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Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property. Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately. Maintain continuous surveillance of all assigned camera systems during the shift without interruption. Record, document, and report all security incidents accurately and in a timely manner. Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes. Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately. Maintain confidentiality of CCTV footage and security-related information at all times. Assist security officers by providing real-time information during emergencies, incidents, or investigations. Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable. Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements. Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities. Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system. Coordinate with Security Supervisors and other departments during emergencies or security incidents. Comply with all hotel security procedures, emergency response plans, and safety regulations. Ensure the CCTV Control Room is kept clean, secure, and organized at all times. Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only. Protect all hotel information and refrain from sharing security-related information with unauthorized persons. Participate in emergency drills, security training, and departmental meetings as required. Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology. Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems. Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position. <br><br>Qualifications<br><br>Education: At least a high school diploma. Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset. Foreign Language: Not required. Courses and Training: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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About the job Chief Accountant <br> <br>We are seeking an experienced <b>chief accountant </b>to join our team in Egypt. The ideal candidate will oversee all accounting operations, ensure compliance with Egyptian and Saudi tax regulations, and provide accurate financial reporting to support business decisions.<br><strong><strong>Duties and Responsibilities</strong></strong><br><ul><li>Manage the daily operations of the accounting department and take corrective actions when necessary.</li><li>Recommend and determine accounting software and electronic systems that ensure accuracy and efficiency in performing accounting processes.</li><li>Supervise the preparation of financial files and records to document transactions, and oversee the preparation of monthly, annual, and final accounts reports.</li><li>Monitor accounts payable and receivable, manage journal entries, general ledger, trial balance, and accounting adjustments.</li><li>Participate in preparing budget forecasts and reviewing budgets and payroll statements.</li><li>Conduct periodic variance analysis of revenues and expenses and provide necessary recommendations.</li><li>Perform reconciliations for capital assets and trust accounts.</li><li>Lead and manage the accounting team by assigning tasks, organizing workflow, evaluating performance, and providing guidance and training to achieve set objectives.</li><li>Coordinate and follow up on annual financial audits with external auditors.</li><li>Stay updated on legal changes and ensure policies and procedures are updated to comply with local and international accounting regulations.</li></ul><br><strong>Qualifications Required</strong><br><ul><li>Bachelor's degree in Commerce Accounting major (Master's degree or professional certifications such as <strong>CMA</strong> or <strong>CPA</strong> are preferred).</li><li>Minimum of <strong>10 years</strong>of practical experience in accounting, with at least <strong>3-5 years</strong> in a supervisory role or as an accounting manager.</li><li>Proven experience with Egyptian and Saudi tax regulations.</li><li>Advanced knowledge of <strong>ERP accounting systems</strong> (such as SAP, Oracle, Microsoft Dynamics).</li><li>Proficiency in Microsoft Office applications, especially <strong>Excel</strong>.</li><li>Familiarity with <strong>International Financial Reporting Standards (IFRS)</strong>.</li><li>Strong leadership skills with the ability to manage and develop teams.</li><li>High attention to detail, strong analytical skills, and the ability to prepare clear reports for senior management.</li><li>Proficiency in English (written and spoken), preferably with familiarity with financial and accounting terminology in English.</li><li><strong>Note: This role may require moving to Saudi Arabia in the future.</strong></li></ul><br> </div>
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<p>Leverage your expertise and join the dynamic team of a leading HR services and consulting firm as a <strong>Talent Acquisition Specialist</strong>, supporting end-to-end recruitment operations, executing high-volume (mass hiring) projects for white-collar roles, managing candidate pipelines, and ensuring smooth and timely delivery of recruitment processes in alignment with client requirements and service level agreements. </p><br><strong>Key Accountabilities</strong><ul><li><p>Support daily recruitment operations for assigned clients, ensuring high-quality talent delivery and adherence to project timelines.</p><br></li><li><p>Handle the full recruitment lifecycle for white-collar positions, from initial sourcing and screening to offer negotiation and onboarding coordination.</p><br></li><li><p>Execute and manage <strong>mass hiring</strong> projects, ensuring efficient candidate flow and meeting aggressive hiring targets.</p><br></li><li><p>Build and maintain a robust talent database and candidate pipeline to ensure quick response to client needs.</p><br></li><li><p>Prepare and issue required recruitment status reports, interview feedback summaries, and candidate shortlists, maintaining accurate documentation.</p><br></li><li><p>Organize, file, and maintain digital and physical recruitment records to ensure proper tracking and data integrity.</p><br></li><li><p>Coordinate with internal teams and external clients to resolve hiring bottlenecks and align on search requirements.</p><br></li><li><p>Provide administrative and operational support to the Talent Acquisition team in daily sourcing activities and performance reporting.</p><br></li></ul><strong>Knowledge, Skills, and Experience</strong><ul><li><p>Bachelor’s degree in HR, Business Administration, Commerce, or a related field.</p><br></li><li><p>Minimum of 1 year of experience in Talent Acquisition or recruitment, with preference for experience gained within a recruitment agency. </p><br></li><li><p>Proven track record in managing <strong>mass hiring</strong> projects for <strong>white-collar</strong> roles.</p><br></li><li><p>Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.</p><br></li><li><p>Experience with Applicant Tracking Systems (ATS) and document/record management systems is a plus.</p><br></li><li><p>Strong attention to detail and accuracy in handling candidate data and recruitment documentation.</p><br></li><li><p>Strong organizational and time management skills with the ability to handle multiple hiring mandates efficiently.</p><br></li><li><p>Good communication and coordination skills with a professional and team-oriented mindset.</p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design. Position Overview We are looking for a QA Engineer to join our EDAi team in Cairo, Egypt. Key Responsibilities Design, develop, and execute comprehensive test plans and test cases for AI application functionality. Design innovative test scenarios targeting different customer use cases to identify issues and provide suggestions for improvement. Perform manual and automated testing of conversational flows, APIs, integrations, and overall system performance. Identify, analyze, troubleshoot, and effectively report issues. Stay up to date with industry trends and testing best practices for AI and conversational platforms.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications B.Sc. or M.Sc. in Software Engineering, Electronics Engineering, or a related field, with a minimum grade of Very Good or an equivalent GPA. 0 3 years of relevant experience. Good knowledge of AI, machine learning (ML), and large language model (LLM) concepts. Familiarity with API testing concepts. Strong knowledge of scripting languages such as Python, JavaScript, or Java for test automation. Experience with QA testing tools and frameworks such as Selenium, Postman, or similar tools is preferred. Experience with NLP concepts such as intent recognition, entity extraction, and conversational flow is a plus. Basic knowledge of QA methodologies and development tools (e.g., version control, defect management, and test coverage) is highly desirable. Strong problem-solving skills, attention to detail, and the ability to work independently. Ability to work effectively in a team environment, clearly document test results, and communicate efficiently with development teams. Fluent in English, with excellent written and verbal communication skills.</p><p></p></section>
Job Summary<br>The HR Manager is responsible for leading and managing the Human Resources function across all HR disciplines. The role ensures the effective delivery of HR services, compliance with labor laws and company policies. The HR Manager partners with business leaders to align people strategies with the company’s business objectives while fostering a high-performance culture and continuously improving HR processes and practices.<br>Key Responsibilities<br>Lead the overall Human Resources function and ensure alignment of HR strategies with organizational objectives. Develop, review, and implement HR policies, procedures, and governance frameworks. Oversee HR budgeting and resource planning. Manage annual salary reviews, compensation adjustments, and HR-related organizational changes. Maintain and update the organizational structure and workforce planning. Prepare and communicate HR announcements and organizational communications. Lead HR transformation and continuous improvement initiatives. Ensure compliance with local labor laws, HR regulations, and company policies. Oversee the complete employee lifecycle, including onboarding, probation, transfers, promotions, resignations, offboarding, exit interviews, clearances, and final settlements. Manage payroll administration, including overtime, allowances, deductions, payroll tax, bank transfers, and salary payments. Administer government relations activities, including social insurance, labor office requirements, work permits, GOSI/social insurance forms, medical insurance administration, medical checkups, and retirement processes. Oversee employee records, HRIS administration, employment letters, salary certificates, and document management. Ensure proper handling of employee investigations, disciplinary actions, grievances, and legal employment matters. Coordinate contract renewals, employee benefits administration, and leave management. Lead the performance management cycle, including goal setting, probation reviews, annual performance reviews, and performance improvement initiatives. Develop and implement learning and development strategies, including training needs analysis, internal and external training programs, technical certifications, digital learning initiatives, and vendor management. Drive organizational development initiatives to improve organizational effectiveness and employee capability. Lead employee engagement initiatives, including surveys, recognition programs, employee events, orientation programs, and internal communication. Support succession planning, talent development, and career progression initiatives. Monitor employee engagement metrics and recommend continuous improvement initiatives. Develop and execute recruitment strategies to attract qualified talent. Manage the full recruitment lifecycle, including workforce planning, job descriptions, sourcing, interviewing, selection, offer management, and onboarding. Build and strengthen employer branding initiatives. Manage relationships with recruitment agencies and external consultants. Oversee onboarding, induction, welcome programs, and joining formalities. Supervise internship, graduate trainee, and student programs. Coordinate IT asset requests and onboarding requirements for new employees. Lead, coach, and develop the HR team to ensure high performance and continuous development. Establish HR KPIs and monitor departmental performance. Prepare HR dashboards, reports, and analytics to support business decisions. Partner with senior leadership on workforce planning, organizational effectiveness, and strategic HR initiatives. Promote a culture of collaboration, accountability, diversity, and continuous improvement.<br>Qualifications and Experience<br>Bachelor’s degree in human resources, Business Administration, or a related field. A master’s degree and/or professional HR certification (CIPD, SHRM, PHR, SPHR, etc.) is preferred.10–15 years of progressive HR experience, with at least 5 years in an HR leadership role. Proven experience managing the full spectrum of HR functions, including:HR Management HR Operations Payroll & Government Relations Recruitment & Talent Acquisition Organizational Development Learning & Development Employee Engagement Performance Management Strong knowledge of Egyptian labor law, social insurance, payroll practices, and HR compliance requirements. Experience implementing HR policies, organizational development initiatives, and employee engagement programs. Strong analytical, leadership, communication, and stakeholder management skills. Experience with HRIS and HR reporting systems. Experience within the facilities management, engineering, or services industry is considered an advantage.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure.</p><p>What you'll do</p><ul><li>Own all types of customer issues end-to-end from general support questions to complex technical investigations</li><li>Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why</li><li>Translate what you find into plain language that makes sense to a non-technical customer</li><li>Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues</li><li>Hold the quality bar high every interaction should leave the merchant better off than before they reached out</li><li>Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage</li><li>Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong</li><li>Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook</li><li>Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail</li><li>Someone who takes ownership; a problem that lands with you doesn't leave until it's solved</li><li>You have an innately investigative and curious nature</li><li>Excellent written and verbal communication</li><li>You re resourceful, and you have a get-things-done attitude</li><li>You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</li></ul><p></p></section>
???? WE’RE HIRING: ELITE VIDEOGRAPHER & VIDEO EDITOR???? Cairo, Egypt | Full-time<br>Nordix Global is looking for an exceptional Videographer & Video Editor to work directly with our founder and help build a high-performance content operation.<br>This is not an entry-level role.<br>We are looking for someone already highly skilled at filming and editing modern, high-retention video content.<br>Our primary focus is high-volume short-form content for Instagram Reels, Tik Tok and Facebook, with occasional long-form content.<br>Think modern founder-led content and editing styles inspired by Alex Hormozi and Iman Gadzhi.<br>If these references and retention-based editing are unfamiliar to you, this role is probably not for you.<br>THE ROLE<br>You will work extremely closely with the founder of Nordix Global, documenting the company’s journey, filming day-to-day operations and producing organic content and high-performing advertisements.<br>The role may include travelling with the founder and company to document meetings, events and behind-the-scenes moments as we continue to scale.<br>Your work will include:<br>• High-volume short-form social content• Founder and personal brand content• Paid ads and product creatives• Behind-the-scenes and documentary-style content• Talking-head and educational videos• Occasional long-form content<br>We are building a content machine and intend to produce at serious volume.<br>YOU MUST UNDERSTAND MODERN CONTENT<br>You should already understand:<br>• Hooks and viewer retention• Fast, intentional pacing and pattern interrupts• Talking-head content and B-roll• Sound design and captions• Storytelling and story structure• Platform-native short-form content• The difference between organic content and paid ads<br>We expect you to understand why people keep watching and why they scroll away.<br>WHO WE ARE LOOKING FOR<br>You:• Are exceptionally skilled in filming and editing• Have professional experience and a strong portfolio• Can produce premium footage and high-volume social content• Work quickly without constant management• Take ownership and solve problems independently• Are reliable, punctual and highly detail-oriented• Can perform in a fast-paced environment• Actively follow modern content and advertising trends• Are fluent in English and Arabic, spoken and written<br>We value output, taste, speed and ownership.<br>A degree will not get you this job.<br>Your work will.<br>WHY NORDIX GLOBAL? Nordix Global is an established company with 40M+ in annual turnover and continued year-over-year growth.<br>You will join a growing operation with serious ambitions, resources and momentum.<br>For the right person, we offer:<br>• Highly competitive compensation• Direct day-to-day work with the founder• Travel opportunities• Creative freedom and real responsibility• High-volume real-world content experience• Rapid professional development• The opportunity to shape our content direction• Significant long-term growth opportunities<br>As the company grows, this role can grow significantly in responsibility and leadership.<br>We reward people who perform.<br>HOW TO APPLYA strong portfolio is mandatory.<br>Your application must include examples of videos you have previously filmed and edited.<br>We want to see short-form content, talking-head or personal brand videos, high-retention editing and commercial work where available.<br>Applications without a portfolio will not be considered.<br>Do not apply based on what you believe you can learn to do.<br>Apply based on what you can already prove you can do.<br>Send your application Via Linkedin OR via Whatsapp: +46737757691<br>???? Cairo, Egypt???? Nordix Global
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<strong>Envision Employment Solutions</strong> is currently looking for a<strong> ServiceNow Business Analyst</strong> for one of our partners, a global leader in <strong>consulting, digital transformation, technology and engineering services!</strong><br><strong>About:</strong><br>The <strong>ServiceNow Business Analyst</strong> plays a key role in driving the design, enhancement, and optimization of ServiceNow solutions across the organization. This role partners with business stakeholders and technical teams to gather requirements, streamline workflows, and ensure the successful delivery of scalable, high-quality ServiceNow functionalities that support enterprise service management.<br><strong>Responsibilities:</strong><br><ul><li>Collaborate with business units to gather, document, and validate requirements for new ServiceNow capabilities and enhancements.</li><li>Translate business needs into functional specifications, user stories, use cases, and acceptance criteria.</li><li>Facilitate workshops, design sessions, sprint planning, and UAT activities.</li><li>Analyze existing workflows and recommend process optimization aligned with ServiceNow best practices.</li><li>Work closely with ServiceNow developers, architects, and administrators to ensure successful delivery of solutions.</li><li>Support the creation and maintenance of platform governance, data standards, and configuration management processes.</li><li>Conduct impact analysis for platform updates, new releases, and integrations.</li><li>Lead testing activities including functional testing, regression testing, and user acceptance.</li><li>Train end users, create documentation, and ensure smooth adoption of new features.</li><li>Monitor platform performance and assist in continuous improvement initiatives.</li></ul><br><strong>Requirements</strong><br><ul><li>Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.</li><li>Minimum 6 years of experience as a Business Analyst, with at least 3+ years focused on ServiceNow.</li><li>Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, CMDB, or ITAM.</li><li>Experience writing detailed functional requirements, user stories, and process documentation.</li><li>Strong analytical and problem-solving abilities with a focus on process improvement.</li><li>Familiarity with Agile/Scrum methodologies.</li><li>Excellent communication skills with the ability to engage both technical and non-technical stakeholders.</li><li>ServiceNow certifications preferred (e.g., CSA, CAD, ITSM, or specialty certifications).</li><li>Experience with integrations, data modeling, and platform governance is a plus.</li></ul><br> </div>
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<p><strong>Envision Employment Solutions</strong> is currently looking for <strong>Senior</strong> <strong>Cyber Recovery Consultant </strong>for one of our partners, a leader in the <strong>Consulting & Technology Services</strong>!</p><br><p><strong>Objective:</strong></p><br><p>We are seeking a motivated and detail-oriented<strong> Senior Cyber Recovery Consultant</strong> to join our Cybersecurity and Data Resilience team. This role is ideal for an early-career IT or cybersecurity professional looking to develop expertise in cyber recovery, ransomware resilience, and data protection technologies.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Cyber Recovery & Solution Delivery</strong></p><br><ul><li> Support the implementation and configuration of Dell Technologies Cyber Recovery solutions. </li><li> Assist in deploying secure cyber recovery vaults and ransomware recovery environments. </li><li> Participate in solution validation, recovery testing, and operational readiness activities. </li><li> Support backup, recovery, and cyber resilience assessments for customer environments. </li><li> Assist in troubleshooting technical issues during deployments and testing activities. </li></ul><p><strong>Customer Engagement</strong></p><br><ul><li> Participate in customer workshops, technical meetings, and discovery sessions. </li><li> Gather technical requirements and document customer environments. </li><li> Assist in preparing technical documentation, implementation guides, and deployment reports. </li><li> Support knowledge transfer sessions and technical demonstrations for customers. </li></ul><p><strong>Infrastructure & Technology</strong></p><br><ul><li> Work with Windows and Linux operating systems, VMware virtualization, storage platforms, and cloud environments. </li><li> Assist with backup, replication, and recovery configurations. </li><li> Support the integration of cyber recovery solutions with customer infrastructure. </li><li> Monitor solution performance and recommend improvements where appropriate. </li></ul><p><strong>Collaboration & Continuous Learning</strong></p><br><ul><li>Work closely with senior consultants, architects, and project managers throughout project delivery. </li><li> Stay informed about cybersecurity threats, ransomware trends, and cyber resilience best practices. </li><li> Continuously develop knowledge of Dell Technologies Data Protection solutions, including PowerProtect Cyber Recovery, PowerProtect Data Manager, Data Domain, and CyberSense. </li><li> Pursue technical certifications and training to expand professional expertise.</li></ul> </div>
<p><strong>About the Company</strong></p><p><strong>We are a well-established Petroleum Services company providing specialized solutions to the Oil & Gas industry. Our expertise includes OCTG Services, API & Premium Connection Rethreading, Machine Shop Manufacturing, Repair, Bucking Operations, Welding, Hard banding, and related workshop and field services.</strong></p><p><strong> </strong></p><p><strong>Position Summary</strong></p><p><strong>We are seeking an experienced QA/QC Manager to lead our Quality Assurance and Quality Control functions. The successful candidate will be responsible for developing, implementing, and continuously improving the company's Quality Management System (QMS), ensuring full compliance with customer requirements, API, ISO, and other international standards while supporting operational excellence across all workshop and field activities.</strong></p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Lead and maintain the company's Quality Management System (QMS) in accordance with ISO 9001, API Q1, and applicable international standards.</strong></p></li><li><p><strong>Manage all QA/QC activities related to API & Premium Connection Rethreading, Machine Shop Manufacturing, Welding, Hardbanding, Bucking Operations, Cleaning, Repair, and Rental Services.</strong></p></li><li><p><strong>Ensure compliance with customer specifications, API requirements, premium connection procedures, and company quality policies.</strong></p></li><li><p><strong>Develop, review, and maintain quality procedures, work instructions, inspection plans, and quality documentation.</strong></p></li><li><p><strong>Lead internal and external audits, certification activities, and customer audits while ensuring timely closure of audit findings.</strong></p></li><li><p><strong>Supervise and develop QA/QC inspectors and quality personnel through coaching, training, and performance management.</strong></p></li><li><p><strong>Review inspection reports, quality dossiers, certificates, and non-conformance reports.</strong></p></li><li><p><strong>Lead Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and continuous improvement initiatives.</strong></p></li><li><p><strong>Monitor quality KPIs, analyze trends, and prepare management reports.</strong></p></li><li><p><strong>Coordinate with Operations, HSE, Engineering, Sales, and customers to ensure consistent service quality and customer satisfaction.</strong></p></li><li><p><strong>Manage customer complaints, technical clarifications, and quality-related communications.</strong></p></li><li><p><strong>Support tender preparation by providing technical quality input when required.</strong></p></li><li><p><strong>Ensure calibration, inspection equipment control, document control, and regulatory compliance.</strong></p></li><li><p><strong>Drive operational efficiency through process optimization and digital quality management tools.</strong></p></li><li><p><strong>Willing to travel to company workshops and operational sites when is required.</strong></p></li></ul><p></p>
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<span>Customer Support Chat Internship iSchool is excited to offer a Customer Support Chat Internship - English Speaker for individuals looking to gain hands-on experience in the e-learning industry.<br> As a Customer Support Chat Intern, you will support our customer experience team by providing exceptional assistance to students, parents, and educators through online chat.<br> This internship is an excellent opportunity for candidates who are passionate about technology, education, and customer service while developing their communication, problem-solving, and professional skills in a dynamic environment.<br> Responsibilities Respond to customer inquiries via live chat in a professional, friendly, and timely manner.<br> Assist students, parents, and educators with questions about our programs, services, and platform.<br> Troubleshoot and resolve basic technical issues related to the e-learning platform.<br> Guide new users through the registration and onboarding process.<br> Document customer interactions, issues, and feedback accurately.<br> Escalate complex inquiries to the appropriate team when necessary.<br> Support the customer support team in delivering an outstanding customer experience.<br> Participate in training sessions to enhance product knowledge and customer service skills.<br> Paid Internship Practical training and real work experience Internship Certificate Potential full time opportunity Junior & senior students, and fresh graduates Currently pursuing a degree or relevant coursework in communication, education, or a related field.<br> Excellent written English communication skills (B2 level or above); fluency is highly preferred.<br> Strong customer service and interpersonal skills.<br> Ability to communicate professionally and empathetically with customers.<br> Strong problem-solving skills and attention to detail.<br> Basic computer proficiency and ability to learn new systems quickly.<br> Ability to multitask and manage multiple chat conversations efficiently.<br> A positive attitude, willingness to learn, and ability to work in a fast-paced environment.<br> Previous customer service experience is a plus but not required.<br> Fresh graduates and undergraduate students are welcome to apply.<br></span> </div>
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<span>We are seeking an experienced Senior Network Security Engineer to support a 3-month remote engagement focused on network security operations, primarily within Fortinet environments.<br> The ideal candidate combines strong core networking fundamentals with hands-on security operations experience and deep, practical expertise across the Fortinet Security Fabric.<br> Key Responsibilities Manage, monitor, and maintain network security infrastructure with a focus on Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer, FortiSwitch/FortiAP as applicable) Perform day-to-day security operations: firewall policy management, VPN configuration and troubleshooting, traffic analysis, and incident response support Design, implement, and maintain routing, switching, and network segmentation configurations in coordination with the client's network team Monitor security events and logs, triage alerts, and escalate/respond to incidents per client protocols Conduct firewall rule audits, policy optimization, and security posture reviews Support patching, firmware upgrades, and change management processes for Fortinet devices Troubleshoot complex network and security issues across LAN/WAN, VPN, and perimeter security layers Document configurations, standard operating procedures, and incident reports Collaborate with client stakeholders remotely, ensuring clear communication and timely delivery within the project's operational hours Minimum 5–7 years of experience in network engineering and security operations Strong hands-on experience with Fortinet products (FortiGate firewalls mandatory; FortiManager/FortiAnalyzer strongly preferred) Solid grounding in core networking: TCP/IP, routing/switching, VPN (IPsec/SSL), DNS, and network segmentation Practical security operations experience: log analysis, incident triage, firewall policy management Fortinet certification(s) required — NSE 4 minimum; NSE 5–7 strongly preferred Proven ability to work independently in a remote capacity with minimal supervision Strong documentation and communication skills, including comfort working with Arabic and/or English-speaking stakeholders as needed</span> </div>
We are seeking a highly experienced Technical Interior Design Team Leader to lead the technical delivery of luxury interior design projects supporting our UAE operations. The successful candidate will be responsible for managing the technical design team, overseeing the production of coordinated construction documentation, driving BIM and Revit workflows, and ensuring all technical deliverables meet the highest standards of quality, accuracy, and compliance. Technical Interior Design Team Leader will play a critical role in translating approved design concepts into fully coordinated, construction-ready documentation while ensuring efficient project delivery across multiple high-end residential, hospitality, commercial, and mixed-use developments. Key Responsibilities:Lead, mentor, and manage a team of Technical Interior Designers, Revit Modelers, and CAD Draftsmen, ensuring high performance and technical excellence. Plan and allocate resources effectively to meet project milestones and business priorities. Establish and enforce technical standards, BIM protocols, documentation procedures, and quality assurance processes across all projects. Review technical deliverables to ensure consistency, constructability, and compliance with company standards. Support the technical development of team members through coaching, mentoring, and regular performance evaluations. Lead the preparation, coordination, and review of complete construction documentation packages for luxury residential, hospitality, commercial, retail, and mixed-use interior projects. Oversee the production of:General Arrangement Drawings Reflected Ceiling Plans (RCPs) Interior Elevations and Sections Detailed Joinery and Millwork Packages Flooring and Ceiling Layouts Construction Details Material & Finish Schedules Door, Ironmongery, and Furniture Schedules BOQs and Technical Documentation Ensure all technical drawings accurately reflect the approved design intent while remaining practical, buildable, and compliant with project requirements. Review, redline, and approve technical documentation before client or consultant submission. Lead BIM implementation and Revit model coordination throughout all project stages. Ensure compliance with company BIM standards and documentation procedures. Coordinate technical packages with Architecture, Structure, MEP, Procurement, Site, and Project Management teams to eliminate clashes and improve project efficiency. Resolve technical issues proactively through effective multidisciplinary coordination. Monitor project progress, deliverables, and technical milestones to ensure successful project execution. Participate in technical coordination meetings with UAE project teams, consultants, contractors, and stakeholders. Provide technical support during tender, procurement, shop drawing reviews, and construction phases. Review contractor submittals, RFIs, shop drawings, and material submissions to ensure technical compliance. Implement and maintain rigorous QA/QC procedures across all technical deliverables. Ensure compliance with UAE authority regulations, local building codes, international standards, and project specifications. Maintain accurate document control, revision management, and technical records throughout the project lifecycle. Qualifications:Bachelor's Degree in Interior Design, Architecture, or a related discipline. Minimum 8–10 years of experience in Technical Interior Design, with a strong portfolio of high-end interior fit-out projects. Minimum 4 years of experience leading technical teams within an Interior Design or Architectural Consultancy. Mandatory experience delivering UAE/GCC interior design projects. Proven experience leading teams of Technical Interior Designers, Revit Modelers, and CAD Draftsmen. Advanced proficiency in Revit and Auto CAD is mandatory. Strong knowledge of BIM workflows, multidisciplinary coordination, and construction documentation. Extensive experience in technical detailing, joinery, millwork, bespoke interiors, and luxury fit-out documentation. Strong understanding of UAE authority requirements, building regulations, and international construction standards. Demonstrated ability to manage multiple complex projects while maintaining exceptional technical quality and delivery standards. Excellent leadership, communication, planning, and stakeholder management skills.
The position of Sr. Internal Auditor is responsible for conducting audits in accordance with the organization's internal audit charter and audit standards. guaranteeing that internal audits accommodate applicable standards, laws, and that resulting reports are fair, impartial, and useful.<br><br>Key Responsibilities:Plans financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations, identifying risk areas. Preparing audit scope and objectives; preparing audit Plans. Complete audits on time, prepare, present reports that reflect the audit’s results and document process & submit reports to the auditing Head. Identifies and communicates issues raised, offering recommended solutions relevant to business and risk Ensures audit conclusions are based on a complete understanding of the process, circumstances, and risk. Obtains and reviews evidence ensuring audit conclusions are well-documented. Organizes personal effort along with the internal auditor to be risk-based, productive, and efficient at all times. Collect and analyze data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies. Confer with company officials about financial and regulatory matters. Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity. Examine records and interview workers to ensure recording of transactions and compliance with laws and regulations. Examine whether the organization's objectives are reflected in its management activities and whether employees understand the objectives. Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions. Prepare detailed reports on audit findings. Report to management about asset utilization and audit results and recommend changes in operations and financial activities. Review data about material assets, net worth, liabilities, capital stock, surplus, income, and expenditures. Responsible for providing the auditors Coaching and with information and other resources they need to carry out the quality audit. Provide leadership and direction to a team of internal auditors. Evaluate the effectiveness of internal control systems. Identify and report on internal control weaknesses. Make recommendations for improvement of internal control systems. Any other-role-related duty assigned by the line manager.<br>Education:A bachelor’s degree in accounting or equivalent. Professional Certificates (CIA) are a plus. Certified Information Systems Auditor (CISA) are a plus.<br><br>Skills:Ability to give full attention to what other people are saying, and to identify complex problems and reviewing related information to develop and evaluate options and implement solutions. Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one. Strong analytical skills and sound judgment required in analyzing business processes and related internal controls. Ability to work independently or as an effective team member High level of professionalism. Ability to deal with senior management. Ability to coach Internal Auditors. Excellent English language is a must.<br>Experience:From 5 to 7 years of experience as an internal Auditor is a must. working with one of the big four audit firms; Preferably but not must.<br>Competencies:Integrity — Job requires being honest and ethical. Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. Persistence — Job requires persistence in the face of obstacles.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world s fastest-growing brands scale smarter, work faster, and deliver better service every time. We re not your typical outsourcing company. We believe great service is built on two things: smart tech and even smarter people. From our proprietary AI tools like M BIUS to our collaborative, people-first culture, we give our teams the tools, training, and trust they need to make an impact. If you want to be part of a forward-thinking, fast-moving, and inclusive global team that values both results and relationships, you ll feel right at home here.</p><p>Key Responsibilities</p><ul><li>Handle inbound customer calls in a professional, courteous, and timely manner.</li><li>Assist customers with inquiries, account-related requests, orders, and general support.</li><li>Identify customer needs and provide accurate information and appropriate solutions.</li><li>Resolve customer issues on the first contact whenever possible, escalating complex cases when required.</li><li>Accurately document customer interactions and update records in the relevant systems.</li><li>Meet quality, productivity, and customer satisfaction (CSAT) targets.</li><li>Follow company policies, processes, and compliance requirements during all customer interactions.</li><li>Maintain a positive, empathetic, and professional attitude when dealing with customers.</li><li>Work collaboratively with team members and other departments to ensure timely issue resolution.</li><li>Stay up to date with product knowledge, processes, and system updates to deliver excellent customer service.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What You Bring</p><ul><li>Minimum 1 year of customer service experience</li><li>Strong verbal and written communication skills</li><li>Ability to remain calm and professional under pressure</li><li>Strong problem-solving abilities</li><li>Tech-savvy with the ability to navigate multiple systems</li><li>Customer-first mindset with a passion for service excellence</li><li>Flexibility to work shifts, including evenings, weekends, and public holidays</li></ul><p></p></section>
Job Title: Planning and Logistics Manager. We are looking for you as early as possible as Planning and Logistics Manager for DB-El Sewedy Rail Operation Egypt for the primary location Cairo - .<br>The role:Reporting to the Chief Maintenance Officer, the Planning & Logistics Manager will be responsible for leading the Asset Information, Planning, and Logistics function for the high-speed railway project in Egypt. This role ensures that maintenance schedules, maintenance resource and logistics planning., warehousing, CMMS governance, and third-party interfaces are strictly aligned with ISO 55000:2024. By coordinating closely with the DBEE Procurement Team and optimizing inventory management, this role guarantees a data-driven, fully equipped maintenance infrastructure to sustain reliable railway operations.<br> Responsibilities: Leading the establishment and maintenance of the Asset Information Management framework and document control in accordance with ISO 55000:2024. Ensure the completeness, accuracy, and verification of the asset register and NAT handover data within the CMMS. Leading the development of Annual and 3-year Preventive Maintenance forecasts, ensuring they inform resource allocation and maintenance budgeting and resource planning. Monitor scheduling performance, oversee statutory inspections, escalate operational risks to the Chief Maintenance Officer, and formally approve all Preventive Maintenance Plans before operational deployment. Approve and oversee the spare parts management strategy, first-fill inventory programme, and site logistics coordination including establishment of Approved Vendor Lists. Lead the coordination with the DBEE Procurement Team to ensure sourcing frameworks, supplier qualification, and procurement activities support uninterrupted maintenance operations. Oversee third-party contractor activities, including the review and approve access plans, major deliverables, and consolidated SOAM &Infrastructure Works Providers deviation reports. Monitor performance KPIs for both inventory (e.g., stock accuracy, stockouts) and third-party contractors, directing corrective actions as required. Ensure the CMMS remains fully operational, data-accurate, and capable of generating management reviews and contractual reporting for NAT in addition to including governance of user access rights and delivery of CMMS training across all maintenance staff. Approve CMMS configuration changes and master data governance while overseeing user access and training across all maintenance staff.<br> Qualifications: Bachelor's degree in engineering (Mechanical, Electrical, Industrial, or Civil) — required Minimum 12 years of total experience in maintenance planning, asset information management, or facilities management including minimum 5 years in a senior planning or logistics management role on a major infrastructure or transport project Advanced proficiency in CMMS configuration, master data governance, and KPI reporting Demonstrated experience establishing a CMMS from scratch during a project mobilisation phase — this is non-negotiable given the current project phase Proven experience developing and owning Preventive Maintenance programmes across multi-discipline facility assets (MEP, HVAC, civil) Proven experience using MS. Project / Primavera. Prior exposure to rail, metro, airport, or similarly regulated infrastructure environment — preferred Demonstrated understanding of ISO 55001Ability to manage multiple workstreams simultaneously during a compressed mobilisation timeline Strong organisational and cross-functional coordination skills — this role is the operational interface between strategy and field execution<br>General Information:DB-El Sewedy Rail Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates, regardless of gender, age, nationality, religion, disability, marital status, or any other characteristic protected by law. We believe that diversity of backgrounds, perspectives, and experiences strengthens our organization and contributes to a respectful, inclusive, and high-performing work environment.
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Company Description<br><p>PentaValue is a rising global Software and digital solutions organization based in Cairo, Egypt founded in 2015. The firm offers your business the best technology, consultation, digital marketing service, security system service and security system.<br>
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We believe that quality and client satisfaction are our priority, We are focused on engrossing ourselves in your business by creating a long-lasting partnership with our partners. Moreover, one of our major business goals is to enhance the use of technology in every aspect of our life and coming up with intelligent solutions that make our daily activities easier and simpler.<br>
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We never stop striving, researching, and trying to find out new techniques and formulas in every service and product that we provide which would make us grow fast and reach the peak of the digital industry. </p><br><br>Job Description<br><p><strong>The Business Development Executive is responsible for identifying new business opportunities, generating leads, building relationships with prospective and existing clients, and supporting the company's revenue growth objectives.</strong></p><br><p><strong>In addition to business acquisition activities, the Business Development Executive is responsible for managing the complete client lifecycle—from the initial inquiry and requirements gathering through service delivery, project/event execution, post-delivery follow-up, and long-term relationship development. The role serves as the primary point of contact for clients, ensuring exceptional customer experience, successful project execution, and sustained business partnerships.</strong></p><br><p><strong>The ideal candidate is proactive, client-focused, highly organized, process-oriented, and capable of managing multiple stakeholders while maintaining strong attention to detail and service quality.</strong></p><br><br>Qualifications<br><p><strong>Key Responsibilities</strong></p><br><p><strong>Business Development & Lead Generation</strong></p><br><ul><li><p><strong>Identify and research potential clients, industries, and market opportunities.</strong></p><br></li><li><p><strong>Generate qualified leads through networking, outreach, referrals, and other sales activities.</strong></p><br></li><li><p><strong>Develop and maintain a strong sales pipeline.</strong></p><br></li><li><p><strong>Identify and pursue new business opportunities to support company growth objectives.</strong></p><br></li><li><p><strong>Establish strategic relationships with potential clients and partners.</strong></p><br></li></ul><p><strong>Client Acquisition & Relationship Management</strong></p><br><ul><li><p><strong>Build and maintain strong relationships with prospective and existing clients.</strong></p><br></li><li><p><strong>Understand client requirements and recommend suitable products and services.</strong></p><br></li><li><p><strong>Conduct meetings, presentations, negotiations, and follow-ups with potential customers.</strong></p><br></li><li><p><strong>Ensure high levels of customer satisfaction before, during, and after service delivery.</strong></p><br></li><li><p><strong>Develop long-term client relationships that encourage repeat business and customer loyalty.</strong></p><br></li><li><p><strong>Act as a trusted advisor and primary point of contact for assigned clients.</strong></p><br></li></ul><p><strong>Client Lifecycle Ownership</strong></p><br><ul><li><p><strong>Own the complete client journey from the initial inquiry through project completion and post-service follow-up.</strong></p><br></li><li><p><strong>Serve as the primary contact for clients throughout the engagement lifecycle.</strong></p><br></li><li><p><strong>Gather, document, and communicate client requirements accurately to internal teams.</strong></p><br></li><li><p><strong>Coordinate with relevant departments to ensure smooth execution and timely delivery of services.</strong></p><br></li><li><p><strong>Monitor project and event progress to ensure alignment with client expectations and agreed deliverables.</strong></p><br></li><li><p><strong>Ensure all deliverables, reports, materials, and project outputs are properly handed over to clients.</strong></p><br></li><li><p><strong>Conduct post-delivery and post-event follow-ups to assess customer satisfaction and identify opportunities for future collaboration.</strong></p><br></li><li><p><strong>Take full ownership and accountability for client engagements from initiation to closure.</strong></p><br></li></ul><p><strong>Sales Support & Revenue Growth</strong></p><br><ul><li><p><strong>Prepare proposals, quotations, commercial offers, and presentations.</strong></p><br></li><li><p><strong>Support contract negotiations and the successful closing of business opportunities.</strong></p><br></li><li><p><strong>Work toward achieving monthly, quarterly, and annual sales targets.</strong></p><br></li><li><p><strong>Identify opportunities for upselling and cross-selling existing services.</strong></p><br></li><li><p><strong>Contribute to revenue growth through client retention and expansion strategies.</strong></p><br></li></ul><p><strong>Market Research & Analysis</strong></p><br><ul><li><p><strong>Monitor market trends, competitor activities, and emerging industry services.</strong></p><br></li><li><p><strong>Identify new services, solutions, and market opportunities that may complement or enhance the company's offerings.</strong></p><br></li><li><p><strong>Assess market gaps and provide recommendations for new business opportunities and service improvements.</strong></p><br></li><li><p><strong>Gather market intelligence and provide actionable insights to management.</strong></p><br></li><li><p><strong>Maintain accurate records of client interactions, opportunities, and market findings.</strong></p><br></li></ul><p><strong>Cross-Functional Collaboration</strong></p><br><ul><li><p><strong>Coordinate with internal teams to ensure smooth onboarding and delivery for new clients.</strong></p><br></li><li><p><strong>Collaborate with Marketing, Operations, Creative, Production, and other departments to ensure successful project execution.</strong></p><br></li><li><p><strong>Support company growth initiatives through effective cross-functional communication and teamwork.</strong></p><br></li><li><p><strong>Facilitate alignment between client expectations and operational capabilities.</strong></p><br></li></ul><p><strong>Process Compliance & Governance</strong></p><br><ul><li><p><strong>Adhere strictly to company policies, guidelines, workflows, and operational procedures.</strong></p><br></li><li><p><strong>Ensure all client engagements and business activities follow approved company processes.</strong></p><br></li><li><p><strong>Maintain complete and accurate documentation throughout all stages of the client lifecycle.</strong></p><br></li><li><p><strong>Demonstrate process discipline and compliance as a key aspect of performance.</strong></p><br></li><li><p><strong>Ensure CRM records, project updates, and client communications remain accurate and up to date.</strong></p><br></li></ul><p><strong>Reporting & Documentation</strong></p><br><ul><li><p><strong>Maintain and update CRM systems and sales records.</strong></p><br></li><li><p><strong>Prepare regular reports on sales activities, lead generation, client engagement, and business opportunities.</strong></p><br></li><li><p><strong>Track performance against assigned targets and KPIs.</strong></p><br></li><li><p><strong>Prepare and submit reports related to assigned marketing and social media campaigns.</strong></p><br></li><li><p><strong>Monitor campaign performance and provide recommendations for improvement.</strong></p><br></li><li><p><strong>Maintain organized documentation for all client engagements and projects.</strong></p><br></li></ul><p><strong>Qualifications & Requirements</strong></p><br><ul><li><p><strong>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</strong></p><br></li><li><p><strong>1–3 years of experience in Business Development, Sales, Account Management, Client Relations, Event Management, or a similar role.</strong></p><br></li><li><p><strong>Experience in B2B sales is preferred.</strong></p><br></li><li><p><strong>Strong communication, presentation, and negotiation skills.</strong></p><br></li><li><p><strong>Ability to build and maintain long-term client relationships.</strong></p><br></li><li><p><strong>Experience managing client accounts and coordinating project delivery is an advantage.</strong></p><br></li><li><p><strong>Ability to identify business opportunities and drive revenue growth.</strong></p><br></li></ul><p><strong>Technical Skills</strong></p><br><ul><li><p><strong>Proficiency in Microsoft Office and Google Workspace.</strong></p><br></li><li><p><strong>Experience using CRM tools such as HubSpot, Zoho CRM, Salesforce, or similar platforms.</strong></p><br></li><li><p><strong>Strong presentation, reporting, and documentation skills.</strong></p><br></li><li><p><strong>Ability to prepare business proposals and commercial presentations.</strong></p><br></li><li><p><strong>Familiarity with project coordination and workflow management tools is a plus.</strong></p><br></li></ul><p><strong>Core Competencies</strong></p><br><ul><li><p><strong>Excellent communication and interpersonal skills.</strong></p><br></li><li><p><strong>Strong negotiation and persuasion abilities.</strong></p><br></li><li><p><strong>Results-oriented and target-driven mindset.</strong></p><br></li><li><p><strong>Strong client relationship management capabilities.</strong></p><br></li><li><p><strong>High level of focus and attention to detail.</strong></p><br></li><li><p><strong>Creative thinking and solution-oriented mindset.</strong></p><br></li><li><p><strong>Strong organizational and time-management skills.</strong></p><br></li><li><p><strong>Ability to manage multiple tasks and priorities effectively.</strong></p><br></li><li><p><strong>Ownership, accountability, and commitment to results.</strong></p><br></li><li><p><strong>Process-oriented with strong compliance discipline.</strong></p><br></li><li><p><strong>Analytical thinking and problem-solving capabilities.</strong></p><br></li><li><p><strong>Self-motivated, proactive, and eager to learn.</strong></p><br></li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li><p><strong>Experience in lead generation and client acquisition.</strong></p><br></li><li><p><strong>Familiarity with sales methodologies and pipeline management.</strong></p><br></li><li><p><strong>Experience working in fast-paced and growth-oriented environments.</strong></p><br></li><li><p><strong>Previous exposure to event management, marketing services, branding, production, digital marketing, or client service environments is a plus.</strong></p><br></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><br><p><strong>Business Development Performance</strong></p><br><ul><li><p><strong>Number of qualified leads generated.</strong></p><br></li><li><p><strong>Number of new clients acquired.</strong></p><br></li><li><p><strong>Revenue generated from new business opportunities.</strong></p><br></li><li><p><strong>Sales conversion rate.</strong></p><br></li><li><p><strong>Achievement of monthly, quarterly, and annual targets.</strong></p><br></li></ul><p><strong>Client Relationship Management</strong></p><br><ul><li><p><strong>Client retention rate.</strong></p><br></li><li><p><strong>Repeat business rate.</strong></p><br></li><li><p><strong>Customer satisfaction score.</strong></p><br></li><li><p><strong>Client feedback and service quality ratings.</strong></p><br></li></ul><p><strong>Client Lifecycle Management</strong></p><br><ul><li><p><strong>Successful management of client engagements from inquiry to final delivery.</strong></p><br></li><li><p><strong>Timeliness and quality of project/event execution.</strong></p><br></li><li><p><strong>Successful completion of post-delivery follow-ups.</strong></p><br></li></ul><p><strong>Process Compliance</strong></p><br><ul><li><p><strong>Adherence to company policies, guidelines, and operational processes.</strong></p><br></li><li><p><strong>Accuracy and completeness of CRM records and documentation.</strong></p><br></li><li><p><strong>Compliance with internal workflows and reporting requirements.</strong></p><br></li></ul><p><strong>Reporting & Communication</strong></p><br><ul><li><p><strong>Timely submission of reports and updates.</strong></p><br></li><li><p><strong>Accuracy and quality of business development reports.</strong></p><br></li><li><p><strong>Timely reporting on assigned social media and marketing campaigns.</strong></p><br></li></ul><br>Additional Information<br><p><strong>Dear candidate, </strong></p><br><p><strong>Thank you very much for sharing your profile with us, Our team takes due care of every CV, </strong></p><br><br><br> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a highly organized <strong>Operations Executive Assistant</strong> to support the operational backbone of their client-facing and internal processes. This role plays a key part in maintaining efficient client communication, accurate CRM documentation, administrative coordination, and operational workflows that enable the business to deliver an exceptional client experience.</p><br>Role Overview<p>The <strong>Operations Executive Assistant</strong> will be responsible for supporting day-to-day operational and administrative activities while helping ensure client interactions, scheduling, CRM management, and internal processes run smoothly. Working closely with internal teams, this role will coordinate communications, maintain organized documentation, and proactively identify opportunities to improve operational efficiency.</p><br><p>This role is ideal for someone who is highly organized, detail-oriented, and enjoys creating structure, managing multiple priorities, and supporting both internal teams and clients in a fast-paced environment.</p><br>Location<p><strong>Fully Remote | 8:00 AM – 5:00 PM CST</strong></p><br>Key ResponsibilitiesClient Support & Communication<ul><li><p>Respond to client emails and requests in a timely and professional manner.</p><br></li><li><p>Schedule client meetings, reviews, and follow-up communications.</p><br></li><li><p>Assist with preparing proposals and client-facing documentation.</p><br></li><li><p>Ensure clients receive accurate information and timely updates throughout ongoing engagements.</p><br></li></ul>CRM Documentation & Management<ul><li><p>Build, organize, and maintain CRM records for client accounts.</p><br></li><li><p>Document client interactions, notes, and follow-up activities.</p><br></li><li><p>Ensure CRM information remains accurate, complete, and up to date.</p><br></li><li><p>Support internal reporting by maintaining organized customer data.</p><br></li></ul>Administrative & Executive Support<ul><li><p>Manage calendars, meeting schedules, and appointment coordination.</p><br></li><li><p>Organize files, documentation, and internal administrative records.</p><br></li><li><p>Support email management and day-to-day administrative responsibilities.</p><br></li><li><p>Coordinate communication between internal teams and external clients.</p><br></li></ul>Operations & Process Improvement<ul><li><p>Identify opportunities to improve client workflows and internal processes.</p><br></li><li><p>Assist in documenting procedures and maintaining operational documentation.</p><br></li><li><p>Support cross-functional coordination to ensure projects move forward efficiently.</p><br></li><li><p>Recommend process improvements that increase organization and operational efficiency.</p><br></li></ul>QualificationsExperience<ul><li><p>2+ years of experience in administrative support, operations, executive assistance, or client-facing support roles.</p><br></li><li><p>Preference for a candidate with a background in: finances, bookkeeping or marketing.</p><br></li><li><p>Experience managing CRM platforms such as HubSpot, Salesforce, AgencyZoom, or similar systems.</p><br></li><li><p>Experience coordinating calendars, meetings, and administrative workflows.</p><br></li><li><p>Experience supporting multiple priorities in a fast-paced environment.</p><br></li><li><p>Managing emails.</p><br></li><li><p>Organizing daily priorities.</p><br></li><li><p>Updating documentation and SOPs.</p><br></li><li><p>Supporting advisor onboarding.</p><br></li><li><p>Scheduling newsletters.</p><br></li><li><p>Coordinating administrative tasks.</p><br></li><li><p>Assisting with marketing projects across multiple businesses.</p><br></li><li><p>Supporting operational improvements as new needs arise.</p><br></li></ul>Skills<ul><li><p>CRM management</p><br></li><li><p>Calendar and scheduling coordination</p><br></li><li><p>Microsoft Office Suite</p><br></li><li><p>Google Workspace</p><br></li><li><p>Document management</p><br></li><li><p>Administrative support</p><br></li><li><p>Process documentation</p><br></li><li><p>Strong organizational and time management abilities</p><br></li><li><p>High attention to detail</p><br></li></ul>What Success Looks Like<ul><li><p>Client requests are handled promptly, professionally, and accurately.</p><br></li><li><p>CRM records remain complete, organized, and actionable.</p><br></li><li><p>Calendars, meetings, and administrative workflows operate efficiently with minimal oversight.</p><br></li><li><p>Internal processes become more organized and streamlined.</p><br></li><li><p>Leadership and clients receive dependable, proactive operational support.</p><br></li></ul>Opportunity<p>This is an excellent opportunity to join a growing organization where you'll become a trusted operational partner supporting both internal teams and client relationships. You'll gain exposure to client operations, CRM management, executive support, and process improvement while playing a key role in helping the organization operate more efficiently.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Intern/Trainee<br><b>Job Description & Summary</b><br><b>Drive Transformation. Deliver Impact. Build Your Career.</b> <br> <br>Are you passionate about solving complex business challenges and helping organizations transform the way they operate? <br> <br>We're looking for talented German-speaking Business Analysts and Consultants at Associate level to join our Product Management & Business Analysis practice. In this role, you'll work alongside experienced consultants and industry experts to support end-to-end Financial Services transformation across banking, insurance, and asset & wealth management, helping clients deliver innovative solutions that create measurable business value. <br> <br>If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into clear, practical solutions, we'd love to hear from you. <br><b>What You'll Do</b> <br> <br>As part of our team, you will: <br><ul><li>Support clients and project teams in understanding business challenges and identifying opportunities for improvement.</li></ul><br><ul><li>Gather, analyze, and document business and functional requirements.</li></ul><br><ul><li>Assist in preparing user stories, acceptance criteria, process maps, user journeys, and business documentation.</li></ul><br><ul><li>Participate in workshops and meetings with business and technical stakeholders.</li></ul><br><ul><li>Support backlog refinement, requirement traceability, and User Acceptance Testing activities.</li></ul><br><ul><li>Prepare meeting notes, presentations, status updates, and project documentation.</li></ul><br><ul><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li></ul><br><ul><li>Build your consulting, business analysis, agile delivery, and Financial Services knowledge through hands-on project work.</li></ul><br><b>What We're Looking For</b> <br> <br>We're looking for professionals who bring curiosity, analytical thinking, attention to detail, and a collaborative mindset. <br><b>Required Qualifications</b> <br><ul><li>Up to 4 years of experience as a Business Analyst, Consultant, Product Analyst, or in a similar client-facing or delivery role.</li></ul><br><ul><li>Professional proficiency in German and strong English communication skills.</li></ul><br><ul><li>Strong analytical and problem-solving capabilities.</li></ul><br><ul><li>Good communication skills and ability to work with business and technical stakeholders.</li></ul><br><ul><li>Experience gathering and documenting business requirements.</li></ul><br><ul><li>Good Microsoft Office skills, especially Excel and PowerPoint.</li></ul><br><ul><li>Ability to manage tasks and priorities in a dynamic project environment.</li></ul><br><ul><li>Bachelor's degree or equivalent professional experience.</li></ul><br><b>Preferred</b> <br><ul><li>Exposure to Financial Services, including banking, insurance, capital markets, payments, leasing, or automotive finance.</li></ul><br><ul><li>Basic knowledge of Agile methodologies.</li></ul><br><ul><li>Experience with Jira, Confluence, or similar documentation and process mapping tools.</li></ul><br><ul><li>Understanding of user stories, acceptance criteria, UAT, APIs, or system integrations.</li></ul><br><ul><li>Interest in digital transformation, process improvement, and business change initiatives.</li></ul><br><b>Why Join Us?</b> <br> <br>At ETIC, you'll work on meaningful projects while building a rewarding career in consulting. You'll benefit from: <br><ul><li>Exposure to leading financial institutions and high-impact transformation programs.</li></ul><br><ul><li>Opportunities to work with diverse, international teams.</li></ul><br><ul><li>Continuous learning, professional development, and mentorship.</li></ul><br><ul><li>Clear career progression and growth opportunities.</li></ul><br><ul><li>A collaborative, inclusive, and supportive work environment.</li></ul><br><ul><li>Challenging work that allows you to make a real business impact from day one.</li></ul><br><b>Frequently Asked Questions (FAQ)</b> <br> <br><b>Do I need previous consulting experience?</b> <br>Consulting experience is an advantage, but we also welcome candidates with strong Business Analysis experience and a passion for solving business challenges. <br> <br><b>What kind of work will I be involved in?</b> <br>You'll support requirements gathering, documentation, workshops, process mapping, user stories, presentations, and delivery activities across client projects. <br> <br><b>Will I work directly with clients?</b> <br>Depending on the project, you may participate in client meetings, support workshops, gather inputs, and help document business needs under the guidance of more senior team members. <br> <br><b>Will I receive training and development opportunities?</b> <br>Yes. You'll benefit from continuous learning, mentoring, certifications, and hands-on project experience to build your consulting and Financial Services knowledge. <br> <br><b>What makes someone successful in this role?</b> <br>Curiosity, attention to detail, strong communication skills, willingness to learn, and the ability to organize information clearly are key to success. <br> <br><b>I don't meet every requirement. Should I still apply?</b> <br>Yes. We recognize that great candidates don't always match every qualification. If you're excited about the opportunity and believe you can make an impact, we encourage you to apply. <br> <br><b>Ready to Make an Impact?</b> <br> <br>If you're looking for a career where your ideas matter, your expertise is valued, and your work helps shape the future of Financial Services, we'd love to hear from you. <br> <br>Apply today and become part of a team that's transforming businesses, delivering innovation, and creating lasting impact. <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
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<span><br>POSITION SUMMARY<br>Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>