Architectural supervisor Jobs in Egypt
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Strategic Finance Manager — The Flex<br><br>The Flex is creating the future of flexible accommodation.<br><br>We operate and manage properties across multiple cities and countries, bringing together hospitality, technology and operational excellence to make renting a home as effortless as booking a hotel.<br><br>As our international footprint expands, we are searching for an outstanding Strategic Finance Manager to help build the financial systems, controls and insights required to support a rapidly growing global business.<br><br>This is far more than a conventional accounting position. You will work closely with our founders and leadership team, take ownership of essential financial processes, evaluate business performance and provide the insights that enable better decisions as we scale.<br><br>Your Mission<br><br>As Strategic Finance Manager, you will play a central role in The Flex’s financial operations.<br><br>Your objective will be to give the business complete clarity over where its revenue comes from, how its money is spent, how each area is performing and where profitability can be improved.<br><br>Your responsibilities will span accounting, financial analysis, management reporting, payment reconciliation, budgeting and business performance.<br><br>You will have exposure to the entire organisation, collaborating directly with operations, revenue management, property teams and senior leadership.<br><br>For an ambitious individual, this position offers a clear path toward becoming Head of Finance or, ultimately, moving into a CFO-track role as The Flex continues to grow.<br><br>What You Will Own<br><br>Lead and continuously strengthen our day-to-day financial controls and reporting, ensuring that every number shared with management is accurate, validated, complete and supported by reliable evidence. Identify repetitive and manual finance tasks, create more efficient processes and collaborate with our engineering teams to automate them. Reconcile payments from Airbnb, Booking.com, Expedia, direct reservations and other distribution partners, confirming that every expected payment is received correctly and on schedule. Reconcile bank accounts and incoming transactions, ensuring that funds are properly received and recorded while investigating and resolving discrepancies quickly. Monitor and manage accounts payable and accounts receivable. Review supplier invoices and expenses incurred across the company. Oversee statutory filings and corporate compliance requirements across several jurisdictions, making sure that all submissions are correct and completed within the required deadlines. Coordinate with external accountants, tax advisers, auditors and banking partners to maintain accurate financial records and ensure timely compliance. Assist with financial statements for landlords and property owners whenever required. Develop dashboards and reporting tools that provide management with real-time visibility into company performance. Evaluate financial results across individual properties, cities, countries and business units. Create and maintain company budgets, forecasts and financial models. Track cash flow and support management in planning future funding and capital needs. Detect financial risks, discrepancies and potential sources of revenue leakage. Review the company’s cost base and uncover opportunities to strengthen margins. Partner with operational teams to understand, control and reduce costs at property level. Contribute to financial due diligence for acquisitions, investments and expansion into new markets. Communicate financial findings, recommendations and actionable insights directly to the founders and management team.<br><br>What We Are Looking For<br><br>A highly analytical individual who is confident and comfortable working with numbers. Exceptional attention to detail and an uncompromising approach to financial accuracy. A strong understanding of accounting concepts and financial principles. The ability to work effectively with significant volumes of financial and operational data. Advanced proficiency in Excel or Google Sheets. Strong capabilities in financial reconciliation, controls and problem-solving. A commercial mindset—you do more than report figures; you understand their meaning and implications for the wider business. A strong sense of ownership, responsibility and accountability. The confidence to work independently, find solutions and navigate unfamiliar challenges. The ability to perform in a fast-paced environment where priorities may evolve quickly. Excellent verbal and written communication skills. The confidence to communicate and work directly with senior management. A genuine interest in technology, automation and AI, together with the ability to identify opportunities to improve and automate finance processes. The ambition to grow quickly and assume substantially greater responsibility over time. Experience in accounting, audit, investment banking, private equity, FP&A, consulting, hospitality, real estate or a high-growth startup would be highly valuable. A degree in Finance, Accounting, Economics, Business, Mathematics or another analytical discipline is preferred, although exceptional applicants from other backgrounds are encouraged to apply.<br><br>What Success Will Look Like<br><br>During Your First 6–12 Months, You Will Have<br><br>Developed a detailed understanding of the financial performance of every major area of The Flex. Established dependable monthly management reporting across the company. Ensured that payments from booking platforms and commercial partners are fully reconciled and that all expected funds are received. Significantly improved visibility into cash flow, profitability and unit economics. Uncovered meaningful opportunities to lower costs and improve margins. Automated several finance processes that were previously completed manually. Established yourself as a trusted financial partner to the founders and management team. Taken responsibility for increasingly important areas of the company’s finance function.<br><br>Why Join The Flex?<br><br>Become part of a rapidly growing international business operating at the intersection of real estate, hospitality and technology. Work closely and directly with the company’s founders and senior leaders. Gain hands-on exposure to the financial operations of a business spanning multiple countries. Influence profitability and contribute directly to major strategic and commercial decisions. Help design and build the finance function instead of simply taking over an established set of processes. Apply technology and AI to reimagine how a modern finance function should operate. Take meaningful ownership and responsibility from your first day. Receive a competitive salary together with performance-based incentives. Benefit from exceptional long-term career progression as The Flex continues its international expansion.<br><br>You Should Not Apply If<br><br>You want a conventional corporate 9-to-5 position with limited and narrowly defined responsibilities. You rely on someone else to continuously tell you what needs to be done. You are uncomfortable taking responsibility and being accountable for the quality of your work. You would rather report financial figures than understand, challenge and improve them. You engage in workplace politics, gossip or conversations about colleagues behind their backs. You are searching for a slow-moving, predictable role with limited career progression. You do not aspire to become one of the very best in the world at what you do.
Daikin Middle East & Africa FZE is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.<br><br>Job Purpose<br><br>The Consulting Sales Engineer is responsible for developing and expanding Daikin’s consulting sales business across Applied, VRV and Refrigeration solutions. The role will strengthen Daikin’s relationships with key consulting firms, increase product specification and specification conversion, expand the consultant network, and contribute to market share growth across the region.<br><br>The position will work closely with the Applied Business, Project Sales, Business Development and Marketing teams to identify opportunities, develop solutions, secure specifications and support successful project conversion.<br><br> How you will contribute Sales & Business Development <br><br> Lead the development and day-to-day management of Consulting Sales activities for Applied, VRV and Refrigeration solutions. Develop the Applied Consulting Sales business across the region by leveraging opportunities and leads generated through the existing VRV Consulting Sales network. Build and maintain strong relationships with senior management and key decision-makers within consulting firms, engineering consultants, developers and other relevant stakeholders. Establish Daikin as a preferred HVAC technology and solutions partner through consistent engagement, technical support and value-based selling. Develop and maintain a comprehensive consultant database and account segmentation, including strategic account plans and annual coverage plans, initially focusing on the UAE and subsequently expanding across the region. Identify, develop and manage consultant opportunities to increase the inquiry base and improve Daikin’s specification pipeline. Develop and implement a structured specification/spec-in strategy, including target accounts, products, projects and conversion plans. Drive the specification of Daikin Applied, VRV and Refrigeration solutions within major commercial, industrial and infrastructure projects. Work closely with the Project Sales team to support the conversion of specifications and inquiries into successful orders. Identify new business opportunities, market segments and strategic accounts that can contribute to revenue and market share growth. Monitor project pipelines and provide regular updates on key opportunities, specifications and market developments. <br><br> Consulting & Technical Sales <br><br> Provide high-level technical and application support to consultants, designers, developers, end users and other key stakeholders. Support consultants with HVAC design solutions, product selection, system application and technical recommendations. Promote Daikin products and solutions through technical seminars, workshops, consultant meetings, presentations and other engagement activities. Develop and coordinate technical and promotional materials in collaboration with the HQ Business Development and Marketing teams. Conduct product, application and solution training for consultants, customers and relevant internal stakeholders. Ensure Daikin solutions are appropriately positioned within consultant designs, specifications and tender documentation. Keep abreast of HVAC technologies, industry developments, regulations, customer requirements and competitive solutions. <br><br> Strategic Responsibilities <br><br> Contribute to the development and execution of the Consulting Sales and Applied Business strategy. Develop and execute a strategic consultant engagement plan aligned with Daikin’s regional business objectives. Identify opportunities to strengthen Daikin’s consultant network and increase market penetration and specification share. Analyse business performance, project pipeline, specification activity and market data to identify opportunities for improved performance. Conduct competitor, customer and market analysis and provide actionable recommendations to management. Identify market trends and emerging technologies that may create opportunities for Daikin’s Applied, VRV and Refrigeration portfolio. Work with the line manager and Applied Business team to define priorities, targets and action plans for Consulting Sales. <br><br> Cross-Functional Collaboration <br><br> Work closely with the Applied Business team to align consulting activities with product, application and commercial strategies. Partner with Project Sales to maximise specification-to-order conversion. Collaborate with Business Development and Marketing on consultant engagement, seminars, campaigns and promotional activities. Coordinate with regional and country teams to ensure effective follow-up and coverage of strategic consulting accounts. Share market intelligence, customer feedback and competitive insights across relevant Daikin teams. <br><br>Qualifications & Experience Education<br><br> Bachelor’s degree in Mechanical Engineering, HVAC Engineering or a related engineering discipline. Additional qualifications in business, sales or HVAC systems would be an advantage. <br><br>Experience<br><br> Minimum 5–8 years of relevant experience in HVAC, preferably with exposure to Applied systems, VRV/VRF and/or Refrigeration. Proven experience in consulting sales, specification sales, business development or technical sales within the HVAC industry. Strong experience working with engineering consultants, MEP consultants, developers, contractors and end users. Demonstrated track record of developing consultant relationships and influencing HVAC specifications. Strong understanding of the engineering, construction and MEP industry across Egypt. Experience within an international and multicultural organisation is an advantage. Experience managing strategic accounts, sales pipelines and business development plans. <br><br> Technical Knowledge <br><br> Strong technical knowledge of Applied HVAC systems, VRV/VRF and Refrigeration solutions. Good understanding of HVAC system design, selection and application. Ability to interpret consultant requirements and provide appropriate technical solutions. Good understanding of commercial and industrial HVAC applications. Strong awareness of competitor products, technologies and market positioning. <br><br> Commercial & Business Skills <br><br> Strong commercial acumen and understanding of sales and business development principles. Proven ability to identify opportunities and convert relationships into business results. Strong negotiation, influencing and presentation skills. Strong analytical and problem-solving capability. Ability to use market and business performance data to drive decisions. Strong strategic thinking and account-planning capability. <br><br> Digital & Language Skills <br><br> Excellent written and spoken English. Strong proficiency in Microsoft Office, particularly Excel and Power Point. Familiarity with CRM systems and sales pipeline management tools. Ability to prepare professional business presentations, reports and market analyses. <br><br>Good climate starts with people <br><br>Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.
We are not seeking just a Business Unit Manager, rather we are seeking a MAESTRO who is able to orchestrate and harmonize the performance of both Sales and Marketing functions to impress the AUDIENCE consequently delivers the desired results.. Incandesce Pharmaceuticals continues its powerful growth trajectory — and we are now opening the door for a top-tier Business Unit Manager to lead our new Pain Management Portfolio, one of the company’s most strategic and high-investment portfolios. Due to new products launches in the Pain therapy area, we are seeking a professional candidate with Exemplary Leadership to ensure the right focus and determination of the team towards successful consecutive launches not only to meet but also to exceed the expectations. Vacancy :A Business Unit Manager opportunity to take the lead of Marketing and Sales Teams as per the following details:Location: Sheraton Heliopolis Reporting: Managing Director Grade: b U01/b U04<br>Interested/eligible candidates can apply via Linked In directly otherwise you can forward your resume to: hr@incandesce.net Job Purpose:Successfully manage a designated Business Unit towards profit by maximizing the sales and margin revenue, through the management of the sales & marketing teams. Sets, evaluates and achieves sales objectives and marketing strategies according to organizational overall objectives and policies A. Essential Duties and Responsibilities:The primary responsibility for this position is to provide leadership and direction for day-to-day operations of the Pain Business Unit Build & execute the full Ortho business strategy Formulate, coordinate and realize the commercial objectives, as well as the strategic and operational marketing and sales activities, as part of the business plan, in order to meet the organization’s objectives regarding market positioning, sales, market share and efficiency in the short, medium and long term Monitor execution of the plans for the products mix and cycle making corrective decisions as appropriate to rectify any identified gaps in business and products priorities Create/maintain a working environment that stimulates and motivates and employees; providing direction to employee and promoting a good mutual communication and team work Develop team members to ensure succession and talent management is effective in place to secure business continuity and employee satisfaction/motivation Plan, execute and monitor effectively potential new product launches, being the leading individual Lead the strategy and implementation for the relevant Product range having commercial product line responsibility for the relevant Products Maximize sales in a changing market environment, where multiple stakeholders are important and employs an integrated approach towards all stakeholders Fully develop and drive company products strategy through a brand team approach and a strong cross-functional execution of tactical activities Hold accountability and responsibility for allocated financial planning (Financial Plan, Focus/Update, Forecast, Expenditures, A & P , etc) Deliver sales and margin goals for the Business Unit. While ensuring all expenses within budgets Recruitment, development and management of the sales and marketing teams within the Business Unit Delivering all strategic goals and impact goals relevant to the assigned business Identifying, analyzing and implementing business development opportunities for the Business Unit. Co-ordinate new product development processes for introduction of new product into the unit via Launch Excellence initiatives Proactively encourage Team Members to ensure timely and high quality execution of the complete planning process Ensure optimum resources allocation versus brick and territory potential B. Job Requirements:Pain Management Pharmaceutical Experience is ESSENTIALExperience at sound organizations is essential At least 8 years of successful, in-depth sales and marketing experience gained within the pharmaceutical industry, with a focus on establishing new business and launching of new products Relevant Sales experience as a Representative and Regional/National Sales Manager Marketing experience as a Brand, Senior Brand Manager or Marketing Manager Proven dual Sales and Marketing dual management capabilities Experience of financial planning in a large organization i.e. Plan and update preparation Ability of initiating and completing strategic projects that add to the bottom line. Ability to prioritize activities, to make difficult decisions to ensure efficient use of resources and address critical issues impacting the business C. Knowledge:Pharma Sales and/or Marketing Management experience including product launch success Knowledge of the Brand and the healthcare and pharmaceutical environment Understanding of external stakeholder environment and market access issues In depth insights into key customer groups D. Education Requirements :A degree in Pharmacy, Medicine or Vet Medicine (life-Science Degree) , plus degree level or equivalent in a business related subject. Marketing qualification would be beneficial ( e.g. CIM, MBA, etc) E. Competencies and Behaviors:Indisputable leadership capabilities Strategic thinking and planning skills Excellent written and verbal skills in English Track record of achievements in previous roles with unmatched sense of accountability and business commitments Ability to foresee upcoming challenges or obstacles and proactively set measures to minimize possible impact on running business Business development experience is a definite plus About The Company:Incandesce Pharmaceuticals. is an Egyptian pharmaceutical company committed to enhancing quality of life and providing peace of mind through patient-focused healthcare solutions. The company produces a wide range of pharmaceutical products, including CNS, biological biosimilar, nutraceutical, GIT, CVS, anti-infective, and OTC products. With a goal to become one of the top 20 pharmaceutical companies by 2026, Incandesce Pharmaceuticals. is dedicated to being both an excellent place to work and a leader in the pharmaceutical industry.<br>What's on Offer:Competitive Compensation Package - Attractive salary with performance-based incentives. Career Growth Opportunities - Be part of a dynamic team with regional exposure and leadership potential. Innovative & Data-Driven Environment - Work with advanced sales systems and analytics tools. Collaborative Work Culture - Engage with cross-functional teams and industry experts. Impactful Role - Play a key part in shaping sales strategies and driving business success.<br>Why Incandesce Pharmaceuticals? With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the community’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying! EES:Incandesce Pharmaceuticals is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing regulations, practice or customs/traditions You can follow us via: Website : https://incandesce.net Linked In : https://www.linkedin.com/company/incandesce-pharma/?view AsMember=true
<p><p>JLL empowers you to shape a brighter way.</p>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<p>We are looking for a workplace experience ambassador for our integrated facility management business line.</p>
<h4>About JLL</h4>
<p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p>
<p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p>
<h4>Role purpose</h4>
<p>The workplace experience ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p>
<h4>What this job involves</h4>
<ul>
<li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li>
<li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li>
<li>Receive, direct and relay telephone, email and other queries via front of house</li>
<li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li>
<li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li>
<li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li>
<li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li>
<li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li>
<li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li>
<li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li>
<li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li>
<li>Provide timely, accurate and personalized response to meetings and events enquiries</li>
<li>Work flexibly in different settings as part of the team</li>
<li>Coordinate the daily updating of room booking displays in line with local and regional processes</li>
<li>Play a key part in supporting onsite space audits and walk-the-store processes</li>
<li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li>
<li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li>
</ul>
<h4>Sounds like you? To apply you need to be / have:</h4>
<ul>
<li>Experience in reception, concierge or related field</li>
<li>Previous catering or hospitality experience is desirable</li>
<li>Excellent people skills and ability to interact with a wide range of client staff and demands</li>
<li>Previous experience of working within a high profile corporate environment</li>
<li>Facilities management exposure would be beneficial</li>
<li>Fluency in English and local language</li>
<li>Strong PC literacy and proven ability to manage daily activities using various systems</li>
<li>Very high attention to detail</li>
<li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li>
<li>Ability to maintain professionalism at all times and be an ambassador of the team</li>
<li>Be an excellent team player with the want to go above and beyond for each other</li>
</ul>
<h4>What you can expect from us</h4>
<p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p>
<p>Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p>
<p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.</p>
<p><strong>Location:</strong><br>
On-site – Cairo, EGY</p>
<p><strong>Job tags:</strong><br>
Hiring</p>
<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to the company’s contact resources.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an E2E Commercial & Revenue Analyst to support VOIS’s commercialisation transformation by acting as the key link between Service Towers and central functions. This role is responsible for ensuring accurate, timely, and compliant customer billing through effective end-to-end coordination of the revenue assurance lifecycle.</p>
<p>The successful candidate will drive the quality and timeliness of monthly quantity submissions, maintain data integrity across systems, provide actionable consumption insights, and strengthen governance across Service Towers, Marketplace, Finance, Billing, and Transformation teams. This is an excellent opportunity for an individual who thrives in a dynamic environment, enjoys solving complex business challenges, and can translate data into meaningful commercial insights that support business decisions and customer conversations.</p>
<h4>What you’ll do</h4>
<ul>
<li>Own and govern the end-to-end transfer, validation, and integrity of P*Q data across Marketplace, Finance, and Billing systems, ensuring billing readiness and compliance with governance controls.</li>
<li>Act as the primary point of contact between Service Towers, Marketplace, Finance, Billing teams, and Portfolio Leads to ensure alignment on:
<ul>
<li>Consumption performance</li>
<li>Variance against budget and forecast</li>
<li>Data quality risks and issues</li>
<li>Financial and operational impacts</li>
</ul>
</li>
<li>Establish and facilitate regular stakeholder engagement forums to review insights, address risks, and align on priorities and actions.</li>
<li>Deliver monthly consumption reporting and insight, including:
<ul>
<li>Variance analysis (e.g. DB vs RF)</li>
<li>Trend analysis</li>
<li>Identification of data quality and performance issues</li>
</ul>
</li>
<li>Own the adoption and enablement of consumption reporting by:
<ul>
<li>Delivering training sessions, walkthroughs, and onboarding support</li>
<li>Managing user access requests and permissions</li>
<li>Explaining reporting methodologies, metrics, and business logic</li>
<li>Supporting users to derive actionable insights from data</li>
<li>Communicating the business value of consumption reporting</li>
<li>Acting as the subject matter expert for reporting-related queries</li>
</ul>
</li>
<li>Drive proactive monthly quantity (Q) collection across Service Towers, ensuring adherence to timelines, approval readiness, risk identification, and issue mitigation.</li>
<li>Lead end-to-end cross-functional issue management through:
<ul>
<li>Issue logging and tracking</li>
<li>Triage and impact assessment</li>
<li>Ownership assignment and coordination</li>
<li>Resolution planning and execution</li>
<li>Governance reporting and audit trail maintenance</li>
<li>Closure management and stakeholder communication</li>
</ul>
</li>
<li>Partner closely with Transformation teams to identify process improvements, enhance operational efficiency, and support the successful delivery of business transformation initiatives.</li>
<li>Monitor and improve revenue assurance outcomes, billing accuracy, and compliance with governance standards.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Strong stakeholder management and influencing skills, with the ability to drive outcomes across multiple teams and functions.</li>
<li>Ability to build trusted, collaborative relationships within a complex and highly cross-functional environment.</li>
<li>Excellent communication skills, with the ability to explain complex processes, reporting, and data insights to a wide range of stakeholders.</li>
<li>Strong analytical and problem-solving capabilities, with experience in reporting, trend analysis, and data interpretation.</li>
<li>Understanding of complex end-to-end operational, commercial, and billing processes.</li>
<li>Comfortable operating within evolving environments and capable of defining, shaping, and embedding new processes and ways of working.</li>
<li>Strong proficiency in data analysis and reporting using Excel-based tools and templates.</li>
<li>Experience working within cross-functional operational, commercial, or transformation environments.</li>
<li>Knowledge of billing, finance, or revenue assurance processes is desirable.</li>
<li>Demonstrates ownership, initiative, accountability, and a continuous improvement mindset.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to play a key role in a strategic commercialisation and transformation programme.</li>
<li>Exposure to senior stakeholders across Service Towers, Finance, Billing, Marketplace, and Transformation functions.</li>
<li>Ability to influence end-to-end revenue assurance and billing outcomes across a global organisation.</li>
<li>Opportunity to shape and embed new governance, reporting, and operational processes.</li>
<li>Broad visibility across commercial, financial, operational, and customer-focused activities.</li>
<li>Development opportunities within a highly collaborative, international environment.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced revenue assurance and commercial governance practices.</li>
<li>End-to-end billing lifecycle management and operational controls.</li>
<li>Data quality management and reporting optimisation.</li>
<li>Financial variance analysis, forecasting, and consumption performance reporting.</li>
<li>Stakeholder engagement and influence across complex organisational structures.</li>
<li>Transformation programme delivery and process improvement methodologies.</li>
<li>Commercial insight generation and business storytelling using data.</li>
<li>Cross-functional issue management and governance leadership.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<p><strong>Alert</strong><br>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Team leadership</h4>
<ul>
<li><strong>Provide guidance, mentorship, and leadership</strong> to a team of full stack developers, overseeing their work, setting goals, and ensuring efficient collaboration.</li>
<li><strong>Project planning:</strong> Collaborate with stakeholders to define project requirements, scope, and timelines, and create detailed development plans for the team.</li>
<li><strong>Architecture and design:</strong> Lead the design and architecture discussions for complex projects, making decisions on technology stack, component interactions, and system scalability.</li>
<li><strong>Code review and quality assurance:</strong> Review code submissions from team members, ensuring adherence to coding standards, best practices, and efficient code that aligns with project goals.</li>
<li><strong>Technical problem solving:</strong> Offer technical expertise and guidance to the team when they encounter challenging technical issues or need assistance in debugging and troubleshooting.</li>
<li><strong>Cross-functional collaboration:</strong> Work closely with other departments, such as product management and design, to align development efforts with business goals and user experience.</li>
<li><strong>Resource allocation:</strong> Allocate development tasks and responsibilities among team members, balancing workloads and ensuring tasks are assigned to individuals with appropriate expertise.</li>
<li><strong>Performance monitoring:</strong> Monitor application performance and proactively identify bottlenecks or potential issues, working with the team to optimize code and system performance.</li>
<li><strong>Client communication:</strong> Engage with clients or project stakeholders to provide updates on progress, gather feedback, and manage expectations throughout the project lifecycle.</li>
<li><strong>Process improvement:</strong> Continuously assess and improve development processes, introducing new tools, methodologies, or best practices to enhance efficiency, code quality, and team productivity.</li>
</ul>
<h4>Technical expertise and professional experience</h4>
<ul>
<li><strong>Technical expertise:</strong> In-depth understanding of both front-end and back-end technologies, frameworks, and tools commonly used in web development.</li>
<li><strong>Project management:</strong> Proven ability to manage complex projects, from requirement gathering and planning to execution and delivery, while ensuring alignment with business goals.</li>
<li><strong>Leadership skills:</strong> Strong leadership qualities, including the ability to mentor and guide a team of developers, set clear expectations, and foster a collaborative and productive work environment.</li>
<li><strong>Code review and quality assurance:</strong> Extensive experience in reviewing code for quality, security, and adherence to coding standards, while providing constructive feedback to team members.</li>
<li><strong>Architecture design:</strong> Proficiency in designing scalable, modular, and maintainable application architectures that meet both technical and business requirements.</li>
<li><strong>Problem solving:</strong> Adept at solving technical challenges, debugging complex issues, and providing innovative solutions to overcome obstacles in development.</li>
<li><strong>Communication:</strong> Excellent communication skills to facilitate effective interaction with team members, stakeholders, clients, and cross-functional teams.</li>
<li><strong>Risk management:</strong> Ability to identify potential project risks, devise mitigation strategies, and make informed decisions to minimize disruptions and delays.</li>
<li><strong>Client relationship management:</strong> Experience in engaging with clients or stakeholders to understand their needs, manage expectations, and ensure project success.</li>
<li><strong>Process improvement:</strong> Dedication to continuously improving development processes, incorporating new tools, methodologies, and best practices to enhance team efficiency and project outcomes.</li>
</ul>
<h4>Connect to your service line - Technology and Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
Mission<br><br>Our mission is to revolutionize existing and new Valeo products, tools and processes by harnessing the power of cutting-edge generative AI. We aim to drive unprecedented efficiency across Valeo product portfolio, reducing development costs and achieving a new level of intelligent automation.<br><br>Through relentless research, we design and build a robust and adaptable AI framework that seamlessly integrates into our current workflow.<br><br>We are committed to fostering a collaborative environment where researchers, engineers, and product teams work in unison to explore innovative solutions. We believe that by strategically integrating AI, we can optimize internal processes, streamline workflows, and drive long-term success within Valeo's existing and new product landscape.<br><br>Through relentless research, we design and build a robust and adaptable AI framework that seamlessly integrates into our current workflow.<br><br>We are committed to fostering a collaborative environment where researchers, engineers, and product teams work in unison to explore innovative solutions. We believe that by strategically integrating AI, we can optimize internal processes, streamline workflows, and drive long-term success within Valeo's existing and new product landscape.<br><br>Responsibilities<br><br>Design, build, and maintain end-to-end features across our AI framework — from backend services and agentic pipelines to the user-facing interfaces that expose them. Develop backend APIs and services that integrate LLMs, agentic workflows, and tool/data integrations. Build and maintain frontend interfaces for internal AI tools and dashboards, working directly with the same APIs you build on the backend. Implement and optimize RAG pipelines and LLM orchestration. Deploy and operate services on cloud infrastructure using containerization, with attention to observability, performance, and reliability in production. Conduct testing at multiple levels (unit, API, load) for the components you build, on both backend and frontend. Document components and contribute to team-wide engineering standards and best practices.<br><br>Education/Training<br><br>B. Sc. in Communication, Mechatronics, Electronics or Computer Engineering. B. Sc. in Computer science<br><br>Professional Experience<br><br>2-5 years of professional software engineering experience. Hands-on experience with both backend and frontend development (e.g., Python/Fast API on the backend, React/Type Script on the frontend) — you should be comfortable owning a feature from an API endpoint through to the UI that consumes it, not backend or frontend alone. Practical, hands-on experience with generative AI / LLM-based systems specifically — e.g., building with LLM APIs, RAG, prompt engineering, or agentic frameworks; general/classical ML or data science experience alone does not substitute for this. Experience with containerization (e.g., Docker).<br><br>Preferred Qualifications<br><br>Experience with a cloud platform (AWS, Azure, GCP, or similar); hands-on experience with Google Cloud Platform (GCP) specifically is a big plus. Experience with an agentic/LLM-orchestration framework such as Google ADK, Lang Chain, Lang Graph, or Crew AI. Familiarity with tool-integration standards such as MCP (Model Context Protocol).
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Valleysoft is an IT services provider delivering enterprise technology solutions, application development, process improvement, and IT support services for clients around the world.<br> Working across complex business environments, the company helps clients keep critical systems stable, effective, and aligned with operational needs.<br> This role supports that mission by helping maintain the reliability of enterprise applications that are central to day-to-day business operations.<br> As an Application Support Specialist focused on Dynamics 365 CRM, you will play a key role in supporting business-critical banking applications and helping ensure a consistent, dependable experience for internal and customer-facing processes.<br> You will work across integrated systems and partner with technical and business stakeholders to investigate issues, drive resolution, and strengthen production support outcomes in a highly controlled environment.<br> Responsibilities Provide Level 2/3 application support for Microsoft Dynamics 365 CRM and other critical banking applications.<br> Troubleshoot and resolve production issues affecting customer onboarding, servicing, and complaints.<br> Monitor application health and investigate application and server issues to maintain stability.<br> Perform application and server log analysis to identify root causes and resolution paths.<br> Trace issues across end-to-end application and integration flows.<br> Handle incidents, problems, and service requests in accordance with ITIL processes.<br> Participate in production releases, hotfixes, and post-deployment validation.<br> Conduct root-cause analysis and implement permanent corrective actions.<br> Coordinate with development, infrastructure, database, and middleware teams to resolve complex issues.<br> Coordinate with InfoSec, Risk, Compliance, and Audit teams for critical changes and incidents.<br> Maintain operational documentation, support procedures, runbooks, and audit evidence.<br> Ensure incidents and service requests are resolved within agreed SLAs and KPIs.<br> Support change-management activities and production deployments.<br> Participate in on-call or shift-based support when required.<br> Contribute to continuous improvement of application stability and support processes.<br> Hands-on experience in application support, including providing Level 2 or Level 3 production support.<br> Strong production support experience with Microsoft Dynamics 365 CRM.<br> Experience supporting customer onboarding and customer servicing applications within banking or financial services environments.<br> Strong SQL Server querying skills for troubleshooting application transactions and data issues.<br> Good understanding of Windows Server application hosting environments, with practical experience troubleshooting web application and server issues in IIS.<br> Ability to analyze application and server logs for troubleshooting and root-cause investigation.<br> Experience troubleshooting end-to-end integrations between Dynamics 365 CRM and other enterprise or banking systems, including a basic understanding of REST and SOAP APIs.<br> Experience working in production environments with strict SLA and KPI requirements.<br> Experience operating in audit, compliance, risk, and security-controlled environments.<br> Familiarity with ITIL-based incident, problem, and change management processes.<br> Experience coordinating incident and change resolution with business users and cross-functional teams, including infrastructure, database, middleware, InfoSec, risk, compliance, audit, and application development teams.<br> Eligibility to work in Egypt.<br> Availability for on-call or shift-based support when required.<br> Direct experience with external vendors and third-party application providers is a plus.<br></span> </div>
<p><h4>Company description</h4>
<p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
<br>
<h4>Job description</h4>
<p>We are seeking a dedicated and vigilant life guard to join our team in 6th of October City, Egypt. As a life guard, you will play a critical role in ensuring the safety and well-being of our guests at our aquatic facilities. This position requires a proactive, detail-oriented professional who combines strong water safety expertise with exceptional customer service skills. You will be responsible for maintaining a secure environment, responding swiftly to emergencies, and providing reassurance to our guests through your professional presence and expertise.</p>
<br>
<ul>
<li>Monitor pool and beach areas continuously to identify potential hazards and prevent drowning incidents</li>
<li>Maintain current knowledge of first aid, CPR, and water rescue techniques; respond promptly and effectively to emergency situations</li>
<li>Conduct regular safety inspections of aquatic facilities and ensure all safety signage is visible, accurate, and up-to-date</li>
<li>Enforce facility rules and safety regulations in a professional and friendly manner to ensure guest compliance</li>
<li>Perform water rescues and provide emergency medical assistance when necessary</li>
<li>Maintain detailed incident reports and communicate hazardous situations to management in a timely and transparent manner</li>
<li>Collaborate with team members and management to implement and maintain health, safety, and hygiene standards throughout the facility</li>
<li>Assist guests with questions and concerns, providing exceptional customer service while maintaining focus on safety</li>
<li>Demonstrate flexibility by supporting operations across different areas of the facility and assisting with assigned tasks as directed by management</li>
<li>Stay organized and maintain equipment in proper working condition, including rescue tools and safety devices</li>
</ul>
<br>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> Vocational college diploma or equivalent qualification</li>
<li><strong>Certifications:</strong> Current and valid professional life guard certification; current first aid and CPR certifications</li>
<li><strong>Experience:</strong> Minimum 2 years of related work experience in a life guard or aquatic safety role</li>
<li><strong>Language skills:</strong> Proficient in English and Arabic to communicate effectively with guests and team members</li>
<li><strong>Swimming proficiency:</strong> Advanced swimming ability with demonstrated water rescue and survival skills</li>
<li><strong>Physical capability:</strong> Excellent physical fitness, stamina, and ability to work extended shifts in outdoor and indoor environments</li>
<li><strong>Technical skills:</strong> Proficiency in operating basic life guard equipment and safety devices; ability to use monitoring and communication tools</li>
<li><strong>Core competencies:</strong> Strong attention to detail, situational awareness, decisive decision-making, and ability to remain calm under pressure</li>
<li><strong>Knowledge:</strong> Comprehensive understanding of emergency response procedures, water safety protocols, and facility health and safety policies</li>
<li><strong>Soft skills:</strong> Excellent interpersonal and communication abilities; collaborative mindset; empathetic approach to guest interactions; resilience and reliability</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>TERMS OF REFERENCE (to be completed by Hiring Office)</strong> <br> Hiring Office: <p>UNFPA Arab States Regional Office (ASRO) — Communications Unit </p><br> <br> Purpose of consultancy: <p>The UNFPA Arab States Regional Office (ASRO) frequently produces digital and print publications requiring fast, high-quality, and brand-compliant visual design. The purpose of this consultancy is to establish non-binding Framework Agreements (Individual Retainer Contracts) with pre-vetted freelance graphic designers to provide high-quality graphic design, visual layout, and Desktop Publishing (DTP) services on an on-demand, as-needed basis across the Arab region. Engagement under this retainer framework enables the office to execute work orders via standardized design briefs without initiating new procurement cycles for individual assignments.</p><br> <br> <p>Scope of work:</p><br> <p><i>(Description of services, activities, or outputs)</i></p><br> <p>When activated via an individual design brief, the retainer holder shall provide high-quality graphic design and layout services. The scope of work encompasses:</p><br> <ul> <li><strong>Visual identity and brand alignment:</strong> Ensuring all creative assets flawlessly follow the UNFPA branding toolkit guidelines.</li> <li><strong>Layout and creative concept development:</strong> Submitting three distinct initial cover and layout concept options for review based on the provided design brief.</li> <li><strong>Iterative proof corrections:</strong> Executing progressive sub-rounds of text and design corrections in coordination with the communications and technical units until full layout integrity is achieved.</li> <li><strong>Structuring and adjusting layouts to account for multilingual requirements:</strong> Ensuring correct right-to-left (RTL) formatting logic for Arabic text, and left-to-right (LTR) formatting logic for English and French text, including proper text-flow adjustments across bilingual or trilingual layouts.</li> <li><strong>Digital accessibility compliance:</strong> Designing all digital products to meet international accessibility standards for persons with disabilities (WCAG 2.1 mapping). This includes embedding proper alternative text (alt-text) tags for images, charts, and maps provided by the technical unit, defining a logical document reading order for screen readers, ensuring high color contrast thresholds, and formatting tagged structural headings within the final PDF asset.</li> <li><strong>Sustainable design practices:</strong> In line with UN green mandates, prioritizing digital-first, screen-optimized products. If physical printing is requested, files must be structurally optimized for local, recycled-paper printing contexts.</li> </ul> <p><strong>Strict prohibition on raw AI asset generation and automated layouts</strong></p><br> <p>The utilization of unedited artificial intelligence image generators, automated layout software, or raw machine-generated design elements (e.g., Midjourney, DALL-E, automated Canva layouts, or generic AI vector wrappers) to execute the required graphic design interventions is strictly prohibited. While professional layout software utilities, digital drawing applications, and standard design tools are necessary for technical and mechanical precision, the final output must completely reflect human analytical judgment, custom visual harmonization, and creative design polish. Submissions that display a reliance on generic templates, robotic visual generation loops, or superficial machine adjustments will be rejected as non-responsive, and final vendor payment will be frozen.</p><br> <br> Duration and working schedule: <p><strong>Duration:</strong> </p><br> <p>Initial duration of <strong>11 months</strong> from the date of contract signature. Subject to satisfactory performance assessments and ongoing operational needs, contracts may be considered for renewal following a mandatory <strong>one-month break in service</strong> in full compliance with UNFPA consultancy policy.</p><br> <p><strong>Schedule:</strong> </p><br> <p>On-demand retainer basis (as-needed). Turnaround parameters, deadlines, and page counts will be negotiated case-by-case upon issuance of each design brief.</p><br> <br> Place where services are to be delivered: <p>Remotely</p><br> <br> Delivery dates and how work will be delivered (<i>e.g.</i> electronic, hard copy etc.): <p>Work deliverables will be delivered electronically according to the negotiated project schedules in the individual design briefs. Turnaround parameters, deadlines, and total page counts will be negotiated case-by-case at the time of the specific design brief issuance. </p><br> <p>Upon completion of each work order, the consultant must submit a complete asset package including:</p><br> <ol> <li><strong>Pre-press printable files: High-resolution, print-ready PDFs with crop marks and bleeds.</strong></li> <li><strong>Digital-optimized files: Low-resolution, interactive web-ready PDFs (with hyperlinked tables of contents and URLs) and standalone social media graphics if requested.</strong></li> <li><strong>Open source working files: Complete packaged source files (e.g., Adobe InDesign .indd, Illustrator .ai, Photoshop .psd) including all linked high-resolution imagery and vector assets.</strong></li> </ol> <p>All layout and design work executed under this retainer framework must strictly comply with:</p><br> <ul> <li>The <strong>UNFPA Global Branding Toolkit</strong> (corporate typography, color palettes, logo placement rules, and grid structures). The full toolkit is accessible via this Link: <u>http://unf.pa/brand</u> using this <strong>Password: Guidelines2025_Live! </strong></li> <li>The <u>UNFPA Global Brand examples</u>.</li> </ul> <br> Monitoring and progress control, including reporting requirements, periodicity format and deadline: <p><strong>Day-to-day art direction:</strong> </p><br> <p>The consultant will work under the direct day-to-day creative supervision of the Communications Unit to ensure design quality control.</p><br> <p><strong>Substantive review, and final approval ownership:</strong> </p><br> <p>The respective Technical Requesting Unit remains responsible for content accuracy, proofreading text inside the proofs, and granting the final written sign-off and approval on both the final text and design layout before public distribution or printing. </p><br> <p><strong>Performance evaluation and quality assessment: </strong></p><br> <p>Upon completion of each work order, the Communications Unit, and the Requesting Technical Unit, will conduct a formal performance assessment of the deliverables (evaluating criteria such as design quality, visual creativity, brand compliance, speed/adherence to deadlines, and communication responsiveness). Satisfactory evaluation scores are required to process payment clearances and maintain roster eligibility. In cases of repeated poor performance, failure to adhere to branding guidelines, or unsatisfactory layout quality, UNFPA reserves the right to issue a formal warning or immediately terminate the retainer contract without obligation for future work order activations.</p><br> <br> Supervisory arrangements: <p>The Communications Unit, led by <strong>Samir Aldarabi, Regional Communications Adviser</strong>, will serve as the technical gatekeeper and managing authority for this retainer contract.</p><br> <br> Expected travel: <p>None. (100% remote assignment). </p><br> <br> Required expertise, qualifications and competencies, including language requirements: <p><strong>Educational requirements:</strong></p><br> <ul> <li>A First-level university degree (Bachelor’s degree) in Graphic Design, Fine Arts, Visual Communications, Digital Media, or a related field.</li> <li>A relevant technical diploma or secondary education combined with two (2) additional years of qualifying professional experience may be accepted in lieu of a university degree.</li> </ul> <p><strong>Years of experience:</strong></p><br> <ul> <li>A minimum of <strong>two years</strong> of progressively responsible professional experience in graphic design, publication layout, Desktop Publishing (DTP), and corporate brand management.</li> <li>Demonstrated track record producing high-level publications (e.g., annual reports, complex policy briefs, data-dense infographics, and social media visibility asset packs).</li> </ul> <p><strong>Technical competencies & software proficiency:</strong></p><br> <ul> <li>Expert mastery of industry-standard professional software (Adobe Creative Cloud: InDesign, Illustrator, Photoshop, Acrobat Pro).</li> <li>Demonstrated experience in native InDesign file packaging, master page configuration, layer management, and layout grid setup.</li> <li>Proven technical proficiency in formatting right-to-left (RTL) Arabic typography and left-to-right (LTR) English/French typography.</li> <li>Strong technical familiarity with WCAG 2.1 digital accessibility tagging and screen-reader optimization within PDF publications.</li> </ul> <p><strong>Language requirements:</strong></p><br> <ul> <li>Fluency (written and spoken) in English and Arabic is required. Working knowledge of French is an asset.</li> </ul> <br> Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable: <p><strong>The Communications Unit and Technical Requesting Unit will make available:</strong></p><br> <ul> <li>The final copyedited, proofread narrative text file in an editable format (MS Word).</li> <li>All mandatory institutional reference links (UNFPA global branding toolkit, corporate templates, and photo libraries).</li> <li>The design brief, including specific dimensions, layout constraints, or presentation goals required for the final product.</li> <li>The exact, approved text for all mandatory legal disclaimers, funding acknowledgments, or institutional notices.</li> </ul> <br> Other relevant information or special conditions, if any: <p><strong>We require the retainer holder to provide:</strong></p><br> <ul> <li>An assigned, responsive point of contact or rapid communication workflow to coordinate assignments.</li> <li>A clear, structured execution timeline ensuring full adherence to the negotiated design milestones.</li> <li>The complete, multi-asset deliverable package as defined under the specific activities section below.</li> </ul> <p><strong>Payment safeguard: </strong></p><br> <ul> <li>Final consultant payment against an activated Purchase Order (PO) will remain frozen until both the Communications Unit and the technical requesting unit issue a joint technical clearance confirming all assets have been satisfactorily received.</li> </ul> <p><strong>Selection and awarding of retainer contracts:</strong></p><br> <p>Because this process aims to select qualified freelance designers for individual retainer contracts, candidates will be evaluated on a Pass/Fail baseline of portfolio quality and technical compliance, with contract awards and task matching dictated by the most competitive financial rates provided. Candidates will be evaluated covering: </p><br> <ul> <li><i><strong>Technical portfolio check </strong></i></li> <li> Submission of a professional-level portfolio demonstrating advanced creative design capability. </li> <li>Submission of a professional portfolio showcasing corporate layout design (reports, policy briefs, infographics).</li> <li>Demonstrated experience in typography hierarchy, grid layouts, and accessible digital documents.</li> <li>Result: Pass/fail</li> </ul> <ul> <li><strong>Multilingual and tool proficiency</strong> </li> <li>Mastery of industry-standard software (Adobe Creative Suite: InDesign, Illustrator, Photoshop). Candidates must provide one sample packaged native file (InDesign package) or an IDML file accompanied by a PDF showing the hidden layout grid and structural characters to verify professional grid alignment, master page configuration, and clean layer management.</li> <li>Proven capability in formatting right-to-left (RTL) Arabic layouts and left-to-right (LTR) English/French layouts.</li> <li>Result: Pass/fail</li> </ul> <ul> <li><strong>Financial rate sheet (per-page/product retainer basis) </strong></li> <li>Bidders must submit fixed, standard rates using the financial matrix below. Oncoming work orders will be matched primarily to the lowest-priced available roster member for that product type. </li> </ul> <br> Required financial rate matrix <p>Bidders must outline their flat rates based on the following standard office products. Hourly rates or raw Word-document page counts will not be accepted. All page billing is calculated based on final designed publication pages:</p><br> <strong>Product type</strong> <strong>Unit</strong> <p><strong>Proposed retainer rate</strong></p><br> <p><strong>EGP</strong></p><br> <br> Standard report layout (Text, images and basic tables) Per final designed page <br> Highly complex document (Dense data layout with multiple tables, charts, and custom infographics) Per final designed page <br> Complex policy brief (High infographic density) Per final designed page <br> Brochure / leaflet / visibility asset Flat rate per product <br> Social media asset pack (Set of 4 static cards/covers) Flat rate per pack <br> Animated GIF / short motion graphic (Up to 15 seconds) Flat rate per product <br> Social media reel / video edit (Up to 60 seconds with subtitles) Flat rate per product <br> <br> <br> Submission instructions <p>Interested freelance designers must submit:</p><br> <ul> <li>A written application containing their CV.</li> <li>A link to their creative portfolio. </li> <li>Their completed Financial Rate Sheet. </li> </ul> <br> <br><br> </div>
The Position<br><br> JOB DESCRIPTION <br><br>The Finance Assistant position is located in the Arab States Regional Office (ASRO). Under the overall guidance of the International Operational Manager (IOM) and direct supervision of the Finance Associate. The Finance Assistant provides high-quality services in areas of finance and budget with accuracy and consistency and in compliance with the relevant rules, guidelines, processes, and procedures. She/He takes a client-oriented, results-focused approach to interpreting the rules, procedures, and guidelines and provides support and guidance to ASRO in the area of finance.<br><br>The Finance Assistant works in close collaboration with the Operations, Programme, and Projects’ staff in the RO and may work with UNDP staff to exchange information and ensure consistent service delivery.<br><br>How You Can Make a Difference<br><br>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning, ending preventable maternal deaths, ending gender-based violence and harmful practices, and adapting to demographic change through evidence and rights-based policies<br><br>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.<br><br>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building, and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results.<br><br>Job Purpose<br><br>In support of UNFPA’s strategic direction at the regional level, contribute to building regional capacity and ensuring effective and efficient application of country offices' resources within the region through support and monitoring regional resources in the following activities:<br><br> Finance Budget <br><br>Working internal partners include ASRO; close collaboration within the Operations Team, COs, and Division/Branches at HQs to resolve policy and procedural issues and region-specific issues.<br><br>External partners include UNDP, other UN agencies, vendors, and other non-UN partners that are essential to the work of the office of the IOM.<br><br>You Would Be Responsible For<br><br> Ensures implementation of operational strategies focusing on achievement of the following results: In coordination with the Finance Associate, assist the IOM in the efficient management of the RO’s financial and budgetary applications, adherence to financial controls and corporate financial policies, and rules and regulations; Liaise with the Programme/Technical Team on finance to ensure all payments have completed supporting documents and reconcile issues related to the financial accountability dashboard. Assist in the development and monitoring of the budget for the operations and managing the institutional budget Manage travel payments, reconciliations, and audit-submitted expenses and maintain continuous oversight through updated travel tracking reports. Review and verify account statements from suppliers and vendors and ensure timely action is taken to clear any aging balances and control administrative expenses and payment to suppliers. Assist monitoring of receivables (petrol advances, staff advances) Ensure the clearance of all suspense accounts (petty cash, cash advances, etc.) Prepare documentation and monitor the reimbursements due from staff receivables and ensure timely recovery. Support in following up for the recurring payment request that should be received from the admin/procurement unit. Ensure all payment requirements are compiled, including the review of the use of the general ledger account codes, and processed in a timely manner In collaboration with the Finance Associate, assist in the review and manage the Fund Authorization and Certification of Expenditure (FACE) by ensuring complete documentation from the Implementing Partners as per established policy, in collaboration with the programme staff. Maintenance of a proper filing system for finance records and documents Support on tracking and following up with UNDP on ASRO’s pending payments. Submission of checks to vendors and responding to their inquiries. Provides assistance in year-end closure activities, assets and liabilities, and balance sheet statements. Supports the monthly and quarterly reports. Back-stopping to Finance Associate. Perform any other duties as may be required by the management of the RO to ensure seamless administrative support to the Regional office and its component offices <br><br>Education<br><br>Qualifications and Experience: <br><br>High School Diploma<br><br>Knowledge And Experience<br><br> 5 years of financial and administrative experience in the public or private sector Ability to interpret financial rules, regulations, and procedures and explain them clearly and concisely Experience of accounting framework and systems, specifically ERP systems, and proficiency in use of spreadsheets, word processing, and computerized accounting systems; Good writing and communication skills; <br><br>Languages<br><br>Fluency in oral and written English and Arabic.<br><br>Values<br><br>Required Competencies: <br><br>Exemplifying integrity, Demonstrating commitment to UNFPA and the UN system, Embracing cultural diversity, Embracing change <br><br>Core Competencies<br><br>Achieving results,Being accountable,Developing and applying professional expertise/business acumen,Thinking analytically and strategically,Working in teams/managing ourselves and our relationships,<br><br>Functional Competencies<br><br> Job knowledge and technical expertise Superior written reporting skills, oral reporting skills Attention to detail Meticulousin adhering to donor requirements Good time management skills <br><br>Compensation And Benefits<br><br>This position offers an attractive remuneration package, including a competitive net salary plus health insurance and other benefits as applicable.<br><br>UNFPA Work Environment<br><br>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity, and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.<br><br>Disclaimer<br><br>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.<br><br>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.<br><br>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.
Assistant Manager, Treasury & Markets Division (Treasury Client Solutions)
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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Reporting to the Group Treasurer, this role designs and delivers financial risk-management solutions for the Bank and its clients. Working with the Treasurer and Client Relations, you will expand the client base and boost non-funded treasury revenues in line with the Strategic Plan. This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br><strong>Key Responsibilities</strong><br><strong>a. Treasury and Markets Business & Product Development</strong><br>• Develop and maintain business plans for prospective Treasury and Markets balance sheet financial risk solutions, including financial performance projections, SWOT analyses, and clearly articulated value propositions.<br>• Collaborate with Client Relations and product partners to originate and structure new Treasury and Markets-linked assets, investments, and hedging solutions for clients.<br>• Conduct ongoing reviews of the Bank's asset and liability portfolio to identify clients with hedging requirements and assess associated revenue and business potential, in partnership with Client Relations and relevant internal stakeholders.<br>• Identify and evaluate new Treasury and Markets product streams that enhance the Bank's value proposition and meet evolving client needs.<br>• Prepare and present recommendations to the Treasurer and senior management based on product business cases and expected financial performance.<br><strong>b. Structuring and Product Offerings</strong><br>• Participate in client meetings, missions, roadshows, and seminars alongside Client Relations teams to support advisory-led dialogue on FX, interest rate, and commodity risk management.<br>• Structure bespoke hedging and investment solutions on products such as FX, cross-currency and interest rate swaps, total return swaps and interest rate options, structured deposits and notes, and commodity hedges that are aligned with client exposures, specific loan facility structures, and risk profiles.<br>• Support quantitative analysis, including Potential Future Exposure (PFE) analysis, trade economics, and sensitivity analysis (e.g., PV01, CVA), and prepare client-ready transaction Term sheets.<br>• Coordinate with the Legal Department to support documentation and master agreement processes, including ISDA, CSA, and GMRA agreements, among others, in line with product governance frameworks.<br><strong>c. Trading and Derivatives Management</strong><br>• Provide pricing and execute client-driven FX (spot, forwards, NDFs), interest rate, and commodity hedging transactions in accordance with best execution standards and the Bank's benchmarking and pricing policies.<br>• Assist in managing positions arising from client transactions and the Bank's proprietary or balance-sheet activities within approved risk limits (VaR, basis risk, and tenor limits).<br>• Support the execution of hedging strategies designed to optimize the Bank's risk profile and enhance profitability.<br>• Monitor and analyze macroeconomic trends, central bank policies, foreign exchange supply and demand dynamics, and geopolitical developments impacting the Bank and its clients.<br><strong>d. Departmental Processes and Functional Framework</strong><br>• Contribute to the documentation and continuous enhancement of desk operating procedures, policies, and controls, ensuring alignment with the Bank's strategy and market best practices.<br>• Support the design and implementation of derivatives hedging strategies consistent with the Bank's defined risk appetite and tolerance levels.<br>• Assist in maintaining a robust risk management framework for Treasury and Markets activities in alignment with the Bank's enterprise risk management framework.<br>• Support the development of departmental work plans outlining key initiatives, deliverables, and timelines across each financial reporting period.<br>• Contribute to the preparation of business cases for new systems or technology enhancements, including justification of benefits to the Treasury and Markets franchise, for submission to Senior Management.<br><strong>e. Treasury and Markets Risk Management</strong><br>• Identify, analyze, and document Treasury and Markets financial risks within the Bank's risk register, in coordination with the Treasury Balance Sheet and Risk Management function.<br>• Assist in developing and implementing market risk hedging tools and strategies covering interest rate, commodity, foreign exchange, and credit risks.<br>• Execute derivative transactions used to hedge the Bank's balance sheet and market risk exposures.<br>• Collaborate with Treasury Middle Office and Finance teams on valuations, P&L attributions, risk reporting, and model oversight for derivative positions.<br>• Maintain comprehensive audit trails for approvals, agreements, and client documentation in line with product governance and Bank policy and procedures.<br><strong>f. Market Intelligence and Advisory</strong><br>• Provide technical advisory support to subsidiaries, departments, and business units in the areas of risk hedging, fixed income trading, and valuation of bonds and derivatives.<br>• Develop and present regular market intelligence reports covering financial market developments, outlooks, and forecasts for inclusion in the Treasury & Markets monthly management report.<br>• Review technical and market reports from subsidiaries and respond to specific analytical or structuring requests.<br>• Deliver advisory services and technical assistance to central banks, corporates, and financial institutions across Africa and CARICOM in areas of structured investments, asset-liability management, and financial markets risk hedging.<br>• Support the design and delivery of training programs, client materials, pitchbooks, market updates, and thought leadership sessions for senior management and professionals across client institutions.<br>• Participate in internal committees and working groups, providing technical input, feedback on proposals, and expert advice on Treasury and Markets-related matters.<br><strong>g. Treasury Projects Initiatives</strong><br>• Assisting the Treasurer to plan/budget and execute new treasury client solutions projects; and<br>• Assisting the Treasurer to champion treasury client solutions projects undertaken by the department thereby ensuring that such projects are delivered in time and within set budgets.<br><strong>h. Treasury Resource Planning and Budgetary Management</strong><br>• Fully participate in the Treasury's annual and periodic planning and budgetary processes;<br>• Assist to ensure that Treasury Client Solutions function's performance reviews are conducted in accordance to the Treasury & Markets department and the Bank's Human Resource calendars;<br>• Develop a full plan and budget of the Treasury Client Solutions desk activities and targets to be incorporated into the wider Treasury & Markets Department budget;<br>• Develop a detailed month-by-month activities plan of the treasury client's solutions desk'<br>• Assist to ensure business continuity by adequately backups for the Department's activities by ensuring that all relevant documents are both electronically and physically filed where required;<br>• Mentor junior staff in the Department and the wider Division.<br> i. <strong>Other</strong><br>Any other duties that may be assigned to the role holder by Senior Management from time to time.<br><strong>Requirements</strong><br><strong>Minimum Qualifications </strong> <br>. A first degree in a relevant discipline, i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br>• Master's degree in the area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics;<br>• A recognised professional qualification in Treasury [Actuarial Professional, Financial Mathematics Professional, MCT/AMCT, CTP (US), CFA, FRM, or Accounting (ACCA, CIMA, CPA or Equivalent)] will be a strong added advantage.<br>. Excellent knowledge of accounting for treasury activities, i.e. International Financial Reporting Standards (IFRS);<br><strong>Years and Nature of Experience</strong><br>. A minimum of 5+ years of experience working in a Treasury and Markets function, either in the financial services industry or corporate.<br>• Sound Mathematics, Economics and Markets skills<br>• Experience dealing in FX, Interest Rate, Commodities and Credit derivatives<br>• Proven grounding in financial systems, market valuation methodologies, and modelling.<br>• Solid experience in working with Treasury Management Systems, and other market tools like Reuters and Bloomberg<br>• Previous experience in a treasury environment and solid understanding of treasury and market operations;<br>• Proven knowledge of treasury, debt capital markets, financial instruments, and structures. Advanced Excel, PowerPoint skills and computer literacy (e.g. SQL, Crystal Reports);<br>• Proven excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages (French, Arabic, Portuguese) is an added advantage. <br>Demonstrated leadership and project capabilities, including the ability to organise and manage human resources from varied cultural backgrounds to attain goals.<br><strong>Benefits</strong><br><ul><li>Private Health Insurance</li><li>Training & Development</li><li>Performance Bonus</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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Introduction <br>
<p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br>
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<br> Your role and responsibilities <br>
<p>- Expertise in SAP Basis, including system installation, upgrades, and performance tuning.</p><br><br><p>- In-depth knowledge of conversion from S4HANA HUB deployment to standalone merge.</p><br><br><p>- In-depth knowledge of Designing high available and disaster recovery scenarios.</p><br><br><p>- In-depth knowledge of SAP applications and system landscapes, including the ability to configure, monitor, and troubleshoot SAP systems.</p><br><br><p>- In-depth knowledge of Operating System (Linux/Unix/Windows).</p><br><br><p>- Sybase knowledge and experience.</p><br><br><p>- Expertise in PO , BOBJ and BW4HANA.</p><br><br><p>- Experience of SAP Security activities during SAP S/4HANA upgrade projects, ensuring secure and compliant implementation of new releases.</p><br><br><p>- Perform authorization impact assessments and identify security-related changes introduced by the upgraded SAP S/4HANA version.</p><br><br><p>- Execute and validate SU25 upgrade activities, including authorization proposal updates and role adjustments.</p><br><br><p>- Review, remediate, and optimize SAP roles, profiles, and authorization objects affected by the upgrade.</p><br><br><p>- Conduct security testing and validation for business processes, interfaces, SAP Fiori applications, and custom developments following the upgrade.</p><br><br><p>- Analyze and resolve authorization issues identified during upgrade testing, cutover, and post-go-live support.</p><br><br><p>- Review and update SAP Fiori catalogs, spaces, pages, business roles, and OData service authorizations as part of the upgrade process.</p><br><br><p>- Validate Single Sign-On (SSO), Identity Management, and authentication mechanisms after the upgrade.</p><br><br><p>- Collaborate with Basis, Functional, Development, Audit, and Compliance teams to ensure security requirements are met throughout the project lifecycle.</p><br><br><p>- Support hypercare and stabilization activities by resolving security-related incidents and user access issues.</p><br><br><p>- Maintain security documentation, role design standards, and upgrade-related compliance records.</p><br><br><p>- Expertise in executing SAP S/4HANA version upgrades, Feature Package Stack (FPS) updates, and Support Package Stack (SPS) implementations.</p><br><br><p>- Plan and perform end-to-end SAP S/4HANA upgrade activities, including assessment, preparation, execution, cutover, and post-go-live support.</p><br><br><p>- Conduct SAP Maintenance Planner activities and prepare upgrade roadmaps and technical strategies.</p><br><br><p>- Execute SAP Software Update Manager (SUM) upgrade procedures and manage upgrade-related technical tasks.</p><br><br><p>- Perform impact analysis for SAP S/4HANA upgrades, including custom developments, interfaces, Fiori applications, and third-party integrations.</p><br><br><p>- Coordinate upgrade activities across SAP Basis, Security, Development, Functional, Infrastructure, and Business teams.</p><br><br><p>- Validate system readiness and perform pre-upgrade and post-upgrade health checks.</p><br><br><p>- Manage SAP kernel upgrades, database revisions, and operating system compatibility requirements.</p><br><br><p>- Support SAP Fiori, SAP Gateway, and embedded analytics upgrades associated with SAP S/4HANA releases.</p><br><br><p>- Troubleshoot and resolve technical issues encountered during upgrade cycles.</p><br><br><p>- Develop upgrade runbooks, rollback procedures, and cutover plans to minimize business downtime.</p><br><br><p>- Ensure compliance with SAP best practices, security standards, and performance requirements during upgrade projects.</p><br><br><p>- Support hypercare activities and system stabilization following upgrade go-live.</p><br><br><p>- Perform capacity planning and performance optimization to support new S/4HANA release requirements.</p><br><br><p>- Designs the overall structure of the SAP system, including modules, interfaces, and integration points.</p><br><br><p>- Ensure that the solution aligns with industry's best practices and meets security and performance requirements.</p><br><br><p>- Effective documentation skills to maintain clear and organized records of system configurations, changes, and processes.</p><br><br><p>- Ability to provide guidance to development teams and oversee the implementation process to ensure successful delivery of the SAP solution.</p><br><br><p>- Define user roles and permissions, implement user provisioning and deprovisioning processes & Monitor user activity and identify suspicious behavior.</p><br><br><p>- Work closely with business stakeholders to understand their requirements and translate them into technical specifications.</p><br><br>
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<br> Required education <br> Bachelor's Degree <br>
<br> Preferred education <br> Bachelor's Degree <br>
<br> Required technical and professional expertise <br>
<p>- Bachelor's degree in computer science, Information Technology, or related field.</p><br><br><p>- Proven hands-on experience performing SAP S/4HANA version upgrades, FPS/SPS updates, and technical maintenance projects.</p><br><br><p>- Proven experience as an SAP Basis consultant E2E implementation with minimum 4 years as SAP Basis consultant.</p><br><br><p>- Strong expertise in SAP Software Update Manager (SUM), Maintenance Planner, and Software Provisioning Manager (SWPM).</p><br><br><p>- Proven experience supporting SAP Security activities during SAP S/4HANA upgrade projects, including version upgrades, FPS, and SPS implementations.</p><br><br><p>- Strong expertise in SAP Authorization concepts, role design, user administration, and security governance.</p><br><br><p>- Hands-on experience with SU25, SU24, PFCG, SU53, SUIM, STAUTHTRACE, and authorization troubleshooting tools.</p><br><br><p>- Experience performing security impact assessments and role remediation activities during SAP upgrades.</p><br><br><p>- Strong knowledge of SAP S/4HANA Security architecture and authorization framework.</p><br><br><p>- Experience with SAP Fiori Security, including catalogs, spaces, pages, business roles, and OData service authorizations.</p><br><br><p>- Knowledge of SAP Single Sign-On (SSO), Identity Management, and authentication technologies.</p><br><br><p>- Experience validating security controls and user access after SAP upgrades and support package implementations.</p><br><br><p>- Strong analytical and problem-solving skills with the ability to identify and resolve complex authorization issues.</p><br><br><p>- Excellent communication and stakeholder management skills, with experience working in cross-functional upgrade project teams.</p><br><br><p>- Strong understanding of SAP kernel upgrades, HANA revisions, and SAP release management processes.</p><br><br><p>- Strong knowledge of SAP system architecture, HANA database administration, and operating systems, SAP system architecture, SAP security standards.</p><br><br><p>- Strong knowledge of SAP HANA backup, recovery, system replication, high availability, and disaster recovery solutions.</p><br><br><p>- Experience in the interaction of business processes and SAP systems with regards to SAP Security implementation best practice.</p><br><br><p>- Familiarity with SAP system installations, upgrades, and patches.</p><br><br><p>- Proficiency in SAP system monitoring and performance tuning.</p><br><br><p>- Knowledge of SAP security concepts and user management.</p><br><br><p>- Experience in SAP SSO solutions.</p><br><br><p>- Excellent problem solving and analytical skills.</p><br><br><p>- Strong communication and interpersonal abilities to collaborate effectively with cross functional teams.</p><br><br><p>- Advanced in English (Speaking, Written).</p><br><br><p>- SAP certifications for the mentioned role.</p><br><br><p>- Flexibility to work in different time zones.</p><br><br><p>- Experience with SAP Solution Manager, Charm, and ITSM processes in upgrade projects.</p><br><br><p>- Experience in troubleshooting upgrade-related performance, integration, and authorization issues.</p><br><br><p>- Experience performing technical validation and impact assessments for SAP S/4HANA upgrades.</p><br><br><p>- Knowledge of SAP Readiness Check, Simplification Item Checks, and Upgrade Dependency Analyzer tools.</p><br><br><p>- Experience supporting SAP Fiori Front-End Server, SAP Gateway, and embedded Fiori deployments during upgrades.</p><br><br><p>- Familiarity with Linux/Unix operating systems and database administration in enterprise SAP landscapes.</p><br><br><p>- SAP Certified Technology Associate certification in SAP S/4HANA or SAP System Administration is highly preferred.</p><br><br><p>- Strong communication, documentation, and stakeholder management skills in enterprise upgrade projects.</p><br><br>
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<br> Preferred technical and professional experience <br>
<p>N/A</p><br><br>
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<h2 class="h5">Job description</h2>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b>
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<li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li>
<li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li>
<li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li>
<li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li>
<li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li>
<li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery. </li>
<li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li>
<li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li>
<li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes. </li>
<li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness. </li>
<li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts. </li>
<li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li>
<li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>You have experience working in a customer-facing support function, preferably within IT. </li>
<li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions. </li>
<li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li>
<li>You are confident using Microsoft Office applications and service support systems.</li>
<li>You communicate clearly in business-level German and English, both written and spoken.</li>
<li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li>
<li>You can work effectively in an international and virtual team environment.</li>
<li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li>
<li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li>
<li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li>
<li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li>
<li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li>
<li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li>
<li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels. </li>
<li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li>
</ul><br><br><b>What skills you will learn</b>
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<li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li>
<li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams. </li>
<li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li>
<li>Authorisation management and validation procedures for approved contacts and support communications.</li>
<li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li>
<li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
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<ul>
<li>LinkedIn: VOIS on LinkedIn</li>
<li>Facebook: VOIS on Facebook</li>
<li>Instagram: VOIS on Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Chat with VOIS employees</li>
</ul>
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<h2 class="h5">Job description</h2>
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<p><strong>Project Coordinator - Building Automation - Egypt</strong><br><strong>Key Areas of Responsibility</strong><br> </p><br><ol> <li>Act as the primary point of contact for all technical interface matters related to BMS and light current systems, ensuring effective communication between internal teams and external partners.</li> <li>This role ensures seamless integration and communication across all technical functions, facilitating the successful delivery of projects on time and within budget.</li> <li>Developing trust and managing the relationship with customers and ensuring a shared understanding of key issues between all parties is maintained, maintain customer relationships at the appropriate project management level</li> <li>Manage and coordinate technical interfaces across multiple disciplines and project phases, specifically focusing on BMS and light current systems.</li> <li>Assist in the planning, scheduling, and execution of projects, ensuring alignment with project goals and technical requirements for BMS and light current systems.</li> <li>Monitor and track interface-related activities and issues, providing regular updates to project stakeholders.</li> <li>Identify and mitigate risks related to technical interfaces of BMS and light current systems.</li> <li>Facilitate technical discussions, reviews, and approvals to resolve interface issues.</li> <li>Work closely with engineering teams to verify and validate technical interface designs and solutions for BMS and light current systems.</li> <li>Provide technical input on all VO’s and contractual claims ensuring that the construction-related substantiation in notifications and follow-up is clearly defined, accurate and demonstrable. </li> <li>Follow up and track all Retention and Defects Liability Period punch-lists/snags to ensure close out of work packages and release of retention monies.</li> <li>Direct the day to day operations of the project teams.</li> <li>Define all subcontract /supply requirements and work with Supply Chain to ensure all subcontractor/supplier contracts and orders are appropriate for the project from a scope/cost and risk viewpoint. Lead or participate in negotiations as necessary</li> <li>Ensure a safe working environment on site for all employees, subcontractors, suppliers, Clients and visitors. Lead the achievement of company safety targets and zero tolerance of unsafe working practices and occurrences</li></ol><p><strong>Skills</strong></p><br><ul> <li>Committing to an action after developing alternative courses of action that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organisational values.</li> <li>Using appropriate interpersonal styles and methods to inspire and guide individuals (direct reports, peers, and senior managers) toward goal achievement; modifying behaviour to accommodate tasks, situations and individuals involved.</li> <li>Establishing a course of action for self and others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources.</li> <li>Maximising the team’s ability to meet business goals and objectives by clarifying performance expectations; effectively delegating responsibility; providing support, feedback and coaching to achieve performance goals; evaluating and taking accountability for work group performance.</li> <li>Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping abreast of current developments and trends in area of expertise.</li> <li>Being aware of conditions that affect employee safety.</li> <li>Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.</li> <li>Proactively developing customer relationships; making efforts to listen and to understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.</li></ul><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>Project Coordinator - Building Automation - Egypt</strong><br><br><strong>Key Areas of Responsibility</strong><br> </p><br><ol><li>Act as the primary point of contact for all technical interface matters related to BMS and light current systems, ensuring effective communication between internal teams and external partners.</li><li>This role ensures seamless integration and communication across all technical functions, facilitating the successful delivery of projects on time and within budget.</li><li>Developing trust and managing the relationship with customers and ensuring a shared understanding of key issues between all parties is maintained, maintain customer relationships at the appropriate project management level</li><li>Manage and coordinate technical interfaces across multiple disciplines and project phases, specifically focusing on BMS and light current systems.</li><li>Assist in the planning, scheduling, and execution of projects, ensuring alignment with project goals and technical requirements for BMS and light current systems.</li><li>Monitor and track interface-related activities and issues, providing regular updates to project stakeholders.</li><li>Identify and mitigate risks related to technical interfaces of BMS and light current systems.</li><li>Facilitate technical discussions, reviews, and approvals to resolve interface issues.</li><li>Work closely with engineering teams to verify and validate technical interface designs and solutions for BMS and light current systems.</li><li>Provide technical input on all VO’s and contractual claims ensuring that the construction-related substantiation in notifications and follow-up is clearly defined, accurate and demonstrable. </li><li>Follow up and track all Retention and Defects Liability Period punch-lists/snags to ensure close out of work packages and release of retention monies.</li><li>Direct the day to day operations of the project teams.</li><li>Define all subcontract /supply requirements and work with Supply Chain to ensure all subcontractor/supplier contracts and orders are appropriate for the project from a scope/cost and risk viewpoint. Lead or participate in negotiations as necessary</li><li>Ensure a safe working environment on site for all employees, subcontractors, suppliers, Clients and visitors. Lead the achievement of company safety targets and zero tolerance of unsafe working practices and occurrences</li></ol><p><strong>Skills</strong></p><br><ul><li>Committing to an action after developing alternative courses of action that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organisational values.</li><li>Using appropriate interpersonal styles and methods to inspire and guide individuals (direct reports, peers, and senior managers) toward goal achievement; modifying behaviour to accommodate tasks, situations and individuals involved.</li><li>Establishing a course of action for self and others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources.</li><li>Maximising the team’s ability to meet business goals and objectives by clarifying performance expectations; effectively delegating responsibility; providing support, feedback and coaching to achieve performance goals; evaluating and taking accountability for work group performance.</li><li>Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping abreast of current developments and trends in area of expertise.</li><li>Being aware of conditions that affect employee safety.</li><li>Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.</li><li>Proactively developing customer relationships; making efforts to listen and to understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.</li></ul><br>Qualifications:<br><p><strong>Qualifications/ Experience/ Knowledge</strong></p><br><ul><li>Bachelor’s degree in Control Engineering, Electrical Engineering, Mechanical Engineering, or a related field. </li><li>4-7 years total experience in project management, technical coordination and consraction MEP mega projects, focus in FAS, BMS, ACS, CCTV and ELV.</li><li>MBA, PMP, PRINCE2, and/or similar project management certification is a advantage.</li><li>Fluency in English is required.</li><li>Proficient in project management methodologies, tools, and software (e.g., MS Project, AutoCAD) and other relevant applications.</li><li>Demonstrated experience in safety and safety management on large commercial and infrastructure projects</li><li><span>Demonstrated project experience involving the integration of multiple technologies preferably in </span></li></ul><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</span></p><br> </div>
Assistant Manager, Treasury & Markets Division (Treasury Client Solutions)
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Reporting to the Group Treasurer, this role designs and delivers financial risk-management solutions for the Bank and its clients. Working with the Treasurer and Client Relations, you will expand the client base and boost non-funded treasury revenues in line with the Strategic Plan. This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br><strong>Key Responsibilities</strong><br><strong>a. Treasury and Markets Business & Product Development</strong><br>• Develop and maintain business plans for prospective Treasury and Markets balance sheet financial risk solutions, including financial performance projections, SWOT analyses, and clearly articulated value propositions.<br>• Collaborate with Client Relations and product partners to originate and structure new Treasury and Markets-linked assets, investments, and hedging solutions for clients.<br>• Conduct ongoing reviews of the Bank's asset and liability portfolio to identify clients with hedging requirements and assess associated revenue and business potential, in partnership with Client Relations and relevant internal stakeholders.<br>• Identify and evaluate new Treasury and Markets product streams that enhance the Bank's value proposition and meet evolving client needs.<br>• Prepare and present recommendations to the Treasurer and senior management based on product business cases and expected financial performance.<br><strong>b. Structuring and Product Offerings</strong><br>• Participate in client meetings, missions, roadshows, and seminars alongside Client Relations teams to support advisory-led dialogue on FX, interest rate, and commodity risk management.<br>• Structure bespoke hedging and investment solutions on products such as FX, cross-currency and interest rate swaps, total return swaps and interest rate options, structured deposits and notes, and commodity hedges that are aligned with client exposures, specific loan facility structures, and risk profiles.<br>• Support quantitative analysis, including Potential Future Exposure (PFE) analysis, trade economics, and sensitivity analysis (e.g., PV01, CVA), and prepare client-ready transaction Term sheets.<br>• Coordinate with the Legal Department to support documentation and master agreement processes, including ISDA, CSA, and GMRA agreements, among others, in line with product governance frameworks.<br><strong>c. Trading and Derivatives Management</strong><br>• Provide pricing and execute client-driven FX (spot, forwards, NDFs), interest rate, and commodity hedging transactions in accordance with best execution standards and the Bank's benchmarking and pricing policies.<br>• Assist in managing positions arising from client transactions and the Bank's proprietary or balance-sheet activities within approved risk limits (VaR, basis risk, and tenor limits).<br>• Support the execution of hedging strategies designed to optimize the Bank's risk profile and enhance profitability.<br>• Monitor and analyze macroeconomic trends, central bank policies, foreign exchange supply and demand dynamics, and geopolitical developments impacting the Bank and its clients.<br><strong>d. Departmental Processes and Functional Framework</strong><br>• Contribute to the documentation and continuous enhancement of desk operating procedures, policies, and controls, ensuring alignment with the Bank's strategy and market best practices.<br>• Support the design and implementation of derivatives hedging strategies consistent with the Bank's defined risk appetite and tolerance levels.<br>• Assist in maintaining a robust risk management framework for Treasury and Markets activities in alignment with the Bank's enterprise risk management framework.<br>• Support the development of departmental work plans outlining key initiatives, deliverables, and timelines across each financial reporting period.<br>• Contribute to the preparation of business cases for new systems or technology enhancements, including justification of benefits to the Treasury and Markets franchise, for submission to Senior Management.<br><strong>e. Treasury and Markets Risk Management</strong><br>• Identify, analyze, and document Treasury and Markets financial risks within the Bank's risk register, in coordination with the Treasury Balance Sheet and Risk Management function.<br>• Assist in developing and implementing market risk hedging tools and strategies covering interest rate, commodity, foreign exchange, and credit risks.<br>• Execute derivative transactions used to hedge the Bank's balance sheet and market risk exposures.<br>• Collaborate with Treasury Middle Office and Finance teams on valuations, P&L attributions, risk reporting, and model oversight for derivative positions.<br>• Maintain comprehensive audit trails for approvals, agreements, and client documentation in line with product governance and Bank policy and procedures.<br><strong>f. Market Intelligence and Advisory</strong><br>• Provide technical advisory support to subsidiaries, departments, and business units in the areas of risk hedging, fixed income trading, and valuation of bonds and derivatives.<br>• Develop and present regular market intelligence reports covering financial market developments, outlooks, and forecasts for inclusion in the Treasury & Markets monthly management report.<br>• Review technical and market reports from subsidiaries and respond to specific analytical or structuring requests.<br>• Deliver advisory services and technical assistance to central banks, corporates, and financial institutions across Africa and CARICOM in areas of structured investments, asset-liability management, and financial markets risk hedging.<br>• Support the design and delivery of training programs, client materials, pitchbooks, market updates, and thought leadership sessions for senior management and professionals across client institutions.<br>• Participate in internal committees and working groups, providing technical input, feedback on proposals, and expert advice on Treasury and Markets-related matters.<br><strong>g. Treasury Projects Initiatives</strong><br>• Assisting the Treasurer to plan/budget and execute new treasury client solutions projects; and<br>• Assisting the Treasurer to champion treasury client solutions projects undertaken by the department thereby ensuring that such projects are delivered in time and within set budgets.<br><strong>h. Treasury Resource Planning and Budgetary Management</strong><br>• Fully participate in the Treasury's annual and periodic planning and budgetary processes;<br>• Assist to ensure that Treasury Client Solutions function's performance reviews are conducted in accordance to the Treasury & Markets department and the Bank's Human Resource calendars;<br>• Develop a full plan and budget of the Treasury Client Solutions desk activities and targets to be incorporated into the wider Treasury & Markets Department budget;<br>• Develop a detailed month-by-month activities plan of the treasury client's solutions desk'<br>• Assist to ensure business continuity by adequately backups for the Department's activities by ensuring that all relevant documents are both electronically and physically filed where required;<br>• Mentor junior staff in the Department and the wider Division.<br> i. <strong>Other</strong><br>Any other duties that may be assigned to the role holder by Senior Management from time to time.<br><strong>Requirements</strong><br><strong>Minimum Qualifications </strong> <br>. A first degree in a relevant discipline, i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br>• Master's degree in the area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics;<br>• A recognised professional qualification in Treasury [Actuarial Professional, Financial Mathematics Professional, MCT/AMCT, CTP (US), CFA, FRM, or Accounting (ACCA, CIMA, CPA or Equivalent)] will be a strong added advantage.<br>. Excellent knowledge of accounting for treasury activities, i.e. International Financial Reporting Standards (IFRS);<br><strong>Years and Nature of Experience</strong><br>. A minimum of 5+ years of experience working in a Treasury and Markets function, either in the financial services industry or corporate.<br>• Sound Mathematics, Economics and Markets skills<br>• Experience dealing in FX, Interest Rate, Commodities and Credit derivatives<br>• Proven grounding in financial systems, market valuation methodologies, and modelling.<br>• Solid experience in working with Treasury Management Systems, and other market tools like Reuters and Bloomberg<br>• Previous experience in a treasury environment and solid understanding of treasury and market operations;<br>• Proven knowledge of treasury, debt capital markets, financial instruments, and structures. Advanced Excel, PowerPoint skills and computer literacy (e.g. SQL, Crystal Reports);<br>• Proven excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages (French, Arabic, Portuguese) is an added advantage. <br>Demonstrated leadership and project capabilities, including the ability to organise and manage human resources from varied cultural backgrounds to attain goals.<br><strong>Benefits</strong><br><ul><li>Private Health Insurance</li><li>Training & Development</li><li>Performance Bonus</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities. Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums. Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness. Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review. Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes. Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders. Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction. Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations. Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training & Competency requirements. Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance. Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence. Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence. How you ll help us make health happen: Deliver the agreed customer service experience through: Coaching, developing and leading a highly skilled team Managing absences to the agreed standard Dealing with any performance issues Complete regular 121s with all team members Managing team performance and ensuring the agreed service experience Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling Ensure that resources are managed in line with the workforce plan Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment Hold regular team meetings to ensure good quality two way communication Support recruitment as required Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. Ensure there are high levels of team working and that the team is aligned and engaged with Bupa s purpose and goals Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function Responsible for discovering and implementing potential opportunities for improving the customer experience. Adherence to required regulatory guidelines and specifically FRA regulations Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. Role specific accountabilities This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities . Accountable for design, delivery & adherence to Global regulatory complaints processes and frameworks To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global s focal point with the relevant regulators . To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa s values and best practice in complaint handling. Management of reporting in relation to complaints for the Regulators, Compliance and wider business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Key Skills</b> / Qualifications needed for this role: As this is a regulated role within BEI , the following skills are required : Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes. Strong performance management and mentoring capabilities. Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements. Proven experience in talent management, succession planning, coaching, and performance development. Experience in managing teams while fostering an inclusive and collaborative working environment. Experience leading organizational change, transformation initiatives, and the implementation of new operating models. Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs Relevant qualification in complaint handling environment or regulated role or related studies is preferred Experience producing management reports, dashboards, and performance metrics. Proficiency in identifying trends and recommending service improvements. strong Stakeholder and customer relationship management skills Strong decision-making, negotiation, and conflict-resolution abilities Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans. Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management. Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations. Ability to translate regulatory requirements into operational processes, controls, and team objectives.</p><p></p></section>
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<p class="MsoListParagraphCxSpFirst" ><span ><span >1-<span > </span></span></span><span dir="LTR"></span><span >Project Initiation & Planning</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Ensure all contracts are fully understood, implemented, and adhered to throughout the project lifecycle.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Participate in or create the Project Charter for each project, establishing scope, objectives, stakeholders, and deliverables.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Determine project stakeholders and analyze their power, influence, and level of interest. Develop strategies for communication and engagement.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Develop the project organization chart, ensuring it aligns with operational requirements, and seek approval from the Operations Director and HR.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Develop comprehensive project management plans covering scope, cost, schedule, communications, and other critical areas for each project.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >2-<span > </span></span></span><span dir="LTR"></span><span >Project Execution & Resource Management</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Lead and motivate project teams, driving them toward achieving the defined project goals and ensuring timely delivery.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Define, optimize, and allocate resources effectively across all 4 projects. Assign tasks, manage workloads, and ensure the efficient use of resources.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Secure the execution of tasks subcontracted to internal or external teams, particularly for civil, electrical, and mechanical site activities.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >3-<span > </span></span></span><span dir="LTR"></span><span >Monitoring & Control</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Continuously monitor and control project progress against baseline plans, ensuring milestones are met and adjusting priorities as necessary.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Ensure that all projects adhere to quality standards, contractual obligations, and comply with legal regulations and industry standards.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Reaching agreement on cost targets with the project purchasing team and ensuring that budgets are adhered to. Proactively manage changes to ensure cost-efficiency.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Allocate tasks and manage priorities across the projects to ensure that the work is completed within the required quality and timeframes.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >4-<span > </span></span></span><span dir="LTR"></span><span >Project Reporting & Communication</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Prepare and present regular updates to both the client and the Operations Director. This includes weekly project status reports, monthly reports to the client, and status meetings.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Lead regular project status meetings to review progress, identify potential issues, and ensure all stakeholders are informed.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Manage and control changes to project scope, ensuring that all changes are submitted to the Change Control Board (CCB) for review and approval before implementation.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >5-<span > </span></span></span><span dir="LTR"></span><span >Project Closure & Handover</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Oversee the completion of each project, ensuring all deliverables are met and that any final actions necessary for project transfer to the client are executed efficiently.</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Maintain a high level of customer satisfaction across all projects by managing expectations and ensuring projects are delivered to the agreed-upon quality and timelines.</span><span ><o\:p></o\:p></span></p>
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<h2 class="h5">Job description</h2>
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<b>Position:</b>Technical Lead – AI & Machine Learning<br><br><b>Job Description:</b><span>Position Overview</span><p><span>As the <b>Technical Lead – AI & Machine Learning</b> at Arrow Electronics, you will play a key role in delivering enterprise AI and machine learning solutions across intelligent products and internal automation platforms. Working under the direction of the AI leadership team, you will translate strategic AI initiatives into scalable, production-ready solutions while providing technical leadership to a team of AI engineers and data scientists.</span></p><br><br><p><span>You will lead the implementation of advanced AI systems throughout the complete machine learning lifecycle, including data preparation, model development, experimentation, deployment, monitoring, and continuous optimization. Your expertise will span machine learning, deep learning, neural networks, generative AI, intelligent automation, and large language models.</span></p><br><br><p><span>As the technical lead for project execution, you will collaborate closely with software engineering, product management, and data engineering teams to ensure AI solutions are delivered with high quality, scalability, and business impact while mentoring engineers and promoting engineering best practices.</span></p><br><br><span>Key Responsibilities</span><span>Technical Execution</span><ul><li><span>Lead the technical implementation of AI and machine learning initiatives aligned with the organization's AI strategy and roadmap.</span></li><li><span>Translate product and AI leadership vision into scalable technical solutions.</span></li><li><span>Drive engineering best practices, code quality, documentation, and software design across AI projects.</span></li><li><span>Collaborate with AI leadership, product managers, software engineers, and data engineers to successfully deliver AI-powered products.</span></li></ul><span>Machine Learning & Deep Learning</span><ul><li><span>Design, develop, and optimize machine learning, deep learning, and neural network models for real-world business applications.</span></li><li><span>Build predictive models, recommendation systems, forecasting models, anomaly detection solutions, classification systems, and intelligent automation workflows.</span></li><li><span>Fine-tune transformer models and other deep learning architectures using modern training techniques.</span></li></ul><span>Generative AI & Intelligent Systems</span><ul><li><span>Develop applications leveraging Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, semantic search, embeddings, and prompt engineering.</span></li><li><span>Build intelligent workflows integrating LLMs with enterprise systems, vector databases, and external tools.</span></li><li><span>Evaluate new AI technologies and recommend practical adoption opportunities.</span></li><li><span>Deploy and maintain AI models in production environments.</span></li></ul><span>Production AI & MLOps</span><ul><li><span>Ensure AI systems are reliable, secure, efficient, and maintainable.</span></li></ul><span>Mentorship & Innovation </span><ul><li><span>Mentor AI engineers and junior machine learning engineers through technical guidance, code reviews, and knowledge sharing.</span></li><li><span>Promote engineering excellence, continuous learning, and adoption of modern AI development practices.</span></li><li><span>Support technical interviews and onboarding of new team members.</span></li><li><span>Stay current with emerging developments in artificial intelligence, machine learning, deep learning, and generative AI.</span></li></ul><span>Qualifications</span><ul><li><span>6+ years of experience developing and deploying production AI and machine learning solutions.</span></li><li><span>Demonstrated experience leading the technical implementation of AI/ML projects.</span></li><li><span>Strong proficiency in Python and data science libraries including NumPy, pandas, scikit-learn, and related tools.</span></li><li><span>Strong understanding of statistics, machine learning algorithms, feature engineering, and model evaluation.</span></li><li><span>Strong knowledge of neural networks, transformer architectures, and modern deep learning techniques.</span></li><li><span>Experience building applications using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, and prompt engineering.</span></li><li><span>Experience with NLP, document intelligence, semantic search, embeddings, information extraction, and named entity recognition.</span></li></ul><p><span><b>Preferred Qualifications</b></span></p><br><br><ul><li><span>Master's degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related field is preferred.</span></li><li><span>Experience deploying AI services using cloud platforms and modern software engineering practices.</span></li><li><span>Familiarity with vector databases, search technologies, and MLOps practices.</span></li></ul><br><br><b>Location:</b>EG-Cairo, Egypt (Al Emdad & Al Tamween)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Information Technology<br> </div>
<h2 class="h5">Job description</h2>
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<p>We're looking for a <b>Senior Product Manager</b> to join Procore's Project Management group within the Product & Technology division. In this role, you'll own a product area within the PM suite — the tools and workflows that construction project managers, engineers, and superintendents use daily to plan, coordinate, and deliver their projects. Your primary goal is to make these workflows dramatically more powerful — solving our customers complex problems.</p><br><br><br><p>As a <b>Senior Product Manager</b>, you'll partner with Engineering and UX Design to define strategy, ship capabilities, and drive adoption across Procore's global customer base. Use your understanding of construction workflows, analytical rigor, and cross-functional influence to deliver measurable outcomes for customers managing complex commercial projects. You'll work at the intersection of platform scale and domain depth — solving real problems for GCs, owners, and trade partners while contributing to Procore's platform-wide consistency. If you want to shape how the construction industry manages projects, this is the role.</p><br><br><br><p>This position reports to a Director of Product Management and will be based in our <b>Cairo, Egypt</b> office. We're looking for someone to join us immediately.</p><br><br><br><b>What you'll do:</b><ul>
<li><p>Own the product strategy for your area within the PM suite, grounded in deep understanding of how construction teams plan, assign, and track work on commercial projects.</p><br><br></li>
<li><p>Synthesize <b>customer interviews, support data, usage analytics</b>, and competitive intelligence into a prioritized roadmap that balances near-term customer value with long-term platform direction.</p><br><br></li>
<li><p>Define detailed requirements — epics, user stories, and acceptance criteria — that give engineering and design teams the clarity to build confidently and ship quickly.</p><br><br></li>
<li><p>Partner daily with engineering leads and designers in Cairo to deliver iterative improvements, and coordinate with the US-based PM team to align cross-domain dependencies and platform priorities.</p><br><br></li>
<li><p>Define success metrics for every initiative, instrument them, and use qualitative and quantitative data to evaluate outcomes and adjust course.</p><br><br></li>
<li><p>Communicate <b>product vision, progress, and trade-offs to stakeholders from engineering ICs to executives</b>, building trust through transparency and structured updates.</p><br><br></li>
<li><p>Apply AI and <b>agentic</b> <b>workflows</b> to your own PM practice — research, analysis, spec writing, competitive monitoring — and identify where AI can accelerate customer workflows in your product area.</p><br><br></li>
</ul><b>What we're looking for:</b><ul>
<li><p>8 years of product management experience building and shipping SaaS products, with a track record of owning a product area end-to-end from strategy through delivery and adoption.</p><br><br></li>
<li><p>Demonstrated ability to <b>translate ambiguous customer problems into clear requirements </b>and ship solutions that move metrics.</p><br><br></li>
<li><p>Strong analytical skills: you're comfortable with usage data, cohort analysis, and defining success criteria before writing the requirements.</p><br><br></li>
<li><p>Experience partnering directly with engineering and design teams in an agile environment, with the judgment to make scope trade-offs without losing sight of the outcome.</p><br><br></li>
<li><p>Clear, structured communication — you can write a crisp spec, present a roadmap to an executive, and run a customer interview with equal confidence.</p><br><br></li>
<li><p>Experience or strong interest in construction, or complex B2B workflows where end users are domain experts operating under real-world constraints.</p><br><br></li>
<li><p>Comfort working across time zones with a globally distributed team, with the initiative to drive alignment asynchronously and the judgment to know when synchronous conversation is needed.</p><br><br></li>
<li><p>AI fluency: you actively use generative and agentic tools in your work and can evaluate where AI capabilities should (and shouldn't) be integrated into product experiences.</p><br><br></li>
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