Economic Researcher Jobs - Cairo Egypt
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<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Senior AI Software Engineer to design, develop and deploy advanced artificial intelligence solutions, intelligent agents, copilots and enterprise automation workflows. You will combine expertise in large language models, machine learning, retrieval-augmented generation, robotic process automation, application programming interfaces and cloud technologies to deliver secure, scalable and governed solutions aligned with business objectives. The role is based at SV VHub-2 and reports to the Data and Analytics Technical Lead.</p>
<h4>What you’ll do</h4>
<ul>
<li>Translate senior stakeholder priorities into practical AI, machine learning and generative AI architecture, implementation roadmaps and measurable transformation outcomes.</li>
<li>Lead the design and implementation of end-to-end automation across cloud, desktop, enterprise resource planning, legacy and enterprise applications using robotic process automation, reusable components, APIs and custom code.</li>
<li>Develop and deploy intelligent agents, copilots and autonomous assistants using appropriate triggers, knowledge sources, integrated tools, escalation logic and governance controls.</li>
<li>Embed large language models, machine learning, retrieval-augmented generation, document intelligence and content extraction into workflows to improve reasoning, data extraction and business process execution.</li>
<li>Design and maintain orchestration pipelines covering prompt management, context handling, response validation and output quality controls.</li>
<li>Manage the automation lifecycle across development, testing and production environments, including data loss prevention policies, source control, continuous integration and delivery, release management and operational monitoring.</li>
<li>Collaborate with enterprise, application, data and DevOps architects, data scientists, machine learning operations specialists and business teams to assess use cases and define solution designs.</li>
<li>Partner with product, engineering and compliance teams to deliver AI capabilities securely, responsibly and efficiently.</li>
<li>Support technical review boards and design authority approval processes.</li>
<li>Guide small delivery teams and support technical and citizen developers through mentoring, peer reviews and clear documentation.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You hold a bachelor’s degree in computer science or a related discipline.</li>
<li>You bring at least three years of professional experience in enterprise automation, robotic process automation, intelligent process automation, AI agent development or cloud-native workflow orchestration.</li>
<li>You have at least two years of experience working with cloud platforms such as Microsoft Azure or Google Cloud Platform.</li>
<li>You have hands-on production experience with large language models, including prompt engineering, evaluation and orchestration using LangChain, LlamaIndex or equivalent technologies.</li>
<li>You understand agentic system design, including multi-step reasoning, tool use, planning, autonomous execution and multi-agent collaboration.</li>
<li>You have advanced Python development skills for AI orchestration, backend agent logic, retrieval-augmented generation and workflow automation, together with proficiency in C#/.NET or Java.</li>
<li>You have experience with enterprise AI platforms such as Azure AI Foundry, Azure AI Search or Google Vertex AI, as well as vector databases, embeddings, fine-tuning and evaluation methods.</li>
<li>You can deploy and operate AI or automation workloads using Docker and cloud execution platforms such as Azure Container Apps or Azure Kubernetes Service.</li>
<li>You understand enterprise integration patterns, including APIs, custom connectors, OAuth-secured services, enterprise applications and third-party data sources.</li>
<li>You have experience with automation and delivery technologies such as UiPath, Power Automate, Kubernetes, GitHub Actions, Azure DevOps or GitLab CI.</li>
<li>You can manage competing priorities and multiple projects effectively.</li>
<li>You communicate clearly with clients and stakeholders and can translate complex technical concepts into accessible business language.</li>
<li>You are familiar with Agile delivery methods, including experience working in Scaled Agile Framework environments.</li>
<li>You can lead small teams, collaborate across disciplines and support effective project delivery.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>The opportunity to deliver production-ready AI, agentic and intelligent automation solutions with measurable business impact.</li>
<li>Exposure to multidisciplinary collaboration across AI, data science, architecture, engineering, DevOps, compliance and business teams.</li>
<li>The opportunity to shape enterprise AI architecture, implementation roadmaps and responsible governance practices.</li>
<li>Experience leading technically complex initiatives across cloud, automation and enterprise application environments.</li>
<li>Opportunities to mentor technical and citizen developers while contributing to peer reviews and engineering standards.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced design and orchestration of enterprise AI agents and copilots.</li>
<li>Production implementation of retrieval-augmented generation, prompt management and response-quality controls.</li>
<li>Integration of AI services with enterprise platforms, secured APIs and legacy applications.</li>
<li>Operation of resilient AI and automation workloads using containerisation, cloud platforms and continuous delivery pipelines.</li>
<li>Responsible AI governance, monitoring, automated testing, root-cause analysis and self-healing automation.</li>
<li>Cross-functional solution design and stakeholder engagement within a large enterprise environment.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Internal Affairs Coordinator plays a crucial role in ensuring compliance and efficiency in governmental, traffic, import/export, and health safety matters. This role involves managing vehicle-related affairs, handling customs documentation, and facilitating civil protection training. Successful candidates will coordinate between multiple departments and external entities to streamline processes, ensure adherence to regulations, and maintain up-to-date documentation.</p>
<h4>What you will do</h4>
<p><strong>Government & Traffic Department Affairs</strong><br>
Manage car licensing for ALFA and IKEA vehicles through the Traffic Department, including renewals, documentation, and physical submissions.<br>
Oversee regular vehicle maintenance schedules quarterly and ensure follow-ups are completed.<br>
Coordinate annual insurance coverage for ALFA stores and all company vehicles.<br>
Handle all Traffic Department related tasks and ensure adherence to deadlines.</p>
<p><strong>Import & Export and Customs Documentation</strong><br>
Handle the issuance and renewal of import/export cards on a yearly basis.<br>
Prepare and process Form 4, Customs Transfer Forms, and other related logistics documents through FAB and CIB.<br>
Coordinate with banks and government entities to ensure timely processing of customs documents.</p>
<p><strong>Health, Safety & Civil Protection</strong><br>
Coordinate with relevant authorities and vendors to arrange civil protection training for ALFA and IKEA employees twice per year.<br>
Maintain proper compliance records and ensure readiness for any inspections or audits.</p>
<p><strong>Banking & Documentation Handling</strong><br>
Manage the sending and receiving of documents to/from banks as required by Shared Services.<br>
Collect signatures from authorized signatories located across AFETS and IKEA.<br>
Act as a messenger for document exchanges with external service providers when required.</p>
<p><strong>Administrative & Logistics Support</strong><br>
Purchase mobile phones based on HR requests and in alignment with company policy.<br>
Provide logistics support to teams on matters related to customs, banking, documentation, and operational coordination.<br>
Support various operational and administrative requests as needed.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Proven ability to manage and coordinate complex administrative tasks efficiently.</li>
<li>Solid understanding of regulatory compliance and documentation management.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and prioritize tasks in a fast-paced environment.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Bachelor's degree in Business Administration or related field.</li>
<li>3-5 years of experience in administrative or operational roles, preferably within large organizations.</li>
<li>Strong knowledge of government, traffic department, import/export, and customs processes.</li>
<li>Proficiency in English and Arabic, with excellent communication and organizational skills.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commercial Department Manager (CDM) is responsible for managing one or more retail departments within Marks and Spencer, ensuring efficient day-to-day operational management, and delivering excellent customer service. The role requires oversight of merchandising, stock availability, and profit protection, as well as delivering sales targets. A crucial part of the role involves training and developing team members, managing appraisals and performance, and ensuring the adherence to company policies and procedures. The CDM plays a supportive role in enhancing the store's reputation through diligent service management and customer interaction.</p>
<h4>What you will do</h4>
<strong>Customer service</strong><br>
<li>Daily coaching of colleagues to maximize impact at department level and developing all employees to deliver world-class service.</li>
<li>Responsible for protecting the customer journey while duty managing, prioritizing and coordinating the store objectives to maximize the customer experience.</li>
<li>React to all customer feedback and follow up with actions within the department on a daily basis.</li>
<li>Deliver friendly, knowledgeable, and efficient service within the department including sight lines, sizing, and one-to-one customer interaction.</li>
<li>Ensure customer satisfaction through the implementation of Customer Service Index and Mystery Shopper programs.</li>
<strong>Store operations</strong><br>
<li>Ensure store opening and closing procedures are adhered to.</li>
<li>Plan and implement store coverage properly.</li>
<li>Implement company visual guidelines, layouts, and timescales within your department ensuring clear navigation and sight lines.</li>
<li>Conduct daily floor walks generating positive sale-driving actions and coaching colleagues on conversion, basket drivers, and profit optimization.</li>
<li>Ensure that cash line procedures are adhered to and controls are implemented for employee purchases, returns, and damages.</li>
<li>Implement safety procedures in line with company policy to maintain a zero-accident environment.</li>
<strong>People management</strong><br>
<li>Properly induct and train newcomers and staff.</li>
<li>Manage department colleague appraisals and reviews, performance management, and timely handling of HR issues according to company policies.</li>
<li>Assist in succession planning and contribute to reducing attrition.</li>
<li>Engage in Employee Engagement Surveys (EES) to assess staff satisfaction and areas for improvement.</li>
<h4>Required skills to be successful</h4>
<li>Exceptional customer service skills with a focus on maximizing employee productivity.</li>
<li>Strong leadership abilities to motivate and manage a team effectively.</li>
<li>Excellent organizational and multitasking capabilities.</li>
<li>Proficient in analyzing sales figures and implementing strategies for improvement.</li>
<h4>What qualifies you for the role</h4>
<li>High school diploma or equivalent.</li>
<li>Minimum of 3 years of experience as a senior sales associate.</li>
<li>Proficiency in verbal and written communication, alongside good MS Excel and Word skills.</li>
<li>Ability to lead and motivate a team effectively.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The COMMIS role in IKEA Food & Beverages involves assisting cooks in daily food production, adhering to food safety regulations, and ensuring a safe and high-quality food preparation process. This position focuses on delivering excellent guest experiences through attentive service and high operational standards in compliance with IKEA values. Success in this role requires effective collaboration with chefs and team members, as well as strong customer focus and efficient operational practices.</p>
<h4>What you will do</h4>
<p><strong>Customers</strong><br>
Ensure our guests are always in focus and strive to make them smile by meeting and serving them with empathy and care.<br>
Lead by example and be a good ambassador for the IKEA store in all contacts with guests, giving them a reason to return.<br>
Engage in daily dialogue with guests to continuously gather feedback and understand their needs.<br>
Ensure guests have a great shopping experience throughout the day.</p>
<p><strong>Commercial</strong><br>
Coordinate the area of food safety in the store.<br>
Implement and ensure compliance with IKEA Food Safety programs.<br>
Stay updated on current and upcoming national legislation on food safety.<br>
Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting).<br>
Manage and follow up on investigations caused by incidents concerning national and international range.</p>
<p><strong>People</strong><br>
Work closely with the Chef to increase production knowledge and expertise.<br>
Ensure the correct use of equipment and report any failures to the Chef.<br>
Attend and participate in training sessions as required.<br>
Perform other related functions as assigned.</p>
<p><strong>Steering the business</strong><br>
Contribute to making the IKEA store successful by attracting visitors, achieving sales growth, and ensuring guest satisfaction.<br>
Ensure the implementation and follow-up of SOP rules and guidelines.</p>
<p><strong>Operations</strong><br>
Implement systems and methods as stated in IKEA Concept Documentation across all food service areas.<br>
Ensure availability and quality of ingredients for timely food production.<br>
Ensure high-quality food production by following standard recipes and portioning.<br>
Follow all food safety rules and regulations to ensure safe food production and storage.<br>
Maintain cleanliness of workstations as per cleaning schedules.<br>
Prepare food production schedules as allocated by the Chef.<br>
Ensure all equipment and machinery are maintained to the highest standards and preventative maintenance is regularly performed.<br>
Utilize the IKEA Concept, tools, manuals, and best practices to their fullest potential.</p>
<h4>Required skills to be successful</h4>
<li>Strong customer focus with the ability to interact and build relationships with guests.</li>
<li>Proven leadership abilities to motivate and develop the team, embodying IKEA values.</li>
<li>High adaptability and multitasking capabilities in a dynamic retail environment.</li>
<li>Excellent communication skills with the ability to speak and understand English.</li>
<h4>What qualifies you for the role</h4>
<li>Minimum of 2 years experience in a service environment, preferably in sales or hospitality.</li>
<li>Secondary degree with an interest in the culinary or food service industry.</li>
<li>Strong customer focus and the ability to work in a high-volume, fast-paced environment.</li>
<li>Computer literacy and excellent communication and interpersonal skills.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The IFB Commercial Purchasing Supervisor is responsible for overseeing the purchasing and supply of all national IKEA FOOD products. The role involves optimizing supply chain efficiency and ensuring adherence to IKEA's purchasing processes and standards. The supervisor works closely with the IKEA Food Manager and other stakeholders to meet operational needs and ensure that stocks are ordered efficiently and are up to standard, taking part in audits and ensuring vendor quality and safety measures.</p>
<h4>What you will do</h4>
<strong>Operational responsibilities</strong><br>
<li>Execute efficient and cost-effective purchasing of food, beverage, general, and operating equipment according to IKEA FOOD requirements.</li>
<li>Liaise with IKEA Food Manager and Kitchen Production Manager to secure all F&B requirements and provide alternatives, economical order quantity, and set the par stock levels for all items.</li>
<li>Ensure adherence to proper operating standards in the areas of purchasing, receiving, store, and goods issuing.</li>
<li>Maintain vendor performance file to ensure quality and consistency.</li>
<li>Conduct regular vendor inspections in partnership with Health & Safety leader and culinary leadership.</li>
<li>Follow IKEA purchasing policies and ensure product purchases are supported with three quotations for quality and price comparison approved by the Regional SO Team.</li>
<li>Thoroughly scrutinize receiving of all F&B items to ensure safety measures.</li>
<li>Implement monthly IFB stock takes according to set guidelines and prepare monthly discrepancy reports with follow-up control measures.</li>
<li>Work out quick solutions in case of overstock and/or shortage of products.</li>
<li>Recognize and build key relationships with matrix partners and ensure effective communication flow with all relevant stakeholders.</li>
<li>Process and document suppliers' requisitions in the NAVISON system.</li>
<li>Ensure cleanliness and organization of the IFB supplies and storages.</li>
<li>Ensure day-to-day functions of storekeepers are carried out in the department.</li>
<li>Familiarize with global food certifications and contribute to menu development considering sustainable and certified resources.</li>
<li>Perform physical activities such as lifting, bending, standing, climbing, or walking consistently.</li>
<strong>Financial responsibilities</strong><br>
<li>Coordinate with IKEA IFB Admin for invoice postings.</li>
<li>Read and analyze KPI and P&L reports.</li>
<h4>Required skills to be successful</h4>
<li>Advanced computer skills</li>
<li>Strong leadership and interpersonal skills</li>
<li>Analytical skills with a tactical approach</li>
<li>Effective multitasking and problem-solving capabilities</li>
<h4>What qualifies you for the role</h4>
<li>High school degree or equivalent; bachelor's degree in business administration, management, finance, or a related field preferred.</li>
<li>3-5 years of successful food purchasing experience from food trading, food retailing, or hotel and restaurant industries.</li>
<li>Ability to perform physical activities such as lifting up to 50 lbs unassisted, bending, standing, climbing, or walking consistently.</li>
<li>Familiarity with global food certifications and sustainable sourcing practices.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commis plays a critical support role in the food production area, assisting chefs and ensuring high standards of food safety, quality, and customer service. This role is designed to enhance the overall customer experience at IKEA stores by ensuring that food offerings are consistently prepared following safety protocols and quality standards. Success in this role requires strong attention to detail, collaboration with the culinary team, and the ability to work efficiently in a high-volume, fast-paced environment.</p>
<h4>What you will do</h4>
<p><strong>Customer engagement</strong><br>
Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care.<br>
Lead by example and act as a good ambassador for the IKEA store in all guest interactions, encouraging return visits.<br>
Maintain a daily dialogue with guests to gather feedback about their experiences and act based on their input.<br>
Ensure guests have a great shopping experience throughout the day.</p>
<p><strong>Food safety and quality</strong><br>
Coordinate the area of food safety in the store and ensure IKEA Food Safety programs are implemented and followed.<br>
Stay updated on current and upcoming national legislation on food safety.<br>
Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting) and know how to act in the event of an incident.<br>
Initiate and follow up on investigations caused by incidents concerning national and international range.</p>
<p><strong>Operations and production</strong><br>
Ensure ingredients are available from stores and are of good quality to enable timely food production.<br>
Follow standard recipes and portioning to ensure high-quality food production.<br>
Follow all food safety rules and regulations to ensure the safe production and storage of food.<br>
Maintain cleanliness of work station as per cleaning schedules.<br>
Direct the preparation, cooking, and presentation of culinary dishes; enforce strict health and hygiene standards in the kitchen.<br>
Ensure all equipment and machineries are functioning to the highest standards and manage preventive maintenance.</p>
<p><strong>Team collaboration and learning</strong><br>
Actively work with the Chef to increase knowledge and expertise in all areas of production.<br>
Ensure the correct use of equipment at all times and report breakdowns to the Chef.<br>
Attend and participate in training sessions as required.<br>
Perform other related functions that may be assigned from time to time.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work in a high-volume, fast-paced environment.</li>
<li>Proven leadership abilities and ability to motivate and develop others.</li>
<li>Computer literacy.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Minimum of 2 years in a service environment, ideally in sales or hospitality.</li>
<li>Secondary degree.</li>
<li>Interest and knowledge in the culinary or food service industry.</li>
<li>Strong customer focus and multitasking capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a data analyst to design, develop and operate scalable cloud-based data platforms, analytics solutions and visualisation services that support Vodafone’s cloud engineering, cloud operations and network intelligence functions. The role focuses on building and maintaining end-to-end data pipelines, cloud data platforms, inventory intelligence solutions, operational reporting and AI-driven analytics use cases across Vodafone markets. You will work closely with engineering, operations, product and business stakeholders to transform complex technical and business data into actionable insights that enable data-driven decision-making, operational efficiency and continuous innovation. Working in a multicultural and globally distributed environment, you will contribute to Vodafone’s strategic cloud, data and AI transformation initiatives.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, develop, implement and support scalable cloud-native data platforms, pipelines and analytics solutions using Google Cloud Platform technologies.</li>
<li>Build, maintain and enhance enterprise dashboards, visualisation products and reporting solutions using Tableau, Grafana, Power BI, Kibana and related platforms.</li>
<li>Develop automation and advanced analytics solutions using Python, APIs and AI/ML technologies to improve operational efficiency and business outcomes.</li>
<li>Create and manage cloud data lakes, data warehouses and data integration workflows, ensuring scalability, performance and reliability.</li>
<li>Collaborate with cloud operations, engineering teams, product owners and Vodafone markets to gather requirements and deliver effective data solutions.</li>
<li>Align business requirements with functional and non-functional solution designs to ensure optimal delivery and stakeholder satisfaction.</li>
<li>Enhance continuous monitoring and management frameworks deployed across Google Cloud Platform and European markets.</li>
<li>Support cloud infrastructure, CI/CD pipelines, Kubernetes environments and production data platforms while maintaining operational stability.</li>
<li>Drive innovation by identifying automation opportunities and implementing AI-driven analytics solutions.</li>
<li>Work with stakeholders across multiple countries to ensure solutions align with business priorities, governance standards and strategic objectives.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You hold a degree in engineering, information technology or a related discipline.</li>
<li>You have a minimum of three years of experience in data engineering, analytics or related technical domains.</li>
<li>You have strong expertise in BigQuery and advanced SQL development.</li>
<li>You are proficient in Python and scripting technologies such as shell scripting.</li>
<li>You have hands-on experience with Google Cloud Platform services, including Cloud Run, Cloud Functions, Dataproc, Cloud Storage and related cloud technologies.</li>
<li>You have experience with Apache Airflow or Cloud Composer and modern ETL design and implementation practices.</li>
<li>You are experienced in relational and NoSQL databases, including MySQL, BigQuery and Bigtable.</li>
<li>You have practical experience building dashboards and reports using Tableau, Grafana and other visualisation platforms.</li>
<li>You understand data warehouse concepts, data-modelling principles and best practices in data management and governance.</li>
<li>You have knowledge of CI/CD practices, DevOps methodologies, Git and cloud infrastructure management.</li>
<li>You are able to analyse complex datasets, derive meaningful insights and support business decision-making.</li>
<li>You can collaborate effectively with customers, internal teams and senior stakeholders within agile and cross-functional environments.</li>
<li>Knowledge of telecom industry standards, machine learning and generative AI techniques would be advantageous.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale cloud data platforms and analytics solutions supporting Vodafone’s international operations.</li>
<li>Exposure to advanced cloud technologies, AI-driven analytics and modern data engineering practices.</li>
<li>Collaboration with global teams across engineering, operations, product and business functions.</li>
<li>Experience contributing to strategic cloud, data and AI transformation programmes.</li>
<li>Opportunities to develop expertise in automation, reporting, operational intelligence and cloud-native architectures.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud-native data engineering and platform management using Google Cloud Platform.</li>
<li>End-to-end design, deployment and optimisation of scalable data pipelines and analytics solutions.</li>
<li>Enterprise data visualisation and reporting using Tableau, Grafana, Power BI and related tools.</li>
<li>Automation development using Python, APIs and AI/ML technologies.</li>
<li>Modern DevOps, CI/CD and cloud operations practices.</li>
<li>Data warehouse design, governance, monitoring and operational excellence.</li>
<li>Cross-functional stakeholder engagement within a multinational and multicultural environment.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<h4>Education for Employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<h4>About Renaissance Hotels</h4>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The commis is responsible for assisting cooks in daily food production, ensuring food safety regulations are followed. They play a critical role in enhancing guest experience and contribute to making the IKEA store successful and high performing. The role requires coordinating food safety in the store, participating in training sessions, and working with the chef. Operational tasks include implementing IKEA documentation, maintaining cleanliness, and adhering to recipes and portioning standards.</p>
<h4>What you will do</h4>
<p><strong>Customers</strong><br>
Ensure our guests are always in focus and strive to make them smile.<br>
Meet and serve guests with empathy and care, listening and supporting with IKEA values.<br>
Lead by example and act as a good ambassador for IKEA in all guest interactions.<br>
Engage in daily dialogue with guests for feedback to improve their experience.<br>
Ensure a great shopping experience for guests throughout the day.</p>
<p><strong>Commercial</strong><br>
Coordinate food safety area responsibilities in the store.<br>
Implement and follow IKEA Food Safety programs.<br>
Stay updated on national legislation regarding food safety.<br>
Ensure familiarity with CASY (incident reporting) among IKEA Food co-workers.<br>
Guide the IKEA Food team in emergency management for incidents.<br>
Initiate and follow up on investigations related to food incidents.</p>
<p><strong>People</strong><br>
Work actively with the chef to enhance production knowledge and expertise.<br>
Ensure correct equipment usage and report any breakdowns to the chef.<br>
Participate in training sessions as required.<br>
Perform other related functions as assigned.</p>
<p><strong>Steering the business</strong><br>
Contribute to making the IKEA store successful and high performing.<br>
Attract visitors, achieve sales growth and reasonable profitability.<br>
Ensure excellent operational performance according to KPIs.<br>
Implement and follow-up SOP rules and guidelines.</p>
<p><strong>Operations</strong><br>
Implement IKEA Concept Documentation in restaurant, Swedish food market, bistro and co-worker restaurant.<br>
Ensure quality of ingredients and timely production of food.<br>
Adhere strictly to portioning and recipe systems.<br>
Follow food safety rules for safe production and storage.<br>
Maintain cleanliness of work station as per cleaning schedules.<br>
Prepare and present culinary dishes, enforcing health and hygiene standards.<br>
Troubleshoot any problems arising in assigned section.<br>
Ensure equipment maintenance and preventive measures are performed regularly.<br>
Utilize IKEA Concept, tools, manuals, guidelines and best practices.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven leadership abilities, with example-setting qualities.</li>
<li>Ability to create environments fostering IKEA values among diverse co-workers and visitors.</li>
<li>Multitasking capabilities in high-volume, changing environments.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Minimum of 2 years in a service environment, ideally within sales or hospitality.</li>
<li>Secondary degree required.</li>
<li>Strong customer focus and interest or knowledge of culinary or food service industry.</li>
<li>Ability to work effectively in high-volume, fast-paced retail environments.</li>
<li>Must be computer literate.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The commis role involves assisting cooks in daily food production, ensuring adherence to food safety regulations to safely prepare meals. As part of the IKEA Food & Beverages division, the role is crucial in providing guests with an excellent dining experience, coordinating food safety, and supporting operational success through proper standard practice implementation.</p>
<h4>What you will do</h4>
<strong>Customers</strong><br>
<li>Ensure guests are always the focus and strive to make them smile.</li>
<li>Serve guests with empathy and care, listening supportively and embodying IKEA values.</li>
<li>Act as a good ambassador for the IKEA store in all guest interactions.</li>
<li>Maintain a daily dialogue with guests to gather feedback and learn their needs.</li>
<li>Ensure guests have a great shopping experience throughout the day.</li>
<strong>Commercial</strong><br>
<li>Coordinate the area of food safety in the store.</li>
<li>Implement and follow IKEA Food Safety programs.</li>
<li>Stay updated on national food safety legislation.</li>
<li>Ensure all IKEA Food co-workers are familiar with CASY incident reporting.</li>
<li>Guide the IKEA Food Team on incident procedures via the Emergency Management Team.</li>
<li>Investigate incidents concerning national and international ranges.</li>
<strong>People</strong><br>
<li>Work with the chef to increase knowledge and expertise in production.</li>
<li>Ensure correct equipment use, reporting breakdowns or failures to the chef.</li>
<li>Participate in training sessions as required.</li>
<li>Perform other related functions assigned occasionally.</li>
<strong>Steering the business</strong><br>
<li>Work actively to make the IKEA store successful with high performance.</li>
<li>Contribute to attracting visitors and achieving sales growth and profitability.</li>
<li>Ensure satisfaction of guests and co-workers and excellent operational performance.</li>
<li>Implement and follow up on SOP rules and guidelines.</li>
<strong>Operations</strong><br>
<li>Implement IKEA Concept Documentation methods in the restaurant, bistro, etc.</li>
<li>Ensure ingredient availability and quality for timely food production.</li>
<li>Produce high-quality food following standard recipes.</li>
<li>Follow food safety rules for safe production and storage.</li>
<li>Keep work stations clean as per schedules.</li>
<li>Cook/prepare parts of the food production schedule as allocated by the chef.</li>
<li>Ensure correct portioning and recipe adherence.</li>
<li>Direct preparation, cooking, and presentation enforce health and hygiene standards.</li>
<li>Secure preventive maintenance is frequently done for machinery.</li>
<li>Use IKEA Concept resources effectively.</li>
<h4>Required skills to be successful</h4>
<li>Strong customer focus.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven leadership abilities and capability to motivate and develop co-workers.</li>
<li>Fluency in English.</li>
<h4>What qualifies you for the role</h4>
<li>Minimum 2 years of experience in a service environment, ideally in sales or hospitality.</li>
<li>Secondary education degree.</li>
<li>Interest and knowledge in culinary or food service industry.</li>
<li>Ability to work in a high-volume, fast-paced retail environment.</li>
<li>Multitasking capabilities.</li>
<li>Computer literacy.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
Department: Integration Factory, Digital & Technology Platform Services. Location: Cairo, Egypt.<br>We are looking for an SAP Integration Engineer who is SAP-first and integration-minded: someone who ensures SAP integrations are designed and implemented correctly at the source, are performant, and are supportable end-to-end. This role is key to stabilizing and scaling enterprise integrations around SAP. You will be the SAP integration subject-matter expert within the Integration Factory, working closely with middleware engineers, architects, and functional consultants to deliver correct, reliable, and well-documented SAP interfaces. This role requires strong ownership within SAP integration scope and the ability to contribute to design decisions alongside integration engineers and architects.<br>YOUR KEY RESPONSIBILITIES:• Design, configure, and implement SAP-centric integrations and interface patterns• Design and implement SAP data exposure using CDS views for integration scenarios (e.g. OData services, APIs)• Ensure CDS views reflect correct business logic, data models, and performance considerations for downstream integrations.• Configure and support SAP integration mechanisms including: IDocs/ALE, RFC/t RFC/q RFC, SOAP Runtime Framework (SRT), Data Replication Framework (DRF), OData, ASAPIO, and ABAP-based interfaces• Act as SAP integration SME within the Integration Factory; guide middleware engineers toward correct SAP behavior and constraints• Troubleshoot SAP-side integration issues, support incidents, and drive root-cause fixes with proper documentation• Collaborate with integration engineers and architects to ensure design alignment across SAP, middleware, and consuming systems• Define and support monitoring/logging points for SAP interfaces to ensure early detection of failures and operational visibility• Contribute to testing and go-live readiness: interface validation, error handling validation, and transport coordination<br>ARE THESE YOUR SECRET INGREDIENTS?• Bachelor's degree in Information Technology, Computer Science, or related field.• 4+ years of hands-on SAP integration experience• Experience with SAP S/4HANA or ECC integration scenarios• Strong understanding of SAP business processes and transactional behavior as they relate to integrations (e.g. master data, logistics, finance flows)• Deep knowledge of SAP integration mechanisms: IDocs/ALE, RFC, SOAP Runtime Framework (SRT), Data Replication Framework (DRF), OData, and ABAP-based interfaces and ASAPIO• Experience with SAP CDS views and SAP data modelling concepts• ABAP knowledge for integration scenarios, debugging, interface understanding, and collaboration with SAP developers and functional consultants• Ability to work in an enterprise integration environment and communicate clearly across SAP, middleware, and business stakeholders• Ability to design SAP interfaces as part of end-to-end integration flows• Comfort producing technical documentation: interface specs, mapping notes, and troubleshooting guides• Excellent problem-solving and debugging skills.• Excellent spoken and written English• Communication, organizational and analytical skills Nice to Have:• Experience with SAP middleware integration tools (e.g. CPI/Mule Soft/PI-PO) and API or event-driven exposure• Familiarity with integration patterns: error handling strategy, retries, idempotency, monitoring, and operational runbooks• Experience with agile delivery frameworks and tooling (Azure Dev Ops, Jira, Service Now)• SAP certification in integration or relevant technology area<br>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.<br>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced software developer with strong expertise in Java and Angular to support enterprise-scale solutions within a hybrid working model. This role contributes to ramp-up initiatives and focuses on building secure, scalable microservices and modern front-end applications, collaborating with internal and external stakeholders to deliver reliable outcomes across complex environments.</p>
<h4>What you'll do</h4>
<ul>
<li>Design, develop, and maintain enterprise-grade applications using Java (8 or 17), Spring Boot, and Angular.</li>
<li>Build and evolve microservices architectures using proven design patterns.</li>
<li>Implement secure services using Spring Security and cloud-ready components.</li>
<li>Collaborate across teams to deliver solutions that address complex, organisation-wide challenges.</li>
<li>Containerise applications using Docker and support orchestration with Kubernetes.</li>
<li>Contribute to CI/CD pipelines and embrace DevOps practices to improve delivery quality and speed.</li>
<li>Participate in code reviews and knowledge sharing to promote consistent engineering standards.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An experienced software developer with strong hands-on experience in Java and Angular.</li>
<li>Proficient in Spring Boot, Spring Cloud, and Spring Security frameworks.</li>
<li>Confident working with microservices architecture and enterprise design patterns.</li>
<li>Experienced with containerisation and orchestration technologies such as Docker and Kubernetes.</li>
<li>Familiar with CI/CD pipelines and DevOps ways of working.</li>
<li>A collaborative individual with strong problem-solving, analytical, and communication skills.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to large-scale, enterprise software projects within a global organisation.</li>
<li>Opportunities to work with modern technologies and cloud-native architectures.</li>
<li>A hybrid working model supporting flexibility and collaboration.</li>
<li>Access to structured learning, certifications, and career development pathways within VOIS.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced application of microservices patterns in complex environments.</li>
<li>Enhanced DevOps and CI/CD implementation practices.</li>
<li>Deeper experience in container orchestration and cloud-ready solution design.</li>
<li>Stakeholder collaboration across distributed, multicultural teams.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a billing account analyst to join our in life billing activation team based in Cairo. In this role, the individual will support billing operations for Vodafone Global Enterprise (VGE) and local market enterprise customers, ensuring accurate, timely invoicing and in-life provisioning across multiple billing systems. The role plays a key part in revenue protection, compliance, and service excellence, while contributing to continuous improvement through digitalisation and process optimisation.</p>
<h4>What you'll do</h4>
<ul>
<li>Manage shared mailboxes and handle incoming billing and provisioning queries.</li>
<li>Analyse, validate, and reject requests in line with defined processes and controls.</li>
<li>Raise, assign, track, and resolve queries with internal stakeholders across multiple teams.</li>
<li>Activate daily service requests and orders within agreed SLAs across various products.</li>
<li>Ensure invoicing activities meet bill calendar timelines and accuracy requirements.</li>
<li>Support revenue protection through diligent checks and adherence to controls.</li>
<li>Perform regular quality checks to ensure compliance with SOX, GDPR, and internal standards.</li>
<li>Coordinate effectively with stakeholders across functions and geographies.</li>
<li>Ensure usage, provisioning, and billing activities are completed accurately and on time.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Fluent in English, with strong written and verbal communication skills.</li>
<li>An effective team contributor who collaborates well in a shared services environment.</li>
<li>Analytical and detail-oriented, with a structured approach to problem solving and root cause analysis.</li>
<li>Confident using Microsoft Office tools, particularly Excel, Word, and Outlook.</li>
<li>Comfortable managing targets, prioritising tasks, and providing timely updates.</li>
<li>Proactive, accountable, and committed to quality and continuous improvement.</li>
<li>Knowledge of billing systems and ordering processes is an advantage.</li>
<li>Exposure to Power BI is a strong plus.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to global enterprise customers and complex, multi-product billing environments.</li>
<li>Opportunities to contribute to digitalisation and process improvement initiatives.</li>
<li>Experience working within a SOX- and GDPR-compliant operational framework.</li>
<li>Collaboration with diverse, cross-functional, and international stakeholders.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced billing and provisioning knowledge across global enterprise services.</li>
<li>Enhanced analytical and quality assurance capabilities within regulated environments.</li>
<li>Stakeholder management and communication across complex organisational structures.</li>
<li>Practical exposure to reporting, data analysis, and continuous improvement tools.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, weu2019re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Provide administrative and operational support to the Specialty Leasing function by managing contracts, internal approvals, documentation, payment tracking, reporting, and data administration. The role is responsible for ensuring the accurate processing, control, and maintenance of all Specialty Leasing records and agreements, while acting as the primary YARDI user for contract creation, activation, and updates. The position plays a key role in supporting revenue generation activities, maintaining compliance with internal processes, and ensuring efficient coordination across Finance, Legal, and other stakeholders.</p>
<h4>What you will do</h4>
<ul>
<li>Support the Specialty Leasing Manager in preparing weekly, monthly, and annual progress reports, sales reports, and performance trackers.</li>
<li>Monitor aging reports in coordination with the Credit Control team and follow up on outstanding payments.</li>
<li>Track and support the collection of new lease, renewal, and TOR payments in collaboration with Finance and Tenant Relations teams.</li>
<li>Create and manage all Specialty Leasing internal approvals and ensure compliance with Delegation of Authority (DOA) requirements.</li>
<li>Coordinate the preparation, issuance, execution, and filing of Specialty Leasing contracts in partnership with the Legal team.</li>
<li>Ensure the accuracy and completeness of all tenant documentation, approvals, contracts, and records.</li>
<li>Maintain organized electronic and physical filing systems for contracts, approvals, and supporting documentation.</li>
<li>Act as the primary YARDI user for Specialty Leasing, managing contract creation, updates, amendments, activations, and approvals.</li>
<li>Work closely with Finance to review, validate, and post Specialty Leasing contracts within YARDI.</li>
<li>Maintain tracking sheets, equipment inventories, and operational records, ensuring accurate and timely reporting across the Specialty Leasing function.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>1–3 years of experience in administration, document control, contract administration, or a similar support role.</li>
<li>Proven experience managing documentation, approvals, contracts, filing systems, and record management.</li>
<li>Strong proficiency in Microsoft Office applications, particularly Excel and PowerPoint.</li>
<li>Familiarity with database systems, ERP platforms, or document management systems is preferred.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.</li>
<li>Excellent attention to detail, data entry accuracy, and document control capabilities.</li>
<li>Good problem-solving skills and the ability to work independently in a fast-paced environment.</li>
<li>Good communication and interpersonal skills, with the ability to coordinate effectively with multiple stakeholders.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor’s degree in Business Administration, Commerce, or a related field.</li>
<li>Experience within real estate, retail, leasing, or commercial environments is an advantage.</li>
<li>Good command of English, both written and spoken.</li>
<li>Strong administrative, reporting, and coordination capabilities.</li>
<li>Positive, self-motivated, and proactive approach to work.</li>
<li>Ability to maintain confidentiality and handle sensitive information with professionalism.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p>
<h4>What you will do</h4>
<li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li>
<li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li>
<li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li>
<li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li>
<li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li>
<li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li>
<li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li>
<li>Coach, guide, and follow up with specialty leasing executives and administrative staff to ensure performance standards, target achievement, and professional development.</li>
<h4>Required skills to be successful</h4>
<li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li>
<li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li>
<li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li>
<li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li>
<li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li>
<li>Excellent communication, relationship management, and stakeholder engagement skills.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li>
<h4>What equips you for the role</h4>
<li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li>
<li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li>
<li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li>
<li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li>
<li>Bilingual proficiency in Arabic and English is preferred.</li>
<li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the tenant coordination function by managing residential unit handovers, fit-out activities, and tenant coordination to ensure compliance with developer specifications and community standards. The role is responsible for facilitating smooth handover and fit-out processes, coordinating with tenants, contractors, and internal stakeholders, and ensuring operational activities are delivered efficiently and in line with project requirements. The position plays a key role in maintaining community standards, enhancing the resident experience, and supporting the successful operation of residential properties.</p>
<h4>What you will do</h4>
<ul>
<li>Manage and coordinate residential unit handovers, including snagging and de-snagging activities, ensuring compliance with contractual obligations and developer standards.</li>
<li>Oversee tenant fit-out activities and ensure adherence to community guidelines, fit-out regulations, and approved specifications.</li>
<li>Coordinate with tenants, contractors, consultants, and internal stakeholders to ensure smooth move-in, renovation, and handover processes.</li>
<li>Monitor maintenance activities and follow up on preventive and corrective actions to ensure timely resolution and high service standards.</li>
<li>Support property and community enhancement initiatives, ensuring projects are delivered on time and aligned with operational objectives.</li>
<li>Conduct site inspections to ensure compliance with quality, safety, and community standards while addressing operational issues proactively.</li>
<li>Prepare and maintain reports on handovers, maintenance, community services, and operational performance, providing timely updates and actionable insights.</li>
<li>Build positive relationships with residents and stakeholders, addressing inquiries and resolving issues to enhance the overall customer experience.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>1–3 years of experience in tenant coordination, fit-out, construction, handover management, or property management, preferably within the real estate or residential development sector.</li>
<li>Proven experience coordinating unit handovers, fit-out activities, snagging/de-snagging, and working with developers, contractors, consultants, and residents.</li>
<li>Strong understanding of construction drawings, fit-out requirements, handover procedures, and property management practices.</li>
<li>Excellent communication, interpersonal, and stakeholder management skills, with the ability to build positive relationships with residents and internal teams.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities and work independently.</li>
<li>Good problem-solving, conflict resolution, and attention to detail.</li>
<li>Proficiency in Microsoft Office applications and AutoCAD.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor's degree in Architectural Engineering or Architecture.</li>
<li>Experience within residential developments, mixed-use communities, or property management is preferred.</li>
<li>Good command of English, both written and spoken.</li>
<li>Strong customer service orientation with the ability to manage resident interactions professionally.</li>
<li>Self-motivated, proactive, and able to work effectively both independently and within a team.</li>
<li>High level of integrity, professionalism, resilience, and commitment to maintaining community standards.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the tenant coordination function by managing residential unit handovers, fit-out activities, and tenant coordination to ensure compliance with developer specifications and community standards. The role is responsible for facilitating smooth handover and fit-out processes, coordinating with tenants, contractors, and internal stakeholders, and ensuring operational activities are delivered efficiently and in line with project requirements. The position plays a key role in maintaining community standards, enhancing the resident experience, and supporting the successful operation of residential properties.</p>
<h4>What you will do</h4>
<li>Coordinate and oversee tenant fit-out activities, ensuring compliance with developer specifications, approved drawings, and community guidelines.</li>
<li>Liaise with tenants, contractors, consultants, and internal stakeholders to facilitate smooth fit-out, move-in, and renovation processes.</li>
<li>Conduct site inspections to monitor fit-out progress, identify non-compliance issues, and ensure adherence to quality, safety, and operational standards.</li>
<li>Monitor maintenance activities related to tenant units and common areas, following up on preventive and corrective actions to ensure timely resolution.</li>
<li>Support property and community enhancement initiatives, ensuring works are completed in line with operational objectives and community standards.</li>
<li>Address tenant inquiries, coordinate issue resolution, and maintain positive relationships to deliver a high-quality resident experience.</li>
<li>Prepare and maintain reports on fit-out progress, maintenance activities, site inspections, and operational performance, providing timely updates and actionable insights.</li>
<li>Ensure all tenant activities comply with contractual obligations, developer requirements, and community regulations while supporting the efficient operation of residential properties.</li>
<h4>Required skills to be successful</h4>
<li>1–3 years of experience in tenant coordination, fit-out, construction, property management, or a similar role, preferably within the real estate or residential development sector.</li>
<li>Proven experience coordinating tenant fit-out activities, site inspections, and working with developers, contractors, consultants, and residents.</li>
<li>Strong understanding of fit-out requirements, construction drawings, developer guidelines, and property management practices.</li>
<li>Excellent communication, interpersonal, and stakeholder management skills, with the ability to build positive relationships with residents and internal teams.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities and work independently.</li>
<li>Good problem-solving, conflict resolution, and attention to detail.</li>
<li>Proficiency in Microsoft Office applications and AutoCAD.</li>
<h4>What equips you for the role</h4>
<li>Bachelor's degree in Architectural Engineering or Architecture.</li>
<li>Experience within residential developments, mixed-use communities, or property management is preferred.</li>
<li>Good command of English, both written and spoken.</li>
<li>Strong customer service orientation with the ability to manage resident interactions professionally.</li>
<li>Self-motivated, proactive, resilient, and able to work effectively both independently and within a team.</li>
<li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Overview of the role:</h4>
<p>Support the commercial property management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with leasing, facilities management, finance, and development teams to optimize long-term asset performance and value.</p>
<h4>What you will do:</h4>
<li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li>
<li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li>
<li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li>
<li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li>
<li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with finance and relevant stakeholders.</li>
<li>Coordinate with facilities management and operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li>
<li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li>
<li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li>
<li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li>
<h4>Required skills to be successful:</h4>
<li>10+ years of experience in commercial property management, asset management, facilities management, real estate operations, or mixed-use developments, with at least 3 years in a leadership role.</li>
<li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li>
<li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li>
<li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li>
<li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li>
<li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, leasing, facilities management, finance, and operations teams.</li>
<li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li>
<h4>What equips you for the role:</h4>
<li>Bachelor's degree in mechanical engineering, electrical engineering, or a related engineering discipline.</li>
<li>Professional certifications in property management, facilities management, asset management, or project management are considered an advantage.</li>
<li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li>
<li>Good understanding of local regulations, health and safety requirements, and statutory compliance for commercial properties.</li>
<li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Building successful relationships that generate sales opportunities</h4>
<ul>
<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Provides accurate, complete and effective turnover to Event Management.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Using knowledge of market trends and target customer information to maximize revenue</h4>
<ul>
<li>Identifies new business to achieve personal and location revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the location based on market conditions and location needs.</li>
<li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li>
</ul>
<h4>Providing exceptional customer service</h4>
<ul>
<li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Services our customers in order to grow share of the account.</li>
<li>Executes and supports the company’s customer service standards.</li>
<li>Provides excellent customer service consistent with the daily service basics of the company.</li>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a skilled professional to manage and support end-to-end service change management processes, ensuring the stability and quality of global Vodafone services. This role plays a key part in evaluating, coordinating, and optimising change requests while collaborating with stakeholders across multiple functions to minimise service impact and enhance operational efficiency.</p>
<h4>What you’ll do</h4>
<ul>
<li>Review and ensure high-quality documentation for change requests (CRQs)</li>
<li>Support change owners in planning, preparing, and executing service changes</li>
<li>Assess the potential impact of changes on live services and ensure risks are properly evaluated</li>
<li>Ensure all change requests are reviewed, approved, and authorised by relevant stakeholders</li>
<li>Drive adherence to change management processes and ensure compliance across activities</li>
<li>Assign and coordinate change requests across the appropriate internal teams</li>
<li>Recommend and implement continuous improvement initiatives within change management processes</li>
<li>Facilitate communication across internal teams, external partners, and stakeholders regarding changes and service impact</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experience in change management and service management within an IT or telecommunications environment</li>
<li>Strong understanding of ITIL-based change management processes</li>
<li>Demonstrated experience in data centre services, network services, or application operations</li>
<li>Ability to evaluate service impact and ensure operational stability</li>
<li>Effective communication skills with the ability to engage diverse stakeholders</li>
<li>Analytical thinking with a focus on process compliance and continuous improvement</li>
<li>Proven experience (4+ years) in service management or a related field</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on global programmes impacting critical customer services</li>
<li>Exposure to international stakeholders, technologies, and large-scale service environments</li>
<li>A collaborative environment focused on innovation, continuous improvement, and knowledge sharing</li>
<li>Professional growth through hands-on involvement in change and service management processes</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced change management frameworks and global service governance practices</li>
<li>Stakeholder engagement and cross-functional collaboration skills</li>
<li>Risk assessment and service impact analysis within complex IT environments</li>
<li>Continuous improvement methodologies within service management</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>