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<span>1- End-to-End Logistics Management (Export & Import) Plan, execute, and optimize all inbound and outbound logistics activities, including exports of agricultural products and imports of machinery, equipment, fertilizers, spare parts, and operational materials.<br> 2- Freight, Transport & 3PL Management Select, contract, and manage freight forwarders, shipping lines, airlines, and transport providers; negotiate rates; optimize routes and container utilization; and ensure service level compliance.<br> 3- Customs, Government Agencies & Trade Compliance Act as the main point of contact with authorities whenever required, ensuring smooth clearance and full regulatory compliance 4- Export Subsidy File Management Oversee and follow up the export subsidy file, ensuring accurate documentation, timely submission, and full compliance with government subsidy program requirements to maximize financial recovery.<br> 5- Documentation & International Trade Execution Ensure accuracy and completeness of all logistics documentation, including commercial invoices, packing lists, certificates of origin, phytosanitary certificates, bills of lading, airway bills, and insurance documents.<br> 6- Cold Chain, Quality & Asset Protection Safeguard product quality through strict cold chain control for perishable exports; monitor temperature logs; investigate logistics-related quality claims; and protect high-value equipment and machinery during transport.<br> 7- Cost Control, Budgeting & Performance Management Develop and manage the logistics budget; track KPIs such as OTIF, cost per shipment, transit time variance, claims rate, and container utilization; and identify cost-saving and efficiency improvement opportunities.<br> 8- Stakeholder Coordination, Risk Management & Process Improvement Coordinate closely with Farms, Packing Houses, Sales, Quality, Finance, and External Partners; manage logistics risks (port congestion, weather, container shortages, regulatory changes); and drive continuous process improvement and digitization.<br> Annual Bonus Medical Insurance Education: Bachelor’s degree in supply chain management, Logistics, International Trade, Business Administration, or a related field.<br> Professional certification (e.<br>g., CSCP, CILT, FIATA) is a strong advantage.<br> Experience 7-10 years of experience in logistics operations (export & import) , preferably in agri-business, manufacturing, FMCG, or perishables .<br> Proven experience managing international shipments , cold chain logistics, and export documentation.<br> Hands-on experience working with freight forwarders, customs brokers, and shipping lines .<br> Experience in Middle East, Europe, or GCC export markets is a strong plus.<br> Technical & Functional Skills Strong knowledge of: Incoterms Export documentation International trade compliance Cold chain logistics Freight negotiation Proficiency in ERP systems and logistics tracking tools.<br> Strong analytical and reporting skills.<br> Advanced MS Excel and reporting tools proficiency.<br> Competencies & Skillset: Crisis management and problem-solving Attention to detail Commercial acumen Communication Strategic outlook Customer focus Ownership & Accountability</span> </div>
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<p>A strong candidate is sought for the role of <b>Performance Marketing Manager</b> possessing extensive experience in developing and executing digital marketing strategies, managing paid advertising campaigns, analyzing data, and driving growth based on results. The candidate will be responsible for leading performance marketing efforts aimed at increasing potential customers, optimizing return on ad spend (ROAS), and reducing customer acquisition costs (CAC), while improving conversion rates across various digital channels.</p><p><br></p><p><b>Responsibilities: </b></p><p>· Develop marketing strategies aligned with the company’s vision and strategic objectives.</p><p>· Manage brand identity through building and enhancing the corporate identity that reflects professionalism and adherence to prevailing regulations.</p><p>· Build and prepare annual, quarterly, and monthly marketing plans.</p><p>· Effectively manage advertising budgets and allocate them across appropriate channels and platforms.</p><p>· Manage and operate digital advertising campaigns across platforms such as Google Ads, (Meta/Instagram), LinkedIn, TikTok, etc., according to the company’s strategy.</p><p>· Review and develop official marketing content (advertisements and interactive campaigns, articles, and awareness posts, and awareness videos)</p><p>· Develop customer acquisition strategies and enhance the customer journey.</p><p>· Monitor the customer journey from advertisement to conversion and optimize weak points within it.</p><p>· Develop and implement paid advertising strategies aimed at increasing the number of potential customers (Leads) and improving the quality of targeted customers.</p><p>· Analyze campaign performance daily and weekly and provide accurate reports on performance and recommendations for improvement.</p><p>· Optimize customer acquisition cost (CPA) and increase return on ad spend (ROAS).</p><p>· Conduct A/B testing on advertisements (headlines, images, targeting, and messaging) to continuously improve results.</p><p>· Build and develop target audiences based on data and behaviors.</p><p>· Monitor changes in advertising platform algorithms and update strategies accordingly.</p><p>· Prepare monthly performance reports outlining results, challenges, and improvement plans.</p><p>· Improve landing page quality to increase conversion rates.</p><p>· Manage the team and coordinate with the design and content creation team to produce high-performance advertisements.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>· Bachelor’s degree in Marketing, Business Administration, E-commerce, or any related field.</p><p>· 5 to 7 years of practical experience in digital marketing and managing advertising campaigns.</p><p>· Strong practical experience in managing advertising campaigns across Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads.</p><p>· Familiarity with analytics tools and managing advertising campaigns, such as Google Analytics 4 (GA4), Google Ads, Google Ads Conversion Tracking, and Meta Ads Manager.</p><p>· Ability to analyze data and make performance-based decisions.</p><p>· Strong skills in testing and optimizing campaigns (A/B Testing).</p><p>· High communication skills and ability to clearly explain results and recommendations to management.</p><p>· Good understanding of customer behavior in the services sector, preferably in consulting and (B2B).</p><p>· Previous experience working with marketing companies is required.</p></div>
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Company Description<br><p>Together with 7,300 colleagues at 49 locations in over 20 countries, we are the strategic lifecycle partner for the pharmaceutical, biotechnology, and food industries. With streamlined processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. Among other examples, we ensure that vaccines are safely filled and that pharmaceuticals are produced reliably and in compliance with regulations. We even help package your favorite chocolate and snacks quickly and with high precision.</p><br><p><strong>Apply now and become part of our team!</strong></p><br><br>Job Description<br><p>Are you an expert in Pharma solid machinery looking for your next challenge? We are looking for an ambitious, hands-on, and self-organized <strong>Field Service Engineer</strong> to join our team as soon as possible. In this role, you will be responsible for the installation, commissioning, maintenance, and troubleshooting of premium solid pharmaceutical processing and packaging equipment.You will carry out inspections, maintenance, repairs, training and analysis on our customers' machines.</p><br><ul><li><strong>Technical Maintenance & Repairs:</strong> Carry out routine inspections, preventive maintenance, repairs, technical analysis, and troubleshooting on our customers' machines using your precise mechanical and electrical knowledge.</li><li><strong>Downtime Support:</strong> In the event of machine downtime, provide active, rapid support in solving problems on site or over the phone (helpline) to quickly improve machine performance.</li><li><strong>Continuous Development:</strong> Regularly take part in internal, external, and manufacturer training courses to maintain and further develop your technical expertise and skills.</li><li><strong>Acceptance Testing:</strong> Provide active technical support during machine acceptance tests both at the factory and directly at our customers' sites.</li><li><strong>Customer Training & Interaction:</strong> Train customers in the proper operation, modifications, and modernizations, as well as basic adjustment and safety rules. Your confident and engaging communication skills form the basis for professional dealings with national and international customer</li><li><strong>Commercial Awareness:</strong> you might be reqeusted to Present our service products—such as modernization or spare parts packages—to customers, advise them on the advantages/disadvantages, and act as a strong link to the Service Sales department.</li></ul><br>Qualifications<br><ul><li>Education: A formal university degree in Mechanical Engineering </li><li>Experience: 3 to 5 years of proven hands-on field service or customer-facing maintenance experience, specifically with Solid Pharma Machines (OSD, granulation, capsules, tablet press, granulators).</li><li>Brand Knowledge: Direct experience working with BOSCH / SYNTEGON equipment (such as GKF capsule fillers and TPR tablet presses) is highly preferred. Similar competitive machine experience is also welcome </li><li>Languages: Excellent communication skills in English are required. Further language skills are a plus.</li><li>Mindset & Mobility: Highly flexible, self-organized, precise way of working, and a strong willingness to travel frequently for business trips to customer sites.</li></ul><br>Additional Information<br><p><strong>We Offer:</strong></p><br><ul><li>A competitive salary and benefits package.</li><li>Opportunities to work with market-leading, high-end pharmaceutical technologies.</li><li>A dynamic and supportive team culture </li><li>Long-term career growth in a vital and expanding industry.</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Product Manager will join our MEA & India Nalco Water Product Line Management Team to help our customers meet their goals, drive value delivery to differentiate Ecolab from our competition, and impact the achievement of our ambitious growth targets . The product manager will be responsible for the continuous development of several product lines to enable our customers to meet their operational & sustainability goals and achieve profitable growth for Ecolab. What will you do? Partner with one or more Nalco Water divisions to drive growth by collaborating on the Innovation projects and strategic growth bets. Based on an understanding of our customer needs, continuously develop & optimize a portfolio of water treatment products to enable sustainable and profitable growth aligned with divisional priorities/goals and an understanding of our customers needs. Own a healthy offering with differentiated, cost competitive and regulatory compliant products to create customer value Collaborate with global & regional RD&E and divisional marketing teams to develop and commercialize new offerings and to lead cross divisional innovation projects in the IMEA region to meet our financial targets. Drive the improvement of the portfolio competitiveness through cost savings/avoidance projects with cross functional teams. Support the sales teams with marketing materials such as a product compendium, product selection guides and corresponding training. Own competitive intelligence and market analysis to identify market trends to meet unmet customer needs and to propose M&As Stay current on market standards, trends and practices and understand impact on Ecolab product line and business. What s in it for you: Be part of a team managing a portfolio of 500+ products that generate $300M+ of sales across 5 divisions (Light, Heavy, Paper, Mining & Downstream) in a dynamic & high growth region The opportunity to take on some of the world s most meaningful challenges, helping customers with their water, food safety, health and climate goals. The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. A flexible and autonomous work atmosphere. An international company culture where safety is key and offers various possibilities for personal development and career growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Qualifications:</strong> Education: Chemist, chemical engineer, or related engineering or science educations with a bachelor or master 8 years + experience in the water treatment industry. Business-to-business marketing experience. Ability to relate to influential people and complex organizational structures strong interpersonal and relationship building skills. Project Management skills. <strong>Preferred Qualifications:</strong> MBA, preferably in Marketing</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.</p><p>Position Overview We're looking for a Product Engineer to help define, promote, and deploy interface solutions for hardware-assisted acceleration using Veloce emulation and prototyping solutions. As part of our worldwide Veloce experts team, you'll work with leading-edge semiconductor and systems customers on pre- and post-silicon validation, verification, and software bring-up of complex SoC and FPGA designs. You'll leverage advances in co-emulation technologies and Veloce VirtuaLAB-based solutions, bringing strong technical expertise, leadership, and a passion for innovation to drive customer success.</p><p>Responsibilities:</p><ul><li>Assist Application Engineers (AEs) and customers with the integration and debugging of interface solutions in a hardware-assisted verification environment.</li><li>Create or support example designs for solutions that use QEMU-based test software.</li><li>Develop and deliver technical training presentations to the Siemens field team and customers, focusing on interface solutions for Veloce emulation and prototyping platforms.</li><li>Drive the adoption of Veloce technology at customer sites by applying hands-on technical expertise and working directly with customers to ensure successful technical outcomes.</li><li>Deliver exceptional technical customer support to build strong relationships and ensure long-term customer satisfaction.</li><li>Work closely with the Sales team to develop and execute strategies that expand the business.</li><li>Provide product feedback and enhancement ideas to the product development teams.</li><li>Troubleshoot and resolve technical issues while working closely with team members to ensure customer success.</li><li>Communicate customers' technical requirements to the Product Marketing team.</li><li>Assist other engineers in the design, development, and implementation of large-scale solutions across multiple software products and hardware platforms.</li><li>Provide business and technical feedback to software and hardware development teams.</li><li>Prepare and deliver in-depth technical papers and presentations for customer management and technical conferences.</li><li>Work independently on complex projects with minimal supervision, exercising sound judgment and discretion.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree with 5+ years of relevant experience, or a Master's degree with 3+ years of relevant experience.</li><li>Familiarity with Verilog and SystemVerilog.</li><li>Experience using UVM-based or SystemC-based verification environments.</li><li>Understanding of one or more industry-standard interface protocols, such as PCIe, Ethernet, AMBA-based protocols, or memory interface protocols.</li><li>Experience with memory interface protocols such as DDR5, LPDDR5/LPDDR6, HBM3/HBM4, and/or SPI NOR/NAND.</li><li>Experience working with the DDR PHY Interface (DFI).</li><li>Previous customer-facing experience, such as an Application Engineer at an emulation or prototyping systems provider.</li></ul><p></p></section>
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<span>Master Works is seeking a highly experienced Pre-sales, Senior Engineer who will serve as a trusted technical advisor throughout the sales lifecycle, partnering with sales teams, technology partners, and customers to design innovative digital transformation solutions.<br> The role is responsible for understanding customer business challenges, defining solution architectures, preparing winning technical proposals, leading technical engagements, and supporting strategic opportunities across Data, Cloud, Artificial Intelligence (AI), Application Modernization, and Integration domains.<br> The ideal candidate should combine strong technical expertise with commercial awareness and exceptional presentation and communication skills to drive successful business outcome.<br> Key Responsibilities: Engage with customers to understand business objectives, functional requirements, and technical challenges.<br> Design end-to-end solution architectures that align with customer requirements and enterprise architecture principles.<br> Develop scalable, secure, and cost-effective solutions across Cloud, Data, Artificial Intelligence (AI), Application Modernization, and Integration domains.<br> Recommend the most suitable technologies, products, and implementation approaches.<br> Lead customer discovery workshops and technical requirements gathering sessions.<br> Present technical solutions and conduct product demonstrations for customers and stakeholders.<br> Build and maintain trusted relationships with customer technical teams, enterprise architects, and business stakeholders.<br> Collaborate with strategic technology partners to position joint solutions.<br> Work closely with Sales, Delivery, Consulting, Product Management, and PMO teams throughout the sales cycle.<br> Prepare high-quality technical proposals, solution documents, Statements of Work (SOWs), and responses to RFPs/RFIs/RFQs.<br> Support the sales team during customer meetings, technical presentations, and solution discussions.<br> Provide knowledge transfer and technical handover to delivery teams after project award.<br> Mentor and support junior presales engineers while contributing to the development of internal best practices.<br> Maintain version control and ensure consistency, accuracy, and quality across all technical and proposal documentation.<br> Ensure compliance with internal standards, customer requirements, and industry best practices.<br> Stay up to date with emerging technologies, market trends, and competitive solutions in Cloud, Data, AI, and Digital Transformation.<br> Bachelor's degree in Computer Science, IT, or a related field (Master's is a plus).<br> 7+ years of experience in Presales, Solution Consulting, or Solution Architecture.<br> Strong knowledge of Cloud, Data, AI, Application Modernization, and Integration solutions.<br> Experience in solution design, technical proposals, and RFP/RFI responses.<br> Understanding of databases, data platforms, and enterprise architecture.<br> Excellent technical writing, presentation, and communication skills.<br> Experience working with cross-functional teams and customer stakeholders.<br> Familiarity with proposal management and document authoring tools.<br> Strong analytical, problem-solving, and stakeholder management skills.<br> Ability to manage multiple opportunities and work in a fast-paced environment.<br> Job Location: HQ</span> </div>
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<b>Job Description</b><br>You are about to apply for a certified Top Employer 2026 <br> <br> Ready to be part of one of the Market Leaders in Egypt? Apply now <br> <br> Raya Smart Buildings: one of Raya's subsidiaries is hiring a <b>Senior Accounting</b> <br> <br> Role Description: <br> <ul> <li> Maintain and oversee all accounting activities, including general ledger, accounts payable/receivable, bank reconciliations, and payroll. </li> <li> Oversee accounting for charging revenue (pay-per-use, subscription, roaming agreements / Review contracts and determine appropriate revenue treatment </li> <li> Ensure compliance with local accounting standards, tax regulations, and internal policies. Prepare documentation for audits and liaise with auditors. </li> <li> Monitor cash flow, manage working capital, and oversee payments and collections. </li> <li> Process vendor invoices, and operational costs, and ensure accurate and timely payments while maintaining internal controls. </li> <li> Perform bank reconciliations daily/ weekly to ensure all receipts and payments are accounted for. Reconcile AR and AP balances monthly to confirm ledger accuracy. </li> <li> Ensure accurate costing and asset tagging </li> </ul><br><b>Skills Description</b><br><ul> <li> From 3 to 5 years of experience </li> <li> Bachelor's degree in Accounting </li> <li>Experience with Accounting software</li> <li>Basic understanding of Financial Statments and accounting principles</li> <li>Proven experience in a collection, accounts receivable, AP financial role</li> <li>Strong attention to detail with strong Organizational Skills</li> <li>Effective Verbal and written communication skills</li> <li>Excellent communication and Negotiation skills</li> <li>Proficient in Microsoft Excel and other productivity tool</li> </ul><br><b>Job Details</b><br>Job Title<br> <br>Senior Executive (Accounting)<br>Job Country<br> <br>Egypt<br>Job City<br> <br>6th of October<br>Job Role<br> <br>Accounting/Banking/Finance<br>Employment Status<br> <br>Full time<br>Employment Type<br> <br>Employee<br><b>Preferred Candidate</b><br>Career Level<br> <br>Senior Executive<br>Residence Location<br> <br>Egypt<br>Candidate Nationality<br> <br>Egypt<br><b>Raya Holding for Financial Investments</b><br> <br> Investment, Securities & Funds Egypt 500 employees or more +123.1.234.567 https://rayacorp.com/ <br>Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations. Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania. Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric. <br><b>Similar Jobs</b><br>See All<br> </div>
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<span>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a Telecom Data Lakehouse/Data Warehouse.<br> The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.<br> Key Responsibilities Gather and analyze business requirements from stakeholders across telecom domains such as Customer, Billing, CRM, Network, Revenue Assurance, Finance, Sales, Marketing, and Digital Channels.<br> Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.<br> Document business processes, functional requirements, and business rules.<br> Capture business requirements into functional specifications for Data Engineers, Data Modelers, ETL Developers, and BI Developers.<br> Define source-to-target mapping requirements and validate data transformations.<br> Collaborate with Solution Architects and Data Modelers to ensure business requirements are accurately reflected in the Data Lakehouse/Data Warehouse design.<br> Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.<br> Support the definition of data quality rules, validation criteria, and reconciliation requirements.<br> Review ETL mapping documents and ensure business logic is correctly implemented.<br> Work closely with Data Engineers during development to clarify business rules and resolve functional issues.<br> Participate in User Acceptance Testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.<br> Maintain business glossaries, metadata, and documentation.<br> Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.<br> Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.<br> Strong business analysis and requirement elicitation skills.<br> Excellent stakeholder management and communication skills.<br> Experience documenting business requirements and functional specifications.<br> Strong analytical and problem-solving skills.<br> Understanding of relational databases and SQL.<br> Basic knowledge of data warehousing concepts such as: Facts and Dimensions Star Schema Snowflake Schema Slowly Changing Dimensions (SCD) Data Lineage Metadata Management Data Quality Experience working in Agile/Scrum environments.<br> Preferred Technical Knowledge SQL Data Warehouse / Data Lakehouse architecture ETL concepts and data integration Data Mapping documentation Data Quality frameworks BI and Reporting platforms Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.<br> Deliverables Business Requirement Documents (BRD) Functional Requirement Specifications (FRS) KPI Definitions Data Dictionary Business Glossary Data Validation and UAT Test Cases Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related field.<br> 2–4 years of experience as a Business Analyst in Data Warehouse, Data Lakehouse, or Business Intelligence projects.<br> Experience in the telecommunications industry is highly preferred.<br></span> </div>
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<p><span><span><strong>Job Description: Lead MIS Analyst & Workforce Management (Voice & </strong></span></span></p><br><p><span><span><strong>Non</strong></span></span><span><span>‑</span></span><span><span><strong>Voice Contact Center) </strong></span></span></p><br>Role Overview <p>The Lead MIS & WFM Analyst will drive operational efficiency through advanced reporting, automated dashboards, accurate forecasting (including Erlang‑C), capacity planning, scheduling, and real-time monitoring across voice and non‑voice channels. The role ensures seamless alignment between workload demand, staffing supply, and SLA expectations. </p><br>Key Responsibilities <p>1. MIS, Reporting & Automation </p><br><ul><li>Develop and publish accurate daily/weekly/monthly performance reports. </li><li><p>Build agent/team/process scorecards for voice & non‑voice channels. </p><br></li><li>Provide SLA, AHT, abandonment, productivity, and quality KPI reports. </li><li>Automate repetitive reports using Excel Macros/VBA, Power Query, SQL. </li><li>Create real-time automated dashboards for leadership. </li><li>Conduct trend analysis, SLA deep-dives, variance analysis, and provide insights. </li><li>Maintain data integrity across MIS databases. </li></ul><p>2. Workforce Management (Forecasting, Scheduling & Real-Time) </p><br>Forecasting <ul><li><p>Build interval-level forecasts using Erlang‑C/Erlang‑A for voice. </p><br></li><li>Forecast volumes for email, chat, back-office tasks using workload models. </li><li>Create short-term, mid-term, and long-term forecasts. </li><li>Conduct what-if analysis and assess seasonal patterns. </li></ul>Capacity Planning <ul><li>Prepare staffing plans with shrinkage, skill mix, channel distribution. </li><li>Suggest hiring, training, cross-skilling, overtime requirements. </li></ul>Scheduling & Rostering <p><span><span>Classification: Internal Use </span></span></p><br><ul><li>Create optimized shift schedules and leave planning. </li><li>Ensure staffing adequacy across intervals for all channels. </li></ul>Real-Time Monitoring <ul><li>Monitor queues, adherence, occupancy, SLA delivery. </li><li>Coordinate intra-day adjustments with operations. </li></ul>Required Technical Skills <ul><li>Advanced Excel (VBA/Macros), Power BI, SQL. </li><li>Automation experience (Power Query, BI refresh, scripting). </li><li><p>Strong knowledge of Erlang‑C, Erlang‑A forecasting models. </p><br></li><li>Experience with WFM tools such as Verint and Avaya. </li><li>Understanding of ACD/IVR systems. </li></ul>Soft Skills <ul><li>Analytical thinking, stakeholder management, communication skills. </li><li>Leadership skills and attention to data accuracy. </li></ul>Qualifications & Experience <ul><li><p>Bachelor’s degree. </p><br></li><li>5–8+ years in MIS & WFM roles in a contact center environment. </li><li><p>Experience across both voice and non‑voice channels. </p><br></li><li>Automation expertise preferred. </li></ul>KPIs <ul><li>Forecast accuracy. </li><li>Schedule adherence & staffing efficiency. </li><li>SLA performance. </li><li>Report accuracy & automation success. </li><li><p>Productivity improvements. </p><br></li></ul><br> </div>
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<p>We’re looking for a <b>Staff Software Engineer - Backend</b> to join Procore’s <b>Engineering team</b>. In this role, you’ll help revolutionize a historically underserved industry by building scalable SaaS solutions. Your primary goal is to translate fundamental customer needs into robust backend architectures and technological solutions that impact the way communities are built.</p><br><br><br><p>As a <b>Staff Software Engineer - Backend</b>, you’ll partner with infrastructure, platform, and product teams to design and build high-scale systems that serve millions of users. Use your deep experience in distributed systems, technical leadership, and strategic mindset to establish development standards and drive large technical initiatives. Join us to build software that shapes the physical world.</p><br><br><p>This position reports into the<b> Software Engineering Manager </b>and will be based in our <b>Cairo, Egypt office.</b> We’re looking for someone to join us immediately.</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul>
<li><p>Establish technical standards for development teams and collaborate on cross-functional initiatives with infrastructure and platform teams.</p><br><br></li>
<li><p>Build and maintain scalable solutions using Ruby on Rails, Node.js, and Java, hosted on AWS and Kubernetes.</p><br><br></li>
<li><p>Mentor and develop fellow teammates by conducting code reviews, pairing, and providing technical guidance.</p><br><br></li>
<li><p>Design and implement complex backend systems that balance immediate operational needs with long-term strategic goals.</p><br><br></li>
<li><p>Enhance and maintain modern Continuous Integration and Continuous Delivery (CI/CD) systems (using CircleCI and ArgoCD) to support rapid deployment.</p><br><br></li>
<li><p>Ensure system reliability and performance by overseeing testing, staging, deployment, and monitoring processes across the development lifecycle.</p><br><br></li>
<li><p>Leverage a tech stack that includes Postgres, Typescript, and an evolving microservices architecture to solve complex problems.</p><br><br></li>
<li><p>AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction.</p><br><br></li>
</ul><br><p><b>What we’re looking for:</b></p><br><br><ul>
<li><p>Bachelor’s Degree in Computer Science, Engineering, a related field, or equivalent work experience.</p><br><br></li>
<li><p>8+ years of software engineering experience with a strong focus on fundamentals, Test Driven Development (TDD), and system design.</p><br><br></li>
<li><p>Professional experience with Ruby on Rails, Node.js, Python, Golang or Java is highly preferred.</p><br><br></li>
<li><p>Proven experience working with software, platforms, and infrastructure at scale, managing thousands of hosts and millions of users.</p><br><br></li>
<li><p>Expertise in building and maintaining modern Continuous Integration and Continuous Delivery systems at scale.</p><br><br></li>
<li><p>Experience working on Document Management systems is highly desirable.</p><br><br></li>
<li><p>Experience leading large technical initiatives with the ability to course-correct and adapt as needed.</p><br><br></li>
<li><p>Ability to understand tradeoffs between short-term and long-term goals to balance immediate needs with strategic initiatives.</p><br><br></li>
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<p><span><b>About Signify</b></span></p><br><br><p>Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.</p><br><br><p>At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.</p><br><br><p>Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. </p><br><br><p><span><b>More about the role</b></span></p><br><br><p><span><b>Job Summary</b></span></p><br><p>Ensures proper and efficient handling of orders from placement to delivery. Verifies each step of the process aligns with customer requirements and timelines.</p><br><p><span>Key Areas of Responsibility</span><br>• <span>Coordinates the shipment of products to customers, ensuring that all deliveries are executed in line with the logistical agreements made with the customer and applicable shipping regulations and procedures.</span><br>• <span>Reports out performance and potential improvement areas to the Logistics Account Manager.</span><br>• <span>Regularly communicates with the Logistics Account Manager to ensure that all shipments are in compliance with contract terms and customer expectations.</span><br>• <span>Monitors the status of shipments and escalates any issues to the Logistics Account Manager as necessary.</span><br>• <span>Collaborates with the warehouse team to ensure that all products are properly packaged and labeled for shipping with accurate records of all shipping activities, including tracking numbers, delivery dates, and any issues that arise during shipping.</span><br>• <span>Analyzes root causes in case of non-performance and/or customer complaints related to the logistics service agreements.</span><br>• <span>Maintains a high level of customer service, responding promptly to customer inquiries and concerns regarding shipping.</span></p><br><p><span>Critical Experiences</span><br>• Bachelor’s degree in supply chain management<b>, </b>commerce, business adminisration, or a related field.</p><br><p>• 2-3 years of experience in logistics coordination or supply chain management (import & export), with a focus on shipping operations and customer service.</p><br><br><p><span><b>Everything we’ll do for you</b></span></p><br><br><p>You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. </p><br><br><p>Come join us, and together we can light up the future.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <br> <div>Job Description</div> <br> <p>The <strong>Procurement Manager</strong> is responsible for building and leading the end-to-end procurement function for Portaluna, Ras El Hekma. You will define sourcing strategy, establish supplier networks, and ensure all goods and services reflect the brand s design vision, operational needs, and ultra-luxury standards.</p> <p>From pre-opening through operations, you will play a critical role in shaping how the hotel comes to life ensuring quality, value, and consistency across every touchpoint.</p> <p> <strong>What you ll do </strong> </p> <p> </p> <p> <strong>Pre-Opening Responsibilities</strong> </p> <ul> <li>Establish the full procurement framework, including policies, workflows, approval processes, and governance structures.</li> <li>Lead sourcing and procurement for FF&E, OS&E, services, and all operational requirements for launch.</li> <li>Identify, evaluate, and onboard local and international suppliers aligned with brand standards and project timelines.</li> <li>Partner with design, project, finance, and operations teams to align specifications, budgets, and delivery schedules.</li> <li>Develop procurement tracking systems, reporting tools, and dashboards to ensure transparency and control from day one.</li> </ul> <p> <strong>Operational Responsibilities</strong> </p> <ul> <li>Manage end-to-end procurement activities, ensuring efficiency, compliance, and cost effectiveness.</li> <li>Oversee supplier performance, contract negotiations, and commercial agreements.</li> <li>Monitor budgets, purchase orders, and spend analysis to support financial discipline and value optimisation.</li> <li>Ensure timely delivery of goods and services to support seamless hotel operations.</li> <li>Work closely with operational departments to translate needs into effective sourcing solutions.</li> </ul> <p> <strong>Supplier & Stakeholder Management</strong> </p> <ul> <li>Build and maintain strong relationships with regional and global suppliers.</li> <li>Negotiate contracts that balance quality, cost, and brand alignment.</li> <li>Continuously evaluate supplier performance and drive accountability and improvement.</li> <li>Act as a key commercial partner to all departments across the hotel.</li> </ul> <p> <strong>Brand & Compliance</strong> </p> <ul> <li>Ensure all procurement activity reflects Portaluna and Morgans Originals brand standards.</li> <li>Promote ethical sourcing, sustainability, and responsible procurement practices.</li> <li>Maintain full compliance with internal governance, audit requirements, and local regulations.</li> <li>Support a culture of transparency, accountability, and operational excellence.</li> </ul> <p> </p> <br> <div>Qualifications</div> <br> <p> <strong>What we re looking for </strong> </p> <ul> <li>Degree or diploma in Supply Chain Management, Procurement, Business Administration, or a related field. Professional certifications (CIPS or equivalent) are an advantage.</li> <li>Minimum 5+ years experience in procurement, ideally within luxury hospitality, lifestyle, or large-scale pre-opening developments.</li> <li>Strong knowledge of end-to-end procurement processes including sourcing, contract negotiation, supplier management, and cost control.</li> <li>Proven ability to manage FF&E, OS&E, and operational procurement in a high-volume, deadline-driven environment.</li> <li>Excellent negotiation, communication, and stakeholder management skills, with a strong commercial mindset.</li> <li>Highly organised, detail-oriented, and solutions-driven, with the ability to balance quality, cost, and timelines effectively.</li> <li>Fluency in English; Arabic and additional languages are a plus.</li> </ul> <div><br></div><ul> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary We are seeking an experienced DevOps Engineer to design, implement, and optimize CI/CD pipelines, infrastructure automation, and cloud-native deployment processes. The ideal candidate will have expertise in DevOps practices, Infrastructure as Code (IaC), release automation, containerization, and GitOps to enable secure, scalable, and reliable software delivery across enterprise environments. Key Responsibilities Design, build, and maintain automated CI/CD pipelines for application delivery. Implement Infrastructure as Code (IaC) to automate infrastructure provisioning and configuration. Develop and manage release automation processes to ensure reliable and repeatable deployments. Implement GitOps practices and deployment automation across multiple environments. Integrate code quality, security scanning, and testing into CI/CD pipelines. Collaborate with Development, Platform Engineering, QA, and Security teams to streamline software delivery. Monitor, troubleshoot, and optimize build, deployment, and release processes. Automate operational tasks using scripting and configuration management tools. Ensure platform security, scalability, availability, and compliance with enterprise standards. Maintain technical documentation and operational runbooks. Must-Have Skills Strong experience designing and managing CI/CD pipelines . Experience with GitLab OR Jenkins for continuous integration and continuous delivery. Experience implementing Infrastructure as Code (IaC) using Terraform OR Ansible . Experience with Argo CD or comparable GitOps deployment tools. Experience with SonarQube for code quality and static code analysis. Experience with Release Automation tools and deployment strategies. Hands-on experience with Docker OR Kubernetes for containerization and orchestration. Strong scripting skills using Bash OR PowerShell OR Python . Experience with Git version control and branching strategies. Strong understanding of DevOps principles, automation, and cloud-native architectures. Good to Have Experience with AWS OR Microsoft Azure OR Google Cloud Platform (GCP) . Experience with Helm OR Kustomize . Experience with Prometheus OR Grafana OR ELK Stack for monitoring and observability. Knowledge of HashiCorp Vault or other secrets management solutions. Experience implementing DevSecOps and security automation. Familiarity with Agile, Scrum, and Site Reliability Engineering (SRE) practices. Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or a related field. 3 12+ years of experience in DevOps, Infrastructure Automation, Platform Engineering, or Cloud Engineering. Preferred Skills Experience designing enterprise-scale CI/CD and GitOps platforms. Strong understanding of software release management and deployment best practices. Experience delivering cloud modernization and DevOps transformation initiatives. Excellent analytical, troubleshooting, and communication skills. Ability to build secure, scalable, highly available, and automated software delivery platforms.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or a related field. 3 12+ years of experience in DevOps, Infrastructure Automation, Platform Engineering, or Cloud Engineering. Preferred Skills Experience designing enterprise-scale CI/CD and GitOps platforms. Strong understanding of software release management and deployment best practices. Experience delivering cloud modernization and DevOps transformation initiatives. Excellent analytical, troubleshooting, and communication skills. Ability to build secure, scalable, highly available, and automated software delivery platforms.</p><p></p></section>
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Delivering truly memorable experiences is a complex and ever-evolving operation. To keep things running smoothly, we’re looking for an Director of Operations who knows how to bring the best out of people, maintain exceptional standards and maximise financial returns.<br><strong>A little taste of your day-to-day:</strong><br>Every day is different at IHG, but you’ll mostly be:<br>•Working closely with your General Manager – while also occasionally acting up in their absence <br>•Directing everyday activity and assignments to enable your team to deliver exceptional guest experiences<br>•Establishing and implementing service recovery guidelines in order to ensure complete guest satisfaction. <br>•Responding to guest complaints or concerns in a prompt and professional manner <br>•Helping your General Manager to develop, implement and monitor financial and operating plans to safeguard guest satisfaction and promote profitability<br> <br><strong>What We need from you:</strong><br>•Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration <br>•Three years of guest service/hotel experience with at least two years in a supervisory capacity, or an equivalent combination of education and experience <br>•Previous extended stay experience or experience in a hotel of similar size and complexity with an F&B background preferred<br>•Must speak fluent English <br>•Other languages preferred<br><strong>What you can expect from us:</strong><br> <br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. <br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. <br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing<br> framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
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<span>About the Role Join Atlas Copco Services Egypt, a leading international market leader in sustainable productivity solutions within the Compressor Technique business area, as a Credit Specialist. This key role within our Shared Services Finance Department involves supporting customer credit cases, ensuring accurate financial transactions, and supporting our commitment to excellence in financial operations. Key Responsibilities: Support collection activities while nurturing positive customer relationships to maintain credit health. Identify and assess potential credit risks and emerging trends through detailed analysis. Ensure adherence to standardized credit procedures and internal controls. Monitor overdue balances and blocked orders to minimize risk exposure. Provide high-caliber service to business departments and finance teams by promptly resolving inquiries and discrepancies. Collaborate with colleagues across departments to foster seamless operations and problem resolution. Assist in audit processes by preparing and submitting required documentation. Contribute to automation efforts to optimize financial processes and reporting accuracy. Deliver adhoc reporting and support to business controllers and management for decision-making purposes. Comply with directives and requirements from your Credit Manager, demonstrating adaptability and initiative. Skills and Attributes Analytical mindset with a proactive and solution-driven approach, committed to meeting deadlines. Excellent communication skills, with a strong command of English both written and spoken; additional languages are advantageous. Highly organized, systematic, and methodical in work processes. A collaborative team player eager to learn and grow within a dynamic work environment. Qualifications and Experience University degree in Accounting, Business, Finance, or related field. 2 to 4 years of experience in Finance Operations or Financial Accounting; experience in big audit firms (Big 4) or financial reporting is a plus. Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and familiarity with ERP systems; experience with SAP is highly favorable. What We Offer Atlas Copco is dedicated to creating a diverse, inclusive, and collaborative workplace where every individual is valued, empowered, and respected. Joining us means being part of an international market leader committed to sustainable productivity solutions. We promote a friendly, family-like atmosphere and flexible hybrid work policies that support work-life balance. Our culture thrives on openness to change and continuous improvement, encouraging feedback and innovation at all levels. We invest in your growth through tailored learning opportunities, worldwide job placements, and professional training via our academy. Your safety and well-being are paramount. We maintain rigorous standards to ensure a healthy and secure working environment for all employees. Take the next step in your career by joining Atlas Copco Services Egypt, where your role as a Credit Specialist will be integral to our success in global financial operations. Immerse yourself in a supportive environment that offers ongoing development and the chance to make a significant impact.</span> </div>
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You'll own the day-to-day of Tabby's vendor (third-party) risk and management program while playing an active role across the broader Enterprise Risk Management (ERM) function. The role aims at effectively managing third parties end-to-end including assessing, onboarding, and monitoring vendors from both a risk and a commercial/performance angle and contributing to wider ERM work such as risk assessments, controls, reporting, and frameworks.This is a hands-on execution role for someone who moves fast, communicates clearly, and works well across teams.<br> <br> Key Responsibilities<br><strong><br>Vendor & third-party management</strong><br><ul><li>Manage vendor risk assessments and due diligence throughout the onboarding lifecycle and approvals across different functional units and assisting in risk-tiering and classification of Tabby vendors.</li><li>Manage the end-to-end vendor lifecycle for Tabby from intake, vendor risk assessment, project management across different stakeholders and managing internal approval flows.</li><li>Maintain the vendor inventory, tracker, risk register, and supporting documentation so the picture is always current and audit-ready.</li><li>Be the go-to coordinator between vendors and internal stakeholders (Procurement, Legal, InfoSec, Compliance, Finance, business owners) keeping things moving without dropping detail.</li><li>Help evolve and design Tabby's third-party risk strategy and framework assessment standards, policies to cater to business growth and changing regulatory environment. </li><li>Provide oversight of onboarding and due diligence process to identify and reduce risk before a vendor is engaged.Track vendor performance against SLAs and KPIs through periodic reviews, flagging issues early and driving remediation to closure.</li><li>Build and maintain live dashboards that track SLA compliance, cycle times, ageing breaches, and approval activity across regions and functions — turning the data into actionable improvements. </li></ul><strong><br>Additional responsibilities would include - </strong><br><ul><li>Support risk identification, assessment, and control mapping assisting the Enterprise risk function.</li><li>Help maintain the enterprise risk register and contribute to risk reporting for management and committees.</li><li>Support control testing, issue tracking, and remediation follow-up.</li><li>Help prepare for audits and regulatory or internal reviews.<br></li></ul> <br> Skills, Knowledge & Expertise<br><ul><li>2-4 years in vendor/third-party risk management ERM, audit, or a related risk/controls function ideally in fintech, banking, or another regulated environment.</li><li>Fair understanding of third-party risk concepts and working familiarity with enterprise risk frameworks (e.g. COSO, ISO 31000).</li><li>Strong organisation and execution: you close loops, hit deadlines, and keep clean records.</li><li>Clear, concise communicator comfortable pushing vendors and stakeholders for what's needed </li><li>Comfortable with ambiguity and a fast-moving environment; bias to action.</li><li>Strong with documentation and tools (Excel/Sheets; GRC or vendor-management platforms a plus).</li><li>Bachelor's degree in business, finance, risk, or a related field. Relevant certifications (risk, audit, security) are a plus.</li></ul> </div>
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<span><br>JOB SUMMARY<br>Supports the General Manager and his/her team by assisting on administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the administrative assistance, clerical services, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Providing Documentation and Reporting Support<br>• Assists managers in preparation of various reports and presentations.<br>• Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.<br>• Makes new files, maintains existing files.<br>• Maintains giveaway/donation files and assists in making reservations.<br>• Provides administrative support to manager/s and department.<br>Supporting Correspondence <br>• Composes, produces and signs correspondence on routine matters.<br>• Produces and distributes correspondence as required.<br>• Answers department phones.<br>• Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.<br>• Sorts and distributes mail.<br>Providing Exceptional Customer Service<br>• Providing services that are above and beyond for customer satisfaction and retention.<br>• Ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Attends meetings and communicates with executive and peers as an effort to improve quality of service.<br>Additional Responsibilities<br>• Ensures VIP amenity requests from GM/DOPS are handled in timely manner.<br>• Signs for managers and release, with specific permission.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities.<br>• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.<br>• Informs and/or updates the executives and peers on relevant information in a timely manner.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400</span></div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<strong>Job Summary:</strong><br>The Senior Financial Analyst reports to the FRP & Budgeting Section Head/Senior Manager and is responsible for executing advanced financial reporting, planning, and budgeting activities across all projects and locations. This role plays a critical part in building robust financial models, identifying financial trends, conducting variance analyses, and providing data-driven insights to support strategic decision-making. The ideal candidate blends deep technical expertise in financial planning with the ability to collaborate across functions, ensuring the accuracy of forecasts and the continuous improvement of financial control processes.<br><strong>Responsibilities:</strong><br>• <strong>Financial Modeling & Forecasting:</strong> Develop, maintain, and enhance complex financial models to accurately forecast project revenues, expenses, and long-term cash flows in alignment with corporate objectives.<br><strong><br>• Budget Preparation & Control: </strong>Support and Coordinate closely with various departments to gather, analyze, and consolidate financial data required for the annual budgeting process, ensuring operations stay within approved limits.<br><strong><br>• Variance & Performance Analysis:</strong> Perform detailed end-of-period variance analyses (actual vs. budgeted results), identify root causes for deviations, and recommend actionable corrective measures to management.<br><strong><br>• Reporting Execution:</strong> Prepare accurate, timely, and insightful management reports, dashboards, and executive presentations to support senior management decision-making.<br><strong><br>• Strategic Financial Analysis & Decision Support:</strong> Support feasibility studies, investment evaluations, business cases, and strategic financial initiatives as required.<br><strong><br>• Peer Support:</strong> Act as a technical mentor to junior team members, assisting with their onboarding and guiding them on advanced financial modeling and system utilization.<br><strong><br>• Process Optimization:</strong> Drive continuous improvements in budgeting, forecasting, and reporting processes through automation and optimization using Excel, SAP, and AI & business intelligence tools.<br><strong><br>• Cross-Functional Collaboration:</strong> Partner with operational and cross-functional teams to explain financial constraints, support data collection, and ensure corporate-wide alignment with financial strategy.<br><strong>Qualifications:</strong><br><strong><br>• Education: </strong>Bachelor's degree in Finance, Accounting, or a related field. Professional certifications (e.g., CMA, CFA, FMVA) or progress toward them is highly preferred.<br><strong><br>• Experience: </strong>+5 years of solid, relevant in financial Field.<br><strong>Technical Skills:</strong><br><strong><br>• </strong>Mastery of<strong> Advanced Excel </strong>(macros, complex formulas, structured modeling), PowerPoint & AI tools.<br><strong><br>• </strong>Hands-on proficiency with <strong>ERP</strong> systems, especially <strong>SAP</strong><br><strong><br>• </strong>Deep understanding of accounting principles, financial forecasting techniques, and budgeting methodologies.<br><strong><br>• </strong>Experience in KPI development, design interactive dashboards, and decision-support reporting.<br><strong><br>• Analytical Skills:</strong> Exceptional capability to dissect massive data sets, interpret financial trends, and translate numbers into strategic insights.<br><strong><br>• Communication:</strong> Strong verbal and written communication skills, with a proven ability to present complex financial insights clearly to both financial and non-financial peers.<br><strong><br>• Adaptability & Drive:</strong> Demonstrated ability to manage multiple competing priorities, meet tight deadlines independently, and quickly adapt to a fast-paced, dynamic corporate environment.<br> </div>
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<p><span>Job Summary</span></p><br><br><p><span>The Hotel Second Level Specialist plays a dual customer-facing and supplier-facing role, serving as the operational bridge between customers, hotel partners, and internal teams. This role is responsible for resolving booking-related issues, managing customer communications, coordinating with suppliers, acting as a support desk for CS teams, and driving operational improvements and overall customer experience. The specialist supports a range of Ops initiatives focused on improving service quality, streamlining processes, and ensuring timely, effective resolutions across the customer journey.</span></p><br><br><p><span><strong>Key Responsibilities (Customer-Facing role)</strong></span></p><br><br><p><span>1. Serve as the primary point of contact for customers across calls, emails, and offline channels, delivering timely, professional, and customer-centric support.</span><br><span>2. Manage the end-to-end lifecycle of hotel bookings, including, pre-confirmation, post-confirmations, modifications, cancellations, refunds, and issue resolution.</span><br><span>3. Own operational communication for high-value and sensitive bookings, providing proactive updates to customers and internal stakeholders.</span><br><span>4. Investigate and resolve booking, payment, and travel-related issues by collaborating with customers, suppliers, payments, finance and internal teams to achieve the best possible outcomes.</span><br><span>5. Manage operational queues and shared inboxes, ensuring SLAs are met while maintaining high standards of quality and responsiveness.</span><br><span>6. Interact with hotels and third-party suppliers to resolve booking discrepancies, operational escalations, and service failures.</span><br><span>7. Work closely with Contracting, Business Development, Product, Finance, Product, and CS teams to manage relocations, book-outs, guest complaints, and other operational initiatives.</span><br><span>8. Identify recurring operational pain points, supplier performance & APIs issues, customer trends, and contribute to process improvements that enhance the overall customer experience, be able to own a task and fully manage it.</span><br><span>9. Support broader operational projects; reviewing customers refunds, chargebacks on bookings, and continuous improvement initiatives aimed at increasing efficiency, strengthening supplier collaboration, and delivering a seamless end-to-end customer journey.</span></p><br><br><p><span><strong>General</strong></span></p><br><br><p><span>1. Attend training and departmental meetings as required.</span><br><span>2. Contribute to team targets and operational KPIs.</span><br><span>3. Ensure tasks are completed accurately and on time.</span></p><br><br><p><span><strong>Requirements</strong></span></p><br><br><p><span>1. Education: Bachelor’s degree in Tourism Studies, Hospitality Management, Business, or equivalent.</span><br><span>2. Languages: Fluency in English is a must; additional languages are an advantage.</span><br><span>3. Experience: 1–3 years in hotel reservations, OTA/TA/wholesale operations, or customer service.</span><br><span>4. Skills: Business English, professional email writing, and detail orientation in bookings, task ownership, multi-tasking, basic use of AI tools.</span><br><span>5. Strong communication and interpersonal skills.</span><br><span>6. Customer service orientation and problem-solving ability.</span></p><br><br><p><span>7. Agility and flexibility in handling multiple priorities.</span></p><br><br><p><span>8. Ability to collaborate effectively in a team environment.</span></p><br><br>
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