-day administration and coordinating with Myles Associates.Help maintain The Marketing Hub’s availability, security and performance, while supporting its continued development.Collaborate with The Marketing Hub customer experience lead to increase engagement and improve the platform’s user experience.Administer the team’s capital expenditure process.Work with Partner Relationship Managers and Finance to track Marketing Development Fund approvals and process payments.Contribute to executive reporting, including quarterly business review materials and leadership meeting presentations.Coordinate and track content production requests across third-party agencies.Organise the logistics for monthly team meetings, including room bookings and team rotas.<br><br><br><b>Who you are</b>
<br>You have 7 years+ proven experience in marketing operations, business operations or a related operational management role.You can analyse, interpret and summarise complex data, turning it into practical recommendations.You have advanced Excel and Power BI capabilities, including data analysis, modelling, dashboard creation and data visualisation.You can use Microsoft Copilot effectively and create clear PowerPoint presentations for leadership audiences.You are organised, detail-focused and able to manage multiple priorities independently in a fast-paced environment.You take a proactive and collaborative approach to identifying problems, improving processes and challenging established ways of working.You understand marketing operations, performance measures and operational reporting.You have experience with budget tracking, capital expenditure processes or other financial workflows.You have designed or improved processes to increase operational efficiency.You have experience administering platforms or systems and can work effectively with technical stakeholders.You can build productive working relationships with Finance teams, business partners, external agencies and vendors.You communicate clearly in writing and in presentations, including with senior leadership audiences.You understand user experience principles and how they contribute to platform improvement.<br>
A project management certification is desirable.<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>The opportunity to shape the operating practices, reporting frameworks and continuous improvement roadmap of a broad Portfolio Marketing team.Exposure to Finance, partner management, leadership teams and third-party agencies across an international organisation.Ownership of visible reporting and dashboard solutions that inform operational and leadership decisions.The opportunity to improve a business-critical marketing platform used to access customer-facing content.A varied role combining analytical work, process design, platform administration, financial coordination and stakeholder engagement.<br><br><br><b>What skills you will learn</b>
<br>How to develop scalable marketing operations processes and performance frameworks.Advanced dashboard design, data visualisation and insight-led reporting.Platform administration, user engagement analysis and user experience optimisation.Capital expenditure and Marketing Development Fund administration within a global organisation.Executive reporting and presentation development for senior audiences.Cross-functional stakeholder management involving Finance, partners, agencies and marketing teams.Continuous improvement methods for reducing operational friction and improving delivery quality<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br>
</div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly organised and analytical marketing operations professional to improve the efficiency, consistency and scalability of portfolio marketing. Based in Cairo, Egypt, the role brings together process improvement, performance reporting, budget administration, platform management and cross-functional coordination.</p>
<p>You will enable portfolio marketers to focus on strategy and storytelling by reducing operational friction, translating performance data into actionable insights and establishing effective reporting practices. You will also act as the team’s main point of contact for The Marketing Hub, supporting its availability, security, performance, user experience and continued development.</p>
<h4>What you’ll do</h4>
<ul>
<li>Track team performance measures and budgets, creating dashboards and regular reporting cycles that translate data into actionable insights.</li>
<li>Own and maintain a single dashboard for team reporting, performance measures and results.</li>
<li>Identify and implement process improvements that increase the efficiency and effectiveness of portfolio marketing operations.</li>
<li>Monitor adherence to agreed working practices, including Asana updates, project task structures, delivery standards and feedback collection.</li>
<li>Produce monthly team reports and updates, presenting relevant findings to portfolio marketing leaders.</li>
<li>Act as the team’s main point of contact for The Marketing Hub platform, overseeing day-to-day administration and coordinating with Myles Associates.</li>
<li>Help maintain The Marketing Hub’s availability, security and performance, while supporting its continued development.</li>
<li>Collaborate with The Marketing Hub customer experience lead to increase engagement and improve the platform’s user experience.</li>
<li>Administer the team’s capital expenditure process.</li>
<li>Work with partner relationship managers and finance to track Marketing Development Fund approvals and process payments.</li>
<li>Contribute to executive reporting, including quarterly business review materials and leadership meeting presentations.</li>
<li>Coordinate and track content production requests across third-party agencies.</li>
<li>Organise the logistics for monthly team meetings, including room bookings and team rotas.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You have 7 years+ proven experience in marketing operations, business operations or a related operational management role.</li>
<li>You can analyse, interpret and summarise complex data, turning it into practical recommendations.</li>
<li>You have advanced Excel and Power BI capabilities, including data analysis, modelling, dashboard creation and data visualisation.</li>
<li>You can use Microsoft Copilot effectively and create clear PowerPoint presentations for leadership audiences.</li>
<li>You are organised, detail-focused and able to manage multiple priorities independently in a fast-paced environment.</li>
<li>You take a proactive and collaborative approach to identifying problems, improving processes and challenging established ways of working.</li>
<li>You understand marketing operations, performance measures and operational reporting.</li>
<li>You have experience with budget tracking, capital expenditure processes or other financial workflows.</li>
<li>You have designed or improved processes to increase operational efficiency.</li>
<li>You have experience administering platforms or systems and can work effectively with technical stakeholders.</li>
<li>You can build productive working relationships with finance teams, business partners, external agencies and vendors.</li>
<li>You communicate clearly in writing and in presentations, including with senior leadership audiences.</li>
<li>You understand user experience principles and how they contribute to platform improvement.</li>
</ul>
<p>A project management certification is desirable.</p>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>The opportunity to shape the operating practices, reporting frameworks and continuous improvement roadmap of a broad portfolio marketing team.</li>
<li>Exposure to finance, partner management, leadership teams and third-party agencies across an international organisation.</li>
<li>Ownership of visible reporting and dashboard solutions that inform operational and leadership decisions.</li>
<li>The opportunity to improve a business-critical marketing platform used to access customer-facing content.</li>
<li>A varied role combining analytical work, process design, platform administration, financial coordination and stakeholder engagement.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>How to develop scalable marketing operations processes and performance frameworks.</li>
<li>Advanced dashboard design, data visualisation and insight-led reporting.</li>
<li>Platform administration, user engagement analysis and user experience optimisation.</li>
<li>Capital expenditure and Marketing Development Fund administration within a global organisation.</li>
<li>Executive reporting and presentation development for senior audiences.</li>
<li>Cross-functional stakeholder management involving finance, partners, agencies and marketing teams.</li>
<li>Continuous improvement methods for reducing operational friction and improving delivery quality.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<p><strong>Alert</strong><br>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
<p>We are seeking a Technology Business Relationship Partner to act as the primary point of contact between Technology VOIS and internal business customers. This role is responsible for building strategic stakeholder relationships, understanding customer strategies and business challenges, identifying growth opportunities, and ensuring Technology VOIS services deliver measurable business value.<br>The role spans the full service lifecycle, including opportunity identification, business case development, service transition, operational governance, financial accountability, customer satisfaction management, and continuous service improvement. The successful candidate will work closely with senior stakeholders, including CIO-level contacts, to align technology services with business objectives and drive long-term strategic partnerships.</p><br><br><br><b>What you’ll do</b>
<br>
<p>Build and maintain strong strategic relationships with senior stakeholders across Technology VOIS and internal customer organisations.<br>Act as the single point of contact for customer enquiries, issues, and escalations.<br>Understand customer technology strategies, business priorities, challenges, and growth opportunities.<br>Represent customer needs in service design, service portfolios, and service offerings.<br>Develop strategic account plans and account development plans.<br>Identify and manage a pipeline of commercially viable business opportunities.<br>Lead demand management, change management, and governance processes.<br>Own the end-to-end preparation, management, and sign-off of business cases for services.<br>Oversee service transitions and act as an escalation point during transition and business-as-usual operations.<br>Monitor service performance against agreed SLAs and KPIs and drive service improvement initiatives.<br>Act as the voice of the customer by reporting, managing, and escalating service quality issues where required.<br>Initiate and manage change requests through internal governance processes.<br>Ensure effective financial governance, including budgeting, charging, forecasting, and recharge accuracy.<br>Support business transformation and cost optimisation initiatives across Technology VOIS.<br>Manage customer improvement plans and service recovery actions to enhance customer satisfaction.<br>Own governance activities, including monthly operational reviews, service reporting, financial reporting, and customer meetings.<br>Prepare and lead monthly governance meetings focused on service performance, strategic initiatives, opportunity pipelines, and financial updates.<br>Prepare and facilitate quarterly steering committee meetings with Technology VOIS leadership and customer executives.<br>Drive customer satisfaction outcomes and contribute to annual customer survey results.<br>Generate, maintain, and continuously improve customer account plans and strategic engagement frameworks.</p><br><br><br><b>Who you are</b>
<br>
<p>Demonstrated strategic thinking and business planning capabilities.<br>Experience in IT strategic relationship management and stakeholder engagement.<br>Strong background in account management, business development, or technology consultancy.<br>Knowledge of IT service management principles and practices.<br>Experience managing financial governance, budgeting, and commercial performance.<br>Broad and strong understanding of technology and IT service environments.<br>Experience in technology account management or consulting roles.<br>Knowledge of ITIL frameworks and service management disciplines.<br>Strong organisational skills with rigorous follow-through and reliable execution of actions.<br>Excellent communication, influencing, and relationship-building skills.<br>Ability to manage multiple stakeholders and priorities in a dynamic environment.<br>Experience supporting governance forums, service reviews, and executive-level reporting.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>
<p>Opportunity to work directly with senior business and technology leaders across multiple markets and group functions.<br>Exposure to strategic decision-making, transformation programmes, and technology service innovation.<br>Ownership of customer portfolios and the ability to influence long-term business outcomes.<br>A collaborative environment focused on continuous improvement and customer success.<br>Cross-functional engagement across technology, finance, operations, and commercial teams.<br>Opportunity to contribute to large-scale business transformation and cost optimisation initiatives.</p><br><br><br><b>What skills you will learn</b>
<br>
<p>Advanced stakeholder and executive relationship management.<br>Strategic account planning and opportunity management.<br>Commercial business case development and financial governance.<br>Demand management and change governance processes.<br>Service transition and operational governance leadership.<br>Customer experience and service performance management.<br>Executive reporting and steering committee facilitation.<br>Technology service portfolio management and continuous improvement practices.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b>
<br>
<p>LinkedIn: https://www.linkedin.com/company/vois/<br>Facebook: https://www.facebook.com/voisglobal<br>Instagram: https://www.instagram.com/voisglobal/<br>Chat with our employees: https://lnkd.in/dpkrcvR2</p><br><br><br><br>
</div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Senior AI Software Engineer to design, develop and deploy advanced artificial intelligence solutions, intelligent agents, copilots and enterprise automation workflows. You will combine expertise in large language models, machine learning, retrieval-augmented generation, robotic process automation, application programming interfaces and cloud technologies to deliver secure, scalable and governed solutions aligned with business objectives. The role is based at SV VHub-2 and reports to the Data and Analytics Technical Lead.</p>
<h4>What you’ll do</h4>
<ul>
<li>Translate senior stakeholder priorities into practical AI, machine learning and generative AI architecture, implementation roadmaps and measurable transformation outcomes.</li>
<li>Lead the design and implementation of end-to-end automation across cloud, desktop, enterprise resource planning, legacy and enterprise applications using robotic process automation, reusable components, APIs and custom code.</li>
<li>Develop and deploy intelligent agents, copilots and autonomous assistants using appropriate triggers, knowledge sources, integrated tools, escalation logic and governance controls.</li>
<li>Embed large language models, machine learning, retrieval-augmented generation, document intelligence and content extraction into workflows to improve reasoning, data extraction and business process execution.</li>
<li>Design and maintain orchestration pipelines covering prompt management, context handling, response validation and output quality controls.</li>
<li>Manage the automation lifecycle across development, testing and production environments, including data loss prevention policies, source control, continuous integration and delivery, release management and operational monitoring.</li>
<li>Collaborate with enterprise, application, data and DevOps architects, data scientists, machine learning operations specialists and business teams to assess use cases and define solution designs.</li>
<li>Partner with product, engineering and compliance teams to deliver AI capabilities securely, responsibly and efficiently.</li>
<li>Support technical review boards and design authority approval processes.</li>
<li>Guide small delivery teams and support technical and citizen developers through mentoring, peer reviews and clear documentation.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You hold a bachelor’s degree in computer science or a related discipline.</li>
<li>You bring at least three years of professional experience in enterprise automation, robotic process automation, intelligent process automation, AI agent development or cloud-native workflow orchestration.</li>
<li>You have at least two years of experience working with cloud platforms such as Microsoft Azure or Google Cloud Platform.</li>
<li>You have hands-on production experience with large language models, including prompt engineering, evaluation and orchestration using LangChain, LlamaIndex or equivalent technologies.</li>
<li>You understand agentic system design, including multi-step reasoning, tool use, planning, autonomous execution and multi-agent collaboration.</li>
<li>You have advanced Python development skills for AI orchestration, backend agent logic, retrieval-augmented generation and workflow automation, together with proficiency in C#/.NET or Java.</li>
<li>You have experience with enterprise AI platforms such as Azure AI Foundry, Azure AI Search or Google Vertex AI, as well as vector databases, embeddings, fine-tuning and evaluation methods.</li>
<li>You can deploy and operate AI or automation workloads using Docker and cloud execution platforms such as Azure Container Apps or Azure Kubernetes Service.</li>
<li>You understand enterprise integration patterns, including APIs, custom connectors, OAuth-secured services, enterprise applications and third-party data sources.</li>
<li>You have experience with automation and delivery technologies such as UiPath, Power Automate, Kubernetes, GitHub Actions, Azure DevOps or GitLab CI.</li>
<li>You can manage competing priorities and multiple projects effectively.</li>
<li>You communicate clearly with clients and stakeholders and can translate complex technical concepts into accessible business language.</li>
<li>You are familiar with Agile delivery methods, including experience working in Scaled Agile Framework environments.</li>
<li>You can lead small teams, collaborate across disciplines and support effective project delivery.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>The opportunity to deliver production-ready AI, agentic and intelligent automation solutions with measurable business impact.</li>
<li>Exposure to multidisciplinary collaboration across AI, data science, architecture, engineering, DevOps, compliance and business teams.</li>
<li>The opportunity to shape enterprise AI architecture, implementation roadmaps and responsible governance practices.</li>
<li>Experience leading technically complex initiatives across cloud, automation and enterprise application environments.</li>
<li>Opportunities to mentor technical and citizen developers while contributing to peer reviews and engineering standards.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced design and orchestration of enterprise AI agents and copilots.</li>
<li>Production implementation of retrieval-augmented generation, prompt management and response-quality controls.</li>
<li>Integration of AI services with enterprise platforms, secured APIs and legacy applications.</li>
<li>Operation of resilient AI and automation workloads using containerisation, cloud platforms and continuous delivery pipelines.</li>
<li>Responsible AI governance, monitoring, automated testing, root-cause analysis and self-healing automation.</li>
<li>Cross-functional solution design and stakeholder engagement within a large enterprise environment.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Internal Affairs Coordinator plays a crucial role in ensuring compliance and efficiency in governmental, traffic, import/export, and health safety matters. This role involves managing vehicle-related affairs, handling customs documentation, and facilitating civil protection training. Successful candidates will coordinate between multiple departments and external entities to streamline processes, ensure adherence to regulations, and maintain up-to-date documentation.</p>
<h4>What you will do</h4>
<p><strong>Government & Traffic Department Affairs</strong><br>
Manage car licensing for ALFA and IKEA vehicles through the Traffic Department, including renewals, documentation, and physical submissions.<br>
Oversee regular vehicle maintenance schedules quarterly and ensure follow-ups are completed.<br>
Coordinate annual insurance coverage for ALFA stores and all company vehicles.<br>
Handle all Traffic Department related tasks and ensure adherence to deadlines.</p>
<p><strong>Import & Export and Customs Documentation</strong><br>
Handle the issuance and renewal of import/export cards on a yearly basis.<br>
Prepare and process Form 4, Customs Transfer Forms, and other related logistics documents through FAB and CIB.<br>
Coordinate with banks and government entities to ensure timely processing of customs documents.</p>
<p><strong>Health, Safety & Civil Protection</strong><br>
Coordinate with relevant authorities and vendors to arrange civil protection training for ALFA and IKEA employees twice per year.<br>
Maintain proper compliance records and ensure readiness for any inspections or audits.</p>
<p><strong>Banking & Documentation Handling</strong><br>
Manage the sending and receiving of documents to/from banks as required by Shared Services.<br>
Collect signatures from authorized signatories located across AFETS and IKEA.<br>
Act as a messenger for document exchanges with external service providers when required.</p>
<p><strong>Administrative & Logistics Support</strong><br>
Purchase mobile phones based on HR requests and in alignment with company policy.<br>
Provide logistics support to teams on matters related to customs, banking, documentation, and operational coordination.<br>
Support various operational and administrative requests as needed.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Proven ability to manage and coordinate complex administrative tasks efficiently.</li>
<li>Solid understanding of regulatory compliance and documentation management.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and prioritize tasks in a fast-paced environment.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Bachelor's degree in Business Administration or related field.</li>
<li>3-5 years of experience in administrative or operational roles, preferably within large organizations.</li>
<li>Strong knowledge of government, traffic department, import/export, and customs processes.</li>
<li>Proficiency in English and Arabic, with excellent communication and organizational skills.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commercial Department Manager (CDM) is responsible for managing one or more retail departments within Marks and Spencer, ensuring efficient day-to-day operational management, and delivering excellent customer service. The role requires oversight of merchandising, stock availability, and profit protection, as well as delivering sales targets. A crucial part of the role involves training and developing team members, managing appraisals and performance, and ensuring the adherence to company policies and procedures. The CDM plays a supportive role in enhancing the store's reputation through diligent service management and customer interaction.</p>
<h4>What you will do</h4>
<strong>Customer service</strong><br>
<li>Daily coaching of colleagues to maximize impact at department level and developing all employees to deliver world-class service.</li>
<li>Responsible for protecting the customer journey while duty managing, prioritizing and coordinating the store objectives to maximize the customer experience.</li>
<li>React to all customer feedback and follow up with actions within the department on a daily basis.</li>
<li>Deliver friendly, knowledgeable, and efficient service within the department including sight lines, sizing, and one-to-one customer interaction.</li>
<li>Ensure customer satisfaction through the implementation of Customer Service Index and Mystery Shopper programs.</li>
<strong>Store operations</strong><br>
<li>Ensure store opening and closing procedures are adhered to.</li>
<li>Plan and implement store coverage properly.</li>
<li>Implement company visual guidelines, layouts, and timescales within your department ensuring clear navigation and sight lines.</li>
<li>Conduct daily floor walks generating positive sale-driving actions and coaching colleagues on conversion, basket drivers, and profit optimization.</li>
<li>Ensure that cash line procedures are adhered to and controls are implemented for employee purchases, returns, and damages.</li>
<li>Implement safety procedures in line with company policy to maintain a zero-accident environment.</li>
<strong>People management</strong><br>
<li>Properly induct and train newcomers and staff.</li>
<li>Manage department colleague appraisals and reviews, performance management, and timely handling of HR issues according to company policies.</li>
<li>Assist in succession planning and contribute to reducing attrition.</li>
<li>Engage in Employee Engagement Surveys (EES) to assess staff satisfaction and areas for improvement.</li>
<h4>Required skills to be successful</h4>
<li>Exceptional customer service skills with a focus on maximizing employee productivity.</li>
<li>Strong leadership abilities to motivate and manage a team effectively.</li>
<li>Excellent organizational and multitasking capabilities.</li>
<li>Proficient in analyzing sales figures and implementing strategies for improvement.</li>
<h4>What qualifies you for the role</h4>
<li>High school diploma or equivalent.</li>
<li>Minimum of 3 years of experience as a senior sales associate.</li>
<li>Proficiency in verbal and written communication, alongside good MS Excel and Word skills.</li>
<li>Ability to lead and motivate a team effectively.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The COMMIS role in IKEA Food & Beverages involves assisting cooks in daily food production, adhering to food safety regulations, and ensuring a safe and high-quality food preparation process. This position focuses on delivering excellent guest experiences through attentive service and high operational standards in compliance with IKEA values. Success in this role requires effective collaboration with chefs and team members, as well as strong customer focus and efficient operational practices.</p>
<h4>What you will do</h4>
<p><strong>Customers</strong><br>
Ensure our guests are always in focus and strive to make them smile by meeting and serving them with empathy and care.<br>
Lead by example and be a good ambassador for the IKEA store in all contacts with guests, giving them a reason to return.<br>
Engage in daily dialogue with guests to continuously gather feedback and understand their needs.<br>
Ensure guests have a great shopping experience throughout the day.</p>
<p><strong>Commercial</strong><br>
Coordinate the area of food safety in the store.<br>
Implement and ensure compliance with IKEA Food Safety programs.<br>
Stay updated on current and upcoming national legislation on food safety.<br>
Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting).<br>
Manage and follow up on investigations caused by incidents concerning national and international range.</p>
<p><strong>People</strong><br>
Work closely with the Chef to increase production knowledge and expertise.<br>
Ensure the correct use of equipment and report any failures to the Chef.<br>
Attend and participate in training sessions as required.<br>
Perform other related functions as assigned.</p>
<p><strong>Steering the business</strong><br>
Contribute to making the IKEA store successful by attracting visitors, achieving sales growth, and ensuring guest satisfaction.<br>
Ensure the implementation and follow-up of SOP rules and guidelines.</p>
<p><strong>Operations</strong><br>
Implement systems and methods as stated in IKEA Concept Documentation across all food service areas.<br>
Ensure availability and quality of ingredients for timely food production.<br>
Ensure high-quality food production by following standard recipes and portioning.<br>
Follow all food safety rules and regulations to ensure safe food production and storage.<br>
Maintain cleanliness of workstations as per cleaning schedules.<br>
Prepare food production schedules as allocated by the Chef.<br>
Ensure all equipment and machinery are maintained to the highest standards and preventative maintenance is regularly performed.<br>
Utilize the IKEA Concept, tools, manuals, and best practices to their fullest potential.</p>
<h4>Required skills to be successful</h4>
<li>Strong customer focus with the ability to interact and build relationships with guests.</li>
<li>Proven leadership abilities to motivate and develop the team, embodying IKEA values.</li>
<li>High adaptability and multitasking capabilities in a dynamic retail environment.</li>
<li>Excellent communication skills with the ability to speak and understand English.</li>
<h4>What qualifies you for the role</h4>
<li>Minimum of 2 years experience in a service environment, preferably in sales or hospitality.</li>
<li>Secondary degree with an interest in the culinary or food service industry.</li>
<li>Strong customer focus and the ability to work in a high-volume, fast-paced environment.</li>
<li>Computer literacy and excellent communication and interpersonal skills.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The IFB Commercial Purchasing Supervisor is responsible for overseeing the purchasing and supply of all national IKEA FOOD products. The role involves optimizing supply chain efficiency and ensuring adherence to IKEA's purchasing processes and standards. The supervisor works closely with the IKEA Food Manager and other stakeholders to meet operational needs and ensure that stocks are ordered efficiently and are up to standard, taking part in audits and ensuring vendor quality and safety measures.</p>
<h4>What you will do</h4>
<strong>Operational responsibilities</strong><br>
<li>Execute efficient and cost-effective purchasing of food, beverage, general, and operating equipment according to IKEA FOOD requirements.</li>
<li>Liaise with IKEA Food Manager and Kitchen Production Manager to secure all F&B requirements and provide alternatives, economical order quantity, and set the par stock levels for all items.</li>
<li>Ensure adherence to proper operating standards in the areas of purchasing, receiving, store, and goods issuing.</li>
<li>Maintain vendor performance file to ensure quality and consistency.</li>
<li>Conduct regular vendor inspections in partnership with Health & Safety leader and culinary leadership.</li>
<li>Follow IKEA purchasing policies and ensure product purchases are supported with three quotations for quality and price comparison approved by the Regional SO Team.</li>
<li>Thoroughly scrutinize receiving of all F&B items to ensure safety measures.</li>
<li>Implement monthly IFB stock takes according to set guidelines and prepare monthly discrepancy reports with follow-up control measures.</li>
<li>Work out quick solutions in case of overstock and/or shortage of products.</li>
<li>Recognize and build key relationships with matrix partners and ensure effective communication flow with all relevant stakeholders.</li>
<li>Process and document suppliers' requisitions in the NAVISON system.</li>
<li>Ensure cleanliness and organization of the IFB supplies and storages.</li>
<li>Ensure day-to-day functions of storekeepers are carried out in the department.</li>
<li>Familiarize with global food certifications and contribute to menu development considering sustainable and certified resources.</li>
<li>Perform physical activities such as lifting, bending, standing, climbing, or walking consistently.</li>
<strong>Financial responsibilities</strong><br>
<li>Coordinate with IKEA IFB Admin for invoice postings.</li>
<li>Read and analyze KPI and P&L reports.</li>
<h4>Required skills to be successful</h4>
<li>Advanced computer skills</li>
<li>Strong leadership and interpersonal skills</li>
<li>Analytical skills with a tactical approach</li>
<li>Effective multitasking and problem-solving capabilities</li>
<h4>What qualifies you for the role</h4>
<li>High school degree or equivalent; bachelor's degree in business administration, management, finance, or a related field preferred.</li>
<li>3-5 years of successful food purchasing experience from food trading, food retailing, or hotel and restaurant industries.</li>
<li>Ability to perform physical activities such as lifting up to 50 lbs unassisted, bending, standing, climbing, or walking consistently.</li>
<li>Familiarity with global food certifications and sustainable sourcing practices.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commis plays a critical support role in the food production area, assisting chefs and ensuring high standards of food safety, quality, and customer service. This role is designed to enhance the overall customer experience at IKEA stores by ensuring that food offerings are consistently prepared following safety protocols and quality standards. Success in this role requires strong attention to detail, collaboration with the culinary team, and the ability to work efficiently in a high-volume, fast-paced environment.</p>
<h4>What you will do</h4>
<p><strong>Customer engagement</strong><br>
Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care.<br>
Lead by example and act as a good ambassador for the IKEA store in all guest interactions, encouraging return visits.<br>
Maintain a daily dialogue with guests to gather feedback about their experiences and act based on their input.<br>
Ensure guests have a great shopping experience throughout the day.</p>
<p><strong>Food safety and quality</strong><br>
Coordinate the area of food safety in the store and ensure IKEA Food Safety programs are implemented and followed.<br>
Stay updated on current and upcoming national legislation on food safety.<br>
Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting) and know how to act in the event of an incident.<br>
Initiate and follow up on investigations caused by incidents concerning national and international range.</p>
<p><strong>Operations and production</strong><br>
Ensure ingredients are available from stores and are of good quality to enable timely food production.<br>
Follow standard recipes and portioning to ensure high-quality food production.<br>
Follow all food safety rules and regulations to ensure the safe production and storage of food.<br>
Maintain cleanliness of work station as per cleaning schedules.<br>
Direct the preparation, cooking, and presentation of culinary dishes; enforce strict health and hygiene standards in the kitchen.<br>
Ensure all equipment and machineries are functioning to the highest standards and manage preventive maintenance.</p>
<p><strong>Team collaboration and learning</strong><br>
Actively work with the Chef to increase knowledge and expertise in all areas of production.<br>
Ensure the correct use of equipment at all times and report breakdowns to the Chef.<br>
Attend and participate in training sessions as required.<br>
Perform other related functions that may be assigned from time to time.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work in a high-volume, fast-paced environment.</li>
<li>Proven leadership abilities and ability to motivate and develop others.</li>
<li>Computer literacy.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Minimum of 2 years in a service environment, ideally in sales or hospitality.</li>
<li>Secondary degree.</li>
<li>Interest and knowledge in the culinary or food service industry.</li>
<li>Strong customer focus and multitasking capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a data analyst to design, develop and operate scalable cloud-based data platforms, analytics solutions and visualisation services that support Vodafone’s cloud engineering, cloud operations and network intelligence functions. The role focuses on building and maintaining end-to-end data pipelines, cloud data platforms, inventory intelligence solutions, operational reporting and AI-driven analytics use cases across Vodafone markets. You will work closely with engineering, operations, product and business stakeholders to transform complex technical and business data into actionable insights that enable data-driven decision-making, operational efficiency and continuous innovation. Working in a multicultural and globally distributed environment, you will contribute to Vodafone’s strategic cloud, data and AI transformation initiatives.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, develop, implement and support scalable cloud-native data platforms, pipelines and analytics solutions using Google Cloud Platform technologies.</li>
<li>Build, maintain and enhance enterprise dashboards, visualisation products and reporting solutions using Tableau, Grafana, Power BI, Kibana and related platforms.</li>
<li>Develop automation and advanced analytics solutions using Python, APIs and AI/ML technologies to improve operational efficiency and business outcomes.</li>
<li>Create and manage cloud data lakes, data warehouses and data integration workflows, ensuring scalability, performance and reliability.</li>
<li>Collaborate with cloud operations, engineering teams, product owners and Vodafone markets to gather requirements and deliver effective data solutions.</li>
<li>Align business requirements with functional and non-functional solution designs to ensure optimal delivery and stakeholder satisfaction.</li>
<li>Enhance continuous monitoring and management frameworks deployed across Google Cloud Platform and European markets.</li>
<li>Support cloud infrastructure, CI/CD pipelines, Kubernetes environments and production data platforms while maintaining operational stability.</li>
<li>Drive innovation by identifying automation opportunities and implementing AI-driven analytics solutions.</li>
<li>Work with stakeholders across multiple countries to ensure solutions align with business priorities, governance standards and strategic objectives.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You hold a degree in engineering, information technology or a related discipline.</li>
<li>You have a minimum of three years of experience in data engineering, analytics or related technical domains.</li>
<li>You have strong expertise in BigQuery and advanced SQL development.</li>
<li>You are proficient in Python and scripting technologies such as shell scripting.</li>
<li>You have hands-on experience with Google Cloud Platform services, including Cloud Run, Cloud Functions, Dataproc, Cloud Storage and related cloud technologies.</li>
<li>You have experience with Apache Airflow or Cloud Composer and modern ETL design and implementation practices.</li>
<li>You are experienced in relational and NoSQL databases, including MySQL, BigQuery and Bigtable.</li>
<li>You have practical experience building dashboards and reports using Tableau, Grafana and other visualisation platforms.</li>
<li>You understand data warehouse concepts, data-modelling principles and best practices in data management and governance.</li>
<li>You have knowledge of CI/CD practices, DevOps methodologies, Git and cloud infrastructure management.</li>
<li>You are able to analyse complex datasets, derive meaningful insights and support business decision-making.</li>
<li>You can collaborate effectively with customers, internal teams and senior stakeholders within agile and cross-functional environments.</li>
<li>Knowledge of telecom industry standards, machine learning and generative AI techniques would be advantageous.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale cloud data platforms and analytics solutions supporting Vodafone’s international operations.</li>
<li>Exposure to advanced cloud technologies, AI-driven analytics and modern data engineering practices.</li>
<li>Collaboration with global teams across engineering, operations, product and business functions.</li>
<li>Experience contributing to strategic cloud, data and AI transformation programmes.</li>
<li>Opportunities to develop expertise in automation, reporting, operational intelligence and cloud-native architectures.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud-native data engineering and platform management using Google Cloud Platform.</li>
<li>End-to-end design, deployment and optimisation of scalable data pipelines and analytics solutions.</li>
<li>Enterprise data visualisation and reporting using Tableau, Grafana, Power BI and related tools.</li>
<li>Automation development using Python, APIs and AI/ML technologies.</li>
<li>Modern DevOps, CI/CD and cloud operations practices.</li>
<li>Data warehouse design, governance, monitoring and operational excellence.</li>
<li>Cross-functional stakeholder engagement within a multinational and multicultural environment.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking an experienced Senior Automation Software Engineer to help shape the future of software-defined transport and transmission networks. In this role, you will design, develop, test and integrate automation solutions and SDN controller capabilities that enhance programmability across Vodafone’s network infrastructure. You will work within a global, agile environment, collaborating with technology specialists to deliver innovative automation use cases, define architecture standards, and support the adoption of emerging technologies across Vodafone markets and Group functions.<br><br><br><b>What you’ll do</b>
<br><ul>
<li>Develop software solutions for network technologies and interfaces connected to Software Defined Networking (SDN) controllers.</li>
<li>Design, implement, test and document automation use cases within multi-vendor network environments.</li>
<li>Develop and maintain testing procedures for SDN controllers integrated across the end-to-end SDN technology stack and laboratory environments.</li>
<li>Define architectures, interfaces and protocols required to integrate SDN controllers into transport network automation solutions.</li>
<li>Support the analysis, testing and implementation of new technologies across Vodafone markets and Group-managed networks.</li>
<li>Participate in agile delivery teams to build scalable and reliable automation products and services.</li>
<li>Contribute to product roadmaps, backlogs and automation strategies.</li>
<li>Collaborate with technology leads to define development frameworks, programming languages and solution architectures.</li>
<li>Identify emerging technologies and vendor capabilities that support innovation and network evolution.</li>
<li>Contribute to transport network strategy by supporting technical assessments and cost-benefit evaluations.</li>
<li>Drive continuous improvement in software development processes and engineering practices.</li>
<li>Apply modern software engineering principles, including documentation, code quality standards and maintainable application design.</li>
</ul><br><br><b>Who you are</b>
<br>
<span>Essential Qualifications, Knowledge and Experience</span>
<ul>
<li><span>Minimum 5 years of software development experience, including development of microservices using Python and Flask and/or Django.</span></li>
<li><span>Minimum 3 years of experience working with network technologies, including exposure to Software Defined Networking (SDN).</span></li>
<li><span>Strong understanding of SDN-related technologies and protocols, including REST APIs, RESTCONF, NETCONF and YANG data models.</span></li>
<li><span>Experience in API automation testing and automated testing frameworks such as pytest, unittest or equivalent approaches.</span></li>
<li><span>Strong knowledge of software engineering best practices, including object-oriented programming, code quality, linting and technical documentation.</span></li>
<li><span>Experience working within agile delivery methodologies.</span></li>
<li><span>Understanding of CI/CD pipelines and version control systems.</span></li>
<li><span>Professional IP networking certification such as CCIE or an equivalent qualification.</span></li>
</ul>
<span>Preferred Competencies</span>
<ul>
<li><span>Collaborative team player with a strong partnership mindset.</span></li>
<li><span>Self-motivated and proactive, with a practical approach to problem solving.</span></li>
<li><span>Strong verbal and written communication skills.</span></li>
<li><span>Ability to work effectively in diverse and international environments.</span></li>
<li><span>Adaptability and resilience when working on complex technical challenges.</span></li>
</ul>
<span>Desirable Qualifications and Experience</span>
<ul>
<li><span>Knowledge of transport IP protocols and technologies such as BGP, Segment Routing and PCEP within multi-vendor environments including Nokia, Juniper and Cisco.</span></li>
<li><span>Understanding of networking and optical transmission technologies such as DWDM and OTN across vendors including Nokia, Huawei and Ciena.</span></li>
<li><span>Experience with containerisation and orchestration technologies including Docker and Kubernetes.</span></li>
<li><span>Exposure to cloud-native architectures and cloud platforms.</span></li>
</ul>
<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to work on large-scale global network automation and SDN transformation initiatives.</li>
<li>Exposure to cutting-edge transport, transmission and software-defined networking technologies.</li>
<li>Collaboration with international engineering teams across Vodafone markets and Group functions.</li>
<li>Opportunity to contribute to strategic technology decisions and innovation initiatives.</li>
<li>Experience working in a modern agile software engineering environment focused on continuous improvement.</li>
<li>Professional growth through challenging projects involving cloud, automation, networking and software development.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced SDN architecture and controller integration.</li>
<li>Multi-vendor network automation and orchestration.</li>
<li>Automation testing strategies and continuous integration practices.</li>
<li>Cloud-native development and container orchestration technologies.</li>
<li>Transport network design, programmability and operational automation.</li>
<li>Product roadmap planning and agile delivery methodologies within a global telecommunications environment.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b>
<br><ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>Chat with our employees to learn more about our projects: Employee Connect</li>
</ul><br><br><br>
</div>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<h4>Education for Employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<h4>About Renaissance Hotels</h4>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture</p><p>About this Role</p><p>We are seeking a skilled HR Operations & Resourcing Specialist to support end-to-end HR operations and resourcing activities for non-mass hiring recruitment. The role combines recruitment administration, personnel operations, HR systems management, reporting, onboarding and offboarding support, and continuous process improvement. The successful candidate will work closely with stakeholders to ensure high-quality service delivery, compliance with service level agreements, accurate HR documentation management, and a seamless employee experience throughout the employment lifecycle.</p><p>What you ll do</p><p>Resourcing Operations</p><ul><li>Manage day-to-day resourcing operations activities and ensure operational processes are followed effectively.</li><li>Create and manage vacancies through the relevant recruitment approval process.</li><li>Post vacancies on SuccessFactors and Eightfold platforms.</li><li>Archive candidate CVs and maintain recruitment records.</li><li>Coordinate and schedule candidate interviews.</li><li>Communicate hiring documentation requirements to candidates and support the recruitment administration process.</li></ul><p>Personnel Operations</p><ul><li>Support the daily operations of HR functions and administration activities.</li><li>Ensure documentation is available and maintained for HR systems, processes, and procedures.</li><li>Deliver services within agreed service level agreements and operational standards.</li><li>Participate in HR projects and initiatives related to HR systems and process enhancement.</li><li>Review and update processes and procedures where required, ensuring stakeholders are informed of changes.</li><li>Identify opportunities to improve and streamline existing processes.</li><li>Issue and authorise HR-related documents, including HR letters, payroll letters, embassy letters, and government-related paperwork.</li><li>Manage personal document withdrawal and return processes.</li><li>Maintain employee document archiving for all permanent employees.</li><li>Support onboarding and offboarding activities across the employee lifecycle.</li><li>Coordinate contract signing activities for new joiners and contractor-to-employee conversion processes.</li><li>Process contract renewals accurately and efficiently.</li><li>Handle confidential employee information with discretion and professionalism.</li><li>Coordinate onboarding documentation and schedules to support an effective new-joiner experience.</li><li>Manage all required documentation and administration for employee exit processes.</li><li>Communicate employee joining and leaving activities with relevant stakeholders and cross-functional teams.</li><li>Resolve operational escalations promptly and identify root causes to prevent recurrence.</li></ul><p>Service Delivery & Quality</p><ul><li>Maintain high standards of operational accuracy and quality.</li><li>Monitor service delivery performance against agreed SLAs.</li><li>Prioritise workload effectively while demonstrating a strong understanding of business requirements and customer needs.</li><li>Resolve and close requests in accordance with established service delivery processes and timelines.</li></ul><p>What's in it for you</p><ul><li>Opportunity to gain broad exposure across both HR Operations and Recruitment Operations.</li><li>Involvement in employee lifecycle management from hiring through to offboarding.</li><li>Participation in HR transformation projects and process improvement initiatives.</li><li>Collaboration with a wide range of stakeholders across HR and business functions.</li><li>Opportunity to develop expertise in HR systems, service delivery, reporting, and workforce administration within a global organisation.</li></ul><p>What skills you will learn</p><ul><li>End-to-end HR operations and employee lifecycle management.</li><li>Recruitment operations and candidate management processes.</li><li>HR systems administration, including SuccessFactors and related HR platforms.</li><li>Advanced HR reporting, analytics, and management information practices.</li><li>Continuous improvement, process optimisation, and service excellence techniques.</li><li>Stakeholder engagement and cross-functional collaboration skills.</li><li>Escalation management and operational problem-solving capabilities.</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><p>Join Us</p><p>At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><p>Alert</p><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA</p><p>Follow us on social media</p><p>LinkedIn: VOIS LinkedIn Facebook: VOIS Facebook Instagram: VOIS Instagram Chat with our employees: Employee Conversations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree.</li><li>3-5 years of HR experience, preferably within HR Operations, Personnel Administration, Shared Services, or Recruitment Operations environments.</li><li>Strong stakeholder management skills.</li><li>Effective communication skills with the ability to engage across all organisational levels.</li><li>Experience working with HR systems and HR administration processes.</li><li>Strong analytical and reporting capabilities.</li><li>Good knowledge of MIS reporting and customer service practices.</li><li>Advanced Microsoft Office skills, particularly Excel and PowerPoint.</li><li>Knowledge of SuccessFactors HR modules and EVO HR systems.</li><li>Strong organisational skills with excellent attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to handle sensitive and confidential information with discretion.</li><li>Proactive approach to problem-solving and continuous improvement.</li></ul><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The commis is responsible for assisting cooks in daily food production, ensuring food safety regulations are followed. They play a critical role in enhancing guest experience and contribute to making the IKEA store successful and high performing. The role requires coordinating food safety in the store, participating in training sessions, and working with the chef. Operational tasks include implementing IKEA documentation, maintaining cleanliness, and adhering to recipes and portioning standards.</p>
<h4>What you will do</h4>
<p><strong>Customers</strong><br>
Ensure our guests are always in focus and strive to make them smile.<br>
Meet and serve guests with empathy and care, listening and supporting with IKEA values.<br>
Lead by example and act as a good ambassador for IKEA in all guest interactions.<br>
Engage in daily dialogue with guests for feedback to improve their experience.<br>
Ensure a great shopping experience for guests throughout the day.</p>
<p><strong>Commercial</strong><br>
Coordinate food safety area responsibilities in the store.<br>
Implement and follow IKEA Food Safety programs.<br>
Stay updated on national legislation regarding food safety.<br>
Ensure familiarity with CASY (incident reporting) among IKEA Food co-workers.<br>
Guide the IKEA Food team in emergency management for incidents.<br>
Initiate and follow up on investigations related to food incidents.</p>
<p><strong>People</strong><br>
Work actively with the chef to enhance production knowledge and expertise.<br>
Ensure correct equipment usage and report any breakdowns to the chef.<br>
Participate in training sessions as required.<br>
Perform other related functions as assigned.</p>
<p><strong>Steering the business</strong><br>
Contribute to making the IKEA store successful and high performing.<br>
Attract visitors, achieve sales growth and reasonable profitability.<br>
Ensure excellent operational performance according to KPIs.<br>
Implement and follow-up SOP rules and guidelines.</p>
<p><strong>Operations</strong><br>
Implement IKEA Concept Documentation in restaurant, Swedish food market, bistro and co-worker restaurant.<br>
Ensure quality of ingredients and timely production of food.<br>
Adhere strictly to portioning and recipe systems.<br>
Follow food safety rules for safe production and storage.<br>
Maintain cleanliness of work station as per cleaning schedules.<br>
Prepare and present culinary dishes, enforcing health and hygiene standards.<br>
Troubleshoot any problems arising in assigned section.<br>
Ensure equipment maintenance and preventive measures are performed regularly.<br>
Utilize IKEA Concept, tools, manuals, guidelines and best practices.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven leadership abilities, with example-setting qualities.</li>
<li>Ability to create environments fostering IKEA values among diverse co-workers and visitors.</li>
<li>Multitasking capabilities in high-volume, changing environments.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Minimum of 2 years in a service environment, ideally within sales or hospitality.</li>
<li>Secondary degree required.</li>
<li>Strong customer focus and interest or knowledge of culinary or food service industry.</li>
<li>Ability to work effectively in high-volume, fast-paced retail environments.</li>
<li>Must be computer literate.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>