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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

<p><br></p><p>Job Description</p><p>Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><p>Team Leadership &amp; Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training &amp; Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><p>Quality Control &amp; Inspections: Inspect Rooms &amp; Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><p>Inventory &amp; Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><p>Guest Service &amp; Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><p>Health &amp; Safety Compliance: Maintain Health &amp; Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene &amp; Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><p>Administrative Support &amp; Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget &amp; Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><p>Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People &amp; Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul>

Company Description Atheel CX, part of Atheel Holding established in 2016, is a diversified customer experience and business solutions provider serving clients across multiple industries. With 5 strategic delivery sites in Egypt and corporate operations spanning the UAE, KSA, and Egypt, the company manages high transaction volumes while maintaining strong service continuity. Atheel CX supports more than 150 clients in 25 industries, handling over 5 million monthly transactions with a 5,000-seat capacity and a workforce of 20,000 employees. Its multilingual capabilities cover 15+ languages, including Arabic, English, French, German, Spanish, and others, enabling it to support global partners. The company operates under robust quality, security, and operational certifications such as ISO 9001, ISO 27001, ISO 18295, and PCI DSS, reinforcing its commitment to trusted, scalable excellence. Role Description The Lead Opener (real-estate) is a full-time, on-site role based in Qesm El Maadi. The individual in this role will contact and qualify potential real-estate leads via phone, messaging, and digital channels, capturing accurate information and assessing interest and readiness to move forward. Day-to-day responsibilities include maintaining and updating lead databases, scheduling appointments or follow-ups for sales agents, and ensuring smooth handover of qualified leads to the sales team. The Lead Opener will follow scripts and guidelines, handle initial inquiries, provide basic information about real-estate offerings, and document all interactions in the CRM system. The role also involves meeting daily and weekly targets, collaborating with supervisors to improve lead generation strategies, and providing feedback on lead quality and market responses. Qualifications Candidates should possess strong communication and interpersonal skills, including clear spoken and written English and Arabic, active listening, and a professional phone manner. Candidates should possess customer service and relationship-building skills, with the ability to handle objections, answer initial inquiries, and create a positive first impression for potential clients. Candidates should possess sales and lead qualification skills, including basic understanding of real-estate sales cycles, prospecting, and assessing lead interest and suitability. Candidates should possess organizational and data management skills, such as accurate data entry, CRM usage, record-keeping, and time management to handle high call volumes. Candidates should possess problem-solving and adaptability skills, with the ability to work under targets, respond to changing priorities, and follow structured scripts while using sound judgment. Prior experience in real-estate, call centers, telesales, or customer support is highly beneficial. High school diploma or equivalent required; a college degree in Business, Marketing, or a related field is an advantage.text me on 01041760518

<p>The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R response, resilience and respect to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate our raison d tre of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability. IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe. IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Headquarters in Geneva and the field structure (regional, cluster and country) comprise the IFRC Secretariat.</p><p>Background to the position In virtually all countries, people increasingly rely on and expect a diverse range of digital services (e.g., through their mobile devices) to interact with local governments, companies, and community organizations and services. This disruption is already happening to humanitarian assistance. Yet, the Digital Divide remains a persistent and significant challenge at both national and local levels. The need for a successful and large-scale digital transformation is urgent. Furthermore, digitally Transforming the IFRC and its 191 members is a complex process which requires collaborative action and support across the membership. Therefore, IFRC recently developed a Digital Transformation Strategy which was approved by the IFRC Governing Board in May 2021. The Digital Transformation Department (DTD) has full leadership responsibility for the implementation of the digital transformation strategy and the positive impact it will have on the 191 National Society members of the IFRC. The DTD provides strategic leadership and guides the IFRC Secretariat as well as the members network to adapt and innovate humanitarian services, drawing on digital services, data-enabled decision-making, and other opportunities for digital transformation in support of the IFRC s Strategy 2030. In addition, the DTD is responsible for the development and implementation of business transformation, information technology and digitalization services throughout the IFRC Secretariat, thereby supporting the same transformation in 191 NSs, setting the vision, and drawing stakeholders together on this digital journey. Given the strategic choice by the organisation to deliver more value from the organization s data, the incumbent is the organisation s lead in data platform architecture and accountable to the organisation s Data manager that reports to the DT Director. The other units reporting to the DT Director include the Enterprise Architecture, Strategy &amp; Planning unit, the Digital development and management unit and the Service Delivery &amp; Support unit.</p><p>The Full Stack Developer will be primarily responsible for the end-to-end development of data projects, from clarifying requirements with business requestors, to schema preparation, data modelling, data engineering, report development in PowerBI and facilitation of User Testing pipelines, to support IFRC s operations in multiple sectors (e.g. Finance, Logistics, Human Resources mobilization, Project management and others). The position holder will operate on IFRC s Data Platform, based on Microsoft Fabric and Synapse using Data Vault and Dimensional modeling techniques for consumption in Power BI. The role will collaborate with multiple cross-functional teams at a global level, on a variety of projects that support the internal and external-facing activities of the Red Cross and Red Crescent movement.</p><p>Data analytics and reporting:</p><ul><li>Analyze and understand business process and data models, business logics, modelling logics, and ways to identify missing data.</li><li>Liaise with business contact or business analysts to understand the specifications of requirements.</li><li>Identify data requirements and data elements and ingest them in the data platform if missing.</li><li>Design and implement dashboards and reports in Power BI that provide actionable information.</li><li>Follow through on UAT identified issues and their resolution.</li><li>Publish data and reports to production.</li></ul><p>Microsoft Fabric/Azure Synapse:</p><ul><li>Develop database schemas, define relationships, and optimize performance based on the specific requirements of the data solution</li><li>Develop data products using SQL and PySpark.</li><li>Implement data quality checks and processes to ensure data accuracy, consistency, and completeness.</li><li>Implement security measures to protect sensitive data and ensure compliance with relevant regulations and standards.</li><li>Optimize solutions for performance and scalability.</li><li>Identify and resolve performance bottlenecks, optimize SQL queries, and fine-tune data processing workflows.</li><li>Document data engineering processes, system architecture, and data flow diagrams for knowledge sharing and future reference.</li></ul><p>General:</p><ul><li>Work collaboratively with cross-functional teams, including architects, data scientists, data analysts, and business stakeholders.</li><li>Act as a mentor and guidance for colleagues to encourage the adoption of self-service analytics.</li><li>Provide technical guidance and training to team members on data management best practices and Microsoft data technologies</li><li>Support the unit manager with regular progress reports on results against objectives and responsibilities.</li><li>Work in close consultation and develop partnerships with colleagues with data roles across the secretariat in Geneva and in the regions.</li></ul>

Summary of Position:The Reimbursement Specialist (RS) directly assists patients on identified pharmaceuticalcompany brands to secure private or public insurance reimbursement. They provide directtelephone phone assistance to patients requiring reimbursement support on identifiedpharmaceutical company brands. They represent the patient with private or public insurers tooptimize drug coverage and liaise with Nurses and Program Supports/Administrative Assistants/Intake Specialists of the program to ensure optimal patient support andcommunication.<br>Accountabilities: • Liaise with Nurses, and Program Supports/Administrative Assistants to ensure optimal patient support and communication. • Track and document all case information using the program IT system. • Identify possible Adverse events within data files. • Prepare an Adverse Event Report corresponding to every identified Adverse Event. • Review quality of report with great attention to detail and submit the AE reports to local Patient Safety department.• Reconcile case number provided by Patient Safety Department. • Ensure quality assurance with respect to all mandates related to the patient support program. • Through patient-oriented solutions, manage challenging patient situations with empathy and patience. • Provide direct telephone assistance to patients requiring reimbursement support on identified company brands. • Assist with the completion of paperwork and follow up on the submissions pertaining to drug reimbursement/coverage through private or public insurers to optimize drug coverage. • Fulfill other duties as required. Competencies:• Understanding of private and public payer systems.• Ability to work in cross-functional team.• Proficiency in computer applications, including Microsoft Word and Excel.• Build and maintain strong relationships with a variety of customers (patients, HCPs,caregivers).• Skilled in responding diplomatically and professionally to both internal and externalclients.• Skilled in handling escalated concerns from patients and healthcare providers, withprofessionalism and empathy.• Ability to manage deadlines.• Strong communication skills, both oral and written.<br>Qualifications Junior:• Advanced English.• College or University degree.• Minimum 2 years of experience in drug reimbursement assistance navigation.• Minimum 1 year of experience in a call center or Patient Support Program.<br>Qualifications Intermediate:• Advanced English.• College or University degree.• Minimum 3 years of experience in drug reimbursement assistance navigation.• Minimum 2 year of experience in a call center or Patient Support Program.<br>Qualifications Senior:• Advanced English.• College or University degree.• Minimum 3+ years of experience in drug reimbursement assistance navigation.• Minimum 2-3 year of experience in a call center or Patient Support Program.<br>Working Conditions and / or Job Requirements:• Must possess ability to use standard office equipment, including a computer (finitemovements such as typing and other office functions)• Requires mental stamina to maintain attention to detail despite interruptions, andvision to read printed materials and a computer screen<br>Direct Reports:• None

Must Have hand on experience in Database clustering and replication technologies including EDB Enterprise Failover Manager (EFM) & PGD and Citus Data. Postgre SQL & Cassandra DB Administration: Expert in installing, configuring, and maintaining Postgre SQL & Cassandra instances in production, staging, and development environments. Database Performance Optimization: Advanced skills in query optimization, indexing, partitioning, and caching strategies to boost database performance & Optimize database stability and performance throughout the migration lifecycle. High Availability & Disaster Recovery: Skilled in setting up replication (synchronous & asynchronous), failover mechanisms, and backup strategies to ensure maximum uptime and data protection. Scalability & Load Balancing: Experience in implementing horizontal and vertical scaling techniques, managing large datasets, and balancing loads to improve performance. Database Security: Ensuring database security through access control, encryption, and regular audits to protect sensitive data and comply with industry standards. SQL & PL/pg SQL Development: In-depth knowledge of writing complex SQL queries, stored procedures, functions, and triggers for both transactional and analytical applications. Data Migration & ETL: Expertise in migrating large volumes of data across different Postgre SQL instances and performing ETL operations. Infrastructure: Experience in deploying and managing Postgre SQL databases on different platforms. Dev Ops & Automation: Familiarity with infrastructure as code (IaC), CI/CD pipelines, and automation tools like Ansible, Docker, and Kubernetes for seamless Postgre SQL deployment and management. Execute migration of Oracle and SQL Server databases to Postgre SQL environments. Ensure all migration activities comply with the Change Advisory Board (CAB) process, coordinating pre-production and production releases. Implement and enforce the principle of least privilege across all database users and roles. Configure and enable Transparent Data Encryption (TDE) with minimal impact on production environments. Conduct daily operational health checks to ensure optimal database performance. Provide timely business and application support to resolve database-related issues.\Perform patching and minor version upgrades while minimizing system downtime. Document all database activities, procedures, and incidents comprehensively. Redis database experience.hands on experience in Database clustering and replication technologies including EDB Enterprise Failover Manager (EFM) & PGD and Citus Data.<br><br>Requirements<br><br>3+ Years in similar role, experienced in managing and supporting Postgre SQL (version 14 and above) on both Linux and Windows platform. Hands on experience in Database clustering and replication technologies including EDB Enterprise Failover Manager (EFM) & PGD and Citus Data Database administration certifications Experience with MS SQL Server, and Cassandra DB. Proven experience as a Database Administrator with strong knowledge of database management systems (e.g., Oracle, MySQL, SQL Server). Experience in database security and data protection measures. Familiarity with backup and recovery processes.

Position Overview Responsible for managing and optimizing data systems using Microsoft SQL, Python and BI tools to deliver scalable, automated BI solutions. The role involves designing data models, maintaining reporting infrastructure, and translating business needs into actionable insights. Collaborates with cross-functional teams to support decision-making through efficient data delivery and analysis.<br><br>Key Responsibilities(may perform other duties as requested, not specifically addressed in this document)· Design, develop, and maintain ETLs, stored procedures, and database objects to support reporting and data analysis.· Build and manage scalable data solutions across multiple platforms, ensuring data integrity and performance.· Collaborate with business stakeholders to gather requirements and deliver actionable BI solutions using SQL and Power BI.· Translate business needs into technical specifications for data warehouse design and reporting automation.· Monitor and optimize data processes, automation, and reporting cycles to improve efficiency and accuracy.· Maintain ticketing systems and ensure timely resolution of data-related requests in line with SLAs.· Support continuous improvement initiatives by analyzing trends, identifying opportunities, and contributing to PSP/DMAIC sessions.· Participate in agile teams, cross-functional meetings, and change management efforts to ensure smooth data operations.· Promote BI adoption and knowledge sharing across departments, acting as a strategic liaison between business and data teams.· Demonstrates strong collaboration skills and readily offers mentorship and support to team members when needed.<br><br>Required Qualifications Education and specific Training· Bachelor’s degree in Computer Science, Data Science, Engineering, or a related technical field.· Strong proficiency in MS SQL Server (2016+), including SQL Server Data Tools, query optimization, and indexing.· Solid understanding of data architecture, database management (SQL/NoSQL), and cloud platforms (e.g., AWS, Azure). Work Experience· 5 years and above experience in database analysis, reporting, and BI development using SQL, Power BI, and Excel, preferably in a call center or WFM environment.· Strong hands-on experience with Microsoft SQL Server and data modeling concepts (e.g., star/snowflake schema, OLAP).· Proficient in Microsoft Office; working knowledge of Power Apps and Flow is a plus.· Practical experience with Python for data manipulation and automation.<br>Soft Skills & Other Requirements Technical Skills Required:· Advanced proficiency in Microsoft SQL Server, SSMS, and Power BI (including DAX).· Experience with Python for data processing and automation.· Solid understanding of data modeling (e.g., star/snowflake schema, OLAP) and statistical analysis.· Strong communication skills and proficiency in English. Desirable:· Experience with SSIS and SSAS.· Knowledge of cloud data tools such as Azure Data Factory, Databricks, Google Big Query, and Dev Ops.· Understanding of RPA fundamentals.· Experience with Visual Basic, Macros, Power Apps, and Flow.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Octopus by RTG</strong><br>Octopus by RTG is the tech hiring and outsourcing arm of <strong>Robusta Technology Group</strong>, dedicated to connecting exceptional tech talent with top-tier organizations across the <strong>MENA, GCC, Europe, the US, and Canada</strong>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to <strong>empower growth, innovation, and excellence</strong> by matching the right talent with the right opportunities.<br><strong>Key Responsibilities</strong><br><ul><li> Lead and support customer journey mapping exercises for a financial services client. </li><li> Collaborate with senior stakeholders to gather, analyze, and document business and user requirements. </li><li> Translate business needs into clear functional requirements and actionable insights. </li><li> Work closely with CRM and Martech teams to align business objectives with technical capabilities. </li><li> Support workshops, stakeholder interviews, and documentation efforts throughout the engagement. </li></ul><br><strong>Requirements</strong><br><strong>Experience</strong><br><ul><li> 5-7 years of solid, relevant experience as a Business Analyst. </li></ul><br><strong>Industry Knowledge</strong><br><ul><li> Strong familiarity with the <strong>financial services industry</strong>. </li></ul><br><strong>Technical Exposure</strong><br><ul><li> Hands-on experience working with <strong>CRM</strong> and <strong>Martech platforms</strong>. </li></ul><br><strong>Soft Skills</strong><br><ul><li> Proactive, collaborative, and approachable. </li><li> Strong stakeholder management and communication skills. </li><li> Ability to work effectively in fast-paced, client-facing environments. </li></ul><br><strong>Location &amp; Availability</strong><br><ul><li> Available to work <strong>onsite in the UAE</strong> for the full <strong>4-month duration</strong>. </li><li> Available to start <strong>by the last week of February</strong>. </li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

????Nassr City Key Responsibilities:- Translate the HR plan into clear tasks, schedules, and responsibilities, and follow up on daily execution.- Review manpower requests and job descriptions, and manage recruitment agencies, sourcing, screening, interviews, and offers.- Supervise employment contracts, onboarding, orientation programs, probation periods, and ensure completion of employee documents.- Maintain employee files, HR system data, access permissions, and document expiry alerts.- Review attendance, leaves, absences, lateness, overtime, and close monthly payroll variables on time.- Review payroll inputs and approved changes, and coordinate with the Payroll Accountant before submitting payroll to management.- Organize performance appraisal cycles, probation evaluations, performance improvement plans, and follow up with managers and employees.- Identify training needs and follow up on training implementation and impact in coordination with managers.- Supervise employee requests, letters, medical insurance, loans, and allowances according to approved authorities.- Review employee complaints, classify cases, complete case files and documents, escalate sensitive cases to the HR Manager, and follow up until closure and documentation.- Supervise resignations, contract terminations, clearance processes, settlements, and exit interviews.- Review each Saudi government transaction package and ensure decisions, documents, and data are complete before referring it to the Administrative Affairs Manager.- Manage the tracking register for Qiwa, GOSI, Mudad, and Muqeem transactions, and follow up with the Administrative Affairs Manager until proof of closure is received.- Update the approved HR system and employee files after receiving proof of execution, and reconcile data with platform outputs.- Follow up on Egyptian platforms and compliance requirements through approved local authorities for Halfa Solutions.- Prepare monthly reports on manpower, recruitment, turnover, leaves, payroll, risks, and service indicators.- Distribute, review, and train the HR Specialist’s work, and follow up on the Payroll Accountant’s performance during the transition phase.- Differentiate between the requirements of each country and company, and avoid applying a unified procedure if it conflicts with local law or contract terms.- Stop any undocumented or non-compliant transaction and escalate it to the HR Manager.- Ensure no financial, job-related, or payroll change is processed without approved supporting documents.- Ensure no direct access, credentials, or verification codes are granted for Saudi government platforms.<br>Requirements:- 5–7 years of experience in Human Resources.- Practical experience in a Saudi company or a group providing HR services to Saudi companies.- Direct experience in personnel affairs, recruitment, payroll, probation period management, performance management, and employee relations.- Practical knowledge of Saudi Labor Law, Egyptian Labor Law, and relevant social insurance regulations.- Practical understanding of Qiwa, GOSI, Mudad, and Muqeem requirements and workflows, with the ability to prepare transactions and review outputs without direct access being required.- Experience using an HR system or ERP system for data management and workflows.

Job Responsibilities 1. Build a system of industry solutions for starch sugar and functional sugar, providing downstream industries such as beverages, baking, dairy, fermentation, and feed with optimized formulations, sugar substitutes, and integrated technology solutions for cost reduction and efficiency improvement. Build solution system for starch sugar & functional sugar industry, deliver integrated technical solutions including formula optimization, sucrose substitution and cost‑reduction for downstream industries: beverage, bakery, dairy, fermentation, feed, etc.2. Connect with major customers, explore customer technical needs, lead technical exchanges, sample verification, project implementation, support major project bidding and business transformation. Engage with key major customers, identify technical requirements, lead technical communication, sample test verification and project implementation, support tender bidding and business conversion of key projects.3. Empower the sales team, output technical tool kits and cases; gain insights into the market and competitors, and drive product iteration and the development of new application scenarios. Empower sales team with technical toolkits & case studies; track market and competitor insights to drive product iteration and development of new application scenarios.4. Manage the application technology team, coordinate R&D, production, quality control, close-loop customer technical issues, and complete business growth indicators. Manage application technical team, coordinate R&D, production and QC teams, close‑loop customer technical issues and achieve business growth targets. <br><br>Job Requirements 1. Bachelor's degree or above, major in food science, bioengineering, fermentation engineering, grain engineering, etc. Bachelor’s degree or above, major in Food Science, Bioengineering, Fermentation Engineering, Grain Engineering or related disciplines.2. More than 8 years of experience in starch sugar/corn deep processing/functional sugar industry, familiar with products such as fruit glucose syrup, glucose, maltose syrup, sugar alcohol, dextrin, and downstream applications; experience in head ingredient enterprise solutions and technical leaders of large customers is preferred.8+ years working experience in starch sugar / corn deep‑processing / functional sugar industry. Familiar with HFCS, glucose syrup, maltose syrup, sugar alcohol, dextrin and their downstream applications. Experience as solution or key‑account technical lead in top ingredient enterprises is preferred.3. Proficient in customer formula technology, can independently output technical plans, and has the ability to communicate with high-level customers, conduct technical lectures, and prepare tender documents. Proficient in customer formula & process, capable of independently delivering technical proposals; skilled in C‑level customer communication, technical presentation and bidding document preparation.4. Have both technical skills and business thinking, and can transform technical solutions into business orders; have the ability to manage teams and coordinate across departments. Solid technical expertise with commercial mindset, able to convert technical solutions into business orders; strong team management and cross‑department collaboration capability.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>We are seeking a detail-oriented and proactive <strong>Sales Operations Coordinator</strong> to support the operational engine behind a growing business development organization.</p><br><p>This role partners closely with the Head of Business Development to maintain CRM accuracy, improve sales processes, support reporting, manage sales documentation, and handle key administrative workflows that keep the sales team operating efficiently.</p><br><p>The ideal candidate is highly organized, comfortable working in HubSpot, has strong written communication skills, and enjoys creating structure in fast-moving environments. This is not a sales role — it is an internal operations role focused on enabling the sales team through better systems, processes, and execution.</p><br><strong>Location</strong><p>Fully remote | 9:00 AM - 5:00 PM EST</p><br>Key Responsibilities<p>CRM Management &amp; Optimization</p><br><ul><li><p>Maintain HubSpot CRM accuracy, including pipeline stages, deal properties, workflows, and sales data.</p><br></li><li><p>Monitor CRM activity and identify data hygiene issues before they impact reporting or decision-making.</p><br></li><li><p>Support updates to CRM fields, properties, and workflows as the sales organization evolves.</p><br></li><li><p>Ensure sales team members maintain accurate information within the CRM.</p><br></li><li><p>Proactively identify inconsistencies and recommend improvements to CRM processes.</p><br></li></ul><p>Sales Operations &amp; Process Documentation</p><br><ul><li><p>Document sales processes, workflows, and standard operating procedures.</p><br></li><li><p>Turn verbal instructions, decisions, and evolving processes into clear, repeatable documentation.</p><br></li><li><p>Maintain and update SOPs as the organization grows.</p><br></li><li><p>Help create structure around sales operations and ensure processes are followed consistently.</p><br></li><li><p>Identify opportunities to improve efficiency across sales workflows.</p><br></li></ul><p>Sales Reporting &amp; Data Support</p><br><ul><li><p>Support sales reporting by ensuring dashboards and CRM data remain accurate.</p><br></li><li><p>Monitor pipeline data quality and identify missing or incorrect information.</p><br></li><li><p>Partner with leadership to ensure reporting accurately reflects sales activity and performance.</p><br></li><li><p>Maintain visibility into pipeline health and operational metrics.</p><br></li></ul><p>Sales Collateral &amp; Documentation Support</p><br><ul><li><p>Update and maintain sales materials, including pitch decks, one-pagers, battlecards, and other sales documents.</p><br></li><li><p>Make accurate edits while preserving existing formatting, structure, and speaker notes.</p><br></li><li><p>Collaborate with leadership to ensure materials remain current and aligned with messaging.</p><br></li><li><p>Support professional sales collateral using PowerPoint, Google Slides, Canva, or similar tools.</p><br></li></ul><p>Administrative &amp; Scheduling Support</p><br><ul><li><p>Support calendar coordination and scheduling needs for sales leadership.</p><br></li><li><p>Assist with recurring administrative tasks that improve team efficiency.</p><br></li><li><p>Manage follow-ups, documentation, and operational tasks supporting business development activities.</p><br></li><li><p>Provide reliable operational support that reduces administrative workload for sales leadership.</p><br></li></ul><p>Sales Communication &amp; Content Support</p><br><ul><li><p>Draft first-pass sales communications, including follow-up emails and outreach templates.</p><br></li><li><p>Support the creation and organization of sales email templates and sequences.</p><br></li><li><p>Maintain consistency across sales communications and materials.</p><br></li><li><p>Help improve the sales team's ability to communicate effectively with prospects and partners.</p><br></li></ul>Qualifications<p>Experience</p><br><ul><li><p>2+ years of experience in sales operations, CRM administration, executive assistance, sales support, or a related role.</p><br></li><li><p>Experience supporting sales teams in fast-paced environments.</p><br></li><li><p>Experience working with structured processes, documentation, and operational workflows.</p><br></li><li><p>Experience in healthcare, wellness, clinical technology, or B2B SaaS environments is preferred.</p><br></li><li><p>Experience creating or updating professional sales collateral is preferred.</p><br></li><li><p>Familiarity with sales processes, pipelines, and revenue operations is preferred.</p><br></li></ul><p>Skills</p><br><ul><li><p>Has hands-on experience using HubSpot CRM and is comfortable maintaining pipelines, deal properties, workflows, reporting dashboards, and sales data.</p><br></li><li><p>Demonstrates strong CRM data hygiene skills and can identify inconsistencies, missing information, and process gaps before they affect reporting.</p><br></li><li><p>Has strong documentation skills and can translate evolving processes into clear SOPs, workflows, and repeatable operating procedures.</p><br></li><li><p>Is comfortable using Google Workspace, Google Drive, PowerPoint, Google Slides, Canva, or similar tools to support sales operations and collateral updates.</p><br></li><li><p>Has strong written communication skills and can draft clear sales follow-ups, outreach templates, and internal documentation.</p><br></li><li><p>Demonstrates strong organizational and time-management skills with the ability to manage multiple priorities while maintaining accuracy.</p><br></li><li><p>Can work independently with clear objectives and task lists while maintaining consistent follow-through.</p><br></li><li><p>Understands sales pipelines, reporting, and operational workflows well enough to support a growing business development organization.</p><br></li></ul>Mindset &amp; Attributes<ul><li><p>Highly organized with exceptional attention to detail.</p><br></li><li><p>Proactive and able to identify issues before they become problems.</p><br></li><li><p>Strong ownership mentality with reliable follow-through.</p><br></li><li><p>Comfortable working independently without constant supervision.</p><br></li><li><p>Process-oriented and enjoys creating structure.</p><br></li><li><p>Clear communicator who values accuracy and consistency.</p><br></li><li><p>Adaptable and comfortable in an organization where processes continue to evolve.</p><br></li></ul>What Success Looks Like<ul><li><p>CRM data remains accurate, organized, and reliable week over week.</p><br></li><li><p>Sales leadership has confidence in pipeline reporting and dashboards.</p><br></li><li><p>Sales materials are updated quickly and accurately with minimal back-and-forth.</p><br></li><li><p>SOPs and documentation improve continuously as the organization scales.</p><br></li><li><p>Administrative responsibilities are handled efficiently, allowing sales leadership to focus more time on revenue-generating activities.</p><br></li><li><p>The sales team operates with stronger systems, cleaner processes, and better operational support.</p><br></li></ul>Opportunity<p>This role offers the opportunity to become a key operational partner within a growing sales organization. You will work directly with business development leadership and play an important role in building the systems and processes that support company growth.</p><br><p>For someone who enjoys organization, process improvement, CRM management, and enabling high-performing teams, this role provides the opportunity to make a measurable impact while developing deeper expertise in sales operations and revenue systems.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.<br><br>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.<br><br>Job Description<br><br>Manage and supervise the Production Maintenance team, setting clear KPIs for machine uptime, defining technical responsibilities, and monitoring shift performance to minimize Mean Time to Repair (MTTR). Develop team capabilities through targeted technical training—specifically in PLC logic, robotics, hydraulics, and pneumatics—identifying skill gaps to ensure the team can handle complex automated systems. Lead the execution of preventive, predictive (CBM), and corrective maintenance specifically for manufacturing assets, CNC machinery, assembly lines, and specialized tooling to ensure 24/7 operational readiness. Oversee the delivery of critical production utilities (compressed air, high-pressure steam, industrial cooling, and power distribution) at the machine level, ensuring supply consistency and energy efficiency through direct management or vendor SLAs. Drive strict adherence to manufacturing standards and Lean methodologies, serving as the lead for Lean Total Productive Maintenance (LTPM) to foster operator-led maintenance and continuous improvement culture. Monitor Overall Equipment Effectiveness (OEE) and real-time process performance; identify bottlenecks, reduce scrap rates, and implement engineering solutions for enhanced throughput and cycle-time optimization.<br><br>Qualifications<br><br>Education: Bachelor’s degree in Engineering (Mechanical, Electrical, or Mechatronics). Experience: +3 years of experience in a maintenance leadership or senior technical role, Strong background in the Automotive industry or Wiring Systems is highly preferred. Language: Full Professional English Proficiency; must be able to document technical processes and communicate effectively with management. Core Skills:Technical Management: Proven ability to lead maintenance technicians and coordinate complex task lists. LTPM & Lean Tools: Practical experience in implementing Lean Total Productive Maintenance to reduce downtime. Vendor Coordination: Skilled in managing external service providers and technical contractors.<br>Additional Information<br><br>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br><br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. <br><br>LEONI Wiring Systems Egypt S. A. E.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Octopus by RTG Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group , dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada .<br> We specialize in building strong, long-term partnerships between skilled professionals and innovative companies.<br> Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.<br> Key Responsibilities Lead and support customer journey mapping exercises for a financial services client.<br> Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.<br> Translate business needs into clear functional requirements and actionable insights.<br> Work closely with CRM and Martech teams to align business objectives with technical capabilities.<br> Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.<br> Experience 5–7 years of solid, relevant experience as a Business Analyst.<br> Industry Knowledge Strong familiarity with the financial services industry .<br> Technical Exposure Hands-on experience working with CRM and Martech platforms .<br> Soft Skills Proactive, collaborative, and approachable.<br> Strong stakeholder management and communication skills.<br> Ability to work effectively in fast-paced, client-facing environments.<br> Location &amp; Availability Available to work onsite in the UAE for the full 4-month duration .<br> Available to start by the last week of February .<br></span> </div>

Role Title: Git Hub Contributor<br><br>Role Type: Contractor (~15 hrs a week)<br><br>Location: Remote<br><br>Expert Senior Software Engineers to support a customer’s innovative project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.<br><br>As an expert you will be creating Reinforcement Learning Environments which test and AI model’s ability to solve complex software engineering problems related to fixing code, creating features, refactoring code and optimizing performance. You will be tasked with creating a reproducible environment and golden reference solution for the problem.<br><br>Applicants must have clear open source contributions and profiles to showcase it like Git Hub or Git Lab. (Preferably with C++, Python, JAVA, GoLang, Typescript, or Rust)<br><br>Scope of Work<br><br>Contribute expert-level code samples, debugging strategies, and development insights in Python3, Java, Rust, Go, C++, or Type Script. Analyze, troubleshoot, and resolve complex software defects and performance bottlenecks in diverse codebases. Implement robust new features, ensuring scalability, maintainability, and adherence to software best practices. Refactor and optimize legacy code to improve clarity, efficiency, and long-term reliability. Document technical reasoning, solution approaches, and code decisions to enhance AI training data quality. Review and validate peer-contributed code and technical submissions for accuracy and clarity.<br><br>Preferred Qualifications<br><br>Significant hands-on expertise in at least one of the following: Python3, Java, Rust, Go, C++, or Type Script. Deep understanding of algorithms, data structures, and software engineering principles. Proven ability to debug complex systems, resolve bugs, and deliver effective optimizations. Experience with large codebase refactoring and legacy system modernization. Track record of delivering high-impact features from conception through delivery within cross-functional projects. Strong documentation and communication skills to articulate technical concepts clearly. Interest in or curiosity about AI and its technical challenges (previous AI experience not required).<br><br>Process<br><br>Apply to the role, filling out the screening questions Complete AI interview (aprox. 30 minutes) Technical Assessment (Tentative) Hiring Manager review<br><br>Compensation Structure<br><br>Compensation is output-based; experts are paid per task that meets the project specifications. The time required to complete work may vary depending on the expert’s experience and workflow. Minimum submission requirements apply. Experts must submit a minimum of tasks per week.<br><br>Start Timeline & Availability<br><br>We typically fill roles within 48 hours and are looking for experts ready to jump in right away. If selected, we expect you to start your first tasks within 24–48 hours of completing onboarding.<br><br>Skills: c,code,software,github,java,rust,typescript

About Minapharm:Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA.<br>Our Values:· Diversity & Respect· Integrity & Accountability· Collaboration· Leadership & Empowerment· Innovation & Continuous Learning<br>Duties and responsibilities: Project Support & Coordination Assist in planning and tracking immunotherapy projects in alignment with corporate objectives. Support preparation of project charters, schedules, budgets, and progress reports. Monitor milestones, collect data, and update project documentation. Assist in risk identification and support mitigation planning. Stakeholder & Partnership Support Coordinate communications between internal teams and external partners. Support relationship management with industrial and academic collaborators. Prepare briefing materials, presentations, and follow-up actions from partnership meetings. Cross-Functional Collaboration Work closely with R&D, regulatory, manufacturing, and business development teams to align project deliverables. Ensure efficient information flow and document management across global subsidiaries. Innovation & Business Insight Contribute to transforming scientific initiatives into business-relevant insights. Support the preparation of business models and value propositions for new projects.<br>Qualification and skills: Education Bachelor’s degree in Biomedical Sciences, Biochemistry, Biology, Chemistry, or a related field (Master’s degree is a plus). Additional training in Project Management (CAPM, PMP coursework, or equivalent) or Business/Healthcare Management is preferred. Industry Expertise Some relevant experience (internships, academic projects, or 1–3 years in the biopharmaceutical/healthcare industry). Familiarity with global healthcare environments is advantageous. Strong interest in combining science with business and project execution. Skills & Attributes Strong organizational and time-management skills. Analytical and detail-oriented mindset, with proficiency in data collection and reporting. Effective communication skills in English (written and verbal). Ability to work collaboratively across multicultural, cross-functional teams. Eagerness to learn, grow, and contribute to large-scale global projects.

Company Description El Farouk Company for Paper Production, Packaging and Wrapping Materials specializes in manufacturing high-quality packaging materials. The company focuses on products made from Kraft Liner, Test Liner, and Fluting, ranging from 70 to 150 gsm. El Farouk serves a variety of industrial and commercial clients that require reliable and durable packaging solutions. The company emphasizes consistent product standards and operational efficiency to meet customer needs. Team members work in a production-focused environment with opportunities to support continuous improvement in manufacturing processes. We are looking to hire Electrical Technicians with relevant knowledge and hands-on experience in industrial electrical maintenance. This is a great opportunity for technicians who have experience working with motors, MCC panels, control circuits, sensors, VFDs, soft starters and factory electrical systems.<br>Role Description The Electrical Technician is a full-time on-site role based in El Obour. The role involves performing routine and preventive electrical maintenance on production lines and related machinery to ensure continuous and safe operation. Day-to-day tasks include diagnosing and troubleshooting electrical faults, repairing or replacing electrical components, and monitoring the performance of electrical equipment. The Electrical Technician will collaborate with production and maintenance teams, follow safety and regulatory standards, document maintenance activities, and support upgrades or modifications to electrical systems as needed.<br>Responsibilities include:Inspecting and maintaining electrical equipment Supporting repair work during electrical breakdowns Checking motors, MCC panels, cables, sensors and control circuits Assisting with VFD, soft starter and motor protection checks Reporting abnormal motor noise, overheating, tripping or electrical faults Supporting cable termination, panel checks and basic control wiring work Assisting during shutdown maintenance activities Following electrical safety and lockout procedures Keeping electrical panels and work areas clean and safe Reporting completed work to supervisors and engineers<br>Qualifications Candidates should possess strong skills in Electrical Maintenance and handling Electrical Equipment in an industrial environment. Technical diploma or degree in Electrical Engineering, Electrical Technology, or a related field. Knowledge of motors, control panels, breakers, contactors and relays Basic understanding of VFDs, soft starters and motor protection systems Ability to read basic electrical drawings is preferred Experience in paper manufacturing or heavy industry is a plus Ability to work in shifts if required Good teamwork and communication skills Commitment to safety, discipline and reliability Ability to read and interpret electrical schematics and technical documentation. Strong attention to detail, problem-solving ability, and willingness to work in a shift-based or production-driven environment.<br>Interested candidates can send their CV to: omaramrfarouk@farcopaper.netMobile/Whatsapp: +201006804969<br><br>#Hiring #Electrical Technician #Maintenance Jobs #Manufacturing #Paper Industry #Technician Jobs #Egypt Jobs

Company Description ZaRad & Co. helps businesses scale smarter, grow faster, and build stronger connections through digital transformation, smart marketing, automation, and system integration. The company focuses on creating integrated solutions that streamline operations, improve business performance, and enhance customer engagement. ZaRad & Co. uses the ZaRad Benchmark, a proven business growth framework that has helped clients achieve up to 300% growth within 18 months. Team members collaborate with diverse organizations seeking measurable impact and sustainable growth. The working environment values innovation, data-driven decision-making, technical excellence, and practical implementation. Role Description The Enterprise Resource Planning (ERP) Developer will design, develop, customize, and maintain Odoo ERP solutions that support clients’ business processes and growth objectives. Day-to-day responsibilities include analyzing business requirements, configuring and customizing Odoo modules, developing new modules and features, integrating Odoo with third-party systems, and optimizing database performance. The role also involves troubleshooting technical and functional issues, implementing system enhancements, managing upgrades and deployments, and collaborating with business and technical stakeholders to ensure that solutions are stable, scalable, secure, and aligned with operational requirements. The ERP Developer will document technical designs, support testing and deployment, maintain code quality, and provide guidance on Odoo architecture, usage, security, and governance. This is a remote contract role. Qualifications Mandatory professional experience in Odoo ERP development, configuration, customization, and implementation. Strong knowledge of Odoo architecture, modules, workflows, security rules, access rights, and development best practices. Proficiency in Python, Postgre SQL, XML, Java Script, APIs, and Odoo development frameworks. Experience developing and customizing Odoo modules based on business and functional requirements. Experience integrating Odoo with external platforms, applications, payment gateways, APIs, and third-party systems. Strong understanding of Enterprise Resource Planning systems and business processes across functions such as CRM, Sales, Accounting, Inventory, Purchasing, Manufacturing, Projects, and Human Resources. Ability to analyze and optimize business processes and translate requirements into effective technical solutions. Strong database experience, including schema design, Postgre SQL query optimization, data migration, data integrity, and performance management. Understanding of system integration, workflow automation, and digital transformation concepts. Experience with Git, version control, testing, debugging, deployment, and technical documentation. Excellent problem-solving, communication, and documentation skills. Ability to work independently in a remote setting, manage multiple priorities, and meet deadlines within a contract environment. Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. Experience with SAP, Oracle, Microsoft Dynamics, or other ERP platforms may be considered an additional advantage, but hands-on Odoo development experience is mandatory.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title:<p>AI Solutions Engineer – Enterprise Integrations</p><br><p><strong>About the Role:</strong></p><br><p>We are seeking an <strong>AI Solutions Engineer</strong> to design and build AI-driven workflows and agents that integrate into a wide array of enterprise solutions (ticketing systems, CRM tools, ERP software, finance tools). This role will bridge <strong>business needs</strong> and <strong>technical implementation</strong>, ensuring seamless automation and intelligent workflows across our enterprise ecosystem.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Design, build, and maintain AI agents leveraging different AI models for internal and customer-facing use cases.</li><li>Integrate AI with different business tools, and custom business applications via APIs, webhooks, and automation frameworks.</li><li>Create scalable backend solutions for AI orchestration.</li><li>Ensure integrations adhere to <strong>security</strong>, <strong>compliance</strong>, and <strong>data privacy</strong> standards.</li><li>Collaborate with cross-functional teams to define requirements, design solutions for businss needs, test solutions, and document processes.</li></ul><p><strong>Requirements:</strong></p><br><ul><li><strong>3+ years</strong> of experience in software development or integrations</li><li>Hands-on experience with <strong>OpenAI APIs</strong> and similar LLM frameworks</li><li>Proven track record integrating APIs (REST, webhooks)</li><li>Knowledge of cloud platforms (Azure, AWS, or GCP)</li><li>Excellent problem-solving and communication skills.</li><li>Ability to understand different stakeholder needs, translate business requirements into scalabale architecture is a plus.&nbsp;</li><li>Ability to work autonomously and adhere to delivery timelines.</li></ul><p><strong>Preferred:</strong></p><br><ul><li>Experience with <strong>vector databases</strong> and <strong>AI search</strong></li><li>Familiarity with Zendesk, Freshdesk, Salesforce, PowerBI, Netsuite, Oracle, Dynamics, or similar tools is a plus.&nbsp;</li><li>Background in <strong>Enterprise SaaS</strong></li></ul> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <p>Support and maintain IT systems, including servers, Citrix environments, databases, applications, and printing services. Troubleshoot technical issues, monitor system performance, perform regular maintenance and backups, and provide Level 2 support to users. Work closely with internal teams and vendors to ensure smooth daily operations, system reliability, and continuous improvement of IT services.</p> <h4>Who you are</h4> <h4>Key responsibilities</h4> <ol> <li><strong>Infrastructure & system administration</strong><br> Assist in the administration and maintenance of Windows and Linux servers.<br> Monitor system health, availability, and performance using enterprise monitoring tools.<br> Perform routine system maintenance, patching, and software updates.<br> Support backup, recovery, and disaster recovery activities.<br> Maintain system documentation, configuration records, and operational procedures.</li> <li><strong>Citrix & virtual desktop infrastructure (VDI)</strong><br> Support the administration of Citrix Virtual Apps & Desktops environments.<br> Assist in managing StoreFront, Delivery Controllers, Citrix ADC (NetScaler), and machine catalogs.<br> Create and maintain Delivery Groups, Machine Catalogs, and Citrix policies.<br> Troubleshoot user access, performance, and connectivity issues.<br> Support software deployment and image updates using MCS/PVS.<br> Escalate complex issues to senior engineers when required.</li> <li><strong>Enterprise printing infrastructure</strong><br> Support enterprise printing solutions, print servers, and printer management.<br> Install and configure printers, print queues, and printer drivers.<br> Troubleshoot printing issues and user access problems.<br> Assist in maintaining Follow-Me Printing and document management integrations.<br> Coordinate with vendors for hardware replacement and issue resolution.</li> <li><strong>SQL Server & database support</strong><br> Assist in administering Microsoft SQL Server environments.<br> Monitor SQL Server health, disk space, and database performance.<br> Perform scheduled backup and restore activities.<br> Support SQL Server patching and maintenance activities.<br> Execute basic SQL queries and assist with database troubleshooting.<br> Work with application teams to resolve database-related incidents.</li> <li><strong>Enterprise application support</strong><br> Provide Level 2 technical support for enterprise applications.<br> Assist with application installation, configuration, and deployment activities.<br> Support application integrations with databases and infrastructure components.<br> Troubleshoot application issues and coordinate with vendors when necessary.<br> Maintain application configuration and operational documentation.</li> <li><strong>Service operations</strong><br> Respond to incidents, service requests, and operational alerts within agreed SLAs.<br> Participate in change implementation following organizational change management procedures.<br> Perform daily operational health checks and preventive maintenance.<br> Maintain accurate incident records and update knowledge base articles.<br> Support root cause analysis by collecting logs and technical information.</li> <li><strong>Collaboration & continuous learning</strong><br> Work closely with senior system administrators, application teams, and vendors.<br> Participate in infrastructure projects and system upgrades.<br> Continuously develop technical knowledge through training and certifications.<br> Follow IT security policies, operational procedures, and compliance requirements.<br> Contribute ideas for process automation and service improvement.</li> </ol> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <h4>Qualifications required</h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or related field.</li> <li>0–3 years of experience in IT Infrastructure or System Administration.</li> <li>Basic understanding of Windows Server administration.</li> <li>Familiarity with Active Directory, DNS, DHCP, and Group Policy.</li> <li>Basic knowledge of Citrix Virtual Apps & Desktops is an advantage.</li> <li>Basic knowledge of Microsoft SQL Server administration.</li> <li>Exposure to Linux operating systems is preferred.</li> <li>Understanding of networking fundamentals (TCP/IP, DNS, VPN, Firewalls).</li> <li>ITIL Foundation certification is an advantage.</li> <li>Microsoft or Citrix certifications are considered a plus.</li> </ul> <h4>Skills & knowledge</h4> <ul> <li>Basic knowledge of Windows Server administration.</li> <li>Understanding of Active Directory, Group Policy, DNS, and DHCP.</li> <li>Familiarity with Citrix Virtual Apps & Desktops environments.</li> <li>Basic knowledge of Microsoft SQL Server backup, restore, and monitoring.</li> <li>Understanding of virtualization technologies such as VMware or Hyper-V.</li> <li>Basic PowerShell and SQL scripting knowledge.</li> <li>Good troubleshooting and analytical skills.</li> <li>Strong willingness to learn new technologies.</li> <li>Good communication and teamwork skills.</li> <li>Ability to prioritize tasks and work in a fast-paced environment.</li> <li>Customer-focused with a proactive approach to problem solving.</li> <li>Understanding of ITIL concepts, including Incident, Change, and Problem Management.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <h4>Together we can.</h4></p><p></p>