Collection Specialist Jobs in Egypt

EGYBELL is hiring Collection Officers for a leading debt collection company specialized in B2B and B2C collections.<br>Location: Al Maadi – Sakr Quraish, Cairo<br>Job Responsibilities:• Manage assigned B2B debt collection accounts and achieve monthly recovery targets.• Contact corporate debtors through calls, emails, meetings, and other approved communication channels.• Negotiate payment arrangements and settlement plans within the company's and client's approved authority.• Follow up consistently on payment commitments and ensure timely collection.• Investigate debtor companies and locate updated contact information when required.• Review account documents, invoices, statements, disputes, and supporting documents before collection action.• Maintain accurate records of collection activities and account status.• Handle difficult debtors professionally while maintaining strong communication and negotiation standards.<br>Job Requirements:<br>• Bachelor’s degree in Business Administration, Finance, Accounting, Law, or a related field is preferred.• Minimum 2 years of experience in B2B Debt Collection, Accounts Receivable, or Credit Control is preferred.• Strong communication, negotiation, and problem-solving skills.• Good understanding of B2B collection procedures, payment negotiations, and account reconciliation is preferred.• Ability to handle difficult debtors and negotiate payment plans professionally.• Good command of English and Arabic, both written and spoken.• Good knowledge of Microsoft Office and Collection/CRM systems.• Target-oriented, organized, persistent, and able to manage multiple accounts and priorities.• Ability to maintain confidentiality and handle sensitive client and debtor information professionally.

Key Accountabilities:<br>Contact delinquent customers through phone, SMS, email, or field visits by negotiating repayment plans, settlements, or restructuring in line with policy and follow up on promises-to-pay and ensure commitments are met to record all interactions in the collections system accurately and on time. Ensure all collection activities comply with FRA regulations, consumer rights standards, and company policies and follow approved call scripts and professional conduct guidelines. Prepare daily updates on accounts contacted, promises secured, and payments received to support the Supervisor in compiling portfolio reports Highlight recurring issues or customer objections by daily following up to improve the process. Qualifications, Experience & Skills:<br>Bachelor’s degree in Finance, Economics, Business, or related field. Proficiency in English and Arabic languages (written and spoken). Familiarity with collections systems, dialers, and MIS reporting tools. Knowledge of FRA collections regulations and consumer protection requirements Tele-calling Team : 0–1 year of experience in call center or collection, preferably within communication, consumer finance companies or banking. Agency Team: 1–2 years of experience in the collection field, preferably within consumer finance companies.

Martico Reefer Solutions, an international freight forwarding and logistics company, is looking for an experienced Collection Accountant to join our Finance team and support efficient cash collection and receivables management. Key Responsibilities Follow up with customers to collect outstanding balances in line with agreed credit terms. Monitor overdue accounts and resolve payment discrepancies. Issue account statements, payment reminders, and collection notices. Track collection activities, payment commitments, and customer settlements. Prepare collection reports, aging analyses, and cash collection forecasts. Coordinate with Accounts Receivable, Sales, and Operations to improve collection efficiency. Support month-end closing and ensure compliance with company policies. Requirements Bachelor's degree in Accounting, Finance, Commerce, or a related field.3–5 years of experience in Collections or Accounts Receivable. Mandatory experience in the freight forwarding, logistics, shipping, or transportation industry. Strong knowledge of collections, credit control, customer account management, and aging analysis. Experience with ERP/accounting systems and advanced Microsoft Excel. Excellent communication, negotiation, analytical, and organizational skills. Very good command of English.<br>???? To apply: Send your updated CV to hr@marticoegypt.com with "Collection Accountant" in the email subject line.

EGXPRESS Licensee of Federal Express (Fed Ex) is seeking a Collection Officer to join our company.<br>Responsibilities:Coordinate the collection process between the customers and Filed Collectors through organizing the suitable dates and times for collections. Chase overdue invoices by telephone, email & letter within agreed timescales. Respond promptly to both client and internal inquiries. Resolve customers’ issues related to their accounts/ invoices and liaise with other departments –if needed-Investigate and evaluate customers’ credit requests to decide whether to a new credit is to be granted based on predetermined standards. Set up and maintain customer files. Present daily and monthly collection reports to the direct manager. Achieve personal/ team targets. Any other job-related duties.<br>Job requirements:Excellent Communication skills. Customer Focus & People skills. Negotiation skills. Problem Solving. Time management. Very good command of the English Language is a must both written & spoken (intermediate level)

Key Accountabilities:<br>Contact delinquent customers through phone, SMS, email, or field visits by negotiating repayment plans, settlements, or restructuring in line with policy and follow up on promises-to-pay and ensure commitments are met to record all interactions in the collections system accurately and on time. Ensure all collection activities comply with FRA regulations, consumer rights standards, and company policies and follow approved call scripts and professional conduct guidelines. Prepare daily updates on accounts contacted, promises secured, and payments received to support the Supervisor in compiling portfolio reports Highlight recurring issues or customer objections by daily following up to improve the process. Qualifications, Experience & Skills:<br>Bachelor’s degree in Finance, Economics, Business, or related field. Proficiency in English and Arabic languages (written and spoken). Familiarity with collections systems, dialers, and MIS reporting tools. Knowledge of FRA collections regulations and consumer protection requirements Tele-calling Team : 0–1 year of experience in call center or collection, preferably within communication, consumer finance companies or banking. Agency Team: 1–2 years of experience in the collection field, preferably within consumer finance companies.

Role Description The Senior Collections Specialist – Outdoor is a full-time, on-site role based in Cairo, Egypt, responsible for managing and optimizing cash collection processes from clients. This role involves conducting regular field visits to client premises, following up on overdue accounts, negotiating payment arrangements, and ensuring timely settlement of outstanding balances. The specialist will maintain accurate records of collection activities, reconcile accounts with the finance team, and prepare reports on collection performance and aging of receivables. Day-to-day responsibilities also include addressing client inquiries related to billing or payments, collaborating with customer service and operations teams to resolve disputes, and escalating complex issues in line with company policies. The role requires consistent adherence to ethical collection practices and maintaining professional relationships that support long-term client partnerships.<br>Qualifications Candidates should possess strong Debt Collection and Cash Collection skills, with experience managing overdue accounts and field-based collections. Candidates should possess excellent Communication and Customer Service skills to negotiate effectively, handle inquiries, and maintain professional client relationships. Candidates should possess solid Finance-related knowledge to understand invoicing, account reconciliation, and basic financial documentation. Candidates should possess strong organizational and time management skills, with attention to detail and the ability to prioritize multiple accounts. Candidates should possess proficiency in MS Office (especially Excel), basic reporting skills, and the ability to work independently in an outdoor, client-facing environment. Relevant experience in collections, banking, or facilities management is preferred; a diploma or bachelor’s degree in Finance, Business, or a related field is an advantage. Candidates should possess a valid ability to travel within Cairo and surrounding areas as required, and demonstrate integrity, resilience, and problem-solving capabilities.

Company Description Alfa Medical Group is a leading Egyptian healthcare provider with a long-standing legacy that began with El Safa Hospital in 1977. Since then, the group has expanded to include Alfa Scan and Alfa Laboratories, offering advanced diagnostic imaging and extensive laboratory services across the country. Alfa Medical Group operates two tertiary care hospitals with over 280 beds, 11 fully equipped Alfa Scan centers, and more than 230 Alfa Labs nationwide. The organization is committed to delivering high-quality, patient-centered care through modern facilities, specialized medical teams, and integrated healthcare services. Team members join a reputable group that values professionalism, integrity, and continuous improvement in healthcare delivery.<br>Job Description Alfa Labs is seeking a proactive Collection Agent to manage the collection of outstanding receivables from clients and insurance companies, ensuring cash flow targets are met while maintaining strong client relationships.<br>Key Responsibilities- Follow up on overdue accounts via phone, email, and in-person visits.- Negotiate payment plans and settlements with clients as needed.- Maintain accurate and up-to-date collection records.- Prepare regular aging reports and escalate high-risk accounts to management.- Coordinate with the AR and Claims teams on disputed or unresolved balances.- Ensure collection activities comply with company policy and relevant regulations.- Build and maintain positive relationships with clients to support timely payments.<br>Job Requirements• Bachelor's degree in Accounting, Finance, Business, or related field.• 3–5 years of experience in collections, preferably in healthcare/diagnostics.• Strong negotiation and interpersonal skills.• Persistent, target-driven, and well organized.• Proficiency in MS Excel and accounting/ERP systems.• Good command of written and spoken communication.

Key Responsibilities:• Monitor and follow up on accounts receivable balances and overdue invoices.• Communicate with clients to collect outstanding payments through calls, emails, and visits when needed.• Reconcile customer accounts and resolve payment discrepancies.• Prepare aging reports and provide regular updates on collection status..• Maintain accurate records of collection activities and customer communications.• Ensure compliance with company credit policies and procedures.• Support the finance team in improving cash flow and reducing outstanding receivables.<br>Qualifications:• Bachelor’s degree in Accounting, Finance, or Business Administration.• 0–2 years of experience in Collections Clerk (preferably in FMCG).• Good knowledge of Microsoft Excel. • Strong communication and negotiation skills.• Ability to work under pressure and meet collection targets.• Willingness to travel when required.

Job scope & purpose:<br>Under direct supervision, responsible for Invoicing and Revenue Recognition.<br>Key Accountabilities Ensures all invoices are issued on a timely basis and accurate manner, based on actual labor & material. Use all tools & systems available to ensure that all relevant data has been validated, considered and billed to the customer. Issue regular billings reports Enter Contracts and new Customer Orders in the system and maintain all relevant data i.e. Contracts, Customer PO, DNs, Job Completion Invoices & Cash collection process,Handle all customer inquiries related to billed services and invoices and escalate any issues as appropriate. Contract customers proactively to communicate invoicing information on service provided. Supervise the unbilled / un-transferred backlog in payments. Driving the cash collection process and follows thoroughly to the above-mentioned task, other activities and responsibilities may be individually defined.<br>Position Requirements Bachelor’s degree in business administration, Accounting / Finance Proficient computer skills Attention to details Good communication & influencing skills

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.</p> <h4>Join a diverse and talented team in Boston</h4> <p>We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.</p> <h4>The Role</h4> <p>This role oversees operational, financial and people related matters within our In-Room Dining department.</p> <p>To thrive in this role, the ideal candidate will have a solid track record in high quality hotels or Food & Beverage venues, a passion for delivering a memorable dining experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.</p> <p>The role balances the day-to-day management of the In-Room Dining operation whilst developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.</p> <p><strong>Hourly Rate:</strong> $29.13 per hour</p> <h4>What to expect from your work experience</h4> <ul> <li>Free medical and dental insurance for you and your eligible dependents.</li> <li>Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.</li> <li>Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.</li> <li>Complimentary meals at our employee cafeteria.</li> <li>401k participation with company matching program.</li> <li>Complimentary life insurance.</li> <li>Vacation and paid sick time off.</li> <li>And much more!</li> </ul> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p> <p>Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></p><p></p>

????Responsibilities:<br>. Collecting monthly due payments from individual cardholders.<br>. Processing collected amounts via POS machines at the company’s headquarters on the system for the Legal Affairs, Collection, and Corporate Clients departments.<br>. Following up with clients in case of failed deductions to determine the reason (e.g., insufficient funds or credit card change).<br>. Updating credit card details for installment deductions from individual cardholders and obtaining the necessary authorizations.<br>. Submitting a monthly collection report.<br>????Job Requirements:<br>. Bachelor’s Degree.<br>. (1 : 3) Years of working experience.<br>. Excellent knowledge of MS Office.

????Responsibilities:Collecting monthly due payments from individual cardholders. Processing collected amounts via POS machines at the company’s headquarters on the system for the Legal Affairs, Collection, and Corporate Clients departments. Following up with clients in case of failed deductions to determine the reason (e.g., insufficient funds or credit card change). Updating credit card details for installment deductions from individual cardholders and obtaining the necessary authorizations. Submitting a monthly collection report.<br>????Job Requirements:Bachelor’s Degree.(1 : 3) Years of working experience. Excellent knowledge of MS Office.<br>????Benefits:Premium Card Employee Profit Share. Social & Medical Insurance Training Plan A fast-paced, high-performing team. Life Insurance Rewards & Recognitions Learning & Development opportunities.

????Responsibilities:<br>. Collecting monthly due payments from individual cardholders.<br>. Processing collected amounts via POS machines at the company’s headquarters on the system for the Legal Affairs, Collection, and Corporate Clients departments.<br>. Following up with clients in case of failed deductions to determine the reason (e.g., insufficient funds or credit card change).<br>. Updating credit card details for installment deductions from individual cardholders and obtaining the necessary authorizations.<br>. Submitting a monthly collection report.<br>????Job Requirements:<br>. Bachelor’s Degree.<br>. (1 : 3) Years of working experience.<br>. Excellent knowledge of MS Office.

????Responsibilities:<br>. Collecting monthly due payments from individual cardholders.<br>. Processing collected amounts via POS machines at the company’s headquarters on the system for the Legal Affairs, Collection, and Corporate Clients departments.<br>. Following up with clients in case of failed deductions to determine the reason (e.g., insufficient funds or credit card change).<br>. Updating credit card details for installment deductions from individual cardholders and obtaining the necessary authorizations.<br>. Submitting a monthly collection report.<br>????Job Requirements:<br>. Bachelor’s Degree.<br>. (1 : 3) Years of working experience.<br>. Excellent knowledge of MS Office.

We are seeking a proactive and results-driven Collection & Tax Officer to join our growing team in Alexandria. We are looking for a highly organized and ambitious professional with strong experience in collections, client follow-up, taxation, and banking transactions. The ideal candidate should possess excellent negotiation and communication skills, a strong sense of ownership, and the ability to professionally represent the company with clients, consultants, contractors, and external parties.<br>Key Responsibilities• Manage and follow up on all company receivables, client payments, installments, and outstanding balances.• Conduct regular collection activities and ensure timely payment recovery.• Negotiate payment schedules and settlement plans with clients when necessary.• Follow up on post-dated cheques, due payments, and collection status.• Handle banking transactions and coordinate with banks regarding company accounts and financial activities.• Prepare and submit tax-related documents and ensure compliance with Egyptian tax regulations.• Manage and follow up on all applicable tax obligations, including:Value Added Tax (VAT) - Payroll Tax Withholding Tax Electronic Invoice System (E-Invoice) Coordinate with the Junior Accountant regarding accounting records and supporting documentation. Monitor financial commitments and assist management in maintaining healthy cash flow. Support management in financial negotiations and collection strategies. Maintain organized records of collections, taxes, contracts, and financial correspondence. Build and maintain professional relationships with clients and external stakeholders.<br>Requirements• Bachelor's degree in accounting, Finance, or a related field.• 3–6 years of experience in Collections, Taxation, Accounting, or Finance.• Experience in Engineering Consultancy, Construction, Real Estate Development, or Design-Build companies is preferred.• Strong knowledge of Egyptian tax regulations and tax filing procedures.• Hands-on experience with VAT, Payroll Tax, Withholding Tax, E-Invoice, and E-Receipt systems.• Excellent communication, negotiation, persuasion, and collection skills.• Strong personality with the ability to confidently follow up and recover outstanding payments.• Professional appearance and ability to represent the company externally.• Very good knowledge of Microsoft Excel and accounting systems.• Strong attention to detail and organizational skills.• Alexandria residents only.<br>Benefits• Full Social Insurance fully covered by the company with no deductions from the employee's salary.• Annual Leave: 15 working days during the first year of employment.• Weekly Days Off: Friday & Saturday.• Working Hours: 8:00 AM – 4:00 PM.• Professional, healthy, and growth-oriented work environment.• Clear career development and fast-track promotion opportunities based on performance.• Direct exposure to large-scale construction, consultancy, and development projects.• Opportunity to enhance both technical and commercial expertise through diverse and challenging assignments.• Continuous learning and professional development opportunities.• Competitive salary package based on qualifications and experience. Location: Alexandria, Egypt<br>If you are ambitious, eager to grow, and ready to take ownership of collections and financial operations within a dynamic and expanding organization, ???? Send your updated CV to: Hr_lejardincd@outlook.com???? WhatsApp: +20 155 419 9005 we would love to hear from you.

Job Purpose<br><br>To conduct preventive and corrective maintenance of Automatic Fare Collection (AFC) systems and equipment—including Gates,<br><br>TOMS, TVMs, LCUs, and SCUs—ensuring equipment functionality, minimizing downtime, and maintaining operational efficiency<br><br>across Cairo Metro Line 3 stations. The role includes performing diagnostics, servicing mechanical and electrical components,<br><br>supporting subcontractor performance, and maintaining service records.<br><br>Responsibilities/Duties<br><br>Profil de candidat recherché :<br><br>Maintenance Operations <br><br> Perform preventive and corrective maintenance on AFC systems and components such as gates, ticketing machines,<br><br>and local control units.<br><br> Assist AFC supervisors in executing scheduled maintenance tasks across assigned stations. Perform on-site fault diagnostics and replace or repair defective parts to restore system functionality. Respond promptly to mechanical or system failures, ensuring timely restoration of services.<br><br>Technical Support & Equipment Handling <br><br> Use and maintain maintenance tools, test devices, and calibration equipment in accordance with standards. Ensure tools and spare parts are available, properly stored, and in good working condition. Interpret blueprints and technical diagrams to assist with troubleshooting and repair tasks. Service mechanical components and ensure precise adjustments during repairs.<br><br>Subcontractor Supervision <br><br> Supervise and guide subcontractors to ensure adherence to preventive maintenance schedules and quality standards. Monitor subcontractor activities and report any deviations or concerns to the supervisor.<br><br>Documentation & Inventory <br><br> Maintain accurate service logs, fault reports, and spare parts usage records. Support in maintaining stock levels and initiating supply requests as necessary. Ensure proper housekeeping and organization of maintenance workspaces.<br><br>Safety & Compliance <br><br> Follow health and safety regulations and ensure compliance with organizational standards and applicable laws. Support environmental and safety initiatives and report potential hazards to the Executive Maintenance team. Ensure maintenance activities are carried out in accordance with appliance safety standards.<br><br>General Support <br><br> Assist with budget-related inputs as required. Perform other duties as assigned, contributing to the overall effectiveness of the maintenance operations.<br><br>Qualifications<br><br> High school diploma or equivalent; vocational certification in electrical, mechanical, or electro-mechanical fields. Ability to read and interpret technical blueprints and maintenance documentation. Physically capable of performing manual tasks in a time-sensitive environment.<br><br>Knowledge<br><br> General understanding of electrical, mechanical, and AFC systems. Familiarity with maintenance procedures, tools, and diagnostic equipment. Awareness of AFC systems and components is preferred.<br><br>Experience<br><br> 3-5 years of experience in AFC system maintenance, electro-mechanical servicing, or a similar technical field. Proven hands-on experience as a maintenance technician is preferred.<br><br>Desired Behaviors & Experiences<br><br> Strong communication and interpersonal skills. Ability to work independently and collaboratively within a team. High attention to detail and safety consciousness. Initiative and adaptability in dynamic operational environments. Strong problem-solving and troubleshooting capabilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> What you’ll do: <br><p>Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs.&nbsp;More from us :&nbsp;https://www.youtube.com/watch?v=JzZfovyFZcY <br></p><br><br><p>This role is for an experienced Collection Analyst within the EMEA Credit Management team. The primary purpose of the position is to provide expert credit management support for the customer portfolio, ensuring cash flow targets are consistently achieved and exceeded. The role focuses on improving cash flow, collaborating with business partners to enhance processes, communicating policy, and providing credit and commercial support to Sales, Operations, and customers.</p><br><br><p>The position requires proven experience in a credit function, process improvement capabilities, business and commercial acumen, and a strong change management mindset.</p><br><br><p>In addition, the role provides expert support to customers regarding reconciliations and investigations of unresolved customer claims that impact, or may impact, aged debt or bad debt on trade accounts. The successful candidate will liaise with key stakeholders and customers to manage complex investigations, provide effective communication, and recommend root-cause mitigation actions.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Drive cash collection performance across the Middle East region for the Electrical Division.</li><li>Manage an assigned customer portfolio to achieve collection, cash flow, and aged debt targets.</li><li>Lead the resolution of complex and long-term disputes across the EMEA portfolio.</li><li>Execute proactive collection activities using SAP, GetPaid, and Oracle systems.</li><li>Partner with customers, Sales, and Operations teams to improve the Order-to-Cash (OTC) process.</li><li>Build and maintain strong relationships with key customers and internal stakeholders.</li><li>Support commercial agreements, payment terms, and key credit-related decisions.</li><li>Manage credit procedures, stop shipment decisions, write-offs, reserves, and escalation processes.</li><li>Ensure data accuracy, receivables integrity, and compliance with credit management processes.</li><li>Provide cash forecasts, risk assessments, and collection recommendations to management.</li><li>Drive continuous improvement initiatives, process standardization, and system enhancements across the OTC cycle.</li><li>Maintain accurate customer master data and collaborate with regional Credit, Collections, and Risk teams.</li></ul><br> <br><p><strong>Qualifications</strong></p><br><br><ul><li>Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 3 years of experience in credit risk, collections, or a similar relevant role.</li></ul><br>Skills: <br><p><strong>Skills &amp; Experience</strong></p><br><br><ul><li>Proven technical expertise and knowledge of multiple ERP and financial systems; experience with Oracle and SAP is preferred.</li><li>Fluent spoken and written English is essential.</li><li>Experience within a high-performing credit function, working closely with Operations and Commercial teams in a multinational manufacturing environment.</li><li>Demonstrated ability to drive results and foster a culture of continuous improvement across multiple business units.</li><li>Strong customer relationship management skills, both internally and externally.</li><li>Ability to collaborate effectively with diverse teams and stakeholders, negotiate, influence, and operate successfully in an international organization.</li></ul><p><strong>What We Offer:</strong></p><br><br><p>Competitive compensation and benefits package<br>Challenging projects in dynamic collaborative team<br>Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.<br>We make your aspirations matter – Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University<br>We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.<br><span>#LI-SO1&nbsp;</span></p><br><br><br> </div>

▪️Job Description:. Manage team collection performance. . Develop and implement collection plans to improve rates. . Analyze customer payment behavior and identify negative trends. . Control the delinquency ratio within acceptable policy limits. . Assign tasks and customer accounts to team members.. Train the collection team to enhance efficiency. . Ensure timely completion of team tasks and adherence to deadlines.. Ensure compliant and high-quality customer interactions, including payment negotiations and settlements. . Manage feedback from external agencies regarding delinquent customers. . Track monthly collection targets for officers. . Achieve monthly collection goals.<br>▪️ Job Requirements:* Bachelor’s Degree.* +4 years of working experience. * Excellent knowledge of MS Office* Strong Communication and problem-solving Skills. * Time Management. * Proven Leader ship skills. * Detail Oriented. * Can work under pressure

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>JOB PURPOSE <br> To install, support, monitor, upgrade and maintain software application/solutions and ensure consistency within the assigned projects while taking into consideration industry best practices, and established projects requirements.</p><br><p>Description<br> 1.Provide support to the application delivery specialists while performing their tasks through transferring their know- how to help them complete their tasks if needed.<br> 2.Develop ideas and build different solutions for applications technical challenges during projects’ implementation<br> 3.Analyse business requirements, identify alternative solutions and recommend new approaches documented in the design documents to implement them on the applications and ensure alignment with the architecture principals. <br> 4.Analyse and diagnose technical problems, across all stages of implementing applications (build, test and rollout activities) to provide the solutions on the related systems to fix the issues.<br> 5.Prioritize applications issues based on application know how and business knowledge in co-ordination with different stakeholders.<br> 6.Work closely with vendors (if exists) in building the applications related components<br> 7.Participate in updating the business processes to reflect any changes in the requirements of the applications implementation.<br> 8.Contribute with other stakeholders on the application monitoring design and define the critical services for monitoring purposes.<br> 9.Support IT security in understanding access, roles and privileges according to established policies and procedures and applications capabilities<br> 10.Report to the application delivery technical leads any risks that may affect application deliverables<br> Reporting and Documentation<br> 11.Prepare the project related technical documentation to ensure the quality level of the project <br> 12.Prepare periodic reports.(weekly and monthly for the assigned tasks to be reviewed and approved by the technical lead.<br> Policies, Processes and Procedures<br> 13.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br> Day- to-day operations<br> 14.Follow the day-to-day operations related to own jobs in the Application Management, Development &amp; Digital Solutions department to ensure continuity of work.<br> Compliance<br> 15.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.<br></p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications &amp; Experience<br>  Bachelor’s degree in Engineering, Computer science or equivalent<br>  4-6 years of experience in Information Technology field.<br>  Awareness of business functions and the reflection on applications implemented.<br> Skills<br>  Very good command of English Language (Written &amp; Spoken)<br>  Good analytical skills<br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Company Description</strong><br><strong>We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.</strong><br><strong>Job Description</strong><br>Job Summary:<br>Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if the customer fails to respond; initiating repossession proceedings or service disconnection and keeping records of collection and status of accounts.<br><strong>Qualifications</strong><br>Education: Bachelor (Preferable to have a bachelor of commerce).<br>English: Very Good English<br>Experience: 2-3 years in the collection field or a similar position.<br>The job includes some customer visits when needed with 25% Travel inside Egypt.<br><strong>Additional Information</strong><br>- Solid Communications Skills<br>- Active Listening.<br>- Attention to details.<br>- Follow up skills.<br> </div>