Architectural supervisor Jobs in Egypt

Position Overview<br>The Business Intelligence Analyst serves as a key liaison between business stakeholders, operations, and technical teams to design, build, and optimize reporting solutions. In this role, you will transform complex data requirements into actionable dashboards using Microsoft SQL and Power BI, supporting strategic decision-making and continuous operational improvement across the organization.<br>Core Responsibilities<br>Stakeholder Engagement & BI Strategy: Collaborate with Project Managers and business leaders to translate operational needs into technical requirements, functional specifications, and data mart/warehouse designs. Dashboard & Report Development: Design, build, and maintain automated reporting pipelines, Power BI dashboards, and data models to deliver multi-dimensional operational insights. Data Governance & SLA Execution: Maintain a ≥90% SLA resolution rate on data support tickets while ensuring compliance with data configuration, accuracy validation, and change control standards. Process Improvement & Consulting: Participate in Lean/DMAIC (PSP) sessions and agile workgroups to optimize query performance, standard operating procedures, and overall data flow architecture. Operational Monitoring: Analyze trend data, alert stakeholders to performance variances against client KPIs, and recommend proactive operational adjustments.<br>Qualifications & Experience<br>Education: Bachelor’s degree (completed or in progress) in Computer Science, MIS, Data Analytics, Engineering, or a related field. Domain Experience: Minimum 6 months of experience in a contact center / BPO environment (Workforce Management background strongly preferred). Technical Experience:6+ months of hands-on experience developing in Power BI and writing DAX.6+ months of experience with SQL database engines (MS SQL Server, MySQL, or Oracle). Advanced proficiency in Microsoft Excel. Preferred: Exposure to Power Automate (Flow), Power Apps, VBA/Macros, or object-oriented programming languages.<br><br>Technical Skills:<br>Core Data Tools: Advanced Excel, Power BI, and DAX. Database Management: SQL Server Management Studio (SSMS). Data & Analytics: Advanced statistical knowledge. Language & Communication: Strong English communication skills (written and spoken). Bonus Skills (Nice to Have): VBA / Macros and basic knowledge of Object-Oriented Programming (OOP).<br>Soft Skills & Workplace Competencies:<br>Problem Solving & Analytics: Strong analytical thinking, planning, organization, and problem-solving abilities. Work Ethic & Mindset: Achievement-oriented, continuous improvement mindset, fast learning ability, and strong personal initiative. Interpersonal & Teamwork: Excellent interpersonal skills, teamwork, and strong customer focus.<br><br>Decision-Making & Strategic Authority:<br>Independent Decisions: Designing query logic, formulating extraction data flow architectures alongside the DWH team, and executing custom data process implementations for operations and new client onboarding. Strategic Recommendations: Advising leadership on optimal reporting structures, SQL performance optimizations, and Standard Operating Procedure (SOP) enhancements for the BI department.<br>Work Model: Hybrid / Work from Home (Teleperformance One Katameya).

About Flash<br><br>Flash is an early-stage Cairo-based fintech aiming to support our society’s financial well-being, one person at a time.<br><br>Flash has raised a $6M seed round from leading international investors and is approved by the Central Bank of Egypt in partnership with Banque Misr.<br><br>Our founding team has deep local and international experience working at top consumer-facing technology companies.<br><br>Role Overview<br><br>We are looking for a highly experienced Staff Software Engineer with deep expertise in Golang to help design and build scalable, high-performance systems. In this role, you will be a technical leader, influencing architecture decisions, mentoring engineers, and shaping the future of our platform. You will work closely with product, design, and other engineering teams to deliver robust, reliable, and innovative solutions.<br><br>Key Responsibilities<br><br>Lead the design and implementation of scalable backend systems and APIs using Golang Drive technical architecture decisions, ensuring high reliability, performance, and maintainability Collaborate with cross-functional teams to define requirements and deliver features end-to-end Provide technical mentorship and code/design reviews to elevate engineering quality and velocity Foster a strong engineering culture centered around ownership, innovation, and reliability Identify bottlenecks, optimize processes, and continuously improve squad performance and engineering practices Lead initiatives to improve engineering processes, code quality, and team productivity Own critical services or components, ensuring uptime, observability, and operational excellence Stay up-to-date with developments in Go, backend architecture, and cloud-native practices<br><br>Requirements<br><br>7+ years of backend engineering experience, including 2+ years of leading or mentoring engineers Deep proficiency in Golang and strong understanding of microservices and distributed systems Solid understanding of system design, APIs, REST/Graph QL, message queues (e.g., Kafka), and databases (SQL/NoSQL) Experience deploying and operating services on AWS, GCP, or other cloud platforms using tools like Docker and Kubernetes Familiarity with secure coding practices, particularly for financial or regulated environments Strong communication and collaboration skills. able to align engineers and product stakeholders<br><br>Nice to Have<br><br>Prior experience in fintech or building financial platforms (payments, wallets, banking APIs, etc.) Knowledge of security standards like PCI-DSS, SOC 2, or ISO 27001Experience with observability tooling (e.g., Prometheus, Grafana, Data Dog) Familiarity with CI/CD pipelines, Git Ops, and infrastructure as code (e.g., Terraform, Helm)<br><br>What We Offer<br><br>A collaborative and dynamic work environment in a fun office with a garden and fully equipped kitchen.<br><br>Opportunities for professional development and career growth The chance to work on impactful projects in the fintech industry Social and medical insurance coverage Monthly credit for use on our app<br><br>Powered by Jazz HR<br><br>vad LLklbdu

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta</strong><span>:</span><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About the Role:</strong><br> As a Senior Backend Engineer, you will be engaged in designing, building, and maintaining robust and scalable backend systems. You will play a key role in the architecture and implementation of our applications, ensuring high performance, security, and reliability.<br> <br><p><b>Job Responsibilities</b></p><br><ul> <li>Design and create services and system architecture for your projects, and contribute and provide feedback to other team members via technical design sessions.</li> <li>Collaborate with the front-end engineers in building, and shipping scalable APIs to be consumed by our client-facing solutions.</li> <li>Build and maintain third-party API integrations, fetching, and processing of data.</li> <li>Work with the product and design teams to discuss the requirements of the value teams (including business, marketing, sales, and logistics operations), understand end-user requirements, formulate use cases, and then translate them into usable and scalable features.</li> <li>Find the right balance between progress (i.e. shipping quickly) and perfection (i.e. measuring twice). Mentor and empower other engineers around you.</li> <li>Develop and maintain high-performance and&nbsp;scalable backend systems&nbsp;that can handle&nbsp;high traffic volumes, while ensuring data integrity, security, and reliability.</li> <li>Continuously monitor and optimize the performance of backend systems, and implement appropriate measures to ensure&nbsp;optimal system uptime&nbsp;and availability.</li> <li>Communicate effectively with stakeholders, including non-technical team members, to ensure that they understand the&nbsp;technical decisions&nbsp;being made and how they will impact the product.</li> <li>Drive innovation and contribute to the growth of our&nbsp;company vision&nbsp;by creating new products and collaborating closely with the product and design teams.</li> </ul><br><p><b>Job Qualifications </b></p><br><ul> <li>3-5 years of experience as a Backend Software Engineer.</li> <li>A bachelor’s degree in computer science or related fields is preferred.</li> <li>Excellent programming skills in JavaScript, Node.js, Express framework, and related technologies.</li> <li>Experience managing NoSQL databases/search engines such as Redis, MongoDB, Elasticsearch, etc.</li> <li>Experience building and implementing CI/CD pipelines.</li> <li>Experience with A/B testing and canary deployments.</li> <li>Knowledge of GCP, AWS, or other similar cloud providers.</li> <li>Knowledge of container technology (Docker, Kubernetes).</li> <li>Demonstrated expertise in managing a broad system with multiple integrated components.</li> <li>Ability to jump into legacy code and understand it quickly.</li> <li>Excellent problem-solving skills.</li> <li>Excellent leadership skills.</li> </ul><br> </div>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences, and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>To guard our guests' lives against drowning in the pool or beach.</li> <li>Continuous monitoring of the hotel pool and beach and ensure all hotel signs in the area are updated.</li> <li>Hold a valid governmental certificate in lifeguarding and renew it as required.</li> <li>Inform management and prepare reports for any hazardous situations during the shift.</li> <li>Be knowledgeable about first aid and how to deal with drowning cases.</li> <li>Be flexible in assisting around different areas of the hotel and perform any other tasks assigned by management.</li> <li>Be aware of the hotel’s health, safety, and hygiene policies.</li> <li>Ensure all safety and cleaning standards are maintained throughout the hotel.</li> <li>Identify activities and equipment that may negatively impact the environment, participate in activities organized to protect biological diversity, share responsibilities to increase environmental knowledge, and carry out necessary trainings.</li> <li>Promote minimum consumption of all used materials and equipment (paper, printed materials, etc.).</li> <li>Implement necessary warnings and departmental trainings to save energy within the facility and continue applying decisions made for energy conservation.</li> <li>Implement responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</li> <li>Carry out all responsibilities related to quality management and food safety management systems implemented at the facility.</li> <li>Carry out any other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of related work experience.</li> <li>Foreign language: Sufficient proficiency in English and Arabic to communicate effectively with guests and employees.</li> <li>Courses and training: Professional trainings, seminars, and professional certification.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific, and standard tasks that are generally repetitive.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>Establishes the cyber security governance framework, including policies and standards, to ensure all organizational operations align with legal and regulatory requirements.<br> Directs the enterprise cyber risk management program to identify, analyze, and monitor threats in support of business objectives.<br> Governs the enterprise cyber risk register and remediation plans to ensure all identified risks are treated effectively and documented.<br> Leads formal compliance programs, including PCI DSS, ISO/IEC 27001, and SOC2, to protect sensitive financial data and payment systems.<br> Manages internal and external audit cycles, including certification and surveillance audits, to maintain valid security credentials and industry standing.<br> Develops Key Risk Indicators (KRIs) and security metrics to provide executive leadership and the board with clear visibility into the organization’s risk posture.<br> Oversees third-party and vendor cyber security risk management to ensure the security integrity of the external supply chain.<br> Standardizes security awareness and compliance training programs to foster a risk-aware culture across the organization.<br> Administers policy exceptions and risk acceptance processes to maintain control effectiveness and transparency in governance.<br> Acts as the primary liaison for regulators, banks, and auditors to facilitate due diligence requests and regulatory reporting.</p> <h4>Skills description</h4> <p><strong>Interpersonal skills</strong><br> • Strong leadership and team management skills.<br> • Ability to communicate complex cyber risks in business terms to executives.<br> • Strong stakeholder engagement and cross-functional collaboration.<br> • Strategic thinking and governance mindset.<br> • Strong documentation, reporting, and presentation skills.<br> • High ethical standards and professional integrity.</p> <p><strong>Technical skills</strong><br> • Strong knowledge of fintech and payment security requirements.<br> • Deep expertise in security frameworks including ISO 27001/27002, NIST CSF, and CIS Controls.<br> • Strong working knowledge of PCI DSS requirements and cardholder data protection.<br> • Experience implementing and maintaining SOC 2 controls and audit readiness.<br> • Understanding of cloud security controls across AWS, Azure, or GCP.<br> • Experience with enterprise risk management methodologies.<br> • Familiarity with security architecture, IAM, vulnerability management, and security monitoring controls.<br> • Experience using GRC tools for risk and compliance management.</p> <p><strong>Professional experience</strong><br> • 7+ years of experience in Governance, Risk & Compliance roles.<br> • Minimum 5 years managing SOC or security operations teams.</p> <p><strong>Management experience</strong><br> 3-4 years</p> <p><strong>Educational background</strong><br> • Bachelor’s degree in Cyber Security, Computer Science, Information Technology or related field.<br> • Relevant certifications may include:<br> ?o CISSP – Certified Information Systems Security Professional<br> ?o CISM – Certified Information Security Manager<br> ?o CRISC – Certified in Risk and Information Systems Control<br> ?o CISA – Certified Information Systems Auditor<br> ?o PCI ISA, PCI QSA (preferred for payment environments)<br> ?o ISO 27001 Lead Implementer or Lead Auditor</p></p><p></p>

Role Purpose:The Administrative Assistant will serve as a key point of contact for TSFE’s front office and administrative operations, ensuring a professional, well-organized, and efficient office environment. The role combines front-office management, administrative coordination, executive support, scheduling, correspondence, visitor management, and coordination with internal and external stakeholders, including governmental entities. The successful candidate will represent TSFE in a professional and welcoming manner and will be expected to demonstrate excellent communication skills, fluency in English, strong business etiquette, discretion, attention to detail, and the ability to manage multiple priorities with a high degree of professionalism. This position is particularly suited to a highly organized and presentable professional who is confident dealing with senior management, government representatives, external partners, visitors, and service providers.<br>KEY RESPONSIBILITIES:1. Front Office & Reception Management Serve as the first point of contact and professional representative of TSFE for visitors, partners, and external stakeholders. Welcome and assist visitors in a professional, courteous, and efficient manner. Answer, screen, and direct incoming telephone calls and inquiries. Manage incoming and outgoing correspondence and communications. Maintain a professional, organized, and welcoming reception and front-office environment. Coordinate visitor access and meeting arrangements as required. Maintain up-to-date contact lists and relevant administrative records.2. Administrative & Office Management Provide comprehensive administrative support to managers and employees. Coordinate the day-to-day administrative activities of the office. Prepare, format, distribute, and follow up on emails, letters, memos, forms, reports, and other official correspondence. Develop and maintain an effective electronic and physical filing and document management system. Maintain accurate administrative records and ensure documents are properly organized and accessible. Monitor office requirements and coordinate the procurement of office supplies and services. Research suppliers, products, and service providers and support the evaluation of available options. Coordinate with internal departments and external service providers to ensure smooth office operations. Support office-related procedures, policies, and administrative activities.3. External Stakeholder Coordination Act as an administrative coordination point with governmental entities and external stakeholders, as assigned. Coordinate correspondence, appointments, meetings, documentation, and follow-ups with relevant governmental and external parties. Ensure timely communication and follow-up on administrative requests and requirements. Maintain organized records of communications, submissions, appointments, and follow-up actions. Handle sensitive and official information with professionalism, confidentiality, and discretion. Represent TSFE appropriately when communicating with external and governmental stakeholders.4. Scheduling & Calendar Management Provide real-time scheduling and administrative support to management and relevant teams. Coordinate meetings, appointments, and conference calls. Manage calendars and ensure appropriate scheduling and follow-up. Identify and prevent scheduling conflicts. Prepare meeting logistics, including rooms, attendees, materials, and required arrangements. Coordinate meeting invitations and follow-up communications.5. Travel & Logistics Coordinate domestic and international travel arrangements, including:Flight bookings Hotel reservations Ground transportation Meeting arrangements Restaurant reservations Prepare and organize travel itineraries and relevant documentation. Coordinate travel requirements with employees, managers, travel providers, and external parties. Ensure travel arrangements are completed accurately and in a timely manner.6. Communication & Correspondence Draft, proofread, format, and distribute professional correspondence and administrative documents. Ensure communications are clear, accurate, professional, and appropriately presented. Maintain a high standard of written and verbal communication in English and Arabic, where applicable. Handle confidential and sensitive information appropriately. Follow up on outstanding communications and administrative actions to ensure timely completion.7. General Support Provide administrative support for projects, meetings, events, and other organizational activities. Assist with office-related coordination and administrative matters as required. Support HR and management with administrative activities when needed. Maintain a high level of responsiveness and professionalism when dealing with internal and external stakeholders. Perform other administrative duties reasonably assigned in support of TSFE’s operations. CANDIDATE PROFILE:We are looking for a highly professional, polished, and proactive administrative professional who can confidently operate in a fast-paced environment and interact with senior stakeholders and governmental entities. The ideal candidate should be:Highly presentable and professional, with excellent business etiquette. Fluent in spoken and written English, with strong professional communication skills. Highly organized, detail-oriented, and structured in their approach to work. Confident and comfortable communicating with senior management, government representatives, and external stakeholders. Proactive, resourceful, and capable of working independently. Able to manage multiple priorities while maintaining a high level of accuracy. Discreet and trustworthy when handling confidential and sensitive information. Technologically proficient and comfortable working with multiple digital systems and platforms. Able to represent TSFE professionally in all interactions.<br>EDUCATION & EXPERIENCE:Bachelor’s degree in business administration, Management, Communications, Public Administration, or a related field.5+ years of relevant experience in administrative support, office administration, executive administration, office management, or a similar role. Previous experience dealing with government entities, public-sector organizations, or external institutional stakeholders is highly desirable. Previous experience in a professional corporate, investment, governmental, or multinational environment is an advantage. Proven experience managing multiple administrative responsibilities and priorities simultaneously. KNOWLEDGE, SKILLS & COMPETENCIES:Communication & Professionalism Excellent English communication skills, both written and verbal. Excellent interpersonal and stakeholder-management skills. Professional presence, strong business etiquette, and a high level of personal presentation. Ability to communicate confidently and appropriately with senior executives and external stakeholders. Organization & Administration Strong knowledge of modern office administration and office management practices. Exceptional organizational skills and attention to detail. Excellent time-management and prioritization skills. Proven ability to meet deadlines and follow through on commitments. Strong follow-up and coordination skills. Technology & Digital Skills Advanced proficiency in Microsoft Office, particularly:Microsoft Word Microsoft Excel Microsoft Power Point Microsoft Outlook Ability to prepare high-quality, professionally formatted documents, presentations, reports, and correspondence. Strong ability to manage electronic files, calendars, correspondence, databases, and digital records. Professional and presentable. Discreet and trustworthy. Calm and professional under pressure. Strong problem-solving and decision-making abilities. Team-oriented while capable of working independently. Strong sense of ownership and responsibility.

Valmore Holding (formerly Egyptian Kuwaiti Holding) is a leading publicly listed investment holding company with operations across Egypt, Kuwait, Saudi Arabia, and the United Kingdom. The Group invests in businesses that drive economic growth, transform industries, and create sustainable value. Through a diversified portfolio and a commitment to innovation, operational excellence, and responsible growth, Valmore Holding continues to expand its presence across regional and international markets while delivering long-term value to its shareholders and stakeholders. In FY25, Valmore generated USD 685 million in revenue, USD 322 million in EBITDA, and USD 161 million in attributable net profit, demonstrating the financial strength, operational excellence, and profitability expected of a credible long-term investment and infrastructure development platform.<br>Role Purpose: The Principal / Senior Principal, Direct Investments reports directly to the Director, Direct Investments and serves as the senior execution lead within the Direct Investments team. The role requires substantial hands-on M&A transaction experience and a demonstrated track record of taking acquisitions from initial evaluation through due diligence, structuring, negotiation, signing, and closing. The role owns transaction structuring, SPA/SHA negotiation support, and due diligence oversight across live deals. Operating within a lean, build-out-phase platform, the Principal is expected to run deal workstreams semi-autonomously, mentor junior team members, and ensure that every transaction meets Valmore's investment and governance standards. The role is critical to scaling the team's capacity from the current 2–3 simultaneous deals to 4+ as the pipeline grows.<br>Reporting Line: Director, Direct Investments<br>Function: Direct Investments, Investment Division Location: New Cairo<br>Key Responsibilities:<br>1. Deal Execution Oversight Lead hands-on, end-to-end M&A transaction execution on assigned deals, coordinating across internal teams, external advisors, and counterparties. Take ownership of the transaction process from initial evaluation and due diligence through transaction structuring, SPA negotiation, signing, satisfaction of conditions precedent, and closing. Ensure timelines, deliverables, and quality standards are met from LOI through closing.2. Transaction Structuring Design and negotiate deal structures including equity, debt, earn-outs, and shareholder arrangements. Prepare and review term sheets, SPAs, SHAs, and ancillary transaction documents in coordination with external legal counsel.3. Due Diligence Management Own the due diligence workstream: scope planning, vendor coordination, data room management, findings synthesis, and red-flag escalation. Ensure DD outputs feed directly into IC memos and deal recommendations.4. Financial Analysis & Valuation Oversee financial modelling (DCF, LBO, IRR, scenario analysis) produced by the Direct Investments team. Ensure assumptions are defensible and models tie to DD findings and market benchmarks.5. Investment Committee Support Prepare and present IC materials alongside the Director. Translate complex transaction dynamics into clear, decision-ready recommendations for the Group CIO and Investment Committee.6. Stakeholder & Advisor Management Serve as a senior point of contact with banks, legal advisors, technical consultants, and target management teams. Manage advisor mandates, fee negotiations, and engagement logistics.7. Team Mentorship & Development Mentor Senior Associates and Analysts on execution methodology, structuring best practices, and professional development. Provide day-to-day supervision on deal workstreams and review all junior deliverables.8. Post-Closing Transition Coordinate post-closing handover to the Investment Monitoring team, ensuring all closing obligations, CP schedules, and integration checklists are completed and documented.<br>Qualifications:8–15 years of experience in investment banking (M&A), private equity, corporate development, or a similar transaction-focused investment environment, with significant hands-on experience executing acquisitions. Candidates must have a demonstrable track record of personally leading or materially contributing to the execution and closing of multiple M&A transactions, ideally in the $50M–$500M range. Direct, hands-on experience leading M&A due diligence processes, negotiating transaction documentation (including SPAs, SHAs and term sheets), managing transaction workstreams, and coordinating multi-advisor deal teams through signing and closing. Strong financial modelling skills (DCF, LBO, IRR, scenario/sensitivity analysis) with the ability to review, challenge, and refine models produced by junior team members. Experience working across MENA, Africa, or emerging markets preferred. Understanding of regional regulatory, legal, and commercial environments is a significant advantage. Ability to operate effectively in an early-stage, resource-lean environment — comfortable with ambiguity, limited infrastructure, and a high degree of personal accountability. Bachelor's degree in Finance, Economics, Business, Engineering, or a related discipline. MBA, CFA, or equivalent professional qualification preferred.<br>Success Metrics — First 12 Months:Lead or co-lead 2–3 transactions from initial evaluation/LOI through closing within the first year, with all closing CPs met on schedule. Reduce Director-level involvement in routine execution tasks by at least 30%, enabling the Director to focus on origination and IC-level activities. Establish a repeatable due diligence playbook covering scope planning, vendor management, findings synthesis, and escalation protocols. Ensure all IC materials for assigned deals are submission-ready without rework — clear narrative, defensible assumptions, complete risk register. Successfully mentor at least two junior team members, with measurable improvement in modelling accuracy, memo quality, and deal-readiness.<br>Typical Profile:8–15 years in investment banking (M&A), private equity, or corporate development, with at least 3–4 years in a hands-on, deal-execution-heavy role. Has personally led or co-led at least 5 closed M&A transactions, preferably including acquisitions in the $50M–$500M range; managed due diligence processes end-to-end; and negotiated or substantially participated in the negotiation of SPAs, SHAs and other key transaction documentation. Comfortable operating in emerging-market jurisdictions and managing multi-advisor deal teams. Has supervised junior analysts/associates on modelling and memo preparation.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Specialist, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Respond to inquiries from employees, candidates, and visitors who call or visit the Human Resources office, using clear and professional communication to effectively address their needs. Assist employees, managers, and job candidates by providing accurate and timely information, answering routine questions, providing required forms, and directing individuals to the appropriate resources. Escalate complex or sensitive employee relations matters, including complaints, grievances, or allegations of harassment, to the Human Resources Manager in a timely manner. Monitor timekeeping records, meal and break period reporting, and attendance documentation to ensure accuracy and compliance. Communicate any discrepancies or concerns to the Human Resources Manager. Process payroll and serve as a liaison between employees, managers, and payroll master to resolve payroll-related inquiries and issues. Provide administrative support to the Human Resources department, including filing and maintaining personnel records, preparing and distributing disciplinary action notices, processing Personnel Action Forms (PAFs), creating and maintaining new hire and termination files, and ensuring employee records are complete and up to date. Prepare, distribute, and maintain HR communications, including memos, newsletters, flyers, announcements, and other departmental correspondence. Assist in the planning, coordination, and execution of Human Resources programs, initiatives, and special projects by scheduling meetings, developing materials and presentations, conducting research, monitoring project timelines, and following up on action items. Maintain employee and applicant notice boards to ensure information is current, accurate, and compliant with company standards. Ensure confidentiality of employee information and maintain all Human Resources records in accordance with company policies and applicable regulations. Controls locker assignments by maintaining written records of locker numbers and combination. Request in writing and discuss verbally repairs and key duplications for lockers as needed. To design and prepare recruitment advertisements as required. Assists terminated employees in exiting process by visually examining exit check list to ensure correctness, and visually offering exit interview form. Any other tasks assigned by General Manager or Human Resources Manger. <br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact in addition to the following skills:<br><br> Excellent written and verbal communication skills in both Arabic and English. Ability to effectively deal with a variety of audiences, some of which will require high levels of patience, tact and diplomacy. Strong computer literacy including knowledge of Microsoft Office 365. Proficiency in analytical skills. Ability to exercise sound judgment and discret i on while performing various responsibilities. Ability to prioritize tasks; managing various projects and demands on a concurrent basis. Ability to work independently. Ability to work quickly and under pressure to meet deadlines. Strong organizational skills. Knowledge of effective reporting and tracking systems for project planning and execution. Good problem solving and research skills. To be fully aware of the Hotels bomb procedure. <br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Application Deadline: 1 October 2026Department: Spa & Recreation Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies. <br><br><br><br>Key Responsibilities<br><br>OVERALL OBJECTIVES / MAIN RESPONSIBILITIESTo deliver the whole spa experience to a high standard and ensure the guests’ needs are cared for in alignment with Resense training and all standard operating procedures. ‘Care for the guests’ from beginning to end. To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests’ needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa & fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client’s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest’s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of ‘‘connecting with the guest’ in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor’s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in country of hire<br><br>EDUCATION:Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. <br><br>LANGUAGE: Ability to work and communicate in a multinational environment:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this<br>Position:Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES:Telephone system operations. Computer literate with experience of ‘in house’ booking/database systems. Desktop publishing an advantage.<br>Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.

Application Deadline: 1 October 2026Department: Spa & Recreation Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies. <br><br><br><br>Key Responsibilities<br><br>OVERALL OBJECTIVES / MAIN RESPONSIBILITIESTo deliver the whole spa experience to a high standard and ensure the guests’ needs are cared for in alignment with Resense training and all standard operating procedures. ‘Care for the guests’ from beginning to end. To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests’ needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa & fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client’s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest’s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of ‘‘connecting with the guest’ in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor’s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in country of hire<br><br>EDUCATION:Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. <br><br>LANGUAGE: Ability to work and communicate in a multinational environment:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this<br>Position:Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES:Telephone system operations. Computer literate with experience of ‘in house’ booking/database systems. Desktop publishing an advantage.<br>Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking an experienced AI Product Manager to define and drive the vision, strategy and roadmap for AI and Automation products across Vodafone. This role is responsible for shaping product portfolios, prioritising initiatives, and partnering with engineering, design and business stakeholders to deliver innovative AI-powered solutions that create measurable business value. The successful candidate will combine strategic thinking, product leadership and stakeholder management skills to support digital transformation initiatives across multiple markets while ensuring successful product adoption and outcomes.<br><br><br><b>What you’ll do</b> <br><ul> <li>Define and drive the AI and Automation portfolio strategy, roadmap and product vision.</li> <li>Manage and prioritise the flow of work across allocated squads and portfolio initiatives.&nbsp;</li> <li>Define Programme Increment (PI) scope and approve PI objectives to ensure alignment with business priorities.</li> <li>Collaborate with proposition, customer and business teams to gather, assess and refine requirements.</li> <li>Partner with UI/UX teams to create intuitive and engaging customer experiences.&nbsp;</li> <li>Act as a subject matter expert for AI and automation products, providing guidance and insights to stakeholders.&nbsp;</li> <li>Lead and mentor Product Owners and designers across one or more strategic initiatives.&nbsp;</li> <li>Work collaboratively with stakeholders across local markets and global teams within a distributed delivery environment.</li> <li>Identify innovative technology opportunities that support business growth, efficiency and profitability.&nbsp;</li> <li>Support the onboarding of new business areas and transformation initiatives.&nbsp;</li> <li>Monitor portfolio performance, business outcomes and stakeholder alignment to maximise value realisation.</li> </ul><br><br><b>Who you are</b> <br> <span>Essential Knowledge, Experience and Qualifications</span> <ul> <li><span>Extensive experience in Product Management, Portfolio Management and Business Analysis within digital, AI, automation or technology environments.&nbsp;</span></li> <li><span>Strong understanding of AI, Generative AI, Automation and Digital Product Lifecycle Management.&nbsp;</span></li> <li><span>Previous experience as a Product Owner, Product Manager, Programme Manager or Portfolio Manager.&nbsp;</span></li> <li><span>Practical experience delivering Digital Transformation, AI, Automation or Generative AI programmes.&nbsp;</span></li> <li><span>Strong knowledge of agile delivery frameworks and methodologies.</span></li> <li><span>Degree in Computer Science, Engineering or an equivalent discipline, or equivalent professional experience.&nbsp;</span></li> </ul> <span>Preferred Competencies</span> <ul> <li><span>Excellent research, analytical and communication skills.</span></li> <li><span>Strong leadership, collaboration and stakeholder management capabilities.</span></li> <li><span>Systems-thinking mindset with the ability to connect strategic goals to operational outcomes.</span></li> <li><span>Strong facilitation, negotiation and relationship-building skills.</span></li> <li><span>Ability to communicate complex technical concepts to diverse audiences.&nbsp;</span></li> <li><span>Commercial awareness combined with an innovative and customer-focused approach.&nbsp;</span></li> </ul> <span>Desirable Qualifications</span> <ul> <li><span>Agile or SAFe certification.</span></li> <li><span>Understanding of UI/UX processes and customer experience design principles.</span></li> <li><span>Knowledge of telecommunications IT, omnichannel platforms or customer-facing digital ecosystems.</span></li> </ul> <br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to lead strategic AI and Automation products with global visibility.</li> <li>Exposure to cross-market transformation programmes and emerging technologies.</li> <li>Collaboration with senior business and technology stakeholders across Vodafone.</li> <li>Opportunity to influence portfolio strategy, investment priorities and product outcomes.</li> <li>Experience leading large-scale digital transformation and innovation initiatives.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>AI and Generative AI product strategy and portfolio management.</li> <li>Enterprise-scale agile product delivery and prioritisation.</li> <li>Stakeholder engagement and executive communication.</li> <li>Digital transformation leadership across international markets.</li> <li>Customer-centric product design and value realisation measurement.</li> <li>Strategic roadmap planning for AI, automation and digital solutions.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook: VOIS Facebook</li> <li>Instagram: VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects: Employee Connect</li> </ul><br><br><br> </div>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <p>We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line.</p> <h4>About JLL</h4> <p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p> <p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p> <h4>Role purpose</h4> <p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p> <h4>What this job involves</h4> <ul> <li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li> <li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li> <li>Receive, direct and relay telephone, email and other queries via front of house</li> <li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li> <li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li> <li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li> <li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li> <li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li> <li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li> <li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li> <li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li> <li>Provide timely, accurate and personalized response to meetings and events enquiries</li> <li>Work flexibly in different settings as part of the team</li> <li>Coordinate the daily updating of room booking displays in line with local and regional processes</li> <li>Play a key part in supporting onsite space audits and walk-the-store processes</li> <li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li> <li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li> </ul> <h4>Sounds like you? To apply you need to be / have:</h4> <ul> <li>Experience in reception, concierge or related field</li> <li>Previous catering or hospitality experience is desirable</li> <li>Excellent people skills and ability to interact with a wide range of client staff and demands</li> <li>Previous experience of working within a high profile corporate environment</li> <li>Facilities management exposure would be beneficial</li> <li>Fluency in English and local language</li> <li>Strong PC literacy and proven ability to manage daily activities using various systems</li> <li>Very high attention to detail</li> <li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li> <li>Ability to maintain professionalism at all times and be an ambassador of the team</li> <li>Be an excellent team player with the want to go above and beyond for each other</li> </ul> <h4>What you can expect from us</h4> <p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p> <p>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p> <p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.</p> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <h4>Job tags:</h4> <p>Hiring</p> <p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>Equal opportunity employer statement</h4> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please request accommodation through the appropriate channels.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Corporate Sales Assistant Manager is responsible for driving revenue growth and maximizing customer value through the acquisition of new corporate customers and the expansion of existing accounts. The role ensures the effective promotion and sale of Vodafone’s voice, fixed, and enterprise solutions, while building strong relationships with key stakeholders and decision-makers. The individual acts as a trusted business partner to customers, identifying business needs and translating them into tailored technology solutions. Working closely with internal teams and external stakeholders, the role is responsible for managing the end-to-end sales cycle, increasing account penetration, enhancing customer satisfaction, and contributing to the achievement of the organization's commercial objectives through proactive account management and strategic business development.</p> <h4>Job profile</h4> <ul> <li>Develop, implement and maintain security policies, standards and procedures in alignment with industry best practices and compliance requirements for the customers.</li> <li>Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards.</li> <li>Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met.</li> <li>Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives.</li> </ul> <p><strong>Project management:</strong></p> <ul> <li>Monitor and report on service performance, ensuring that corrective actions are taken when performance deviates from agreed standards.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that security solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder management:</strong></p> <ul> <li>Lead and manage security delivery teams, ensuring alignment with organizational objectives and high performance.</li> <li>Foster a collaborative and high-performance culture within the security delivery team.</li> <li>Conduct regular performance reviews and coaching sessions for team members.</li> <li>Drive innovation by exploring and adopting cutting-edge security tools and methodologies.</li> </ul> <p><strong>Risk management:</strong></p> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Manage budgets and resources for security delivery projects, ensuring the efficient use of resources and adherence to financial constraints.</li> <li>Identify potential risks to security delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g., sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance and auditing:</strong></p> <ul> <li>Ensure the security delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>10 years experience with at least 5 years as a security delivery manager.</li> <li>Bachelor’s degree in computer science, information technology, engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills.</li> <li>Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives.</li> <li>Excellent command of Arabic and English.</li> <li>Extensive experience managing large-scale security programs and projects across diverse environments.</li> <li>Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security.</li> <li>Experience with managing service delivery in a fast-paced, complex environment and experience in managing large-scale multi-disciplinary service delivery teams.</li> <li>Must have technical and professional qualifications:</li> <li>Strong understanding of ICT systems integration methodologies.</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.</li> <li>Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy).</li> <li>Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li> <li>Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p>Training Strategy &amp; Execution Design and implement structured F&amp;B training programs, including onboarding, service standards, product knowledge, and guest experience excellence. Align all training initiatives with brand standards, operational priorities, and commercial objectives. Conduct a blend of on-the-job training, classroom sessions, and coaching interventions to support learning retention and application. Business Impact &amp; Performance Drive measurable improvements in guest satisfaction scores, service quality, and upselling performance through targeted training initiatives. Analyse operational performance and identify skill gaps to recommend and implement training solutions. Support F&amp;B leadership in improving overall departmental performance through capability development. Learning Culture &amp; Team Development Foster a strong service culture by embedding brand values, storytelling, and guest engagement principles into all training activities. Provide ongoing coaching and performance feedback to team members and supervisors. Develop structured learning pathways for supervisory and future leadership roles. Identify high-potential talent in the F&amp;B department and support succession planning in collaboration with People Development and People &amp; Culture. Training Governance &amp; Compliance Ensure all team members comply with food safety (HACCP), hygiene, grooming, and service standards requirements. Maintain full compliance with local regulations and brand audit standards; ensure continuous audit readiness. Deliver mandatory training programs and track completion across all F&amp;B team members. Content Development &amp; Continuous Improvement Develop, update, and standardize training materials, SOPs, manuals, and checklists in collaboration with F&amp;B leadership. Continuously review and enhance training effectiveness based on feedback, audits, and evolving business needs. Implement modern learning approaches, including blended learning and digital training tools where applicable. Monitoring, Reporting &amp; Analytics Track and report on key training metrics, including training hours, participation, assessment results, and completion rates. Measure training effectiveness through post-training performance, guest feedback, and operational KPIs. Prepare monthly training reports highlighting progress, impact, and areas for improvement. Maintain accurate training records, attendance logs, and development tracking for all team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hospitality Management, Learning &amp; Development, or a related field. Minimum 5 7 years experience in Food &amp; Beverage operations and/or Learning &amp; Development. Proven experience in delivering training within a hospitality environment. Strong understanding of service standards, guest experience, and F&amp;B operations. Skills &amp; Competencies Excellent communication and interpersonal skills. Strong coaching, mentoring, and facilitation capabilities. High attention to detail and commitment to service excellence. Strong organizational and time-management skills. Analytical mindset with the ability to translate training into measurable performance outcomes. Proficient in MS Office and familiar with learning management systems (LMS) is an advantage. Professional level of English required; additional languages are a plus.</p>

Role Description The Presales Engineer at Egyptian Co. For Electrical Equipment (ECEE) is a full-time, on-site role based in Cairo. The role involves working closely with the sales team to understand customer requirements, design technical solutions, and prepare proposals and presentations that align with client needs. Day-to-day tasks include conducting product demonstrations, supporting tender responses, preparing technical documentation, and coordinating with engineering teams to ensure feasibility and proper integration of solutions. The Presales Engineer also provides technical guidance during customer meetings, responds to technical inquiries, and supports post-sale handover to implementation and support teams. The role requires regular collaboration with internal stakeholders to maintain up-to-date knowledge of products, industry standards, and security best practices related to electrical equipment and systems. The candidate should also be able to maintain a strong relationship with vendors and suppliers to ensure the best prices and services are offered. Qualifications Strong presales and sales skills, including experience gathering customer requirements, preparing proposals, and delivering technical presentations. Technical support and integration skills to assist customers with solution design, troubleshooting, and seamless integration of electrical equipment and related systems. Knowledge of security considerations and standards relevant to electrical equipment and industrial systems, with the ability to address customer concerns and compliance requirements. Bachelor’s degree in Electrical Engineering, Electronics Engineering, or a related technical field. Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders, in English and Arabic. Strong problem-solving skills, attention to detail, and the ability to work collaboratively with cross-functional teams on-site in Cairo. Previous experience in a presales, technical sales, or application engineering role within electrical equipment, power systems, or industrial solutions is an advantage.3-5 years of experience in LOW CURRENT systems, CCTV, Access Control Presentable Hard-working Excellent command of Microsoft Office (Word, Excel, and Outlook) and web browsing. Strong negotiation skills with vendors and suppliers, risk assessment and handling. Fluent English, written and spoken.<br><br>Description:Prepare Technical offers (introduction, BOQ, solution description, Drawings, Time Plan, etc.)Preparing client quotations as per collected BOQ and specifications to approving the quotations. Create the best solutions with Sales Team and technical support Preparing the technical/commercial proposals for customers as well as maintaining all documentation of such proposals and related contracts with accurate pricing and configurations. Work closely with the client and sales team to identify their needs and scope Identifying market trends and new technologies to grow revenue/commercial opportunities. Contacting with clients to revise clients' requirements in order to prepare solutions and price offers. Following up with clients and sales team Choose the correct products and full-round system for the site survey Identify alternatives if products are not available to complete the project

Job Purpose <br>The Regional Accounts Receivable Specialist will manage revenue collection, dealer/distributor billing, electronic invoicing compliance, and payment reconciliation processes across Egypt and expanded regional MENA markets. This role ensures timely collections across direct B2C subscriptions, B2B commercial accounts (hotels, cafes, real estate developments), and third-party distribution partners, supporting cash flow while adhering to local and regional tax regulations (e.g., ETA E-Invoicing in Egypt, ZATCA in KSA, UAE VAT and regional VAT). <br>Key Responsibilities Billing & Revenue Accounting:<br>Prepare, process, and issue accurate tax invoices to B2B clients, corporate accounts, and commercial distribution partners across regional markets. Manage compliance with local electronic invoicing systems, including the Egyptian Tax Authority (ETA) E-Invoicing portal and regional equivalents (e.g., KSA ZATCA, UAE VAT, etc.). Reconcile daily payment gateway collections (digital subscriptions, credit card transactions, digital wallets) across multiple currencies against subscriber activation records. Manage customer refunds for B2C customers in coordination with Call Center team.<br>Collections & Debt Management:<br>Monitor regional Accounts Receivable aging reports continuously and actively pursue overdue multi-country B2B and commercial balances. Resolve cross-border billing queries, payment discrepancies, and short payments in coordination with Customer Care and Sales teams. Perform credit evaluations for regional commercial entities seeking corporate packages. <br>Reconciliation & Reporting:<br>Reconcile sub-ledgers against the general ledger across multiple regional entities during month-end closing procedures. Account for dealer commissions, channel partner holdbacks, FX gains/losses, and multi-bank transaction fees. Prepare weekly and monthly AR status reports, aging schedules, and cash collection forecasts for senior regional leadership. <br>Compliance & Audit:<br>Ensure compliance with Egyptian Accounting Standards (EAS), IFRS, local tax regulations across regional operations, internal financial controls, and regional governance practices. Coordinate with internal and external auditors during periodic reviews by providing supporting schedules and proof of receipts across all assigned territories. <br>Qualifications & Key Requirements:Education Bachelor’s degree in Accounting, Finance, or a relevant field. Experience3–5 years of AR experience in Media, Telecom, Saa S, or Subscription/B2C services, preferably handling regional (MENA) operations. Systems Expertise Hands-on experience with Enterprise ERP systems (Oracle, SAP, or Microsoft Dynamics). Proficiency in the ETA E-Invoicing Portal and familiarity with regional e-invoicing/tax portals. Skills Advanced Microsoft Excel (Pivot tables, VLOOKUP/XLOOKUP, financial modeling). Detail-oriented with strong analytical and problem-solving abilities. Languages Fluent in Arabic and professional proficiency in English. <br>Preferred Competencies Deep understanding of high-volume digital payment reconciliations across regional payment gateways, multi-currency processing, digital wallets, and direct debits. Strong negotiation and cross-cultural interpersonal skills for regional corporate collections. Solid knowledge of cross-border withholding tax (WHT) and regional VAT frameworks.

At Hikvision, we are more than just a business – We are a community with a headcount of over 59,000 plus dedicated professionals globally, covering 4 regions which is pan Asia, pan Europe, Middle East and Africa and Americas. We pride ourselves on maintaining a close knit, collaborative culture that foster innovation and growth. Our team is diverse, talented and driven by a shared commitment to excellence. Our Culture:At Hikvision, we cultivate a dynamic and inclusive workplace where every team member is encouraged to grow both personally and professionally. We offer opportunities for continuous learning, and celebrates our success together from regular team building events to our commitment to giving back to the community, we strive to create a positive and enriching environment for all. Ready to make an impact? If you are passionate, driven and ready to be part of a company that values your contribution and invests in your future, we would love to hear from you.<br>Job Summary We are seeking a skilled and motivated Networking Product Training Engineer to design, deliver, and continuously improve technical training programs for networking products and solutions. This role bridges product engineering, sales, and customer support by ensuring internal teams, partners, and customers have a deep understanding of networking technologies and product capabilities.<br>Key Responsibilities• Design and deliver technical training programs on networking products (e.g., routers, switches, AP&AC, cloud networking).• Conduct instructor-led training sessions, workshops, webinars, and hands-on labs for internal teams, partners, and customers.• Develop and maintain training materials, including presentations, lab guides, product manuals, videos, and e-learning content.• Translate complex technical concepts into clear, structured, and easy-to-understand training content.• Work closely with product management, and technical support teams to stay aligned with product updates and roadmaps.• Set up and maintain lab environments for demonstrations, testing, and hands-on training.• Evaluate training effectiveness through assessments, feedback, and performance metrics, and continuously improve training quality.• Travel occasionally to deliver on-site training or support customer engagements.<br>Required Qualifications• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field.• 3+ years of experience in networking engineering, technical training, or related roles.• Strong knowledge of networking fundamentals: TCP/IP, VLAN, routing protocols (OSPF, BGP), switching, VPN, and wireless technologies.• Hands-on experience with networking products from major vendors (e.g., Cisco, Huawei, Juniper, HPE, or similar).• Excellent presentation, communication, and interpersonal skills.• Ability to explain complex technical topics to both technical and non-technical audiences.• Fluent in written and spoken English and Arabic Preferred Qualifications• Industry certifications such as CCNA, CCNP, HCIA/HCIP, JNCIA, or equivalent.• Experience with cloud networking, CCTV networking and SMB networking.• Prior experience creating e-learning or online training content.• Strong troubleshooting and problem-solving skills.

Job Purpose <br>The Regional Accounts Receivable Specialist will manage revenue collection, dealer/distributor billing, electronic invoicing compliance, and payment reconciliation processes across Egypt and expanded regional MENA markets. This role ensures timely collections across direct B2C subscriptions, B2B commercial accounts (hotels, cafes, real estate developments), and third-party distribution partners, supporting cash flow while adhering to local and regional tax regulations (e.g., ETA E-Invoicing in Egypt, ZATCA in KSA, UAE VAT and regional VAT). <br>Key Responsibilities Billing & Revenue Accounting:<br>Prepare, process, and issue accurate tax invoices to B2B clients, corporate accounts, and commercial distribution partners across regional markets. Manage compliance with local electronic invoicing systems, including the Egyptian Tax Authority (ETA) E-Invoicing portal and regional equivalents (e.g., KSA ZATCA, UAE VAT, etc.). Reconcile daily payment gateway collections (digital subscriptions, credit card transactions, digital wallets) across multiple currencies against subscriber activation records. Manage customer refunds for B2C customers in coordination with Call Center team.<br>Collections & Debt Management:<br>Monitor regional Accounts Receivable aging reports continuously and actively pursue overdue multi-country B2B and commercial balances. Resolve cross-border billing queries, payment discrepancies, and short payments in coordination with Customer Care and Sales teams. Perform credit evaluations for regional commercial entities seeking corporate packages. <br>Reconciliation & Reporting:<br>Reconcile sub-ledgers against the general ledger across multiple regional entities during month-end closing procedures. Account for dealer commissions, channel partner holdbacks, FX gains/losses, and multi-bank transaction fees. Prepare weekly and monthly AR status reports, aging schedules, and cash collection forecasts for senior regional leadership. <br>Compliance & Audit:<br>Ensure compliance with Egyptian Accounting Standards (EAS), IFRS, local tax regulations across regional operations, internal financial controls, and regional governance practices. Coordinate with internal and external auditors during periodic reviews by providing supporting schedules and proof of receipts across all assigned territories. <br>Qualifications & Key Requirements:Education Bachelor’s degree in Accounting, Finance, or a relevant field. Experience3–5 years of AR experience in Media, Telecom, Saa S, or Subscription/B2C services, preferably handling regional (MENA) operations. Systems Expertise Hands-on experience with Enterprise ERP systems (Oracle, SAP, or Microsoft Dynamics). Proficiency in the ETA E-Invoicing Portal and familiarity with regional e-invoicing/tax portals. Skills Advanced Microsoft Excel (Pivot tables, VLOOKUP/XLOOKUP, financial modeling). Detail-oriented with strong analytical and problem-solving abilities. Languages Fluent in Arabic and professional proficiency in English. <br>Preferred Competencies Deep understanding of high-volume digital payment reconciliations across regional payment gateways, multi-currency processing, digital wallets, and direct debits. Strong negotiation and cross-cultural interpersonal skills for regional corporate collections. Solid knowledge of cross-border withholding tax (WHT) and regional VAT frameworks.

Job Purpose: The Officer, Training will administer and coordinate the training components of assigned projects, ensuring the quality, consistency, and effectiveness of training delivery. The role supports project objectives through training material review, trainer preparation and evaluation, monitoring and reporting, and collaboration with internal and external stakeholders, in alignment with institutional and project standards.<br>Core Responsibilities:<br>Training Planning and Coordination:● Coordinate and support the planning and delivery of training activities in alignment with approved project plans and timelines● Ensure training sessions are conducted regularly and efficiently <br>Training Content Review and Quality Assurance:● Review and support the preparation of training and Training-of-Trainers (TOT) materials to ensure alignment with project objectives, quality standards, and target audience needs<br>Trainer Selection and Development:● Support the selection of trainers based on defined evaluation criteria● Conduct TOT sessions for assigned target groups and ensure trainers are adequately prepared to deliver training content<br>Trainer Monitoring and Evaluation:● Observe training delivery, evaluate trainer performance, and provide structured feedback to support continuous improvement and maintain training quality<br>Monitoring, Evaluation and Data Support:● Ensure accurate completion of training monitoring and evaluation tools● Support data collection, consolidation, and reporting related to training activities at the project level<br>Stakeholder Coordination:● Work closely with internal project teams and external partners to coordinate training logistics, schedules, and implementation requirements● Maintain effective communication with relevant focal points<br>Reporting and Documentation:● Maintain accurate records related to training activities, trainer performance, and evaluation outcomes● Provide regular updates to project leadership on training progress and issues<br>Compliance and Quality Standards:● Ensure training activities adhere to approved methodologies, project requirements, and institutional policies<br>General Administrative and Project Support:● Perform other related duties as assigned in support of project and departmental objectives<br>Qualifications:Education and Experience:● Bachelor’s degree in a related field● Training of Trainers (TOT) certification is required● Minimum of seven years of relevant experience in conducting and coordinating TOT programs● Demonstrated experience in observing trainers and providing structured performance feedback<br>Skills:● Training and Development: Strong training delivery and facilitation skills, excellent observation, evaluation, and feedback-giving abilities● Communication: Strong written and verbal communication skills● Technical: Proficiency in standard office applications, e.g., Excel, Power Point and Word● Interpersonal: Ability to work collaboratively with diverse internal and external stakeholders● Personal: High attention to quality, accuracy and documentation<br>This position is open until August 27, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities areencouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><b><span>About Four Seasons:</span></b></p><br><br><br><p><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. </span></p><br><br><p><span>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.</span></p><br><br><br><p><b><span>About the location:</span></b></p><br><br><br><p><span>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</span></p><br><br><br><br><p><b><span>[</span></b><span><b>Assistant Director of Housekeeping</b></span><b><span>]</span></b></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced <b>[Assistant Director of Housekeeping] </b>who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</span></p><br><br><br><p><b><span>About the role:</span></b></p><br><br><br><p><span>[<b>Assistant Director of Housekeeping</b>]who shares our passion for excellence and is enthusiastic about creating the ultimate experience.&nbsp;</span></p><br><br><br><p><b><span>What You Will Do&nbsp;</span></b></p><br><br><br><p><u><span>Job Description </span></u></p><br><br><br><br><p>The Assistant Director of Housekeeping is responsible for supporting the Director of Housekeeping in the overall management and daily operations of the Housekeeping Department. This role assists in ensuring exceptional cleanliness, guest satisfaction, team member engagement, operational efficiency, and compliance with company standards. The Assistant Director provides leadership training, coaching, and guidance to all Housekeeping team members while maintaining a safe, productive, and service-oriented environment.</p><br><br><p><b>Duties &amp; Functions:</b></p><br><br><ul><li>Assist the Director of Housekeeping in overseeing all housekeeping operations, including guestrooms, public areas, laundry operations, and back-of-house areas.</li><li>Ensure all guestrooms and public spaces meet brand standards for cleanliness, presentation, and guest readiness.</li><li>Supervise Housekeeping Supervisors, Room Attendants, Housepersons, Laundry Attendants, and Public Area Attendants.</li><li>Conduct daily inspections of guestrooms, VIP arrivals, suites, and public areas to ensure quality standards are consistently achieved.</li><li>Support departmental opening and closing procedures and ensure operational consistency across all shifts.</li><li>Coordinate room availability with Front Office and other departments to maximize guest satisfaction and operational efficiency.</li><li>Monitor room status reports and reconcile discrepancies between Housekeeping and Property Management Systems (PMS).</li></ul><p><b>Guest Experience</b></p><br><br><ul><li>Respond promptly and professionally to guest requests, complaints, concerns, and service recovery opportunities.</li><li>Follow up on all guest issues to ensure complete resolution and satisfaction.</li><li>Promote a culture of exceptional guest service while ensuring compliance with company service standards and core values.</li><li>Ensure guest privacy, security, and confidentiality are maintained at all times.</li></ul><p><b>Team Leadership and Development</b></p><br><br><ul><li>Assist in recruiting, onboarding, training, and developing Housekeeping team members.</li><li>Conduct ongoing coaching, counseling, and performance evaluations.</li><li>Lead daily pre-shift meetings and communicate departmental goals, priorities, and service expectations.</li><li>Promote a positive work environment through employee engagement, recognition, and motivation programs.</li><li>Ensure all associates receive required training, including Standard Operating Procedures (SOPs), safety standards, and service excellence initiatives.</li><li>Foster teamwork and collaboration within the department and across all hotel operations.</li></ul><p><b>Quality Assurance and Productivity</b></p><br><br><ul><li>Conduct regular quality inspections and provide immediate feedback to team members.</li><li>Maintain departmental productivity standards while ensuring exceptional service delivery.</li><li>Monitor housekeeping performance metrics and implement corrective action plans when necessary.</li><li>Ensure proper execution of preventative cleaning schedules, including deep cleaning programs, floor care, mattress rotation, and specialty cleaning projects.</li><li>Assist in developing and maintaining departmental checklists, procedures, and quality standards.</li></ul><p><b>Inventory and Cost Control</b></p><br><br><ul><li>Assist with managing departmental budgets and controlling operating expenses.</li><li>Monitor inventory levels of cleaning supplies, guest amenities, linen, uniforms, and operating equipment.</li><li>Conduct monthly, quarterly, and annual inventory counts as required.</li><li>Assist in purchasing and replenishment activities while maintaining approved inventory levels.</li><li>Identify cost-saving opportunities without compromising quality standards.</li></ul><p><b>Safety and Compliance</b></p><br><br><ul><li>Ensure compliance with all health, safety, sanitation, and risk management policies.</li><li>Maintain current Safety Data Sheets (SDS/MSDS) and ensure team members understand proper chemical handling procedures.</li><li>Respond effectively to emergencies and assist in implementing emergency procedures when required.</li><li>Ensure compliance with all company policies, labor laws, and workplace regulations.</li><li>Maintain a safe work environment and ensure proper use of Personal Protective Equipment (PPE).</li></ul><p><b>Maintenance Coordination</b></p><br><br><ul><li>Identify maintenance issues during inspections and submit work orders promptly.</li><li>Follow up with Engineering to ensure timely completion of repairs.</li><li>Assist in coordinating preventative maintenance initiatives within guestrooms and public areas.</li><li>Ensure guestrooms are maintained in excellent condition and out-of-order rooms are monitored appropriately.</li></ul><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Assist in preparing weekly schedules based on occupancy forecasts and labor productivity targets.</li><li>Review employee attendance, worked hours, and payroll submissions for accuracy.</li><li>Prepare departmental reports and maintain accurate operational records.</li><li>Utilize hotel systems and software programs including PMS, Microsoft Office, payroll, purchasing, and inventory management systems.</li><li>Maintain confidentiality of employee and guest information.</li></ul><p><b>Additional Responsibilities</b></p><br><br><ul><li>Participate in departmental, property-wide, and corporate meetings as required.</li><li>Support company initiatives, sustainability programs, and community involvement activities.</li><li>Demonstrate leadership by example and serve as a role model for professionalism, integrity, and guest service.</li><li>Perform additional duties and special projects as assigned by the Director of Housekeeping or Executive Leadership Team.</li><li>Provide hands-on operational support whenever necessary to ensure exceptional guest experiences.</li></ul><br><p><b><span>What You Bring</span></b></p><br><br><ul><li><span>Requires a working knowledge of division operations.</span></li><li><span>Working knowledge is generally learned on-the-job.</span></li><li><span>Requires ability to operate computer equipment and other <b>[Housekeeping]</b> systems.</span></li><li><span>Requires reading, writing and oral proficiency in the English language.</span></li><li><span>More than 1 year experience.</span></li><li><b>Native Arabic Speaker </b></li><li><b>Have authorization of citizenship</b></li></ul><br><p><b><span>What We Offer:</span></b></p><br><br><ul><li><span>Competitive salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent training and development opportunities</span></li><li><span>Complimentary dry cleaning for employee uniforms/ business attire. </span></li><li><span>Complimentary employee meals</span></li><li><span>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</span></li><li><span>Dental and medical/disability/life insurance</span></li><li><span>Retirement pension plan</span></li><li><span>Employee service awards</span></li><li><span>Annual employee party/social and sports events</span></li></ul><br><br><p><b><span>Schedule &amp; Hours</span></b></p><br><br><p><span>Full–time job with 5 working days a week. </span></p><br><br><br><br><br><br><br><br><br><br><br><br> </div>