Contract Representative Jobs in Egypt

Teleperformance is hiring for a multinational Shipping Account!<br>Qualifications:• Fluency in English is a must / B2-C1.• Experience is a plus.• Graduates.• No commitments in the upcoming 6 months.• Flexible with shifts.<br>Benefits:• NET salary 20K (including KPIS).• KPIs in Euros.• Paid training• Medical insurance up to 400k per year.• Social insurance.• Transportation provided all over Cairo.• Rotational shifts & rotational days off.• VPN lines.<br>Location:New Cairo

???? We're Hiring | MCS Officer Join Eshfaa Healthcare - Sohag Branch and take the next step in your career.+*+Are you a medical professional with strong communication skills and experience in Healthcare Services, Medical Assistance, or TPA? Sohag |On-site Full-Time | 8 Hours/Day Apply now: HR@eshfaa.nethashtag<br>#Eshfaahashtag<br>#WeAre Hiringhashtag<br>#MCShashtag<br>#Healthcare Jobs hashtag#Sohag Jobs hashtag#Medical Jobshashtag #Egypt Jobs

???? Are you ready to take your Call Center experience to the next level?<br>If you’re currently handled Quality-related positions — we’re looking for YOU! ????<br>Maybe you’ve been:???? Listening to calls???? Providing feedback & coaching???? Conducting coaching sessions???? Supporting quality activities<br>If any of this sounds like you, this could be your next step! ????<br>We’re currently hiring for a Quality Specialist opportunity where you can turn the experience you’ve already gained into your next career move. ????<br>What we’re looking for:✅ Call Center experience✅ English level: B2✅ Experience in an account related to GSM / Mobile Services✅ Previous experience in the Quality<br>If you feel you’re ready to move don’t miss this opportunity! ????<br>???? Send us your CV / apply now and take the next step in your career!

???? Are you ready to take your Call Center experience to the next level?<br>If you’re currently handled Quality-related positions — we’re looking for YOU! ????<br>Maybe you’ve been:???? Listening to calls???? Providing feedback & coaching???? Conducting coaching sessions???? Supporting quality activities<br>If any of this sounds like you, this could be your next step! ????<br>We’re currently hiring for a Quality Specialist opportunity where you can turn the experience you’ve already gained into your next career move. ????<br>What we’re looking for:✅ Call Center experience✅ English level: B2✅ Experience in an account related to GSM / Mobile Services✅ Previous experience in the Quality<br>If you feel you’re ready to move don’t miss this opportunity! ????<br>???? Send us your CV / apply now and take the next step in your career!

We’re Hiring – ???????????????????? ???????????????????????????????????????? <br>We are looking for an energetic and ambitious Sales specialist to join our growing team in the field of Digital Dentistry and Dental 3D Printing.<br><br>Responsibilities<br><br>* Generate new leads and business opportunities.<br>* Visit dental clinics and laboratories.<br>* Conduct product presentations and demonstrations.<br>* Prepare quotations and follow up with customers.<br>* Close sales and achieve monthly sales targets.<br>* Build long-term relationships with customers.<br>* Coordinate with the technical team to ensure a smooth customer experience.<br><br>Qualifications<br><br>* Bachelor’s degree in Dentistry.<br>* Strong communication and negotiation skills.<br>* Passion for sales and customer relationships.<br>* Willingness to travel for customer visits.<br>* Previous sales experience is a plus, but not required.<br><br>What We Offer<br><br>* Professional sales and product training.<br>* Attractive salary + commission.<br>* Career growth opportunities.<br>* A dynamic and supportive work environment.<br><br>Location: Cairo, Egypt<br><br>Apply by sending your CV to : Nabil@dentsprint.com

<ul><li><p>We are looking for a Voice Over Artist who can work on IVR design, communicate with clients professionally, collect their requirements, and turn them into ready-to-use audio content.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Communicate with clients and collect information in an organized way</p></li><li><p>&nbsp;Convert client details into a clear script</p></li><li><p>&nbsp;Record the script with a professional and clear voice</p></li><li><p>&nbsp;Edit and enhance audio recordings</p></li><li><p>&nbsp;Prepare the final audio content for publishing</p></li></ul><p></p>

<ul><li><p>Handle customer inquiries through various communication channels</p></li><li><p>Resolve customer issues professionally and efficiently</p></li><li><p>Process customer requests and maintain accurate records.</p></li><li><p>Coordinate with internal teams to ensure timely servic</p></li><li><p>5. Deliver outstanding customer support and ensure customer satisfaction</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites Us:</strong></p></li></ul><ul><li><p>A minimum of <strong>3-7 years of experience</strong> in a dedicated <strong>Customer Service</strong> role.</p></li><li><p><strong>Real Estate Experience </strong></p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Positive attitude and customer-focused mindset.</p></li></ul><p></p>

• المهارات الفنية:<br>• الإلمام التام بإجراءات التخليص الجمركي.<br>• معرفة قوية بالعمليات ومستندات الشحنات الواردة.<br>• المهارة فى التفاوض مع شركات التخليص الجمركي<br>• تنسيق وصول الشحنات<br>• تحليل مشكلات الشحنات والعمل على حلها فى اسرع وقت طبقا لمقتضيات الموقف<br>• اعداد التقارير المتعلقة بتكاليف الشحنات<br><br>• المهارات الشخصية:<br>• مهارات تواصل فعالة مع الإدارات ذات الصلة (المخازن، المالية، المشتريات...).<br>• مرونة عالية في التعامل مع الجهات الحكومية المختصة ذات الصلة.<br>• يفضل من لدية الخبرة فى استخدام ERP

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Conducting market research to identify trends, competitors, and customer needs. for our client Supporting the development and implementation of marketing campaigns. Creating and editing marketing materials such as presentations, social media posts, newsletters, and website content. Coordinating with internal Client teams (sales, design, operations) to ensure brand consistency. Monitoring campaign performance and preparing basic reports on results. Assisting in organizing events, webinars, or promotional activities.</p></div></section>

Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Network Operation Center Specialist "<br>Job purpose:The NOC S.pecialist is responsible for 24/7 monitoring and first-level support of IT infrastructure, network systems, applications, and related services. The role ensures high system availability, rapid incident detection, proper escalation, and SLA compliance to maintain operational stability. The NOC Specialist acts as the first line of defense in identifying, troubleshooting, and escalating incidents to minimize service disruption.<br>Responsibilities:1. Infrastructure & Network Monitoring Monitor servers (CPU, Memory, Disk utilization). Monitor network devices (routers, switches, firewalls, WAN links). Monitor applications, databases, and cloud resources. Ensure timely detection of system outages or performance degradation.2. Incident Management Log, categorize, and prioritize incidents in ITSM tools. Perform first-level troubleshooting and resolution (L1 support). Escalate incidents to L2/L3 teams based on severity and impact. Follow defined escalation matrix and SLA requirements. Provide clear documentation of actions taken.3. Event & Alert Handling Respond to alerts generated by monitoring tools. Validate alerts and eliminate false positives. Maintain alert thresholds and notify relevant stakeholders. Ensure proper handover between shifts.4. Service Availability & Performance Tracking Track uptime and system performance metrics. Monitor KPIs such as:MTTR (Mean Time to Resolve) Incident volume SLA compliance Report recurring issues to Team Lead.5. Documentation & Reporting Maintain incident logs and shift reports. Prepare daily operational reports. Update runbooks and SOPs when required.6. Support During Major Incidents Participate in bridge calls during critical incidents. Provide real-time updates to the NOC Team Lead. Assist in impact assessment and communication.<br>Qualifications:2+ Years of experience Bachelor’s degree in IT or engineering Basic to intermediate knowledge of:Networking fundamentals (TCP/IP, DNS, Routing, VPN) Windows and/or Linux server environments Virtualization (VMware/Hyper-V) Experience with monitoring tools (Grafana, Zabbix, Solar Winds, PRTG, etc.). Familiarity with ITSM tools (Service Now, Manage Engine, etc.). Basic understanding of cloud monitoring (AWS/Azure) is a plus. Knowledge of basic scripting (Power Shell, Bash) is an advantage.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position Overview</strong></p><br><br><p>We are seeking a hands-on <strong>HR Generalist</strong> to take ownership of the full employee lifecycle. This role is designed for an operational expert who excels in <strong>high-volume recruitment</strong>, meticulous <strong>personnel administration</strong>, and seamless <strong>HR operations</strong>.</p><br><br><p>While the core function is operational, we are looking for someone who thinks strategically. If you have experience in <strong>Organizational Development (OD)</strong>-such as shaping culture, driving engagement, or leading change initiatives-you will have the unique opportunity to expand your impact and partner with leadership on long-term people strategy.</p><br><br><p><strong>Key Responsibilities1. Talent Acquisition &amp; Recruitment</strong></p><br><br><ul><li>Manage the <strong>end-to-end recruitment cycle</strong>, from workforce planning and job posting to interviewing, selection, and offer management.</li><li>Partner closely with department heads to forecast hiring needs and develop effective sourcing strategies.</li><li>Build and maintain a strong talent pipeline using job boards, social media, and networking to reduce time-to-hire.</li><li>Champion a best-in-class candidate experience, ensuring smooth transitions from offer acceptance through onboarding.</li></ul><p><strong>2. Personnel Management &amp; Employee Relations</strong></p><br><br><ul><li>Act as the primary point of contact for all employee inquiries, providing guidance on company policies, benefits, and workplace matters.</li><li>Manage the complete employee lifecycle, including promotions, transfers, and offboarding/exit interviews.</li><li>Maintain absolute accuracy and confidentiality of all personnel files, ensuring digital and physical records are audit-ready.</li><li>Support managers in handling performance improvement plans, disciplinary actions, and grievance procedures with fairness and compliance.</li></ul><p><strong>3. HR Operations &amp; Compliance</strong></p><br><br><ul><li>Oversee the daily administration of HR systems (HRIS), ensuring data integrity and generating reports for decision-making.</li><li>Administer employee benefits programs (health insurance, leave policies, etc.) and coordinate payroll changes with the finance team.</li><li>Ensure full compliance with local labor laws, data privacy regulations, and statutory reporting requirements.</li><li>Continuously review and improve HR policies, procedures, and handbooks to enhance operational efficiency.</li></ul><p><strong>4. Organizational Development (OD) - </strong><i><strong>Preferred, not required</strong></i></p><br><br><ul><li>Collaborate with leadership to design and roll out employee engagement surveys and translate feedback into actionable initiatives.</li><li>Support the design and delivery of learning &amp; development programs to upskill the workforce.</li><li>Assist in succession planning and internal mobility to build a sustainable talent bench.</li><li>Contribute to change management efforts during periods of organizational growth or transformation.</li></ul><p><strong>Qualifications &amp; Requirements</strong></p><br><br><p><strong>Must-Have (Core Requirements)</strong></p><br><br><ul><li><strong>Education:</strong> Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.</li><li><strong>Experience:</strong> Minimum of <strong>3-5 years</strong> of experience in an HR Generalist, HR Specialist, or People Operations role.</li><li><strong>Recruitment:</strong> Proven ability to manage multiple job requisitions simultaneously across different functions (e.g., commercial, technical, or operational roles).</li><li><strong>HR Operations:</strong> Solid experience with HRIS platforms, benefits administration, and payroll coordination.</li><li><strong>Personnel Management:</strong> Strong understanding of employee relations and performance management best practices.</li><li><strong>Compliance:</strong> In-depth knowledge of local employment laws and regulatory frameworks.</li><li><strong>Tech Skills:</strong> Proficiency with modern HR tools</li></ul><p><strong>Preferred (The "Plus")</strong></p><br><br><ul><li><strong>Organizational Development:</strong> Prior exposure to culture-building, talent development, or change management projects.</li><li><strong>Industry Experience:</strong> Background in [e.g., Technology, Retail, Services, etc.].</li></ul><p><strong>Key Competencies &amp; Soft Skills</strong></p><br><br><ul><li><strong>Operational Rigor:</strong> Meticulous attention to detail with the ability to manage high-volume administrative tasks without error.</li><li><strong>Advisory Mindset:</strong> Confidence to coach and influence managers and employees at all levels.</li><li><strong>Emotional Intelligence:</strong> High level of empathy, discretion, and professionalism when handling sensitive matters.</li><li><strong>Adaptability:</strong> Comfortable working in a fast-paced environment with shifting priorities.</li><li><strong>Problem-Solving:</strong> Proactive in identifying bottlenecks and proposing practical solutions.</li></ul> <br><br> </div>

Company Description The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.<br>Responsibilities Interact with customers over the phone or through email and Whats App, addressing their inquiries, concerns, and complaints in a friendly and professional manner. Provide accurate and timely information to customers regarding products and services. Resolve customer issues effectively, ensuring customer satisfaction and loyalty. Assign new leads to franchise owners based on inquiries and requests received through the call center. Maintain accurate records of leads and customer interactions in the system.<br>Qualifications Bachelor's degree in business administration or any relevant field is a plus Excellent Microsoft Office skills (Excel – Word – Power Point) Outstanding communication and interpersonal skills. Ability to multitask, prioritize work effectively, and manage stakeholders' expectations. Knowledge of real estate industry practices and regulations is a plus. Ability to work collaboratively in a fast-paced, dynamic environment

Company Description The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.<br>Responsibilities Interact with customers over the phone or through email and Whats App, addressing their inquiries, concerns, and complaints in a friendly and professional manner. Provide accurate and timely information to customers regarding products and services. Resolve customer issues effectively, ensuring customer satisfaction and loyalty. Assign new leads to franchise owners based on inquiries and requests received through the call center. Maintain accurate records of leads and customer interactions in the system.<br>Qualifications Bachelor's degree in business administration or any relevant field is a plus Excellent Microsoft Office skills (Excel – Word – Power Point) Outstanding communication and interpersonal skills. Ability to multitask, prioritize work effectively, and manage stakeholders' expectations. Knowledge of real estate industry practices and regulations is a plus. Ability to work collaboratively in a fast-paced, dynamic environment

Key Responsibilities:Handle inbound and outbound customer calls professionally and efficiently. Respond to customer inquiries regarding financing solutions, payment plans, and account details Provide accurate product and service information while maintaining high- quality standards. Resolve customer complaints, requests, and escalations with empathy and efficiency. Log all customer interactions accurately in the CRM system. Follow up on pending cases to ensure timely resolution. Coordinate with internal departments (Finance, Sales, Collections, etc.) to solve customer issues. Promote SEVEN’s financing services and guide customers through the application process. Ensure compliance with company policies, data privacy, and Central Bank of Egypt regulations. Strive to meet and exceed individual and team KPIs (call handling time, satisfaction rate, etc.).<br>Qualifications:Bachelor’s degree in Business Administration, Commerce, or any related field0-2 years of experience Customer service, preferably in financial services, banking, or telecom Strong problem-solving and customer-handling abilities. Active listening and conflict-resolution skills. Excellent communication and interpersonal skills (Arabic and English). Basic computer qualifications (Microsoft Office & CRM tools).

Company Description The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.<br>Responsibilities Interact with customers over the phone or through email and Whats App, addressing their inquiries, concerns, and complaints in a friendly and professional manner. Provide accurate and timely information to customers regarding products and services. Resolve customer issues effectively, ensuring customer satisfaction and loyalty. Assign new leads to franchise owners based on inquiries and requests received through the call center. Maintain accurate records of leads and customer interactions in the system.<br>Qualifications Bachelor's degree in business administration or any relevant field is a plus Excellent Microsoft Office skills (Excel – Word – Power Point) Outstanding communication and interpersonal skills. Ability to multitask, prioritize work effectively, and manage stakeholders' expectations. Knowledge of real estate industry practices and regulations is a plus. Ability to work collaboratively in a fast-paced, dynamic environment

Company Description The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.<br>Responsibilities Interact with customers over the phone or through email and Whats App, addressing their inquiries, concerns, and complaints in a friendly and professional manner. Provide accurate and timely information to customers regarding products and services. Resolve customer issues effectively, ensuring customer satisfaction and loyalty. Assign new leads to franchise owners based on inquiries and requests received through the call center. Maintain accurate records of leads and customer interactions in the system.<br>Qualifications Bachelor's degree in business administration or any relevant field is a plus Excellent Microsoft Office skills (Excel – Word – Power Point) Outstanding communication and interpersonal skills. Ability to multitask, prioritize work effectively, and manage stakeholders' expectations. Knowledge of real estate industry practices and regulations is a plus. Ability to work collaboratively in a fast-paced, dynamic environment

Company Description The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.<br>Responsibilities Interact with customers over the phone or through email and Whats App, addressing their inquiries, concerns, and complaints in a friendly and professional manner. Provide accurate and timely information to customers regarding products and services. Resolve customer issues effectively, ensuring customer satisfaction and loyalty. Assign new leads to franchise owners based on inquiries and requests received through the call center. Maintain accurate records of leads and customer interactions in the system.<br>Qualifications Bachelor's degree in business administration or any relevant field is a plus Excellent Microsoft Office skills (Excel – Word – Power Point) Outstanding communication and interpersonal skills. Ability to multitask, prioritize work effectively, and manage stakeholders' expectations. Knowledge of real estate industry practices and regulations is a plus. Ability to work collaboratively in a fast-paced, dynamic environment

Company Description The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.<br>Responsibilities Interact with customers over the phone or through email and Whats App, addressing their inquiries, concerns, and complaints in a friendly and professional manner. Provide accurate and timely information to customers regarding products and services. Resolve customer issues effectively, ensuring customer satisfaction and loyalty. Assign new leads to franchise owners based on inquiries and requests received through the call center. Maintain accurate records of leads and customer interactions in the system.<br>Qualifications Bachelor's degree in business administration or any relevant field is a plus Excellent Microsoft Office skills (Excel – Word – Power Point) Outstanding communication and interpersonal skills. Ability to multitask, prioritize work effectively, and manage stakeholders' expectations. Knowledge of real estate industry practices and regulations is a plus. Ability to work collaboratively in a fast-paced, dynamic environment

Company Description The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.<br>Responsibilities Interact with customers over the phone or through email and Whats App, addressing their inquiries, concerns, and complaints in a friendly and professional manner. Provide accurate and timely information to customers regarding products and services. Resolve customer issues effectively, ensuring customer satisfaction and loyalty. Assign new leads to franchise owners based on inquiries and requests received through the call center. Maintain accurate records of leads and customer interactions in the system.<br>Qualifications Bachelor's degree in business administration or any relevant field is a plus Excellent Microsoft Office skills (Excel – Word – Power Point) Outstanding communication and interpersonal skills. Ability to multitask, prioritize work effectively, and manage stakeholders' expectations. Knowledge of real estate industry practices and regulations is a plus. Ability to work collaboratively in a fast-paced, dynamic environment

Company Description The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.<br>Responsibilities Interact with customers over the phone or through email and Whats App, addressing their inquiries, concerns, and complaints in a friendly and professional manner. Provide accurate and timely information to customers regarding products and services. Resolve customer issues effectively, ensuring customer satisfaction and loyalty. Assign new leads to franchise owners based on inquiries and requests received through the call center. Maintain accurate records of leads and customer interactions in the system.<br>Qualifications Bachelor's degree in business administration or any relevant field is a plus Excellent Microsoft Office skills (Excel – Word – Power Point) Outstanding communication and interpersonal skills. Ability to multitask, prioritize work effectively, and manage stakeholders' expectations. Knowledge of real estate industry practices and regulations is a plus. Ability to work collaboratively in a fast-paced, dynamic environment