Area Manager Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Training &amp; Quality Manager&nbsp; is responsible for successfully onboarding, skill, and training the hotel team through well designed and operationally viable blended learning solutions and ensure that every corporate training initiative has been successfully implemented and&nbsp;each hotel employee is to developed in both skills and competencies to deliver a&nbsp;consistent beautiful performance that creates a signature differentiation for our brand in the luxury hotel segment, includes ensuring optimal communication between&nbsp;management, all administrative and operational departments. Quality assurance and&nbsp;enhancement according to Kempinski standards and hotel-specific standards.<br><br><ul><li>Analyse training needs and training effectiveness.</li><li>Plan, design and deliver training programmes.</li><li>Devise a training marketing strategy, which is evident both at the back of house<br>and reflected in campaigns or initiatives to address training topics/themes<br>accordingly.</li><li>Establish and foster relationships and partnerships with external suppliers,<br>training providers, and legal and safety entities.</li><li>Establish a training network according to Kempinski standards, including spending<br>time in operations to foster this network.</li><li>Coach and train managers and Departmental Trainers to improve departmental<br>performance.</li><li>Organise and supervise Kempinski DNA and brand immersion activities.</li><li>Continuously seek and support new approaches, practices and processes to<br>improve the efficiency of the training services offered.</li><li>Train and develop Training team members.</li><li>Identify potential training talent and propose &amp;amp; foster Master Trainer candidates.</li><li>In absence of a Training Coordinator, ensure that the responsibilities are fulfilled.</li><li>Lead by example and promote Kempinski’s core values.</li><li>Promote and implement Kempinski Corporate Training policies and procedures.</li></ul>Quality Management:<br><ul><li>Daily processing of guest feedback on GSS, Review Pro, care/Compliment<br>entries and direct correspondence in cooperation with all administrative and<br>operational departments, including resubmission and ongoing guest<br>correspondence.</li><li>Implementation of individual quality measurements and guest surveys.</li><li>&nbsp;Send daily updates about the current status of quality ranking on all channels<br>internally.</li><li>&nbsp;Analysis of the causes of guest dissatisfaction in cooperation with the<br>responsible department managers.</li><li>&nbsp;Implementation of improvement processes in cooperation with the responsible<br>department managers.</li><li>&nbsp;Implementation and sustainable continuation of Lobster Ops in cooperation with<br>the training department.</li><li>Establishment and maintenance of a sustainable quality management system,<br>including statistical analysis and analysis with solutions.</li><li>Implementation of a regular quality meeting structure with the creation,<br>implementation and adherence to quality action plans.</li><li>&nbsp;Creation and communication of a monthly quality snapshot for the 5th of a month<br>- based on the measured results of:<br>- GSS and Review Pro Feedback MTD &amp;amp; YTD, Care statistics, naming the top 3<br>weaknesses at the hotel level including measures, taking into account positive<br>feedback on employees, communication and DNA stories.</li><li>&nbsp;Significant promotion of the Care &amp;amp; Compliment culture, exhorting deviations with the<br>support of the Executive Committee where necessary.</li><li>Participation in internal meetings, referring to the quality management.</li><li>Accompanying and implementing all Kempinski Guest Experience initiatives.</li><li>&nbsp;Form control of the local policy &amp;amp; procedure structure as well as regular update management.</li><li>Control the implementation of all Kempinski Policies, Procedures &amp;amp; Standards with feedback to the Executive Committee.</li><li>&nbsp;Creation of a guest intelligence program and control of execution.</li><li>&nbsp;Daily hotel inspection to check quality standards in Front of House and Back of<br>House areas.</li><li>&nbsp;Regular quality checks in cooperation with Lobster Ops.</li><li>&nbsp;Best practice exchange with other Kempinski hotels.</li><li>&nbsp;Active participation in HOD and Direct Line Meeting.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Human Resources Manager Purpose of the Job The Human Resources Manager serves to strategically and objectively support workforce growth and stabilization, and drive up employee engagement to boost and maintain high levels of commitment and professional ethics in the work culture. S/He is to oversee all HR supporting functions in Egypt through working with Coptic Orphans Headquarters HR and assist with talent acquisition, management, and retention. The incumbent must possess a deep understanding of Western work ethics and culture, as well as those of Egypt to ensure cultural sensitivity while maintaining the unity and strength of the organization's different offices. In collaboration with HQ HR, this professional supports the recruitment processes and job promotion for the Egypt Office; and assists with position analysis and talent matching, salary and benefit market research, employee relations, training, and development. Through facilitation and objective intervention, the incumbent is to advise the HQ HR and management on issues impacting employees' efficiency and effectiveness in the Egypt Office and assist with coaching and counseling on proper professional conduct, clear expectations, and career growth potential.</p><p>Essential Functions and Responsibilities</p><ul><li>Ensure compliance with relevant employment laws and regulations.</li><li>Stay informed about changes in legislation and advise management on necessary actions to maintain compliance.</li><li>Ensure consistent application of established human resources policies &amp; processes; identify necessary changes based on objective assessment for management's consideration.</li><li>Stay updated on relevant tax laws and regulations to ensure compliance.</li><li>Resolve payroll discrepancies and inquiries in a prompt and professional manner.</li><li>Collaborate with the finance and HR teams to streamline payroll processes and implement best practices.</li><li>Maintain the confidentiality and integrity of payroll information.</li><li>Provide regular reports and analyses to management on payroll-related metrics.</li><li>Continuously review and improve payroll procedures to enhance efficiency and accuracy.</li><li>Assist in strategically stabilizing and strengthening the workforce in Coptic Orphans Egypt by working with management and staff to create and nurture an environment of positive interactions and effective communications.</li><li>Manage employee relations, conflict resolution, and trust building.</li><li>Understand the organizational culture; regularly identify and recommend improvements needed, both, for managers and employees.</li><li>Maintain a safe and productive work environment by addressing and working through conflict and issues of concern in transparent yet prudent ways.</li><li>Propose initiatives, including training and development, for effectively improving employee engagement and job satisfaction; thereby improving productivity, efficiency, and commitment.</li><li>Research and recommend effective incentive means and programs for employee retention, improving employee morale, loyalty, and longevity.</li><li>Promote and endorse staff benefits; review external agencies that will provide optimal services to employees.</li><li>Manage the annual and probation performance reviews, feedback systems and tools; and outline management responsibility for developing employees.</li><li>Suggest and communicate effective ways of managing performance, and facilitate employee-supervisor dialogues.</li><li>Review and assist with position analysis and new position descriptions in the Egypt Office.</li><li>Assist in establishing and maintaining a position-grade system; and conduct market research on pay and benefits.</li><li>Collaborating with HQ HR, assisting in updating the recruitment and selection processes, and identifying effective economic channels for job advertising and promotion in Egypt, including networking.</li><li>Conduct candidate screening and interviews to identify top candidates, ensuring potential mismatches are eliminated based on qualifications and fit.</li></ul><p>Supervisory Responsibilities</p><p>This position supervises the HR Specialists in the Egypt Office.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Education, Experience, Knowledge, and Skills</h2><ul><li>Bachelors or Master's Degree in Human Resources Management, Organizational Development, or other closely related field. A Master's degree substitutes for 2-3 years of experience.</li><li>Minimum of 10 years of professional experience, of which 8 years as a Human Resource professional.</li><li>Demonstrated ability to manage human relations for successful HR Management with strategic approaches.</li><li>Other Required Skills: Outstanding soft skills include; people skills, conflict management and resolution, negotiation, mediation, facilitation, and problem-solving skills.</li><li>Excellent ability to 'naturally' preserve strict confidentiality and exhibit good discretion.</li><li>Exceptionally effective communication skills with excellent command of English and Arabic.</li><li>Candidate must be energetic, positive, result result-oriented, have outstanding organizational skills, good judgment, objectivity, and with ability to coordinate multiple responsibilities efficiently.</li><li>Ability to work well under pressure.</li></ul><h2>Travel Requirements</h2><p>Occasional travel may be necessary, including possible international trips.</p><p>Limited to typical office environments such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Some off-work and weekend work are required when necessary.</p><p></p></section>

Scope Properties, a member of the Saudi MASCO Group, is developing the Al- Mokattam Corniche Development Project, one of Egypt's most ambitious mixed-use developments. As our business continues to grow, we are seeking a highly capable Accounting Manager to lead our accounting operations, strengthen financial reporting, and help build a scalable finance function that supports a dynamic real estate development business. Role Summary The Accounting Manager will lead the Company's accounting operations and be responsible for maintaining the integrity of the financial records, ensuring accurate and timely financial reporting, and overseeing compliance with Egyptian Accounting Standards, tax regulations, and internal policies. The role requires a technically strong accounting professional with solid experience in real estate development, excellent leadership capabilities, and hands-on involvement in ERP implementation and accounting process automation. Reporting directly to the Chief Financial Officer, the successful candidate will play a key role in developing the accounting function while mentoring and growing a high-performing team.<br>Key Responsibilities:Lead all accounting operations, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project Accounting, Inventory, and month-end and year-end closing activities. Prepare and review monthly, quarterly, and annual financial statements in accordance with Egyptian Accounting Standards (EAS), with sound knowledge of IFRS requirements. Ensure the completeness, accuracy, and integrity of all accounting records and financial information. Manage accounting for real estate development projects, including capitalization of development costs, inventory valuation, project cost allocation, revenue recognition, and investment property accounting. Review journal entries, reconciliations, schedules, and accounting estimates to ensure compliance with accounting standards and company policies. Ensure full compliance with tax regulations, VAT, withholding tax, payroll taxes, and statutory reporting requirements. Coordinate annual statutory audits and work closely with external auditors, tax advisors, and regulatory authorities. Develop and continuously improve accounting policies, procedures, and internal controls. Support budgeting and forecasting by providing reliable accounting information and financial analysis. Participate in ERP implementation by defining accounting requirements, validating system configuration, performing user acceptance testing, and supporting process redesign. Drive automation initiatives that improve efficiency, reporting accuracy, and control over accounting processes. Collaborate with Commercial, Procurement, Project Management, Legal, and Treasury teams to ensure appropriate accounting treatment of transactions. Lead, coach, and develop the accounting team while promoting accountability, collaboration, and continuous improvement.<br>Qualifications:Education Bachelor's degree in Accounting or Finance. Professional Qualifications One or more of the following is strongly preferred:CMACPAACCADip IFRCIA (advantageous) Candidates actively pursuing a recognized professional qualification are encouraged to apply. Experience10 to 15 years of progressive accounting experience. Minimum 4 years in a managerial or supervisory accounting role. Mandatory experience in real estate development or real estate investment companies. Strong experience in financial reporting, month-end close, project accounting, fixed assets, taxation, and statutory compliance. Previous participation in ERP implementation or finance systems transformation projects. Strong knowledge of Egyptian Accounting Standards, IFRS, and Egyptian tax legislation. Advanced proficiency in Microsoft Excel and ERP systems such as Microsoft Dynamics 365, Oracle, SAP, or equivalent. Leadership & Technical Competencies We are looking for a professional who demonstrates:Strong technical accounting knowledge. Excellent analytical and problem-solving abilities. High standards of accuracy and professional integrity. Proven ability to lead, mentor, and develop accounting teams. Strong planning, organization, and prioritization skills. A continuous improvement mindset with an interest in automation and process optimization. The ability to work effectively in a fast-paced, evolving business environment. Clear communication and the confidence to engage with senior management, auditors, and external stakeholders. Industry Real Estate Employment Type Full-time

Reporting to: Finance Manager EG & KSA<br>Are you a numbers-driven strategist with a sharp eye for efficiency?<br>We are looking for a Cost Control Manager who can turn data into decisions and insights into impact. In this role, you will be the financial backbone of our operations—optimizing costs, improving profitability, and ensuring every Riyal spent adds real value to the business. If you thrive in fast-paced environments, enjoy digging deep into financial performance, and have the leadership mindset to influence smarter spending across teams, then this role is your next challenge.<br>Who are we? Lychee is Egypt’s premier homegrown healthy F&B brand, proudly serving since 2012. With a 5,000 sqm factory housing a Greek yogurt production line, central kitchen, and bakery, we ensure top-quality products for our 30+ branches in premium locations.<br>As part of our growth journey, we are excited to expand into Saudi Arabia, bringing our commitment to healthier food choices to a new market. Our mission is clear and unwavering: to make healthier food choices accessible and sustainable, empowering people to embrace a healthier lifestyle every day.<br>Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.<br>What will you be doing? Costing & Financial Analysis Manage and oversee product costing on ERP, ensuring accurate standard and actual costs. Maintain and update Bill of Materials (BOM) and cost structures in the ERP system. Conduct variance analysis (actual vs. standard cost) and recommend corrective actions. Monitor and control direct and indirect costs, including raw materials, packaging, labor, and overheads. Support pricing decisions by providing cost insights and profitability analysis.<br>ERP System & Cost Control Ensure costing module setup, maintenance, and accuracy within the ERP system. Implement and enhance ERP-based cost control processes for real-time cost tracking. Monitor ERP-generated reports for discrepancies in cost allocations and resolve issues. Work with IT and finance teams to optimize ERP integration for cost management.<br>Stock & Inventory Control Oversee stock valuation and reconciliation through ERP, ensuring data accuracy. Implement ERP-driven stock control measures to prevent losses, discrepancies, and obsolescence. Monitor real-time stock movements in ERP for factory and retail stores. Conduct cycle counts, stock audits, and ensure accurate inventory records.<br>Reporting & Compliance Generate detailed cost reports from ERP analytics to support decision-making. Ensure compliance with internal financial controls, policies, and external audit requirements. Support budgeting and forecasting by providing ERP-based cost and inventory insights. Work with internal teams to align cost strategies with business goals.<br>Process Improvement & Cross-Functional Collaboration Identify cost-saving opportunities and process enhancements using ERP data analytics. Train finance and operations teams on best practices for ERP cost and stock management. Collaborate with procurement, production, and finance teams to enhance cost efficiency and stock accuracy.<br>What are we looking for? Bachelor's degree in Finance or any related field Minimum of 11 years of work experience in cost control within FMCG industry Hands-on experience in costing and stock control modules of ERP systems Strong knowledge of manufacturing cost structures, BOM, inventory valuation methods, and COGS analysis Strong Interpersonal skills Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.

Reporting to: Finance Manager EG & KSA<br>Are you a numbers-driven strategist with a sharp eye for efficiency?<br>We are looking for a Cost Control Manager who can turn data into decisions and insights into impact. In this role, you will be the financial backbone of our operations—optimizing costs, improving profitability, and ensuring every Riyal spent adds real value to the business. If you thrive in fast-paced environments, enjoy digging deep into financial performance, and have the leadership mindset to influence smarter spending across teams, then this role is your next challenge.<br>Who are we? Lychee is Egypt’s premier homegrown healthy F&B brand, proudly serving since 2012. With a 5,000 sqm factory housing a Greek yogurt production line, central kitchen, and bakery, we ensure top-quality products for our 30+ branches in premium locations.<br>As part of our growth journey, we are excited to expand into Saudi Arabia, bringing our commitment to healthier food choices to a new market. Our mission is clear and unwavering: to make healthier food choices accessible and sustainable, empowering people to embrace a healthier lifestyle every day.<br>Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.<br>What will you be doing? Costing & Financial Analysis Manage and oversee product costing on ERP, ensuring accurate standard and actual costs. Maintain and update Bill of Materials (BOM) and cost structures in the ERP system. Conduct variance analysis (actual vs. standard cost) and recommend corrective actions. Monitor and control direct and indirect costs, including raw materials, packaging, labor, and overheads. Support pricing decisions by providing cost insights and profitability analysis.<br>ERP System & Cost Control Ensure costing module setup, maintenance, and accuracy within the ERP system. Implement and enhance ERP-based cost control processes for real-time cost tracking. Monitor ERP-generated reports for discrepancies in cost allocations and resolve issues. Work with IT and finance teams to optimize ERP integration for cost management.<br>Stock & Inventory Control Oversee stock valuation and reconciliation through ERP, ensuring data accuracy. Implement ERP-driven stock control measures to prevent losses, discrepancies, and obsolescence. Monitor real-time stock movements in ERP for factory and retail stores. Conduct cycle counts, stock audits, and ensure accurate inventory records.<br>Reporting & Compliance Generate detailed cost reports from ERP analytics to support decision-making. Ensure compliance with internal financial controls, policies, and external audit requirements. Support budgeting and forecasting by providing ERP-based cost and inventory insights. Work with internal teams to align cost strategies with business goals.<br>Process Improvement & Cross-Functional Collaboration Identify cost-saving opportunities and process enhancements using ERP data analytics. Train finance and operations teams on best practices for ERP cost and stock management. Collaborate with procurement, production, and finance teams to enhance cost efficiency and stock accuracy.<br>What are we looking for? Bachelor's degree in Finance or any related field Minimum of 11 years of work experience in cost control within FMCG industry Hands-on experience in costing and stock control modules of ERP systems Strong knowledge of manufacturing cost structures, BOM, inventory valuation methods, and COGS analysis Strong Interpersonal skills Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.

<p><h4>Job description</h4> <p>You are about to apply for a certified top employer 2026. Raya Smart Buildings - Raya Holding subsidiary - is hiring for its workspace management company - Edge Innovation Center - senior community account manager in East Cairo (New Cairo) with the following requirements.</p> <h4>Job purpose</h4> <p>The position is responsible for managing the day-to-day operations and customer experience of the assigned center. The role ensures smooth branch operations, high member satisfaction, workspace readiness, and sustained occupancy while creating a professional and engaging community environment. The position acts as the main point of contact for members, visitors, and partners and plays a key role in maintaining operational excellence and a positive customer journey.</p> <h4>Key duties & responsibilities:</h4> <li>Oversee day-to-day center operations, ensuring smooth delivery of services, compliance with company standards, and uninterrupted business continuity.</li> <li>Sustain branch revenue, occupancy, and profitability targets through workspace hospitable level of services.</li> <li>Maintain high customer satisfaction and retention levels by proactively managing client relationships, resolving escalations, and delivering an exceptional member experience.</li> <li>Manage, coach, and develop branch employees, fostering a customer-centric, performance-driven culture aligned with Raya values.</li> <li>Monitor center expenses, ensure cost efficiency, manage budgets, and identify opportunities to improve profitability and operational effectiveness.</li> <li>Coordinate with facility management, IT, housekeeping, security, and vendors to maintain a safe, professional, and productive workplace environment.</li> <li>Ensure adherence to company policies, health and safety requirements, contractual obligations, and regulatory requirements.</li> <li>Analyze center performance indicators, customer feedback, market trends, and competitive activities, providing recommendations to improve business results.</li> <h4>Skills description</h4> <h4>Technical skills</h4> <li>Workspace operations management.</li> <li>Customer service and complaint handling.</li> <li>Event and meeting room management.</li> <li>Reporting and KPI tracking.</li> <li>Microsoft Office (Excel, PowerPoint, Outlook).</li> <li>CRM and booking systems knowledge.</li> <li>Basic facilities and vendor coordination.</li> <li>Health and safety compliance awareness.</li> <h4>Interpersonal skills</h4> <li>Result orientation.</li> <li>Advanced hospitality skills.</li> <li>People management skills.</li></p><p></p>

Reporting to: Finance Manager EG & KSA<br>Are you a numbers-driven strategist with a sharp eye for efficiency?<br>We are looking for a Cost Control Manager who can turn data into decisions and insights into impact. In this role, you will be the financial backbone of our operations—optimizing costs, improving profitability, and ensuring every Riyal spent adds real value to the business. If you thrive in fast-paced environments, enjoy digging deep into financial performance, and have the leadership mindset to influence smarter spending across teams, then this role is your next challenge.<br>Who are we? Lychee is Egypt’s premier homegrown healthy F&B brand, proudly serving since 2012. With a 5,000 sqm factory housing a Greek yogurt production line, central kitchen, and bakery, we ensure top-quality products for our 30+ branches in premium locations.<br>As part of our growth journey, we are excited to expand into Saudi Arabia, bringing our commitment to healthier food choices to a new market. Our mission is clear and unwavering: to make healthier food choices accessible and sustainable, empowering people to embrace a healthier lifestyle every day.<br>Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.<br>What will you be doing? Costing & Financial Analysis Manage and oversee product costing on ERP, ensuring accurate standard and actual costs. Maintain and update Bill of Materials (BOM) and cost structures in the ERP system. Conduct variance analysis (actual vs. standard cost) and recommend corrective actions. Monitor and control direct and indirect costs, including raw materials, packaging, labor, and overheads. Support pricing decisions by providing cost insights and profitability analysis.<br>ERP System & Cost Control Ensure costing module setup, maintenance, and accuracy within the ERP system. Implement and enhance ERP-based cost control processes for real-time cost tracking. Monitor ERP-generated reports for discrepancies in cost allocations and resolve issues. Work with IT and finance teams to optimize ERP integration for cost management.<br>Stock & Inventory Control Oversee stock valuation and reconciliation through ERP, ensuring data accuracy. Implement ERP-driven stock control measures to prevent losses, discrepancies, and obsolescence. Monitor real-time stock movements in ERP for factory and retail stores. Conduct cycle counts, stock audits, and ensure accurate inventory records.<br>Reporting & Compliance Generate detailed cost reports from ERP analytics to support decision-making. Ensure compliance with internal financial controls, policies, and external audit requirements. Support budgeting and forecasting by providing ERP-based cost and inventory insights. Work with internal teams to align cost strategies with business goals.<br>Process Improvement & Cross-Functional Collaboration Identify cost-saving opportunities and process enhancements using ERP data analytics. Train finance and operations teams on best practices for ERP cost and stock management. Collaborate with procurement, production, and finance teams to enhance cost efficiency and stock accuracy.<br>What are we looking for? Bachelor's degree in Finance or any related field Minimum of 11 years of work experience in cost control within FMCG industry Hands-on experience in costing and stock control modules of ERP systems Strong knowledge of manufacturing cost structures, BOM, inventory valuation methods, and COGS analysis Strong Interpersonal skills Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Manager, Development | MAF Properties | Egypt Portfolio<br><strong>ROLE SUMMARY</strong><br>Support the planning, coordination, and delivery of community development projects under the Communities vertical. The role assists in executing project milestones, managing documentation, and ensuring compliance with DBU’s quality, budget, and governance standards. It bridges day-to-day coordination between internal teams, consultants, and authorities to enable timely, cost-effective delivery of residential and mixed-use community phases.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Liaise with consultants and contractors on design reviews, technical requirements, and site updates.</li><li>Prepare project progress reports, cost summaries, and milestone tracking dashboards.</li><li>Assist in feasibility studies, project phasing plans, and commercial assessments.</li><li>Compile and validate data for business cases, budget submissions, and development planning.</li><li>Coordinate regulatory approvals, NOCs, authority submissions, inspections, and site visits.</li><li>Maintain stakeholder relationships with authorities, utility providers, consultants, and contractors to resolve project issues.</li><li>Prepare governance reports, presentations, and investment memos while maintaining accurate project records and tracking systems.</li><li>Support the Development Director in coordinating day-to-day project delivery, timelines, risks, and progress tracking</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree in Civil Engineering, Architecture, Urban Planning, or a related field.</li><li>Project coordination or real estate delivery certification/training is an advantage.</li><li>3–6 years of experience in real estate, construction, or community development projects.</li><li>Knowledge of permitting processes, regulatory approvals, and development workflows is preferred.</li><li>Strong organizational, communication, and teamwork skills with a proactive mindset.</li><li>Ability to manage multiple priorities, work accurately under pressure, and thrive in a fast-paced project environment.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

JOB PURPOSE:The Project Engineering Manager is responsible for overseeing projects through design and construction phases, ensuring adherence to project parameters and schedules. He/she supports the project managers in project management and leads the technical team and field workers. RESPONSIBILITIES:- Receive final drawings from brand designers and submit them to respective malls for approval, coordinating closely with MEP consultants.- Coordinate all design and commercial parameters, including signage, materials, shop front, construction, commercial sections, entrances, and fitting rooms. Manage coordination with malls, brand managers, landlords, and public authorities to ensure alignment and compliance with project requirements.- Receive materials on-site, monitor storage and warehousing activities, and track the quantity used on-site for final account settlement.- Oversee shop construction projects from inception to completion; monitor critical material orders and deliveries to ensure projects are delivered on time, within budget, and meet quality standards.- Communicate commercial and technical requirements to designers, including Built Drawings, LOD (Level of Development), Design Manual, and other specifications. Ensure that all work is completed according to established standards.- Receive quotations for sitework and take necessary actions. Approve payments, verify quantities, and ensure proper settlement during final settlement and defect liability periods.- Coordinate and track internal and external reviews and approvals of design drawings.- Guide the Foreman by overseeing their daily activities to ensure adherence to quality, safety, and security standards throughout the project duration.- Oversee the thorough compilation and timely rectification of snag lists, ensuring smooth handover of completed projects to the operations departments. BEHAVIORAL COMPETENCIES: Decision Quality: Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions. Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders. For example, ensures that own efforts meet the needs and requirements of internal and external stakeholders. Works to identify all relevant issues and satisfy the interests of multiple stakeholders during the decision-making process. Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. For example, strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays. Ensures Accountability: Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. Manages Ambiguity: Operates effectively, even when things are not certain or the way forward is not clear. For example, responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness. Qualifications required:- Fluency in English.- Fluency in local language is a plus. Technical Skills- Proficiency in MS Office. Specific Expertise- Proficiency in Auto CAD and a Project Scheduling Tool (such as MS Project, Primavera or other). - - Bachelor's degree in Civil Engineering, or Architecture, or a related field.- 7 to 9 years of related experience in Finishing and MEP works, or a similar role.- 4 years of experience in a managerial role.

We're Hiring: General Manager V-ALUE Business Planning & Consulting | Management Consulting ???? On-site — Cairo, Egypt | Full-time About the role V-ALUE is an established management consulting firm with 14+ years of delivering feasibility studies and business advisory across Egypt, Saudi Arabia, the Gulf, and Africa — including a landmark feasibility study for the Suez Canal Authority, reviewed and approved at the highest national levels.<br>We're at a real growth inflection point — including expansion into the Saudi market in line with Vision 2030 — and the founder is looking for a General Manager to lead the company through its next phase: managing its functions, rebuilding its leadership structure, and driving its growth. This is not a caretaker role. This is a leadership mandate: you'll direct the engines of growth — sales, marketing, and people — and build the team that runs them. What you'll do Growth Leadership Direct and manage the sales & business development function — set the strategy, build the pipeline system, lead the sales team, and oversee expansion into the GCC market (Saudi Arabia in particular). Direct the digital marketing function — own the strategy and positioning, manage the marketing team and channels (Linked In, paid, content, SEO), and hold the function accountable to lead-generation and conversion targets. Shape pricing, offers, and go-to-market strategy for our consulting services across Egypt and the Gulf. Organization & Leadership Building Rebuild the company's board and senior leadership team — define the structure, recruit and develop the right leaders for each function, and build the management layer that will carry the firm's growth. Oversee the establishment of a complete HR management system — organizational structure, policies, performance management, and development paths — and manage its rollout across the firm. Lead, motivate, and develop a Gen Z-heavy team — building a culture of accountability and growth. Operations & Direction Run day-to-day operations across delivery, HR, and admin — quality, deadlines, and accountability. Use business analytics to steer decisions — pipeline health, marketing ROI, delivery capacity, and firm performance. Oversee a parallel software business line alongside the core consulting work. Champion AI adoption across the firm's workflows and services. Report directly to the founder with full ownership of growth and organizational targets. What we're looking for Proven experience in business development — you've done it hands-on before and can now lead it: strategy, pipeline systems, and team management. Strong command of digital marketing — enough to direct the function, challenge the team, and judge what actually converts. Experience selling or managing the sale of services into the GCC market (Saudi Arabia in particular). Experience building or restructuring leadership teams — hiring senior people and building management structures. Capable of overseeing the establishment of an HR management system — from org structure to performance and policies. MBA — or the equivalent knowledge earned through real business experience. Strong leadership skills with a genuine entrepreneurial spirit. Solid grasp of business analytics and data-driven decision-making. Proven ability to lead, engage, and retain Gen Z talent. A growth and expansion mindset — someone who builds, not just maintains. Comfortable overseeing a software/tech business line alongside consulting. Dependable, accountable, a continuous learner — and a firm believer in AI's power to transform how business gets done. Fluent Arabic and strong English. This is a full-time, on-site role based at our Cairo office. Why this role is different You won't inherit chaos — you'll inherit a firm with a proven 14-year methodology, a serious reputation, and an established client base. Your mandate is to build the organization that scales it: the leadership team, the systems, and the growth engines. Direct partnership with the founder, real authority, and a defining role in the firm's next chapter

Reporting to: Finance Manager EG & KSA<br>Are you a numbers-driven strategist with a sharp eye for efficiency?<br>We are looking for a Cost Control Manager who can turn data into decisions and insights into impact. In this role, you will be the financial backbone of our operations—optimizing costs, improving profitability, and ensuring every Riyal spent adds real value to the business. If you thrive in fast-paced environments, enjoy digging deep into financial performance, and have the leadership mindset to influence smarter spending across teams, then this role is your next challenge.<br>Who are we? Lychee is Egypt’s premier homegrown healthy F&B brand, proudly serving since 2012. With a 5,000 sqm factory housing a Greek yogurt production line, central kitchen, and bakery, we ensure top-quality products for our 30+ branches in premium locations.<br>As part of our growth journey, we are excited to expand into Saudi Arabia, bringing our commitment to healthier food choices to a new market. Our mission is clear and unwavering: to make healthier food choices accessible and sustainable, empowering people to embrace a healthier lifestyle every day.<br>Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.<br>What will you be doing? Costing & Financial Analysis Manage and oversee product costing on ERP, ensuring accurate standard and actual costs. Maintain and update Bill of Materials (BOM) and cost structures in the ERP system. Conduct variance analysis (actual vs. standard cost) and recommend corrective actions. Monitor and control direct and indirect costs, including raw materials, packaging, labor, and overheads. Support pricing decisions by providing cost insights and profitability analysis.<br>ERP System & Cost Control Ensure costing module setup, maintenance, and accuracy within the ERP system. Implement and enhance ERP-based cost control processes for real-time cost tracking. Monitor ERP-generated reports for discrepancies in cost allocations and resolve issues. Work with IT and finance teams to optimize ERP integration for cost management.<br>Stock & Inventory Control Oversee stock valuation and reconciliation through ERP, ensuring data accuracy. Implement ERP-driven stock control measures to prevent losses, discrepancies, and obsolescence. Monitor real-time stock movements in ERP for factory and retail stores. Conduct cycle counts, stock audits, and ensure accurate inventory records.<br>Reporting & Compliance Generate detailed cost reports from ERP analytics to support decision-making. Ensure compliance with internal financial controls, policies, and external audit requirements. Support budgeting and forecasting by providing ERP-based cost and inventory insights. Work with internal teams to align cost strategies with business goals.<br>Process Improvement & Cross-Functional Collaboration Identify cost-saving opportunities and process enhancements using ERP data analytics. Train finance and operations teams on best practices for ERP cost and stock management. Collaborate with procurement, production, and finance teams to enhance cost efficiency and stock accuracy.<br>What are we looking for? Bachelor's degree in Finance or any related field Minimum of 11 years of work experience in cost control within FMCG industry Hands-on experience in costing and stock control modules of ERP systems Strong knowledge of manufacturing cost structures, BOM, inventory valuation methods, and COGS analysis Strong Interpersonal skills Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.

About Bonn Medical Industries Bonn Medical Industries is a Saudi-based manufacturer specializing in healthcare products, cosmetics, and personal care solutions. The company owns and develops multiple brands serving consumers across different market segments and is focused on expanding its presence through strong retail partnerships and strategic account management. We are seeking an experienced Key Accounts Manager to lead and grow our relationships with major retail chains, hypermarkets, and modern trade accounts across Saudi Arabia.<br>Role Overview The Key Accounts Manager will be responsible for managing strategic retail partnerships, driving sales growth, expanding product distribution, and strengthening Bonn's presence within major hypermarkets and modern trade channels. This role requires a commercially driven professional with strong account management and negotiation skills, hands-on experience with major retail chains, and the ability to convert business opportunities into measurable growth. This opportunity is open to candidates currently based in Egypt who are willing and able to relocate to Saudi Arabia upon hiring.<br><br>Key Responsibilities Key Account Management Build and maintain strong relationships with key decision-makers across major retail chains and hypermarkets. Manage and grow assigned strategic accounts to achieve revenue and distribution objectives. Lead annual business planning, commercial negotiations, and account development initiatives. Identify opportunities for product expansion, new listings, and category growth. Sales Growth & Trade Execution Secure new product listings and maximize shelf presence across assigned accounts. Coordinate promotional activities and in-store visibility initiatives. Monitor account performance, product availability, and execution quality. Support the successful launch of new products and promotional campaigns. Business Analysis & Planning Analyze sales performance and account profitability. Monitor competitor activities, market trends, and customer requirements. Prepare sales forecasts, account reviews, and business performance reports. Develop action plans to improve account performance and drive sustainable growth. Cross-Functional Coordination Collaborate closely with Marketing, Supply Chain, Operations, Finance, and Production teams. Ensure smooth execution of customer requirements and commercial agreements. Act as the primary point of contact between key accounts and Bonn Medical Industries.<br>Required Qualifications & Experience Bachelor's degree in Business Administration, Marketing, or a related field.3–6 years of experience in Key Account Management within FMCG, Cosmetics, Personal Care, or Consumer Goods companies. Proven experience managing major retail chains, hypermarkets, and modern trade accounts. Strong negotiation, relationship management, and commercial planning skills. Experience achieving sales targets and managing strategic customer relationships. Professional proficiency in both Arabic and English. Strong analytical skills and ability to translate data into actionable business plans.<br>Preferred Qualifications Experience managing accounts such as Carrefour, Lulu, Panda, Danube, Othaim, Tamimi, or similar modern trade retailers. Experience in cosmetics, personal care, or consumer products categories. Existing relationships within major Saudi retail chains. Experience in trade marketing, category management, and promotional planning. Familiarity with CRM and sales reporting systems. Preferred age range: 28–35 years.<br>Important Note This role is specifically focused on Modern Trade and Hypermarket account management. Candidates whose primary experience is limited to pharmaceutical sales, pharmacies, medical representative roles, healthcare institutions, or non-retail channels may not be a suitable fit for this position.<br>Work Conditions Full-time position Competitive salary package based on experience Performance-based growth opportunities Opportunity to contribute to the growth of a fast-expanding manufacturing business<br>What We're Looking For We are looking for a proactive and results-driven professional who understands how to grow strategic retail accounts, build long-term partnerships, and drive sustainable business growth within modern trade channels. The ideal candidate combines strong commercial acumen, excellent relationship management skills, and hands-on experience working with major retail chains in Saudi Arabia.

Reporting to: Finance Manager EG & KSA<br>Are you a numbers-driven strategist with a sharp eye for efficiency?<br>We are looking for a Cost Control Manager who can turn data into decisions and insights into impact. In this role, you will be the financial backbone of our operations—optimizing costs, improving profitability, and ensuring every Riyal spent adds real value to the business. If you thrive in fast-paced environments, enjoy digging deep into financial performance, and have the leadership mindset to influence smarter spending across teams, then this role is your next challenge.<br>Who are we? Lychee is Egypt’s premier homegrown healthy F&B brand, proudly serving since 2012. With a 5,000 sqm factory housing a Greek yogurt production line, central kitchen, and bakery, we ensure top-quality products for our 30+ branches in premium locations.<br>As part of our growth journey, we are excited to expand into Saudi Arabia, bringing our commitment to healthier food choices to a new market. Our mission is clear and unwavering: to make healthier food choices accessible and sustainable, empowering people to embrace a healthier lifestyle every day.<br>Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.<br>What will you be doing? Costing & Financial Analysis Manage and oversee product costing on ERP, ensuring accurate standard and actual costs. Maintain and update Bill of Materials (BOM) and cost structures in the ERP system. Conduct variance analysis (actual vs. standard cost) and recommend corrective actions. Monitor and control direct and indirect costs, including raw materials, packaging, labor, and overheads. Support pricing decisions by providing cost insights and profitability analysis.<br>ERP System & Cost Control Ensure costing module setup, maintenance, and accuracy within the ERP system. Implement and enhance ERP-based cost control processes for real-time cost tracking. Monitor ERP-generated reports for discrepancies in cost allocations and resolve issues. Work with IT and finance teams to optimize ERP integration for cost management.<br>Stock & Inventory Control Oversee stock valuation and reconciliation through ERP, ensuring data accuracy. Implement ERP-driven stock control measures to prevent losses, discrepancies, and obsolescence. Monitor real-time stock movements in ERP for factory and retail stores. Conduct cycle counts, stock audits, and ensure accurate inventory records.<br>Reporting & Compliance Generate detailed cost reports from ERP analytics to support decision-making. Ensure compliance with internal financial controls, policies, and external audit requirements. Support budgeting and forecasting by providing ERP-based cost and inventory insights. Work with internal teams to align cost strategies with business goals.<br>Process Improvement & Cross-Functional Collaboration Identify cost-saving opportunities and process enhancements using ERP data analytics. Train finance and operations teams on best practices for ERP cost and stock management. Collaborate with procurement, production, and finance teams to enhance cost efficiency and stock accuracy.<br>What are we looking for? Bachelor's degree in Finance or any related field Minimum of 11 years of work experience in cost control within FMCG industry Hands-on experience in costing and stock control modules of ERP systems Strong knowledge of manufacturing cost structures, BOM, inventory valuation methods, and COGS analysis Strong Interpersonal skills Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.

Role Overview The Project Manager is responsible for delivering complex ICT, digital transformation, and telecom projects across their full lifecycle. This includes enterprise connectivity, cloud solutions, cybersecurity, unified communications, and managed services. The role ensures end-to-end project delivery aligned with customer expectations, contractual commitments, and strategic objectives. The Project Manager maximizes business value by balancing time, cost, quality, and service performance, while operating in a dynamic, customer-centric, and multi-partner ecosystem. Project Delivery & Execution Lead the delivery (e.g., networks, cloud, cybersecurity, UC&C, managed services). Define project scope, objectives, and deliverables with customers and internal stakeholders. Develop and execute detailed project plans aligned with contractual and service requirements. Ensure delivery on time, within scope, budget, and SLA commitments. Customer & Stakeholder Management Act as the primary interface with enterprise customers throughout the project lifecycle. Manage customer expectations with a strong focus on customer experience and satisfaction. Coordinate across cross-functional teams (engineering, operations, sales, partners). Governance & Compliance Implement governance frameworks, methodologies, and quality standards. Ensure compliance with ITIL, SIAM, and delivery standards. Provide regular reporting on project performance, risks, and financials. Financial & Commercial Management Manage project budgets, revenue tracking, and margin control. Ensure alignment with commercial commitments and profitability targets. Support contract management, including scope changes and variations. Risk, Quality & Performance Management Identify and proactively manage project risks and dependencies. Ensure quality of deliverables aligned with customer SLAs and KPIs. Monitor operational readiness and service transition into steady-state operations. Change & Integration Management Manage scope, schedule, and cost changes through formal change control processes. Ensure seamless integration of third-party vendors and partners into delivery. Oversee service integration across multiple technology domains. Agile & Digital Delivery Apply Agile, Waterfall, or Hybrid delivery methods based on project nature. Act as Scrum Master (when required) to drive collaboration and efficiency. Promote digital transformation principles and continuous improvement practices. Pre-sales & Solution Support Support bid and pre-sales teams in solution design, planning, and estimation. Contribute to proposals by providing delivery strategy, timelines, and costing inputs. Transition & Service Handover Ensure successful transition from project delivery to operations and service management. Deliver complete documentation, knowledge transfer, and customer training.<br>Key Competencies Strong customer-centric mindset with experience managing enterprise clients. Ability to work in a matrix, multicultural, and multi-country environment. High adaptability in a fast-paced telecom and digital services environment. Strong negotiation and stakeholder engagement skills. Result-driven with a strong focus on service excellence and value delivery.<br>Qualifications & Experience Education & Certifications Bachelor’s degree in Telecommunications, IT, Engineering, or Business. PMP or Prince2 certification required. Agile certification (PMI-ACP / Scrum) preferred. ITIL / SIAM certifications are highly desirable.<br>Experience Minimum 8–12 years of project management experience in:Telecom / ICT / Managed Services / System Integration environments. Proven experience delivering:Network deployment (WAN, SD-WAN, LAN) Cloud or cybersecurity projects Large-scale enterprise IT solutions Experience working with global customers and virtual teams.<br>Language Requirements Fluency in English & Arabic are mandatory.<br>Technical & Professional Skills Strong understanding of:Telecom & networking (MPLS, SD-WAN, Internet, VPNs) Cloud platforms and managed services Cybersecurity solutions Proficiency in project tools (MS Project, Service Now, Jira, etc.) Knowledge of ITIL processes and service transition frameworks Strong financial management and commercial awareness<br>Behavioral Competencies (Target Levels) Leadership – Expert Customer Focus – Expert Resilience – Expert Achievement Orientation – Expert Ownership – Advanced Relationship Building – Advanced Flexibility & Adaptability – Advanced Continuous Improvement – Advanced<br>Professional Skills (Target Proficiency) Project Management Methodologies – Proficient Commercial & Business Acumen – Expert Time & Priority Management – Expert Budgeting & Financial Control – Expert Communication & Stakeholder Management – Proficient Problem-Solving – Proficient Service & Product Knowledge (Telecom/ICT) – Advanced<br>Success Metrics Successful delivery of end-to-end ICT projects within SLA, budget, and timelines. High customer satisfaction (CSAT/NPS). Effective service transition to operations with minimal disruptions. Strong financial performance (margin & cost control).

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager who runs a contact center through clear thinking and early action, not through firefighting and churn. This role owns the performance of the operation: the quality of the decisions made each day, the capability of the team leaders, and the customer experience that results from both. The person we want does not wait for problems to become terminations. They diagnose why performance is slipping, act through their team leaders to fix it, and turn to exits only after genuine coaching and support have failed. We are hiring for judgment first. Think before you act. Diagnose the root cause of performance, quality, and CX problems instead of treating symptoms. When a metric moves, you can explain why, what you changed, and what you expect next. You bring data and a reasoned recommendation to leadership, not just a status update. Build your team leaders, do not bypass them. Your job is to make your TLs capable of managing their own people. You coach them to spot underperformance early, hold direct conversations, and run improvement plans. A struggling agent is first a coaching question for the TL, not a headcount problem for HR. Manage performance early and fairly. Catch underperformance in weeks, not quarters. Put concrete, time-bound improvement plans in place, document them, and give people a real chance to recover. Termination is the last step after support has failed, not the default tool. You are measured on retention and ramp, not only on removing low performers. Drive cross-functional fixes to done. Most operational problems are not solved inside the contact center alone. You work closely and continuously with product, service desk, quality, training, WFM, and real-time managers. You own the outcome end to end: you bring the plan, the next steps, and the follow-through, and you keep driving until the process and the people are working in a way that suits the customer's experience. You do not hand a problem off and wait. Own the customer impact of every operational choice. Staffing gaps, slow coaching, and constant turnover all land on the customer. You are accountable for the link between how you run the team and what the customer experiences across calls, email, chat, and social. Run the day without losing the week. Handle escalations and disputes with sound judgment, but spend your attention on the patterns behind them. Recurring escalations are a process or capability signal, and you act on the cause. Improve the system. Identify inefficiencies, remove them, and use automation and self-service where they genuinely help. Justify changes with evidence and measure whether they worked. Stay compliant and report honestly. Meet local regulatory and company standards, and give leadership an accurate picture, including what is not working.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration or a related field.</li><li>10+ years in contact center operations, including 5+ years leading teams (Supervisor or Team Lead), or 2+ years as an Operations Manager running inbound teams.</li><li>Demonstrated ability to improve KPIs such as CSAT, response time, and first-contact resolution, with the reasoning behind the improvements.</li><li>A clear example of building team leader capability, and a clear example of recovering an underperformer.</li><li>Fluency in English plus the primary language of the market served (for example Arabic in GCC markets), written and verbal.</li><li>Proficiency with CRM systems, contact center technology, and workforce management tools.</li><li>Knowledge of local market dynamics, regulatory requirements, and cultural nuance in customer interactions across the markets you operate in.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a faith-based organization with a dynamic, growing events operation centered on live experiences, conferences, community activations, and large-scale productions. They operate with a high standard of excellence and are deeply mission-driven, creating memorable moments that connect audiences to a broader vision. With an expanding calendar of events and a collaborative internal team, they are looking for a seasoned events professional to take full ownership of their event production function and help elevate every experience they deliver. Role Overview: The Event Manager will own the full lifecycle of event planning and execution from initial concept and vendor coordination through day-of production and post-event reporting. This role is central to how the organization connects with its community, requiring someone who thrives under pressure, brings exceptional organizational discipline, and can lead logistics across multiple concurrent events. The Event Manager will serve as the operational backbone of all live experiences, conferences, and special productions, ensuring every event is delivered on time, on budget, and to the highest standard. Fully Remote (Work from Home) | 9AM - 5PM EST Responsibilities: Event Planning &amp; Execution Lead end-to-end planning and execution of conferences, community events, live productions, and special experiences Build and manage detailed event timelines, run-of-show documents, and production schedules Finalize all event preparation elements ahead of each experience to ensure smooth delivery Serve as the primary point of accountability for on-the-ground event execution Vendor &amp; Venue Coordination Source, negotiate with, and manage vendors and venues across all event types Maintain vendor relationships and keep records of contacts, contracts, and deliverables Ensure all production elements are confirmed, present, and operational ahead of each event Budget &amp; Logistics Management Oversee event budgets, tracking spend against approved allocations and flagging variances early Manage logistics including equipment, materials, staffing, and on-site coordination Audit and update all event assets on a regular cadence to ensure accuracy and readiness Internal Coordination &amp; Communication Coordinate cross-functionally with internal teams to align on event needs, timelines, and responsibilities Communicate event status updates to leadership and relevant stakeholders on a regular basis Prepare and submit event checklists and meeting agendas for leadership review and approval Manage all event-related correspondence, responding to urgent communications promptly Documentation &amp; Reporting Maintain thorough event documentation including checklists, status reports, and post-event summaries Complete weekly event reporting workflows and submit deliverables to upline leadership on schedule Support the organization's broader calendar management and planning infrastructure</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Demonstrated experience in end-to-end event planning and execution, including conferences, community events, or live productions</li><li>3+ years of hands-on experience in an events management, event production, or closely related role</li><li>Proven track record managing vendor relationships and venue coordination across multiple concurrent events</li><li>Experience overseeing event budgets and managing logistics from pre-event through post-event</li><li>Background using project management tools and Google Workspace in a professional setting</li><li>Experience with event planning software is preferred</li><li>Strong written and verbal communication skills with experience managing stakeholder relationships</li><li>Exceptionally organized with the ability to manage multiple priorities and deadlines simultaneously</li><li>Strong project management mindset able to build systems, track details, and keep teams aligned</li><li>Calm and effective under pressure, especially in high-stakes live event environments</li><li>Proactive communicator who keeps stakeholders informed and surfaces issues early</li><li>Detail-oriented with a passion for delivering polished, high-quality experiences</li><li>Self-motivated and reliable able to work independently in a fully remote environment</li><li>Collaborative team player who can coordinate across departments and levels of leadership</li></ul><p></p></section>

Job Title: Manager – Sales & Partnerships (Travel Trade) - Cairo Location- Cairo – Egypt Reporting To : Business Transformation Director / GM<br><br>Role Overview We are looking for an experienced Manager – Sales & Partnerships (Travel Trade) to drive revenue and partnerships across travel trade ecosystem in Cairo. This role focuses on selling to tour operators, travel agents, hotels, wholesalers, DMCs, and is ideal for someone with deep industry experience and strong existing trade relationships. This is a hands-on commercial role with high visibility and direct impact on growth. Experience or understanding of the airport services and aviation-adjacent ecosystem will be a strong advantage. In addition, this role will play a key part in driving the commercial success of airport mobile application platform, designed to offer a wide range of airport-related services (e.g., lounge access, fast track, transfers, F&B, retail, and other passenger services) through both B2B and B2C channels—similar to a “digital marketplace” for airport services<br>.<br>Key Responsibilities• Drive revenue growth through strategic sales initiatives targeting tour operators, hotels, MICE, travel agents, wholesalers, DMCs, Corproates.• Own the end-to-end sales cycle including prospecting, pitching, commercial negotiations, contracting, and onboarding.• Identify new business opportunities within the travel trade ecosystem and convert them into long-term partnerships.• Account Management: Build, manage, and deepen relationships with key travel trade partners, acting as the primary point of contact.• Maintain a strong understanding of the Egypt travel trade landscape, competitive dynamics, and emerging trends.• Represent the company at industry events, trade shows, partner meetings, and networking forums.• Work closely with internal teams including product, marketing, operations, and finance to ensure seamless partner onboarding and execution.• Drive B2B and B2C sales of airport services via mobile application platform, including onboarding partners and distribution channels onto the platform.• Identify and onboard service providers (e.g., transport, F&B, retail, concierge, meet & assist, etc.) to be listed and sold through the airport marketplace ecosystem.• Develop and manage partnerships with travel trade and non-traditional partners (e.g., OTAs, fintech, loyalty programs, corporates) to drive app-based sales and user acquisition.• Collaborate with marketing and digital teams to support campaigns that drive app downloads, user engagement, and conversion.• Monitor sales performance and user behavior across the platform, providing commercial insights and recommendations to optimize revenue streams.• Support the development of bundled products (e.g., lounge + fast track + transfer) and dynamic pricing strategies tailored for both B2B and B2C channels.• Act as a commercial bridge between partners and the platform team to ensure continuous improvement of the digital offerin<br>g.<br>Required Qualifications & Experience• 5–10 years of experience in sales, business development, or partnerships within the travel trade industry.• Proven experience selling to tour operators, travel agents, hotels, MICE, Corporate wholesalers, DMCs.• Strong existing network and deep relationships within the Egypt travel trade (mandatory).• Knowledge of Religious travel demand and related travel ecosystem• Demonstrated success in closing commercial deals and managing strategic accounts.• Understanding of airport services, aviation services, or the airport ecosystem is a strong plus.• Candidate should be already based in Cairo Egypt and have right to work with the ability to travel locally and regionally as required.• Fluency in Arabic and English is a must.• Experience in digital platforms, e-commerce, marketplace models, or app-based service sales is highly preferred.• Strong understanding of B2C and B2B2C commercial models, including distribution, pricing, and customer acquisition strategies.• Experience working with or selling through digital channels such as apps, OTAs, or online marketplaces is an advanta<br>ge.

Social Media Account Manager & Moderator<br>Company Description Mohammad ALJASEM Law Firm & Legal Consulting Group is a leading provider of legal services in Kuwait, led by International Certified Expert, Lawyer Mohammad ALJASEM. With an extensive background that includes time as a Regional Specialized Officer at INTERPOL and over three decades of combined legal and law enforcement experience, Mohammad ALJASEM is recognized for his expertise in criminal law and international legal matters. The firm boasts a talented team and a robust international network, having successfully handled over 3,000 cases. Committed to delivering exceptional legal solutions, the firm equips its clients with expertise at the highest levels of the judiciary and law enforcement.<br>Job Description We are looking for a highly creative, organized, and proactive Social Media Account Manager & Moderator to join our team. The ideal candidate is passionate about digital communication, understands social media trends, and is experienced in building strong online communities while maintaining a professional brand presence across multiple platforms. This role requires a combination of content management, customer engagement, moderation, analytics, and strong knowledge of AI-powered tools that improve workflow efficiency, creativity, and performance.<br>Key Responsibilities Social Media Management Manage and oversee daily operations of all social media platforms including Instagram, Tik Tok, Snapchat, Linked In, Facebook, X (Twitter), and other relevant channels. Create, schedule, publish, and optimize engaging content aligned with brand identity and marketing goals. Develop monthly content calendars and campaign strategies. Monitor social media trends, competitor activity, and emerging digital opportunities. Coordinate with marketing, design, and content teams to ensure brand consistency.<br>Community Management & Moderation Monitor comments, messages, and audience interactions professionally and promptly. Moderate online communities and ensure all conversations follow brand guidelines and community standards. Handle customer inquiries, complaints, and escalations in a respectful and solution-oriented manner. Maintain positive engagement and build strong relationships with followers and customers. Identify and report fake accounts, spam, inappropriate content, or harmful interactions.<br>Content & Creative Support Assist in writing captions, scripts, social media copy, and campaign ideas. Support content creation for reels, stories, short-form videos, and promotional campaigns. Collaborate with designers, photographers, videographers, and influencers when needed. Stay updated with viral trends, platform algorithm changes, and audience behavior.<br>Analytics & Reporting Track social media performance metrics including reach, engagement, growth, and conversions. Prepare weekly and monthly performance reports with insights and recommendations. Analyze campaign effectiveness and suggest improvements based on data.<br>AI Tools & Digital Skills Requirement Candidates must be highly proficient in using AI-powered tools and modern digital platforms to improve productivity, creativity, and content performance. Required AI and digital capabilities include:Using AI tools for content creation, caption writing, brainstorming, and campaign planning. Experience with AI-powered design and editing platforms. Ability to use AI for social media analytics, audience insights, and workflow automation. Knowledge of tools such as Chat GPT, Canva AI, Cap Cut AI, Meta Business Suite, scheduling platforms, and other modern content management tools. Understanding how to responsibly and creatively integrate AI into marketing strategies while maintaining brand authenticity.<br>Required Qualifications Proven experience in social media management, moderation, or digital marketing. Strong understanding of major social media platforms and their best practices. Excellent written and verbal communication skills in English (Arabic is a plus if applicable). Strong organizational and multitasking abilities. Ability to work under pressure and manage multiple accounts simultaneously. Creative mindset with attention to detail. Experience with content scheduling, reporting, and analytics tools.<br>To Apply:Please send your CV and portfolio to:info@maljasem.com

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We're looking for an Assistant Director of Learning and Development to join our organization in Cairo, Egypt. In this role, you will play a key part in designing, developing, and implementing comprehensive learning and development programs that drive employee growth and organizational success. You will work collaboratively across departments to identify training needs, deliver impactful learning solutions, and foster a culture of continuous development. The ideal candidate will be professional, organized, and innovative—bringing both strategic vision and hands-on expertise to advance our L&D initiatives.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Design, develop, and deliver engaging training programs and learning initiatives that address organizational and individual development needs</li> <li>Conduct comprehensive training needs assessments by collaborating with department heads and stakeholders to identify skill gaps and learning priorities</li> <li>Manage end-to-end L&D projects, including planning, budgeting, scheduling, and resource allocation</li> <li>Evaluate the effectiveness of training programs through assessments, feedback analysis, and performance metrics to ensure continuous improvement</li> <li>Administer and optimize the learning management system (LMS), including course uploads, user management, and reporting</li> <li>Support employee onboarding programs and career development pathways to enhance retention and engagement</li> <li>Mentor and provide guidance to junior L&D team members, fostering professional growth within the department</li> <li>Stay current with industry trends, best practices, and emerging technologies in learning and development</li> <li>Maintain detailed training records, documentation, and compliance reports as required</li> <li>Collaborate with cross-functional teams to customize learning solutions that align with organizational goals and culture</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Minimum 5 years of professional experience in learning and development, training, or related organizational development roles</li> <li>Proven expertise in instructional design and training program development</li> <li>Strong proficiency with learning management systems (LMS) and training delivery platforms</li> <li>Demonstrated project management skills with the ability to manage multiple initiatives simultaneously</li> <li>Excellent time management and organizational abilities</li> <li>Strong communication and presentation skills, with the ability to engage diverse audiences</li> <li>Analytical mindset with proficiency in evaluating training effectiveness and interpreting data</li> <li>Problem-solving abilities and creative thinking to develop innovative learning solutions</li> <li>Proficiency in adult learning principles and training methodologies</li> <li>Experience with virtual, hybrid, and in-person training delivery methods</li> <li>Knowledge of performance management and talent development systems</li> <li>Familiarity with customizing training content for diverse learner populations</li> <li>Ability to work effectively in a collaborative, multicultural environment</li> <li>Strong interpersonal skills and a motivational approach to employee development</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p><strong>Hotel overview:</strong><br> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br> The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift.</li> <li>Occasional ascending or descending ladders, stairs and ramps.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >Role Overview</strong></p><p>The Project Manager will be responsible for owning the end-to-end delivery of client engagements and analytics projects across advisory and analytics workstreams. The Project Manager will coordinate consultants, economists, data scientists, and internal stakeholders while managing timelines, budgets, resources, risks, and client communication. This role is ideal for an organized, growth-oriented project management professional who thrives in fast-paced, research-driven environments and enjoys bringing structure, accountability, and momentum to complex projects.</p><p><strong>Location</strong> Fully Remote | 9AM - 5PM PST</p><p><strong>Key Responsibilities</strong></p><p><strong>Engagement &amp; Project Delivery</strong></p><ul><li>Own the full engagement lifecycle from project kickoff through final delivery.</li><li>Develop and maintain project plans, timelines, milestones, and ownership structures.</li><li>Ensure projects are delivered on schedule, within scope, and aligned with quality expectations.</li><li>Coordinate multiple concurrent advisory and analytics engagements.</li><li>Maintain visibility into project status and delivery progress.</li></ul><p><strong>Cross-Functional Team Coordination</strong></p><ul><li>Coordinate consultants, economists, data scientists, and other stakeholders across multiple workstreams.</li><li>Sequence work effectively to ensure project timelines remain on track.</li><li>Remove blockers and support efficient project execution.</li><li>Maintain alignment across project stakeholders and contributors.</li><li>Facilitate communication between internal teams and leadership.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Serve as a day-to-day point of contact for client delivery activities.</li><li>Maintain proactive communication with clients regarding project status and deliverables.</li><li>Ensure client expectations are managed appropriately throughout engagements.</li><li>Support a high-touch client experience through responsiveness and ownership.</li><li>Build trusted relationships with client stakeholders.</li></ul><p><strong>Project Economics &amp; Resource Management</strong></p><ul><li>Manage project scope, budgeting, and resource allocation.</li><li>Monitor project efficiency and profitability.</li><li>Support capacity planning and resource management across multiple engagements.</li><li>Evaluate project performance and identify opportunities for optimization.</li><li>Maintain visibility into project economics and utilization.</li></ul><p><strong>Risk Management &amp; Operational Excellence</strong></p><ul><li>Identify risks, dependencies, and potential project challenges proactively.</li><li>Develop mitigation plans to address project risks.</li><li>Ensure project delivery standards are maintained consistently.</li><li>Support process improvement initiatives across project management functions.</li><li>Contribute to operational scalability and delivery excellence.</li></ul><p><strong>Process Improvement &amp; Organizational Development</strong></p><ul><li>Improve project management playbooks, templates, and delivery processes.</li><li>Standardize project management methodologies and workflows.</li><li>Support implementation and adoption of project management tools.</li><li>Contribute to organizational best practices and continuous improvement initiatives.</li><li>Help create scalable systems that support long-term growth.</li></ul><p><strong>Qualifications</strong></p><p><strong>Experience</strong></p><ul><li>5+ years of project management or program management experience.</li><li>Experience working within professional services, consulting, analytics, research, or similar environments preferred.</li><li>Experience managing multiple concurrent projects with competing deadlines.</li><li>Experience coordinating cross-functional teams and stakeholders.</li><li>Experience overseeing project budgets, resourcing, and project economics.</li><li>Experience serving as a client-facing point of contact during project delivery.</li><li>Experience implementing project management processes and methodologies.</li><li>Experience managing project risks, dependencies, and delivery timelines.</li><li>Bachelor's degree required.</li><li>PMP, PRINCE2, Agile, or Scrum certifications are a plus.</li></ul><p><strong>Qualifications Skills</strong></p><ul><li>Strong project planning and execution capabilities.</li><li>Strong stakeholder management and client relationship skills.</li><li>Proficiency with Asana , Jira , Smartsheet , Microsoft Project , or similar project management platforms.</li><li>Strong budgeting, resource planning, and project economics management skills.</li><li>Strong organizational and time management abilities.</li><li>Strong risk management and problem-solving capabilities.</li><li>Ability to manage multiple concurrent priorities effectively.</li><li>Strong attention to detail and accuracy.</li><li>Ability to work effectively in fast-paced and ambiguous environments.</li><li>Strong leadership and coordination skills.</li><li>Strong process improvement and operational excellence mindset.</li><li>Ability to communicate effectively with both technical and business stakeholders.</li><li>High degree of ownership, accountability, and follow-through.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Client engagements are consistently delivered on time, within scope, and at a high level of quality.</li><li>Cross-functional teams remain aligned and productive throughout project lifecycles.</li><li>Risks and dependencies are proactively identified and managed.</li><li>Project budgets, resources, and timelines are managed effectively.</li><li>Clients receive exceptional service and communication throughout engagements.</li><li>Project management processes become increasingly standardized and scalable.</li><li>Operational efficiency and delivery quality continue to improve as the organization grows.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of project management or program management experience.</li><li>Experience working within professional services, consulting, analytics, research, or similar environments preferred.</li><li>Experience managing multiple concurrent projects with competing deadlines.</li><li>Experience coordinating cross-functional teams and stakeholders.</li><li>Experience overseeing project budgets, resourcing, and project economics.</li><li>Experience serving as a client-facing point of contact during project delivery.</li><li>Experience implementing project management processes and methodologies.</li><li>Experience managing project risks, dependencies, and delivery timelines.</li><li>Bachelor's degree required.</li><li>PMP, PRINCE2, Agile, or Scrum certifications are a plus.</li><li>Strong project planning and execution capabilities.</li><li>Strong stakeholder management and client relationship skills.</li><li>Proficiency with Asana , Jira , Smartsheet , Microsoft Project , or similar project management platforms.</li><li>Strong budgeting, resource planning, and project economics management skills.</li><li>Strong organizational and time management abilities.</li><li>Strong risk management and problem-solving capabilities.</li><li>Ability to manage multiple concurrent priorities effectively.</li><li>Strong attention to detail and accuracy.</li><li>Ability to work effectively in fast-paced and ambiguous environments.</li><li>Strong leadership and coordination skills.</li><li>Strong process improvement and operational excellence mindset.</li><li>Ability to communicate effectively with both technical and business stakeholders.</li><li>High degree of ownership, accountability, and follow-through.</li></ul><p></p></section>