Economic Analyst Jobs in Egypt
2105 Jobs Found
<p>You will be part of the senior leadership to bring together programme implementation, technical quality, and organisational strategy under one unified mandate. You will report directly to the Country Director and you will be a standing member of the Country Leadership Team (CLT). Additionally, you will assume full accountability for the effective delivery of all Plan Egypt programmes across all thematic areas and locations and you will be the primary custodian of Plan Egypts's programmatic vision, translating the Country Strategy into coherent, evidence-based, gender-transformative programming that delivers lasting impact for children, girls and young people in Egypt. You will operate deliberately across the humanitarian-development, you will be required to be able to hold both dimensions simultaneously without compromising either. Further, you will serve as a strategic thought partner to the Country Director, contributing to CLT leadership on organisational direction, programme innovation and evidence-based decision making, and working in close collaboration with the Resources Mobilisation Manager to ensure programme quality and evidence systematically strengthen donor engagement and resource mobilisation.</p><p>KEY RESPONSIBILITIES</p><ul><li>Lead the development and implementation of country programme strategies aligned with organizational priorities, donor requirements, and local context. Provide strategic leadership in programme planning, quality assurance, budgeting, gender and inclusion mainstreaming, sponsorship alignment, resource mobilization, and disaster risk management. Ensure effective coordination across departments and stakeholders to deliver high-quality, impactful programmes addressing child rights, gender equality, humanitarian, and development priorities.</li><li>Lead the planning, implementation, monitoring, and quality assurance of PIE programmes in alignment with the Country Strategy, project management standards, and donor requirements. Oversee project and programme teams, strengthen partner capacity, promote programme quality, learning, and safeguarding, foster a values-based and high-performance culture, ensure cross-functional coordination and compliance, support knowledge sharing and sponsorship commitments, and drive the timely delivery of high-quality results and reports.</li><li>Lead the development and implementation of knowledge management, monitoring, evaluation, and learning systems to promote innovation, evidence-based programming, and continuous improvement. Oversee programme quality, data management, performance monitoring, and cross-project coordination to ensure effectiveness, efficiency, value for money, and compliance with organisational standards. Support programme design, assessments, proposal development, strategic partnerships, and organisational learning to achieve sustainable programme outcomes and impact.</li><li>Lead the development and implementation of advocacy and influencing strategies that advance Plan International Egypt s strategic priorities and promote positive policy, legal, budgetary, and behavioural change. Ensure advocacy efforts are evidence-based and closely linked to programme implementation and MERL, while coordinating stakeholder engagement, partnerships, networks, and national-level representation. Drive impactful advocacy initiatives for girls rights and gender equality, monitor and report on influencing outcomes, and strengthen the visibility, credibility, and dissemination of Plan International Egypt s work among key stakeholders.</li><li>Lead localization and partnership initiatives, build strategic relationships with key stakeholders, and strengthen partner capacity to support effective and sustainable implementation of the country strategy. Build and maintain strategic relationships with government ministries, UN agencies, INGOs, national NGOs, local partners and coordination platforms.</li><li>Ensure adherence to safeguarding, gender equality, anti-fraud, safety, security, and other organizational risk and compliance standards.</li><li>Ensure compliance with Plan International s Child Protection and Gender Equality policies, including staff awareness and reporting procedures.</li><li>You will be trusted to take on additional assignments within the scope of work as assigned by your supervisor on need basis.</li></ul><p>What we are looking for:</p><p>Qualifications/ experience essential:</p><ul><li>Someone with Master s Degree in Social work, International Relations, Development or similar field.</li><li>Should have relevant experience in INGO Sector or demonstrated equivalent combination.</li><li>Someone with at least 10 years of experience (including international) in managing development programmes, preferably with a disaster response component, with large and complex budgets</li><li>Proven experiences and ability to coordinate and collaborate with different civil society and Community based organization.</li><li>Demonstrable working experience in development programme.</li><li>Knowledge of developmental agendas in complex and protracted development and humanitarian landscape.</li><li>Experience in context, funding and market analysis.</li><li>Ability to communicate effectively and authoritatively on area of expertise, and influence others to reach common goals.</li><li>Demonstrated track record of proposal writing and budget management</li><li>Experience in leading team, coaching and mentoring, especially managing a large team.</li><li>Excellent experience in conflict resolution.</li><li>Proven track record in technical quality management.</li><li>Experience across multiple thematic sectors.</li><li>Strategic planning processes.</li><li>Programme design.</li><li>Donor engagement across multiple funding mechanisms.</li><li>Networking with UN, government and donors.</li><li>Excellent written and verbal communication skills in Arabic and English.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Someone with Master s Degree in Social work, International Relations, Development or similar field.</li><li>Should have relevant experience in INGO Sector or demonstrated equivalent combination.</li><li>Someone with at least 10 years of experience (including international) in managing development programmes, preferably with a disaster response component, with large and complex budgets</li><li>Proven experiences and ability to coordinate and collaborate with different civil society and Community based organization.</li><li>Demonstrable working experience in development programme.</li><li>Knowledge of developmental agendas in complex and protracted development and humanitarian landscape.</li><li>Experience in context, funding and market analysis.</li><li>Ability to communicate effectively and authoritatively on area of expertise, and influence others to reach common goals.</li><li>Demonstrated track record of proposal writing and budget management</li><li>Experience in leading team, coaching and mentoring, especially managing a large team.</li><li>Excellent experience in conflict resolution.</li><li>Proven track record in technical quality management.</li><li>Experience across multiple thematic sectors.</li><li>Strategic planning processes.</li><li>Programme design.</li><li>Donor engagement across multiple funding mechanisms.</li><li>Networking with UN, government and donors.</li><li>Excellent written and verbal communication skills in Arabic and English.</li><li>In-depth knowledge of gender and inclusion and global/local development issues, with particular knowledge in girls rights and child rights, feminist movements, the key actors and institutions, and the power dynamics involved.</li><li>Mastery of key gender inequalities, gaps, barriers and opportunities at the national, regional and global level and gender and inclusion in programs, and especially for children and girls.</li><li>In-depth understanding of the policies, processes, institutions and organizations that shape the development and humanitarian context and standards within Egypt</li><li>Understanding of the implications of working with a rights-based approach to development and is able to analyze the situation of children s and particularly girls rights in his/her working context</li><li>In-depth knowledge on different types of partnerships and civil society strengthening and capacity building. Understanding issues, principles and strategies and their root causes and working with Plan s principles and a range of strategies and approaches to improve outcomes;</li><li>Demonstrable knowledge on key issues in development regarding Global Goals, UNCRC and CEDAW particularly around child rights.</li><li>Knowledge of the host country, the geopolitical factors affecting child-poverty in the country as well as the political, social and economic opportunities for development are an advantage.</li><li>Strong conceptual understanding of socio-political systems and power relations plus the practical approaches and skills to influence them in context.</li><li>Ability to lead programme managers and staff to design and implement evidence-based solutions for gender transformative programmes, and to provide monitoring and quality assurance support to the programme areas.</li><li>Ability to apply a range of gender and inclusion analysis tools and conduct high-quality and nuanced gender and inclusion analysis from a child rights perspective.</li><li>Ability to influence power holders about the need for and benefits of addressing gender equality and inclusion, including being able to offer a range of evidence based solutions.</li><li>Mastery of the ability to analyze the social and political structures, dynamics and power relations that enable/exclude girls and boys from enjoying the fulfilment of their rights and equality.</li><li>Excellent relationship building skills networking, influencing and stakeholder management skills</li><li>Ability to identify, analyze and monitor diverse, relevant external actors to work with and understand the purpose and implications of working with them.</li><li>Experience in developing strong, equal and robust partnership contracts or experience in strengthening civil society</li><li>Experience in capacity building and hands-on experience and skill in result based MERL system</li></ul>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<br>
<h4>Candidate profile</h4>
<br>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<br>
<h4>Core work activities</h4>
<br>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<br>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<br>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<br>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<br>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<br>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and/or updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<br>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<br>
<h4>Education for employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<br>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<br>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<br>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<h4>Education for employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<h4>Equal opportunity employer statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<br>
<h4>Candidate profile</h4>
<br>
<strong>Education and experience</strong>
<br>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<br>
<strong>Core work activities</strong>
<br>
<strong>Managing discipline work, projects, and policies</strong>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<br>
<strong>Supporting property operations</strong>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<br>
<strong>Managing and monitoring activities that affect the customer and guest experience</strong>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<br>
<strong>Supporting profitability</strong>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<br>
<strong>Supporting safety standards and work procedures</strong>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<br>
<strong>Additional responsibilities</strong>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and/or updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<br>
<strong>Leadership development</strong>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<br>
<strong>Education for Employment (EFE)</strong>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<br>
<strong>General training</strong>
<ul>
<li>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</li>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (Loss prevention)</li>
<li>Finance</li>
</ul>
<br>
<strong>The specialization course</strong>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<br>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced software developer with strong expertise in Java and Angular to support enterprise-scale solutions within a hybrid working model. This role contributes to ramp-up initiatives and focuses on building secure, scalable microservices and modern front-end applications, collaborating with internal and external stakeholders to deliver reliable outcomes across complex environments.</p>
<h4>What you'll do</h4>
<ul>
<li>Design, develop, and maintain enterprise-grade applications using Java (8 or 17), Spring Boot, and Angular.</li>
<li>Build and evolve microservices architectures using proven design patterns.</li>
<li>Implement secure services using Spring Security and cloud-ready components.</li>
<li>Collaborate across teams to deliver solutions that address complex, organisation-wide challenges.</li>
<li>Containerise applications using Docker and support orchestration with Kubernetes.</li>
<li>Contribute to CI/CD pipelines and embrace DevOps practices to improve delivery quality and speed.</li>
<li>Participate in code reviews and knowledge sharing to promote consistent engineering standards.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An experienced software developer with strong hands-on experience in Java and Angular.</li>
<li>Proficient in Spring Boot, Spring Cloud, and Spring Security frameworks.</li>
<li>Confident working with microservices architecture and enterprise design patterns.</li>
<li>Experienced with containerisation and orchestration technologies such as Docker and Kubernetes.</li>
<li>Familiar with CI/CD pipelines and DevOps ways of working.</li>
<li>A collaborative individual with strong problem-solving, analytical, and communication skills.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to large-scale, enterprise software projects within a global organisation.</li>
<li>Opportunities to work with modern technologies and cloud-native architectures.</li>
<li>A hybrid working model supporting flexibility and collaboration.</li>
<li>Access to structured learning, certifications, and career development pathways within VOIS.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced application of microservices patterns in complex environments.</li>
<li>Enhanced DevOps and CI/CD implementation practices.</li>
<li>Deeper experience in container orchestration and cloud-ready solution design.</li>
<li>Stakeholder collaboration across distributed, multicultural teams.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Provide administrative and operational support to the Specialty Leasing function by managing contracts, internal approvals, documentation, payment tracking, reporting, and data administration. The role is responsible for ensuring the accurate processing, control, and maintenance of all Specialty Leasing records and agreements, while acting as the primary YARDI user for contract creation, activation, and updates. The position plays a key role in supporting revenue generation activities, maintaining compliance with internal processes, and ensuring efficient coordination across Finance, Legal, and other stakeholders.</p>
<h4>What you will do</h4>
<ul>
<li>Support the Specialty Leasing Manager in preparing weekly, monthly, and annual progress reports, sales reports, and performance trackers.</li>
<li>Monitor aging reports in coordination with the Credit Control team and follow up on outstanding payments.</li>
<li>Track and support the collection of new lease, renewal, and TOR payments in collaboration with Finance and Tenant Relations teams.</li>
<li>Create and manage all Specialty Leasing internal approvals and ensure compliance with Delegation of Authority (DOA) requirements.</li>
<li>Coordinate the preparation, issuance, execution, and filing of Specialty Leasing contracts in partnership with the Legal team.</li>
<li>Ensure the accuracy and completeness of all tenant documentation, approvals, contracts, and records.</li>
<li>Maintain organized electronic and physical filing systems for contracts, approvals, and supporting documentation.</li>
<li>Act as the primary YARDI user for Specialty Leasing, managing contract creation, updates, amendments, activations, and approvals.</li>
<li>Work closely with Finance to review, validate, and post Specialty Leasing contracts within YARDI.</li>
<li>Maintain tracking sheets, equipment inventories, and operational records, ensuring accurate and timely reporting across the Specialty Leasing function.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>1–3 years of experience in administration, document control, contract administration, or a similar support role.</li>
<li>Proven experience managing documentation, approvals, contracts, filing systems, and record management.</li>
<li>Strong proficiency in Microsoft Office applications, particularly Excel and PowerPoint.</li>
<li>Familiarity with database systems, ERP platforms, or document management systems is preferred.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.</li>
<li>Excellent attention to detail, data entry accuracy, and document control capabilities.</li>
<li>Good problem-solving skills and the ability to work independently in a fast-paced environment.</li>
<li>Good communication and interpersonal skills, with the ability to coordinate effectively with multiple stakeholders.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor’s degree in Business Administration, Commerce, or a related field.</li>
<li>Experience within real estate, retail, leasing, or commercial environments is an advantage.</li>
<li>Good command of English, both written and spoken.</li>
<li>Strong administrative, reporting, and coordination capabilities.</li>
<li>Positive, self-motivated, and proactive approach to work.</li>
<li>Ability to maintain confidentiality and handle sensitive information with professionalism.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p>
<h4>What you will do</h4>
<li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li>
<li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li>
<li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li>
<li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li>
<li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li>
<li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li>
<li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li>
<li>Coach, guide, and follow up with specialty leasing executives and administrative staff to ensure performance standards, target achievement, and professional development.</li>
<h4>Required skills to be successful</h4>
<li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li>
<li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li>
<li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li>
<li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li>
<li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li>
<li>Excellent communication, relationship management, and stakeholder engagement skills.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li>
<h4>What equips you for the role</h4>
<li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li>
<li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li>
<li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li>
<li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li>
<li>Bilingual proficiency in Arabic and English is preferred.</li>
<li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the tenant coordination function by managing residential unit handovers, fit-out activities, and tenant coordination to ensure compliance with developer specifications and community standards. The role is responsible for facilitating smooth handover and fit-out processes, coordinating with tenants, contractors, and internal stakeholders, and ensuring operational activities are delivered efficiently and in line with project requirements. The position plays a key role in maintaining community standards, enhancing the resident experience, and supporting the successful operation of residential properties.</p>
<h4>What you will do</h4>
<ul>
<li>Manage and coordinate residential unit handovers, including snagging and de-snagging activities, ensuring compliance with contractual obligations and developer standards.</li>
<li>Oversee tenant fit-out activities and ensure adherence to community guidelines, fit-out regulations, and approved specifications.</li>
<li>Coordinate with tenants, contractors, consultants, and internal stakeholders to ensure smooth move-in, renovation, and handover processes.</li>
<li>Monitor maintenance activities and follow up on preventive and corrective actions to ensure timely resolution and high service standards.</li>
<li>Support property and community enhancement initiatives, ensuring projects are delivered on time and aligned with operational objectives.</li>
<li>Conduct site inspections to ensure compliance with quality, safety, and community standards while addressing operational issues proactively.</li>
<li>Prepare and maintain reports on handovers, maintenance, community services, and operational performance, providing timely updates and actionable insights.</li>
<li>Build positive relationships with residents and stakeholders, addressing inquiries and resolving issues to enhance the overall customer experience.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>1–3 years of experience in tenant coordination, fit-out, construction, handover management, or property management, preferably within the real estate or residential development sector.</li>
<li>Proven experience coordinating unit handovers, fit-out activities, snagging/de-snagging, and working with developers, contractors, consultants, and residents.</li>
<li>Strong understanding of construction drawings, fit-out requirements, handover procedures, and property management practices.</li>
<li>Excellent communication, interpersonal, and stakeholder management skills, with the ability to build positive relationships with residents and internal teams.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities and work independently.</li>
<li>Good problem-solving, conflict resolution, and attention to detail.</li>
<li>Proficiency in Microsoft Office applications and AutoCAD.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor's degree in Architectural Engineering or Architecture.</li>
<li>Experience within residential developments, mixed-use communities, or property management is preferred.</li>
<li>Good command of English, both written and spoken.</li>
<li>Strong customer service orientation with the ability to manage resident interactions professionally.</li>
<li>Self-motivated, proactive, and able to work effectively both independently and within a team.</li>
<li>High level of integrity, professionalism, resilience, and commitment to maintaining community standards.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the tenant coordination function by managing residential unit handovers, fit-out activities, and tenant coordination to ensure compliance with developer specifications and community standards. The role is responsible for facilitating smooth handover and fit-out processes, coordinating with tenants, contractors, and internal stakeholders, and ensuring operational activities are delivered efficiently and in line with project requirements. The position plays a key role in maintaining community standards, enhancing the resident experience, and supporting the successful operation of residential properties.</p>
<h4>What you will do</h4>
<li>Coordinate and oversee tenant fit-out activities, ensuring compliance with developer specifications, approved drawings, and community guidelines.</li>
<li>Liaise with tenants, contractors, consultants, and internal stakeholders to facilitate smooth fit-out, move-in, and renovation processes.</li>
<li>Conduct site inspections to monitor fit-out progress, identify non-compliance issues, and ensure adherence to quality, safety, and operational standards.</li>
<li>Monitor maintenance activities related to tenant units and common areas, following up on preventive and corrective actions to ensure timely resolution.</li>
<li>Support property and community enhancement initiatives, ensuring works are completed in line with operational objectives and community standards.</li>
<li>Address tenant inquiries, coordinate issue resolution, and maintain positive relationships to deliver a high-quality resident experience.</li>
<li>Prepare and maintain reports on fit-out progress, maintenance activities, site inspections, and operational performance, providing timely updates and actionable insights.</li>
<li>Ensure all tenant activities comply with contractual obligations, developer requirements, and community regulations while supporting the efficient operation of residential properties.</li>
<h4>Required skills to be successful</h4>
<li>1–3 years of experience in tenant coordination, fit-out, construction, property management, or a similar role, preferably within the real estate or residential development sector.</li>
<li>Proven experience coordinating tenant fit-out activities, site inspections, and working with developers, contractors, consultants, and residents.</li>
<li>Strong understanding of fit-out requirements, construction drawings, developer guidelines, and property management practices.</li>
<li>Excellent communication, interpersonal, and stakeholder management skills, with the ability to build positive relationships with residents and internal teams.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities and work independently.</li>
<li>Good problem-solving, conflict resolution, and attention to detail.</li>
<li>Proficiency in Microsoft Office applications and AutoCAD.</li>
<h4>What equips you for the role</h4>
<li>Bachelor's degree in Architectural Engineering or Architecture.</li>
<li>Experience within residential developments, mixed-use communities, or property management is preferred.</li>
<li>Good command of English, both written and spoken.</li>
<li>Strong customer service orientation with the ability to manage resident interactions professionally.</li>
<li>Self-motivated, proactive, resilient, and able to work effectively both independently and within a team.</li>
<li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Overview of the role:</h4>
<p>Support the commercial property management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with leasing, facilities management, finance, and development teams to optimize long-term asset performance and value.</p>
<h4>What you will do:</h4>
<li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li>
<li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li>
<li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li>
<li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li>
<li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with finance and relevant stakeholders.</li>
<li>Coordinate with facilities management and operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li>
<li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li>
<li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li>
<li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li>
<h4>Required skills to be successful:</h4>
<li>10+ years of experience in commercial property management, asset management, facilities management, real estate operations, or mixed-use developments, with at least 3 years in a leadership role.</li>
<li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li>
<li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li>
<li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li>
<li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li>
<li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, leasing, facilities management, finance, and operations teams.</li>
<li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li>
<h4>What equips you for the role:</h4>
<li>Bachelor's degree in mechanical engineering, electrical engineering, or a related engineering discipline.</li>
<li>Professional certifications in property management, facilities management, asset management, or project management are considered an advantage.</li>
<li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li>
<li>Good understanding of local regulations, health and safety requirements, and statutory compliance for commercial properties.</li>
<li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Building successful relationships that generate sales opportunities</h4>
<ul>
<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Provides accurate, complete and effective turnover to Event Management.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Using knowledge of market trends and target customer information to maximize revenue</h4>
<ul>
<li>Identifies new business to achieve personal and location revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the location based on market conditions and location needs.</li>
<li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li>
</ul>
<h4>Providing exceptional customer service</h4>
<ul>
<li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Services our customers in order to grow share of the account.</li>
<li>Executes and supports the company’s customer service standards.</li>
<li>Provides excellent customer service consistent with the daily service basics of the company.</li>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a skilled professional to manage and support end-to-end service change management processes, ensuring the stability and quality of global Vodafone services. This role plays a key part in evaluating, coordinating, and optimising change requests while collaborating with stakeholders across multiple functions to minimise service impact and enhance operational efficiency.</p>
<h4>What you’ll do</h4>
<ul>
<li>Review and ensure high-quality documentation for change requests (CRQs)</li>
<li>Support change owners in planning, preparing, and executing service changes</li>
<li>Assess the potential impact of changes on live services and ensure risks are properly evaluated</li>
<li>Ensure all change requests are reviewed, approved, and authorised by relevant stakeholders</li>
<li>Drive adherence to change management processes and ensure compliance across activities</li>
<li>Assign and coordinate change requests across the appropriate internal teams</li>
<li>Recommend and implement continuous improvement initiatives within change management processes</li>
<li>Facilitate communication across internal teams, external partners, and stakeholders regarding changes and service impact</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experience in change management and service management within an IT or telecommunications environment</li>
<li>Strong understanding of ITIL-based change management processes</li>
<li>Demonstrated experience in data centre services, network services, or application operations</li>
<li>Ability to evaluate service impact and ensure operational stability</li>
<li>Effective communication skills with the ability to engage diverse stakeholders</li>
<li>Analytical thinking with a focus on process compliance and continuous improvement</li>
<li>Proven experience (4+ years) in service management or a related field</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on global programmes impacting critical customer services</li>
<li>Exposure to international stakeholders, technologies, and large-scale service environments</li>
<li>A collaborative environment focused on innovation, continuous improvement, and knowledge sharing</li>
<li>Professional growth through hands-on involvement in change and service management processes</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced change management frameworks and global service governance practices</li>
<li>Stakeholder engagement and cross-functional collaboration skills</li>
<li>Risk assessment and service impact analysis within complex IT environments</li>
<li>Continuous improvement methodologies within service management</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area. or</li>
<li>4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Building successful relationships that generate sales opportunities</h4>
<ul>
<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, fam trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Provides accurate, complete and effective turnover to event management.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Using knowledge of market trends and target customer information to maximize revenue</h4>
<ul>
<li>Identifies new business to achieve personal and location revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the location based on market conditions and location needs.</li>
<li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li>
</ul>
<h4>Providing exceptional customer service</h4>
<ul>
<li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Services our customers in order to grow share of the account.</li>
<li>Executes and supports the company’s customer service standards.</li>
<li>Provides excellent customer service consistent with the daily service basics of the company.</li>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The QA/QC Manager is pivotal in ensuring construction quality and compliance across projects, directly protecting the company's investment by minimizing defects and rework costs. The role demands mastery of the Quality Management System, leadership in monitoring various entities' compliance, and strategic execution of continuous improvement initiatives tailored to project specifications and standards. Success in this position involves effective collaboration with project teams, supervision consultants, and contractors, alongside robust documentation management and regulatory adherence, ultimately culminating in seamless project handover and client satisfaction.</p>
<h4>What you will do</h4>
<strong>Quality Management System</strong><br>
<ul>
<li>Develop, implement, and maintain the Quality Management System (QMS) across assigned projects in accordance with company procedures and international quality standards.</li>
<li>Ensure successful implementation of QMS across all assigned projects.</li>
</ul>
<strong>Supervision and Evaluation</strong><br>
<ul>
<li>Monitor and evaluate the performance of Supervision Consultants to ensure effective quality control, timely inspections, contract compliance, and proper administration of quality processes.</li>
<li>Hire good calibres for the supervision team and enhance documentation cycle and quality of submittals.</li>
<li>Increase quality audits and ensure compliance with company policies, health & safety requirements, environmental regulations, Egyptian Building Codes, and applicable international quality standards.</li>
</ul>
<strong>Contractor Compliance</strong><br>
<ul>
<li>Monitor Contractors' compliance with approved drawings, technical specifications, method statements, Egyptian Codes, and contractual requirements.</li>
<li>Reduce rejected or approved with comments submissions and ensure reduction in recurring quality defects through continuous improvement initiatives.</li>
</ul>
<strong>Documentation Management</strong><br>
<ul>
<li>Manage the complete QA/QC documentation cycle ensuring proper recording, tracking, filing, and retrieval of all quality records.</li>
<li>Ensure documentation compliance rate and audit readiness.</li>
<li>Review and monitor Inspection Requests (IRs), Material Inspection Requests (MIRs), Method Statements, Material Submittals, RFIs, Mock-ups, and Testing Reports.</li>
<li>Review, monitor, and ensure timely closure of Non-Conformance Reports (NCRs), Corrective Action Requests (CARs), Preventive Actions, and Quality Observations.</li>
</ul>
<strong>Project Collaboration</strong><br>
<ul>
<li>Participate in project milestone inspections, snagging, de-snagging, practical completion, and final handover processes.</li>
<li>Ensure snag closure rate before handover and compliance with company quality objectives.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proficiency in quality management systems and document control processes.</li>
<li>Strong command of Microsoft Office and AutoCAD.</li>
<li>Excellent analytical and reporting skills.</li>
<li>Leadership and people development.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Bachelor’s degree in civil engineering or architectural engineering.</li>
<li>Minimum 10 years of progressive experience in Quality Assurance & Quality Control within the construction or real estate development industry.</li>
<li>Proven experience delivering large-scale residential, commercial, mixed-use, and infrastructure developments in Egypt.</li>
<li>Extensive knowledge of Egyptian Building Codes, construction specifications, and international quality standards.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the Role</h4>
<p>The Digital Marketing Manager is responsible for planning and executing a comprehensive digital marketing strategy that raises brand awareness and drives sales for the Al-Futtaim Group Real Estate & CFC brands. Reporting to the Head of Marketing, the manager will lead the digital performance management, overseeing digital channels and social media optimization. The role requires aligning strategies with the regional team and handling coordination with digital agencies, ensuring a strong digital presence and technological innovation in the real estate sector.</p>
<h4>What You Will Do</h4>
<strong>Strategy Development and Management</strong><br>
<li>Responsible for planning, developing, implementing and managing the digital marketing strategy that promotes our brand awareness and generates sales.</li>
<li>Prepare and manage the digital marketing budget.</li>
<li>Build the digital marketing road map.</li>
<li>Achieve the set digital marketing plan while aligning with annual marketing objectives.</li>
<li>Best use of budget; cost versus benefit value.</li>
<strong>Performance and Optimization</strong><br>
<li>Oversee and promote the company's digital platforms, channels and social media accounts.</li>
<li>Ensure brands are fully optimized and managed properly (SEO/SEM).</li>
<li>Monitor and evaluate competition digital work.</li>
<li>Increase the number of followers on all our social media pages.</li>
<li>Deliver regular reports on the real estate industry digital marketing activities.</li>
<li>Increase visitation, time on site and delivery of best practice agreed in digital plan.</li>
<strong>Coordination and Agency Management</strong><br>
<li>Align with the regional digital marketing team to ensure brand consistency.</li>
<li>Comply with the regional branding strategy.</li>
<li>In charge of digital agencies tenders procedures when needed.</li>
<li>Coordinate digital work with digital agencies.</li>
<li>Perform digital media buying when needed.</li>
<li>Ensure efficiency of agency campaign outcomes and savings on media buying.</li>
<strong>Team Development and Communication</strong><br>
<li>Manage and develop the digital marketing executive.</li>
<li>Assist marketing team on technical related requirements from the media agency.</li>
<li>Development of the marketing executive technically.</li>
<li>Maintain smooth daily line of communication with digital agencies.</li>
<strong>Performance Measurement and Technological Advancement</strong><br>
<li>Measure ROIs and set KPIs for digital campaigns.</li>
<li>Evaluate effectiveness of plans with ROI and delivery of KPI metrics.</li>
<li>Stay up-to-date with digital technology developments and real estate digital marketing and industry updates.</li>
<li>Introduce new technologies to our plan if and when seen needed.</li>
<h4>Required Skills to Be Successful</h4>
<li>Strong digital marketing experience and strategy development.</li>
<li>Proficiency in media buying and SEO/SEM optimization.</li>
<li>Excellent interpersonal and negotiation skills.</li>
<li>Ability to manage and develop a digital marketing team.</li>
<h4>What Qualifies You for the Role</h4>
<li>Bachelor's degree in Commerce, Arts, or a marketing-related major.</li>
<li>Minimum 5-7 years of experience in digital marketing.</li>
<li>Proficiency in MS Office and Mac.</li>
<li>Experience with media buying and digital marketing tools.</li>
<li>Skills in Adobe Photoshop and Illustrator are a plus.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are looking for a DevOps Engineer with strong hands-on experience in building, automating, and maintaining scalable infrastructure and deployment pipelines. The ideal candidate should have deep expertise in CI/CD practices and observability, ensuring system reliability, performance, and fast incident resolution.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, implement, and maintain CI/CD pipelines to enable fast and reliable software releases</li>
<li>Automate manual processes and workflows to improve efficiency across the software development lifecycle</li>
<li>Manage and optimize cloud infrastructure and environments (e.g., AWS, Azure, GCP)</li>
<li>Build and maintain infrastructure using Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible)</li>
<li>Monitor system performance, availability, and reliability, and proactively resolve issues</li>
<li>Troubleshoot production issues and perform root cause analysis to minimize downtime</li>
<li>Collaborate with development, QA, and operations teams to streamline deployment and release processes</li>
<li>Ensure system security, compliance, and implementation of best DevSecOps practices</li>
<li>Manage version control systems and support code integration processes</li>
<li>Maintain and improve system scalability, reliability, and performance</li>
<li>Identify areas for continuous improvement in delivery pipelines and infrastructure</li>
<li>Support incident management, change management, and deployment activities</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>2-3 years of experience in DevOps</li>
<li>Strong experience with CI/CD tools (e.g., Jenkins, GitHub Actions, ArgoCD)</li>
<li>Solid understanding of observability stacks (e.g., Prometheus, Grafana, OpenTelemetry)</li>
<li>Experience with Kubernetes (EKS or similar) and containerized environments</li>
<li>Proficiency in cloud platforms (AWS preferred)</li>
<li>Scripting and automation skills</li>
<li>Experience with incident response and production support</li>
<li>Familiarity with DevOps metrics (e.g., DORA) and best practices</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work with advanced cloud and DevOps technologies</li>
<li>Exposure to large-scale infrastructure and automation projects</li>
<li>Collaborative work environment with cross-functional teams</li>
<li>Continuous learning and development through hands-on experience</li>
<li>Contribution to impactful digital transformation initiatives</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud infrastructure design and automation</li>
<li>CI/CD pipeline development and GitOps practices</li>
<li>Observability and monitoring using industry-leading tools</li>
<li>Microservices and service mesh architecture</li>
<li>Cross-platform scripting and deployment strategies</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a detail-oriented and customer-focused professional to manage and resolve technical incidents affecting Vodafone Germany enterprise customers. This role involves handling both standard and complex issues across fixed products such as Internet, MPLS, VoIP, and cloud services, ensuring timely resolution within defined service levels in a dynamic, customer-critical environment.</p>
<h4>What you’ll do</h4>
<ul>
<li>Troubleshoot, identify, and resolve technical faults impacting enterprise customers.</li>
<li>Manage incidents within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li>
<li>Collaborate with internal technical teams, external carriers, and third-party providers to resolve complex issues.</li>
<li>Maintain clear and effective communication with stakeholders throughout the incident lifecycle.</li>
<li>Work on a rotational shift basis, including 24/7 coverage, weekends, and public holidays.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Up to 2 years of experience in network operations or troubleshooting within IP-based environments.</li>
<li>Foundational knowledge of IP networking concepts, including routing, switching, DNS, and DHCP.</li>
<li>Awareness of fixed, mobile, and converged telecom products is advantageous.</li>
<li>Strong analytical and problem-solving skills with a structured approach to incident handling.</li>
<li>Excellent communication skills with a strong customer-centric mindset.</li>
<li>Fluency in German (minimum C1 level, written and spoken).</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to international enterprise customers within Vodafone Germany.</li>
<li>Opportunity to work with advanced networking technologies and telecom solutions.</li>
<li>Collaborative working environment with cross-functional teams and industry partners.</li>
<li>Continuous learning through hands-on technical troubleshooting and operations support.</li>
<li>Development of communication and stakeholder management skills in a global setting.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced incident management and troubleshooting techniques in complex IP environments.</li>
<li>Practical knowledge of enterprise telecom solutions including Internet, MPLS, VoIP, and cloud.</li>
<li>Stakeholder communication and collaboration across multiple technical domains.</li>
<li>SLA-driven service delivery and operational excellence.</li>
<li>Problem-solving and analytical thinking in high-pressure, customer-critical situations.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<p>#VOIS #BeUnrivalled #CreateTheFuture</p>
<h4>About this role</h4>
<p>We are seeking a senior data engineer to design, build, and optimise scalable data solutions that enable effective use of large datasets. This role focuses on improving data systems, ensuring data quality and accessibility, and supporting informed decision-making across the business through reliable data platforms and insights.</p>
<h4>What you’ll do</h4>
<ul>
<li>Analyse and manage raw data across existing data collection systems, recommending improvements and enhancements</li>
<li>Design, build, and implement new data collection and processing systems where required</li>
<li>Ensure data systems are secure, scalable, and accessible to relevant stakeholders</li>
<li>Maintain and document code for future upgrades, enhancements, and system maintenance</li>
<li>Provide guidance, training, and support to stakeholders on newly implemented systems</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Bachelor’s degree in computer science, engineering, or a related field</li>
<li>Proven experience (5+ years) in a similar data engineering role</li>
<li>Strong expertise in data management (ETL), data modelling, visualisation tools (e.g., Tableau, Power BI), and data pipeline development</li>
<li>Proficiency in SQL and experience in programming languages such as Python or Java</li>
<li>Experience with Linux environments, shell scripting, and big data tools such as Hadoop and Spark</li>
<li>Familiarity with cloud platforms (preferably AWS or GCP), data governance, and warehousing solutions</li>
<li>Strong analytical thinking, problem-solving ability, and attention to detail</li>
<li>Effective communication and stakeholder engagement skills</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale, global data platforms and advanced analytics solutions</li>
<li>Exposure to modern data technologies, cloud infrastructure, and big data ecosystems</li>
<li>A collaborative environment that encourages innovation, learning, and continuous improvement</li>
<li>Opportunities to contribute to high-impact business decisions through data-driven insights</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced data engineering techniques and scalable system design</li>
<li>Hands-on experience with cloud-based data platforms and big data tools</li>
<li>Data governance, security, and compliance practices in enterprise environments</li>
<li>Stakeholder engagement and translating business needs into technical solutions</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Technical Product Owner to drive delivery within a sales transformation programme, ensuring effective alignment between technical solutions and business objectives. The individual will play a critical role in managing APIs, integrations, and product workflows while enabling agile delivery and stakeholder collaboration.</p>
<h4>What you’ll do</h4>
<ul>
<li>Drive agile ceremonies and ensure effective delivery processes</li>
<li>Apply strong product thinking and structured problem-solving approaches</li>
<li>Manage stakeholder relationships and ensure clear communication across teams</li>
<li>Work extensively with APIs, integration points, and microservices architecture</li>
<li>Design and interpret sequence diagrams and complex process flows</li>
<li>Conduct API testing and debugging using tools such as Postman, Swagger, or similar</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>A background in computer science, engineering, or a related technical discipline</li>
<li>3–5 years of experience as a technical product owner or in a similar role</li>
<li>English C1 level is a must</li>
<li>Hands-on experience with APIs, system integrations, and sequence diagrams</li>
<li>Familiarity with software development practices; prior development experience is advantageous</li>
<li>Strong understanding of agile principles and delivery frameworks</li>
<li>Effective communication and stakeholder management capabilities</li>
<li>Analytical mindset with the ability to translate business needs into technical solutions</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale digital transformation initiatives within a global organisation</li>
<li>Exposure to modern API ecosystems and microservices-based architectures</li>
<li>Collaboration with cross-functional and international teams</li>
<li>Opportunity to influence product strategy and delivery outcomes</li>
<li>Professional growth through hands-on technical and product ownership experience</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced stakeholder and product management techniques</li>
<li>Deeper expertise in API design, integrations, and debugging</li>
<li>Agile delivery leadership and facilitation skills</li>
<li>End-to-end product lifecycle management in complex environments</li>
<li>Enhanced problem-solving and process optimisation capabilities</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a technically capable and customer-focused individual to resolve standard and complex technical issues related to Vodafone Germany fixed products, including internet, MPLS, VOIP, and cloud solutions, within a fast-paced and customer-critical environment. This role offers an opportunity to work closely with enterprise customers and internal teams while ensuring service excellence through adherence to SLAs and KPIs.</p>
<h4>What you'll do</h4>
<ul>
<li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany enterprise customers</li>
<li>Resolve incidents within agreed Service Level Agreements (SLAs) and meet defined Key Performance Indicators (KPIs)</li>
<li>Collaborate with internal competence teams, carriers, and third-party partners to ensure timely ticket resolution</li>
<li>Operate within a 24/7 shift rota, including weekends and public holidays</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Up to 2 years of experience in troubleshooting and network operations within IP-based complex solutions</li>
<li>Foundational knowledge of IP and voice technologies, including routing, switching, and IP services (e.g., DNS, DHCP)</li>
<li>Understanding of Vodafone fixed, mobile, and convergence products is advantageous</li>
<li>Strong customer orientation and effective communication skills</li>
<li>Fluent German language proficiency (minimum C1 level, written and spoken)</li>
<li>Sound analytical and problem-solving approach</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work in a dynamic, customer-critical technical environment</li>
<li>Exposure to enterprise-level network solutions including internet, MPLS, VOIP, and cloud services</li>
<li>Collaboration with cross-functional and international teams</li>
<li>Structured shift environment offering varied operational experience</li>
<li>Career growth within a global organisation focused on technology and transformation</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced incident management and troubleshooting in enterprise telecom environments</li>
<li>Practical application of IP networking and voice technologies</li>
<li>Stakeholder communication across technical and non-technical teams</li>
<li>SLA and KPI-driven service delivery practices</li>
<li>Cross-team collaboration and escalation management in complex environments</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>