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Job Title: Senior Forward Deployed AI Engineer Location: Egypt Department: TP.ai<br>About the Role:We are looking for a Senior Forward Deployed Engineer (FDE) to join TP.ai. This is a hands-on AI implementation role responsible for leading the successful deployment and adoption of TP.ai FAB solutions within client environments. As the senior technical owner of a deployment, you will serve as the primary technical point of contact for clients and bridge the gap between engineering, product, and operations teams. The role combines technical expertise, agile problem-solving, and client collaboration to deliver AI solutions that create measurable business impact. You will work with AI products and microservices through configuration, integration, and supported customization while contributing valuable feedback to improve scalability, reliability, and user experience.<br>Key Responsibilities:Discovery & Solutioning Conduct discovery sessions to understand business workflows and identify AI integration opportunities. Configure and customize FAB applications based on client requirements and operational needs. Rapidly prototype and iterate solutions during pilot phases, prioritizing configuration over custom code. Design and validate APIs, integrations, and workflows connecting FAB services with client systems. Lead technical discovery and scoping discussions with senior client stakeholders and translate requirements into deliverable solutions. Implementation & Integration Deploy AI and digital components, including APIs, models, and microservices in production environments. Build and maintain secure data pipelines, model guardrails, monitoring dashboards, and LLM observability capabilities. Configure solutions to ensure reliability, performance, and compliance. Collaborate with Security, Compliance, and Data teams to implement responsible AI practices, including data residency and GDPR requirements. Deploy and troubleshoot real-time voice and audio pipelines, including speech-to-text, noise cancellation, and audio device configurations. Establish delivery standards for testing, documentation, and handovers while mentoring mid-level Forward Deployed Engineers. Adoption & Value Realization Train end users and operational teams on AI-enabled workflows and capabilities. Optimize system behavior to maximize business outcomes and user satisfaction. Track key performance indicators, including accuracy, automation, productivity gains, and user feedback. Develop reusable playbooks and deployment templates to scale adoption across regions. Product Feedback & Continuous Improvement Capture insights from real-world deployments to identify product enhancements and edge cases. Collaborate with Product Managers and Engineering teams to improve features and usability. Contribute to product evolution through deployment feedback and lessons learned. Document best practices and success stories to support future rollouts.<br>Requirements:Education Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field. Advanced certifications in Cloud, Data Engineering, or AI Solution Delivery are preferred. Experience Minimum 5 years of experience in software, solutions, or integration engineering, including client-facing delivery or consulting experience. Proven experience owning end-to-end enterprise deployments as the senior technical point of contact. Hands-on production experience with Gen AI and LLM technologies. Experience working across multiple cloud platforms and cloud migrations. Hands-on experience with speech and real-time audio technologies. Experience implementing LLM observability and evaluation tooling. Experience building and maintaining data pipelines and working with data residency and GDPR requirements.<br>Technical Skills:Strong proficiency in Python, Java Script, or Node.js for scripting, integrations, and configuration work. Strong understanding of APIs, microservices, containers, and integration patterns. Experience with REST APIs, webhooks, message queues, and event-driven architectures. Production experience with cloud platforms, Dev Ops/MLOps pipelines, CI/CD, and Infrastructure as Code. Gen AI and LLM engineering experience, including:Retrieval-Augmented Generation (RAG) Prompt Engineering Lang Graph, Lang Chain, or equivalent orchestration frameworks AI guardrails, grounding techniques, and output quality analysis Experience with LLM observability tools such as Langfuse or equivalent. Hands-on experience with speech-to-text technologies, noise cancellation SDKs, and audio capture troubleshooting. Experience with monitoring and observability frameworks and Git-based development workflows. Experience with modern data platforms such as Databricks and/or Snowflake is a plus. Experience in contact centers, BPO, or regulated industries is advantageous.<br>Soft Skills:Entrepreneurial mindset and adaptability in dynamic environments. Strong communication and stakeholder management skills. Excellent analytical, troubleshooting, and hands-on implementation abilities. Ability to work effectively within established product architectures. Collaborative and client-focused approach. Professionalism and empathy when supporting both technical and non-technical stakeholders.

Job Title: Principal Forward Deployed AI Engineer (FDE) Location: Egypt Department: TP.ai<br>About the Role:We are looking for a Principal Forward Deployed Engineer (FDE) to join TP.ai. This is a senior, hands-on engineering role focused on deploying AI solutions in real-world enterprise environments. Approximately 80% of the role involves direct engineering work, including writing and debugging production code, building integrations, and solving complex deployment challenges. The Principal FDE works closely with clients and internal teams to adapt TP.ai FAB solutions through configuration, integration, and supported customization while maintaining a single-codebase delivery model. This is an individual contributor role with no direct reports and is ideal for engineers who thrive on solving difficult technical problems and leading through technical excellence.<br>Key Responsibilities:Discovery & Solutioning Conduct discovery sessions to understand business workflows and identify AI integration opportunities. Configure and customize FAB applications based on client requirements and operational constraints. Build prototypes and iterate during pilot phases while making build-versus-configure decisions. Design and validate APIs, integrations, and workflows connecting FAB services with client systems. Lead technical solutioning discussions with senior client stakeholders. Assess the feasibility, effort, and risks associated with client customization requests. Implementation & Integration Deploy AI and digital components, including APIs, models, and microservices in production environments. Build and maintain secure data pipelines, model guardrails, monitoring capabilities, LLM observability, and output quality evaluations. Adapt product configurations to ensure performance, reliability, and compliance. Implement responsible AI practices, including data residency and GDPR requirements. Take ownership of complex deployment challenges, including real-time voice and audio pipelines. Act as the technical escalation point across multiple concurrent deployments. Review code and configurations produced by other engineers. Develop reusable deployment assets, integration templates, and tooling. Adoption & Value Realization Train end users and operational teams on AI-enabled workflows. Optimize system performance to maximize business outcomes and user satisfaction. Track success metrics such as accuracy, automation, productivity uplift, and user feedback. Develop reusable playbooks and deployment templates for scalable adoption. Product Feedback & Continuous Improvement Capture insights from client deployments to identify product gaps and enhancement opportunities. Collaborate with Product Managers and Engineering teams on feature improvements. Contribute to product evolution through real-world deployment experience. Document lessons learned and best practices for future rollouts. Requirements:Education Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field. Advanced certifications in Cloud, Data Engineering, or AI Solution Delivery are preferred. Experience Minimum 7 years of hands-on experience in software, solutions, or integration engineering. Proven experience delivering complex enterprise software deployments. Strong ability to read, debug, and extend unfamiliar codebases. Hands-on production experience with Gen AI and LLM systems. Experience working across multiple cloud providers and cloud migrations. Hands-on experience with speech and real-time audio technologies. Experience implementing LLM observability and evaluation tooling. Experience building and maintaining data pipelines and working with data residency and GDPR requirements. Experience mentoring engineers through code reviews and technical guidance. Technical Skills Strong proficiency in Python, Java Script, or Node.js. Deep understanding of APIs, microservices, containers, and integration patterns. Experience with REST APIs, webhooks, message queues, and event-driven architectures. Production experience with cloud platforms, Kubernetes, Dev Ops/MLOps pipelines, CI/CD, and Infrastructure as Code. Gen AI and LLM engineering experience, including:Retrieval-Augmented Generation (RAG) Prompt Engineering Lang Graph, Lang Chain, or equivalent orchestration frameworks AI guardrails and evaluation frameworks Experience with LLM observability tools such as Langfuse or equivalent. Hands-on experience with speech-to-text technologies, noise cancellation SDKs, and audio capture troubleshooting. Experience with monitoring and observability frameworks and Git-based development workflows. Experience with modern data platforms such as Databricks and/or Snowflake is a plus. Experience in contact centers, BPO, or regulated industries is advantageous. Soft Skills:Entrepreneurial mindset and adaptability in fast-paced environments. Strong communication and stakeholder management skills. Exceptional analytical and troubleshooting abilities. Ability to deliver solutions within established product architectures. Technical leadership through hands-on problem solving and collaboration. Client-focused and proactive approach. Professionalism and empathy when supporting technical and non-technical stakeholders.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an IT services provider delivering enterprise technology, application development, process management, and IT support services to clients around the world.<br> Working across a broad range of client needs, the company helps organizations design and run technology environments that are practical, scalable, and aligned with business priorities.<br> In this role, you will help shape architecture decisions that support complex business and technology goals, acting as a key link between enterprise architecture direction and solution delivery.<br> You will work closely with development teams, business stakeholders, and architecture leadership to turn strategic priorities into well-structured technical approaches that support long-term value.<br> Responsibilities Build and maintain the bank’s enterprise architecture tool and related architecture artifacts.<br> Design end-to-end solution architectures for products and services in alignment with the EA Head.<br> Identify and resolve IT issues, integrating effective solutions into the final product.<br> Promote and enforce development best practices and adherence to squad development guidelines.<br> Provide architectural feedback to squads, support business objectives, and participate in code reviews.<br> Create detailed technical solutions that address specific business requirements.<br> Collaborate closely with development teams and stakeholders to align solutions with business goals.<br> Provide technical leadership throughout the project lifecycle, from design through implementation.<br> Document enterprise architecture artifacts, best practices, solution designs, and technical specifications.<br> Assess project constraints, identify alternatives, and mitigate architectural and delivery risks.<br> Translate business needs into technical guidance and contribute best-practice recommendations during Architecture Committee discussions.<br> Drive cost-effective solution design by evaluating the financial impact of architectural decisions and ensuring alignment with the organization’s architecture.<br> Monitor emerging technology trends and advise IT and business stakeholders on potential benefits and impacts.<br> Develop business capability maps, value streams, and other artifacts to connect strategy with execution in alignment with the EA Head.<br> Define application integration guidelines for both cloud and on-premise environments in alignment with the EA Head.<br> 7+ years of experience in solution architecture or related solutions work within IT.<br> Bachelor’s degree in Computer Science, Engineering, or a related field.<br> Relevant certifications in architecture or related domains.<br> Eligibility to work in Egypt.<br> Experience in the banking or financial domain is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Accenture Technology:</u></b><br><span>Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client’s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence, and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses. Visit us </span><span>at&nbsp;www.accenture.com</span></p><br><br><br><p><b>Role Overview</b></p><br><br><p>We are seeking a senior SAP FICO Testing professional to drive quality across the SAP Financial Accounting (FI) and Controlling (CO) landscape. In this role, you will lead the design and execution of comprehensive testing strategies for SAP FICO implementations, enhancements, and support activities—ensuring that financial processes, transactions, and integrations perform accurately, reliably, and in line with business requirements. The role combines deep SAP Finance domain knowledge with advanced software testing expertise across the application lifecycle.</p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Lead the design, development, and execution of test plans, test scenarios, and test cases for SAP FICO modules (GL, AP, AR, Asset Accounting, Cost Center Accounting, Profit Center Accounting, Product Costing, and Profitability Analysis).</li><li>Perform and oversee functional, integration, regression, and end-to-end testing across FI/CO and its integration points with other SAP modules (e.g., MM, SD).</li><li>Drive and coordinate User Acceptance Testing (UAT), working closely with business users and functional consultants through to sign-off.</li><li>Identify, document, and track defects through resolution, collaborating with functional and technical teams to analyze root causes and validate fixes.</li><li>Ensure data accuracy and validate financial transactions, reporting outputs, and account determination against business requirements.</li><li>Define and contribute to test automation strategies and develop or maintain automated test scripts to improve efficiency and coverage.</li><li>Oversee test data and environment preparation to ensure smooth and reliable testing cycles.</li><li>Maintain detailed test documentation, execution results, and quality metrics, and report on testing progress to stakeholders.</li><li>Act as a subject matter expert in SAP FICO testing, ensuring compliance with quality standards, governance requirements, and testing best practices throughout the delivery lifecycle. </li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design. Position Overview You'll join our EDA QA team to drive quality and reliability across our Analog/Mixed-Signal product portfolio. In this role, you'll design comprehensive test strategies, develop automated test cases using industry-standard simulation languages, and work closely with development teams to validate cutting-edge electronic design solutions. Your contributions will directly impact the quality of products used by leading innovators worldwide. Key Responsibilities: Assist senior engineers in conducting feasibility studies and functional requirements analysis for test automation; develop and maintain automated test programs based on R&amp;D-released test and verification diagnostics Plan, document, execute, and maintain product testing and verification activities; perform software and emulation hardware testing to diagnose functional failures, identify root causes, and recommend corrective actions Design and develop test cases to validate new features using hardware description and simulation languages such as SPICE, Verilog-A, Verilog-AMS, VHDL-AMS, and SystemVerilog Analyze customer-reported defects and automate regression test cases to prevent future occurrences; execute test suites and collaborate with development teams to resolve defects Validate products against key quality attributes (FURPS), with a strong focus on performance and reliability; measure test coverage and identify quality gaps Collaborate closely with development teams to optimize development and validation cycle times within an Agile environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, Electronics Engineering, or a related field</li><li>Understanding of software testing principles, software development lifecycle (SDLC), and quality assurance methodologies</li><li>Knowledge of automated testing concepts and test case development</li><li>Familiarity with design and simulation languages such as SPICE, Verilog-A, Verilog-AMS, VHDL-AMS, or SystemVerilog</li><li>Strong analytical, problem-solving, and communication skills</li><li>Ability to work collaboratively in a cross-functional team while managing multiple priorities</li><li>Professional experience in software testing, validation, or quality assurance</li><li>Familiarity with Agile software development methodologies</li><li>Basic programming and scripting skills with experience in test automation</li></ul><p></p></section>

Role Objectives:The Personnel Lead is responsible for leading and governing all Personnel Operations activities across the organization, ensuring compliance with Egyptian Labor Law, Social Insurance regulations, and company policies. The role oversees the end-to-end employee lifecycle, including onboarding, offboarding, contract management, social insurance, labor office compliance, employee records management, HR systems governance, and personnel administration. In addition, the Personnel Lead serves as the business owner for People Operations automation initiatives by leading ERP and HRIS projects, partnering with Technology teams and external vendors to automate HR services, improve operational efficiency, strengthen governance, and enhance the employee experience through digital transformation.<br><br>Roles & Responsibilities:Lead and manage the Personnel team, ensuring timely, accurate, and compliant execution of all personnel operations. Establish and monitor KPIs, SLAs, and governance controls for the Personnel function while driving continuous process improvement. Govern the end-to-end onboarding process, including employment contracts, HRID creation, onboarding documentation, system updates, and employee file preparation. Ensure timely preparation and submission of Social Insurance Form 1 and Labor Office notifications for all new hires. Oversee employee offboarding processes, including resignation documentation, asset return coordination, clearance status, employee files, and Social Insurance Form 6 preparation. Govern the annual contract renewal process by monitoring upcoming contract expirations, coordinating renewal decisions with Employee Relations, People Business Partners, and business leaders, and ensuring timely issuance of renewal and non-renewal notifications. Manage all Social Insurance activities, including Forms 1, 2, and 6, monthly reconciliations, annual submissions, office fee calculations, and coordination with the Social Insurance Authority. Ensure compliance with Labor Office requirements and coordinate labor inspections by preparing documentation and representing the Personnel function during inspections. Oversee employee file management, scanning, archiving, document control, and retention while ensuring audit readiness and confidentiality. Ensure employee master data accuracy across Odoo, Mawared, and all HR systems by governing updates related to transfers, promotions, resignations, title changes, organizational structure, and employee movements. Oversee attendance governance and support payroll by ensuring timely validation of employee records, attendance data, and personnel transactions. Prepare and review monthly headcount reports, personnel dashboards, compliance reports, and workforce analytics for management reporting. Act as the business owner and Project Manager for People Operations systems, including ERP platforms and Mawared, by defining business requirements, coordinating enhancements, leading user acceptance testing (UAT), and ensuring successful implementation. Partner with the Technology team and external system vendors to automate HR services and workflows, reducing manual processes and improving operational efficiency. Identify opportunities for digital transformation and lead automation initiatives across the employee lifecycle to enhance service delivery and governance. Monitor system performance, resolve process gaps, and ensure data integrity across all People Operations platforms. Support organizational restructuring, operational requests, workforce changes, and HR process optimization initiatives. Collaborate with Payroll, Finance, People Business Partners, Operations, and external governmental authorities to ensure smooth execution of personnel activities and regulatory compliance. Coach, develop, and support the Personnel team while promoting a culture of accountability, continuous improvement, and operational excellence.<br>. Required Education, Knowledge, And Skills:Bachelor's degree in Human Resources, Business Administration, Law, or a related field.5 - 8 years of experience in Personnel Operations, with at least 2 years in a leadership or supervisory role. Strong understanding of Egyptian Labor Law, Social Insurance regulations, and Labor Office requirements. Proven ability to lead teams, manage priorities, and drive operational excellence. Strong planning, prioritization, and multitasking abilities with excellent attention to detail. Experience with ERP/HRIS systems such as Odoo, Mawared, or equivalent platforms, along with advanced Microsoft Office skills. Experience managing HR systems implementation, automation initiatives, and cross-functional projects. Strong analytical and reporting capabilities with the ability to identify process improvements and drive data-based decisions. Excellent communication, stakeholder management, and relationship-building skills with the ability to coordinate across business functions, technology teams, vendors, and governmental authorities. Passion for automation, process optimization, governance, and delivering high-quality HR services.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> Ensure the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales.</div> <ul> <li> Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Director of Sales &amp; Marketing.</li> <li> Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Director of Sales &amp; Marketing.</li> <li> Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.</li> <li> Responsible for prospecting new accounts.</li> <li> Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.</li> <li> Conduct site inspections.</li> <li> Adhere to the Corporate SOP s.</li> <li> Follow up of tentative bookings in the assigned markets.</li> <li> Detailed knowledge of competitor set.</li> <li> Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.</li> <li> Responsible for timely contracting from the client base responsible for.</li> <li> SMART contracting to ensure optimum yielding during annual rate negotiations.</li> <li> Attend trade shows, sales blitz, workshops, etc. in the assigned markets.</li> <li> Assist the Director of Sales / Director of Sales &amp; Marketing in defining an annual sales action plan and execute set actions accordingly.</li> <li> Assist the Director of Sales / Director of Sales &amp; Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.</li> <li> Execute sales actions within set cost budget structure.</li> <li> Cross Sell other Kempinski Hotels. </li> <li> Aim to achieve the Company Sales Vision.</li> <li> Document all sales actions in SFA (S&amp;C).</li> <li> Update OPERA contact database at all times.</li> <li> Understand, and follow the Company Sales Vision.</li> <li> Participation in Duty Manager rota.</li> <li> Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health &amp; Safety.</li> <li> Ensure that all potential and real hazards are reported and rectified immediately.</li> </ul> <div> <br> <br> </div> <div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> Education: University degree <br>Experience: Minimum 3 years in a 5 star hotel in the Travel Segment.</div> <div> Language: Ability to work and communicate in a multinational environment.</div> <ul> <li> Local language excellent oral and written skills (as applicable)</li> <li> English excellent oral and written skills</li> <li> Additional language - beneficial</li> </ul> <div> <br> <br> </div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p><p>While each project involves unique tasks, contributors may:</p><ul><li>Design and evaluate rule application scenarios reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li><li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li><li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li><li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li><li>Document all test cases with verified regulatory citations to the specific subsection never approximated, never fabricated.</li></ul><p>Apply</p><p>Pass qualification(s)</p><p>Join a project</p><p>Complete tasks</p><p>Get paid</p><p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p>On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What we look for</h2><p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p><ul><li>Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field;</li><li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li><li>Current or recent experience in compliance &amp; regulatory roles, financial crimes, or adjacent roles;</li><li>Citation discipline as a core habit able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li><li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li><li>Strong written English (C1+).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance); Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E; Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance; Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios; Document problem statements clearly and provide verified correct answers.<br> What we look for This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field; 3+ years of of mortgage, lending, real estate, or financial services experience; Current or recent experience in underwriting &amp; origination or adjacent roles; Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1; Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance; Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness; Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral; Build subrogation test cases applying state-specific negligence rules (comparative vs.<br> contributory) and assess likelihood of recovery; Document test cases clearly with correct answers, policy citations, and payout calculations.<br> What we look for This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field; 3+ years of insurance, claims, legal, or financial services experience; Current or recent experience in claims &amp; adjusting or adjacent roles; Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture; AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<p>Are you a meticulous problem-solver with a passion for perfection in technology? We are seeking an exceptional <strong>Quality Control Analyst</strong> to join our dynamic team in <strong>Giza, Egypt</strong>. This is your chance to play a pivotal role in ensuring the flawless delivery of cutting-edge IT and telecommunications solutions. As an integral part of our on-site team, you will champion quality, drive innovation, and directly impact our products' excellence.</p><ul><li><p><strong>Overview:</strong> As a Quality Control Analyst, you will be the guardian of our product quality, meticulously examining software and systems to identify defects and ensure adherence to the highest standards. Your expertise will be crucial in safeguarding the integrity and performance of our IT and telecom offerings.</p></li><li><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Design and execute</strong> comprehensive test plans and test cases for software and system functionalities.</p></li><li><p><strong>Perform various types of testing</strong>, including functional, regression, performance, and integration testing across different platforms.</p></li><li><p><strong>Identify, document, and track</strong> defects rigorously using advanced defect tracking systems, collaborating closely with development teams for resolution.</p></li><li><p><strong>Contribute to the continuous improvement</strong> of our Quality Assurance processes and methodologies.</p></li><li><p><strong>Participate actively</strong> in all phases of the Software Development Life Cycle (SDLC) within an Agile framework.</p></li><li><p><strong>Analyze test results</strong> and provide detailed reports on product quality and release readiness.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> This role demands a strong foundation in <strong>Quality Assurance</strong> and <strong>Quality Control</strong> principles. You will leverage your expertise in <strong>Engineering</strong>, alongside practical experience with <strong>Test Automation</strong> tools, performing thorough <strong>Manual Testing</strong>, and working with databases using <strong>SQL</strong>. Familiarity with <strong>Defect Tracking</strong> systems, <strong>Agile Methodologies</strong>, and <strong>Performance Testing</strong> is essential.</p></li><li><p><strong>Growth Opportunities:</strong> Embark on a journey of continuous learning and professional advancement. We are committed to fostering your growth through challenging projects, access to advanced training, and opportunities to lead quality initiatives. Elevate your career in a rapidly evolving technological landscape.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a collaborative, innovative, and supportive environment where your contributions are valued, and your voice is heard. Our team in Giza is driven by a shared commitment to excellence and a passion for pushing technological boundaries.</p></li><li><p><strong>Impact:</strong> Your work will directly influence the reliability and quality of our products, enhancing user experience and solidifying our reputation as a leader in IT and telecommunications. Be the critical link in delivering exceptional solutions to our customers.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview We are seeking a highly detail-oriented and technically proficient Quality Assurance (QA) Engineer to join our development team. You will be responsible for ensuring the reliability and high quality of our diverse portfolio of web and mobile applications. The ideal candidate will have a deep understanding of modern web frameworks, mobile cross-platform development, and Content Management Systems (CMS). You will act as the final gatekeeper of quality, ensuring all products meet our design benchmarks and functional requirements before they reach production.</p><p>Responsibilities</p><ul><li>End-to-End Testing: Conduct comprehensive functional, regression, performance, and usability testing across web and mobile platforms.</li><li>Design Validation: Use Figma files as primary benchmarks to ensure pixel-perfect implementation and consistent user experience across all devices.</li><li>Bug Lifecycle Management: Identify, document, and track bugs within the Azure DevOps board. You will be responsible for following up on fixes and performing re-tests to ensure resolution.</li><li>Technical Verification: Validate applications built with ReactJS and Flutter, ensuring they meet cross-platform standards.</li><li>Backend &amp; API Testing: Verify the integrity of backend services built with NestJS and Laravel through thorough API testing.</li><li>CMS Validation: Perform quality checks on projects utilizing WordPress and Headless CMS architectures (e.g., Sanity with ReactJS), ensuring content delivery and administrative functions are seamless.</li><li>Requirement Analysis: Review project requirements and user stories to define clear acceptance criteria and test scenarios.</li><li>Collaboration: Work closely with developers, designers, and project coordinators to deliver high-quality, bug-free solutions in a fast-paced environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Technical Requirements</p><ul><li>Experience: Minimum 3+ years of hands-on experience in software testing for both web and mobile applications.</li><li>Frameworks: Proficiency in testing applications built with ReactJS, Flutter, NestJS, and Laravel.</li><li>Platforms: Strong understanding of testing WordPress sites and Headless CMS integrations (Sanity).</li><li>Design Tools: High proficiency in using Figma to verify UI/UX benchmarks.</li><li>Task Management: Direct experience using Azure DevOps (DevOps boards) for task tracking and bug management.</li><li>Automation : Experience with frameworks such as Selenium, Cypress, Playwright, or Postman for API testing.</li><li>Soft Skills: Excellent analytical skills, attention to detail, and strong English communication skills.</li><li>Communication: Excellent verbal and written English communication.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance); Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E; Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance; Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios; Document problem statements clearly and provide verified correct answers.<br> What we look for This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field; 3+ years of of mortgage, lending, real estate, or financial services experience; Current or recent experience in underwriting &amp; origination or adjacent roles; Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1; Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance; Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness; Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral; Build subrogation test cases applying state-specific negligence rules (comparative vs.<br> contributory) and assess likelihood of recovery; Document test cases clearly with correct answers, policy citations, and payout calculations.<br> What we look for This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field; 3+ years of insurance, claims, legal, or financial services experience; Current or recent experience in claims &amp; adjusting or adjacent roles; Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture; AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li><p>Manage and supervise the Production Maintenance team, setting clear KPIs for machine uptime, defining technical responsibilities, and monitoring shift performance to minimize Mean Time to Repair (MTTR).</p><br></li><li><p>Develop team capabilities through targeted technical training—specifically in PLC logic, robotics, hydraulics, and pneumatics—identifying skill gaps to ensure the team can handle complex automated systems.</p><br></li><li><p>Lead the execution of preventive, predictive (CBM), and corrective maintenance specifically for <strong>manufacturing assets, CNC machinery, assembly lines, and specialized tooling</strong> to ensure 24/7 operational readiness.</p><br></li><li><p>Oversee the delivery of critical production utilities (compressed air, high-pressure steam, industrial cooling, and power distribution) at the machine level, ensuring supply consistency and energy efficiency through direct management or vendor SLAs.</p><br></li><li><p>Drive strict adherence to manufacturing standards and Lean methodologies, serving as the lead for <strong>Lean Total Productive Maintenance (LTPM)</strong> to foster operator-led maintenance and continuous improvement culture.</p><br></li><li><p>Monitor <strong>Overall Equipment Effectiveness (OEE)</strong> and real-time process performance; identify bottlenecks, reduce scrap rates, and implement engineering solutions for enhanced throughput and cycle-time optimization.</p><br></li></ul><br><br>Qualifications and Experience<ul><li><p><strong>Education:</strong> Bachelor’s degree in <strong>Engineering</strong> (Mechanical, Electrical, or Mechatronics).</p><br></li><li><p><strong>Experience:</strong>&nbsp;<strong>+3&nbsp;years</strong> of experience in a maintenance leadership or senior technical role,&nbsp;Strong background in the <strong>Automotive industry or Wiring Systems</strong> is highly preferred.</p><br></li><li><p><strong>Language:</strong><strong>Full Professional English Proficiency</strong>; must be able to document technical processes and communicate effectively with management.</p><br></li><li><p><strong>Core Skills:</strong></p><br><ul><li><p><strong>Technical Management:</strong> Proven ability to lead maintenance technicians and coordinate complex task lists.</p><br></li><li><p><strong>LTPM &amp; Lean Tools:</strong> Practical experience in implementing Lean Total Productive Maintenance to reduce downtime.</p><br></li><li><p><strong>Vendor Coordination:</strong> Skilled in managing external service providers and technical contractors.</p><br></li></ul></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <em>Please submit your CV in English and indicate your level of English proficiency. </em> </p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. <strong>Participation is project-based, not permanent employment.</strong> </p> <p> </p> <p> <strong>What this opportunity involves</strong> </p> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance;</li> <li>Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness;</li> <li>Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral;</li> <li>Build subrogation test cases applying state-specific negligence rules (comparative vs. contributory) and assess likelihood of recovery;</li> <li>Document test cases clearly with correct answers, policy citations, and payout calculations.</li> </ul> <p> </p> <p> <strong>What we look for</strong> </p> <p>This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field;</li> <li>3+ years of insurance, claims, legal, or financial services experience;</li> <li>Current or recent experience in claims &amp; adjusting or adjacent roles;</li> <li>Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture;</li> <li>AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid;</li> <li>Strong written English (C1+).</li> </ul> <p> </p> <p> <strong>How it works </strong> </p> <p>Apply Pass qualification(s) Join a project Complete tasks Get paid</p> <p> </p> <p> <strong>Project time expectations </strong> </p> <p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. </p> <p> </p> <p> <strong>Compensation </strong> </p> <p>On this project, contributors can earn up to <strong>$50 per hour equivalent</strong>, depending on their level and pace of contribution. </p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Transport clubs to/from guest vehicles and/or group buses. Pick up and drop off guest golf bags at bag drop. Provide directions to golfers to golf-related areas. Assist golfers with carts and equipment. Distribute score cards and pencils to golfers. Remove golf carts from storage area and stage for play. Remove rental clubs for use by guests, and clean and store after use. Store, clean, tag, and organize guest clubs in bag room storage. Clean, detail, restock golf carts after each use. Document any golf cart damage and deficiency for mechanic's review. Maintain cleanliness of golf-related areas. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Setup/reset/break down practice stations. Pick up/wash balls from practice facility. Ensure the security of all golf equipment in storage. Notify manager/supervisor of any important issues as necessary. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About TJM Labs TJM Labs is building the digital workforce for pharmacy.<br> Pharmacies are being asked to do more with fewer resources.<br> Prescription volumes are growing, margins are tightening, and talented pharmacy teams spend too much of their day on repetitive operational work.<br> We're changing that.<br> TJM Labs builds AI-powered automation designed specifically for pharmacy.<br> Our technology works within the systems pharmacies already use to automate repetitive workflows and create more capacity for pharmacists and pharmacy technicians to focus on the work that actually requires them.<br> As our customer base grows, we need people who can help pharmacies get answers quickly, understand when something isn't working as expected, and connect what the customer is experiencing with the technical teams who can solve it.<br> About the Role We're looking for a Pharmacy Bot Support Specialist to provide responsive, thoughtful day-to-day support to pharmacies using TJM automation.<br> You'll work as part of a customer pod alongside Customer Success Managers, Implementation Leads, and technical teams.<br> This is not an account ownership role.<br> You won't own the customer relationship, customer strategy, or implementation project.<br> Instead, you'll be one of the first people our pharmacy customers turn to when they have a question, need help, or tell us, 'The bot isn't doing what we expected.<br>' Your job is to figure out what that actually means.<br> Sometimes the answer will be straightforward.<br> Other times, you'll need to ask questions, understand the pharmacy workflow, gather examples, look at system information, reproduce the behavior, and document what you've learned so our technical teams can investigate efficiently.<br> You don't need to be an engineer.<br> You do need to be technically curious, comfortable troubleshooting, an excellent communicator, and willing to keep asking questions until you understand what's actually happening.<br> What You'll Do 1.<br> Be a Responsive First Point of Support You'll help manage incoming day-to-day communication from pharmacy customers across our support channels.<br> Respond promptly and professionally to customer questions and reported issues.<br> Ask thoughtful follow-up questions to understand exactly what the customer is experiencing.<br> Gather the information needed to determine whether something is a question, training issue, workflow issue, configuration issue, product issue, or potential defect.<br> Help customers resolve issues that can be addressed without engineering involvement.<br> Set clear expectations about what happens next when additional investigation is required.<br> Keep customers updated rather than leaving them wondering whether anyone is working on their issue.<br> Close the loop once an issue has been resolved.<br> You won't be expected to have every answer.<br> You will be expected to take responsibility for getting the information to the right person and making sure the question doesn't disappear.<br> 2. Investigate Before You Escalate One of the most important parts of this role is turning a customer-reported problem into something our technical teams can efficiently investigate.<br> Ask targeted questions about what happened before, during, and after the reported issue.<br> Gather specific examples, timestamps, prescription or workflow context, screenshots, and other appropriate information.<br> Understand what the customer expected to happen versus what actually happened.<br> Review available system activity, configurations, logs, and other troubleshooting information.<br> Attempt to reproduce reported behavior when appropriate.<br> Determine whether the issue affects one scenario or a broader workflow.<br> Check known issues and available documentation before escalating.<br> Document what you've already investigated so another team doesn't have to start from zero.<br> Your goal is to make sure engineering spends its time solving technical problems rather than trying to figure out what the problem is.<br> 3. Create Excellent Technical Support Tickets When an issue needs to move to engineering or another technical team, you'll make sure they receive a clear, actionable ticket.<br> What is happening — and what should be happening instead?<br> Which pharmacy and workflow are affected?<br> When did it happen, and is it reproducible?<br> What specific examples demonstrate the problem?<br> What troubleshooting has already been completed?<br> Is there a workaround, and how is this affecting the pharmacy's operation?<br> A great escalation means the technical team can begin investigating without immediately coming back for basic information.<br> 4. Understand the Pharmacy Behind the Problem Software support at TJM requires more than understanding software.<br> You need to understand pharmacy.<br> Use your knowledge of pharmacy operations and pharmacy management systems to put customer questions into context.<br> Learn how each customer's TJM automation fits into its pharmacy operation and use that understanding to troubleshoot more effectively.<br> 5. Communicate Clearly Through Resolution Great support isn't only about solving the problem.<br> It's also about what the customer experiences while we're solving it.<br> Explain technical information in clear, plain language.<br> Provide updates while issues are being investigated.<br> Avoid making promises before you have the information to make them.<br> Let customers know what we need from them and why.<br> Communicate internally when an issue may have broader customer impact.<br> Bring in the Implementation Lead or CSM when an issue crosses into their area of ownership.<br> Help diffuse frustration through responsiveness, empathy, and clear communication.<br> Confirm that the customer is actually seeing the expected behavior before considering an issue resolved.<br> 6. Know When to Pull in the Pod You'll work closely with Customer Success Managers and Implementation Leads, but each role has a different job.<br> Customer Success Managers own the strategic customer relationship, overall customer health, and escalations.<br> Implementation Leads own the day-to-day execution of implementations, including workflow documentation, implementation requirements, stakeholder coordination, QA, and go-live.<br> Pharmacy Bot Support Specialists provide day-to-day product support, investigate reported problems, gather the information needed to troubleshoot them, resolve what they can, and create high-quality escalations when technical assistance is required.<br> 7. Help Us Spot Patterns Individual support conversations can tell us a lot about our product.<br> Issues that appear repeatedly across customers.<br> Areas where customers consistently need additional training.<br> Workflows that generate frequent questions.<br> Product behavior that creates confusion.<br> Documentation or support resources we should improve.<br> Potential product enhancements.<br> Opportunities to prevent future support issues.<br> What We Offer Remote-first work environment The opportunity to work at the intersection of pharmacy, healthcare, and AI Meaningful opportunity to learn and grow as TJM Labs continues to scale What We're Looking For 2+ years of experience working in a pharmacy environment, such as retail, specialty, mail-order, hospital, long-term care, or compounding.<br> Hands-on familiarity with pharmacy workflows and pharmacy management systems.<br> Technical curiosity and a genuine interest in figuring out how things work.<br> A methodical approach to problems and excellent follow-up questions.<br> Clear writing and the ability to document details someone else needs to act.<br> Patience and professionalism when someone is frustrated.<br> Strong attention to detail and the ability to manage multiple customer questions and support issues.<br> Comfort working independently in a remote environment, screen sharing, video meetings, and learning new software.<br> Understanding of the importance of appropriately handling PHI and other sensitive healthcare information.<br> Pharmacy Technician Experience Is Highly Desired Current or previous pharmacy technician experience is highly desired.<br> Registered or certified pharmacy technicians are strongly encouraged to apply.<br> If you've worked in a pharmacy, you understand that 'the prescription didn't process correctly' could mean a dozen different things, and you know the questions to ask before deciding something is actually wrong with the pharmacy management system.<br> Pharmacy Management System Experience Hands-on familiarity with pharmacy management systems is required for this role.<br> Experience with systems such as PioneerRx, PrimeRx, Rx30, Computer-Rx, FrameworkLTC, QS/1, or similar pharmacy management platforms is particularly valuable.<br> Nice to Have Previous software or technical support experience.<br> Experience training pharmacy staff on technology or workflows.<br> Experience supporting software implementations.<br> Familiarity with Jira, Zendesk, ServiceNow, or similar tools.<br> Experience reviewing logs, configurations, or system activity.<br> Basic familiarity with Windows, networking, integrations, or software troubleshooting.<br> Experience with healthcare technology, workflow automation, or AI-powered technology.<br> Experience in specialty, compounding, long-term care, mail-order, or high-volume retail pharmacy.<br> What You Don't Need You don't need to know how to code.<br> You don't need to be an engineer.<br> You don't need to be a project manager.<br> You don't need to own a book of business.<br> You don't need previous experience working with AI.<br> You don't need to arrive knowing TJM's technology.<br> You do need to understand pharmacy, enjoy technology, communicate exceptionally well, and be curious enough to keep digging when the first answer doesn't make sense.<br> We'll teach you the rest.<br> You'll Probably Love This Role If.<br>.. Someone saying 'it's broken' immediately makes you want to know exactly what they were doing when it broke.<br> You're the person in the pharmacy people call over when something weird happens with the computer.<br> You ask, 'Can you show me?<br>' a lot. You enjoy figuring out why something happened almost as much as fixing it.<br> You know that 'it happens all the time' is not quite enough information to troubleshoot a problem.<br> You can talk comfortably with a pharmacy technician one minute and clearly document the same issue for an engineer the next.<br> You don't throw an issue over the fence to engineering and consider your job done.<br> There's something deeply satisfying to you about finally figuring out why the weird thing was happening.<br> Why TJM Labs You'll join a fast-growing company working on a very real problem in healthcare.<br> You'll see our automation working inside real pharmacies and taking repetitive work off the shoulders of pharmacists and pharmacy technicians.<br> For the right person, this can be a path from using pharmacy technology every day to becoming someone who helps shape how that technology works for pharmacies.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Role Purpose:</strong><br>The Senior Accounts Payable Processor is a subject-matter expert and operational anchor within the Egypt GBS Payables team. Beyond executing complex transactions, this role owns the quality of AP output across multiple divisions - reviewing balances, leading period-end close activities, driving variance analysis, and coaching junior associates. This person is the go-to for anything that requires judgement, not just process execution. As the Egypt Shared Services centre grows into a fully integrated GBS model, this role will play a visible part in embedding standards, resolving escalations, and supporting knowledge transfer from the broader Shared Services network.<br><strong>Key Responsibilities: </strong><br><strong>AP Balance Review &amp; Ledger Ownership</strong><br><ul><li>Own the completeness and accuracy of the AP sub-ledger across assigned divisions - not just process invoices but actively review and manage the ledger</li><li>Perform and review AP balance reconciliations; investigate and clear aged, stale, or unexplained items within defined timelines</li><li>Identify risks in the AP ledger (unapplied credits, duplicate payments, mispostings) and drive resolution proactively</li><li>Present AP balance position to the Team Lead / Finance Manager in weekly review meetings</li></ul><br><strong>GS (Goods &amp; Services) Schedule Support</strong><br><ul><li>Support the preparation and review of GS schedules used for accruals, cut-off, and period-end reporting</li><li>Ensure GS schedules accurately reflect receipt-confirmed but uninvoiced liabilities and are reconciled to the AP ledger</li><li>Coordinate with procurement and operations teams to confirm receipt status and resolve discrepancies in a timely manner</li><li>Maintain schedule templates and support their standardisation across divisions</li></ul><br><strong>Multi-Division Variance Analysis</strong><br><ul><li>Perform AP variance analysis across business divisions - explaining movement in AP balances, days payable outstanding (DPO), and payment performance versus prior period and budget</li><li>Identify and explain significant variances between sub-ledger and GL; escalate items requiring journal adjustments</li><li>Prepare variance commentary suitable for Finance Manager review and, where required, for divisional business partners</li><li>Track and trend key AP metrics (aging profile, invoice processing cycle time, exception rates) to highlight operational risks</li></ul><br><strong>Month-End &amp; Period Close</strong><br><ul><li>Lead the AP month-end close checklist for assigned entities - accruals, GR/IR clearing, cut-off reviews, and reconciliations</li><li>Post and review AP-related journal entries; ensure period-end entries are accurate, complete, and properly supported</li><li>Coordinate close timelines with the wider GBS team (AR, GL, Reporting) to meet group deadlines</li><li>Review junior associate close deliverables before submission</li></ul><br><strong>Team Support &amp; Quality Oversight</strong><br><ul><li>Review AP transactions processed by associates for accuracy, compliance, and completeness - provide structured feedback</li><li>Act as first-level escalation for complex vendor disputes, coding queries, and payment exceptions</li><li>Support onboarding and practical training of new AP team members</li><li>Document and maintain AP process guides and SOPs relevant to the Egypt GBS centre</li></ul><br><strong>Stakeholder &amp; Vendor Management</strong><br><ul><li>Manage relationships with key vendors and internal business unit finance contacts across assigned divisions</li><li>Resolve escalated vendor queries professionally and within SLA, with clear documentation</li><li>Liaise with procurement, treasury, and tax teams on AP-related matters (payment terms, withholding tax, intercompany)</li></ul><br><strong>Controls &amp; Compliance</strong><br><ul><li>Ensure compliance with DoA, payment policies, and applicable local tax regulations (VAT, withholding tax)</li><li>Identify and flag control gaps or process risks; propose practical process improvements</li><li>Support internal and external audit requirements - documentation, walkthroughs, and audit queries</li><li>Assist in the implementation of process improvements and system enhancements as the GBS model matures</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>4-7 years of progressive AP or broader finance experience, with a minimum of 2-3 years in a Shared Services or GBS environment</li><li>Bachelor's degree in Accounting, Finance, or a related field; professional accounting qualification (CMA, CPA, ACCA, or equivalent) is preferred or actively in progress</li><li>Demonstrated experience owning AP reconciliations, period-end close, and balance reviews - not just transactional processing</li><li>Experience supporting or preparing GS/accrual schedules and variance analysis</li><li>Strong SAP S/4HANA experience is required - must be comfortable running reports, querying ledgers, and using core AP transaction codes; hands-on experience with OpenText VIM and/or Invoice Validation is highly preferred</li><li>Prior exposure to multi-entity, multi-currency environments; GCC or international business exposure is a strong advantage</li><li>Advanced Excel skills - comfortable building and reviewing reconciliation models, pivot analyses, and variance schedules</li></ul><br> </div>