AccorHotels jobs
243
Jobs Found
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<p>Support the Executive Chef in selecting qualified personnel for the Italian kitchen; ensuring that staff work in a healthy, coherent, systematic, and organized manner; and creating team spirit while increasing their motivation through training, professional skills, and personal development.</p>
<p>Is responsible for the cost, quality, hygiene, taste, and presentation of all Italian dishes produced in or purchased by the facility and for ensuring guest satisfaction related to these.</p>
<p>Within kitchen hygiene rules, all chefs working in the kitchen should maintain short and well-cared-for hair, and men are not allowed to have moustaches or beards.</p>
<p>Work in a coordinated manner with all Sous Chefs and Section Chefs and instruct them as needed regarding Italian cuisine.</p>
<p>Identify the work methods and Italian cooking standards and ensure that these are applied to prepare food of high quality and to maintain personnel efficiency.</p>
<p>Check the daily provision vouchers and accelerate the circulation of slow-moving Italian ingredients.</p>
<p>Control the current status of raw foods and provisions; prevent spoilage; ensure efficient use of excess food; and control food portions.</p>
<p>Make sure all personnel comply with personal hygiene rules.</p>
<p>Check all storage areas at the beginning of work; ensure they are orderly; deliver old products to production; and make sure remaining food is used efficiently. Check cooling systems and ensure food is used according to the first-in, first-out (FIFO) principle.</p>
<p>Check the menu and inform the personnel of any missing or problematic ingredients to prevent recurring issues.</p>
<p>Monitor the performance of personnel and report any inefficiencies to the Executive Chef.</p>
<p>Assist the Executive Chef in preparing Italian menus, taking into account facility standards, food cost budgets, and special occasions (private functions, special themes, etc.).</p>
<p>Determine the necessary cooking methods to produce Italian food in a quality and healthy manner and control whether these methods are implemented.</p>
<p>Deliver trainings to kitchen staff about menu preparation, Italian recipes, and food cost management (excluding standard trainings such as Food Safety System and ISO standards).</p>
<p>Regularly monitor the food safety management system.</p>
<p>Keep track of relevant publications, seminars, and culinary events to operate the Italian kitchen in a modern, healthy, and efficient manner.</p>
<p>Instruct stewards to ensure that the kitchen is extremely clean, safe, and compliant with hygiene rules.</p>
<p>Communicate workloads and operations to staff, assign personnel to projects based on their strengths and weaknesses, and support their development.</p>
<p>Monitor the work of kitchen personnel, instruct them, take measures against potential adverse events, and design their training programs.</p>
<p>In addition to the above, carry out the Executive Chef’s written and verbal orders and report to senior managers.</p>
<p>Prepare all Italian dishes in the restaurant initially and demonstrate preparation methods to personnel. Be responsible for production and presentation of the food.</p>
<p>Remain in the kitchen during service hours and, when needed, interact with guests to increase satisfaction.</p>
<p>Predict environmental risks from all activities and purchased equipment, participate in initiatives to protect biodiversity, share responsibilities, raise environmental awareness, and conduct necessary trainings. Ensure minimal consumption of resources and equipment (paper, printed materials, etc.).</p>
<p>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p>
<p>Implement proper waste management, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<p>Carry out all responsibilities related to the quality management systems implemented at the facility.</p>
<p>Carry out all other duties assigned by managers and hotel management that are not specified in this job description.</p>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school or equivalent diploma.</li>
<li><strong>Experience:</strong> Extensive practical and managerial experience related to the processes in the respective department (at least 3 years).</li>
<li><strong>Foreign language:</strong> At least intermediate level English.</li>
<li><strong>Courses and trainings:</strong> Prior attendance in courses and seminars in the related field.</li>
<li><strong>Computer literacy:</strong> Basic computer applications.</li>
<li><strong>Skills:</strong> Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<p>Manage and oversee your assigned station, ensuring all dishes are prepared to the highest quality standards and presented beautifully.<br>
Lead, train, and support commis chefs and demi chefs de partie, providing constructive feedback and fostering a culture of continuous improvement.<br>
Execute advanced culinary techniques with precision and consistency, maintaining our signature style and standards.<br>
Organize and manage food inventory for your station, including receiving deliveries, checking quality, and maintaining proper storage procedures.<br>
Collaborate with the head chef and kitchen team to develop creative menu items and trial new dishes that align with our culinary vision.<br>
Ensure all food safety, hygiene, and health regulations are strictly adhered to within your station.<br>
Monitor food costs and portion control to optimize efficiency without compromising quality.<br>
Maintain a clean, organized, and safe work environment, including equipment maintenance and workspace organization.<br>
Coordinate timing and preparation to ensure dishes are ready for service at the right moment.<br>
Communicate effectively with front-of-house staff to understand guest needs and ensure exceptional dining experiences.<br>
Contribute to kitchen planning and problem-solving to enhance operational efficiency and team performance.</p>
<h4>Qualifications</h4>
<ul>
<li>Minimum 3-5 years of professional kitchen experience, with at least 2 years in a chef de partie or similar supervisory role.</li>
<li>Advanced culinary knowledge and technical expertise in food preparation, cooking techniques, and presentation.</li>
<li>Proven leadership and mentoring experience with the ability to train and motivate junior kitchen staff.</li>
<li>Strong organizational and time management skills with the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Excellent attention to detail and commitment to maintaining consistent food quality standards.</li>
<li>Proficiency in food safety and health regulations compliance.</li>
<li>Demonstrated ability to work collaboratively as part of a passionate kitchen team.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Experience with food cost management and inventory control.</li>
<li>Flexibility to work weekday and weekend shifts, including evenings.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>What we offer</h4>
<p>Belong in a place where you can be yourself and love what you do. You will join an energetic team where every contribution matters and your creative ideas will elevate our guest experience.</p>
<p>A career that lets your passion shine.</p>
<ul>
<li>Provides positive guest recognition and relations through personal performance and attention to guest history, including familiarizing himself/herself with regular patrons and VIP guests.</li>
<li>Greets guests in a timely and professional manner, takes guests’ orders and serves food and beverages according to the standards and established service sequence.</li>
<li>Responds to guest questions and provides suggestions regarding beverages with an aggressive approach to upselling.</li>
<li>Performs flair while preparing cocktails and other drinks and builds guest relations with patrons seated at the bar.</li>
<li>Arranges bottles, glasses, and packaged snacks to make attractive displays. Mix ingredients to prepare cocktails and other drinks to standard.</li>
<li>Serves wine, liquor, and bottled beer to standard pour and to departmental specifications.</li>
<li>Monitors and observes guests’ experience to respond to additional needs or requests.</li>
<li>Enters orders into point-of-sale system, maintains accurate guest counts, totals receipts correctly, verifies sales and collects payment for all food and beverages served.</li>
<li>Thoroughly knowledgeable on the menu, various daily specials, and beverages.</li>
<li>Ensures the cleanliness and organization of designated work areas. Stocks and maintains supplies, refrigerators, dispensers and/or display cases ensuring no interruption in guest service. Completes set up and break down duties to departmental standards. Sweeps and mops floors.</li>
<li>Requests proper identification from guests purchasing alcoholic beverages when legal age is questionable (under the age of 30). Consults with management on questionable identification.</li>
<li>Maintains liquor security and control standards when mixing and preparing cocktails and other drinks to standard.</li>
<li>Takes out trash and recycling. Cleans and maintains interior and exterior of trash areas. Sweeps and mops floors.</li>
<li>Attends required meetings, pre-shift meetings and training sessions as assigned/scheduled.</li>
<li>Assists with new employee training by positively reinforcing successful performance and providing respectful and encouraging instruction.</li>
<li>Complies with the hotel’s sustainability standards.</li>
</ul>
<p>If you're ready to take your craft to the next level and create memorable moments for our guests, we'd love to hear from you!</p>
<h4>Qualifications</h4>
<ul>
<li>Previous bartending experience required</li>
<li>Excellent knowledge of all beverage products</li>
<li>Excellent communication and organizational skills</li>
<li>Strong interpersonal and problem-solving abilities</li>
<li>Ability to work well under pressure in a fast-paced environment</li>
<li>Ability to work cohesively with fellow colleagues as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
<li>Fluent in English and local language</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<p>Assist management in screening CVs, conducting interviews, and selecting new candidate hires using selection tools and systems.<br>
Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines.<br>
Inform human resources management of issues related to employee relations within the division or property.<br>
Post all necessary legal or regulatory notices related to human resources in view of all employees as required by law.<br>
Assist and support management and the leadership team with handling and resolving human resources issues.<br>
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.<br>
Assist employees with internal and external transfer requests and procedures.<br>
Monitor and assist managers and supervisors with hiring processes and issues.<br>
Coordinate and conduct applicant reference checks, background checks, and social insurance in accordance with company procedures.<br>
Communicate to all applicants receiving a job offer the necessary documentation required to bring on the first day of employment in order to complete employment verification forms.<br>
Create and maintain new hire files and enter them into PeopleSoft.<br>
Create new employee personnel files.<br>
Assist with orientation of new employees.<br>
Maintain confidentiality and security of employee and property records, files, and information.<br>
Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicants' self-identification forms, department orientation checklists).<br>
Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>
Create and type office correspondence using computer.<br>
Create and maintain filing systems.</p>
<p>Anticipate that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings.<br>
Aim to minimize consumption of all currently used materials and equipment (paper, printouts, etc.).<br>
Implement necessary warnings and departmental trainings to save energy inside the facility.<br>
Carry out decisions made for saving energy.<br>
Consider environmental effects and energy efficiency when purchasing equipment.<br>
Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.<br>
Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.<br>
Perform all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: Bachelor’s degree</li>
<li>Experience: At least 2 years of related work experience</li>
<li>Language: Sufficient level of English to be able to write reports according to international standards</li>
<li>Courses and training: Prior attendance in courses and seminars in the field</li>
<li>Computer literacy: MS Office applications</li>
<li>Special qualifications: Multi-tasking, time management, detail orientation, planning, and organizing</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<h4>Main duties and responsibilities:</h4>
<ul>
<li>Be well groomed to the standards laid down.</li>
<li>Comply with all hotel rules and regulations as outlined in the handbook and be aware of company standards and regulations.</li>
<li>Promote a helpful and professional image to the guests and give full cooperation if assistance is required with a prompt, caring, and helpful attitude.</li>
<li>Anticipate the needs of the guests whenever possible to enhance quality service and in turn enhance customer satisfaction.</li>
<li>Welcome all arriving guests with the highest standards and depart all departing guests while assisting with any requests.</li>
<li>Ensure that all guests are greeted upon arrival and departure of the hotel.</li>
<li>Offer consistently professional, friendly, warm, and engaging service.</li>
<li>Coordinate and manage communication between guests and staff.</li>
<li>Be available for guests at all times as a point of contact.</li>
<li>Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.</li>
<li>Achieve the highest guest satisfaction measured by the TRUST YOU platform.</li>
<li>Maintain continuous contact with hotel guests to ensure that any problems or complaints are handled efficiently and courteously.</li>
<li>Ensure the cleanliness and neatness of the front office area.</li>
<li>Review log book, verify outstanding items, and follow up on pending issues. Identify any special assignments for the day. Check hotel operation, occupancy, functions, groups, VIPs.</li>
<li>File daily guest relations reports and documents systematically.</li>
<li>Give full cooperation to any colleague requiring assistance in a prompt, caring, and helpful manner. Be flexible in assisting in other areas of the hotel in response to business and customer needs.</li>
<li>Encourage and participate in corporate social responsibility activities.</li>
</ul>
<h4>Qualifications</h4>
<h4>Knowledge and experience</h4>
<ul>
<li>Diploma or degree preferably in hospitality or related field.</li>
<li>Minimum 1 year relevant experience.</li>
<li>Excellent communication skills in English and ability to communicate in a second language - Russian is mandatory.</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>Possesses strong interpersonal skills.</li>
<li>Contributes in the team, works punctually and effectively.</li>
<li>Ascertains and addresses guest and colleague needs.</li>
<li>Motivates individuals and creates and maintains a cohesive team.</li>
<li>Focuses on service with an eye for detail and an approachable attitude.</li>
<li>Works well under pressure, analyzes and resolves problems, and exercises good judgment.</li>
<li>Prioritizes and organizes work assignments and works effectively.</li>
<li>Self-motivated and shows good initiative in a dynamic environment.</li>
<li>Ensures security and confidentiality of guest and hotel information.</li>
<li>Possesses good computer and property management system skills.</li>
<li>Embraces and responds to change effectively.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p>
<p>Compiles and distributes list of anticipated services and amenities to relevant departments.</p>
<p>Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p>
<p>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p>
<p>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p>
<p>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p>
<p>Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p>
<p>Writes down any comments, requests, suggestions and complaints received from guests during the day.</p>
<p>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and emails them to all of the department managers.</p>
<p>Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p>
<p>Works in coordination with all departments and ensures the flow of necessary information.</p>
<p>Follows the VIP procedures and greets VIP guests and bids them farewell.</p>
<p>Walks agency representatives and potential guests around the facility.</p>
<p>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p>
<p>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p>
<p>Keeps any items that guests lose in the facility or forget in their room when checking out. Delivers any lost and found to guests still at the hotel or sends them by mail.</p>
<p>Responds to guest inquiry forms and all written suggestions, complaints etc.</p>
<p>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, calls a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p>
<p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p>
<p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p>
<p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p>
<p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a bachelor’s degree.</p>
<p><strong>Experience:</strong> At least 4 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p>
<p><strong>Computer literacy:</strong> MS Office applications, Front Office programs (Fidelio, Opera etc.).</p>
<p><strong>Skills:</strong> Is familiar with guest profiles based on experience.</p>
<p>Instructs colleagues that are less experienced on how to address guests.</p>
<p>Expected to use complex devices and equipment related to the job.</p>
<p>Expected to possess technical knowledge about the methods, techniques and processes related to the job and perform jobs that require experience in the field.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one or two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<p>Monitors all duty schedules in the kitchen operation.</p>
<p>Conducts bi-monthly a presentation of 12 new novelties, disk, presentation, amenities, etc. to stay in line with operational trends.</p>
<p>Within kitchen hygiene rules, chefs who are working in the kitchen should have short and well-cared hair; it is not allowed that men have a moustache or beard.</p>
<p>Reviews and corrects the appearance (condition of uniforms) and grooming of all assigned staff.</p>
<p>Evaluates the performance of the assigned team and initiates promotions.</p>
<p>Responsible for the timely kitchen preparations for all meal services in the outlets and banquet activities in line with the stipulated opening hours.</p>
<p>Frequently tours through all kitchens, stores, and other food production facilities ensuring the highest possible hygiene and maintenance standards.</p>
<p>Develops food promotions and initiates the appearance of guest chefs if the situation requires.</p>
<p>Frequently tours the dining outlets and related areas to assure the well-being of all guests by maintaining close friendly contact.</p>
<p>Handles guest complaints directly if the situation requires.</p>
<p>Drives together with the food & beverage manager all extracurricular events in the outlets as per the annual promotions calendar.</p>
<p>Controls the food cost by reviewing and approving all store requisitions and direct purchases and minimizes wastage.</p>
<p>Ensures that the immediate reliever is well informed about all relevant operational issues.</p>
<p>Directs the development of future chefs.</p>
<p>Monitors all food par stocks.</p>
<p>Drives with the food & beverage manager all menu changes and documents all dishes and issues presentation information to all parties concerned.</p>
<p>Ensures that every dish leaving the kitchen is of appropriate portion and well presented according to the recipes and presentation standards.</p>
<p>Monitors all goods transfers to other areas.</p>
<p>Initiates spot checks on expiry dates of all food products.</p>
<p>Ensures the proper handling of all FF&E and operating equipment.</p>
<p>Stays updated on changing food service trends, i.e., new products, presentation, and operating equipment.</p>
<p>Controls and approves all kitchen payroll-related documents prior to their submission to the accounts.</p>
<p>Establishes the highest possible hygiene and food safety standards either enforced through local legislation or own personal efforts (HACCP standards).</p>
<p>Attends all regular department head meetings and conducts at least two monthly meetings with his chefs and other key personnel to maintain open communication lines.</p>
<p>Participates actively to meet and maximize the departments’ revenue forecast and exercises constant control of the operational costs.</p>
<p>Familiar with the company’s internal policies and all safety policies.</p>
<p>Keeps himself updated on all business activities of equal competitors and changing industrial trends.</p>
<p>Ensures that emergency exits in the kitchen and all related areas are always in clean condition and absolutely free of any obstacle and the exit door is easy to open from inside.</p>
<p>Prepares or supervises the preparation of all menus.</p>
<p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</p>
<p>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p>
<p>To implement necessary warnings and departmental trainings in order to save energy inside the facility.</p>
<p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p>
<p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</p>
<p>Carries out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school or vocational diploma.</p>
<p><strong>Experience:</strong> Extensive practical and managerial experience related to the processes in the respective department (at least 5 years).</p>
<p><strong>Foreign language:</strong> At least intermediate level English.</p>
<p><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</p>
<p><strong>Computer literacy:</strong> Basic computer applications.</p>
<p><strong>Skills:</strong> Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart, join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.</p>
<p>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner.</p>
<p>Manage all business and functions of the F&B Department.</p>
<p>Manage operations to ensure the highest quality delivery of food and beverage products and service.</p>
<p>Control and analyse the below points:</p>
<ul>
<li>Sales and costs</li>
<li>Display quality and service standards of F&B products</li>
<li>Ensure proper use, protection and maintenance of departmental utensils and equipment</li>
<li>Conduct activities to increase customer satisfaction and enhance service quality</li>
<li>Consolidate business relationships between employees in the department</li>
<li>Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up</li>
<li>Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department</li>
<li>Organise meetings to obtain data and achieve results</li>
<li>Make plans with department managers in order to deliver successful organisations within the hotel</li>
<li>Assist the Food and Beverage Manager in updating the below areas related to food and beverages according to the hotel’s policies and procedure:
<ul>
<li>Finance, standards, employees and trainings, outlets and recreation/entertainment</li>
</ul>
</li>
<li>Conduct promotional activities to increase sales and conduct meetings for banquet organisations</li>
<li>Ensure protection, maintenance and replacement of materials and utensils</li>
<li>Research opportunities for professional self-development</li>
<li>Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisors and employees</li>
<li>Implement and monitor employee-related decisions made during the management meetings</li>
<li>Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility</li>
<li>Responsible for supervisors and employees at all levels in the department</li>
<li>Maintain good relationship with service or product suppliers</li>
<li>Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork</li>
<li>Take part in the Food Safety Team and attend MR meetings</li>
<li>Predict and assess that all activities and purchased equipment and belongings do not create harm to the environment; participate in all activities organized to protect biological diversity and share responsibilities; increase environmental knowledge and carry out necessary trainings</li>
<li>Provide for minimum consumption of currently used materials and equipment (paper, printed out etc.)</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility; carry on implementing decisions taken for saving energy; predict effects of environment and efficiency of energy on purchased equipment</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly</li>
<li>Ensure safe handling, carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical contamination</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description</li>
<li>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the F&B facilities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: 4-year bachelor's degree</li>
<li>Experience: At least 10 years’ experience in the industry</li>
<li>Foreign language: Sufficient level of English to communicate effectively with guests and employees</li>
<li>Courses and training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field</li>
<li>Computer literacy: MS office applications</li>
<li>Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
<br>
<h4>Job description</h4>
<p>To have a full working knowledge and capability to perform all duties and tasks in the assigned place of work to the standard set.</p>
<p>To ensure that all VIP and loyalty program guests are met upon arrival and offered the best service standards within the Accor standards.</p>
<p>To provide courteous, professional, efficient and flexible service at all times, following the hotel’s standards of performance.</p>
<p>To be fully conversant with all services, activities, facilities and F&B promotions offered by the hotel and recommend to the guests.</p>
<p>To have a thorough understanding and knowledge of all rooms related services and products and the ability to up-sell alternatives.</p>
<p>To be able to explain and show the guests all the facilities in the room.</p>
<p>To perform opening and closing procedures established for the place of work as assigned.</p>
<p>To attend to all guests who approach the front desk with a smile.</p>
<p>To take care of all matters related to the arrival, stay and departure of VIP and loyalty program guests.</p>
<p>To handle guest complaints and tracking of complaints.</p>
<p>To liaise with company bookers, travel agents and tour operators and conduct hotel visits and site inspections.</p>
<p>To assist guests with flight reservations and confirmations, onward hotel reservations and all other travel and sightseeing related matters.</p>
<p>To liaise with all appropriate departments and outside companies before, during and after VIP and AHFG guest arrivals to ensure that such guests are receiving the best possible service from the hotel.</p>
<p>To utilize the hotel’s brand’s quality and guest satisfaction assurance and recording tools at all times, analyze the results daily and take appropriate action, communicate and distribute the results monthly.</p>
<p>To take care of all inquiries received by guests – “one-stop shop” for guest related problems and enquiries.</p>
<p>To be always present in the lobby and outside the hotel front and liaise with guests and visitors and actively try to anticipate guests’ needs and solve potential problems before it starts to affect a guest’s stay.</p>
<p>To maintain guest profile by ensuring that guest history records are accurately maintained and all recurring guests are pre-registered, including input of guest questionnaires, response and comments in the system especially for long-staying guests, regular, VIP and AHFG guests. Update and communicate such information to the other front office sections as well as to other hotel departments, if needed.</p>
<p>To be well conversant with the local environment of the hotel: the city, culture, activities, exhibitions, shopping malls, and general information around the hotel.</p>
<p>To liaise with all other departments for all guest related matters.</p>
<p>To be flexible in supporting other colleagues’ needs in other departments or sister properties based on the hotel priorities and anticipated business levels.</p>
<p>To be always available during peak periods.</p>
<p>To be able to carry out all functions of a GSA, bell captain and attendant whenever required.</p>
<p>To be conversant and fully knowledgeable of OPERA system as per the scope of work.</p>
<p>To liaise with rooms reservation with regards to immigration issues for the guest (e.g. visas).</p>
<p>To be aware of the policies and procedures concerning fire, emergency evacuation, accidents, bomb threats, law and order situations.</p>
<p>To be fully aware and conversant of Accor spirit, values and goals and is responsible to integrate them in the day to day operation.</p>
<p>To establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on front office service.</p>
<p>To meet, greet and escort all guests to their rooms upon check-in to the hotel.</p>
<p>To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.</p>
<p>To maintain regular contact with long stay and suite guests so as to ensure their stay is an enjoyable one, report guests feedback to immediate supervisor.</p>
<p>To ensure that the guests are offered the highest level of personalized service at all times.</p>
<p>To actively participate in administrating the guest recognition and guest retention programs, in liaison with front office manager.</p>
<p>Never say no to the guest without offering an alternative solution.</p>
<p>To be demanding and critical when it comes to service standards.</p>
<p>To ensure that the team projects a warm, professional and welcoming image.</p>
<p>To constantly strive to assist all guests that she or he may come in contact with during her or his work hours.</p>
<p>To ensure that all services in the front office are always available and are carried out with utmost efficiency and courtesy as per the departmental operations manual.</p>
<br>
<h4>Qualifications</h4>
<ul>
<li>Bachelor degree.</li>
<li>German, French or Polish speaker.</li>
<li>Microsoft Office skills.</li>
<li>Hotels experience.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We are seeking a dynamic and experienced Restaurant Manager to join our team. As the Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant operations, ensuring exceptional customer service, and driving business growth.</p>
<ul>
<li>Lead and motivate a team of restaurant staff to deliver outstanding customer experiences</li>
<li>Oversee daily restaurant operations, including staff scheduling, inventory management, and quality control</li>
<li>Implement and maintain high standards of food quality, presentation, and service</li>
<li>Manage financial aspects of the restaurant, including budgeting, cost control, and revenue optimization</li>
<li>Ensure compliance with food safety regulations and maintain a clean, safe working environment</li>
<li>Resolve customer complaints and address any operational issues promptly and efficiently</li>
<li>Collaborate with the kitchen team to develop and update menus, considering local tastes and trends</li>
<li>Implement marketing strategies to attract new customers and retain existing ones</li>
<li>Conduct regular staff training sessions to improve skills and maintain service standards</li>
<li>Analyze sales data and customer feedback to identify areas for improvement and growth opportunities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience as a Restaurant Manager or in a similar leadership role in the hospitality industry</li>
<li>Strong leadership and team management skills with the ability to motivate and inspire staff</li>
<li>Excellent customer service orientation with a focus on creating memorable dining experiences</li>
<li>Proficiency in English; knowledge of Russian is a plus</li>
<li>Outstanding communication and interpersonal skills to interact with diverse staff and clientele</li>
<li>Demonstrated ability to multitask and manage time effectively in a fast-paced environment</li>
<li>Solid understanding of restaurant financials, budgeting, and cost control measures</li>
<li>Familiarity with food safety regulations and health code requirements</li>
<li>Proficiency in restaurant management software and point-of-sale (POS) systems</li>
<li>Flexibility to work various shifts, including evenings, weekends, and holidays</li>
<li>Strong problem-solving skills and ability to make quick, effective decisions</li>
<li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Follow daily tasks with room attendants.<br>
Ensure the room attendants are following the sequence of cleaning.<br>
Ensure VIP amenities are in the room before guest’s arrival.<br>
Ensure special attention is given to VIP rooms.<br>
Ensure that all flower arrangements look pleasant before delivery to the rooms.<br>
Ensure extra beds and extra amenities are in the room before the guest’s arrival.<br>
Conduct daily inspection of employee grooming.<br>
Inspect all guest rooms, corridors and stores daily to ensure the highest standard of cleanliness.<br>
Conduct on-the-job training for all room attendants.<br>
Maintain effective employee relations.<br>
Check and maintain equipment and machines used.<br>
Attend daily briefing with EKH/AEH in housekeeping.<br>
Report any sick, irregular guest, and any stranger on guest corridors to the housekeeper and security office immediately.<br>
Proper handover and takeover of the incoming and outgoing shifts to be handled well.</p>
<h4>Qualifications</h4>
<ul>
<li>Proven work experience as a housekeeping supervisor or similar role.</li>
<li>Knowledge of cleaning techniques and products.</li>
<li>Ability to handle heavy equipment and machinery used in cleaning.</li>
<li>Ability to walk, bend, push, pull and lift repetitively during working hours.</li>
<li>Excellent organizational and team management skills.</li>
<li>Good communication and interpersonal skills.</li>
<li>High school diploma or equivalent; degree in hotel management is a plus.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Assist guests with all inquiries, both hotel and non-hotel related.<br>
Attend shift briefings to ensure hotel activities and operational requirements are known.<br>
Maintain good relationship with Airport Authority, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date.<br>
Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interest, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events.<br>
Manage guests’ mails, messages, courier services and parcel postage as requested by guests.</p>
<h4>Qualifications</h4>
<ul>
<li>Exceptional in Bahasa Indonesia and English (verbal and written).</li>
<li>An active member of a local/international Hotel Concierge Association is preferred.</li>
<li>Confident public presence with high EQ and impeccable manners.</li>
<li>Calm, intuitive, and gracious in high-stress or high-touch scenarios.</li>
<li>Skilled in Opera Cloud, MS Programs, Teams, and transportation logistics.</li>
<li>Cultural sensitivity and adaptability to global clientele.</li>
<li>Flexible with working hours and ability to work with tight deadlines and high-pressure environment.</li>
<li>Physical ability to lift moderate weight, stand and walk for extended periods.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p>Monitor and control all hotel costs, with a strong focus on food & beverage, inventory, and operating supplies.<br>
Conduct daily, weekly, and monthly cost analysis reports and identify variances against budget and forecasts.<br>
Work closely with executive chef, purchasing manager, and department heads to ensure effective cost management.<br>
Review purchase orders, invoices, and receiving reports to ensure accuracy and compliance with hotel policies.<br>
Perform regular inventory audits (food, beverage, and non-consumables) and investigate discrepancies.<br>
Develop and maintain standard costing models for menus and hotel services.<br>
Ensure proper pricing, portion control, and waste management practices are implemented.<br>
Support budgeting and forecasting processes by providing accurate cost data and insights.<br>
Maintain compliance with internal controls, audit standards, and corporate financial policies.<br>
Identify opportunities for cost savings while preserving the luxury guest experience.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in finance, accounting, hospitality management, or a related field.</li>
<li>Minimum 3-5 years of experience in cost control or finance, preferably in luxury hotels or high-end hospitality environments.</li>
<li>Strong knowledge of hotel financial systems and inventory management tools.</li>
<li>Advanced proficiency in Microsoft Excel and financial reporting software.</li>
<li>Solid understanding of food & beverage operations and cost structures.</li>
<li>Excellent analytical, organizational, and problem-solving skills.</li>
<li>High attention to detail with the ability to work under pressure.</li>
<li>Strong communication skills and ability to collaborate across departments.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<ul>
<li>Prepare and serve specialty coffee drinks, including espresso-based beverages, brewed coffee, cold brews, and other creative coffee drinks, to the highest quality standards.</li>
<li>Maintain a detailed understanding of different coffee beans, roast profiles, and origins to craft customized drinks that cater to guest preferences.</li>
<li>Create latte art, cappuccino foam designs, and other visual elements to enhance the presentation of drinks.</li>
<li>Maintain consistency and precision in drink preparation, ensuring every cup meets the standards of the specialty coffee shop.</li>
<li>Greet and engage customers with warmth and professionalism, answering questions about the menu, coffee offerings, and brewing methods.</li>
<li>Offer personalized recommendations based on guest preferences, educating them about different types of coffee beans, brewing techniques, and drink options.</li>
<li>Take and fulfil customer orders promptly, ensuring a positive and efficient coffee experience.</li>
<li>Handle any customer complaints or concerns in a friendly and professional manner, ensuring guest satisfaction.</li>
<li>Stay informed about new trends in the coffee industry, including emerging coffee varieties, brewing techniques, and innovations in coffee culture.</li>
<li>Operate coffee machines, grinders, and other specialty equipment with precision and care to ensure optimal performance and consistent drink quality.</li>
<li>Regularly clean, maintain, and troubleshoot espresso machines, grinders, blenders, and other tools to ensure they are functioning at their best and in accordance with health and safety regulations.</li>
<li>Perform routine checks on inventory, ensuring that coffee beans, syrups, milk alternatives, and other supplies are stocked and prepared for daily operations.</li>
<li>Keep the barista station and surrounding area clean, organized, and well-stocked, including organizing cups, napkins, and other supplies for quick access.</li>
<li>Clean and sanitize all areas of the coffee station, as well as customer-facing areas like counters and tables, to maintain a welcoming and hygienic environment.</li>
<li>Monitor the café environment to ensure that it remains comfortable, with appropriate lighting, temperature, and ambiance for guests.</li>
<li>Track inventory of coffee beans, milk, syrups, and other ingredients, notifying management when supplies are low or when new orders are needed.</li>
<li>Assist in organizing and maintaining storage areas, ensuring that coffee beans are stored properly to preserve their freshness and quality.</li>
<li>Provide support to colleagues during peak hours, helping with orders, cleaning, or stocking supplies.</li>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Experience / certificates / education</h4>
<ul>
<li>Proven experience as a barista, particularly in a specialty coffee environment, with a focus on crafting high-quality, artisan coffee beverages.</li>
<li>In-depth knowledge of coffee beans, brewing techniques, and espresso-based drinks.</li>
<li>Strong customer service skills, with the ability to engage and educate guests about coffee and related products.</li>
<li>Excellent communication and interpersonal skills, with a friendly and approachable demeanor.</li>
<li>Ability to multitask in a fast-paced environment while maintaining attention to detail.</li>
<li>Basic knowledge of food safety and sanitation practices.</li>
<li>A passion for coffee, innovation, and providing a superior customer experience.</li>
</ul>
<h4>Physical requirements</h4>
<ul>
<li>Ability to stand for long periods during shifts.</li>
<li>Ability to lift and carry heavy items, such as bags of coffee beans or equipment, up to [X] pounds.</li>
<li>Ability to work with and operate hot equipment (e.g., espresso machines, coffee grinders, milk frothers) safely.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<ul>
<li>Answer incoming calls from guests regarding room service orders, ensuring a polite, friendly, and professional demeanor at all times.</li>
<li>Accurately take orders for food and beverages, clearly communicating guest preferences, dietary restrictions, and special requests.</li>
<li>Provide guests with information about the menu, including daily specials, promotional offers, and wine or food pairings.</li>
<li>Confirm the order with the guest to ensure accuracy and make any necessary adjustments or substitutions.</li>
<li>Input guest orders into the hotel’s POS (Point of Sale) system in a timely and accurate manner.</li>
<li>Ensure that the kitchen and other relevant departments (e.g., housekeeping, bar) receive the correct information for the preparation and delivery of the order.</li>
<li>Maintain a detailed understanding of the hotel’s in-room dining menu and keep up-to-date with any menu changes or promotions.</li>
<li>Communicate effectively with the kitchen and room service associates to ensure that orders are prepared and delivered promptly.</li>
<li>Take note of guest preferences, including specific delivery times, food allergies, and any special instructions (e.g., food temperature, specific condiments).</li>
<li>Ensure that delivery times are adhered to and communicate any potential delays to guests in a timely manner.</li>
<li>Provide guests with an itemized bill for their orders, handling any discrepancies in billing promptly.</li>
<li>Process payments for in-room dining orders as required, accepting cash, credit cards, or other payment methods.</li>
<li>Maintain a clean and organized workspace to ensure smooth order-taking and processing.</li>
<li>Ensure that all menus, promotional materials, and relevant information are up-to-date and in good condition.</li>
<li>Help monitor and manage inventory levels for in-room dining supplies (e.g., trays, utensils, condiments), informing management when restocking is needed.</li>
<li>Follow all food safety and hygiene standards in the handling and delivery of food and beverages.</li>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Experience / Certificates / Education</h4>
<ul>
<li>Previous experience in a hotel, restaurant, or food service role is preferred, but not required.</li>
<li>Strong communication skills, with the ability to engage with guests over the phone and provide excellent service.</li>
<li>Basic knowledge of the food and beverage menu, including any dietary considerations.</li>
<li>Ability to multitask and stay organized in a fast-paced environment.</li>
<li>Familiarity with hotel point-of-sale systems (POS) or willingness to learn.</li>
<li>Excellent customer service and problem-solving skills.</li>
<li>Ability to work independently and as part of a team.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</li>
<li>Ensure the quality of the food items and notify manager if a product does not meet specifications.</li>
<li>Promote efficiency, confidence, courtesy, and an extremely high standard of social skills.</li>
<li>Generally promote and ensure good inter-departmental relations.</li>
<li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li>
<li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li>
<li>Adhere to company and hotel rules and regulations at all times.</li>
<li>Report any equipment failures or problems to the maintenance department.</li>
<li>Participate in any training or development schemes as recommended by senior management.</li>
<li>Assist the duty manager in any task outlined or detailed by him or her.</li>
<li>Comply with any reasonable request made by management to the best of your ability.</li>
<li>Ensure that the standards required by law and by management are maintained at all times in the areas specified above.</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: Can learn the job in 3 years and perform duties at the expected level.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Has knowledge of and is capable of using the products, kitchen, and equipment. Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.</li>
<li>When necessary, clean the rooms or floor corridors.</li>
<li>Clean all of the hotel windows.</li>
<li>Clean the carpets and mop the floors.</li>
<li>Clean and treat the marble surfaces.</li>
<li>Wipe the walls and ceilings and carry and arrange furniture.</li>
<li>Vacuum and dust the curtains.</li>
<li>Clean the chairs and carpets.</li>
<li>Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</li>
<li>Carry material that the housekeeping department needs from the storage house or warehouse.</li>
<li>Empty the garbage in the general areas.</li>
<li>When necessary, make up rooms.</li>
<li>Immediately hand over any lost and found items to the housekeeping office.</li>
<li>Immediately report any suspicious persons or packages etc. to senior managers for security purposes.</li>
<li>Public area attendant working in the restaurants, bars, rooms, and ballrooms are responsible for vacuuming, shampooing, and window cleaning.</li>
<li>Responsible for cleaning and wiping all of the windows at the hotel.</li>
<li>Is familiar with security and protection methods.</li>
<li>Attend vocational training.</li>
<li>Is clean, friendly, and hygienic.</li>
<li>Perform all tasks assigned by seniors.</li>
<li>Take part in the emergency response teams.</li>
<li>Responsible for reporting all breakdowns identified in his or her section to seniors.</li>
<li>To anticipate that all activities and all purchased equipment and belongings may cause harm to the environment; to join all activities organized to protect biological diversity and share the responsibilities; share individual responsibilities in order to increase environmental knowledge and carry out necessary training. To provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li>
<li>To implement necessary warnings and departmental training in order to save energy inside the facility. To carry on implementing decisions taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li>
<li>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution, and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: Can learn the job in a few months and enhance knowledge in one year.</li>
<li>Foreign language: Not expected.</li>
<li>Courses and training: Not expected.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>
Thanks guests with genuine appreciation and provides a fond farewell.<br>
Closely deals with all requests, problems and needs of guests staying at Rixos Hotels Egypt and finds solutions to problems, focusing on guest satisfaction.<br>
Ensures uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company’s policies and procedures.<br>
Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.<br>
Works in coordination with all departments and ensures the flow of necessary information.<br>
Follows the VIP procedures and greets VIP guests and bids them farewell.<br>
Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Supervisor about the atmosphere.<br>
Responds to guest inquiry forms and all written suggestions, complaints, etc.<br>
Takes part in training programs and departmental internal communication meetings.<br>
Predicts that all activities and purchased equipment and belongings may cause harm to the environment; participates in all activities organized to protect biological diversity and shares the responsibilities. Shares individual responsibilities in order to increase environmental knowledge and to carry out necessary trainings.<br>
Provides minimum consumption of currently used materials and equipment (paper, printed materials, etc.).<br>
Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and leads staff accordingly.<br>
Carries out all responsibilities related to the quality management systems implemented at the facilities.<br>
Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: at least high school</li>
<li>Foreign language: proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian</li>
<li>Courses and training: prior attendance in seminars and trainings related to the job</li>
<li>Computer literacy: MS Office applications, Front Office programs (Fidelio, Opera, etc.)</li>
<li>Skills: familiar with guest profiles based on experience; customer service orientation</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p>Company Description
Join us at Accor, where life pulses with passion!?
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,?
Join us and become a Heartist®
Job Description
1 Clean the rooms according to identified standards.
2 Sign when taking and handing back keys.
3 Start off by dusting the general area in the lobby.
4 Organise the floor trolleys and procure missing material.
5 Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).
6 Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator.
Clean the rooms under assigned to him/her according to the identified standards.
Fill in the room status, textile report and amenities report in the maid report.
Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors.
10 Immediately report any room discrepancies.
11 Immediately hand in all lost and found items to the Housekeeping Office.
12 Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.
13 Perform all duties assigned by seniors.
14 Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).
15 Must take part in vocational trainings and sign the attendance form.
16 Be familiar with and implement the hotel’s security rules.
17 Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.
18 Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.
19 Regularly vacuum and mop the guest stairs.
20 Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.
21 Is clean, friendly, and hygienic.
22 Encourage colleagues to be productive by coming up with new ideas.
23 Is a member of the Emergency Response Team.
24 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
25 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
26 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment
Carry out all responsibilities related to the quality management systems implemented at the facilities.
Carry out all other duties assigned by managers and hotel management not specified in the job description.
Qualifications
Education: At least a primary school or vocational diploma.
Experience: Can learn the job in a few months and enhance knowledge in one year.
Foreign Language: Not expected.
Courses and Training: Not expected.
Computer Literacy: Not compulsory.
Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined,</p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key responsibilities:</h4>
<ul>
<li>Provide exceptional service to our guests</li>
<li>Successfully participate in the delivery of all food and beverage services</li>
<li>Take part in the setup of restaurant and events</li>
<li>Adhere to all company policies and departmental procedures and trainings</li>
<li>Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu and standards set by the managers</li>
<li>Deal effectively and courteously with guest requests, and refer them to the line manager if necessary</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a similar role, especially in the food service industry</li>
<li>Good attention to detail</li>
<li>Strong communication and interpersonal skills</li>
<li>Knowledge of food safety and sanitation practices</li>
</ul></p><p></p>