Are you a Salesforce Administrator who’s keen to work in an Agile environment and an opportunity where your contributions will enhance the experience our different teams have with Salesforce. You could be in a stakeholder meeting discussing a project about creating an enterprise architecture to allow our members to find more accurate holidays for themselves and working on a request to build flow automation. We need someone who will see this juggling act as exciting.

ResponsibilitiesAs a Salesforce Administrator, you will be responsible for the design, development, testing, and deployment of configurable solutions and maintenance on our Sales and Service Cloud platformYou will contribute to the Salesforce team, supporting Admins, Developers, a Business Analyst and internal stakeholders harnessing your admin and technical expertise, being open-minded to learn and develop new skills to help improve the system and the experience of our usersYou will take ownership and responsibility for assisting users on service desk tickets to resolve issues and requests, working on projects with the team to improve business processesYou will maintain the integrity of the system and create quality documentationYou will contribute actively to team discussions and be open to sharing your knowledge with the wider teamYou will be effective in communicating with Stakeholders and team members ensuring their day-to-day jobs can be done efficiently The TeamWe are a diverse tech squad from all walks of life consisting of a Salesforce Team Lead, Senior Salesforce Developer, Salesforce Developer and other Salesforce Admins overseen by our Product Owner/Head of Business Technology. Salesforce is top of the funnel of our business model and is the foundation for managing our partners/suppliers and member enquiries, we are responsible to ensure that our internal teams are able to do their job effectively as well as constantly innovating and finding ways to improve their experience and efficiency.We enjoy the flexibility of working core hours either fully remote or in a hybrid home/office pattern, but we take opportunities to connect and collaborate to keep our energy levels high. We are open-minded, transparent and always curious to listen to new ideas, welcoming opportunities for you to share your ideas and past working experiences.QualificationsEvidence that you have hands-on experience designing, developing, testing and deploying solutions using clicks in Sales CloudKnowledgeable in Salesforce security features and best practices, including data security, user authentication and access controlHave strong technical troubleshooting skills and demonstrate experience managing user access and permissions within Salesforce, including creating and managing profiles, roles, and permission setsExperience creating and managing custom objects, fields, flows, process builders, reports and dashboards including import/export dataExperienced in requirements gathering to understand user and business needsEffectively communicate with colleagues/teams that have various levels of technical awareness and your team membersSomeone who understands the value of working collaboratively, making meaningful contributions and delivering as a teamOpen-minded, thoughtful, willing to listen, share ideas/knowledge and confident to place your opinions while respecting othersCurious, analytical and enjoys solving problems