Contract Representative Jobs in Egypt

Responsibilities:Prepare cost estimates, budgets, and bills of quantities (BOQs). Monitor project costs and identify cost-saving opportunities. Review and analyze tender documents, contracts, and specifications. Manage subcontractor procurement, negotiation, and contract administration. Evaluate and certify contractor and subcontractor payments. Prepare and track variations, claims, and final accounts. Conduct risk and value management assessments. Ensure compliance with contractual terms and company policies. Coordinate with project managers, engineers, and stakeholders. Prepare regular cost reports and financial forecasts.<br>Qualifications Bachelor’s degree in Civil Engineering, Construction Management, or related field.7–12 years of experience in quantity surveying within construction projects. Strong knowledge of cost control, contract administration, and procurement. Experience with FIDIC contracts is preferred. Proficiency in Microsoft Excel and quantity surveying software. Strong analytical, negotiation, and communication skills. Ability to manage multiple projects and meet deadlines.

<p>We are seeking an experienced <strong>Procurement &amp; Contracts Manager</strong> to oversee end-to-end procurement and contract management activities for real estate and construction projects. The successful candidate will be responsible for managing technical and non-technical procurement, leading the tendering process, negotiating with suppliers and contractors, controlling procurement costs, and ensuring timely delivery of materials and services in line with project schedules.</p><h3>Key Responsibilities</h3><ul><li><p>Manage procurement activities for construction materials, finishing items, MEP systems, structural steel, and non-technical purchases.</p></li><li><p>Develop and maintain strong relationships with suppliers, contractors, and service providers.</p></li><li><p>Lead the tendering process, including pre-qualification, RFQ/RFP issuance, bid evaluation, negotiation, and contract award.</p></li><li><p>Prepare, review, negotiate, and administer contracts with contractors, consultants, and suppliers.</p></li><li><p>Monitor procurement schedules and ensure timely delivery of materials.</p></li><li><p>Implement cost control measures and identify value engineering opportunities.</p></li><li><p>Coordinate with project managers, engineers, quantity surveyors, finance, and design teams.</p></li><li><p>Monitor market prices and prepare procurement reports.</p></li><li><p>Manage contract amendments, variations, claims, and project close-out documentation.</p></li><li><p>Ensure compliance with company policies and contractual obligations.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in Engineering. A Master's degree is an advantage.</p></li><li><p>Minimum <strong>10–15 years</strong> of procurement and contracts experience within the construction, real estate development, or general contracting industry.</p></li><li><p>At least <strong>3 years of experience in a managerial position</strong>.</p></li><li><p>Strong knowledge of procurement processes, tendering, contract administration, and supplier management.</p></li><li><p>Experience with BOQ, RFQ, RFP, Purchase Orders (PO), and contract negotiation.</p></li><li><p>Good understanding of FIDIC or similar contract forms.</p></li><li><p>Strong knowledge of construction materials, finishing items, and MEP systems.</p></li><li><p>Excellent negotiation, planning, analytical, and cost control skills.</p></li><li><p>Strong leadership and stakeholder management abilities.</p></li><li><p>Proficiency in Microsoft Office, especially Excel.</p></li><li><p>Ability to work under pressure and manage multiple projects simultaneously.</p></li></ul><p></p>

<p>Role Purpose The Technical Support Representative I maintains professional, positive relationships with clients by providing product and service support. This role uses knowledge bases and troubleshooting techniques to resolve client questions and issues in a timely, courteous, and effective manner. Essential Duties and Responsibilities Provide technical support to clients via email, phone, online live support, or other methods Field Tier 1 support phone calls, averaging 15 30 calls per day (volume may vary), including calls routed from an AI voice agent Quickly diagnose critical and complex issues and escalate to Tier 2/Tier 3 as needed Provide accurate information to clients by identifying problems, researching answers, and guiding clients through corrective steps Prioritize and complete tasks in a timely fashion, meeting deadlines Document detailed, accurate records of customer interactions and account activity in a custom-built ticketing system Maintain a professional, courteous, and client-first tone across every interaction</p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications Fluent English, both written and verbal, with strong phone communication and active-listening skills Prior experience in software customer/technical support Any background in medical or dental software, practices, or terminology Strong ability to learn new software systems, tools, and product knowledge quickly Excellent documentation skills able to record clear, detailed, and accurate ticket notes Highly professional demeanor and presentation in all client-facing communication Ability to synthesize complex or diverse information and translate it for non-technical end users Strong problem-solving skills and sound judgment on when to resolve versus escalate an issue Comfortable working a schedule aligned to U.S. business hours Reliable home office setup with a stable internet connection, suitable for handling live client calls and chats Preferred Qualifications Direct experience supporting medical or dental practice management software Experience working with a custom-built or proprietary ticketing system Experience collaborating with or handling escalations from an AI voice agent or automated call-routing system Core Competencies Strong understanding of the organization's products and services Synthesizes complex or diverse information Identifies and resolves problems in a timely manner Understands that Techie and End User speak different languages Responds promptly to customer needs Strong phone skills and active listening</p>

<h2>Customer Service Representative – Moroccan &amp; Algerian Dialect</h2><p><strong>???? Location:</strong> Alexandria<br><strong>???? Work Mode:</strong> On-site / Work from Home<br><strong>???? Salary:</strong> Basic Salary + Open Commission — No Commission Cap</p><h3>Job Description</h3><p>We are hiring <strong>Customer Service Representatives</strong> who are fluent in <strong>Moroccan or Algerian Arabic</strong> to join our team.</p><p>You will be responsible for communicating with captains and assisting them with the registration process for <strong>smart transportation and delivery companies</strong>, ensuring they complete the required steps and documents to activate their accounts.</p><h3>Responsibilities</h3><ul><li><p>Communicate with captains in <strong>Moroccan or Algerian Arabic</strong>.</p></li><li><p>Register new captains and assist them throughout the registration process.</p></li><li><p>Explain the required documents and registration steps clearly.</p></li><li><p>Follow up with captains until their accounts are successfully activated.</p></li><li><p>Upload and review required documents accurately.</p></li><li><p>Handle customer inquiries and solve registration-related issues.</p></li><li><p>Maintain accurate records and follow up on assigned leads.</p></li><li><p>Achieve the required monthly targets.</p></li></ul><h3>Requirements</h3><ul><li><p>Fluent in <strong>Moroccan or Algerian Arabic</strong>.</p></li><li><p>University graduate / Higher Education.</p></li><li><p>Previous experience in <strong>Customer Service, Call Center, Telesales, or similar roles</strong> is preferred.</p></li><li><p>Good communication and active listening skills.</p></li><li><p>Good computer and internet skills.</p></li><li><p>Ability to work with online systems and data entry.</p></li><li><p><strong>Laptop and stable internet connection are required.</strong></p></li><li><p>Available to work full-time.</p></li><li><p>Males and females are welcome to apply.</p></li></ul><h3>What We Offer</h3><ul><li><p><strong>Basic Salary + Open Commission.</strong></p></li><li><p><strong>No commission cap</strong> — your earnings increase based on target achievement.</p></li><li><p>Opportunity to work <strong>from the office or remotely</strong>, according to the available work arrangement.</p></li><li><p>Professional and performance-driven work environment.</p></li><li><p>Opportunity to develop your Customer Service and communication skills.</p></li></ul><h3>Skills</h3><p><strong>Customer Service | Communication Skills | Active Listening | Data Entry | Customer Handling | Problem Solving | Computer Skills | Attention to Detail | Follow-up | Time Management</strong></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><h3>Job Requirements</h3><ul><li><p>Fluent in <strong>Moroccan or Algerian Arabic</strong>.</p></li><li><p><strong>University graduate / Higher Education</strong>.</p></li><li><p>Previous experience in <strong>Customer Service, Call Center, Telesales, or similar roles</strong> is preferred.</p></li><li><p>Excellent <strong>communication and active listening skills</strong>.</p></li><li><p>Good <strong>computer and data entry skills</strong>.</p></li><li><p>Good internet connection and ability to work using online systems.</p></li><li><p><strong>Laptop is required</strong>.</p></li><li><p>Fully available to work.</p></li><li><p><strong>Males and females are welcome to apply</strong>.</p></li><li><p>Ability to work <strong>remotely or from the office</strong>, according to the available work arrangement.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Role Purpose</strong></span><p>The Technical Support Representative I maintains professional, positive relationships with clients by providing product and service support. This role uses knowledge bases and troubleshooting techniques to resolve client questions and issues in a timely, courteous, and effective manner.</p><br><span><strong>Essential Duties and Responsibilities</strong></span><ul><li>Provide technical support to clients via email, phone, online live support, or other methods</li><li>Field Tier 1 support phone calls, averaging 15–30 calls per day (volume may vary), including calls routed from an AI voice agent</li><li>Quickly diagnose critical and complex issues and escalate to Tier 2/Tier 3 as needed</li><li>Provide accurate information to clients by identifying problems, researching answers, and guiding clients through corrective steps</li><li>Prioritize and complete tasks in a timely fashion, meeting deadlines</li><li>Document detailed, accurate records of customer interactions and account activity in a custom-built ticketing system</li><li>Maintain a professional, courteous, and client-first tone across every interaction</li></ul><span><strong>Required Qualifications</strong></span><ul><li>Fluent English, both written and verbal, with strong phone communication and active-listening skills</li><li>Prior experience in software customer/technical support</li><li>Any background in medical or dental software, practices, or terminology</li><li>Strong ability to learn new software systems, tools, and product knowledge quickly</li><li>Excellent documentation skills — able to record clear, detailed, and accurate ticket notes</li><li>Highly professional demeanor and presentation in all client-facing communication</li><li>Ability to synthesize complex or diverse information and translate it for non-technical end users</li><li>Strong problem-solving skills and sound judgment on when to resolve versus escalate an issue</li><li>Comfortable working a schedule aligned to U.S. business hours</li><li>Reliable home office setup with a stable internet connection, suitable for handling live client calls and chats</li></ul><span><strong>Preferred Qualifications</strong></span><ul><li>Direct experience supporting medical or dental practice management software</li><li>Experience working with a custom-built or proprietary ticketing system</li><li>Experience collaborating with or handling escalations from an AI voice agent or automated call-routing system</li></ul><span><strong>Core Competencies</strong></span><ul><li>Strong understanding of the organization's products and services</li><li>Synthesizes complex or diverse information</li><li>Identifies and resolves problems in a timely manner</li><li>Understands that “Techie” and “End User” speak different languages</li><li>Responds promptly to customer needs</li><li>Strong phone skills and active listening</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>#LI-Hybrid<br>Location: Cairo, Egypt<br>Relocation Support: This role is based in Cairo, Egypt. Novartis is unable to offer relocation support: please only apply if accessible.<br>Imagine leading the regulatory strategy behind life-changing medicines in one of the region's most dynamic healthcare markets. As Regulatory Affairs Head, Egypt, you will play a pivotal role in accelerating patient access to innovative therapies, shaping regulatory strategy across the product lifecycle, and influencing the evolving regulatory environment. Working across local, regional, and global teams, you will lead a high-performing Regulatory Affairs organisation, drive compliance excellence, and help bring breakthrough treatments to patients faster while ensuring the highest standards of quality and regulatory integrity.<br><p><b>Job Description</b></p><br><br><p><u><b>Key Responsibilities</b></u></p><br><br><ul><li><p>Define and execute regulatory strategies to accelerate product approvals and lifecycle management activities.</p><br><br></li><li><p>Lead registration activities and regulatory submissions across the Novartis portfolio in Egypt.</p><br><br></li><li><p>Ensure regulatory compliance and implementation of global Regulatory Affairs standards and processes.</p><br><br></li><li><p>Partner with local, regional, and global stakeholders to support successful product launches.</p><br><br></li><li><p>Build and maintain influential relationships with health authorities, trade associations, and external partners.</p><br><br></li><li><p>Lead, develop, and coach a high-performing Regulatory Affairs team to drive functional excellence.</p><br><br></li><li><p>Monitor regulatory changes and translate insights into impactful business and regulatory strategies.</p><br><br></li></ul><br><p><u><b>Essential Requirements</b></u></p><br><br><ul><li><p>Bachelor’s degree in Life Sciences or a related scientific discipline.</p><br><br></li><li><p>Significant experience in pharmaceutical regulatory affairs, drug development, and product registration.</p><br><br></li><li><p>Proven success developing and executing regulatory strategies across the product lifecycle.</p><br><br></li><li><p>Strong experience engaging and negotiating with health authorities and external stakeholders.</p><br><br></li><li><p>Demonstrated leadership experience managing, developing, and coaching high-performing teams.</p><br><br></li><li><p>Excellent communication, collaboration, and strategic thinking skills within complex matrix organisations.</p><br><br></li></ul><br><p><b><span>Commitment to Diversity and Inclusion / EEO paragraph&nbsp;</span></b></p><br><br><p><span><span>Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.&nbsp;</span></span></p><br><br><br><p><span>Novartis is a proud member of the ILO Global Business and Disability Network and the Valuable 500, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as Disability: IN, Purple Space, and Business Disability Forum to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.</span></p><br><br><br><p><b>Skills Desired</b></p><br><br><br> </div>

<p>At Division50, we specialize in connecting top talent with growing businesses across industries. As we continue to expand our reach in the GCC market, we are looking for a highly motivated and experienced Sales Development Representative (SDR) to join our team. This role is critical to driving new business opportunities and setting the stage for successful client partnerships.</p><p>The ideal candidate will have a strong background in appointment setting, specifically within the GCC market, and demonstrate fluency in both Arabic and English. We re seeking someone who is confident, proactive, and skilled at opening conversations with decision-makers.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Identify, prospect, and engage potential clients across GCC through cold calling, email outreach, and LinkedIn.</li><li>Qualify leads, schedule appointments, and hand off high-quality opportunities to the sales team.</li><li>Research and analyze target industries and companies to develop tailored outreach strategies.</li><li>Build strong relationships with prospects through a consultative and confident approach.</li><li>Manage and maintain accurate records of activities and pipeline progress within CRM systems.</li><li>Collaborate with internal teams to refine messaging and improve lead generation efforts.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience in SaaS, B2B services.</li><li>Familiarity with GCC business culture and sales cycles.</li><li>Previous experience working remotely with international teams.</li><li>Proven experience in appointment setting and outbound sales development, with a focus on the GCC market.</li><li>Fluency in Arabic and English is required. Additional GCC languages are a plus.</li><li>Excellent communication and interpersonal skills; confident in initiating conversations with senior-level executives.</li><li>Strong objection-handling skills and ability to maintain composure under pressure.</li><li>Self-driven, highly organized, and able to work independently in a remote environment.</li><li>Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales prospecting tools.</li></ul><p>fully remote work environment. Opportunity for growth within an international and fast-paced organization. Ongoing professional development and support.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in appointment setting and outbound sales development, with a focus on the GCC market. Fluency in Arabic and English is required. Additional GCC languages are a plus. Excellent communication and interpersonal skills; confident in initiating conversations with senior-level executives. Strong objection-handling skills and ability to maintain composure under pressure. Self-driven, highly organized, and able to work independently in a remote environment. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales prospecting tools.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong><br>Oyster Hr, Inc is seeking a dedicated and articulate <strong>Live Chat Representative</strong> to join our dynamic customer support team. In this <strong>Full-Time</strong> role, you will be the first point of contact for our customers, providing exceptional service and resolving enquiries through our digital channels. We are looking for a proactive problem-solver with outstanding communication skills who is passionate about delivering a first-class customer experience. This position is based in <strong>North Carrollton, Mississippi, United States</strong>.<br><strong>Responsibilities</strong><br></p><br><br><ul><li>Engage with customers in a timely, professional, and friendly manner via live chat.</li><li>Provide accurate, valid, and complete information by using the right methods and tools.</li><li>Identify and assess customers' needs to achieve satisfaction and build sustainable relationships of trust.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.</li><li>Maintain detailed records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Collaborate with other team members and departments to optimise the customer experience.</li><li>Gather customer feedback and share it with relevant teams to improve our products and services.</li></ul><p><strong>Qualifications</strong><br></p><br><br><ul><li>Proven experience in a customer support role, preferably with live chat or digital communication.</li><li>Exceptional written communication and interpersonal skills, with a strong command of the English language.</li><li>Excellent typing speed and accuracy, with the ability to manage multiple conversations simultaneously.</li><li>A patient, empathetic, and customer-oriented approach.</li><li>Strong problem-solving skills and the ability to think on your feet.</li><li>Proficiency in using help desk software and CRM systems.</li><li>The ability to work independently and as an effective member of a team.</li><li>A high school diploma or equivalent is required.</li></ul><p><br><strong>Benefits</strong><br>At Oyster Hr, Inc, we value our employees and are committed to providing a supportive and rewarding work environment. We offer a competitive package that includes:<br></p><br><br><ul><li>A competitive hourly wage of <strong>$28 - $32 USD per hour</strong>.</li><li>Comprehensive health and wellness benefits.</li><li>Generous paid time off and holiday entitlement.</li><li>Opportunities for continuous professional development and career progression.</li><li>A positive, inclusive, and collaborative company culture.</li><li>Access to the latest technology and tools to help you succeed in your role.</li></ul><br> <br><br> </div>

<p><strong>Job Details</strong></p><p>Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;<strong>Senior Customer Service Representative&nbsp;-&nbsp;English speaking - Nights – supporting Volkswagen (VWG)</strong>working in our Cairo location<strong>,</strong>&nbsp;you’ll&nbsp;be a part of creating and delivering amazing customer experiences for Volkswagen's business customers while you also #ExperienceTTEC, an award-winning employment experience and company culture.&nbsp; You’ll be a part of bringing humanity to business. #experienceTTEC</p><p><strong>What You’ll be Doing</strong><br>Do you have a passion for helping others?&nbsp;In this role,&nbsp;you’ll&nbsp;support&nbsp;retailers for&nbsp;Volkswagen, the leading multi-branded motor manufacturer. Whether&nbsp;it’s&nbsp;getting answers for customers quickly, consulting on products or resolving their issues with a smile,&nbsp;you’ll&nbsp;be the difference between their customer experience being just average or an exceptional one. &nbsp;You’ll&nbsp;receive inbound contacts across multiple channels from retailers across our client’s brands.&nbsp;You’ll&nbsp;make&nbsp;outbound contacts where&nbsp;required&nbsp;and work&nbsp;with&nbsp;third&nbsp;parties in resolving retailer questions and business process related cases.&nbsp;You’ll&nbsp;build effective and efficient working relationships with key client contacts within relevant networks and with external&nbsp;and internal&nbsp;third parties.&nbsp;</p><p><strong>During a Typical Day, You’ll</strong></p><ul><li><p>Providing customer service to VW&nbsp;dealerships and retailers&nbsp;</p></li></ul><ul><li><p>Be a VW brand advocate&nbsp;&nbsp;</p></li></ul><ul><li><p>Liaise&nbsp;with other suppliers&nbsp;such&nbsp;vehicle&nbsp;logistics&nbsp;companies, port authorities, IT support desk,&nbsp;and&nbsp;external fulfillment operations&nbsp;</p></li></ul><ul><li><p>Keep up to date with products, pricing, marketing, business&nbsp;developments&nbsp;and procedures&nbsp;</p></li></ul><ul><li><p>Highlight issues, trends,&nbsp;or areas of opportunity for improvement of services&nbsp;</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience supporting business processes.</p></li><li><p>Client handling skills within an automotive retail environment or with a strong interest or working knowledge of cars / commercial vehicles and the supporting retailer service Networks.</p></li></ul><ul><li><p>Client focused and&nbsp;resolution-oriented&nbsp;mindset.</p></li></ul><ul><li><p>Strong written communication skills.</p></li></ul><ul><li><p>Ability to&nbsp;demonstrate&nbsp;negotiation, conflict&nbsp;management&nbsp;and empathy skills.</p></li></ul><ul><li><p>Computer savvy.</p></li></ul><p></p>

<p><strong>SOKNA</strong> is dedicated to transforming all aspects of the funeral service process in Egypt.<br>Our company’s objective is to assist families when they experience a loss by providing a seamless and curated service that relieves them of the stress and fear of navigating funeral logistics. We’re a highly ambitious start-up with a dedicated and energetic team, and we’re looking for similarly passionate individuals to grow with us.<br><strong>SOKNA </strong>is looking for a Field Director. The ideal candidate is a people-person who<br>strives to consistently produce quality work. S/he must have solid teamwork and<br>coordination skills. S/he needs to be customer-oriented, reliable, punctual and highly<br>presentable. If you have these great qualities, we want to meet you!<br></p><p><strong>Responsibilities:</strong></p><ul><li><p>Be our frontline representative, based in one of our partner hospitals to directly&nbsp;interface with families facing loss in a timely manner</p></li><li><p>Plan, lead and execute funeral services on the ground on a daily basis with the support of a small team</p></li><li><p>Communicate with the Account Executive to receive new service requests, collect instructions and report timely updates at various steps of the funeral</p></li><li><p>Address customer needs with great attention to details and laser-focus on quality</p></li><li><p>Build relationships with the staff at the hospital among other parties and eloquently communicate our company’s mission and core values</p></li><li><p>Prepare all the tools and documents needed to meet the service requirements</p></li><li><p>Fill forms, complete paperwork and write concise note</p></li><li><p>Handle payments and service accounting with relevant stakeholders</p></li><li><p><strong>Perks at SOKNA:<br></strong></p><ul><li><p>Competitive salary and benefits</p></li><li><p>Attractive performance-based bonus structure</p></li><li><p>Full medical, dental and vision coverage</p></li><li><p>Team-oriented and supportive work environment</p></li><li><p>Opportunities for growth and professional development</p></li><li><p>Quarterly team-building events and outings</p></li></ul><p></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree required</p></li><li><p>Fresh graduates are welcome to apply.</p></li><li><p>High-level of integrity and passion for helping others</p></li><li><p>Problem solver and able to work under pressure while maintaining standards</p></li><li><p>Detail-oriented with solid organizational skills and a strong desire to do great work</p></li><li><p>Excellent communicator and a great team-player</p></li><li><p>Reliable and always on-time</p></li><li><p>Professional, empathetic and able to communicate with the families</p></li><li><p>Excellent in spoken and written English and Arabic</p></li></ul><p></p><p></p>

<p>The Position Customer Representative reporting to Customer Sales Manager. You will be responsible for the sales of pharmaceuticals in the field of Established brands ( CV, Respiratory &amp; Pain) markets, you will utilize your strategic acumen to effectively manage your territory to ensure you are regularly engaging with healthcare professionals, to ensure that company is viewed as demonstrating value and better health outcomes to healthcare professionals and patients, achieving this through demonstrating the highest level of product and disease knowledge coupled with your competencies in sales and account management. Responsibilities Planning and conducting daily visits to HCPs to promote assigned products, convey company messages. Organizing Appointments and meetings with HCP's, Building and maintaining a good business relationship with customers. Creates, monitors and revises lead generation plans to generate a substantive business opportunity pipeline. Understand and values the organization ethics fully and then apply that knowledge to their interactions. Provide the necessary clinical and outcomes data regarding their products and services. Could provide business-to-business partnership solutions that can drive revenue and save cost. Tailor messages to the audience with whom they are interacting. Could discuss how their product or service can aid in meeting the organization s quality metrics. Responds to customer questions. Effectively builds rapport with customers by probing for needs and recommending appropriate solutions. Achieves monthly, quarterly, and annual goals, while ensuring the optimum customer experience and satisfaction by following established processes and procedures. Execution of marketing strategy in full alignment with Brand &amp; Customer Managers. Collaboration with commercial &amp; market access teams to achieve goals. 100% execution under compliance / Pharmacovigilance SOPs (Policies &amp; Procedures).</p><p><strong>Desired Candidate Profile</strong></p><p>BS degree in pharmaceutical / medical science. 0-4 years of experience. Proven sales track record (if not a fresh Grad.). Experience in Cardiovascular /Dyslipidemia / Bone /Pain or Respiratory therapeutic areas. Excellent communication skills. Eager to expand knowledge and acquire new skills. Results oriented with ability to meet deadlines and handle challenging assignments. Very Good command of English language. Proficient with required practical applications &amp; software. Competent presentation skills. Self-motivated and energetic with drive to excel. Based in Cairo, New Cairo - Maadi Valid driving license.</p>

<p><strong>Security Manager</strong></p><p></p><p><strong>Job Summary:</strong></p><p>To lead and oversee the comprehensive security operations of the compound, ensuring the safety of residents and properties. This role acts as the primary liaison with governmental, police, and sovereign entities in Egypt, while expertly managing high-tension situations, public relations, and conflict resolution with dissatisfied or agitated residents.</p><p></p><p><strong>Key Responsibilities and Duties:</strong></p><p><strong>1. Security Operations &amp; Management:</strong></p><ul><li><p>Supervise and direct the day-to-day security operations, including gate controls, perimeter fencing, patrols, and surveillance systems (CCTV).</p></li><li><p>Conduct regular security risk assessments and update protocols to prevent vulnerabilities.</p></li><li><p>Manage, train, and evaluate the performance of security personnel (in-house security or outsourced security agencies).</p></li><li><p>Develop and execute emergency and crisis management plans (fire, accidents, security breaches) for immediate response.</p></li></ul><p><strong>2. Government Relations &amp; Law Enforcement Liaison:</strong></p><ul><li><p>Act as the official representative of the compound with local police stations, traffic departments, and relevant law enforcement agencies.</p></li><li><p>Establish and maintain strong, cooperative channels of communication with Egyptian police and sovereign authorities to ensure swift coordination and regulatory compliance.</p></li><li><p>Handle formal complaints, police reports, and official investigations promptly and professionally.</p></li><li><p>Ensure full compliance with all security and regulatory directives issued by state authorities.</p></li></ul><p><strong>3. Stakeholder Relations &amp; Conflict Resolution:</strong></p><ul><li><p>Handle critical escalations and direct interactions with agitated, upset, or dissatisfied residents with high diplomacy and emotional intelligence.</p></li><li><p>De-escalate tense situations effectively and provide practical, prompt solutions within the framework of compound regulations.</p></li><li><p>Build and maintain a foundation of trust and open communication with the homeowner's association or resident representatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Requirements:</strong></p><ul><li><p><strong>Professional Background:</strong> Mandatory military or police background (preferably a retired Egyptian Armed Forces or Police Officer of suitable rank) to ensure deep familiarity with protocols and government/sovereign entities.</p></li><li><p><strong>Experience:</strong> 5 to 10 years of proven experience in security management, preferably within high-end residential compounds or gated communities.</p></li><li><p><strong>Core Competencies:</strong></p><ul><li><p>Exceptional negotiation, conflict resolution, and crisis management skills.</p></li><li><p>Strong leadership presence combined with high-level diplomacy and patience.</p></li><li><p>Excellent communication skills and the ability to work under high pressure and handle difficult personalities.</p></li><li><p>Proficiency in modern security technologies and surveillance systems.</p></li></ul></li></ul><p></p>

<p>As a Business Development Representative, your primary responsibility will be to identify and generate new business opportunities for the IT products and services offered by the company. You will play a crucial role in expanding the company's client base and achieving revenue growth targets. Your focus will be on building strong relationships with potential clients and initiating meaningful conversations to understand their IT needs and pain points. Conduct thorough research and market analysis to pinpoint potential clients in the IT industry. Utilize a variety of methods, including cold calling, email campaigns, social media outreach, and networking, to generate leads. Build and maintain a robust pipeline of prospects. Collaborate with potential clients to introduce the company's IT products and services. Identify decision-makers and key stakeholders within target organizations to establish meaningful connections and facilitate the sales process. Understand the specific IT requirements of each prospect. Offer tailored solutions that align with their business objectives, acting as a consultant who provides valuable insights and expertise to demonstrate the value of the company's offerings. Cultivate and nurture strong relationships with prospects, clients, and partners with the aim of fostering long-term business partnerships. Stay informed about industry trends and developments to identify additional growth opportunities. Collaborate effectively with the sales team and other departments, offering support during the sales process as needed. Ensure seamless communication and coordination within the organization to meet client needs. Utilize CRM software to track and manage leads and opportunities through the sales cycle. Provide regular updates to sales management on progress and performance. Work toward achieving both individual and team sales targets and objectives. Enhance sales techniques and stay updated on the latest IT products and services.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business, Marketing, or a related field.</li><li>Proven experience in lead generation, inside sales, or business development, preferably in the same industry.</li><li>Knowledge of the industry and services offered by the company.</li><li>Proficiency in using CRM software and sales tools</li></ul><p>Excellent communication and interpersonal skills, both written and verbal. Presentation skills. Excellent time management and organizational skills. Time management skills and the ability to prioritize tasks effectively. Problem solving skills. Strategic thinking skills.</p>

<p>At Maersk, we have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers supply chain. We count on our people to make it happen. Besides focusing on creating value for our customers and the business, a key priority for us is to drive personal and professional development for our people to prepare for further career progression. We value the diversity of our talent and will always strive to recruit the best person for the job. We are currently seeking a Sales Representative responsible for driving profitable growth through new business acquisition, customer development, and cross-selling of Air Freight and LCL solutions. This role focuses on identifying customer supply chain needs, developing tailored logistics solutions, and building strong relationships with customers across freight forwarding, trading, manufacturing, retail, and SME sectors. Key Responsibilities Identify, develop, and win new Air Freight and LCL business opportunities. Build and maintain a healthy sales pipeline through prospecting, networking, referrals, and market intelligence. Understand customer requirements and recommend fit-for-purpose logistics solutions. Manage customer relationships to drive retention, growth, and customer satisfaction. Prepare quotations, proposals, and negotiate commercial agreements within approved guidelines. Deliver agreed volume, revenue, and profitability targets. Promote Air Freight and LCL products, including door-to-door, consolidation, express, and import/export solutions. Identify opportunities for cross-selling and additional logistics services. Maintain accurate opportunities, forecasts, and customer information in Salesforce or the relevant CRM system. Collaborate closely with Product, Operations, Pricing, Customer Experience, and Sales teams to ensure successful implementation and service delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business, Logistics, Supply Chain, Transportation, or a related field. 3-5 years of experience in freight forwarding, logistics or transportation sales. A commercially driven logistics sales professional with Air Freight and/or freight; good understanding of Air Freight, LCL, international transportation, and trade practices. Existing customer network within freight forwarding, manufacturing, retail, trading, or SME segments is an advantage. Strong business development, negotiation, and solution-selling capabilities. Ability to understand customer challenges and convert opportunities into profitable business. Strong communication, presentation, and stakeholder management skills. CRM proficiency; Salesforce experience preferred. Self-driven, results-oriented, and able to thrive in a fast-paced commercial environment.</p>

<ul><li><p>Generate annual MRP for all items and develop material classifications to control safety stock.</p></li><li><p>Develop and monitor weekly schedules of local purchase plans.</p></li><li><p>Maintain a dynamic MRP database with continuous updates on demand SRF, BOM engine data, phase-in/phase-out processes, pipeline, alternative items, STD data, and more.</p></li><li><p>Utilize MRP data engine and confirmed pipeline updates from the procurement team to upload Purchase Requisitions (PRs) on ERP systems, both locally and for import.</p></li><li><p>Manage all purchase orders for materials, ensuring raw material flow and maintaining optimal inventory levels.</p></li><li><p>Address material shortages or bottlenecks by managing supply flow and finding alternative solutions.</p></li><li><p>Calculate PCT and CAR results for all purchase orders.</p></li><li><p>Generate and share monthly plan versions updates, including purchase plans, inventory planned transactions, and material constraints.</p></li><li><p>Minimize OBS and SMS percentages for purchased items by setting action plans and following through on execution.</p></li><li><p>Collaborate with management to determine the disposition of raw materials identified in monthly old and obsolete stock inventory reports.</p></li><li><p>Monitor inventory plan/forecast changes and recommend necessary modifications.</p></li><li><p>Monitor alternative items activation on BOM.</p></li><li><p>Monitor the integrity of Bill of Materials (BOM) and manage inventory accuracy.</p></li><li><p>Analyze production yield, Material Usage Variance (MUV) reports, and material loss data.</p></li><li><p>Act as the department representative for all MRP activities and critical supply items.</p></li><li><p>Develop Components Arrival Reliability (CAR) on the Power BI platform.</p></li><li><p>Control the average purchased items stock value: 350 MEGP.</p></li></ul><p>Manage ordering for active purchased items: around 1000 items.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Engineering, Supply Chain Management, Logistics, Business Administration, or a related field.</p></li><li><p>Industry Experience:&nbsp;Minimum of 7 years of experience in materials requirements planning (MRP), inventory management, or supply chain operations, preferably within the manufacturing or water solutions industry.</p></li></ul><ul><li><p>Technical Skills:&nbsp;Proficiency in MRP systems, ERP software, and inventory management tools.</p></li><li><p>Leadership Experience:&nbsp;Proven experience in supervising and managing teams, with strong leadership and team-building skills.</p></li><li><p>Analytical Skills:&nbsp;Excellent analytical and problem-solving abilities, with experience in data analysis and reporting.</p></li><li><p>Communication Skills:&nbsp;Strong verbal and written communication skills, with the ability to interact effectively with various stakeholders.</p></li><li><p>Project Management:&nbsp;Experience in managing projects and implementing process improvements.</p></li></ul><p></p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>&nbsp;</strong></p><p></p>

<p>Administer construction contracts throughout the project lifecycle in accordance with contractual terms, project procedures, and applicable regulations. Manage formal contractual correspondence between the client, consultants, contractors, and other project stakeholders. Review contractors contractual submissions, including notices, claims, variations, change requests, and Extension of Time (EOT) applications. Support the preparation, assessment, negotiation, and resolution of contractual claims. Maintain variation and change-control registers, ensuring all changes are properly documented, evaluated, and tracked. Monitor contractors compliance with contractual obligations and identify potential contractual or commercial risks. Prepare contractual notices, letters, reports, recommendations, and responses within the required timeframes. Maintain complete and accurate contract records, correspondence logs, claims registers, and supporting documentation. Coordinate with commercial, quantity surveying, planning, engineering, and site teams to obtain information required for contractual assessments. Support contract negotiations and provide contractual advice to project management and commercial teams. Monitor key contractual milestones, deliverables, payment obligations, and notice periods. Prepare regular contract administration reports highlighting claims, variations, risks, outstanding actions, and contractual status. Participate in meetings with clients, consultants, contractors, and other stakeholders regarding contractual and commercial matters. Support contract closeout activities, including final accounts, outstanding claims, completion documentation, and release of obligations. Ensure consistent contract administration across multiple packages and contractors.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Bachelor s degree in Engineering, Quantity Surveying, Construction Management, or a related discipline. Minimum of 10 years of relevant experience in contracts administration within the construction or infrastructure sector. Proven contracts administration experience with a PMC or consultancy organization is essential. Strong experience working on large-scale, multi-package, or multi-contractor projects. Demonstrated experience managing formal correspondence between clients, consultants, and contractors. Strong knowledge of contract administration, construction law principles, claims procedures, notices, variations, change management, and EOT assessments. Practical experience reviewing contractor claims, contractual notices, variation submissions, and supporting documentation. Ability to draft clear and professional contractual letters, notices, reports, and recommendations. Strong understanding of commercial and project controls processes.</p>

We’re Hiring – Business Operations Manager - Real Estate<br>Join our team at Real Mark, a leading real estate company in Egypt, and be part of a dynamic and growing team.<br>Key Responsibilities: • Manage the Contracts Operations team and oversee the complete contract lifecycle.<br> • Coordinate with Sales, Finance, Legal, and Developers to ensure timely contract execution.<br> • Follow up developer claims, collections, and outstanding balances. <br> • Track cross-functional action plans and operational initiatives. <br> • Monitor Company’s operational KPIs, SLAs, and execution timelines. <br> • Prepare operational dashboards and management reports. <br> • Identify operational bottlenecks and recommend process improvements.<br> • Support ERP (Odoo) enhancements and workflow implementation. <br><br><br>Requirements:<br> • Bachelor’s degree in Business Administration or a related field.<br> • 5-8 years of experience in Business Operations, Operations Management, Contracts, or Project Coordination.<br> • Real Estate experience is required.<br> • Strong analytical, coordination, and reporting skills.<br> • Advanced Microsoft Excel skills; ERP/Odoo experience is a plus. <br> If you’re interested, please send your CV via email:<br> Nourhan. Ahmed@realmark.com.eg

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About the Role:</strong></p><br><br> <p>The Procurement Specialist will support procurement operations for the High-Speed Rail project in Egypt, focusing on MEP maintenance, IT, and general service contracts. The role is responsible for executing purchasing activities, managing supplier relationships, preparing RFQs and POs, and ensuring that all procurement operations comply with company policies, project requirements, and applicable laws.</p><br><br> <br> <p><strong>Key Responsibilities:</strong></p><br><br> <p><strong>1.Procurement Operations:</strong></p><br><br> <ul><li>Execute the end-to-end procurement cycle in compliance with company policies and procedures.</li><li>Prepare and issue RFXs, collect bids, evaluate offers, and recommend optimal sourcing solutions.</li><li>Support tenders for MEP, IT and general service categories.</li><li>Prepare and issue Purchase Orders (POs) and ensure proper documentation and approvals.</li><li>Track the status of POs, contracts, and supplier commitments to ensure on-time execution.</li><li>Maintain organized records of all procurement documentation, including contracts, POs, and supplier correspondence.</li></ul> <p><strong>2.Supplier &amp; Delivery Management:</strong></p><br><br> <ul><li>Follow up on goods and services delivery to ensure timeliness, completeness, and compliance with specifications.</li><li>Coordinate with internal departments and site teams to confirm receipt and quality of delivered items.</li><li>Monitor supplier performance, delivery accuracy, and contract fulfillment.</li><li>Maintain good relationships and continuous communication with local and international suppliers.</li></ul> <p><strong>3.Contract Support:</strong></p><br><br> <ul><li>Support the drafting and coordination of agreements between contractors, suppliers, and internal stakeholders.</li></ul> <p><strong>4.Reporting &amp; Analysis:</strong></p><br><br> <ul><li>Maintain accurate procurement data, supplier information, and financial tracking.</li><li>Support to prepare regular reports on purchase status, pending deliveries, open POs, and payment progress.</li><li>Support cost analysis and budget tracking to optimize procurement performance.</li></ul> <p><strong>Other Duties:</strong></p><br><br> <ul><li>Participate in supplier meetings, industry exhibitions, and vendor evaluations.</li><li>Identify new suppliers and cost-saving opportunities for project-related categories.</li><li>Undertake any additional tasks assigned by the Head of Procurement &amp; Contracts.</li></ul> <br> <p><strong>Qualifications:</strong></p><br><br> <ul><li>Bachelor's degree in business administration, preferred Mechanical, Electrical, Mechatronics Engineering or IT.</li><li>Proficiency in English and Arabic (spoken, written, and technical communication).</li><li>At least 1-3 years of experience in procurement, preferably in multinational, infrastructure, or industrial environments.</li><li>Proven experience in managing RfXs, PO tracking and contract administration.</li><li>Background in MEP, IT, and general procurement is highly desirable.</li><li>Solid understanding of procurement processes, supplier management, and contract administration.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word) and ERP systems.</li><li>Strong communication, negotiation, and analytical skills.</li><li>Knowledge of customs clearance, shipment tracking, and import documentation is a plus.</li><li>Strong ability to coordinate between procurement, logistics, finance, and technical teams.</li></ul><br> </div>

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000