Contract Representative Jobs in Egypt

Nurse Case Manager Department Job Title: Nurse Case Manager Department: Patient Support Programs Location: Remote Travel: 0% Calian Manager: Program Manager Education: College or University Level: Junior, Intermediate, Senior Status: Full-Time or Part-Time Summary of Position: The Nurse Case Manager (NCM) is responsible for managing all aspects of the reimbursement environment and program support for assigned physicians in each geographical area. An expert in regional government payer policies and procedures, the NCM supports the regional needs of the client and works directly with the in-house team to facilitate the enrolment, reimbursement, and scheduling process to ensure patients have easy access to their prescribed therapy. The individual also assists the physicians in assessing the needs of each patient resulting in increased patient program enrollment and improved patient outcomes Accountabilities • Customizes program elements to meet the needs of assigned prescribing physicians. • Reviews patient status and assists the prescribing physician to complete patient enrolment, prepare Special Authorization (SA) petitions for public or private coverage by auditing patient charts, assessing previous therapies and tests to complete the SA. • Completes all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards • Welcomes each patient to the program and captures required patient information. • Provides therapy guidelines for patients and physicians. Proactively helps resolve client issues with regards to assigned physicians. • Ensures patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy. • Coordinates private and public coverage activity directly with insurers following program Standard Operating Procedures. • Follow up with patients regarding the outcome of reimbursement navigation. • Provide information and navigate patient through financial assistance. • Identifies obstacles to obtaining coverage and channels this information to the Associate Program Manager • Participate in scheduled Key Opinion Leader (KOL) physician meetings with Sales Representatives. • Develops strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed. • Provides service presentation to KOL physicians in collaboration with the Sales Representatives on new program initiatives. • Acts a liaison and provides ongoing feedback to the Patient Assistance Program based on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance. • Maintain ongoing communication with Program Manager, physicians, physician office staff, client representatives, patients and nursing team as requires. Competencies: • Proven track record of leadership abilities, demonstrating proactiveness in identifying customer needs and ownership in executing solutions. • Strong communication and interpersonal skills. • Ability to develop professional relationships effectively with external customers and internal associates. • Organizational skills that demonstrate ability to prioritize and manage deliverables, and to effectively navigate within a matrix organization. • Ability to establish and encourage patient autonomy. • Ability to manage challenging patient situations with empathy and patience. • Ability to understand and apply medical and/or business knowledge to all aspects of role while complying with professional and ethical standards of practice. • Computer skills (Word/Excel). Qualifications Level Junior: • College or university degree in nursing. • Holds a current and active nursing license in good standing. • Advanced English B2 & French level B2. • 1 year of case management experience preferred. • Minimum 2 years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset; Qualifications Level Intermediate: • College or university degree in nursing. • Holds a current and active nursing license in good standing. • Advanced English. • 1-2 years of case management experience preferred. • 2-3 years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset; Qualifications Level Senior: • College or university degree in nursing. • Holds a current and active nursing license in good standing with applicable province • Advanced English. • 2+ years of case management experience preferred. • 3+ years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset; Working Conditions and / or Job Requirements: • Must possess mobility to use standard office equipment, including a computer (finite movements such as typing), telephoning and other office functions. • Requires mental stamina to maintain attention to detail despite interruptions, and vision to read printed materials and a computer screen. Direct Reports: • None

Job Title: Nurse Case Manager Department: Patient Support Programs Location: Remote Travel: 0%Calian Manager: Program Manager Education: College or University Level: Junior, Intermediate, Senior Status: Full-Time or Part-Time Summary of Position:The Nurse Case Manager (NCM) is responsible for managing all aspects of thereimbursement environment and program support for assigned physicians in eachgeographical area. An expert in regional government payer policies and procedures, the NCMsupports the regional needs of the client and works directly with the in-house team tofacilitate the enrolment, reimbursement, and scheduling process to ensure patients haveeasy access to their prescribed therapy. The individual also assists the physicians inassessing the needs of each patient resulting in increased patient program enrollment andimproved patient outcomes<br>Accountabilities • Customizes program elements to meet the needs of assigned prescribing physicians. • Reviews patient status and assists the prescribing physician to complete patient enrolment, prepare Special Authorization (SA) petitions for public or private coverage by auditing patient charts, assessing previous therapies and tests to complete the SA. • Completes all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards • Welcomes each patient to the program and captures required patient information. • Provides therapy guidelines for patients and physicians. Proactively helps resolve client issues with regards to assigned physicians. • Ensures patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy. • Coordinates private and public coverage activity directly with insurers following program Standard Operating Procedures. • Follow up with patients regarding the outcome of reimbursement navigation.• Provide information and navigate patient through financial assistance. • Identifies obstacles to obtaining coverage and channels this information to the Associate Program Manager • Participate in scheduled Key Opinion Leader (KOL) physician meetings with Sales Representatives. • Develops strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed. • Provides service presentation to KOL physicians in collaboration with the Sales Representatives on new program initiatives. • Acts a liaison and provides ongoing feedback to the Patient Assistance Program based on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance. • Maintain ongoing communication with Program Manager, physicians, physician office staff, client representatives, patients and nursing team as requires. Competencies:• Proven track record of leadership abilities, demonstrating proactiveness inidentifying customer needs and ownership in executing solutions.• Strong communication and interpersonal skills.• Ability to develop professional relationships effectively with external customers andinternal associates.• Organizational skills that demonstrate ability to prioritize and manage deliverables,and to effectively navigate within a matrix organization.• Ability to establish and encourage patient autonomy.• Ability to manage challenging patient situations with empathy and patience.• Ability to understand and apply medical and/or business knowledge to all aspects ofrole while complying with professional and ethical standards of practice.• Computer skills (Word/Excel).<br><br>Qualifications Level Junior: • College or university degree in nursing. • Holds a current and active nursing license in good standing. • Advanced English. • 1 year of case management experience preferred. • Minimum 2 years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset;Qualifications Level Intermediate:• College or university degree in nursing.• Holds a current and active nursing license in good standing.• Advanced English.• 1-2 years of case management experience preferred.• 2-3 years of practical clinical experience as a health care professional.• Experience and background in various therapeutic areas are an asset.• Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset;Qualifications Level Senior:• College or university degree in nursing.• Holds a current and active nursing license in good standing with applicable province• Advanced English.• 2+ years of case management experience preferred.• 3+ years of practical clinical experience as a health care professional.• Experience and background in various therapeutic areas are an asset.• Experience in public or private third-party reimbursement arena or pharmaceuticalindustry in sales, managed care, or clinical support is an asset.• Background in business administration (pharmaceutical), sales and marketing anasset.• Knowledge of private and public reimbursement structure, systems, and process is anasset.• Experience with reimbursement navigation, special authorization, appeals processand conducting field-based reimbursement support and consultation is an asset;<br>Working Conditions and / or Job Requirements:• Must possess mobility to use standard office equipment, including a computer (finitemovements such as typing), telephoning and other office functions.• Requires mental stamina to maintain attention to detail despite interruptions, and vision to read printed materials and a computer screen. Direct Reports:• None

Parkville is committed to diversity, equity, and inclusion, and all employees are expected to support these values in all aspects of their work”<br>Job Responsibilities: <br>Record creditors’ bills and invoices accurately in ERP system. Ensure proper allocation of expenses to the correct general ledger accounts and cost centers. Verify invoices against purchase orders, contracts, and supporting documents. Maintain accurate and up-to-date creditors (accounts payable) ledgers. Monitor suppliers’ balances and reconcile creditors’ accounts regularly. Follow up on outstanding invoices and resolve discrepancies with vendors and internal departments. Prepare aging analysis for creditors and report overdue balances. Assist in preparing and scheduling supplier payments according to agreed terms and cash flow priorities. Ensure payment approvals are obtained in line with company policies. Support month-end payment cut-off procedures and year-end closing related to accounts payable. Maintain organized documentation for invoices, contracts, and payment records. Assist with internal and external audits by providing required documentation. Ensure compliance with company policies and basic accounting standards.<br>Job Requirements:<br>Education:<br>Bachelor’s degree in accounting, Finance, or a related field.<br>Experience: 1 - 2 years of experience in accounting, preferably in accounts payable. Hands-on experience with Odoo ERP or similar accounting systems.

Job Descriptions:<br>Van efficiency Analysis & Improvement: Develop and update team efficiency dashboard used by management to evaluate performance and make critical decisions such as canceling or adding Vans, while identifying low-performing areas and suggesting opportunities to optimize resources based on cost efficiency. Hold regular meeting with Sales Director & Traditional Manager to review result , followed by discussion with Regional managers to align on decisions and make sure it will be applied on the ground. Target Management , Allocation & system Upload : Manage the end-to-end sales target process, including reviewing, and coordinating target allocation with both sales representatives “395 Rep “ and Distributors “39 Dis”, followed by uploading data into SFA system to ensure accurate reflection on field devices. Preparing and maintaining daily , weekly and monthly sales reports for management review. Responsible for evaluating sales team performance based on defined KPIS , which used to determine their annual bounce & incentives. Handle customer programs by setting and tracking their annual & monthly targets, monitoring top customers performance , and coordinating with the sales team to make sure all objectives are achieved. Sales Reporting & customer Insights:Responsible for all sales reporting & dashboard a key contributor to sales channels performance. Prepare comprehensive sales reports comparing actual performance versus last year and versus target, highlighting key trends and areas of improvement. Oversee and handle all customer programs ”for ex Travel program , Gold program …etc “by setting their annual & monthly targets breakdown and follow up it . Monitoring top Trader's performance and coordinating with the sales team to make sure all objectives are achieved.<br>Job Requirements:•Strong analytical mindset with ability to translate data into strategic & actionable insights.•Strong expertise in sales reporting and performance analysis & developing dashboards that optimize workflow efficiencyand reduce manual effort.•Very good user of Power BI & Microsoft office ( word, excel, Power Point & outlook ).•High accuracy and attention to detail in data validation and report automation.•Effective cross-team communication to align goals , results & continues improvement.•Ability to identify performance gaps and improvement opportunities based on cost and resource analysis.•Ability to manage multiple priorities and meet tight deadlines•Skilled in creating and maintaining efficiency reports that support key business decisions (such as adding or removing sales vehicles).

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on delivering high-value, customized outsourcing solutions. The company is committed to understanding clients’ unique business needs and designing tailored services that help them focus on their core operations while better serving their own customers. ETISAL International combines global coverage, cultural awareness, and industry best practices to provide consultative, innovative service models. The organization emphasizes transparency, flexibility, integrity, and a passion for service, continually enhancing its management and operational standards. ETISAL International values human capital and leverages advanced technologies to consistently meet and exceed client expectations.<br>Role Description This is a full-time, on-site role based in El Abasia El Qeblia for an English Customer Service & KYC Verification Agent. The role involves handling inbound and outbound customer interactions in English, responding to inquiries, resolving issues, and ensuring a positive and professional customer experience. The agent will perform KYC (Know Your Customer) verification by reviewing documentation, validating customer identities, and ensuring compliance with internal policies and regulatory requirements. Daily tasks include updating and maintaining accurate records, escalating complex cases when needed, and following standardized workflows and scripts. The agent will collaborate with team members and supervisors to meet performance targets, adhere to quality standards, and support continuous improvement in service delivery.<br>Qualifications<br> Strong customer-focused skills, including Customer Service, Customer Support, and Customer Service Representatives experience. Ability to maintain high levels of Customer Satisfaction and Customer Experience through clear communication and problem-solving. Proficient English language skills (spoken and written), with the ability to handle customer interactions professionally. Attention to detail and accuracy for KYC verification, documentation review, and compliance with procedures and regulations. Basic computer proficiency and ability to work with CRM systems and data entry tools. Ability to work on-site in El Abasia El Qeblia and follow shift schedules, including evenings, weekends, or holidays if required. Strong interpersonal skills, resilience under pressure, and a collaborative mindset within a team-based environment. Previous experience in contact centers, BPO, banking, or financial services is an advantage; relevant vocational or post-secondary education is preferred.

Company Description Raya CX is a next-generation business process outsourcing and customer experience management company serving clients across diverse industries. Since 2001, it has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Raya CX operates from highly competitive and skilled labor markets, providing integrated outsourcing solutions powered by advanced technology and robust operational strategies. The company focuses on continuous improvement, innovation, and delivering high-quality customer experiences for its global client base.<br>Role Description The English (B2) Customer Service Agent is responsible for handling customer inquiries, requests, and complaints via phone, email, chat, and other communication channels. This full-time on-site role, based in Qesm El Maadi, involves providing accurate information, troubleshooting basic issues, and ensuring that each interaction meets quality and efficiency standards. The agent will document all customer interactions, follow established procedures and scripts, and escalate complex cases when necessary. Daily tasks include maintaining up-to-date knowledge of products and services, adhering to performance targets, and contributing to a positive, collaborative team environment. The role also requires consistent use of English at a B2 level to communicate clearly with international customers.<br>Qualifications<br> Candidates should possess strong skills in Customer Service and Customer Support, with the ability to handle inquiries professionally and efficiently. Candidates should demonstrate experience in Customer Satisfaction and Customer Experience, focusing on resolving issues and building positive relationships. Candidates should be capable Customer Service Representatives, able to represent the brand and maintain service standards in all interactions. English language proficiency at B2 level (spoken and written), with clear, courteous, and effective communication skills. Strong problem-solving abilities, attention to detail, and the capacity to follow workflows and guidelines accurately. Comfort with using computer systems, CRM tools, and multiple communication platforms in a fast-paced environment. Ability to work on-site in Qesm El Maadi on a full-time schedule, including potential shift work, weekends, and holidays as required. Previous experience in a contact center or customer-facing role is preferred; high school diploma or equivalent required, higher education is an advantage.

Company Description SG Group is a leading provider of aesthetic and healthcare services, focused on transforming lives through advanced medical and aesthetic solutions. The organization emphasizes innovation, clinical expertise, and patient-centered care, maintaining world-class standards across all treatments and services. A multidisciplinary team of skilled professionals uses the latest technologies to deliver surgical, non-invasive, and wellness-based treatments that enhance confidence and well-being. SG Group promotes continuous improvement, ethical practices, and a culture of excellence. Applicants joining the group will be part of a forward-thinking organization shaping the future of aesthetics and healthcare.<br>Role Description This part-time remote role as a Medical Call Center Agent involves handling inbound and outbound calls from patients and prospective clients seeking information about aesthetic and medical services. The agent will schedule and confirm appointments, provide accurate information on treatments and procedures within established guidelines, and document all interactions in the system with attention to detail. Daily responsibilities include responding to inquiries, resolving basic concerns, escalating complex medical questions to appropriate clinical staff, and ensuring a positive, professional experience in every interaction. The role also requires adherence to privacy and confidentiality standards, following call scripts and protocols, and collaborating with the wider team to support patient satisfaction and operational efficiency.<br>Qualifications<br> Customer service and support skills, including experience as Customer Service Representatives and handling Customer Support interactions. Ability to foster Customer Satisfaction through clear communication, empathy, and problem-solving. Strong Interpersonal Skills for engaging respectfully and professionally with diverse patients and team members. Computer Literacy, including proficiency with call center software, electronic records, and basic office applications. Prior experience in a medical or healthcare call center, clinic, or related environment is preferred. Knowledge of basic medical and aesthetic terminology or willingness to learn quickly. Strong organizational skills, attention to detail, and ability to manage multiple calls and tasks efficiently in a remote setting. Reliable internet connection and a quiet, professional workspace suitable for remote call handling. High school diploma or equivalent; additional training or coursework in healthcare, communications, or customer service is an advantage.

Company Description Blizzard International Pharmaceutical is a growing organization dedicated to improving patient outcomes through safe, effective, and innovative medications. The company focuses on delivering high-quality pharmaceutical products while maintaining strict compliance with international regulatory standards. Blizzard International Pharmaceutical supports healthcare professionals with reliable therapies and responsive service, aiming to strengthen the overall healthcare ecosystem. The company values ethical business practices, collaboration, and continuous learning, offering team members opportunities to grow in a dynamic and mission-driven environment.<br>Area : 1. Giza2. Delta<br>Role Description The District Sales Manager is a full-time, on-site role based in Cairo, Giza ,Egypt, responsible for overseeing and driving pharmaceutical sales activities within an assigned territory. This role includes leading and coaching a team of sales representatives, setting clear sales targets, monitoring performance, and supporting field visits to healthcare providers and key accounts. The District Sales Manager will develop and execute district-level sales plans, manage relationships with physicians, pharmacists, and other stakeholders, and ensure accurate implementation of marketing strategies and promotional campaigns. Day-to-day tasks involve analyzing sales data, preparing reports, forecasting demand, coordinating with marketing and supply chain teams, and ensuring all activities comply with company policies and relevant regulations. The role also includes training and mentoring team members, organizing regular meetings, and fostering a culture of accountability, collaboration, and customer focus. Qualifications Proven experience with dermatology, mesotherapy with a strong track record of meeting or exceeding targets. Demonstrated ability to lead, motivate, and develop a field sales team, including performance management and coaching skills. Strong relationship-building skills with healthcare professionals and key accounts, with effective negotiation and communication abilities. Solid analytical skills for interpreting sales data, forecasting, territory planning, and preparing accurate, concise reports. Thorough understanding of pharmaceutical market dynamics, regulatory requirements, and ethical promotional practices. Bachelor’s degree in Pharmacy, Life Sciences, Business, or a related field; a postgraduate qualification in business or healthcare management is an advantage. Ability to work on-site in Cairo, Egypt, with regular field travel within the district as required. Proficiency in MS Office (Excel, Power Point, Word) and familiarity with CRM or sales tracking tools. Strong organizational and time-management skills, with the capacity to handle multiple priorities and deadlines. Fluency in English and Arabic, both written and spoken, is highly beneficial.

Company Description Thermo Tec, operating as Egyptian European Co. (Thermo Tec), is a privately owned company founded in 1998 to deliver world-class instrumentation and automation solutions to customers in Egypt and across Arab countries. The company specializes in manufacturing thermocouples, RTDs, and related accessories in accordance with international standards, using high-quality raw materials sourced from Germany, Sweden, and France. Thermo Tec maintains strict quality control systems and offers application-oriented marketing through direct sales and representatives backed by strong service support. Its client base includes government, public, and private sector organizations across diverse industries such as petrochemicals, power plants, environmental pollution control, food and beverage, oil and gas exploration, and HVAC. Thermo Tec is also a leading exporter of thermocouples and RTDs to Middle Eastern and African markets, with customer satisfaction and reliable after-sales service as core priorities.<br>Role Description The Sales Engineer role is a full-time, on-site position based in Cairo, Egypt. The person in this role will identify customer needs, prepare technical and commercial proposals, and promote Thermo Tec products and solutions to industrial clients across target sectors. Day-to-day responsibilities include conducting technical sales presentations, providing pre- and post-sales technical support, coordinating with the engineering and production teams, and ensuring accurate specification of thermocouples, RTDs, and accessories. The Sales Engineer will manage customer relationships, follow up on inquiries and orders, support troubleshooting and problem resolution, and contribute to market development activities. This role also involves maintaining up-to-date knowledge of industry standards and market trends to help expand Thermo Tec’s presence in Egypt and regional markets.<br>Qualifications<br> Demonstrated proficiency in Sales Engineering and technical solution selling. Strong technical support skills, including troubleshooting and application guidance for instrumentation products. Effective communication abilities, both written and verbal, for interacting with clients and internal teams. Proven experience in Sales and Customer Service, with a focus on industrial or engineering products. Bachelor’s degree in Engineering (Electrical, Mechanical, Instrumentation, or related field) or equivalent practical experience. Knowledge of thermocouples, RTDs, and industrial automation systems is highly desirable. Ability to work on-site, visit customer facilities, and manage multiple accounts and projects concurrently. Proficiency in MS Office and basic CRM tools; fluency in English and Arabic is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Taj HR is seeking an innovative and motivated Arabic R&amp;D - Food Formulation Specialist to join our research and development team.<br> The successful candidate will be responsible for developing new food products, enhancing existing formulations, and ensuring that all products meet dietary and cultural standards.<br> You will work closely with cross-functional teams to formulate and improve recipes and contribute to product innovation.<br> Key Responsibilities: Develop and refine food formulations that align with Arabic culinary traditions and dietary needs.<br> Conduct research on food trends, consumer preferences, and nutritional standards.<br> Collaborate with quality assurance and production teams to ensure product safety and quality.<br> Conduct sensory evaluations and consumer testing for new products.<br> Document and report findings, providing insights for product development decisions.<br> Stay up-to-date with industry regulations, food safety standards, and technology advancements in food formulation.<br> Bachelor's degree in Food Science, Nutrition, or a related field.<br> 5+ years of experience in food formulation or product development, preferably in Arabic cuisine.<br> Strong analytical skills and attention to detail.<br> Proficiency in food science principles and techniques.<br> Creative mindset with the ability to innovate and solve complex problems.<br> Excellent communication skills in Arabic and English.<br> Familiarity with food safety regulations and quality assurance processes.<br> Solid knowledge of food raw materials Strong understanding of Arabic flavors and ability to create formulations that meet market demands</span> </div>

Job Summary: A Sales Executive is responsible for generating leads, building relationships with customers, and achieving sales targets. They identify customer needs, present products or services, negotiate contracts, and ensure customer satisfaction to drive business growth.

About the Role Chedid Capital Group is a leading investment group in the (re)insurance industry with an extensive presence of 80-plus subsidiaries, powered by 1,700-plus employees across more than 85 countries in Europe, the Middle East, Africa, and Asia.<br>Through its diverse portfolio spanning (re)insurance, risk advisory, and education, the Group has built one of the industry's most dynamic networks, combining global scale and local market expertise.<br>Chedid Insurance Brokers, a company of Chedid Capital Group, is looking for an Administrative Coordinator who will support pricing, placement, and issuance activities for SME and Corporate accounts. The role involves coordinating with clients and insurers, preparing quotes and comparisons, managing endorsements and invoices, and maintaining accurate policy records and documentation. They will also support Compliance and Finance and coordinate administrative requirements such as contracts, medical cards, and cheques.<br>Responsibilities Pricing (SME & Corporate) Corporate — Data & QRF: Collects the required data and adds it to the QRF. Analyzes the data to identify alternative scenarios and determine the Loss Ratio & Expected Premium. Negotiates with insurers' underwriting teams to obtain the best offers. Compares options for clients based on benefits & premiums; prepares operational comparisons. SME: Prices using ready-made tools and compares based on premiums, benefits & operations. Placement & Issuance Reviews submission documents with the client before sending them to the insurer (Active List, Photos, CR, Tax Card, KYC…). Reviews contracts, TOB & invoices before sending them to clients. Follows up with clients until the first premium payment reaches the insurer and cards are received. Endorsements & Invoice Control Owns all addition & deletion endorsements across the entire portfolio, ensuring accuracy at the source. Revises every insurer’s invoice before it reaches the client, identifying billing errors frequently sent by insurers. Frees Account Managers from administrative workload to focus on clients. Addresses the key pain point of endorsement and invoicing errors under AM workload that impacted client satisfaction. Administrative Work Adds all policies to the Drive and updates the portfolio sheet, refreshed monthly from days 1–10. Captures all policies and endorsements on SAIBA, scans, files, and uploads all hard and soft copies. Supports Compliance & Finance throughout the policy issuance cycle. Tracks commission agreements across insurers. Manages courier coordination for contracts requiring signatures, medical cards, and cheque tracking to and from clients and insurers.<br>Qualifications Bachelor’s degree or equivalent in Insurance, Business, or a related field is preferred.3–5 years of experience in a similar role or relevant experience within the insurance/brokerage industry. Strong organizational and follow-up skills, with high attention to detail. Proficiency in Excel and familiarity with insurer/broker systems (e.g., SAIBA).

Company Description Best for Eve is a growing organization operating in the dynamic beauty and personal care industry, with a specialized focus on premium cosmetics, cosmeceuticals, and dermatological skincare. We are committed to creating a supportive and efficient workplace environment where innovation meets science. The company focuses on building strong internal processes and fair employment practices to help our team members thrive and contribute to our shared goal of enhancing beauty and wellness. Best for Eve values collaboration, transparency, and continuous improvement in all aspects of its operations. Team members are encouraged to bring ideas forward, take ownership of their work, and grow professionally within a highly specialized and rewarding industry.<br>Role Description The Human Resources Specialist is a full-time, on-site role based in Cairo. This role is responsible for managing day-to-day HR operations, including administering employee records, and supporting targeted recruitment processes for both administrative staff and specialized industry roles (such as dermatologists, medical representatives, chemists, and beauty advisors). The HR Specialist will coordinate onboarding and orientation activities, assist in developing and implementing HR policies tailored to the cosmetic and pharmaceutical sectors, and oversee employee benefits administration. Additionally, the role involves supporting personnel management—including performance reviews and employee relations—maintaining compliance with labor regulations, preparing HR reports, and collaborating with management to foster a positive, inclusive, and innovation-driven workplace culture.<br>Qualifications Industry Expertise: Proven HR experience within the cosmetics, cosmeceuticals, skincare, or dermatology sectors, with a solid understanding of the market and specialized roles within the industry.<br>HR & Personnel Management: Strong Human Resources Management skills, with experience handling daily HR operations, performance management, employee relations, and conflict resolution.<br>Talent Acquisition: Experience recruiting for specialized roles within the beauty, medical, and scientific fields.<br>Policy & Compliance: Knowledge of HR Policies and strict compliance with relevant labor laws and regulations.<br>Benefits Administration: Experience with Employee Benefits administration, including enrollment, changes, and clear employee communication.<br>Communication Skills: Strong interpersonal and communication skills, with the ability to work collaboratively across diverse scientific and commercial teams.<br>Organizational Skills: Excellent time management skills, with acute attention to detail and accuracy in documentation.<br>Technical Proficiency: Proficiency with HR software and standard office productivity tools.<br>Education: Bachelor’s degree in human resources, Business Administration, or a related field.<br>Work Requirements: Ability to work on-site in Cairo and maintain strict confidentiality and professional ethics in all HR and company-related matters.

About The Role<br><br>We are looking for a Customer Project Technical Engineer to join our Electrical Distribution Department. The successful candidate will be responsible for managing customer project orders from initiation to completion, ensuring projects are delivered on time, within budget, and in compliance with customer requirements and technical specifications.<br><br>Responsibilities<br><br>Study and analyze customer specifications and project requirements Review and validate technical offers Lead the design process through coordination with factories, project managers, and customer representatives Verify and validate all factory submittals Experience with one or more electrical distribution packages, such as HV switchgears, MV switchgears, LV switchgears, UPS, transformers, variable speed drives, soft starters.... etc Strong understanding of electrical distribution systems and engineering documentation Good knowledge of MV/LV switchgear design principles, control circuits, protection schemes, and interlocking philosophies Ability to review and validate protection relay settings, metering requirements, CT/VT selection, and auxiliary power supply arrangements Familiarity with international electrical standards and practices, such as IEC standards for switchgear, transformers, protection, testing, and documentation Hands-on experience preparing or reviewing technical submittals, compliance statements, bill of materials, wiring diagrams, and test procedures Understanding of project engineering workflows, including design review cycles, technical clarification handling, manufacturing coordination, FAT support, and site technical support Prepare, review, and validate project technical documentation to ensure compliance with customer requirements, applicable standards, and project specifications, including: Single Line Diagrams (SLDs) General Arrangement (GA) drawings Cable entry drawings Civil instruction drawings and requirements Nameplate details and marking requirements Schematic diagrams Logic diagrams Interconnection and terminal block diagrams Inspection and Test Plans (ITPs) Factory Acceptance Test (FAT) procedures Commissioning spare parts lists Painting specifications and instructions Packing specifications and instructions Perform required calculations and documentation to ensure design compliance Attend and support Factory Acceptance Tests (FAT) Participate in technical meetings throughout the project lifecycle Provide technical support to site operation teams Ensure project deliverables meet customer requirements and company standards<br><br>Requirements<br><br>Bachelor's Degree in Electrical Power Engineering5+ years of relevant experience in electrical distribution, project engineering, or a related field Strong communication, coordination, and problem-solving skills Team player with the ability to work effectively in a dynamic environment Strong learning agility and adaptability Fluent in English, both written and sokenp<br><br>Benefits<br><br> Annual bonus Health insurance and wellness programs Professional development and training opportunities

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East, with a strong focus on customer-centric solutions. The company designs customized, consultative services that address the unique outsourcing needs of each client, helping them focus on their core business and better serve their customers. ETISAL International combines global coverage with deep cultural understanding and industry best practices to deliver high-value, innovative services. The organization emphasizes quality, transparency, flexibility, integrity, and a passion for service, continually enhancing its management and operational standards. Human capital development and the use of state-of-the-art technologies are central to its commitment to exceeding client expectations. Role Description The Bilingual Customer Service Agent is a full-time, on-site role based in Cairo, Egypt. The agent will handle inbound and outbound customer interactions via phone, email, chat, or other channels, providing accurate information, resolving inquiries, and addressing complaints in a professional manner. Day-to-day responsibilities include documenting interactions, following established procedures, escalating complex issues when needed, and maintaining high service standards and customer satisfaction. The agent will use bilingual communication skills to support customers from diverse backgrounds, adhere to performance targets, and collaborate with team members and supervisors to improve processes and customer experience. The role also involves following company policies, respecting data privacy and security, and actively contributing to a positive, inclusive work environment. Qualifications Strong customer-facing skills, including Customer Service and Customer Support capabilities. Experience enhancing Customer Satisfaction and contributing to positive Customer Experience. Background in roles such as Customer Service Representatives or similar client-focused positions. Proficiency in at least two languages (including fluent English and another relevant language) with clear verbal and written communication. Ability to work on-site in Cairo, Egypt, on a full-time schedule, including potential shifts, weekends, or holidays as required. Excellent listening, problem-solving, and conflict resolution skills, with attention to detail and accuracy in data entry. Comfort with using contact center technologies, CRM systems, and standard office software; willingness to learn new tools. Demonstrated reliability, teamwork, and adaptability in a fast-paced environment; prior BPO or call center experience is an advantage. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is beneficial.

Company Description Boston Pharmaceutical Industries is part of an ambitious Egyptian pharmaceutical group composed of 10 companies focused on differentiation and competitive advantage in the local market. The group aims to rank among the top 50 pharmaceutical companies in Egypt within the first two years of production, the top 20 within five years, and the top 10 within ten years. Boston manages a diverse portfolio of approximately 270 products spanning human pharmaceuticals, cosmetics, and veterinary solutions. Team members join a growing organization with clear strategic goals, a broad product range, and opportunities to contribute to long-term market leadership.<br>Role Description This is a full-time District Sales Manager role based in Giza with a hybrid work arrangement, combining on-site field activities with acceptable work-from-home coordination and reporting. The District Sales Manager will oversee sales operations within the assigned territory, lead and coach a team of medical representatives and sales staff, and ensure achievement of sales targets and market share objectives. Daily responsibilities include planning and executing territory sales strategies, conducting joint field visits, monitoring performance metrics, and ensuring effective coverage of key accounts and healthcare professionals. The role involves building strong relationships with customers and distributors, implementing promotional plans, analyzing market trends and competitor activity, and providing regular sales forecasts and reports. The District Sales Manager will collaborate closely with marketing, regulatory, and supply chain teams to support product launches, maintain availability, and uphold compliance with company policies and industry standards.<br>Qualifications<br> <br>Proven experience in pharmaceutical sales management or a similar role, with a track record of achieving or exceeding territory sales targets. Demonstrated ability to lead, motivate, and develop sales teams, including coaching, performance management, and field training. Strong skills in territory planning, account management, and relationship building with healthcare professionals and key stakeholders. Competence in analyzing sales data, market trends, and competitor activity, and translating insights into actionable sales strategies. Excellent communication, negotiation, and presentation skills, with the ability to collaborate effectively across cross-functional teams. Good organizational and time-management skills, with the ability to prioritize multiple initiatives in a fast-paced environment. Comfort with using CRM systems, spreadsheets, and standard office software for reporting, forecasting, and team coordination. Bachelor’s degree in Pharmacy, Science, Business, or a related field; prior experience in the Egyptian pharmaceutical market is an advantage. Valid driver’s license and willingness to travel frequently within the Delta region. Commitment to ethical conduct, regulatory compliance, and customer-centric service.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Main Accountabilities</span><ul><li>To manage, develop and understand the needs of a growing customer base, making regular visits to these accounts and building, maintaining and managing relationships with key contacts at all levels.</li><li>Negotiating prices and volumes with customers in order to maximize returns to the business</li><li>Seek out, analyse and develop new accounts, promoting sales of the product portfolio in line with business growth strategies.</li><li>To agree annual sales budgets with the Commercial Manager and Business Manager</li><li>Gather, analyse, interpret and present market, product, competitor and industry data to enable development of the forward strategy of the business</li><li>To visit and represent the company at trade fairs, exhibitions and conferences, networking with representatives from a broad range of companies</li><li>Pro-actively monitor and review payment terms against customer portfolio, ensuring that payment terms and methods are adhered to, keeping business risk to a minimum. Ensure that payment terms and cash flow implications are considered at time of negotiation for all new and existing business.</li></ul><span>Skills and Qualifications </span><ul><li>Bachelor degree in Chemistry or equivalent (Masters degree is a plus).</li><li><span>Experience in sales in the Chemicals Raw Material in Plastics</span></li><li>Excellent communication skills</li><li>Analytical skills</li><li>Fluent in English and Arabic</li><li>Negotiation skills</li><li>Good presentation skills</li><li>Ability to work under pressure</li><li>Ability to liaise with people at all levels&nbsp;</li><li>Knowledge and networks within country area industry</li><li>Understanding of products and their application</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><p><br></p><p>The International Business Development Manager is responsible for identifying and developing international business opportunities to support the company’s growth and expansion strategy. The role includes building and maintaining relationships with international clients, commercial agencies, and trade representatives, while leading negotiations and executing international agreements and partnerships.</p><p>Key Responsibilities:</p><p><br></p><p>• Identify and evaluate new international market opportunities.</p><p>• Develop and implement business development strategies for global expansion.</p><p>• Build and maintain relationships with international clients, commercial agencies, and strategic partners.</p><p>• Lead and execute international contracting activities with commercial agencies and trade representatives.</p><p>• Negotiate commercial terms, agreements, and partnership contracts.</p><p>• Coordinate with internal departments to ensure successful implementation of international projects and agreements.</p><p>• Monitor market trends, competitor activities, and business opportunities.</p><p>• Achieve sales and business growth targets within assigned markets.</p><p>• Prepare business reports, forecasts, and market analysis for management.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Strong business development and sales skills.</p><p>• Excellent negotiation and communication skills.</p><p>• Knowledge of international business practices and trade regulations.</p><p>• Ability to establish and manage strategic partnerships.</p><p>• Strong market research and analytical skills.</p><p>• Relationship management and networking abilities.</p><p>• Leadership and team management skills.</p><p>• Strategic planning and problem-solving abilities.</p><p>• Strong presentation skills.</p><p>• Proficiency in Microsoft Office and CRM systems.</p><p>• Excellent command of English; additional languages are an advantage.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sutherland is a leading global technology and business services company focused on&nbsp;<strong>AI, automation, cloud solutions, and data analytics</strong>. It helps organizations modernize their operations, improve customer experiences, and achieve long-term growth.</p><br><p>Through its&nbsp;<strong>digital solutions and flexible service models</strong>, Sutherland combines technology and industry expertise to deliver smarter, scalable solutions for businesses worldwide.</p><br><br>Job Description<br><p>GDS Expert – Sabre</p><br><p>We are looking for a detail-oriented GDS Specialist with strong Sabre expertise to join our team in New Cairo, Egypt. The ideal candidate will be responsible for managing and optimizing Sabre operations, supporting users, and ensuring efficient and accurate travel booking processes.</p><br><p>Key Responsibilities</p><br><ul><li>Manage Sabre GDS activities, including reservations, ticketing, and booking modifications.</li><li>Investigate and resolve complex system, booking, and ticketing issues.</li><li>Identify opportunities to improve system performance, workflows, and operational efficiency.</li><li>Provide training and ongoing guidance to team members on Sabre tools and procedures.</li><li>Configure system features according to business needs and client requirements.</li><li>Create and maintain clear records of configurations, processes, and technical resolutions.</li><li>Work closely with internal departments, clients, and external partners to address operational challenges.</li><li>Track system performance and prepare relevant operational reports.</li><li>Keep up to date with Sabre enhancements, industry trends, and new travel technologies.</li><li>Ensure all booking activities follow applicable industry standards, policies, and regulations.</li></ul><br>Qualifications<br><ul><li><p>Requirements</p><br></li><li><strong>1+ year of experience</strong> with Sabre GDS.</li><li>Strong knowledge of <strong>airline reservations, fares, and ticketing</strong>.</li><li>Good <strong>troubleshooting and analytical skills</strong>.</li><li>Experience with <strong>GDS support, training, or user assistance</strong>.</li><li>Fluent <strong>English communication skills</strong>.</li><li>Knowledge of <strong>travel industry standards and procedures</strong>.</li><li>Strong <strong>attention to detail, organization, and accuracy</strong>.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Export Sales Specialis Industry: FMCG – International Trade, Import/Export &amp; Distribution Location: Sheikh Zayed, Cairo, Egypt Experience Level: 4+ Years Employment Type: Full-time Job Summary We are hiring for a fast-growing FMCG company specializing in international trade, import/export operations, and product distribution, is seeking a Regional Sales Specialist with strong FMCG experience to drive sales growth across regional markets.<br> The role focuses on achieving sales targets, expanding market presence, managing key accounts, and building long-term relationships with distributors and partners.<br> Competitive salary based on experience Medical insurance coverage Company-provided mobile phone and SIM card, and Laptop Opportunity to work with expanding FMCG brands across regional markets Dynamic and performance-driven work environment Working Conditions Working Hours: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM, including one hour break Days Off: Fridays &amp; Saturdays Work Location: Sheikh Zayed, Cairo Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.<br> Minimum 4 years of sales experience, preferably within the FMCG industry.<br> Proven experience handling regional or international markets is a strong advantage.<br> Strong negotiation, closing, and relationship management skills.<br> Bilingual is preferred Excellent communication skills in Arabic and English.<br> Results-driven mindset with strong commercial awareness.<br> Ability to work independently and manage multiple accounts in a fast-paced environment.<br> Willingness to travel regionally when required.<br></span> </div>