Database Developer Jobs
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<h2 class="h5">Job description</h2>
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<p><b>Requisition ID 65713 <br>Position Type FT Permanent <br>Workplace Arrangement #LI-Onsite </b></p><br><br><b>About Kerry</b> <br>Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.<br><b>About the role</b> <br><p>The QA Specialist is responsible for ensuring compliance with food safety, quality, and regulatory standards across production processes. The role involves conducting quality inspections, monitoring product quality, supporting laboratory testing activities, investigating quality issues, and ensuring adherence to company quality assurance procedures within the food and beverage manufacturing environment.</p><br><br><br><strong>Location</strong> 6th of October City<br><strong>Employment Type</strong> Full-time (Rotational Shifts)<br><strong>Reporting To</strong> QA Lab Supervisor<br><b>Key responsibilities</b> <br><ul><li>Conduct and document chemical, physical, and organoleptic testing of raw materials and finished products according to approved methods and SOPs.</li><li>Ensure all testing is performed accurately and within defined timelines, with proper documentation and reporting.</li><li>Identify and report non-conformances, support investigations, and assist in corrective and preventive actions (CAPA).</li><li>Perform internal calibration checks and routine verification of laboratory instruments and equipment.</li><li>Perform sanitation & hygiene testing in line with company standards and regulatory requirements.</li><li>Participate in product issue investigations and customer complaint analysis.</li><li>Ensure compliance with food safety and quality requirements on production lines.</li><li>Inspect and receive raw and packaging materials based on receiving procedures and approved specifications.</li><li>Maintain proper storage and traceability of retained and shelf-life samples.</li><li>Maintain laboratory equipment, perform minor maintenance, and ensure availability of properly functioning tools and reagents.</li><li>Conduct sampling of finished products and raw material in accordance with the approved sampling plan.</li><li>Follow all Good Laboratory Practices (GLP) within the lab and follow all the Lab. documented procedures and instructions regarding HACCP, ISO, Hygiene, and EHS.</li><li>Utilize Microsoft Excel and inventory management systems for data entry, tracking, and reporting.</li><li>Communicate effectively with cross-functional teams and escalate issues to the Quality Supervisor as needed.</li><li>Perform any additional tasks assigned by the department.a</li></ul><br><b>Qualifications and skills</b> <br><ul><li>Bachelor’s degree in a relevant scientific field (Food Science, Chemistry, Microbiology, Agriculture, or related discipline).</li><li>2–3 years of hands-on experience in Quality Assurance / Laboratory testing within the Food & Beverage industry.</li><li>Solid understanding of food safety and quality systems, including HACCP, ISO standards, GLP, and GMP.</li><li>Experience in performing chemical, physical, and basic microbiological analyses, with strong adherence to standard methods and SOPs.</li><li>Proficiency in using laboratory equipment, calibration practices, and routine maintenance of instruments.</li><li>Good working knowledge of Microsoft Office (Excel, Access) and computerized data management systems for recording and analyzing results.</li><li>Ability to identify deviations, investigate root causes, and support corrective and preventive actions (CAPA).</li><li>High attention to detail with strong analytical and problem-solving skills.</li><li>Effective communication skills (verbal and written), with the ability to clearly report findings and collaborate with cross-functional teams.</li><li>Ability to work both independently and within a team in a fast-paced, shift-based environment.</li><li>Strong organizational skills with the ability to manage multiple tasks and meet deadlines.</li><li>Good command of English.</li></ul><br><p>Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.</p><br><br><p><b>Recruiter</b> #LI-MH1 <br><b>Posting Type</b> LI </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<b>Line of Service</b><br>Internal Firm Services<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>IFS - Internal Firm Services - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description & Summary</b><br>At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.<br>As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.<br><b>Roles & Responsibilities</b> <br>The role sits within a commercially focused technical accounting team in PwC, which will provide a fantastic development opportunity for the candidate to develop commercial focused accounting and reporting skills alongside the opportunity to work on a number of iconic accounting and reporting transformation projects. <br>As a Senior Associate, you will be required to assist the team managers to deliver on iconic and complex accounting advisory engagements with a variety of clients. This will involve: <br>Interacting and developing relationships with key client staff and engaging in a professional and confident manner. <br>Good task management skills as the delivery role requires you to work on potentially multiple projects at the same time and therefore balance and manage your tasks and commitments. <br>Strong technical accounting skills but also apply them in a commercial context and be able to provide practical and commercial accounting advice to clients that address their objectives. <br>Solid knowledge of IFRS and be able to conduct in depth research on complex matters, prepare technical papers for discussion with senior team members and apply critical thinking. <br>Develop and build positive relationships with both internal PwC team members and also client staff. <br>You are also anticipated to have a large amount of interaction with the other PwC lines of services (such as tax, legal, deals, etc.) which requires a high-level understanding of the wider PwC offering and trends outside your core area of expertise. <br><b>Skills and Competencies</b> <br>In-depth understanding of IFRS and general accounting principles. <br>Experience in the Insurance/Financial Services industry including complex accounting matters, market themes and trends. <br>Strong interest and passion for enhancing technical accounting skills. <br>Fluency in both English and Arabic. Excellent communication skills (verbal and written). <br>Ability and willingness to travel within Egypt, the Middle East and wherever the project dictates. <br>Achievement oriented with the ability to be flexible and adaptive on a daily basis. <br>Able to work independently and as part of a team with a fast paced and a high energy that will translate into a high quality output <br>Excellent organisational skills, having the ability to prioritise workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines. <br><b>Educational Qualifications & Certifications</b> <br><b>Education:</b> <br>Bachelor's degree or equivalent in business studies, accounting or finance. <br><b>Qualifications:</b> <br>ACA, ACCA, CPA is preferrable <br><b>Experience:</b> <br>3 - 5 years of audit or other relevant experience in a Big 4 firm or Insurance company. <br>Accounting Advisory experience is beneficial. Similarly, any in the GCC would be beneficial. <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Learning & Facilitation</p><p>Review the Learning needs analysis for the hotel(s) prior to the budget</p><p>Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel s goals and strategic plan</p><p>Follow-up on all training activities within the hotel(s)</p><p>Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training</p><p>Ensure coordination and delivery of training programs of all internal providers</p><p>Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked</p><p>Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders</p><p>Support the Quality and Learning Manager in the development of Departmental Trainers as required</p><p>See where synergies can be made with regards to training programmes</p><p>Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel(s)</p><p>Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby & ensure colleague completion of all required training</p><p>Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid</p><p>Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training</p><p>Able to facilitate training to all levels in the hotel(s)</p><p>Act as a champion of the creation of a learning culture</p><p>Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning & Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making.</p><p>Talent Development & Performance Management</p><p>Assists with the bi-annual Talent Review process in conjunction with the Department Heads are conducted and associated documentation maintained to the required standard.</p><p>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for Department Heads and in turn their teams</p><p>Ensure Departments have adequate Departmental Trainers, and these are well utilised</p><p>For all supervisory & managerial positions have a transparent development programme in place in conjunction with the People & Culture leader.</p><p>Development of indirect reports to give them ongoing feedback and development.</p><p>People & Culture Employee Engagement and Communications</p><p>Strive to increase employee s engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals.</p><p>Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (CultureAmp) and People & Culture Audit.</p><p>Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve Engagement scores year on year.</p><p>Represent the organization as an exemplary ambassador the Ennismore Culture.</p><p>Finance</p><p>Plan the activities and understands how the contribution of the role will impact the performance of the hotel(s).</p><p>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Always exercise sound judgment and integrity to ensure confidentiality of protected information.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree/Master s Degree from a reputable hospitality/business school preferred in Hospitality or Business Administration, Psychology, Education, Human Resources Management (or equivalent)</li><li>Minimum 7 years of total experience ideally with strong operations background</li><li>At least 4 years of experience in in a leadership role</li><li>High degree of professionalism with strong understanding of hotel operations and business acumen</li><li>Excellent reading, writing and oral proficiency in English language</li><li>Strong working knowledge of digital tools</li><li>Strong leadership, interpersonal and training skills</li><li>Excellent communication and customer contact skills</li><li>Results and service oriented with an eye for details</li><li>Ability to multi-task, work well in stressful & high-pressure situations</li><li>A motivator & self-starter</li><li>Well-presented and professionally always groomed</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Develops and implements the hotel's cigar programme in alignment with the brand's Food & Beverage strategy and luxury service standards.</li><li>Curates, manages and updates the premium cigar collection based on guest preferences, market trends and business objectives.</li><li>Ensures proper storage, preservation and rotation of cigars by maintaining optimal humidity and temperature conditions.</li><li>Maintains the cigar humidor and ensures all products are presented in excellent condition and meet quality standards.</li><li>Monitors inventory levels, establishes minimum and maximum stock quantities and conducts regular inventory counts.</li><li>Controls cigar purchasing activities in accordance with hotel procurement policies and approved suppliers.</li><li>Maximises departmental revenue through premium cigar sales, upselling techniques and luxury guest experiences.</li><li>Recommends suitable cigar pairings with wines, whiskies, cognacs, rums and other premium beverages.</li><li>Provides professional cigar cutting, lighting and serving services according to international standards.</li><li>Conducts cigar tastings and pairing events for guests, VIPs and special hotel occasions.</li><li>Builds and maintains strong relationships with approved cigar suppliers and distributors.</li><li>Trains and coaches Food & Beverage employees on cigar knowledge, storage procedures, service techniques and responsible tobacco service.</li><li>Ensures compliance with local tobacco laws, hotel policies and responsible service regulations.</li><li>Monitors guest satisfaction related to cigar service and implements corrective actions to continuously improve the guest experience.</li><li>Maintains the cleanliness, organization and maintenance of cigar lounges, humidors and cigar accessories.</li><li>Protects and maintains cigar equipment, cutters, lighters, ashtrays and related service items.</li><li>Prepares monthly reports covering cigar sales, inventory, purchasing activities and profitability.</li><li>Assists in preparing annual budgets and revenue forecasts related to cigar operations.</li><li>Supports promotional campaigns, luxury events and VIP functions by creating exclusive cigar experiences.</li><li>Coordinates with restaurant, bar and banquet teams to ensure seamless cigar and beverage service.</li><li>Researches industry trends, new cigar brands and innovations to continuously enhance the hotel's cigar programme.</li><li>Promotes effective communication within the Food & Beverage Department to improve operational efficiency.</li><li>Conducts regular quality inspections to ensure all cigars meet hotel presentation and quality standards.</li><li>Supports sustainability initiatives by reducing waste and ensuring responsible disposal of tobacco-related materials.</li><li>Ensures chemicals used for cleaning storage areas and accessories are handled and stored safely.</li><li>Participates in Food Safety and Quality Management System activities as required.</li><li>Identifies operational issues, analyses performance data and implements continuous improvement plans.</li><li>Maintains the highest standards of professionalism, personal appearance and guest interaction.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education/Experience: </strong>4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods.</li><li><strong>Foreign Language:</strong> Sufficient level of English to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> MS Office applications.</li><li><strong>Skills:</strong> Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview We Are PepsiCo PepsiCo is a leading name in North Africa s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Accountabilities : Sales Volume/Targets: Implement a territory S&D plan and drive team s execution to achieve the company objectives by delivering volume targets. Set retail customer targets and distribution plan along with achieving their targets by category & SKU on monthly basis, while ensuring delivering all incentives such as loyalty programs, discounts, coupons. KPIs: Review regularly the trade coverage plan by analyzing the market universe based on continuous refreshed data in order to ensure updated coverage status. Ensure all required visits and outlet coverage is maximized as per month plan in an effective and efficient manner. Manage the distribution of company brands through enhancing accounts relationships within the territory in order to ensure that availability is maximized in line with the needs of the market by outlet type. Coaching: Develop efficient and effective S&D team through on-the-job coaching & feedback and off-the-job training as per WEC (Winning Every Customer) guidelines so that representation in the trade is superior to competition, ensuring achieving sales targets. Ensure the quality of the EDGE execution standards & steps of the call implementation for retail customers and ensure product range availability in accordance with the company's market share. Assist in the coaching, mentoring and implementation of the Health & Safety programs in the field. Others: Help salesmen to manage the market demand to ensure optimal stock available to meet demand and maximize freshness of product. Explore new opportunities in the market by increasing the number of non-active retail customers and activating zero-sales customers. Owe credit management process in term of utilization, circulation and collection. Added: Ensure Territory productivity, distribution and discipline KPIs are achieved & tracked as per WEC: Integrated tracking guidelines Measures : DC/Unit volume (DSD/ISD/Pre Sell) volume, revenue and channel CTS target as per AOP. Market share and distribution KPIs objectives (cooler penetration, SKU distribution, routes efficiencies, Hand Held and automation KPIs). Performance on S&D productivity initiatives, and CTS. Route KPIs, successful calls, completed calls, success rate, drop size, etc. GTM KPIs reporting and execution score cards including D&A and revenue management KPIs tracking. Qualifications Bachelor s Degree in any relevant discipline. 1 - 4 years of sales experience in FMCGs, preferably in sales field role. Good English language is required. Private Driving License is a must.</div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p>CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external.</p><p>Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members.</p><p>Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement.</p><p>Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li><li>OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <strong>Are you ready to join our digital revolution journey?</strong> </div>
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<div>At <strong> <span>Aleph</span> </strong>, we re not just part of the digital advertising landscape we re shaping its future. Representing the world s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.</div>
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<div>Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.</div>
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<div>With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.</div> <div> <br> </div> <div>
<p>We are looking for a highly motivated and detail-oriented customer portal 1st line Support Specialist to join our growing regional team. This role is pivotal in ensuring that Sales teams can focus on growth while clients experience smooth, professional, and timely onboarding, ad accounts creation, Insertion orders, campaign reports, payment management via the new Customer Portal. </p>
<p>As the first line of operational and financial coordination, you will be the bridge between Sales, Finance, Operations and Clients, directly contributing to revenue enablement and customer satisfaction. Your work will ensure that all Portal processes such as onboarding, IO signature management, and cross-hub coverage run seamlessly making you a key enabler of our commercial success in the region. </p>
</div> <div> <div> Key Responsibilities <div> <div> <p> <strong>Client Support & Coordination </strong> </p>
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<li>Support Sales teams with the onboarding of new clients and end advertisers, ensuring all financial, legal, and compliance requirements are met</li>
<li>Manage documentation and approvals to ensure clients are set up efficiently and without delays</li>
<li>Serve as 1st line support for advertisers and agencies using the new Customer Portal for onboarding, contractual issues, credit limits, compliance issues, and I/O issues</li>
<li>Manually take over onboarding, I/O, payments, and other processes if the Portal is not working</li>
<li>Manually verify that documentation matches data provided by customers</li>
<li>Assist with the setting up of ad accounts</li>
<li>Check at-risk clients for compliance</li>
<li>Report regular statistics on issues</li>
<li>Recommend improvements to the Portal</li>
<li>Review documentation and approvals to ensure clients are set up efficiently and without delays</li>
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<div> <strong>Operational Excellence</strong> </div>
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<li>Provide coverage support for other regional hubs during non-working days (e.g., Fridays in MENA), ensuring uninterrupted client and sales support</li>
<li>Maintain accurate records in CRM/ERP systems and ensure data integrity</li>
<li>Act as a key liaison between Sales, Finance, and Credit & Collections teams to ensure smooth handovers and alignment</li>
<li>Track and report on onboarding status, bottlenecks, and SLA adherence</li>
<li>Suggest improvements to streamline onboarding and operational efficiency</li>
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</div> </div> </div> </div> </div> <div> <div> Skills & Qualifications <div> <div> <div>
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<li>Bachelor's degree in Finance, Business Administration, or a related field</li>
<li>1 3 years of experience in Finance Operations, Client Onboarding, or Sales Support</li>
<li>A basic understanding of finance and/or compliance is considered an advantage, as it enables smoother collaboration with internal stakeholders, better interpretation of client requirements, and stronger adherence to company policies and regulatory standards</li>
<li>Strong organizational skills with the ability to prioritize and manage multiple deadlines</li>
<li>Excellent written and verbal communication skills in English; proficiency in Spanish, Arabic, or Turkish is a strong plus</li>
<li>Proficiency in MS Excel and CRM/ERP systems such as Salesforce, SAP, or similar</li>
<li>Detail-oriented, proactive, and comfortable working in a fast-paced regional environment</li>
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</div> </div> </div> </div> </div> <div> <div> Why This Role Matters <div> <div> <ul>
<li>You are the first touchpoint ensuring our clients feel supported and valued</li>
<li>Your work directly accelerates revenue by enabling Sales to focus on growth</li>
<li>You safeguard business continuity across regions by providing cross-hub coverage</li>
<li>You'll gain unique exposure to both Sales and Finance, making this role an excellent stepping stone for future career growth whether in Finance Operations, Sales, or Credit & Collections</li>
</ul> </div> </div> </div> </div> <div> <div><br></div></div><div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview We Are PepsiCo PepsiCo is a leading name in North Africa s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Sales Volume/Targets: Implement a territory S&D plan and drive team s execution to achieve the company objectives by delivering volume targets. Set retail customer targets and distribution plan along with achieving their targets by category & SKU on monthly basis, while ensuring delivering all incentives such as loyalty programs, discounts, coupons. (WEC: Owning the numbers) KPIs: Review regularly the trade coverage plan by analyzing the market universe based on continuous refreshed data in order to ensure updated coverage status. Ensure all required visits and outlet coverage is maximized as per month plan in an effective and efficient manner. Manage the distribution of company brands through enhancing accounts relationships within the territory in order to ensure that availability is maximized in line with the needs of the market by outlet type. Coaching: Develop efficient and effective S&D team through on-the-job coaching & feedback and off-the-job training as per WEC (Winning Every Customer) guidelines so that representation in the trade is superior to competition, ensuring achieving sales targets. Ensure the quality of the EDGE execution standards & steps of the call implementation for retail customers and ensure product range availability in accordance with the company's market share. Assist in the coaching, mentoring and implementation of the Health & Safety programs in the field. Others: Help salesmen to manage the market demand to ensure optimal stock available to meet demand and maximize freshness of product. Explore new opportunities in the market by increasing the number of non-active retail customers and activating zero-sales customers. Owe credit management process in term of utilization, circulation and collection. Added: Ensure Territory productivity, distribution and discipline KPIs are achieved & tracked as per WEC: Integrated tracking guidelines (GTM dashboard) Measures : DC/Unit volume (DSD/ISD/Pre Sell) volume, revenue and channel CTS target as per AOP. Market share and distribution KPIs objectives (cooler penetration, SKU distribution, routes efficiencies, Hand Held and automation KPIs). Performance on S&D productivity initiatives, and CTS. Route KPIs, successful calls, completed calls, success rate, drop size, etc. GTM KPIs reporting and execution score cards including D&A and revenue management KPIs tracking. Qualifications Bachelor s Degree in any relevant discipline. 1 - 4 years of sales experience in FMCGs, preferably in sales field role. Good English language is required. Private Driving License is a must.</div></section>
<h2 class="h5">Job description</h2>
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<strong> A Snapshot of Your Day </strong><br> As a Tax Accountant, you will support tax compliance, reporting, and operational tax activities across multiple Siemens Energy entities and jurisdictions. You will play a key role in ensuring the accurate and timely execution of corporate income tax (CIT), value-added tax (VAT), and withholding tax (WHT) processes while maintaining compliance with local regulations and global tax policies. <br> Working within an international environment, you will collaborate with internal stakeholders, tax authorities, and external advisors to support tax reporting, audits, reconciliations, and continuous process improvements across multiple countries. <br><strong> How You'll Make an Impact </strong><br>• Prepare and submit CIT, VAT, and WHT tax returns accurately and within required deadlines<br>• Perform monthly and annual VAT closing activities, reconciliations, and tax account monitoring<br>• Support tax compliance activities across multiple jurisdictions in the Middle East, Europe, and other regions<br>• Assist in withholding tax processes, including reporting, recovery, reimbursements, and compliance monitoring<br>• Extract, analyze, and validate tax-related data and reports for internal and external reporting purposes<br>• Support month-end and year-end closing activities, ensuring accurate tax postings within SAP<br>• Assist during tax audits and maintain complete and compliant documentation<br>• Coordinate with tax authorities, external advisors, and internal stakeholders as required<br>• Monitor regulatory changes and support assessments of their impact on business operations<br>• Contribute to continuous improvement initiatives related to tax operations, reporting processes, and compliance controls <br><strong> What You Bring </strong><br>• Bachelor's degree in Accounting, Finance, Economics, or a related field (Tax specialization preferred)<br>• 2-4 years of experience in Tax Accounting, Tax Compliance, or Tax Advisory<br>• Experience within multinational organizations or Big 4 firms is highly preferred<br>• Good understanding of direct tax, indirect tax, and international tax principles<br>• Experience supporting multi-country tax operations is a strong advantage<br>• Proficiency in Microsoft Excel and financial data analysis<br>• Experience working with SAP is considered an advantage<br>• Knowledge of tax reporting, reconciliations, and statutory compliance requirements<br>• Fluent English communication skills; Spanish is considered a plus <br><strong> Soft Skills </strong><br>• Strong analytical and problem-solving capabilities<br>• High attention to detail and accuracy<br>• Strong organizational and time management skills<br>• Ability to manage multiple priorities and deadlines simultaneously<br>• Strong communication and stakeholder management abilities<br>• Proactive and continuous improvement mindset<br>• Strong sense of ownership and accountability<br>• Adaptability in a dynamic international environment <br><strong> Key Success Factors </strong><br>• Accuracy and timeliness of tax filings and statutory reporting<br>• Compliance with local and international tax regulations<br>• Effective collaboration with internal and external stakeholders<br>• Strong ownership of tax processes and controls<br>• Continuous learning and adaptability to changing tax regulations<br>• Contribution to process optimization and operational efficiency <br><strong> Who is Siemens Energy? </strong> <br> <br> At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.<br> <br> Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.<br> <br> Find out how you can make a difference at Siemens Energy: [1] [1] https://www.siemens-energy.com/employeevideo <br> <br> <strong>Our Commitment to Diversity</strong><br> <br> Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. <br> <br> <strong>Rewards/Benefits</strong> <br>* Opportunity to work on challenging projects in an exciting environment<br> * Professional support and strong collaboration with colleagues around the world<br> * Professional development opportunities within the company <br> <br> [2] [2] https://jobs.siemens-energy.com/jobs <br> <br> #LI-JG1<br> </div>
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Join our Team
<br><p><strong>About this opportunity</strong></p><br><br><p>We are now looking for a BSS Solution Architect with primary competence in Charging Solutions to drive complex customer engagements and transformation programs in the Monetization/BSS domain. In this role, you will lead the end-to-end solution design for Ericsson Charging (EC) and Digital Monetization Platform (DMP)-based solutions and work closely with customers and delivery organizations to secure high-quality, cost-efficient solutions that meet business and technical requirements.</p><br><br><p><strong>What you will do</strong></p><br><br><ul><li>Lead end-to-end solution architecture for BSS Charging solutions (online/offline charging, convergent charging, policy, and billing) based on Ericsson Charging Solutions.</li><li>Translate customer business and marketing requirements into E2E solution designs, HLDs and LLDs covering Charging, Customer/Party Management, Product Catalog, and Order Management, and see it through until customer acceptance.</li><li>Own the definition of interfaces and integration patterns between Charging/BSS and surrounding systems (Core Network, IMS, PCRF/PCF, DMP, CRM, Mediation, Payment, DWH/BI, Partner systems).</li><li>Ensure solutions follow Ericsson guidelines, 3GPP standards and customer architecture principles.</li><li>Design Native and cloud-based deployment architectures, including capacity, availability, resilience, security and observability.</li><li>Lead and participate in customer workshops, requirement clarification, use case elaboration and solution validation.</li><li>Support presales activities, including technical scope definition, BoQ/effort estimation, solution description in proposals and SoW inputs.</li><li>Provide technical leadership to delivery teams during implementation, testing and acceptance, and support troubleshooting of complex issues.</li><li>Contribute to competence development by sharing best practices, mentoring, and supporting internal trainings.</li></ul><p><strong>You will bring</strong></p><br><br><ul><li>BSc in Telecommunications, Computer Science, or equivalent.</li><li>Years of experience : 9 years of relevant experience in the BSS/Telecom domain, a minimum of 5–7 years as a Solution Architect in BSS/Charging.</li><li>Experience in designing and documenting E2E solutions, including functional requirements, integration contracts and non-functional requirements (performance, capacity, resilience, security).</li><li>Strong hands-on expertise in Online Charging Solutions, preferably Ericsson Charging, and real-time charging use cases across voice, data, digital services, bundles, promotions, and notifications for both B2C and B2B.</li><li>Solid understanding of 3GPP charging and policy standards (Gy/Ro/Sy, 5G SBI) and familiarity with TM Forum SID, eTOM and key Open APIs.</li><li>Solid experience in integration patterns and protocols, including REST/HTTP & JSON, API Gateway and security concepts, SFTP/file-based flows.</li><li>Experience in designing and delivering BSS/Charging solutions on cloud-native platforms with Kubernetes (deployments, services, ingress, resources, troubleshooting) across major distributions (OpenShift, Tanzu, EKS, AKS, GKE or similar).</li><li>Understanding of non-functional aspects of BSS applications (metrics, logs, tracing, health checks) and the ability to design highly available, resilient, DR-ready topologies (multi-site, active/active or active/standby).</li><li>Strong product and offer modelling skills: CF/ RF services, bundles, add-ons, discounts, lifecycle & validity, subscription activation, balance & quota management, billing/usage aggregation, and B2C/B2B customer hierarchies.</li><li>Understanding of security and privacy aspects in BSS (data protection, access control, encryption, vulnerabilities management).</li><li>Relevant certifications in cloud, Kubernetes or TM Forum are an advantage.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong> 786798 </p><br><br><br><br><br> </div>
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About the job Assistant Call Center Manager - BPO/Interpretation
<p>We are seeking an experienced and results-driven <strong>Assistant Call Center Manager</strong> to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance.</p><br>
<p>In this role, you will assist in overseeing a large-scale account, supporting Team Leaders, Supervisors, and agents to ensure smooth service delivery, adherence to KPIs and SLAs, and continuous improvement across the operation.</p><br>
<p>The ideal candidate is a strong people leader, highly organized, client-focused, and experienced in managing voice operations within a call center environment. You will work closely with the Service Delivery Manager, Operations Manager, and support functions to ensure operational excellence and consistent performance.</p><br>
Key Responsibilities
1. Operations Management
<ul><li>Support the management of day-to-day call center operations for the assigned account.</li><li>Ensure operational activities are executed in line with business objectives, client requirements, and service standards.</li><li>Monitor daily performance, service levels, productivity, quality scores, attendance, and other operational KPIs.</li><li>Ensure proper workflow management across shifts, teams, and functions.</li><li>Identify operational gaps and support the implementation of corrective action plans.</li><li>Coordinate with Team Leaders and support teams to ensure smooth and efficient service delivery.</li><li>Ensure all operational issues are escalated and resolved in a timely and effective manner.</li></ul>
2. Team Leadership and People Management
<ul><li>Support, guide, and manage Team Leaders, Supervisors, and frontline agents to achieve operational targets.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings.</li><li>Support employee engagement initiatives and promote a positive work environment.</li><li>Monitor team performance and ensure proper action plans are in place for underperforming employees.</li><li>Encourage accountability, discipline, professionalism, and continuous improvement across the team.</li><li>Ensure equal support and development opportunities for team members.</li><li>Assist in managing staffing, scheduling, attendance, absenteeism, and adherence.</li></ul>
3. Performance and KPI Management
<ul><li>Monitor and analyze operational KPIs, including service level, AHT, productivity, quality, CSAT, attendance, shrinkage, and adherence.</li><li>Ensure performance targets are consistently met or exceeded.</li><li>Prepare performance reports and present insights to management.</li><li>Identify trends, root causes, and areas of improvement.</li><li>Work with Team Leaders to develop and implement performance improvement plans.</li><li>Track action plans and ensure measurable progress against agreed objectives.</li><li>Support initiatives that improve efficiency, quality, and customer experience.</li></ul>
4. Client and Stakeholder Management
<ul><li>Support the Service Delivery Manager in client communication, business reviews, and operational meetings.</li><li>Assist in preparing client reports, presentations, and performance updates.</li><li>Ensure client expectations are understood and translated into clear operational actions.</li><li>Support the handling of client escalations and service-related concerns.</li><li>Maintain professional and effective communication with internal and external stakeholders.</li><li>Collaborate with Workforce Management, Quality, Training, HR, Recruitment, IT, and other support teams to ensure operational stability.</li></ul>
5. Quality and Compliance
<ul><li>Ensure teams follow agreed processes, procedures, quality standards, and client guidelines.</li><li>Support quality monitoring activities and ensure quality improvement plans are implemented.</li><li>Work closely with the Quality team to identify performance gaps and coaching opportunities.</li><li>Ensure compliance with company policies, contractual obligations, and operational standards.</li><li>Support internal audits and ensure corrective actions are completed on time.</li><li>Promote a quality-focused culture across the operation.</li></ul>
6. Reporting and Continuous Improvement
<ul><li>Prepare and review daily, weekly, and monthly operational reports.</li><li>Analyze performance data and recommend improvement initiatives.</li><li>Support process optimization projects to improve service delivery and operational efficiency.</li><li>Participate in operational reviews and management meetings.</li><li>Ensure accurate documentation of performance, actions, escalations, and follow-ups.</li><li>Drive continuous improvement across service quality, productivity, employee engagement, and customer satisfaction.</li></ul>
Required Qualifications
<ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum <strong>5–7 years of experience</strong> in a call center environment.</li><li>Minimum <strong>2–3 years of experience</strong> in a supervisory or assistant manager role.</li><li>Proven experience managing voice operations.</li><li>Strong experience in managing Team Leaders, Supervisors, and large operational teams.</li><li>Excellent command of English, both written and spoken.</li><li>Strong operational knowledge of call center processes and KPIs.</li><li>Ability to manage rotational shifts and 24/7 operations.</li><li>Strong understanding of service delivery, quality, performance management, and customer satisfaction.</li></ul>
Preferred Qualifications
<ul><li>Experience in interpretation management or interpreter services is preferred.</li><li>Knowledge of call center quality frameworks, preferably COPC.</li><li>Experience working with international clients or English-speaking markets.</li><li>Experience managing client-facing operations.</li><li>Proven track record of achieving operational targets and improving performance.</li><li>Experience in workforce planning, quality improvement, and process enhancement is a plus.</li></ul>
Required Skills and Competencies
Leadership and People Management
<ul><li>Strong leadership and team management skills.</li><li>Ability to coach, motivate, and develop Team Leaders and agents.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to manage performance and drive accountability.</li><li>High level of ownership, discipline, and reliability.</li></ul>
Operational and Analytical Skills
<ul><li>Excellent understanding of call center operations and performance metrics.</li><li>Strong analytical skills with the ability to interpret data and identify trends.</li><li>Ability to manage KPIs, SLAs, productivity, quality, and customer experience.</li><li>Strong root cause analysis and action planning skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul>
Communication and Stakeholder Management
<ul><li>Excellent verbal and written communication skills.</li><li>Strong presentation and reporting skills.</li><li>Ability to communicate professionally with clients, management, and internal teams.</li><li>Strong collaboration skills across different departments and support functions.</li><li>Ability to handle escalations calmly and effectively.</li></ul>
Client and Customer Orientation
<ul><li>Strong client orientation and service mindset.</li><li>Ability to understand client requirements and operational expectations.</li><li>Focus on delivering an excellent customer experience.</li><li>Results-driven with a strong quality and performance focus.</li><li>Ability to support business objectives and service improvement initiatives.</li></ul>
Personal Attributes
<ul><li>Detail-oriented and reliable.</li><li>Flexible and able to work under pressure.</li><li>Strong time management and prioritization skills.</li><li>Positive attitude with a continuous improvement mindset.</li><li>Professional, proactive, and solution-oriented.</li></ul>
Work Conditions
<ul><li><strong>Working Hours:</strong> US shift</li><li><strong>Working Model:</strong> On-site</li><li><strong>Working Days:</strong> 5 working days per week, with 2 days off</li><li><strong>Operation Type:</strong> Voice account / 24/7 operations environment</li></ul>
Why Join Us?
<p>This is a great opportunity for an experienced call center professional to take the next step in their leadership career, support a large-scale operation, and contribute directly to service excellence, team performance, client satisfaction, and business growth.</p><br>
<p>If you are a strong leader with a passion for operations, people management, and delivering exceptional customer service, we invite you to apply and become part of our dynamic team.</p><br>
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<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Manager<br><b>Job Description & Summary</b><br>The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls.<br>This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&A support, and close/reporting activities.<br><b><b>About PwC ETIC - Egypt Technology and Innovation Centre </b></b><br>PwC opened a new Technology & Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. <br>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.<br><b><b>Corporate Culture & Working Environment: </b></b><br>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. <br>As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.<br>Key Responsibilities<br>• Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&A support, and month-end, quarter-end, and year-end close activities.<br>• Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.<br>• Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.<br>• Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.<br>• Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.<br>• Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.<br>• Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.<br>• Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.<br>• Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.<br>• Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.<br>• Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.<br>• Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.<br>• Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.<br>• Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.<br>• Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.<br>Qualifications:<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.<br>• 8-12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.<br>• Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.<br>• Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.<br>• Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.<br>• Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.<br>• Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.<br><strong><br>• German language proficiency is a plus.</strong><br>• Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.<br>Key Competencies<br>• Team leadership and coaching<br>• Client-service ownership<br>• Financial controllership discipline<br>• Issue management and escalation<br>• Delivery excellence mindset<br>• Process documentation and governance<br>• Analytical review and judgment<br>• Stakeholder communication<br>• Continuous improvement<br>• Adaptability in a regional delivery model<br><b>Suggested reporting line:</b> This role typically reports into the next senior level within Finance & Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
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<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
<br><p>The Infrastructure Engineer is responsible for planning, designing, implementing, configuring, optimizing, and supporting enterprise infrastructure solutions across customer and internal environments.</p><br>
<p>The role focuses on Private Cloud, Hybrid Cloud, Virtualization, Compute Infrastructure, Operating Systems, Storage, Backup & Disaster Recovery, Data Center Infrastructure, and Infrastructure Automation technologies. The Infrastructure Engineer ensures that infrastructure platforms are secure, resilient, scalable, highly available, and aligned with customer business requirements and industry best practices.</p><br>
<p>The role acts as a technical delivery resource and trusted advisor, supporting infrastructure assessments, modernization initiatives, migration projects, and operational optimization programs.</p><br><br><br><b>Key accountabilities </b>
<br><p>Infrastructure Design & Implementation</p><br>
<ul>
<li>Design, implement, and support enterprise infrastructure solutions.</li>
<li>Participate in infrastructure assessments, health checks, and architecture reviews.</li>
<li>Develop infrastructure designs aligned with customer business and technical requirements.</li>
<li>Support infrastructure modernization and transformation initiatives.</li>
<li>Create infrastructure build documents, low-level designs, and implementation plans.</li>
<li>Participate in solution validation, testing, and acceptance activities.</li>
<li>Ensure solutions comply with security, performance, and availability requirements.</li>
</ul>
<p>Private Cloud & Virtualization</p><br>
<ul>
<li>Deploy and manage private cloud environments.</li>
<li>Implement and support virtualization platforms.</li>
<li>Configure and manage virtual machines, clusters, and resource pools.</li>
<li>Support workload optimization and capacity planning activities.</li>
<li>Manage hypervisor environments and virtualization infrastructure.</li>
<li>Support hyper-converged infrastructure (HCI) deployments.</li>
</ul>
<p>Server & Operating Systems Management</p><br>
<ul>
<li>Deploy and manage physical and virtual server infrastructure.</li>
<li>Install, configure, patch, and maintain operating systems.</li>
<li>Monitor server health, performance, and resource utilization.</li>
<li>Support operating system upgrades and lifecycle management.</li>
<li>Implement server hardening and security best practices.</li>
</ul>
<p>Storage Infrastructure</p><br>
<ul>
<li>Configure and manage enterprise storage platforms.</li>
<li>Support SAN, NAS, and Software Defined Storage solutions.</li>
<li>Monitor storage performance and capacity utilization.</li>
<li>Implement storage replication and high-availability solutions.</li>
<li>Support storage migration and optimization projects.</li>
</ul>
<p><span>Backup & Disaster Recovery</span></p><br>
<ul>
<li>Implement backup and recovery solutions.</li>
<li>Manage backup policies, schedules, and retention strategies.</li>
<li>Conduct backup verification and restore testing.</li>
<li>Support disaster recovery planning and testing exercises.</li>
<li>Ensure recovery objectives (RPO/RTO) are achieved.</li>
</ul>
<p>Project Management:</p><br>
<ul>
<li>Participate in infrastructure implementation projects.</li>
<li>Support project planning, estimation, and technical documentation.</li>
<li>Coordinate implementation activities with customers and partners.</li>
<li>Deliver assigned tasks according to scope, schedule, and quality requirements.</li>
<li>Maintain implementation records and project documentation.</li>
<li>Support service transition and operational handover activities.</li>
</ul>
<p>Stakeholder Management:</p><br>
<ul>
<li>Collaborate with customers, architects, application teams, security teams, and vendors.</li>
<li>Participate in customer workshops and technical discussions.</li>
<li>Provide technical recommendations and infrastructure guidance.</li>
<li>Support knowledge transfer and operational readiness activities.</li>
<li>Maintain effective working relationships with stakeholders.</li>
</ul>
<p>Risk Management: </p><br>
<ul>
<li>Identify infrastructure risks and technical challenges.</li>
<li>Recommend mitigation strategies and contingency plans.</li>
<li>Support business continuity and disaster recovery initiatives.</li>
<li>Escalate critical issues and risks when required.</li>
<li>Participate in vulnerability remediation and security improvement activities.</li>
</ul>
<p>Compliance & Auditing:</p><br>
<ul>
<li>Ensure infrastructure services comply with organizational standards and policies.</li>
<li>Support ISO 27001, ISO 20000, and NIST-aligned initiatives.</li>
<li>Maintain accurate infrastructure documentation and asset inventories.</li>
<li>Ensure infrastructure configurations comply with security baselines and hardening standards.</li>
</ul><br><br><b>Core competencies, knowledge and experience</b>
<br><ul>
<li>5- 8 years of experience in enterprise infrastructure projects..</li>
<li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li>
<li>Strong understanding of data center technologies and infrastructure architecture.</li>
<li>Experience with virtualization, private cloud, and hybrid cloud platforms.</li>
<li>Experience in server, storage, and backup technologies.</li>
<li>Strong troubleshooting and analytical skills.</li>
<li>Ability to work independently and within multidisciplinary delivery teams.</li>
<li>Strong communication and customer-facing skills.</li>
<li>Excellent command of English.</li>
</ul> <p><strong>Must have technical / professional qualifications</strong>:</p><br> <p>Virtualization & Private Cloud</p><br>
<ul>
<li>VMware vSphere</li>
<li>VMware Cloud Foundation</li>
<li>Nutanix AHV</li>
<li>OpenStack</li>
<li>Microsoft Hyper-V</li>
</ul>
<p>Hybrid & Public Cloud</p><br>
<ul>
<li>Microsoft Azure</li>
<li>Amazon Web Services</li>
<li>Google Cloud Platform</li>
</ul>
<p>Operating Systems</p><br>
<ul>
<li>Windows Server Administration</li>
<li>Linux Administration</li>
</ul>
<p>Storage Technologies</p><br>
<ul>
<li>SAN / NAS Solutions</li>
<li>Software Defined Storage</li>
<li>Storage Replication Technologies</li>
</ul>
<p>Backup & Disaster Recovery</p><br>
<ul>
<li>Veeam Backup & Replication</li>
<li>Commvault</li>
<li>Disaster Recovery Solutions</li>
</ul>
<p>Automation & Scripting</p><br>
<ul>
<li>PowerShell</li>
<li>Python</li>
<li>Terraform</li>
<li>Ansible</li>
</ul>
<p>Monitoring & IT Operations</p><br>
<ul>
<li>Infrastructure Monitoring Platforms</li>
<li>ITIL Processes</li>
<li>Change Management</li>
<li>Incident Management</li>
</ul>
<p>Preferred Certifications</p><br>
<ul>
<li>Infrastructure & Cloud</li>
<li>VMware VCP</li>
<li>Nutanix NCP</li>
<li>Microsoft Azure Administrator</li>
<li>AWS Solutions Architect Associate</li>
<li>RHCSA / RHCE</li>
</ul>
<p>Service Management</p><br>
<ul>
<li>ITIL Foundation</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte. Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative/priority established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy & Transactions , Customer , Engineering, AI & Data, Enterprise, Technology & Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. Connect to your skills and professional experience. Preferred Skills: Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts) Required Software Skills Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). Hands-on experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systems ENOVIA/3DEXPERIENCE, Or other enterprise PLM solutions. Connect to your service line Technology & Transformation. Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, T&T Our commitment to you Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we ll take your wellbeing seriously, too. Because it s only when you re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we ll make sure it never stops growing. Whether it s from the complex work you do, or the people you collaborate with, you ll learn every day. Through world-class development, you ll gain invaluable technical and personal skills. Whatever your level, you ll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you ll experience a purpose you can believe in and an impact you can see. You ll be free to bring your true self to work every day. And you ll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor s degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. 3-7 years of relevant experience in technical or techno-functional roles, with a strong preference for backgrounds in product engineering, PLM implementations, data analytics, or consulting-led transformations. Hands-on experience in PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. A strong academic record. Proficiency in English, both written and spoken, is essential. A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. Being passionate about the latest technology trends and developments. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to articulate ideas clearly. A proactive attitude and the ability to work effectively in a collaborative team environment.</p><p></p></section>
<p><h4>Technology resilience senior engineer, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal and consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte innovation hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>Imagine guiding clients so they can keep core services running even when a cyber-attack, flood, or regional blackout strikes. At Deloitte, our Technology Resilience practice turns that vision into reality through resilience thinking. You will help organizations decide what absolutely must survive, test the strength of their datacenters and clouds, and shape next-generation safeguards that stand up to the worst-case scenario. Your recommendations reach boardrooms, influence capital spend and protect critical national infrastructure.</p>
<h4>Outcomes you will drive:</h4>
<ul>
<li>Define and assess a client’s minimum viable company (MVC) identifying the core capabilities, systems, and dependencies required to sustain operations during disruption.</li>
<li>Lead technology impact analyses (TIA) to map the relationships between business services, applications, infrastructure, and third-party providers, and understand the operational consequences of their failure.</li>
<li>Evaluate data centers, cloud environments, and network architecture from a resilience and recoverability perspective identifying single points of failure, weak failover strategies, or latency risks.</li>
<li>Design and recommend modern resilience solutions, including immutable backups, data vaulting, tiered recovery architecture, cloud-native resilience models, and chaos engineering practices.</li>
<li>Conduct resilience risk assessments across IT environments helping clients identify exposure to cyber events, operational errors, or infrastructure failure, and advising on mitigation strategies.</li>
<li>Perform resilience posture assessments using Deloitte’s proprietary frameworks and help clients benchmark against industry standards such as ISO 22301, DORA, NIST, and NIS2.</li>
<li>Translate resilience requirements into tangible recovery capabilities such as defining recovery time objectives (RTOs), recovery point objectives (RPOs), and testing protocols for critical services.</li>
<li>Develop and implement resilience roadmaps that prioritize quick wins and long-term transformation balancing compliance, technical feasibility, and business expectations.</li>
<li>Facilitate scenario-based simulations and tabletop exercises to validate readiness across business and IT stakeholders and refine response protocols based on real-world dynamics.</li>
<li>Work cross-functionally with cyber, cloud, infrastructure, and risk teams to embed resilience into transformation programs, ensuring it’s considered from the start not after deployment.</li>
<li>Support clients in meeting regulatory expectations around operational resilience, including guidance for financial services, energy, and other critical infrastructure sectors.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<p>You’ll thrive in this role if you value collaboration over control, impact over ego, and outcomes over activity. We’ll support your growth, give you the autonomy to shape your work, and the trust to drive change where it matters. If you bring your best, we’ll help you do your boldest.</p>
<h4>Essentials</h4>
<p>These are the core capabilities and experiences needed to be successful in this role:</p>
<ul>
<li>Bachelor’s degree in technology related field</li>
<li>Minimum 3-7 years of experience in IT infrastructure, network architecture, compute, cloud, and disaster recovery</li>
<li>Proven experience in leading and coaching junior resources within the technical field</li>
<li>Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design</li>
<li>Demonstrated experience conducting technology impact analysis (TIA) or similar exercises to assess critical IT dependencies</li>
<li>Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens</li>
<li>Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches</li>
<li>Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT)</li>
<li>Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders</li>
<li>Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients</li>
<li>Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government</li>
</ul>
<h4>Desirables</h4>
<p>These are capabilities that would add complementary value to the team, but can also be developed on the job:</p>
<ul>
<li>Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas</li>
<li>Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments</li>
<li>Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP)</li>
<li>Understanding of cyber-resilience intersections, such as ransomware preparedness, zero-trust recovery, or secure-by-design principles</li>
<li>Exposure to emerging technology risk (e.g., AI model resilience, edge computing, or OT/ICS environments)</li>
<li>Professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCI, AWS/Azure cloud certs, or DORA/operational resilience credentials</li>
</ul>
<h4>Connect to your business – Technology & Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect with your colleagues</h4>
<p>Location: Cairo, Egypt</p>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p>
<p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Technology resilience tech lead, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>Imagine guiding clients so they can keep core services running even when a cyber-attack, flood, or regional blackout strikes. At Deloitte, our Technology Resilience practice turns that vision into reality through resilience thinking. You will help organizations decide what absolutely must survive, test the strength of their datacenters and clouds, and shape next-generation safeguards that stand up to the worst-case scenario. Your recommendations reach boardrooms, influence capital spend, and protect critical national infrastructure.</p>
<h4>Outcomes you will drive:</h4>
<ul>
<li>Define and assess a client’s Minimum Viable Company (MVC) identifying the core capabilities, systems, and dependencies required to sustain operations during disruption.</li>
<li>Lead Technology Impact Analyses (TIA) to map the relationships between business services, applications, infrastructure, and third-party providers, and understand the operational consequences of their failure.</li>
<li>Evaluate data centers, cloud environments, and network architecture from a resilience and recoverability perspective identifying single points of failure, weak failover strategies, or latency risks.</li>
<li>Design and recommend modern resilience solutions, including immutable backups, data vaulting, tiered recovery architecture, cloud-native resilience models, and chaos engineering practices.</li>
<li>Conduct resilience risk assessments across IT environments helping clients identify exposure to cyber events, operational errors, or infrastructure failure, and advising on mitigation strategies.</li>
<li>Perform resilience posture assessments using Deloitte’s proprietary frameworks and help clients benchmark against industry standards such as ISO 22301, DORA, NIST, and NIS2.</li>
<li>Translate resilience requirements into tangible recovery capabilities such as defining Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and testing protocols for critical services.</li>
<li>Develop and implement resilience roadmaps that prioritize quick wins and long-term transformation balancing compliance, technical feasibility, and business expectations.</li>
<li>Facilitate scenario-based simulations and tabletop exercises to validate readiness across business and IT stakeholders and refine response protocols based on real-world dynamics.</li>
<li>Work cross-functionally with cyber, cloud, infrastructure, and risk teams to embed resilience into transformation programs, ensuring it’s considered from the start not after deployment.</li>
<li>Support clients in meeting regulatory expectations around operational resilience, including guidance for financial services, energy, and other critical infrastructure sectors.</li>
<li>Provide professional guidance or leadership to other junior resources within the Cyber team.</li>
<li>Contribute to the development of Deloitte’s resilience offerings, methodologies, and tools helping to shape how we go to market and deliver impact at scale.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<p>You’ll thrive in this role if you value collaboration over control, impact over ego, and outcomes over activity. We’ll support your growth, give you the autonomy to shape your work, and the trust to drive change where it matters. If you bring your best, we’ll help you do your boldest.</p>
<h4>Essentials</h4>
<p>These are the core capabilities and experiences needed to be successful in this role:</p>
<ul>
<li>Bachelor’s degree in technology related field</li>
<li>Minimum 7+ years of experience in IT infrastructure, network architecture, compute, cloud, and disaster recovery</li>
<li>Proven experience in leading and coaching junior resources within the technical field</li>
<li>Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design</li>
<li>Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies</li>
<li>Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens</li>
<li>Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches</li>
<li>Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT)</li>
<li>Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders</li>
<li>Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients</li>
<li>Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government</li>
</ul>
<h4>Desirables</h4>
<p>These are capabilities that would add complementary value to the team, but can also be developed on the job:</p>
<ul>
<li>Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas</li>
<li>Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments</li>
<li>Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP)</li>
<li>Understanding of cyber-resilience intersections, such as ransomware preparedness, zero-trust recovery, or secure-by-design principles</li>
<li>Exposure to emerging technology risk (e.g., AI model resilience, edge computing, or OT/ICS environments)</li>
<li>Professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCI, AWS/Azure cloud certs, or DORA/operational resilience credentials</li>
</ul>
<h4>Connect to your business – Technology & Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect with your colleagues</h4>
<p>Location: Cairo, Egypt</p>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation</p>
<p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>Or</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h5>Managing discipline work, projects, and policies</h5>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<h5>Supporting property operations</h5>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<h5>Managing and monitoring activities that affect the customer and guest experience</h5>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<h5>Supporting profitability</h5>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<h5>Supporting safety standards and work procedures</h5>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<h5>Additional responsibilities</h5>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and updates executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It allows you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<h4>Education for employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English, and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and/or updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<h4>Education for employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place.’ In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18-month program in cooperation with Cornell University.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and/or updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It allows you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<h4>Education for employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English, and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place.’ In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations and information in a concise, organized manner.</li>
<li>Uses problem solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<h4>Education for employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-weeks part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<h4>About Le Méridien</h4>
<p>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>