Cyber Security Engineer Jobs - Cairo Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Roles and Responsibilities</span></p><p>Business Management</p><ul><li>Helps Implement annual HSE Business Plan objectives and targets at the program/project level</li><li>Contributes to work winning by contributing to RFP responses (as required)</li><li>Implements the requirements of our ISO 45001 certified Occupational Health &amp; Safety Management System (OHSMS) and provides feedback on potential improvement opportunities</li><li>Provides HSE support and guidance to program/project Staff</li><li>Helps to deliver JLL s Global Week campaign on their assigned program/project</li><li>Implements all new and revised HSE plans, processes, procedure, and other documents as communicated by the Senior HSE Manager or HSE Lead &amp; Subject Matter Expert</li><li>Attends all MEA HSE Meetings and proactively participates</li></ul><p>Program Start-up and Mobilization</p><ul><li>Acts as primary project contact for HSE Matters on their program/project</li><li>Works with project teams to identify HSE resource requirements</li><li>Works with project teams to understand client HSE requirements and deliverables</li><li>Develops and delivers project specific documents (e.g. HSE plans, procedures, forms) using templates from the knowledge platform (KP)</li><li>Consults with the MEA HSE Lead &amp; SME if Client required documents are not available on the KP</li><li>Submits all project specific HSE documents for the required QA/QC checks</li><li>Conducts technical evaluations on consultant/contractor technical RFP returns</li><li>Review s consultant and contractor HSE document submissions for suitability and compliance with Client, legal and JLL requirements</li><li>Ensures a comprehensive project HSE Plan is developed, and complies with JLL requirements</li></ul><p>Project Delivery</p><ul><li>Conducts internal HSE review meetings and inspections/audits to ensure compliance with the HSE Management Plan and Client requirements</li><li>Conducts inspections to monitor Staff compliance to their HSE responsibilities and JLL requirements. Reports any non-compliance to the Senior HSE manager or program/project Director</li><li>Provides HSE advice and guidance to the program/project Director</li><li>Manages performance of direct reports, and deals effectively with non-performance issues when needed in a timely manner</li><li>Conducts audits and inspections to ensure that specified HSE deliverables and contractual obligations are implemented. Deals effectively with any shortfalls in performance</li><li>Ensures the performance of Client employed consultants and contractors is monitored against their contractual requirements, approved HSE plans, and raises any issues with the Client</li><li>Provides HSE performance reports and presentations to the Client and stakeholders</li><li>Ensures a structured program of training is delivered to both the project and HSE Team</li><li>Drives a positive safety culture through recognition of important project milestones (e.g. million manhours) and individual behaviors</li><li>Provides project achievement details to the Senior HSE manager or MEA HSE Lead &amp; SME in a timely manner</li><li>Ensures project compliance with all JLL corporate and regional HSE requirements</li><li>Ensures project compliance with all JLL corporate and regional HSE requirements</li><li>Develops and maintains an environment of trust, diversity, and inclusion</li><li>Develops and maintains an environment of trust, diversity, and inclusion</li><li>Demonstrates behaviors and leadership in line with JLL core values, adhering to the code of ethics in all areas of work delivery and instills this into the whole team at every opportunity.</li><li>Provides support, guidance and coaching to team members</li><li>Conducts a Monthly team meeting to engage, communicate, and cascade information to team members</li><li>Collates program/project HSE performance data, produces a Monthly performance report, and submits to the designated Senior Manager (if applicable), program/project Director and Client</li><li>Conducts project audits to validate compliance with OHSMS, Project HSE Plans and Client HSE deliverables</li><li>Provides the Senior HSE Manager or MEA HSE Lead &amp; SME with on-time HSE performance statistics, for inclusion in the Monthly ExCom HSE report</li></ul><p>Human Resources Management</p><ul><li>Assist the Talent Acquisition team in identifying and selecting suitable HSE candidates</li><li>Engages in selection, interviewing and recruitment of project HSE candidates (below Director level) with relevant Project Directors</li><li>Seeks to further the Diversity and Inclusion agenda and targets (including Saudization and Emiratization targets) throughout the recruitment process</li><li>Interprets and Incorporates HSE Business Plan objectives into their own (and team members) Goal setting</li><li>Ensures timely completion of all Performance Management processes in Workday</li><li>Ensures the correct management of underperforming direct reports ensuring correct HR processes are followed and consultation at every stage is sought in a timely manner</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field. Master's degree preferred.</p><p>Experience: 7-10 years of progressive experience in health, safety, and environmental management, with at least 3-5 years in a supervisory or management role.</p><p>Industry Experience: Experience in relevant industry sectors (construction, manufacturing, facilities management, or commercial real estate preferred). Familiarity with contractor management and construction site safety protocols.</p><p>Leadership Skills: Proven ability to lead and develop HSE teams. Strong influence and stakeholder management capabilities across all organizational levels.</p><p>Communication: Excellent written and verbal communication skills. Ability to deliver effective HSE training and presentations to diverse audiences.</p><p>Analytical Skills: Strong analytical and problem-solving abilities. Experience with HSE management systems, metrics tracking, and data-driven decision making.</p><p>Technical Proficiency: Proficiency with Microsoft Office Suite and HSE management software platforms. Experience with incident reporting and management systems</p><p></p></section>

We are looking for an organized, detail-oriented Operations, Workforce & Quality Coordinator to manage daily operational activities, coordinate employee workloads, assign tasks, monitor execution, and ensure that all deliverables meet the required quality standards before final approval or delivery.<br>The role acts as a central coordination point between management, employees, technical teams, creative teams, and other departments to ensure that every task has a clear owner, deadline, priority, and expected outcome.<br>The ideal candidate should also have a good understanding of technical and creative deliverables, particularly graphic design, video production, digital content, websites, software-related tasks, and other digital outputs.<br><br>Key Responsibilities<br><br><br> Coordinate and monitor daily operational activities across different teams.<br> Assign tasks to employees based on skills, availability, workload, and priorities.<br> Monitor employee workloads and ensure balanced task distribution.<br> Track tasks from assignment through execution, review, approval, and completion.<br> Follow up on pending and overdue tasks and identify reasons for delays.<br> Coordinate deadlines and priorities between departments and employees.<br> Ensure that every task has clear requirements, a complete brief, responsible employee, and deadline.<br> Review completed work before it is considered ready for final delivery.<br> Conduct first-level quality checks for graphic designs, videos, digital content, and technical deliverables.<br> Review designs for dimensions, visual quality, branding consistency, alignment, typography, content accuracy, and platform requirements.<br> Review videos for video and audio quality, editing, transitions, titles, subtitles, branding, duration, and required formats.<br> Review digital content for language quality, accuracy, links, names, calls to action, and consistency with the approved brief.<br> Perform basic functional reviews of technical and software-related deliverables to ensure that requested requirements have been implemented.<br> Return incomplete or below-standard work to the responsible employee with clear revision notes.<br> Ensure revisions are completed and reviewed before final approval.<br> Maintain quality checklists and ensure teams follow established standards.<br> Coordinate with HR and department managers regarding workforce requirements and resource shortages.<br> Support workforce planning based on current and expected workloads.<br> Prepare regular reports covering completed, ongoing, delayed, and returned tasks.<br> Monitor operational performance and identify recurring bottlenecks or quality issues.<br> Escalate critical delays, resource shortages, and quality concerns to management.<br> Continuously recommend improvements to workflows, task assignment, review processes, and operational efficiency.<br> <br><br><br>Requirements<br><br> Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Project Management, Information Technology, Marketing, Media, or a related field.<br> 2–4 years of relevant experience in operations coordination, project coordination, workforce coordination, quality control, digital agencies, software companies, media production, or similar environments.<br> Previous experience coordinating multiple employees, teams, or projects simultaneously.<br> Strong knowledge of task management and workflow coordination.<br> Good understanding of graphic design and video production workflows.<br> Ability to evaluate the general quality of designs, videos, content, and digital deliverables without necessarily being a professional designer or video editor.<br> Familiarity with design concepts such as branding, typography, alignment, dimensions, resolution, and social media formats.<br> Basic understanding of video editing, audio quality, subtitles, transitions, and publishing requirements.<br> Basic understanding of software development and digital project workflows is highly preferred.<br> Experience with ERP, project management, task management, or workforce management systems.<br> Familiarity with tools such as Jira, Trello, Asana, ClickUp, Monday.com, or similar platforms is an advantage.<br> Familiarity with Adobe Photoshop, Illustrator, Premiere Pro, After Effects, Canva, or similar creative tools is an advantage.<br> Strong attention to detail and ability to identify quality issues before delivery.<br> Excellent organizational and time-management skills.<br> Strong communication and follow-up skills.<br> Ability to manage multiple priorities and deadlines simultaneously.<br> Good problem-solving and decision-making skills.<br> Ability to work effectively with technical, creative, administrative, and management teams.<br> Good written and spoken English.<br> <br>Preferred Candidate Profile<br><br><br>The ideal candidate is not only a task coordinator. We are looking for someone who can understand what has been requested, assign it to the right person, follow up on execution, review the final output, identify quality issues, request revisions when necessary, and ensure the work is genuinely ready for delivery.<br>Previous experience in a software company, digital agency, media production company, technology company, or multidisciplinary project environment would be highly preferred.<br><br>Skills: Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Project Management, Information Technology, Marketing, Media, or a related field. <br> 2–4 years of relevant experience in operations coordination, project coordination, workforce coordination, quality control, digital agencies, software companies, media production, or similar environments. <br> Previous experience coordinating multiple employees, teams, or projects simultaneously. <br> Strong knowledge of task management and workflow coordination. <br> Good understanding of graphic design and video production workflows. <br> Ability to evaluate the general quality of designs, videos, content, and digital deliverables without necessarily being a professional designer or video editor. <br> Familiarity with design concepts such as branding, typography, alignment, dimensions, resolution, and social media formats. <br> Basic understanding of video editing, audio quality, subtitles, transitions, and publishing requirements. <br> Basic understanding of software development and digital project workflows is highly preferred. <br> Experience with ERP, project management, task management, or workforce management systems. <br> Familiarity with tools such as Jira, Trello, Asana, ClickUp, Monday.com, or similar platforms is an advantage. <br> Familiarity with Adobe Photoshop, Illustrator, Premiere Pro, After Effects, Canva, or similar creative tools is an advantage. <br> Strong attention to detail and ability to identify quality issues before delivery. <br> Excellent organizational and time-management skills. <br> Strong communication and follow-up skills. <br> Ability to manage multiple priorities and deadlines simultaneously. <br> Good problem-solving and decision-making skills. <br> Ability to work effectively with technical, creative, administrative, and management teams. <br> Good written and spoken English. <br> Preferred Candidate Profile <br> <br>The ideal candidate is not only a task coordinator. We are looking for someone who can understand what has been requested, assign it to the right person, follow up on execution, review the final output, identify quality issues, request revisions when necessary, and ensure the work is genuinely ready for delivery. <br> <br>Previous experience in a software company, digital agency, media production company, technology company, or multidisciplinary project environment would be highly preferred.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Employee Experience Lead owns the design and continuous improvement of the employee lifecycle journey, ensuring that every touchpoint is meaningful, well-managed, and aligned with Vodafone Egypt’s people experience standards. The role is focused on creating a WOW and pleasant employee experience by identifying moments that matter, reducing friction across the journey, and driving practical improvements that positively impact employees from entry to offboarding.</p> <p>This position also plays a key role in connecting stakeholders across the organization to ensure that employee experience initiatives are translated into clear actions, properly executed, and consistently measured for impact.</p> <h4>Role profile</h4> <p><strong>Employee journey design</strong></p> <ul> <li>Design and continuously enhance the end-to-end employee journey, starting from the recruitment stage and extending through onboarding, growth, development, key employee moments, and offboarding.</li> <li>Apply design thinking principles to identify pain points, simplify processes, and build employee-centric journeys that are relevant, practical, and engaging.</li> <li>Ensure that all employee experience touchpoints reflect Vodafone Egypt’s ambition to deliver a best-in-class workplace experience.</li> </ul> <p><strong>Stakeholder collaboration and execution</strong></p> <ul> <li>Partner with stakeholders across the organization to ensure employee lifecycle touchpoints are well managed and aligned with the desired employee experience standards.</li> <li>Gather feedback, identify gaps, and translate insights into clear action plans with defined ownership and follow-through.</li> <li>Drive execution of employee experience initiatives and ensure progress is tracked, communicated, and delivered effectively.</li> </ul> <p><strong>Onboarding and employee integration</strong></p> <ul> <li>Manage the monthly onboarding plan to ensure new joiners are welcomed, well informed, and successfully integrated into the company from day one.</li> <li>Coordinate onboarding touchpoints and employee experience moments that help new hires connect quickly with the culture, ways of working, and broader organization.</li> <li>Continuously improve the onboarding journey based on feedback, experience data, and evolving business needs.</li> </ul> <p><strong>Technology, insights, and continuous improvement</strong></p> <ul> <li>Use technology, AI, and predictive analytics to strengthen employee experience design and ensure journeys remain modern, efficient, and aligned with evolving global trends.</li> <li>Analyze employee feedback and other relevant indicators to identify improvement opportunities and recommend meaningful actions.</li> <li>Define and monitor KPIs and success measures to assess the effectiveness of employee experience initiatives and raise standards over time.</li> </ul> <p><strong>Communication and facilitation</strong></p> <ul> <li>Deliver engaging sessions and presentations on behalf of the People function, including onboarding sessions and other employee experience-related forums.</li> <li>Communicate complex ideas in a simple, human, and compelling way to different audiences across the organization.</li> <li>Act as an advocate for employee experience, helping embed a culture of care, simplicity, and continuous enhancement.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>6–8 years of relevant experience in Human Resources, Employee Experience, Employee Engagement, Internal Communications, or similar fields.</li> <li>Strong project management skills with the ability to lead multiple initiatives and drive execution across different touchpoints.</li> <li>Strong analytical skills with the ability to assess feedback, identify priorities, and recommend practical actions.</li> <li>Excellent stakeholder management and collaboration skills.</li> <li>Strong communication and presentation skills in English and Arabic.</li> <li>Passion for employee experience, continuous improvement, and creating meaningful employee moments.</li> <li>Awareness of current trends in employee experience, workplace culture, and technology-enabled people practices.</li> </ul> <p>If you are passionate about shaping meaningful employee journeys, driving action through insight, and creating experiences that truly matter, this opportunity offers the chance to make a visible impact across Vodafone Egypt.</p> <h4>What's in it for you</h4> <p>The ideal candidate is passionate about employee experience and able to connect strategy with execution in a practical and structured way. This role requires someone who is highly organized, comfortable working across multiple stakeholders, and capable of turning insights into actions that improve the employee journey.</p> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Regional Senior Accountant is responsible for managing a full range of accounting, reporting, compliance, and financial control activities for multiple group entities from the Egypt Shared Services Center. The role requires a highly experienced accountant capable of working independently, ensuring strong financial controls, supporting month-end and year-end closing activities, maintaining accurate financial records, and ensuring compliance with local statutory requirements and group accounting policies. The position will play a key role in supporting the organization s finance centralization strategy by delivering high-quality accounting services, improving processes, and ensuring consistency across all assigned entities.</p><p>1. Operational Accounting &amp; Daily Transactions</p><ul><li>Manage Accounts Payable (AP) and Accounts Receivable (AR) activities, ensuring timely and accurate processing.</li><li>Prepare and execute bank transfers, settlements, and treasury transactions.</li><li>Process and reconcile intercompany transactions and balances across group entities.</li><li>Oversee and manage all invoicing activities, including issuance, validation, recording, and submission.</li><li>Review supporting documentation for purchase orders, approvals, contracts, and payment requests to ensure compliance with company policies.</li><li>Support accounting operations for multiple legal entities across different jurisdictions.</li><li>Coordinate with operational teams and external service providers to ensure timely processing of transactions and compliance requirements.</li><li>Monitor and reconcile shared cost allocations between entities.</li><li>Maintain accurate accounting records and supporting documentation.</li><li>Perform other finance and accounting duties as assigned.</li></ul><p>2. General Ledger, Journal Entries &amp; Reconciliations</p><ul><li>Maintain and update general ledger accounts with complete supporting documentation.</li><li>Prepare accurate and timely journal entries.</li><li>Perform detailed bank reconciliations, intercompany reconciliations, and balance sheet reconciliations.</li><li>Investigate and resolve accounting discrepancies and unusual transactions.</li><li>Ensure all account reconciliations are completed and reviewed within established timelines.</li><li>Maintain proper audit trails for all accounting transactions.</li></ul><p>3. Closing &amp; Financial Reporting</p><ul><li>Lead monthly, quarterly, and annual closing processes for assigned entities.</li><li>Prepare financial statements, management reports, schedules, and supporting analyses.</li><li>Assist in preparing consolidated reporting packages for management review.</li><li>Support group reporting requirements and intercompany elimination processes.</li><li>Analyze financial performance and explain significant variances against budgets and forecasts.</li><li>Ensure compliance with accounting standards, and statutory reporting requirements.</li><li>Support management with financial insights and operational analysis.</li></ul><p>4. Tax Compliance</p><ul><li>Prepare, review, and submit VAT, WHT, Corporate Income Tax, Non-Resident Tax, and other statutory filings where applicable.</li><li>Ensure full compliance with Egyptian tax regulations and applicable local tax requirements for assigned entities.</li><li>Coordinate with external tax advisors and local accountants across different jurisdictions.</li><li>Support tax inspections, audits, and correspondence with tax authorities.</li><li>Maintain proper tax documentation and supporting schedules.</li><li>Monitor tax law changes and assess their impact on the business.</li></ul><p>5. Audit &amp; Internal Controls</p><ul><li>Provide comprehensive support during internal and external audits.</li><li>Coordinate audit requirements for multiple entities within the group.</li><li>Ensure compliance with internal controls, accounting policies, and group procedures.</li><li>Identify control weaknesses and recommend corrective actions.</li><li>Maintain organized documentation to support audit and compliance requirements.</li><li>Assist in implementing and strengthening financial governance processes.</li></ul><p>6. Budgeting, Forecasting &amp; Financial Analysis</p><ul><li>Assist in the preparation of annual budgets and periodic forecasts.</li><li>Perform variance analysis between actual results and budgets.</li><li>Support business units with financial information and operational insights.</li><li>Prepare financial models and analyses to support management decision-making.</li><li>Monitor departmental and project-related expenditures.</li></ul><p>7. Shared Services &amp; Group Support</p><ul><li>Support the organization s finance centralization initiative and shared services model.</li><li>Assist in standardizing accounting processes across group entities.</li><li>Participate in knowledge transfer and process documentation initiatives.</li><li>Support onboarding of new entities into the centralized accounting structure.</li><li>Ensure consistent application of accounting policies and reporting standards across all assigned entities.</li></ul><p>8. Process Improvement &amp; Systems Development</p><ul><li>Identify opportunities to improve efficiency, accuracy, and workflow within the finance function.</li><li>Participate in ERP implementation, enhancement, and optimization projects.</li><li>Support automation initiatives and digital transformation efforts.</li><li>Develop and document accounting procedures and best practices.</li><li>Contribute to continuous improvement initiatives across the finance organization.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications &amp; Experience</h2><ul><li>Bachelor's Degree in Accounting, Finance, or a related field.</li><li>5 7 years of progressive accounting experience.</li><li>Perfect Enhlish language.</li><li>Experience working with multinational companies or multiple legal entities is highly preferred.</li><li>Strong understanding of accounting standards and financial reporting requirements.</li><li>Strong knowledge of Global tax regulations and statutory compliance requirements.</li><li>Experience handling tax inspections and external audits.</li><li>Experience with intercompany accounting and multi-currency accounting.</li><li>Experience in a Shared Services Center (SSC) environment is an advantage.</li><li>Professional certifications (CPA, CMA, ACCA, DipIFR, or equivalent) are an advantage.</li></ul><h2>Technical Skills</h2><ul><li>Advanced proficiency in Microsoft Excel.</li><li>Strong knowledge of Microsoft Office applications, including PowerPoint.</li><li>Experience with ERP systems such as Zoho Books, Zoho One, SAP, Oracle, Microsoft Dynamics, or similar platforms.</li><li>Strong financial reporting and reconciliation skills.</li><li>Ability to work with large data sets and reporting tools.</li></ul><h2>Core Competencies</h2><ul><li>Strong attention to detail and accuracy.</li><li>Analytical and problem-solving skills.</li><li>High level of integrity, ownership, and accountability.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Time management and organizational skills.</li><li>Process-driven mindset with a focus on continuous improvement.</li><li>Ability to work effectively under pressure and meet deadlines.</li><li>Professionalism and discretion in handling confidential financial information.</li></ul><h2>Key Performance Indicators (KPIs)</h2><ul><li>Timely completion of monthly, quarterly, and annual closings.</li><li>Accuracy of financial reporting and reconciliations.</li><li>Compliance with tax filing deadlines and statutory requirements.</li><li>Reduction in reconciliation and reporting issues.</li><li>Successful completion of audits with minimal findings.</li><li>Improvement in process efficiency and automation initiatives.</li><li>Quality and timeliness of management reporting.</li><li>Compliance with internal control requirements and company policies.</li></ul><p></p></section>

<p>Jadeer is hiring on behalf of one of our clients, a leading multinational company specializing in industrial packaging and processing solutions, serving major manufacturers across the Middle East and North Africa region. The company is recognized globally for its innovation, operational excellence, and commitment to maintaining high standards of workplace health, safety, and employee well-being.</p><p>Role Overview</p><p>The Occupational Health &amp; Safety Consultant will provide expert guidance and operational support on all matters related to workplace health, safety, and environmental compliance. Working closely with the Country HR Representative and relevant local and global stakeholders, the consultant will support the implementation, monitoring, and continuous improvement of OHS policies, procedures, governance processes, and workplace practices. The ideal candidate should possess practical OHS experience within manufacturing, supply chain, industrial, or similarly complex operational environments, along with strong stakeholder-management, training, auditing, and reporting capabilities.</p><p>Key Responsibilities</p><p>OHS Strategy &amp; Policy Implementation</p><ul><li>Support the implementation of the country s OHS strategy in alignment with global policies and local regulatory requirements</li><li>Conduct gap analyses and recommend improvements based on legal requirements and industry best practices</li><li>Ensure OHS policies, procedures, and guidelines are effectively implemented, maintained, communicated, and understood across the organization</li><li>Support the continuous improvement of workplace health, safety, and environmental practices</li></ul><p>Risk Assessment &amp; Incident Management</p><ul><li>Conduct and support workplace risk assessments, hazard-identification activities, and job-safety analyses across relevant sites</li><li>Guide the development and follow-up of corrective and preventive action plans addressing identified risks and incidents</li><li>Support workplace incident and accident investigations, including root-cause analysis</li><li>Monitor the implementation and timely closure of agreed corrective actions</li><li>Provide practical recommendations to reduce workplace risks and prevent recurring incidents</li></ul><p>Compliance &amp; OHS Governance</p><ul><li>Support the monitoring of compliance with applicable occupational health, safety, environmental, and labour regulations</li><li>Advise stakeholders on international OHS standards, corporate safety guidelines, site requirements, and relevant industry practices</li><li>Act as a focal point for OHS governance meetings, including quarterly and monthly stakeholder meetings</li><li>Coordinate with key stakeholders before meetings to ensure readiness and the availability of required information</li><li>Prepare and circulate meeting minutes, track action points, and follow up to ensure timely closure</li><li>Maintain appropriate OHS documentation and governance records</li></ul><p>Training &amp; Safety Awareness</p><ul><li>Co-develop and deliver OHS training programmes, awareness sessions, safety briefings, and emergency drills</li><li>Support relevant teams in understanding their OHS responsibilities and required workplace practices</li><li>Promote employee engagement in workplace safety and well-being initiatives</li><li>Contribute to building and sustaining a proactive, safety-first culture</li></ul><p>Audits, Inspections &amp; Performance Reporting</p><ul><li>Conduct workplace audits, inspections, and safety tours in collaboration with project, service, facilities, and operational teams</li><li>Support the development and maintenance of OHS performance indicators, dashboards, and reporting tools</li><li>Prepare periodic OHS reports, findings, insights, and recommendations for local and global stakeholders</li><li>Monitor safety-performance trends and recommend appropriate improvement initiatives</li><li>Support internal and external OHS reviews when required</li></ul><p>Stakeholder Collaboration &amp; Special Projects</p><ul><li>Work closely with HR, facilities management, project teams, service teams, operational functions, and other key stakeholders</li><li>Provide advisory and technical support on OHS-related matters across the organization</li><li>Support OHS and employee well-being projects assigned by the relevant governance committee or Country HR Representative</li><li>Coordinate with external service providers and contractors on workplace safety requirements when applicable</li></ul><p>Requirements &amp; Qualifications</p><ul><li>Bachelor s or Master s degree in Occupational Health and Safety, Environmental Science, Engineering, or another relevant discipline</li><li>3 5 years of relevant OHS, EHS, or workplace-safety experience</li><li>Previous experience within manufacturing, industrial, engineering, supply chain, or operational environments is highly preferred</li><li>Practical experience conducting risk assessments, workplace inspections, audits, and incident investigations</li><li>Good knowledge of local health and safety regulations and internationally recognized OHS practices</li><li>Professional certification such as NEBOSH, IOSH, ISO 45001 Lead Auditor, or an equivalent qualification is an advantage</li><li>Experience delivering safety training, awareness sessions, and emergency drills</li><li>Strong report-writing, documentation, and presentation capabilities</li><li>Good command of English and Arabic</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong communication, facilitation, and stakeholder-management skills</li><li>Ability to work independently while collaborating effectively with cross-functional and international teams</li><li>Analytical mindset with a structured and practical problem-solving approach</li><li>Strong attention to detail and the ability to follow up on multiple actions and priorities</li><li>Confidence in advising stakeholders and promoting compliance at different organizational levels</li><li>Cultural awareness and sensitivity to local workplace contexts</li><li>Commitment to employee well-being and the development of a safety-first culture</li></ul><p>Working Arrangement</p><ul><li>Work closely with the Country HR Representative as an advisory and operational support resource for OHS-related matters</li><li>Collaborate regularly with local teams, global OHS stakeholders, contractors, and external service providers</li><li>Travel to customer and operational sites for inspections, audits, meetings, and safety activities as required</li></ul><p>Location</p><p>Egypt</p><p>Regular travel to relevant customer and operational sites</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s or Master s degree in Occupational Health and Safety, Environmental Science, Engineering, or another relevant discipline</li><li>3 5 years of relevant OHS, EHS, or workplace-safety experience</li><li>Previous experience within manufacturing, industrial, engineering, supply chain, or operational environments is highly preferred</li><li>Practical experience conducting risk assessments, workplace inspections, audits, and incident investigations</li><li>Good knowledge of local health and safety regulations and internationally recognized OHS practices</li><li>Professional certification such as NEBOSH, IOSH, ISO 45001 Lead Auditor, or an equivalent qualification is an advantage</li><li>Experience delivering safety training, awareness sessions, and emergency drills</li><li>Strong report-writing, documentation, and presentation capabilities</li><li>Good command of English and Arabic</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong communication, facilitation, and stakeholder-management skills</li><li>Ability to work independently while collaborating effectively with cross-functional and international teams</li><li>Analytical mindset with a structured and practical problem-solving approach</li><li>Strong attention to detail and the ability to follow up on multiple actions and priorities</li><li>Confidence in advising stakeholders and promoting compliance at different organizational levels</li><li>Cultural awareness and sensitivity to local workplace contexts</li><li>Commitment to employee well-being and the development of a safety-first culture</li></ul>

Job Title: Account Executive, Beiersdorf NIVEA Egypt Work Location: Cairo, Egypt Job Type: Full-time <br><br>About Dentsu International: Dentsu is one of the largest marketing and advertising groups, providing a full suite of creative, data, technology and media services to its global clients in 145 countries. We empower the world’s leading brands to create better creative and customer experiences with a focus on digital and creative transformation. We are champions for innovative marketing success across a diverse portfolio of fortune 100 companies, leading organisations and clients across key iconic brands advertising globally to maximise the value of our customer portfolios to drive hyper-personalised marketing and creative strategies Our combined strengths in creative excellence, customer digital transformation, media and enterprise marketing technology drives our competitive advantage. This includes a wide range of services to clients across media, advertising creative, PR, television format production, sports stadium adverting, talent and influencer engagement, app and website development, game development, programmatic advertising, IT consultancy, and data products, analytics and insight. You can learn more about us here: https://www.dentsu.com/ae/en <br>About our client – Beiersdorf Nivea Egypt: Beiersdorf AG is a global skincare leader, headquartered in Hamburg, Germany. Founded in 1882, with over 140 years of skincare expertise. Its brand portfolio includes: NIVEA (everyday skincare) Eucerin (dermo-cosmetics) La Prairie (luxury skincare) Labello (lip care) Hansaplast (wound care) Tesa (adhesive solutions) <br>Present in 160+ countries, with more than 22,000 employees. Focused on innovation, skin science, and helping people feel good in their skin. <br>Your role: The Account Executive is responsible for the delivery and project management of Perm/Temp POS and Commercial Print campaigns on behalf of the client. The role covers all client brands, so we are looking for someone who able to multitask and handle several projects at any one time. <br>Your key responsibilities: Day-to day management of all client requirements in relation to the category and full ownership for the end to end campaign management process from structural and creative brief through to delivery. Having the ability to challenge the brief, add value (technical recommendation, sustainable options, value engineering, optimisation…) and drive the client to cost savings and reduced time to market. Deliver exceptional customer service; strong project management acumen and to build a strong relationship with the clients. Frequent visits to the client sites and visit retail/stores to check measurements of items when requested by the client. Requests for quotations will be processed in a responsive manner thanks to the support of the buying team, and clients will be updated regularly on the progress of their work. Select the most appropriate supplier, in conjunction with the central procurement team, negotiate costing and timescales for each job and ensure that internal procedures are always followed. Orders will be processed in the most efficient manner available. <br>Skills and Experience: Perm/Temp POS and Commercial Print experience is essential Experience in FMCG/CPG/Consumer Healthcare is essential Very strong project management skills essential Experience of Creative & Artwork processes an advantage Client facing experience is essential - strong customer service skills, service minded Sound Excel skills and ability to analyse data Excellent attention to detail, organised Commercially strong and numerate Team player, with positive outlook Ability to build effective working relationships (client, colleagues and suppliers) Strong communication skills – able to communicate effectively to clients and select appropriate method of communication depending on situation Experience of working in an environment where priorities are constantly changing, and specifications and client requirements move frequently <br>Who we are looking for: Strong written and verbal communication Good attention to detail Strong technical knowledge in permanent and semi-permanent POS, VM, packaging Good time management skills Self-motivated and client oriented Shows drive and commitment and is able to travel to client sites for meetings and to go to stores to check VM/POS displayers when needed (displayers checks /measurements) Suggest value engineering, optimisation, standardisation options to the client at the project level / at the category level. With support from the wider business, issue escalation and resolution Checking and approving/declining client briefs Manage briefing process between client and supplier, with support from the buying team Procurement and project management of complex permanent POS campaigns Understand the client contract and the TAG proposition Support clients on a day-to-day basis with end to end job delivery Day to day use of Excel for budgeting requirements and data analysis Use of TAG MI platforms accurately to obtain quotes and benchmarking info Ensure quotes requested are generated within agreed SLA Develop strong relationships with suppliers and attend meetings as required Ensure site best practice and processes are followed, in conjunction with wider TAG operations group Work to TAG operating budget and billing process and support the RD in providing weekly forecasts Build strong relationships with clients and manage perceptions and expectations Develop a good understanding of the client’s business and industry sector Seek out industry developments and product innovations to drive innovation and cost saving initiatives Constantly review and revise procedures and processes to ensure the most efficient means of working Assist in the management of communication channels - team, client, suppliers and operations Manage own time effectively in order to track multiple projects and priorities Work in partnership with colleagues and wider TAG teams to achieve common goals Take responsibility for own performance and for identifying areas of personal development Promote the TAG culture by living the values <br>What can we offer you: Annual bonus (based on company profitability and employee performance). Private personal health insurance. 3 wellness days to boost your energy and recharge yourself. Highly diverse, multicultural & collaborative team spirit. Dentsu University – internal online portal, access to ongoing online training and development opportunities to enhance your skills and advance your career. Internal mobility opportunities and regional exposure across MENA. <br><br>Diversity and Inclusion: <br>Dentsu International is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you! <br>Excited about the role? Please apply online and your application will be reviewed against our requirements. If your profile matches our business requirements, our recruiters will make sure to get in touch with you soon. Should you not meet our immediate requirements, your profile will be registered in our talent pool system, and we will match your profile to suitable future vacancies. <br>We are building the new by connecting the different.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities. Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums. Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness. Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review. Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes. Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders. Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction. Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations. Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training &amp; Competency requirements. Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance. Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence. Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence. How you ll help us make health happen: Deliver the agreed customer service experience through: Coaching, developing and leading a highly skilled team Managing absences to the agreed standard Dealing with any performance issues Complete regular 121s with all team members Managing team performance and ensuring the agreed service experience Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling Ensure that resources are managed in line with the workforce plan Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment Hold regular team meetings to ensure good quality two way communication Support recruitment as required Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. Ensure there are high levels of team working and that the team is aligned and engaged with Bupa s purpose and goals Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function Responsible for discovering and implementing potential opportunities for improving the customer experience. Adherence to required regulatory guidelines and specifically FRA regulations Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. Role specific accountabilities This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities . Accountable for design, delivery &amp; adherence to Global regulatory complaints processes and frameworks To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global s focal point with the relevant regulators . To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa s values and best practice in complaint handling. Management of reporting in relation to complaints for the Regulators, Compliance and wider business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Key Skills</b> / Qualifications needed for this role: As this is a regulated role within BEI , the following skills are required : Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes. Strong performance management and mentoring capabilities. Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements. Proven experience in talent management, succession planning, coaching, and performance development. Experience in managing teams while fostering an inclusive and collaborative working environment. Experience leading organizational change, transformation initiatives, and the implementation of new operating models. Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs Relevant qualification in complaint handling environment or regulated role or related studies is preferred Experience producing management reports, dashboards, and performance metrics. Proficiency in identifying trends and recommending service improvements. strong Stakeholder and customer relationship management skills Strong decision-making, negotiation, and conflict-resolution abilities Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans. Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management. Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations. Ability to translate regulatory requirements into operational processes, controls, and team objectives.</p><p></p></section>