Cyber Security Engineer Jobs - Cairo Egypt

- Investigate complaints thoroughly , gather relevant information and analyze<br><br>- Provide timely and accurate responses to customer inquiries and complaints.<br><br>- Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers<br><br>- To develop and maintain optimum level of service quality with external and internal customers by ensuring complaints resolution in reasonable TAT as per SLAs<br><br>- To perform in-depth investigation and true RCA (root-cause analysis) to get to the bottom of problems impacting customers<br><br>- To maintain courteous, proactive and resolution-oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints<br><br>- To visibly improve customer satisfaction scores and related survey results through complaint resolution<br><br>- Document all customer interactions, complaints, and resolutions accurately and comprehensively in the complaint management system (CRM) Ensure that customer interactions comply with regulatory requirements, confidentiality standards, and bank policies<br><br>- Coordinate and maintain a strong follow-up with internal departments, including Operations, Business, Compliance, and Risk, Technology and legal teams, to investigate and resolve complaints effectively.<br><br>- Work to exceed the service standards and indicators and be individually responsible for prompt reporting of the same on an ongoing basis.<br><br>- Contribute towards team building and create positive energy to boost team’s productivity.<br><br><br><br><br><br>Operating Environment, Framework and Boundaries, Working Relationships- Strict compliance to compliance, established work instructions, service standards and call handling procedures<br><br>- Cordial interaction with support units, customers, RBG, Ops on telephone and in person.<br><br>- Report suspicious transactions, system lapses to the supervisor / department manager.<br><br><br>Problem Solving<br>- Ensure effective coordination with RBG and facilitate departments to correctly comprehend, act in a timely manner towards problem resolution<br><br>- Complete knowledge of products, policies, procedure and back office processes is vital to structure seamless solution and appropriate, prompt & accurate response.<br><br>Decision Making Authority & Responsibility<br>- Provide the highest level of Customer Service in response to complaints and ensure excellent Customer Experience.<br><br>- Manage customer expectation through result oriented proactive actions and correct understanding of escalation hierarchy for swift resolutions.<br><br>- CRM maintenance at all times with correct capturing of records & comments<br><br>- Continuously update and manage knowledge database<br><br>- Timely escalations to supervisor to avoid and control reputational damage for Mashreq<br><br>- Maintain a professional image of MB throughout his/her interactions, written & oral, with customers –internal & external<br><br>- Authority to recommend financial waivers / reversals for customers justified by the investigation conducted for the respective customer complaint.<br><br>- Level 1 Authority as per Delegation Matrix for financial reversals, to recommend process reviews, system changes and modifications across all related functions to improve customer satisfactions.<br><br><br>Knowledge, Skills and Experience<br>- Should be proactive and customer focused without compromising the bank’s interest. Courteous and respectful in communication<br><br>- Understanding of complete Retail Banking, SME ,Neo products, processes and systems<br><br>- Previous experience in customer service, complaints handling is advantageous<br><br>- Excellent analytical skills to enable resolution of complex problems.<br><br>- Working knowledge of banking operating systems, Microsoft Word and Excel<br><br>- Excellent inter-personal and communication skills (English written and oral) – Arabic will be added advantage<br><br>- Ability to work independently as well as collaboratively in a team environment.<br><br>- Demonstrated professionalism, patience, and diplomacy in handling customer interactions.<br><br>- 1 – 2 years customer service experience in banking<br><br>- Graduate

About ISchool<br><br>i School is a leading EdTech company dedicated to empowering students with future-ready technology skills. We are looking for a highly analytical and data-driven Senior Operations Specialist who is passionate about transforming operational data into actionable insights. This role is ideal for someone who enjoys working with reports, dashboards, KPIs, process optimization, and workflow automation to drive operational excellence.<br><br>Job Summary<br><br>The Senior Operations Specialist is responsible for monitoring operational performance, analyzing large volumes of operational data, ensuring compliance with standard operating procedures (SOPs), and driving continuous improvement across business operations. The ideal candidate has a strong data-driven mindset, enjoys working with reports and dashboards, and proactively identifies opportunities to automate repetitive processes, optimize workflows, and improve operational efficiency through data and technology.<br><br>Key Responsibilities<br><br> Monitor daily operational performance and ensure the smooth execution of business operations Analyze operational data, KPIs, and performance metrics to identify trends, inefficiencies, and opportunities for improvement Build, maintain, and automate operational reports, dashboards, and recurring performance reports Develop actionable insights and present recommendations to support data-driven decision-making Design and implement workflow automation solutions to improve operational efficiency and reduce manual work Monitor compliance with company policies, operational standards, and SOPs while identifying areas for process optimization Collaborate with cross-functional teams to improve operational processes and enhance service delivery Investigate operational issues, perform root cause analysis, and implement corrective and preventive actions Ensure data accuracy, consistency, and integrity across operational systems and reports Support the implementation of new operational initiatives, systems, automation tools, and process improvements Assist in onboarding and training team members on operational processes, reporting standards, and best practices Maintain comprehensive operational documentation, reports, and process updates Perform additional operational duties as assigned to support business objectives<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Data Analytics, Information Systems, or a related field3-5 years of experience in Operations, Business Operations, Process Improvement, or a similar analytical role Previous experience in Education Operations, EdTech, or Tech Operations is highly preferred Strong analytical thinking with a data-driven mindset and excellent problem-solving skills Advanced proficiency in Microsoft Excel (Pivot Tables, Power Query, advanced formulas) and Google Sheets Strong experience with Google Apps Script and workflow automation Experience with workflow automation platforms such as Make, Zapier, Microsoft Power Automate, n8n, or similar tools is a strong advantage Experience working with automation, process optimization, and operational workflows Experience working with CRM systems and operational management platforms Experience with Big Data, large datasets, or data-driven operational environments is a strong advantage Experience creating dashboards and reports using Power BI, Looker Studio, Tableau, or similar Business Intelligence tools is highly preferred Familiarity with SQL or database querying is a plus Excellent organizational, communication, and stakeholder management skills Ability to manage multiple priorities in a fast-paced environment Fluent in English, both written and spoken<br><br>Benefits<br><br> Competitive Salary Performance-Based Incentives & Bonuses Medical Insurance Learning & Development Opportunities Career Growth in a fast-paced EdTech environment

Chief Financial Officer (CFO) – IPO-Track Leadership Role<br>About the Role:We are seeking a strategic business leader — not a traditional finance executive — to serve as CFO and guide the company through IPO preparation and beyond. The ideal candidate combines strong integrity, sound judgment, and high professional ethics with the ability to earn the confidence of the Board, shareholders, investors, and financial institutions. Excellent bilingual (Arabic/English) communication skills, proven leadership of large, multi-country finance teams, strong analytical/data-driven decision-making, and demonstrated ability to lead organizational transformation are essential — along with the executive presence to perform effectively under pressure during the IPO process.<br>Professional & Industry Experience:25+ years of progressive finance experience, including 10–15 years as CFO or Deputy/Group CFO in a large organization. Industry background preferably in manufacturing, building materials, chemicals, or multi-plant/regional-multinational environments. Experience in publicly listed companies.<br>IPO Experience:Hands-on experience leading or participating in an IPO, including preparing a company for public listing, working with investment banks and financial advisors, due diligence, prospectus preparation, corporate governance, capital markets, investor relations, and regulatory disclosure requirements. Experience with the Saudi market (Tadawul) is a plus.<br>Technical Competencies:SAP ERP: Strong business-level knowledge of SAP FI, CO, Treasury, Group Reporting, SAP Analytics Cloud, and BW — with the ability to lead finance systems optimization and digital transformation (deep technical expertise not required). Financial Reporting: IFRS, group consolidation, multi-company and multi-currency reporting. Treasury & Corporate Finance: Cash management, banking relationships, debt financing, capital structure optimization, liquidity management. FP&A: Budgeting, forecasting, long-term financial planning, scenario modeling, performance analysis. Internal Controls, Risk & Compliance: Internal control frameworks, Enterprise Risk Management (ERM), corporate compliance, governance. Taxation: Corporate income tax, VAT, Saudi Zakat and Tax regulations, cross-border taxation where applicable. Manufacturing Finance: Cost accounting, manufacturing KPIs, plant performance analysis, inventory optimization, working capital management.<br>Key Responsibilities:Financial Leadership: Reporting, budget preparation and control, cash flow management, working capital optimization, financial governance. Strategic Planning: Long-term financial strategy, capital allocation, investment appraisal, business expansion evaluation, financial modeling/feasibility studies. IPO Leadership: Lead IPO readiness — corporate restructuring, governance enhancement, financial reporting readiness, coordination with external advisors, regulatory compliance, investor communications. Risk Management: Enterprise risk management, insurance strategy, business continuity, compliance oversight. Investor Relations (post-IPO): Investor communications, financial results presentations, analyst meetings, market disclosures. Treasury: Banking relationships, debt management, FX exposure, interest rate risk management, capital raising. Digital Finance Transformation: SAP optimization, business intelligence, executive dashboards, AI-enabled financial analytics. Finance Organization Development: Building a high-performing team, succession planning, talent development, performance management.<br>Education & Certifications:Bachelor's degree in Accounting, Finance, or related discipline; MBA or Master's in Finance preferred. CPA, ACCA, CMA, or CFA (CFA a significant advantage given the IPO and capital markets focus).<br>If you have the right expertise and are looking for a new challenge, we’d love to hear from you!

About Bosta: <br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>About the Role:<br>Bosta is looking for a talented GL Supervisor with excellent accounting expertise and strong interpersonal skills. Reporting to the Head of Accounting, and will be responsible for daily general ledger activities. In addition, the role will be focused on supporting the management by providing oversight and control over the completeness and accuracy of the financial results.<br><br>Job Code:<br>2026FINA-036<br><br>Job Responsibilities<br><br>Responsible for monthly closing activities Responsible for monthly closing in the ERP system Oracle (Net Suite) Assist accounting members to do the accounting properly Review and monitor all accounting transactions on daily basis on Oracle (Net Suite) Post journal entries in Oracle (Net Suite) Review accounts receivable and accounts payable with AR supervisor and AP supervisor to confirm that AR and AP balances are accurate and measured, presented in accordance with “EAS” and finalize pending issues Prepare Payroll journal entry and accrued payroll breakdown Prepare accounting entries for fixed assets, prepaids, accruals, leases transactions and adjustment and re-class entries Prepare and confirm accounts reconciliations with related parties and inter-company transactions Prepare trail balance and financial statements Profit or Loss statement, Statement of financial position and Cash flow Providing monthly reports and analysis for revenues and expenses Prepare Ad-hoc reports as per management needs Assist in development and maintenance of written accounting guidelines Review monthly tax reports and provide the report to our tax advisor Review annual corporate tax return prepared by tax advisor Responsible of Tax inspection along with our tax advisors Responsible of interim and annual audit activities Research accounting issues and determine proper handling of transactions Manage on-going working relationship with independent auditors, which includes oversight of the annual audit process, and preparation of consolidated financial statements and tax returns<br><br><br><br><br>Job Qualifications<br><br>Bachelor’s degree in accounting7+ years’ experience in accounting (including 3 years in public accounting preferred) Certified Dip IFRS is a must Advanced knowledge of Microsoft Office (emphasis on Excel) Advanced knowledge of ERP system - Oracle Net Suite (Preferable) Good Knowledge of Power BI Good Knowledge of SQLPresentations skills Strong ability to analyze financial information Strong interpersonal skills - the ability to work with a diverse team and the ability to communicate effectively verbally and in writing Attention to Details Ability to motivate staff Thorough knowledge of applicable accounting/general ledger systems and procedures, financial chart of accounts, and company procedures Ability to speak and write English fluently<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br>Key Responsibilities:Monitor and analyse competitive business models and provide recommendations to strengthen our position. Collaborate with cross-functional partners in product, engineering, operations, finance, and marketing to help develop data-informed business strategies and roadmaps. Work closely with product managers to enhance the product offerings and experiment with pricing and new products. Manage self-service tools for end-users across the company to explore a wide variety of data with little assistance. Monitor and analyse the platform's traffic, highlighting the gaps and working on solutions. Present models, findings and insights to senior management in order to drive business decisions. Provide objective recommendations on business strategy, monetisation, and operation. Partner with the finance team in developing budgets, forecasts, and ad hoc analyses that are informed by data-driven insights and operating metrics. Manage and own the P&L of the automotive vertical. Continuously manage all launched propositions and products, handling the pre-analysis and post-assessments. Responsible for all online/offline products & packages pricing schemes. Own and develop relationships with business partners, working with them to optimise and enhance our integration. Develop and present management reviews to the top management.<br><br>Requirements<br><br>Qualifications:Bachelor's degree in Computer Science, Business or Marketing. A master's degree is a plus. Experience:4-5 years of work experience in strategy/business analytics/sales enabler role, having closely worked with products in an internet/e-commerce company. Experience in e-commerce, internet and/or digital media. Experience with Google Analytics is required. Knowledge:Proficient in Microsoft Excel. Knowledge of SQL is a plus Skills:Ability to crunch heavy data, build insights and drive operational decision-making. Excellent analytical skills with a demonstrated ability to translate data and information into actionable insights and business recommendations. Exceptional project management skills and attention to detail. Excellent stakeholder management and communication skills. Traits:Proactive and passionate. You are independently capable of seeking information, solving conceptual problems and delivering high-quality results in challenging situations. Passion for data and metrics. Outstanding analytical capacity paired with a profound business sense. Hands-on attitude and the ability to thrive in a fast-paced environment. Highly motivated, professional, creative, proactive and able to work independently and cooperatively in a diverse group.<br><br>Benefits<br><br> A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br> #Egyptdubizzle

<p>Are you ready to dive into the heart of product innovation and shape the future of cutting-edge solutions? We are seeking an exceptional <strong>Associate Product Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling <strong>Full-Time, On-site</strong> opportunity for a visionary individual eager to make a tangible impact on our product landscape.</p><p>As an Associate Product Manager, you will be at the forefront of defining, developing, and launching products that delight our users and drive business growth. You'll play a pivotal role in bridging the gap between user needs, business objectives, and technical feasibility, ensuring every product iteration is a step towards excellence. If you're passionate about technology, possess a keen eye for detail, and thrive in a collaborative environment, this is your chance to shine!</p><ul><li><p><strong>Overview:</strong> Join a forward-thinking organization committed to pushing boundaries and delivering innovative solutions. As an Associate Product Manager, you will be a key player in our product lifecycle, from ideation to launch, ensuring our offerings are robust, user-friendly, and strategically aligned.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Translate customer and business needs</strong> into clear, concise, and actionable <strong>Business Requirements Documentation (BRD)</strong>.</p></li><li><p>Actively participate in the <strong>product lifecycle management</strong>, supporting product strategy and roadmap execution.</p></li><li><p>Oversee and coordinate <strong>Software Testing</strong>, <strong>Quality Assurance (QA)</strong> processes, and rigorous <strong>User Acceptance Testing (UAT)</strong> to ensure product integrity and performance.</p></li><li><p>Collaborate closely with engineering, design, marketing, and sales teams to ensure seamless product development and launch.</p></li><li><p>Conduct market research and data analysis to identify opportunities and inform product decisions.</p></li><li><p>Support <strong>Agile Scrum</strong> ceremonies and contribute to a culture of continuous improvement.</p></li><li><p>Manage stakeholder communication and expectations throughout the product development process.</p></li></ul></li><li><p><strong>Skills/Technologies:</strong> This role demands a blend of strategic thinking, technical understanding, and strong communication skills. You'll leverage your expertise in <strong>Product Management</strong>, quality assurance, and requirements definition to drive successful product outcomes.</p></li><li><p><strong>Growth Opportunities:</strong> Embark on a career path filled with continuous learning and professional development. We are committed to fostering your growth, providing opportunities to expand your expertise, take on new challenges, and advance into senior leadership roles within our product organization.</p></li><li><p><strong>Team/Culture:</strong> Immerse yourself in a vibrant, collaborative, and fast-paced culture where innovation is celebrated, and every voice is heard. We believe in empowering our teams to achieve their best, fostering an environment of mutual respect, support, and shared success.</p></li><li><p><strong>Impact:</strong> Your contributions will directly influence the quality, usability, and market success of our products. You will play a crucial role in shaping user experiences, solving complex problems, and contributing to the strategic direction and growth of the company.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience &amp; Expertise:</strong> Possess <strong>2-5 years</strong> of progressive experience in Product Management, Project/Program Management, IT/Software Development, or a closely related field.</p></li><li><p><strong>Core Competencies:</strong></p><ul><li><p>Demonstrable expertise in <strong>Product Management</strong> and <strong>Product Strategy</strong>.</p></li><li><p>Proven background in <strong>Software Testing</strong>, <strong>Quality Assurance (QA)</strong>, and orchestrating effective <strong>User Acceptance Testing (UAT)</strong>.</p></li><li><p>Strong capability in developing detailed <strong>Business Requirements Documentation (BRD)</strong> and executing precise <strong>Requirements Gathering</strong>.</p></li><li><p>Solid understanding and practical application of <strong>Agile Methodologies</strong>, particularly <strong>Scrum</strong>.</p></li><li><p>Exceptional abilities in <strong>Stakeholder Management</strong> and <strong>Cross-functional Collaboration</strong>.</p></li><li><p>Proficiency in <strong>Product Lifecycle Management</strong>, <strong>Data Analysis</strong>, and conducting insightful <strong>Market Research</strong>.</p></li><li><p>Excellent <strong>Communication</strong> and <strong>Problem-solving</strong> skills, with a proactive and analytical mindset.</p></li></ul></li><li><p><strong>Career Level:</strong> This is a challenging yet rewarding <strong>Manager-level</strong> opportunity for an individual ready to take ownership, drive initiatives, and contribute significantly to our product success.</p></li></ul><p></p>

<p style=\"text-align:left\"><b>Job Location</b></p>Cairo<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><div><p><span><span>Are you interested in a Supply Chain career in P&G?</span></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>The Supply Chain Analyst has the analytical overview of the import lanes into Europe. The analyst will use global standard<span> </span><u>work processes</u><span> </span>and<span> </span><u>solutions</u><span> </span>for the activation of cross-customs border lanes, zooming in into the logistic aspects of such a lane to support the configuration of the relevant systems and sourcing the relevant services for the lane. </span></span><span><span> </span></span></p><p><span><span>In addition, the analyst will use the available sources of information and systems to understand Service parameters, carrier performance, carrier contract adherence, supporting the I Trade Governance team to pro-actively address potential related issues that would impact the business results. He/ she will assist the Lane Managers on report analysis, issue resolutions, and auditing processes.</span></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>If this sounds exciting to you, read on!</span></span><span><span> </span></span><br /><span><span><i> </i></span></span></p><p><span><b><u><span>How Success Looks Like</span></u></b></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>Success in the role will require you to help drive business results in the region by combining supply chain knowledge, strong compliance mindset, problem solving, analytical thinking, and good communication & collaboration skills to support in delivering Service, Cash & Cost targets.</span></span><span><span> </span></span><br /><span><span> </span></span></p><p><b>WHAT YOU WILL BE DOING?</b></p><p><b>Responsibilities</b></p><ul><li><p><span>Execute the supply planning process of inventory planning, requirements planning, production planning, and material planning</span></p></li><li><p><span>Develop and maintain finished goods inventory targets by SKU based on service level objectives, forecast error, and replenishment lead times</span></p></li><li><p><span>Deliver KPIs such as customer fill rate, Inventories and cost targets</span></p></li><li><p><span>Key interface between Stock replenishment, operations, and logistics</span></p></li><li><p><span>Identify, resolve and escalate supply chain situation/risk like manufacturing performance, material shortage or demand surge</span></p></li><li><p><span>Manage projects that impact the supply chain, such as new product launches or capacity expansions</span></p></li><li><p><span>Participate in cross-functional teams to develop and implement continuous improvement initiatives</span></p></li></ul></div><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p><b>What makes you the right fit:</b></p><ul><li><p>Bachelor’s degree holder with max. 0-3 years of relevant experience – <u><b>Excluding Engineering, Actuarial Sciences, Computer Science, Data Science, Mathematics (Statistics & Data Analysis)</b></u></p></li><li><p>Legally eligible to work in Egypt</p></li><li><p>Good analytical and problem-solving skills.</p></li><li><p>Having Highly developed interpersonal skills like communication and presentation skills.</p></li><li><p><span>Proficiency with Microsoft office tool suite (Excel, Word and Power point)</span></p></li><li><p><span>Must Demonstrate ability to communicate professionally in English, both written and orally, to wide variety of audiences</span></p></li><li><p><span>Effective working in a matrix organization and multi-level stakeholder management</span></p></li><li><p><span>Excellent problem-solving and analytical skills – and able to understand and interpret data.</span></p></li><li><p>Having programming/IT basic Knowledge</p></li><li><p>Having Supply chain knowledge.</p></li></ul><p></p><p><b><span>ABOUT US</span></b></p><p><span>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.</span></p><p><span> </span></p><p><span>Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</span></p><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000156324<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The medium enterprise accounts manager role at Vodafone Egypt is mainly to drive sales growth and expand Vodafone’s market share across assigned regional territories, within Vodafone Business / enterprise accounts while meeting customer excellence standards. The medium enterprise accounts manager is responsible for ensuring that SME/SOHO account management channel is meeting customer excellence standards while creating a visible step change versus our competition to gain market share.</p> <h4>Job profile</h4> <ul> <li>Managing a group of accounts to work on achieving net adds, voice points, solution and accounts targets</li> <li>Growing revenue by selling Vodafone’s telecom and digital solutions</li> <li>Building strong client relationships with business customers and key stakeholders</li> <li>Identifying new business opportunities and winning new accounts</li> <li>Coordinating with internal teams like marketing, activation, IT, and operations to execute projects smoothly</li> <li>Ensuring customer excellence and handling by resolving issues quickly and improving customer satisfaction/NPS</li> <li>Monitoring performance and reporting on sales progress, account health, and market opportunities</li> <li>Ensuring the quality of sales</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Experience in telecom and technology industries</li> <li>Sales/account management experience</li> <li>Negotiation and communication skills</li> <li>Commercial awareness</li> <li>Full awareness of Vodafone Business digital solutions</li> <li>Strong stakeholder management and reporting skills</li> <li>Reporting, time management and presentation skills</li> <li>Results oriented, self-disciplined and organized</li> <li>Spoken and written English language</li> <li>Having minimum 1 year of sales experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To be responsible for the following:</p> <ul> <li>Development, building (ANT, Maven), testing & deployment of existing and new integration functionalities.</li> <li>Developing integration APIs to be consumed by integration parties using provisioning systems like Tertio and Tibco.</li> <li>Developing micro-services using Spring framework and deploying them over on-premises cloud (OpenShift).</li> <li>Doing business automation by developing enterprise Java applications and APIs for automating business processes.</li> <li>Building KPIs by using DevOps tools like Elastic, Jenkins, etc.</li> </ul> <h4>Role profile</h4> <p><strong>Design:</strong><br> Define the responsibilities, operations and relationships of a specific software module, and determine how it will be adjusted to fulfill business needs.</p> <p><strong>Delivery:</strong><br> Participate in the software development life cycle.<br> Ensure successful user acceptance test.<br> Quality assurance of locally developed systems.<br> Provide 2nd line support for systems in production.</p> <p><strong>Teamwork:</strong><br> Dedication, sense of ownership in fulfilling company strategies. Continuous improvement in relevant area of profession.</p> <p><strong>Standards & procedures:</strong><br> Ensure full compliance of all locally developed applications with the standard software development methodology used in Vodafone Egypt.</p> <h4>Competencies and qualifications</h4> <ul> <li>Implement business requirements to technical systems functionalities.</li> <li>Work and interact with a diversified team to meet business challenges.</li> <li>Effective communication with different stakeholders.</li> <li>Self-motivated.</li> <li>Results driven and solutions focused.</li> <li>Mentor other team members.</li> </ul> <p><strong>Must have technical/professional qualifications:</strong></p> <ul> <li>2+ years of IT experience.</li> <li>Experience in software development and implementation life cycle.</li> <li>Computer science or engineering professional degree is a must.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant company resources for guidance.</p> <p>Together we can.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales &amp; Marketing department.</p><p>The job of Sales Coordinator is executed satisfactorily when:</p><ul><li>The hotel achieves its Financial Objectives.</li><li>The Sales team that the person works with achieves their revenue objectives.</li><li>The person achieves their personal objectives.</li><li>The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales&amp; Marketing and Sales Coordinator.</li></ul><p>Support the Director of Sales , Director of Sales &amp; Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.</p><p>Determine and implement the procedures and standards of an effective filing system.</p><p>Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times:</p><ul><li>Timesheets</li><li>Purchase orders</li><li>Travel authorizations for business trips</li><li>Collateral reprint orders</li><li>Brochure supplies (office)</li><li>Holiday and sick leave</li><li>Expense forms</li></ul><p>Maintain and update inventory: control of all gifts and giveaways.</p><p>Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations.</p><p>Compile monthly reports to be completed by 5th of each month.</p><p>Compile statistics.</p><p>Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.</p><p>Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.</p><p>Annual contracting administration for corporate and leisure business.</p><p>Ensure that store requisitions are submitted monthly.</p><p>Ensure ordering of business cards.</p><p>Ensure sensible and effective use of the telephone all incoming calls promptly answered in an agreed manner. ensure that calls are screened and dealt with in an appropriate way. All enquiries to be dealt with within 24 hours.</p><p>Assist telesales research of existing/new clients within guidelines of Director of Sales / Director of Sales &amp; Marketing.</p><p>Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.</p><p>Ensure the strict confidentiality of information passing though the office.</p><p>Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.</p><p>Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.</p><p>Coordinate and assist in organising sales trips.</p><p>Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.</p><p>Understand and strictly adhere to the rules &amp; regulations established in the employee handbook and the hotel s policy on fire, hygiene, health &amp; safety.</p><p>Ensure that all potential and real hazards are reported and rectified immediately.</p><p>Understand and strictly adhere to the hotel s employee rules &amp; regulations.</p><p>Perform any other duties as assigned to them by management.</p><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Equivalent to High School Diploma or Hotel Apprenticeship.</li><li>Previous experience in 4/5 star hotels.</li><li>Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial</li><li>To fill this position the candidate must have: Planning/organisation skills Adaptability Flexibility Initiative Creativity</li><li>Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word) Micros Fidelio Opera and Sales &amp; Catering</li><li>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Interest to develop in the Sales department Communication skills Attention to details</li></ul><p></p></section>

Job Description<br><br>SAVE THE CHILDREN EGYPT<br><br>ROLE PROFILE<br><br>Title: Finance Assistant<br><br>TEAM/PROGRAMME: Aswan Area Office, Finance<br><br>Team<br><br>LOCATION: Aswan Area Office, Egypt<br><br>GRADE: Grade 5 POST TYPE: National, Fixed<br><br>Child Safeguarding Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people.<br><br>Role Purpose<br><br>Finance Assistant is responsible for providing aid with incoming and outgoing financial transactions. The responsibilities also include maintaining bank as well as cash books, daily reconciliations, consolidating approved documentations (Receipts, Bank transactions, Vouchers, GRN, etc...), preparing vouchers, recording transactions according to SCI guidelines, filing and assisting during month end closure and audits.<br><br>Scope Of Role<br><br>Reports to: Aswan Finance & Grants senior Officer<br><br>Staff directly reporting to this post: none<br><br>Budget responsibility: none<br><br>Key Areas Of Accountability<br><br>KEY AREAS OF ACCOUNTABILITY:<br><br> Check bills, invoices, and other supporting documents before payments to ensure the completeness of the documents, approval with clear and specific charging notes. Prepare Payment vouchers (PVA), Cash Receipts (CR), Cash Transfers (CT); General Journal vouchers – JVs on daily basis. Responsible for Bookkeeping and ensure all daily transactions have been booked on FMS- Agresso/GLACOS Writing the checks and processing online transfers & maintenance of the bank books daily to ensure all outstanding checks are accounted for. Prepare bank reconciliations to ensure the balances are accurate and all the payments in the bank statements are accounted for. Handle all authorized petty cash payments Provide cash advances to program and admin staff and working to settle procurement, training and travel expenses. Ensure proper budget coding approvals from the authorized person and deliver the checks to concerned parties on timely basis. Maintain finance documents in an orderly and secure manner. Scanning all financial documents on monthly basis. Keep the confidentiality of financial information including budget, bank balance and cash. Assist during year end as well as grant specific audits. Any other related tasks as requested by Supervisor Assist in sub grants financial procedures and monitoring. Tracking all payments in Aswan office Reviewing the Fuell payment<br><br>SKILLS AND BEHAVIOURS (our Values In Practice) Accountability<br><br> Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values<br><br>Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br><br>Ambition<br><br> Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same Widely shares their personal vision for Save the Children, engages and motivates others Future orientated, thinks strategically.<br><br>Collaboration<br><br> Builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters Values diversity, sees it as a source of competitive strength Approachable, good listener, easy to talk to<br><br>Creativity<br><br> Develops and encourages new and innovative solutions. Willing to take disciplined risks.<br><br>Integrity<br><br> Honest encourages openness and transparency<br><br>Qualifications And Experience<br><br> University degree in Finance/ Accounting or another similar field. 1-2 years of relevant experience. Good sense of responsibility. Excellent organizational & communications skills. Good proficiency in spoken and written English . Good computer skills, especially in spreadsheet & data analysis (excel & access) and familiarity with accounting software are preferred. Knowledge of Agresso would be an advantage. Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies Commitment to and understanding of Save the Children’s aims, values and principles including rights based approaches

Position Overview <br>The Business Intelligence Developer is responsible for designing, developing, and optimizing scalable data solutions using Microsoft SQL Server, Python, and Business Intelligence tools. This role focuses on building and maintaining data pipelines, reporting infrastructure, and analytical models that enable accurate, automated, and insight-driven decision-making. Working closely with cross-functional stakeholders, the BI Developer translates business requirements into technical solutions while ensuring data quality, system performance, and continuous process improvement.<br>Key Responsibilities(May perform additional duties as assigned.)<br>Design, develop, and maintain ETL processes, stored procedures, database objects, and data pipelines to support reporting and business analytics. Build, enhance, and maintain scalable data solutions across multiple platforms while ensuring data integrity, reliability, and optimal performance. Partner with business stakeholders to gather requirements and deliver impactful Business Intelligence solutions using Microsoft SQL Server and Power BI. Convert business requirements into technical specifications for data warehouse architecture, reporting solutions, and automation initiatives. Monitor, troubleshoot, and optimize data processes, reporting cycles, and automation workflows to improve operational efficiency and reporting accuracy. Manage and maintain ticketing systems, ensuring timely resolution of data-related requests in accordance with established service level agreements (SLAs). Contribute to continuous improvement initiatives by analyzing performance trends, identifying optimization opportunities, and participating in PSP/DMAIC activities. Collaborate within Agile teams and cross-functional projects, supporting change management and ensuring seamless data operations. Promote data literacy and Business Intelligence adoption across the organization by sharing knowledge and acting as a trusted partner between business and technical teams. Foster a collaborative work environment by providing guidance, mentorship, and support to team members when required.<br>Required Qualifications<br>Education<br>Bachelor's degree (or currently pursuing) in Computer Science, Data Science, Engineering, Information Systems, or a related technical discipline. Strong knowledge of Microsoft SQL Server (2016 or later), including SQL Server Data Tools (SSDT), query optimization, indexing, and performance tuning. Solid understanding of database architecture, relational and NoSQL databases, and cloud data platforms such as Microsoft Azure or AWS.<br>Work Experience<br>Minimum of 5 years of experience in database development, reporting, and Business Intelligence solutions using Microsoft SQL Server, Power BI, and Microsoft Excel, preferably within a call center, workforce management (WFM), or operations environment. Proven expertise in Microsoft SQL Server, data modeling, and dimensional modeling techniques, including star and snowflake schemas and OLAP concepts. Proficiency with Microsoft Office applications; experience with Power Apps and Power Automate is an advantage. Hands-on experience using Python for data transformation, automation, and analysis.<br>Technical Skills<br>Required<br>Advanced proficiency in Microsoft SQL Server, SQL Server Management Studio (SSMS), and Power BI, including DAX. Strong programming skills in Python for data processing, automation, and reporting. Solid understanding of data modeling principles, dimensional modeling, OLAP concepts, and statistical analysis. Excellent communication and stakeholder management skills with strong written and spoken English proficiency.<br>Preferred Experience with SQL Server Integration Services (SSIS) and SQL Server Analysis Services (SSAS). Familiarity with cloud-based data platforms and services such as Azure Data Factory, Azure Databricks, Google Big Query, and Azure Dev Ops. Basic understanding of Robotic Process Automation (RPA) concepts. Experience with Visual Basic, VBA Macros, Power Apps, and Power Automate.

About SIAC Developments SIAC Developments, a member of SIAC Holding, creates high-end real estate destinations that go beyond residential, office, and commercial spaces. Backed by SIAC Holding’s extensive experience and trusted reputation across construction, building materials, development, and facility management, we develop integrated communities that offer a complete lifestyle built around comfort, happiness, functionality, and a strong sense of belonging. As demand continues to grow for high-quality living and working environments, we respond with innovative designs, premium finishes, functional solutions, and carefully selected prime locations. Our developments are designed to meet evolving customer needs through smart and environmentally responsible approaches. Our purpose is to contribute positively to the communities we serve by providing exceptional spaces where people can live, work, connect, and thrive.<br>The Role The Business Analyst supports informed real estate development and investment decisions by conducting feasibility studies, financial modelling, market research, and performance analysis. The role works closely with the Development, Finance, Sales, and other relevant functions to validate project assumptions, evaluate investment opportunities, monitor portfolio and unit performance, and translate complex financial and market data into actionable recommendations for management.<br>Responsibilities Conduct commercial, financial, and customer-focused analyses to support development strategies, investment decisions, and overall business objectives. Support the Function Head in preparing initial feasibility studies and validating key assumptions in coordination with the Development and Finance departments. Monitor and analyze the company’s property inventory, including available, reserved, contracted, and sold units, and highlight sales trends and potential risks. Track and analyze the local real estate market, including supply, demand, pricing, competitors, customer preferences, and macroeconomic factors affecting the business. Develop and maintain automated reports, dashboards, market statistics, and management analyses to monitor projects, commercial initiatives, and business performance. Collaborate with relevant stakeholders to define, operationalize, and monitor short- and long-term KPIs aligned with the company’s strategic and financial objectives. Translate business, customer, and market data into actionable insights and recommendations for product positioning, pricing, project development, sales, and business development initiatives. Prepare and present research reports, feasibility findings, business performance trends, and ad hoc analyses to management and other stakeholders, while supporting the development of long-term business plans.<br>Qualifications Bachelor’s degree in Finance, Accounting, Economics, Investment, Business Administration, or a related field; an MBA or progress toward a CFA qualification is an advantage. Three to seven years of relevant experience in real estate development, investment banking, financial advisory, or a related field, preferably with a reputable organization. Strong experience in preparing real estate feasibility studies and assessing projects from financial, commercial, market, and regulatory perspectives. Advanced financial modelling skills, including building development pro formas, cash-flow projections, and conducting NPV, IRR, scenario, and sensitivity analyses. Sound understanding of development budgets, project timelines, revenue assumptions, hard and soft costs, funding requirements, and investment returns. Strong real estate market research and analytical skills, covering supply, demand, pricing, competitors, customer segments, absorption rates, and market trends. Advanced proficiency in Microsoft Excel and Power Point; experience with Power BI or other business intelligence and reporting tools is an advantage. Fluency in Arabic and English, with strong communication, presentation, business writing, and cross-functional collaboration skills.

We are seeking a highly skilled and commercially astute Compliance Manager to lead our internal audit and compliance function. This is a strategic role that goes beyond traditional compliance, requiring a candidate with a robust financial management background ideally at the Finance Manager or CFO level within the real estate or contracting industry. The successful candidate will be responsible for designing and directing the internal audit and control framework while overseeing all ancillary compliance matters.<br>Key Responsibilities:1. Internal Audit & Financial Controls Develop and Implement Audit Plan: Design and execute a comprehensive, risk-based annual internal audit plan covering financial, operational, and administrative areas. Financial Oversight: Leverage deep financial expertise to audit complex financial statements, project costing, budgeting, forecasting, and cash flow management. This requires understanding the financial intricacies of large-scale construction and real estate projects. Internal Controls Framework: Establish, maintain, and continuously improve the internal control environment to mitigate business risks, prevent fraud, and ensure the accuracy of financial reporting. Contract Compliance & Risk: Review contractor claims, variation orders, and contractual obligations to ensure financial and operational compliance with project plans and standard forms of contracts (e.g., FIDIC). Process Improvement: Collaborate with department heads to recommend and implement corrective actions and systems improvements based on audit findings. External Audit Liaison: Maintain a strong working relationship with external auditors, ensuring they have all required information and that audit recommendations are addressed.<br>2. Compliance & Regulatory Oversight Regulatory Adherence: Monitor and ensure the company's compliance with all relevant local and international regulations, particularly those issued by the Egyptian Financial Regulatory Authority (FRA) and other governmental bodies for non-banking financial activities. AML/KYC Compliance: Develop, implement, and monitor Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and procedures, ensuring adherence to regulatory requirements and reporting any suspicious transactions. Policy Management: Develop, review, and update compliance policies and procedures to reflect changes in laws, regulations, and business operations. Regulatory Reporting: Ensure timely and accurate filing of all required regulatory reports. Stakeholder Coordination: Act as the primary liaison with regulators, custodians, and external auditors on all compliance-related inquiries.<br>3. Leadership & Reporting Board Reporting: Present comprehensive audit and compliance reports to the Board of Directors and relevant committees, clearly identifying areas of risk and required actions. Team Leadership: Direct and mentor the internal audit and compliance staff to ensure they are motivated, trained, and perform to required standards. Training: Design and deliver compliance and financial control training programs for employees to foster a culture of ethics and accountability.<br>Qualifications & Requirements:Bachelor's degree in Accounting, Finance, or a related field. A Master's degree (MBA or MSc in Finance) is highly preferred . A relevant professional certification is required, such as CIA (Certified Internal Auditor), CPA (Certified Public Accountant), or CMA (Certified Management Accountant). A minimum of 10-15 years of progressive experience in finance, audit, or compliance, with at least 3-5 years in a managerial role. Mandatory experience in the Real Estate and/or Contracting industry in Egypt. A proven track record of managing finance/audit for large-scale construction projects is essential. In-depth knowledge of IFRS, Egyptian tax laws (Income Tax, VAT, WHT, Payroll), and corporate governance principles. Strong understanding of the Egyptian regulatory landscape, particularly FRA regulations, AML/CFT laws, and CBE requirements. Proficiency with ERP systems (e.g., Odoo ERP) and advanced MS Excel skills are required.<br>This role requires fluency in English, as you will be working internationally with our group. If you are not fluent, please do not apply.

<p><h4>Position summary</h4> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards.</p> <p>Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related work experience: No related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> </ul> <h4>Required qualifications</h4> <ul> <li>License or certification: CPR certification</li> <li>First aid certification</li> <li>Fitness equipment</li> <li>Any certification or training required by local and state agencies.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><b>Job Title: </b>Customer Service Team Leader Location: Cairo About Us: Quantanite is a leading BPO provider known for delivering exceptional customer service and support solutions. We are dedicated to creating a dynamic work environment that values teamwork, innovation, and professional growth. Position Overview: We are seeking an experienced and motivated Customer Service Team Leader to oversee our customer service team. The ideal candidate will have a strong background in customer service, proven leadership abilities, and a passion for driving team performance and enhancing customer satisfaction. The Customer Service Team Leader will be responsible for managing daily operations, leading and mentoring team members, and ensuring high-quality service delivery. Key Responsibilities: Team Leadership: Supervise, coach, and motivate a team of Customer Service Associates. Conduct regular performance reviews, provide feedback, and support professional development to ensure team members meet performance goals. Operational Oversight: Monitor daily team activities to ensure adherence to service level agreements (SLAs) and quality standards. Address and resolve escalated customer issues and complaints promptly and effectively. Performance Monitoring: Track and analyze key performance indicators (KPIs) and metrics to evaluate team performance. Prepare and present reports on team performance, customer satisfaction, and service quality. Training and Development: Develop and deliver training programs to enhance team members' skills and knowledge. Identify training needs and implement development plans to address skills gaps and improve performance. Customer Interaction: Handle complex or high-priority customer interactions that require advanced problem-solving skills and a high level of professionalism. Ensure exceptional service delivery and customer satisfaction. Process Improvement: Identify areas for improvement in customer service processes and implement changes to enhance service quality and operational efficiency. Foster a culture of continuous improvement within the team. Collaboration: Work closely with other departments, such as Quality Assurance, Human Resources, and IT, to address operational issues, streamline processes, and implement best practices. Compliance: Ensure the team adheres to company policies, procedures, and regulatory requirements. Conduct regular audits and ensure compliance in all customer service activities. Qualifications: Education: Bachelor s degree in Business Administration, Management, or a related field preferred; equivalent work experience will be considered. Experience: Minimum of [3-5] years of experience in a customer service role, with at least [1-2] years in a supervisory or team leader position. Skills: Strong leadership and team management skills; excellent verbal and written communication abilities; proficiency in customer service software and CRM systems; advanced problem-solving skills. Attributes: Ability to manage multiple tasks and prioritize effectively; strong interpersonal skills; proactive and results-oriented; ability to work under pressure and handle challenging situations. Certifications: Relevant certifications (e.g., Customer Service Management, Six Sigma) are a plus. What We Offer:&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Business Administration, Management, or a related field preferred; equivalent work experience will be considered.</p><p>Experience: Minimum of [3-5] years of experience in a customer service role, with at least [1-2] years in a supervisory or team leader position.</p><p>Skills: Strong leadership and team management skills; excellent verbal and written communication abilities; proficiency in customer service software and CRM systems; advanced problem-solving skills.</p><p>Attributes: Ability to manage multiple tasks and prioritize effectively; strong interpersonal skills; proactive and results-oriented; ability to work under pressure and handle challenging situations.</p><p>Certifications: Relevant certifications (e.g., Customer Service Management, Six Sigma) are a plus.</p>

<p><strong>This is a client side position.</strong></p><p>Are you a seasoned professional with a passion for transforming businesses through cutting-edge ERP solutions? We are seeking an exceptional <strong>Odoo Functional Consultant / Implementer</strong> to join our dynamic team in Cairo, Egypt. This is a unique hybrid opportunity for an experienced individual to drive critical projects, blend financial acumen with technical expertise, and make a significant impact on our clients' success.</p><p><strong>Overview:</strong></p><p>As an Odoo Functional Consultant / Implementer, you will be at the forefront of our system implementation, guiding businesses through the entire Odoo implementation lifecycle. You'll leverage your deep understanding of accounting principles and ERP systems to configure, customize, and deploy Odoo solutions that precisely meet our operational and strategic needs. This role is perfect for someone who thrives on problem-solving, and is eager to shape the future of business processes.</p><p><strong>Responsibilities:</strong></p><ul><li><p>Lead full-cycle Odoo implementations, from requirements gathering and analysis to configuration, testing, and go-live.</p></li><li><p>Conduct in-depth business analysis to understand client processes, identify pain points, and propose optimal Odoo solutions.</p></li><li><p>Configure Odoo modules (especially accounting and finance) to align with client business requirements.</p></li><li><p>Provide expert guidance and best practices on Odoo functionalities and financial management processes.</p></li><li><p>Develop detailed documentation, including functional specifications, user manuals, and training materials.</p></li><li><p>Conduct comprehensive user training sessions to ensure successful adoption and proficiency.</p></li><li><p>Collaborate closely with technical teams for any custom development or integrations.</p></li><li><p>Support clients post-implementation, troubleshooting issues and optimizing system performance.</p></li><li><p>Manage project timelines and deliverables, ensuring successful project completion within scope and budget.</p></li></ul><p><strong>Skills &amp; Technologies:</strong></p><p>This role demands a blend of strong functional knowledge and practical implementation experience. You will be working extensively with: <strong>Odoo ERP</strong>, <strong>Accounting principles</strong>, <strong>Financial Management tools</strong>, <strong>Business Analysis methodologies</strong>, and various <strong>ERP implementation best practices</strong>. Your ability to translate complex business needs into effective Odoo configurations will be key.</p><p><strong>Growth Opportunities:</strong></p><p>We are committed to your professional development. As an Odoo Functional Consultant / Implementer, you'll have ample opportunities to deepen your expertise in various Odoo modules, explore new industry verticals, and take on leadership roles in larger, more complex projects. Continuous learning and certification opportunities are integral to our culture.</p><p><strong>Team &amp; Culture:</strong></p><p>Join a collaborative and supportive team that values innovation, expertise, and client success. We foster an environment where your contributions are recognized, and your ideas are encouraged. Our hybrid work model in Cairo offers the flexibility to balance professional growth with personal well-being, promoting a healthy and productive work-life integration.</p><p><strong>Impact:</strong></p><p>Your work will directly enable our businesses to achieve greater efficiency, transparency, and profitability. By implementing robust Odoo solutions, you will empower our organization to streamline its operations, make data-driven decisions, and ultimately thrive in a competitive landscape. Be a catalyst for digital transformation!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Educational Excellence:</strong> A <strong>Bachelor's Degree</strong> in Accounting, Finance, Information Technology, or a related field is essential to your success in this role.</p></li><li><p><strong>CFA, CPA or CMA is strongly recommended</strong></p></li><li><p><strong>Proven Expertise:</strong> We are seeking an <strong>Experienced</strong> professional with a robust background, demonstrating <strong>4-12 years of hands-on experience</strong> in ERP implementation and functional consulting.</p></li><li><p><strong>Core Competencies:</strong></p><ul><li><p><strong>Mastery of Odoo:</strong> Extensive practical experience with Odoo ERP modules, particularly in Accounting, Manfacturing &amp; financial management.</p></li><li><p><strong>Accounting Acumen:</strong> Strong foundational knowledge and practical experience in Accounting principles and practices.</p></li><li><p><strong>ERP Implementation Prowess:</strong> Proven track record in full-cycle ERP implementations, including requirements gathering, configuration, testing, and user training.</p></li><li><p><strong>Business Analysis Skills:</strong> Exceptional ability to analyze complex business processes and translate them into effective system configurations.</p></li><li><p><strong>Problem-Solving Mindset:</strong> A highly analytical approach to identifying issues and developing innovative solutions within the Odoo ecosystem.</p></li><li><p><strong>Project Management Fundamentals:</strong> Ability to manage project tasks, timelines, and deliverables effectively.</p></li><li><p><strong>Data Proficiency:</strong> Familiarity with data migration strategies and reporting tools.</p></li><li><p><strong>Career Level Expectations:</strong> This role is designed for an <strong>Experienced</strong> individual ready to take ownership, lead projects, and significantly contribute to our clients' success with minimal supervision.</p></li></ul></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To function and perform as an administrator and coordinator for the Food and Beverage office while ensuring the upkeep of communication and carrying responsible for the daily tasks as outlined by the Head of Department. MAIN RESPONSIBILITIES Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Provide a professional and courteous service at all times and ensure that all employees follow the example. Be knowledgeable of all services and products offered by the hotel.Have a knowledge and understanding of all food and beverage products and services. Support in preparing/consolidating the yearly budget for the department. Support the preparation of the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management. Attend to all relevant staff meetings and hotel trainings. Attend daily operations briefings with the Executive Chef in the absence of the Food &amp; Beverage Head of Department. Attend daily or weekly Food &amp; Beverage meetings. Ensure that minutes are taken at every meeting and circulated for further communication.Schedule and organise internal meetings when and as required during the monthly schedule. Liaise purchasing requirements for the Department with the hotels Purchasing Department. Ensure to withhold and not to disclose any employee details or administrative communications, personal information or overheard conversations to others. Assist in updating all departmental operations manuals annually. Prepare presentations and other documents required for the Food &amp; Beverage Head of Department. Prepare and compile monthly, weekly Food &amp; Beverage reports. Work in close relation with all Department Heads. Assist operationally when required, especially during operational peaks or seasonal festivities and minimum once a week to ensure the upkeep of knowledge in the various outlets and departments. Coordinate the design of F&amp;B menus, name tags and buffet signage when and as required. Ensure that menus are printed, correctly formatted and spell-checked up to standard. Seek ways to assist the outlet management maximising their revenues and profits. Monitor and report the quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). Assist in handling of guest complaints. Monitor the Food &amp; Beverage Departments annual leaves and regularly update the Food &amp; Beverage Head of Department. Monitor and analyze the activities and trends of competitive restaurants, bars and other hotels banqueting departments. Follow the global food &amp; beverage trends. Assist the Outlet Managers in all actions plans and training programmes when and as required. Respond to any changes within the Food &amp; Beverage department as dictated by the hotel management. Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives. Attend all corporate conference calls. Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Ability to establish and retain effective working relationships with hotel staff and clients/vendors. Ability to identify and delegate tasks effectively. Excellent organisational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organised manner.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Ability to establish and retain effective working relationships with hotel staff and clients/vendors. Ability to identify and delegate tasks effectively. Excellent organisational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organised manner.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Opportunity Summary We are looking for motivated university students to join our Quality Control team through a practical internship opportunity. The ideal candidate must have completed a previous internship in Software Quality Control / Software Testing at another company and should have hands-on knowledge of Manual Testing, along with familiarity with QA/QC tools. Basic knowledge or exposure to Automation Testing is preferred, as the selected interns may get the chance to learn and support simple automation-related tasks under supervision. This opportunity is suitable for students who already understand the basics of software testing and want to gain more real project experience in a professional software environment.</p><p>What You Will Learn &amp; Do</p><p>Requirements Understanding</p><ul><li>Read and understand Software Requirements Specifications, business requirements, and application features.</li><li>Analyze requirements from a testing perspective.</li><li>Identify unclear, incomplete, or untestable requirements with guidance from the team.</li><li>Support the team in ensuring that requirements are clear, complete, and aligned with business objectives.</li></ul><p>Manual Testing Activities</p><ul><li>Write and execute manual test cases based on requirements.</li><li>Perform functional testing, smoke testing, regression testing, and exploratory testing.</li><li>Create positive, negative, and edge-case scenarios.</li><li>Identify, report, and track software defects.</li><li>Retest fixed issues and verify proper resolution.</li><li>Support the QA team in maintaining test coverage and quality standards.</li></ul><p>Automation Testing Exposure</p><ul><li>Learn the basics of Automation Testing concepts and frameworks.</li><li>Support in executing simple automation test scripts when needed.</li><li>Get exposure to automation tools or frameworks under supervision.</li><li>Understand how automation can support regression testing and repetitive testing tasks.</li></ul><p>Tools &amp; Documentation</p><ul><li>Use QA/QC tools such as Jira, Azure DevOps, Trello, Postman, or similar tools.</li><li>Document test results, bugs, and testing notes clearly.</li><li>Prepare simple QA reports under supervision.</li><li>Communicate findings with the QA and development teams.</li><li>Follow proper bug reporting and defect tracking processes.</li></ul><p>Practical Development</p><ul><li>Apply SDLC and STLC concepts in real projects.</li><li>Understand the bug lifecycle and defect management process.</li><li>Improve documentation, communication, and analytical skills.</li><li>Gain exposure to professional software testing workflows.</li><li>Learn best practices in Software Quality Control and Quality Assurance.</li></ul><p>Who Should Apply?</p><p>This opportunity is ideal for university students who:</p><ul><li>Have already completed an internship in Software Testing / Quality Control at another company.</li><li>Have hands-on knowledge of Manual Testing.</li><li>Know how to use testing, bug tracking, or task management tools.</li><li>Have basic knowledge or exposure to Automation Testing.</li><li>Understand the basics of QA/QC and want real project exposure.</li><li>Are serious about starting a career in Software Quality Control.</li><li>Are eager to learn, practice, and grow in a professional environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be a university student in Computer Science, Computer Engineering, Information Systems, or a related field.</li><li>Previous internship experience in Software Quality Control / Software Testing at another company is a must.</li><li>Must have hands-on experience in Manual Testing.</li><li>Must be able to write and execute test cases manually.</li><li>Must have basic knowledge of test case writing, bug reporting, and defect lifecycle.</li><li>Must have basic understanding of SDLC and STLC.</li><li>Must be familiar with bug tracking and task management tools such as Jira, Azure DevOps, Trello, or similar tools.</li><li>Must have basic hands-on experience using software testing and quality control tools.</li><li>Good communication skills, attention to detail, and willingness to learn are essential.</li><li><b>Preferred / Plus</b></li><li>Basic knowledge or practical exposure to Automation Testing.</li><li>Familiarity with automation testing tools or frameworks such as Selenium, Cypress, Playwright, or similar tools.</li><li>Basic ability to understand or execute simple automation test scripts.</li><li>Basic knowledge of API Testing using Postman.</li><li>Basic knowledge of SQL.</li></ul><p></p></section>

Main Responsibilities<br><br>Reporting to the Director (Banking Legal Services), the Manager (Banking Legal Services) will assist the Legal Department in ensuring that it contributes fully to the Bank's mission of stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa's share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a Centre of Excellence in African trade matters.<br><br>Key Responsibilities:<br><br> Providing advice to the Bank and its subsidiaries on a broad range of banking and finance matters to ensure delivery of tailored, commercially focused legal solutions Providing legal and strategic advice to the Bank and its subsidiaries entities on special projects/initiatives and identifying potential legal risks Participating in the planning, organisation and implementation of legal support for business activities of the Bank, research of relevant precedents, presentation of appropriate solutions Providing guidance on the proper application and interpretation of laws and regulations as applicable to the Bank's business and ensuring adequacy of controls to mitigate legal and other risks or concerns that may arise thereto Providing assistance in connection with the formulation and implementation of effective legal processes to ensure timely delivery of transaction documentation. and facilitating the development of appropriate forms of standardised documentation/legal precedents Serving as subject matter expert and key legal advisor to business stakeholders by providing counsel on all aspects of legal matters related to the Bank's loan products Serving as Legal stakeholder on internal committees/working groups, managing special projects and engaging with advocacy efforts relating to the Bank's development mandate Coordinating the engagement of external legal counsel in order to ensure value for money in the procurement of legal services Providing legal advice to management and staff in all areas of the Bank's activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches Providing advice in connection with the Bank borrowings in the international capital and money markets, including the review and negotiation of legal documentation required for the implementation of the Bank's borrowing strategy and capital markets transactions Providing legal advice on the Bank's Asset and Liability Management procedures and policies and participating in the work of the Bank's Asset and Liability Management Committee and its working groups Providing legal advice on equity participations, grants and other financing and co-financing agreements with other multilateral and bilateral financial institutions and related arrangements Representing the Bank internally and externally in negotiation, disputes, consultations and other proceedings that require legal representation Working with internal staff and external parties as required by management; Conducting deal appraisals (with provision of input) and legal due diligence exercises on proposed transactions; Preparing a variety of legal documentation including transaction documentation designed to protect the interests of the Bank as lender, borrower and in other capacities Negotiating a wide range of legal documents with the Bank's transaction counterparties, under the guidance of management; Providing legal advice to management and staff in all areas of the Bank's activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches Reviewing documentation and assessing legal matters arising from the various financing and non-financing activities of the Bank; Conducting, managing and monitoring the legal workstreams of ongoing transactions<br><br>Compliance Responsibilities<br><br> Understanding and adhering to the Bank's AML, Regulatory and Conduct Compliance policies and procedures, notably:<br><br>(i) Staff Handbook (has code of conduct provisions)<br><br>(ii) Anti-Money Laundering (AML), Counter Financing of Terrorism and Counter Proliferation Financing<br><br>(iii) Conflicts of Interest and Policies on Staff Involvement in External Engagements/Activities<br><br>(iv) Anti-Bribery & Corruption<br><br>(v) Insider Trading Guidelines<br><br> Reporting any suspicious or non-compliant activities or matters relating to the Bank's staff or the customers to the Compliance Department Completing the Annual Compliance Training/Assessment<br><br>Requirements<br><br>Requirements<br><br>Master's degree in French Civil Law from a recognized university Minimum of 8 years of professional legal practice and experience, with particular emphasis on the banking and financial services industry Experience in handling documentation related to cross-border trade and project finance transactions, particularly in the following areas:Structured trade and corporate finance Project and asset-based finance Guarantees and specialised finance Sovereign lending Private equity Good knowledge of banking practices in Africa and the ability to communicate and function effectively in a culturally diverse and change-oriented environment Ability to interact with senior officials of banks, corporates and governments, and to present legal advice on various management issues to the Bank's senior management Excellent verbal and written communication skills in English Knowledge of one or more of the Bank's other working languages is an added advantage: French, Arabic or Portuguese Strong drafting skills across a variety of legal documents, with the ability to communicate complex issues clearly and concisely Familiarity with trade and project finance issues, treasury matters and transnational transactions Ability to quickly grasp the essence, content and implications of the Bank's constitutive documents in order to provide sound legal advice Ability to review documents and provide advice under strict deadlines Strong negotiation skills and the ability to work with legal and non-legal professionals to develop innovative solutions to conflicting interests and positions Ability to organise and manage human resources to achieve goals Proficiency Level<br><br>Leadership Skills<br><br>Specialists or managers should be able to:<br><br>Oversee teams and manage transactions from a legal perspective throughout the credit value chain Advise internal and external stakeholders and staff Contribute to innovation in business practices Engage with internal and external stakeholders, representing Afreximbank Group at third-party events and meetings Contribute to negotiations, primarily in a technical capacity, with firm-wide impact Proactively explore opportunities for technical or innovative advancements for the Bank Influence within their own team, and occasionally beyond their team, to drive and achieve results<br><br>Interpersonal Skills<br><br>The role requires the ability to:<br><br>Strengthen internal and, where relevant, external relationships Mentor junior colleagues and share technical knowledge to foster collaboration and support project outcomes Influence decisions at the functional level Contribute to external negotiations using technical knowledge where required Articulate complex ideas clearly and succinctly Manage the delivery of projects and communicate information effectively to senior staff members<br><br>Problem Solving and Business Impact<br><br>The role requires the ability to:<br><br>Use experience and deeper technical knowledge to identify core issues Analyse complex data and synthesise information to support the development and implementation of strategic solutions Support technical initiatives and contribute to strategy Occasionally contribute new ideas to drive innovation<br><br>Supporting Afreximbank's Mandate<br><br>The role requires:<br><br>A substantial understanding of Afreximbank Group's products and services A clear understanding of how the role contributes to Afreximbank Group's values and mission Good knowledge of the Continent and African Diaspora's political, economic and trade landscape The ability to offer well-informed opinions on relevant matters internally and to external counterparts The ability to identify practical ways in which Afreximbank Group's values and mission can be cascaded to junior colleagues and external parties<br><br>Key Competencies<br><br>Self-Starter with Minimal Supervision<br><br>Proactive, motivated and able to manage tasks with minimal oversight Timely, detail-oriented and sensitive to deadlines, ensuring that assigned tasks are delivered to the required quality<br><br>Team Collaboration and Communication<br><br>Strong team player with good interpersonal skills Ability to work effectively as part of a multidisciplinary and multicultural team Ability to influence teams and build networks across boundaries High level of emotional intelligence and emotional resilience, with the ability to work effectively in a diverse legal team<br><br>Leadership Experience<br><br>Strong analytical skills Ability to think strategically, analyse and synthesise information from diverse sources, and draw conclusions from complex materials and publications Experience in communicating complex transactional and legal risk management issues to the Board, Executive Management and external stakeholders High level of emotional intelligence and emotional resilience<br><br>Skills, Knowledge and Attitude<br><br>Excellent oral and written communication skills in English Knowledge of the Bank's other working languages is an added advantage: French, Arabic and Portuguese Proficiency in Microsoft Office programs, including Word, Power Point, Excel and Outlook Familiarity with legal risk management systems Good project management skills Ability to manage multiple tasks simultaneously under tight deadlines<br><br>Internal Change Agent<br><br>Ability to function in a change-oriented environment Good knowledge of legal risk management practices in Africa and globally Ability to articulate and promote the Bank's legal risk management narrative to various internal stakeholders<br><br>Afreximbank's Core Values<br><br>Commitment to Africa and supporting the emancipation and empowerment of Africans Uncompromising integrity Passion for learning and drive Teamwork Trust and respect for the individual Innovation, excellence and flexibility Professionalism and responsiveness<br><br>Benefits<br><br>Private Health Insurance Training & Development Performance Bonus