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About the Role We are looking for a Business Data Analyst to join our Data Management and AI team and support data-driven decision-making across our digital banking platform. In this role, you will work closely with business stakeholders and technical teams to translate business questions into measurable metrics, build dashboards, and ensure that data insights support business objectives. This position is ideal for a junior analyst who is passionate about data, analytics, and financial technology and wants to grow within a fast-paced fintech environment. Team Overview The Data Management and AI team works across the entire technology stack at QNBeyond Plus, enabling advanced analytics, reporting, and AI-driven insights. Our team collaborates with multiple technology and business teams to manage, analyze, and serve data that helps deliver innovative digital banking experiences for our customers. Key Responsibilities Business & Data Collaboration Act as a bridge between business stakeholders and data teams. Gather and document reporting and analytics requirements. Translate business questions into metrics, KPIs, and analytical insights. Analytics & Reporting Design and develop dashboards and reports to support business decisions. Validate that analytical outputs accurately answer business needs. Data Analysis Analyze business data to identify patterns, trends, and opportunities. Support teams in using data to improve customer experience and operational performance. Stakeholder Engagement Lead analytical initiatives and influence stakeholders with data insights. Ensure effective communication between business teams and technical teams. What We Are Looking For You must be:Self-motivated, proactive, and results-driven A team player who enjoys collaboration and learning A problem solver who approaches challenges with analytical thinking Customer-oriented, committed to delivering valuable insights Detail-oriented, especially regarding data quality and compliance Adaptable and eager to grow in a fast-paced fintech environment Qualifications Technical Skills Strong knowledge of SQLGood understanding of data modeling concepts Knowledge of business intelligence tools is a plus Professional Skills Strong verbal and written communication skills Experience with requirements gathering and documentation Basic leadership or initiative-taking capabilities Domain Knowledge Knowledge of banking or financial services is a plus Experience working in regulated environments or PCI/DSS compliance is advantageous Experience2+ years of experience in data analysis, business analysis, or system analysis At least 1 year of experience in fintech or regulated environments is preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong></p><br> <p>The Senior Specification Writer responsible for leading the preparation, coordination, and delivery of project performance specification for multidisciplinary building projects across the GCC region and emerging markets. Producing specification document aligning to the latest CSI MasterFormat classification, familiarity with AIA MasterSpec/ Specpoint principles, and quick adoption of SSH Office Master Specification baseline, tailored to project-specific design intent, GCC authority regulations, international codes and standards, and current industry best practices. The position also supports design teams with technical guidance, product research, and design coordination.</p><br> <p><strong>Core Responsibilities</strong></p><br> <ul> <li>Preparation, coordination, and management of specification in CSI Master Format 2020 aligned with AIA MasterSpec/ Specpoint principles.</li> <li>Proficient in specification writing for full building envelope, shell &amp; core, FoH, BoH, and associated systems. Exposure to landscape materials and specification considered an advantage.</li> <li>Ensure specifications are technically robust, coordinated with design drawings, compliant with local and international codes, and authority requirements, aligned with project delivery milestones.</li> <li>Align specification to project-specific requirements, GCC authority standards, and client briefs.</li> <li>Support the development and maintain SSH Office Master specification.</li> <li>Ensure full coordination between drawings, schedules, and specifications.</li> <li>Identify missing information in drawings and proactively coordinate with design teams.</li> <li>Support post-tender technical clarifications and contractor queries related to specifications.</li> </ul> <p><strong>Skills &amp; Experiences</strong></p><br> <ul> <li>Bachelor’s degree in architecture, Architectural Engineering, Construction Engineering, Quantity Surveying, or related discipline (Master’s preferred).</li> <li>Minimum 8–12 years of professional experience, with at least 5 years dedicated to specification writing for GCC projects.</li> <li>Demonstrated experience preparing full architectural specification packages at SD, DD, and IFC stages.</li> <li>Experience on mixed-use, commercial, hospitality, residential, or large-scale developments in GCC preferred.</li> </ul> <p><strong>Core Competencies</strong></p><br> <ul> <li>Strong command of CSI Master Format 2020 (including all current updates) and Spec point baseline content, guidelines and principles.</li> <li>Demonstrated expertise in architectural specification writing across full building scope.</li> <li>Advanced technical knowledge in architectural materials and systems (waterproofing, façade, fire-rated assemblies, flooring, internal and external finishes, roofing, etc).</li> <li>Awareness of BIM-compliant Specification structure and content.</li> <li>Strong understanding of GCC construction practices.</li> <li>Understanding of project sustainability requirements, including integration of LEED, Sidama, Mostadam, GSAS, and regional green building requirements into performance-based specifications.</li> <li>High attention to detail and documentation accuracy.</li> <li>Strong coordination and communication skills across multidisciplinary teams.</li> <li>Ability to manage multiple projects and deadlines simultaneously.</li> <li>Leadership capability with structured mentoring approach.</li> </ul> <br> </div>

Company Description Data Flow Group is a global provider of specialized Primary Source Verification, background screening, and immigration compliance services that help organizations reduce risk and make informed decisions about applicants and registrants. The company leverages high data security standards, advanced technology, rigorous processes, qualified research analysts, and a network of over 100,000 issuing authorities to verify credentials directly from primary sources. Data Flow adheres to leading international regulatory standards, including JCI, ISO, and GDPR, ensuring reliability and compliance in all verification activities. Headquartered in Dubai, the Group operates offices worldwide and serves clients in more than 200 countries, offering multilingual, locally tailored services supported by expert language partners.<br>Role Description This full-time, on-site Contact Center Specialist role is based in Giza. The Contact Center Specialist will handle inbound and outbound customer interactions via phone, email, and other channels, providing accurate information about Data Flow’s verification services and processes. Responsibilities include resolving inquiries, addressing concerns, and guiding applicants and clients through required steps while following established contact center procedures and service level agreements. The role involves using IVR and contact center systems to manage queues, document interactions, and escalate complex cases appropriately. The specialist is expected to maintain high standards of customer satisfaction, contribute to continuous improvement initiatives, and collaborate with team members and supervisors to ensure consistent, high-quality service.<br>Qualifications Candidates should possess skills in Contact Center Operations and IVR, including familiarity with call routing, queue management, and contact center tools. Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on empathy, problem-solving, and relationship building. Candidates should possess excellent Communication skills, both verbal and written, and be able to interact clearly and professionally with diverse customers. Relevant experience in a contact center, customer support, or service-oriented environment is highly beneficial. Ability to work on-site in Giza, Smart Village manage time effectively, and handle high volumes of customer interactions. Comfort with using CRM or ticketing systems and basic computer applications; prior experience in verification, compliance, or similar fields is an advantage. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is a plus.

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <p><strong>Oversee daily operations:</strong> Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p> <p><strong>Room readiness:</strong> Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p> <p><strong>Public area maintenance:</strong> Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p> <h4>Team leadership & development</h4> <ul> <li>Supervise housekeeping team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</li> <li>Training & development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</li> <li>Team scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</li> </ul> <h4>Quality control & inspections</h4> <ul> <li>Inspect rooms & facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</li> <li>Quality assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</li> </ul> <h4>Inventory & supplies management</h4> <ul> <li>Inventory control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</li> <li>Laundry operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</li> </ul> <h4>Guest service & relations</h4> <ul> <li>Guest requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</li> <li>Problem resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</li> </ul> <h4>Health & safety compliance</h4> <ul> <li>Maintain health & safety standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</li> <li>Hygiene & cleanliness standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</li> </ul> <h4>Administrative support & reporting</h4> <ul> <li>Daily operations reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</li> <li>Budget & cost control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</li> </ul> <h4>Collaboration with other departments</h4> <ul> <li>Cross-department coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</li> <li>Issue resolution: Collaborate with engineering and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>People & culture</h4> <h5>Employee relations</h5> <ul> <li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li> <li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li> </ul> <h5>Recruitment</h5> <ul> <li>Hire new Heartists in conjunction with the People & Culture Leader through INES.</li> <li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li> </ul> <h5>Employee engagement and communications</h5> <ul> <li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li> <li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li> <li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li> </ul> <h5>Learning & talent development & performance management</h5> <ul> <li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li> <li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li> <li>Ensure departments have adequate departmental trainers, and these are well utilised.</li> <li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li> <li>Development of direct reports to give them ongoing feedback and development.</li> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> <li>Performs additional duties as directed by supervisors.</li> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> <li>Is fully conversant with all health and safety, fire and emergency procedures.</li> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> <li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li> <li>Attends meetings and training as required by supervisors.</li> <li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li> <li>Interacts with guests actively soliciting feedback.</li> </ul> <h4>Finance</h4> <ul> <li>The activities and contribution of the role will impact the performance of the hotel.</li> <li>They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li> <li>They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li> <li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li> <li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li> </ul> <p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p> <h4>Qualifications</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <h5>Leading myself</h5> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <h5>Leading others</h5> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <h5>Leading the business</h5> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Experience / certificates / education</h4> <ul> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><br>ou are about to apply for a certified Top Employer 2026<br> <br>Ready to be part of one of the Market Leaders in Egypt? Apply now<br>Raya Smart Buildings; one of Raya's subsidiaries is hiring a <b>Collection Accountant</b><br> <br><b>What will you do ?</b><br> <ul> <li> Assist in monitoring and managing the accounts receivable aging report to identify overdue accounts. </li> <li> Communicate with clients via phone and email to follow up on outstanding invoices. </li> <li> Document all communications and maintain accurate records of collection activities. </li> <li> Assist in receiving customer checks </li> <li> Review and organize all AR contracts to validate and coordinate with AR/Finance Team. </li> <li> Assist in handling billing discrepancies and customer inquiries. </li> <li> Ensure compliance with company policies, collection process and applicable legal regulations </li> <li> Communicate with clients for collection of WHT certificates. </li> <li> Assist in process improvement initiatives related to receivables management </li> <li> Support month-end and year-end closing processes by reconciling receivables </li> </ul><br><b>Skills Description</b><br>What will you need ?<br> <ul> <li> Attention to detail with excellent organizational skills </li> <li> Numerical skills </li> <li> Effective verbal and written communication skills </li> <li> Excellent communication and negotiation skills. </li> </ul> <br> <br> <ul> <li> Basic understanding of financial statements and accounting principles </li> <li> Proficient in Microsoft Excel </li> </ul><br><b>Job Details</b><br>Job Title<br> <br>Accounting Executive (Collection)<br>Job Country<br> <br>Egypt<br>Job City<br> <br>6th of October<br>Job Role<br> <br>Accounting/Banking/Finance<br>Employment Status<br> <br>Full time<br>Employment Type<br> <br>Employee<br><b>Preferred Candidate</b><br>Career Level<br> <br>Entry Level<br>Residence Location<br> <br>Egypt<br>Candidate Nationality<br> <br>Egypt<br><b>Raya Holding for Financial Investments</b><br> <br> Investment, Securities &amp; Funds Egypt 500 employees or more +123.1.234.567 https://rayacorp.com/ <br>Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations. Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania. Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric. <br><b>Similar Jobs</b><br>See All<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a professional and customer-focused Valet Parking Attendant to join our team in Cairo, Egypt. In this role, you will provide exceptional parking services to our guests while maintaining the highest standards of professionalism and vehicle care. You will be responsible for efficiently managing vehicle arrivals and departures, ensuring a seamless experience for all clients. This position requires someone who is reliable, organized, and committed to delivering outstanding customer service in a fast-paced environment.</p><br><ul><li>Greet guests upon arrival and provide courteous valet parking services</li><li>Safely operate and park vehicles in designated areas, following all traffic and safety regulations</li><li>Maintain accurate records of parked vehicles and guest information</li><li>Inspect vehicles for existing damage and document any issues before parking</li><li>Ensure vehicles are returned promptly and in the same condition as received</li><li>Maintain cleanliness and organization of the parking facility and work areas</li><li>Communicate effectively with team members to coordinate vehicle movements and guest requests</li><li>Handle guest inquiries and concerns with professionalism and courtesy</li><li>Perform routine vehicle checks and report any maintenance issues to management</li><li>Adhere to all company policies, safety protocols, and local traffic regulations</li><li>Work efficiently during peak hours to minimize guest wait times</li></ul><br>Qualifications<br><br><ul><li>Valid driver's license with a clean driving record</li><li>Proven experience operating both manual and automatic transmission vehicles</li><li>Previous valet parking or customer service experience (preferred)</li><li>Strong interpersonal and communication skills</li><li>Excellent time management and organizational abilities</li><li>Attention to detail and ability to follow instructions precisely</li><li>Physical stamina to stand for extended periods and work in various weather conditions</li><li>Ability to remain calm and professional under pressure</li><li>Knowledge of vehicle safety and basic vehicle care</li><li>Familiarity with parking management systems (preferred)</li><li>Fluency in Arabic and English (preferred)</li><li>Ability to work flexible hours, including evenings and weekends as needed</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to more balanced, sustainable and resilient development. Our almost 25,000 employees operate across over 70 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.<br><br>Our award-winning buildings consultancy unit at Egis UK (previously Thomas & Adamson) specialise in project management, cost management, building surveying and construction safety services. On recently joining the Egis Group, T&A had been supporting and leading organisations through the challenges of procuring, delivering and operating their built assets across the UK for over 90 years. The personalised nature of their expertise and advice gives our clients what they really want - greater confidence, more time and increased return on investment.<br><br>Due to continued growth, we now have an exciting opportunity for an Assistant Project Manager to join our team in London. <br><br><br><br>Job Description<br><br>We are seeking an experienced and dynamic Project Manager to join our organisation for a prestigious hotel hospitality construction project in Cairo, Egypt. In this pivotal role, you will lead complex, multi-faceted hotel construction initiatives from conception through successful delivery and operational handover, ensuring exceptional outcomes that enhance guest experience, operational excellence, and brand compliance.<br><br>Develop comprehensive Project Management Plans with clear project strategy, communication protocols, and master programmes identifying key milestones, deliverables, and critical path activities Conduct feasibility studies and develop strategic roadmaps aligned with hotel operator business objectives, guest experience requirements, and hospitality brand standards Lead project meetings and maintain strong professional relationships with colleagues, clients, contractors, and project teams based on mutual respect and integrity Oversee the production of Request for Proposals and tender documentation for hospitality-specific construction services and operational systems Review and evaluate tender submissions, negotiating with contractors to secure best value whilst ensuring compliance with hospitality standards Lead risk review workshops and value engineering initiatives to identify opportunities and mitigate challenges throughout the hotel construction lifecycle Monitor project performance against established KPIs, quality benchmarks, and hospitality-specific compliance requirements Assess contractor claims for delay events and work with commercial teams to minimise impact on hotel opening schedules Monitor and report on contractor progress, commercial matters, and project delivery status, ensuring compliance with hospitality standards and regulatory requirements Assess quality standards on-site with particular attention to guest-facing areas, issuing instructions for defect rectification Coordinate pre-opening inspections, operational testing, and staff familiarisation activities to ensure seamless transition to hotel operations Maintain rigorous document management and manage project close-out documentation Develop and manage project budgets, tracking expenditures, controlling costs, and forecasting financial performance across all construction phases Lead, mentor, and support project team members, fostering a collaborative work environment aligned with hospitality excellence principles Oversee and review the work of sub-consultants and directly appointed team members, ensuring alignment with project objectives<br><br><br>Qualifications<br><br>Required Qualifications:<br><br>Education & Certifications:<br><br>Bachelor's degree or equivalent in Project Management, Engineering, Construction Management, or related field Professional project management certification (PMP, PRINCE2, APM, or equivalent)<br>*Experience*<br><br>Minimum 25+ years of project management experience in complex, multi-stakeholder hospitality and hotel construction environments Extensive track record successfully delivering large-scale hotel construction projects from conception through operational handover Proven expertise managing hospitality-specific construction projects, including pre-opening coordination and operational transition Strong background in contract management, procurement processes, and commercial negotiations within the hospitality construction sector Established expertise in risk management frameworks, value engineering, and cost optimisation initiatives<br>*Technical Skills & Tools*<br><br>Advanced proficiency in Microsoft Office suite (Excel, Word, Power Point) Proficiency in MS Project or equivalent project management software Strong analytical and financial modelling capabilities<br>*Core Competencies*<br><br>Exceptional interpersonal and communication skills, both written and verbal Proven leadership and team management abilities with experience mentoring and developing project teams Excellent organisational and time management skills Demonstrated ability to analyse complex information and make sound strategic decisions Strong problem-solving and critical thinking skills with a strategic, visionary perspective Results-oriented with a strong client-centric focus and proven track record of delivering exceptional outcomes Calm, decisive, and resilient under pressure with extensive experience navigating complex project challenges Collaborative team player with strong emotional intelligence and inclusive leadership approach<br>**Preferred Qualifications**<br><br>Advanced degree (MBA or Master's in Project Management) Familiarity with international or multicultural project environments and cross-border hotel development Knowledge of relevant hospitality industry standards, building codes, and best practices

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><br><span><strong>Organizational Setting</strong></span></p><br><p><span>The main aim of the FAO Country Offices, which are headed by an FAO Representative, is to assist governments in developing policies, programmes and projects to achieve food security and nutrition and reduce hunger and malnutrition, promote sustainable agricultural development, reduce rural poverty, develop inclusive agri-food systems and strengthen livelihood resilience in line with the Organization’s Strategic Objectives and United Nations’ global and Government of Egypt’s national Sustainable Development Goals.</span></p><br><p><span><strong>Reporting Lines</strong></span></p><br><p><br><span>The Communication Assistant will work in close collaboration with FAOEG, RNE Communications, Office of Communications (OCC) branches and relevant communication focal points and under the overall supervision of the OIC FAO Representative in Egypt with the guidance of the Communication Expert at FAO Egypt.</span></p><br><p><span><strong>Technical Focus</strong></span></p><br><p><br><span>The incumbent will contribute substantially to writing outputs required by the Projects namely documenting project Success Stories.</span></p><br><p><span><strong>Tasks and responsibilities</strong></span></p><br><p><br><span>• Document compelling success stories showcasing the impact of projects on beneficiaries.</span><br><span>• Conduct interviews with beneficiaries, project staff, and other stakeholders.</span><br><span>• Develop success stories in engaging narratives, suitable for various platforms (website, social media, newsletters, reports).</span><br><span>• Collect photos to accompany success stories, where possible (or liaise with FAO’s photographer/videographer).</span><br><span>• Perform any other related duties.</span></p><br><p><span><strong>FAO Standards and guidelines:</strong></span></p><br><p><br><span>• Liaison with OCC will be maintained, either directly or through RNE focal point/coordinator, to ensure compliance with OCC standards, aligned messaging, and appropriate review and clearance processes. </span><br><span>• All communication materials will follow FAO clearance processes and comply with FAO standards, including: </span><br><span>FAO Strategic Framework 2022-31: </span><span>https://www.fao.org/strategic-framework/en</span><br><span>FAO social media policy and guidelines: </span><span>https://www.fao.org/2/socialmedia</span><br><span>Social Media Branding Guidelines: </span><span>https://openknowledge.fao.org/handle/20.500.14283/cb5044en</span><br><span>FAOSTYLE </span><span>https://openknowledge.fao.org/handle/20.500.14283/cb8081en</span><br><span>FAO terminology </span><span>http://www.fao.org/faoterm</span><br><span>FAO Names of Countries </span><span>https://www.fao.org/nocs/en</span><br><span>Story guidelines, Story template, UN map standards, FAO logo policy and related branding guidelines (available to staff). </span><br><span>• Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section.</span></p><br><p><span><strong>CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING</strong></span></p><br><p><span><strong>Minimum Requirements </strong></span></p><br><p><br><span>• University degree in in Digital Media, Communications, Journalism or related subjects;</span><br><span>• Seven years of relevant professional experience in Journalism or Communication or advocacy in programmes and projects;</span><br><span>• Working knowledge (level C) of Arabic and limited knowledge (level B) of English;</span><br><span>• National of Egypt or national of the country of assignment with valid work permit</span></p><br><p><span><strong>FAO Core Competencies</strong></span></p><br><p><br><span>• Results Focus</span><br><span>• Teamwork</span><br><span>• Communication</span><br><span>• Building Effective Relationships</span><br><span>• Knowledge Sharing and Continuous Improvement</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Giza – 6th of October City</span></p><br> <p><strong><span>Job Type:</span></strong><span> [Full-time, Contract]</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-OB1</span></p><br> <p><strong><span>About Us:</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&amp;D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>The <strong>Product Specialist – Immunology</strong> is responsible for promoting Hikma's Immunology portfolio to healthcare professionals, delivering scientific product knowledge, and building strong customer relationships to achieve sales objectives. The role requires developing a deep understanding of the Immunology therapeutic area, identifying customer needs, and executing territory plans to maximize brand performance while ensuring compliance with company policies and ethical standards.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Promote Hikma's Immunology products to healthcare professionals through regular field visits.</span></li> <li><span>Deliver accurate scientific and clinical information to support product positioning and appropriate patient care.</span></li> <li><span>Build and maintain strong relationships with key healthcare professionals, hospitals, and other stakeholders within the assigned territory.</span></li> <li><span>Execute the territory business plan to achieve sales targets and maximize market share.</span></li> <li><span>Identify business opportunities through customer insights, market analysis, and competitor monitoring.</span></li> <li><span>Accurately document customer interactions, sales activities, and market feedback in the CRM system.</span></li> <li><span>Collaborate closely with the Sales Manager, Medical, Marketing, and other cross-functional teams to ensure effective execution of business plans.</span></li> <li><span>Maintain up-to-date knowledge of the Immunology therapeutic area, clinical guidelines, product data, and competitive landscape.</span></li> <li><span>Participate in scientific meetings, product training sessions, and continuous learning initiatives to strengthen technical expertise.</span></li> <li><span>Ensure compliance with company policies, industry regulations, and all applicable quality, health, safety, and ethical standards.</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul> <li><span>B.Sc. degree in Pharmacy, Medicine, Veterinary Medicine, or an equivalent life sciences discipline.</span></li> <li><span>2–4 years of pharmaceutical sales experience; experience in Immunology, Specialty Care, Biologics, or Hospital Accounts is preferred.</span></li> </ul> <p><strong><span>Learn more about Hikma in Egypt </span></strong><strong><span>hikma-egypt-factsheet_-en-sep-2025.pdf</span></strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Giza – 6th of October City</span></p><br> <p><strong><span>Job Type:</span></strong><span> [Full-time, Contract]</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-OB1</span></p><br> <p><strong><span>About Us:</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&amp;D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>The <strong>Product Specialist – Immunology</strong> is responsible for promoting Hikma's Immunology portfolio to healthcare professionals, delivering scientific product knowledge, and building strong customer relationships to achieve sales objectives. The role requires developing a deep understanding of the Immunology therapeutic area, identifying customer needs, and executing territory plans to maximize brand performance while ensuring compliance with company policies and ethical standards.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Promote Hikma's Immunology products to healthcare professionals through regular field visits.</span></li> <li><span>Deliver accurate scientific and clinical information to support product positioning and appropriate patient care.</span></li> <li><span>Build and maintain strong relationships with key healthcare professionals, hospitals, and other stakeholders within the assigned territory.</span></li> <li><span>Execute the territory business plan to achieve sales targets and maximize market share.</span></li> <li><span>Identify business opportunities through customer insights, market analysis, and competitor monitoring.</span></li> <li><span>Accurately document customer interactions, sales activities, and market feedback in the CRM system.</span></li> <li><span>Collaborate closely with the Sales Manager, Medical, Marketing, and other cross-functional teams to ensure effective execution of business plans.</span></li> <li><span>Maintain up-to-date knowledge of the Immunology therapeutic area, clinical guidelines, product data, and competitive landscape.</span></li> <li><span>Participate in scientific meetings, product training sessions, and continuous learning initiatives to strengthen technical expertise.</span></li> <li><span>Ensure compliance with company policies, industry regulations, and all applicable quality, health, safety, and ethical standards.</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul> <li><span>B.Sc. degree in Pharmacy, Medicine, Veterinary Medicine, or an equivalent life sciences discipline.</span></li> <li><span>2–4 years of pharmaceutical sales experience; experience in Immunology, Specialty Care, Biologics, or Hospital Accounts is preferred.</span></li> </ul> <p><strong><span>Learn more about Hikma in Egypt </span></strong><strong><span>hikma-egypt-factsheet_-en-sep-2025.pdf</span></strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose Support and execute interior design projects from concept development through implementation, ensuring design quality, technical accuracy, and alignment with project requirements, budget, and timelines.<br> Key Responsibilities 1.<br> Concept Development Support the development of design concepts, mood boards, and 3D visualizations based on project briefs and design direction.<br> Participate in client meetings to understand project requirements and preferences.<br> 2. Design Documentation Prepare CAD drawings, construction documents, and FF&amp;E specifications in coordination with the senior designer or team leader.<br> Maintain and update project drawing sets and ensure documentation accuracy.<br> 3. Material &amp; Finish Selection Research and recommend materials, finishes, and furnishings aligned with the approved concept and budget.<br> Maintain a material library and prepare detailed cut sheets.<br> 4. Project Coordination Support the coordination of multiple projects concurrently across design and technical activities.<br> Coordinate with contractors, vendors, and consultants during project implementation under the guidance of the senior designer or team leader.<br> Participate in site visits and inspections to follow up on design implementation and identify issues for review.<br> 5. Budget &amp; Procurement Contribute to design solutions that align with approved project budgets.<br> Assist in reviewing BOQs and support procurement activities, including obtaining quotations and coordinating with suppliers.<br> 6. Space Planning Develop functional and ergonomic floor plans and furniture layouts in line with project requirements 7.<br> Site Inspections Conduct site visits, document design-related issues, and prepare detailed inspection reports for review and follow-up.<br> 8. Research &amp; Mentorship Stay updated on industry trends, materials, and design innovations.<br> Share relevant insights and knowledge with the design team.<br> Education: Bachelor's degree in Interior Design or a related field.<br> Experience: 1 to 3 years of experience in a related field.<br> Software Proficiency: Good proficiency in AutoCAD, SketchUp, 3ds Max, V-Ray, Corona, Photoshop, InDesign, Illustrator, Rhino, and Microsoft Office.<br> Technical Knowledge: Understanding of design principles, space planning, and materials.<br> Soft Skills: Excellent communication and presentation skills.<br> Detail-oriented with a keen eye for aesthetics and functionality.<br> Ability to work in a collaborative team environment.<br> Strong organizational skills and the ability to manage multiple tasks.<br> Mindset: A passion for interior design and a desire to continuously learn and grow in the field.<br> Working Hours: Sunday to Thursday, 9:00 AM to 5:00 PM.<br> Location: Zamalek - Cairo.<br></span> </div>

<p><h4>Overview of the role</h4> <p>The Associate Director of Property Management is responsible for governing and enhancing community services across all aspects including property and tenant management, administration, and communication with tenants and regulatory authorities. This role involves overseeing key document development like community rules and tenant guidelines, ensuring smooth tenant onboarding and moves. Success in this position involves achieving financial targets, maintaining high occupancy rates, and driving operational efficiency and resident satisfaction.</p> <h4>What you will do</h4> <strong>Property management</strong><br> <ul> <li>Oversee the management of RESICOM+ properties within CFC to achieve and maintain target EBITDA margins for residential and business district properties.</li> <li>Fully responsible for the P&L of the city, including budgeting, forecasting, and maintaining the EBITDA owner role.</li> <li>Drive a long-term commercial strategy of revenue generation through innovative rate-card services and concepts.</li> <li>Manage office tenants and owners in the business district and podium buildings to achieve high occupancy rates not less than 85%.</li> <li>Lead the overall set-up and management of community services department, establishing policies, procedures, guidelines, documentation, and processes.</li> <li>Ensure compliance with legal/statutory requirements, professional duties, responsibilities, and obligations.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Take overall responsibility for financial management of community services, including budget management and implementation of a successful service charge model.</li> <li>Implement cost-saving measures to reduce operating expenses by 5 to 8%.</li> <li>Operational and management excellence to increase resident satisfaction by 15% through improved community programs and services.</li> </ul> <strong>Tenant coordination</strong><br> <ul> <li>Efficiently coordinate tenants' processes and ensure fit-out quality assurance to achieve contractual target operating dates.</li> <li>Implement a preventive maintenance program to reduce reactive maintenance costs and achieve high levels of tenant satisfaction related to property maintenance.</li> <li>Research and continuously evaluate community services against local and international market leaders to ensure best practices and occupancy growth.</li> </ul> <strong>Marketing and community engagement</strong><br> <ul> <li>Coach and manage a full marketing calendar to keep communities activated, executing a community engagement/internal communications plan.</li> <li>Lead initiatives in 2024 aimed at generating specific revenue and number engagement initiatives.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Property & community management</li> <li>Revenue generation</li> <li>Strategic thinking</li> <li>Communication skills</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Bachelor’s degree in a related field.</li> <li>15–20 years of experience in property management or a related field.</li> <li>Certified Property Manager (CPM), Accredited Residential Manager (ARM), or other industry-relevant certifications.</li> <li>In-depth knowledge of budget management and operational cost efficiency.</li> </ul></p><p></p>

Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Principal Software Architect"<br><br>Job purpose: Follow and practice System Design principals for Geidea’s core backend and platform components at Group level. The role is responsible for the design and evolution of distributed systems, backend services, and platform components, introducing and governing key patterns and performance benchmarks, and ensuring that Geidea’s internal platforms are scalable, reliable, observable, secure, and maintainable across markets. The System Designer works closely with product and engineering teams to align system capabilities with business goals, and with infrastructure, Dev Ops and SRE teams to ensure that systems are robustly deployed, monitored, and continuously improved.<br>Responsibilities:<br>Owns and undertakes System Design practice for backend & platform Translate the Group architecture and technology strategy into concrete system design standards, patterns, and guidelines for distributed systems and backend services. Maintain shared design templates, documentation standards, and guardrails to ensure consistency across squads and markets. Design and evolve core system components Assess and performs the low-level designs and drafts the supporting documents and diagrams as well as the evaluation of key platform components and backend services, from ideation and prototyping through detailed design, implementation guidance, deployment, and observability. Balance trade-offs between scalability, reliability, maintainability, performance, and delivery speed, escalating structural decisions when required. Introduce patterns and performance benchmarks Define reusable design patterns, performance benchmarks, and reference implementations aligned with Group architectures. Work with engineering teams to ensure high-throughput, low-latency, and fault-tolerant designs for payment and transactional platforms. Partner with Product, Infrastructure, Dev Ops, and SRECollaborate with Product and Infrastructure teams to align system capabilities with business goals, capacity plans, and regulatory constraints. Partner with Dev Ops and SRE to ensure system designs support robust CI/CD pipelines, roll-back strategies, observability, and disaster recovery approaches. Owns in house and 3rd party assessments that involves systems under the corresponding engineering team accountability Represent engineering at TDA. Owns 3rd party assessments and solution agreement / alignments with EA. Drive performance diagnostics, observability, and fault tolerance by design Lead performance diagnostics and design-level root cause analysis for major incidents or bottlenecks. Ensure observability (logging, metrics, tracing) and resilience patterns are embedded in designs. Evaluate and integrate emerging technologies Evaluate emerging technologies, tools, and frameworks relevant to backend, platform, and observability, and make recommendations that improve scalability, reliability, security, or developer productivity. Pilot selected technologies with engineering teams and document best practices.<br>Qualifications:<br>10+ years in backend/software engineering, with hands-on experience building and operating distributed systems or high-throughput services.4+ years in technical leadership, system design, or system architecture, guiding teams through complex design decisions and owning outcomes across multiple squads or services. Bachelor’s degree in Computer Science, Engineering, or a related technical field is required. Master’s degree or relevant certifications (e.g., TOGAF) is a big plus<br>Must Have:Strong understanding of system architecture principles, design patterns, and software engineering best practices Strong knowledge of enterprise integration, APIs, microservices, and distributed systems Solid grasp of networking fundamentals, firewalls, load balancers, and security protocols Solid understanding of cloud platforms (e.g., AWS, Azure) and containerization (Docker, Kubernetes) Experience with CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Ansible) Experience with performance tuning, observability, and system reliability engineering<br>Preferred:Exposure to frontend technologies and UI/UX collaboration Experience in regulated industries (e.g., finance, healthcare) with compliance-aware architecture<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.<br> What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance &amp; regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p><p>While each project involves unique tasks, contributors may:</p><ul><li>Design and evaluate fee inquiry and statement clarification scenarios verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li><li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li><li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li><li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li><li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li></ul><p><strong>How it works</strong></p><ol><li>Apply</li><li>Pass qualification(s)</li><li>Join a project</li><li>Complete tasks</li><li>Get paid</li></ol><p><strong>Project time expectations</strong></p><p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p><strong>Compensation</strong></p><p>On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p><ul><li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li><li>2+ years of customer service, banking, retail, or financial services experience;</li><li>Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles;</li><li>Routing judgment clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li><li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li><li>Strong written English (C1+).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> <span>CRM and Application Support Manager</span> </strong> </p> <p> </p> <p> <strong> <span>Purpose of the Job </span> </strong> </p> <p> <span>The CRM and application support Manager is a key role within the Information Technology department at Coptic Orphans, responsible for tactical operational management of the CRM and application support functions. The incumbent will be responsible for leading and managing the CRM and application support team, managing and tracking all the operational tasks, project planning and delivery, people Management, task assignment, follow-up on all moving pieces in the IS Operation area. The CRM and application support Manager ensures effective inter-departmental communication and seamless project execution.</span> </p> <p> </p> <p> <strong> <span>Essential Functions and Responsibilities </span> </strong> </p> <ul> <li> <span>Design and administer custom solutions on the Force.com platform including configuration, user management, report generation, version planning, licensing, platform upgrades, data modeling, integration, data migration and having a deep architectural understanding of implementing Salesforce for CRM and Commerce.</span> </li> <li> <span>Manage and lead a team of IS administrators, including hiring, training, and performance evaluations.</span> </li> <li> <span>Follow up the effective support to end-users, lead problem solving efforts, ticketing system, website operations and Mobile device management.</span> </li> <li> <span>Develop support processes, service level agreements (SLAs), and escalation procedures to ensure efficient and effective support operations.</span> </li> <li> <span>Design and develop reports, dashboards, and analytics to provide insights into business performance and support data-driven decision-making.</span> </li> <li> <span>Administer salesforce platform's design, document, configuration, maintenance and administration of the Salesforce platform.</span> </li> <li> <span>Lead the successful delivery of Salesforce Cloud and other implementation engagements from a technical standpoint.</span> </li> <li> <span>Performing proactive system monitoring to identify any performance and/or data consistency issues.</span> </li> </ul> <p> </p> <p> <strong> <span>Required Education, Experience, Knowledge and Skills </span> </strong> </p> <ul> <li> <span>Bachelor's degree in computer engineering, computer science, information systems management or a related field.</span> </li> <li> <span>8-10 years of relevant professional experience.</span> </li> <li> <span>At least 2 years of experience in a managerial role.</span> </li> <li> <span>Proficient in English, both written and spoken.</span> </li> <li> <span>Strong capabilities in CRM system development and design, with excellent troubleshooting skills.</span> </li> <li> <span>Proven knowledge of Salesforce and Force.com, particularly in heavily customized environments with numerous custom objects, integrations, various declarative automation types, and applications. Must provide clear examples of reverse engineering and simplifying configurations.</span> </li> <li> <span>Proficiency in Salesforce configuration, customization, and data management.</span> </li> <li> <span>Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.</span> </li> </ul> <p> </p> <p> <strong> <span>Travel and Working requirements </span> </strong> </p> <ul> <li> <span>Typical office environment limited to walking, sitting, typing, using telephone and office equipment, and occasional lifting of boxes and luggage. </span> </li> <li> <span>Occasional travel, nationally or internationally, is expected.</span> </li> </ul> <p> </p>","</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <em>Please submit your CV in English and indicate your level of English proficiency. </em> </p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. <strong>Participation is project-based, not permanent employment.</strong> </p> <p> </p> <p> <strong>What this opportunity involves</strong> </p> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate rule application scenarios reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li> <li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li> <li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li> <li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li> <li>Document all test cases with verified regulatory citations to the specific subsection never approximated, never fabricated.</li> </ul> <p> </p> <p> <strong>What we look for</strong> </p> <p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field;</li> <li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li> <li>Current or recent experience in compliance &amp; regulatory roles, financial crimes, or adjacent roles;</li> <li>Citation discipline as a core habit able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li> <li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li> <li>Strong written English (C1+).</li> </ul> <p> </p> <p> <strong>How it works </strong> </p> <p>Apply Pass qualification(s) Join a project Complete tasks Get paid</p> <p> </p> <p> <strong>Project time expectations </strong> </p> <p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. </p> <p> </p> <p> <strong>Compensation </strong> </p> <p>On this project, contributors can earn up to <strong>$50 per hour equivalent</strong>, depending on their level and pace of contribution. </p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Act as the first point of contact for B2B customer inquiries related to Henkel Adhesives via phone, email, and web forms.</li> <li>Provide first-level technical and informational support for standard requests, including basic adhesives product information, technical documentation.</li> <li>Perform initial identification, qualification, and categorization of incoming inquiries.</li> <li>Identify, qualify, and route complex or non-standard requests to the appropriate expert teams (e.g. Technical Support, Customer Service).</li> <li>Accurately document customer interactions, inquiries, and outcomes in the CRM system to ensure transparency and traceability.</li> <li>Support business growth by identifying and qualifying potential new customers and opportunities.</li> <li>Collaborate closely with technical and business support teams to ensure accurate and timely responses.</li> <li>Build and maintain effective relationships with key stakeholders across Henkel business units.</li> <li>Maintain and continuously update knowledge management systems and internal documentation to ensure consistent and high-quality customer support.</li> </ul> <br><br> What makes you a good fit <ul> <li>2-4 years of experience in customer care or a comparable customer-facing role.</li> <li>German and English proficiency is required (spoken and written).</li> <li>Strong customer orientation with excellent communication and interpersonal skills.</li> <li>Confident and professional approach to direct customer interaction (consultative and support-oriented).</li> <li>Curious and proactive mindset with a strong willingness to learn and develop, supported by structured onboarding and training.</li> <li>Strong organizational and prioritization skills, with the ability to manage multiple tasks in parallel.</li> <li>Ability to remain focused, resilient, and solution-oriented in a fast-paced environment.</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property. Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately. Maintain continuous surveillance of all assigned camera systems during the shift without interruption. Record, document, and report all security incidents accurately and in a timely manner. Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes. Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately. Maintain confidentiality of CCTV footage and security-related information at all times. Assist security officers by providing real-time information during emergencies, incidents, or investigations. Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable. Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements. Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities. Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system. Coordinate with Security Supervisors and other departments during emergencies or security incidents. Comply with all hotel security procedures, emergency response plans, and safety regulations. Ensure the CCTV Control Room is kept clean, secure, and organized at all times. Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only. Protect all hotel information and refrain from sharing security-related information with unauthorized persons. Participate in emergency drills, security training, and departmental meetings as required. Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology. Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems. Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Education: At least a high school diploma.</p><p>Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset.</p><p>Foreign Language: Not required.</p><p>Courses and Training: Prior attendance in courses and seminars in the related field.</p><p>Computer Literacy: Not required.</p><p>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Serve as the first point of contact for customer inquiries across multiple channels, including live chat, email, and our ticketing platform. Deliver exceptional customer support in both Arabic and English. Investigate, troubleshoot, and resolve customer issues independently wherever possible. Perform initial debugging and quality checks before escalating technical issues to the Technical Support team. Accurately document customer interactions, troubleshooting steps, and resolutions within our ticketing system. Manage customer expectations by providing clear updates, timelines, and proactive communication throughout the support process. Collaborate closely with Technical Support and Engineering to ensure timely issue resolution. Contribute to maintaining and improving internal knowledge base articles and support documentation. Identify recurring customer issues and share feedback to improve product quality and support processes. Participate in quality assurance reviews and continuously improve service standards. Support our evolving 24/7 customer support operation through a rotational shift schedule, including evenings and weekends.</p><p>What Success Looks Like</p><p>Within your first 90 days, you'll:</p><ul><li>Develop a strong understanding of the Lucidya platform, products, and customer workflows.</li><li>Become confident navigating our support tools and internal processes.</li><li>Successfully manage customer inquiries independently.</li><li>Demonstrate strong product knowledge and effective troubleshooting skills.</li><li>Build productive working relationships with Technical Support and Engineering teams.</li><li>Consistently achieve key customer support metrics, including First Response Time (FRT), First Contact Resolution (FCR), and Customer Satisfaction (CSAT).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of experience in a Customer Support Specialist, Customer Support Agent, or similar customer-facing support role. Current experience supporting customers in a SaaS environment (required). B2B SaaS experience is strongly preferred. Fluent in both Arabic and English, with excellent written and verbal communication skills. Comfortable explaining technical concepts to non-technical customers. Strong problem-solving and analytical skills with the ability to troubleshoot customer issues independently. Experience working with support and collaboration tools such as Intercom, Jira, CRM platforms, or similar ticketing systems. Comfortable working across multiple systems and managing several customer conversations simultaneously. Highly organized, customer-focused, and able to thrive in a fast-paced environment. Bachelor's degree or equivalent qualification.</p><p>Nice to Have</p><ul><li>Experience supporting enterprise or government customers.</li><li>Familiarity with customer engagement, social listening, or customer experience platforms.</li><li>Experience contributing to knowledge bases or process documentation.</li><li>Exposure to QA processes or customer support performance metrics.</li></ul><p></p></section>