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Job Purpose:Should be the system administrator for SAP environments from SAP R/3 to SAP S/4HANA, ensuring that all SAP systems in the environment will run smoothly and consistently.<br>Job Duties and Responsibilities:Design and Develop SAP Architecture requirements and specifications to ensure the system is meeting the corporate needs. Install, configure, maintain, migrate or upgrade the SAP systems as required. Look into and troubleshoot SAP Basis related issues. Perform regular maintenance and performance tuning for Database and SAP systems. Support/perform SAP Basis Administration activities such as ID creation and transporting objects to different systems. Perform Role Creation, Modification and full troubleshooting support for the users’ authorization failures in all SAP applications and resolving the Security issues and support in integration testing of Roles/Profiles. Perform OSS / SAP Service Marketplace: Searching notes & creating OSS messages for the respective queries to improve the Performance and software download. Maintain System Data, License Key & Maintenance Certificate, Developer & object registrations and connection maintenance. Perform SAP Database Administration – Space management, database reorganizations, design and implement backup and restore strategy, maintain database security, administer database performance, database problem determination and resolution. Perform SAP Licensing – Identify inactive user, user classification and prepare System Measurement result for SAP Global Audit team. Document SAP processes, procedures, and plans; including changes, upgrades, and new services. Work closely with the clients and business stakeholders to understand their pain points and requirements.<br>Job Skills and Abilities:Familiar with SAP ECC and HANA environments. Good experience in SUSE Linux operating system. Good experience in BPC system configurations, upgrades/installations, performance tuning and migration activities. Expert in investigating and resolving issues related to system performance. Can document SAP processes, procedures, and plans; including changes, upgrades, and new services. Knowledge with SAP solution manager is a plus. Relevant SAP Certification would be a plus. Excellent leadership, communication (written and oral) and interpersonal skills.<br>Qualifications:Bachelor's degree in IT or any equivalent degree. Minimum of 5 years’ experience in SAP BASIS/ Net Weaver /ABAP Application Server monitoring and Administration.
Job Title: Share Point Administrator / Microsoft 365 Administrator Location: On-site/Alexandria Employment Type: Full-time<br>Job Summary We are looking for a highly skilled Share Point Administrator to manage, maintain, and optimize our Microsoft 365 collaboration environment. The ideal candidate will be responsible for administering Share Point Online, Microsoft Teams, One Drive, and related Microsoft 365 services while ensuring security, compliance, and an excellent user experience.<br>Key Responsibilities Administer and maintain Share Point Online environments, including site collections, document libraries, lists, and permissions. Manage Microsoft 365 services, including Share Point, Teams, One Drive, and Microsoft Entra ID (Azure AD). Configure and manage user access, security groups, and permission levels. Monitor system performance, storage usage, and service health. Implement governance policies, retention policies, and compliance standards. Troubleshoot Share Point, Teams, and One Drive issues and provide end-user support. Create and maintain documentation, user guides, and technical procedures. Develop and maintain Power Automate workflows to improve business processes. Support Share Point migrations from on-premises or file servers to Share Point Online. Perform regular backups, audits, and system health checks. Collaborate with IT and business teams to deliver collaboration solutions. Stay up to date with Microsoft 365 features and recommend improvements.<br>Requirements Bachelor's degree in Computer Science, Information Technology, or a related field.3–5+ years of experience administering Share Point Online and Microsoft 365. Strong knowledge of:Share Point Online Microsoft Teams One Drive for Business Microsoft Entra ID (Azure AD) Microsoft 365 Admin Center Experience managing:Site collections Permissions and security Document libraries Lists and metadata Hands-on experience with Power Shell scripting. Experience with Power Automate; Power Apps is a plus. Knowledge of Microsoft Purview, DLP, retention policies, and compliance features. Experience with Share Point migration tools such as Share Gate or Migration Manager is preferred. Strong troubleshooting and problem-solving skills. Excellent communication and documentation skills.<br>Preferred Qualifications Microsoft Certified: Microsoft 365 Administrator Associate. Microsoft Certified: Collaboration or Share Point-related certifications. Experience with Microsoft Graph API or Share Point Framework (SPFx) is a plus. Experience with Intune and Exchange Online is an advantage.
<p>octo education GmbH supports universities, higher education institutions, and education providers across the DACH region with software solutions that digitize and automate administrative and educational processes. As an independent IT service provider with offices in Germany, Switzerland, and Egypt, octo currently employs around 60 highly skilled and dedicated people. Our international teams collaborate closely across locations, with English as our daily working language. We follow an AI-first approach and integrate modern AI tools such as Cursor and Claude into our day-to-day development workflow. We expect all new team members to embrace this way of working and to use AI as an integral part of their daily work. </p><p> </p><p> </p><p><strong>About the Role</strong> </p><p> </p><ul><li><p>Build backend and frontend features across the product stack. </p></li></ul><ul><li><p>Build features end-to-end — backend, frontend, or both — in a product that real education providers use every day. </p></li></ul><ul><li><p>Understand what a feature needs to do, build it cleanly, and ensure it works for the people using it. </p></li></ul><ul><li><p>Work directly with a small team of developers and a product designer, shipping in sprints. <br>Work from product specifications and, increasingly, define implementation approaches yourself. </p></li></ul><ul><li><p>Write tests (unit, integration, and end-to-end), including AI-generated test coverage. <br>Debug with AI-assisted root cause analysis, not just gut instinct. </p></li></ul><ul><li><p>Document what you build so the next person doesn't have to reverse-engineer it. </p></li></ul><ul><li><p>Ask questions about the functional domain, not just the technical requirements. </p></li></ul><ul><li><p>Participate in sprint planning, code reviews, customer demos, and sprint ceremonies. </p></li></ul><ul><li><p>Use AI tools throughout your daily workflow to write code, generate tests, debug, and document. </p></li></ul><p> </p><p> </p><p> </p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p><p><strong>Your Profil</strong> </p><p> </p><p><strong>Must Have</strong> </p><ul><li><p>Solid .NET (C#) skills — our backend runs exclusively on .NET Framework. </p></li></ul><ul><li><p>Frontend experience with TypeScript/JavaScript — you can build UI as well as APIs. </p></li></ul><ul><li><p>Understanding of REST APIs, relational databases, and how frontend and backend connect. </p></li></ul><ul><li><p>Git and CI/CD basics — you know how code gets from your machine to production. </p></li></ul><ul><li><p>Comfortable using AI development tools (Cursor, Copilot, or equivalent) as part of your daily workflow, including test generation and documentation. </p></li></ul><ul><li><p>Fluent written and spoken English — stand-ups, code reviews, and documentation are all in English. </p></li></ul><ul><li><p>Ability to read a product specification and identify what is missing before writing a single line of code. </p></li></ul><ul><li><p>Willingness to participate in sprint ceremonies and occasionally in customer demos. </p></li></ul><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p><strong>Good to Have</strong> </p><ul><li><p>Familiarity with test automation in .NET (xUnit, NUnit, or similar). </p></li></ul><ul><li><p>Experience with component-based UI development (HTML/CSS/components). </p></li></ul><ul><li><p>Experience with education software, SaaS, or B2B software. </p></li></ul><ul><li><p>You care more about whether a feature works for the user than whether the code is clever. </p></li></ul><ul><li><p>You've already used Cursor, Copilot, or similar AI tools and want to use them as an integral part of your work. </p></li></ul><ul><li><p>You enjoy understanding the business problem behind a ticket, not just the acceptance criteria. </p></li></ul><ul><li><p>You're comfortable asking "Why are we building this?" before "How do we build this?" </p></li></ul><ul><li><p>You want to grow quickly in a small team rather than waiting for assignments in a large organization. </p></li></ul><ul><li><p>Fresh graduates are welcome. Strong graduation projects that demonstrate you can build and ship a real product—not just complete tutorials—are exactly what we're looking for. </p></li></ul><p> </p><p><strong>Our Offer</strong> </p><ul><li><p>Real features in a real product used by education providers across Europe — not demo projects. </p></li></ul><ul><li><p>AI-first development workflow with tools, licenses, and the expectation that you'll use them. </p></li></ul><ul><li><p>Direct collaboration with product, design, and senior developers from day one. </p></li></ul><ul><li><p>International team with daily English communication. </p></li></ul><ul><li><p>Medical and social insurance. </p></li></ul><ul><li><p>Hybrid working model: 2 days in our Nasr City office, the remaining days remote. </p></li></ul><ul><li><p>Clear career path: Builder Junior → Professional → Senior as you take on increasing ownership. </p></li></ul><p> <br>We look at code, not just credentials. Show us something you've built—a side project, graduation project, or anything that runs. A GitHub repository with a README is worth more than a long CV. </p><p> </p>
<p><strong>Embark on an exciting journey with us as a Professional Tourist Visa Consultant in vibrant Cairo, Egypt!</strong></p><p>We are seeking a dynamic professional employee to join our team and become an invaluable guide for our clients as they plan their dream international adventures. This is an incredible opportunity to leverage your expertise and play a pivotal role in making travel dreams a reality.<br>Process tourist visa applications from start to finish.</p><p>Prepare and review required documentation.</p><p>Follow up with embassies and visa centers.</p><p>Keep clients updated on their application status.</p><p>Ensure all applications meet embassy requirements.</p><p>Maintain accurate records and documentation.<br><br><strong>Overview:</strong> As our Professional Tourist Visa Consultant, you will be the cornerstone of our client's international travel plans, specializing in worldwide tourist visa applications. You will provide expert guidance, ensure seamless processes, and deliver unparalleled customer service, all while contributing to our mission of facilitating unforgettable travel experiences. This on-site role in Cairo demands a keen eye for detail, exceptional organizational skills, and a genuine desire to help others explore the world.<br><br></p><p><strong>Requirements</strong></p><p>Minimum 5 years of experience in tourist visa processing.</p><p>Excellent knowledge of visa procedures and embassy requirements.</p><p>Strong attention to detail.</p><p>Good communication and organizational skills.</p><p>Good command of English.</p><p>Ability to work under deadlines.<br><br><br> <strong>Visa Processing Mastery:</strong> A minimum of 4-7 years of dedicated experience in visa processing, specifically with a strong focus on <strong>Worldwide Visa</strong> applications and <strong>Tourism Visa</strong> procedures.</p><ul><li><p><strong>Regulatory Expertise:</strong> Proven ability to navigate complex and ever-changing <strong>Visa Section</strong> regulations and requirements for a multitude of countries.</p></li><li><p><strong>Client-Centric Approach:</strong> Demonstrated success in providing exceptional customer service and client consultation, ensuring a smooth and positive experience throughout the visa application process.</p></li><li><p><strong>Attention to Detail:</strong> An impeccable eye for detail, ensuring all documentation is accurate, complete, and compliant with international standards.</p></li><li><p><strong>Problem-Solving Prowess:</strong> Strong analytical and problem-solving skills to efficiently address challenges and provide effective solutions.</p></li><li><p><strong>Communication Excellence:</strong> Outstanding verbal and written communication skills, with the ability to clearly articulate complex information to diverse clientele.</p></li><li><p><strong>Career Level:</strong> This role is ideal for an experienced professional ready to take on significant responsibility and contribute immediately to our dynamic team.<br><br><strong>Responsibilities:</strong></p><p>· <strong>Master the Visa Section:</strong> Expertly manage and process a high volume of tourism visa applications for various destinations worldwide.</p><p>· <strong>Client Consultation:</strong> Conduct thorough consultations with clients to understand their travel needs, assess eligibility, and provide accurate, up-to-date information on visa requirements.</p><p>· <strong>Document Preparation & Review:</strong> Assist clients in preparing all necessary documentation, meticulously reviewing applications to ensure accuracy and completeness, minimizing potential delays or rejections.</p><p>· <strong>Regulatory Compliance:</strong> Stay abreast of the latest changes in worldwide visa regulations and policies to provide informed and compliant advice.</p><p>· <strong>Sales & Service:</strong> Proactively identify and pursue sales opportunities, guiding clients through the entire application process with professionalism and empathy.</p><p>· <strong>Problem Resolution:</strong> Address client inquiries, concerns, and potential issues with efficiency and a solution-oriented approach.</p><p>· <strong>Database Management:</strong> Maintain accurate and confidential client records and application statuses.<br><br><strong>Skills & Technologies:</strong> This role demands proficiency in <strong>Visa Processing</strong>, an in-depth understanding of <strong>Worldwide Visa Regulations</strong>, and specialized <strong>Tourism Visa Expertise</strong>. You will also utilize your strong <strong>Client Consultation</strong> abilities, demonstrate excellent <strong>Sales Acumen</strong>, and provide consistent <strong>Customer Service Excellence</strong>. Familiarity with <strong>Document Management</strong> systems, exceptional <strong>Attention to Detail</strong>, and robust <strong>Problem-Solving</strong> skills are crucial. Strong <strong>Communication Skills</strong>, both written and verbal, alongside superior <strong>Interpersonal Skills</strong> and <strong>Cross-Cultural Communication</strong> capabilities, will ensure your success. Effective <strong>Time Management</strong> and proficiency in common office software, including <strong>Microsoft Office Suite</strong>, are expected.</p><p><br><strong>Growth Opportunities:</strong> We are committed to your professional development. In this role, you will have the chance to deepen your expertise in international travel regulations, expand your knowledge of diverse cultures, and take on increasing levels of responsibility within our growing</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing legal technology company focused on building AI-powered SaaS platforms for the legal industry. Their flagship platform streamlines the full lifecycle of bankruptcy case management—from lead generation and client intake to document collection, legal workflows, communication, accounting, and post-filing processes. As the company continues to expand, they are seeking a <strong>Senior AI Full-Stack Product Engineer</strong> to help build, enhance, and scale multiple AI-driven legal technology products for nationwide adoption by law firms across the United States.<br></p><br>Role Overview<p>The <strong>Senior AI Full-Stack Product Engineer</strong> will work directly alongside the founder to build and scale AI-powered SaaS products for the legal industry. The <strong>Senior AI Full-Stack Product Engineer</strong> will translate product concepts, AI-generated prototypes, and workflows into production-ready applications while developing scalable frontend and backend systems, implementing AI integrations, building APIs, and improving automation across multiple legal technology platforms. This role is ideal for a highly technical, product-minded engineer who thrives in fast-paced startup environments and enjoys taking ownership from concept through deployment.<br></p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5:00 PM EST</p><br>Key ResponsibilitiesAI SaaS Product Development<ul><li><p>Build and enhance AI-powered SaaS applications and internal platforms.</p><br></li><li><p>Translate founder ideas, workflows, and storyboards into production-ready product features.</p><br></li><li><p>Replicate and improve workflows created using AI-assisted development tools.</p><br></li><li><p>Rapidly prototype and iterate on new product functionality.</p><br></li></ul>Full-Stack Engineering<ul><li><p>Develop and maintain frontend and backend systems across multiple SaaS products.</p><br></li><li><p>Build dashboards, workflows, automations, client portals, and internal tools.</p><br></li><li><p>Implement scalable application architecture and clean development practices.</p><br></li><li><p>Troubleshoot issues, optimize performance, and improve platform reliability.</p><br></li></ul>API Integrations & Automation<ul><li><p>Integrate third-party APIs and external services.</p><br></li><li><p>Build integrations with platforms such as Twilio, SendGrid, Google Meet, BoldSign, and similar services.</p><br></li><li><p>Implement workflow automation and complex business logic.</p><br></li><li><p>Ensure secure authentication, reliable API connectivity, and seamless data flow.</p><br></li></ul>AI & Workflow Systems<ul><li><p>Develop AI-powered workflows using modern LLM technologies.</p><br></li><li><p>Optimize AI prompts, workflow logic, and automation reliability.</p><br></li><li><p>Support AI-assisted document processing and communication workflows.</p><br></li><li><p>Continuously identify opportunities to improve operational efficiency through AI.</p><br></li></ul>Collaboration & Product Execution<ul><li><p>Work directly with the founder during product planning and implementation sessions.</p><br></li><li><p>Participate in collaborative Zoom and Google Meet product reviews.</p><br></li><li><p>Operate with a high level of ownership and accountability.</p><br></li><li><p>Recommend technical improvements and product enhancements.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>4+ years</strong> of experience in full-stack software development.</p><br></li><li><p>Experience building SaaS products and web applications.</p><br></li><li><p>Experience working in startup or fast-paced product environments.</p><br></li><li><p>Experience implementing APIs and automation systems.</p><br></li><li><p>Experience with AI-assisted development tools and AI workflows is strongly preferred.</p><br></li></ul>Skills<ul><li><p>Strong full-stack software engineering capabilities.</p><br></li><li><p>Strong understanding of scalable SaaS architecture.</p><br></li><li><p>Experience building frontend applications using React and Next.js.</p><br></li><li><p>Experience building backend systems using Node.js, Python, Express, or FastAPI.</p><br></li><li><p>Experience with cloud infrastructure, preferably AWS.</p><br></li><li><p>Experience working with PostgreSQL, Firebase, Supabase, MongoDB, or similar databases.</p><br></li><li><p>Strong understanding of REST APIs, webhooks, authentication, and system integrations.</p><br></li><li><p>Familiarity with OpenAI APIs, Claude APIs, or similar AI services.</p><br></li><li><p>Strong problem-solving and debugging abilities.</p><br></li><li><p>Excellent communication and collaboration skills.</p><br></li><li><p>Product-minded approach with strong attention to scalability and user experience.</p><br></li></ul>What Success Looks Like<ul><li><p>Founder concepts and prototypes are successfully translated into production-ready product features.</p><br></li><li><p>SaaS platforms remain scalable, reliable, and easy to maintain.</p><br></li><li><p>AI-powered workflows and integrations are rapidly developed and deployed.</p><br></li><li><p>Technical collaboration with leadership is proactive and highly effective.</p><br></li><li><p>Product releases consistently meet quality, performance, and scalability expectations.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to work directly with the founder of an innovative legal technology company building AI-powered SaaS platforms for the legal industry. As the <strong>Senior AI Full-Stack Product Engineer</strong>, you'll help shape multiple products from the ground up while leveraging AI, automation, and modern software engineering practices to build solutions with nationwide impact.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Admin – Real Estate Operations will be responsible for the accurate and timely coordination of all administrative tasks related to Talabat's real estate portfolio. This includes collecting, organizing, and sharing documentation required for lease agreements, renewals, approvals, and internal compliance. The role plays a critical support function in ensuring operational continuity and audit readiness across the real estate team.<br><br>Key Responsibilities<br><br>Documentation & Record Management<br><br>Collect, verify, and organize all required documentation for new leases, lease renewals, extensions, and contract terminations. Maintain an organized digital and physical filing system for all lease-related paperwork, contracts, approval forms, and legal documents. Ensure documents are properly named, tracked, and stored in alignment with internal governance protocols.<br><br>Coordination & Communication<br><br>Coordinate with internal stakeholders (e.g., legal, finance, operations) to gather required inputs for real estate paperwork. Liaise with landlords and property managers to request or submit supporting documentation. Track the progress of document collection and flag pending items to the Real Estate Manager or Sr. Manager.<br><br>Compliance & Tracking<br><br>Ensure documentation submitted meets internal formatting, policy, and approval standards. Support the real estate team in preparing materials for internal approvals and audits. Maintain trackers for active, pending, and upcoming lease-related documentation.<br><br>Process Adherence<br><br>Follow established checklists and workflows to ensure nothing is missed in the leasing lifecycle. Assist in refining documentation workflows to improve turnaround time and reduce errors.<br><br>WHAT DID WE ORDER?<br><br>2 years of experience in administrative, operations, or real estate coordination roles. Strong organizational skills and attention to detail. Ability to manage multiple requests and deadlines simultaneously. Basic familiarity with real estate contracts is a plus. Proficiency in Microsoft Excel, Google Drive, and document management tools.
<p>The Senior Full-Stack Developer is responsible for the design, development, deployment, and continuous improvement of ITIDA's customer-facing digital products. This includes public-facing websites, external service portals, API integrations, and any digital interface that connects ITIDA with its external stakeholders including registered companies, technology investors, program applicants, and the general public.</p><p> </p><p>This role operates within the Digital Transformation scope under the direct supervision of the IT Manager, and works in close coordination with the Internal Applications team. The position is expected to function with a high degree of autonomy, taking end-to-end ownership of external digital products from requirements gathering through to production and maintenance.</p><p></p><p><strong>1 External Web & Portal Development</strong></p><p>• Design, develop, and maintain ITIDA's public-facing websites, service portals, and digital platforms.</p><p>• Build responsive, accessible, and performant front-end interfaces aligned with ITIDA's brand identity and UX standards.</p><p>• Develop robust back-end services, RESTful APIs, and integrations with third-party systems and government platforms.</p><p>• Ensure all external-facing applications meet web security standards (OWASP Top 10) and performance benchmarks.</p><p> </p><p><strong>2 API Development & Integration</strong></p><p>• Design and expose secure REST/GraphQL APIs consumed by external partners, mobile applications, and third-party integrations.</p><p>• Integrate with external government systems, payment gateways, identity verification services, and data providers as required.</p><p>• Document all APIs using OpenAPI/Swagger standards and maintain up-to-date technical documentation.</p><p> </p><p><strong>3 Architecture & Technical Quality</strong></p><p>• Contribute to the selection of frameworks, tools, and hosting architectures for external applications.</p><p>• Enforce coding standards, conduct code reviews, and maintain a clean, maintainable codebase.</p><p>• Implement CI/CD pipelines and automated testing (unit, integration, end-to-end) for all external products.</p><p>• Monitor application health, performance, and uptime using appropriate observability tools; respond to incidents.</p><p> </p><p><strong>4 Collaboration & Stakeholder Engagement</strong></p><p>• Translate business and departmental requirements into clear technical specifications and deliver against agreed timelines.</p><p>• Work closely with the Business Analyst on requirements documentation, gap analysis, and SLA definitions.</p><p>• Coordinate with the Internal Applications team to ensure consistency in shared components, design systems, and data contracts.</p><p>• Liaise with external vendors, hosting providers, and technology partners as needed.</p><p> </p><p><strong>5 Security, Compliance & Governance</strong></p><p>• Ensure all external applications comply with EGCert Security requirements applicable to public-facing services.</p><p>• Apply security best practices across the full stack: input validation, authentication, authorization, encryption, and audit logging.</p><p>• Participate in periodic security assessments and penetration testing cycles; remediate identified vulnerabilities within agreed SLAs.</p><p><strong>Requirements</strong></p><ul><li><p><strong>1 Education</strong></p><p>• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field.</p><p>• A relevant postgraduate qualification or professional certifications are a plus.</p><p> </p><p><strong>2 Experience</strong></p><p>• 5 to 8 years of hands-on experience in full-stack web development, with a strong portfolio of external-facing digital products.</p><p>• Demonstrated experience owning the full development lifecycle: requirements, design, development, testing, deployment, and maintenance.</p><p>• Prior experience in a government agency, public sector digital services, or regulated environment is an advantage.</p><p> </p><p><strong>3 Technical Skills — Front-End</strong></p><p>• Proficiency in one or more modern JavaScript frameworks: React.js, Vue.js, or Angular.</p><p>• Strong command of HTML5, CSS3, responsive design principles, and accessibility standards.</p><p>• Familiarity with component libraries and design systems.</p><p> </p><p><strong>4 Technical Skills — Back-End</strong></p><p>• Proficiency in one or more server-side languages/frameworks: Node.js (Express/NestJS), Python (Django/FastAPI), PHP (Laravel), or Java (Spring Boot).</p><p>• Strong experience designing and consuming RESTful APIs; GraphQL experience is a plus.</p><p>• Solid understanding of authentication and authorization patterns: OAuth 2.0, JWT, OpenID Connect.</p><p>• Experience with relational databases (PostgreSQL, MySQL, SQL Server) and basic query optimization.</p><p> </p><p><strong>5 DevOps & Infrastructure</strong></p><p>• Experience with cloud platforms — Microsoft Azure preferred (aligns with ITIDA's existing M365/Azure environment); AWS or GCP also acceptable.</p><p>• Practical knowledge of containerization (Docker) and orchestration concepts (Kubernetes is a plus).</p><p>• Hands-on experience with CI/CD tools: Azure DevOps, GitHub Actions, GitLab CI, or equivalent.</p><p>• Understanding of DNS, SSL/TLS, CDN configuration, and web hosting management.</p><p> </p><p><strong>6 Soft Skills</strong></p><p>• Strong written and verbal communication skills in both Arabic and English.</p><p>• Ability to work independently and take ownership of deliverables with minimal supervision.</p><p>• Strong analytical and problem-solving mindset; comfortable with ambiguity in early-stage projects.</p><p>• Collaborative team player with experience working alongside non-technical stakeholders.</p></li></ul><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><strong>Responsibilities:</strong></p><ul><li>Welcome and direct visitors and guests to the appropriate department or employee in a professional manner.</li><li>Answer, screen, and transfer incoming calls using proper telephone etiquette.</li><li>Handle general inquiries and provide accurate information to callers and visitors.</li><li>Maintain accurate visitor logs while enforcing access control and security procedures.</li><li>Notify employees promptly upon the arrival of their guests.</li><li>Receive, sort, and distribute incoming mail, documents, packages, and deliveries.</li><li>Schedule meeting rooms and ensure they are clean, stocked, and properly set up before use.</li><li>Keep the reception area clean, organized, and presentable at all times.</li><li>Perform administrative tasks including data entry, filing, scanning, printing, and document preparation.</li><li>Collaborate with the Administration and Security teams on front-desk operations and visitor management.</li><li>Handle sensitive company, employee, and guest information with strict confidentiality.</li><li>Assist with additional administrative duties as assigned by management.</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><ul><li>Bachelor’s degree in Business Administration, Commerce, Languages, or a related field.</li><li><strong>Open to entry-level candidates and fresh graduates.</strong></li><li>Good in written and spoken English.</li><li>Working knowledge of MS Office applications (Word, Excel, Outlook).</li><li>Excellent communication skills, a professional demeanor, and a positive attitude.</li><li>Strong ability to multitask, prioritize tasks, and maintain high attention to detail.</li><li>Proven ability to handle inquiries courteously and maintain strict confidentiality.</li></ul>
<p><strong>Job Accountabilities:</strong></p><ol><li>Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses.</li><li>Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution.</li><li>Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution.</li><li>Educate customers on ADIB’s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage.</li><li>Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors.</li><li>Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements.</li><li>Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).</li><li>Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls.</li></ol><p><strong>Qualifications & Experience:</strong></p><ul><li>Bachelor’s degree in Business Administration, Management, or related field.</li><li>Officer: 0–2 years of experience in call center.</li><li>Senior Officer: 2–4 years of experience in call center.</li></ul><p><strong>Skills:</strong></p><ul><li>Excellent communication skills.</li><li>Excellent problem-solving and decision-making skills.</li><li>Excellent organizational and time-management skills.</li></ul><p><strong>Technical Skills:</strong></p><ul><li>Good knowledge of call center software and systems.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li></ul><p><br></p>
<p>Work directly with a leading AI research lab on real-world software engineering problems.</p><ul><li><p>Evaluate AI-generated code for correctness, efficiency, and maintainability.</p></li><li><p>Design challenging engineering problems and test cases that probe model reasoning.</p></li><li><p>Review model output step by step and document where and why it fails.</p></li><li><p>Help push model performance on production-grade software tasks.</p></li></ul><p>Compensation: $245 - $280 per hour</p><p>Location: Fully remote, work from anywhere</p><p>Type: Flexible contract, not a full-time position</p><p><br></p><ul><li><p>5+ years of professional software engineering experience at a strong engineering organisation.</p></li><li><p>Deep expertise in system design, code review, and debugging complex issues.</p></li><li><p>Solid grounding in algorithms, data structures, and software architecture.</p></li><li><p>Production experience in Python, Java, Go, Rust, C++ or TypeScript.</p></li><li><p>No prior AI or machine learning experience required. Your engineering judgement is what matters.</p></li></ul><p>Bachelor's degree in Computer Science or equivalent practical experience.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li><li>Minimum of 5-7 years of professional software development experience, demonstrating a strong track record of delivering complex projects.</li><li>Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, Go) and its associated ecosystem.</li><li>Deep understanding of data structures, algorithms, and object-oriented design principles.</li></ul>
<p>About the Role</p><p>We are seeking a dedicated and articulate Customer Service Representative to join our Dubai Account team in Abbasia, Cairo. In this role, you will serve as the frontline voice of the brand, delivering exceptional service to customers through inbound and outbound support channels.</p><p>This position is ideal for professionals who thrive in a structured, service‑oriented environment and are committed to resolving customer inquiries with accuracy, empathy, and efficiency.</p><p>---</p><p>Key Responsibilities</p><p>· Serve as the primary point of contact for customers via voice and chat channels</p><p>· Diagnose and resolve technical and non‑technical customer inquiries</p><p>· Escalate and follow up on complex cases to ensure complete resolution</p><p>· Document all customer interactions accurately within internal systems</p><p>· Collaborate cross‑functionally to improve service quality and customer satisfaction</p><p>---</p><p>Qualifications</p><p>· Bachelor's degree in any discipline</p><p>· English proficiency at B1+ level or above</p><p>· Exceptional verbal and written communication skills</p><p>· Strong analytical and problem‑solving capabilities</p><p>· Ability to perform effectively within a structured, target‑driven environment</p><p>· Flexibility to work rotational shifts</p><p>· Graduates are encouraged to apply</p><p>---</p><p>Compensation & Benefits</p><p>· Net salary: 13,000 EGP</p><p>· Social & Medical Insurance</p><p>· Fully funded paid training program</p><p>· Rotational shifts </p><p>· 2 rotational days off per week</p><p>· Clear career progression and promotion pathways</p><p>· Professional, supportive, and performance‑driven work environment</p><p>· Prime office location: Abbasia, Cairo</p>
<p>Sutherland is seeking an experienced GERMAN-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching, communication and people leadership skills! Core Responsibilities Validate agent activities against assigned lead volumes and resolve mismatches. Review sales with required artifacts; approve only validated sales. Reject invalid or incomplete sales and ensure only approved sales are counted. Conduct one-on-one coaching and review a minimum of one customer contact per agent per week. Document coaching and feedback in the Sutherland tool. Conduct pre-shift and post-shift huddles and cascade process or policy updates. Own team performance across sales, productivity, quality and attendance. Maintain quality and compliance oversight. Manage stakeholder communication, escalations and action plans. Review reporting and act on performance gaps. Support employee engagement and development. The team manager to validate the sales file before declaring it in the WBR on every Monday.</p><p><strong>Desired Candidate Profile</strong></p><p>1-2 years of Team Management experience within the BPO industry MUST SPEAK GERMAN at a B1 level, B2 preferred! Ability to coach, mentor & develop a team of frontline agents B2B sales/customer service experience is key Must be able to work onsite in Alexandria</p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<ul><li><p>Design, develop, and maintain automated test frameworks and test suites.</p></li><li><p>Create and execute automated functional, regression, integration, and end-to-end tests.</p></li><li><p>Collaborate closely with developers, product managers, and QA teams.</p></li><li><p>Identify, document, and track software defects.</p></li><li><p>Continuously improve testing processes and automation coverage.</p></li><li><p>Support the transition from manual testing to fully automated testing practices.</p></li><li><p>Leverage AI-assisted testing tools and modern QA technologies.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Computer Science, Engineering, or a related field.</p></li><li><p>0–2 years of experience in QA software testing (Manual and Automation)</p></li><li><p>Certified <strong>ISTQB Foundation level is Preferred</strong>.</p></li><li><p>Exposure to automation frameworks using Appium, Selenium, Playwright or similar tools.</p></li><li><p>Hands-on experience in API testing for RESTful services using Postman, or automation frameworks.</p></li><li><p>Familiarity with integrating test automation into CI/CD pipelines.</p></li><li><p>Strong understanding of <strong>SDLC</strong>, STLC, and <strong>Agile</strong>/Scrum methodologies.</p></li><li><p>Proficiency in at least one programming or scripting language: <strong>Java</strong>, Python, or JavaScript.</p></li><li><p>Excellent analytical, debugging, and problem-solving skills.</p></li><li><p>Strong communication skills and ability to collaborate across engineering and product teams.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Test Automation Frameworks</p></li><li><p>API Testing (Postman, Rest Assured or similar)</p></li><li><p>SQL / Database Testing</p></li><li><p>Test Case Design & Execution</p></li><li><p>Defect Tracking & Reporting</p></li><li><p>Agile / Scrum Methodologies</p></li><li><p>Jira or similar test management tools</p></li><li><p>Git / Version Control</p></li></ul><p></p>
<ul><li><p>Prepare detailed <strong>MEP drawings</strong> including HVAC, Plumbing, Fire Fighting, and other MEP systems as required.</p></li><li><p>Develop <strong>shop drawings, coordination drawings, and as-built drawings</strong> based on project requirements.</p></li><li><p>Review drawings, specifications, and project documents to ensure accuracy and completeness.</p></li><li><p>Coordinate MEP drawings with <strong>architectural, structural, and other engineering disciplines</strong>.</p></li><li><p>Incorporate revisions and comments received from engineers, consultants, and project teams.</p></li><li><p>Ensure drawings comply with approved designs, project specifications, and relevant standards.</p></li><li><p>Assist engineers in preparing drawings and technical documentation required for project execution.</p></li><li><p>Update and maintain drawing files and ensure proper document control.</p></li><li><p>Conduct site visits when required to verify actual site conditions and reflect them in drawings.</p></li><li><p>Coordinate with the site and technical office teams to resolve drawing-related issues.</p></li><li><p>Prepare accurate drawings within the required project deadlines.</p></li><li><p>Ensure proper organization and filing of all drawings and revision</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree / Diploma in <strong>Engineering, Architecture, or relevant field</strong>.</p></li><li><p>Previous experience as an <strong>MEP Draftsman</strong> is preferred.</p></li><li><p>Good knowledge of MEP systems and technical drawings.</p></li><li><p>Proficiency in <strong>AutoCAD</strong> is required.</p></li><li><p>Knowledge of <strong>Revit MEP</strong> is an advantage.</p></li><li><p>Good understanding of engineering drawings and construction documentation.</p></li><li><p>Good attention to detail and accuracy.</p></li><li><p>Ability to work effectively within a team and meet deadlines.</p></li></ul><p></p>
<p>Strategic Gears is a management consulting firm operating across Saudi Arabia, Egypt, Spain, Qatar, and the UK delivering Strategy & Transformation, PMO, Digital & Technology, and Financial Advisory across 13 sectors. We re hiring an Executive Assistant to support our Partners needs from our Cairo Office.</p><p>What your will do!</p><ul><li>Draft and review communications on behalf of Partners with the tone and accuracy the brand demands.</li><li>Organize Partner-level meetings end-to-end: pre-reads, briefings, logistics, minutes, and action follow-through.</li><li>Process expenses and coordinate with EAs across KSA, Egypt, Qatar, Spain and the UK.</li><li>Manage complex, multi-time-zone calendars for Partners; resolve conflicts and prioritize sensitive matters proactively.</li><li>Coordinate domestic and international travel across SG s regional footprint.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3 5 years as an EA supporting senior leadership; professional services background (consulting, law, banking) preferred.</li><li>Bachelor s degree.</li><li>Full professional fluency in English.</li><li>Advanced MS Office, AI and digital productivity tools</li></ul><p>Competencies</p><ul><li>Ownership & Accountability delivers without prompting.</li><li>Communication clear, structured, concise.</li><li>Drive for Excellence exceptional attention to detail.</li><li>Stakeholder Management builds trust quickly across Partners, clients, and teams.</li><li>Document Structuring & Writing produces polished communications and minutes.</li><li>Digital & AI Fluency leverages tools to drive efficiency.</li><li>Project Management & Delivery handles parallel workstreams with shifting priorities.</li></ul>
<p>Prepares periodic reports regarding the activities and achievements to be submitted to the procurement manager on monthly basis or when required Performing other duties related to the job as assigned by the procurement manager. Create RFQ for the materials and services, for projects, departments, project materials,Consumables, fixed assets, equipment, services, and subcontracts. Techno commercial evaluation and preparation of comparative statements Generating PO for services and materials, Follow up on material delivery and documentation requirements Follow client standards and procedures for inspection, documentation requirements, delivery requirements, etc. Vendor evaluation & registration Generating reports in ERP and MS-EXCEL for the Purchase requisitions, RFQ and PO s.Monitoring of the Document control and expediting activities concerning the above purchasing documents Attending client meetings and meetings with designers Attending vendor facilities, as necessary in expediting and follow-up. Generating vendor database for the materials, services, and subcontractors. Create and follow up on all contracts for vendors and subcontracts.</p><p><strong>Desired Candidate Profile</strong></p><p>Architecture or Civil Bachelor's degree. Proficiency in the Arabic and English languages. 3:5 years of experience in a related field Professional knowledge of Commercial & Retail industries' methods, and applications Professional knowledge in Wholesale and Retail Procurement Knowledge of related governmental laws and legislation</p>
<p>The Expert Assistant ( Executive Assistant) provides high-level administrative and organizational support to the Country Manager, CFO, and Head of HR , ensuring smooth coordination of their daily activities, meetings, priorities, and business requirements. The role requires a proactive, highly organized, and discreet professional with strong communication and coordination skills, capable of managing multiple priorities and supporting senior executives effectively. Supports managers and teams with administrative and organizational topics Manages ad-hoc requests from managers and team members Organizes travel planning Manages e-Mail, written mail, fax , Manages phone calls and requests Organizes and maintains calendars and appointments Manages internal document-storage and -tracking Creates and maintains presentations and reports, etc. according to specified criteria Takes responsibility for the content-related and organizational preparation of meetings, the meeting minutes as well as follow-up of meetings Ensures adherence to 5S rules in area of responsibility and conducts periodical 5S audits with the support of managers</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business administration, Management, or a related field.</li><li>(4 7) years of experience in an administrative or executive assistant role (manufacturing or industrial environment is a plus).</li><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal English language</li><li>High level of communication skills.</li><li>Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).</li></ul>
<ul><li><p>Managed customer inquiries, concerns, and complaints through social media chats, ensuring timely and professional support.</p></li><li><p>Maintain a deep understanding of the company’s products and services to effectively address customer queries and provide accurate recommendations.</p></li><li><p>Identify customer needs and offer relevant products or services, aiming to achieve sales targets or upsell where applicable</p></li><li><p>Resolve customer issues promptly and effectively, ensuring a high level of satisfaction by addressing complaints or troubleshooting problems.</p></li><li><p>Assist customers with placing, modifying, or tracking orders, ensuring accuracy and timeliness in all transactions.</p></li><li><p>Accurately document customer interactions, feedback, and issues in the company’s CRM system for tracking and analysis.</p></li><li><p>Adhere to company policies, procedures, and quality standards, ensuring compliance with any legal or regulatory requirements.</p></li><li><p>Meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction scores, and first-call resolution.</p></li><li><p>Exhibit professional and empathetic communication, maintaining a positive tone and attitude during interactions.</p></li><li><p>Work closely with other team members and departments to escalate complex issues and provide seamless customer service.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Ownership</p></li></ul><ul><li><p>Functional Skills</p></li><li><p>ideas presentation and Taking initiative</p></li><li><p>Continuous Learning </p></li><li><p>Customer Centricity</p></li><li><p>Very good knowledge of the different selling techniques</p></li><li><p>Determined to achieve the sales target</p></li><li><p>Very good knowledge of all the products' features</p></li><li><p>Knowledge of all processes followed</p></li></ul><p> </p>