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**************** About Studio 360 ***************At Studio 360, we are more than just a design studio — we serve as the creative and technical engine behind Azizi Developments. Since our establishment in 2017, our multidisciplinary team has delivered innovative solutions in architecture, engineering, interiors, landscape, and MEP across a diverse array of sectors, including residential, commercial, hospitality, healthcare, and master planning. With three offices and a shared passion for excellence, we merge creativity, precision, and a human-centric approach to bring visionary projects to life. We lead in digital transformation by integrating advanced technologies and Building Information Modeling (BIM) at every stage of our design and delivery process. At Studio 360, you will be immersed in a dynamic environment where bold ideas, collaboration, and innovative tools converge to shape the skylines of tomorrow.******************************************************<br>Job Title Senior Extra Low Voltage (ELV) Design Engineer Department MEP Design Team Reporting Line Reports to: MEP Design Manager / Head of MEP Design Location: Cairo, Egypt (Design Back Office) Supporting: Head Office – Dubai, UAELevel of Seniority Senior Company Overview The company's main office is based in Dubai, UAE. This position is based in the company's design back office in Cairo, Egypt, which operates as a technical design support hub delivering MEP design services for projects managed and executed by the Dubai head office. Job Purpose The Senior ELV Design Engineer is responsible for leading and delivering extra low voltage system designs for projects executed through the Dubai-based main office, primarily serving clients and projects across the UAE and KSA markets. The role requires advanced technical command of ELV/ICT system design principles, Revit MEP/BIM-based workflows, and strong leadership in coordinating multidisciplinary MEP teams to deliver accurate, code-compliant, and constructible designs within project timelines. Key Responsibilities Lead the development of ELV system designs including structured cabling (data/voice), CCTV and security surveillance, access control, public address/voice evacuation (PAVA), building management systems (BMS), master clock, audio-visual, and nurse call systems (as applicable to project type). Coordinate closely with fire alarm system design to ensure proper interfacing between ELV systems and life safety systems. Take ownership of ELV drawings, schematics, single-line/riser diagrams, schedules, and specifications, ensuring full compliance with project standards and applicable codes and local authority requirements (e.g., Dubai Civil Defense, DEWA/Etisalat/du infrastructure requirements, TDRA, Trakhees, and Saudi CITC/Civil Defense requirements as applicable). Lead modeling within Revit MEP, ensuring model accuracy, LOD compliance, and clash-free coordination with Architectural, Structural, Electrical, Mechanical, and Fire Protection disciplines using Navisworks Manage. Oversee and validate system architecture, cable routing, containment sizing, and equipment/rack room layouts performed by the team, ensuring accurate translation into BIM models and design documentation. Act as the primary technical point of contact with the Dubai head office design team, project managers, and clients on ELV design matters, ensuring alignment on design intent, project requirements, and delivery schedules. Review and approve shop drawings, material submittals, and vendor/system integrator data related to ELV systems and equipment for technical compliance. Lead technical input for tender and proposal stages, including quantity take-offs, preliminary design, and cost-impacting design decisions. Ensure designs comply with applicable local authority regulations, international standards, and smart building/sustainability requirements (e.g., LEED, Estidama, Al Sa'fat where relevant). Supervise, mentor, and technically develop mid-level and junior ELV engineers and BIM modelers within the design team. Lead internal design reviews, QA/QC checks, and multidisciplinary coordination (clash detection) meetings, driving resolution of complex coordination issues. Contribute to the development and continuous improvement of internal ELV design standards, templates, and BIM workflows. Maintain up-to-date knowledge of ELV/ICT technologies, smart building systems, BIM standards, and regional code updates relevant to UAE and KSA markets. Required Qualifications Bachelor's degree in electrical engineering or a related field. Professional certification/affiliation is a plus (e.g., PMP, RCDD, BICSI certification, LEED AP). Required Experience7 to 10 years of progressive experience in ELV/ICT design engineering, with a strong track record on projects in the UAE and KSA markets. Proven experience working within an MEP design consultancy or design-focused back-office setup supporting projects in the Gulf region. Prior experience leading design tasks or supervising junior engineers is preferred. Experience across various project types (commercial, residential, hospitality, mixed-use, or infrastructure) is preferred. Required Technical Skills Expert-level knowledge of Autodesk Revit MEP and Navisworks Manage for ELV modeling, coordination, and clash detection. Strong working knowledge of Auto CAD for legacy or supplementary drawing needs. Solid understanding of UAE and KSA local codes, telecom/civil defense authority approval processes, and regional ELV design standards. Working knowledge of structured cabling standards (e.g., TIA/EIA, ISO/IEC), CCTV/security system design, and BMS/building automation principles. Strong command of BIM execution plans (BEP), LOD requirements, and common data environment (CDE) platforms (e.g., BIM 360/ACC). Strong technical report writing and specification development skills. Key Competencies Strong leadership, technical judgment, and decision-making ability. Excellent coordination and communication skills, particularly in a cross-office (Cairo–Dubai) working model. Ability to manage multiple projects, priorities, and deadlines simultaneously. Detail-oriented with a strong commitment to design quality and code compliance. Proven ability to mentor, guide, and develop junior and mid-level team members. Fluency in English (written and spoken); Arabic is an advantage. Working Conditions Based in the Cairo design back office, working in direct support of live projects managed from the Dubai head office. May require occasional coordination calls aligned with Dubai/KSA working hours. Occasional travel to Dubai or project sites in KSA may be required, based on project needs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <u>Job Description</u><p>Kraft Heinz is looking for a<b>Customer Logistics Executive</b>to join a high-performing team with direct external exposure, working alongside peers who are always striving to reach the next level. In this role, you will report to the<b>Customer Logistics Manager</b>and gain significant exposure to senior stakeholders.</p><br><p>The purpose of this role is to support critical operational topics within the Kraft Heinz partnership with key distributors. You will act as the main point of contact for problem-solving, data collection, and process improvement across the full operational chain. You will also play a key role in delivering topline and bottom-line targets for the region, including<b>gross sales value, net sales volume, and contribution margin</b>. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of supply chain processes. The ideal candidate thrives in a fast-paced environment and brings a customer-centric mindset.</p><br><p><b>Responsibilities</b></p><br><ul><li>Meet Customer Logistics KPI scores and achieve service level targets</li><li>Deliver products in line with customer service targets to ensure high customer satisfaction</li><li>Manage the full order fulfillment cycle from order placement to delivery, while continuously identifying opportunities to improve efficiency and reduce cycle time</li><li>Monitor and coordinate distributor order cycle routines to ensure stock availability</li><li>Coordinate internally and with distributors to process and track orders, ensuring order accuracy, on-time delivery, and resolution of any order-related discrepancies</li><li>Address and resolve delivery and transportation challenges, acting as the main escalation point for logistics and delivery service quality issues</li><li>Collaborate with Logistics and customers to optimize ordering parameters such as MOQ and ordering frequency, with the aim of minimizing Cost to Serve and improving operational savings</li><li>Proactively support customers and the business by anticipating risks or expected changes throughout the order cycle</li><li>Oversee daily operations, including complaints and returns, in coordination with relevant stakeholders</li><li>Assess the performance of freight forwarders and agents in areas such as on-time delivery, collection, document accuracy, communication, service, availability, and escalation</li><li>Collaborate with local, regional, and global teams to create coordinated plans</li><li>Build and maintain strong relationships with a broad range of stakeholders, including external customers, external and internal suppliers/factories, the central logistics hub team, and internal commercial, supply chain, and finance teams</li></ul><p><b>Support in Demand Drivers and Data Visibility</b></p><br><ul><li>Maintain monthly tracking reports for shipment count and other KPIs</li><li>Collaborate with demand planners and provide market insights from the distributor sales team to support an accurate forecasting process</li><li>Contribute to the monthly S&amp;OP executive meeting, addressing issues or discrepancies as needed</li><li>Perform risk assessments by identifying, analyzing, and minimizing potential risks that could interrupt the supply chain, and develop effective mitigation plans</li><li>Identify and propose actions to manage slow-moving or obsolete stock in order to eliminate expiry risk and optimize inventory levels</li><li>Collaborate with demand planners and the commercial team to build the most accurate sales forecast</li><li>Ensure continuous improvement and sustainability to achieve the optimum level of forecast effectiveness</li><li>Take responsibility for effective stock and inventory management</li><li>Work with the demand planning team to analyze demand patterns, sales forecasts, and inventory data to determine optimal stock levels for each product, ensuring adequate stock cover while minimizing excess inventory</li><li>Connect interdepartmental information and data to support informed business decisions that balance cost, inventory, and business priorities while meeting customer needs and profitability goals</li></ul><p><b>Customer Excellence</b></p><br><ul><li>Establish and maintain positive relationships with customers</li><li>Provide prompt, efficient, and satisfactory responses to customer inquiries</li><li>Identify opportunities to improve the customer experience and provide feedback to relevant teams and departments</li><li>Analyze customer data to identify patterns and insights, and use this information to strengthen customer relationship management strategies</li><li>Work collaboratively with departments such as marketing, sales, logistics, and product development to refine the customer experience journey</li><li>Conduct customer segmentation and develop a customer service strategy for each segment</li><li>Execute Customer KHC Surveys with key strategic customers, analyze results, and implement action plans to close gaps and elevate service levels</li><li>Ensure regular customer meetings are scheduled, including annual top-level meetings, supported by joint dashboards that go beyond internal KPIs to measure service as experienced by the customer and improve customer perception</li><li>Drive joint projects with customers to enhance satisfaction and improve service levels</li><li>Ensure the effective development and documentation of Service Level Agreements with customers</li></ul><p><b>Commercials &amp; Contract Compliance</b></p><br><ul><li>Understand and comply with customer contracts, especially shipment requirements</li><li>Monitor cargo movement from tender phase through delivery in line with contractual agreements</li><li>Ensure adherence to financial regulations within the respective markets</li><li>Manage the end-to-end Letter of Credit (LC) process, including LC draft review, document preparation, coordination with customers for processing, and submission of documentation to the customer’s bank through to payment confirmation</li><li>Develop a strong understanding of international commercial terms</li><li>Ensure that all safety and logistics regulations are strictly followed</li><li>Perform management reporting activities as needed</li><li>Understand business needs across the supply chain</li><li>Act as the single point of contact and primary liaison between Kraft Heinz and the distributor, maintaining regular communication and promptly addressing inquiries, concerns, and escalations</li></ul><p><b>Process Improvement</b></p><br><ul><li>Lead value stream mapping exercises to identify process inefficiencies and resource waste, and implement corrective actions</li><li>Continuously evaluate and improve logistics processes, identifying opportunities for enhancement, automation, and efficiency gains to streamline operations and reduce cost</li><li>Establish and maintain effective governance and standard operating procedures (SOPs) that are current and properly authorized within the designated framework</li></ul><p><b>Experience &amp; Required Skills</b></p><br><ul><li>Bachelor’s degree in supply chain, Finance, or a related field</li><li>1 to 3 years of experience in operations, logistics, or analysis</li><li>Prior experience in an FMCG environment is important</li><li>Excellent analytical skills</li><li>Ability to proactively challenge and advise</li><li>Experience dealing with senior management</li><li>Strong interpersonal, influencing, and communication skills</li><li>Experience developing creative business solutions</li><li>Strong command of English, with the ability to understand and communicate clearly and effectively</li></ul><p><b>Competencies</b></p><br><ul><li>Work as a Team – Live the Power of We</li><li>Work as a Team – Energize Self and Others</li><li>Inspire Excellence – Simplify the Complex</li><li>Inspire Excellence – Move with Speed and Agility</li><li>Navigate Our Future – Define the Destination</li></ul><p><b>What We Offer</b></p><br><ul><li>An ambitious employer that wants the very best for you</li><li>A fast career track that few other companies can match</li><li>A competitive salary and excellent bonus structure above market level</li><li>A permanent contract, because we believe in making big bets on people</li><li>Plenty of room for innovative ideas — if you have a great idea, we want to hear it and help bring it to life</li></ul><u>Location(s)</u>El Tagamoa El Khames Commercial Office<p><b>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority <span><span>Groups/Women/Veterans/Individuals</span></span> with Disabilities/Sexual Orientation/Gender Identity and other protected classes</b><b>.</b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br> <p>We are seeking an experienced PMO professional to support the Vodafone UK Digital &amp; IT Delivery organisation during a period of significant transformation and change. This role partners closely with Delivery teams, PMO Leads, senior stakeholders, and portfolio leadership to ensure projects and programmes are effectively planned, governed, monitored, and delivered. The successful candidate will contribute to driving governance excellence, process optimisation, financial oversight, resource planning, and the adoption of hybrid delivery practices aligned with SAFe principles.</p><br><br><br><b>What you’ll do</b> <br><p>Collaborate with the Value &amp; Execution Lead and PMO Leads to support the effective planning, execution, and monitoring of projects and programmes.<br>Support Technology Delivery teams in maintaining delivery standards, sharing best practices, and driving continuous improvement.<br>Ensure project management processes, controls, and governance standards are consistently applied and optimised.<br>Monitor and maintain accurate real-time project and programme status updates within relevant delivery systems.<br>Track project milestones, risks, issues, dependencies, and mitigating actions to support effective delivery.<br>Promote the adoption of hybrid delivery methodologies and alignment with SAFe principles across Technology Delivery teams.<br>Facilitate regular project and programme reporting cycles, ensuring accurate and timely updates for stakeholders.<br>Coordinate financial reporting activities and ensure alignment with governance and organisational requirements.<br>Partner with the PMO &amp; Transformation Manager to maintain and enhance delivery methodologies and governance frameworks.<br>Support project managers in the development and maintenance of project plans, schedules, and delivery roadmaps.<br>Assist with resource planning activities in partnership with Capacity Management teams to optimise utilisation and balance workloads.<br>Monitor resource capacity, availability, and constraints, highlighting potential risks and bottlenecks.<br>Deliver training sessions and guidance on PMO processes, governance practices, and supporting tools.<br>Produce weekly performance, health, and governance reports for senior management stakeholders.<br>Analyse project and programme performance data to identify trends, insights, risks, and opportunities for improvement.<br>Support assurance activities to ensure programmes are appropriately planned, funded, resourced, governed, and delivered to quality standards.</p><br><br><br><b>Who you are</b> <br><p>Minimum of 2 years’ experience in a Project Management Office (PMO) Analyst or project support role.<br>Experience supporting a diverse portfolio of initiatives ranging from large-scale transformation programmes to smaller projects.<br>Strong communication and stakeholder management skills, with the ability to engage effectively across all organisational levels.<br>Highly organised and capable of managing multiple priorities simultaneously.<br>Strong numerical and analytical skills, with the ability to identify patterns, trends, and areas for improvement.<br>Self-motivated, proactive, and results-oriented, with the ability to work independently and collaboratively.<br>Experience in financial reporting, tracking, and maintenance.<br>Understanding of project management methodologies and governance frameworks.<br>Knowledge of Waterfall delivery methodologies is desirable.<br>Familiarity with SAFe concepts and principles is desirable.<br>Advanced Microsoft Excel skills.<br>Experience with Power BI, automation tools, or reporting technologies is advantageous.<br>Strong attention to detail and commitment to maintaining high-quality project governance standards.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Opportunity to work within a large-scale Digital &amp; IT transformation environment.<br>Exposure to enterprise project and programme governance practices.<br>Experience partnering with senior stakeholders and delivery leadership teams.<br>Opportunity to develop expertise across project controls, financial management, resource planning, and reporting.<br>Involvement in continuous improvement initiatives that influence delivery excellence across multiple portfolios.<br>Exposure to Agile, hybrid delivery models, and SAFe ways of working within a global organisation.</p><br><br><br><b>What skills you will learn</b> <br><p>Advanced PMO governance and assurance practices.<br>Portfolio, programme, and project reporting techniques.<br>Financial management and forecasting within transformation programmes.<br>Resource and capacity planning methodologies.<br>Stakeholder management and executive reporting skills.<br>Data analysis, performance measurement, and trend identification.<br>Delivery framework optimisation and continuous improvement techniques.<br>Practical application of hybrid delivery methodologies and SAFe principles.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook:&nbsp;VOIS Facebook</li> <li>Instagram:&nbsp;VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Employee Connect</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Assistant Call Center Manager - BPO/Interpretation <p>We are seeking an experienced and results-driven <strong>Assistant Call Center Manager</strong> to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance.</p><br> <p>In this role, you will assist in overseeing a large-scale account, supporting Team Leaders, Supervisors, and agents to ensure smooth service delivery, adherence to KPIs and SLAs, and continuous improvement across the operation.</p><br> <p>The ideal candidate is a strong people leader, highly organized, client-focused, and experienced in managing voice operations within a call center environment. You will work closely with the Service Delivery Manager, Operations Manager, and support functions to ensure operational excellence and consistent performance.</p><br> Key Responsibilities 1. Operations Management <ul><li>Support the management of day-to-day call center operations for the assigned account.</li><li>Ensure operational activities are executed in line with business objectives, client requirements, and service standards.</li><li>Monitor daily performance, service levels, productivity, quality scores, attendance, and other operational KPIs.</li><li>Ensure proper workflow management across shifts, teams, and functions.</li><li>Identify operational gaps and support the implementation of corrective action plans.</li><li>Coordinate with Team Leaders and support teams to ensure smooth and efficient service delivery.</li><li>Ensure all operational issues are escalated and resolved in a timely and effective manner.</li></ul> 2. Team Leadership and People Management <ul><li>Support, guide, and manage Team Leaders, Supervisors, and frontline agents to achieve operational targets.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings.</li><li>Support employee engagement initiatives and promote a positive work environment.</li><li>Monitor team performance and ensure proper action plans are in place for underperforming employees.</li><li>Encourage accountability, discipline, professionalism, and continuous improvement across the team.</li><li>Ensure equal support and development opportunities for team members.</li><li>Assist in managing staffing, scheduling, attendance, absenteeism, and adherence.</li></ul> 3. Performance and KPI Management <ul><li>Monitor and analyze operational KPIs, including service level, AHT, productivity, quality, CSAT, attendance, shrinkage, and adherence.</li><li>Ensure performance targets are consistently met or exceeded.</li><li>Prepare performance reports and present insights to management.</li><li>Identify trends, root causes, and areas of improvement.</li><li>Work with Team Leaders to develop and implement performance improvement plans.</li><li>Track action plans and ensure measurable progress against agreed objectives.</li><li>Support initiatives that improve efficiency, quality, and customer experience.</li></ul> 4. Client and Stakeholder Management <ul><li>Support the Service Delivery Manager in client communication, business reviews, and operational meetings.</li><li>Assist in preparing client reports, presentations, and performance updates.</li><li>Ensure client expectations are understood and translated into clear operational actions.</li><li>Support the handling of client escalations and service-related concerns.</li><li>Maintain professional and effective communication with internal and external stakeholders.</li><li>Collaborate with Workforce Management, Quality, Training, HR, Recruitment, IT, and other support teams to ensure operational stability.</li></ul> 5. Quality and Compliance <ul><li>Ensure teams follow agreed processes, procedures, quality standards, and client guidelines.</li><li>Support quality monitoring activities and ensure quality improvement plans are implemented.</li><li>Work closely with the Quality team to identify performance gaps and coaching opportunities.</li><li>Ensure compliance with company policies, contractual obligations, and operational standards.</li><li>Support internal audits and ensure corrective actions are completed on time.</li><li>Promote a quality-focused culture across the operation.</li></ul> 6. Reporting and Continuous Improvement <ul><li>Prepare and review daily, weekly, and monthly operational reports.</li><li>Analyze performance data and recommend improvement initiatives.</li><li>Support process optimization projects to improve service delivery and operational efficiency.</li><li>Participate in operational reviews and management meetings.</li><li>Ensure accurate documentation of performance, actions, escalations, and follow-ups.</li><li>Drive continuous improvement across service quality, productivity, employee engagement, and customer satisfaction.</li></ul> Required Qualifications <ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum <strong>5–7 years of experience</strong> in a call center environment.</li><li>Minimum <strong>2–3 years of experience</strong> in a supervisory or assistant manager role.</li><li>Proven experience managing voice operations.</li><li>Strong experience in managing Team Leaders, Supervisors, and large operational teams.</li><li>Excellent command of English, both written and spoken.</li><li>Strong operational knowledge of call center processes and KPIs.</li><li>Ability to manage rotational shifts and 24/7 operations.</li><li>Strong understanding of service delivery, quality, performance management, and customer satisfaction.</li></ul> Preferred Qualifications <ul><li>Experience in interpretation management or interpreter services is preferred.</li><li>Knowledge of call center quality frameworks, preferably COPC.</li><li>Experience working with international clients or English-speaking markets.</li><li>Experience managing client-facing operations.</li><li>Proven track record of achieving operational targets and improving performance.</li><li>Experience in workforce planning, quality improvement, and process enhancement is a plus.</li></ul> Required Skills and Competencies Leadership and People Management <ul><li>Strong leadership and team management skills.</li><li>Ability to coach, motivate, and develop Team Leaders and agents.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to manage performance and drive accountability.</li><li>High level of ownership, discipline, and reliability.</li></ul> Operational and Analytical Skills <ul><li>Excellent understanding of call center operations and performance metrics.</li><li>Strong analytical skills with the ability to interpret data and identify trends.</li><li>Ability to manage KPIs, SLAs, productivity, quality, and customer experience.</li><li>Strong root cause analysis and action planning skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul> Communication and Stakeholder Management <ul><li>Excellent verbal and written communication skills.</li><li>Strong presentation and reporting skills.</li><li>Ability to communicate professionally with clients, management, and internal teams.</li><li>Strong collaboration skills across different departments and support functions.</li><li>Ability to handle escalations calmly and effectively.</li></ul> Client and Customer Orientation <ul><li>Strong client orientation and service mindset.</li><li>Ability to understand client requirements and operational expectations.</li><li>Focus on delivering an excellent customer experience.</li><li>Results-driven with a strong quality and performance focus.</li><li>Ability to support business objectives and service improvement initiatives.</li></ul> Personal Attributes <ul><li>Detail-oriented and reliable.</li><li>Flexible and able to work under pressure.</li><li>Strong time management and prioritization skills.</li><li>Positive attitude with a continuous improvement mindset.</li><li>Professional, proactive, and solution-oriented.</li></ul> Work Conditions <ul><li><strong>Working Hours:</strong> US shift</li><li><strong>Working Model:</strong> On-site</li><li><strong>Working Days:</strong> 5 working days per week, with 2 days off</li><li><strong>Operation Type:</strong> Voice account / 24/7 operations environment</li></ul> Why Join Us? <p>This is a great opportunity for an experienced call center professional to take the next step in their leadership career, support a large-scale operation, and contribute directly to service excellence, team performance, client satisfaction, and business growth.</p><br> <p>If you are a strong leader with a passion for operations, people management, and delivering exceptional customer service, we invite you to apply and become part of our dynamic team.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Manager<br><b>Job Description &amp; Summary</b><br>The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls.<br>This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&amp;A support, and close/reporting activities.<br><b><b>About PwC ETIC - Egypt Technology and Innovation Centre </b></b><br>PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. <br>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.<br><b><b>Corporate Culture &amp; Working Environment: </b></b><br>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. <br>As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.<br>Key Responsibilities<br>• Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&amp;A support, and month-end, quarter-end, and year-end close activities.<br>• Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.<br>• Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.<br>• Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.<br>• Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.<br>• Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.<br>• Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.<br>• Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.<br>• Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.<br>• Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.<br>• Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.<br>• Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.<br>• Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.<br>• Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.<br>• Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.<br>Qualifications:<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.<br>• 8-12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.<br>• Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.<br>• Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.<br>• Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.<br>• Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.<br>• Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.<br><strong><br>• German language proficiency is a plus.</strong><br>• Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.<br>Key Competencies<br>• Team leadership and coaching<br>• Client-service ownership<br>• Financial controllership discipline<br>• Issue management and escalation<br>• Delivery excellence mindset<br>• Process documentation and governance<br>• Analytical review and judgment<br>• Stakeholder communication<br>• Continuous improvement<br>• Adaptability in a regional delivery model<br><b>Suggested reporting line:</b> This role typically reports into the next senior level within Finance &amp; Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p>The Infrastructure Engineer is responsible for planning, designing, implementing, configuring, optimizing, and supporting enterprise infrastructure solutions across customer and internal environments.</p><br> <p>The role focuses on Private Cloud, Hybrid Cloud, Virtualization, Compute Infrastructure, Operating Systems, Storage, Backup &amp; Disaster Recovery, Data Center Infrastructure, and Infrastructure Automation technologies. The Infrastructure Engineer ensures that infrastructure platforms are secure, resilient, scalable, highly available, and aligned with customer business requirements and industry best practices.</p><br> <p>The role acts as a technical delivery resource and trusted advisor, supporting infrastructure assessments, modernization initiatives, migration projects, and operational optimization programs.</p><br><br><br><b>Key accountabilities </b> <br><p>Infrastructure Design &amp; Implementation</p><br> <ul> <li>Design, implement, and support enterprise infrastructure solutions.</li> <li>Participate in infrastructure assessments, health checks, and architecture reviews.</li> <li>Develop infrastructure designs aligned with customer business and technical requirements.</li> <li>Support infrastructure modernization and transformation initiatives.</li> <li>Create infrastructure build documents, low-level designs, and implementation plans.</li> <li>Participate in solution validation, testing, and acceptance activities.</li> <li>Ensure solutions comply with security, performance, and availability requirements.</li> </ul> <p>Private Cloud &amp; Virtualization</p><br> <ul> <li>Deploy and manage private cloud environments.</li> <li>Implement and support virtualization platforms.</li> <li>Configure and manage virtual machines, clusters, and resource pools.</li> <li>Support workload optimization and capacity planning activities.</li> <li>Manage hypervisor environments and virtualization infrastructure.</li> <li>Support hyper-converged infrastructure (HCI) deployments.</li> </ul> <p>Server &amp; Operating Systems Management</p><br> <ul> <li>Deploy and manage physical and virtual server infrastructure.</li> <li>Install, configure, patch, and maintain operating systems.</li> <li>Monitor server health, performance, and resource utilization.</li> <li>Support operating system upgrades and lifecycle management.</li> <li>Implement server hardening and security best practices.</li> </ul> <p>Storage Infrastructure</p><br> <ul> <li>Configure and manage enterprise storage platforms.</li> <li>Support SAN, NAS, and Software Defined Storage solutions.</li> <li>Monitor storage performance and capacity utilization.</li> <li>Implement storage replication and high-availability solutions.</li> <li>Support storage migration and optimization projects.</li> </ul> <p><span>Backup &amp; Disaster Recovery</span></p><br> <ul> <li>Implement backup and recovery solutions.</li> <li>Manage backup policies, schedules, and retention strategies.</li> <li>Conduct backup verification and restore testing.</li> <li>Support disaster recovery planning and testing exercises.</li> <li>Ensure recovery objectives (RPO/RTO) are achieved.</li> </ul> <p>Project Management:</p><br> <ul> <li>Participate in infrastructure implementation projects.</li> <li>Support project planning, estimation, and technical documentation.</li> <li>Coordinate implementation activities with customers and partners.</li> <li>Deliver assigned tasks according to scope, schedule, and quality requirements.</li> <li>Maintain implementation records and project documentation.</li> <li>Support service transition and operational handover activities.</li> </ul> <p>Stakeholder Management:</p><br> <ul> <li>Collaborate with customers, architects, application teams, security teams, and vendors.</li> <li>Participate in customer workshops and technical discussions.</li> <li>Provide technical recommendations and infrastructure guidance.</li> <li>Support knowledge transfer and operational readiness activities.</li> <li>Maintain effective working relationships with stakeholders.</li> </ul> <p>Risk Management:&nbsp;</p><br> <ul> <li>Identify infrastructure risks and technical challenges.</li> <li>Recommend mitigation strategies and contingency plans.</li> <li>Support business continuity and disaster recovery initiatives.</li> <li>Escalate critical issues and risks when required.</li> <li>Participate in vulnerability remediation and security improvement activities.</li> </ul> <p>Compliance &amp; Auditing:</p><br> <ul> <li>Ensure infrastructure services comply with organizational standards and policies.</li> <li>Support ISO 27001, ISO 20000, and NIST-aligned initiatives.</li> <li>Maintain accurate infrastructure documentation and asset inventories.</li> <li>Ensure infrastructure configurations comply with security baselines and hardening standards.</li> </ul><br><br><b>Core competencies, knowledge and experience</b> <br><ul> <li>5- 8 years of experience in enterprise infrastructure projects..</li> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li> <li>Strong understanding of data center technologies and infrastructure architecture.</li> <li>Experience with virtualization, private cloud, and hybrid cloud platforms.</li> <li>Experience in server, storage, and backup technologies.</li> <li>Strong troubleshooting and analytical skills.</li> <li>Ability to work independently and within multidisciplinary delivery teams.</li> <li>Strong communication and customer-facing skills.</li> <li>Excellent command of English.</li> </ul> <p><strong>Must have technical / professional qualifications</strong>:</p><br> <p>Virtualization &amp; Private Cloud</p><br> <ul> <li>VMware vSphere</li> <li>VMware Cloud Foundation</li> <li>Nutanix AHV</li> <li>OpenStack</li> <li>Microsoft Hyper-V</li> </ul> <p>Hybrid &amp; Public Cloud</p><br> <ul> <li>Microsoft Azure</li> <li>Amazon Web Services</li> <li>Google Cloud Platform</li> </ul> <p>Operating Systems</p><br> <ul> <li>Windows Server Administration</li> <li>Linux Administration</li> </ul> <p>Storage Technologies</p><br> <ul> <li>SAN / NAS Solutions</li> <li>Software Defined Storage</li> <li>Storage Replication Technologies</li> </ul> <p>Backup &amp; Disaster Recovery</p><br> <ul> <li>Veeam Backup &amp; Replication</li> <li>Commvault</li> <li>Disaster Recovery Solutions</li> </ul> <p>Automation &amp; Scripting</p><br> <ul> <li>PowerShell</li> <li>Python</li> <li>Terraform</li> <li>Ansible</li> </ul> <p>Monitoring &amp; IT Operations</p><br> <ul> <li>Infrastructure Monitoring Platforms</li> <li>ITIL Processes</li> <li>Change Management</li> <li>Incident Management</li> </ul> <p>Preferred Certifications</p><br> <ul> <li>Infrastructure &amp; Cloud</li> <li>VMware VCP</li> <li>Nutanix NCP</li> <li>Microsoft Azure Administrator</li> <li>AWS Solutions Architect Associate</li> <li>RHCSA / RHCE</li> </ul> <p>Service Management</p><br> <ul> <li>ITIL Foundation</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<p style=\"text-align:left\"><b>Job Location</b></p>Cairo<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p>Do you want to be part of one of the most advanced global IT organizations in the world? We redefine the way business is done through technology and innovation! Do you have passion for technology and dream to learn and grow continuously?</p><p></p><p>IT at Procter & Gamble is where business, innovation and technology integrate to build an ambitious advantage for us. Our professionals are diverse leaders who apply deep IT understanding to deliver business models and capabilities. Whether your role is to craft an IT innovation strategy, protect our critical information systems and assets, or lead a strategic supplier, you will increase your technical mastery. Your passion for the industry will be nurtured by our culture of continued learning and growth. Your internship in IT builds change leadership and influence skills, breadth of experience across multiple businesses, and depth of expertise in one of our three IT areas: Application& Integration and Data & Analytics.</p><p></p><p>IT is a key business enabler that encompasses technology tools, strategic development, teamwork and decision-making. Our role goes beyond traditional "hardware and software"-- we provide distinctive value by connecting business needs and information technology possibilities. We challenge ourselves to apply new technologies and software to transform the way we drive business value. This includes:</p><p>Using disruptive technology and analytics to help win with consumers and shoppers Governing systems and making sure that we are cyber-prepared Delivering outstanding IT infrastructure and applications</p><p>We are looking for interns in the following IT areas:</p><ul><li>Application & Integration – The largest IT area focuses on Strategy, development, implementation, maintenance and business applications. Roles include: Application Manager, IT Operations Manager, Solution Manager and Project Manager.</li><li>Data & Analytics -Strategy of data and breaking it down into impactful results. Roles include: Data and Insights, Marketing Technology and Product Management, Data and Analytics</li></ul><p></p><p></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p>We look for leaders with strong academic results who are graduating <b>June 2027 & December 2027</b> with a BS in MIS, Computer Science, Industrial or Computer/Systems Engineering, Information Security, Analytics, (or like degrees).</p><br /><p><b>Skill requirements: Advanced knowledge in SQL, Paythom, Power BI, AI Prompt Engenering and Microsoft AI Studio. </b></p><ul><li>Proven use of technology to add business value</li><li>Adept at using Analytics technologies and tools for solving ad hoc business problems, innovating on potential future solutions, and working with technology to translate your innovations into robust, scaled, analytic solutions and significant insights</li><li>Excellent written and verbal communication skills to influence others to take action</li><li>Leadership in extra-curricular activities</li><li>Possess strong thinking/problem-solving skills which can be applied to business processes with a "can-do" attitude</li><li>Proven capability to handle multiple priorities</li></ul><br /><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a target=\"_blank\" href=\"http://www.pg.com/\">http://www.pg.com</a> to know more.</p><br /><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.</p><br /><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000159941<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Internships

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage<br>Job Purpose The role of the AI Consultant and Operations Engineer at Dar will be to advise business and design teams on the adoption of artificial intelligence, translate operational and workflow challenges into practical AI use cases, and provide functional and technical support for developed and deployed AI applications. They combine consultative engagement with hands-on deployment, testing, troubleshooting, user enablement, and service reliability to drive adoption and value realization across the project lifecycle.<br>Key Responsibilities:The role encompasses, but is not restricted to, the following responsibilities:Configure, test, and validate AI tools and agents prior to rollout, including user acceptance testing with business stakeholders (mainly internal). Act as first and second line support for deployed AI applications, triaging incidents, diagnosing root causes, and escalating to engineering teams when required Assist technical leads in reviewing AI agents solutions architecture set by business units Monitor adoption, usage, and service performance (KPIs, metrics) of AI applications and report on issue trends and resolution times. Engage with design, engineering, and corporate teams to advise on AI tools and use cases prototyped by the business units. Gather and document requirements and success criteria, and translate them into functional specifications for AI solutions Maintain support documentation, knowledge base articles, user guides, and FAQsDeliver training, onboarding sessions, and demonstrations to help teams adopt AI tools effectively and responsibly. Stay current with AI trends and suggest improvements to existing tools, workflows, and support processes Support project planning, documentation, and presentations. Contribute to change management, mentoring, and knowledge sharing within the company. Qualifications:Must have a degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or related field Preferred 1-3 years professional experience in at least 2 of the following areas: AI or technology consulting, business analysis, requirements gathering, solution delivery, and digital transformation Must have 1-3 years professional experience in at least 2 of the following areas: application or product support, incident and service management, user training and enablement, testing and user acceptance testing, AI systems deployment Working knowledge of AI, ML, and LLM concepts, with the ability to explain them clearly to non-technical audiences, is a must Must have proficiency in Python and SQL for scripting, data queries, and troubleshooting Experience working with APIs and integrating third-party AI services is preferable Familiarity with ticketing and ITSM platforms (such as BMC Helix, Jira Service Management or Service Now) and with monitoring and logging tools, is preferable Experience preparing documentation, training material, and stakeholder presentations, is preferred Excellent communication, stakeholder management, and problem-solving skills, and ability to work in a team environment is a must This position is mainly internal client-facing, hence a high client-centric mindset and consulting interest is a must Familiarity with AEC tools (Revit, Rhino, Auto CAD, Navisworks) is a plus.<br>Equal Opportunity Statement<br>While we carefully review all applications, only candidates who meet the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.

To support the execution of Organizational Development activities across Head Office and Factory, assisting with performance management, competency framework maintenance, succession planning support, and employee development and engagement initiatives under the guidance of the TA & OD Senior Manager.<br>RESPONSIBILITIES· Organizational Development Initiatives:o Support the design and implementation of organizational development initiatives aligned with business needs.o Assist in analyzing organizational effectiveness and recommending improvement actions.o Coordinate OD project timelines, documentation, and follow-up on action items. · Performance Management:o Coordinate the end-to-end performance appraisal cycle, including goal setting, mid-year reviews, and year-end evaluations.o Ensure timely completion of appraisals across assigned departments and follow up with managers on outstanding reviews.o Support calibration sessions to help ensure consistency and fairness in ratings.o Maintain accurate performance records and prepare appraisal completion reports for management. · Competency Management:o Assist in developing and maintaining competency frameworks aligned with role requirements.o Support the assessment of employee competencies against defined frameworks.o Help identify competency gaps and recommend development actions. · Talent Management:o Support talent review and calibration sessions.o Assist in maintaining talent pools and high-potential employee records.o Contribute to career development and individual development planning activities. · Learning & Development:o Identify training needs in coordination with departments.o Coordinate technical, safety, and soft skills training programs.o Track training effectiveness and maintain training records for audit requirements. · Organization Structure & Workforce Planning:o Support the maintenance and updating of organization charts.o Assist in workforce planning activities, including headcount tracking and forecasting.o Help analyze actual staffing levels against approved organizational structures. · Job Analysis and Job Descriptions:o Support job analysis activities to define roles, responsibilities, and reporting lines.o Draft and update job descriptions in coordination with department heads.o Maintain the job description library and ensure periodic review and version control. · Employee Engagement:o Support the planning and execution of employee engagement surveys and initiatives.o Analyze engagement survey results and help department heads develop action plans.o Coordinate employee engagement activities and events, such as recognition programs, town halls, and culture initiatives.o Track the progress and effectiveness of engagement action plans. · Change Management:o Support the rollout of organizational change initiatives across departments.o Assist in preparing communication and training materials for change initiatives.o Help monitor employee readiness and adoption, and flag resistance or issues to the OD Manager. · HR Analytics & Reporting:o Maintain OD-related data and prepare regular HR reports and dashboards.o Track key OD metrics, such as appraisal completion, engagement scores, and training hours.o Support ad-hoc data and analysis requests from the TA & OD Senior Manager. · Stakeholder Management:o Build and maintain effective working relationships with department heads and line managers.o Act as a point of contact for OD-related queries from stakeholders.o Support cross-functional coordination on OD initiatives and projects. · Team Leadership:o Supervise and guide OD coordinators/specialists in day-to-day tasks. Ensure timely and accurate delivery of OD support activities.<br><br><br>REQUIREMENTSØ Academic and Professional Qualifications· Bachelor's degree in Human Resources, Business Administration, or related field.· HR certification (CIPD, SHRM) is a plus.Ø Experience · 4+ years of HR experience.· 2+ years in Organizational Development, Learning & Development, or a related HR function.· Prior experience in a coordination or supervisory support role is preferred.· Experience in manufacturing, FMCG, or food processing industries is preferred.Ø Skills and Competencies· Good knowledge of competency frameworks, performance management, and organizational development practices.· Working knowledge of Egyptian Labor Law and social insurance.· Strong attention to detail and accuracy.· Good communication and interpersonal skills.· Experience supporting multi-site operations (head office and factory) is a plus.· Familiarity with change management and organizational development concepts.· Good problem-solving and conflict resolution abilities.· Proficiency in HRIS systems, performance management systems, and Microsoft Office Suite.· Ability to work under pressure and manage multiple priorities.· Good team coordination and coaching skills.· Awareness of risk and governance requirements.

We are currently recruiting Regional Service Sales Engineer – Egypt Food Processing Machinery on behalf of our client, a leading global manufacturer of food-processing machinery and technology solutions, serving customers across multiple international markets. <br>Regional Service Sales Engineer – Egypt Location: Cairo, Egypt (Field-Based) Reports To: Service Sales Manager / Country Head of Customer Service Employment Type: Full-Time, Permanent Salary- 77,000- 95,000 Egyptian Pounds<br>About the Role We are looking for a motivated and customer-focused Service Sales Engineer to drive the growth of our service business across Egypt. This role goes beyond traditional spare parts sales by acting as a trusted advisor throughout the customer lifecycle, helping customers maximize equipment performance, reliability, productivity, and operational efficiency. The successful candidate will be responsible for developing service opportunities across the complete customer service portfolio, including spare parts, field services, maintenance agreements, retrofits, upgrades, training, digital solutions, and process-related services. Key Responsibilities Develop Service Business Grow service sales within assigned territory and customer accounts. Identify opportunities within the installed base and convert them into sustainable revenue streams. Develop account plans focused on increasing service penetration and share of wallet. Reactivate dormant customers and identify untapped service potential. Drive Value-Based Selling Engage customers on operational outcomes such as uptime, reliability, productivity, energy efficiency, and cost reduction. Build and present value propositions and business cases for service contracts, upgrades, and lifecycle solutions. Position service solutions based on customer benefits rather than product price alone. Manage Opportunities and Pipeline Create, qualify, and develop opportunities across all service offerings. Maintain accurate CRM data, forecasts, visit reports, and pipeline discipline. Prepare quotations, contracts, and service agreements while ensuring healthy margins and customer satisfaction. Support customers throughout the entire asset lifecycle. Build Strong Customer Relationships Act as the primary service contact for assigned customers. Conduct regular customer visits, service reviews, and technical-commercial discussions. Engage with maintenance, operations, procurement, quality, and management stakeholders. Manage customer concerns and coordinate with internal teams to ensure successful resolution. Collaborate Across the Organization Work closely with field service engineers, technical support, process specialists, spare parts teams, and regional service organizations. Bundle solutions that deliver maximum value to the customer. Share market intelligence, customer feedback, and competitor information with the wider organization. Key Performance Indicators (KPIs) Service order intake and sales growth Service gross margin and profitability Pipeline generation, conversion rate, and forecast accuracy Number and value of service agreements Installed base coverage and customer reactivation Customer visit frequency and engagement quality Customer satisfaction and issue resolution effectiveness<br>Qualifications & Experience Bachelor's Degree in Mechanical, Electrical, Mechatronics, Industrial, Food, or Process Engineering (or equivalent technical background).3–5 years of experience in service sales, technical sales, field service, application engineering, or aftermarket business. Experience in grain processing, food processing, feed milling, or industrial equipment industries is advantageous. Proven track record of achieving sales targets and developing customer relationships. Skills & Competencies Strong technical understanding of industrial production processes and equipment. Consultative and value-based selling approach. Commercial acumen with understanding of ROI, payback calculations, and total cost of ownership. Strong negotiation and presentation skills. CRM and pipeline management discipline. Self-driven, organized, and results-oriented. Ability to work independently and manage a wide customer territory. Language & Travel Requirements Fluent Arabic and professional English. Willingness to travel extensively across Egypt (50–70%). Valid Egyptian driving license and eligibility to work in Egypt. What We Offer Opportunity to grow a high-potential service business in a strategic market. Comprehensive technical and sales training. Access to a global network of service and industry experts. Competitive salary and performance-based incentive scheme. Career development opportunities within service sales, key account management, and leadership roles. Success in this Role The ideal candidate is a proactive service salesperson who combines technical knowledge with strong commercial skills, builds trusted customer relationships, creates value-focused solutions, and consistently converts installed base opportunities into profitable and recurring business growth.

Company Description:<br><br>Energia For Construction & Supplies (ECES) <br>Egyptian contracting company specializing in integrated MEP (Mechanical, Electrical, and Plumbing) solutions for major construction projects and critical sectors. The company delivers end-to-end services in HVAC systems, including design, supply, installation, and maintenance of VRF units, chillers, and package systems. ECES also provides advanced firefighting systems, electrical and low-current infrastructure, and high-quality plumbing and drainage networks for administrative, medical, and industrial facilities. Energia is committed to innovative engineering, leveraging the latest technologies to deliver projects on time, within budget, and in line with international quality standards. This focus on technical excellence and reliability makes ECES a strong environment for engineering professionals seeking impactful project work.<br><br>Role Description:<br><br>The Electromechanical Engineer will work on-site in Cairo, Egypt, supporting the design, coordination, and implementation of integrated mechanical and electrical systems across HVAC, firefighting, electrical, and plumbing works. Daily responsibilities include reviewing technical drawings, preparing calculations, and ensuring electromechanical designs comply with project specifications, codes, and standards. The role involves supervising installation activities, conducting site inspections, troubleshooting system issues, and coordinating with project managers, subcontractors, and other engineering disciplines to resolve technical challenges. The Electromechanical Engineer will also assist in preparing technical reports, material submittals, and documentation, and will participate in testing, commissioning, and handover processes to ensure systems operate safely and efficiently.<br><br>Qualifications:<br>Candidates should possess strong knowledge in Electricity and Electrical Engineering for power distribution, control systems, and low-current solutions. Candidates should possess solid Mechanical Engineering and Electromechanics skills for integrated MEP system design, installation, and troubleshooting. Candidates should possess robust Analytical Skills for interpreting technical data, reviewing drawings, and solving complex electromechanical problems. Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related discipline. Experience in MEP contracting, building services, or construction projects, preferably within HVAC, firefighting, or plumbing systems. Familiarity with relevant international and local codes and standards (e.g., NFPA, HVAC standards, electrical codes). Proficiency with engineering and CAD software (e.g., Auto CAD, Revit, or similar tools) and MS Office. Strong communication skills and ability to collaborate with multidisciplinary teams on-site. Ability to work full-time on-site in Cairo, Egypt, and manage multiple tasks within project deadlines.<br>• If you have hands-on experience and are looking to advance your career, we are currently hiring for the following positions:<br><br>1. Technical Office & Site Engineers (5-7 Years of Experience):<br><br>1. Power Electrical Engineer (Code: ENG-PE-01)<br>Required Count: 1 <br>Scope of Work: Supervising the execution of main/sub distribution boards, cables, lighting, and power systems.<br><br>2. Light Current Electrical Engineer (Code: ENG-LC-02)<br>Required Count: 1 <br>Scope of Work: Overseeing low current installations including fire alarms, CCTV, data networks, and security systems.<br><br>3. Technical Office Electrical Engineer (Code: ENG-OTE-03)<br>Required Count: 1 <br>Scope of Work: Preparing electrical shop drawings, quantity surveying, and material submittals.<br><br>4. Technical Office Mechanical Engineer (Code: ENG-OTM-04)<br>Required Count: 1 <br>Scope of Work: Preparing shop drawings and quantity take-offs for HVAC, firefighting, and plumbing systems.<br><br>5. Site Mechanical Engineer (Code: ENG-SM-05)<br>Required Count: 2 <br>Scope of Work: Site supervision of piping networks, ductwork, and mechanical equipment installations.<br><br>6. Quantity Surveyor - MEP (Code: ENG-QS-06)<br>Required Count: 2 <br>Scope of Work: Preparing BOQs, cost estimates, and MEP progress valuations/measurements.<br><br>2. Technical Supervisors (3-5 Years of Experience):<br><br>7. Electrical Works Supervisor (Code: SUP-EL-07)<br>Required Count: 2 <br>Scope of Work: Directing site technicians and ensuring compliance with electrical drawings and specifications.<br><br>8. Mechanical Works Supervisor (Code: SUP-MECH-08)<br>Required Count: 2 <br>Scope of Work: Monitoring site execution of HVAC, plumbing, and firefighting works.<br><br>How to Apply:<br>Kindly send your updated CV specifying the "Job Code" in the subject line to our email and Whats App: <br><br>hr@energia-eg.com<br>info@energia-eg.com <br>Whatsapp: 01070130780

About The Role<br><br>At Octane, we are transforming how businesses manage and control fleet and vehicle-related expenses across Egypt through our digital payment and fleet management ecosystem.<br><br>As the Head of Product, you will own Octane’s product vision, strategy, and execution across our platform and product ecosystem. You will play a critical role in shaping the future of Octane’s products by understanding customer needs, identifying market opportunities, and translating business objectives into scalable, high-impact product solutions.<br><br>This role combines strategic product leadership with hands-on execution. You will lead the product function, define and prioritize the product roadmap, work closely with Engineering, Commercial, Operations, and other key stakeholders, and ensure we continuously deliver products that create measurable value for our customers and our business.<br><br>What You'll Be Doing<br><br>Own and drive Octane’s overall product vision, strategy, and roadmap in alignment with company objectives. Translate business goals, customer needs, and market opportunities into clear product strategies and priorities. Lead the end-to-end product lifecycle, from discovery and ideation through development, launch, optimization, and iteration. Define product priorities and roadmap based on customer impact, business value, market opportunities, and technical feasibility. Build a deep understanding of Octane’s customers, users, and their operational challenges across fleet, fuel, payments, and expense management. Work closely with customers and commercial teams to identify pain points, validate solutions, and uncover new product opportunities. Partner closely with Engineering and Technology teams to ensure effective product development and delivery. Establish clear product goals, KPIs, and success metrics and continuously monitor product performance. Use data, customer insights, and market intelligence to make informed product decisions. Lead product discovery, user research, experimentation, and validation of new ideas. Ensure products are designed with scalability, usability, reliability, and commercial viability in mind. Collaborate with Sales, Marketing, Operations, Finance, and Customer Success to ensure strong product adoption and business impact. Identify opportunities for product expansion, new revenue streams, and competitive differentiation. Build, mentor, and develop a high-performing product team while establishing a strong product culture across the organization. Communicate product strategy, roadmap, priorities, and progress clearly to senior leadership and key stakeholders.<br><br>Key Areas of Ownership<br><br>Product Vision & Strategy Product Roadmap & Prioritization Customer Experience & Product-Market Fit Product Performance & KPIsCommercial & Revenue Impact Product Delivery & Execution<br><br>What We're Looking For<br><br>Bachelor’s degree in Business, Engineering, Computer Science, or a related field. 10+ years of experience in Product Management, with significant experience leading product teams or owning product strategy. Proven experience developing and executing product strategy within a technology-driven company. Strong track record of launching, scaling, and optimizing digital products. Experience managing the full product lifecycle from discovery and strategy through execution and continuous improvement. Strong understanding of product discovery, user research, experimentation, prioritization, and product analytics. Strong commercial and business acumen, with the ability to connect product decisions to revenue, customer growth, retention, and overall business performance. Strong understanding of product metrics, analytics, experimentation, and data-driven decision-making. Strong leadership and people management skills, with experience building and developing high-performing product teams. Exceptional stakeholder management and communication skills, including the ability to influence senior leadership and drive alignment across functions. Strong strategic thinking combined with a hands-on and execution-oriented mindset. Ability to operate effectively in a fast-paced, high-growth environment with ambiguity and competing priorities. Experience in fintech, payments, Saa S, mobility, fleet management, e-commerce, or other technology-driven businesses is highly preferred. Experience building products for B2B customers or enterprise clients is a strong plus.<br><br>If you’re excited to take ownership of product strategy and help shape the future of fleet payments and mobility solutions in Egypt, we’d love to hear from you.<br><br>Send us your updated resume to hr@octane-tech.io with the subject line "Head of Product".

At Siemens, we help organizations transform maintenance and operations through connected insights, AI-powered technology, and intelligent asset management solutions. Our software enables customers to manage the full lifecycle of assets, facilities, and infrastructure while improving efficiency, reducing risk, and optimizing long-term investments. By connecting data, people, and processes, we empower organizations to make smarter decisions, maximize asset performance, and achieve more resilient operations.<br><br>As a Product Designer III at Siemens, you’re a highly capable designer who operates independently, elevates those around you, and shapes the design direction of your product area. You’ll lead complex design challenges, set quality standards, and connect design decisions to user outcomes and business strategy. You are a trusted partner to product and engineering leadership and a go-to resource for your design team. This role suits designers with 4–7 years of professional experience.<br><br>Core Responsibilities:<br><br>Lead end-to-end design for complex product areas and cross-functional features, from discovery through delivery. Plan and conduct usability testing, heuristic reviews, competitive analysis, and prototype testing to validate design decisions. Set and maintain high design standards through peer reviews and consistent quality practices. Proactively identify UX gaps, edge cases, and workflow issues before development. Represent design in roadmap discussions, bringing user insights and design rationale into prioritization. Facilitate cross-functional workshops and design sprints with product, engineering, and business teams. Apply and evolve the design system by creating and documenting new components and patterns. Mentor Product Designer I and II colleagues through feedback and collaboration. Champion accessibility throughout the design process.<br><br>Qualifications: <br><br>Bachelor’s degree in Computer Science or related field, or equivalent experience.4-7 years of progressive product design experience, with strong ownership of complex projects. Expert Figma skills, including components, auto-layout, and design tokens. Strong evaluative research skills, including usability testing, heuristic reviews, and prototype testing. Deep knowledge of WCAG accessibility and experience contributing to or governing design systems at scale. Ability to influence product roadmaps through design insights and user evidence. Portfolio demonstrating complex, multi-screen products, strong craft, and strategic impact. Nice to have: experience with AI-powered features, enterprise/industrial/OT products, data-rich interfaces, dashboards, analytics, or real-time monitoring.<br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.<br><br>Why us? <br><br>Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!<br><br>Our Benefits & Rewards<br><br>The salary range for this position is $33,500 to $67,000 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/<br><br>We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the every day with us.<br><br>Siemens Software. Transform the Every day.

Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, Pepsi Co provides essential support to local economies and partners closely with communities throughout the region.<br><br>Guiding Vision and Regional Impact<br><br>Pepsi Co’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.<br><br>Empowering Our People and Communities<br><br>Our dynamic teams drive the Pepsi Co culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.<br><br>Diversity and Inclusion Commitment<br><br>Pepsi Co stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both Pepsi Co and the communities in North Africa.<br><br>Responsibilities<br><br>Implement a territory S&D plan and drive team’s execution to achieve the company objectives by delivering volume targets. Set retail customer targets and distribution plan along with achieving their targets by category & SKU on monthly basis, while ensuring delivering all incentives such as loyalty programs, discounts, coupons. <br><br>KPIs:<br><br>Review regularly the trade coverage plan by analyzing the market universe based on continuous refreshed data in order to ensure updated coverage status. Ensure all required visits and outlet coverage is maximized as per month plan in an effective and efficient manner. Manage the distribution of company brands through enhancing accounts relationships within the territory in order to ensure that availability is maximized in line with the needs of the market by outlet type. <br><br>Coaching:<br><br>Develop efficient and effective S&D team through on-the-job coaching & feedback and off-the-job training as per WEC (Winning Every Customer) guidelines so that representation in the trade is superior to competition, ensuring achieving sales targets. Ensure the quality of the EDGE execution standards & steps of the call implementation for retail customers and ensure product range availability in accordance with the company's market share. Assist in the coaching, mentoring and implementation of the Health & Safety programs in the field.<br><br>Others:<br><br>Help salesmen to manage the market demand to ensure optimal stock available to meet demand and maximize freshness of product. Explore new opportunities in the market by increasing the number of non-active retail customers and activating zero-sales customers. Owe credit management process in term of utilization, circulation and collection.<br><br>Added:<br><br>Ensure Territory productivity, distribution and discipline KPIs are achieved & tracked as per WEC: Integrated tracking guidelines (GTM dashboard) <br><br>Measures:<br><br>DC/Unit volume (DSD/ISD/Pre Sell) volume, revenue and channel CTS target as per AOP. Market share and distribution KPIs objectives (cooler penetration, SKU distribution, routes efficiencies, Hand Held and automation KPIs). Performance on S&D productivity initiatives, and CTS. Route KPIs, successful calls, completed calls, success rate, drop size, etc. GTM KPIs reporting and execution score cards including D&A and revenue management KPIs tracking. <br><br>Qualifications<br><br>Bachelor’s Degree in any relevant discipline. 1 - 4 years of sales experience in FMCGs, preferably in sales field role. Good English language is required. Private Driving License is a must.

About Beno Technologies<br>Beno Technologies is the company behind Beno, the UAE's leading marketplace for luxury rentals and experiences — supercars, yachts, helicopters, private jets, desert buggies and water sports — bookable through our website and our i OS, Android and Huawei apps. Founded in Dubai in 2018, we operate across the city and support customers around the clock.<br><br>The role<br>As a Junior Engineer at Beno Technologies, you will be involved in developing and maintaining our web applications under the guidance of senior engineers. Our web applications streamline our rental services for customers, admins, and partners, and they require a delicate understanding of web performance and SEO. Your contributions will have a direct impact on sales.<br>Our frontend is at the heart of our online sales; we want it to be responsive and stable. Working with us entails:Attention to website performance, SEO, and the rendering life cycle. Using CMS systems to collaborate with the marketing team and content editors. Consuming APIs following HATEOAS principles. Developing backend-for-frontend micro services. Agentic coding — we work with AI coding agents daily, and you stay accountable for everything that ships under your name. Building and maintaining features in our Angular applications, for customers and for internal users. Turning Figma designs into responsive, accessible components that hold up on phones and desktops. Supporting multi-language content and right-to-left layouts. Taking part in code review and pairing with senior frontend engineers. What we are looking for0–2 years of professional experience, or a solid portfolio of personal, open-source or academic projects. Solid HTML, CSS and modern Java Script, with some Type Script. Working knowledge of Angular — components, services, routing, modules or standalone — or another component framework plus the appetite to pick up Angular quickly. Basic RxJS: observables, common operators, and not leaking subscriptions. An understanding of responsive layout, cross-browser behaviour, and why a page feels slow. Comfortable with Git and a branch-and-pull-request workflow. Attention to visual detail — spacing, hover and loading states, empty and error cases. Willingness to write tests for the code you ship. Nice to have Server-side rendering with Angular Universal, or other SSR experience. Practical SEO knowledge — structured data, meta handling, Core Web Vitals. NgRx or another state-management approach. Angular Material, Tailwind, or structured SCSS. Accessibility awareness (WCAG basics, keyboard navigation, screen readers). Testing tools — Jasmine, Jest, Cypress or Playwright. RTL layout experience, or Arabic alongside English. How we work<br>At Beno Technologies, we are seeking curious individuals who are eager to learn and can work on challenges with guidance from senior team members. As a Frontend Engineer, you should be proactive and willing to contribute to improving our processes and systems.<br>We value individuals who are self-motivated, disciplined, and proactive. We encourage learning and growth, and you'll have opportunities to develop your skills under the mentorship of senior engineers.<br>As a remote-first company, we are looking for someone who can work effectively in a remote environment and has good written English communication skills. If your English language skills are great, this would boost your position in the company.<br>We assume that candidates have the necessary hardware, fast internet, and stable power for remote work. We understand that individual needs may vary, and we will do our best to provide for additional needs on a case-by-case basis.<br><br>Practicalities Full-time, permanent, remote work setup. Your working day should follow UAE hours (GST, UTC+4). Reports to the Frontend Lead, with a named senior engineer responsible for your ramp-up.

Company: Al Futtaim Private Company LLCOverview of the Role:The Accounting Manager is responsible for managing day-to-day accounting operations and ensuring the accuracy, completeness, and timely recording and reporting of financial transactions. The role ensures compliance with accounting standards, company policies, regulatory requirements, and internal controls while supporting financial reporting, audit activities, and continuous improvement across the accounting function. What You Will Do:Accounting Operations & Financial Control Manage and oversee daily accounting activities to ensure financial transactions are accurately and timely recorded. Review journal entries, general ledger balances, account reconciliations, and supporting documentation. Ensure the accuracy, completeness, and integrity of accounting records and financial data. Maintain effective internal controls and ensure proper segregation of duties across accounting processes. Investigate and resolve accounting discrepancies, outstanding balances, and financial exceptions in a timely manner. Financial Closing & Reporting Manage monthly, quarterly, and year-end financial closing activities and ensure deadlines are met. Prepare and review account reconciliations and ensure timely resolution of reconciling items. Support the preparation of financial statements, management reports, and other reporting requirements. Ensure accurate and timely submission of financial information to internal stakeholders and management. Analyze financial data and trends and provide insights to support business and financial decision-making. Governance, Compliance & Audit Ensure compliance with applicable accounting standards, company policies, internal controls, and regulatory requirements. Develop, maintain, and enforce accounting policies, procedures, and standard operating procedures. Support internal and external audit activities and ensure timely provision of required documentation and information. Monitor audit findings and ensure corrective actions are implemented and followed through. Conduct regular reviews of accounting processes and controls to identify gaps and areas for improvement. Risk Management Identify, assess, and mitigate financial and operational risks related to accounting processes. Implement corrective and preventive actions to strengthen the accounting control environment. Monitor key accounting risks and exceptions and escalate significant issues to management when required. Ensure proper documentation and follow-up of identified control issues. Process Optimization & Automation Drive standardization, process improvement, and automation initiatives across accounting operations. Identify opportunities to improve efficiency, accuracy, and quality of financial reporting. Collaborate with Finance and IT teams to enhance ERP systems, reporting tools, and accounting processes. Support the implementation of new financial systems, system enhancements, and finance transformation initiatives. Stakeholder Management Collaborate closely with Finance, Treasury, Tax, Controlling, Procurement, and other relevant business functions. Act as a key point of contact for accounting-related matters with internal stakeholders and auditors. Provide accounting guidance and support to business units and other finance teams. Ensure effective communication and coordination to support accurate and timely financial reporting. Team Management & Development Manage, coach, and develop the accounting team to ensure strong performance and operational efficiency. Allocate workload effectively and ensure the team meets operational and financial reporting deadlines. Set clear objectives and monitor team performance through regular feedback and development discussions. Identify development opportunities and support the professional growth of team members. Foster a collaborative, accountable, and high-performance working environment. Required Skills to Be Successful:Strong knowledge of accounting principles, financial reporting, and internal controls. Strong understanding of general ledger accounting, reconciliations, and financial closing processes. Excellent analytical, problem-solving, and financial reporting skills. High attention to detail and accuracy. Good understanding of audit, compliance, and risk management principles. Proficiency in ERP systems and Microsoft Office, particularly Excel and Power Point. Strong communication, leadership, and stakeholder management skills. Ability to manage multiple priorities and deliver results within strict deadlines. What Qualifies You for the Role:Experience:6–10 years of relevant experience in Accounting, Finance Operations, or Shared Services. Proven experience in managing accounting operations, financial reporting, reconciliations, controls, and financial closing activities. Previous experience in a supervisory or managerial role within a large and fast-paced organization is preferred. Skills & Competencies:Strong people management and leadership capabilities. Excellent organizational and multitasking abilities. Strong professional judgment and business acumen. Proactive and solution-oriented mindset. Ability to work collaboratively across functions and manage multiple stakeholders. High level of integrity, accountability, and ownership. Strong focus on continuous improvement, accuracy, and operational excellence.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br>We are hiring an Accounting Supervisor to own the day-to-day execution and control of the accounting function, and to act as the middle management layer between the team and the CFO. This is a hands-on supervisory role. You will own the general ledger, reconciliations, and the month-end close, supervise the Accounts Receivable and Accounts Payable cycles, and ensure that every number reaching the CFO is accurate, supported, and audit-ready.<br>The role also supports the CFO on treasury and planning - reporting the daily cash position, preparing forecast input, and maintaining project cost reporting against approved budgets. Ownership of banking facilities, FX, and the budget itself remains with the CFO.<br>The environment is project-based and fast-moving, with multiple productions running in parallel, each carrying its own cost center, vendor base, and billing milestones. The role suits a strong senior accountant ready to step up into review and supervision.<br><b>Key Responsibilities</b><br><b>GENERAL LEDGER &amp; RECONCILIATIONS</b><br><ul><li>Review journal entries, accruals, prepayments, and provisions prepared by the accounting team.</li><li>Maintain the chart of accounts and ensure correct cost center and project coding.</li><li>Own balance sheet reconciliations and clear aging or un-reconciled items.</li><li>Perform bank and inter company reconciliations on a defined cycle.</li><li>Maintain the fixed asset register, additions, disposals, and depreciation runs.</li></ul><br><b>ACCOUNTS RECEIVABLE</b><br><ul><li>Supervise client invoicing across project-based, milestone, and retainer billing structures.</li><li>Monitor aging reports and drive collection follow-up with the commercial and account teams.</li><li>Apply agreed revenue recognition treatment to production projects in line with contract terms.</li><li>Maintain client account reconciliations and escalate disputes with supporting detail.</li><li>Track advances, retention, and deferred revenue balances per production.</li></ul><br><b>ACCOUNTS PAYABLE</b><br><ul><li>Supervise vendor, supplier, freelancer, and production crew payment cycles.</li><li>Ensure three-way matching (PO, GRN, invoice) and correct cost allocation to project codes.</li><li>Prepare payment runs for CFO approval in line with agreed priorities and contractual terms.</li><li>Review supplier statements, advances, and settlement reconciliations.</li><li>Control petty cash and production floats issued to line producers and location teams.</li></ul><br><b>MONTH-END CLOSE &amp; REPORTING</b><br><ul><li>Deliver the month-end and year-end close against the calendar set by the CFO.</li><li>Prepare closing schedules, supporting workings, and the trial balance for CFO review.</li><li>Produce standard management reports and the monthly reporting pack.</li><li>Maintain project cost reports showing actual spend against approved production budgets.</li><li>Prepare variance data and supporting details to inform CFO commentary.</li></ul><br><b>TAX, AUDIT &amp; COMPLIANCE</b><br><ul><li>Prepare VAT and withholding tax filings and maintain ETA e-invoicing compliance.</li><li>Prepare audit schedules, pull samples, and respond to external auditor queries.</li><li>Support tax inspections with documentation and reconciliations.</li><li>Apply and enforce internal controls, approval matrices, and documentation standards.</li></ul><br><b>TREASURY SUPPORT</b><br><ul><li>Monitor daily bank positions and report the cash position to the CFO.</li><li>Execute approved transfers and maintain multi-currency account records.</li><li>Prepare cash flow input schedules feeding the CFO's forecast.</li><li>Maintain records for banking facilities, letters of credit, and cheque cycles.</li></ul><br><b>TEAM SUPERVISION</b><br><ul><li>Supervise, review, and develop a team of 3-5 accountants across AR, AP, and general ledger.</li><li>Allocate workload, set internal deadlines, and review output quality before it reaches the CFO.</li><li>Maintain documented procedures so the function is not dependent on individuals.</li><li>Escalate risks, exceptions, and control gaps with supporting analysis.</li></ul><br><strong>Requirements</strong><br><b>MUST HAVE</b><br><ul><li>Bachelor's degree in Accounting, Finance, or Commerce.</li><li>6+ years of progressive accounting experience, including hands-on AR, AP, and general ledger ownership.</li><li>Minimum 2 years supervising or reviewing the work of other accountants.</li><li>Proven experience delivering a full month-end close cycle.</li><li>Strong reconciliation discipline across balance sheet, bank, and Intercompany accounts.</li><li>Working knowledge of Egyptian Tax Law, VAT, withholding tax, and ETA e-invoicing compliance.</li><li>Practical ERP experience - Odoo, SAP, Oracle, Microsoft Dynamics, or equivalent.</li><li>Advanced Excel: lookups, pivots, multi-sheet workbooks, and reconciliation logic.</li><li>Strong command of English and Arabic, written and spoken.</li></ul><br><b>PREFERRED</b><br><ul><li>Exposure to treasury operations - cash positioning and multi-currency accounts.</li><li>Exposure to budgeting cycles and project cost reporting.</li><li>Experience in media production, advertising, events, or other project-based environments.</li><li>Multi-entity or multi-currency reporting experience.</li><li>CMA, CPA, or IFRS certification - completed or in progress.</li></ul><br> </div>

<p>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization. This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><p>KEY RESPONSIBILITIES</p><p>IT Operations &amp; Systems Administration</p><ul><li>Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.</li><li>Manage user accounts, licenses, groups, permissions, MFA, and access controls.</li><li>Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.</li><li>Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.</li><li>Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.</li><li>Maintain IT systems, documentation, configurations, and asset records.</li><li>Assist with server, cloud, and infrastructure projects as required.</li></ul><p>End User Support</p><ul><li>Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.</li><li>Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.</li><li>Support executives and senior leadership with a high level of professionalism and responsiveness.</li><li>Assist users with onboarding, offboarding, device setup, application access, and account configuration.</li><li>Provide remote and occasional onsite support.</li><li>Develop and maintain internal knowledge base articles and technical documentation.</li></ul><p>Cybersecurity</p><ul><li>Assist with implementation and maintenance of IT security controls.</li><li>Monitor and respond to security alerts and suspicious activity.</li><li>Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.</li><li>Support email security platforms such as Barracuda, Mimecast, or equivalent.</li><li>Assist with phishing investigations, email quarantine, malware alerts, and security incidents.</li><li>Help maintain security policies and ensure users follow IT security best practices.</li><li>Participate in security awareness and cybersecurity training initiatives.</li></ul><p>IT Projects</p><ul><li>Participate in and lead technical projects from planning through implementation.</li><li>Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.</li><li>Evaluate new technologies and make recommendations based on business requirements.</li><li>Work with vendors, MSPs, software providers, and consultants.</li><li>Create project documentation and ensure successful handover into IT operations.</li></ul><p>Automation &amp; Process Improvement</p><ul><li>Identify repetitive IT tasks and opportunities for automation.</li><li>Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.</li><li>Improve onboarding, offboarding, access management, software deployment, and IT support processes.</li><li>Develop standardized procedures and documentation to improve operational efficiency.</li></ul><p>The ideal candidate is someone who:</p><ul><li>Thinks beyond simply closing tickets and looks for the root cause of problems.</li><li>Can independently troubleshoot and resolve technical issues.</li><li>Is comfortable taking ownership of IT systems and projects.</li><li>Has strong attention to security and understands the importance of protecting company data.</li><li>Communicates technical information clearly to both technical and non-technical users.</li><li>Is organized and able to manage multiple priorities.</li><li>Takes initiative and identifies opportunities to improve IT operations.</li><li>Can work effectively with both internal stakeholders and external technology vendors.</li><li>Is willing to learn new technologies and adapt to a constantly changing IT environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor from computer science or any other related field</p><p>3+ years of experience in IT support, systems administration, IT operations, or a related role.</p><p>Strong experience supporting Microsoft 365 and Entra ID.</p><p>Experience administering Windows environments and supporting macOS devices.</p><p>Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.</p><p>Experience with endpoint management/RMM platforms.</p><p>Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.</p><p>Experience with cybersecurity tools and best practices.</p><p>Strong understanding of identity and access management, MFA, and least-privilege principles.</p><p>Experience with PowerShell or another scripting/automation language.</p><p>Strong written and verbal communication skills.</p><p>Ability to work independently and prioritize competing requests.</p><p>Fluent in English and Arabic</p><p>Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br><strong>About the Client</strong><br>Our client is a prominent company within the <strong>Automotive Dealership and Distribution</strong> sector, recognized for its customer focus, operational excellence, and market presence. They are seeking an experienced finance leader to join their growing team.<br><strong>Job Title</strong><br>Finance Manager / Head of Finance (Acting CFO)<br><strong>Job Summary</strong><br>Our client is a leading company in the <strong>Automotive Dealership and Distribution</strong> industry based in <strong>Cairo, Egypt</strong>. They are seeking a strategic Finance Manager to lead the entire finance function with a CFO-level mindset, covering treasury, banking, cash flow, cost control, financial planning, risk management, and executive decision support.<br>The successful candidate will serve as a key financial advisor to senior management and the board, providing data-driven recommendations and supporting the company's growth, profitability, and financial stability.<br><strong>Job Responsibilities</strong><br><ul><li>Lead the complete finance function, including accounting, treasury, financial planning and analysis, cost control, credit, and collections.</li><li>Manage relationships with banks and financial institutions and negotiate credit facilities, working capital lines, letters of credit, guarantees, and floor-plan financing.</li><li>Develop and optimize the company's funding and debt structure to support inventory, expansion, and capital expenditure requirements.</li><li>Manage cash-flow forecasting, working capital, inventory aging, OEM incentives, receivables, and foreign-currency exposure.</li><li>Establish effective cost-control frameworks and assess profitability across vehicle sales, after-sales services, spare parts, used vehicles, and body-shop operations.</li><li>Lead annual budgeting, rolling forecasts, variance analysis, financial modelling, and departmental performance reviews.</li><li>Identify financial and operational risks, including credit, currency, inventory, regulatory, counterparty, and OEM-related risks, and implement mitigation plans.</li><li>Strengthen internal controls, segregation of duties, fraud-prevention measures, and financial governance.</li><li>Provide strategic financial advice and scenario analysis to senior management and the board.</li><li>Evaluate new investments, showroom expansions, vehicle franchises, and capital projects.</li><li>Support commercial negotiations with OEMs, banks, vendors, and other strategic partners.</li><li>Ensure compliance with Egyptian tax laws, e-invoicing requirements, customs and import regulations, GAFI requirements, and applicable Central Bank of Egypt regulations.</li><li>Oversee the preparation of accurate financial statements in accordance with Egyptian Accounting Standards and, when applicable, IFRS.</li><li>Manage external audits, tax audits, and relationships with auditors, tax advisors, and legal consultants.</li><li>Lead, develop, and mentor the finance team to ensure strong performance and accountability.</li></ul><br><strong>Key Requirements</strong><br><strong>Education</strong><br><ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related field from a reputable university.</li><li>An MBA with a concentration in Finance is a strong advantage.</li></ul><br><strong>Experience</strong><br><ul><li>Minimum of 10 years of progressive finance experience.</li><li>At least 5-7 years of experience in a Finance Manager, Head of Finance, or equivalent senior finance leadership position.</li><li>Proven experience within the automotive dealership or automotive distribution industry is essential.</li><li>Strong knowledge of floor-plan financing, OEM incentive structures, franchise economics, inventory management, and dealership-level P&amp;L management.</li><li>Demonstrated experience managing banking relationships and negotiating credit facilities.</li><li>Experience working within an import-dependent business with significant foreign-currency exposure.</li><li>Previous experience reporting to business owners, board members, or international OEM partners is preferred.</li></ul><br><strong>Skills</strong><br><ul><li>Strong expertise in treasury, cash-flow management, working capital, cost control, budgeting, and financial risk assessment.</li><li>Advanced financial modelling and analytical capabilities.</li><li>Advanced proficiency in Microsoft Excel; experience with Power BI is an advantage.</li><li>Hands-on experience with ERP or Dealer Management Systems such as SAP, Oracle, CDK, Reynolds &amp; Reynolds, or similar platforms.</li><li>Strong understanding of Egyptian taxation, customs and import regulations, and corporate banking requirements.</li><li>Excellent negotiation, leadership, stakeholder management, and strategic decision-making skills.</li><li>Commercial mindset with the ability to connect financial performance with operational and business objectives.</li><li>Professional fluency in English and Arabic.</li></ul><br><strong>Certifications</strong><br><ul><li>A recognized professional certification such as CFA, CMA, ACCA, CPA, or an equivalent international qualification is required.</li><li>Financial Risk Manager certification or related risk-management training is an advantage.</li></ul><br><strong>Job Conditions</strong><br><strong>Location</strong><br>Cairo, Egypt, with possible travel between branches and showrooms.<br><strong>Work Mode</strong><br><ul><li>On-site</li></ul><br><strong>Employment Type</strong><br><ul><li>Full-time</li></ul><br><strong>Working Conditions</strong><br><ul><li>Working hours are in accordance with Egyptian Labor Law.</li><li>One day off per week.</li></ul><br><strong>Required Skills:</strong><br>• Finance<br> </div>