Activity Supervisor Jobs
9334 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">- high school diploma or equivalent<br>- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach We re expanding our team within Amazon Operations! If you re interested in joining a business where you can have fun, achieve amazing results and put smiles on people s faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers orders out to them in every step of the chain.<br>This is a varied, challenging role and every day is different!<br> <br>Key job responsibilities<br>You will <br> Create and cultivate a safe working environment by identifying safety opportunities across your work area<br> Manage and train our Associates to help deliver the best service for our customers<br> Ensure that customer orders are fulfilled in line with quality and safety guidelines<br> Continuously provide critical shift related information to frontline management and operators<br> Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts<br> Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training<br> Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- 1+ years of Microsoft Office products and applications experience<br> <br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.</p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Supervise maintenance and production of all items that need painting and furniture in the facility.<br>
Keep the technical services workshop up and running.<br>
Care for and repair all items needing painting in the facility.<br>
Perform tasks assigned by his or her manager that are related to the department and position.<br>
Take part in any work that requires the full participation of the Technical Service Department.<br>
Supervise scraping, sanding, priming, or sealing surfaces prior to painting in the facility.<br>
Repair any problems with keys and locks.<br>
Work on a shift basis and start the shift on time.<br>
Keep the workspace clean and ensure that it is cleaned after the work is complete.<br>
Must always maintain a clean and proper appearance and wear a uniform.<br>
Carry out other reasonable tasks that may be requested.<br>
Work according to the policies, procedures, and instructions identified by the Chief Engineer.</p>
<p>Take part in the Emergency Response Team.<br>
Carry out all responsibilities related to the quality management systems implemented at the facilities.<br>
Carry out all other duties assigned by managers and hotel management not specified in the job description.<br>
Must take all measures required for occupational and worker health and comply with all measures taken.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school or equivalent diploma.</li>
<li>Experience: At least 3 years of practical experience required by the job.</li>
<li>Foreign language: Not required.</li>
<li>Courses and training: Not required.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to use basic tools and equipment related to the job. If necessary, expected to possess certification in the related field.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead and control daily pickup operations to ensure all orders are collected from merchants on time and transferred to hubs according to SLA and route plans. Job code:2025OPER-144</p><p>Job Responsibilities:</p><ul><li>Responsible for the Hub infrastructure.</li><li>Responsible for the financial management in the hub and manage the cash flow.</li><li>Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description.</li><li>Ensure that the achievement and records are consistently kept across the Hub daily workflow.</li><li>Monitoring the stars and the hub members salaries, bounce and deductions.</li><li>Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately.</li><li>Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars.</li><li>Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipment's life cycle ( 3 Attempt deliveries out of 10 calendar days).</li><li>Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs.( NDA).</li><li>Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team.</li><li>Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis.</li><li>Following up the Freshdesk and ensure resolving the assigned tickets within the agreed SLA on a daily basis.</li><li>Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities.</li><li>Be an effective role model to other staff members in the hub.</li><li>Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members.</li><li>General all monthly, quarterly, annual Hub Reports.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job Qualifications:</p><ul><li>Bachelor's degree.</li><li>Minimum of 3 years of experience in hub and warehousing operations, preferably in the shipping or e-commerce field.</li><li>Good English Level.</li><li>Must have experience in leading and supervising a team.</li><li>Decision making and problem solving skills.</li><li>Analytical and reporting skills.</li><li>Ability to meet deadline and work under pressure.</li><li>Time management and multi-tasking.</li><li>Good interpersonal skills and leadership skills.</li><li>Proactive, with can do attitude and good judgment.</li><li>Focused and professional attitude.</li></ul><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATIONS</h2> Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None<p></p></section>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Maintain control of, verify, and account for the Slot department’s inventory of coins, currency, all forms, documents, and records pertaining to the operations of the Slot Department. Provide cashiers with the opening impressments of coins, and the cash impressments form. Assign slot employees to their respective working areas, and meal break hours, keeping rotations consistent. Assist Slot Attendants in the escort of Jackpot Payment and hopper refills. Document and monitor each Slot Cashier’s overage and shortages. Monitor and evaluate all slot operations employees work performance, on a daily basis, for compliance with all policies and procedures. Serve as a liaison in any dispute or altercation and audit the entire transaction to determine discrepancies if the dispute involves an exchange of funds. Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: 3 years of related work experience<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p>-The ability to supervise the day to day operation of the laundry and dry cleaning sections.</p><br><br><p>-The ability to check the quality of processed laundry and dry cleaning work to ensure optimum quality</p><br><br><p> of work.</p><br><br><p>-The ability to be responsible for rotating staff within all sections of the laundry for cross-exposure to</p><br><br><p> cover all jobs.</p><br><br><p>-The ability to be responsible for the training of the new employees.</p><br><br><p>-The ability to be responsible for on going on the job training within the department .</p><br><br><p>-The ability to capable of doing the work of any worker within the department in case of shorts or</p><br><br><p>Busy periods.</p><br><br><p>-The ability to record the daily linen production reports for the laundry Manager for the monthly</p><br><br><p>Production report.</p><br><br><p>-The ability to follow up and assist employees vacation requests.</p><br><br><p>-The ability to maintain an adequate stock of chemicals for the laundry operation.</p><br><br><p>-The ability to transfer personnel from one section to another and when needed.</p><br><br><p>-The ability to handle telephone calls professionally and courteously with a helpful attitude to the guest</p><br><br><p>And follow up on employees.</p><br><br><p>-The ability to assist in the pick up and delivery of guest clothing (mostly on the PM shift).</p><br><br><p>-The ability to respond properly to any hotel emergency or safety situation.</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p><strong>Learning & Development Supervision</strong> </p><br><p>- Supervise daily learning and development operations and training schedules. </p><br><p>- Ensure effective delivery of training programs in line with brand standards. </p><br><p>- Guide and support People Development team members in training activities. </p><br><p><strong>Training Planning & Coordination</strong> </p><br><p>- Coordinate annual and monthly training plans with department heads. </p><br><p>- Oversee preparation of training materials, venues, and attendance records. </p><br><p>- Ensure timely execution of mandatory and departmental training. </p><br><p><strong>Training Records & Compliance</strong> </p><br><p>- Monitor accuracy of training matrices, LMS records, and development files. </p><br><p>- Ensure compliance with audit, legal, and brand learning requirements. </p><br><p>- Support internal and external audits related to training and development. </p><br><p><strong>Induction & Orientation</strong> </p><br><p>- Supervise colleague induction and orientation programs. </p><br><p>- Ensure completion of onboarding learning paths for all new hires. </p><br><p>- Coordinate cross-department participation for induction activities</p><br><p><strong>Talent Development & Engagement</strong> </p><br><p>- Support talent development, succession planning, and career programs. </p><br><p>- Coordinate workshops, assessments, and development initiatives. </p><br><p>- Promote a culture of continuous learning and engagement. </p><br><p><strong>Reporting & Performance Monitoring</strong> </p><br><p>- Prepare training performance reports, attendance statistics, and evaluations. </p><br><p>- Analyze training effectiveness and recommend improvement actions. </p><br><p>- Maintain accurate dashboards and L&D reports for management. </p><br><br>Qualifications<br><br><p>Education: Bachelor’s degree in Human Resources, Education, Business Administration, or related field. </p><br><p>Experience: 3–5 years of experience in learning & development or HR roles, preferably in hospitality, with supervisory exposure. </p><br><br>Additional Information<br><br><p><strong>Skills & Competencies</strong> </p><br><p>- Strong leadership, coaching, and supervision skills. </p><br><p>- Excellent communication and facilitation abilities. </p><br><p>- Strong planning, organization, and analytical skills. </p><br><p>- Knowledge of learning systems and training best practices. </p><br><p>- Professionalism, confidentiality, and problem-solving mindset. </p><br> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Education:</strong> At least a technical high school or equivalent diploma.<br>
<strong>Experience:</strong> At least 5 years of related work experience.<br>
<strong>Foreign language:</strong> Not required.<br>
<strong>Courses and training:</strong> Not required.<br>
<strong>Computer literacy:</strong> Knowledge of basic applications is an asset.<br>
<strong>Skills:</strong> Expected to efficiently use tools, devices and equipment related to the job.</p>
<h4>Qualifications</h4>
<ul>
<li>Responsible for all operations related to the hotel’s Garden Department, both inside and outside of the facility.</li>
<li>Organise the facility’s indoor and outdoor landscaping, care and ensure the team cares for the grass and all types of plants according to the proper techniques (pesticide and fertiliser application and irrigation), and create a natural environment in which guests can relax.</li>
<li>Monitor the work carried out and audit his/her team according to the Technical Manager’s instructions and provide information.</li>
<li>Carry out the general landscaping of the garden.</li>
<li>Control the expenses of the Garden Department.</li>
<li>Audit the gardeners according to their daily and weekly work schedules.</li>
<li>Produce flowers and plants according to the annual and seasonal production targets.</li>
<li>Deliver professional training to the gardeners in line with the instructions and attend trainings.</li>
<li>Ensure that employees in the Garden Department work in a coherent and systematic manner.</li>
<li>Address the issues of departmental employees and try to find solutions.</li>
<li>Identify the training needs of departmental employees and inform the Technical Manager.</li>
<li>Motivate employees by creating a convenient atmosphere in the department.</li>
<li>Control the work carried out in the greenhouses and indoor plants.</li>
<li>Ensure and control the maintenance of the equipment used in the Garden Department.</li>
<li>Monitor work such as irrigation, lawn mowing, and fertiliser application, and ensure they are done according to the proper techniques.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Responsibilities<br><br>Job Description<br><br>Team Supervision & Leadership:<br><br> Supervise and lead the team of Waiters/Waitresses, Runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision. Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu. Foster a positive, engaged, and high-performing team environment. Ensure that all team members maintain a high level of professionalism and uphold company standards. <br><br>Guest Experience & Service Excellence:<br><br> Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant. Address any guest concerns or issues promptly and professionally, ensuring their satisfaction. Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings. <br><br>Menu Expertise & Recommendations:<br><br> Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings. Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests. Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks. <br><br>Operational Efficiency:<br><br> Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently. Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions. Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences. <br><br>Upselling & Revenue Generation:<br><br> Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue. Encourage team members to suggest additional menu items or beverage pairings to complement the meal. <br><br>Reporting & Administrative Duties:<br><br> Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance. Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment. Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed. <br><br>Health & Safety Compliance:<br><br> Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment. Ensure all safety protocols are followed in the dining area, including emergency procedures. <br><br>Problem Resolution & Continuous Improvement:<br><br> Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service. Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience. Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Experience/Certificates/Education<br><br> Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment. Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Skills & Attributes:Strong leadership and people management skills. Excellent interpersonal and communication abilities. Attention to detail and strong organizational skills. Proven ability to manage multiple priorities and meet deadlines. Ability to handle confidential and sensitive information. Strong understanding of food and beverage trends, menu development, and service excellence. Proficiency in relevant software and MS Office Suite. Professional and well-presented at all times. Customer-centric approach with a passion for hospitality. Proactive problem-solver with a solutions-oriented mindset. Ability to work in a fast-paced, dynamic environment. Must be able to handle multiple tasks and adapt to changing priorities. Language:Excellent reading, writing and oral proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About Role: </strong><br>
<span>Lead and control daily pickup operations to ensure all orders are collected from merchants on time and transferred to hubs according to SLA and route plans.</span><br> Job code:<span>2025OPER-144</span> <br>
<br><p><b>Job Responsibilities: </b></p><br><ul>
<li>Responsible for the Hub infrastructure.</li>
<li>Responsible for the financial management in the hub and manage the cash flow.</li>
<li>Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description.</li>
<li>Ensure that the achievement and records are consistently kept across the Hub daily workflow.</li>
<li>Monitoring the stars and the hub members salaries, bounce and deductions.</li>
<li>Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately.</li>
<li>Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars.</li>
<li>Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipment's life cycle ( 3 Attempt deliveries out of 10 calendar days).</li>
<li>Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs.( NDA).</li>
<li>Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team.</li>
<li>Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis.</li>
<li>Following up the “Freshdesk” and ensure resolving the assigned tickets within the agreed SLA on a daily basis.</li>
<li>Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities.</li>
<li>Be an effective role model to other staff members in the hub.</li>
<li>Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members.</li>
<li> General all monthly, quarterly, annual Hub Reports. </li>
</ul><br><p><b>Job Qualifications:</b></p><br><ul>
<li>Bachelor's degree.</li>
<li>Minimum of 3 years of experience in hub and warehousing operations, preferably in the shipping or e-commerce field.</li>
<li>Good English Level.</li>
<li>Must have experience in leading and supervising a team.</li>
<li>Decision making and problem solving skills.</li>
<li>Analytical and reporting skills.</li>
<li>Ability to meet deadline and work under pressure.</li>
<li>Time management and multi-tasking.</li>
<li>Good interpersonal skills and leadership skills.</li>
<li>Proactive, with can do attitude and good judgment.</li>
<li>Focused and professional attitude.</li>
</ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p>
<p> </p>
<p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p></div></div></section>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><br><p><b>What you will do</b></p><br><br><ul><li><p><span><span>Has a working knowledge of Four Seasons cultural and core standards, policies, and standard operating procedures</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Has a solid knowledge and understanding of F&B Operations, food & beverage service, cost control, labour control, maintenance, merchandising, and accounting</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Is a good “judge” of people, quickly understands the environment and coaches other to improve long-term outcomes</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Has good business acumen, a strong work ethic and people-management and facilitation skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Has strong leadership and interpersonal skills, is able to prioritize and adapt to the changing needs of the operation</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Has proven ability to manage multiple priorities with lean resources while delivering high-quality results</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Has the ability to </span><span>operate</span><span> computer equipment and other food & beverage computer systems</span></span></p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><ul><li><p><span><span>Assists</span><span> with the service of food and beverages to guests</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists</span><span> with the cleaning of operational areas</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Supports and </span><span>implement</span><span>s</span><span> sustainable practices that create a positive impact on people and the planet</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains cleanliness and condition of all </span><span>meetings and events</span><span> function space according to maintenance programs and plans</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Retrieves meeting materials, props, crates, and boxes from the hotel’s receiving area and store them safely and securely</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organizes work assignments, makes recommendations </span><span>regarding</span><span>training, performance evaluations, and discipline for servers; attends Event Order Meetings to ensure understanding and execution of client needs</span></span></p><br><br></li></ul><br><p><br> <br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br> </p><br><br><br><p><b>Schedule & Hours:</b></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Assist management in reviewing existing and evolving operating/financial issues. Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Prepare, review, reconcile, and issue bills, invoices, and account statements. Review, reconcile, and/or process credit card vouchers, advance deposits, overpayment, cancelled reservations, tax exemptions, and voucher (e.g., Marriott Rewards and gift certificates) invoices. Respond to and/or resolve questions or disputes from Marriott's Shared Service Center/guest, credit card companies, and banks. Conduct credit checks as directed. Follow-up and resolve past due accounts. Set up, maintain, and manage collections of check guarantee service accounts.<br>Assist management in training, evaluating, counseling, and motivating employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Read and visually verify information; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Your future role<br>Take on a new challenge and apply your operational expertise in a cutting-edge field. You ll work alongside collaborative and detail-oriented teammates.<br>You'll play a key role in ensuring the safe and efficient movement of trains within your area of responsibility. Day-to-day, you ll work closely with teams across the business (such as EONP and T&C managers), monitor and regulate traffic via CCTV, and manage the power supply system for the line and depot. You ll also be responsible for recording events and ensuring processes are executed in both nominal and degraded modes.<br>You ll specifically take care of monitoring and controlling train and MIV movements, but also coordinating actions with operational stakeholders to maintain quality and safety standards.<br>We ll look to you for:<br>•<br>Monitoring and controlling train and MIV movements.<br>•<br>Ensuring the quality of operations, including punctuality, availability, and regularity.<br>•<br>Maintaining operational safety in both nominal and degraded situations.<br>•<br>Recording events in the logbook and/or specific programs provided.<br>•<br>Monitoring CCTV and regulating traffic in coordination with EONP and T&C managers.<br>•<br>Managing the power supply system for the line and depot, including high, medium, and low voltage distribution.<br>All about you<br>We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:<br>•<br>Bachelor s degree in Electronics, Communication, or Electrical Engineering.<br>•<br>Minimum of 5 years of experience in a similar role within a railway project.<br>•<br>Awareness of railway operation risks related to electrical and train movement environments.<br>•<br>Fluency in English and Arabic.<br>•<br>Strong computer skills and the ability to work with specific programs.<br>•<br>Adaptability to work in a dynamic and safety-critical environment.<br>•<br>Excellent communication and coordination skills.<br>Things you ll enjoy<br>Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:<br>•<br>Enjoy stability, challenges, and a long-term career free from monotonous daily routines.<br>•<br>Work with new security standards for rail signalling.<br>•<br>Collaborate with transverse teams and helpful colleagues.<br>•<br>Contribute to innovative projects that shape the future of mobility.<br>•<br>Utilise our dynamic and inclusive working environment.<br>•<br>Steer your career in whichever direction you choose across functions and countries.<br>•<br>Benefit from our investment in your development through award-winning learning opportunities.<br>•<br>Progress towards leadership roles or other areas of interest within Alstom.<br>You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!<br>Important to note<br>As a global business, we re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We re committed to creating an inclusive workplace for everyone.<br>Job Segment:<br>Manager, Supply, Management, Operations<br></div></section>
About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. About the role We’re seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. Your Responsibilities Strategy & Governance Enhance the existing quality framework to be aligned with Tamara’s customer obsession and COPC standards. Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support). Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations KPIs.2. Team Management Lead a team of quality specialists and auditors. Define team capacity models and performance scorecards. Embed regular calibration sessions with Ops, Training, and Product.3. Framework & Tools Lead the implementation or optimization of the quality management system. Create audit templates, rubrics, and "What Good Looks Like" playbooks per line of business. Collaborate with BI to build quality dashboards.4. Insights & Continuous Improvement Conduct deep-dive analysis on DSAT, repeat contacts, and poor quality audits to identify systemic gaps. Translate quality findings into training needs, content updates, process changes, and product feedback. Present weekly/monthly findings in WBRs and QBRs with action plans.5. Stakeholder Collaboration Partner with Training, Content, Product, Operations, and Operational Excellence teams to resolve root causes. Drive cross-functional alignment on remediation plans for systemic quality defects. Support new initiatives with tailored QA tracking Your Expertise Experience5+ years in customer experience quality management, preferably in fintech or tech support environments. Proven track record of designing and scaling QA programs, including calibration and performance insights. Experience leading teams across multiple geographies or third-party vendors. Exposure to COPC, ISO 9001, or other quality management standards is preferred Experience working with Zendesk, Genesys, Tableau, and Quality Management Systems. Skills Deep knowledge of QA tools, contact center metrics, and audit methodologies. Strong analytical and storytelling capabilities; able to turn raw QA data into business insights. Excellent communication, stakeholder influence, and change management skills. Advanced English in both written and verbal communication. Mindset Obsessed with operational excellence and customer outcomes. A problem-solver who challenges the status quo and leads with data. Builder mentality, you don’t wait for frameworks, you create them
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports, logs, contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Assist management in reviewing existing and evolving operating/financial issues. Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.</p>
<p>Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Prepare, review, reconcile, and issue bills, invoices, and account statements. Review, reconcile, and/or process credit card vouchers, advance deposits, overpayment, cancelled reservations, tax exemptions, and voucher (e.g., Marriott Rewards and gift certificates) invoices. Respond to and/or resolve questions or disputes from Marriott's Shared Service Center/guest, credit card companies, and banks. Conduct credit checks as directed. Follow-up and resolve past due accounts. Set up, maintain, and manage collections of check guarantee service accounts.</p>
<p>Assist management in training, evaluating, counseling, and motivating employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards.</p>
<p>Read and visually verify information; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 2 years of related work experience.</li>
<li><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>