Cyber Security Engineer Jobs in Egypt
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Company Description Coldwell Banker® was founded in the United States in 1906 and has grown into a global leader in full-service real estate, with over 3,700 offices and 110,000 Sales Associates worldwide. Recognized for nearly a decade as the world’s top real estate franchise in size, sales revenue, and geographic reach, the brand offers strong international exposure and credibility. Coldwell Banker entered the Middle East in 2001 through Coldwell Banker Intercontinental Affiliates, quickly becoming a leading real estate broker in Egypt with 18 branches across Cairo, Alexandria, and key Red Sea areas. Building on its success in Egypt, the company became the Master Franchiser for Coldwell Banker and Coldwell Banker Academy in 35 countries in the Middle East, Eastern Europe, and Central Asia, with established franchises in the UAE, Saudi Arabia, Kuwait, and Lebanon. Team members benefit from working within a well-established network that emphasizes professional training, growth, and cross-border collaboration.<br>Role Description This is a full-time, on-site Senior Property Consultant role based in New Cairo. The Senior Property Consultant will guide clients through the full property transaction cycle, including understanding their requirements, conducting property viewings, and presenting suitable residential and commercial options. Responsibilities include managing a portfolio of listings, following up on leads, negotiating offers, preparing and reviewing contracts in coordination with relevant parties, and ensuring a smooth closing process. The role involves market research, monitoring local real estate trends, and providing informed advice to clients to support sound investment decisions. The Senior Property Consultant will collaborate closely with internal teams, maintain accurate records in CRM systems, and deliver high-quality customer service that reflects the Coldwell Banker brand standards.<br>Qualifications<br> Candidates should possess strong Consulting and Real Estate skills, with the ability to provide expert property advice and market insights. Candidates should possess excellent Communication skills, including clear verbal and written communication and professional presentation abilities. Candidates should possess solid Customer Service skills, with a focus on building long-term client relationships and managing client expectations. Candidates should possess proven Sales skills, including lead generation, negotiation, and closing deals effectively. Relevant qualifications such as a bachelor’s degree in Business, Marketing, Real Estate, or a related field are advantageous. Prior experience in real estate brokerage or property consulting, especially in the Egyptian market, is highly preferred. Strong organizational and time-management skills, with the ability to handle multiple clients and properties simultaneously. Proficiency with CRM tools, MS Office, and online property platforms; fluency in English and Arabic is beneficial.
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and is always present at his or her station.</p>
<p>Assigned to work in the restaurant or bars.</p>
<p>Prepare the restaurants and bars, taking into account the service flow in these areas.</p>
<p>Take and serve orders from customers.</p>
<p>Inform customers about order alternatives and encourage the sales of targeted services.</p>
<p>Deliver maximum service in each unit, keeping in line with service rules.</p>
<p>Prepare the service plates needed throughout service, collect the empty plates, and instruct the bus boys and interns.</p>
<p>Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to his or her supervisors.</p>
<p>Comply with the departmental instructions and procedures published by the food and beverage department.</p>
<p>Carry out duties according to the practices and operational standards identified by the food and beverage manager.</p>
<p>Comply with operational rules.</p>
<p>Plan working hours as deemed appropriate by the food and beverage manager. Act according to the weekly work schedule and working hours.</p>
<p>Attend the orientation training.</p>
<p>Undergo two performance assessments each year.</p>
<p>Strive to achieve 100% customer satisfaction.</p>
<p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required.</p>
<p><strong>Experience:</strong> At least 2 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> English is required.</p>
<p><strong>Courses and training:</strong> Vocational trainings and seminars.</p>
<p><strong>Computer literacy:</strong> Not required.</p>
<p><strong>Skills:</strong> Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p><strong>1. Operational excellence & quality control</strong></p>
<ul>
<li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li>
<li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li>
<li>Coordinate seamlessly with the front desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li>
<li>Partner closely with the engineering/maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li>
</ul>
<p><strong>2. Team leadership & talent development</strong></p>
<ul>
<li>Manage, motivate, and mentor a team of supervisors, room attendants, and public area cleaners.</li>
<li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li>
<li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li>
<li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li>
</ul>
<p><strong>3. Inventory management & cost control</strong></p>
<ul>
<li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li>
<li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li>
<li>Oversee the hotel's lost & found procedures, ensuring strict documentation and safekeeping of guest property.</li>
</ul>
<p><strong>4. Guest experience</strong></p>
<ul>
<li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li>
<li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li>
</ul>
<h4>Qualifications</h4>
<p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p>
<p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p>
<p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p><strong>1. Operational excellence & quality control</strong></p>
<ul>
<li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li>
<li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li>
<li>Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li>
<li>Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li>
</ul>
<p><strong>2. Team leadership & talent development</strong></p>
<ul>
<li>Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners.</li>
<li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li>
<li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li>
<li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li>
</ul>
<p><strong>3. Inventory management & cost control</strong></p>
<ul>
<li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li>
<li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li>
<li>Oversee the hotel's Lost & Found procedures, ensuring strict documentation and safekeeping of guest property.</li>
</ul>
<p><strong>4. Guest experience</strong></p>
<ul>
<li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li>
<li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li>
</ul>
<h4>Qualifications</h4>
<p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p>
<p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p>
<p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>2.1 Responsible for the cleaning, disinfection and order of the F&B areas.<br>
2.2 Responsible for cleaning, maintenance and distribution of all materials that belong to the F&B department.<br>
2.3 Responsible for the order, stocks and supply transfers from the storage house.<br>
2.4 Work with employees working on all shifts in order to distribute duties.<br>
2.5 Actively take part in all operations and ensure that operations are carried out seamlessly.<br>
2.6 Monitor the buffet preparation equipment and hand them over to the buffet attendant fully functional.<br>
2.7 Assist his/her seniors and assume the full responsibility of the department in their absence.<br>
2.8 Control the entry/exit and break hours of employees.<br>
2.9 Control the washing cycle of the dishwasher to ensure that the proper cycle is used and correct it, if necessary.<br>
2.10 Handle requests placed by juniors and, when necessary, report them to his/her seniors.<br>
2.11 Control garbage collection and the garbage areas and ensure that the necessary arrangements are made.<br>
2.12 Take part in the Emergency Response Teams.<br>
2.13 Carry out all responsibilities related to the quality management systems implemented at the facilities.<br>
2.14 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: At least 3 years of related work experience or 1 year of work experience in a lower position and experience with applying the main principles and/or different methods.</li>
<li>Foreign language: Not required.</li>
<li>Courses and training: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to possess advanced level of knowledge of standard work routines and general kitchen rules. Expected to perform simple, specific and standard tasks that are generally repetitive.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Organize sports activities:</strong><br>
Develop and coordinate a variety of sports and recreational programs for different age groups and skill levels, including team sports, fitness classes, and educational workshops.</p>
<p><strong>Manage events:</strong><br>
Plan, organize, and oversee both large and small sports events, such as tournaments, competitions, and recreational activities.</p>
<p><strong>Engage with guests:</strong><br>
Interact with guests and participants to ensure an enjoyable and positive experience. Motivate and encourage participants throughout the activities.</p>
<p><strong>Promote activities:</strong><br>
Advertise and promote sports activities through various communication channels, such as bulletin boards, social media, and newsletters.</p>
<p><strong>Provide training:</strong><br>
Offer training sessions and guidance to participants, including teaching new techniques and improving performance.</p>
<p><strong>Manage equipment:</strong><br>
Ensure that all necessary sports equipment is maintained and readily available for use.</p>
<p><strong>Monitor performance:</strong><br>
Observe and assess participant performance and provide constructive feedback to enhance skills and overall experience.</p>
<p><strong>Coordinate with other teams:</strong><br>
Work closely with other teams, such as health staff, service providers, and administrators, to ensure smooth coordination of activities.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong><br>
A degree in Physical Education, Sports Management, or a related field.</p>
<p><strong>Experience:</strong><br>
Previous experience in organizing sports activities or working in similar environments is preferred.</p>
<p><strong>Skills:</strong><br>
Strong communication skills, ability to motivate others, and good organizational abilities.</p>
<p><strong>Technical knowledge:</strong><br>
In-depth knowledge of sports and safety procedures related to them.</p>
<p><strong>Ability to work under pressure:</strong><br>
Ability to handle changing conditions and solve problems quickly and effectively.</p>
<p><strong>Personal traits:</strong></p>
<ul>
<li><strong>Initiative:</strong> Ability to create new ideas and deliver engaging and enjoyable activities.</li>
<li><strong>Flexibility:</strong> Ability to adapt to the needs and expectations of participants.</li>
<li><strong>Positive attitude:</strong> Maintain a positive and motivating attitude towards participants.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><em>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</em></p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Fairmont Hotels & Resorts is seeking a dedicated and professional supervisor for our Fairmont Gold Lounge in Cairo, Egypt. In this supervisory role, you will oversee the daily operations of our exclusive lounge, ensuring exceptional service delivery and maintaining the highest standards of luxury hospitality. You will lead a team of hospitality professionals while creating an elevated experience for our most valued guests.</p>
<ul>
<li>Supervise and manage lounge staff, including scheduling, training, performance evaluation, and professional development</li>
<li>Ensure consistent delivery of Fairmont Gold service standards and guest experience excellence</li>
<li>Monitor lounge operations, including cleanliness, ambiance, inventory levels, and facility maintenance</li>
<li>Manage guest relations and resolve any concerns or complaints with professionalism and efficiency</li>
<li>Oversee food and beverage service, including quality control and presentation standards</li>
<li>Maintain accurate records of guest preferences, special requests, and feedback</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences</li>
<li>Manage inventory, ordering, and cost control within the lounge</li>
<li>Conduct regular staff briefings and ensure compliance with company policies and procedures</li>
<li>Analyze operational metrics and implement improvements to enhance service quality and efficiency</li>
<li>Handle administrative tasks, including reporting and documentation</li>
<li>Represent the lounge professionally and uphold Fairmont's brand values at all times</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 3-5 years of supervisory or leadership experience in a luxury hospitality environment</li>
<li>Proven expertise in guest relations and customer service excellence</li>
<li>Strong knowledge of hospitality operations and service standards</li>
<li>Excellent communication and interpersonal skills</li>
<li>Demonstrated ability to lead, motivate, and develop team members</li>
<li>Strong organizational and time management skills</li>
<li>Problem-solving abilities and sound decision-making judgment</li>
<li>Attention to detail and commitment to maintaining high standards</li>
<li>Ability to work flexible hours, including evenings and weekends</li>
<li>Experience with inventory management and basic financial reporting</li>
<li>Knowledge of food and beverage service protocols</li>
<li>Multi-language proficiency is advantageous</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Us</strong></p><br><br><p>Ready to change the world? We’re reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!</p><br><br><p>We are innovative problem-solvers on this adventure together. Working at Trella means that you’ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.<br></p><br><br><p><strong>Our Purpose</strong></p><br><br><p>At Trella our Vision is to <strong>Empower our Communities to move Economies Forward</strong>, and we're doing this by building a digital experience that provides our Shippers, Carriers and Teams with the right technology and platform that reduces the costs of moving goods —> Simply, we're trying to <strong>disrupt</strong> and <strong>reinvent</strong> trucking, and <strong>empower</strong> our economies. We have launched from Egypt to Saudi Arabia, Pakistan and UAE, and are looking to build and expand our footprint across the MENA-P region.</p><br><br><br><p><br><strong>About the Role:</strong></p><br><br><p><span>Trella is looking for a Sales Executive to drive B2B growth across our trucking and logistics business. You'll own the full sales cycle — from prospecting to closing — with enterprise shippers and logistics partners across our four business units: Domestic, Ports, Dry Bulk, and Cross-Border.</span><br></p><br><br><p><strong>What You'll Do:</strong></p><br><br><p><span>● Identify, pursue, and close new B2B accounts across Domestic, Ports, Dry Bulk, and Cross-Border freight</span></p><br><br><p><span>● Build and manage a pipeline of enterprise shippers, manufacturers, and trading companies</span></p><br><br><p><span>● Understand each business unit's unique customer needs and tailor pitches accordingly</span></p><br><br><p><span>● Negotiate contracts and pricing in line with margin targets</span></p><br><br><p><span>● Collaborate with operations and account management teams to ensure smooth onboarding and service delivery</span></p><br><br><p><span>● Maintain accurate CRM records and provide regular pipeline/forecast reporting</span></p><br><br><p><span>● Represent Trella at industry events and build a strong network within the trucking/logistics sector</span></p><br><br><br><p><strong>What You'll Need:</strong></p><br><br><p><span>● 3+ years of B2B sales experience, ideally in trucking, freight, logistics, or supply chain</span></p><br><br><p><span>● Proven track record of meeting/exceeding sales targets</span></p><br><br><p><span>● Strong negotiation and relationship-building skills</span></p><br><br><p><span>● Familiarity with the trucking/freight industry landscape (domestic, port drayage, bulk, cross-border) is a strong plus</span></p><br><br><p><span>● Excellent communication skills in [English/Arabic as needed]</span></p><br><br><p><span>● Self-starter comfortable working in a fast-paced, high-growth environment</span><br><span><strong>What We Offer</strong></span></p><br><br><p><span>● Competitive base + commission structure</span></p><br><br><p><span>● Opportunity to grow your career and sales expertise at a fast-growing logistics tech company.</span></p><br><br><p><span>● Social & Medical Insurance </span></p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects</p><br>
<p>and annotates data across multiple modalities with the speed, scale and agility required</p><br>
<p>by the enterprise. Our global expertise spans over 145 countries and more than 1,000</p><br>
<p>language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with a</p><br>
<p>presence in the United States, UK, Egypt, India, Turkey and Australia. The company</p><br>
<p>serves customers in North America, Europe, Asia Pacific and the Middle East.</p><br> <p>We are seeking a Marketplace Customer Support Specialist to support self-service</p><br>
<p>Marketplace clients and assume expanded operational ownership across Marketplace</p><br>
<p>projects.</p><br> <p><span><span>Key Responsibilities:</span></span></p><br>
<ul>
<li>Review and activate Marketplace orders, ensuring they are configured correctly and meet all applicable policies and guidelines.</li>
<li>Monitor active projects, identify delays or execution issues, and take appropriate action to keep work on track.</li>
<li>Ensure all Marketplace activities comply with data privacy and data protection requirements, including the exclusion of personally identifiable information (PII).</li>
<li>Support crowd workers by answering operational questions and resolving task-related issues.</li>
<li>Serve as the main point of contact for Marketplace customers, providing guidance on platform capabilities, best practices, and limitations.</li>
<li>Deliver customer insights, including participation statistics, demographic information, and general Marketplace performance metrics.</li>
<li>Manage project changes such as priority updates, deadline extensions, language additions, and manual audience filter adjustments.</li>
<li>Review projects for compliance and quality standards, rejecting fraudulent, abusive, or non-compliant submissions when necessary.</li>
<li>Support billing activities, including invoice regeneration, down-payment invoicing, and account model changes between prepaid and postpaid arrangements.</li>
<li>Monitor payments and reimbursements, working closely with Finance on invoicing, refunds, and account balance inquiries.</li>
<li>Provide first-line support for Marketplace API users and sandbox environments, troubleshooting issues and coordinating with internal teams as needed.<br></li>
</ul>
<p><span><span>Qualifications:</span></span></p><br>
<ul>
<li>Experience in customer support, account management, operations, project coordination, or a similar customer-facing role.</li>
<li>Excellent written and verbal English communication skills; additional languages are an advantage.</li>
<li>Strong organizational skills with the ability to manage multiple priorities and maintain a high level of accuracy.</li>
<li>Customer-focused mindset with a passion for delivering a positive user experience and resolving issues effectively.</li>
<li>Ability to work independently, make sound decisions, and escalate issues when appropriate.</li>
<li>Strong analytical and problem-solving skills, with the ability to investigate issues and identify practical solutions.</li>
<li>Tech-savvy and comfortable learning new software, web-based platforms, and internal tools.</li>
<li>Basic understanding of APIs, integrations, or technical troubleshooting is beneficial but not required.</li>
<li>Experience working in a remote or distributed team environment is an advantage.</li>
<li>Strong attention to detail and commitment to following established processes and quality standards.</li>
<li>Adaptable and proactive, with a willingness to take ownership and continuously improve ways of working.</li>
</ul> <p><span><span>Additional Information</span></span></p><br>
<p>LXT is an equal opportunity employer and ensures that no applicant is subject to less</p><br>
<p>favorable treatment on the grounds of gender, gender identity, marital status, race, color,</p><br>
<p>nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for</p><br>
<p>dependents, physical or mental disability. Any hiring decision is made on the basis of</p><br>
<p>skills, qualifications, and experience.</p><br> </div>
<p><br></p><p><strong>What you ll do</strong></p><ul><li>Develop IP network design solutions based on architectural requirements and test them in the central laboratory.</li><li>Design and test new network features and network transformation solutions.</li><li>Define standard IP configuration guidelines that can be reused by Vodafone Group and local-market network teams.</li><li>Develop Software-Defined Networking testing approaches, methodologies, and automation capabilities.</li><li>Prepare laboratory environments and execute tests for Software-Defined Networking functionality and use cases.</li><li>Design, dimension, and configure the cloud-hosting environment used to onboard virtualised transport network applications, including Software-Defined Networking controllers, TACACS platforms, virtual routers, virtual firewalls, and distributed denial-of-service solutions.</li><li>Prepare and conduct hardware and software regression testing through both manual methods and automated test suites.</li><li>Create test templates that document test steps and expected results for new features.</li><li>Provide test templates to scripting teams, review automation scripts, and verify script-run results against defined test cases.</li><li>Maintain the required test catalogue through regular collaboration with engineering teams across Connectivity and Cloud Engineering.</li><li>Manage and develop central laboratories, ensuring that required hardware, software, configurations, and virtualisation capabilities support the harmonised development plan.</li><li>Coordinate the installation of new hardware required for central testing activities.</li><li>Introduce laboratory automation through external tools and internally developed scripts, reducing manual configuration work during planned test campaigns.</li><li>Support proofs of concept used to certify new hardware, software, and network solutions.</li><li>Coordinate third parties involved in laboratory management and installations.</li><li>Work with technology vendors to build a detailed understanding of relevant features and hardware and software characteristics.</li><li>Act as a key interface for engineering and operations teams.</li><li>Support hardware, software, and configuration harmonisation across Connectivity and Cloud Engineering networks.</li><li>Facilitate Software-Defined Networking adoption by involving relevant teams throughout the design and testing lifecycle.</li><li>Contribute to hardware and software acceptance testing in line with agreed plans.</li></ul><p><strong>Who you are</strong></p><ul><li>You have strong knowledge of internet technologies and IP/MPLS network technologies.</li><li>You understand MPLS technologies, including LDP, RSVP, and fast reroute.</li><li>You have practical knowledge of BGP, IS-IS, OSPF, Ethernet, Quality of Service, Operations, Administration and Maintenance, and Layer 2 and Layer 3 VPNs.</li><li>You are familiar with IP Quality of Service, Broadband Network Gateways, multicast, PPP, L2TP, third-party Ethernet and broadband-access products, and Metro Ethernet Forum services, including E-LAN and E-Tree.</li><li>You understand internet peering and transit, RIPE, IPv6, and Network Functions Virtualisation.</li><li>You have a good understanding of Software-Defined Networking architecture and protocols within transport networks, including how they enable automation across IP network engineering and operations.</li><li>You are familiar with VMware, virtualisation techniques, and associated good practices.</li><li>You understand telecommunications or internet service provider solution-design lifecycles, including design, build, testing, commissioning, provisioning, assurance, and billing processes and systems.</li><li>You understand hardware and software characteristics, features, and product lifecycles, including their application in operational environments.</li><li>You have practical experience working with live IP networks. Experience in IP operations or IP network design is preferred.</li><li>You can present technical capabilities clearly to customers and internal teams.</li><li>You collaborate effectively, communicate clearly, and work constructively across different cultures and organisational areas.</li><li>You take initiative, approach challenges pragmatically, and remain focused on delivering agreed outcomes.</li></ul><p><strong>Not a perfect fit?</strong></p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p><strong>What's in it for you</strong></p><ul><li>The opportunity to influence major technical decisions affecting international and local-market IP networks.</li><li>Exposure to strategic network transformation, Software-Defined Networking, virtualisation, and automation initiatives.</li><li>The opportunity to collaborate with engineering, operations, architecture, vendor, and third-party teams.</li><li>Hands-on involvement in central laboratory environments, proofs of concept, and hardware and software acceptance activities.</li><li>The chance to help create reusable technical standards that support network harmonisation across multiple Vodafone networks.</li></ul><p><strong>What skills you will learn</strong></p><ul><li>Advanced approaches to IP network design, validation, and harmonised configuration management.</li><li>Software-Defined Networking test methodology and use-case validation.</li><li>Automated testing practices, including test-template creation, script review, and result verification.</li><li>Laboratory automation using external tools and internally developed scripts.</li><li>Design and configuration of VMware-based environments hosting virtualised transport network applications.</li><li>Hardware and software regression testing, acceptance testing, lifecycle management, and certification.</li><li>Cross-functional technical communication involving architecture, engineering, operations, vendors, and internal customers.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have strong knowledge of internet technologies and IP/MPLS network technologies. You understand MPLS technologies, including LDP, RSVP, and fast reroute. You have practical knowledge of BGP, IS-IS, OSPF, Ethernet, Quality of Service, Operations, Administration and Maintenance, and Layer 2 and Layer 3 VPNs. You are familiar with IP Quality of Service, Broadband Network Gateways, multicast, PPP, L2TP, third-party Ethernet and broadband-access products, and Metro Ethernet Forum services, including E-LAN and E-Tree. You understand internet peering and transit, RIPE, IPv6, and Network Functions Virtualisation. You have a good understanding of Software-Defined Networking architecture and protocols within transport networks, including how they enable automation across IP network engineering and operations. You are familiar with VMware, virtualisation techniques, and associated good practices. You understand telecommunications or internet service provider solution-design lifecycles, including design, build, testing, commissioning, provisioning, assurance, and billing processes and systems. You understand hardware and software characteristics, features, and product lifecycles, including their application in operational environments. You have practical experience working with live IP networks. Experience in IP operations or IP network design is preferred. You can present technical capabilities clearly to customers and internal teams. You collaborate effectively, communicate clearly, and work constructively across different cultures and organisational areas. You take initiative, approach challenges pragmatically, and remain focused on delivering agreed outcomes.</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
Position: Senior Java Spring Boot Developer<br><br>Company Overview:<br><br>Nexttec Technology is a leading outsourcing company that provides innovative and cutting-edge solutions for businesses worldwide. We specialize in software development, IT consulting, and digital transformation services. Our team of experts is dedicated to delivering high-quality and scalable solutions that help our clients achieve their business goals.<br><br>Job Summary:<br><br>We are seeking a highly skilled Senior Java Spring Boot Developer to join our dynamic team. The ideal candidate will have a strong background in Java development and experience with Spring Boot framework. As a Senior Java Spring Boot Developer, you will be responsible for designing, developing, and maintaining complex applications for our clients. You will work closely with our team of developers, project managers, and clients to deliver high-quality solutions that meet business requirements.<br><br>Key Responsibilities:<br><br> Design, develop, and implement high-quality and scalable Java applications using Spring Boot framework Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications Write clean, efficient, and maintainable code following industry best practices and coding standards Conduct code reviews and provide feedback to junior developers Troubleshoot and resolve technical issues in a timely manner Develop and maintain technical documentation for all projects Stay updated with the latest industry trends and technologies and make recommendations for improvements in processes and tools Mentor and coach junior developers to improve their technical skills<br><br><br>Qualification and Education Requirements:<br><br>Bachelor's degree in Computer Science, Engineering, or a related field.<br><br><br>Minimum Experience/Skills Required: <br><br>7+ years of hands-on experience in Java development. Solid expertise in Spring Boot, Spring MVC, Spring Data JPA, and Spring Security. Proficient in building RESTful APIs and integrating with external services. Strong experience with relational databases (e.g., Postgre SQL, MySQL) and JPA/Hibernate. Familiarity with unit testing frameworks (JUnit, Mockito) and test-driven development. Experience with Maven or Gradle, Git, and CI/CD pipelines Good understanding of microservices, containerization (Docker), and working in cloud environments (AWS/Azure/GCP) Experience with message queues (e.g., Kafka, Rabbit MQ). Exposure to frontend technologies (e.g., Angular or React) is a plus. Familiarity with NoSQL databases (e.g., Mongo DB, Redis). Understanding of Dev Ops concepts and CI/CD pipelines. Knowledge of security best practices in backend services.<br><br><br>If you are a highly motivated and skilled Java Spring Boot Developer looking for a challenging and rewarding opportunity, we would love to hear from you. Join our team at Nexttec Technology and be a part of our mission to provide innovative solutions to businesses worldwide.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.