Admin Assistant Jobs

Tasks, Roles & Responsibilities Manage all subordinates (Section Heads & Engineers) in performing their delegated tasks in light of the department strategy. Manage staff, including but not limited to: work assignments, employee vacations, employee breaks, overtime assignment, back-up for absent employees, etc. Ensure that the performance of various assigned tasks, and the conduct of staff within the section are in accordance with the Procurement Department policies and procedures. Asist in preparing periodic performance reports for the section and provide input into the Procurement's performance report. Review the section progress reports and direct work plans to ensure alignment with the department targets. Review and quality assure all services and work-products delivered by the section in compliance with established policies and procedures Assist in the recommendation, development and maintain the Department policies, procedures and standards to reach organizational short intermediate objectives. Coordinate with the various Project Mangers for identifying materials, services and equipment requirements and for selection of potential suppliers/vendors and negotiate prices with the selected supplier. Review, the RFPs/RFQs for the sufficiency of the documents. Manage the negotiation of contracts with vendors/suppliers of the required services, analyze prices, specifications, delivery dates and endorse the best bid among potential suppliers. Establish professional relationships with suppliers/vendors. Review/analyze the possibilities to purchase or rent equipments and materials, research costs and expenditures by the Procurement Department and provide recommendations to improve internal procurement activities and sources. Contribute in assessing supplier performance, supplier evaluation and recommendations. Represent the company in negotiations with sub-contracts/purchase orders and formulating policies with suppliers in light of the department policies and procedures. Report to the Department’s Sr. Manager unresolved problems for recommendations and decisions. Study project’s main contract documents. Review the suggested vendors list for each of the project items. Review sub-contracts, purchase orders and letters of intent. Meet department productivity and quality goals. Coach and provide career development advice to staff, set employee development objectives and conduct employee performance reviews. Contribute in problem solving of any conflicts arrising between suppliers/sub-contractors and site. Review catalogs, industry periodicals, directories, trade journals, Internet sites, and consult with others to locate necessary goods and services to assist in improving the division and the department function and effectiveness. Attend meetings, trade shows, conferences, conventions and seminars necessary to network with others involved in the Procurement process (subcontractors, suppliers, etc.) to improve the division and the department function and effectiveness. Handle other responsibilities as assigned Minimum Qualification & Requirements Qualification BSC Engineering Master Degree in Business or Public Administration (preferable) Education: BSC Engineering in Mechanical or electrical only<br><br>Total Years of Experience 10 years <br>+<br>Professional Certification PRMG/PMP/ CIPSWork Experience (Previous work Industries)10+ years’ experience in the same filed Language Very good command of the English language Computer Skills Good computer skills Internet skil<br>ls

Tasks, Roles & Responsibilities Manage all subordinates (Section Heads & Engineers) in performing their delegated tasks in light of the department strategy. Manage staff, including but not limited to: work assignments, employee vacations, employee breaks, overtime assignment, back-up for absent employees, etc. Ensure that the performance of various assigned tasks, and the conduct of staff within the section are in accordance with the Procurement Department policies and procedures. Asist in preparing periodic performance reports for the section and provide input into the Procurement's performance report. Review the section progress reports and direct work plans to ensure alignment with the department targets. Review and quality assure all services and work-products delivered by the section in compliance with established policies and procedures Assist in the recommendation, development and maintain the Department policies, procedures and standards to reach organizational short intermediate objectives. Coordinate with the various Project Mangers for identifying materials, services and equipment requirements and for selection of potential suppliers/vendors and negotiate prices with the selected supplier. Review, the RFPs/RFQs for the sufficiency of the documents. Manage the negotiation of contracts with vendors/suppliers of the required services, analyze prices, specifications, delivery dates and endorse the best bid among potential suppliers. Establish professional relationships with suppliers/vendors. Review/analyze the possibilities to purchase or rent equipments and materials, research costs and expenditures by the Procurement Department and provide recommendations to improve internal procurement activities and sources. Contribute in assessing supplier performance, supplier evaluation and recommendations. Represent the company in negotiations with sub-contracts/purchase orders and formulating policies with suppliers in light of the department policies and procedures. Report to the Department’s Sr. Manager unresolved problems for recommendations and decisions. Study project’s main contract documents. Review the suggested vendors list for each of the project items. Review sub-contracts, purchase orders and letters of intent. Meet department productivity and quality goals. Coach and provide career development advice to staff, set employee development objectives and conduct employee performance reviews. Contribute in problem solving of any conflicts arrising between suppliers/sub-contractors and site. Review catalogs, industry periodicals, directories, trade journals, Internet sites, and consult with others to locate necessary goods and services to assist in improving the division and the department function and effectiveness. Attend meetings, trade shows, conferences, conventions and seminars necessary to network with others involved in the Procurement process (subcontractors, suppliers, etc.) to improve the division and the department function and effectiveness. Handle other responsibilities as assigned Minimum Qualification & Requirements Qualification BSC Engineering Master Degree in Business or Public Administration (preferable) Education: BSC Engineering in Mechanical or electrical only<br><br>Total Years of Experience 10 years <br>+<br>Professional Certification PRMG/PMP/ CIPSWork Experience (Previous work Industries)10+ years’ experience in the same filed Language Very good command of the English language Computer Skills Good computer skills Internet skil<br>ls

Scope The Country Product Manager - Ocean Freight is responsible for developing and executing the country’s Ocean Freight (FCL/LCL) product strategy. Ensures competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L performance. Drives digital adoption, product competitiveness, and customer satisfaction through coordinated action with Sales, Operations, and Regional Product Teams.<br>Responsiblities Product Strategy & Market Positioning Build and execute the national Ocean Product road map aligned with regional/global product teams. Analyze market trends,competitor activities,regulations, and customer behaviors to identify growth opportunities. Deploy standardized global/regional solutions (digital tools,product programs)adapted to local needs. Generate and share consistent market intelligence reports for internal stakeholders. Operational Execution & Process Optimization Operational Oversight: Oversee daily FCL/LCL operations, ensuring high service quality and seamless coordination between carriers, ports, truckers, and customs brokers. Risk Mitigation: Proactively manage operational risks—including port congestion, equipment imbalances, and transit delays—by implementing robust contingency plans. Commercial Management: Manage local tariffs and ensure accurate, competitive pricing for all spot and non-standard requests. Training & Enablement: Deliver specialized product and system training to Sales and Operations teams, aligning local execution with Regional and Global Product Team standards. Commercial Leadership & P&L Ownership P&L Management: Own the country’s Ocean Freight P&L, with direct accountability for revenue growth, margin optimization, and strict cost control. Tender Leadership: Lead the country-level ocean tender process and partner with the Sales team to secure strategic accounts and identify new trade opportunities. Key Account Engagement: Engage directly with high-value customers when necessary to drive commercial success and strengthen partnerships. Procurement Excellence: Drive significant cost savings through aggressive carrier negotiations and disciplined allocation management. Stakeholder, Carrier & Compliance Management Stakeholder Engagement: Maintain and develop relationships with local carriers, NVOs, port authorities, terminals, and key clients. Performance Management: Conduct QBRs with Carriers to align on performance KPIs and resolve disputes, including rollovers, D&D, and ETA issues. Compliance Oversight: Ensure full compliance with customs, sanctions, safety rules, and local regulations. Executive Escalation: Act as the primary escalation point for major operational or commercial issues. <br>Qualifications / Experience Qualifications & Requirements Education: Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, or a related field (MBA preferred). Experience: Minimum 5–7 years’ experience in the ocean freight forwarding industry, with a strong background in ocean freight operations and procurement roles. Industry Knowledge: Deep understanding of global shipping markets, Incoterms, and carrier contracts. Technical Skills: Proficient in data analysis tools and ERP/Transportation Management Systems (TMS). Sustainability: Solid understanding of ESG and sustainability programs within the freight and logistics sector. Communication: Fluent in English; proficiency in additional languages is a plus. Mobility: Willingness to travel as required.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity:</strong></p><br><br><p>We are looking for a highly motivated and results-driven Area Manager to lead and manage Managed Services and Field Services operations across assigned customer accounts and operational areas. The role requires strong leadership, operational excellence, customer management, and telecom field operations experience to ensure high-quality service delivery and achievement of contractual commitments.</p><br><br><p><strong>What you will do:</strong></p><br><br><ul><li>Manage end-to-end Managed Services and Field Services operations across assigned areas and customer accounts.</li><li>Ensure achievement of contractual SLAs, KPIs, and operational performance targets.</li><li>Manage Field Service Operations (FSO) resources, ASPs, subcontractors, and cross-functional stakeholders to support operational excellence.</li><li>Coordinate preventive and corrective maintenance activities while driving continuous operational improvements.</li><li>Manage customer engagement, operational escalations, and day-to-day business operations with high responsiveness.</li><li>Collaborate with internal Ericsson stakeholders including Sourcing, ASPM, ARPM, and other operational functions to enhance delivery efficiency.</li><li>Ensure compliance, ethics, and exhibit exemplary role-model leadership behaviors.</li><li>Drive EHS awareness, compliance monitoring, risk mitigation, and continuous improvement initiatives across field operations.</li><li>Drive cost optimization, resource efficiency, and operational improvement initiatives.</li><li>Coach and develop team capabilities while promoting a productive, creative, and learning-oriented culture.</li><li>Support smooth transition and integration of new Managed Services customer solutions into existing operational processes, procedures, and structures.</li><li>Support mobile network operations and service delivery across telecom environments for customer accounts.</li></ul><p><strong>The skills you bring:</strong></p><br><br><ul><li>Bachelor’s degree in Telecommunications, Engineering, Information Technology, or a related field.</li><li>Strong experience in telecom field operations, managed services, or network operations management.</li><li>Proven experience in leading operational teams and managing subcontractors or ASPs.</li><li>Strong knowledge of telecom network operations, maintenance activities, and service delivery management.</li><li>Excellent stakeholder management, communication, and customer engagement skills.</li><li>Strong analytical, problem-solving, and decision-making capabilities.</li><li>Knowledge of EHS standards, compliance requirements, and operational governance.</li><li>Ability to work in a dynamic and fast-paced operational environment.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;785356 </p><br><br><br><br> </div>

A strategic and results-oriented Sales Strategy & Trade Marketing Manager is responsible for leading the company’s trade marketing and promotion functions to drive sustainable business growth and strengthen market presence across all channels. The role focuses on developing sales strategies, enhancing in-market execution, maximizing trade investments, and ensuring effective promotional activities aligned with business objectives and brand priorities.<br>Responsibilities Develop and lead the annual trade marketing and promotion strategies, including channel strategies, visibility solutions, merchandising standards, and planograms, to maximize business growth, market performance, and execution excellence in alignment with commercial objectives and channel priorities. Analyze sales performance, promotional ROI, market trends, customer behavior, and channel performance to identify opportunities, risks, and corrective actions. Ensure accurate and up-to-date market intelligence, channel data, competitive analysis, and customer insights through continuous monitoring of competitor activities, promotional campaigns, and market dynamics to support business decisions and maintain competitive advantage. Identify new business opportunities, channel expansion areas, and innovative trade initiatives to increase market penetration and sales performance. Manage trade marketing and promotion budgets effectively to maximize ROI while controlling operational and promotional expenses. Develop and manage contractual trade terms, commercial agreements, visibility standards, execution commitments, KPIs, and operational standards for wholesalers and trade channels while ensuring full compliance with company policies and commercial objectives. Evaluate sales destinations and channel performance regularly to identify development opportunities and implement corrective action plans when required. Build and maintain strong relationships with key stakeholders to support long-term business growth. Design, implement, and monitor reward & recognition (R&R) programs for wholesalers to drive engagement, loyalty, and sales performance. Coordinate with sales, marketing, supply chain, finance, HR, and content teams to ensure smooth execution of commercial and promotional initiatives. Lead, manage, coach, and motivate the team to achieve business objectives and maintain high levels of execution quality and operational effectiveness. Conduct regular field coaching and performance review sessions to strengthen team capabilities, improve execution standards, and drive continuous improvement. Foster a high-performance culture focused on teamwork, customer service, accountability, and excellence in execution.<br><br>Qualifications<br>Bachelor’s degree in BA, Marketing, or any related field. An MBA or relevant postgraduate studies is a plus.10–15 years of experience in Sales, Trade Market, Commercial Strategy, promotions management, and channel development. Minimum 5 years in a managerial role leading trade marketing, promotion, or commercial teams. Experience in FMCG, Education, Retail, and Publishing is an advantage. Proficient in Microsoft programs, Power PI, and AI Tools Commercial Excellence Skills Strong strategic thinking capabilities. Excellent analytical and data interpretation skills. Strong planning, organizational, and project management skills. Excellent communication and presentation skills. Strong negotiation and relationship management skills. High problem-solving and decision-making capabilities. Strong leadership, coaching, and people management skills. Ability to work in a fast-paced and dynamic business environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Credit Assessment and Risk Management:</p><br><p>· Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</p><br><p>· Review and approve credit applications, ensuring they meet the hotel’s credit policy.</p><br><p>· Analyze customer financial history and determine appropriate credit limits for each account.</p><br><p>· Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><br><p>Accounts Receivable Management:</p><br><p>· Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</p><br><p>· Follow up on outstanding accounts and overdue payments to ensure timely resolution.</p><br><p>· Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</p><br><p>· Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</p><br><p>Credit Policy Enforcement:</p><br><p>· Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</p><br><p>· Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</p><br><p>· Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><br><p>Collections and Dispute Resolution:</p><br><p>· Lead and manage the collections process, working with customers to ensure timely and full payment.</p><br><p>· Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</p><br><p>· Negotiate payment arrangements with clients who may be facing financial difficulties.</p><br><p>· Work with the legal department or external collections agencies when necessary to recover overdue payments.</p><br><p>Reporting and Financial Analysis:</p><br><p>· Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</p><br><p>· Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</p><br><p>· Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><br><p>Team Leadership and Supervision:</p><br><p>· Supervise and train the accounts receivable and credit team to ensure efficient operations.</p><br><p>· Provide guidance on credit management best practices, improving team performance and reducing errors.</p><br><p>· Foster a collaborative and effective working environment within the credit and finance departments.</p><br><p>Internal and External Coordination:</p><br><p>· Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</p><br><p>· Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</p><br><p>· Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><br><p>Compliance and Documentation:</p><br><p>· Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</p><br><p>· Maintain accurate records of all credit agreements, transactions, and payment history.</p><br><p>· Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People &amp; Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People &amp; Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning &amp; Talent Development &amp; Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&amp;L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</p><br><p>· Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</p><br><p>o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</p><br><p>o Strong ability to analyze financial data, assess credit risks, and make informed decisions.</p><br><p>o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</p><br><p>o Ability to manage financial records and ensure accuracy in all credit-related activities.</p><br><p>o Ability to resolve issues related to billing, collections, and disputes effectively.</p><br><p>o Experience in supervising and guiding a team to meet departmental objectives.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Role Purpose:<br>The IT Quality Assurance Manager will be responsible for identifying gaps across IT and IT -related business processes within the bank, driving process enhancements, and ensuring alignment with IT governance standards, regulatory expectations, and internal control requirements. This role will focus on improving process efficiency, control effectiveness, ownership clarify, documentation quality, and performance measurement across key IT Processes, including incident, problem, change, vendor, demand, project delivery, business analysis, service transition and testing governance processes.<br>The role will work closely with IT Quality, PMO, Governance, IT Risk, Development, Operations, and other Process Owners to define improvement actions, establish KPIs, / KRIs, monitor progress, and support continual improvement across IT.<br>Key Responsibilities:<br>Process Gap Analysis: Assess current IT and IT-related business processes, identify inefficiencies, bottlenecks, unclear ownership, missing controls, documentation gaps, and recurring process issue and propose relevant improvements. Process Enhancement: Design and implement optimized workflows, process maps, RACI matrices, Control points escalation paths, templates, and standard operating procedures across incident, problem, change, vendor, demand, project, service transition, testing governance and business analysis management. Governance Alignment: Ensure all processes improvements adhere to IT governance frameworks, internal policies, and regulatory requirements, audit expectations, and relevant best practices such as ITIL, COBIT, ISO 20K, ISO 27k, PMI, and Agile. Project & PMO Process Engagement: Actively participate in demand and project delivery improvement initiatives, ensuring process improvements are embedded in PMO-governed delivery lifecycle stages, including demand intake, prioritization, project initiation, delivery governance, change control, testing readiness, service transition, and post-implementation review. Testing Process Improvement: Support improvement of testing-related processes, templates, entry/exit criteria, defect management workflow, UAT process, and testing governance in coordination with the IT Testing Control Manager, without owning testing execution, test approval, or testing sign-off. Stakeholder Collaboration: Work closely with IT Quality, Governance, PMO, IT Risk, Development, Operations, Testing, Vendor Management, and business stakeholders to align process improvements with organizational goals and operational priorities. Continuous Improvement: Establish and maintain a continual improvement register, define KPIs/KRIs, track improvement actions, monitor process effectiveness, and drive ongoing enhancements based on data, lessons learned, audit observations, incidents, and stakeholder feedback. Dashboarding & Reporting: Develop process improvement dashboards and management reports covering process health, improvement progress, overdue actions, recurring gaps, KPI/KRI trends, and benefits realization.<br>Required Skills & Competencies:<br>Strong background in IT process management, IT quality, governance, and continual improvement. Experience with incident, problem, change, vendor, demand, project delivery, testing governance, and business analysis management frameworks. Solid knowledge of project management methodologies (e.g., PMI, Agile, stage-gate governance, and project delivery lifecycle controls). Analytical mindset with ability to identify process gaps, control weaknesses, recurring issues, root causes, and improvement opportunities. Strong capability in designing process maps, RACIs, workflows, SOPs, KPIs, KRIs, dashboards, and improvement action plans. Excellent communication, facilitation, stakeholder management, and change management skills. Ability to work across multiple IT and business teams and drive organizational change. Strong follow-up discipline with the ability to track actions, challenge delays, and escalate blocked improvements when required.<br>Qualifications:<br>Bachelor’s degree in IT, Computer Science, Engineering, Business Information Systems, or related field (Master’s preferred). Professional certifications such as ITIL, PMP, or COBIT, Lean Six Sigma, ISO 20000, ISO 27001, or Business Process Management are highly desirable. Minimum 7–10 years of experience in IT governance, IT quality, IT service management, PMO governance, process improvement, or operational excellence roles. Banking or financial services experience is strongly preferred. Practical experience in process mapping, gap analysis, root cause analysis, dashboarding, KPI/KRI definition, and continual improvement tracking.

Job Title: Equipment Maintenance Manager<br>Job Summary Manage the maintenance, repair, and operational readiness of company heavy equipment, vehicles, and machinery, ensuring reliability, minimizing downtime, and maintaining efficient project operations.<br>Key Responsibilities Develop and implement preventive and corrective maintenance plans. Oversee daily maintenance, repairs, inspections, and equipment servicing. Manage maintenance budgets, schedules, spare parts, and resources. Supervise maintenance technicians, mechanics, and external service providers. Monitor equipment performance, downtime, and maintenance costs. Manage spare parts and maintenance inventory to ensure availability and cost control. Ensure compliance with HSE and equipment safety standards. Maintain accurate equipment records, maintenance logs, warranties, and service contracts. Prepare maintenance reports and performance analysis. Recommend equipment improvements, replacements, and new technologies.<br>Requirements Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or related field.10–15 years of equipment maintenance experience, preferably in construction, mining, or heavy industry. Strong knowledge of heavy machinery, hydraulics, and mechanical systems. Experience with ERP/CMMS and maintenance management systems. Strong leadership, problem-solving, budgeting, vendor negotiation, and communication skills. CMRP, PMP, or equivalent certification is an advantage.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related). Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry). Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level. Property / Asset management: Proper management of the property and facility, plus asset management and tracking. Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency. Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc. Managing Productivity, work standards, and development of store staff. Monitoring and managing the store costs VS budget for the section. Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level). Monitoring financial and operational performance of each store and initiating required actions for improvement. Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly. Developing action plans with the department manager to address weak areas in need of improvement. Instituting training and developmental programs for staff and monitoring effective implementation. Monitoring product range availability according to selected store product range. Develop preventive and regular maintenance plans<br><br>Qualifications<br><br>You have at least 7+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous

instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>As a Marketing Manager you will be responsible for defining, implementing & executing strategic marketing plans that align with marketing & business objectives in order to attract new customers and retain existing ones. You will work closely with cross-functional teams to ensure that all marketing efforts are coordinated and optimized for maximum impact. You will also be responsible for analyzing market trends and customer insights to identify new opportunities for growth.<br><br>Strategic Market Ownership: Define and execute Egypt’s localized marketing strategy aligned with commercial goals, unit economics, and growth targets. Team Leadership & Mentorship: Directly manage, develop, and coach a team of 3 Marketing Executives, fostering a high-performance culture, setting clear KPIs, and guiding daily campaign execution. Integrated Campaign Management: Oversee end-to-end 360-degree campaigns (digital, OOH, activations, trade marketing) tailored to Egyptian consumer behavior and regional nuances. Cross-Functional Synergy: Partner with Commercial, Operations, CRM, and Performance Marketing teams to ensure campaign hooks drive immediate app orders and high lifetime value (LTV). Data & ROI Optimization: Track, analyze, and optimize campaign metrics (CAC, conversion rates, order frequency, ROI) to extract actionable insights and ensure maximum return on marketing spend. Agency & Partner Ecosystem: Build and manage high-yielding relationships with local creative agencies, production houses, influencers, and FMCG co-marketing partners. Budget & Commercial Leadership: Manage the Egypt marketing budget, ensuring cost-efficiency, strict ROI tracking, and aligned reporting for the Marketing Director.<br><br>Qualifications<br><br>Bachelor’s degree in Marketing, Business Administration, or a related field5–8 years of progressive marketing experience (Experience in Q-Commerce, tech startups, or FMCG in Egypt preferred). Demonstrated ability to lead, mentor, and build high-performing marketing teams while prioritizing workflows in a fast-paced environment. Strong analytical skills and the ability to use data to make informed decisions Experience with digital marketing platforms and tools, including social media, email marketing, and web analytics Familiarity with the latest trends and best practices in marketing<br><br>What You Will Bring<br><br>Excellent communication and interpersonal skills Strong organizational and project management skills Ability to work independently and manage multiple projects simultaneously Strong analytical skills to develop long-term marketing strategies Innovative mindset to design impactful campaigns and content Ability to identify challenges and develop effective solutions Build strong relationships across teams and external partners

Job Purpose<br>To strengthen the company's market position by developing and managing strategic relationships with key accounts and pharmacy chains, driving product accessibility, increasing market share, and ensuring the successful execution of account strategies. The role is responsible for identifying business opportunities, negotiating commercial agreements, and collaborating cross-functionally to achieve sustainable business growth within the pharmaceutical sector.<br>Key Responsibilities1. Key Account Management & Relationship Building• Develop, manage, and maintain long-term relationships with assigned key accounts, pharmacy chains, and strategic customers.• Build strong partnerships with key stakeholders and decision-makers to enhance customer satisfaction and business collaboration.• Strengthen product positioning and brand image across assigned accounts through effective account management strategies.• Act as the primary point of contact for key customers, ensuring timely resolution of business needs and concerns.<br>2. Business Development & Commercial Growth• Identify new business opportunities to increase product penetration, market share, and revenue growth.• Develop and execute strategic account plans aligned with business objectives and commercial priorities.• Create and implement action plans targeting healthcare professionals and key decision-makers to maximize business opportunities.• Support national and regional initiatives that improve patient access to pharmaceutical products.<br>3. Commercial Negotiation & Account Planning• Lead the negotiation and execution of annual commercial agreements with pharmacy chains and key customers.• Ensure agreements deliver mutual value while supporting company profitability and strategic objectives.• Monitor contract implementation and ensure compliance with agreed commercial terms.• Collaborate with internal stakeholders to optimize account performance and customer engagement.<br>4. Cross-Functional Collaboration• Work closely with Sales, Marketing, Supply Chain, Medical, Finance, and other cross-functional teams to execute strategic account plans.• Coordinate internal resources to ensure successful implementation of customer initiatives and promotional activities.• Support the alignment of commercial strategies across different business functions.<br>5. Performance Monitoring & Reporting• Monitor key account performance using sales data, market insights, and business KPIs.• Analyze account performance and identify opportunities for continuous improvement.• Maintain accurate customer information and account records within CRM systems while ensuring compliance with data privacy requirements.• Prepare regular business reports and provide recommendations to support strategic decision-making.<br>6. Continuous Improvement & Market Insights• Monitor market trends, competitor activities, and customer needs to identify growth opportunities.• Recommend innovative commercial approaches to improve customer engagement and business performance.• Contribute to continuous improvement initiatives that enhance account management effectiveness and operational excellence.<br>Qualifications Education Bachelor's degree in Pharmacy, Veterinary Medicine, or a related field.<br>Experience• Minimum of 5 years of experience in the pharmaceutical industry.• At least 3 years of experience as a Key Account Manager within the pharmaceutical sector.• Proven experience managing key accounts, pharmacy chains, hospital accounts, or tender business.• Experience in commercial operations and pharmaceutical distribution channels is highly preferred.<br>Requirements• Strong knowledge of pharmaceutical sales, key account management, and commercial negotiation.• Excellent relationship management and stakeholder engagement skills.• Strong analytical and business planning capabilities.• Excellent negotiation, communication, and presentation skills.• Ability to collaborate effectively across cross-functional teams.• Strong project management and organizational skills.• Proficiency in CRM systems and Microsoft Office applications.• Willingness to travel as required for business needs.

Role purpose Own the finance engine across all markets. This role ensures that revenue, costs, margins, and profitability are accurately captured, forecasted, and actively managed. The Finance Manager partners with Sales, Operations, and Country Heads to enforce pricing discipline, margin floors, and data integrity, and to ensure the company hits its profit targets, not just revenue. This is a hands-on role combining FP&A, pricing, commercial analytics, and systems ownership (Odoo + Excel).<br><br>Key responsibilities1) Commercial performance ownership Own gross margin, contribution margin, and net profitability by client, job, and country.oversee margin floors, markup multiples, and pricing guardrails by job type and source. Identify margin leakage, pass-through disguised as revenue, and cost overruns.2) FP&A: planning, forecasting, and targets Build and maintain bottom-up and top-down forecasts Translate annual profit targets into assignable monthly sales targets for commercial teams. Reverse-engineer topline targets to deliver EBITDA and net profit objectives. Run scenario analysis (price uplift, volume shift, cost inflation, GM floor changes). 3) Data governance, QA, and consolidation Define and enforce standard data structures across markets. Own monthly data QA:duplicates, missing costs, zero-cost rows, negative margins, outliers, date inconsistencies. Ensure costs are fully allocated (actual or estimated with documented logic). Consolidate multi-country data into a single source of truth.4) Pricing, quoting, and deal support Partner with Sales to:approve pricing below floor,structure pass-through + fee models,assess deal profitability before commitment. Build pricing tools and calculators (Excel-based, auditable). Review large or strategic deals pre-signature.5) Systems & reporting (Odoo + Excel power user) Own commercial reporting logic in Odoo:ensure correct capture of jobs, invoices, costs, and client attributes. Build and maintain Excel-based commercial models:formula-driven, refreshable, auditable. Automate reporting using Power Query and standardized templates. Train country teams on correct data entry and reporting standards.6) Executive reporting & decision support Deliver a monthly commercial dashboard:revenue, GM%, GP, mix, client concentration, pass-through rate.. Present insights and recommendations to leadership:where to grow, where to reprice, where to stop. Track execution of commercial actions and quantify impact.<br><br>Deliverables (what this person is accountable for) Monthly consolidated commercial P&L (by country, client, job).12-month rolling forecast with profit scenarios. Annual budget and mid-year reforecast. Client profitability scorecards. Pricing and margin governance framework. Sales team targets (Client × Month) with profitability indicators.<br><br>Required profile Experience5–8+ years in Finance / FP&A / Business Finance. Strong exposure to pricing, margin management, and deal economics. Multi-country or multi-entity experience preferred. Job/project-based business experience is a strong plus. Technical (must-have) Advanced Excel (Power Query, pivots, dynamic formulas, scenario models, power bi). Strong experience with ERP systems (Odoo strongly preferred). Ability to build end-to-end financial models with clear assumptions and controls. Commercial & behavioral Strong commercial judgment Very detail-oriented with a strong control mindset. Clear communicator with senior stakeholders. Education Finance, Accounting, or Economics degree. MBA / CPA / ACCA is a plus, not mandatory.

Roles & Responsibilities About The Role As a Dev Manager at Flairs Tech, you will lead the engineering organization that delivers our AI powered call-receptionist platform for restaurants. Your mission is to foster a healthy, high-performing development culture, orchestrate the full software delivery life cycle from roadmap planning alongside leadership through release and post production monitoring and ensure our solutions are scalable, and secure. You will combine strong technical acumen with empathetic people leadership to guide multiple cross-functional squads, align technical strategy with product goals, and champion continuous improvement across processes, tooling, and code quality. What You'll DoPeople & Team Leadership Help Hire, onboard, mentor, and retain high-calibre engineers; conduct regular 1-on-1s and career-growth planning. Foster a culture of ownership, and continuous learning. Delivery & Process Ownership Own helping with sprint planning, backlog grooming, and release management, ensuring predictable, high-quality output. Track velocity and capacity, optimize workflows, and champion lean/agile best practices. Internal Operational Systems Build, and maintain the tooling and integrations that drive customer support, billing, onboarding, and account-management workflows (e.g., Intercom, Stripe, subscription management, usage metering). Partner with Support and Finance leads to translate process pain points into elegant, automated solutions, instrument KPIs (CSAT, first-reply time, invoice accuracy), and iterate for continuous improvement. Technical Oversight Help guide architectural decisions for our Type Script / Next.js frontend, Python services, and AWS infrastructure (Lambda, ECS, API Gateway, Cloud Watch, etc.). Lead code-review standards, enforce automated testing (unit, integration, e2e), and uphold SOC 2 requirements. Operational Excellence & Dev Ops Evolve CI/CD pipelines, observability dashboards (Sentry, Cloud Watch), and on-call rotations to ensure 99.9 % uptime. Champion performance, cost-optimization, and security hardening across services. Strategic Planning & Stakeholder Communication Provide clear status updates, KPIs, and risk assessments to executives and board-level stakeholders. Contribute to long-term product and platform strategy, capacity planning, and budget management. What You Bring Leadership Experience: 3 + years managing software-engineering teams, preferably in fast-paced startups or Saa S environments. Technical Depth: Hands-on background with modern web stacks (Type Script/React/Next.js), cloud architecture (AWS), and microservices. Process Mastery: Track record of implementing and refining agile/Scrum or Kanban frameworks that balance speed with quality. Operational Systems Fluency: Proven success automating support, billing, or similar back-office workflows via Saa S integrations and custom tooling. Communication Skills: Ability to translate complex technical concepts for non-technical audiences and inspire cross-team alignment. Analytical & Strategic Thinking: Data-driven approach to prioritization, resource allocation, and continuous improvement. Mentorship & Empathy: Passion for coaching engineers, giving actionable feedback, and building inclusive, high-trust teams. Adaptability: Comfort navigating ambiguity and changing priorities inherent to a high-growth startup. Bonus Points For Experience with AI products, speech technology, voice agents Prior stewardship of SOC 2, PCI-DSS, or other compliance initiatives. Dev Ops chops (Terraform, Kubernetes, Git Hub Actions) and performance-tuning expertise. Familiarity with observability stacks (Open Telemetry, Datadog) and cost-optimization strategies.

Job Summary<br><br>We are seeking a results-driven Senior Product Manager to own and drive a critical part of Aumet’s Pulse product roadmap, with a focus on the Inventory squad. This role will lead product strategy and execution related to pharmacy onboarding, self-onboarding, inventory onboarding, product activation, and trial-to-paid conversion.<br><br>The ideal candidate will combine strategic thinking with hands-on product delivery, strong stakeholder management, and a customer-centric mindset. This role requires someone who can translate business goals, pharmacy needs, and market insights into clear product priorities that drive measurable business impact.<br><br>Key Responsibilities<br><br>Define and own the product roadmap for the Inventory squad within Aumet Pulse. Gather, analyze, and prioritize customer needs, pharmacy pain points, market trends, and internal business requirements. Translate product strategy into clear requirements, user stories, success metrics, and actionable delivery plans. Collaborate closely with Engineering, Design, Sales, Operations, Commercial, and Customer-facing teams to deliver high-impact product improvements. Improve pharmacy onboarding, self-onboarding, inventory onboarding, product activation, and trial-to-paid conversion. Lead cross-functional teams through the product development lifecycle, including discovery, planning, execution, launch, and post-launch analysis. Define and monitor product KPIs, analyze user behavior, and use data to guide prioritization and product decisions. Prioritize features, enhancements, and fixes based on business value, customer impact, technical feasibility, and product strategy. Communicate priorities, trade-offs, progress, risks, and outcomes clearly to stakeholders and leadership. Gather feedback from pharmacies, internal teams, and market insights to identify product gaps and improvement opportunities.<br><br>Required Qualifications<br><br>4–7 years of experience in product management, preferably within B2B Saa S, marketplace, ERP, healthcare-tech, pharmacy-tech, or operational products. Proven experience owning product roadmaps, writing product requirements, defining success metrics, and working closely with engineering teams. Strong understanding of Agile/Scrum methodologies, backlog prioritization, sprint planning, and product delivery cycles. Strong analytical and data literacy skills, with the ability to use data and customer insights to make product decisions. Excellent communication, prioritization, stakeholder management, and problem-solving skills. Ability to work cross-functionally with Engineering, Design, Sales, Operations, Commercial, and Customer Support teams.<br><br>Preferred Qualifications<br><br>Background in pharmacy, healthcare-tech, pharmacy-tech, ERP, marketplace, or B2B Saa S products. Experience with inventory, ordering, procurement, pharmacy operations, onboarding, activation, or trial-to-paid conversion workflows. Experience improving product adoption, retention, conversion, or customer activation. Strong customer discovery skills and ability to translate user pain points into product opportunities. Experience working in fast-paced, product-led, or scale-up environments.<br><br>Skills And Competencies<br><br>Product strategy and roadmap ownership Customer-centric thinking and problem solving Data-driven decision making Prioritization and trade-off management Cross-functional leadership and collaboration Stakeholder management and communication Business acumen and product delivery execution Adaptability in a fast-paced environment<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration, Computer Science, Information Technology, Engineering, Pharmacy, Product Management, or any related business, technical, healthcare, or product-related field. Product Management, Agile, Scrum, UX, or related certifications are a plus.

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of the Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape. .<br>Our success is powered by our people. Our culture is what makes Beside a fun and rewarding place to work. We encourage our employees to act like entrepreneurs and we are always seeking new ways to amaze the customer.<br>Store Manager<br>The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.<br>Responsibilities Support the Management Team in achieving store and KPI targets in order to meet the overall organizational objectives. Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Maintain up-to-dateproduct knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.<br>Qualifications High school education or equivalent experience2+ years' store management experience Customer centric with a positive attitude Knowledge of changes in fashion trends

About Rahal<br><br>Rahal is the travel mini-app inside Iraq's Super Qi ecosystem; a Rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services. We make travel simple, safe, and accessible to everyone, everywhere.<br><br>As part of our growing Product & CX Office, you'll play a key role in shaping the traveler experience end-to-end, working at the intersection of product, engineering, and commercial growth.<br><br>Role Overview<br><br>We're looking for a hands-on Product Manager who thrives in fast-moving environments and owns the product lifecycle from discovery to delivery.<br><br>You'll translate Rahal's traveler-first vision into intuitive experiences, lead agile delivery with cross-functional teams, and continuously improve our OTA systems (flights, hotels, and digital add-ons like e SIMs).<br><br>This is a role for builders; someone who can turn ambiguity into clarity, and ideas into delightful, scalable products.<br><br>Key Responsibilities<br><br>Product Ownership & Delivery<br><br>Own the full delivery lifecycle: define, prioritize, and refine the product backlog aligned with Rahal's strategy and traveler needs. Ensure stories meet the Definition of Ready with clear acceptance criteria before each sprint Collaborate with engineering and QA to guarantee timely, high-quality delivery Remove blockers, maintain sprint velocity, and drive cross-functional alignment around delivery milestones<br><br>Traveler-First Experience<br><br>Champion the traveler's perspective-ensure simplicity, transparency, and reliability in every flow (search, booking, payment, support). Review UX/UI designs and prototypes, providing actionable feedback that balances usability and commercial goals Partner with marketing and CX teams to ensure new features translate into real traveler value and measurable adoption<br><br>Insights & Market Intelligence<br><br>Conduct ongoing competitive benchmarking across OTAs and super-apps, spotting trends in personalization, ancillary upselling, and AI-driven recommendations. Translate data insights into roadmap opportunities that improve NPS, conversion, and retention Stay ahead of travel-tech innovation-from dynamic pricing to AI-powered targeting and automated support journeys<br><br>Cross-Functional Leadership<br><br>Work closely with commercial, operations, and partnerships teams to define and execute product releases Communicate progress clearly across business and tech teams, ensuring everyone understands why we build what we build Perform any additional duties as directed by the CEO or Senior Product Manager<br><br>Qualifications<br><br>At least 4 years of experience in Product Management, Product Ownership, or UX roles Preferred - Hands on experience with consumer facing products (High preference for experience with Travel sector) Proven track record managing agile backlogs, writing user stories, and running SCRUM ceremonies Analytical mindset: can interpret data, diagnose friction points, and recommend actionable improvements Solid understanding of UI/UX design and software QA, able to review wireframes, flows, and test cases with confidence Excellent stakeholder management; can align developers, designers, and commercial teams around shared outcomes Strong written and verbal communication skills in English; Arabic is a huge plus<br><br>Personality Traits<br><br>???? Biased for Action, thrives in ambiguity, acts fast, and learns even faster.<br><br>???? Traveler-Obsessed, every decision starts with "How does this help the traveler?"<br><br>???? Team Player, collaborates naturally across functions and geographies.<br><br>⚙️ Operator Mindset, thrives in start-ups and scale-ups; comfortable navigating growth and chaos.<br><br>???? Strategic & Executional, balances long-term vision with hands-on delivery discipline.<br><br>Why Rahal<br><br>???? Be part of Iraq's fastest-growing travel platform inside the Super Qi ecosystem.<br><br>???? Work in a high-growth, entrepreneurial environment where ownership, speed, and creativity truly matter.<br><br>???? Collaborate with passionate builders shaping the future of digital travel in the Middle East.<br><br>???? Solve real traveler problems at scale from seamless flight booking to next-gen experiences.<br><br>???? Play a central role in Rahal's regional expansion across the GCC.

About Bosta:<br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>Job Code:<br>Incremental 2026OPER-149<br><br>About the Role:<br>We are looking for an experienced Labor Transportation Manager to lead the end-to-end employee transportation operation across multiple company locations.<br><br>The role will oversee transportation services for 2,000–3,000 employees, ensuring safe, reliable, efficient, and cost-effective transportation aligned with business and workforce requirements. The role will also be responsible for transportation planning, route optimization, supplier management, service quality, and cost control across all locations and shifts.<br>Job Responisbilities :<br><br>Lead and manage the end-to-end employee transportation operation across multiple locations and shifts Develop transportation plans based on workforce size, employee locations, shift patterns, and operational requirements Manage transportation services for 2,000–3,000 employees, ensuring adequate capacity and reliable coverage Plan and optimize routes, pickup points, schedules, and vehicle allocation to maximize efficiency and service quality Source, evaluate, onboard, and manage transportation suppliers and vendors Negotiate commercial terms, rates, contracts, and service agreements with transportation providers Establish clear SLAs, KPIs, and performance standards for all transportation suppliers Monitor supplier performance and ensure compliance with agreed service levels, taking corrective action when required Track and analyze key transportation metrics including on-time performance, trip completion, vehicle utilization, coverage, complaints, and cost per trip/employee Identify and implement opportunities for route optimization, capacity improvement, operational efficiency, and cost reduction Develop and manage the transportation budget, ensuring effective cost control and resource utilization Partner closely with Operations, HR, Finance, Facilities, and other stakeholders to ensure transportation plans support business needs Manage transportation incidents, service disruptions, employee complaints, and emergency transportation requirements Ensure all transportation providers comply with company policies, safety standards, legal requirements, and contractual obligations Develop contingency and business continuity plans to minimize the impact of transportation disruptions Drive continuous improvement initiatives to enhance service reliability, operational efficiency, employee experience, and cost effectiveness Lead, coach, and develop the transportation team, ensuring clear accountability and strong operational execution<br><br><br><br><br>Requirements : <br><br>5+ years of experience in Employee Transportation, Transportation, Fleet, Logistics, or a related field Proven experience managing large-scale employee transportation operations across multiple locations Experience managing transportation services for a large workforce, preferably 2,000+ employees Strong experience in vendor sourcing, supplier management, negotiation, and contract management Strong knowledge of route planning, transportation operations, capacity planning, and fleet utilization Proven experience in budget management and transportation cost optimization Strong analytical and problem-solving skills with the ability to make data-driven decisions Excellent negotiation, communication, and stakeholder management skills Strong leadership skills with experience managing and developing teams<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Cairo, Egypt Department: Marketing Reports to: Global Head of Marketing Headcount: 1 FTE<br>About the Role Ben is an AI-powered energy ecosystem brand with product lines spanning consumer electronics, clean energy, smart mobility, and home appliances.<br>We are looking for a creative and hands-on Social Media & Community Manager to manage Ben’s organic social media presence across MENA, with an initial focus on Ben AIoT and Ben Power.<br>You will be responsible for planning and publishing organic social media content, writing Arabic and English copy, creating basic visual assets, engaging with our online community, coordinating our Word-of-Mouth (WOM) program, and tracking content performance.<br>Key Responsibilities Plan and manage the monthly social media content calendar for Ben AIoT, primarily across Facebook, Instagram, Tik Tok, and Linked In. Prepare and maintain a dedicated Linked In content plan for Ben Power based on business priorities. Write clear, engaging social media copy in Arabic and English. Create and adapt basic social media visual assets using Adobe Photoshop, Canva, or similar design tools. Schedule and publish approved content accurately and on time. Manage the Ben AIoT Facebook community, including responding to comments and messages and escalating relevant inquiries. Independently coordinate the day-to-day execution of the WOM program, maintain participant records, and track engagement and results. Monitor social media trends, competitor activities, and relevant conversations across the MENA region. Own the monthly performance reports covering reach, engagement, community activity, content performance, and recommended improvements. Support marketing campaigns, product launches, and events by preparing the required social media content. Collaborate with the marketing and design teams to maintain consistent brand messaging and visual standards.<br>Job Requirements2–4 years of hands-on experience in social media management, content creation, or community management. Strong Arabic copywriting skills and professional working proficiency in English. A good understanding of Moroccan Darija is a plus. Hands-on experience with Facebook, Instagram, Tik Tok, and Linked In. Working knowledge of X. Experience creating and managing monthly content calendars. Ability to create or adapt basic social media visuals using Adobe Photoshop, Canva, or similar tools. Experience engaging with online communities and handling comments and messages professionally. Working knowledge of social media analytics and performance reporting. Good understanding of social media audiences and trends across Egypt and the wider MENA region. Strong organizational skills and the ability to manage multiple content deadlines. Experience with WOM, ambassador, referral, or community advocacy programs is an advantage but is not required. A portfolio or examples of previously managed social media accounts and content are required.<br>About Ben Ben is a global AI-powered energy ecosystem brand headquartered in Shenzhen. Starting with MENA, we develop accessible products across AIoT consumer electronics, clean energy, smart mobility, and home appliances.<br>With teams and partners across MENA, Ben combines engineering excellence with local insight to create accessible, intuitive technology for real people and real needs. Our vision is to become MENA’s most trusted AI-powered energy ecosystem brand. Guided by empathy, simplicity, and integrity, our “BEING MORE” philosophy reflects our belief that technology should help people live better and become more.<br>Join us in building a new generation of human-centered and culturally relevant technology for MENA and beyond.

CEQUENS is a leading global communications platform as a service (CPaa S) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, Whats App for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.<br><br>Job Summary<br><br>CEQUENS is seeking a motivated and results-driven Sales Manager to drive pipeline generation and new customer acquisition. Leading a team the successful candidate will be responsible for identifying and engaging prospective clients, generating qualified opportunities, conducting client meetings and product demonstrations, and supporting the sales team in achieving revenue growth objectives.<br><br>This role requires a proactive hunter mindset, with at least three days per week dedicated to client visits and field sales activities across Cairo. This targeted sales roles winning new business.<br><br>Key Responsibilities<br><br>Lead Generation & Qualification<br><br> Research and identify potential clients and key decision-makers within target industries Generate new business opportunities through cold calling, email outreach, social selling, networking, and field visits Qualify leads based on business needs, budget, authority, and timeline Build and maintain a healthy pipeline of qualified opportunities<br><br>Client Meetings & Product Demonstrations<br><br> Schedule and attend meetings with prospective clients Conduct product presentations and demonstrations of CEQUENS CPaa S solutions Understand customer challenges and identify opportunities where CEQUENS solutions can add value Follow up consistently to progress opportunities through the sales funnel<br><br>Field Sales Activities<br><br> Conduct client visits across Cairo a minimum of three days per week Develop relationships with decision-makers and influencers within target accounts Represent CEQUENS at industry events, networking activities, and customer engagements<br><br>Team Leading<br><br> Leading and managing a small sales team, ideally 2-5 people Managing performance against revenue, conversion and pipeline targets Coaching and mentoring sales team members<br><br>CRM & Data Management<br><br> Maintain accurate and up-to-date records of leads, opportunities, meetings, and activities within the CRM system Track sales activities and pipeline progression to ensure forecasting accuracy Ensure all client interactions are documented according to company standards<br><br>Collaboration & Feedback<br><br> Work closely with Sales, Marketing, and Pre-Sales teams to align outreach strategies and maximize conversion rates Share customer feedback, market insights, and competitive intelligence to support business growth<br><br>Market & Competitive Intelligence<br><br> Stay informed about industry trends, competitor offerings, and emerging technologies Effectively position CEQUENS solutions against competitors and communicate unique value propositions<br><br>Requirements<br><br>Education<br><br>Bachelor's degree in Business Administration, Marketing, Communications, Engineers or a related field<br><br>Experience<br><br> 3 years plus of experience in B2B sales, business development, lead generation, or hunting sales roles Experience within the technology, telecommunications, Saa S, cloud, or CPaa S industry is preferred<br><br>Skills<br><br> Proven experience of hunting and closing Technical product based clients Team leading experience Excellent presentation and relationship-building abilities Strong prospecting and lead qualification skills Ability to work independently and manage multiple opportunities simultaneously Excellent organizational and time management skills Proficiency in CRM systems and Microsoft Office tools Strong verbal and written communication skills Fluent in Arabic and English Achieve individual revenue and new customer acquisition targets

Job Objective:The Senior Manager – Social Media Content Performance Analysis is responsible for leading the measurement, analysis, and evaluation of content performance across social media platforms. The role transforms social media data, audience behavior, and content performance trends into actionable insights that support content strategy, platform optimization, audience growth, and business decision-making. Working closely with social media, Content, Marketing, Research, Data, and Commercial teams, the role provides a clear understanding of what content performs, why it performs, and how performance can be continuously improved across platforms.<br>Key Responsibilities:Lead social media content performance measurement, analysis, and reporting across all relevant platforms. Develop and maintain social media performance frameworks, KPIs, dashboards, and reporting standards aligned with content and business objectives. Analyze key social media metrics including reach, impressions, engagement, video views, watch time, retention, completion rates, follower growth, traffic, and audience behavior. Evaluate content performance across platforms such as Instagram, Tik Tok, You Tube, Facebook, X, Snapchat, and other emerging platforms. Identify high- and low-performing content, formats, topics, franchises, and platforms, highlighting the key drivers behind performance. Analyze performance by content type, including short-form video, long-form video, Reels, Shorts, Stories, posts, and other social-first formats. Translate social media data into clear, actionable recommendations that support content planning, publishing, optimization, and audience growth. Conduct deep-dive analyses across campaigns, titles, shows, talent, content formats, platforms, and audience segments. Monitor social media trends, platform developments, algorithm changes, competitor activity, and evolving audience consumption behaviors. Establish benchmarks and track social media performance against targets, historical results, platform benchmarks, and competitors. Identify emerging content opportunities and audience trends based on performance data. Partner with social media and Content teams to integrate performance insights into editorial and content planning. Collaborate with Marketing, Research, Data, and Commercial teams to provide social media insights that support wider business objectives. Present performance results, insights, opportunities, and recommendations to senior stakeholders through clear dashboards, reports, and presentations. Improve the efficiency and accuracy of social media reporting through automation, standardization, and enhanced analytics tools. Lead and develop the Social Media Content Performance Analysis team, ensuring analytical quality, consistency, and actionable outputs.<br>Qualifications / Requirements:Strong experience in data analytics Advanced understanding of social media KPIs, platforms metrics, audience behavior, and content consumption patterns. Strong knowledge of major social media platforms, particularly You Tube, Instagram, Tik Tok, Facebook, X, and Snapchat. Strong analytical and data interpretation skills, with the ability to translate complex performance data into clear insights and recommendations. Advanced proficiency in Microsoft Excel, including data analysis, reporting, performance tracking, and data visualization. Experience with native social media analytics tools such as You Tube Analytics, Meta Business Suite, Tik Tok Analytics, and other platform insights tools. Experience with visualization and reporting tools such as Power BI, Tableau, Looker, or similar platforms is preferred. Ability to develop dashboards, benchmarks, performance scorecards, and executive-level reports. Strong presentation and communication skills, with the ability to simplify complex data for non-analytical stakeholders. Experience managing teams and collaborating with cross-functional stakeholders. Experience within media, entertainment, broadcasting, streaming, or digital content is preferred.<br>Experience:8-10 years’ experience in digital content analysis. <br>Technical and Behavioral Competencies:Deep awareness of the social platform’s properties. Very good communication skills. Ability to create pricing strategy and business modelling for projects. Excellent presentation skills, communication, and management skills. Results Oriented Conflict Resolution Problem Solving Strategic Thinking Data Analysts