Academic Staff - South Sinai Egypt

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Learning & Facilitation<br><br>Review the Learning needs analysis for the hotel(s) prior to the budget Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel’s goals and strategic plan Follow-up on all training activities within the hotel(s) Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training Ensure coordination and delivery of training programs of all internal providers Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders Support the Quality and Learning Manager in the development of Departmental Trainers as required See where synergies can be made with regards to training programmes Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel(s) Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby & ensure colleague completion of all required training Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid…Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training Able to facilitate training to all levels in the hotel(s) Act as a champion of the creation of a learning culture Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning & Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making. <br><br>Talent Development & Performance Management<br><br>Assists with the bi-annual Talent Review process in conjunction with the Department Heads are conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for Department Heads and in turn their teams Ensure Departments have adequate Departmental Trainers, and these are well utilised For all supervisory & managerial positions have a transparent development programme in place in conjunction with the People & Culture leader. Development of indirect reports to give them ongoing feedback and development. <br><br>People & Culture<br><br>Employee Engagement and Communications<br><br>Strive to increase employee’s engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (Culture Amp) and People & Culture Audit. Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve Engagement scores year on year. Represent the organization as an exemplary ambassador the Ennismore Culture. <br><br>Finance<br><br>Plan the activities and understands how the contribution of the role will impact the performance of the hotel(s). Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Always exercise sound judgment and integrity to ensure confidentiality of protected information. <br><br>Qualifications<br><br>Bachelor’s Degree/Master’s Degree from a reputable hospitality/business school preferred in Hospitality or Business Administration, Psychology, Education, Human Resources Management (or equivalent) Minimum 7 years of total experience ideally with strong operations background At least 4 years of experience in in a leadership role High degree of professionalism with strong understanding of hotel operations and business acumen Excellent reading, writing and oral proficiency in English language Strong working knowledge of digital tools Strong leadership, interpersonal and training skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A motivator & self-starter Well-presented and professionally always groomed<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. <br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices. When necessary, clean the rooms or floor corridors. Clean all of the hotel windows. Clean the carpets and mop the floors. Clean and treat the marble surfaces. Wipe the walls and ceilings and carry and arrange furniture. Vacuum and dust the curtains. Clean the chairs and carpets. Ensure maintenance and cleaning of the devices used in the public area, learn how touse these devices and use them. Carry material that the Housekeeping Department needs from the storage house or warehouse Empty the garbage in the general areas. When necessary, make up rooms. Immediately hand over any lost and found items to the Housekeeping Office. Immediately report any suspicious persons or packages etc. to senior managers forsecurity purposes. Public area attendant working in the restaurants, bars, room and ballrooms areresponsible for vacuuming, shampooing and window cleaning. Responsible for cleaning and wiping all of the windows at the hotel. Is familiar with security and protection methods. Attend vocational training. Is clean, friendly, and hygienic. Perform all tasks assigned by seniors. Take part in the Emergency Response Teams. Responsible for reporting all breakdowns identified in his/her section to seniors. Carry out all responsibilities related to the quality management systems implementedat the facilities. Carry out all other duties assigned by managers and hotel management not specified<br><br>In The Job Description Qualifications<br><br> Education: At least a primary school diploma. Experience: Can learn the job in a few months and enhance knowledge in one year. Foreign Language: Not expected. Courses and Training: Not expected. Computer Literacy: Not required. Skills: Expected to know the standard work routines and general rules. Required topossess certification for the job, if necessary. Expected to use basic tools and devicesrelated to the job. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Develop and implement revenue strategies for the hotel. Monitor competitor pricing and market trends to adjust strategies. Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business. Conduct regular performance reviews and optimize pricing and inventory. Mentor, coach and develop junior team members in revenue management practices. Collaborate with sales, finance, and front office teams to achieve revenue goals. Ensure reservations are well managed and coordinate with the reservations team. Drive market share in your competitive set and ensure all systems are adequately used to optimize Rev PAR. Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.<br><br>Qualifications<br><br>1-3 years of experience in revenue management roles. Proven ability to work independently while also thriving in collaborative team environments. Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth. Proficient in revenue management principles. Strong understanding of the distribution landscape, online travel agencies, and emerging market trends. A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders. Being curious and open-minded.<br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Responsibilities<br><br>Beverage Operations Management:<br><br>· Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.<br><br>· Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.<br><br>· Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.<br><br>Team Leadership:<br><br>· Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.<br><br>· Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth.<br><br>· Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture.<br><br>Menu Development & Innovation:<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.<br><br>· Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.<br><br>· Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.<br><br>Inventory & Stock Management:<br><br>· Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.<br><br>· Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.<br><br>· Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.<br><br>Cost Control & Revenue Growth:<br><br>· Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.<br><br>· Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.<br><br>Guest Experience & Satisfaction:<br><br>· Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.<br><br>· Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction.<br><br>· Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.<br><br>Health & Safety Compliance:<br><br>· Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.<br><br>· Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.<br><br>· Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.<br><br>Staff Scheduling & Budgeting:<br><br>· Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.<br><br>· Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.<br><br>· Monitor staffing levels and adjust as necessary based on business needs and guest demand.<br><br>Reporting & Documentation:<br><br>· Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.<br><br>· Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.<br><br>· Provide insights and recommendations to senior management for continuous improvement.<br><br>Collaboration with Other Departments:<br><br>· Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.<br><br>· Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.<br><br>Promotions & Events:<br><br>· Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.<br><br>· Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.<br><br>Additional Responsibilities:<br><br>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.<br><br><br><br>Qualifications<br><br>perience/Certificates/Education<br><br>· Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.<br><br>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.<br><br>· Skills & Attributes:<br><br>o Strong leadership and people management skills.<br><br>o Excellent interpersonal and communication abilities.<br><br>o Attention to detail and strong organizational skills.<br><br>o Proven ability to manage multiple priorities and meet deadlines.<br><br>o Ability to handle confidential and sensitive information.<br><br>o In-depth knowledge of beverage trends, mixology, and premium beverage offerings.<br><br>o Ability to create unique and appealing beverage menus tailored to guest preferences.<br><br>o Strong financial acumen and experience in managing budgets, costs, and profitability.<br><br>o Proficiency in relevant software and MS Office Suite.<br><br>o Professional and well-presented at all times.<br><br>o Customer-centric approach with a passion for hospitality.<br><br>o Proactive problem-solver with a solutions-oriented mindset.<br><br>o Ability to work in a fast-paced, dynamic environment.<br><br>o Must be able to handle multiple tasks and adapt to changing priorities.<br><br>· Language:<br><br>o Excellent reading, writing and oral proficiency in English language.<br><br>o Ability to speak other languages and basic understanding of local languages will be an advantage.<br><br><br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus