Contract Representative Jobs in Egypt
8185 Jobs Found
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a full-service advertising agency partnering with organizations across Healthcare, Real Estate, Attractions, Tourism, and the Arts. Their digital team combines media strategy, analytics, and reporting to help clients make informed, data-driven marketing decisions. As the agency continues to grow, they are seeking a <strong>Digital Analytics & Reporting Specialist</strong> to lead reporting operations, ensure data accuracy, and build dashboards that provide meaningful marketing insights.</p><br>Role Overview<p>The <strong>Digital Analytics & Reporting Specialist</strong> will be responsible for managing reporting operations, building and maintaining Looker Studio dashboards, ensuring data accuracy, and supporting internal teams with actionable marketing insights. The <strong>Digital Analytics & Reporting Specialist</strong> will collaborate with Media, Strategy, and CRM teams to consolidate campaign performance data into clear, client-ready reports while continuously improving reporting workflows and dashboard usability. This role is ideal for someone who enjoys working with marketing data, troubleshooting reporting challenges, and creating dashboards that drive better business decisions.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM CST</strong></p><br>Key ResponsibilitiesReporting Operations<ul><li><p>Own the monthly reporting workflow across multiple client accounts.</p><br></li><li><p>Manage reporting calendars and ensure reports are completed by internal deadlines.</p><br></li><li><p>Prepare initial reporting drafts for internal review.</p><br></li><li><p>Coordinate reporting deliverables across internal teams to ensure timely completion.</p><br></li></ul>Looker Studio Dashboard Development<ul><li><p>Build, customize, and maintain Looker Studio dashboards from scratch.</p><br></li><li><p>Connect and manage multiple digital marketing data sources.</p><br></li><li><p>Create reporting dashboards for new client engagements.</p><br></li><li><p>Support the development of presentation-ready reporting decks with data visualizations.</p><br></li><li><p>Improve dashboard usability, layouts, and visual storytelling.</p><br></li></ul>Data Quality & Reporting Accuracy<ul><li><p>Perform quality assurance (QA) across reporting dashboards.</p><br></li><li><p>Validate reporting accuracy before reports are distributed.</p><br></li><li><p>Investigate discrepancies across reporting sources and determine root causes.</p><br></li><li><p>Maintain reporting standards that ensure reliable client reporting.</p><br></li></ul>Dashboard Maintenance & Troubleshooting<ul><li><p>Monitor dashboard performance and reporting integrations.</p><br></li><li><p>Troubleshoot API failures, broken connectors, and reporting inconsistencies.</p><br></li><li><p>Maintain reporting environments and collaborate with technical teams when needed.</p><br></li><li><p>Ensure dashboards remain reliable and scalable.</p><br></li></ul>Data Aggregation & Report Development<ul><li><p>Consolidate marketing performance data from Google Ads, Meta Ads, LinkedIn Ads, CRM platforms, email marketing platforms, and other reporting sources.</p><br></li><li><p>Organize campaign data for monthly, quarterly, and annual reporting.</p><br></li><li><p>Develop presentation-ready reports that clearly communicate campaign performance.</p><br></li><li><p>Utilize AI-powered reporting tools to improve reporting efficiency.</p><br></li></ul>Campaign Performance Support<ul><li><p>Collaborate with Media and Strategy teams to interpret campaign results.</p><br></li><li><p>Summarize campaign performance into clear reporting narratives.</p><br></li><li><p>Identify meaningful trends that support optimization discussions.</p><br></li><li><p>Provide internal teams with accurate reporting insights.</p><br></li></ul>Process Improvement<ul><li><p>Continuously improve reporting workflows and operational efficiency.</p><br></li><li><p>Recommend enhancements to dashboards, reporting visuals, and reporting processes.</p><br></li><li><p>Stay current on Looker Studio enhancements and reporting best practices.</p><br></li><li><p>Identify opportunities to improve reporting quality and user experience.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–4 years</strong> of experience in digital marketing analytics, reporting, or a marketing agency environment.</p><br></li><li><p>Advanced experience building and maintaining Looker Studio dashboards.</p><br></li><li><p>Experience managing multiple reporting environments and dashboard data sources.</p><br></li><li><p>Experience troubleshooting reporting issues, API connections, and dashboard integrations.</p><br></li><li><p>Strong working knowledge of Google Analytics 4 (GA4).</p><br></li><li><p>Familiarity with digital marketing channels including Google Ads, Meta Ads, LinkedIn Ads, CRM platforms, and email marketing.</p><br></li><li><p>Basic understanding of Google Tag Manager (GTM) is preferred.</p><br></li><li><p>Tagging experience is a plus.</p><br></li></ul>Skills<ul><li><p>Advanced dashboard development and data visualization skills.</p><br></li><li><p>Strong analytical, troubleshooting, and problem-solving abilities.</p><br></li><li><p>Excellent attention to detail with a strong focus on data accuracy.</p><br></li><li><p>Ability to manage multiple reporting projects and deadlines simultaneously.</p><br></li><li><p>Strong written and verbal English communication skills.</p><br></li><li><p>Excellent organizational and project management abilities.</p><br></li><li><p>Ability to communicate complex marketing data clearly to internal stakeholders.</p><br></li><li><p>Experience using <strong>Looker Studio, Google Analytics 4 (GA4), Google Tag Manager (GTM), Google Ads, Meta Ads Manager, LinkedIn Ads, Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP), Google Workspace, CRM platforms, email marketing platforms, and AI-powered reporting tools such as Claude.</strong></p><br></li></ul>What Success Looks Like<ul><li><p>Accurate reports are consistently delivered on or before internal deadlines.</p><br></li><li><p>Reporting dashboards remain reliable, organized, and scalable.</p><br></li><li><p>Reporting discrepancies are quickly identified and resolved.</p><br></li><li><p>Dashboard usability and reporting quality continuously improve.</p><br></li><li><p>Internal teams rely on accurate reporting to support campaign optimization and client communication.</p><br></li><li><p>The Digital Analytics & Reporting Specialist becomes the agency's trusted expert for Looker Studio and reporting operations.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to become the reporting expert within a growing digital marketing agency. As the <strong>Digital Analytics & Reporting Specialist</strong>, you'll help build and optimize the reporting infrastructure that supports smarter marketing decisions while collaborating with experienced digital marketers across a wide range of industries.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
Company Profile A leading company in the insurance sector, focused on providing professional insurance solutions and delivering high-quality customer service to existing and potential clients.<br>Job Summary We are looking for Call Center Agents to join the Call Center team. The role will be responsible for handling customer calls and queries, providing accurate product information, executing customer instructions according to company policies, resolving complaints, and achieving assigned customer service KPIs.<br>Key Responsibilities Provide information about all company products to existing and potential clients. Execute client instructions according to company policies. Handle calls and customer queries according to assigned targets. Maintain the required call quality scores. Resolve customer complaints directly or in coordination with other departments. Collect and forward customer feedback. Contribute to process and service improvement. Achieve assigned customer service KPIs. Perform any other assigned day-to-day responsibilities.<br>Job Requirements & Qualifications1–2 years of experience in Call Center or Customer Service. Previous experience in the insurance sector is preferred. Strong customer service and communication skills. Good knowledge of insurance products and customer service processes. Strong drive for results and passion for excellence. Customer-oriented with strong concern for customer needs. Open to feedback and continuous improvement. Fluent English is a must.
Technical Support Advisor – (USA Market) | Premium Salary + Staggered Increases Are you passionate about tech and ready to elevate your career? We are hiring Technical Support Advisors to join our elite team supporting Samsung Mobile users in the US market. This is not just another call center job. We offer a structured financial growth plan that rewards your tenure and performance from Day 1. What’s in it for you? Unmatched Salary Progression:+10% increase on Basic Salary after 6 months.+5% increase on Basic Salary after 1 year.+15% increase on Variable (KPI) pay after 18 months.+10% increase on Variable (KPI) pay after 24 months. Location: Prime location at City Walk. Compensation: 90 EGP (Basic + Variables). Schedule: Rotational 24/7 (Males) | Maximum 2 AM shift for Females | Rotational days off. The Role:You will be the first point of contact for US customers, providing top-tier support across Voice, Email, Social Media & Chat. We are looking for experts who can handle 100% Technical Troubleshooting for Samsung mobile devices. Minimum Requirements:Excellent English communication skills. Strong technical aptitude and troubleshooting ability for mobile devices. Flexibility to work a rotational schedule.<br>Apply Now!
Join Teleperformance: Launch Your Tech Career with Great Benefits & Growth! Are you good with technology and love helping people? We are looking for friendly and problem-solving individuals to join our team as Customer Service Representatives. If you have good English skills and are ready for a stable career with amazing benefits, this is your opportunity! We Offer You:A Strong Financial Package: Up to 21,000 EGP per month. Monthly Bonus: An additional 115€ in KIPs (performance-based reward) Comprehensive Social & Medical Insurance coverage up to 400,000 EGP. Great Perks for Your Well-being: Free Gym Access to stay healthy and active. A VPN Line provided for stable internet connection. Fast Promotions in the next 6 months Incentives & Discounts in many different stories across Egypt You are the perfect candidate if you have:Good English communication skills Strong problem-solving skills and patience Ability to work in a team and adapt to a fast-paced environment High school diploma as a minimum. Fresh graduates are welcome to apply<br>Ready to build your future with a global leader? Click "Apply" now to submit your CV!#Hiring #Customer Service #Technical Support #Cairo Jobs #Egypt Jobs #TPEgypt #Career Growth #Jobs InEgypt #Bilingual #English Jobs
Job Purpose<br>To actively promote and sell GB Corp's Passenger Cars through assigned sales channels (Indoor), cultivating strong customer relationships, and consistently exceeding sales objectives while adhering to company standards and procedures.<br>Job Responsibilities<br>Achieve the monthly target. Support the Branch Manager in the preparation of realistic sales targets for the branch as required. Maximize profitable sales, and achieve quantitative and qualitative sales objectives established by and agreed upon with the Branch Manager. Prepare required sales activity reports and statistics in a timely and accurate manner. Handle the sales deals (data entry of the customers – follow-up on the documentary cycle & the required orders – follow-up on financial process – follow-up with other department on a weekly basis) Ensure courteous, professional support to walk-in customers “Six steps” and other branch visitors, answer their inquiries on product features and options, and make every effort to meet their needs and to secure a sale. Participate actively in the management of complaints filed by associated customers to ensure customer satisfaction. Sell and promote the company’s services like Drive, Insurance, trade-in and service programs.<br>Qualifications:<br>Educational Requirements: Bachelor Degree Special Certification or Training Required: N/ARequired Industry Experience: 1-3 years of experience Technological Requirements: Microsoft office suite Language Requirements: Good command of English
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br>HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.<br>We are currently seeking an experienced professional to join our team in the role of UKCS Agent<br>Principal responsibilities<br>Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers value added products and services based on customer needs analysis and ensures customer understanding of those products<br>Customers / Stakeholders Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications Generating customer loyalty through strong knowledge of key products and services Owns and resolves issues and understands how and when to escalate<br>Leadership & Teamwork Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values Values diversity amongst team<br>Operational Effectiveness & Control Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centres Maintains HSBC internal control standards Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres<br>Requirements Must be university graduate in any discipline Must be highly Fluent in English language(s) required by the process Open to working flexible shifting schedules and Night & over night shifts Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development Takes pride in delivering what is promised in line with the customer and service expectations Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order Ability to work in a high-volume, fast paced environment is required Proficiency with personal computers and basic software packages and specialised applications Excellent communication skills and is polite and friendly at all times Military for males should be completed or exempted Displays patience and empathy Must have between 0 to 2 years experience in Call Center Must be highly fluent or Excellent English Speaker
Job Purpose The main purpose of this role is to generate and convert domestic travel sales by understanding customer requirements, recommending the right travel solutions, managing the full sales cycle, and maintaining strong relationships with customers. The candidate will be responsible for handling leads from the first inquiry until booking confirmation, while ensuring a professional and positive customer experience.<br>Key Responsibilities1. Sales & Lead Management Receive and manage leads from calls, Whats App, and other channels, and contact customers promptly to understand their needs and budget. Qualify leads based on destination, travel dates, budget, and booking requirements. Recommend suitable destinations, hotels, packages, and transportation, and prepare accurate quotations. Follow up with customers until the booking is confirmed and the sale is closed. Maintain a strong pipeline, achieve sales targets, and follow up after booking to encourage repeat business.2. Closing & Negotiation Use effective sales techniques to move customers through the sales funnel. Understand customer objections and identify the real reason behind hesitation. Present the value of the package rather than focusing only on price. Close bookings confidently and professionally. Follow up with lost or pending leads to identifying opportunities for conversion.3. Product & Market Knowledge The candidate should have strong knowledge of the Egyptian domestic tourism market, including:Popular domestic destinations. Hotels and resorts. Different hotel categories and room types. Seasonal offers and promotions. Weekend and holiday packages. Transportation options. Family, couple, group, and individual travel requirements. High and low seasons. Competitor offers and market pricing.4. Coordination & Operations Coordinate with hotels, suppliers, transportation providers, and internal departments. Confirm availability and prices before finalizing quotations. Ensure all booking details are accurate. Communicate customer requirements clearly to the relevant departments. Follow up on booking confirmations, payments, cancellations, and amendments. Ensure smooth communication between the customer and operational team. Escalate urgent or complicated issues to the appropriate manager.5. Reporting Maintain accurate records of all leads and customer interactions. Record quotations, follow-ups, booking status, and lost leads. Submit daily/weekly sales reports when required. Analyze reasons behind lost opportunities and identify areas for improvement.<br>Requirements Minimum 3 years of proven experience in Domestic Travel Sales. Previous experience in a travel agency or tourism company is required. Strong knowledge of domestic tourism products and destinations. Excellent communication and customer-handling skills. Good knowledge of sales and lead management. Excellent follow-up skills. Ability to work independently and within a team. Professional appearance and attitude. Good command of English is preferred.
Line: Ophthalmology.<br>We are looking for a motivated individual to manage and organize all accounts related to his/her assigned territory in terms of mapping the territory and achieving sales target through the Standard Operating procedures.<br>I. Marketing Function:<br>Implementing a marketing plan set by management in coordination with supervisor by introducing new products and following up on developing and reinforcing existing ones. Researching and studying in regard to the industry to keep his/her knowledge updated and sharing updates with retailers, practitioners and colleagues by providing them with articles and studies on regular basis. Providing necessary training for practitioners and assistants about products and their use. Keeping a professional image of the company by having high work ethics, superior product knowledge and solid information about products, procedures & competition and by spreading knowledge. Handling customers’ complaints professionally after referring to Assistant Sales Manager. Taking personal responsibility for answering customers’ queries knowledgeably. Making all efforts and queries to know about all the competitive products inside-out starting with composition, packaging, prices and offers.<br>II. Selling Function:<br>Introducing and selling the full product line equally by applying selling techniques according to SOPsReaching sales targets for the assigned territory by following monthly schedule. Completing a minimum of 15 visits per day called sales calls in terms of providing recent articles and studies, discussing updates and issues in industry and closing a sales deal. Closing perfectly sales deals in terms of taking orders, preparing quotations and offers within company price list or customer’s special treatment, agreeing on payment terms and placing orders at the customer service desk. Referring to Assistant Sales Manager for special discounts or deviation from price list. Following up on clients' payments in a professional and ethical way. Completing sales cycle (visiting all customers and potential customers in assigned territory) Handling trouble shooting with existing products after referring to Assistant Sales Manager to take proper actions. Following up on existing products sold.<br>III. Managerial/Administrative:<br>Optimizing time in assigned territory while keeping cost at lowest rate. Keeping track of any customer’s history, requests and dealing with the company by filling, updating and organizing the green files. Preparing his/her monthly schedule in coordination with the Assistant Sales Manager. Submitting a daily report about his/her daily activities & achievements.<br>IV. Qualifications:<br>Holding a bachelor's degree of science.1 to 3 years of experience in the field of sales Communication and negotiations skills Researching and presentation skills Analytical and problem-solving skills Time Management Committed team player English fluency<br>Thank You!!
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<span>A school receptionist serves as the first point of contact for visitors, students, and staff, providing administrative support and ensuring a welcoming, efficient school environment.<br> Key Responsibilities Front Desk Management: Greet students, parents, and visitors, answer inquiries, and direct them to the appropriate staff or department Communication: Handle incoming and outgoing phone calls, emails, and correspondence, ensuring timely and professional responses Administrative Support: Perform clerical tasks such as data entry, filing, photocopying, report generation, database management, and scheduling appointments Student Assistance: Support students with basic tasks, assist teachers with supervision, and provide first aid or general health services as needed Coordination: Liaise with staff, parents, and external organizations, including government or media agencies, to facilitate smooth school operations Tuition Discount for Dependents Medical Insurance for Self Transportation Professional in appearance Excellent communication and interpersonal skills, the ability to dal confidently with parents, students and senior level management Excellent time management skills and meticulous attention to detail Able to maintain confidentiality Demonstrates energy, enthusiasm and has a good sense of humor Able to work collaboratively and under pressure to meet deadlines Able to act as an ambassador for the school in all dealings with prospective parents and the general public</span> </div>
About the Role<br>We are looking for a highly motivated and detail-oriented Credit & Sales Administration Specialist to join our team. This role is ideal for fresh graduates who are interested in building a career in accounting and finance. The successful candidate will be primarily responsible for Accounts Receivable (AR) operations, customer account reconciliation, payment follow-up, and supporting sales administration activities.<br>Key Responsibilities Monitor and maintain customer accounts receivable records. Follow up on customer payments and outstanding balances. Prepare and issue invoices, credit notes, and account statements. Reconcile customer accounts and resolve billing discrepancies. Record and track incoming payments accurately. Generate periodic AR aging reports and collection status reports. Coordinate with the Sales team regarding customer accounts and payment updates. Support credit control activities and customer credit documentation. Maintain accurate financial records and ensure compliance with company policies. Assist in month-end closing activities related to accounts receivable.<br>Qualifications Bachelor's degree in Accounting, Finance, Business Administration, Commerce, or a related field. Fresh graduates are encouraged to apply. Strong command of the English language (written and spoken). Good knowledge of Microsoft Excel and MS Office applications. Strong numerical, analytical, and problem-solving skills. High attention to detail and accuracy. Ability to work effectively in a fast-paced environment.<br>Preferred Skills Basic understanding of Accounts Receivable and accounting principles. Strong communication and follow-up skills. Ability to manage multiple tasks and meet deadlines. Eagerness to learn and develop within the finance and accounting field.<br>What We Offer Professional development and learning opportunities. Exposure to multinational business operations. Collaborative and dynamic working environment. Career growth opportunities within finance and accounting functions.
Company Description We are a globally recognized multinational insurance company, dedicated to providing innovative and tailored insurance solutions to our diverse customer base. Our focus on excellence and customer satisfaction has positioned us as a trusted leader in the insurance industry. With a commitment to growth and professional development, we continually invest in our employees and offer opportunities for career advancement. Our supportive work culture encourages collaboration and values teamwork to achieve organizational success.<br>Role Description This is a full-time on-site role for a Direct Sales Specialist located in El Maadi. The Direct Sales Specialist will be responsible for identifying and reaching out to potential clients, building relationships, and promoting the company’s insurance products and services. Key responsibilities include delivering tailored solutions based on client needs, ensuring a high level of customer satisfaction, and meeting or exceeding sales targets. The role will also involve providing support and training to potential clients and participating in sales meetings and strategy development sessions.<br>Qualifications Strong Communication and Customer Service skills to effectively engage with clients and address their needs Experience in Customer Satisfaction and Sales to build relationships and achieve targets Proficiency in conducting Training sessions to educate clients about insurance products and services Excellent interpersonal skills and a client-focused approach Demonstrated ability to work collaboratively in a fast-paced, team-oriented environment Proven track record in achieving and exceeding sales goals is a plus Bachelor’s degree in Business, Marketing, or a related field is preferred.<br>Benefits Fixed salary not related to target + monthly commission + monthly Bonus Medical & life insurance Employee benefits
About the job The OPs Field Training Specialist supports the planning,coordination, and execution of field training activities across branches. The role is responsible for assisting in training delivery, monitoring attendance and engagement, collecting feedback, and supporting continuous learning initiatives. The specialist helps ensureeffective training implementation, identifies retraining needs, and maintains accurate reporting to supportoperational performance and employee development. Job Responsibilities & Duties: Data Support<br> Coordinate and support branch training sessions Ensure attendance and smooth training execution. Assist in training delivery and engagement activities.<br> Adapt delivery methods based on audience needs.<br> Conduct post-training assessments and collect feedback.<br> Identify retraining needs and coordinate follow-ups. Maintain reporting and field issue escalation.<br><br>Data Compliance<br>Ensure all training records, attendance sheets,assessments, and feedback data comply with company policies and confidentiality requirements. Maintain proper documentation and filing of training reports and field observations.<br>Follow internal procedures for data access, reporting, and information sharing.<br>Support compliance with organizational standards related to training and operational processes. Data Quality<br>Maintain accurate and updated training attendance, assessment, and feedback records<br>Verify training data and reports before submission or communication. Monitor consistency and completeness of field training documentation.<br>Identify and report missing information or reporting discrepancies.<br>Support standardized reporting and documentation practices across branches.<br><br><br> Qualifications:· Bachelor’s degree (Business Administration or any related field preferred)· Good communication and presentation skills· Good knowledge of Microsoft Office (Excel, Power Point, Word) · Strong coordination and organizational skills· Attention to detail and willingness to learn· Ability to collaborate effectively with different teams· Flexibility to support field visits and training activities when required. Experience:· 0–2 years (Fresh graduates are welcome)
About the job The OPs Field Training Specialist supports the planning,coordination, and execution of field training activities across branches. The role is responsible for assisting in training delivery, monitoring attendance and engagement, collecting feedback, and supporting continuous learning initiatives. The specialist helps ensureeffective training implementation, identifies retraining needs, and maintains accurate reporting to supportoperational performance and employee development. Job Responsibilities & Duties: Data Support<br> Coordinate and support branch training sessions Ensure attendance and smooth training execution. Assist in training delivery and engagement activities.<br> Adapt delivery methods based on audience needs.<br> Conduct post-training assessments and collect feedback.<br> Identify retraining needs and coordinate follow-ups. Maintain reporting and field issue escalation.<br><br>Data Compliance<br>Ensure all training records, attendance sheets,assessments, and feedback data comply with company policies and confidentiality requirements. Maintain proper documentation and filing of training reports and field observations.<br>Follow internal procedures for data access, reporting, and information sharing.<br>Support compliance with organizational standards related to training and operational processes. Data Quality<br>Maintain accurate and updated training attendance, assessment, and feedback records<br>Verify training data and reports before submission or communication. Monitor consistency and completeness of field training documentation.<br>Identify and report missing information or reporting discrepancies.<br>Support standardized reporting and documentation practices across branches.<br><br><br> Qualifications:· Bachelor’s degree (Business Administration or any related field preferred)· Good communication and presentation skills· Good knowledge of Microsoft Office (Excel, Power Point, Word) · Strong coordination and organizational skills· Attention to detail and willingness to learn· Ability to collaborate effectively with different teams· Flexibility to support field visits and training activities when required. Experience:· 0–2 years (Fresh graduates are welcome)
We are looking for a Sales Operations Specialist to join our team and support the sales function by ensuring smooth day-to-day operations, accurate data management and effective coordination across different teams.<br>Key Responsibilities:Manage and maintain the CRM system, ensuring data accuracy, consistency and timely updates. Analyze sales performance data and prepare reports/insights to support decision-making and improve sales efficiency. Monitor and streamline daily sales workflows and processes to ensure operational efficiency. Coordinate closely with Sales, Finance, Community & Asset Management, Client Relations, Development and other relevant departments to ensure smooth business operations and timely resolution of operational requirements. Manage and maintain inventory and unit-related data, ensuring availability and accuracy of information. Handle sales commission-related activities and inquiries, coordinating with relevant stakeholders to ensure accurate and timely resolution. Support broker-related operations and inquiries, ensuring effective communication and follow-up with internal and external stakeholders. Identify operational gaps and recommend process improvements to enhance the overall effectiveness of the sales team. Provide ongoing administrative and operational support to the sales team to ensure business continuity and achievement of sales objectives.<br>Requirements:Bachelor's degree in Business Administration, Commerce or any other relevant field.1–2 years of relevant experience in Sales Operations within the Real Estate sector. Hands-on experience with CRM systems; Salesforce is highly preferred. Excellent written and spoken English. Excellent communication, coordination and stakeholder management skills. Ability to work effectively across multiple functions and manage competing priorities. Willingness and flexibility to work rotating shifts, overtime and across different office locations when required. Microsoft Excel literacy.
K-Line is looking for an experienced Talent Management Senior Specialist to join our Human Resources team in Cairo, Egypt. This global role combines Talent Acquisition and Talent Management, covering the full employee lifecycle—from attracting and selecting talent through onboarding, performance, development, engagement, and retention. Key Responsibilities:Manage recruitment for assigned positions, including sourcing, screening, interviewing, selection, and offer coordination. Partner with hiring managers to define workforce needs, role requirements, and selection criteria. Build talent pipelines and support employer-branding initiatives. Coordinate onboarding, probation reviews, and new-hire integration. Manage performance appraisal and 360-degree feedback cycles through Odoo. Support career paths, competency frameworks, succession planning, and internal mobility. Coordinate learning and leadership-development programs based on identified capability gaps. Support employee engagement, recognition, culture, and retention initiatives. Maintain recruitment and talent dashboards and provide actionable insights to management. Requirements:Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field. At least 7 years of progressive HR experience, with strong exposure to both Talent Acquisition and Talent Management. Practical experience in recruitment, performance management, learning and development, succession planning, and employee engagement. Experience within a multinational, manufacturing, technology, or fast-growing organization is preferred. Strong analytical, communication, interviewing, and stakeholder-management skills. Experience using an HRIS; knowledge of Odoo or a similar platform is an advantage. Professional fluency in English. Interested candidates are invited to submit their updated CV to hr@clearxaligners.com , mentioning “Talent Management Senior Specialist” in the subject line.
Role Description The Quality (Telecom Account) Specialist – English B2 is a full-time, on-site role based in Qesm El Maadi. This role is responsible for monitoring and evaluating customer interactions for a telecom account to ensure compliance with quality standards, procedures, and client requirements. Day-to-day tasks include conducting call and case audits, analyzing performance data, identifying trends, and preparing clear quality reports and feedback summaries. The specialist provides constructive coaching to team members, supports continuous improvement initiatives, and collaborates with operations and training teams to enhance customer experience and process efficiency. The role also involves using analytical tools, documenting findings accurately, and contributing to the implementation of corrective and preventive actions.<br>Qualifications Candidates should possess strong Quality Control and Quality Assurance skills to maintain and improve service standards. Candidates should possess Quality Auditing skills to conduct systematic reviews of calls, cases, and processes. Candidates should possess Analytical Skills to interpret data, identify root causes, and recommend improvements. Candidates should possess effective Communication skills to deliver clear feedback, collaborate with teams, and report findings. B2 (upper-intermediate) proficiency in English, with accurate written and spoken communication. Previous experience in quality roles within contact centers or telecom accounts is highly beneficial. Familiarity with quality monitoring tools, CRM systems, and MS Office (especially Excel and Power Point). Ability to work on-site in Qesm El Maadi, manage time effectively, and handle multiple audits and reports. Diploma or bachelor’s degree in business, communications, or a related field is preferred.
Company Description:Hero Baby is a trusted brand dedicated to providing high-quality, nutritious products for babies and young children. With a focus on health and well-being, Hero Baby offers a range of specially formulated food options, including various Milk Formulas, purees, cereals, and snacks, designed to support early development. Each product is carefully crafted using natural ingredients, ensuring that babies get the best start in life. Committed to safety and excellence, Hero Baby is a brand that parents can rely on to nurture their little ones’ growth with love and care.<br>Role Description This is a full-time office-based role for a Customer Support Specialist at Hero Baby in Cairo, Egypt.<br>JOB PURPOSE:Support the achievement of strategic organizational goals by ensuring optimal pharmacy coverage, resolving customer issues, monitoring SKU availability, and facilitating order initiation to maximize net sales and territory performance.<br>Key Responsibilities:Conduct daily outbound calls to pharmacies to ensure coverage and engagement targets are achieved. Monitor SKU availability (BTM & BTF), quantities, and average consumption levels. Identify and report customer claims, ensuring timely follow-up and resolution. Support pharmacies in order initiation and coordinate with distributors when needed. Maintain accurate daily and weekly reports on calls, stock levels, and orders. Collaborate with field and internal teams to support territory performance and drive net sales.<br>Qualifications:Bachelor’s degree in Pharmacy, Veterinary Medicine, or Biotechnology.0–3 years of experience in pharmaceutical or nutritional sales.0–3 years of experience in call center or customer service roles. Excellent communication and interpersonal skills. Good command English language (spoken and written). Proficient in Microsoft Office programs.
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<span>About the Role Talent 360 seeking a detail-oriented and motivated Quality Control Specialist to join a leading biotechnology company specializing in molecular diagnostics and laboratory solutions.<br> The successful candidate will be responsible for performing quality control activities, ensuring compliance with quality standards, and supporting the production of high-quality molecular diagnostic products.<br> This role requires hands-on experience in DNA/RNA extraction and Real-Time PCR techniques.<br> Key Responsibilities Perform quality control testing on raw materials, in-process samples, and finished products.<br> Conduct DNA/RNA extraction and Real-Time PCR testing according to approved procedures and specifications.<br> Review batch records, test results, and quality documentation to ensure accuracy and compliance.<br> Ensure adherence to GMP requirements, Quality Management Systems (QMS), and internal quality procedures.<br> Investigate, document, and report deviations, non-conformities, and quality-related issues.<br> Maintain laboratory records and QC documentation in accordance with established procedures.<br> Participate in method verification, validation, and continuous improvement initiatives.<br> Support internal and external audits, inspections, and regulatory compliance activities.<br> Ensure proper operation, maintenance, and calibration of laboratory equipment.<br> Bachelor's degree in Biotechnology, Molecular Biology, Microbiology, Biochemistry, Pharmacy, Science, or a related field.<br> 2–4 years of experience in a Quality Control role within biotechnology, molecular diagnostics, IVD, or pharmaceutical industries.<br> Strong hands-on experience in DNA/RNA extraction and Real-Time PCR techniques is essential.<br> Good understanding of GMP requirements and Quality Management Systems (QMS).<br> Strong analytical, problem-solving, and documentation skills.<br> High attention to detail and strong organizational abilities.<br> Effective communication skills and the ability to work collaboratively within a team environment.<br></span> </div>
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<span>Talent 360 is hiring a Production Specialist to join our team.<br> This is a full-time opportunity for a detail-oriented and proactive professional who is passionate about manufacturing high-quality products while maintaining compliance with quality and regulatory standards.<br> About the Role As a Production Specialist at Talent 360, you will support manufacturing operations by producing molecular diagnostic products according to approved procedures while ensuring compliance with Good Manufacturing Practices (GMP), quality standards, and production requirements.<br> Key Responsibilities Operate production equipment and assemble products according to approved Standard Operating Procedures (SOPs).<br> Accurately complete batch records, production documentation, and report any deviations in a timely manner.<br> Follow GMP requirements, cleanroom practices, and personal protective equipment (PPE) procedures at all times.<br> Safely handle raw materials, reagents, and production waste in accordance with established safety procedures.<br> Monitor and document environmental conditions, including room temperature, using calibrated equipment.<br> Report any environmental or process deviations to the Quality Assurance team and support investigations and corrective actions.<br> Collaborate with cross-functional teams to ensure smooth production workflow and on-time delivery.<br> Participate in training programs and continuous improvement initiatives to enhance production efficiency and product quality.<br> Bachelor's degree in Pharmacy, Biotechnology, Science, Biomedical Sciences, or a related field.<br> 1–3 years of experience in a pharmaceutical, biotechnology, medical device, or manufacturing environment.<br> Knowledge of Good Manufacturing Practices (GMP) and production documentation is preferred.<br> Strong attention to detail and commitment to quality.<br> Good communication and teamwork skills.<br> Good command of English.<br> Strong organizational and time management skills.<br> Ability to work in a fast-paced manufacturing environment.<br></span> </div>
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<u>Job Description</u><p>The Kraft Heinz Company is looking for <b>Packaging Development Associate Technologist </b>who will have the desired level of technical capability to drive and execute Packaging agenda (innovations, renovations, productivity and ESG) in according with the Company’s strategic and annual plans. The delivery of new packaging solutions, VE (Value Engineering), SC (Supply Chain) projects and the enabling of ESG projects will be your primary responsibility.</p><br><p><b><u>Key Responsibilities</u></b></p><br><ul><li>You will be supporting the development of new and improved packaging solutions in the framework of NPD activities, value engineering and ESG activities in MEA.</li><li>Coordinating processes by carrying out packaging development & improvement projects for existing and new products</li><li>Support the creation of specifications of packaging materials of all products-ensuring that the specs are kept accurate and up-to-date</li><li>To follow up and report the sample studies of all designed and developed packages</li><li>Developing projects regarding alternative materials and packaging processes -carrying out saving studies</li><li>Attend packaging trial, coordinate trials plans, materials.</li><li>Support lab activities related to packaging</li><li>Coordinate supplier relations related to new NPDS, and technical specifications.</li></ul><p><b><u>Qualifications</u></b></p><br><ul><li><b>Education:</b> Bachelor’s degree in engineering (Industrial or Chemical) / Food Technology Degree</li><li><b>Work Experience:</b> 1- 3 years in Packaging Development</li><li><b>Language Knowledge:</b> Proficient English</li></ul><p><b><u>Technical Skills</u></b></p><br><ul><li>Knowing key packaging formats, materials, key characteristics, analytical methods, regulatory and legal aspects, etc;</li><li>Knowing manufacturing: key packaging machines, principles of operating</li></ul><p><b><u>Soft Skills</u></b></p><br><ul><li><span>Analytical and has attention to details</span></li><li>Must be able to manage multiple projects simultaneously.</li><li>Critical thinking & Ability to Simplify</li><li>Communication Skills</li></ul><u>Location(s)</u>6 October Factory<p><b>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority <span><span>Groups/Women/Veterans/Individuals</span></span> with Disabilities/Sexual Orientation/Gender Identity and other protected classes</b><b>.</b></p><br> </div>