Customer Service Representative – Moroccan & Algerian Dialect

???? Location: Alexandria
???? Work Mode: On-site / Work from Home
???? Salary: Basic Salary + Open Commission — No Commission Cap

Job Description

We are hiring Customer Service Representatives who are fluent in Moroccan or Algerian Arabic to join our team.

You will be responsible for communicating with captains and assisting them with the registration process for smart transportation and delivery companies, ensuring they complete the required steps and documents to activate their accounts.

Responsibilities

• Communicate with captains in Moroccan or Algerian Arabic.

• Register new captains and assist them throughout the registration process.

• Explain the required documents and registration steps clearly.

• Follow up with captains until their accounts are successfully activated.

• Upload and review required documents accurately.

• Handle customer inquiries and solve registration-related issues.

• Maintain accurate records and follow up on assigned leads.

• Achieve the required monthly targets.

Requirements

• Fluent in Moroccan or Algerian Arabic.

• University graduate / Higher Education.

• Previous experience in Customer Service, Call Center, Telesales, or similar roles is preferred.

• Good communication and active listening skills.

• Good computer and internet skills.

• Ability to work with online systems and data entry.

• Laptop and stable internet connection are required.

• Available to work full-time.

• Males and females are welcome to apply.

What We Offer

• Basic Salary + Open Commission.

• No commission cap — your earnings increase based on target achievement.

• Opportunity to work from the office or remotely, according to the available work arrangement.

• Professional and performance-driven work environment.

• Opportunity to develop your Customer Service and communication skills.

Skills

Customer Service | Communication Skills | Active Listening | Data Entry | Customer Handling | Problem Solving | Computer Skills | Attention to Detail | Follow-up | Time Management

Requirements

Job Requirements

• Fluent in Moroccan or Algerian Arabic.

• University graduate / Higher Education.

• Previous experience in Customer Service, Call Center, Telesales, or similar roles is preferred.

• Excellent communication and active listening skills.

• Good computer and data entry skills.

• Good internet connection and ability to work using online systems.

• Laptop is required.

• Fully available to work.

• Males and females are welcome to apply.

• Ability to work remotely or from the office, according to the available work arrangement.