Economic Analyst Jobs in Egypt

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an operations support engineer to join our office IT collaboration team within the technology function. This role is responsible for managing daily operations, executing deployments, supporting service optimisation, and contributing to project activities across global collaboration platforms. The individual will ensure service availability, incident resolution, and compliance with ITIL-based processes, while coordinating technical setups and troubleshooting across complex corporate environments.</p> <h4>What you’ll do</h4> <ul> <li>Perform day-to-day operational tasks for collaboration domain services.</li> <li>Ensure compliance with KPIs and SLAs for collaboration services.</li> <li>Deliver assigned project tasks successfully and on time.</li> <li>Drive continual service improvement initiatives.</li> <li>Support incident and change management processes in line with ITIL standards.</li> </ul> <h4>Who you are</h4> <ul> <li>Holds a BSc in Engineering or Computer Science.</li> <li>Has 2–4 years of IT experience, preferably in large production environments.</li> <li>Certified in MCITP (SharePoint Server 2010, Enterprise Administrator for Windows Server 2008), ITIL V3 Foundation (mandatory).</li> <li>Preferred certifications include MCSE: Server Infrastructure, CCNA, and Microsoft System Center suite.</li> <li>Skilled in IIS configuration, troubleshooting, and general application operations.</li> <li>Strong interpersonal and communication skills, with a dedication to teamwork and ownership.</li> <li>Experienced in supporting systems and users across diverse cultural backgrounds.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on global collaboration platforms in a dynamic tech environment.</li> <li>Exposure to cross-functional teams and international stakeholders.</li> <li>A role that blends operational excellence with project delivery and service improvement.</li> <li>Continuous learning through hands-on experience with Microsoft and ITIL technologies.</li> <li>A collaborative culture that values ownership, innovation, and professional growth.</li> </ul> <h4>What skill you will learn</h4> <ul> <li>Advanced troubleshooting and configuration of Microsoft SharePoint and IIS.</li> <li>ITIL-based service management and process compliance.</li> <li>Technical coordination and deployment execution across global platforms.</li> <li>Cross-cultural communication and stakeholder management.</li> <li>Use of Microsoft System Center tools and cloud technologies (Azure, O365, Power BI).</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br> VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br> #VOIS #BeUnrivalled #CreateTheFuture<br> <br><br><br><b>About this role</b> <br>We are seeking a Junior SEO Specialist to support organic search growth through keyword research, on-page SEO optimisation, performance monitoring, and collaboration with content teams. This role is well suited to someone starting their career in digital marketing, with an interest in search engines, data-led content, AI-enabled tools, and continuous learning. The role is based in Hungary within the CVM &amp; Marketing VOIS department.<br><br><br><b>What you’ll do</b> <br>Conduct keyword research using AI-enhanced and traditional SEO tools.<br> Support on-page SEO optimisation across web pages to improve organic visibility.&nbsp;<br> Collaborate with content teams by providing clear, practical recommendations to improve search performance.<br> Monitor rankings, traffic, and performance metrics, and contribute to regular SEO reporting.<br> Support quality checks for technical SEO issues identified by senior team members.<br> Stay informed about evolving SEO practices, search trends, and AI developments in digital marketing<br><br><br><b>Who you are</b> <br>You have a basic understanding of SEO principles and Google Search Console.&nbsp;<br> You are familiar with SEO tools such as SEMrush, Ahrefs, SurferSEO, or similar platforms.<br> You are interested in using AI tools for content support, keyword research, and data analysis.&nbsp;<br> You are comfortable working with spreadsheets, dashboards, and performance data.<br> You are curious about digital trends and motivated to learn in a fast-changing search environment.<br> You may have up to five years of SEO or digital marketing experience. A degree in marketing, communications, data science, or a related field would be beneficial.<br><br><br><b>Not a perfect fit?</b> <br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What's in it for you</b> <br>An opportunity to build hands-on SEO experience within a global digital environment.<br> Exposure to AI-enhanced and traditional SEO tools used for keyword research, content optimisation, and analysis.<br> Collaboration with content and SEO colleagues to improve organic search performance.<br> Practical experience in performance monitoring, reporting, and working with search-related metrics.<br> The chance to develop your skills in a learning-focused role within digital marketing.<br><br><br><b>what skills you will learn</b> <br>Keyword research using both AI-enabled and traditional SEO tools.&nbsp;<br> On-page SEO optimisation techniques for website content.<br> SEO reporting, ranking analysis, and performance measurement.<br> Quality checking for technical SEO issues under senior guidance.<br> Practical use of spreadsheets and dashboards for data-led decision-making.<br> Awareness of emerging AI and search trends that influence digital marketing.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b> <br> At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br> We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br> With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br> <br><br><br><b>Alert</b> <br> Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b> <br>LinkedIn: VOIS on LinkedIn<br> Facebook:&nbsp;VOIS on Facebook<br> Instagram:&nbsp;VOIS on Instagram<br> You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees<br><br><br><br> </span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p><br> <br><br><b>About this Role</b> <br><p>We are seeking an Operations Support Engineer to join our Office IT Collaboration team within the Technology function. This role is responsible for managing daily operations, executing deployments, supporting service optimisation, and contributing to project activities across global collaboration platforms. The individual will ensure service availability, incident resolution, and compliance with ITIL-based processes, while coordinating technical setups and troubleshooting across complex corporate environments.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Perform day-to-day operational tasks for Collaboration Domain Services.</li> <li>Ensure compliance with KPIs and SLAs for collaboration services.</li> <li>Deliver assigned project tasks successfully and on time.</li> <li>Drive continual service improvement initiatives.</li> <li>Support incident and change management processes in line with ITIL standards.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Holds a BSc in Engineering or Computer Science.</li> <li>Has 2–4 years of IT experience, preferably in large production environments.</li> <li>Certified in MCITP (SharePoint Server 2010, Enterprise Administrator for Windows Server 2008), ITIL V3 Foundation (mandatory).</li> <li>Preferred certifications include MCSE: Server Infrastructure, CCNA, and Microsoft System Center suite.</li> <li>Skilled in IIS configuration, troubleshooting, and general application operations.</li> <li>Strong interpersonal and communication skills, with a dedication to teamwork and ownership.</li> <li>Experienced in supporting systems and users across diverse cultural backgrounds.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to work on global collaboration platforms in a dynamic tech environment.</li> <li>Exposure to cross-functional teams and international stakeholders.</li> <li>A role that blends operational excellence with project delivery and service improvement.</li> <li>Continuous learning through hands-on experience with Microsoft and ITIL technologies.</li> <li>A collaborative culture that values ownership, innovation, and professional growth.</li> </ul><br><br><b>What skill you will learn</b> <br><ul> <li>Advanced troubleshooting and configuration of Microsoft SharePoint and IIS.</li> <li>ITIL-based service management and process compliance.</li> <li>Technical coordination and deployment execution across global platforms.</li> <li>Cross-cultural communication and stakeholder management.</li> <li>Use of Microsoft System Center tools and cloud technologies (Azure, O365, Power BI).</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><br> <br> <br> <br> <br> <br> <br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert</b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn</li> <li>Facebook</li> <li>Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Click here</li> </ul><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <b>Who we are</b> </div> <div> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p> </div> </div> <div> <div> <b>About this Role</b> </div> <div> <div>We are seeking an experienced Backend Technical Lead to guide software development initiatives from early planning through to successful production delivery. This role focuses on designing scalable backend solutions, ensuring alignment with business requirements, and supporting engineering teams through technical leadership and coaching, while maintaining high standards of quality and performance.</div> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <ul> <li>Lead the technical design of backend applications, ensuring alignment with business and customer needs</li> <li>Guide implementation of business requirements based on approved design documentation</li> <li>Provide clear and structured reporting on delivery progress, risks, and recommendations</li> <li>Coach and support development teams with technical guidance and problem-solving approaches</li> <li>Select appropriate technologies, tools, and architectural patterns for solutions</li> <li>Manage multiple projects and ensure effective prioritisation of workstreams</li> <li>Conduct code reviews, enforce coding standards, and ensure high-quality deliverables</li> <li>Ensure thorough unit testing, documentation, and maintainability of developed solutions</li> <li>Contribute to and own technical estimations across project phases, including RFPs</li> <li>Foster collaboration, ensuring tasks are aligned with team members capabilities</li> <li>Drive continuous improvement through innovation and implementation of new ideas</li> <li>Support production systems, ensuring adherence to KPIs and service level requirements</li> </ul> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <ul> <li>Strong experience in backend software development with expertise in Java and Spring ecosystem (Spring Boot, Spring Cloud, Spring Security, etc.)</li> <li>Solid understanding of microservices architecture, SOA, and design patterns</li> <li>Proficient in REST APIs, SOAP services, and integration approaches</li> <li>Familiarity with databases including relational, NoSQL (e.g., MongoDB), and caching tools such as Redis</li> <li>Hands-on knowledge of modern development tools including Git, Maven, Gradle, Docker, and Kubernetes</li> <li>Experience with cloud technologies, particularly AWS</li> <li>Strong understanding of testing practices including unit testing, integration testing, and BDD</li> <li>Knowledge of messaging and streaming technologies such as Kafka</li> <li>Able to perform effective troubleshooting and performance tuning</li> <li>Excellent communication skills with the ability to explain technical concepts clearly</li> <li>Demonstrates accountability, adaptability, and a proactive approach to problem-solving</li> <li>Relevant degree in Computer Science, Engineering, or equivalent</li> <li>Approximately 5+ years of relevant professional experience</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <ul> <li>Opportunity to lead complex, large-scale backend projects across global markets</li> <li>Exposure to modern technologies, cloud-native architectures, and enterprise-level systems</li> <li>Collaborative work environment focused on continuous learning and innovation</li> <li>Opportunity to influence technical strategy and best practices</li> </ul> </div> </div> <div> <div> <b>What skills you will learn</b> </div> <div> <ul> <li>Advanced system design and architecture for scalable backend applications</li> <li>Leadership and coaching skills within high-performing technical teams</li> <li>Deep expertise in cloud-native development and microservices ecosystems</li> <li>Enhanced stakeholder communication and technical decision-making capabilities</li> </ul> </div> </div> <div> <div> <b>VOIS Equal Opportunity Employer Commitment</b> </div> <div> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p></div></div><div><div><ul> </ul> </div> </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <b>Who we are</b> </div> <div> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p> </div> </div> <div> <div> <b>About this Role</b> </div> <div> <p>We are seeking a BTS Incident Management Engineer to support Vodafone Germany Enterprise customers by resolving standard and complex technical incidents across fixed and cloud-based services. This role operates within a dynamic, customer critical environment, requiring strong analytical capability, structured troubleshooting skills, and confident German-language communication. The role is part of a 24/7 operational model and plays a key role in ensuring service continuity, customer satisfaction, and SLA adherence</p> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <ul> <li>Perform end-to-end incident troubleshooting, identification, and resolution for Vodafone Germany Enterprise customers.</li> <li>Resolve incidents within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). </li> <li>Collaborate with internal competence teams, external carriers, and third-party partners to achieve timely incident resolution.</li> <li>Manage and update incident tickets accurately, ensuring transparency and clear communication throughout the lifecycle.</li> <li>Work on a rotational shift basis, covering 24/7 operations including weekends and public holidays.</li> </ul> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <ul> <li>An individual with 0 2 years of experience in network operations, technical support, or IP-based troubleshooting environments.</li> <li>You have foundational knowledge of IP and voice technologies, including routing, switching, and IP services such as DNS and DHCP. </li> <li>You demonstrate strong analytical and problem-solving skills in complex technical scenarios.</li> <li>You bring a customer-focused mindset with clear, confident communication skills.</li> <li>You are fluent in German (written and spoken) at a minimum C1 level.</li> <li>Familiarity with Vodafone fixed, mobile, and convergence products is desirable</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <ul> <li>Exposure to enterprise-scale network environments supporting Vodafone Germany customers.</li> <li>Opportunity to work within a globally recognised technology organisation.</li> <li>Hands-on experience in a 24/7 operational support model.</li> <li>Collaboration with cross-functional and international technical teams.</li> <li>A structured environment to build a strong foundation in incident and service management.</li> </ul> </div> </div> <div> <div> <b>What skills you will learn</b> </div> <div> <ul> <li>Advanced incident management and troubleshooting methodologies.</li> <li>application of IP networking and voice technologies in enterprise environments.</li> <li>Stakeholder communication in customer-critical situations.</li> <li>SLA-driven operational excellence and prioritisation.</li> <li>Cross-team collaboration within large-scale telecom ecosystems.</li> </ul> </div> </div> <div> <div> <b>VOIS Equal Opportunity Employer Commitment</b> </div> <div> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> </div> </div> <div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference</p> </div> </div> <div> <div><br></div></div><div><div><ul> </ul> </div> </div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br>About this Role <br><p>We are seeking a Product Owner to drive delivery within a sales transformation programme, ensuring effective alignment between technical solutions and business objectives. The individual will play a critical role in managing APIs, integrations, and product workflows while enabling Agile delivery and stakeholder collaboration</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Drive Agile ceremonies and ensure effective delivery processes</li> <li>Apply strong product thinking and structured problem-solving approaches</li> <li>Manage stakeholder relationships and ensure clear communication across teams</li> <li>Work extensively with APIs, integration points, and microservices architecture</li> <li>Design and interpret sequence diagrams and complex process flows</li> <li>Conduct API testing and debugging using tools such as Postman, Swagger, or similar</li> </ul><br><br><b>Who you are</b> <br><ul> <li>A Bachelor degree in Business Informatics or related Field</li> <li>3–5 years of experience as a Product Owner or in a similar role</li> <li>English C1 Level is a must</li> <li>Hands-on experience with APIs, system integrations, and sequence diagrams</li> <li>Familiarity with software development practices; prior development experience is advantageous</li> <li>Strong understanding of Agile principles and delivery frameworks</li> <li>Effective communication and stakeholder management capabilities</li> <li>Analytical mindset with the ability to translate business needs into technical solutions</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br>What's in it for you <br><ul> <li>Opportunity to work on large-scale digital transformation initiatives within a global organisation</li> <li>Exposure to modern API ecosystems and microservices-based architectures</li> <li>Collaboration with cross-functional and international teams</li> <li>Opportunity to influence product strategy and delivery outcomes</li> <li>Professional growth through hands-on technical and product ownership experience</li> </ul><br><br>VOIS Equal Opportunity Employer Commitment <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br>What skills you will learn <br><ul> <li>Advanced stakeholder and product management techniques</li> <li>Deeper expertise in API design, integrations, and debugging</li> <li>Agile delivery leadership and facilitation skills</li> <li>End-to-end product lifecycle management in complex environments</li> <li>Enhanced problem-solving and process optimisation capabilities</li> </ul><br><br><b>Join Us</b> <br><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br>Alert <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><ul> <li>LinkedIn:&nbsp;https://www.linkedin.com/company/vois/</li> <li>Facebook: https://www.facebook.com/voisglobal</li> <li>Instagram: https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

Main Responsibilities<br><br>Reporting to the Director (Banking Legal Services), the Manager (Banking Legal Services) will assist the Legal Department in ensuring that it contributes fully to the Bank's mission of stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa's share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a Centre of Excellence in African trade matters.<br><br>Key Responsibilities:<br><br> Providing advice to the Bank and its subsidiaries on a broad range of banking and finance matters to ensure delivery of tailored, commercially focused legal solutions Providing legal and strategic advice to the Bank and its subsidiaries entities on special projects/initiatives and identifying potential legal risks Participating in the planning, organisation and implementation of legal support for business activities of the Bank, research of relevant precedents, presentation of appropriate solutions Providing guidance on the proper application and interpretation of laws and regulations as applicable to the Bank's business and ensuring adequacy of controls to mitigate legal and other risks or concerns that may arise thereto Providing assistance in connection with the formulation and implementation of effective legal processes to ensure timely delivery of transaction documentation. and facilitating the development of appropriate forms of standardised documentation/legal precedents Serving as subject matter expert and key legal advisor to business stakeholders by providing counsel on all aspects of legal matters related to the Bank's loan products Serving as Legal stakeholder on internal committees/working groups, managing special projects and engaging with advocacy efforts relating to the Bank's development mandate Coordinating the engagement of external legal counsel in order to ensure value for money in the procurement of legal services Providing legal advice to management and staff in all areas of the Bank's activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches Providing advice in connection with the Bank borrowings in the international capital and money markets, including the review and negotiation of legal documentation required for the implementation of the Bank's borrowing strategy and capital markets transactions Providing legal advice on the Bank's Asset and Liability Management procedures and policies and participating in the work of the Bank's Asset and Liability Management Committee and its working groups Providing legal advice on equity participations, grants and other financing and co-financing agreements with other multilateral and bilateral financial institutions and related arrangements Representing the Bank internally and externally in negotiation, disputes, consultations and other proceedings that require legal representation Working with internal staff and external parties as required by management; Conducting deal appraisals (with provision of input) and legal due diligence exercises on proposed transactions; Preparing a variety of legal documentation including transaction documentation designed to protect the interests of the Bank as lender, borrower and in other capacities Negotiating a wide range of legal documents with the Bank's transaction counterparties, under the guidance of management; Providing legal advice to management and staff in all areas of the Bank's activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches Reviewing documentation and assessing legal matters arising from the various financing and non-financing activities of the Bank; Conducting, managing and monitoring the legal workstreams of ongoing transactions<br><br>Compliance Responsibilities<br><br> Understanding and adhering to the Bank's AML, Regulatory and Conduct Compliance policies and procedures, notably:<br><br>(i) Staff Handbook (has code of conduct provisions)<br><br>(ii) Anti-Money Laundering (AML), Counter Financing of Terrorism and Counter Proliferation Financing<br><br>(iii) Conflicts of Interest and Policies on Staff Involvement in External Engagements/Activities<br><br>(iv) Anti-Bribery & Corruption<br><br>(v) Insider Trading Guidelines<br><br> Reporting any suspicious or non-compliant activities or matters relating to the Bank's staff or the customers to the Compliance Department Completing the Annual Compliance Training/Assessment<br><br>Requirements<br><br>Requirements<br><br>Master's degree in French Civil Law from a recognized university Minimum of 8 years of professional legal practice and experience, with particular emphasis on the banking and financial services industry Experience in handling documentation related to cross-border trade and project finance transactions, particularly in the following areas:Structured trade and corporate finance Project and asset-based finance Guarantees and specialised finance Sovereign lending Private equity Good knowledge of banking practices in Africa and the ability to communicate and function effectively in a culturally diverse and change-oriented environment Ability to interact with senior officials of banks, corporates and governments, and to present legal advice on various management issues to the Bank's senior management Excellent verbal and written communication skills in English Knowledge of one or more of the Bank's other working languages is an added advantage: French, Arabic or Portuguese Strong drafting skills across a variety of legal documents, with the ability to communicate complex issues clearly and concisely Familiarity with trade and project finance issues, treasury matters and transnational transactions Ability to quickly grasp the essence, content and implications of the Bank's constitutive documents in order to provide sound legal advice Ability to review documents and provide advice under strict deadlines Strong negotiation skills and the ability to work with legal and non-legal professionals to develop innovative solutions to conflicting interests and positions Ability to organise and manage human resources to achieve goals Proficiency Level<br><br>Leadership Skills<br><br>Specialists or managers should be able to:<br><br>Oversee teams and manage transactions from a legal perspective throughout the credit value chain Advise internal and external stakeholders and staff Contribute to innovation in business practices Engage with internal and external stakeholders, representing Afreximbank Group at third-party events and meetings Contribute to negotiations, primarily in a technical capacity, with firm-wide impact Proactively explore opportunities for technical or innovative advancements for the Bank Influence within their own team, and occasionally beyond their team, to drive and achieve results<br><br>Interpersonal Skills<br><br>The role requires the ability to:<br><br>Strengthen internal and, where relevant, external relationships Mentor junior colleagues and share technical knowledge to foster collaboration and support project outcomes Influence decisions at the functional level Contribute to external negotiations using technical knowledge where required Articulate complex ideas clearly and succinctly Manage the delivery of projects and communicate information effectively to senior staff members<br><br>Problem Solving and Business Impact<br><br>The role requires the ability to:<br><br>Use experience and deeper technical knowledge to identify core issues Analyse complex data and synthesise information to support the development and implementation of strategic solutions Support technical initiatives and contribute to strategy Occasionally contribute new ideas to drive innovation<br><br>Supporting Afreximbank's Mandate<br><br>The role requires:<br><br>A substantial understanding of Afreximbank Group's products and services A clear understanding of how the role contributes to Afreximbank Group's values and mission Good knowledge of the Continent and African Diaspora's political, economic and trade landscape The ability to offer well-informed opinions on relevant matters internally and to external counterparts The ability to identify practical ways in which Afreximbank Group's values and mission can be cascaded to junior colleagues and external parties<br><br>Key Competencies<br><br>Self-Starter with Minimal Supervision<br><br>Proactive, motivated and able to manage tasks with minimal oversight Timely, detail-oriented and sensitive to deadlines, ensuring that assigned tasks are delivered to the required quality<br><br>Team Collaboration and Communication<br><br>Strong team player with good interpersonal skills Ability to work effectively as part of a multidisciplinary and multicultural team Ability to influence teams and build networks across boundaries High level of emotional intelligence and emotional resilience, with the ability to work effectively in a diverse legal team<br><br>Leadership Experience<br><br>Strong analytical skills Ability to think strategically, analyse and synthesise information from diverse sources, and draw conclusions from complex materials and publications Experience in communicating complex transactional and legal risk management issues to the Board, Executive Management and external stakeholders High level of emotional intelligence and emotional resilience<br><br>Skills, Knowledge and Attitude<br><br>Excellent oral and written communication skills in English Knowledge of the Bank's other working languages is an added advantage: French, Arabic and Portuguese Proficiency in Microsoft Office programs, including Word, Power Point, Excel and Outlook Familiarity with legal risk management systems Good project management skills Ability to manage multiple tasks simultaneously under tight deadlines<br><br>Internal Change Agent<br><br>Ability to function in a change-oriented environment Good knowledge of legal risk management practices in Africa and globally Ability to articulate and promote the Bank's legal risk management narrative to various internal stakeholders<br><br>Afreximbank's Core Values<br><br>Commitment to Africa and supporting the emancipation and empowerment of Africans Uncompromising integrity Passion for learning and drive Teamwork Trust and respect for the individual Innovation, excellence and flexibility Professionalism and responsiveness<br><br>Benefits<br><br>Private Health Insurance Training & Development Performance Bonus

<p style=\"text-align:left\"><b>Job Location</b></p>6Th Of October<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p>Innovation is the driving force behind everything we do at P&G. Across the world, you will find thousands of scientists, engineers and developers working in manufacturing plants, innovation centres and distribution facilities.</p><p>You'll be in the ideal place to work on groundbreaking improvements related to the manufacturing and processing of our leading products with smart, connected technologies driving the industrial revolution. Our aim is to ignite your potential and equip you to enhance the capability, safety and productivity of all our systems while reducing cost and boosting sustainability.</p><h1><b>Your Role as a Process Engineer:</b></h1><p>You will typically start as a Technical Engineer working with a broad range of processing equipment with specific responsibilities from day 1 on a key project that will involve the following:</p><ul><li>Design and evaluate technical options for achieving business objectives</li><li>Study technical feasibility using high end computer modeling and simulation.</li><li>Lead economic evaluations and consultations with Manufacturing, Research & Development and other contributing groups.</li><li>Design, develop and procure new processing equipment.</li><li>Develop and conduct acceptance tests on equipment purchased from vendors.</li><li>Lead new equipment commissioning in the production plants and train the production teams.</li><li>Solve equipment problems working closely with production staff on new or existing operations.</li></ul><p>Your first assignment gives you the chance to contribute with your engineering skills to the business from day 1, while developing your leadership skills. You have clear responsibilities that stretch your technical abilities. You will work in professional and entrepreneurial multi-functional teams while receiving valuable mentoring as well as functional and corporate trainings.</p><p></p><h1><b>What we offer:</b></h1><ul><li>At Procter and Gamble, we don’t just offer a job, we offer a career with varying assignments and lots of development opportunities, so that we develop our leaders of tomorrow.</li><li>You are coordinated in the team with a full training program. You will learn communication and selling skills, the management of a customer portfolio, the analysis and priority settings, trained to specifics corporate trainings.</li><li>Continuous mentorship – We work with hardworking people and like to give both formal training as well as day-to-day mentoring.</li><li>Dynamic and respectful work environment – Our employees are at the core of everything we do. We value every individual and encourage initiatives, promoting agility and work/life balance.</li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><h2>We are looking for:</h2><ul><li><p>Recent Graduate in one of the following engineering majors: Mechanical, Electrical, Electronics, Industrial, Mechatronics or any relevant engineering degree with 0 – 5 years of relevant experience (preferred)</p></li><li><p>We are also considering the following majors: <b><i><span>Actuarial Sciences, Computer Science, Data Science, Mathematics (Statistics & Data Analysis)</span></i></b></p></li><li><p>In addition to good knowledge of English, we also look for skills such as technical curiosity, creativity, innovation, initiative, communication, leadership and the ability to work with others.</p></li></ul><p></p><h2><span class=\"emphasis-3\">JUST SO YOU KNOW:</span></h2><p></p><p>You will get a competitive compensation package, in line with your qualifications and experience.</p><p>We are an equal opportunity employer and value diversity at our company. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view, and we want to include yours. Our mission of Diversity and Inclusion is: “Everyone valued. Everyone included. Everyone performing at their peak”. Are you ready to inspire us with your creative ideas?</p><p></p><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</p><p></p><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000154950<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level

<p>&nbsp;We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates. This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made. You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them. You'll operate at two levels. At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building. You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop. At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next. The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience. What You'll Do Turn product data into decisions. You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result. Help teams define what success actually means. You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched. Understand how customers use our products. You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck. Evaluate whether our products are delivering value. You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives. Bring insights into product discovery. You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist. Challenge assumptions with evidence. When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, What does the data actually tell us? constructively and without creating friction. Identify opportunities before you're asked. You won't wait for a stakeholder to request a report. You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter. Support experimentation. You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us. Make complex analysis easy to understand. You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences. Give leadership a clear view of product performance. You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers. Help Product become more self-sufficient with data. You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question. Raise data literacy across Product. You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works. Build trust across teams. You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority. What Success Looks Like In your first 3-6 months, you'll be building trust. Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports. As you establish yourself, you'll start changing how decisions are made. Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests. Ultimately, success means Product becomes more intelligent. Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions. The shift we're looking for is simple: From What happened? Why did it happen? What should we do about it? Who You Are You're naturally curious. When you see an unexpected number, you don't just add it to a report you want to know what's behind it. You think commercially, not just analytically. You understand that an interesting insight isn't necessarily a useful one. You can connect product behaviour to customer value, business performance, and investment decisions. You don't need to be given the question. You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it. You can zoom in and out. You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy. You're willing to challenge people. You don't simply validate what a stakeholder already believes. You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness. You know that being right isn't enough.</p><p><strong>Desired Candidate Profile</strong></p><p>You're naturally curious. When you see an unexpected number, you don't just add it to a report you want to know what's behind it. You think commercially, not just analytically. You understand that an interesting insight isn't necessarily a useful one. You can connect product behaviour to customer value, business performance, and investment decisions. You don't need to be given the question. You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it. You can zoom in and out. You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy. You're willing to challenge people. You don't simply validate what a stakeholder already believes. You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness. You know that being right isn't enough. Your analysis only creates value if people understand it and act on it. You can turn complex findings into a simple story and a clear recommendation. You're a strong communicator. You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership. You're proactive and self-directed. You don't wait for a ticket to appear in your queue. You notice something worth investigating and take ownership of finding out what it means. You're comfortable with ambiguity and a changing environment. Not every question will have a clean dataset or obvious answer. You know how to work with imperfect information while being transparent about its limitations. You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams. You're technically strong. You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools. You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour. You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means. You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room. You have professional working proficiency in English. Nice to Have Experience designing or evaluating A/B tests and experiments. Experience with statistical analysis. Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance. Experience building or improving a product analytics function or data culture. Experience presenting product recommendations to senior leadership. Working knowledge of Python or R. Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Sanofi:</strong><br><strong>We're an R&amp;D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.</strong><br><strong>About the job</strong><br><strong>A strategic finance role responsible for providing financial leadership and business partnership to the Immunology and Rare Disease business units in Africa. The position drives financial performance management, strategic decision-making, and resource optimization while ensuring sustainable growth of the rare disease and Immunology portfolio</strong><br><strong>She / He ensures focus on bold new approaches (e.g. digital), promotes innovation, speed and agility to reach these objectives. The FBP works in partnership with local and global teams to steer the business, leveraging best practices sharing and scale up, giving opportunities for people to develop new skills and gain diversified experience. The FBP ensures that all the above is done in compliance with good internal control practices.</strong><br><strong><b>As part of her/his main responsibilities, the FBP:</b></strong><br><ul><li><strong><b>Contributes to the business value creation</b> by working closely with Business heads. <b>Challenges the status quo</b> aiming at improving efficiency in the way we do business (e.g. new Go To Market, digital model) .</strong></li><li><strong>Develops robust business cases with scenario modeling, ROI analysis, and risk assessment to support strategic decision-making and resource allocation</strong></li><li><strong>Support <b>launch excellence</b> for new products and indications in the specialty care portfolio</strong></li><li><strong>Provide <b>financial insights for Dupixent</b> and other immunology franchise products</strong></li><li><strong>Analyze profitability of specialty care portfolio and recommend optimization strategies</strong></li><li><strong>Partner with Medical Affairs to optimize investment in medical education programs and to leverage Patient support programs from a financial perspective</strong></li><li><strong>Support <b>innovation tender</b> processes for specialty care products</strong></li><li><strong><b>Provides commercial and financial decision support</b> aligned with strategic priorities and contributing to the Pharma Africa strategy.</strong></li><li><strong><b>Identifies proactively financial risks and opportunities</b>, developing corrective actions to close gaps where they are required.</strong></li><li><strong>Ensures the <b>consistency of macro-economic hypothesis</b> in the planning / budgeting / forecasting processes.</strong></li><li><strong>Is accountable to <b>identify risks and opportunities to dynamically re-allocate resources</b> in the assigned market/region.</strong></li><li><strong><b>Prepares forward looking analyses</b>, focusing not only on past performance, but also foreseeing Risks &amp; Opportunities in coming quarters/years with action plan proposals to ensure target achievements.</strong></li><li><strong><b>Co-pilots and challenge</b>s the business investments and resources allocation through the appropriate use of KPIs, prioritization measures and operational analysis.</strong></li><li><strong>Is responsible for defining, implementing, and <b>managing the Controlling processes</b> within his/her perimeter and <b>ensuring that Internal Control requirements are met</b>.</strong></li><li><strong><b>Develops accurate financials for the forecasts</b>, budget, strategic plan processes that reflect the business strategy.</strong></li><li><strong><b>Coordinates with key internal stakeholders </b>across various disciplines and groups.</strong></li><li><strong><b>Ensures the right level of financial communication</b> within the pharma and alignment with Business / Financial Planning Performance</strong></li><li><strong><b>Supports the change management</b> to drive transformation within Pharma for the respective markets within scope ,she/he oversees and in charge of.</strong></li></ul><br><strong><b>Maintain Compliance </b></strong><br><ul><li><strong>Abide by the requirements of the code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company </strong></li></ul><strong><b>Ethical Leadership</b></strong><br><ul><li><strong>Takes personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (including the Industry Code of Practice, Sanofi Policies and Procedures and any relevant legal requirements) and demonstrate personal leadership in applying these to all work undertaken.</strong></li></ul><br><strong><b>Environmental and Safety Leadership</b></strong><br><strong>To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work. Employees are therefore expected to:</strong><br><ul><li><strong>Support and conform to Company safety rules and procedures to ensure a safe and healthy working environment</strong></li><li><strong>Report any accident, incident or near miss, whether it be of personal injury or property damage</strong></li><li><strong>Thoroughly read all safety documentation issues by the Company and comply with its requirements.</strong></li></ul><br><strong><b>Health, Safety and Environment Responsibilities</b></strong><br><ul><li><strong>Comply with company procedures and current regulations on hygiene and safety.</strong></li><li><strong>Properly use the work equipment, dangerous substances, and preparations as well as the supplied collective and personal protective equipment according to the instructions received.</strong></li><li><strong>Promote and follow the HSE rules and 'Act responsibly' to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g. traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle etc.</strong></li><li><strong>Engage the HSE department in the related activities (where applicable) and be sure that the work performed follows the local HSE regulations, Corporate HSE Policy and key requirements.</strong></li><li><strong>Attend HSE training.</strong></li><li><strong>Promptly report to your superior any dangerous conditions of which you become awar</strong></li></ul><br><strong>About you</strong><br><strong><b>Work Experience:</b></strong><br><ul><li><strong>BA or master's degree in finance, Economics, Business Administration or similar</strong></li><li><strong>+10 years of relevant experience with a deep business and finance acumen and detailed market knowledge, other business experience is a Plus.</strong></li><li><strong>Experience as Finance Business Partner is a must</strong></li><li><strong>Multicultural/ Multicounty experience and exposure from the international environment</strong></li></ul><br><strong><b>Professional Knowledge and Skills </b></strong><br><ul><li><strong>Strong Business acumen with experience within Pharma industry</strong></li><li><strong>Great ability to Multi-tasking, Result orientation and agility.</strong></li><li><strong>Strategic thinking: Anticipate future trends, "what if scenarios", deal with complexity, build a comprehensive business strategy.</strong></li><li><strong>Strong communication skills to build commitment, create adherence and interact efficiently with senior leaders and peers within Africa</strong></li><li><strong>Excellent organizational skills as well as strong analytical skills</strong></li><li><strong>Proven ability to manage multiple projects as well as work effectively with cross-functional partners and cross -cultural and environment.</strong></li><li><strong>Ability to drive process improvement and change initiatives across the organization.</strong></li><li><strong>Excellent team player, able to think and act as One Finance beyond the GBU boundaries, to connect.</strong></li><li><strong>Very good analytical skills to challenge and detect risks, draw the big picture and propose remediation or improvement actions</strong></li></ul><br><strong><b>Skills and Competencies:</b></strong><br><strong><b>People Leadership:</b></strong><br><ul><li><strong>Leading without authority</strong></li><li><strong>Leadership of diverse and remote teams</strong></li><li><strong>Teambuilding, teamwork, transversal lead</strong></li></ul><br><strong><b>Strategic Thinking:</b></strong><br><ul><li><strong>Business and financial acumen</strong></li><li><strong>Analytical skills</strong></li><li><strong>Decision making</strong></li><li><strong>Challenge the status quo with innovation</strong></li></ul><br><strong><b>Relationship and influence:</b></strong><br><ul><li><strong>Communication and consulting skills</strong></li><li><strong>Negotiation and influencing skills</strong></li><li><strong>Inspires trust through empathy and authenticity.</strong></li><li><strong>Coaching &amp; facilitating skills</strong></li><li><strong>Change management</strong></li></ul><br><strong><b>Result Orientation:</b></strong><br><ul><li><strong>Strong on execution, is comfortable with ambiguity, and adapts with agility.</strong></li></ul><br><strong><b>Take the Lead Values</b></strong><br><ul><li><strong><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</strong></li><li><strong><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</strong></li><li><strong><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</strong></li><li><strong><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</strong></li></ul><br><strong>Why choose us?</strong><br><strong>Ready to push the limits of what's possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.</strong><br><ul><li><strong>Make your work count by supporting a company that brings life-changing treatments to millions - and is committed to doing right by patients, communities, and the planet.</strong></li><li><strong>Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.</strong></li><li><strong>Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.</strong></li><li><strong>Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.</strong></li><li><strong>Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.</strong></li><li><strong>Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what's next.</strong></li></ul><br><strong>Pursue progress, discover extraordinary</strong><br>Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.<br>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.<br>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <i>About Sanofi:</i>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>About the job</i>A strategic finance role responsible for providing financial leadership and business partnership to the Immunology and Rare Disease business units in Africa. The position drives financial performance management, strategic decision-making, and resource optimization while ensuring sustainable growth of the rare disease and Immunology portfolioShe / He ensures focus on bold new approaches (e.g. digital), promotes innovation, speed and agility to reach these objectives. The FBP works in partnership with local and global teams to steer the business, leveraging best practices sharing and scale up, giving opportunities for people to develop new skills and gain diversified experience. The FBP ensures that all the above is done in compliance with good internal control practices.<b>As part of her/his main responsibilities, the FBP:</b><ul><li><b>Contributes to the business value creation</b> by working closely with Business heads. <b>Challenges the status quo</b> aiming at improving efficiency in the way we do business​ (e.g. new Go To Market, digital model) .</li><li>Develops robust business cases with scenario modeling, ROI analysis, and risk assessment to support strategic decision-making and resource allocation</li><li>Support <b>launch excellence</b> for new products and indications in the specialty care portfolio</li><li>Provide <b>financial insights for Dupixent</b> and other immunology franchise products</li><li>Analyze profitability of specialty care portfolio and recommend optimization strategies</li><li>Partner with Medical Affairs to optimize investment in medical education programs and to leverage Patient support programs from a financial perspective</li><li>Support <b>innovation tender</b> processes for specialty care products</li><li><b>Provides commercial and financial decision support</b> aligned with strategic priorities and contributing to the Pharma Africa strategy.</li><li><b>Identifies proactively financial risks and opportunities</b>, developing corrective actions to close gaps where they are required.</li><li>Ensures the <b>consistency of macro-economic hypothesis</b> in the planning / budgeting / forecasting processes.</li><li>Is accountable to <b>identify risks and opportunities to dynamically re-allocate resources</b> in the assigned market/region.</li><li><b>Prepares forward looking analyses</b>, focusing not only on past performance, but also foreseeing Risks &amp; Opportunities in coming quarters/years with action plan proposals to ensure target achievements.</li><li><b>Co-pilots and challenge</b>s the business investments and resources allocation through the appropriate use of KPIs, prioritization measures and operational analysis.</li><li>Is responsible for defining, implementing, and <b>managing the Controlling processes</b> within his/her perimeter and <b>ensuring that Internal Control requirements are met</b>.</li><li><b>Develops accurate financials for the forecasts</b>, budget, strategic plan processes that reflect the business strategy.</li><li><b>Coordinates with key internal stakeholders </b>across various disciplines and groups.</li><li><b>Ensures the right level of financial communication</b> within the pharma and alignment with Business / Financial Planning Performance</li><li><b>Supports the change management</b> to drive transformation within Pharma for the respective markets within scope ,she/he oversees and in charge of.</li></ul><b><u>Maintain Compliance&nbsp;</u></b><ul><li>Abide by the requirements of the code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company&nbsp;</li></ul><b><u>Ethical Leadership</u></b><ul><li>Takes personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (including the Industry Code of Practice, Sanofi Policies and Procedures and any relevant legal requirements) and demonstrate personal leadership in applying these to all work undertaken.</li></ul><b><u>Environmental and Safety Leadership</u></b>To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work. Employees are therefore expected to:<ul><li>Support and conform to Company safety rules and procedures to ensure a safe and healthy working environment</li><li>Report any accident, incident or near miss, whether it be of personal injury or property damage</li><li>Thoroughly read all safety documentation issues by the Company and comply with its requirements.</li></ul><b><u>Health, Safety and Environment Responsibilities</u></b><ul><li>Comply with company procedures and current regulations on hygiene and safety.</li><li>Properly use the work equipment, dangerous substances, and preparations as well as the supplied collective and personal protective equipment according to the instructions received.</li><li>Promote and follow the HSE rules and ‘Act responsibly’ to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g. traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle etc.</li><li>Engage the HSE department in the related activities (where applicable) and be sure that the work performed follows the local HSE regulations, Corporate HSE Policy and key requirements.</li><li>Attend HSE training.</li><li>Promptly report to your superior any dangerous conditions of which you become awar</li></ul><i>About you </i><b>Work Experience:</b><ul><li>BA or master’s degree in finance, Economics, Business Administration or similar</li><li>+10 &nbsp;years of relevant experience with a deep business and finance acumen and detailed market knowledge, other business experience is a Plus.</li><li>Experience as Finance Business Partner is a must</li><li>Multicultural/ Multicounty experience and exposure from the international environment</li></ul><b>Professional Knowledge and Skills </b><ul><li>Strong Business acumen with experience within Pharma industry</li><li>Great ability to Multi-tasking, Result orientation and agility.</li><li>Strategic thinking: Anticipate future trends, “what if scenarios”, deal with complexity, build a comprehensive business strategy.</li><li>Strong communication skills to build commitment, create adherence and interact efficiently with senior leaders and peers within Africa</li><li>Excellent organizational skills as well as strong analytical skills</li><li>Proven ability to manage multiple projects as well as work effectively with cross-functional partners and cross -cultural and environment.</li><li>Ability to drive process improvement and change initiatives across the organization.</li><li>Excellent team player, able to think and act as One Finance beyond the GBU boundaries, to connect.</li><li>Very good analytical skills to challenge and detect risks, draw the big picture and propose remediation or improvement actions</li></ul><b>Skills and Competencies:</b><b>People Leadership:</b><ul><li>Leading without authority</li><li>Leadership of diverse and remote teams</li><li>Teambuilding, teamwork, transversal lead</li></ul><b>Strategic Thinking:</b><ul><li>Business and financial acumen</li><li>Analytical skills</li><li>Decision making</li><li>Challenge the status quo with innovation</li></ul><b>Relationship and influence:</b><ul><li>Communication and consulting skills</li><li>Negotiation and influencing skills</li><li>Inspires trust through empathy and authenticity.</li><li>Coaching &amp; facilitating skills</li><li>Change management</li></ul><b>Result Orientation:</b><ul><li>Strong on execution, is comfortable with ambiguity, and adapts with agility.</li></ul><b>Take the Lead Values</b><ul><li><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</li><li><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul><i>Why choose us?</i>Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.<ul><li>Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.</li><li>Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.</li><li>Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.</li><li>Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.</li><li>Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.</li><li>Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><span>Role Purpose </span></strong></span></p><br><br><p><span><span>To lead WPB operational contact centre teams for conversational banking in all elements which will </span><span>establish a robust operational, financial and risk management infrastructure enable low-cost, high-quality service for HSBC customers that deliver to the customer’s and business expectations.&nbsp; </span></span></p><br><br><p><span>The job holder will recruit, develop and lead a management team (for the site and a HSBC segment(s) at various levels in setting the culture / creating the environment in which to achieve maximum operational efficiency, effectiveness and quality through the implementation of excellent production, revenue and quality management techniques.</span></p><br><br><p><span>The Job holder is accountable for the key performance indicators (service, sales and operational targets) of the entire centre, managing change and transformation initiatives in alignment with group strategies and managing the annual operating plan for the contact centre.&nbsp; </span></p><br><br><p><span><span>Where applicable, understands and ensure contact</span><span> centre</span><span> teams adhere to local regulatory requirements.</span></span></p><br><br><br><p><span><strong><span>Impact on Business </span></strong></span></p><br><br><ul><li><span>Interpret channel strategy at a site/ segment level and drive the delivery of a high-quality, high-volume processing / customer contact centre, focusing upon process improvement</span></li><li><span>Ensure that operations meet all performance targets including standards in quality and outstanding service</span></li><li><span>Manage operational contingency requirements on an ongoing basis by keeping the contingency requirements continually updated in terms of strategic changes </span></li><li><span>Analyses and interprets complex data and makes high quality and timely decisions within a business context </span></li><li><span>Applies entrepreneurial and business thinking to deliver revenue growth, control costs, and manage risks.</span></li><li><span>Proactively plan for success of the contact centre by understanding group and CoE directives and working in a matrixed organization to delivery operational objectives</span></li><li><span>Drive customer adoption of automated/ internet channels to reduce cost</span></li><li><span>Continual review and achievement of AOP actuals vs budget across a variety of cost lines with feedback to service management where applicable</span></li></ul><span><strong><span>Typical Targets and Measures</span></strong></span><ul><li><span>By monitoring and analyzing MI, leading the direction of the recruitment, retention and development of staff</span></li><li><span>Delivering the sales and service plan for the site</span></li><li><span>Maintain cost center accountability by monitoring expenditure against department budgets and ensure additional expenditure approval is sought with a fully documented business case</span></li><li><span>Lead the management of ensuring adherence to the operational resource plans in place, and the management of budgets</span></li><li><span>Active engagement in group and CoE/utility forums. </span></li><li><span>Sets the local strategy in alignment to global objectives and programs </span></li><li><span>Support the design and lead the implementation of business and local change activity</span></li><li><span>IVR, PIB, BIB increases</span></li><li><span>Accurate AOP tracking and feedback to service management </span></li></ul><br><p><span><strong><span>Customers / Stakeholders </span></strong></span></p><br><br><ul><li><span>Lead a contact centre site that delivers outstanding customer service and sales propositions.&nbsp; Wins new and lasting customer relationships</span></li><li><span>Developing actionable plans that are aligned with HSBC’s business strategies works with the functional and global utilities to drive change to differentiate HSBC and its brand from competitors.&nbsp; </span></li><li><span>Creates a vision for the contact centres which ensures future growth and sustainability in alignment with group objectives</span></li><li><span><span>Is the voice of the Contact</span><span> Centres</span><span> at key country/ region committee meetings</span></span></li><li><span>Initiates and rewards activities focused on delivering outstanding customer service and/ or improving customer advocacy</span></li><li><span>All team members have objectives aligned to outstanding customer service and strive to achieve exceptional customer loyalty and satisfaction</span></li><li><span>Responding to developments in the recruitment market, active positioning and differentiating HBSC, its products, services, and brand from competitors.</span></li><li><span>Actively promotes participation in community (Corporate Social Responsibility) activities and raises awareness of HSBC’s global community initiatives</span></li><li><span>Meets with third party providers (where appropriate)</span></li><li><span>Customer Satisfaction survey targets achieved on site/ segment level</span></li></ul><br><p><span><strong><span>Leadership &amp; Teamwork </span></strong></span></p><br><br><ul><li><span>Leads, coaches, inspires and develops others to deliver business performance.&nbsp; </span></li><li><span>Role models HSBC’s values and instills trust in others</span></li><li><span>Creates a motivated, highly skilled team to enable operations to meet business objectives</span></li><li><span>Development of succession plan for all roles, ensuring continuity of service and operational excellence</span></li><li><span>Provision of ongoing feedback to senior managers on the performance and progress review for managers</span></li><li><span>Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC</span></li><li><span>Create site specific OGSM including action plans re GPS/ engagement focus areas</span></li><li><span>Undertake grievance and disciplinary appeal hearings as appropriate</span></li><li><span>Build and maintain good working relationships with Group business and operational units </span></li><li><span>Ensure that training plans are developed and implemented</span></li><li><span>By managing, setting objectives, developing and motivating the management team and ensuring people management techniques are effectively employed for all staff.</span></li><li><span>Ensures Performance Management is consistently implemented, including Personal Development Plan’s (PDP) and recognition initiatives </span></li></ul><br><p><span><strong><span>Operational Effectiveness &amp; Control&nbsp; </span></strong></span></p><br><br><ul><li><span>Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centres </span></li><li><span>Coordinates findings and resolutions of HSBC internal control audits</span></li><li><span>Coordinates awareness programs and completion of all elements of Operational Risk associated with the role in compliance with SOX for contact centres</span></li><li><span>Conducts audit the auditor duties within the contact centre as required</span></li><li><span>Understand and ensure contact centre teams adhere to local regulatory requirements.</span></li><li><span>Leads the implementation of the Group compliance policy locally with the relevant Compliance Officer</span></li><li><span>Ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators</span></li><li><span>Timely implementation of internal and external audit points together with any issues raised by external regulators</span></li><li><span>Completion of technical training that enhances system knowledge and proficiency</span></li><li><span>Compliance metrics</span></li><li><span>Timely completion of mandatory compliance, risk and regulatory learning modules</span></li><li><span>Completion of internal audit file checks and competency checks within established timelines</span></li><li><span>Ensure timely completion of local audit checks (i.e. MCF) and defined coaching scheme reviews</span></li><li><span>Balancing the needs of all stakeholders fairly and equitably.</span></li><li><span>The nature of the role requires adherence to highly effective resource management techniques to ensure optimal operational efficiency across a wide variety of processes. </span></li><li><span>Staff retention will be a significant challenge due to the increasingly competitive nature of the Contact Centre related services market and the flat management structures.&nbsp; It is essential that the management team can lead and motivate staff with widely differing aspirations working in a high-pressure, productivity-based environment where deadlines are critical.&nbsp; Job satisfaction through rotation is a key requirement to aid retention therefore effective training and resource management are essential. Effective people management skills are essential to run this operation.</span></li><li><span>Effective operational risk management and contingency planning will be crucial in developing a climate of trust and confidence</span></li></ul><br><p><span><strong><span>Management of Risk </span></strong></span></p><br><br><p><span>Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM.&nbsp; </span></p><br><br><br><p><span>To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department.&nbsp; The term compliance embraces all relevant laws, rules and codes with which the business must apply.</span></p><br><br><br><p><span>To continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructuring, and the impact of new technology.</span></p><br><br><br><p><span><strong><span>Knowledge &amp; Experience / Qualifications</span></strong></span></p><br><br><br><ul><li><span>Bachelor’s degree in business or related field desired</span></li><li><span>At least 10 years of relevant Management experience in financial services and/or contact centre operations is desirable</span></li><li><span>Experience in financial products, high volume processing center operations, contact center operations, quality and production management, performance and process engineering</span></li><li><span>Operational Risk Management experience </span></li><li><span>Relationship Management, Operational Risk Management, Analytics, Performance Management, Service Excellence Customer Experience Focus and people focus.</span></li><li><span>A passion for delivering the overall operational balanced scorecard through engaged, empowered and well-trained colleagues</span></li><li><span>Excellent interpersonal, oral and written communication skills required.&nbsp; </span></li><li><span>Proven leadership, motivational, analytical, planning communications, organizational, problem-solving, managerial, project management and customer service skills. </span></li><li><span>A high level of EQ coupled with the ability to set clear stretching goals for others and aspire them to achieve</span></li><li><span>Thorough understanding of the call center concept and its importance in maintaining and expanding account relationships.</span></li><li><span>Problem solving and Decision making skills – PSDM with the ability to repond quickly and comminicate effective remedial plans if necessary.</span></li><li><span>Experience of coaching, mentoring, developing others and motivation skills</span></li></ul><ul><li><span>Computer literacy (word processing, spreadsheets and database applications)</span></li><li><span>Must be well organized, demonstrate initiative, and able to manage multiple projects.</span></li><li><span>Ability to adapt in a dynamic and fast-paced environment</span></li><li><span>Maintain document control and data integrity</span></li><li><span>Operational thinker with the ability to link local initiatives to global objectives and to work within a matrixed organization</span></li></ul><br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a solutions architect to design, optimise, and govern end-to-end monitoring and service management solutions across complex IT and network environments. This role plays a critical part in translating business service requirements into high-quality technical designs, ensuring robust service modelling, data quality, and operational excellence across tools and platforms.</p> <h4>What you will do</h4> <ul> <li>Deliver high-level and low-level design documentation for monitoring solutions supporting multiple business services.</li> <li>Act as a subject matter expert for support, project, demand, and integrator teams to ensure monitoring requirements are clearly understood and consistently delivered.</li> <li>Design, configure, optimise, and administer IT and network service management tools such as Cribl and Dynatrace.</li> <li>Build and optimise business services, business processes, and IT service models with strong data quality controls.</li> <li>Govern data accuracy and the quality of deliverables produced by suppliers and engineering teams.</li> <li>Drive continuous improvement across day-to-day operations and engineering activities within tools and automation teams.</li> <li>Apply ITIL practices across incident, change, capacity, and performance management disciplines.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced solutions design professional with 6+ years of overall experience, including 3+ years in solutions architecture, business service modelling, or data quality control.</li> <li>Degree-qualified in Computer Science, Telecommunications Engineering, or a related discipline.</li> <li>Technically proficient across UNIX and Windows operating systems, including Solaris, HP-UX, Linux, and Microsoft Windows Server.</li> <li>Knowledgeable in database technologies such as Oracle, MySQL, SQL Server, or similar platforms.</li> <li>Comfortable working with network and management protocols including SNMP, HTTP, SOAP, IPv4, and IPv6.</li> <li>Skilled in development and scripting languages such as Java, JavaScript, SQL, XML, JDBC/ODBC, shell scripting, and related technologies.</li> <li>Familiar with software development methodologies, object-oriented programming, test-driven development, and web service test automation.</li> <li>A clear communicator with strong written and verbal communication skills and the ability to quickly adopt new technologies.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunities to work on large-scale, enterprise-level monitoring and service management solutions within a global organisation.</li> <li>Exposure to advanced tooling, automation, and transformation initiatives across diverse technology landscapes.</li> <li>A collaborative environment that values professional integrity, continuous improvement, and knowledge sharing.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced service and business modelling techniques within complex, multi-technology environments.</li> <li>Governance best practices for data quality and supplier deliverables.</li> <li>Deeper expertise in observability, monitoring architecture, and automation at scale.</li> <li>Enhanced stakeholder engagement and solution ownership across cross-functional teams.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <p>#VOIS #BeUnrivalled #CreateTheFuture</p> <h4>About this role</h4> <p>We are seeking a detail-oriented test engineer to support strategic growth areas across digital, IoT, and cloud transformation. The individual will design, execute, and refine software testing activities, ensuring product reliability and efficiency while contributing to continuous improvement across the testing lifecycle.</p> <h4>What you will do</h4> <ul> <li>Contribute to engineering efforts from planning and organisation to execution and delivery, addressing technical challenges in testing and tooling.</li> <li>Review customer requirements and translate them into structured testing activities.</li> <li>Develop, design, review, and update test cases aligned with customer expectations.</li> <li>Create, modify, and execute test plans for software validation at both system and user levels.</li> <li>Prepare and construct test datasets to support execution activities.</li> <li>Execute software tests and record results accurately.</li> <li>Document defects, monitor their progress, and retest once resolved.</li> <li>Execute regression test suites as required.</li> <li>Participate in testing initiatives and specialised domains to enhance capability and knowledge.</li> </ul> <h4>Who you are</h4> <ul> <li>1-3 years of experience in software testing.</li> <li>Strong understanding of testing principles, methods, and procedures.</li> <li>Experience working with app and web-based technologies.</li> <li>Proficient with industry-standard test management tools including HP ALM, Jira, and VSTS (Azure).</li> <li>Hands-on experience in manual/exploratory testing and automation testing.</li> <li>Knowledge of functional and UI testing across mobile, tablet, and desktop environments.</li> <li>Bachelor’s degree in computer science, electrical engineering, or a related technical field—or equivalent practical experience.</li> <li>Experience developing automation testing solutions using Java, Appium, and Selenium.</li> <li>Basic knowledge of Rest Assured, Swift, Kotlin, or Angular is advantageous.</li> <li>Understanding of Agile testing practices is a plus.</li> <li>ISTQB/ISEB Foundation Certificate in software testing is mandatory.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Exposure to advanced testing technologies across digital, IoT, and cloud transformation.</li> <li>Opportunities to strengthen automation expertise and work on innovative testing frameworks.</li> <li>Learning through collaboration with multi-disciplinary engineering teams.</li> <li>A supportive environment focused on professional development and continuous improvement.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced test design and execution skills using modern techniques and tools.</li> <li>Automation frameworks using Java, Appium, Selenium, and API testing tools.</li> <li>Agile testing methodologies and collaborative delivery practices.</li> <li>Cross-platform testing for mobile, web, and desktop ecosystems.</li> <li>Practical experience in defect management and quality assurance optimisation.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future — a more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <p><strong>Alert:</strong> Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced Packet Core professional to design, operate, and support Packet Core systems across multiple business domains. This role plays a key part in translating business and customer requirements into robust technical solutions, leading virtual technology teams through design and implementation, and ensuring service quality throughout delivery and transition to operations. A strong focus on KPI improvement, service reliability, and root-cause analysis is essential.</p> <h4>What you’ll do</h4> <li>Lead the technical assessment and design of Packet Core solutions in line with product catalogues, architectural standards, and strategic objectives.</li> <li>Capture and analyse customer and business requirements, assessing technical feasibility and operational impact.</li> <li>Coordinate and guide virtual, cross-functional technology teams during solution design and implementation phases.</li> <li>Act as the primary technical representative for projects, engaging with business stakeholders, customers, and technology leadership.</li> <li>Support operational teams post-deployment, contributing to service stability, KPI improvement, and root-cause investigations for degraded performance.</li> <h4>Who you are</h4> <li>An experienced Packet Core specialist with extensive hands-on exposure (typically 7+ years) within a telecoms environment.</li> <li>Confident in PS data network call flows and the operation of Packet Core services.</li> <li>Skilled in deploying, operating, and troubleshooting Packet Core solutions across complex environments.</li> <li>Technically curious, with the ability to develop practical solutions that support broader business strategies.</li> <li>Educated to degree level in Electronic or Telecommunications Engineering, or an equivalent discipline.</li> <li>Knowledgeable in Packet Core protocols, call flows, and products, with operational experience on platforms such as Huawei PGW or similar.</li> <li>Comfortable applying structured project management methodologies to deliver outcomes successfully.</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <li>Exposure to complex, large-scale Packet Core environments supporting enterprise and M2M platforms.</li> <li>Opportunities to collaborate with global Vodafone Group entities and local markets across Europe.</li> <li>The chance to influence service quality, customer experience, and network evolution at scale.</li> <li>A role that balances strategic design work with hands-on technical leadership.</li> <h4>What skills you will learn</h4> <li>Advanced solution design and assurance across multi-market Packet Core architectures.</li> <li>Stakeholder engagement and technical leadership in virtual, cross-border teams.</li> <li>KPI-driven service improvement and structured root-cause analysis techniques.</li> <li>Broader insight into M2M platforms and enterprise network services within Vodafone Group.</li> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced connectivity trading professional to support Vodafone Local Operating Companies by enabling the effective sale, ordering, and ongoing management of global connectivity products. This role plays a critical part in ensuring operational excellence across order fulfilment, billing accuracy, credit control, and revenue management, while driving margin optimisation and sustainable growth. Working closely with local and global stakeholders, the individual will provide commercial and product expertise within a fast-paced wholesale telecoms environment.</p> <h4>What you'll do</h4> <ul> <li>Act as a primary point of contact for Global Access connectivity products, supporting local markets across the sales, ordering, and service lifecycle.</li> <li>Manage end-to-end order fulfilment activities, ensuring accuracy, timeliness, and service continuity.</li> <li>Oversee billing processes, proactively resolving discrepancies and ensuring revenue assurance.</li> <li>Monitor and manage credit control activities, supporting risk mitigation and cash flow optimisation.</li> <li>Analyse margin and revenue performance, identifying opportunities to maximise profitability.</li> <li>Collaborate closely with local market teams to provide guidance on product capabilities, pricing structures, and commercial considerations.</li> <li>Support contract and commercial management activities, ensuring alignment with agreed terms.</li> <li>Deliver regular reporting and insights on billing accuracy, order performance, credit status, and competitive trends.</li> <li>Contribute to sales excellence and long-term margin optimisation initiatives within Connectivity.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced professional with a background in wholesale telecoms, ideally within connectivity services for 7 years or more.</li> <li>Knowledgeable in MPLS and IP Transit solutions within a carrier or wholesale environment.</li> <li>Confident in managing customer and stakeholder relationships across multiple markets.</li> <li>Skilled in communication, with the ability to explain complex products and commercial topics clearly.</li> <li>Analytical and detail-oriented, with experience in billing, revenue, and margin management.</li> <li>Motivated, adaptable, and comfortable working under pressure in a dynamic environment.</li> <li>Curious about customer outcomes and how connectivity solutions enable business success.</li> <li>Fluent in English.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to global connectivity products and complex commercial models.</li> <li>Opportunities to work with senior stakeholders across Vodafone Group and local markets.</li> <li>A role with meaningful impact on margin optimisation and revenue performance.</li> <li>Experience within a highly collaborative, international operating environment.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced commercial and revenue management within global connectivity services.</li> <li>Credit risk awareness and margin optimisation techniques.</li> <li>Cross-market stakeholder engagement and influencing skills.</li> <li>Deeper understanding of Vodafone Carrier Services and global wholesale operations.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a DevOps engineer with around one year of experience to support and enhance cloud platforms, primarily on Google Cloud Platform (GCP). This role focuses on learning and contributing to Kubernetes-based platforms, infrastructure as code, CI/CD pipelines, monitoring, and operational support across development and production environments. Working closely with senior engineers, the individual will help automate, secure, and maintain reliable, scalable cloud services that enable engineering teams to deliver efficiently.</p> <h4>What you’ll do</h4> <ul> <li>Support the management and maintenance of cloud infrastructure on GCP</li> <li>Assist in deploying and supporting Kubernetes clusters and containerised applications</li> <li>Contribute to infrastructure as code development and maintenance using Terraform</li> <li>Help develop and maintain CI/CD pipelines for application and infrastructure delivery</li> <li>Support Linux-based systems across cloud environments</li> <li>Assist with secrets management and secure access solutions such as Vault</li> <li>Monitor system health through logging, alerting, and observability platforms</li> <li>Provide operational support for development, staging, and production environments</li> <li>Troubleshoot infrastructure, deployment, Kubernetes, networking, and platform-related issues with guidance from senior team members</li> <li>Collaborate with development, security, and operations teams to improve automation, reliability, and security practices</li> </ul> <h4>Who you are</h4> <ul> <li>Around one year of experience in DevOps, cloud, system administration, or a related role</li> <li>Basic to intermediate experience with Google Cloud Platform (GCP)</li> <li>Familiarity with Kubernetes and containerised applications</li> <li>Knowledge of Terraform and infrastructure as code concepts</li> <li>Basic Linux administration and troubleshooting skills</li> <li>Understanding of CI/CD concepts and tools</li> <li>Awareness of monitoring and observability tools such as Prometheus, Grafana, Cloud Monitoring, or ELK</li> <li>Basic understanding of networking, cloud infrastructure, and security principles</li> <li>Familiarity with scripting or automation using Bash, Python, or similar</li> <li>A collaborative mindset with strong communication skills and a willingness to learn and grow in a DevOps environment</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Hands-on exposure to enterprise-scale cloud and DevOps platforms within a global organisation</li> <li>Close mentorship from experienced DevOps and cloud professionals</li> <li>Opportunities to work on live development and production environments, gaining practical operational experience</li> <li>A collaborative, learning-focused environment that supports continuous development</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Practical application of DevOps and cloud-native principles</li> <li>Deeper expertise in GCP services, Kubernetes operations, and Terraform-based automation</li> <li>Experience with CI/CD pipelines, monitoring, and observability tooling</li> <li>Foundational exposure to security, IAM, backup, and disaster recovery practices</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are:</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a proactive and detail-oriented talent sourcing specialist with 6 months to 3 years of experience to join our talent acquisition team. This role focuses on identifying, engaging, and attracting talent across multiple functions, while supporting recruiters and hiring stakeholders through pipeline development and delivering a positive candidate experience.</p> <h4>What you will do</h4> <li>Source qualified candidates through LinkedIn, job boards, social platforms, talent databases, and networking channels.</li> <li>Build and maintain strong talent pipelines for current and future hiring needs.</li> <li>Screen candidates to assess baseline qualifications and alignment with role requirements.</li> <li>Partner closely with recruiters and hiring stakeholders to understand role requirements and talent availability.</li> <li>Conduct market research to identify talent trends, competitor insights, and sourcing challenges.</li> <li>Maintain accurate and up-to-date data in the applicant tracking system (ATS).</li> <li>Initiate early-stage conversations with candidates to assess interest and suitability.</li> <li>Engage passive candidates and represent the employer brand effectively.</li> <li>Support hiring events, digital campaigns, and sourcing initiatives when required.</li> <h4>Who you are</h4> <li>6 months to 3 years of experience in talent sourcing or recruitment.</li> <li>Exposure to international recruitment environments.</li> <li>Experience sourcing for technical, digital, commercial, or corporate functions.</li> <li>Background in multinational or high-volume hiring environments is valued.</li> <li>Familiarity with creative sourcing techniques and talent mapping approaches.</li> <li>Proficient in LinkedIn Recruiter, job boards, Boolean search, and social sourcing tools.</li> <li>Experience using applicant tracking systems (ATS) and HR platforms.</li> <li>Strong communication and stakeholder collaboration skills.</li> <li>Ability to identify, engage, and attract passive talent.</li> <li>Good understanding of the talent market within Egypt and/or the Middle East.</li> <li>Highly organised, detail-oriented, and capable of managing multiple requirements simultaneously.</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <li>Opportunity to work within a global, fast-paced talent acquisition environment.</li> <li>Exposure to international hiring markets and diverse role portfolios.</li> <li>Collaborative team culture that supports professional growth and learning.</li> <li>Involvement in innovative sourcing strategies and digital recruitment campaigns.</li> <li>Experience contributing to a strong and evolving employer brand.</li> <h4>What skills you will learn</h4> <li>Advanced sourcing strategies, including Boolean search and talent mapping.</li> <li>Market intelligence and talent insights analysis.</li> <li>Stakeholder management and recruitment advisory skills.</li> <li>Candidate engagement and employer branding techniques.</li> <li>ATS optimisation and recruitment process efficiency.</li> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a skilled professional to support the delivery of transformation across Group Network Finance, ensuring financial validation, operational readiness, and stability during transition phases. This role bridges transformation design and finance operations, ensuring financial models, cost allocations, and service mappings are accurate, scalable, and embedded effectively into business-as-usual (BAU) operations.</p> <h4>What you’ll do</h4> <ul> <li>Validate cost mappings and allocation models to ensure alignment between design intent and financial performance outcomes</li> <li>Analyse actuals and variances during dual-run phases, reconciling service-based and cost-centre views</li> <li>Support refinement of costing methodologies, asset accounting, and depreciation linkages</li> <li>Ensure accurate capturing of financial data across systems, including timesheet and effort tracking</li> <li>Align service catalogues, demand drivers, and operational metrics with financial data</li> <li>Collaborate with finance and network teams to validate demand and effort tracking tools</li> <li>Define, document, and validate end-to-end financial and operational processes for BAU</li> <li>Identify gaps, inconsistencies, and process inefficiencies, working cross-functionally to resolve them</li> <li>Support governance structures by establishing ownership, controls, and accountability across stakeholders</li> </ul> <h4>Who you are</h4> <ul> <li>Experienced in technology or network finance, including cost allocation, asset accounting, and financial modelling</li> <li>Comfortable working in dual-run or transition environments, with strong reconciliation and validation capabilities</li> <li>Knowledgeable in SAP, WBS structures, asset hierarchies, and reporting dependencies</li> <li>Able to interpret how operational and network activities translate into financial outcomes</li> <li>Skilled in analysing demand drivers, volume metrics, and linking them to commercial performance</li> <li>Strong communicator with the ability to explain complex financial concepts clearly</li> <li>Collaborative and adaptable, able to navigate complex, multi-entity environments</li> <li>Proficient in Excel, SAP/BI tools, and fluent in English</li> <li>Demonstrates effective prioritisation and problem-solving skills</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale transformation programmes impacting global network finance operations</li> <li>Exposure to cross-functional collaboration across finance, technology, and operations teams</li> <li>A dynamic and fast-paced environment that fosters continuous learning and improvement</li> <li>Experience in complex operating models across multiple geographies</li> <li>The chance to contribute to shaping sustainable and scalable financial frameworks</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced financial modelling and cost allocation strategies within telecom network operations</li> <li>End-to-end transformation lifecycle management in complex operating models</li> <li>Cross-functional stakeholder engagement and governance design</li> <li>Data validation, reconciliation, and financial systems integration</li> <li>Demand modelling and linking operational data to commercial outcomes</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>