Contract Representative Jobs in Egypt

<p><strong>Position Overview</strong></p><p>The Customer Service Representative is responsible for delivering exceptional customer support, resolving inquiries and issues efficiently, and ensuring a positive customer experience across all communication channels. This role acts as a key frontline representative of Waffarha, providing accurate and timely assistance, handling customer concerns professionally, and ensuring a smooth resolution process while capturing valuable customer insights to support continuous improvement across internal teams.</p><p></p><p><strong>Compensation &amp; Benefits</strong></p><p><strong>Total Earning Potential: Up to EGP 15,000/month</strong></p><ul><li><p>Base Monthly Salary: EGP 12,000</p></li><li><p>KPI Bonus: Avg. EGP 2,000–3,000/month based on performance (up to 20%)</p></li></ul><p><strong>Insurance &amp; Protection</strong></p><ul><li><p>Social Insurance</p></li><li><p>Medical &amp; Life Insurance</p></li></ul><p><strong>Perks &amp; Growth</strong></p><ul><li><p>Waffarha Employee Discounts</p></li><li><p>Occasional Grants &amp; Employee Benefits</p></li><li><p>Career Growth Opportunities — be part of a fast-growing company expanding across the MENA region</p></li></ul><p><strong>Work Schedule</strong></p><ul><li><p>Shifts rotate within: 8:00 AM – 11:00 PM (males) / 8:00 AM – 9:00 PM (females)</p></li><li><p>Shift Length: 9 hours per shift (9 hours — 1 hour break)</p></li><li><p>Days Off: 2 rotational days off per week</p></li><li><p>Chat Support Track: Hybrid — flexible scheduling within shift windows</p></li></ul><p></p><p><strong>Responsibilities</strong></p><ul><li><p>Respond promptly and professionally to customer inquiries via chat, ensuring a positive and helpful experience.</p></li><li><p>Resolve customer issues and complaints efficiently, escalating complex cases to the appropriate departments when necessary.</p></li><li><p>Maintain up-to-date knowledge of Waffarha.com’s products, services, deals, and promotions to provide accurate information.</p></li><li><p>Document customer interactions and feedback accurately in the system for future reference and quality assurance.</p></li><li><p>Collaborate with team members and other departments to ensure seamless customer support and issue resolution.</p></li><li><p>Meet or exceed individual and team performance targets, including response time, resolution rate, and customer satisfaction scores.</p></li><li><p>Identify recurring customer issues and suggest process improvements to enhance service quality.</p></li><li><p>Adhere to company policies, procedures, and confidentiality standards at all times.</p></li><li><p>Participate in ongoing training sessions to stay updated on best practices and new features.</p></li><li><p>Assist in onboarding and mentoring new team members as needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in any relevant field</p></li><li><p>1-3 Year of Call Center experience.</p></li><li><p>Very Good English Language (B2)</p></li><li><p>Very good PC skills (Microsoft Office: Word, Excel &amp; Power Point).</p></li><li><p>Age: 23 to 27</p></li><li><p>Ability to multi-task, priorities &amp; manage time effectively.</p></li><li><p>Strong phone and verbal communication skills.</p></li><li><p>Customer focus and adaptability to different situations.</p></li><li><p>Ability to work under pressure &amp; meet deadlines.</p></li></ul><p></p><p><strong>Top 3 KPIs for Success</strong></p><p>1- First Contact Resolution (FCR)</p><p>2- CSAT (Customer Satisfaction Score)</p><p>3- Average Handle Time (AHT)</p></li></ul><p></p><p></p>

<p><b>Organizational Setting</b></p><p><br></p><p>The main aim of the FAO Country Offices, which are headed by an FAO Representative, is to assist governments in developing policies, programmes and projects to achieve food security and nutrition and reduce hunger and malnutrition, promote sustainable agricultural development, reduce rural poverty, develop inclusive agri-food systems and strengthen livelihood resilience in line with the Organization’s Strategic Objectives and United Nations’ global and Government of Egypt’s national Sustainable Development Goals.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Reporting Lines</p><p><br></p><p><br></p><p>The Communication Assistant will work in close collaboration with FAOEG, RNE Communications, Office of Communications (OCC) branches and relevant communication focal points and under the overall supervision of the OIC FAO Representative in Egypt with the guidance of the Communication Expert at FAO Egypt.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Technical Focus</p><p><br></p><p><br></p><p>The incumbent will contribute substantially to writing outputs required by the Projects namely documenting project Success Stories.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Tasks and responsibilities</p><p><br></p><p><br></p><p>•&nbsp; &nbsp; Document compelling success stories showcasing the impact of projects on beneficiaries.</p><p>•&nbsp; &nbsp; Conduct interviews with beneficiaries, project staff, and other stakeholders.</p><p>•&nbsp; &nbsp; Develop success stories in engaging narratives, suitable for various platforms (website, social media, newsletters, reports).</p><p>•&nbsp; &nbsp; Collect photos to accompany success stories, where possible (or liaise with FAO’s photographer/videographer).</p><p>•&nbsp; &nbsp; Perform any other related duties.</p><p>&nbsp;</p><p><br></p><p><b>CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING</b></p><p><br></p><p>&nbsp;</p><p><br></p><p>Minimum Requirements&nbsp;&nbsp;</p><p><br></p><p>&nbsp;</p><p>•&nbsp; &nbsp; University degree in in Digital Media, Communications, Journalism or related subjects;</p><p>•&nbsp; &nbsp; Seven years of relevant professional experience in Journalism or Communication or advocacy in programmes and projects;</p><p>•&nbsp; &nbsp; Working knowledge (level C) of Arabic and limited knowledge (level B) of English;</p><p>•&nbsp; &nbsp; National of Egypt or national of the country of assignment with valid work permit</p><p><br></p><p>&nbsp;</p><p><br></p><p>FAO Core Competencies</p><p><br></p><p><br></p><p>•&nbsp; &nbsp; Results Focus</p><p>•&nbsp; &nbsp; Teamwork</p><p>•&nbsp; &nbsp; Communication</p><p>•&nbsp; &nbsp; Building Effective Relationships</p><p>•&nbsp; &nbsp; Knowledge Sharing and Continuous Improvement</p><p><br></p><p>&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in in Digital Media, Communications, Journalism or related subjects;</li><li>Seven years of relevant professional experience in Journalism or Communication or advocacy in programmes and projects;</li><li>Working knowledge (level C) of Arabic and limited knowledge (level B) of English;</li><li>National of Egypt or national of the country of assignment with valid work permit</li></ul><p>FAO Core Competencies</p><ul><li>Results Focus</li><li>Teamwork</li><li>Communication</li><li>Building Effective Relationships</li><li>Knowledge Sharing and Continuous Improvement</li></ul>

Hamdy Shoman Ceramics & Porcelain (Tanta Branch) is hiring a Sales Representative.<br><br>We are looking for a motivated and experienced Sales Representative with a background in ceramics and sanitary ware sales to join our growing team.<br><br>Key Responsibilities:<br>• Welcome customers, identify their needs, and provide professional product recommendations.<br>• Assist customers in selecting the most suitable ceramic and sanitary ware products.<br>• Present and explain product features and benefits effectively.<br>• Achieve monthly sales targets and contribute to business growth.<br>• Increase sales value through excellent customer service and product knowledge.<br>• Build strong customer relationships and maintain a high level of customer satisfaction.<br>• Manage the sales process efficiently and successfully close deals.<br><br>Requirements:<br>• Previous experience in ceramic and sanitary ware sales.<br>• Excellent communication, negotiation, and persuasion skills.<br>• Proven ability to achieve sales targets.<br>• Professional appearance and strong commitment to work.<br><br>What We Offer:<br>✔ Competitive fixed salary.<br>✔ Attractive commissions and performance-based incentives.<br>✔ Professional technical and sales training.<br>✔ Social and medical insurance.<br>✔ Career growth and promotion opportunities.<br><br>???? To apply, please send your CV via Whats App to: +20 100 853 5000<br><br>???? Location: Tanta, Egypt

At Intella, we are building the future of Arabic AI — and we are expanding our commercial team to match our ambition.<br><br>We are looking for a driven and disciplined Business Development Representative to open doors, generate pipeline, and bring the right conversations to the table across our target markets.<br><br>This is not an account management role. This is a hunting role.<br><br>What You Will Do<br><br> Identify and engage target accounts across GCC, Levant, and North Africa Conduct outbound outreach via Linked In, email, and phone to initiate first conversations Profile decision-makers and map stakeholder landscapes Qualify opportunities and hand off to senior sales for progression Maintain accurate pipeline records and reporting Collaborate closely with Pre-Sales and Sales leadership on account strategy<br><br>What We Are Looking For<br><br> 3-5 years of experience in business development, lead generation, or outbound sales — preferably in technology or AI solutions Proven track record of opening enterprise-level conversations Strong communication and executive presence Familiarity with CRM tools and structured outreach methodologies Arabic fluency is essential; English proficiency is required Experience across GCC, Levant, or North Africa markets is a strong advantage

<p>We're looking for an English-speaking Technical Support Representative with a problem-solving mindset to join a community of technical support experts. Apply now and start something brilliant with Transcom!</p><p>What's in it for YOU!</p><ul><li>Best salary in the market.</li><li>Transportation provided.</li><li>Medical and social insurance.</li><li>Location is in New Cairo.</li><li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li><li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.</li><li>One month paid training course that will introduce you to the specifics of the job.</li></ul><p>Join us as a Technical Support Representative! Be on the front line of support for clients and deliver impactful work on a company level.</p><p>In this role, you will:</p><ul><li>Support a global technology leader in the Nordic region, helping deliver innovative consumer electronics, mobile devices, and digital solutions.</li><li>In this role, you will contribute to product initiatives, strengthen partnerships, and help bring connected technologies and smart solutions to market.</li><li>Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone, email, or chat.</li><li>Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues.</li><li>Work rotational shifts; morning and night shifts start at 8 AM and end no later than 10 PM.</li></ul><p>What Life at Transcom is like!</p><p>At Transcom, we re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom, taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here, we care and root for each other. You re included just as you are from day one. And with the right mindset, there s no end to how far we can go together.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed:</p><ul><li>C1/B2 written and spoken proficiency in English.</li><li>Strong verbal and written communication and interpersonal skills, such as empathy and listening.</li><li>Ability to quickly absorb information, adapt, and respond to change.</li><li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.</li></ul>

Brouq Developments is looking for a qualified and experienced Site Supervision Engineer to join our growing team.<br>Key Responsibilities✔ Oversee day-to-day construction activities and ensure work is executed according to approved drawings and specifications.✔ Monitor contractor performance, quality standards, and compliance with safety requirements.✔ Review shop drawings and coordinate with consultants for technical approvals.✔ Document site progress, identify issues, and follow up on corrective actions.✔ Ensure project milestones are achieved on time and within project scope.✔ Strong experience in Technical Office activities, including Quantity Surveying, Quantity Take-Off, BOQ ✔preparation, shop drawing review, and project documentation.✔previose experience in units hand over <br>Requirements✔ Bachelor's Degree in Civil Engineering from a reputable university.✔ 5+ years of experience in site supervision within real estate development and construction projects.✔ Previous experience representing the Owner (Client Representative) is a must.✔ Strong knowledge of construction methods, quality control procedures, and project coordination.✔ Excellent communication, reporting, and problem-solving skills.✔ have a car ✔ excellent in using revit

Key Responsibilities: <br>Manage and maintain relationships with assigned key accounts and customers through the whole cycle from ordering till reception of the final products Act as the primary point of contact for customer inquiries, requests, and issue resolution by dealing with customers over the phone or via e-mail. Monitor customer orders, deliveries, and inventory availability to ensure smooth operations. Coordinate with internal departments such as Planning, Production and Logistics to meet customer requirements. Responsible for the whole cycle of any clients’ order Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Promoting the vision of the organization. Conducting quality assurance surveys with customers and reporting findings to the staff. Handling customer complaints brought to your attention. Conducting regular training sessions with the team. Motivating the team to perform at their best.<br>Academic & professional qualifications:<br>Bachelor’s degree in business administration, Supply Chain or any other relevant field.<br>Experience:<br>1-3 years of experience, preferably in the FMCG industry. Proven customer support experience or experience as a client service representative.

Hamdy Shoman Ceramics & Porcelain (Tanta Branch) is hiring a Sales Representative.<br><br>We are looking for a motivated and experienced Sales Representative with a background in ceramics and sanitary ware sales to join our growing team.<br><br>Key Responsibilities:<br>• Welcome customers, identify their needs, and provide professional product recommendations.<br>• Assist customers in selecting the most suitable ceramic and sanitary ware products.<br>• Present and explain product features and benefits effectively.<br>• Achieve monthly sales targets and contribute to business growth.<br>• Increase sales value through excellent customer service and product knowledge.<br>• Build strong customer relationships and maintain a high level of customer satisfaction.<br>• Manage the sales process efficiently and successfully close deals.<br><br>Requirements:<br>• Previous experience in ceramic and sanitary ware sales.<br>• Excellent communication, negotiation, and persuasion skills.<br>• Proven ability to achieve sales targets.<br>• Professional appearance and strong commitment to work.<br><br>What We Offer:<br>✔ Competitive fixed salary.<br>✔ Attractive commissions and performance-based incentives.<br>✔ Professional technical and sales training.<br>✔ Social and medical insurance.<br>✔ Career growth and promotion opportunities.<br><br>???? To apply, please send your CV via Wh<br>ats App to: +01036966413<br>or Via email : hr MernaElgammal@gmail.com<br>???? Location: Tanta, Egypt

CC (Telesales Representative) What You’ll Do:Conduct outbound calls to prospective customers to introduce and promote our products and services. Understand customer needs and provide appropriate course recommendations. Convert inquiries into sales by effectively presenting the value of our offerings. Follow up on marketing leads and ensure timely engagement with potential customers. Maintain accurate records of sales activities and customer interactions in the CRM system. Consistently meet or exceed monthly individual sales targets. Deliver excellent customer experience and build positive customer relationships. Requirements:At least 1 year of experience in sales, telesales, or a customer-facing role. Strong understanding of sales techniques and customer engagement. Excellent communication and interpersonal skills. Target-driven, self-motivated, and able to perform under pressure. Familiarity with CRM systems is an advantage.<br>???? Working Hours:Sunday – Thursday: 12:00 PM – 9:00 PM(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)<br>Saturday: 12:00 PM – 4:00 PM(Break: 12:45 – 1:00 PM)<br>???? Location:https://maps.app.goo.gl/dnp Fh1YYFkn H2i QG8<br>???? What We Offer:Basic Salary + Unlimited Commission Paid Training Social Insurance Medical Insurance

Company Description Connectivaa Business Solutions is a recruitment and outsourcing company dedicated to connecting talented professionals with leading employers across Egypt. We are currently hiring on behalf of VXI and TP for an English Technical Support Representative role based in City Stars, Nasr City and New Cairo<br>Job Responsibilities- Handle customer inquiries and provide technical support through inbound calls.- Troubleshoot customer issues and provide effective solutions.- Maintain a high level of customer satisfaction and professionalism.- Accurately document customer interactions and follow company procedures.- Meet quality and performance targets Requirements• B2/ C1 English level is required.• Graduates only (Bachelor's degree completed).• Available to work rotational, night, and overnight shifts.• Able to work onsite from City Stars, Nasr City and New Cairo• Strong communication and problem-solving skills.• Customer service experience is preferred. Benefits- Gross salary up to 19,000 EGP including performance-based incentives.- Fully paid training.- Additional overnight allowance.- Medical and social insurance.- Transportation provided according to company policy.- Career growth and development opportunities.<br>Location City Stars Mall, Nasr City and New cairo<br>Employment Type Full-time Apply now and join one of the leading global customer experience companies.

<p>???? Key Requirements:-</p><p>• Medical background (Pharmacy, Veterinary or Science)</p><p>• Minimum 1 year of relevant experience</p><p>• ⁠Experience in Ophthalmology is a plus.</p><p>• Energetic and dynamic personality</p><p>. Applicants must be resident near the area</p><p></p><p><strong>Requirements</strong></p><ul><li><p>Pharmacy / Veterinary / Science graduate</p></li><li><p>Medical Representative experience preferred</p></li><li><p>Experience with Ophthalmologists / Optometrists / Pharmacies is a plus</p></li><li><p>Good communication &amp; presentation skills</p></li><li><p>Target-oriented</p></li></ul><p></p>

<p>A Senior Supervision Engineer for Bridges Construction is responsible for the overall management, quality assurance, safety, and compliance of bridge construction projects from inception to completion. They act as the primary on-site representative for the client or owner, ensuring work aligns with approved plans, specifications, and regulatory standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bridges Construction</li></ul>

Sales Representative – Cotton Yarn – Egypt About the Role As part of our expansion in the Egyptian market, we are looking for an experienced Sales Representative to develop our cotton yarn business in Egypt. Our company specializes in the manufacturing of cotton yarn, and we are looking for a commercially driven professional who can develop new customer relationships, manage existing accounts, and increase our sales presence in the Egyptian textile market. Experience in cotton yarn, textile raw materials, spinning, knitting, weaving, or the textile industry will be highly valued. Key Responsibilities Develop and increase sales of cotton yarn in the Egyptian market. Identify and prospect new customers and business opportunities. Build and maintain long-term relationships with existing and potential customers. Contact textile manufacturers, fabric producers, knitters, weavers, garment manufacturers, and other companies using cotton yarn. Present our cotton yarn products and their technical characteristics to customers. Understand customer requirements and recommend suitable yarn products. Prepare and follow up on quotations, commercial negotiations, and orders. Manage the sales process from the initial contact through to delivery. Conduct customer and prospect visits across Egypt. Monitor market trends, prices, customer demand, and competitor activities in the cotton yarn market. Identify new business opportunities and contribute to increasing company sales and market share. Prepare regular sales and market activity reports for management. Work closely with our sales, export, production, and management teams based in Türkiye. Requirements Proven experience in B2B sales, business development, or account management. Previous experience in the textile industry is strongly preferred. Experience in cotton yarn, textile yarn, fabrics, or textile raw materials sales is a strong advantage. Good knowledge of the Egyptian textile market and customer network. Fluent Arabic and English, both written and spoken. Strong communication, negotiation, and customer relationship management skills. Ability to develop new business and build a strong customer portfolio. Results-oriented and commercially driven. Self-motivated, proactive, organized, and able to work independently. Willingness to travel within Egypt for customer visits. What We Offer The opportunity to represent a cotton yarn manufacturer in the Egyptian market. A position with significant autonomy and direct responsibility for business development. Competitive salary with a performance-based bonus/commission structure. Close cooperation with our sales and export teams based in Türkiye. Professional development opportunities within an international textile manufacturing company. The opportunity to develop a strong professional network within the Egyptian textile industry. Position Objective The main objective of this position is to develop our cotton yarn business in Egypt, acquire new customers, increase sales volume, and establish long-term commercial relationships with textile manufacturers and yarn buyers across the Egyptian market. The Sales Representative will play an important role in expanding our company's presence in Egypt and identifying new business opportunities within the country's textile industry.

<p>We are looking for a motivated <strong>Sales Representative</strong> to join our growing team. The ideal candidate will have experience in the shipping and logistics industry, with strong communication and negotiation skills.</p><p><strong>Requirements</strong></p><ul><li><p>1 to 3 years experience</p></li><li><p>Previous experience in the shipping &amp; logistics field</p></li><li><p>Strong communication &amp; negotiation skills</p></li><li><p>Ability to work under pressure and within a team</p></li></ul><p></p>

<p>we are looking for fresh graduates males and females to join our team as Real Estate sales Representative.</p><p><strong>Requirements</strong></p><ul><li><p>Education: Bachelor's degree</p></li><li><p>Language: Full fluency in English (both spoken and written).</p></li><li><p>Presentable Appearance &amp; Excellent Communication and interpersonal skills.</p></li><li><p>No Experience is required (comprehensive professional training will be provided to selected candidates).</p></li><li><p>Having a car is a plus</p></li></ul><p></p>

<p>A financial consulting company (Back Office) in Egypt, serving a Saudi-based company, is seeking a <strong>Tele Sales Representative</strong> to join its growing team.</p><p><strong>Requirements</strong></p><ul><li><p>Contact current and potential clients via phone.</p></li><li><p>Professionally present and promote the company's services.</p></li><li><p>Follow up with clients and respond to inquiries.</p></li><li><p>Achieve assigned sales targets.</p></li><li><p>Maintain customer records and prepare periodic reports.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</p><p>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, data insights &amp; analytics, loyalty and marketing programs, platforms in the areas of business experimentation, customer engagement/loyalty, and security solutions.</p><p>We are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways.</p><p>As a Senior Managing Consultant, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships within Retail &amp; Commerce and Fintech &amp; Digital segments, which includes sectors such as retailers, telecom operators, digital players, travel &amp; entertainment, airlines and fintechs.</p><p>Own and manage business development activities for Services within Retail &amp; Commerce and Fintech &amp; Digital segments in Egypt, Bahrain, Iraq and Levant with direct revenue and sales responsibilities.</p><p>Refine the value proposition of new and existing Services capabilities to meet the needs of executives within Retail &amp; Commerce and Fintech &amp; Digital segments</p><p>Serve as the face of Mastercard Services to senior level client stakeholders, including C-Suite Executives.</p><p>Develop strong value-driven narratives and customized presentations in support of new business pitches that ultimately generate new multi-year and multi-million-dollar revenues to Mastercard.</p><p>Drive coordination within demand generation, marketing, specialist sales teams across Services business lines and value propositions, focused on the above defined client vertical.</p><p>Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.</p><p>Partner with the Mastercard account leadership team to develop a plan to support their strategic imperatives for target accounts.</p><p>Work closely with Advisors and Consulting Services teams for an effective joint go to market and to ensure best-in-class value delivery.</p><p>Collaborate closely with other team members and bring an innovative and creative mindset to partnering with clients.</p><p>Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs.</p><p>Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>12+ years of experience in consultative sales across consulting services, data products, software platforms, and / or other analytic services in relevant industries such as Retail, Telco, Digital, Travel, and Fintech</li><li>Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.</li><li>Ability to own and drive end-to-end sales from initial prospecting through signed contract.</li><li>Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients.</li><li>Excellent at building relationships through networking and outbound prospecting.</li><li>Collaborative attitude with an understanding of how to win as a team.</li><li>Strong verbal and written communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.</li><li>Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues.</li><li>Advanced analytical skills, including ability to frame the customer s opportunity in financial terms (i.e. value quantification)</li><li>Bold, energetic, proactive, self-driven, never give up attitude and creative</li><li>Bachelor s degree minimum. MBA or relevant post graduate degree recommended</li><li>Proficiency in English and Arabic.</li><li>Advanced Word, Excel and PowerPoint skills</li></ul><p></p></section>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced connectivity trading professional to support Vodafone Local Operating Companies by enabling the effective sale, ordering, and ongoing management of global connectivity products. This role plays a critical part in ensuring operational excellence across order fulfilment, billing accuracy, credit control, and revenue management, while driving margin optimisation and sustainable growth. Working closely with local and global stakeholders, the individual will provide commercial and product expertise within a fast-paced wholesale telecoms environment.</p> <h4>What you'll do</h4> <ul> <li>Act as a primary point of contact for Global Access connectivity products, supporting local markets across the sales, ordering, and service lifecycle.</li> <li>Manage end-to-end order fulfilment activities, ensuring accuracy, timeliness, and service continuity.</li> <li>Oversee billing processes, proactively resolving discrepancies and ensuring revenue assurance.</li> <li>Monitor and manage credit control activities, supporting risk mitigation and cash flow optimisation.</li> <li>Analyse margin and revenue performance, identifying opportunities to maximise profitability.</li> <li>Collaborate closely with local market teams to provide guidance on product capabilities, pricing structures, and commercial considerations.</li> <li>Support contract and commercial management activities, ensuring alignment with agreed terms.</li> <li>Deliver regular reporting and insights on billing accuracy, order performance, credit status, and competitive trends.</li> <li>Contribute to sales excellence and long-term margin optimisation initiatives within Connectivity.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced professional with a background in wholesale telecoms, ideally within connectivity services for 7 years or more.</li> <li>Knowledgeable in MPLS and IP Transit solutions within a carrier or wholesale environment.</li> <li>Confident in managing customer and stakeholder relationships across multiple markets.</li> <li>Skilled in communication, with the ability to explain complex products and commercial topics clearly.</li> <li>Analytical and detail-oriented, with experience in billing, revenue, and margin management.</li> <li>Motivated, adaptable, and comfortable working under pressure in a dynamic environment.</li> <li>Curious about customer outcomes and how connectivity solutions enable business success.</li> <li>Fluent in English.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to global connectivity products and complex commercial models.</li> <li>Opportunities to work with senior stakeholders across Vodafone Group and local markets.</li> <li>A role with meaningful impact on margin optimisation and revenue performance.</li> <li>Experience within a highly collaborative, international operating environment.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced commercial and revenue management within global connectivity services.</li> <li>Credit risk awareness and margin optimisation techniques.</li> <li>Cross-market stakeholder engagement and influencing skills.</li> <li>Deeper understanding of Vodafone Carrier Services and global wholesale operations.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the development management function by coordinating and driving projects through the various stages of the development lifecycle, under the guidance of the Senior Development Manager. The role is responsible for ensuring effective planning, stakeholder coordination, and alignment of project objectives, while supporting the successful delivery of projects through to practical completion. The position plays a key role in managing project timelines, monitoring financial and commercial performance, facilitating cross-functional collaboration, and ensuring development activities are executed in line with the project vision, business objectives, and approved strategies.</p> <h4>What you will do</h4> <ul> <li>Support the management of development projects from feasibility through design, construction, handover, and project closeout stages.</li> <li>Monitor project business cases, development briefs, budgets, timelines, risks, opportunities, and key performance indicators to ensure alignment with project objectives.</li> <li>Coordinate the preparation of feasibility studies, financial appraisals, project budgets, and stakeholder approvals in line with company policies and procedures.</li> <li>Work closely with design teams and consultants to develop project briefs, manage design deliverables, secure approvals, and ensure compliance with quality, cost, and timeline requirements.</li> <li>Collaborate with project management and delivery teams during pre-construction and construction phases to support procurement, contractor selection, project execution, and site progress monitoring.</li> <li>Monitor project costs, cash flows, schedules, and commercial performance to ensure compliance with approved business cases and development targets.</li> <li>Coordinate with finance, investment analytics, commercial, sales, leasing, marketing, and operations teams to support project feasibility, revenue strategies, funding requirements, and operational readiness.</li> <li>Support contract administration, procurement activities, change management, reporting, and stakeholder communications throughout the project lifecycle.</li> <li>Participate in project handover activities, final inspections, closeout processes, and lessons learned reviews to ensure successful project delivery.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>6-10+ years of experience in real estate development, project management, development management, or a related field, with at least 2 years within a real estate development company.</li> <li>Proven experience supporting projects across feasibility, design, construction, and handover stages.</li> <li>Strong understanding of project financials, budgeting, feasibility studies, project planning, and development processes.</li> <li>Experience coordinating with multiple stakeholders, including design, project management, sales, leasing, finance, marketing, and operations teams.</li> <li>Strong organizational and time management skills, with the ability to manage multiple priorities and work under pressure.</li> <li>Excellent communication, coordination, and stakeholder management skills.</li> <li>Proficiency in Microsoft Office applications and AutoCAD.</li> <li>Strong analytical, problem-solving, and reporting capabilities.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor’s degree in Architecture, Civil Engineering, Construction Engineering, or a related discipline.</li> <li>Experience within mixed-use, residential, commercial, or large-scale real estate developments is preferred.</li> <li>Fluency in both Arabic and English, written and spoken.</li> <li>Strong understanding of the real estate development lifecycle and project delivery processes.</li> <li>Self-motivated with strong leadership, organizational, and communication capabilities.</li> <li>High level of professionalism, integrity, and commitment to company values and ethical standards.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Job summary</h4> <p>The catering sales manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing sales activities</strong></p> <ul> <li>Manages sales efforts for the hotel including local corporate and social catering.</li> <li>Works collaboratively with off-property sales channels (e.g., sales office, area sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Responds to incoming catering opportunities for the hotel.</li> <li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by up-selling packages and creative food and beverage.</li> <li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li> <li>Develops menus which drive sales.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li> <li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li> <li>Executes and supports the company’s customer service standards and hotel’s brand standards.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> <li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Performs other duties, as assigned, to meet business needs.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>