Document Controller

Job Responsibilities 1. Build a system of industry solutions for starch sugar and functional sugar, providing downstream industries such as beverages, baking, dairy, fermentation, and feed with optimized formulations, sugar substitutes, and integrated technology solutions for cost reduction and efficiency improvement. Build solution system for starch sugar & functional sugar industry, deliver integrated technical solutions including formula optimization, sucrose substitution and cost‑reduction for downstream industries: beverage, bakery, dairy, fermentation, feed, etc.2. Connect with major customers, explore customer technical needs, lead technical exchanges, sample verification, project implementation, support major project bidding and business transformation. Engage with key major customers, identify technical requirements, lead technical communication, sample test verification and project implementation, support tender bidding and business conversion of key projects.3. Empower the sales team, output technical tool kits and cases; gain insights into the market and competitors, and drive product iteration and the development of new application scenarios. Empower sales team with technical toolkits & case studies; track market and competitor insights to drive product iteration and development of new application scenarios.4. Manage the application technology team, coordinate R&D, production, quality control, close-loop customer technical issues, and complete business growth indicators. Manage application technical team, coordinate R&D, production and QC teams, close‑loop customer technical issues and achieve business growth targets. <br><br>Job Requirements 1. Bachelor's degree or above, major in food science, bioengineering, fermentation engineering, grain engineering, etc. Bachelor’s degree or above, major in Food Science, Bioengineering, Fermentation Engineering, Grain Engineering or related disciplines.2. More than 8 years of experience in starch sugar/corn deep processing/functional sugar industry, familiar with products such as fruit glucose syrup, glucose, maltose syrup, sugar alcohol, dextrin, and downstream applications; experience in head ingredient enterprise solutions and technical leaders of large customers is preferred.8+ years working experience in starch sugar / corn deep‑processing / functional sugar industry. Familiar with HFCS, glucose syrup, maltose syrup, sugar alcohol, dextrin and their downstream applications. Experience as solution or key‑account technical lead in top ingredient enterprises is preferred.3. Proficient in customer formula technology, can independently output technical plans, and has the ability to communicate with high-level customers, conduct technical lectures, and prepare tender documents. Proficient in customer formula & process, capable of independently delivering technical proposals; skilled in C‑level customer communication, technical presentation and bidding document preparation.4. Have both technical skills and business thinking, and can transform technical solutions into business orders; have the ability to manage teams and coordinate across departments. Solid technical expertise with commercial mindset, able to convert technical solutions into business orders; strong team management and cross‑department collaboration capability.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>We are seeking a detail-oriented and proactive <strong>Sales Operations Coordinator</strong> to support the operational engine behind a growing business development organization.</p><br><p>This role partners closely with the Head of Business Development to maintain CRM accuracy, improve sales processes, support reporting, manage sales documentation, and handle key administrative workflows that keep the sales team operating efficiently.</p><br><p>The ideal candidate is highly organized, comfortable working in HubSpot, has strong written communication skills, and enjoys creating structure in fast-moving environments. This is not a sales role — it is an internal operations role focused on enabling the sales team through better systems, processes, and execution.</p><br><strong>Location</strong><p>Fully remote | 9:00 AM - 5:00 PM EST</p><br>Key Responsibilities<p>CRM Management &amp; Optimization</p><br><ul><li><p>Maintain HubSpot CRM accuracy, including pipeline stages, deal properties, workflows, and sales data.</p><br></li><li><p>Monitor CRM activity and identify data hygiene issues before they impact reporting or decision-making.</p><br></li><li><p>Support updates to CRM fields, properties, and workflows as the sales organization evolves.</p><br></li><li><p>Ensure sales team members maintain accurate information within the CRM.</p><br></li><li><p>Proactively identify inconsistencies and recommend improvements to CRM processes.</p><br></li></ul><p>Sales Operations &amp; Process Documentation</p><br><ul><li><p>Document sales processes, workflows, and standard operating procedures.</p><br></li><li><p>Turn verbal instructions, decisions, and evolving processes into clear, repeatable documentation.</p><br></li><li><p>Maintain and update SOPs as the organization grows.</p><br></li><li><p>Help create structure around sales operations and ensure processes are followed consistently.</p><br></li><li><p>Identify opportunities to improve efficiency across sales workflows.</p><br></li></ul><p>Sales Reporting &amp; Data Support</p><br><ul><li><p>Support sales reporting by ensuring dashboards and CRM data remain accurate.</p><br></li><li><p>Monitor pipeline data quality and identify missing or incorrect information.</p><br></li><li><p>Partner with leadership to ensure reporting accurately reflects sales activity and performance.</p><br></li><li><p>Maintain visibility into pipeline health and operational metrics.</p><br></li></ul><p>Sales Collateral &amp; Documentation Support</p><br><ul><li><p>Update and maintain sales materials, including pitch decks, one-pagers, battlecards, and other sales documents.</p><br></li><li><p>Make accurate edits while preserving existing formatting, structure, and speaker notes.</p><br></li><li><p>Collaborate with leadership to ensure materials remain current and aligned with messaging.</p><br></li><li><p>Support professional sales collateral using PowerPoint, Google Slides, Canva, or similar tools.</p><br></li></ul><p>Administrative &amp; Scheduling Support</p><br><ul><li><p>Support calendar coordination and scheduling needs for sales leadership.</p><br></li><li><p>Assist with recurring administrative tasks that improve team efficiency.</p><br></li><li><p>Manage follow-ups, documentation, and operational tasks supporting business development activities.</p><br></li><li><p>Provide reliable operational support that reduces administrative workload for sales leadership.</p><br></li></ul><p>Sales Communication &amp; Content Support</p><br><ul><li><p>Draft first-pass sales communications, including follow-up emails and outreach templates.</p><br></li><li><p>Support the creation and organization of sales email templates and sequences.</p><br></li><li><p>Maintain consistency across sales communications and materials.</p><br></li><li><p>Help improve the sales team's ability to communicate effectively with prospects and partners.</p><br></li></ul>Qualifications<p>Experience</p><br><ul><li><p>2+ years of experience in sales operations, CRM administration, executive assistance, sales support, or a related role.</p><br></li><li><p>Experience supporting sales teams in fast-paced environments.</p><br></li><li><p>Experience working with structured processes, documentation, and operational workflows.</p><br></li><li><p>Experience in healthcare, wellness, clinical technology, or B2B SaaS environments is preferred.</p><br></li><li><p>Experience creating or updating professional sales collateral is preferred.</p><br></li><li><p>Familiarity with sales processes, pipelines, and revenue operations is preferred.</p><br></li></ul><p>Skills</p><br><ul><li><p>Has hands-on experience using HubSpot CRM and is comfortable maintaining pipelines, deal properties, workflows, reporting dashboards, and sales data.</p><br></li><li><p>Demonstrates strong CRM data hygiene skills and can identify inconsistencies, missing information, and process gaps before they affect reporting.</p><br></li><li><p>Has strong documentation skills and can translate evolving processes into clear SOPs, workflows, and repeatable operating procedures.</p><br></li><li><p>Is comfortable using Google Workspace, Google Drive, PowerPoint, Google Slides, Canva, or similar tools to support sales operations and collateral updates.</p><br></li><li><p>Has strong written communication skills and can draft clear sales follow-ups, outreach templates, and internal documentation.</p><br></li><li><p>Demonstrates strong organizational and time-management skills with the ability to manage multiple priorities while maintaining accuracy.</p><br></li><li><p>Can work independently with clear objectives and task lists while maintaining consistent follow-through.</p><br></li><li><p>Understands sales pipelines, reporting, and operational workflows well enough to support a growing business development organization.</p><br></li></ul>Mindset &amp; Attributes<ul><li><p>Highly organized with exceptional attention to detail.</p><br></li><li><p>Proactive and able to identify issues before they become problems.</p><br></li><li><p>Strong ownership mentality with reliable follow-through.</p><br></li><li><p>Comfortable working independently without constant supervision.</p><br></li><li><p>Process-oriented and enjoys creating structure.</p><br></li><li><p>Clear communicator who values accuracy and consistency.</p><br></li><li><p>Adaptable and comfortable in an organization where processes continue to evolve.</p><br></li></ul>What Success Looks Like<ul><li><p>CRM data remains accurate, organized, and reliable week over week.</p><br></li><li><p>Sales leadership has confidence in pipeline reporting and dashboards.</p><br></li><li><p>Sales materials are updated quickly and accurately with minimal back-and-forth.</p><br></li><li><p>SOPs and documentation improve continuously as the organization scales.</p><br></li><li><p>Administrative responsibilities are handled efficiently, allowing sales leadership to focus more time on revenue-generating activities.</p><br></li><li><p>The sales team operates with stronger systems, cleaner processes, and better operational support.</p><br></li></ul>Opportunity<p>This role offers the opportunity to become a key operational partner within a growing sales organization. You will work directly with business development leadership and play an important role in building the systems and processes that support company growth.</p><br><p>For someone who enjoys organization, process improvement, CRM management, and enabling high-performing teams, this role provides the opportunity to make a measurable impact while developing deeper expertise in sales operations and revenue systems.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.<br><br>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.<br><br>Job Description<br><br>Manage and supervise the Production Maintenance team, setting clear KPIs for machine uptime, defining technical responsibilities, and monitoring shift performance to minimize Mean Time to Repair (MTTR). Develop team capabilities through targeted technical training—specifically in PLC logic, robotics, hydraulics, and pneumatics—identifying skill gaps to ensure the team can handle complex automated systems. Lead the execution of preventive, predictive (CBM), and corrective maintenance specifically for manufacturing assets, CNC machinery, assembly lines, and specialized tooling to ensure 24/7 operational readiness. Oversee the delivery of critical production utilities (compressed air, high-pressure steam, industrial cooling, and power distribution) at the machine level, ensuring supply consistency and energy efficiency through direct management or vendor SLAs. Drive strict adherence to manufacturing standards and Lean methodologies, serving as the lead for Lean Total Productive Maintenance (LTPM) to foster operator-led maintenance and continuous improvement culture. Monitor Overall Equipment Effectiveness (OEE) and real-time process performance; identify bottlenecks, reduce scrap rates, and implement engineering solutions for enhanced throughput and cycle-time optimization.<br><br>Qualifications<br><br>Education: Bachelor’s degree in Engineering (Mechanical, Electrical, or Mechatronics). Experience: +3 years of experience in a maintenance leadership or senior technical role, Strong background in the Automotive industry or Wiring Systems is highly preferred. Language: Full Professional English Proficiency; must be able to document technical processes and communicate effectively with management. Core Skills:Technical Management: Proven ability to lead maintenance technicians and coordinate complex task lists. LTPM & Lean Tools: Practical experience in implementing Lean Total Productive Maintenance to reduce downtime. Vendor Coordination: Skilled in managing external service providers and technical contractors.<br>Additional Information<br><br>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br><br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. <br><br>LEONI Wiring Systems Egypt S. A. E.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Octopus by RTG Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group , dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada .<br> We specialize in building strong, long-term partnerships between skilled professionals and innovative companies.<br> Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.<br> Key Responsibilities Lead and support customer journey mapping exercises for a financial services client.<br> Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.<br> Translate business needs into clear functional requirements and actionable insights.<br> Work closely with CRM and Martech teams to align business objectives with technical capabilities.<br> Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.<br> Experience 5–7 years of solid, relevant experience as a Business Analyst.<br> Industry Knowledge Strong familiarity with the financial services industry .<br> Technical Exposure Hands-on experience working with CRM and Martech platforms .<br> Soft Skills Proactive, collaborative, and approachable.<br> Strong stakeholder management and communication skills.<br> Ability to work effectively in fast-paced, client-facing environments.<br> Location &amp; Availability Available to work onsite in the UAE for the full 4-month duration .<br> Available to start by the last week of February .<br></span> </div>

Role Title: Git Hub Contributor<br><br>Role Type: Contractor (~15 hrs a week)<br><br>Location: Remote<br><br>Expert Senior Software Engineers to support a customer’s innovative project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.<br><br>As an expert you will be creating Reinforcement Learning Environments which test and AI model’s ability to solve complex software engineering problems related to fixing code, creating features, refactoring code and optimizing performance. You will be tasked with creating a reproducible environment and golden reference solution for the problem.<br><br>Applicants must have clear open source contributions and profiles to showcase it like Git Hub or Git Lab. (Preferably with C++, Python, JAVA, GoLang, Typescript, or Rust)<br><br>Scope of Work<br><br>Contribute expert-level code samples, debugging strategies, and development insights in Python3, Java, Rust, Go, C++, or Type Script. Analyze, troubleshoot, and resolve complex software defects and performance bottlenecks in diverse codebases. Implement robust new features, ensuring scalability, maintainability, and adherence to software best practices. Refactor and optimize legacy code to improve clarity, efficiency, and long-term reliability. Document technical reasoning, solution approaches, and code decisions to enhance AI training data quality. Review and validate peer-contributed code and technical submissions for accuracy and clarity.<br><br>Preferred Qualifications<br><br>Significant hands-on expertise in at least one of the following: Python3, Java, Rust, Go, C++, or Type Script. Deep understanding of algorithms, data structures, and software engineering principles. Proven ability to debug complex systems, resolve bugs, and deliver effective optimizations. Experience with large codebase refactoring and legacy system modernization. Track record of delivering high-impact features from conception through delivery within cross-functional projects. Strong documentation and communication skills to articulate technical concepts clearly. Interest in or curiosity about AI and its technical challenges (previous AI experience not required).<br><br>Process<br><br>Apply to the role, filling out the screening questions Complete AI interview (aprox. 30 minutes) Technical Assessment (Tentative) Hiring Manager review<br><br>Compensation Structure<br><br>Compensation is output-based; experts are paid per task that meets the project specifications. The time required to complete work may vary depending on the expert’s experience and workflow. Minimum submission requirements apply. Experts must submit a minimum of tasks per week.<br><br>Start Timeline & Availability<br><br>We typically fill roles within 48 hours and are looking for experts ready to jump in right away. If selected, we expect you to start your first tasks within 24–48 hours of completing onboarding.<br><br>Skills: c,code,software,github,java,rust,typescript

About Minapharm:Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA.<br>Our Values:· Diversity & Respect· Integrity & Accountability· Collaboration· Leadership & Empowerment· Innovation & Continuous Learning<br>Duties and responsibilities: Project Support & Coordination Assist in planning and tracking immunotherapy projects in alignment with corporate objectives. Support preparation of project charters, schedules, budgets, and progress reports. Monitor milestones, collect data, and update project documentation. Assist in risk identification and support mitigation planning. Stakeholder & Partnership Support Coordinate communications between internal teams and external partners. Support relationship management with industrial and academic collaborators. Prepare briefing materials, presentations, and follow-up actions from partnership meetings. Cross-Functional Collaboration Work closely with R&D, regulatory, manufacturing, and business development teams to align project deliverables. Ensure efficient information flow and document management across global subsidiaries. Innovation & Business Insight Contribute to transforming scientific initiatives into business-relevant insights. Support the preparation of business models and value propositions for new projects.<br>Qualification and skills: Education Bachelor’s degree in Biomedical Sciences, Biochemistry, Biology, Chemistry, or a related field (Master’s degree is a plus). Additional training in Project Management (CAPM, PMP coursework, or equivalent) or Business/Healthcare Management is preferred. Industry Expertise Some relevant experience (internships, academic projects, or 1–3 years in the biopharmaceutical/healthcare industry). Familiarity with global healthcare environments is advantageous. Strong interest in combining science with business and project execution. Skills & Attributes Strong organizational and time-management skills. Analytical and detail-oriented mindset, with proficiency in data collection and reporting. Effective communication skills in English (written and verbal). Ability to work collaboratively across multicultural, cross-functional teams. Eagerness to learn, grow, and contribute to large-scale global projects.

Company Description El Farouk Company for Paper Production, Packaging and Wrapping Materials specializes in manufacturing high-quality packaging materials. The company focuses on products made from Kraft Liner, Test Liner, and Fluting, ranging from 70 to 150 gsm. El Farouk serves a variety of industrial and commercial clients that require reliable and durable packaging solutions. The company emphasizes consistent product standards and operational efficiency to meet customer needs. Team members work in a production-focused environment with opportunities to support continuous improvement in manufacturing processes. We are looking to hire Electrical Technicians with relevant knowledge and hands-on experience in industrial electrical maintenance. This is a great opportunity for technicians who have experience working with motors, MCC panels, control circuits, sensors, VFDs, soft starters and factory electrical systems.<br>Role Description The Electrical Technician is a full-time on-site role based in El Obour. The role involves performing routine and preventive electrical maintenance on production lines and related machinery to ensure continuous and safe operation. Day-to-day tasks include diagnosing and troubleshooting electrical faults, repairing or replacing electrical components, and monitoring the performance of electrical equipment. The Electrical Technician will collaborate with production and maintenance teams, follow safety and regulatory standards, document maintenance activities, and support upgrades or modifications to electrical systems as needed.<br>Responsibilities include:Inspecting and maintaining electrical equipment Supporting repair work during electrical breakdowns Checking motors, MCC panels, cables, sensors and control circuits Assisting with VFD, soft starter and motor protection checks Reporting abnormal motor noise, overheating, tripping or electrical faults Supporting cable termination, panel checks and basic control wiring work Assisting during shutdown maintenance activities Following electrical safety and lockout procedures Keeping electrical panels and work areas clean and safe Reporting completed work to supervisors and engineers<br>Qualifications Candidates should possess strong skills in Electrical Maintenance and handling Electrical Equipment in an industrial environment. Technical diploma or degree in Electrical Engineering, Electrical Technology, or a related field. Knowledge of motors, control panels, breakers, contactors and relays Basic understanding of VFDs, soft starters and motor protection systems Ability to read basic electrical drawings is preferred Experience in paper manufacturing or heavy industry is a plus Ability to work in shifts if required Good teamwork and communication skills Commitment to safety, discipline and reliability Ability to read and interpret electrical schematics and technical documentation. Strong attention to detail, problem-solving ability, and willingness to work in a shift-based or production-driven environment.<br>Interested candidates can send their CV to: omaramrfarouk@farcopaper.netMobile/Whatsapp: +201006804969<br><br>#Hiring #Electrical Technician #Maintenance Jobs #Manufacturing #Paper Industry #Technician Jobs #Egypt Jobs

Company Description ZaRad & Co. helps businesses scale smarter, grow faster, and build stronger connections through digital transformation, smart marketing, automation, and system integration. The company focuses on creating integrated solutions that streamline operations, improve business performance, and enhance customer engagement. ZaRad & Co. uses the ZaRad Benchmark, a proven business growth framework that has helped clients achieve up to 300% growth within 18 months. Team members collaborate with diverse organizations seeking measurable impact and sustainable growth. The working environment values innovation, data-driven decision-making, technical excellence, and practical implementation. Role Description The Enterprise Resource Planning (ERP) Developer will design, develop, customize, and maintain Odoo ERP solutions that support clients’ business processes and growth objectives. Day-to-day responsibilities include analyzing business requirements, configuring and customizing Odoo modules, developing new modules and features, integrating Odoo with third-party systems, and optimizing database performance. The role also involves troubleshooting technical and functional issues, implementing system enhancements, managing upgrades and deployments, and collaborating with business and technical stakeholders to ensure that solutions are stable, scalable, secure, and aligned with operational requirements. The ERP Developer will document technical designs, support testing and deployment, maintain code quality, and provide guidance on Odoo architecture, usage, security, and governance. This is a remote contract role. Qualifications Mandatory professional experience in Odoo ERP development, configuration, customization, and implementation. Strong knowledge of Odoo architecture, modules, workflows, security rules, access rights, and development best practices. Proficiency in Python, Postgre SQL, XML, Java Script, APIs, and Odoo development frameworks. Experience developing and customizing Odoo modules based on business and functional requirements. Experience integrating Odoo with external platforms, applications, payment gateways, APIs, and third-party systems. Strong understanding of Enterprise Resource Planning systems and business processes across functions such as CRM, Sales, Accounting, Inventory, Purchasing, Manufacturing, Projects, and Human Resources. Ability to analyze and optimize business processes and translate requirements into effective technical solutions. Strong database experience, including schema design, Postgre SQL query optimization, data migration, data integrity, and performance management. Understanding of system integration, workflow automation, and digital transformation concepts. Experience with Git, version control, testing, debugging, deployment, and technical documentation. Excellent problem-solving, communication, and documentation skills. Ability to work independently in a remote setting, manage multiple priorities, and meet deadlines within a contract environment. Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. Experience with SAP, Oracle, Microsoft Dynamics, or other ERP platforms may be considered an additional advantage, but hands-on Odoo development experience is mandatory.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title:<p>AI Solutions Engineer – Enterprise Integrations</p><br><p><strong>About the Role:</strong></p><br><p>We are seeking an <strong>AI Solutions Engineer</strong> to design and build AI-driven workflows and agents that integrate into a wide array of enterprise solutions (ticketing systems, CRM tools, ERP software, finance tools). This role will bridge <strong>business needs</strong> and <strong>technical implementation</strong>, ensuring seamless automation and intelligent workflows across our enterprise ecosystem.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Design, build, and maintain AI agents leveraging different AI models for internal and customer-facing use cases.</li><li>Integrate AI with different business tools, and custom business applications via APIs, webhooks, and automation frameworks.</li><li>Create scalable backend solutions for AI orchestration.</li><li>Ensure integrations adhere to <strong>security</strong>, <strong>compliance</strong>, and <strong>data privacy</strong> standards.</li><li>Collaborate with cross-functional teams to define requirements, design solutions for businss needs, test solutions, and document processes.</li></ul><p><strong>Requirements:</strong></p><br><ul><li><strong>3+ years</strong> of experience in software development or integrations</li><li>Hands-on experience with <strong>OpenAI APIs</strong> and similar LLM frameworks</li><li>Proven track record integrating APIs (REST, webhooks)</li><li>Knowledge of cloud platforms (Azure, AWS, or GCP)</li><li>Excellent problem-solving and communication skills.</li><li>Ability to understand different stakeholder needs, translate business requirements into scalabale architecture is a plus.&nbsp;</li><li>Ability to work autonomously and adhere to delivery timelines.</li></ul><p><strong>Preferred:</strong></p><br><ul><li>Experience with <strong>vector databases</strong> and <strong>AI search</strong></li><li>Familiarity with Zendesk, Freshdesk, Salesforce, PowerBI, Netsuite, Oracle, Dynamics, or similar tools is a plus.&nbsp;</li><li>Background in <strong>Enterprise SaaS</strong></li></ul> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <p>Support and maintain IT systems, including servers, Citrix environments, databases, applications, and printing services. Troubleshoot technical issues, monitor system performance, perform regular maintenance and backups, and provide Level 2 support to users. Work closely with internal teams and vendors to ensure smooth daily operations, system reliability, and continuous improvement of IT services.</p> <h4>Who you are</h4> <h4>Key responsibilities</h4> <ol> <li><strong>Infrastructure & system administration</strong><br> Assist in the administration and maintenance of Windows and Linux servers.<br> Monitor system health, availability, and performance using enterprise monitoring tools.<br> Perform routine system maintenance, patching, and software updates.<br> Support backup, recovery, and disaster recovery activities.<br> Maintain system documentation, configuration records, and operational procedures.</li> <li><strong>Citrix & virtual desktop infrastructure (VDI)</strong><br> Support the administration of Citrix Virtual Apps & Desktops environments.<br> Assist in managing StoreFront, Delivery Controllers, Citrix ADC (NetScaler), and machine catalogs.<br> Create and maintain Delivery Groups, Machine Catalogs, and Citrix policies.<br> Troubleshoot user access, performance, and connectivity issues.<br> Support software deployment and image updates using MCS/PVS.<br> Escalate complex issues to senior engineers when required.</li> <li><strong>Enterprise printing infrastructure</strong><br> Support enterprise printing solutions, print servers, and printer management.<br> Install and configure printers, print queues, and printer drivers.<br> Troubleshoot printing issues and user access problems.<br> Assist in maintaining Follow-Me Printing and document management integrations.<br> Coordinate with vendors for hardware replacement and issue resolution.</li> <li><strong>SQL Server & database support</strong><br> Assist in administering Microsoft SQL Server environments.<br> Monitor SQL Server health, disk space, and database performance.<br> Perform scheduled backup and restore activities.<br> Support SQL Server patching and maintenance activities.<br> Execute basic SQL queries and assist with database troubleshooting.<br> Work with application teams to resolve database-related incidents.</li> <li><strong>Enterprise application support</strong><br> Provide Level 2 technical support for enterprise applications.<br> Assist with application installation, configuration, and deployment activities.<br> Support application integrations with databases and infrastructure components.<br> Troubleshoot application issues and coordinate with vendors when necessary.<br> Maintain application configuration and operational documentation.</li> <li><strong>Service operations</strong><br> Respond to incidents, service requests, and operational alerts within agreed SLAs.<br> Participate in change implementation following organizational change management procedures.<br> Perform daily operational health checks and preventive maintenance.<br> Maintain accurate incident records and update knowledge base articles.<br> Support root cause analysis by collecting logs and technical information.</li> <li><strong>Collaboration & continuous learning</strong><br> Work closely with senior system administrators, application teams, and vendors.<br> Participate in infrastructure projects and system upgrades.<br> Continuously develop technical knowledge through training and certifications.<br> Follow IT security policies, operational procedures, and compliance requirements.<br> Contribute ideas for process automation and service improvement.</li> </ol> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <h4>Qualifications required</h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or related field.</li> <li>0–3 years of experience in IT Infrastructure or System Administration.</li> <li>Basic understanding of Windows Server administration.</li> <li>Familiarity with Active Directory, DNS, DHCP, and Group Policy.</li> <li>Basic knowledge of Citrix Virtual Apps & Desktops is an advantage.</li> <li>Basic knowledge of Microsoft SQL Server administration.</li> <li>Exposure to Linux operating systems is preferred.</li> <li>Understanding of networking fundamentals (TCP/IP, DNS, VPN, Firewalls).</li> <li>ITIL Foundation certification is an advantage.</li> <li>Microsoft or Citrix certifications are considered a plus.</li> </ul> <h4>Skills & knowledge</h4> <ul> <li>Basic knowledge of Windows Server administration.</li> <li>Understanding of Active Directory, Group Policy, DNS, and DHCP.</li> <li>Familiarity with Citrix Virtual Apps & Desktops environments.</li> <li>Basic knowledge of Microsoft SQL Server backup, restore, and monitoring.</li> <li>Understanding of virtualization technologies such as VMware or Hyper-V.</li> <li>Basic PowerShell and SQL scripting knowledge.</li> <li>Good troubleshooting and analytical skills.</li> <li>Strong willingness to learn new technologies.</li> <li>Good communication and teamwork skills.</li> <li>Ability to prioritize tasks and work in a fast-paced environment.</li> <li>Customer-focused with a proactive approach to problem solving.</li> <li>Understanding of ITIL concepts, including Incident, Change, and Problem Management.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <h4>Together we can.</h4></p><p></p>

About Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>About the Role:We are looking for a detail-oriented Business Analyst to support evaluation and annotation workflows focused on quality, accuracy, and structured reasoning. This role is ideal for someone who is comfortable working with digital tools, performing side-by-side evaluations, and providing clear, well-supported justifications based on fact-checking.<br>Responsibilities Perform side-by-side (SxS) evaluations on GHD, comparing outputs and assessing quality, accuracy, and relevance. Conduct fact-checking to validate information and identify inconsistencies or inaccuracies. Provide detailed, well-structured justifications to support evaluation decisions. Follow established evaluation guidelines and quality standards consistently. Use browser-based tools and extensions to support analysis and review tasks. Execute simple command-line instructions when required to support evaluation workflows. Document findings clearly and communicate insights to stakeholders when needed.<br>Requirements Solid comfort using a computer in a professional setting. Experience working with browser extensions and online tools. Ability to run basic command-line commands (no advanced programming required). Strong analytical and critical thinking skills. High attention to detail and ability to justify decisions clearly and objectively. Comfortable working with evaluation frameworks, comparisons, and structured analysis. Good written communication skills in English.<br>Nice to Have Previous experience with evaluation, annotation, QA, or audit-type work. Familiarity with data quality, content evaluation, or model/output assessments. Background in business analysis, operations, or process improvement.<br>Perks of Freelancing With Turing:Competitive compensation based on experience and expertise. Flexible working hours and a fully remote environment. Opportunity to contribute to impactful research initiatives. Potential for contract extension based on performance and project needs.<br>Offer Details:Commitment Required: 30 hours per week minimum. Engagement Type: Contractor/Freelancer (no medical or paid leave). Time Overlap: Some overlap with UTC-8:00 (2–5 hrs/day) America/Los_Angeles.<br>Application Process:Shortlisted candidates will be invited to complete an analytical challenge. Once the assessment is cleared, you’re ready to start contributing!<br>After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile.<br>Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

About Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>About the Role:We are looking for a detail-oriented Business Analyst to support evaluation and annotation workflows focused on quality, accuracy, and structured reasoning. This role is ideal for someone who is comfortable working with digital tools, performing side-by-side evaluations, and providing clear, well-supported justifications based on fact-checking.<br>Responsibilities Perform side-by-side (SxS) evaluations on GHD, comparing outputs and assessing quality, accuracy, and relevance. Conduct fact-checking to validate information and identify inconsistencies or inaccuracies. Provide detailed, well-structured justifications to support evaluation decisions. Follow established evaluation guidelines and quality standards consistently. Use browser-based tools and extensions to support analysis and review tasks. Execute simple command-line instructions when required to support evaluation workflows. Document findings clearly and communicate insights to stakeholders when needed.<br>Requirements Solid comfort using a computer in a professional setting. Experience working with browser extensions and online tools. Ability to run basic command-line commands (no advanced programming required). Strong analytical and critical thinking skills. High attention to detail and ability to justify decisions clearly and objectively. Comfortable working with evaluation frameworks, comparisons, and structured analysis. Good written communication skills in English.<br>Nice to Have Previous experience with evaluation, annotation, QA, or audit-type work. Familiarity with data quality, content evaluation, or model/output assessments. Background in business analysis, operations, or process improvement.<br>Perks of Freelancing With Turing:Competitive compensation based on experience and expertise. Flexible working hours and a fully remote environment. Opportunity to contribute to impactful research initiatives. Potential for contract extension based on performance and project needs.<br>Offer Details:Commitment Required: 30 hours per week minimum. Engagement Type: Contractor/Freelancer (no medical or paid leave). Time Overlap: Some overlap with UTC-8:00 (2–5 hrs/day) America/Los_Angeles.<br>Application Process:Shortlisted candidates will be invited to complete an analytical challenge. Once the assessment is cleared, you’re ready to start contributing!<br>After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile.<br>Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

About Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>About the Role:We are looking for a detail-oriented Business Analyst to support evaluation and annotation workflows focused on quality, accuracy, and structured reasoning. This role is ideal for someone who is comfortable working with digital tools, performing side-by-side evaluations, and providing clear, well-supported justifications based on fact-checking.<br>Responsibilities Perform side-by-side (SxS) evaluations on GHD, comparing outputs and assessing quality, accuracy, and relevance. Conduct fact-checking to validate information and identify inconsistencies or inaccuracies. Provide detailed, well-structured justifications to support evaluation decisions. Follow established evaluation guidelines and quality standards consistently. Use browser-based tools and extensions to support analysis and review tasks. Execute simple command-line instructions when required to support evaluation workflows. Document findings clearly and communicate insights to stakeholders when needed.<br>Requirements Solid comfort using a computer in a professional setting. Experience working with browser extensions and online tools. Ability to run basic command-line commands (no advanced programming required). Strong analytical and critical thinking skills. High attention to detail and ability to justify decisions clearly and objectively. Comfortable working with evaluation frameworks, comparisons, and structured analysis. Good written communication skills in English.<br>Nice to Have Previous experience with evaluation, annotation, QA, or audit-type work. Familiarity with data quality, content evaluation, or model/output assessments. Background in business analysis, operations, or process improvement.<br>Perks of Freelancing With Turing:Competitive compensation based on experience and expertise. Flexible working hours and a fully remote environment. Opportunity to contribute to impactful research initiatives. Potential for contract extension based on performance and project needs.<br>Offer Details:Commitment Required: 30 hours per week minimum. Engagement Type: Contractor/Freelancer (no medical or paid leave). Time Overlap: Some overlap with UTC-8:00 (2–5 hrs/day) America/Los_Angeles.<br>Application Process:Shortlisted candidates will be invited to complete an analytical challenge. Once the assessment is cleared, you’re ready to start contributing!<br>After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile.<br>Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

<p><br></p><p>Main Benefits: Competitive Salary Health Insurance Gym Membership Flexible Working Hours Continuing Education Opportunities Work from home Team Building Activities Milestone celebrations work anniversaries, birthday celebrations, etc.</p><p>As a Client Support Engineer , you are the first point of contact when our clients need help with our products and often the person who turns a stressful moment into a wow experience. You lead with empathy, tuning in to how each customer is feeling and what success looks like for them. You enjoy solving problems, investigating technical issues, and helping customers succeed. You are naturally curious and analytical, you thrive on finding the root cause of an issue rather than simply treating the symptoms, and you instinctively reach for AI to work faster and smarter. You understand that great support goes beyond answering tickets it means building trust through genuine care, improving internal processes, identifying recurring issues, and contributing to a better product. You'll work closely with Product, Engineering, QA, UX/UI, Implementation, and Customer Success teams to investigate issues, improve workflows, and ensure our clients receive an exceptional experience. We value people who take ownership, enjoy learning new technologies, embrace AI as a core part of how they work, communicate effectively with both technical and non-technical audiences, and are excited to grow their technical expertise. This role offers excellent career growth opportunities into Senior Support, Implementation, QA, Product Management, or Engineering depending on your interests and strengths.</p><p><strong>Desired Candidate Profile</strong></p><h2>About You</h2><p>As a Client Support Engineer , you are the first point of contact when our clients need help with our products and often the person who turns a stressful moment into a wow experience. You lead with empathy, tuning in to how each customer is feeling and what success looks like for them. You enjoy solving problems, investigating technical issues, and helping customers succeed. You are naturally curious and analytical, you thrive on finding the root cause of an issue rather than simply treating the symptoms, and you instinctively reach for AI to work faster and smarter. You understand that great support goes beyond answering tickets it means building trust through genuine care, improving internal processes, identifying recurring issues, and contributing to a better product. You'll work closely with Product, Engineering, QA, UX/UI, Implementation, and Customer Success teams to investigate issues, improve workflows, and ensure our clients receive an exceptional experience. We value people who take ownership, enjoy learning new technologies, embrace AI as a core part of how they work, communicate effectively with both technical and non-technical audiences, and are excited to grow their technical expertise. This role offers excellent career growth opportunities into Senior Support, Implementation, QA, Product Management, or Engineering depending on your interests and strengths.</p><h2>Job Responsibilities</h2><ul><li>Use AI including Claude and Cursor alongside your own investigation to research, troubleshoot, and resolve client-reported issues faster.</li><li>Reproduce client-reported issues in testing environments whenever possible before escalation.</li><li>Analyze application behavior, logs, and available system information to identify root causes.</li><li>Ask targeted questions to quickly understand customer issues through Jira, email, phone, or virtual meetings.</li><li>Provide prompt, accurate, and empathetic updates that keep clients informed and reassured throughout the resolution process.</li><li>Follow up with customers to make sure issues are fully resolved and that they leave the interaction feeling genuinely cared for not just satisfied.</li><li>Prioritize multiple client issues while meeting service level expectations (SLAs).</li><li>Collaborate closely with Product, Engineering, QA, Implementation, and Customer Success teams to resolve customer issues efficiently.</li><li>Create clear, high-quality bug reports including reproduction steps, expected results, actual behavior, screenshots, logs, and supporting evidence.</li><li>Properly document investigations and escalate issues that require engineering support.</li><li>Identify recurring customer issues and proactively recommend long-term improvements.</li><li>Participate in product planning, testing, and release discussions when appropriate to stay informed about upcoming functionality.</li><li>Share client feedback and observations that help improve our products and overall customer experience.</li><li>Create, maintain, and continuously improve internal troubleshooting guides, knowledge base articles, and client-specific technical documentation using AI to keep it clear and current.</li><li>Contribute ideas for process improvements, automation opportunities, and operational efficiencies.</li><li>Apply AI responsibly and creatively across research, documentation, and everyday support to raise both speed and quality and help customers get the most from our AI-powered solutions.</li><li>Stay current with new technologies and product updates, and share what you learn with the team.</li></ul><h2>Job Qualifications</h2><ul><li>2+ years experience in a similar role, preferably within a marketing agency, technology/software company or professional services firm</li><li>Willing to shift regular work schedule to support clients in various time zones</li><li>Proven track record managing client and internal relationships</li><li>Strong understanding of:<ul><li>Working with AI day to day especially Claude and Cursor to investigate issues, research solutions, and draft clear customer communication</li><li>Writing effective prompts, and knowing when to lean on AI versus dig in yourself</li><li>Supporting customers who use our AI-powered solutions and explaining them in plain language</li></ul></li><li>General technical aptitude and genuine curiosity about how software works</li><li>Comfort getting hands-on with web technologies, APIs, and databases or the drive to build that fluency quickly</li><li>Familiarity with HTML/CSS, JavaScript, SQL, REST APIs, and browser developer tools is a plus, not a must</li><li>Experience with:<ul><li>Jira</li><li>API testing tools (Postman or similar)</li><li>Linux Operating System</li><li>Docker Containers</li><li>Git Version Control</li><li>CI/CD concepts (GitLab or GitHub)</li><li>Apple Developer Program</li><li>Google Play Console</li></ul></li></ul><h2>Nice to Have</h2><ul><li>Python</li><li>Django</li><li>React</li><li>Node.js</li><li>Angular</li><li>Shell Scripting</li></ul><h2><br></h2>

About Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>About the Role:We are looking for a detail-oriented Business Analyst to support evaluation and annotation workflows focused on quality, accuracy, and structured reasoning. This role is ideal for someone who is comfortable working with digital tools, performing side-by-side evaluations, and providing clear, well-supported justifications based on fact-checking.<br>Responsibilities Perform side-by-side (SxS) evaluations on GHD, comparing outputs and assessing quality, accuracy, and relevance. Conduct fact-checking to validate information and identify inconsistencies or inaccuracies. Provide detailed, well-structured justifications to support evaluation decisions. Follow established evaluation guidelines and quality standards consistently. Use browser-based tools and extensions to support analysis and review tasks. Execute simple command-line instructions when required to support evaluation workflows. Document findings clearly and communicate insights to stakeholders when needed.<br>Requirements Solid comfort using a computer in a professional setting. Experience working with browser extensions and online tools. Ability to run basic command-line commands (no advanced programming required). Strong analytical and critical thinking skills. High attention to detail and ability to justify decisions clearly and objectively. Comfortable working with evaluation frameworks, comparisons, and structured analysis. Good written communication skills in English.<br>Nice to Have Previous experience with evaluation, annotation, QA, or audit-type work. Familiarity with data quality, content evaluation, or model/output assessments. Background in business analysis, operations, or process improvement.<br>Perks of Freelancing With Turing:Competitive compensation based on experience and expertise. Flexible working hours and a fully remote environment. Opportunity to contribute to impactful research initiatives. Potential for contract extension based on performance and project needs.<br>Offer Details:Commitment Required: 30 hours per week minimum. Engagement Type: Contractor/Freelancer (no medical or paid leave). Time Overlap: Some overlap with UTC-8:00 (2–5 hrs/day) America/Los_Angeles.<br>Application Process:Shortlisted candidates will be invited to complete an analytical challenge. Once the assessment is cleared, you’re ready to start contributing!<br>After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile.<br>Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline.<br>Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region.<br>Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA.<br>Minapharm employs a collective workforce of over than 1400 individuals & continues to expand their workforce with talented pool of Human Capital.<br>Our Core Values:Diversity & Respect Integrity & Accountability Collaboration Leadership & Empowerment Innovation & Continuous Learning<br>Job Mission:A detail-oriented Database Developer to design, develop, and maintain robust database systems. The ideal candidate will have strong expertise in creating Entity Relationship Diagrams (ERDs), modelling database schemas, and ensuring optimal performance and security.<br>Duties and Responsibilities:Design and model relational databases using best practices, including the creation of ERDs to represent system data structures. Develop, implement, and maintain efficient and scalable database solutions based on project and business requirements. Write complex SQL queries, stored procedures, functions, and triggers for data manipulation and reporting. Optimize database performance through indexing, query optimization, and resource tuning. Ensure data integrity, security, and compliance with relevant standards and regulations. Collaborate with software developers, data analysts, and system architects to integrate databases with other applications. Monitor and resolve database issues, including data migration, replication, and synchronization tasks. Document database schemas, configurations, and operational procedures.<br><br>Qualifications (Educational Background & preferred Work experience):Bachelor’s degree in engineering, Computer science or Information technology or any related discipline. Not less than 3 years of professional experience in creating entity relationship diagrams (ERDs), modelling database schemas, and ensuring optimal performance and security. Essential Knowledge and Skills:-Proficiency in SQL and experience with RDBMS like SQL Server.-Strong knowledge of data modeling tools (e.g., ER/Studio, dbdiagram.io, or similar).-Experience in database design, normalization, indexing, and performance tuning-Excellent problem-solving and analytical skills.-Strong communication and documentation skills.-Familiarity with Postgre SQL is a plus.<br>Benefits· Medical Insurance.· Life Insurance.· Profit share.<br>Good Luck to All!

Company Description TÜV NORD Group is one of the world’s largest technical service providers, offering certification, inspection, testing, and training services across multiple sectors, including mobility, industrial services, natural resources, petroleum, power plants, and nuclear industries. Founded in 1879, the Group has grown to more than 14,000 employees worldwide, with over 10,000 specialists from technical and scientific backgrounds. Operating in more than 70 countries across Europe, Asia, Africa, and the Americas, TÜV NORD Group delivers a broad portfolio such as industrial inspection services, third-party inspection, plant and equipment assessment, management systems certification, and HSE consultancy and training. Customers rely on TÜV NORD Group’s approved experts for behind-the-scenes assurance of safety, efficiency, and integrity in critical infrastructure like power plants and refineries, as well as global evaluations of production processes and supply chains. This strong technical expertise and ethical focus form the backbone of the Group’s long-term success.<br> Job Responsibilities and Duties:1: Implementation of Plans and Business Development Execute the branch operational plan in alignment with the center’s strategy and sectoral objectives. Build and continuously update the client database through ongoing communication with current and potential clients. Conduct field visits to targeted companies to promote the center’s services and enhance cooperation opportunities.2: Client Assessment and Identifying Development Opportunities Conduct comprehensive assessments of clients from technical, administrative, and financial perspectives to identify their actual needs. Propose solutions and development initiatives that enhance companies’ efficiency and competitiveness.3: Project Design and Management Prepare the Scope of Work (SOW) for proposed projects and draft contractual terms in coordination with relevant technical departments. Actively participate in proposal evaluation committees and the selection of service providers. Coordinate and manage project kick-off, implementation, and closure meetings to ensure compliance with technical requirements and quality standards. Monitor project implementation on-site, track timelines, and address any challenges or obstacles. Review technical deliverables in coordination with relevant departments to ensure compliance with contractual terms.4: Contracts and Financial Procedures Prepare contracts and obtain necessary approvals in accordance with approved procedures. Prepare and review payment documents and required technical reports for payment approvals. Follow up on project payments and coordinate with the finance department. Manage and launch tenders for projects within the approved financial limits. Participate in bid evaluation committees.5: Follow-up, Reporting, and Performance Measurement Prepare periodic progress reports and submit them . Resolve any issues related to project implementation. Evaluate projects upon completion to measure their developmental and economic impact. Document lessons learned and success stories to improve future performance.

Job Summary As a Telco Cloud Performance & Optimization Engineer, your role involves ensuring the optimal performance, scalability, and efficiency of the Telco Cloud infrastructure supporting telecom applications and network functions. You will be responsible for monitoring cloud infrastructure performance, optimizing compute, storage, and network resources, analyzing KPIs, and supporting capacity planning to ensure high availability and service reliability across virtualized and cloud-native environments. Key Responsibilities Monitor the performance and health of Telco Cloud infrastructure, including compute, storage, networking, and virtualization platforms. Analyze infrastructure KPIs and identify performance bottlenecks affecting telecom applications and network functions. Perform root cause analysis for infrastructure performance issues and recommend optimization solutions. Optimize resource utilization across Virtual Machines (VMs), Containers, Kubernetes clusters, and cloud infrastructure. Monitor CPU, Memory, Storage, Network Throughput, Disk I/O, and virtualization performance. Perform capacity planning and forecast infrastructure growth based on service demand and traffic trends. Analyze resource utilization and recommend infrastructure expansion or optimization. Validate infrastructure performance following software upgrades, hardware changes, and platform enhancements. Collaborate with Cloud Operations, IT, Network Engineering, and Vendor teams to resolve performance-related issues. Generate daily, weekly, and monthly infrastructure performance reports. Develop dashboards and automate infrastructure monitoring and reporting. Ensure compliance with cloud infrastructure SLAs, performance KPIs, and availability targets. Document optimization activities, best practices, and operational procedures. Participate in major incident investigations and support post-incident performance analysis. Recommend proactive optimization initiatives to improve infrastructure efficiency and reliability. Qualifications Bachelor's degree in computer engineering, Computer Science, Electronics & Communications Engineering, Information Technology, or a related field.5 – 7 years of experience in Telco Cloud, Cloud Infrastructure, NFV, or Telecom Virtualization. Good understanding of Telco Cloud architecture and Cloud-Native Network Functions (CNFs). Experience with virtualization and cloud platforms supporting telecom workloads. Knowledge of Linux system administration and performance tuning. Experience monitoring infrastructure performance in production environments. Strong analytical and troubleshooting skills. Excellent communication and teamwork abilities. Proficiency in Microsoft Office applications Technical Skills Strong experience in the following: Cloud Platforms Open Stack Kubernetes Open Shift VMware v Sphere VMware Tanzu (Preferred) Telecom Cloud Technologies NFV Infrastructure (NFVI) Virtual Network Functions (VNFs) Cloud Native Network Functions (CNFs) ETSI NFV Architecture Software Defined Networking (SDN) Operating Systems Red Hat Enterprise Linux Ubuntu Linux Cent OSContainer Technologies Docker Kubernetes Helm Container Runtime (containerd/CRI-O) Infrastructure Monitoring Grafana Prometheus Alertmanager Kibana Elasticsearch Splunk Zabbix Nagios Networking TCP/IPVLANVXLANEVPNBGPOSPFSR-IOVDPDKBonding Load Balancing Storage Ceph NFSSANLocal Storage Persistent Volumes CSI Drivers Automation Python Bash Ansible Terraform (Preferred) Git REST APIsDatabases Postgre SQLMaria DBMySQL

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br><strong>Position: Business Analyst</strong><br><strong>Location: Cairo, Egypt (Onsite)</strong><br><strong>Job Summary</strong><br>Our client is seeking a skilled professional to manage projects, communicate with clients, and deliver solutions that meet their needs. The ideal candidate will have strong knowledge of credit and risk management, excellent project management skills, and the ability to work under pressure.<br><strong>Job Responsibilities</strong><br>- Manage project scope and deliverables for clients<br>- Lead project kick-off and regular scrum meetings to ensure successful project delivery<br>- Collect, validate, and document business requirements<br>- Communicate project status to stakeholders and serve as primary point of contact during onboarding<br>- Provide client-focused solutions and ensure timely project delivery<br>- Offer post-launch support and manage client customization requests<br>- Gather and analyze data to inform new product development<br>- Stay updated on regulatory requirements and risk assessment policies<strong>Required Skills:</strong><br>- Bachelor's degree in Information Technology, Computer Science, Business Administration, Finance, commerce or a related field (preferred).<br>- Strong knowledge of credit and risk management<br>- Familiarity with regulatory segmentation, risk review, and approval processes<br>- Excellent problem-solving, analytical, and project management skills<br>- Strong written and verbal communication, presentation, and negotiation skills<br>- Ability to work under pressure, innovate, and drive professional excellence<br>- Entrepreneurial spirit and team-oriented mindset<br><strong>Required Skills:</strong><br>• Functional Specifications<br>• Project Documentation<br>• Analysis<br>• User Stories<br>• Agile Methodologies<br>• Validation<br>• Business Requirements<br>• Software Development<br>• Deliverables<br>• Workshops<br>• Interpersonal Skills<br>• Specifications<br>• Data Analysis<br>• Computer Science<br>• Administration<br>• Documentation<br>• Software<br>• Testing<br>• Project Management<br>• Microsoft Office<br>• Business<br>• Science<br>• Communication<br>• Management<br> </div>