Cctv Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Work From Anywhere in LATAM Work Schedule: EST | Full overlap with US Eastern business hours (Monday–Friday) About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU.<br> Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.<br> Hear why we exist, what we believe in, and who we're building for: Watch here About the Client A seed-stage healthcare technology company is building the data infrastructure that powers smarter, faster healthcare coverage decisions, and is hiring a Senior Backend Engineer to own that infrastructure end-to-end.<br> The company aggregates and normalizes more than 100,000 medical policies from over 100 payers into a searchable database, using AI systems to turn dense payer rules into actionable insights.<br> Backed by several early-stage accelerators and investors, the team recently landed a commercial partnership and is now scaling its applied AI systems.<br> About the Role You'll join a lean, founder-led engineering team as the Senior Backend Engineer, reporting directly to the founder and acting as technical lead for a small group of part-time and offshore engineers — reviewing code and shaping architectural decisions without formal people-management responsibility.<br> You'll own the end-to-end web scraping and data ingestion pipeline, use LLMs to structure unstructured payer policy data, and build the CI/CD and reliability systems the platform runs on.<br> Core Responsibilities Web Scraping Infrastructure &amp; Platform Development Build and scale platform infrastructure for web scrapers collecting policy data from 100+ healthcare payers Improve scraper reliability and scalability without sacrificing data accuracy Own the end-to-end scraper pipeline from data ingestion to storage Resolve infrastructure bottlenecks blocking new scraper development LLM-Powered Data Normalization &amp; Structuring Use LLM systems to transform unstructured payer policy text into structured, searchable data Infer and tag relevant medical codes from policy language using AI models Determine coverage status for procedures based on LLM-driven analysis Build evaluation and testing harnesses to validate AI system output quality CI/CD, Job Reliability &amp; System Ownership Build and maintain CI/CD pipelines for testing and deploying scraper jobs Improve reliability of scraper job infrastructure through monitoring and fixes Diagnose and resolve system issues across the data pipeline Own architectural decisions and communicate them to the engineering team API Design &amp; Data Product Development Design and maintain APIs serving normalized policy data to customers Support the Snowflake-based data product used by client customers Ensure data outputs are structured for downstream usability Competitive Salary: Based on experience and skills Remote Work: Fully remote—work from anywhere Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting Generous PTO: In accordance with company policy Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts Learning &amp; Development: Ongoing access to resources for professional growth Global Networking: Connect with professionals worldwide Our Recruitment Process Application Screening Skills Assessment Topgrading Interview Client Interview Job Offer Client Onboarding Ready to Join Us?<br> If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you.<br> Apply now to help make specialized healthcare more accessible to patients across the U.<br>S. Must-Have 3-5 years of professional backend engineering experience with demonstrated ownership of production data pipelines or platform-level systems Expert-level Python proficiency (3+ years in a professional backend engineering context) Strong SQL experience, including complex queries and schema design (Postgres or equivalent relational database) Hands-on cloud infrastructure experience deploying and managing services (AWS preferred; Azure or GCP with 2+ years accepted) Demonstrated experience working with messy, unstructured, or ambiguous data sources (data normalization, cleaning, or ingestion from inconsistent external sources) Experience owning CI/CD pipeline design and implementation for testing and deployment Client-facing English proficiency at B2+ (CEFR) Nice-to-Have Experience building or productionizing LLM-based systems with evaluation or testing components (not limited to API calls) Web scraping framework experience (Scrapy, Playwright, or similar) Experience with RAG (Retrieval-Augmented Generation) pipelines Prior experience in healthcare, fintech, or another highly regulated data domain Infrastructure-as-Code experience (Terraform) or familiarity with FastAPI/Snowflake</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Senior Full-Stack Software Engineer (7+ Years Experience)</strong></p><br><br><br><p>Location: El Sherouk, Cairo, Egypt (Full-time, On-site)</p><br><br><p>Employment Type: Full-time</p><br><br><br><br><p><strong>About Nexus Analytica</strong></p><br><br><br><p><strong>Nexus Analytica</strong> is a technology company specializing in advanced software solutions for the energy sector. We develop innovative digital platforms that help utilities, governments, and renewable energy developers monitor, analyze, forecast, and optimize energy systems. Our software platforms, provide state-of-the-art analytics and operational intelligence for renewable energy assets, battery energy storage systems (BESS), smart meters, electric vehicle charging infrastructure, and power grids. With a strong focus on innovation, data science, and software engineering, Nexus Analytica is driving the digital transformation of the global energy industry through scalable, secure, and intelligent solutions.</p><br><br><br><br><p><strong>About the Role</strong></p><br><br><br><p>We are looking for a highly skilled <strong>Senior Full-Stack Software Engineer</strong> with <strong>7+ years of professional software development experience</strong> to join our engineering team. You will be responsible for designing, developing, and maintaining scalable enterprise software solutions while contributing to architectural decisions, mentoring junior developers, and ensuring high software quality standards.</p><br><br><p>This role is ideal for someone who enjoys solving complex technical challenges, building modern web applications, and working across the entire software stack.</p><br><br><br><br><p><strong>Key Responsibilities</strong></p><br><br><br><ul><li>Design, develop, and maintain scalable web applications from frontend to backend.</li><li>Translate business requirements into robust technical solutions.</li><li>Design clean, maintainable, and reusable software architectures.</li><li>Develop RESTful APIs and backend services.</li><li>Build responsive, high-performance frontend applications.</li><li>Optimize application performance, security, scalability, and reliability.</li><li>Participate in architecture discussions and technical decision-making.</li><li>Perform code reviews and maintain coding standards.</li><li>Write unit, integration, and end-to-end tests.</li><li>Troubleshoot production issues and resolve complex bugs.</li><li>Collaborate closely with UI/UX designers, QA engineers, DevOps engineers, and product owners.</li><li>Mentor junior and mid-level developers.</li><li>Participate in Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.</li><li>Contribute to CI/CD pipelines and deployment automation.</li><li>Produce technical documentation where necessary.</li></ul><br><br><p><strong>Minimum Qualifications</strong></p><br><br><br><ul><li>Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field.</li><li><strong>7+ years</strong> of professional experience in software development.</li><li>Proven experience delivering enterprise-grade web applications.</li><li>Strong understanding of software engineering principles and design patterns.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong written and verbal English communication skills.</li></ul><br><br><p><strong>Required Technical Skills</strong></p><br><br><br><ul><li>Backend</li><li>Python</li><li>Django</li><li>Django REST Framework</li><li>REST API design</li><li>Authentication (OAuth2, JWT)</li><li>Microservices architecture</li><li>Celery</li><li>Background job processing</li></ul><br><br><p><strong>Frontend</strong></p><br><br><br><ul><li>React</li><li>TypeScript</li><li>JavaScript (ES6+)</li><li>HTML5</li><li>CSS3</li><li>Responsive web design</li><li>State management (Redux, Context API, Zustand, or similar)</li></ul><br><br><p><strong>Databases</strong></p><br><br><br><ul><li>PostgreSQL</li><li>MySQL</li><li>Query optimization</li><li>Database design</li><li>ORM experience</li></ul><br><br><p><strong>Cloud &amp; DevOps</strong></p><br><br><br><ul><li>Docker</li><li>Docker Compose</li><li>Kubernetes (preferred)</li><li>Azure, AWS, or Google Cloud</li><li>GitHub Actions / Azure DevOps</li><li>CI/CD pipelines</li><li>Linux</li></ul><br><br><p><strong>Version Control</strong></p><br><br><br><ul><li>Git</li><li>GitHub</li><li>Git Flow</li></ul><br><br><p><strong>Software Architecture</strong></p><br><br><br><ul><li>SOLID principles</li><li>Clean Architecture</li><li>Domain-Driven Design (preferred)</li><li>Design Patterns</li><li>Dependency Injection</li></ul><br><br><p><strong>Testing</strong></p><br><br><br><ul><li>Unit Testing</li><li>Integration Testing</li><li>End-to-End Testing</li><li>PyTest</li><li>Jest</li><li>React Testing Library</li></ul><br><br><p><strong>Security</strong></p><br><br><br><ul><li>OWASP Top 10</li><li>Secure coding practices</li><li>Authentication and authorization</li><li>API security</li><li>Data protection best practices</li></ul><br><br><p><strong>Preferred Qualifications</strong></p><br><br><br><ul><li>Experience with data visualization libraries.</li><li>Experience building analytics or monitoring platforms.</li><li>Experience with real-time systems using WebSockets.</li><li>Knowledge of message brokers (RabbitMQ, Kafka, Redis Streams).</li><li>Experience integrating third-party APIs.</li><li>Experience with GIS or mapping frameworks is an advantage.</li><li>Experience in energy, utilities, IoT, smart grid, or industrial software is a strong plus.</li></ul><br><br><p><strong>Soft Skills</strong></p><br><br><br><ul><li>Strong ownership mentality.</li><li>Excellent communication skills.</li><li>Ability to mentor and support junior engineers.</li><li>Strong attention to detail.</li><li>Excellent debugging and troubleshooting abilities.</li><li>Ability to work independently while collaborating effectively within a team.</li><li>Strong time management and prioritization skills.</li><li>Continuous learning mindset.</li></ul><br><br><p><strong>What Success Looks Like</strong></p><br><br><br><ul><li>Deliver high-quality software on schedule.</li><li>Produce clean, maintainable, and well-tested code.</li><li>Improve system performance, reliability, and scalability.</li><li>Contribute to technical architecture and engineering best practices.</li><li>Help grow the engineering team through mentoring and knowledge sharing.</li><li>Take ownership of features from design through deployment and maintenance.</li></ul><br><br><p><strong>Nice-to-Have Experience</strong></p><br><br><br><ul><li>Azure Services</li><li>Kubernetes</li><li>Redis</li><li>Elasticsearch</li><li>RabbitMQ</li><li>Grafana</li><li>Prometheus</li><li>Nginx</li><li>Terraform</li><li>Infrastructure as Code</li><li>OpenAPI / Swagger</li><li>WebSockets</li><li>SignalR</li><li>OAuth2 / OpenID Connect</li><li>OIDC/Entra ID integrations</li></ul><br><br><p><strong>Why Join Us?</strong></p><br><br><br><p>You will work on cutting-edge enterprise software used in the digital transformation of the energy sector, including renewable energy, battery energy storage systems (BESS), electric vehicles, smart metering, and grid digitalization. You'll collaborate with a multidisciplinary team to build scalable, high-impact software products that support utilities, governments, and energy developers across multiple countries.</p><br><br> <br><br> </div>

We are looking for two Dev Ops Engineers to design, build, and maintain the infrastructure and delivery systems that power our engineering organization. This role focuses on ensuring reliable, scalable, and secure software delivery pipelines while bridging the gap between development and operations.<br>Key Responsibilities Design, implement, and maintain CI/CD pipelines to support continuous integration and delivery across multiple services Manage and optimize cloud infrastructure across environments (dev, staging, production) Own deployment processes, release management, and rollback strategies Monitor system reliability, performance, and availability; respond to and resolve incidents Manage Git workflows, branching strategies, and repository standards at the infrastructure level Implement infrastructure as code (IaC) to provision and manage cloud resources Enforce security best practices across pipelines, environments, and access controls Collaborate with engineering teams to resolve build, deployment, and environment issues Drive adoption of Dev Ops best practices including observability, alerting, and on-call processes<br>Requirements Required Skills & Qualifications Strong experience with CI/CD tools (e.g., Git Hub Actions, Git Lab CI, Jenkins, Circle CI) Hands-on experience with cloud platforms (AWS, Azure, or GCP) including networking, compute, and storage Experience with infrastructure as code tools (Terraform, Pulumi, or Cloud Formation) Solid understanding of Git, branching strategies, and version control best practices Experience with Docker, Kubernetes, and container orchestration Proficiency in scripting and automation (Python, Bash, or similar) Familiarity with monitoring and observability tools (Datadog, Grafana, Prometheus, or similar) Strong problem-solving skills with a reliability and uptime mindset

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an IT services provider delivering enterprise technology solutions, application development, process improvement, and IT support services for clients around the world.<br> Working across complex business environments, the company helps clients keep critical systems stable, effective, and aligned with operational needs.<br> This role supports that mission by helping maintain the reliability of enterprise applications that are central to day-to-day business operations.<br> As an Application Support Specialist focused on Dynamics 365 CRM, you will play a key role in supporting business-critical banking applications and helping ensure a consistent, dependable experience for internal and customer-facing processes.<br> You will work across integrated systems and partner with technical and business stakeholders to investigate issues, drive resolution, and strengthen production support outcomes in a highly controlled environment.<br> Responsibilities Provide Level 2/3 application support for Microsoft Dynamics 365 CRM and other critical banking applications.<br> Troubleshoot and resolve production issues affecting customer onboarding, servicing, and complaints.<br> Monitor application health and investigate application and server issues to maintain stability.<br> Perform application and server log analysis to identify root causes and resolution paths.<br> Trace issues across end-to-end application and integration flows.<br> Handle incidents, problems, and service requests in accordance with ITIL processes.<br> Participate in production releases, hotfixes, and post-deployment validation.<br> Conduct root-cause analysis and implement permanent corrective actions.<br> Coordinate with development, infrastructure, database, and middleware teams to resolve complex issues.<br> Coordinate with InfoSec, Risk, Compliance, and Audit teams for critical changes and incidents.<br> Maintain operational documentation, support procedures, runbooks, and audit evidence.<br> Ensure incidents and service requests are resolved within agreed SLAs and KPIs.<br> Support change-management activities and production deployments.<br> Participate in on-call or shift-based support when required.<br> Contribute to continuous improvement of application stability and support processes.<br> Hands-on experience in application support, including providing Level 2 or Level 3 production support.<br> Strong production support experience with Microsoft Dynamics 365 CRM.<br> Experience supporting customer onboarding and customer servicing applications within banking or financial services environments.<br> Strong SQL Server querying skills for troubleshooting application transactions and data issues.<br> Good understanding of Windows Server application hosting environments, with practical experience troubleshooting web application and server issues in IIS.<br> Ability to analyze application and server logs for troubleshooting and root-cause investigation.<br> Experience troubleshooting end-to-end integrations between Dynamics 365 CRM and other enterprise or banking systems, including a basic understanding of REST and SOAP APIs.<br> Experience working in production environments with strict SLA and KPI requirements.<br> Experience operating in audit, compliance, risk, and security-controlled environments.<br> Familiarity with ITIL-based incident, problem, and change management processes.<br> Experience coordinating incident and change resolution with business users and cross-functional teams, including infrastructure, database, middleware, InfoSec, risk, compliance, audit, and application development teams.<br> Eligibility to work in Egypt.<br> Availability for on-call or shift-based support when required.<br> Direct experience with external vendors and third-party application providers is a plus.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Talent 360 is looking for a " Technical Support Engineer" to join their growing team! If you're passionate about technology, enjoy troubleshooting technical issues, and thrive in solving complex technical challenges, this is a great opportunity to grow your career in a dynamic and collaborative environment. As a Support Engineer, you'll be responsible for diagnosing and resolving technical issues, providing technical support to clients and internal teams, investigating system-related problems, and collaborating with cross-functional teams to ensure the stability and performance of software solutions. - Provide technical support for enterprise applications, cloud solutions, and production environments while ensuring system availability and performance. - Troubleshoot application, integration, infrastructure, and system-related issues while coordinating with development and DevOps teams for resolution and deployments. - Handle incidents, service requests, monitoring activities, system health checks, and support operations within defined SLA timelines. - Draft, structure, and maintain governance documents, SOPs, process frameworks, technical documentation, and knowledge base materials. - Maintain centralized repositories, audit trails, trackers, and governance records with proper version control and accessibility. - Coordinate with departments to roll out new processes, prepare training materials and guides, and monitor process adoption and adherence. - Prepare reports and dashboards highlighting operational performance, implementation progress, gaps, risks, and key insights for management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>1 4 years of experience in technical support, process coordination, application support, or related roles.</li><li>Good understanding of databases, APIs, integrations, middleware concepts, and cloud platforms such as OCI, AWS, or Azure.</li><li>Familiarity with Linux and Windows server environments, monitoring tools, and ticketing systems.</li><li>Strong documentation, reporting, and process management skills with attention to detail.</li><li>Basic knowledge of scripting, DevOps concepts, and CI/CD pipelines is considered a plus.</li><li>Excellent communication, problem-solving, organizational, and stakeholder management skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At ServerHub, we power businesses with high-performance cloud and hosting solutions. Our mission is to provide customers with reliable, scalable, and secure infrastructure worldwide. As an L3 Linux System Engineer, you will be at the forefront of our operations, ensuring our hosting platforms are optimized, secure, and always online.</p><p><strong>Job Responsibilities:</strong></p><ul><li><strong>Escalation &amp; Troubleshooting:</strong> Act as the final escalation point (L3) for complex server, hosting, and network-related issues. Diagnose and resolve critical system failures, network outages, and performance issues.</li><li><strong>Linux Server Administration:</strong> Manage, optimize, and secure Linux-based hosting environments (CentOS, Ubuntu, RHEL). Administer and fine-tune web servers (Apache, Nginx, LiteSpeed), databases (MySQL, PostgreSQL), and caching layers (Redis, Memcached). Build and deploy servers from the ground up, ensuring optimal configurations for performance and security.</li><li><strong>Automation &amp; DevOps:</strong> Develop and maintain automation scripts (Bash, Python, Perl) for server provisioning and configuration management. Utilize Ansible, Terraform, or similar tools for automating infrastructure deployments.</li><li><strong>Cloud &amp; Virtualization:</strong> Deploy and manage KVM, OpenStack, VMware, or containerized environments (Docker, Kubernetes). Support cloud-based hosting solutions (AWS, Google Cloud, Azure).</li><li><strong>Security &amp; Compliance:</strong> Implement security best practices, including firewall rules, SELinux/AppArmor, IDS/IPS. Perform vulnerability assessments and patch management to secure customer environments.</li><li><strong>Monitoring &amp; Incident Response:</strong> Set up and manage monitoring tools like Prometheus, Grafana, Zabbix, Nagios. Participate in 24/7 on-call rotation for urgent system issues.</li><li><strong>Collaboration &amp; Mentoring:</strong> Work closely with NOC, DevOps, and Engineering teams to ensure smooth operations. Provide guidance and mentorship to L1 &amp; L2 support engineers.</li></ul><p><strong>Requirements:</strong></p><ul><li>11+ years of hands-on Linux system administration experience in a web hosting or cloud environment.</li><li>7+ years of experience in a Senior position or Level 3 Engineer role.</li><li>MUST be a KVM and Livbirt expert with a minimum of 7+ yrs of experience.</li><li>Expert knowledge of web hosting technologies (cPanel, Plesk, WHM, LAMP/LEMP stacks).</li><li>Strong scripting ability in Perl, Bash, and Python.</li><li>Experience with configuration management tools (Ansible, Puppet, Chef).</li><li>Networking expertise understanding of TCP/IP, DNS, VPN, Firewalls, Load Balancing.</li><li>Familiarity with RAID, SAN, NAS, and distributed storage systems.</li><li>Experience working in a 24/7 production environment with on-call duties.</li><li>Ability to build and configure servers from the ground up.</li><li>Certifications such as RHCE, AWS Certified SysOps Administrator, or Kubernetes (CKA) are a plus.</li><li>Good English Communication Skills</li></ul><p><strong>What ServerHub Offers:</strong></p><ul><li>A fast-paced, innovative environment in a growing cloud hosting company.</li><li>Cutting-edge technologies and challenging projects.</li><li>Career growth opportunities and professional development.</li><li>Paid leaves and fully remote set-up</li></ul><p>Join ServerHub and be part of a team that keeps the internet running! Apply today!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements:</strong></p><ul><li>11+ years of hands-on Linux system administration experience in a web hosting or cloud environment.</li><li>7+ years of experience in a Senior position or Level 3 Engineer role.</li><li>MUST be a KVM and Livbirt expert with a minimum of 7+ yrs of experience.</li><li>Expert knowledge of web hosting technologies (cPanel, Plesk, WHM, LAMP/LEMP stacks).</li><li>Strong scripting ability in Perl, Bash, and Python.</li><li>Experience with configuration management tools (Ansible, Puppet, Chef).</li><li>Networking expertise understanding of TCP/IP, DNS, VPN, Firewalls, Load Balancing.</li><li>Familiarity with RAID, SAN, NAS, and distributed storage systems.</li><li>Experience working in a 24/7 production environment with on-call duties.</li><li>Ability to build and configure servers from the ground up.</li><li>Certifications such as RHCE, AWS Certified SysOps Administrator, or Kubernetes (CKA) are a plus.</li><li>Good English Communication Skills</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Job Description: Lead MIS Analyst &amp; Workforce Management (Voice &amp;&nbsp;</strong></span></span></p><br><p><span><span><strong>Non</strong></span></span><span><span>‑</span></span><span><span><strong>Voice Contact Center)&nbsp;</strong></span></span></p><br>Role Overview&nbsp;<p>The Lead MIS &amp; WFM Analyst will drive operational efficiency through advanced reporting, automated dashboards, accurate forecasting (including Erlang‑C), capacity planning, scheduling, and real-time monitoring across voice and non‑voice channels. The role ensures seamless alignment between workload demand, staffing supply, and SLA expectations.&nbsp;</p><br>Key Responsibilities&nbsp;<p>1. MIS, Reporting &amp; Automation&nbsp;</p><br><ul><li>Develop and publish accurate daily/weekly/monthly performance reports.&nbsp;</li><li><p>Build agent/team/process scorecards for voice &amp; non‑voice channels.&nbsp;</p><br></li><li>Provide SLA, AHT, abandonment, productivity, and quality KPI reports.&nbsp;</li><li>Automate repetitive reports using Excel Macros/VBA, Power Query, SQL.&nbsp;</li><li>Create real-time automated dashboards for leadership.&nbsp;</li><li>Conduct trend analysis, SLA deep-dives, variance analysis, and provide insights.&nbsp;</li><li>Maintain data integrity across MIS databases.&nbsp;</li></ul><p>2. Workforce Management (Forecasting, Scheduling &amp; Real-Time)&nbsp;</p><br>Forecasting&nbsp;<ul><li><p>Build interval-level forecasts using Erlang‑C/Erlang‑A for voice.&nbsp;</p><br></li><li>Forecast volumes for email, chat, back-office tasks using workload models.&nbsp;</li><li>Create short-term, mid-term, and long-term forecasts.&nbsp;</li><li>Conduct what-if analysis and assess seasonal patterns.&nbsp;</li></ul>Capacity Planning&nbsp;<ul><li>Prepare staffing plans with shrinkage, skill mix, channel distribution.&nbsp;</li><li>Suggest hiring, training, cross-skilling, overtime requirements.&nbsp;</li></ul>Scheduling &amp; Rostering&nbsp;<p><span><span>Classification: Internal Use&nbsp;</span></span></p><br><ul><li>Create optimized shift schedules and leave planning.&nbsp;</li><li>Ensure staffing adequacy across intervals for all channels.&nbsp;</li></ul>Real-Time Monitoring&nbsp;<ul><li>Monitor queues, adherence, occupancy, SLA delivery.&nbsp;</li><li>Coordinate intra-day adjustments with operations.&nbsp;</li></ul>Required Technical Skills&nbsp;<ul><li>Advanced Excel (VBA/Macros), Power BI, SQL.&nbsp;</li><li>Automation experience (Power Query, BI refresh, scripting).&nbsp;</li><li><p>Strong knowledge of Erlang‑C, Erlang‑A forecasting models.&nbsp;</p><br></li><li>Experience with WFM tools such as Verint and Avaya.&nbsp;</li><li>Understanding of ACD/IVR systems.&nbsp;</li></ul>Soft Skills&nbsp;<ul><li>Analytical thinking, stakeholder management, communication skills.&nbsp;</li><li>Leadership skills and attention to data accuracy.&nbsp;</li></ul>Qualifications &amp; Experience&nbsp;<ul><li><p>Bachelor’s degree.&nbsp;</p><br></li><li>5–8+ years in MIS &amp; WFM roles in a contact center environment.&nbsp;</li><li><p>Experience across both voice and non‑voice channels.&nbsp;</p><br></li><li>Automation expertise preferred.&nbsp;</li></ul>KPIs&nbsp;<ul><li>Forecast accuracy.&nbsp;</li><li>Schedule adherence &amp; staffing efficiency.&nbsp;</li><li>SLA performance.&nbsp;</li><li>Report accuracy &amp; automation success.&nbsp;</li><li><p>Productivity improvements.&nbsp;</p><br></li></ul><br> </div>

Company Description Cretik is a Dubai-based software house, founded in 2020, that delivers bespoke software, mobile applications, UI/UX, websites, and e-commerce solutions. The company serves clients across Egypt, Saudi Arabia, and the wider MENA region, helping organizations strengthen their digital presence. Cretik’s professional team focuses on intuitive, visually compelling digital products that align with business goals. By combining design and technology, Cretik enables clients to exceed industry standards and gain a sustainable competitive advantage. The environment supports collaboration, innovation, and growth for team members who are passionate about high-quality digital solutions. Role Description This is a full-time, on-site System Administrator role based in Giza. The System Administrator will manage and maintain servers, networks, and core IT infrastructure to ensure stable and secure operations. Daily responsibilities include monitoring system performance, applying updates and patches, and managing user accounts and permissions. The role involves diagnosing and resolving technical issues, providing timely technical support to internal teams, and coordinating with developers and other stakeholders to support project deployments. The System Administrator will also help implement security best practices, maintain documentation, and contribute to continuous improvement of IT processes. Qualifications Strong skills in System Administration and Information Technology to manage servers, operating systems, and core infrastructure. Proficiency in Troubleshooting and Technical Support to diagnose, resolve, and document hardware and software issues. Experience with Network Administration, including configuring routers, switches, firewalls, and VPNs. Knowledge of system security practices, backup and recovery strategies, and monitoring tools. Familiarity with Linux and Windows server environments and common virtualization or cloud platforms. Effective communication and collaboration skills, with the ability to support multidisciplinary teams. Strong organizational skills and attention to detail, with the ability to prioritize and handle multiple tasks. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Relevant certifications (e.g., Comp TIA Network+, Comp TIA Security+, Microsoft, Cisco) are a plus.

Job Summary:Responsible for monitoring and analyzing an organization’s security posture on an ongoing basis. Managing SOC team’s goal to detect, analyze, and respond to cybersecurity incidents using a combination of technology solutions and a strong set of processes in order to ensure Maintaining the confidentiality, integrity and availability of business data and protect the bank information<br>Job Responsibilities:Lead SOC team to Act upon security & operational issues/incidents within a 24x7 Managed Security Service Environment. Lead the process of Investigation and analyzing security incidents to determine the root cause, impact, and potential remediation actions. Provide guidance and support to other IT teams and stakeholders on security incident response and remediation. Stay up to date with the latest cybersecurity threats and trends and implement necessary security measures to protect against them. Collaborate with other IT teams and stakeholders to ensure successful incident response and remediation. Propose, analyze, and introduce new technologies or products to increase the information security level (based on defined risks) Coordinate and support the containment and eradication of security incidents. Provide consultancy to internal and external parties in order to reduce the impact of security incidents. Lead SOC team to design/implement/document security operation center processes and procedures. Ensure applying SOC recommended security controls/countermeasures on security devices/system. Create of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. Follow up Incident resolutions for various offenses/incidents. Ensure compliance with SLA, process adherence and process improvisation to achieve security operational center objectives. Lead Security Operation Center team to Perform threat management, threat modelling,Continually assess the overall effectiveness of Security Monitoring solutions. Lead the cyber security threat intelligence and threat hunting activities. <br>Job Qualifications:Bachelor’s degree in computer science or Equivalent Minimum 10 year’s professional IT experience Experience in Information Security Standard “IS0 27xx, PCI”Experience in security device management and SIEMExperience in Security Scans and take required actions/controls

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Monitoring Service Owner – IT Infrastructure to lead the end-to-end ownership of monitoring services, ensuring stability, availability, and optimal performance. This role focuses on proactive monitoring, effective alerting, and continuous optimisation, while aligning services with business requirements, compliance standards, and cloud transformation strategies. The individual will act as a technical escalation point, support operational excellence, and drive continuous improvement within infrastructure services.</p> <h4>What you’ll do</h4> <ul> <li>Own and manage end-to-end monitoring services to ensure high availability, performance, and reliability.</li> <li>Perform root cause analysis (RCA), resolve incidents, and deliver permanent solutions.</li> <li>Coordinate, prepare, and implement service change requests and ensure readiness for CAB reviews.</li> <li>Monitor service performance, generate reports, and prepare service analysis for monthly review meetings.</li> <li>Lead continuous service improvement (CSI) initiatives and deliver operational enhancements.</li> <li>Act as a technical escalation point across service desks, support teams, and SMEs.</li> <li>Maintain and update operational documentation, including user guides and work instructions.</li> <li>Conduct operational assessments for projects and provide input for go-live decisions.</li> <li>Develop automation scripts and solutions to improve efficiency and reduce manual intervention.</li> <li>Collaborate with internal stakeholders to align service delivery with business needs and technical strategy.</li> <li>Monitor ticket quality, coach SMEs, and support capability development across the team.</li> </ul> <h4>Who you are</h4> <ul> <li>A professional with a degree in engineering, computer science, or a related field.</li> <li>An experienced individual with extensive hands-on expertise in Azure monitoring and administration.</li> <li>Skilled in Azure Monitor tools, including log analytics, metrics, alerts, dashboards, and diagnostic settings.</li> <li>Proficient in Kusto Query Language (KQL) for queries, dashboards, and reporting.</li> <li>Knowledgeable in Infrastructure as Code (IaC) tools such as Terraform or ARM templates.</li> <li>Experienced in SCOM and PowerShell scripting for automation and troubleshooting.</li> <li>Certified in ITIL Foundation or equivalent service management frameworks.</li> <li>Familiar with telemetry concepts, reporting tools, and performance analysis.</li> <li>A collaborative communicator with strong interpersonal, organisational, and problem-solving skills.</li> <li>Comfortable working in large-scale production environments with a quality and customer-focused approach.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead critical infrastructure services in a global organisation.</li> <li>Exposure to advanced cloud monitoring tools and large-scale IT environments.</li> <li>Collaborative and inclusive team culture focused on innovation and improvement.</li> <li>Continuous learning through real-world service optimisation and transformation initiatives.</li> <li>Engagement in cross-functional projects with high business impact.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced cloud monitoring and observability practices.</li> <li>Service ownership and end-to-end operational management.</li> <li>Automation and scripting for infrastructure efficiency.</li> <li>Stakeholder management and technical leadership.</li> <li>Continuous improvement methodologies and service optimisation strategies.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p>Reporting to the Quality Manager, the Quality officer has various responsibilities to ensure that the overall quality objectives in the specified scope are achieved including maintaining documentation, performing assessments and trending using QC data as input, conducting audits, maintaining, and implementing monitoring plans, reporting on performance, managing CAPAs, and addressing consumer complaints and internal non-conformities. The QA Officer also plays a key role in implementing new quality management and regulatory standards and processes, participating in networks for knowledge sharing, and providing support to the Quality function in compliance assessments and training.</p><p>JOB CONTEXT</p><p>The Quality officer is positioned in the Quality department reporting to the Quality Manager. The level of the role relates to place in the organisation and scope (being more administrative and working along protocols up to being the delegate for the Quality manager with significant seniority in specific Quality areas). The officer is an expert in Quality Management and Feed/Food Safety &amp; Quality with good communication and training skills.</p><p>KEY ACCOUNTABILITIES</p><p>The activities below are done autonomously or under close supervision of the quality manager (being the line manager) depending on the seniority of the position. The Quality manager is accountable.</p><p>Quality Management</p><ul><li>Ensure up to date quality management system (procedures and instructions) in line with Nutrace, relevant legislations, (certification) norms and/or customer demands.</li><li>Prepare yearly management review.</li><li>Maintain incident/crisis contact list.</li><li>Monitor status of quality plan, recommend actions when lagging and ensure follow up.</li><li>Provide training and education to employees on food and feed safety practices, including Good Manufacturing Practices (GMPs), Hazard Analysis and Critical Control Points (HACCP), and other relevant food safety programs.</li><li>Key user for one or more IT solutions used to manage the quality processes.</li><li>Participate in HACCP team.</li><li>Depute for Quality Manager</li></ul><p>Quality Performance</p><ul><li>Perform ingredient and supplier assessments and keep corresponding documentation up to date.</li><li>Perform self-assessments to identify gaps with NBSF, Nutrace, Certification schemes and customer requirements and support closure of gaps.</li><li>Execute and/or coordinate internal and/or external audits and initiate and monitor progress of corrective actions in case of deviations.</li><li>Perform hygiene rounds and work with production on hygiene, QC controls and 5S.</li><li>Prepare quality performance reports, analyse results and advise on follow up.</li><li>Prepare and support customer, GIA, Nutrace and customer audits, and follow up of non-conformities and recommendations.</li><li>Assist with the development and implementation of sampling plans and analytical methods to ensure that products and raw materials are sampled and analyzed appropriately.</li><li>Lead or support T&amp;T tests and dummy recalls</li><li>Take admin role in case of incidents and crisis.</li><li>Investigate customer complaints and quality issues, working closely with other departments to identify root causes and implement corrective actions.</li><li>Participate in improvement projects.</li></ul><p>Quality Control and analytical services</p><ul><li>Define the monitoring plans for incoming and manufactured goods and ensure correct execution. Support operations in in-process controls, in accordance with the organization guidelines and relevant standards and schemes.</li><li>Analyse QC and Quality data to identify trends and risks and develop and implement corrective and preventive actions as necessary.</li><li>Assure all analytical services are provided in time and with the required quality.</li></ul><p>Regulatory Affairs and Product Registrations (when in scope)</p><ul><li>Support in maintenance of permits from the local authorities.</li><li>Support in development of product registration dossier (as producing OpCo or as selling OpCo gathering all information, checking correctness.</li><li>Ensure changes in regulation are reviewed and necessary actions are taken.</li><li>Support or lead preparation and execution of inspections from authorities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The officer is an expert in Quality Management and Feed/Food Safety &amp; Quality with good communication and training skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <b>Senior Product Manager, Observability</b> to join Procore’s Platform Services / Cloud Platform Engineering department. In this role, you’ll shape the future of Procore’s global observability strategy by treating our 1,000+ internal developers as your customers. Your primary goal is to deliver a seamless, self-service observability platform and "Golden Path" tooling that makes debugging effortless, drives down Mean Time to Recovery (MTTR), and fundamentally elevates our engineering practices.</p><br><br> <br> <p>As a <b>Senior Product Manager, Observability</b>, you’ll partner with Runtime Platform Engineering, infrastructure architects, and application teams to consult on end-to-end journey monitoring and build comprehensive observability solutions. Use your technical depth, platform thinking, and AI-forward vision to reimagine how developers interact with telemetry and elevate Procore's engineering standards. Procore’s global scale means our observability footprint is massive, powering a SaaS platform that is actively transforming one of the world's largest, least-digitized industries — Apply today to join our mission.</p><br><br> <br> <p>This position reports into the Group Product Manager Ecosystem and will be based in our Cairo, Egypt office. We’re looking for someone to join us immediately.</p><br><br> <br> <p><b>What you’ll do: </b></p><br><br> <ul> <li><p>AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction</p><br><br></li> <li><p>Define and execute the product strategy and roadmap for Procore’s telemetry pipelines, developer tooling, and self-service monitoring frameworks.</p><br><br></li> <li><p>Act as the primary evangelist for our observability platform by conducting deep discovery, building tutorials, and physically showing engineering teams how to leverage telemetry to solve complex problems.</p><br><br></li> <li><p>Reimagine how developers interact with telemetry in the AI era by defining and building the infrastructure and "Agentic" workflows that allow AI-coding assistants and autonomous agents to consume data, perform root-cause analysis, and support self-healing systems.</p><br><br></li> <li><p>Lead the transition to vendor-neutral standards, ensuring out-of-the-box observability via OpenTelemetry (OTel) is baked into our core code repositories by default.</p><br><br></li> <li><p>Partner with Runtime Platform Engineering, infrastructure architects, and application teams to consult on end-to-end journey monitoring.</p><br><br></li> <li><p>Define victory conditions and measurable KPIs for mission-critical services to continuously optimize system health and performance.</p><br><br></li> <li><p>Evaluate emerging Cloud Native Computing Foundation (CNCF) tools, trends, and methodologies to continuously enhance our internal data ingestion and lifecycle management.</p><br><br></li> </ul> <br> <p><b>What we’re looking for: </b></p><br><br> <ul> <li><p>Possess a Bachelor’s Degree in Computer Science, a related field, or equivalent practical experience.</p><br><br></li> <li><p>Have a minimum of 5+ years of experience managing infrastructure, platform, or developer tools at SaaS scale.</p><br><br></li> <li><p>Demonstrate deep hands-on specific skills with modern monitoring stacks, metrics/logging libraries, and aggregators such as Datadog, Splunk, Grafana, Prometheus, New Relic, and Elasticsearch.</p><br><br></li> <li><p>Maintain specific skills and strong familiarity with cloud-native technologies, specifically Kubernetes, OpenTelemetry (OTel), Fluentbit, and the trade-offs of modern distributed tracing.</p><br><br></li> <li><p>Leverage past specific skills as an engineer, technical architect, or in a Developer Relations (DevRel) capacity to establish engineering respect and credibility.</p><br><br></li> <li><p>Exhibit strong platform thinking by translating complex infrastructure requirements into clean, structured platform specifications and developer-facing APIs.</p><br><br></li> <li><p>Show an AI-forward vision and a clear understanding of how Agentic software development (LLM tool-use, autonomous coding assistants) is changing the software development lifecycle.</p><br><br></li> <li><p>Demonstrate the personal characteristics and drive needed to sit down with skeptical developers, understand their architecture, and co-create instrumentation solutions.</p><br><br></li> </ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>We are seeking a highly experienced <strong>Senior Platform Engineer</strong> to serve as the technical owner of a growing SaaS product ecosystem.</p><br><p>This role is responsible for maintaining architectural consistency, ensuring code quality, improving platform reliability, and building the technical foundation needed to support multiple products at scale.</p><br><p>The ideal candidate is a hands-on technical owner who can independently make architectural decisions, review AI-generated code, improve engineering processes, and ensure products remain reliable for customers. You will work closely with leadership and development teams while leveraging AI coding tools to increase engineering velocity without sacrificing quality.</p><br>Key ResponsibilitiesPlatform Architecture &amp; Engineering Leadership<ul><li><p>Own the architecture and technical consistency of a multi-product monorepo supporting multiple SaaS applications.</p><br></li><li><p>Define engineering patterns and standards across shared packages and product-specific applications.</p><br></li><li><p>Make architectural decisions related to scalability, maintainability, and long-term platform health.</p><br></li><li><p>Establish best practices for code organization, development workflows, and technical documentation.</p><br></li><li><p>Ensure consistency across multiple products built on a shared technology foundation.</p><br></li></ul>AI-Assisted Development &amp; Code Quality<ul><li><p>Serve as the human reviewer and quality gate for AI-generated code.</p><br></li><li><p>Work alongside AI coding tools such as Claude Code, Cursor, or similar platforms to accelerate development.</p><br></li><li><p>Review, improve, and harden AI-generated implementations before production release.</p><br></li><li><p>Identify technical debt, potential risks, and failure points within AI-assisted development workflows.</p><br></li><li><p>Build processes that allow the engineering team to increase velocity while maintaining strong quality standards.</p><br></li></ul>Database Architecture &amp; Data Integrity<ul><li><p>Own database architecture across multi-tenant SaaS applications.</p><br></li><li><p>Design and maintain Supabase/PostgreSQL schemas, migrations, and database structures.</p><br></li><li><p>Implement and manage Row Level Security (RLS) policies.</p><br></li><li><p>Ensure data integrity, security, and scalability as the platform grows.</p><br></li><li><p>Improve database performance and reliability under increasing usage.</p><br></li></ul>CI/CD, Testing &amp; Engineering Reliability<ul><li><p>Build and maintain CI/CD pipelines that enforce engineering quality standards.</p><br></li><li><p>Implement automated testing processes across the platform.</p><br></li><li><p>Develop and maintain Playwright test coverage for critical customer workflows.</p><br></li><li><p>Ensure failing tests and quality checks prevent production issues.</p><br></li><li><p>Continuously improve engineering processes and release reliability.</p><br></li></ul>Production Infrastructure &amp; System Reliability<ul><li><p>Own production reliability and platform stability.</p><br></li><li><p>Manage monitoring, debugging, and incident response processes.</p><br></li><li><p>Use tools such as Sentry to identify and resolve production issues.</p><br></li><li><p>Maintain staging environments with realistic production data.</p><br></li><li><p>Reduce customer-facing bugs and improve overall product reliability.</p><br></li><li><p>Establish processes that support scalable product growth.</p><br></li></ul>Integrations &amp; Platform Development<ul><li><p>Build and maintain integrations with third-party systems and APIs.</p><br></li><li><p>Support integrations across the SaaS product ecosystem.</p><br></li><li><p>Design reliable systems that support future product expansion.</p><br></li><li><p>Ensure integrations remain secure, scalable, and maintainable.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>6+ years</strong> of full-stack engineering experience.</p><br></li><li><p>Minimum <strong>2 years</strong> of experience owning and maintaining production multi-tenant SaaS products.</p><br></li><li><p>Proven experience working independently as a senior technical contributor.</p><br></li><li><p>Experience making architecture decisions and owning technical outcomes.</p><br></li></ul>Skills<ul><li><p>Demonstrates deep expertise with TypeScript and can use it effectively across modern frontend and backend SaaS applications.</p><br></li><li><p>Has advanced experience with Next.js, specifically App Router, and can design and maintain production applications using modern Next.js architecture.</p><br></li><li><p>Has strong experience with Supabase and PostgreSQL, including database architecture, schema design, migrations, and Row Level Security policies.</p><br></li><li><p>Can design secure, scalable multi-tenant database structures while maintaining data integrity and performance.</p><br></li><li><p>Has hands-on experience building and maintaining CI/CD pipelines that enforce quality standards and support reliable software releases.</p><br></li><li><p>Can create and maintain automated testing frameworks, including Playwright coverage for critical customer workflows.</p><br></li><li><p>Has experience using AI coding assistants such as Claude Code, Cursor, GitHub Copilot Workspace, or similar tools to accelerate development while maintaining strong engineering standards.</p><br></li><li><p>Can effectively review, guide, debug, and improve AI-generated code before it reaches production.</p><br></li><li><p>Understands modern SaaS architecture and can make technical decisions that balance development speed, maintainability, reliability, and scalability.</p><br></li><li><p>Has experience monitoring and debugging production systems using tools such as Sentry or similar observability platforms.</p><br></li><li><p>Can build and maintain secure, scalable third-party API integrations that support evolving product requirements.</p><br></li></ul>Preferred Experience<ul><li><p>Experience working extensively with Supabase is preferred.</p><br></li><li><p>Experience designing Stripe billing systems, including subscription management, metered usage, and customer billing architecture, is preferred.</p><br></li><li><p>Experience with data pipelines, enrichment systems, deduplication, and data tracking is considered a plus.</p><br></li><li><p>Experience integrating GoHighLevel or other marketing automation APIs is considered a plus.</p><br></li><li><p>Experience working within SaaS, agency, B2B sales technology, or marketing technology environments is preferred.</p><br></li></ul>Mindset &amp; Attributes<ul><li><p>Strong ownership mentality with the ability to operate independently.</p><br></li><li><p>Strategic thinker who can balance speed, quality, and scalability.</p><br></li><li><p>Detail-oriented with a strong commitment to engineering excellence.</p><br></li><li><p>Comfortable working in an AI-first development environment.</p><br></li><li><p>Proactive problem solver who identifies issues before they become larger problems.</p><br></li><li><p>Strong written communicator who is comfortable working asynchronously.</p><br></li><li><p>Enjoys building systems, improving processes, and taking responsibility for technical outcomes.</p><br></li></ul>What Success Looks Like<ul><li><p>The SaaS platform operates reliably with minimal customer-facing issues.</p><br></li><li><p>Engineering standards and architecture remain consistent across products.</p><br></li><li><p>AI-generated code is effectively leveraged without compromising quality.</p><br></li><li><p>CI/CD pipelines and automated testing prevent production issues.</p><br></li><li><p>Database systems remain secure, scalable, and optimized.</p><br></li><li><p>New product features can be shipped quickly and confidently.</p><br></li><li><p>Technical decisions support long-term company growth.</p><br></li><li><p>The engineering organization has a strong technical foundation for future expansion.</p><br></li></ul>Opportunity<p>This is an opportunity to become the senior technical owner of a growing SaaS product ecosystem with existing customers and revenue.</p><br><p>You will work directly with executive leadership, influence architecture decisions, and help shape how an AI-first engineering organization operates. Unlike traditional engineering roles focused primarily on assigned tickets, this position provides ownership over the platform's technical future while combining modern SaaS architecture, AI-assisted development, and meaningful product impact.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure Charging systems KPIs are met via daily monitoring on the performance reports. Define needed monitoring controls to be able to monitor KPIs and provide the needed automation for quality improvement. Achieve KPI s and share it with management on a daily/weekly/monthly basis Responsible rolling out all the Upgrades and packages applied on the Charging System and the organizing the roll out plans with the different projects managers Assess the charging system capacity reports and set actions for performance improvement. Attends different technical forums &amp; meetings inside and outside technology which aim to improve the charging services quality. Perform housekeeping and system monitoring to prevent problem before its occurrence. Act upon escalated alarms /complains from the services operations front line Team. Solve individual or Global Customers Complains through Remedy system, Seibel or mails. Implement required network configuration and operational changes including Upgrades &amp; expansions. Apply different configuration changes with minimal impact. Launch commercial projects/ prepaid customers promo s and apply the required testing according to the agreed KPI s Escalate and follow up problems with vendors, evaluate &amp; implement their recommendations. Regular management update as per agreed on KPIs Ensuring that work is done according to VFE &amp; Industry standards. Ensure running the business in conformance with company security policies. Participate in technical sessions and courses and ensure full understanding and alignment with the new services and projects.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of relevant experience in telecom/IT.</li><li>Sound technical capability and leadership skills.</li><li>Excellent troubleshooting skills.</li><li>Excellent interpersonal and communication skills.</li><li>Excellent presentation skills.</li><li>Ability to work under pressure.</li><li>Must have technical / professional qualifications: BSc of Engineering in Telecommunications or Computer science.</li><li>Advanced knowledge of telecom network services and telecom protocols SS7,TCP/IP.</li><li>Advanced knowledge in IT operating systems (Unix, Linux etc.) and system administration.</li><li>Advanced knowledge of Database technologies, has a good knowledge in Data Base administration.</li><li>Good knowledge on security and audit concepts.</li><li>Hands on experience at (Clustering solutions, Database Administration, virtualization &amp; Application servers Weblogic, TomCat &amp; Jboss )</li><li>Good knowledge of computer programing languages and scripting</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions.<br> Whether you’re purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt.<br> Born out of B.<br>TECH—Egypt’s leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space.<br> All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.<br> Role Overview We are looking for a Fraud Analyst to join our growing fintech risk team.<br> This role is ideal for young, high‑potential professionals with hands‑on exposure to fintech products and digital customer journeys , and a strong interest in fraud prevention and analysis .<br> Candidates with fintech or digital-first backgrounds are strongly preferred .<br> Traditional banking-only profiles are not required for this role.<br> Key ResponsibilitiesFraud Monitoring &amp; Detection Monitor transactions and customer activities to detect fraudulent or suspicious behavior Review alerts generated by fraud systems, rules engines, or manual monitoring Identify emerging fraud patterns related to: Payments Cards Digital onboarding Account takeover Investigation &amp; Case Management Investigate suspected fraud cases end to end Document cases, findings, and outcomes clearly and accurately Recommend actions such as transaction blocking, account suspension, or escalation Fraud Controls &amp; Prevention Support implementation and optimization of fraud rules and controls Contribute to fraud prevention initiatives across products and customer journeys Assist in updating fraud-related SOPs and workflows Cross‑Functional Collaboration Work closely with Commercial, Operations, Product, Tech, Customer Support, and Risk teams Provide feedback on fraud risks related to new features, releases, or process changes Reporting &amp; Insights Prepare basic fraud reports and dashboards Track fraud trends, volumes, and loss metrics Escalate high-risk issues promptly Office environment : When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.<br> Flexibility : You know best whether you want to work from home or in the office.<br> However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community Equipment : From "Day 1" you will receive all the equipment you need be successful at work.<br> Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.<br> Required Qualifications &amp; Experience Young professional profile (typically 1–3 years of experience) Background in: Fintech Digital payments Lending platforms E‑commerce risk or fraud Bachelor’s degree in Business, Finance, Data, IT, or a related field Traditional banking experience is not required and not preferred Key Skills &amp; Attributes Strong fraud and risk mindset High attention to detail and investigative ability Analytical thinking with comfort reviewing data and transactions Curious, proactive, and eager to learn Comfortable working in fast‑paced, agile fintech environments Strong communication and documentation skills</span> </div>

Description<br>Lead the Capacity Planning and End-to-End (E2E) Performance Management function, responsible for ensuring the scalability, reliability, and responsiveness of production services and systems. Drive the strategy, implementation, and continuous improvement of proactive monitoring and automation frameworks to maintain optimal service performance. Analyze business forecasts to anticipate system needs, enhance visibility through modern observability platforms, and automate operational recovery procedures. Promote a data-driven culture of operational excellence and service resilience. Job Responsibilities Define and maintain capacity planning models and performance baselines across all production services and infrastructure layers. Develop, maintain, and execute short- and long-term capacity and performance plans aligned with service growth and demand forecasts. Analyze business forecasts and usage trends to proactively identify required infrastructure or service expansions. Deliver weekly/monthly capacity and performance reports with actionable insights and forecasting trends. Own the Configuration Management and Capacity Management processes; ensure alignment with ITSM best practices. Maintain and ensure the accuracy of the Configuration Management Database (CMDB) through continuous audits and governance practices. Own the enterprise service catalog; integrate new services with defined SLAs and delivery models. Design and implement E2E monitoring strategies for services, systems, and infrastructure with advanced observability platforms. Deploy and maintain Dynatrace APM to enable full-stack service performance visibility, transaction tracing, and AI-powered root cause detection. Leverage Splunk for real-time log analysis, performance dashboards, anomaly detection, and operational insights. Integrate performance and capacity dashboards to support proactive service management and executive reporting. Provide advanced technical and functional support for Dynatrace APM, Splunk, and Capacity Management platforms. Implement proactive mechanisms to detect performance degradations using AI/ML-powered alerting and historical trend analysis. Automate repetitive operational tasks, including capacity scaling and DR procedures, using Ansible Automation Platform. Collaborate with application and infrastructure teams to resolve performance issues and deliver ongoing improvements. Own, maintain, and automate the disaster recovery playbooks to improve RTO and operational readiness across services. <br><br>Requirements<br><br> Bachelor's degree in Computer Science, Engineering, or a related field, 6+ years of relevant experience in IT Operations or Service Management. Strong hands-on experience with Dynatrace APM (full-stack monitoring, service flow analysis, synthetic and real user monitoring), Splunk (data ingestion, correlation, visualization, and anomaly detection), and Ansible Automation Platform (for operational task automation and configuration management) Proven expertise in capacity modeling, workload analysis, infrastructure performance tuning, and horizontal/vertical scaling strategies. Experience in managing and governing CMDB, service catalogs, and service performance KPIs. Scripting and automation experience (e.g., Python, Power Shell, Bash, YAML for Ansible). Strong knowledge of ITSM practices and frameworks (e.g., ITIL v4), particularly in Incident, Problem, Configuration, and Capacity Management. Demonstrated leadership in managing and coaching technical teams and third-party service providers. Experience working in highly available, high-transaction production environments, preferably in financial or critical services. Strong analytical and data visualization skills, with a focus on turning operational data into actionable insights. Excellent communication, stakeholder management, and presentation skills. Strong organizational, coordination, and decision-making abilities. A self-driven, innovative mindset with a continuous improvement and service reliability focus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a skilled Senior DevOps Engineer to support the design, implementation, and maintenance of scalable data and software solutions on Google Cloud Platform (GCP). The role involves building and managing CI/CD pipelines, ensuring system performance, reliability, and security, and enabling automation through infrastructure as code and modern DevOps practices within a data analytics environment.<br><br><br><b>What you’ll do</b> <br><ul> <li>Design, implement, and manage cloud-based infrastructure with a focus on Google Cloud Platform</li> <li>Develop, automate, and maintain CI/CD pipelines to support efficient and reliable deployments</li> <li>Apply infrastructure as code practices using tools such as Terraform to automate environments</li> <li>Deploy and manage containerised applications using Docker and Kubernetes, leveraging tools such as Helm or ArgoCD</li> <li>Act as a subject matter resource, supporting stakeholders to ensure requirements are understood and delivered effectively</li> <li>Drive continuous improvement in deployment cycles, system reliability, and operational processes</li> <li>Develop and maintain scalable, sustainable services and applications using clean coding practices</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Strong experience with DevOps tools and platforms including GitHub, GitHub Actions, Jenkins, GCP, Kubernetes, and Docker</li> <li>Knowledge of infrastructure automation tools such as Terraform and Ansible</li> <li>Understanding of DevSecOps principles, IT service management processes, and system reliability practices</li> <li>Familiarity with networking concepts, databases, DNS, proxies, and security principles</li> <li>Proficiency in scripting languages such as Python and Bash for automation tasks</li> <li>Experience in monitoring and observability tools such as Prometheus, Datadog, and Elasticsearch</li> <li>Background in managing CI/CD pipelines and optimising system performance and availability</li> <li>Experience with containerisation and orchestration technologies</li> <li>Strong communication skills and ability to collaborate across teams</li> <li>Approximately 3+ years of relevant DevOps experience with a proven track record of delivery</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to work on advanced cloud and data platform engineering projects within a global environment</li> <li>Exposure to modern DevOps practices, tools, and large-scale distributed systems</li> <li>Collaborative environment focused on continuous improvement and innovation</li> <li>Opportunity to influence system reliability, automation strategy, and engineering practices</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced cloud infrastructure design and optimisation on GCP</li> <li>End-to-end CI/CD pipeline development and automation strategies</li> <li>Kubernetes and container orchestration at scale</li> <li>DevSecOps practices and secure software delivery approaches</li> <li>Monitoring, observability, and performance tuning for distributed systems</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook: https://www.facebook.com/voisglobal</li> <li>Instagram: https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

Role: Research Assistant (Remote) Location: Remote (Work from Anywhere)<br>Role Overview:We are hiring for one of our clients, seeking an AI Facial Data Collection Contributor to collect and process high-quality facial data for AI training purposes. The role involves capturing diverse facial images under varying lighting and angles to improve machine learning models for facial recognition and biometric systems.<br>Key Responsibilities:• Collect high-resolution facial images in compliance with ethical data collection standards.• Ensure diversity in data sets by capturing images from a broad demographic spectrum.• Validate image quality and metadata accuracy before submission.• Follow strict data privacy and consent protocols throughout the collection process.• Maintain detailed logs of all collected data for audit and quality assurance purposes.<br>Required Skills & Qualifications:• Experience with facial data collection or similar biometric data capture.• Proficiency in using digital cameras, lighting equipment, and data capture tools.• Knowledge of ethical data sourcing and privacy regulations (e.g., GDPR, CCPA).• Ability to work independently in a remote environment with minimal supervision.• Attention to detail to ensure high-quality and accurate data submissions.• Basic understanding of AI/ML data requirements for training facial recognition models.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to advancements in AI-driven facial recognition technology. The position supports critical datasets for cutting-edge security and authentication applications.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >About the Role</strong><span > We are seeking a seasoned Senior Azure Administrator with a powerful dual background in both Cloud and On-Premises infrastructure to join our elite Data &amp; AI department. In the Egyptian banking sector, compliance and data residency require a sophisticated hybrid approach. In this role, you won't just manage the cloud; you will be the critical bridge connecting our heavy on-premises data legacy systems (like enterprise data warehouses and local servers) with cutting-edge Azure environments. You will ensure seamless data pipelines, high availability, and airtight security across our entire hybrid data estate.</span></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Infrastructure Integration:</strong> Design, deploy, and maintain the connective tissue between our on-premises data centers and Azure.</li><li><strong>Cloud Infrastructure Management for Data &amp; AI:</strong> Provision, configure, and optimize enterprise-grade Azure resources tailored for data workloads, including Microsoft Fabric, Azure Databricks, Azure Data Factory, Synapse Analytics, and Azure Machine Learning environments.</li><li><strong>On-Prem &amp; Cloud Security Hardening:</strong> Enforce strict identity governance across hybrid environments by aligning on-premises Active Directory (AD) with Microsoft Entra ID . Manage secrets across environments and implement network security boundaries that satisfy Central Bank of Egypt (CBE) regulations.</li><li><strong>Automation &amp; Infrastructure as Code (IaC):</strong> Standardize deployment processes across both cloud and local infrastructure using Terraform or Azure Bicep , integrating them into CI/CD pipelines via Azure DevOps to support unified DataOps workflows.</li><li><strong>Hybrid Disaster Recovery &amp; Monitoring:</strong> Architect and test robust Backup and Disaster Recovery (BCDR) strategies that guarantee zero data loss across both local storage arrays and Azure Data Lakes, maintaining continuous visibility through unified monitoring tools.</li></ul><p><strong>On-Premises Infrastructure (STRICT MUST):</strong> Deep, hands-on experience managing traditional on-premises enterprise data centers is non-negotiable. You must have a strong background in virtualization (VMware/Hyper-V), physical networking, storage area networks (SAN), and Windows/Linux server administration before or alongside your cloud career.</p><p><strong>Professional Experience:</strong></p><ul><li>5 + years of total experience in IT infrastructure/system administration, with at least 3+ years of dedicated, hands-on experience specializing in Azure Cloud Administration within a complex, hybrid architecture.</li><li><strong>Banking &amp; Financial Sector Experience:</strong> Mandatory prior experience working inside a regulated bank or financial institution in Egypt, showing a clear understanding of CBE cloud governance, local data residency laws, and audit readiness.</li><li><strong>Technical Mastery of Data Ecosystems:</strong> Proven familiarity with connecting cloud services to on-premises data repositories (such as SQL Server or Teradata). Solid knowledge of containerized environments ( AKS/Docker ) and enterprise data pipelines is highly advantageous.</li></ul><p><strong>Education &amp; Elite Certifications:</strong></p><ul><li>Bachelor s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field.</li><li>Microsoft Certified: Azure Administrator Associate (AZ-104) is required.</li><li>Preferred: Certifications reflecting hybrid/security expertise, such as Azure Stack Hub/Arc familiarity or Azure Security Engineer (AZ-500) .</li></ul><p><strong>Soft Skills:</strong> Exceptional troubleshooting skills for complex hybrid routing or latency issues, a proactive mindset, and fluency in English.</p><p>Attractive, market-leading salary package Clear career advancement path with professional development opportunities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 + years of total experience in IT infrastructure/system administration, with at least 3+ years of dedicated, hands-on experience specializing in Azure Cloud Administration within a complex, hybrid architecture.</li><li><strong>Banking &amp; Financial Sector Experience:</strong> Mandatory prior experience working inside a regulated bank or financial institution in Egypt, showing a clear understanding of CBE cloud governance, local data residency laws, and audit readiness.</li><li><strong>Technical Mastery of Data Ecosystems:</strong> Proven familiarity with connecting cloud services to on-premises data repositories (such as SQL Server or Teradata). Solid knowledge of containerized environments ( AKS/Docker ) and enterprise data pipelines is highly advantageous.</li><li>Bachelor s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field.</li><li>Microsoft Certified: Azure Administrator Associate (AZ-104) is required.</li><li>Preferred: Certifications reflecting hybrid/security expertise, such as Azure Stack Hub/Arc familiarity or Azure Security Engineer (AZ-500) .</li><li>Exceptional troubleshooting skills for complex hybrid routing or latency issues, a proactive mindset, and fluency in English.</li><li>Deep, hands-on experience managing traditional on-premises enterprise data centers is non-negotiable. You must have a strong background in virtualization (VMware/Hyper-V), physical networking, storage area networks (SAN), and Windows/Linux server administration before or alongside your cloud career.</li></ul><p></p></section>

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Job Summary:<br>The Mid-Level Data Acquisition Engineer is an IoT/OT software engineer who independently delivers data acquisition integrations across building automation, industrial, and IoT environments, developing protocol connectors in Python, deploying and commissioning our edge data-acquisition platform in client and lab environments, and ensuring reliable, high-quality data ingestion.<br>Responsibilities:<br>Implement and extend protocol connector functionality (BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT, SNMP, REST) in Python, following the team's architecture and coding standards. Configure and optimize device discovery, polling strategies, subscriptions, batching, retries, and data transformation logic. Deploy and configure the Para Edge runtime, Docker-based services, and Kepware gateways in client and lab environments. Validate networking prerequisites (firewall rules, VLAN segmentation, DNS, NAT, routing) and troubleshoot protocol and communication issues using packet captures and device diagnostics. Lead standard commissioning activities: device discovery, ingestion verification, and mapping/metadata validation (tag naming, units, schemas, timestamps). Implement and maintain data-quality checks (freshness, completeness, correctness, schema compliance) and monitor connector health through dashboards and alerts. Execute OTA updates, manage container lifecycles, and verify runtime stability. Develop Python automation for configuration generation, mapping validation, deployment checks, and regression testing; write unit and integration tests for owned components. Produce clear deployment documentation, troubleshooting guides, and integration notes.<br>AI-Driven Engineering: AI is an integral part of our software development process and is expected to be used daily. The Mid-Level Data Acquisition Engineer should be comfortable using AI-powered engineering tools to assist with connector development, automation, debugging, testing, documentation, code reviews, and technical research. AI-generated outputs must always be validated to ensure they meet security, quality, reliability, and maintainability standards. <br>Requirements:<br>3–5 years of experience in software engineering, IoT/OT integration, smart buildings, or industrial systems. Solid Python engineering skills for production services and automation (beyond scripting). Hands-on experience with at least two of: BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT in real deployments. Good working knowledge of Linux, Docker, and edge/gateway environments; familiarity with IoT gateways such as Kepware. Strong networking fundamentals (TCP/IP, VLANs, firewalls, routing) and the ability to troubleshoot connectivity and data-transmission issues independently. Familiarity with Building Management Systems (BMS) and both IT and OT data sources. Experience with Git/Git Hub, CI/CD, and automated testing (pytest or similar). Daily, fluent use of AI-assisted engineering tools. Strong documentation skills; excellent problem-solving, attention to detail, and ability to work collaboratively with clients and cross-functional teams.<br>Nice to Have:Messaging systems (MQTT brokers/Rabbit MQ), time-series and document databases (Influx DB, Mongo DB), observability tooling (Grafana, Prometheus). Cloud familiarity (Azure preferred; AWS/GCP welcome) and relevant certifications (Azure Fundamentals/Administrator, AI-engineering credentials such as Anthropic Claude tracks). Exposure to OT security standards (ISA/IEC 62443).<br><br>** While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.