Document Controller

<p>The Senior Full-Stack Developer is responsible for the design, development, deployment, and continuous improvement of ITIDA's customer-facing digital products. This includes public-facing websites, external service portals, API integrations, and any digital interface that connects ITIDA with its external stakeholders including registered companies, technology investors, program applicants, and the general public.</p><p>&nbsp;</p><p>This role operates within the Digital Transformation scope under the direct supervision of the IT Manager, and works in close coordination with the Internal Applications team. The position is expected to function with a high degree of autonomy, taking end-to-end ownership of external digital products from requirements gathering through to production and maintenance.</p><p></p><p><strong>1&nbsp; External Web &amp; Portal Development</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop, and maintain ITIDA's public-facing websites, service portals, and digital platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build responsive, accessible, and performant front-end interfaces aligned with ITIDA's brand identity and UX standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop robust back-end services, RESTful APIs, and integrations with third-party systems and government platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external-facing applications meet web security standards (OWASP Top 10) and performance benchmarks.</p><p>&nbsp;</p><p><strong>2&nbsp; API Development &amp; Integration</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and expose secure REST/GraphQL APIs consumed by external partners, mobile applications, and third-party integrations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Integrate with external government systems, payment gateways, identity verification services, and data providers as required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document all APIs using OpenAPI/Swagger standards and maintain up-to-date technical documentation.</p><p>&nbsp;</p><p><strong>3&nbsp; Architecture &amp; Technical Quality</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the selection of frameworks, tools, and hosting architectures for external applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enforce coding standards, conduct code reviews, and maintain a clean, maintainable codebase.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement CI/CD pipelines and automated testing (unit, integration, end-to-end) for all external products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor application health, performance, and uptime using appropriate observability tools; respond to incidents.</p><p>&nbsp;</p><p><strong>4&nbsp; Collaboration &amp; Stakeholder Engagement</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate business and departmental requirements into clear technical specifications and deliver against agreed timelines.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Business Analyst on requirements documentation, gap analysis, and SLA definitions.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the Internal Applications team to ensure consistency in shared components, design systems, and data contracts.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise with external vendors, hosting providers, and technology partners as needed.</p><p>&nbsp;</p><p><strong>5&nbsp; Security, Compliance &amp; Governance</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external applications comply with EGCert Security requirements applicable to public-facing services.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply security best practices across the full stack: input validation, authentication, authorization, encryption, and audit logging.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in periodic security assessments and penetration testing cycles; remediate identified vulnerabilities within agreed SLAs.</p><p><strong>Requirements</strong></p><ul><li><p><strong>1 Education</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A relevant postgraduate qualification or professional certifications are a plus.</p><p>&nbsp;</p><p><strong>2&nbsp; Experience</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5 to 8 years of hands-on experience in full-stack web development, with a strong portfolio of external-facing digital products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience owning the full development lifecycle: requirements, design, development, testing, deployment, and maintenance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience in a government agency, public sector digital services, or regulated environment is an advantage.</p><p>&nbsp;</p><p><strong>3&nbsp; Technical Skills — Front-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more modern JavaScript frameworks: React.js, Vue.js, or Angular.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command of HTML5, CSS3, responsive design principles, and accessibility standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with component libraries and design systems.</p><p>&nbsp;</p><p><strong>4&nbsp; Technical Skills — Back-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more server-side languages/frameworks: Node.js (Express/NestJS), Python (Django/FastAPI), PHP (Laravel), or Java (Spring Boot).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong experience designing and consuming RESTful APIs; GraphQL experience is a plus.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solid understanding of authentication and authorization patterns: OAuth 2.0, JWT, OpenID Connect.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with relational databases (PostgreSQL, MySQL, SQL Server) and basic query optimization.</p><p>&nbsp;</p><p><strong>5&nbsp; DevOps &amp; Infrastructure</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with cloud platforms — Microsoft Azure preferred (aligns with ITIDA's existing M365/Azure environment); AWS or GCP also acceptable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical knowledge of containerization (Docker) and orchestration concepts (Kubernetes is a plus).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hands-on experience with CI/CD tools: Azure DevOps, GitHub Actions, GitLab CI, or equivalent.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of DNS, SSL/TLS, CDN configuration, and web hosting management.</p><p>&nbsp;</p><p><strong>6&nbsp; Soft Skills</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong written and verbal communication skills in both Arabic and English.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and take ownership of deliverables with minimal supervision.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and problem-solving mindset; comfortable with ambiguity in early-stage projects.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborative team player with experience working alongside non-technical stakeholders.</p></li></ul><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><strong>Responsibilities:</strong></p><ul><li>Welcome and direct visitors and guests to the appropriate department or employee in a professional manner.</li><li>Answer, screen, and transfer incoming calls using proper telephone etiquette.</li><li>Handle general inquiries and provide accurate information to callers and visitors.</li><li>Maintain accurate visitor logs while enforcing access control and security procedures.</li><li>Notify employees promptly upon the arrival of their guests.</li><li>Receive, sort, and distribute incoming mail, documents, packages, and deliveries.</li><li>Schedule meeting rooms and ensure they are clean, stocked, and properly set up before use.</li><li>Keep the reception area clean, organized, and presentable at all times.</li><li>Perform administrative tasks including data entry, filing, scanning, printing, and document preparation.</li><li>Collaborate with the Administration and Security teams on front-desk operations and visitor management.</li><li>Handle sensitive company, employee, and guest information with strict confidentiality.</li><li>Assist with additional administrative duties as assigned by management.</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><ul><li>Bachelor’s degree in Business Administration, Commerce, Languages, or a related field.</li><li><strong>Open to entry-level candidates and fresh graduates.</strong></li><li>Good in written and spoken English.</li><li>Working knowledge of MS Office applications (Word, Excel, Outlook).</li><li>Excellent communication skills, a professional demeanor, and a positive attitude.</li><li>Strong ability to multitask, prioritize tasks, and maintain high attention to detail.</li><li>Proven ability to handle inquiries courteously and maintain strict confidentiality.</li></ul>

<p><strong>Job Accountabilities:</strong></p><ol><li>Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses.</li><li>Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution.</li><li>Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution.</li><li>Educate customers on ADIB’s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage.</li><li>Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors.</li><li>Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements.</li><li>Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).</li><li>Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls.</li></ol><p><strong>Qualifications &amp; Experience:</strong></p><ul><li>Bachelor’s degree in Business Administration, Management, or related field.</li><li>Officer: 0–2 years of experience in call center.</li><li>Senior Officer: 2–4 years of experience in call center.</li></ul><p><strong>Skills:</strong></p><ul><li>Excellent communication skills.</li><li>Excellent problem-solving and decision-making skills.</li><li>Excellent organizational and time-management skills.</li></ul><p><strong>Technical Skills:</strong></p><ul><li>Good knowledge of call center software and systems.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li></ul><p><br></p>

<p>Work directly with a leading AI research lab on real-world software engineering problems.</p><ul><li><p>Evaluate AI-generated code for correctness, efficiency, and maintainability.</p></li><li><p>Design challenging engineering problems and test cases that probe model reasoning.</p></li><li><p>Review model output step by step and document where and why it fails.</p></li><li><p>Help push model performance on production-grade software tasks.</p></li></ul><p>Compensation: $245 - $280 per hour</p><p>Location: Fully remote, work from anywhere</p><p>Type: Flexible contract, not a full-time position</p><p><br></p><ul><li><p>5+ years of professional software engineering experience at a strong engineering organisation.</p></li><li><p>Deep expertise in system design, code review, and debugging complex issues.</p></li><li><p>Solid grounding in algorithms, data structures, and software architecture.</p></li><li><p>Production experience in Python, Java, Go, Rust, C++ or TypeScript.</p></li><li><p>No prior AI or machine learning experience required. Your engineering judgement is what matters.</p></li></ul><p>Bachelor's degree in Computer Science or equivalent practical experience.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li><li>Minimum of 5-7 years of professional software development experience, demonstrating a strong track record of delivering complex projects.</li><li>Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, Go) and its associated ecosystem.</li><li>Deep understanding of data structures, algorithms, and object-oriented design principles.</li></ul>

<p>About the Role</p><p>We are seeking a dedicated and articulate Customer Service Representative to join our Dubai Account team in Abbasia, Cairo. In this role, you will serve as the frontline voice of the brand, delivering exceptional service to customers through inbound and outbound support channels.</p><p>This position is ideal for professionals who thrive in a structured, service‑oriented environment and are committed to resolving customer inquiries with accuracy, empathy, and efficiency.</p><p>---</p><p>Key Responsibilities</p><p>· Serve as the primary point of contact for customers via voice and chat channels</p><p>· Diagnose and resolve technical and non‑technical customer inquiries</p><p>· Escalate and follow up on complex cases to ensure complete resolution</p><p>· Document all customer interactions accurately within internal systems</p><p>· Collaborate cross‑functionally to improve service quality and customer satisfaction</p><p>---</p><p>Qualifications</p><p>· Bachelor's degree in any discipline</p><p>· English proficiency at B1+ level or above</p><p>· Exceptional verbal and written communication skills</p><p>· Strong analytical and problem‑solving capabilities</p><p>· Ability to perform effectively within a structured, target‑driven environment</p><p>· Flexibility to work rotational shifts</p><p>· Graduates are encouraged to apply</p><p>---</p><p>Compensation &amp; Benefits</p><p>· Net salary: 13,000 EGP</p><p>· Social &amp; Medical Insurance</p><p>· Fully funded paid training program</p><p>· Rotational shifts </p><p>· 2 rotational days off per week</p><p>· Clear career progression and promotion pathways</p><p>· Professional, supportive, and performance‑driven work environment</p><p>· Prime office location: Abbasia, Cairo</p>

<p>Sutherland is seeking an experienced GERMAN-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching, communication and people leadership skills! Core Responsibilities Validate agent activities against assigned lead volumes and resolve mismatches. Review sales with required artifacts; approve only validated sales. Reject invalid or incomplete sales and ensure only approved sales are counted. Conduct one-on-one coaching and review a minimum of one customer contact per agent per week. Document coaching and feedback in the Sutherland tool. Conduct pre-shift and post-shift huddles and cascade process or policy updates. Own team performance across sales, productivity, quality and attendance. Maintain quality and compliance oversight. Manage stakeholder communication, escalations and action plans. Review reporting and act on performance gaps. Support employee engagement and development. The team manager to validate the sales file before declaring it in the WBR on every Monday.</p><p><strong>Desired Candidate Profile</strong></p><p>1-2 years of Team Management experience within the BPO industry MUST SPEAK GERMAN at a B1 level, B2 preferred! Ability to coach, mentor &amp; develop a team of frontline agents B2B sales/customer service experience is key Must be able to work onsite in Alexandria</p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<ul><li><p>Design, develop, and maintain automated test frameworks and test suites.</p></li><li><p>Create and execute automated functional, regression, integration, and end-to-end tests.</p></li><li><p>Collaborate closely with developers, product managers, and QA teams.</p></li><li><p>Identify, document, and track software defects.</p></li><li><p>Continuously improve testing processes and automation coverage.</p></li><li><p>Support the transition from manual testing to fully automated testing practices.</p></li><li><p>Leverage AI-assisted testing tools and modern QA technologies.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Computer Science, Engineering, or a related field.</p></li><li><p>0–2 years of experience in QA software testing (Manual and Automation)</p></li><li><p>Certified&nbsp;<strong>ISTQB Foundation level is Preferred</strong>.</p></li><li><p>Exposure to automation frameworks using Appium, Selenium, Playwright or similar tools.</p></li><li><p>Hands-on experience&nbsp;in API testing for RESTful services using Postman, or automation frameworks.</p></li><li><p>Familiarity with&nbsp;integrating test automation into CI/CD pipelines.</p></li><li><p>Strong understanding of&nbsp;<strong>SDLC</strong>, STLC, and&nbsp;<strong>Agile</strong>/Scrum methodologies.</p></li><li><p>Proficiency in at least one programming or scripting language:&nbsp;<strong>Java</strong>, Python, or JavaScript.</p></li><li><p>Excellent analytical, debugging, and problem-solving skills.</p></li><li><p>Strong communication skills and ability to collaborate across engineering and product teams.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Test Automation Frameworks</p></li><li><p>API Testing (Postman, Rest Assured or similar)</p></li><li><p>SQL / Database Testing</p></li><li><p>Test Case Design &amp; Execution</p></li><li><p>Defect Tracking &amp; Reporting</p></li><li><p>Agile / Scrum Methodologies</p></li><li><p>Jira or similar test management tools</p></li><li><p>Git / Version Control</p></li></ul><p></p>

<ul><li><p>Prepare detailed <strong>MEP drawings</strong> including HVAC, Plumbing, Fire Fighting, and other MEP systems as required.</p></li><li><p>Develop <strong>shop drawings, coordination drawings, and as-built drawings</strong> based on project requirements.</p></li><li><p>Review drawings, specifications, and project documents to ensure accuracy and completeness.</p></li><li><p>Coordinate MEP drawings with <strong>architectural, structural, and other engineering disciplines</strong>.</p></li><li><p>Incorporate revisions and comments received from engineers, consultants, and project teams.</p></li><li><p>Ensure drawings comply with approved designs, project specifications, and relevant standards.</p></li><li><p>Assist engineers in preparing drawings and technical documentation required for project execution.</p></li><li><p>Update and maintain drawing files and ensure proper document control.</p></li><li><p>Conduct site visits when required to verify actual site conditions and reflect them in drawings.</p></li><li><p>Coordinate with the site and technical office teams to resolve drawing-related issues.</p></li><li><p>Prepare accurate drawings within the required project deadlines.</p></li><li><p>Ensure proper organization and filing of all drawings and revision</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree / Diploma in <strong>Engineering, Architecture, or relevant field</strong>.</p></li><li><p>Previous experience as an <strong>MEP Draftsman</strong> is preferred.</p></li><li><p>Good knowledge of MEP systems and technical drawings.</p></li><li><p>Proficiency in <strong>AutoCAD</strong> is required.</p></li><li><p>Knowledge of <strong>Revit MEP</strong> is an advantage.</p></li><li><p>Good understanding of engineering drawings and construction documentation.</p></li><li><p>Good attention to detail and accuracy.</p></li><li><p>Ability to work effectively within a team and meet deadlines.</p></li></ul><p></p>

<p>Strategic Gears is a management consulting firm operating across Saudi Arabia, Egypt, Spain, Qatar, and the UK delivering Strategy &amp; Transformation, PMO, Digital &amp; Technology, and Financial Advisory across 13 sectors. We re hiring an Executive Assistant to support our Partners needs from our Cairo Office.</p><p>What your will do!</p><ul><li>Draft and review communications on behalf of Partners with the tone and accuracy the brand demands.</li><li>Organize Partner-level meetings end-to-end: pre-reads, briefings, logistics, minutes, and action follow-through.</li><li>Process expenses and coordinate with EAs across KSA, Egypt, Qatar, Spain and the UK.</li><li>Manage complex, multi-time-zone calendars for Partners; resolve conflicts and prioritize sensitive matters proactively.</li><li>Coordinate domestic and international travel across SG s regional footprint.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3 5 years as an EA supporting senior leadership; professional services background (consulting, law, banking) preferred.</li><li>Bachelor s degree.</li><li>Full professional fluency in English.</li><li>Advanced MS Office, AI and digital productivity tools</li></ul><p>Competencies</p><ul><li>Ownership &amp; Accountability delivers without prompting.</li><li>Communication clear, structured, concise.</li><li>Drive for Excellence exceptional attention to detail.</li><li>Stakeholder Management builds trust quickly across Partners, clients, and teams.</li><li>Document Structuring &amp; Writing produces polished communications and minutes.</li><li>Digital &amp; AI Fluency leverages tools to drive efficiency.</li><li>Project Management &amp; Delivery handles parallel workstreams with shifting priorities.</li></ul>

<p>Prepares periodic reports regarding the activities and achievements to be submitted to the procurement manager on monthly basis or when required Performing other duties related to the job as assigned by the procurement manager. Create RFQ for the materials and services, for projects, departments, project materials,Consumables, fixed assets, equipment, services, and subcontracts. Techno commercial evaluation and preparation of comparative statements Generating PO for services and materials, Follow up on material delivery and documentation requirements Follow client standards and procedures for inspection, documentation requirements, delivery requirements, etc. Vendor evaluation &amp; registration Generating reports in ERP and MS-EXCEL for the Purchase requisitions, RFQ and PO s.Monitoring of the Document control and expediting activities concerning the above purchasing documents Attending client meetings and meetings with designers Attending vendor facilities, as necessary in expediting and follow-up. Generating vendor database for the materials, services, and subcontractors. Create and follow up on all contracts for vendors and subcontracts.</p><p><strong>Desired Candidate Profile</strong></p><p>Architecture or Civil Bachelor's degree. Proficiency in the Arabic and English languages. 3:5 years of experience in a related field Professional knowledge of Commercial &amp; Retail industries' methods, and applications Professional knowledge in Wholesale and Retail Procurement Knowledge of related governmental laws and legislation</p>

<p>The Expert Assistant ( Executive Assistant) provides high-level administrative and organizational support to the Country Manager, CFO, and Head of HR , ensuring smooth coordination of their daily activities, meetings, priorities, and business requirements. The role requires a proactive, highly organized, and discreet professional with strong communication and coordination skills, capable of managing multiple priorities and supporting senior executives effectively. Supports managers and teams with administrative and organizational topics Manages ad-hoc requests from managers and team members Organizes travel planning Manages e-Mail, written mail, fax , Manages phone calls and requests Organizes and maintains calendars and appointments Manages internal document-storage and -tracking Creates and maintains presentations and reports, etc. according to specified criteria Takes responsibility for the content-related and organizational preparation of meetings, the meeting minutes as well as follow-up of meetings Ensures adherence to 5S rules in area of responsibility and conducts periodical 5S audits with the support of managers</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business administration, Management, or a related field.</li><li>(4 7) years of experience in an administrative or executive assistant role (manufacturing or industrial environment is a plus).</li><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal English language</li><li>High level of communication skills.</li><li>Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).</li></ul>

<ul><li><p>Managed customer inquiries, concerns, and complaints through social media chats, ensuring timely and professional support.</p></li><li><p>Maintain a deep understanding of the company’s products and services to effectively address customer queries and provide accurate recommendations.</p></li><li><p>Identify customer needs and offer relevant products or services, aiming to achieve sales targets or upsell where applicable</p></li><li><p>Resolve customer issues promptly and effectively, ensuring a high level of satisfaction by addressing complaints or troubleshooting problems.</p></li><li><p>Assist customers with placing, modifying, or tracking orders, ensuring accuracy and timeliness in all transactions.</p></li><li><p>Accurately document customer interactions, feedback, and issues in the company’s CRM system for tracking and analysis.</p></li><li><p>Adhere to company policies, procedures, and quality standards, ensuring compliance with any legal or regulatory requirements.</p></li><li><p>Meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction scores, and first-call resolution.</p></li><li><p>Exhibit professional and empathetic communication, maintaining a positive tone and attitude during interactions.</p></li><li><p>Work closely with other team members and departments to escalate complex issues and provide seamless customer service.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Ownership</p></li></ul><ul><li><p>Functional Skills</p></li><li><p>ideas presentation and Taking initiative</p></li><li><p>Continuous Learning&nbsp;</p></li><li><p>Customer Centricity</p></li><li><p>Very good knowledge of the different selling techniques</p></li><li><p>Determined to achieve the sales target</p></li><li><p>Very good knowledge of all the products' features</p></li><li><p>Knowledge of all processes followed</p></li></ul><p>&nbsp;</p>

<ul><li><p>Managed customer inquiries, concerns, and complaints through social media chats, ensuring timely and professional support.</p></li><li><p>Maintain a deep understanding of the company’s products and services to effectively address customer queries and provide accurate recommendations.</p></li><li><p>Identify customer needs and offer relevant products or services, aiming to achieve sales targets or upsell where applicable</p></li><li><p>Resolve customer issues promptly and effectively, ensuring a high level of satisfaction by addressing complaints or troubleshooting problems.</p></li><li><p>Assist customers with placing, modifying, or tracking orders, ensuring accuracy and timeliness in all transactions.</p></li><li><p>Accurately document customer interactions, feedback, and issues in the company’s CRM system for tracking and analysis.</p></li><li><p>Adhere to company policies, procedures, and quality standards, ensuring compliance with any legal or regulatory requirements.</p></li><li><p>Meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction scores, and first-call resolution.</p></li><li><p>Exhibit professional and empathetic communication, maintaining a positive tone and attitude during interactions.</p></li><li><p>Work closely with other team members and departments to escalate complex issues and provide seamless customer service.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Ownership</p></li><li><p>Functional Skills</p></li><li><p>ideas presentation and Taking initiative</p></li><li><p>Continuous Learning&nbsp;</p></li><li><p>Customer Centricity</p></li><li><p>Very good knowledge of the different selling techniques</p></li><li><p>Determined to achieve the sales target</p></li><li><p>Very good knowledge of all the products' features</p></li><li><p>Knowledge of all processes followed</p></li></ul><p>&nbsp;</p>

<ul><li><p>Review project drawings, specifications, BOQs, RFIs, contracts, and all related project documents.</p></li><li><p>Develop project mobilization plans based on scope, sequencing, and site constraints in coordination with Project Managers and Site Engineers.</p></li><li><p>Prepare, review, and coordinate shop drawings, material submittals, method statements, and as-built drawings.</p></li><li><p>Coordinate with the Procurement Department to develop and monitor procurement schedules aligned with project milestones.</p></li><li><p>Prepare monthly procurement plans, financial plans, and look-ahead schedules.</p></li><li><p>Conduct quantity take-offs and material quantity assessments to support procurement and project execution.</p></li><li><p>Prepare project progress reports and technical reports for management and stakeholders.</p></li><li><p>Coordinate with site teams to resolve technical issues and ensure compliance with project specifications.</p></li><li><p>Monitor project progress against approved schedules and highlight potential risks or delays.</p></li><li><p>Maintain proper document control and ensure all project documentation is up to date.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's Degree in Architectural Engineering.</p></li><li><p>Minimum 4 years of experience in technical office functions within high-end fit-out, finishing, residential, or commercial construction projects.</p></li><li><p>Strong knowledge of shop drawings, material submittals, quantity surveying, and project coordination.</p></li><li><p>Proficiency in AutoCAD.</p></li><li><p>Proficiency in Primavera P6.</p></li><li><p>Advanced proficiency in Microsoft Excel and Microsoft Office Suite.</p></li><li><p>Excellent command of English and Arabic, both written and spoken.</p></li><li><p>Strong analytical, organizational, and problem-solving skills.</p></li><li><p>Ability to manage multiple projects and work effectively under deadlines.</p></li></ul><p></p>

<p><h4>Position summary</h4> <p>Maintain control of, verify, and account for the Slot Department’s inventory of coins, currency, all forms, documents, and records pertaining to the operations of the Slot Department. Provide cashiers with the opening impressments of coins and the cash impressments form. Assign slot employees to their respective working areas and meal break hours, keeping rotations consistent.</p> <p>Assist Slot Attendants in the escort of jackpot payment and hopper refills. Document and monitor each Slot Cashier’s overage and shortages. Monitor and evaluate all slot operations employees' work performance on a daily basis for compliance with all policies and procedures. Serve as a liaison in any dispute or altercation and audit the entire transaction to determine discrepancies if the dispute involves an exchange of funds.</p> <p>Assist management in establishing and communicating goals, performance expectations, timetables, and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p>We're seeking a Senior Media Buyer who can go beyond campaign execution and lead performance strategy across multiple accounts and verticals. This role is for someone who understands growth systems, customer acquisition economics, and scaling frameworks. You will oversee performance direction, and influence revenue growth directly. This is a 3-month renewable contract with potential to evolve into a strategic leadership role.</p><p><strong>Role &amp; Responsibilities</strong></p><p><strong>Performance Leadership</strong></p><ul><li>Define acquisition strategy across platforms</li><li>Oversee budget allocation and scaling frameworks</li><li>Build forecasting models and performance projections</li><li>Ensure profitability and sustainable growth</li></ul><p><strong>Advanced Optimization</strong></p><ul><li>Develop creative testing systems</li><li>Build retargeting and lifecycle marketing flows</li><li>Improve attribution modeling</li><li>Reduce CAC while increasing LTV</li></ul><p><strong>Strategic Collaboration</strong></p><ul><li>Align with leadership on revenue goals</li><li>Support sales conversations with performance insights</li><li>Translate paid strategy into commercial growth plans</li></ul><p><strong>Process &amp; Structure</strong></p><ul><li>Create standardized reporting systems</li><li>Document campaign structures and best practices</li><li>Improve internal paid media workflows</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing or related field.</li><li>Strong background in commercial, and revenue growth</li><li>3+ years of paid media experience</li><li>Proven record of scaling campaigns significantly</li><li>Strong analytical and forecasting ability</li><li>Comfortable managing multiple accounts</li><li>Strategic thinker with execution capability</li><li>Experience with lead generation and e-commerce</li><li>Familiarity with CRO and funnel optimization</li><li>Team leadership experience</li><li>Experience with SaaS and tech products</li></ul>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<ul><li><p>Design, develop, and maintain automated test frameworks and test suites.</p></li><li><p>Create and execute automated functional, regression, integration, and end-to-end tests.</p></li><li><p>Collaborate closely with developers, product managers, and QA teams.</p></li><li><p>Identify, document, and track software defects.</p></li><li><p>Continuously improve testing processes and automation coverage.</p></li><li><p>Support the transition from manual testing to fully automated testing practices.</p></li><li><p>Leverage AI-assisted testing tools and modern QA technologies.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><p></p><ul><li><p>Bachelor’s degree in Computer Science, Engineering, or a related field.</p></li><li><p>1:2 year of experience in QA automation testing.</p></li><li><p>Certified <strong>ISTQB Foundation level is mandatory</strong>.</p></li><li><p>Experience in manual testing and basics of <strong>Automation </strong>Testing</p></li><li><p>Strong hands-on experience with automation tools such as Appium, and Selenium.</p></li><li><p>Solid experience in API testing for RESTful services using Postman, or automation frameworks.</p></li><li><p>Proven experience integrating test automation into CI/CD pipelines.</p></li><li><p>Strong understanding of <strong>SDLC</strong>, STLC, and <strong>Agile</strong>/Scrum methodologies.</p></li><li><p>Proficiency in at least one programming or scripting language: <strong>Java</strong>, Python, or JavaScript.</p></li><li><p>Excellent analytical, debugging, and problem-solving skills.</p></li><li><p>Strong communication skills and ability to collaborate across engineering and product teams.</p></li></ul><p></p><p><strong>Technical Skills<br></strong></p><ul><li><p>Test Automation Frameworks</p></li><li><p>API Testing (Postman, Rest Assured or similar)</p></li><li><p>SQL / Database Testing</p></li><li><p>Test Case Design &amp; Execution</p></li><li><p>Defect Tracking &amp; Reporting</p></li><li><p>Agile / Scrum Methodologies</p></li><li><p>Jira or similar test management tools</p></li><li><p>Git / Version Control</p></li></ul><p></p><p></p>