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Company Description <br>Teleperformance is a global leader in digital business services with nearly 47 years of experience. In response to the AI-driven era, the company has evolved its brand and operations to remain at the forefront of customer experience and digital transformation. TP combines intelligence, innovation, and empathy to support organizations across industries. Team members join a future-focused company that values adaptability, human connection, and continuous improvement. Working at TP means contributing to a modern, resilient organization prepared for the journey ahead.<br>Role Description The Customer Service Specialist | C1 Graduates (Night Shifts) role is a full-time, on-site position based in Qesm 1st New Cairo. In this role, the specialist handles inbound and outbound customer interactions, primarily via phone, ensuring timely responses and clear, professional communication. Day-to-day tasks include resolving inquiries, addressing issues, providing accurate information about products and services, and documenting each interaction in internal systems. The specialist is responsible for maintaining high service quality standards, meeting performance targets, and contributing to an excellent customer experience. Night shift availability and a commitment to consistent attendance and punctuality are essential.<br>Qualifications<br> <br>Strong customer-facing skills, including Customer Service and Customer Support capabilities. Ability to foster positive interactions and drive Customer Satisfaction and Customer Experience. Professional Phone Etiquette and clear spoken communication in en_US. C1 level English proficiency (or equivalent) for effective communication in night shift operations. Ability to work on-site in Qesm 1st New Cairo and adapt to night shift schedules. Good problem-solving and active listening skills, with attention to detail in handling inquiries. Basic computer literacy and ability to learn CRM or ticketing systems quickly. Previous customer service or call center experience is an advantage but not mandatory.

Role Description This is a full-time, on-site Chinese Speaking Customer Service Specialist role based in El Maadi El Gadida. The specialist will handle inbound and outbound customer inquiries in Chinese and English through phone, email, and chat, ensuring timely and accurate responses. Responsibilities include tracking shipments, resolving delivery issues, providing order status updates, and coordinating with internal operations teams to address service concerns. The role involves documenting customer interactions in the system, following up on unresolved cases, and escalating complex issues when needed. The specialist will also support continuous improvement by identifying recurring problems, suggesting process enhancements, and maintaining a high standard of customer satisfaction in line with J&T Express Egypt’s service policies.<br>Qualifications<br> Strong communication skills in Chinese (Mandarin) and English, with clear, professional verbal and written abilities. Customer service experience in logistics, e-commerce, or related industries, including handling inquiries, complaints, and case follow-up. Ability to use CRM or ticketing systems, Microsoft Office tools, and other basic computer applications efficiently. Solid problem-solving and conflict-resolution skills, with the capacity to work under pressure and manage multiple tasks. Attention to detail, accuracy in data entry, and a structured approach to documentation and reporting. Team-oriented mindset, reliability, and openness to feedback, with the ability to collaborate effectively across departments. Willingness to work on-site in El Maadi El Gadida and follow rotating shifts if required by business needs. Relevant diploma or bachelor’s degree is preferred; prior experience in a contact center or customer-facing role is an advantage.

Location: Hybird / Egypt Employment Type: Full-time Level: Senior Market: Saudi Arabia<br>About the Role Grow Axis is hiring a Senior Sales Development Representative to support business growth across the Saudi market for a technology-focused client. We are looking for someone with strong outbound B2B sales experience who can confidently approach decision-makers, qualify opportunities, handle objections, and consistently generate qualified meetings.<br>A background in IT, Saa S, software, technology, digital solutions, or tech-enabled services is highly preferred.<br>Key Responsibilities Own outbound prospecting across the Saudi market. Identify target companies and relevant decision-makers. Conduct outreach through cold calls, Linked In, Whats App, and email. Research accounts before outreach and personalize messaging. Engage managers, directors, founders, and senior stakeholders. Qualify prospects based on need, fit, timing, authority, and business potential. Handle objections and move conversations toward clear next steps. Book qualified meetings for the business development team. Manage structured follow-up sequences across multiple channels. Maintain accurate lead, activity, and opportunity records in the CRM. Test different messages, channels, and sales angles to improve conversion. Share market feedback and prospect insights with the commercial team. Support junior SDRs when required.<br>Requirements Fluent Saudi Arabic / Saudi dialect. Strong understanding of Saudi business culture and communication style.3+ years of experience in SDR, BDR, telesales, inside sales, or outbound B2B sales. Proven experience with cold calling and proactive prospecting. Strong lead qualification and objection-handling skills. Comfortable speaking with senior decision-makers. Strong follow-up and pipeline-management discipline. Target-driven, persistent, and highly accountable. Able to work independently in a remote environment. Experience using CRM and prospecting tools. Strong Advantage Background in IT, Saa S, software, technology, AI, digital products, or technology services. Previous experience selling to companies in Saudi Arabia. Experience with Linked In Sales Navigator and modern prospecting tools. English B2 or above is a strong plus.<br>The Profile We Want You are commercially sharp, persistent, and comfortable creating opportunities from cold outreach. You know how to:Find the right company. Reach the right decision-maker. Start a strong conversation. Ask the right qualification questions. Handle rejection and objections. Follow up consistently without becoming pushy. Convert interest into qualified meetings.<br>A sales-hacker mindset is highly valued: resourceful, curious, analytical, and constantly looking for better ways to reach and convert prospects. Performance Indicators Success will be measured through:Qualified meetings booked. Lead-to-meeting conversion rate. Contact and response rate. Follow-up consistency. CRM accuracy. Opportunity quality. Pipeline contribution. Tools & Channels Linked In / Sales Navigator CRM platforms Cold calling Whats App Email outreach Lead-generation platforms AI-assisted prospecting and research tools

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for a driven, confident, and highly communicative Arabic-speaking Sales Development Representative to join a fast-paced sales team.<br> This is a high-volume outbound sales role, so you should be comfortable spending a significant portion of your day on the phone, speaking with prospective customers, qualifying opportunities, and booking meetings for the sales team.<br> You must be fluent in Arabic and English , with strong verbal communication skills in both languages.<br> Previous B2B sales, business development, lead generation, cold calling, or appointment-setting experience is highly preferred.<br> If you thrive in a target-driven environment, enjoy speaking with prospects, and aren't afraid to pick up the phone, this remote sales job could be a great fit.<br> Key Responsibilities Conduct a high volume of outbound calls to prospective customers every day.<br> Engage and communicate professionally with prospects in both Arabic and English .<br> Prospect into businesses and identify relevant decision-makers and potential customers.<br> Qualify inbound and outbound leads based on defined criteria.<br> Build rapport quickly and confidently handle objections over the phone.<br> Book qualified meetings and sales appointments for the wider sales team.<br> Follow up consistently with prospects across phone, email, and other outreach channels.<br> Maintain accurate prospect and activity records within the company's CRM.<br> Meet and exceed activity, meeting-booking, and other sales KPIs.<br> Collaborate closely with Account Executives and other members of the sales team to improve conversion rates.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – required.<br> Fluent English – required , with excellent spoken and written communication skills.<br> Comfortable making high volumes of outbound calls every day – essential.<br> Previous experience in B2B sales, Sales Development, Business Development, cold calling, lead generation, or appointment setting is strongly preferred.<br> Confident speaking with business prospects and decision-makers over the phone.<br> Resilient, persistent, and comfortable handling rejection and objections.<br> Target-driven with a strong desire to achieve and exceed sales KPIs.<br> Strong organizational and follow-up skills.<br> Comfortable using CRM systems and sales prospecting tools.<br> Reliable internet connection and a professional remote-working environment.<br></span> </div>

<p><strong>About the Role</strong></p><p>We are looking for a Senior Social Media &amp; Growth Marketing Specialist to lead our organic and paid growth across key digital channels. You will own the strategy and execution for social media, performance campaigns, and growth experiments that drive brand awareness, lead generation, and course enrollments in KSA and Egypt.</p><p>This role is ideal for someone who combines creative content skills with data-driven growth thinking, and who is passionate about improving how people learn online.</p><p>Key Responsibilities</p><p><strong>Social Media Strategy &amp; Execution</strong></p><ul><li><p>Develop and own the social media strategy for KSA and Egypt across platforms such as Instagram, TikTok, X (Twitter), LinkedIn, Facebook, and YouTube.</p></li><li><p>Plan and manage the content calendar, ensuring consistent, high-quality posts aligned with product launches, campaigns, and key academic / market moments.</p></li><li><p>Create and oversee engaging content (posts, stories, Reels, short-form videos, carousels) tailored to local markets and learner personas.</p></li><li><p>Monitor community conversations, respond to comments and messages, and manage social media communities to build strong brand loyalty and advocacy.</p></li></ul><p><strong>Growth Marketing &amp; Performance</strong></p><ul><li><p>Design and run growth experiments (A/B tests on creatives, audiences, landing pages, funnels) to improve acquisition, activation, and retention.</p></li><li><p>Plan, launch, and optimize paid campaigns across Meta Ads, TikTok Ads, Google Ads, and other relevant platforms.</p></li><li><p>Collaborate with product and sales teams to build acquisition funnels for lead generation, demo bookings, and course enrollments.</p></li><li><p>Work with designers, content creators, and product marketers to build high-performing creatives and landing pages.</p></li></ul><p><strong>Analytics &amp; Reporting</strong></p><ul><li><p>Define and track key KPIs such as CPL, CAC, CTR, conversion rate, ROAS, engagement rate, follower growth, and retention metrics.</p></li><li><p>Use tools like Google Analytics, platform insights, and marketing dashboards to measure performance and identify growth opportunities.</p></li><li><p>Produce clear weekly and monthly reports with insights, learnings, and recommendations to leadership.</p></li></ul><p><strong>Brand &amp; Market Localization</strong></p><ul><li><p>Ensure all content and campaigns are localized for audiences in KSA and Egypt (language, culture, tone, timing, and channels).</p></li><li><p>Conduct ongoing market and competitor research to spot trends in e‑learning, social media formats, and learner behaviors.</p></li><li><p>Partner with internal stakeholders (sales, academic / content, product) to ensure messaging is consistent, accurate, and compelling.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;</p><ul><li><p>5–6+ years in social media and/or growth / performance marketing</p></li><li><p>Experience in e‑learning, EdTech, education, or digital products is a plus</p></li><li><p>Proven results growing audiences and revenue via social and paid campaigns</p></li><li><p>Strong knowledge of Meta, TikTok, LinkedIn, YouTube, X, Snapchat, and analytics tools</p></li><li><p>Experience running and reporting on multi-channel campaigns (organic + paid)</p></li><li><p>Excellent Arabic and good English copywriting</p></li><li><p>Strong project management and cross-team collaboration skills<br>Creative mindset with a keen eye for detail and design.</p></li><li><p>Ability to collaborate effectively with cross-functional teams and external partners.</p></li><li><p>Up-to-date knowledge of the latest trends and best practices in social media and digital marketing.</p></li><li><p>Self-motivated, proactive, and results-oriented with a passion for continuous learning.</p></li></ul><p>Nice to Have</p><ul><li><p>Experience with KSA and Egyptian markets</p></li><li><p>Knowledge of CRM / marketing automation tools (for example, HubSpot, Mailchimp)</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually </span><span>want</span><span> to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays - You will:</span><br></p><br><p><span>As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:</span><br></p><br><p><span>You will also:</span><br></p><br><ul><li><p><span>Act as a primary member of the Guest Experience team in office</span><br></p><br></li><li><p><span>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.</span><br></p><br></li><li><p><span>Be a member of the ‘messaging’ team to assist guests with booking inquiries, confirmations, and constant communication.</span><br></p><br></li><li><p><span>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.</span><br></p><br></li><li><p><span>Gain an intimate knowledge of all buildings and units.</span><br></p><br></li><li><p><span>Help launch new locations/units, bringing them from empty to guest-ready.</span><br></p><br></li><li><p><span>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.</span><br></p><br></li><li><p><span>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.</span><br></p><br></li><li><p><span>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.</span><br></p><br></li><li><p><span>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.</span><br></p><br></li><li><p><span>Attend daily &amp; weekly team meetings.</span><br></p><br></li><li><p><span>Maintain company culture by having an upbeat and open attitude.</span><br></p><br></li><li><p><span>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.</span><br></p><br></li><li><p><span>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability</span><br></p><br></li><li><p><span>Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Must be able to work flexible hours, evening, night and weekend work may be required</span><br></p><br></li><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually </span><span>want</span><span> to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays - You will:</span><br></p><br><p><span>As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:</span><br></p><br><p><span>You will also:</span><br></p><br><ul><li><p><span>Act as a primary member of the Guest Experience team in office</span><br></p><br></li><li><p><span>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.</span><br></p><br></li><li><p><span>Be a member of the ‘messaging’ team to assist guests with booking inquiries, confirmations, and constant communication.</span><br></p><br></li><li><p><span>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.</span><br></p><br></li><li><p><span>Gain an intimate knowledge of all buildings and units.</span><br></p><br></li><li><p><span>Help launch new locations/units, bringing them from empty to guest-ready.</span><br></p><br></li><li><p><span>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.</span><br></p><br></li><li><p><span>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.</span><br></p><br></li><li><p><span>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.</span><br></p><br></li><li><p><span>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.</span><br></p><br></li><li><p><span>Attend daily &amp; weekly team meetings.</span><br></p><br></li><li><p><span>Maintain company culture by having an upbeat and open attitude.</span><br></p><br></li><li><p><span>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.</span><br></p><br></li><li><p><span>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability</span><br></p><br></li><li><p><span>Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Must be able to work flexible hours, evening, night and weekend work may be required</span><br></p><br></li><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Purpose Own the day-to-day integrity of Anqa Khans' books across a multi-property, multi-channel serviced-apartment portfolio.<br> This role goes well beyond bookkeeping: it closes the month, reconciles revenue across OTAs and direct channels, produces accurate owner statements, and delivers clean, timely numbers that let management run unit-level P&amp;Ls.<br> It is the reliability backbone between operations and the finance leadership layer as the company professionalizes.<br> Key Responsibilities General ledger &amp; month-end close Own the full accounting cycle: journal entries, accruals, prepayments, provisions, and month-end/yearend close on a defined calendar.<br> Maintain the chart of accounts with property / unit-level and cost-center dimensions so profitability can be read per apartment.<br> Prepare and review balance sheet reconciliations; investigate and clear ageing items.<br> Revenue &amp; channel reconciliation (STR-specific) Reconcile revenue and payouts across OTAs (Airbnb, Booking.<br>com, etc.), direct bookings, and the PMS/ channel manager against bank receipts and payment gateways.<br> Account correctly for channel commissions, service fees, tourism/city taxes, chargebacks, and refunds.<br> Track guest deposits and security deposits, including their release or forfeiture.<br> Owner accounting Produce accurate, on-time owner statements: gross revenue, management fees, deductions, and net payout per unit/owner.<br> Maintain owner ledgers and apply the revenue-share / management-fee logic consistently per each management contract.<br> Accounts payable &amp; vendor management Process supplier invoices (housekeeping, maintenance, utilities, linens, OTAs) with proper approvals and coding.<br> Manage payment runs, petty cash across properties, and staff expense claims.<br> Maintain vendor records and reconcile supplier statements.<br> Accounts receivable &amp; cash Manage corporate / long-stay / B2B receivables and drive collections.<br> Perform daily/weekly bank and gateway reconciliations across multiple accounts.<br> Support cash-flow forecasting given seasonal and occupancy-driven revenue swings.<br> Payroll support Reconcile payroll journals for distributed operational staff; coordinate with HR on new hires, leavers, and variable pay.<br> Reporting &amp; analysis Prepare monthly management reports and unit-level P&amp;Ls.<br> Assist finance leadership with budgets, variance analysis, and ad-hoc financial modeling.<br> Controls &amp; process Enforce internal controls and segregation of duties; flag revenue leakage and risk.<br> - Help document and improve finance SOPs as the function scales.<br> Bachelor's degree in Accounting, Finance, or a related field.<br> 5–6 years of progressive accounting experience, with at least 2 years in full-cycle / senior GL ownership.<br> Strong command of Egyptian Accounting Standards, VAT, withholding tax, and ETA e-invoicing.<br> Hands-on with an accounting system/ERP (e.<br>g., Odoo, QuickBooks, Xero, or similar) and advanced Excel.<br> Demonstrated ownership of month-end close and balance-sheet reconciliation.<br> Fluent Arabic; solid business English for reporting.<br> Experience in hospitality, real estate, property management, or STR / serviced apartments.<br> Familiarity with a PMS / channel manager (e.<br>g., Guesty, Hostaway) and OTA payout structures.<br> Exposure to owner accounting or trust-style revenue-share models.<br> Part-qualified or qualified (CMA / ACCA / Egyptian Society of Accountants &amp; Auditors).<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually </span><span>want</span><span> to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays - You will:</span><br></p><br><p><span>As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:</span><br></p><br><p><span>You will also:</span><br></p><br><ul><li><p><span>Act as a primary member of the Guest Experience team in office</span><br></p><br></li><li><p><span>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.</span><br></p><br></li><li><p><span>Be a member of the ‘messaging’ team to assist guests with booking inquiries, confirmations, and constant communication.</span><br></p><br></li><li><p><span>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.</span><br></p><br></li><li><p><span>Gain an intimate knowledge of all buildings and units.</span><br></p><br></li><li><p><span>Help launch new locations/units, bringing them from empty to guest-ready.</span><br></p><br></li><li><p><span>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.</span><br></p><br></li><li><p><span>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.</span><br></p><br></li><li><p><span>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.</span><br></p><br></li><li><p><span>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.</span><br></p><br></li><li><p><span>Attend daily &amp; weekly team meetings.</span><br></p><br></li><li><p><span>Maintain company culture by having an upbeat and open attitude.</span><br></p><br></li><li><p><span>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.</span><br></p><br></li><li><p><span>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability</span><br></p><br></li><li><p><span>Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Must be able to work flexible hours, evening, night and weekend work may be required</span><br></p><br></li><li></li></ul> </div>

Job Title: junior Shipping specialist Location: Agouza - Cairo<br>Hashem Brothers, a leading exporter of essential oils and aromatic products, is looking for a Shipping Specialist to join our logistics team. The role is responsible for executing and following up all shipping procedures for export orders and imported materials – from receiving the sales order until the shipment is delivered to the airport/port and handed over to the carrier – ensuring accurate documentation, on-time dispatch and smooth coordination with all internal and external parties.<br>Key Responsibilities:Receive shipping requests, review all details and open a file for each shipment. Request and compare freight offers, recommend the best option and follow up booking confirmations. Coordinate with warehouses to prepare goods (quantities, packaging, and labeling) and verify readiness against the order. Prepare and review export documents (commercial invoice, packing list, COO, MSDS, etc.) and ensure data consistency. Coordinate with customs brokers, transporters and shipping/airlines to complete clearance and handover on time. Follow up shipment status, update sales and concerned departments, and archive all shipment files and reports.<br>Requirements:BA in business or logistics Preferred previous experience in international shipping Excellent command of English and proficiency in Excel.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&amp;nbsp;&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&amp;nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p><strong>Get to know our team</strong><br>The Customer Experience Group (CEG) Technology team ensures the smooth running of information systems across a global network of multi-channel contact centers. We support colleagues across multiple sites in different countries, whether they are in the office, working remotely, or traveling, and we make sure our tools and systems enable everyone to stay connected and serve our customers effectively.</p><br><p><strong>The Opportunity</strong><br>We are looking for a results data-driven Technical Contact Center Support Specialist to join our CEG Tech team. In this role, you will support modern contact center platforms and internal tools, help resolve system and booking-related issues, and act as an escalation point for our contact center teams and partners.</p><br><p>This position primarily covers business off hours of APAC time zone.</p><br><p><strong>Job Summary</strong><br>Support the stability, efficiency, and continuous improvement of contact center operations by troubleshooting systems, managing escalations and incidents, coordinating with internal and external stakeholders, and supporting operational projects. The role serves as a key link between contact center teams, IT, Technology, Product, Operations, vendors, and partner teams.</p><br><strong>Key Responsibilities</strong><strong>1. Contact Center Support and Troubleshooting</strong><ul><li><p>Provide first-level technical and operational support to contact center through chat and email.</p><br></li><li><p>Assist with system setup, access, configuration, and troubleshooting for contact center tools and related systems.</p><br></li><li><p>Resolve issues promptly to minimize disruption to contact center operations.</p><br></li><li><p>Work with local IT teams to monitor and maintain relevant systems and take appropriate action when technical alerts or alarms occur.</p><br></li></ul><strong>2. Escalation and Incident Management</strong><ul><li>Investigate escalations related to bookings, systems, contact center tools, and operational processes.</li><li>Conduct initial root-cause analysis and provide clear, timely feedback to stakeholders.</li><li>Escalate complex issues to specialized Product, Technology, Operations, or vendor teams when required.</li><li>Act as a key escalation point and coordinator during contact center system breakdowns, technical outages, and major product incidents.</li><li>Coordinate incident resolution with internal technology, local IT, operations, and vendor teams in line with established procedures and on-call schedules.</li></ul><strong>3. System Monitoring and Continuous Improvement</strong><ul><li>Monitor contact routing and related systems to identify service disruptions, performance issues, and operational risks.</li><li>Investigate recurring problems and recommend corrective or preventive actions.</li><li>Work with external partners and vendors to implement system fixes, enhancements, and reliability improvements.</li><li>Support post-incident reviews and ensure lessons learned are incorporated into future processes and system improvements.</li></ul><strong>4. Improvement Projects and Change Support</strong><ul><li>Manage small-scale contact center improvement projects, from gathering business requirements and coordinating testing to supporting deployment and post-implementation handover.</li><li>Coordinate with relevant stakeholders to support solution design, testing, user acceptance testing, and deployment.</li><li>Validate changes after release and ensure successful handover to the responsible operational or support teams.</li><li>Communicate process and system changes clearly to affected users.</li></ul><strong>5. Documentation and Knowledge Management</strong><ul><li>Create, maintain, and update internal documentation, guidelines, standard operating procedures, and incident playbooks.</li><li>Document solutions, recurring issues, and lessons learned from historical tickets and incidents.</li><li>Ensure support materials remain accurate, clear, and accessible to agents, team leaders, and relevant support teams.</li><li>Contribute to knowledge sharing and continuous improvement across the contact center support function.</li></ul><strong>What you’ll need to succeed/Requirement</strong><ul><li>At least 2 years of experience in a contact center, IT support, or technical operations role, ideally supporting customer-facing teams or platforms.</li><li>Hands-on experience with contact center or workforce tools (for example, cloud-based contact center platforms, ticketing systems, reporting tools, or similar technologies).</li><li>Strong practical experience in basic IT troubleshooting and optimization, including familiarity with common office applications and remote work tools.</li><li>Experience working in data-centric environments, such as creating and reviewing reports, aggregating data, and using insights to identify problems and suggest solutions.</li><li>A strong analytical mindset with high attention to detail and a structured approach to problem solving, with the use of internal SQL query tools such as tableau, superset, metabase etc.</li><li>Customer service mindset with the ability to balance speed and quality when resolving issues.</li><li>Ability to work well with others, build relationships across teams, and communicate clearly with both technical and non-technical stakeholders.</li><li>Positive and open attitude, with a desire to learn, take ownership, and grow within a challenging and fast-paced environment.</li><li>Participate in an on-call or rotation schedule for incident handling (if required).</li><li>Excellent verbal and written communication skills in English.</li></ul><p><br><strong>Equal Opportunity Employer</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We may keep your application on file so that we can consider you for future vacancies, and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p>To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other company location. Agoda is not responsible for any fees related to unsolicited resumes.</p><br><p>#Cairo #Egypt</p><br><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br>&amp;nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <span>here</span> to learn how interviewing at Agoda works.</span><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&amp;nbsp;https://careersatagoda.com</li><li>Facebook&amp;nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&amp;nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&amp;nbsp;https://www.youtube.com/agodalife</li></ul><p>&amp;nbsp;</p><br><p><strong>Equal Opportunity Employer&amp;nbsp;</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We&amp;nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p><strong>Disclaimer</strong></p><br><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Senior Research Analyst/Consultant, Advisors Research Center<br>Senior Research Analyst/Consultant, Advisors Research Center<br>All About Us<br>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to deliver powerful strategic insights and recommendations to our clients. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.<br>All About the Role<br>Advisors Research Center is a capability designed to respond to rapidly evolving customer needs for high-quality research support, with the important mission of realizing value through developing insights and recommendations. This capability augments Advisors' traditional areas of strength.<br>Advisors Research Center is a Global Research-oriented Competency That Applies Proven, Accredited Research and Domain Experience to Partner With Any Client Worldwide to Help Them Drive Measurable Value By:<br>• Delivering new research products and strategies to market smoothly and efficiently<br>• Successfully leveraging research assets and delivering the most challenging research output that’s impactful for clients <br>• Provide key insights based on secondary research and/or analyzing the data available<br>All About You<br>• Worked on a variety of research projects (both primary and secondary research). <br>• Experience of working on projects involving primary research (conducting in-depth interviews, analyzing surveys, and using other quantitative techniques)<br>• Adept at using industry databases (e.g., Euromonitor, Bloomberg etc.). and knowledge of other leading sources<br>• Ability to synthesize and analyze information from multiple sources. Ability to prepare insightful slides aggregating data from various sources<br>• Strong at business writing, creating client-ready materials<br>• Strong communication skills to actively participate as a team member on client calls, internal team meetings, and prepare draft emails for both internal and external purposes.<br>All About Your Education &amp; Skills<br>• Have sufficient and relevant working experience across a range of research projects<br>• Expertise in conducting both primary (e.g., interviews, surveys etc.,) and secondary research (e.g., Euromonitor, Bloomberg etc.)<br>• Fluent in Arabic and English required, other languages desirable<br>• Advanced Word, Excel, and PowerPoint skills required; knowledge of Project Management tools preferred<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the role<p>We're looking for a Coding Representative to handle user registration with the EGX independently, with minimal supervision.</p><br><p>The role includes registering users end-to-end, running daily operational scripts, using SQL to pull and review data.</p><br><p>It also involves coordinating with the EGX to resolve issues, working with other teams, along with identifying the root causes of issues.</p><br><strong>What You'll Do</strong><p>• Register users with EGX, end to end</p><br><p>• Write and edit SQL queries to pull and review data</p><br><p>• Prepare and run daily operational scripts (ID downloads, bookings, etc.)</p><br><p>• Review your own work and track each case.</p><br><p>• Coordinate with the EGX and other teams to resolve issues</p><br><strong>What You’ll Need</strong><p>• Strong data entry accuracy</p><br><p>• Good working knowledge of Google Sheets (functions, filters)</p><br><p>• High attention to detail, especially with documentation and data accuracy</p><br><p>• Strong sense of ownership — able to work with minimal supervision.</p><br><p>• Confident communication skills.</p><br><p>• Comfortable coordinating with other teams/departments</p><br><p>• Analytical mindset — able to trace an issue back to its root cause</p><br>Nice to have<ul><li><p>Support Communication skills — useful for handling users chats directly and helping resolve their issues when needed.</p><br></li><li><p>Working knowledge of SQL (able to write and edit queries independently)</p><br></li></ul><strong>Who Are We?</strong><p><strong>Thndr</strong> was founded on a <strong>bold dream</strong> to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before <strong>Thndr</strong>, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching <strong>Rumble</strong>, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble</strong> was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the role<p>Thndr is building the best phone support team of any fintech in the region, and this is a founding seat on it. Phone support here is not a call-center chair. It is where we handle our hardest cases in person, keep our best users close, and turn support into a reason people choose Thndr and stay. You will do both sides of that: solve tough problems on inbound calls, and reach out to users proactively.</p><br><strong>What You'll Do</strong><ul><li><p>Handle inbound call tickets, owning the tough, sensitive, and high-stakes cases from start to finish, and resolving them on the call wherever possible.</p><br></li><li><p>Run proactive outreach that keeps users engaged and builds the relationship, for example:</p><br></li></ul><ul><li><p>Calling users who show signs of leaving to understand why and bring them back.</p><br></li><li><p>Checking in with new users after onboarding to clear up early friction before it becomes a problem.</p><br></li><li><p>Reaching out to inactive or dormant users to re-engage them.</p><br></li><li><p>Following up on failed deposits, stuck withdrawals, or abandoned setups to help the user finish what they started.</p><br></li><li><p>Guiding high-value users, like Fortune and Trader, through features they have not used yet.</p><br></li></ul><ul><li><p>Treat every call as a chance to build trust and grow the relationship, not just close a ticket.</p><br></li><li><p>Share what you hear from users with the wider CX team so we keep fixing the root causes, not just the symptoms.</p><br></li><li><p>Represent Thndr on the phone with clarity, calm, and genuine care, especially when the user is frustrated.</p><br></li></ul><strong>What You’ll Need</strong><ul><li><p>2+ years in phone support, ideally at a bank, financial institution, or telecom.</p><br></li><li><p>A strong track record handling difficult customer situations, staying composed and solving the problem under pressure.</p><br></li><li><p>Sales experience, since proactive outreach is a core part of this role, including spotting churn risk and giving users a real reason to stay.</p><br></li><li><p>Excellent spoken communication in Arabic and English, clear, warm, and confident on a call.</p><br></li><li><p>An ownership mindset. You chase the answer, follow through, and do not pass the problem along.</p><br></li></ul>Nice to have<ul><li><p>A background in finance or investing, or a real interest in markets.</p><br></li><li><p>You invest with Thndr yourself. Not a requirement, but a big plus, since the best support comes from people who actually use the product.</p><br></li></ul>Why this role matters<p>We are treating support as an acquisition and retention engine, not a cost center. The people in this role shape how thousands of users experience Thndr at the moments that matter most. If you want to build something new, own hard problems, and be part of the strongest phone team in regional fintech, this is the seat.</p><br><strong>Who Are We?</strong><p><strong>Thndr</strong> was founded on a <strong>bold dream</strong> to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before <strong>Thndr</strong>, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching <strong>Rumble</strong>, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble</strong> was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Payments, identity, marketing technology Most platform jobs are maintenance work on foundations somebody else poured.<br> This one is not.<br> DigitalZone runs a digital goods and top-up business, a ticketing platform and a regulated trading venue across Iraq and the region.<br> Today they share rails that were built to serve one product and now serve four.<br> Your job is to turn that into a real platform: payments that move customer money reliably, an identity that belongs to us rather than being borrowed from a partner, and marketing technology that can reach and personalise for every customer we have.<br> Get it right and four product squads move faster than they could alone.<br> Get it wrong and nobody ships, and everyone blames the roadmap.<br> The hard part Payments here are not a Stripe integration.<br> It is a cash-heavy market, local rails, telecom billing, agent networks, and fraud that adapts faster than the release cycle.<br> Every control you add prevents loss and costs conversion, and you will be the one who has to say which number wins.<br> Identity is harder still.<br> A large share of our customers reach us through a partner's login today.<br> Migrating them to an identity we own, without losing them on the way across, is the single most consequential product problem in the company.<br> It has no clean playbook and no second attempt.<br> What you'll do Own the roadmap across payments (orchestration, rail integrations, authorisation rates, retries and routing, refunds, disputes, reconciliation), identity (company-owned identity, one unified profile, verified contact and consent) and marketing technology (event and campaign infrastructure, direct reach, attribution, personalisation delivery).<br> Run the payment funnel as numbers: authorisation rate by rail, failure taxonomy, cost per transaction, fraud loss and chargebacks against the friction each control adds.<br> Take company-owned identity from near zero to the majority of monthly actives, including the migration path and the day the partner login stops being the front door.<br> Treat the vertical squads as your customers: contracts, docs, self-serve, measured adoption, and no tolerance for four half-maintained copies of the same capability.<br> Align engineering, security, fraud, finance, compliance and marketing.<br> Platform ships only through other teams, so alignment is the job, not overhead on it.<br> Run the loop and hold others to it: hypothesis, minimum detectable effect, decision rule, recorded ship or kill verdict after launch.<br> Design PCI scope, personal data handling and consent in, rather than retrofitting them.<br> Lead 3 to 6 PMs and raise the standard of their work, starting with their writing.<br> Immediate, large-scale impact on a high-growth business Top-of-the-market compensation packages Work alongside top regional talent, with team members from Talabat, Careem, Etisalat, and more 6+ years in product management, 2+ leading PMs or owning a platform domain as its senior product voice.<br> Payments shipped in production.<br> Hard requirement: provider integration, orchestration or routing, authentication flows, settlement, chargebacks or fraud controls, owned end to end.<br> Real depth in identity or marketing technology, and credible reasoning across both.<br> Evidence of consolidating duplicated capabilities, and of setting standards other teams adopted because they were good rather than mandated.<br> Technical fluency to hold your own in an architecture review.<br> You read an API contract unaided and you know why idempotency and webhook retries decide whether an integration survives a bad week.<br> Your own SQL, and the metric definition agreed before the feature.<br> Influence without authority, including with people who do not agree with you yet.<br> AI-assisted working by default, without shipping output you cannot explain.<br> Nice to have Payments in Iraq, MENA or another emerging market: local rails, cash-heavy behaviour, telecom billing, wallet and agent networks.<br> Decoupling a product from a dominant partner's authentication or distribution.<br> Platform work serving several business units with separate P&amp;Ls.<br> Arabic. What we will not pretend The foundations are uneven, some of the roadmap is inherited, and the identity migration will be the hardest thing you have shipped.<br> In exchange you get scope that would take three promotions to reach at a larger company, a direct line to the executive who owns Product, and a decision cycle measured in days.<br> If you want a tidy platform to steward, this is the wrong role.<br> If you want to build the one the next decade of this business runs on, apply.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Communicate with Facilities support staff and customers to understand customer requirements in order to ensure services delivered are as requested. Plan and coordinate equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Analyze, recommend, and implement process improvements. Troubleshoot network data issues and resolve non-routine problems that may arise. Complete trouble tickets as required within cabling service level agreements. Maintain order of data network closets to ensure facilities are up to coded standards and work area is conducive to efficiencies in work process. Be knowledgeable about CAT 5, Fiber, and power cabling capacities and standards. Support special events, large moves and changes as well as perform project work, as requested. Maintain inventory of technology devices and materials.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Enter and locate information using computers systems. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.&nbsp;<br>Related Work Experience: 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION<br><br>Support the execution of Marketing Operations Systems & Tools processes across EMC, with a strong focus on article data quality, seasonal system readiness, automation, reporting, issue resolution, and process improvement.<br><br>The role helps ensure accurate and timely execution of seasonal activities across key systems and tools.<br><br>Key Responsibilities<br><br>Execute seasonal MOPS Systems & Tools activities, submissions, and readiness checks according to agreed timelines and milestones. Maintain task trackers, seasonal calendars, checklists, and process documentation. Perform regular Article Master Brand Details and Stock Master Brand checks and updates across SAP, M-3, reporting files, and other relevant systems. Run regular system reports, review the results, and coordinate required follow-up actions. Run and maintain approved automation files, macros, bots, and standardized templates. Raise and follow up on tickets with IT and system-support teams. Maintain process descriptions, user instructions, and the Systems & Tools Playbook. Collaborate with Category managers, SCM, Customer Service, Finance, Sales Excellence, IT, and other relevant teams. Support continuous process improvement and automation initiatives.<br><br>Knowledge, Skills And Abilities<br><br>Strong analytical mindset and high attention to detail. Advanced Excel skills, including formulas, pivot tables, data validation and Power Query. Understanding of macros, scripts, queries, and bot workflows would be an advantage, including the ability to define business logic, inputs, outputs, and validation rules. Ability to analyze large datasets and provide clear, actionable insights. Experience with ERP systems and BI/reporting tools, such as SAP and Power BI. Good stakeholder communication and follow-up skills. Ability to document processes clearly and maintain user-friendly instructions. At least two years of relevant experience in operations, systems, data, business analysis, marketing operations, supply chain operations, or a related field.<br><br>adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Reporting directly to the Region Account Manager, the Technical Support Engineer is the high-mobility, frontline technical expert of the Centralized Technical HUB. This position executes precision field audits, routine standard recommendation visits, emergency pest scouting, and technical worker training across all designated owned, managed, and consulting-only properties Operating strictly within a consultative framework, this role carries Zero Direct Line Authority over farm labor or regional operational execution. The Technical Support Engineer functions as an elite technical coach on the ground and relies entirely on schedules and routes facilitated and issued by the Planning Department. Execute routine and unannounced on-site technical audits, utilizing the Quality Department's 1-5 scoring matrix to evaluate soil, irrigation, nutrition, and crop health status Author data-backed, logic-driven technical recommendation reports following every site visit, detailing exact corrective protocols and submitting them within strict contractual timelines Monitor, log, and document the actual field performance and biological efficacy of traded vendor inputs (fertilizers, pesticides) and leased machinery used on client farms Conduct localized, hands-on field workshops for farm labor regarding high-precision tasks, including pollination, pruning, canopy management, and harvesting protocols Cross-reference physical field observations with digital soil moisture sensors, weather stations, and ERP logs, escalating data discrepancies to the Regional Account Manager Maintain 100% compliance with the daily deployment routes, ticketing priority rules, and travel schedules issued by the Centralized Planning Department<br><br>Requirements<br><br>B. Sc. in Agricultural Engineering, Agronomy, Plant Protection, or Crop Science Excellent Arabic and good command of English (for reporting) Familiarity with softwares, helpdesk tools, and data logging, Customer relations3-5 years of intensive, direct field experience in large-scale commercial fruit or high-value date palm cultivation Proven, practical field capability to identify crop nutritional deficiencies, irrigation blockages, and phytosanitary threats Experience using mobile agricultural logging applications, entering field data into ERPs, and handling basic digital mapping tools<br><br>Benefits<br><br>Annual Bonus Medical Insurance Life & Social insurance

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) provider in the Middle and Far East, focused on delivering high value, innovative customer service solutions. The company specializes in customized outsourcing services that address the unique needs of each client, enabling them to focus on their core business. ETISAL International emphasizes global coverage, cultural understanding, and industry best practices to enhance client and end-customer experiences. The organization is committed to quality, transparency, flexibility, and integrity in its operations. It continuously works to improve management standards and exceed client expectations through advanced technologies and strong human capital values.<br>Role Description This full-time, on-site role is based in Qesm El Maadi and focuses on providing English-language customer service for technical accounts. The English customer service agent handles incoming inquiries and support requests, resolves technical and account-related issues, and ensures accurate documentation of interactions in the designated systems. The role includes troubleshooting basic technical problems, escalating complex issues to the appropriate teams, and following up to ensure timely resolution. The agent maintains a high level of professionalism in all communications, supports customer satisfaction goals, and adheres to service level agreements and quality standards. Collaboration with supervisors and other team members to share updates, feedback, and process improvements is an essential part of the daily work.<br>Qualifications<br> <br>Candidates should possess strong customer-focused skills, including Customer Service and Customer Satisfaction. Candidates should possess effective Communication skills for handling English-speaking customers and technical inquiries. Candidates should possess skills related to Customer Service Representatives and Account Management to support technical accounts. Strong problem-solving and basic technical troubleshooting abilities are required. Ability to work on-site in Qesm El Maadi and maintain consistent attendance in a full-time schedule. Comfort with using CRM systems, ticketing tools, and standard office software. Previous experience in a call center, BPO, or technical support environment is an advantage.

Company Description <br>Teleperformance, is a global leader in digital business services with nearly 47 years of experience. In response to the AI era, the company has evolved its brand and operations to remain at the forefront of customer experience and digital transformation. TP combines modern technology with a strong focus on empathy, ensuring intelligent, human-centered solutions for clients worldwide. The organization is committed to innovation, future-readiness, and creating supportive work environments for team members. Joining TP means being part of a dynamic, forward-looking company that values growth and adaptability.<br>Role Description The Technical Support & Sales Representatives role is a full-time, on-site position based in Qesm 1st New Cairo. In this role, team members provide technical support to customers, resolve product and service issues, and guide users through troubleshooting steps. They handle customer inquiries via phone or digital channels, ensuring high levels of customer satisfaction through clear communication and effective problem-solving. Representatives also identify potential sales opportunities, present suitable solutions, and support the closing of sales while adhering to company policies and quality standards. Daily tasks include documenting interactions, following established procedures, collaborating with colleagues and supervisors, and maintaining an excellent level of C1 English communication throughout all customer contacts.<br>Qualifications<br> <br>Strong customer-facing skills, including Customer Support and Customer Satisfaction capabilities. Proficiency in Technical Support and Troubleshooting for software, hardware, or service-related issues. Solid Analytical Skills to diagnose problems, interpret information, and recommend effective solutions. C1 level English proficiency (spoken and written), with clear, professional communication. Ability to work on-site in Qesm 1st New Cairo during night shifts and maintain reliability and punctuality. Comfort with sales-oriented tasks, including identifying customer needs and presenting appropriate offerings. Basic computer literacy and familiarity with CRM or ticketing systems is preferred. Previous experience in technical support, customer service, or sales is an advantage, but motivated graduates are encouraged to apply.