Database Developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>#LiHybrid<br>The NCQ Manager is responsible to ensure that the product, processes and procedures conforms with GxP and local specifications and that production activity is compliant with Novartis quality policy and GxP requirements. <br>To ensure that relevant documentation is up-to-date and archived correctly and “state of the art” GxP know-how and future trends in the field of GxP.<br><p><b>Job Description</b></p><br><br><p><b>Major Accountabilities: </b></p><br><br><ul><li><p>Ensure that all aspects of the handling, manufacturing and distribution of biopharmaceutical / pharmaceutical products are in compliance with the Novartis Quality Manual, the effective Quality Agreement that they meet relevant GxP regulatory requirements and are conducted according to local SOPs.</p><br><br></li><li><p>Prepare, review and check the batch documentation for correctness, completeness and safely archive the original documents for the prescribed period and plan, conduct and monitor self-Inspection schemes for all sections.</p><br><br></li><li><p>Monitor actions and corrections accordingly.</p><br><br></li><li><p>Conduct GxP monitoring on all sections, conduct QA investigation for noncompliance, follow up the corrective actions. Archive relative documentations and manage/approve critical quality issues (deviations, complaints, recalls, counterfeits and product tampering, stability failures, etc.) according to the Quality Agreement and the Novartis Quality Manual. Ensure investigations are correctly executed. Ensure all required actions are taken appropriately and in a timely manner.</p><br><br></li><li><p>Escalate any issues or instances of instability per the Novartis escalation policy, and initiate any market action that is required. Decide escalation to Senior Management Level and lead Global Quality Assessments and manage filing accordingly as well as ensure that Change requests, are managed according to the Novartis SOPs from receipt, through to the implementation and closure.</p><br><br></li><li><p>Responsible for assessing quality trends and driving continuous improvement for processes and product quality performance and maintain access to regulatory and Pharmaceutical authorities in respect to up-dated GxP. Identify repetitive activities and regulatory areas for which SOPs are required. Initiate the introduction of SOPs.</p><br><br></li><li><p>Plan, initiate and monitor basic GxP-training for all employees in regular intervals. Be responsible for annually training program and implementation.</p><br><br></li><li><p>Establish and maintain cross-functional contacts with peer organization and authorities and, follow-up quality related developments in the field of Pharmaceutical products -Support launches of product in close collaboration with BDand L partner and/ or development organization.</p><br><br></li><li><p>Ensure that all drug products are released to the market in accordance with the registered specifications and with local/international regulations.</p><br><br></li><li><p>Ensure that coordinated contact is maintained with all parties (the Regulatory Authorities, the local partners and stakeholders and Global QA).</p><br><br></li></ul><br><p><b>Essential requirements:</b></p><br><br><ul><li><p>Scientific University Degree.</p><br><br></li><li><p>+5 years of experience within the Quality Assurance and/or Regulatory Affairs department of a multinational pharmaceutical company.</p><br><br></li><li><p>Deep GMP/GDP knowledge.</p><br><br></li><li><p>Strong local and global stakeholder management skills.</p><br><br></li><li><p>Fluent in English.</p><br><br></li></ul><br><p><b>Commitment to Diversity &amp; Inclusion</b></p><br><br><p>Novartis is a proud member of the ILO Global Business and Disability Network and the Valuable 500, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as Disability: IN, Purple Space, and Business Disability Forum to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.</p><br><br><br><p><b>Skills Desired</b></p><br><br>Analytical Thinking, Change Management, Collaboration, Data Integrity, Leadership, Risk Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Customer Technical Services<br>Overview<br>• Responsible for all aspects of operations support for existing customers, including process, business and technical consultation<br>• Accountable for end to end process ownership of client service requests and the coordination of teams to resolve issues within a service level contract to avoid financial penalties<br>• Accountable for developing and maintaining customer support guidelines, metrics, tools and practices throughout the customer life cycle<br>• Collects customer feedback and market intelligence and shares findings with partners in Technology, Product and Customer Delivery<br>• Meets with Customers and MasterCard teams to conduct inquiry reviews and to identify technology or process enhancements<br>Responsibilities<br>• Translates function strategy into team goals and objectives, operational plans, and processes<br>• Supports interactions &amp;nbsp;with business partners and internal/external customers to help define new support strategies<br>• Monitors function goals, operational execution, budget, and compliance; notes areas of deviation and proposes solutions<br>• Formally supervises and coaches a large group/team, or several Leaders/ Consultants at all-skill levels<br>• Helps identify and coach top talent within own teams (includes direct reports and second-line reports)<br>• Oversees execution of end to end internal consultation and client service request resolution processes<br>• Accountable for operational support within vertical and drives cross functional (e.g., with Product and Tech) discussions to share insights on operational customer interactions, customer perspectives, and opportunities for improvement<br>• &amp;nbsp;<br>Experiences<br>• Experience acting as a people and project manager over Customer Operations by setting goals and objectives for the project, managing large, visible projects, and providing direction; identifies risks and areas for efficiency <br>• Success in structuring and allocating resources for various teams <br>• Ability to create, define, and clearly communicate business goals and strategy <br>• Ability to develop support model for products <br>• Experience collaborating with business partners and internal/external customers to envision and develop new products <br>• Experience communicating data-driven insights on Voice of the Customer to department heads and leaders and presenting proposed enhancements <br>• Experience providing strategic input to and executing customer experience strategies during times of system outages, missed service levels, and escalated service requests<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As a Marketing Manager you will be responsible for defining, implementing &amp; executing strategic marketing plans that align with marketing &amp; business objectives in order to attract new customers and retain existing ones. You will work closely with cross-functional teams to ensure that all marketing efforts are coordinated and optimized for maximum impact. You will also be responsible for analyzing market trends and customer insights to identify new opportunities for growth.</p><br><br><ul><li><strong>Strategic Market Ownership:</strong> Define and execute Egypt’s localized marketing strategy aligned with commercial goals, unit economics, and growth targets.</li><li><strong>Team Leadership &amp; Mentorship:</strong> Directly manage, develop, and coach a team of 3 Marketing Executives, fostering a high-performance culture, setting clear KPIs, and guiding daily campaign execution.</li><li><strong>Integrated Campaign Management:</strong> Oversee end-to-end 360-degree campaigns (digital, OOH, activations, trade marketing) tailored to Egyptian consumer behavior and regional nuances.</li><li><strong>Cross-Functional Synergy:</strong> Partner with Commercial, Operations, CRM, and Performance Marketing teams to ensure campaign hooks drive immediate app orders and high lifetime value (LTV).</li><li><strong>Data &amp; ROI Optimization:</strong> Track, analyze, and optimize campaign metrics (CAC, conversion rates, order frequency, ROI) to extract actionable insights and ensure maximum return on marketing spend.</li><li><strong>Agency &amp; Partner Ecosystem:</strong> Build and manage high-yielding relationships with local creative agencies, production houses, influencers, and FMCG co-marketing partners.</li><li><strong>Budget &amp; Commercial Leadership:</strong> Manage the Egypt marketing budget, ensuring cost-efficiency, strict ROI tracking, and aligned reporting for the Marketing Director.</li></ul><br>What you need to be successful<br><ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field</li><li>5–8 years of progressive marketing experience <em>(Experience in Q-Commerce, tech startups, or FMCG in Egypt preferred). </em></li><li>Demonstrated ability to lead, mentor, and build high-performing marketing teams while prioritizing workflows in a fast-paced environment.</li><li>Strong analytical skills and the ability to use data to make informed decisions</li><li>Experience with digital marketing platforms and tools, including social media, email marketing, and web analytics</li><li>Familiarity with the latest trends and best practices in marketing</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Excellent communication and interpersonal skills</li><li>Strong organizational and project management skills</li><li>Ability to work independently and manage multiple projects simultaneously</li><li>Strong analytical skills to develop long-term marketing strategies</li><li>Innovative mindset to design impactful campaigns and content</li><li>Ability to identify challenges and develop effective solutions</li><li>Build strong relationships across teams and external partners</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Security Engineer</p><p><b>About Millennium</b><br>Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.</p><br><p><br>Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.</p><br><p><b>Meet the Team</b><br>Core to the health and growth of our business, Millennium’s Information Technology organization builds the flexible, scalable platforms and advanced proprietary systems that support the firm’s active, multi-manager model. Within this organization, the Information Security team partners closely with the business to protect the firm’s information and computer systems across a complex global environment. The team works collaboratively to strengthen security controls, improve resilience, and defend the firm against both external and internal threats.</p><br><p><b>What You'll Do</b></p><br><ul><li><p>Develop, implement, and maintain security policies, procedures, and standards related to Data Lake, Email security, SOAR, Breach Attack Simulation and network security</p><br></li><li><p>Monitor, manage, and analyze security logs, alerts, and events across multiple systems to identify threats, vulnerabilities, and suspicious activity</p><br></li><li><p>Provide security engineering and consulting support to the Security Operations and Information Security teams</p><br></li><li><p>Strengthen perimeter security through automation, improved monitoring, vulnerability identification, and actionable alerting and reporting</p><br></li><li><p>Partner with stakeholders across Technology, Trading, Legal, Internal Audit, and Compliance to support and enforce security policies and controls</p><br></li><li><p>Conduct system audits and vulnerability assessments, manage remediation efforts, and help address findings from audits, penetration tests, and process reviews</p><br></li><li><p>Contribute to incident response activities and use threat intelligence to improve detection, defense, and response capabilities</p><br></li><li><p>Support the transition of security solutions into production, maintain clear documentation, and provide guidance to junior security professionals</p><br></li></ul><p><b>What You Bring</b></p><br><ul><li><p>3+ years of experience in a technical role, including 2+ years focused on network and information security; experience in financial services is preferred</p><br></li><li><p>Proven experience as a Security Engineer with hands-on expertise in logging pipelines, data lakes or SIEM (platforms such as Splunk, ELK, Sentinel, S3/Athena or similar tools) and SOAR automation.</p><br></li><li><p>Strong hands-on experience with network security technologies, including firewalls, intrusion detection and prevention, network detection and response, and network access control. Additional experience in at least one of the following: breach and attack simulation, Email Security or AI Security</p><br></li><li><p>Strong understanding of TCP/IP and related infrastructure concepts, including DNS, Wi-Fi, virtualization, and core networking fundamentals</p><br></li><li><p>Experience using packet capture and network analysis tools such as tcpdump, Wireshark, or ngrep for troubleshooting and investigation</p><br></li><li><p>Knowledge of cloud platforms such as AWS, GCP, or Azure, along with scripting or development skills in Python, PowerShell, shell scripting, or similar languages</p><br></li><li><p>Experience with proxy technologies and a practical understanding of proxy engineering concepts</p><br></li><li><p>Bachelor’s degree in Computer Science, Engineering, or a related field is preferred; an industry certification such as CISSP, GCIA, or CISM is also preferred</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p><strong>JOB TITLE:&nbsp;</strong> Senior Quantity Surveyor / Quantity Surveyor<strong>LOCATION:</strong> Minya / Ras Ghareb</p><br> Why this role matters <p>To ensure accurate measurement, valuation, and commercial administration of project contracts while supporting effective cost control, contractual compliance, and timely project delivery. The role contributes to protecting project value and managing commercial risks throughout the project lifecycle.</p><br> What you'll be doing <p>In this role, you will:</p><br> <p>• Manage quantity surveying and commercial control activities in line with project contracts and procedures.• Review, validate, and monitor project costs, budgets, cash flow forecasts, and Estimated Final Cost (EFC).• Evaluate, negotiate, and administer variations, claims, and compensation events.• Review and certify contractor payment applications and verify quantities against approved drawings and site progress.• Ensure compliance of all payment submissions with contractual requirements and supporting documentation.• Monitor commercial risks and opportunities and implement proactive cost control measures.• Support contract administration activities, including commercial reporting and contractual correspondence.• Participate in project, commercial, and risk review meetings, providing commercial advice and recommendations.</p><br> <p>Your work will support real decisions, real assets, and real operational outcomes.</p><br> What you'll gain <p>• Professional growth through ownership, exposure, and meaningful contribution from day one.• Hands-on experience in a role where the challenge is energizing, fast-moving, meaningful, and built on learning through doing.• Exposure to large-scale renewable energy construction projects.• Opportunity to work closely with multidisciplinary project teams and international stakeholders.</p><br> What you'll bring:Experience and qualifications&nbsp; <p>• BSc in Quantity Surveying, Engineering, Construction Management, or a related discipline.• Experience in quantity surveying, contract administration, and commercial management of construction projects.• Strong knowledge of NEC, GCC, and FIDIC contract frameworks.• Understanding of EPC contract structures, scope management, and project delivery processes.• Experience reviewing contractor payments, variations, and claims.• Strong analytical, negotiation, and stakeholder management skills.</p><br> <p><strong>What it’s like to work at Scatec</strong></p><br> <p>At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy.</p><br> <p><strong>If you are motivated by analysis with purpose, commercial insight, and real operational impact, this could be a strong next step in your career. </strong></p><br> <p><strong>What we offer</strong></p><br> <p>At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams</p><br> <p>Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs.</p><br> <p>We review applications on an ongoing basis.</p><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, weu2019re not just shaping the future of connectivity for our customers u2013 weu2019re shaping the future for everyone who joins our team. When you work with us, youu2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What youu2019ll do</h4> <p>The IoT Engagement Manager is responsible for driving customer engagement and satisfaction throughout the lifecycle of IoT projects. This role involves liaising between clients, technical teams, and stakeholders to ensure successful implementation and adoption of IoT solutions. The Engagement Manager plays a critical role in understanding strategic customer needs, fostering relationships, and aligning project objectives with business goals.</p> <ul> <li><strong>Customer relationship management:</strong> Build and maintain strong relationships with strategic customers, understanding their business needs and objectives related to IoT solutions.</li> <li><strong>Vendor relationship management:</strong> Manage and handle all the vendor requirements and validate all the actuals on ground understanding of their business and technical needs related to IoT solutions.</li> <li><strong>Project oversight:</strong> Oversee the end-to-end execution of IoT projects, ensuring alignment with client expectations, timelines, and budgets.</li> <li><strong>Requirements analysis:</strong> Collaborate with clients to gather requirements and translate them into actionable plans for technical, project management and finance teams, ensuring clarity and alignment.</li> <li><strong>Stakeholder communication:</strong> Facilitate regular communication between customers and all the internal teams, providing updates on project status, milestones, and potential challenges.</li> </ul> <h4>Who you are</h4> <ul> <li>Excellent communication and conflict resolution skills along with the ability to interrelate effectively with different stakeholders.</li> <li>Minimum of 3 to 5 years of experience in mega projects or customer engagement roles, preferably in the IoT or technology sector.</li> <li>Agile methodologies awareness and familiarity with Agile tools (preferably Agile PO certified).</li> <li>Commercial awareness.</li> <li>Project and resource management skills.</li> <li>Passionate about transforming lives of digitally excluded consumers, with an ability to uncover needs and design features to serve this unique segment.</li> <li>Understanding of IoT technologies, platforms, and solutions.</li> <li>Familiarity with project management tools and methodologies (Agile, Waterfall).</li> <li>Knowledge of data analytics tools and methodologies.</li> <li>Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, weu2019re not just shaping the future of connectivity for our customers u2013 weu2019re shaping the future for everyone who joins our team. When you work with us, youu2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What youu2019ll do</h4> <ul> <li>Enable the design and construction of IoT solutions.</li> <li>Identify customersu2019 and usersu2019 needs as well as business and stakeholdersu2019 requirements and translate them into product enablement.</li> <li>Collaborate with diverse enterprise groups to deliver valuable IoT platform verticals.</li> <li><strong>Solution design:</strong> Architect and design end-to-end IoT solutions that integrate hardware, software, and cloud services, ensuring scalability, reliability, and security. Be able to cascade across IT.</li> <li><strong>Technical leadership:</strong> Provide technical guidance and leadership to development teams during the implementation of IoT solutions, ensuring adherence to architectural standards.</li> <li><strong>Marketing & communications:</strong></li> <li>Analyze potential markets before product development and launch.</li> <li>Craft sales pitches for sales team.</li> <li>Build and manage product P&L, forecasts, and operational targets.</li> </ul> <h4>Who you are</h4> <ul> <li>Excellent communication and conflict resolution skills along with the ability to interrelate effectively with different stakeholders.</li> <li>Minimum of 5 yearsu2019 experience in large IoT and/or cloud projects on the software delivery and consulting services using a structured methodology.</li> <li>Agile methodologies awareness and familiarity with Agile tools (preferably Agile PO certified).</li> <li>Commercial awareness.</li> <li>Project and resource management skills.</li> <li>Passionate about transforming lives of digitally excluded consumers, with an ability to uncover needs and design features to serve this unique segment.</li> <li>Proficiency in IoT protocols (MQTT, CoAP, HTTP, etc.).</li> <li>Familiarity with cloud platforms (AWS, Azure, Google Cloud), on-premises setups, and IoT services.</li> <li>Knowledge of data analytics tools and methodologies.</li> <li>Experience with programming languages (Python, Java, C/C++) and scripting.</li> <li>Bacheloru2019s degree in information technology, software engineering, computer science, or related field.</li> <li>Relevant experience in engineering and software architecture design for 4 years.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please let us know so we can support you.</p> <p>Together we can.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Job purpose</strong><br> Ensure the successful implementation, coordination, and management of Building Information Modeling (BIM) processes, maintaining quality, accuracy, and compliance with project standards.</p> <h4>Key accountability areas</h4> <p><strong>Software expertise:</strong><br> Utilize advanced software tools such as AutoCAD, REVIT, Naviswork, and BIM 360 to automate repetitive tasks and enhance BIM workflows.</p> <p><strong>Information management:</strong><br> Oversee the management of the Common Data Environment (CDE) to ensure proper storage, sharing, and updating of project information.</p> <p><strong>Standards and compliance:</strong><br> Implement and enforce BIM Execution Plans (BEP) and project-specific protocols to ensure compliance with industry standards.</p> <p><strong>Collaboration:</strong><br> Facilitate regular coordination meetings, ensuring clear communication regarding changes, updates, and expectations to project teams.</p> <p><strong>Project delivery and performance:</strong><br> Ensure the timely and accurate delivery of BIM-related project milestones.<br> Track and report on BIM performance metrics, focusing on efficiency and quality.</p> <p><strong>Coordination of BIM models:</strong><br> Manage and integrate BIM models from various disciplines, utilizing tools like Navisworks or BIM 360 for resolution of conflicts and coordination.</p> <p><strong>Accountability outcomes:</strong><br> Optimize BIM workflows to improve team proficiency, ensuring a smooth process and timely project delivery.</p> <p><strong>Continuous improvement:</strong><br> Identify and implement opportunities to improve BIM processes and workflows to enhance efficiency and accuracy.</p> <p><strong>Communication and training:</strong><br> Ensure all team members understand and follow established BIM workflows and standards, providing necessary guidance and training.</p> <p><strong>Model coordination:</strong><br> Maintain the integrity and consistency of BIM models throughout the project lifecycle, ensuring they reflect the most accurate and updated information.</p> <p><strong>Standards implementation:</strong><br> Enforce compliance with the BIM Execution Plan (BEP), project protocols, and industry standards to ensure consistency and quality across all project stages.</p> <p><strong>Process optimization:</strong><br> Deliver high-quality, clash-free BIM models on time while optimizing workflows for improved team efficiency and model accuracy.</p> <p><strong>Clash detection and resolution:</strong><br> Perform clash detection and resolve conflicts between different systems or disciplines within the BIM models to ensure model integration is smooth and optimized.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.<br> To have a vision and a plan for the career path and how to achieve it.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety and environment:</strong><br> Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Diploma degree in Electrical Engineering or Electrical Institute.</p> <h4>Work experience</h4> <p>4 to 6 years.</p> <h4>Technical / functional competencies</h4> <p>Project coordination<br> Construction design</p></p><p></p>

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <p>Has full awareness, manages, and supervises all tasks of his/her staff.</p> <ul> <li>Directs work assignments of non-supervisory personnel.</li> <li>Informs other operating departments of matters related to Butler operations.</li> <li>Ensures all communication is carried clearly amongst the team.</li> <li>Receives, records, and distributes various reports via the Opera system.</li> <li>Receives, records, and always transmits guest requests and preferences accurately to the team.</li> <li>Maintains and updates administrative data.</li> <li>Maintains key control and track sheet.</li> <li>Ensures that the pre-arrival preparation is under control and reports them to Assistant Head Butler / Head Butler.</li> <li>Ensures smooth handover of daily activities to next shift.</li> <li>Appraises appearance, discipline, and efficiency of all staff under direct supervision.</li> <li>Maintains working area and equipment in a proper state of cleanliness and repair.</li> <li>Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests.</li> <li>Handles guest complaints: delegates immediately and reports to Head Butler / Assistant Head Butler.</li> <li>Meticulously follows consumptions of guest supplies.</li> <li>Designates department trainer, proactively identifies training needs and schedules consistent trainings in multi-aspect that build Butlers’ confidence.</li> <li>Monitors performances and provides timely feedback for improvements.</li> <li>Intuitively anticipates through observation and interactions guests’ needs and wants and orchestrates special occasions and celebrations.</li> <li>Promptly answers any in-house guest calls, instant messages, and emails and communicates with respective departments in the resolution of guests’ requests.</li> <li>Performs related duties and special projects assigned.</li> <li>Ensures repeat guests are met and greeted by Butlers daily and profiles are updated.</li> <li>Ensures long-staying, special attention, occasion celebrating guests are taken care of exclusively by Butlers, paying particular attention to their needs and requests.</li> <li>Fully understands the responsibility of providing the promised service to be given, even if it means running a pantry for the needed period / crunch times.</li> <li>Fully understands that the Butler position and the whole department constantly renews and develops itself to make sure to keep up with the trends in hospitality industry.</li> <li>Has an awareness of all positions in the Butler service department including their job functions.</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous customer related experience an asset</li> <li>Must possess outstanding guest service skills and sophisticated verbal and communication skills</li> <li>Computer literate in Microsoft Windows applications an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively with fellow colleagues as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Fairmont Hotels & Resorts is seeking a professional and customer-focused Fairmont Gold Agent / Reception Agent to join our team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining the highest standards of luxury hospitality that Fairmont is known for worldwide.</p> <ul> <li>Greet guests upon arrival and departure with genuine warmth and professionalism, ensuring a welcoming atmosphere</li> <li>Manage front desk operations including check-ins, check-outs, and room assignments with accuracy and efficiency</li> <li>Provide comprehensive information about hotel facilities, services, and local attractions to enhance guest experiences</li> <li>Process guest requests and resolve concerns promptly and professionally, escalating complex issues when necessary</li> <li>Maintain and update guest records in the hotel management system with attention to detail</li> <li>Manage Fairmont Gold loyalty program inquiries and provide personalized service to program members</li> <li>Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest service</li> <li>Handle telephone inquiries and direct calls appropriately while maintaining professional communication standards</li> <li>Process payments and manage cash transactions accurately and securely</li> <li>Maintain a clean, organized, and professional front desk environment at all times</li> <li>Assist with administrative tasks including scheduling, filing, and documentation as needed</li> <li>Respond to guest feedback and contribute to continuous service improvement initiatives</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 2 years of customer service experience in a hospitality or luxury service environment</li> <li>Proven front desk or reception experience in a hotel or similar establishment</li> <li>Fluency in Arabic and English; additional languages (French, German, or Spanish) are highly preferred</li> <li>Proficiency with hotel management systems and property management software</li> <li>Excellent verbal and written communication skills</li> <li>Strong organizational and time management abilities</li> <li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li> <li>Professional appearance and demeanor with strong interpersonal skills</li> <li>Problem-solving mindset with the ability to handle guest concerns with empathy and efficiency</li> <li>Proficiency in Microsoft Office applications</li> <li>Knowledge of luxury hospitality service standards and protocols</li> <li>Experience with loyalty programs or VIP guest services is preferred</li> <li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li> <li>Strong attention to detail and accuracy in data entry and record-keeping</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Localization Senior Business Development Executive (Hybrid) <p>The Senior Business Development Specialist will play a pivotal role in driving the growth of Bayantech by developing strategic business relationships and enhancing client support. This position requires a seasoned professional with a deep understanding of the translation industry, strong sales acumen, and the ability to lead initiatives that drive revenue and client satisfaction.</p><br> <p><strong>Responsibilities:</strong></p><br> <ul><li><strong>Strategic Growth Development:</strong> Formulate and execute comprehensive growth strategies focused on maximizing financial gain and ensuring exceptional customer satisfaction.</li><li><strong>Client Prospecting:</strong> Identify and target new business opportunities through market research, networking, and leveraging existing relationships.</li><li><strong>Pipeline Management:</strong> Build and maintain a robust pipeline of potential clients, ensuring a consistent flow of opportunities.</li><li><strong>Revenue Generation:</strong> Achieve and exceed assigned revenue quotas through effective sales techniques and relationship management.</li><li><strong>Market Research and Analysis:</strong> Conduct in-depth research to identify new markets, assess customer needs, and analyze competitive landscapes to inform strategic decisions.</li><li><strong>Client Engagement:</strong> Establish and nurture relationships with key decision-makers, ensuring effective communication through calls, emails, and meetings.</li><li><strong>Contract Negotiation:</strong> Prepare, negotiate, and finalize sales contracts, ensuring compliance with legal and regulatory requirements.</li><li><strong>Quote Preparation and Follow-Up:</strong> Generate competitive quotes for clients and lead follow-up efforts to convert quotes into successful projects.</li><li><strong>Sales Documentation:</strong> Maintain accurate records of sales activities, revenue, and client interactions using CRM software.</li><li><strong>Post-Sales Support:</strong> Provide exceptional after-sales support and feedback, fostering long-term relationships with clients.</li><li><strong>Cross-Functional Collaboration:</strong> Collaborate closely with the Marketing team to ensure alignment on messaging, promotional materials, and market strategies.</li><li><strong>Presentations and Demonstrations:</strong> Deliver compelling presentations and demonstrations to potential clients, showcasing Bayantech's unique solutions and value propositions.</li><li><strong>Trend Analysis:</strong> Monitor industry trends and customer drivers, regularly reporting insights to management and stakeholders to shape strategic direction.</li><li><strong>Event Representation:</strong> Represent Bayantech at trade shows, conferences, and other industry events to promote services and expand network connections.</li><li><strong>Mentorship:</strong> Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and improvement.</li></ul> <p><strong>Requirements:</strong></p><br> <ul><li>Proven experience as a business development executive, preferably within the translation or localization industry, with a strong track record of success.</li><li>Demonstrated ability to close new business and achieve sales targets.</li><li>Extensive experience in B2B sales, including negotiations and contract management.</li><li>Proficiency in MS Office and CRM software (e.g., HubSpot).</li><li>Excellent proficiency in English; additional languages are a plus.</li><li>Deep understanding of market dynamics and customer needs in the translation industry.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Exceptional time management, organizational, and planning abilities.</li><li>Self-motivated, results-driven, and capable of working independently.</li><li>Bachelor's degree in business administration, sales, or a relevant field; advanced degrees or certifications are a plus.</li><li>Experience with data analysis, forecasting, and budgeting is essential.</li></ul> <p><strong>What We Offer:</strong></p><br> <ul><li>Hybrid Work Model (2 days in the office, 3 days remote).</li><li>Competitive base salary with performance-based commissions.</li><li>Comprehensive social and medical insurance.</li><li>Opportunities for career advancement and professional development.</li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Purpose: (Why This Role Exists) As an appointment setter at FlapKap, you are the engine of our top-of-funnel growth.<br> Your mission is to identify, engage, and qualify the right merchant prospects — converting cold outreach into qualified, meeting-ready opportunities for our Business Development Representatives (BDRs) to close.<br> You are not just filling a calendar; you are building the pipeline that funds FlapKap’s next growth chapter.<br> Success Definition (What Great Looks Like) In the first 1–3 months, success means: Completed onboarding: mastered FlapKap’s product suite, ideal customer profile (ICP), and core messaging across all target verticals.<br> Running a consistent outbound cadence of 90+ daily activities (calls, emails, LinkedIn) with a structured, data-driven approach.<br> Booked your first 50+ qualified meetings for BDRs with accurate and insightful handoff notes.<br> In The First 12 Months, Success Means Consistently hitting or exceeding monthly quotas for qualified meetings booked and pipeline generated.<br> Demonstrated measurable improvement in call-to-meeting and meeting-to-opportunity conversion ratios.<br> Recognized as a key pipeline contributor — a trusted partner to the BDR team with a reputation for quality over quantity.<br> Core Responsibilities: (List 6–10 outcome-focused responsibilities): Outbound Prospecting &amp; Lead Generation: Build and maintain a targeted prospect list across FlapKap’s key verticals: F&amp;B, Clinics, Retail, and B2B.<br> Research target accounts to identify key decision-makers (owners, GMs, Finance Directors) and understand their business context.<br> Execute high-volume outbound outreach via cold calling, personalised email sequences, and LinkedIn social selling.<br> Discovery &amp; Qualification: Conduct structured discovery calls using BANT and SPIN frameworks to assess prospect fit, urgency, and buying intent.<br> Qualify leads against FlapKap’s ICP criteria including revenue threshold, operational history, and sector eligibility.<br> Meeting Booking &amp; BDR Handoff Schedule high-quality qualified meetings for BDRs, ensuring smooth handoff with detailed context on the prospect’s profile and pain points.<br> Maintain a strong show rate by confirming and reminding prospects ahead of scheduled meetings.<br> CRM &amp; Reporting: Log all activities, conversations, and pipeline updates accurately in the CRM (HubSpot).<br> Provide weekly activity reports and conversion metrics to the Head of Sales.<br> Market Intelligence &amp; Continuous Learning: Stay current on industry trends, competitor offerings, and FlapKap product updates to sharpen messaging.<br> Share prospect feedback and market signals with the product and credit teams to improve targeting.<br> ● Competitive Salaries ● Paid time off ● Healthcare coverage ● A highly collaborative team environment that will support your professional and personal growth ● A culture that promotes Work-Life balance and Wellbeing ● A culture of learning and innovation +1 years of experience in an SDR, BDR, or outbound sales role — fintech, SaaS, or B2B services strongly preferred.<br> Proven track record of meeting or exceeding outbound activity and meeting-booking quotas.<br> Hands-on experience with high-volume cold calling and multi-channel outbound sequences (email + phone + LinkedIn).<br> Solid working knowledge of sales qualification frameworks such as BANT and SPIN.<br> Experience using a CRM platform (HubSpot, Salesforce, or similar) to manage pipeline and report on activity.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist management in reviewing existing and evolving operating/financial issues. Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Prepare, review, reconcile, and issue bills, invoices, and account statements. Review, reconcile, and/or process credit card vouchers, advance deposits, overpayment, cancelled reservations, tax exemptions, and voucher (e.g., Marriott Rewards and gift certificates) invoices. Respond to and/or resolve questions or disputes from Marriott's Shared Service Center/guest, credit card companies, and banks. Conduct credit checks as directed. Follow-up and resolve past due accounts. Set up, maintain, and manage collections of check guarantee service accounts.<br>Assist management in training, evaluating, counseling, and motivating employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Read and visually verify information; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Purpose: (Why This Role Exists) As an Cold Caller at FlapKap, you are the engine of our top-of-funnel growth.<br> Your mission is to identify, engage, and qualify the right merchant prospects — converting cold outreach into qualified, meeting-ready opportunities for our Business Development Representatives (BDRs) to close.<br> You are not just filling a calendar; you are building the pipeline that funds FlapKap’s next growth chapter.<br> Success Definition (What Great Looks Like) In the first 1–3 months, success means: Completed onboarding: mastered FlapKap’s product suite, ideal customer profile (ICP), and core messaging across all target verticals.<br> Running a consistent outbound cadence of 90+ daily activities (calls, emails, LinkedIn) with a structured, data-driven approach.<br> Booked your first 50+ qualified meetings for BDRs with accurate and insightful handoff notes.<br> In The First 12 Months, Success Means Consistently hitting or exceeding monthly quotas for qualified meetings booked and pipeline generated.<br> Demonstrated measurable improvement in call-to-meeting and meeting-to-opportunity conversion ratios.<br> Recognized as a key pipeline contributor — a trusted partner to the BDR team with a reputation for quality over quantity.<br> Core Responsibilities: (List 6–10 outcome-focused responsibilities): Outbound Prospecting &amp; Lead Generation: Build and maintain a targeted prospect list across FlapKap’s key verticals: F&amp;B, Clinics, Retail, and B2B.<br> Research target accounts to identify key decision-makers (owners, GMs, Finance Directors) and understand their business context.<br> Execute high-volume outbound outreach via cold calling, personalised email sequences, and LinkedIn social selling.<br> Discovery &amp; Qualification: Conduct structured discovery calls using BANT and SPIN frameworks to assess prospect fit, urgency, and buying intent.<br> Qualify leads against FlapKap’s ICP criteria including revenue threshold, operational history, and sector eligibility.<br> Meeting Booking &amp; BDR Handoff Schedule high-quality qualified meetings for BDRs, ensuring smooth handoff with detailed context on the prospect’s profile and pain points.<br> Maintain a strong show rate by confirming and reminding prospects ahead of scheduled meetings.<br> CRM &amp; Reporting: Log all activities, conversations, and pipeline updates accurately in the CRM (HubSpot).<br> Provide weekly activity reports and conversion metrics to the Head of Sales.<br> Market Intelligence &amp; Continuous Learning: Stay current on industry trends, competitor offerings, and FlapKap product updates to sharpen messaging.<br> Share prospect feedback and market signals with the product and credit teams to improve targeting.<br> ● Competitive Salaries ● Paid time off ● Healthcare coverage ● A highly collaborative team environment that will support your professional and personal growth ● A culture that promotes Work-Life balance and Wellbeing ● A culture of learning and innovation +1 years of experience in an SDR, BDR, or outbound sales role — fintech, SaaS, or B2B services strongly preferred.<br> Proven track record of meeting or exceeding outbound activity and meeting-booking quotas.<br> Hands-on experience with high-volume cold calling and multi-channel outbound sequences (email + phone + LinkedIn).<br> Solid working knowledge of sales qualification frameworks such as BANT and SPIN.<br> Experience using a CRM platform (HubSpot, Salesforce, or similar) to manage pipeline and report on activity.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.<br>The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.<br> <br> Summary of Responsibilities<br> - Demonstrates effective, clear and professional written and oral communication.<br> - Working with Contact Centre environment in metric driven environment to serve Amazon Sellers and Vendor World Wide<br> - Support World Wide Sellers and Vendors in different languages using Amazon approved translation tools <br> - Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues<br> - Builds Platform and business knowledge to better serve sellers<br> - Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.<br> - Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.<br> - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.<br> - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.<br> - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.<br> - Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.<br> <br>- 1+ years of customer service experience<br>- 1+ years of driving process improvements experience<br>- Experience with Microsoft Office products and applications<br>- Experience with Excel<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Speak, write, and read fluently in English<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To lead teams to meet and exceed business objectives ensuring the consistent achievement of all financial and operational KPI s across the Client. . Direct involvement in the recruitment, selection induction and ongoing skills development for all direct reports, ensuring we attract and retain the best talent. Line management responsibility for Client Operations Managers. Ensure CLOE metrics are consistently achieved and appropriate actions taken to address any shortfall. Undertake formal quarterly performance reviews and 1:1 meetings with direct reports against KPI s. Apply a process of continuous review and proactive management of absenteeism and attrition across all Teams taking appropriate action where necessary. Management of any campaign migration or new business implementation for the Client.</p><p>Apply process for tracking of client satisfaction and complaints in terms of response and resolution. Ensure process audits are completed quarterly for each customer related transaction and improvement plans agreed. Preparing, analyzing and presenting data to the client as part of monthly performance reviews. Ensure forecasts and work schedules are accurately completed using relevant client information and scheduling tool. Ensure integrity and accuracy of financial reporting and analysis on client level Ensure budgeted revenue and EBITDA is achieved, by ensuring client is invoiced for all billed hours . Ensure team members are recruited on time and with appropriate skills, and aligned with client forecast, ensuring absenteeism and attrition are managed to maximize EBITDA contribution.</p><p>To ensure actions from Employee Satisfaction survey are implemented and continuously reviewed. Overall accountability for training, development and mentoring of direct reports to provide opportunities for skills expansion and career development. Facilitate a culture of open and honest 2 way communication ensuring key messages are cascaded. Manage client relationship at an operational level in terms of coordinating information and data requests and delivery of these within agreed timescales and to required quality. Co-ordination of responses to any client change control requests. Ensure call monitoring is undertaken in line with CLOE and reported monthly across representative sample of all transaction types and appropriate action taken to correct any shortfall. Ensure client satisfaction surveys are undertaken and action plans implemented and reviewed. Management of any client escalations relating to the Operational team s performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements: English Proficiency of C1, with a second language being a plus. 7 - 10 years of experience in the call center industry. Proven 3 -year experience as an operations Manager or equivalent title is a must US Account Experience Strong background in handling U.S.-based clients, understanding cultural nuances, SLAs, and compliance requirements is a MUST Multi-Team Management Experience managing multiple teams and operations managers (overseeing at least 300 to 500 FTEs). P&amp;L and Financial Acumen Proven track record of managing budgets, revenue, and operational costs to maximize profitability. Client &amp; Stakeholder Management Experience in client negotiations, QBRs, and strategic partnerships . Six Sigma (Green Belt or Black Belt) Lean Management Outliers Management Certification PMP (Project Management Professional) COPC Certification</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span >How you will contribute</span></div><div><span ><br></span></div><div><span >You will:</span></div><div><span ><br></span></div><div><span >Provide specialist technical expertise to lead both proactive and reactive Recruitment activities in accordance with MDLZ policies, standard operating procedures and guidelines</span></div><div><span >Drive the end-to-end recruitment process, partnering with the People Manager and People Lead providing market insights and accountable for candidate experience, including tracking, assessment, feedback and offer (for externals) and assists with internal offers as needed</span></div><div><span >Work with People Managers to establish business requirements and to determine applicant requirements, leads and coaches managers throughout process to drive identification, selection and landing of best talent</span></div><div><span >Work with TA Coordinator to deliver the end-to-end recruitment process for candidates</span></div><div><span >Source the best candidates for vacancies using range of mediums and channels- owning the creation and execution of a sourcing strategy to generate both active and passive talent for current and future vacancies</span></div><div><span >Act as a candidate relationship manager during hiring processes for immediate needs while proactively building talent pools for future hiring needs and provide high-touch support for key Recruitment moments that matter to candidates and hiring</span></div><div><span >Collaborate with BU Talent Acquisition Lead an/or TA Lead to understand and implement processes, drive continuous improvement and provide quality service. Drives operational efficiency with a focus on continuous improvement, candidate and hiring manager experience and meeting SLAs. Support BU TA Lead and/or TA Lead with candidate and hiring manager satisfaction monitoring and implementing continuous improvement initiatives</span></div><div><span >What you will bring</span></div><div><span ><br></span></div><div><span >A desire to drive your future and accelerate your career and the following experience and knowledge:</span></div><div><span ><br></span></div><div><span >Experience in talent acquisition processes and channels with dedicated and specialised expertise in sourcing , assessment, matching, selling and closing capabilities</span></div><div><span >Expertise in local market knowledge, the most effective sourcing channels, industry networks, and competitive landscapes to drive efficiency in recruitment process</span></div><div><span >Strong stakeholder management, collaboration and influencing skills</span></div><div><span >Good written and verbal communication skills</span></div><div><span >Drive for results &amp; customer service orientation</span></div><div><span >Strong project and vendor management skills, ability to lead complex projects and pro-actively manage work and drive continuous improvement</span></div><div><span >More about this role</span></div><div><br></div><div><span ><b>Education / Certifications:</b></span></div><div><span ><br></span></div><div><span >&nbsp;Bachelor's degree in human resources, Business Administration, or a related field</span></div><div><span >Job specific requirements:</span></div><div><span ><br></span></div><div><span >Experience: 5–7 years of talent acquisition or recruitment experience, preferably in FMCG, manufacturing, or multinational environments</span></div><div><span >Language: Fluent in Arabic and English (written and spoken)</span></div><div><span >Technical Skills: Proficiency in ATS platforms (e.g., Workday, LinkedIn Recruiter, and MS Office</span></div><div><span >Knowledge: Understanding of the Egyptian labor market, sourcing channels, and employment legislation</span></div><div><span >Travel requirements:</span></div><div><br></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience: 5 7 years of talent acquisition or recruitment experience, preferably in FMCG, manufacturing, or multinational environments</p><p>Language: Fluent in Arabic and English (written and spoken)</p><p>Technical Skills: Proficiency in ATS platforms (e.g., Workday, LinkedIn Recruiter, and MS Office</p><p>Knowledge: Understanding of the Egyptian labor market, sourcing channels, and employment legislation</p><p>Travel requirements: Work schedule: No Relocation support available</p><p>Strong stakeholder management and influencing skills</p><p>Excellent communication and interpersonal skills</p><p>Ability to manage multiple requisitions simultaneously with strong prioritization</p><p>Data-driven mindset with ability to leverage recruitment analytics</p><p>Proactive, self-starter attitude with a sense of urgency</p><p>High attention to detail and process orientation</p><p>Passion for diversity, equity, and inclusion in hiring</p><p>Bachelor's degree in human resources, Business Administration, or a related field</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>1</strong></span><span><span><strong>Job Title</strong></span></span><p><span>Assistant Manager</span></p><br><span><span>Department</span></span><p><span>Customer Care Unit, RBG</span></p><br><br><span><span>Direct Supervisor</span></span><p><span>Service Manager</span></p><br><span><span>Job Number</span></span><p><span><strong>J +</strong></span></p><br><br><span><strong>2</strong></span><span><strong>Job Purpose</strong></span><br><p><span>To lead and manage a high-performing complaints team by driving <strong>end-to-end customer outcomes, CSAT improvement, quality, productivity, and capability building</strong>, while ensuring compliance with regulatory and service standards.</span></p><br><br><span><strong>3</strong></span><span><span>Dimensions</span></span><br><p><span>Direct Reports</span></p><br><span>6 – 8 (Complaints handling agents)</span><br><p><span>Coverage</span></p><br><span>All internal &amp; external customers of Mashreq RBG, Operations and other groups</span><br><span><strong>4</strong></span><span><span>Key Result Areas</span></span><br><p><span><span><strong><u>Performance &amp; Productivity Ownership</u></strong></span></span></p><br><ul><li><span><span>Own team and individual productivity, capacity utilization, and complaint backlog control.</span></span></li><li><span><span>Proactively manage queues, aging, and work allocation to meet TAT and service targets.</span></span></li><li><span><span>Drive performance recovery actions where KPIs fall below target.</span></span></li><li><span><span>Own end-to-end customer outcomes, not just case closure.</span></span></li><li><span><span>Drive Complaint CSAT improvement by:</span></span><ul><li><span><span>Analysing survey results, detractor themes, and response trends</span></span></li><li><span><span>Identifying service gaps and recovery opportunities</span></span></li><li><span><span>Implementing targeted actions to improve <strong>CSAT score and survey response rate</strong></span></span></li></ul></li></ul><p><span><span><strong><u>End-to-End Complaint &amp; CSAT Ownership</u></strong></span></span></p><br><ul><li><span><span>Ensure customer communications are <strong>clear, empathetic, accurate, and professional</strong>.</span></span></li></ul><p><span><span><strong><u>Quality, Compliance &amp; Risk-Control</u></strong></span></span></p><br><ul><li><span><span>Ensure all complaints are handled in line with <strong>SOPs, Consumer Protection Regulations, and internal policies</strong>.</span></span></li><li><span><span>Conduct <strong>structured quality reviews</strong> and coach agents to improve decision-making and communication.</span></span></li><li><span><span>Identify and escalate <strong>regulatory, financial, and reputational risks</strong> early.</span></span></li><li><span><span>Own mid-level and complex escalations, including Head Mailbox cases.</span></span></li><li><span><span>Build strong working relationships with Business, Operations, IT, Fraud, and other units to drive faster and more effective resolutions.</span></span></li><li><span><span>Act as a single point of accountability for the team’s escalated cases.</span></span></li><li><span><span>Own the training and capability plan for the team.</span></span></li><li><span><span>Identify skill gaps using quality scores, CSAT, and case errors.</span></span></li><li><span><span>Run a structured coaching and upskilling program for:</span></span><ul><li><span><span>New joiners</span></span></li><li><span><span>Low performers</span></span></li><li><span><span>High-potential team members</span></span></li></ul></li></ul><p><span><span><strong><u>Escalation &amp; Stakeholder Management</u></strong></span></span></p><br><p><span><span><strong><u>Training, Coaching &amp; Capability Building</u></strong></span></span></p><br><ul><li><span>Ensure the team is certified and compliant with required knowledge and skill standards.</span></li></ul><p><span><span><strong><u>Continuous Improvement &amp; Root Cause</u></strong></span></span></p><br><ul><li><span><span>Analyze complaint trends, repeat issues, and detractor feedback.</span></span></li><li><span><span>Provide root-cause insights to management and business units.</span></span></li><li><span><span>Actively participate in and lead process, system, and customer journey improvement initiatives</span></span><span>.</span></li></ul><br><span><strong>5</strong></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span><span>Operates within the Bank’s governance framework, regulatory obligations (including CPR standards), and internal complaint handling policies and procedures.</span></span></p><br></li><li><p><span><span>Ensures adherence to compliance, risk management, and operational control requirements while balancing customer advocacy.</span></span></p><br></li><li><p><span><span>Exercises decision-making authority within defined delegations and escalates matters beyond authority or with systemic/strategic implications.</span></span></p><br></li><li><p><span><span>Reports suspicious transactions, system lapses, or policy breaches promptly to the line manager and governance committees.</span></span></p><br></li></ul><br><br><span><strong>6</strong></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span><span>Demonstrates ownership, proactive problem-solving, and a data-driven approach to resolving complex issues.</span></span></p><br></li><li><p><span><span>Liaises and coordinates across cross-functional teams to align stakeholders and ensure timely escalation.</span></span></p><br></li><li><p><span><span>Navigates complex problem scenarios, engaging senior management, regulators, and external partners as needed.</span></span></p><br></li><li><p><span><span>Strong troubleshooting skills to resolve difficult transactions and implement permanent solutions.</span></span></p><br></li><li><p><span><span>Communicates persuasively and empathetically, fostering trust while safeguarding the bank’s reputation</span></span></p><br></li></ul><br><span><strong>7</strong></span><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span><br><ul><li><p><span><span>Financial Authority to execute discretionary waivers / reversals for customers justified by the investigations conducted for the respective complaints</span></span></p><br></li><li><p><span><span>Hiring of right resources, periodic capacity validation and assessment of training requirements</span></span></p><br></li><li><p><span><span>Authority to recommend process reviews, system changes and modifications across all related functions to improve TAT, technology changes and enhancements on processes and systems impacting the CCU and its performance, quality and customer satisfactions</span></span></p><br></li></ul><br><span><strong>8</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>1</strong></span><span><span><strong>Job Title</strong></span></span><p><span>Assistant Manager</span></p><br><span><span>Department</span></span><p><span>Customer Care Unit, RBG</span></p><br><br><span><span>Direct Supervisor</span></span><p><span>Service Manager</span></p><br><span><span>Job Number</span></span><p><span><strong>J +</strong></span></p><br><br><span><strong>2</strong></span><span><strong>Job Purpose</strong></span><br><p><span>To lead and manage a high-performing complaints team by driving <strong>end-to-end customer outcomes, CSAT improvement, quality, productivity, and capability building</strong>, while ensuring compliance with regulatory and service standards.</span></p><br><br><span><strong>3</strong></span><span><span>Dimensions</span></span><br><p><span>Direct Reports</span></p><br><span>6 – 8 (Complaints handling agents)</span><br><p><span>Coverage</span></p><br><span>All internal &amp; external customers of Mashreq RBG, Operations and other groups</span><br><span><strong>4</strong></span><span><span>Key Result Areas</span></span><br><p><span><span><strong><u>Performance &amp; Productivity Ownership</u></strong></span></span></p><br><ul><li><span><span>Own team and individual productivity, capacity utilization, and complaint backlog control.</span></span></li><li><span><span>Proactively manage queues, aging, and work allocation to meet TAT and service targets.</span></span></li><li><span><span>Drive performance recovery actions where KPIs fall below target.</span></span></li><li><span><span>Own end-to-end customer outcomes, not just case closure.</span></span></li><li><span><span>Drive Complaint CSAT improvement by:</span></span><ul><li><span><span>Analysing survey results, detractor themes, and response trends</span></span></li><li><span><span>Identifying service gaps and recovery opportunities</span></span></li><li><span><span>Implementing targeted actions to improve <strong>CSAT score and survey response rate</strong></span></span></li></ul></li></ul><p><span><span><strong><u>End-to-End Complaint &amp; CSAT Ownership</u></strong></span></span></p><br><ul><li><span><span>Ensure customer communications are <strong>clear, empathetic, accurate, and professional</strong>.</span></span></li></ul><p><span><span><strong><u>Quality, Compliance &amp; Risk-Control</u></strong></span></span></p><br><ul><li><span><span>Ensure all complaints are handled in line with <strong>SOPs, Consumer Protection Regulations, and internal policies</strong>.</span></span></li><li><span><span>Conduct <strong>structured quality reviews</strong> and coach agents to improve decision-making and communication.</span></span></li><li><span><span>Identify and escalate <strong>regulatory, financial, and reputational risks</strong> early.</span></span></li><li><span><span>Own mid-level and complex escalations, including Head Mailbox cases.</span></span></li><li><span><span>Build strong working relationships with Business, Operations, IT, Fraud, and other units to drive faster and more effective resolutions.</span></span></li><li><span><span>Act as a single point of accountability for the team’s escalated cases.</span></span></li><li><span><span>Own the training and capability plan for the team.</span></span></li><li><span><span>Identify skill gaps using quality scores, CSAT, and case errors.</span></span></li><li><span><span>Run a structured coaching and upskilling program for:</span></span><ul><li><span><span>New joiners</span></span></li><li><span><span>Low performers</span></span></li><li><span><span>High-potential team members</span></span></li></ul></li></ul><p><span><span><strong><u>Escalation &amp; Stakeholder Management</u></strong></span></span></p><br><p><span><span><strong><u>Training, Coaching &amp; Capability Building</u></strong></span></span></p><br><ul><li><span>Ensure the team is certified and compliant with required knowledge and skill standards.</span></li></ul><p><span><span><strong><u>Continuous Improvement &amp; Root Cause</u></strong></span></span></p><br><ul><li><span><span>Analyze complaint trends, repeat issues, and detractor feedback.</span></span></li><li><span><span>Provide root-cause insights to management and business units.</span></span></li><li><span><span>Actively participate in and lead process, system, and customer journey improvement initiatives</span></span><span>.</span></li></ul><br><span><strong>5</strong></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span><span>Operates within the Bank’s governance framework, regulatory obligations (including CPR standards), and internal complaint handling policies and procedures.</span></span></p><br></li><li><p><span><span>Ensures adherence to compliance, risk management, and operational control requirements while balancing customer advocacy.</span></span></p><br></li><li><p><span><span>Exercises decision-making authority within defined delegations and escalates matters beyond authority or with systemic/strategic implications.</span></span></p><br></li><li><p><span><span>Reports suspicious transactions, system lapses, or policy breaches promptly to the line manager and governance committees.</span></span></p><br></li></ul><br><br><span><strong>6</strong></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span><span>Demonstrates ownership, proactive problem-solving, and a data-driven approach to resolving complex issues.</span></span></p><br></li><li><p><span><span>Liaises and coordinates across cross-functional teams to align stakeholders and ensure timely escalation.</span></span></p><br></li><li><p><span><span>Navigates complex problem scenarios, engaging senior management, regulators, and external partners as needed.</span></span></p><br></li><li><p><span><span>Strong troubleshooting skills to resolve difficult transactions and implement permanent solutions.</span></span></p><br></li><li><p><span><span>Communicates persuasively and empathetically, fostering trust while safeguarding the bank’s reputation</span></span></p><br></li></ul><br><span><strong>7</strong></span><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span><br><ul><li><p><span><span>Financial Authority to execute discretionary waivers / reversals for customers justified by the investigations conducted for the respective complaints</span></span></p><br></li><li><p><span><span>Hiring of right resources, periodic capacity validation and assessment of training requirements</span></span></p><br></li><li><p><span><span>Authority to recommend process reviews, system changes and modifications across all related functions to improve TAT, technology changes and enhancements on processes and systems impacting the CCU and its performance, quality and customer satisfactions</span></span></p><br></li></ul><br><span><strong>8</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Medical Science Liaison (MSL) Director for the Plastics &amp; Regenerative Medicine team is a "player-coach" role responsible for providing leadership, strategic direction, and day-to-day operational management of a 6-person MSL team, while simultaneously maintaining an active field presence as the primary MSL for a small, dedicated territory (exact geography TBD). In the leadership capacity, this individual is accountable for ensuring the team is adequately staffed (according to local needs), trained (therapeutic and functional), and clear on the expectations of their role in the execution of the medical plans. They are accountable for ensuring MSL stakeholder engagement plans are robust, focus on understanding the stakeholder's scientific needs, and align to Brand strategy and medical objectives. They are also responsible for the execution of all MSL activities and ensuring MSLs' scientific engagements with external experts (EEs)/Health Care Professionals (HCPs) are of high scientific quality and appropriately coordinated with other in-field team members to ensure a seamless approach to best meet stakeholder needs.</p><br><p>In the player capacity, the MSL Director serves as the primary MSL for a designated territory, maintaining active engagement with Key Opinion Leaders (KOLs) and HCPs in that region to stay close to the science, customer needs, and evolving market dynamics within Plastics &amp; Regenerative Medicine. This dual mandate ensures that the Director leads by example and retains first-hand clinical insight that strengthens their ability to coach the broader team.</p><br><p>The MSL Director establishes a productive work environment by creating trust and respect within the 6-person MSL team; provides regular coaching and feedback to direct reports based on field observation, co-rides, and feedback from other in-field teams; and executes performance management activities including MSL professional growth and development plans. The Director also interfaces and aligns with other members of the Affiliate Medical team and must work collaboratively with numerous cross-functional stakeholders to ensure all in-field teams are working together to provide a coordinated approach to best execute strategies and plans.</p><br><p>Responsibilities</p><br><ul><li>Ensuring development and implementation of scientific interaction plans for the Plastics &amp; Regenerative Medicine therapeutic area for both on-market products and pipeline products in a timely manner. Provides field scientific support across the lifecycle of a product including both planning and execution by the MSL team and conducts ongoing analysis of clinical and market trends to develop key supporting strategies to meet business objectives.</li><li>Proactively participate in Brand Team Meetings ensuring the field medical voice is present to help with plans, communication, monitoring and reporting of MSL metrics and bringing MSL data points and observations into the discussion to help with development of insights for action plans. Ensure MSLs are fully utilizing technology (e.g., CRM, virtual engagement tools, P2P platforms) according to requirements and guidance provided.</li><li>Proactively analyzes business needs working in conjunction with the Infield team and the Brand Team (if applicable) to identify opportunities where MSL function enhances business results.</li><li>Manage performance of the 6-person MSL team to ensure activities are appropriately aligned to Brand and Medical strategies and plans, while ensuring compliance with all national, local guidelines, and company policies and procedures.</li><li>Provide expertise and feedback to coach MSLs in their most important activities (including engagement planning, ensuring that EE/HCP interactions are of high quality in scientific content and interaction approach (Challenger) and scientific storytelling, clinical study engagement activities, responding to medical information enquiries, capturing and reporting of data points and observations, coordination of activities with other in field teams). This includes setting of objectives and regular performance reviews.</li><li>Monitor the overall MSL team activities/workload and plan appropriately for resource needs-based product lifecycle and therapeutic area needs.</li><li>Maintains proactive and appropriate communication within the broader affiliate Medical Team and Brand Team for therapeutic area/product as it relates to MSL activities/outcomes that support the achievement of business objectives.</li><li>Conduct regular field co-rides and 1:1s with all direct reports, using an appropriate combination of direction, support, coaching, and constructive challenge to enable direct reports to fulfill their role requirements, achieve their goals, and continually develop. Field co-rides should include direct observation of scientific exchanges, OR-based interactions, and KOL engagement visits where relevant.</li><li>Ensure coordination between MSLs and other members of the in-field teams to ensure integration of medical activities with in- field plans.</li><li>Drive recruitment activities for new or replacement positions; ensure on-boarding and training of new MSLs within the therapeutic area team.</li><li>Ensure appropriate scientific support and training is provided to the internal stakeholders (i.e. sales training).</li><li>In-field team leaders regularly participate in team meetings and contributing to development of plans and monitoring of progress on such plans (mainly related to Field Medical role).</li><li>Highlighting FM value to the business by communicating MSL achievements and metrics with appropriate affiliate roles.</li><li>Drive field readiness across the team, ensuring MSLs have the scientific training, tools, and resources they need to excel in their roles, including management and maintenance of Operating Room (OR) certifications for team members. Proactively identify gaps and escalate to appropriate responsible parties to ensure rapid resolution. Oversee operational logistics including MSL tool management and vendor contracting as required.</li><li>Keeping up to date in therapeutic area, scientific narratives and main study data (at appropriate level) to ensure ability to coach MSL on scientific content of presentations.</li><li>Responsible for overall financial and administrative management for the MSL team, including timely review and approval of MSL expense reports to ensure compliance with company policy. Manages day-to-day administrative team duties and operational logistics to ensure smooth team functioning.</li><li>Serve as the primary MSL for a small, designated territory (exact geography TBD), maintaining active KOL and HCP engagement in that region to provide direct scientific value, stay current with evolving market dynamics, and model best-in-class field engagement practices for the broader team.</li></ul><p><strong><u>INTERNAL / EXTERNAL CONTACTS AND INTERACTIONS:</u></strong></p><br><ul><li>Affiliate medical personnel: Clinical Research Manager, Clinical Operations Manager, Medical Managers/Advisers; Medical Information team / specialists; affiliate pharmacovigilance / drug safety personnel</li><li>Marketing and Sales (including district sales manager, and national sale managers) for assigned product and therapeutic area; Market access teams; Affiliate Brand teams, and Customer Excellence.</li><li>Affiliate Government Affairs; Affiliate Public Affairs; Regulatory Affairs; Legal; OEC.</li><li>Local Medical Information; Pharmacovigilance.</li><li>Library Information Resources.</li><li>Regionally and HQ based Therapeutic Area medical affairs teams.</li><li>Area/Regional commercial Staff / Brand Team members</li><li>Area Medical Affairs teams</li><li>Project/Medical Directors and Clinical Teams within Pharmaceutical Development and Global Medical Affairs.</li><li>Healthcare personnel (including physicians, nurses, pharmacists).</li><li>Participating Research Investigators; thought leaders/external experts.</li><li>Institutions and Scientific or Medical Societies.</li><li>Hospitals, other healthcare providers, payers and Local Regulatory Authorities.</li></ul><p><strong><u>AUTHORITY AND REPORTING LINES:</u></strong></p><br><ul><li>This position reports into the TA Lead.&nbsp;</li></ul><p><strong><u>LOCATION:</u></strong></p><br><ul><li>The MSL Director is field based.</li></ul><br>Qualifications<br><br><ul><li>Advanced degree in health sciences or clinical discipline required. Preferred: Doctorate level degree (i.e. Pharm D, MD/DO, PhD).</li><li>Solid knowledge of the pharmaceutical environment and the role of Medical Affairs in contributing to the medical and scientific objectives.</li><li>A minimum of 5 years clinical, scientific/research, or pharma industry related experience or equivalent with at least 2 of those years as an MSL.</li><li>Prior line management experience of a field-based MSL team strongly preferred; experience as a player-coach or working manager is a distinct advantage.</li><li>Excellent written and spoken communication and presentation skills (local language and English preferred).</li><li>Proven success in managing multiple projects simultaneously.</li><li>Proven ability to work collaboratively cross functionally.</li><li>Experience managing and resolving challenging personnel issues.</li><li>Ability to travel regularly (approximately 50–60%) to support both direct territory KOL engagement and team co-rides/coaching activities across the 6-person MSL team's geography.</li></ul><p>Experience with OR/surgical suite environments and familiarity with credentialing and OR certification processes strongly preferred, given the Plastics &amp; Regenerative Medicine therapeutic focus.</p><br><p>Demonstrated ability to manage operational and administrative responsibilities (e.g., expense approvals, vendor contracting, tool and resource management) alongside active field engagement duties.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>