Database Developer Jobs

Company Description Icon International for Exhibitions & Conferences (ICON Expo) is a specialized exhibitions and events company with over 20 years of experience delivering world-class trade shows, conferences, and international events. The company serves corporate clients, organizations, and government entities with professional event management, customized B2B consulting, and comprehensive marketing support. ICON Expo focuses on building effective business platforms that help exhibitors and visitors connect, discover new opportunities, and expand their networks. The company has a strong presence in the Saudi market and supports growth across regional and international markets. Role Description This is a full-time, on-site Senior Media Buyer role based in Alexandria. The Senior Media Buyer will be responsible for planning, negotiating, and purchasing media across digital, print, outdoor, and broadcast channels to support exhibitions, conferences, and related campaigns. Daily activities include developing media plans aligned with event objectives, monitoring campaign performance, optimizing placements, and preparing reports and insights for internal stakeholders. The role involves collaborating closely with marketing, event management, and B2B consulting teams to ensure media investments drive attendance, brand visibility, and measurable ROI. The Senior Media Buyer will also maintain strong relationships with media vendors, stay current with market rates and trends, and recommend innovative channels and formats to enhance campaign impact. Qualifications Candidates should possess strong Media Planning and Media Strategy skills to design effective, multi-channel campaigns. Candidates should possess solid Media Buying experience, including negotiation, rate benchmarking, and vendor management. Candidates should possess excellent Analytical Skills for interpreting campaign data, optimizing performance, and reporting results. Candidates should possess clear and professional Communication skills for collaborating with internal teams and external partners. Proven experience as a Media Buyer or Senior Media Buyer, preferably in events, exhibitions, or related industries. Strong understanding of both traditional and digital media channels and audience targeting methods. Ability to manage multiple campaigns simultaneously, work under deadlines, and prioritize effectively. Proficiency in media planning and analytics tools; advanced Excel skills are an advantage. Bachelor’s degree in Marketing, Media, Business, Communications, or a related field, or equivalent practical experience. Fluency in English; Arabic language skills are a plus for regional coordination.???? Location: Alexandria, Egypt – Smouha Office???? Employment Type: Full-time???? Work Model: On-site???? Working Days: Sunday to Thursday

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>Join dubizzle as a Sales Account Associate and jumpstart your career! As a recent graduate from a top tier university, you'll closely with experienced sales leaders and identify new business opportunities, nurture customer relationships, and drive sales growth. Gain hands-on experience, hit targets, and be part of dubizzle's exciting journey!"<br><br>In this role, you will:<br><br>Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience Achieve monthly (Targets renewal and acquisition with consistency) Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data Increase our market share by selling our products to new customers Manage and arrange meetings with clients for acquisition, renewals, upgrade Increase our client satisfaction by performing account management services with them Regularly update reporting dashboard to reflect all sales activities Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues Collect market insights and keep up to date with laws and local development news<br><br><br>Requirements<br><br>Bachelor's degree in marketing, sales, business, or a related field. Strong written and spoken English communication skills. Eager to learn, highly motivated, and committed to achieving targets. Comfortable making calls and reaching out to potential clients (training will be provided). Basic understanding of the real estate market in Egypt is a plus, but not mandatory. Interest in tech, e-commerce, and digital platforms (e.g., Facebook, marketplace tools, Prop Tech). Strong interpersonal, negotiation, time management, and presentation skills. Curious and proactive in generating leads and building relationships. Positive, flexible, presentable, and a team player. Growth-oriented mindset with a "plug-and-play" attitude — ready to learn and take on new challenges<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

Key Responsibilities Handle receiving and scanning mails from the branches on the computer system. Handle the received post-dated, processed and returned cheques and commercial bills from branches through agreed mail. Handle printing and delivering collection forms for outward bills upon maturity to ensure sending bills to proper destinations on the right time. Handle the execution of the inward bills upon maturity and outward commercial bills through different settlements tools (cash, ACH messages and Bank Drafts). Review the daily journal for all financial transactions for Trade Bills and Post-dated Cheques in order to ensure proper posting and apply the required controls. Check the names of the cheque beneficiary in order to ensure that the name of the beneficiary does not appear on the identified blacklist. Review settlements for outward bills through different settlements ways (cash, ACH messages and Bank Drafts) in order to ensure crediting client accounts with proper amounts. Handle any errors with the cheques withdrawn in the bank during the auditing process and provide solutions. Prepare, update and monitor the Drawing Power positions for the clients’ granted facilities against PDC cheques before sending to the Corporate Operations. Handle the unpaid rejected cheques in both incoming and outgoing cheques. Enhance the level of authentication and prevent any kind of fraud through matching the customer's signature with bank's approved signature. Handle dispatching the electronic file containing data of cheques drawn on local banks to CBE clearing house for collection as well as the commercial bills upon maturities to be sent to correspondents. Handle the reconciliation of all FCY cheques with the related correspondent accounts and GLs in coordination with the internal control department. Monitor the cheques of the NPL clients that are deposited at our custody in order to ensure proper handling for the critical situation concerning those clients. Review the daily batches for all manual and automated transactions as per processor before delivering to the team leader. Handle the preparation of semi-annual reports of “Exhibit of CPs on hand consolidated” for inventory numbers on bills deposited in the Bank’s treasury. Handle the preparation of daily MIS for the dash board data and the monthly reconciliation. Participate in the related UAT testing and review the results to ensure correct implementation. Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.

Company Description Financial Consultants Group (FCG) is a fast-growing financial consulting firm in the UAE & Egypt , backed by over 20 years of professional experience in finance and consulting services. Founded by professionals with Big Four and top-tier GCC audit firm backgrounds, FCG serves clients across the UAE, GCC, North Africa, the Middle East, and globally through strategic collaborations with financial consultants and specialists. The firm’s client base ranges from large corporates and mid-size entities to small entrepreneurs, with a particular focus on supporting small and medium-sized businesses. FCG is committed to delivering high-quality, tailored services that address the specific needs of entrepreneurial clients while leveraging strong local and international expertise. The firm’s mission is to provide added technical value, updates, and synergies to clients wherever they operate.<br>Role Description The Head of Bookkeeping (Audit Firm) is a full-time, on-site role based in Cairo, Egypt. This role is responsible for leading the bookkeeping function, ensuring accurate and timely recording of financial transactions for a portfolio of clients. Day-to-day responsibilities include overseeing the preparation and review of journal entries, maintaining and reconciling general ledgers, and ensuring that financial records comply with relevant accounting standards and local regulations. The role involves supervising bookkeeping staff, establishing efficient workflows, and implementing best practices for the use of accounting software and tools. The Head of Bookkeeping will collaborate closely with audit, tax, and advisory teams, provide insights to support financial reporting and client decision-making, and participate in process improvements to enhance service quality and efficiency.<br>Qualifications<br>Strong expertise in bookkeeping and journal entries (accounting), with a proven ability to manage and review high-volume transactional data. Solid understanding of financial statements and finance concepts, including the ability to interpret and explain financial information to stakeholders. Proficiency in accounting software and related digital tools, with experience implementing or optimizing systems and workflows. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, ACCA, CMA) are an advantage. Experience in audit firms or professional services environments, preferably in leadership or supervisory roles is a Must Strong analytical, problem-solving, and organizational skills, with attention to detail and a focus on accuracy and compliance. Ability to lead and develop teams, manage deadlines, and coordinate work across multiple client engagements. Effective communication skills in English; Arabic language skills are beneficial.

Company Description Financial Consultants Group (FCG) is a fast-growing financial consulting firm in the UAE, built on more than 20 years of professional experience in finance and consulting. Founded by professionals with Big Four and top-tier GCC audit backgrounds, FCG serves clients across the UAE, GCC, North Africa, the Middle East, and globally through strategic collaborations with other financial consultants. The firm supports a wide client base, from large corporates to midsize entities and small entrepreneurs, with a particular focus on small and medium-sized businesses. FCG is committed to providing high-quality, tailored services grounded in local and international expertise, offering clients technical depth, practical insights, and flexible solutions. The firm’s promise of “Local expertise wherever you are” reflects its dedication to meeting diverse client needs with responsive and reliable service.<br>Role Description The External Audit Manager is responsible for planning, executing, and overseeing external audit engagements for a diverse portfolio of clients. This full-time, on-site role, based in Cairo, Egypt, includes leading audit teams, coordinating fieldwork, and ensuring compliance with applicable accounting and auditing standards. The External Audit Manager will review financial statements, assess internal controls, identify risks, and provide recommendations to enhance financial reporting and governance. The role involves managing client relationships, preparing audit reports, presenting findings to management, and supporting business development activities as needed. The External Audit Manager will also mentor team members, contribute to continuous improvement of audit methodologies, and ensure adherence to firm policies and quality standards.<br>Qualifications<br> Ability to work with and interpret Financial Statements, including preparation, review, and analysis. Strong Analytical Skills applied to finance, risk assessment, and audit findings. Solid foundation in Finance and Accounting principles, standards, and regulations. Hands-on experience in planning and performing Financial Audits in line with professional auditing standards. Relevant university degree in Accounting, Finance, or a related field; professional certifications such as CPA, CA, ACCA, or equivalent are highly beneficial. Proven experience in external audit, preferably with exposure to a range of industries and organizational sizes. Strong communication skills, including the ability to explain complex issues clearly to clients and team members. Demonstrated leadership, team management, and time-management skills, with the ability to handle multiple engagements. High level of professional integrity, attention to detail, and commitment to quality and continuous improvement.

Job Overview We are looking for a detail-oriented and experienced French Quality Assurance Specialist to join our team. The successful candidate will be responsible for monitoring and evaluating customer interactions, ensuring compliance with established quality standards, and identifying opportunities to improve both employee performance and the overall customer experience. The ideal candidate will have strong French and English communication skills, excellent attention to detail, analytical thinking, and the ability to provide constructive feedback based on objective quality assessments. Key Responsibilities Monitor and evaluate customer interactions across different communication channels, including calls, emails, and chats. Conduct regular quality assessments based on established quality standards, procedures, and client requirements. Identify quality gaps, process issues, and recurring performance trends. Provide accurate, objective, and constructive feedback to employees based on quality evaluations. Prepare and maintain quality reports, scorecards, and performance records. Analyze quality data and identify opportunities for continuous improvement. Work closely with Operations, Training, and other relevant departments to address quality concerns. Participate in calibration sessions to ensure consistency and accuracy in the evaluation process. Ensure all evaluations are conducted fairly and in accordance with established quality guidelines. Escalate critical quality issues and recurring performance concerns when required. Support the implementation of quality improvement initiatives. Maintain a strong understanding of processes, policies, client requirements, and quality expectations. Contribute to improving customer experience and overall operational performance. Requirements Fluency in French, with excellent verbal and written communication skills. Good command of English, both written and spoken. Previous experience in Quality Assurance, Quality Control, Customer Service, Operations, or a related field is preferred. Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Ability to identify performance gaps and recommend practical improvement actions. Strong communication and interpersonal skills. Ability to deliver constructive feedback professionally. Strong organizational and time-management skills. Ability to work independently and effectively within a team. Good knowledge of Microsoft Office, particularly Excel and reporting tools. Preferred Qualifications Previous experience in a French-speaking customer service or contact center environment. Experience using quality monitoring tools and performance scorecards. Knowledge of customer experience and quality KPIs. Previous experience participating in calibration sessions and quality improvement initiatives. What We’re Looking For The ideal candidate is quality-focused, analytical, objective, and highly detail-oriented, with the ability to identify issues, communicate findings clearly, and contribute to continuous improvement. If you are passionate about quality, customer experience, and operational excellence, we would be happy to hear from you. Apply now and join our team.

Sales Development Representative (SDR) – Saa S B2B Coldcalling – UAE & Saudi Arabia Company: Cairo929Location: Egypt – Fully Remote Employment Type: Full-Time Start: 15.09.2026About the Job We are looking for an experienced Sales Development Representative (SDR) based in Egypt to join our team and handle B2B cold-calling campaigns targeting companies across the UAE and Saudi Arabia. The SDR will be responsible for identifying relevant businesses, connecting with decision-makers, qualifying their needs, and booking qualified meetings for the sales team. This role is highly focused on outbound calling, so we are looking for someone confident, persistent, and comfortable speaking with senior business decision-makers. Requirements Minimum 1 year of experience in B2B cold calling, SDR, telesales, or outbound sales Proven experience making a high volume of outbound calls Experience targeting the UAE and/or Saudi Arabian market is a must Strong spoken English and professional communication skills Comfortable speaking with senior decision-makers Strong objection-handling and qualification skills Experience with CRM systems and maintaining accurate call records Comfortable working with daily and monthly sales KPIsAbility to work independently in a fully remote environment Based in Egypt Key Responsibilities Make high-volume B2B cold calls to prospects across the UAE and Saudi Arabia Identify and connect with relevant decision-makers across different industries Conduct professional discovery conversations and identify potential business opportunities Handle objections confidently and maintain control of cold calls Book qualified meetings with interested prospects Maintain accurate prospect information, call feedback, and follow-ups in the CRMConsistently achieve daily calling, qualification, and meeting-booking KPIsIdeal Candidate The ideal candidate is:Confident and comfortable making cold calls throughout the day Highly persistent and able to handle rejection without losing motivation Naturally curious and able to ask the right qualification questions Strong at building rapport quickly with prospects Benefits Fully remote – work from Egypt B2B outbound campaigns targeting the UAE and Saudi Arabian markets Performance-driven environment with clear KPIs and targets Opportunity to develop strong experience in B2B Saa S and consultative outbound sales Direct exposure to senior business decision-makers Opportunity for professional growth within Cairo929Immediate start opportunity for the right candidate

Leasing Manager <br>About the Role:We are looking for a motivated and results-driven Leasing Manager to lead the leasing and sales activities of our co-working space. The ideal candidate will be responsible for generating leads, conducting tours, closing memberships and office agreements, and building strong relationships with freelancers, startups, SMEs, corporate clients, and business partners. The Leasing Manager will play a key role in achieving occupancy targets, increasing revenue, and positioning the co-working space as a preferred business destination. Key Responsibilities: * Generate new leasing leads through calls, visits, referrals, partnerships, and networking. * Conduct professional tours for potential members and corporate clients. * Present available offices, desks, meeting rooms, and membership packages. * Prepare proposals, quotations, offers, and leasing agreements. * Negotiate terms and close deals in line with company policies and revenue targets. * Follow up with leads and maintain a strong sales pipeline. * Achieve monthly and quarterly leasing and occupancy targets. * Build and maintain relationships with startups, SMEs, corporates, brokers, and business communities. * Monitor market trends, competitor pricing, and customer needs. * Coordinate with the operations and community teams to ensure smooth onboarding for new members. * Support renewals, upselling, and expansion opportunities with existing members. * Maintain accurate records of leads, deals, contracts, payments, and reports. * Represent the co-working space professionally during events, exhibitions, and business meetings. Requirements: * Previous experience in leasing, sales, business development, real estate, serviced offices, co-working spaces, or commercial properties. * Strong sales, negotiation, and closing skills. * Excellent communication and presentation skills. * Target-oriented and able to work under pressure. * Good understanding of client needs and commercial terms. * Professional appearance and confident personality. * Good English language skills. * Ability to manage leads, follow-ups, and reports using CRM, Excel, or Google Sheets. * Strong networking and relationship-building skills. Preferred Qualifications: * Experience in commercial leasing, office spaces, business centers, or co-working spaces. * Existing network with startups, SMEs, brokers, or corporate clients. * Knowledge of flexible office solutions, serviced offices, and membership-based leasing models. Key Skills: Leasing, sales, negotiation, closing deals, lead generation, client relationship management, commercial awareness, business development, reporting, occupancy management. Reporting To: Commercial Manager / Head of Leasing Location: New Cairo - Egypt<br>Kindly send your CV through: careers@plug-n.com

Company Description 4Level1 provides comprehensive English language programs tailored to adults and young adults seeking to improve their communication skills. All courses are aligned with international CEFR standards, emphasizing practical, effective language use across reading, writing, listening, and speaking. The curriculum focuses on real-world communicative goals, helping learners build confidence for academic, professional, and social contexts. 4Level1 delivers both online and face-to-face classes, teaching students across the Middle East remotely and offering in-person classes in Riyadh. The organization is committed to high-quality instruction and learner success in diverse, multicultural environments.<br>Role Description The Talent Acquisition & Sourcing Manager is a full-time, on-site role based in Qesm El Maadi. This role is responsible for leading end-to-end recruitment processes, including defining hiring needs with stakeholders, developing sourcing strategies, and managing candidate pipelines. The manager will post and optimize job ads, proactively source candidates through multiple channels, screen applications, conduct interviews, and coordinate assessments. The role includes building relationships with educational professionals and other talent networks, maintaining recruitment data and reports, and ensuring an efficient, inclusive, and positive candidate experience. The manager will also contribute to employer branding efforts, collaborate with HR on workforce planning, and continuously refine recruitment practices to support the organization’s growth.<br>Qualifications<br> Strong talent acquisition and sourcing skills, including experience with full-cycle recruitment and proactive candidate pipeline development. Proficiency in using recruitment platforms, social media, and networking tools to identify and engage qualified candidates. Solid interviewing, candidate assessment, and selection skills, with the ability to evaluate both technical and behavioral competencies. Experience in stakeholder management, including partnering with hiring managers to define role requirements and provide market insights. Ability to manage multiple vacancies, prioritize tasks, and maintain accurate recruitment tracking and reporting. Excellent written and verbal communication skills in English; Arabic language skills are an advantage. Demonstrated commitment to inclusive, non-discriminatory hiring practices and a positive candidate experience. Bachelor’s degree in Human Resources, Business, or a related field; prior experience in education or training organizations is a plus. Comfort working in an on-site environment in Qesm El Maadi and collaborating with diverse, cross-cultural teams.

Junior Electrical Design Engineer – Infrastructure<br>Key Responsibilities Assist in the design of electrical systems for infrastructure projects, including water and wastewater pumping stations, treatment plants, and utility networks. Prepare electrical design drawings, including single-line diagrams, lighting layouts, power distribution drawings, cable routing, and wiring diagrams under the supervision of senior engineers. Perform electrical load calculations, voltage drop calculations, cable sizing, and equipment selection in accordance with project requirements. Support the preparation of technical specifications, BOQs, and material schedules for electrical systems. Assist in selecting electrical equipment such as transformers, generators, switchgear, MCCs, and control panels. Coordinate with Mechanical, Civil, Structural, and ICA engineers to ensure proper integration of electrical designs. Revise and update engineering drawings based on design reviews, client comments, and project requirements. Ensure that electrical designs comply with applicable codes, standards, safety regulations, and company procedures. Participate in site visits to collect project data, verify existing conditions, and support construction activities when required. Assist during testing and commissioning activities and provide technical support for resolving design-related issues. Maintain organized project documentation, calculations, and drawing revisions. Continuously develop technical knowledge and stay updated with engineering standards, software, and industry best practices. General Responsibilities Perform any other engineering duties assigned by the Direct Manager within the scope of work. Adhere to company policies, procedures, and professional ethics. Ensure compliance with applicable laws, regulations, and health & safety requirements. Work collaboratively with team members to achieve project objectives and deadlines. Person Specification: Education Bachelor's Degree in Electrical Engineering.<br>Experience3-5 years of experience in electrical design for infrastructure or building services.<br>Technical Skills Good knowledge of electrical design principles and power distribution systems. Familiarity with infrastructure projects, especially water and wastewater systems, is preferred. Proficiency in Auto CAD is required. Knowledge of ETAP, Revit MEP, Dialux, or other electrical design software is an advantage. Good understanding of electrical codes and standards (IEC, NEC, local regulations). Good command of Microsoft Office (Excel, Word, Power Point). Personal Skills Strong willingness to learn and develop technical skills. Good analytical and problem-solving abilities. Attention to detail and accuracy. Good communication and teamwork skills. Ability to manage assigned tasks and meet project deadlines. Positive attitude and eagerness to work in a collaborative engineering environment.

Job Summary:The Trading Affairs Manager is responsible for managing and controlling the commercial cycle of electricity and water utility services, including billing, tariff management, customer accounts, collection monitoring, Electricity and Water suppliers invoice validation, energy balance, commercial losses, and performance reporting. The role ensures accurate consumption-to-billing conversion, proper revenue capture, effective commercial controls, and reliable reporting across the company’s projects.<br>Key Responsibilities Manage the monthly billing cycle for prepaid and postpaid electricity and water customers, ensuring accuracy and timely completion. Review meter readings and consumption data and investigate missing readings, abnormal consumption, unbilled customers, and billing discrepancies. Manage and validate tariffs, consumption brackets, service fees, and other applicable charges across different projects and customer categories. Monitor customer accounts, billing adjustments, outstanding balances, and commercial disputes. Monitor collection performance, collection ratios, outstanding receivables, and aging and highlight collection risks to management. Review and validate electricity and water supplier invoices, including meter readings, consumption quantities, tariffs, and invoice values before payment processing. Prepare and monitor energy/water balance, comparing purchased versus sold quantities and analyzing losses in k Wh/m³, percentage, and financial value. Identify potential revenue leakage and commercial losses and coordinate corrective actions with Metering, Inspection & Monitoring, Operations, and other concerned teams. Perform reconciliation between prepaid metering systems, billing systems, ERP, and financial records. Monitor contractual revenues, service charges, revenue-sharing mechanisms, and other commercial contractual obligations. Prepare periodic management reports covering billing, revenue, collections, purchased utilities, losses, outstanding receivables, and overall project commercial performance. Lead and develop the Trading Affairs team and establish effective workflows, controls, and procedures.<br>Qualifications:Bachelor's degree in Engineering, Commerce, Accounting, Business Administration, or related field.7–10 years of relevant experience, preferably within electricity/water utilities, distribution, smart metering, billing, or similar businesses. Minimum 3 years in a supervisory or managerial position. Strong experience in utility billing, metering/consumption data, energy balance, revenue assurance, and commercial reporting. Experience with prepaid and postpaid billing environments is preferred. Strong knowledge of ERP/billing systems and advanced Microsoft Excel. Power BI and smart metering/AMI experience are considered an advantage.<br>If interested, please send your updated resume in a PDF format to: jobs@madkour.com.eg mentioning the job title in the e-mail subject.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><span>Manage a reduced, specialized caseload of the most <strong>complex, sensitive, high-risk, or executive-level complaints</strong> (e.g., those involving legal, media, or regulatory escalation).</span></li><li><span>Apply expert judgment and knowledge to resolve issues where policy or procedure may not be immediately clear, making impartial and evidence-based decisions.</span></li><li><span>Act as a <strong>subject matter expert (SME)</strong> and first-point escalation for the Complaints Officers, providing guidance, coaching, and technical advice on complex cases.</span></li><li><span>Support the Complaints Manager in the daily supervision and quality assurance of the team's output.</span></li><li><span>Assist in training and onboarding new team members on complaints procedures, systems, and best practices.</span></li><li><span>Conduct in-depth <strong>root cause analysis</strong> and trend identification from complaint data to identify systemic failures and areas of organizational risk.</span></li><li><span>Develop and propose <strong>corrective and preventative action plans</strong> (CAPA) and policy/process improvements to senior management.</span></li><li><span>Lead or participate in cross-functional projects aimed at enhancing service delivery and reducing complaint volumes.</span></li><li><span>Ensure the complaints handling process remains compliant with evolving regulatory and legislative requirements.</span></li><li><p><span><span>Investigate complaints thoroughly , gather relevant information and analyze&nbsp;</span></span></p><br></li><li><span><span>Provide timely and accurate responses to customer inquiries and complaints.</span></span></li><li><span><span>Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers</span></span></li><li><p><span><span>To develop and maintain optimum level of service quality with external and internal customers by ensuring complaints resolution in reasonable TAT as per SLAs</span></span></p><br></li><li><span><span>To perform in-depth investigation and true RCA (root-cause analysis) to get to the bottom of problems impacting customers</span></span></li><li><span><span>To maintain courteous, proactive and resolution-oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints</span></span></li><li><p><span><span>To visibly improve customer satisfaction scores and related survey results through complaint resolution</span></span></p><br></li><li><p><span><span>Document all customer interactions, complaints, and resolutions accurately and comprehensively in the complaint management system (CRM)Ensure that customer interactions comply with regulatory requirements, confidentiality standards, and bank policies</span></span></p><br></li><li><p><span><span>Coordinate and maintain a strong follow-up with internal departments, including Operations, Business, Compliance, &nbsp;Risk, Technology and legal teams, to investigate and resolve complaints effectively.</span></span></p><br></li><li><p><span><span>Contribute towards process and quality improvement within the bank by highlighting recurring issues and investigating root causes. By providing constructive feedback on service quality aspects through first hand observations.</span></span></p><br></li><li><p><span><span>Work to exceed the service standards and indicators and be individually responsible for prompt reporting of the same on an ongoing basis.</span></span></p><br></li><li><span><span>Contribute towards team building and create positive energy to boost team’s productivity.</span></span></li></ul><br> </div>

Company Description Gourmet Egypt is a premium food retailer that has been serving passionate food enthusiasts since 2006. The company has evolved from supplying select imported ingredients to five-star hotels into operating flagship stores and production facilities that create its “Handcrafted by Gourmet” product range. These products combine the finest local and imported ingredients and are developed by in-house culinary experts and renowned visiting chefs. Gourmet Egypt also offers a state-of-the-art e-commerce platform, including a webstore, mobile app, and shopable recipes, to best serve customers. The company’s culture centers on community, treating customers like family, and empowering team members who are skilled, passionate about food, and committed to exceptional service. Role Description This is a full-time, on-site Retail Accountant role based in Cairo, focused on supermarket operations and collaboration with external accounting firms. The Retail Accountant will handle daily financial recording for store operations, including sales reconciliation, cash and bank transactions, inventory costing, and expense tracking. The role involves preparing and reviewing accounting entries, supporting monthly and annual closing activities, and ensuring compliance with internal controls and local regulations. The Retail Accountant will coordinate with store management and external accounting partners to resolve discrepancies, support audits, and provide accurate financial reports and analysis for decision-making. The individual will also contribute to process improvement in retail financial workflows and support budgeting and forecasting for supermarket operations. Qualifications Strong retail and supermarket accounting skills, including sales reconciliation, inventory accounting, cost of goods sold, and store-level P&L analysis. Experience working with or within accounting firms, including audit support, financial statement preparation, and compliance with accounting standards. Proficiency in accounting software and ERP systems, as well as strong Excel skills for reporting, data analysis, and financial modeling. Solid understanding of local tax regulations, internal controls, and financial policies relevant to retail operations. Excellent attention to detail, numerical accuracy, and ability to identify and resolve discrepancies quickly. Strong communication and collaboration skills, with the ability to work effectively with store teams, finance colleagues, and external partners. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, CMA) are an advantage. Previous experience in supermarket, FMCG, or retail environments is highly beneficial, along with an interest in food and customer-centric service.

Job Objective:P&L Monthly reviewing and take the necessary actions. Yearly Budget. Revenue Validation. Manpower Management.<br>Key Responsibilities:Preparing Annual Budget (OPEX & CAPEX) for the whole Digital across all offices after making sure the needs of our subsections and various technical requirements. Submit the budget on the system for reviewing. Reviewing a monthly P&L breakdown for whole Digital across all locations and make sure all expenses distributed to the right accounts, Making the needful Verification if there any major variance between the actual and the budget with who relevant partners. Submit a detailed monthly report for Digital's board. Reviewing the monthly Digital revenue throw Power BI and monthly P&L report, and make sure all revenue is collecting after making the needful verification for each source of revenue (Social Media Monetization per Platforms, Digital campaigns, Digital projects, Brand Integration etc.), operating and following up the costs for each project. Maintain whitelists of official social media accounts. Following up the implementation and renewal of contracts as well as accounts and licenses, making it easier for digital employees to do their work optimally. In addition, reviewing the cost of the above according to previously agreed budgets, while maintaining and saving by discussing with the relevant departments (procurement, information technology). Preparing a regularly updated employee list which includes all employment data, Preparing the required organizational charts accordingly. Following up with the relevant HR for new vacancies, replacements and other resources needed for commercial projects, Preparing the promotions and salaries adjustment plan with the function heads and Digital board, and following up with HR to implement. Following-up with the other shared functions (Admin, HR, Finance, IT, Procurements, …) to terminate any pending matters of the department or staff if any.<br>Qualifications / Requirements :Bachelor’s degree Business administration or Finance.<br>Experience:6 - 8 years of Experience in Business Planning unite.<br>Technical and Behavioral Competencies:Profound knowledge of various businesses and their infrastructure. Good understanding of business process modelling, change control and change management. Proficient with Excel, MS Access, Power BI, and Cognos software. Ability to use various software and leverage new analytical techniques. Ability to train, instruct, and supervise personnel. Ability to identify issues and resolve problems. Ability to review contracts for terms, pricing, and approvals. Ability to create pricing strategy and business modelling for projects. Excellent presentation skills, communication skills and management skills Results Oriented Conflict Resolution Problem Solving Strategic Thinking Financial Vision

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As an <b>Oracle Cloud Security Manager </b>at Accenture, you will join the Oracle Security Delivery team and lead large or multiple medium-sized Oracle Security projects. As a Delivery Lead, you will own end-to-end project delivery to meet operational, contractual, and financial commitments, ensuring service quality and efficiency, managing delivery outcomes, and identifying opportunities for follow-on work through upselling and cross-selling. You will act as a subject matter expert, manage and enable your team to perform effectively, take responsibility for team decisions, engage across multiple teams, and contribute to key decisions, providing solutions to problems that span teams. Advanced proficiency in Project Management is required, with advanced proficiency in Oracle Security recommended and advanced proficiency in Oracle Cloud suggested.</p><br><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li>Lead end-to-end security design, build, testing, and go-live activities for Oracle Fusion Cloud applications across HCM, Finance, SCM, EPM, and Risk Management &amp; Compliance (RMC).</li><li>Maintain a strong functional understanding of all Oracle SaaS applications (HCM, Finance, SCM, EPM, Primavera, Sales Cloud, Retail) and OCI services (OIC, API Gateway, Firewalls, WAF, KMS, Vault, Cloud Guard).</li><li>Communicate directly with client stakeholders and follow the agreed governance model for project status and progress, including daily stand-ups, weekly status updates, monthly status reviews, and SteerCo meetings.</li><li>Own project charter documentation, including the kickoff deck, project plan, RACI, dependencies, risks, and mitigation plans.</li><li>Plan, schedule, and execute design workshops with client stakeholders to understand business requirements and finalize the technical solution.</li><li>Coordinate cross-functional teams to align project objectives with client expectations and business goals.</li><li>Analyze project risks and develop mitigation strategies to ensure successful delivery.</li><li>Review the architecture and govern the implementation of role-based access control (RBAC), data security policies, and segregation of duties (SoD) frameworks across all Fusion modules.</li><li>Review the design and govern the configuration of OCI IAM, including Identity Domains, policies, groups, and federation, to support enterprise-grade access governance across Oracle Fusion Applications (HCM, Finance, SCM, Primavera, CX).</li><li>Review and govern the implementation of OCI PaaS landing zone security, including network security, compartment architecture, and cloud security posture management.</li><li>Ensure solution compliance with UAE data residency, privacy, and regulatory requirements throughout the delivery lifecycle.</li><li>Collaborate with functional and technical teams to translate business requirements into security configurations, roles, and privilege hierarchies.</li><li>Act as the primary security SME liaising with client stakeholders, Oracle support, and third-party auditors during delivery and hypercare.</li><li>Drive continuous improvement initiatives to enhance delivery processes and service quality.</li></ul><br> </div>

<p>Create, update and maintain the project submittal log and all other project-specific quality control reports Provide written daily QC reports that reinforce activities that are being constructed in conformance with each specific project's established standard and constructively confront non-conformances to produce the desired outcome in a timely manner Implement the QC management system at the site Coordinate quality inspections with all the site staff Prepares reports by collecting, analyzing, and summarizing data; making recommendations Verify and document that all materials received for the project are in conformance with the approved submittal, are handled and stored appropriately, and are acceptable for use in the project Conduct preconstruction meetings with new and existing subcontractors and the superintendent at least two days prior to the start of each new phase of the work to discuss issues that affect quality. Document these meetings in the daily QC report and Preparatory Phase reports Schedule, document the results of, and maintain a log of all code and independent inspections that are required. Clearly document, correct, and re-inspect all non-conformances prior to covering up work Document final inspections, certificates of occupancy, and acceptance of the works and various phases thereof Maintain the project "as-built" drawings. Coordinate all types of testing on site Coordinate with the customers representative on all quality matters Coordinate all receipt inspections Monitor and Implementation of document controlling system and other procedures Distribute relevant QC documentation to site subcontractors Verify that the quality-related site activities are in accordance with the applicable codes and standards Participate in the site s internal and external site audits Plans and directs activities concerned with the development, application, and maintenance of quality standards for industrial processes, materials, and products Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data. Develops sampling plans by applying attribute, variable, and sequential sampling methods Assist QC Manager in conducting internal quality audits. Provide technical support to the Project Manager and guidance to site staff in the submission of materials for approval, request for inspection, and shop drawings. Liaise with the Client's representatives for the conduct of day-to-day quality-related project activities.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor in Civil Engineering. Minimum Required Professional Experience from 2:5 years of experience in quality control &amp; quality assurance programs of similar size and type.</p>

<p><b>AP Accountant</b></p><p>What you will enjoy doing</p><p>Review, verify, and process supplier invoices accurately and on time.</p><p>Match invoices with purchase orders and goods received notes (three-way matching).</p><p>Prepare and process payments through bank transfers, checks, or other payment methods.</p><p>Reconcile vendor statements and resolve invoice discrepancies.</p><p>Maintain accurate accounts payable records and documentation.</p><p>Monitor accounts to ensure payments are made according to agreed terms.</p><p>Assist with month-end and year-end closing activities, including AP reconciliations and accruals.</p><p>Communicate with vendors to resolve payment inquiries and maintain positive relationships.</p><p>Ensure compliance with company policies, tax regulations, and accounting standards.</p><p>Support internal and external audits by providing required documentation.</p><p>Prepare AP reports and assist management with cash flow forecasting.</p><p>What makes you great</p><p>Bachelor's degree in Accounting, Finance, or a related field.</p><p>2– 4 years of practical experience in Accounts Payable or General Accounting; experience within a Shared Service Center environment is considered an advantage.</p><p>Good understanding of accounting principles, financial controls, and Accounts Payable best practices.</p><p>Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics 365 (D365), or similar ERP platforms.</p><p>Strong Microsoft Excel skills with the ability to analyze financial data efficiently.</p><p>Knowledge of VAT, withholding tax, and local tax regulations is an advantage.</p><p>Excellent analytical, organizational, and problem-solving skills with strong attention to detail.</p><p>High level of personal responsibility, integrity, and confidentiality.</p><p>Strong communication skills with the ability to build effective relationships with internal and external stakeholders.</p><p>Customer-oriented mindset with a proactive and hands-on approach to problem solving.</p><p>Ability to manage multiple priorities and work effectively under deadlines.</p><p>Very good English communication skills, both verbal and written.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>2 4 years of practical experience in Accounts Payable or General Accounting; experience within a Shared Service Center environment is considered an advantage.</li><li>Good understanding of accounting principles, financial controls, and Accounts Payable best practices.</li><li>Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics 365 (D365), or similar ERP platforms.</li><li>Strong Microsoft Excel skills with the ability to analyze financial data efficiently.</li><li>Knowledge of VAT, withholding tax, and local tax regulations is an advantage.</li><li>Excellent analytical, organizational, and problem-solving skills with strong attention to detail.</li><li>High level of personal responsibility, integrity, and confidentiality.</li><li>Strong communication skills with the ability to build effective relationships with internal and external stakeholders.</li><li>Customer-oriented mindset with a proactive and hands-on approach to problem solving.</li><li>Ability to manage multiple priorities and work effectively under deadlines.</li><li>Very good English communication skills, both verbal and written.</li></ul>

<p><br></p><p>About the Role: Project Management in Translation and Localisation</p><p>As a Project Manager, you will oversee end-to-end delivery of translation and localisation projects, ensuring they run on time, within scope, and meet client expectations. You will coordinate internal teams, external linguists, and technology resources, applying strong time-management, communication, and technical skills to keep projects on track.</p><p>Key Responsibilities:</p><p>Delivery, Communication &amp; Collaboration</p><ul><li>Own project delivery from initiation to closure, ensuring milestones and deadlines are met while maintaining quality and budgetary targets.</li><li>Act as the primary point of contact for clients, vendors, and internal stakeholders providing clear, professional, and timely updates.</li><li>Plan and allocate resources effectively, scheduling linguists and reviewers, and matching skills to project needs.</li><li>Use project management and CAT tools to set up projects, manage files, track progress, and record accurate project data.</li><li>Identify, escalate, and mitigate risks and bottlenecks proactively to avoid delays and safeguard quality.</li><li>Coordinate quality assurance activities, including linguistic QA and technical checks within CAT environments when required.</li><li>Prepare proposals, costings, reports, and post-project reviews to support continuous improvement and client retention.</li></ul><p>What Success Looks Like in This Role</p><ul><li>Projects consistently delivered on schedule, within scope, and to the client's satisfaction.</li><li>Strong, trust-based relationships with clients, suppliers, and colleagues that enable smooth cooperation.</li><li>Efficient, well-documented project processes and accurate use of PM tools and CAT systems.</li><li>Regular contributions to process improvements that enhance productivity and client experience.</li></ul><p>What You'll Gain:</p><p>Development, Impact &amp; Community</p><ul><li>Opportunities for professional growth and career progression in a global, fast-growing company.</li><li>Hands-on experience managing projects that enable cross-cultural communication and international business.</li><li>A supportive, diverse team environment that values initiative and collaboration.</li><li>The chance to shape project management practices and have a direct impact on client satisfaction.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Essential Skills &amp; Qualifications</h2><ul><li>Proven technical experience working with CAT tools (e.g., Trados), project management platforms, and the MS Office suite.</li><li>Excellent command of English (written and spoken); additional languages are advantageous.</li><li>Strong teamwork skills with the ability to collaborate across time zones and with diverse cultural backgrounds.</li><li>Exceptional time-management and organisational ability able to prioritise competing tasks under tight deadlines.</li><li>Customer-focused mindset with a commitment to delivering high-quality outcomes and building lasting client relationships.</li><li>Clear and professional communicator, comfortable handling client queries, feedback, and escalations.</li><li>1-3 years experience in project management or coordination, preferably within localisation, translation, or tech-enabled services.</li></ul>

<p>Role Overview We re looking for a Finance Manager with a strong FP&amp;A and business partnering mindset to lead day-to-day finance operations and drive financial performance across multiple business units. This role goes beyond traditional accounting you ll act as a strategic partner to leadership , supporting decision-making, improving financial visibility, and ensuring alignment with group governance and reporting standards. Key Responsibilities Lead day-to-day finance operations and ensure smooth coordination with outsourced finance teams Support and drive budgeting, forecasting, and financial planning cycles Review GL and financial data , ensuring accuracy and completeness Deliver timely and accurate financial reports to senior management Translate financial results into actionable business insights Partner with CEO, CFO, and brand managers to support strategic decisions Monitor business performance and enhance financial visibility across brands Ensure compliance with group finance governance and reporting frameworks Handle multiple priorities in a fast-paced, evolving environment What We re Looking For Strong experience in FP&amp;A and business partnering (not just accounting/bookkeeping) Experience working within a matrix organization Hands-on experience managing or reviewing work of outsourced finance teams Strong ownership mindset with ability to work independently and follow through Excellent communication skills with exposure to senior stakeholders Ability to simplify financial data into clear insights and actions Experience in multi-entity or group structures is highly preferred Familiarity with ERP systems (preferably Odoo) Comfortable working within structured governance and reporting environments Ability to perform under pressure and manage shifting priorities Why Join? Strategic exposure working closely with C-level leadership Opportunity to influence business decisions across multiple brands High-impact role with strong ownership and visibility Dynamic and fast-paced environment with room for growth Interested? Apply now or reach out to learn more about this opportunity.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong experience in FP&amp;A and business partnering (not just accounting/bookkeeping)</li><li>Experience working within a matrix organization</li><li>Hands-on experience managing or reviewing work of outsourced finance teams</li><li>Strong ownership mindset with ability to work independently and follow through</li><li>Excellent communication skills with exposure to senior stakeholders</li><li>Ability to simplify financial data into clear insights and actions</li><li>Experience in multi-entity or group structures is highly preferred</li><li>Familiarity with ERP systems (preferably Odoo)</li><li>Comfortable working within structured governance and reporting environments</li><li>Ability to perform under pressure and manage shifting priorities</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​</p><br> <p>Join EY and help to build a better working world.</p><br> <p><b>The opportunity</b></p><br> <p>EY is looking for an experienced External Auditor to assist our Audit team in accurately reporting financial statements and offering valuable insights on accounting matters.</p><br> <p><b>Your key responsibilities</b></p><br> <p>As part of the Audit team, you'll contribute technically to audit engagements and internal projects. You'll build relationships, identify potential business opportunities for EY, and focus on anticipating risks. Additionally, you'll ensure that client deliverables are of high quality and undergo review by the next-level reviewer before submission</p><br> <p><b>Skills and attributes for success</b></p><br> <ul> <li>Strong academic record, including a degree or professional qualification, such as ACCA, CPA, CA</li> <li>2+ years professional experience in external audit professional services firms</li> <li>Track record with a leading international audit firm</li> </ul> <p><b>Ideally, you’ll also</b></p><br> <ul> <li>Proficiency in the Arabic &amp; English languages</li> </ul> <p><b>What we look for</b></p><br> <p>We seek confident entrepreneurs to drive innovative strategic visions and shape their unique EY journey with business acumen.</p><br> <p><b>What we offer you </b></p><br> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY </b>| Building a better working world</p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>