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About the Role We are looking for a Creative Agency Operations Manager to join our customer’s Global Digital Marketing team through Intellias on a staff augmentation basis. This is the role that makes everything else possible. The Creative Factory is a fast-growing internal agency serving internal clients across 90+ markets. As the bridge between the project management and creative teams, you will own the operational flow of work—from intake and scoping through production, delivery, and close-out. You will act as the traffic controller and production lead, eliminating ambiguity, preventing missed timelines, balancing resources, and enabling creative specialists to consistently deliver professional, high-quality work.<br>The ideal candidate brings a startup mindset—proactive, structured, pragmatic, and biased toward action combined with the operational discipline required to run a complex, multi-disciplinary creative function at scale. Project Overview Our customer’s Creative Factory is a growing team of specialists across creative, production, and coordination functions, supporting market teams and business stakeholders across a global footprint. The Creative Agency Operations Manager will report directly to the Global Marketing Creative Operations Lead and work alongside the Creative Director as part of the Creative Factory’s leadership core.<br>The operating model is Jira-based and sprint-driven, with internal clients across multiple markets. As the in-house agency expands and workstreams become increasingly complex, this role will own and continuously improve the daily operations, processes, workflows, and resource management practices that enable the Creative Factory to achieve its ambition of becoming the agency of choice for the organization.<br>Key Responsibilities Workflow & Intake Management Own the end-to-end project workflow, including intake, scoping, scheduling, production, delivery, close-out, and feedback. Ensure every request follows a structured and predictable path through Jira, with accurate documentation at each stage. Triage and prioritize incoming briefs based on capacity, urgency, business impact, and strategic importance. Establish and manage a fast-track process for straightforward, quick-turnaround work, enabling small budgets and rapid timelines without compromising quality. Identify workflow gaps and proactively implement improvements. Communication & Stakeholder Management Serve as the operational bridge between the project management and creative teams, balancing priorities, expectations, and capacity. Negotiate priorities and timelines between creative specialists, project managers, and internal stakeholders. Remove operational overhead from designers, developers, editors, strategists, and other creative specialists so they can focus on delivering high-quality work. Act as the primary operational point of contact for external creative vendors, including freelance designers, agencies, and copywriters. Build trusted and collaborative relationships with the Global Digital Marketing team and local marketing teams across markets. Identify potential issues early and take prompt action to protect timelines, quality, and client expectations. Capacity & Resource Management Maintain clear visibility of team capacity, workload, and hours logged across the Creative Factory. Schedule work based on real resource availability across design, copywriting, video, UI/UX, and development. Coordinate resources across multiple disciplines and concurrent projects. Communicate workload status and capacity constraints proactively to the creative team and internal clients. Set clear expectations around timelines, dependencies, and delivery dates from the beginning of each engagement. Provide the creative team with weekly task plans and timelines aligned with agreed priorities. Scoping, Quoting & Client Liaison Scope and quote each request before production begins. Apply the internal rate card consistently and accurately. Manage client expectations regarding scope, timelines, resources, and deliverables. Obtain appropriate sign-off on scope before production starts. Serve as the primary operational liaison for internal clients across markets, providing responsive, organized, and solution-oriented support. Track project costs, risks, dependencies, and changes throughout the production lifecycle. Reporting & Continuous Improvement Track and report weekly on productivity, resource utilization, delivery performance, resourcing needs, and client satisfaction. Use analytics and performance data to identify trends, bottlenecks, and opportunities for improvement. Feed insights back into the workflow and operating model to improve throughput, predictability, and quality. Proactively identify process inefficiencies and recommend practical solutions. Drive continuous optimization of the Creative Factory’s operational model rather than simply maintaining existing processes.<br>Required Qualifications & Experience Bachelor’s degree in marketing, Communications, or a related field. Minimum 5 years of experience in marketing communications, project management, agency production, or related fields. Previous experience working within an advertising or creative agency is required. Candidates with only corporate project management experience and no agency exposure will not meet the requirement. Strong understanding of branding, marketing, and creative development, gained through close collaboration with creative teams. Ability to scope, brief, coordinate, and quality-check creative work. Hands-on copywriting or design production is not required. Working knowledge of digital marketing, AI tools, and media production workflows. Strong Jira proficiency, including workflow configuration, sprint planning, backlog management, and project tracking for multi-disciplinary teams. Excellent communication, negotiation, and interpersonal skills, with the ability to work effectively with both creative specialists and non-creative business stakeholders. Highly proactive and action-oriented, with a demonstrated ability to identify problems early and improve processes without being asked. Strong organizational and time-management skills, with exceptional attention to detail and the ability to manage multiple priorities under tight deadlines. Experience with project scoping, financial tracking, budgeting, and risk management in a production environment. Strong written and spoken English, with the ability to communicate clearly across creative, technical, and business audiences.<br>Nice-to-Have Qualifications Experience with internal rate card, cost allocation, or chargeback models. Familiarity with the full creative production lifecycle, including:Design Video production Copywriting UI/UXWeb development Direct, hands-on experience in a digital media or production environment. Experience working in a B2B or regulated industry. Additional European language skills.<br>What Success Looks Like In this role, success means creating an environment where creative teams can focus on great work because the operational foundation around them works seamlessly.<br>You will be successful when:Projects enter the Creative Factory with clear scope, priorities, timelines, and expectations. Teams have reliable visibility into workload and capacity. Creative specialists spend less time dealing with operational ambiguity. Internal clients know what to expect and receive proactive communication. Projects move through Jira consistently and predictably. Risks and bottlenecks are identified before they impact delivery. Data is used to improve productivity, resource allocation, and quality. The Creative Factory becomes faster, more scalable, and increasingly recognized as the organization’s agency of choice.<br>Why Join This Opportunity? Build something ambitious: Help establish and optimize the operational backbone of a genuinely ambitious in-house agency. Global scale: Work with a Creative Factory supporting internal stakeholders across 90+ markets. Real impact: Operate at the center of a growing creative function where your decisions directly influence delivery, quality, and team performance. Continuous improvement: This is an active optimization role—not simply a maintenance position. Innovation: Help the team experiment, improve workflows, and consistently deliver outstanding creative work within real-world constraints. Global technology partner: Join through Intellias on a stable staff augmentation engagement. Remote flexibility: Work fully remotely within the EU time zone.<br>Key Skills Creative Agency Operations | Agency Production | Project Management | Marketing Communications | Creative Workflow Management | Jira | Sprint Planning | Backlog Management | Resource & Capacity Planning | Scoping & Quoting | Rate Cards | Stakeholder Management | Vendor Management | Digital Marketing | Creative Production | Risk Management | Process Improvement | AI Tools | English<br>Education Bachelor’s degree in marketing, Communications, or a related field.

1 Job Title<br>Project Manager<br>Department<br>Admin. – Corporate Affairs<br>Direct Supervisor<br>Egypt Head of Projects & Facility<br>Job Number<br><br>2 Job Purpose<br>- Provide the required quality services related to construction of new buildings, support the Engineering Unit for new fit out works / renovation works, opting towards obtaining best prices, minimizing cost and improvement of internal / external customer satisfaction.<br><br>- Manage the construction sites with all required supports for technical approvals, achieving the target completion and certifying of contractor’s progress payments, etc.<br><br>3 Dimensions<br>Operating Budget<br><br>EGP 10m annual Number of Staff<br><br><br>Capital Exp. Budget<br><br><br>EGP 500m<br>Other<br><br><br>- Project management: projects control and implementation consistent with Mashreq Corporate Identity and the project objectives (financial, business approvals, contract’s preparation, reporting, consultant’s follow up, design development, bidding preparation and review, contractor and execution control, supervision, all procurement duties internal and external, handling over the project, coordination between several bodies and documentations control)<br>- Preparation of relevant Project trackers and reports, Audit documents preparations, Frequent project updates to business, Project Progress meetings with<br>- Vendors, Consultant and Business, DLP Management)<br>- Financial control: budget, cash flow management for projects and running projects.<br>- Engineering: Manage all types of buildings, working drawings, coordination, and wide knowledge for all the electro-mechanical works. Interior, Civil works.<br>Technical office: Bill of quantities, quantity survey, cost estimate and analysis, procurement, submittals, materials selections, and workshop drawing.<br><br>- Review vendor and consultants submitted technical drawings, materials, Finishes, mood boards etc.<br><br>- Consultants,<br><br>- Site execution: Manage all items of construction works.<br><br>4 Key Result Areas<br>- Providing Architectural & Engineering services to Mashreq & MGN Egypt for Interior & Constructional Projects<br>- Lead the preparation of the planning, design and project management to ensure successful and timely execution of the projects.<br><br>- Prepare the overall projects plan objectives, master project schedule and financials, including project budget and work with the customer to ensure satisfactory delivery of the project.<br><br>- Lead, assemble and coordinate the project team including the consultants and contractors.<br><br>- Manage outsourced resources (project managers, architects, designers, construction crews, etc.) to achieve successful completion of the project.<br><br>- Comply with Mashreq’s policies for tendering and managing vendor activity and performance to ensure compliance with the overall objectives of the project (project objectives, costs, standards, and schedules) to ensure compliance with planned expenditure. (Ensuring compliance with Mashreqbank operating policies and procedures, health and environmental standards and with all related local regulations)<br><br>- Based on the request from Business/RE Team, conduct the site visit to verify the site conditions and available infrastructure of new development projects (rented and owned)<br><br>- Preparing the estimate budget, approvals and sign off by the delegated proper business approvals prior to any commitments.<br><br>- Plan and implement project management strategies to ensure the successful and timely execution of the projects, along with cost management.<br><br>- Coordination between various internal (IT, marketing, digital, branch operations, safety and security, cash management) and external parties (vendors, project managers, architects, contractors, government bodies) to achieve successful completion of the project<br><br>- Manage and supervise the construction work, maintaining the progress against the approved schedules to achieve its objective in line with the goal of Admin. Dept.<br><br>- Ensure all contractual obligations are clear as to scope of work etc. and terms and conditions cover Mashreq Bank’s interests.<br><br>- Manage the financial expenditure budgets of the project and monitor costs to ensure compliance with planned expenditure<br><br>- Verify and keeping track of the certified payment by consultant to contractors<br><br>- In-house expertise in design productions, cost management, tender management, etc. reducing/eliminating the need to appoint external consultants<br><br>- Understand Business Requirement; ensure that the expected outcome is reached in terms of quality, quantity, satisfaction, end user satisfaction and bottom-line contribution.<br><br>- Ensure all contractual obligations are clear as to scope of work etc. and terms and conditions cover Mashreqbank interests.<br><br>- Working on MB Premises Sustainability to focus on green building materials, managing resources consumption and reducing harmful emissions.<br><br>- Working on Green projects, along with the LEED Consultant to incorporate the usage of FSC certified products, low VOC content materials, recycled content etc. that will lead to a healthy environment, conserve energy and reduce pollution etc.<br><br>- Delivering prompt and accurate services in professional manner to keep the branches and premises at excellent satisfaction.<br><br>- Oversee technical management of all Fit out services, to ensure the required quality, standards and best practices are implemented and exceeded where possible.<br><br>- Value Engineer projects to get the optimum result / output, financially & operationally.<br><br>- Render technical support in implementing new digital concept offices and Branch fit out projects across Egypt and abroad as required<br><br>- Perform inspections for bank's premises to ensure the quality of services provided.<br><br>- Support in Handling and following up on requests and complaints related to facilities management within the bank premises.<br><br>- Support in Coordination between the demand and supply of and consumables (related to FM) within the bank premises<br><br>- Ensure full compliance with all relevant legal, regulatory, environmental, and safety standards, and proactively manage project risks.<br><br>- Support to Maintain, control and operate bank's 24/7 main Data centers and UPS equipment’s’ with zero downtime.<br><br>- Oversee and direct external resources, including external project managers, architects, and contractors, to achieve successful project completion<br><br>- Ensure all project deliverables are met and formally signed off, and facilitate a smooth handover to relevant operational teams.<br><br>5 Operating Environment, Framework and Boundaries, Working Relationships<br>- For Mashreq projects, cost needs to be agreed with Business Management, as per ADM prior to proceeding with the activities. Best services to be provided in all aspects by keeping in mind the total budget, quality of deliverables and the turnaround time required/available to complete the project.<br><br>- As support/service always maintain appropriate coordination standard with external, internal customers at all levels.<br><br>- The success of the job depends on understanding the corporate reality and administrative needs of business. Authority Delegation Manual, Service quality Standards, Supplier quality Standards and local regulations related to the functions<br><br>- All functions involve service to internal customer across the bank and its subsides. This requires close- coordination and relationships with the ultimate user and supplier (internal and external customers- at all levels) due to requirements of turnaround time, quality and cost effectiveness.<br><br>- Cost Saving and revenue increment and timely delivery of services with high quality is essential for the job holder.<br><br><br>6 Problem Solving<br>- Manage and resolve internal and external customer complaints regarding service quality and turnaround time, ensuring prompt and effective solutions. Proactively identify and address urgent issues to prevent future problems.<br>7 Decision Making Authority & Responsibility<br>- Provide prompt technical and engineering support for all fit-out and project-related requirements.<br>- Manage the full project lifecycle, including initiation, design, execution, monitoring, control, and closure.<br>- Ensure approved designs are implemented within agreed timelines, budgets, financial authorities, and internal governance requirements.<br>- Deliver practical and cost-effective solutions to meet business and end-user requirements.<br>- Optimize the use of available resources, fixed assets, and standardized processes to improve efficiency.<br>- Ensure timely, cost-effective delivery of goods and services in line with required quality standards.<br>- Maintain compliance with internal policies, approved standards, contractual requirements, and applicable regulatory obligations.<br>8 Knowledge, Skills and Experience<br>- Bachelor’s degree in Architect/ Civil Engineering from a reputed University.<br><br>- Must be computer literate preferably with MS Project / Auto Cad, etc.<br><br>- Experience for minimum 8 years in Project Management of Building out of which at least 2 years especially as client’s representative or consultant’s representative at the building construction sites, processing and certifying of contractor’s progress payments.<br><br>- Good Organization, planning and time management skills<br><br>- Ability to work in a team creating the best possible work environment.<br><br>- Proven leadership skills along with strong inter-personnel, communication & organizational skills.<br><br>- Familiar with local market dynamics and regional/ international in general.<br><br>- Excellent command over spoken / written English.<br><br>- Knowledge of local regulations and building controls authorities policies / procedures<br><br>- Knowledge of local vendors / contractors and the best contractual practices<br><br>Job Holder<br>Shahd Afifi<br><br>Date<br>26.08.2026<br><br>Line Manager<br>Sherine Kamel<br><br><br>Date<br>26.08.2026<br>Approved By<br><br><br>Date

Sika is a speciality chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector towards greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.<br><br><br><br>Job Description<br><br>Job Purpose<br><br>The Plant Manager is responsible for the overall leadership, performance, and operational excellence of the plant. The role ensures that production, maintenance, quality, warehousing, and HSE activities are managed safely, efficiently, and in accordance with Sika standards, legal requirements, customer expectations, and agreed business objectives.<br><br>The Plant Manager has overall accountability for achieving the plant’s targets relating to safety, quality, service, cost, productivity, people development, and continuous improvement while ensuring effective coordination with all relevant functions.<br><br>Key Responsibilities<br><br>Plant Operations and Performance<br><br>Lead and manage the overall plant operations, including production, maintenance, quality control, warehousing, and HSE activities. Translate business requirements and demand plans into effective plant production and resource plans. Ensure achievement of agreed targets for production output, product quality, cost, productivity, service level, and on-time delivery. Monitor plant performance through established KPIs, identify performance gaps, and implement timely corrective and preventive actions. Ensure the effective use of plant capacity, equipment, materials, labor, and other operational resources. Maintain effective coordination between all plant departments to ensure operational continuity and efficient workflow. Health, Safety, and Environment<br><br>Demonstrate visible leadership and accountability for health, safety, and environmental performance across the plant. Ensure compliance with Sika HSE standards, local legal requirements, permits, and applicable environmental regulations. Promote a proactive safety culture in which risks, unsafe conditions, and incidents are identified, reported, investigated, and effectively addressed. Ensure that appropriate risk assessments, emergency response arrangements, safety training, and preventive controls are implemented and regularly reviewed. Support the achievement of plant HSE objectives and continuous improvement of safety performance. Quality and Customer Satisfaction<br><br>Ensure that all products manufactured at the plant meet Sika quality standards, approved specifications, and customer requirements. Ensure compliance with applicable quality management systems, procedures, and internal controls. Work closely with Quality, Technical, Sales, and Supply Chain teams to address quality concerns and customer complaints. Ensure effective root-cause analysis and the implementation of corrective and preventive actions for quality and operational issues. Maintain the plant’s readiness for internal, corporate, customer, certification, and regulatory audits. Financial and Cost Management<br><br>Prepare, manage, and control the plant’s operating budget in coordination with Finance and senior management. Monitor production costs, material consumption, labor utilization, energy consumption, maintenance expenses, and operational losses. Identify and implement opportunities to improve cost efficiency, productivity, and resource utilization without compromising safety, quality, or service. Lead initiatives to reduce waste, process losses, downtime, and non-value-adding activities. Provide accurate forecasts and regular updates regarding plant costs, operational risks, and expected performance. People Leadership and Development<br><br>Lead, coach, and develop the plant’s department heads, supervisors, and employees to build a capable, accountable, and performance-oriented team. Establish clear objectives and performance expectations in line with Sika’s performance management process. Conduct regular performance reviews, provide constructive feedback, and support individual development plans. Promote teamwork, employee engagement, operational discipline, and effective communication across the plant. Work closely with HR on workforce planning, recruitment requirements, succession planning, employee development, attendance, disciplinary matters, and employee relations. Ensure that employees receive the required technical, quality, safety, and compliance training. Continuous Improvement and Operational Excellence<br><br>Lead continuous improvement and operational excellence initiatives to enhance plant safety, productivity, quality, reliability, and cost effectiveness. Promote the effective implementation of 5S, problem-solving, root-cause analysis, and other applicable continuous improvement methodologies. Encourage employees at all levels to identify improvement opportunities and participate in operational improvement activities. Benchmark plant performance and share good practices with other Sika operations, where applicable. Maintenance and Asset Management<br><br>Ensure the implementation of effective preventive, predictive, and corrective maintenance programs. Monitor equipment reliability, breakdowns, downtime, and maintenance performance. Ensure that plant assets, utilities, machinery, and infrastructure are maintained in safe and efficient operating condition. Review critical spare-parts requirements and ensure appropriate controls are in place to support operational continuity. Capital Investment and Plant Development<br><br>Identify and evaluate requirements for equipment, capacity expansion, plant upgrades, automation, and infrastructure improvements. Prepare and support capital expenditure proposals, including operational justification, expected benefits, costs, risks, and implementation requirements. Coordinate approved investment projects with Engineering, Procurement, Finance, HSE, and other relevant stakeholders. Ensure that projects are implemented safely, within approved budgets and timelines, and in accordance with Sika requirements. Compliance, Governance, and Reporting<br><br>Ensure full compliance with applicable laws, regulatory requirements, Sika policies, internal procedures, and management systems. Maintain the plant’s readiness for governmental inspections, certification audits, internal audits, and corporate assessments. Ensure that required licenses, permits, records, and operational documentation are valid, complete, and properly maintained. Report plant performance, major risks, operational challenges, incidents, and improvement actions to senior management in an accurate and timely manner. Escalate significant HSE, quality, operational, financial, or people-related risks through the appropriate management channels. Cross-Functional Collaboration<br><br>Work closely with Sales, Supply Chain, Procurement, Finance, HR, Quality, Technical, and other functions to align plant activities with business and customer requirements. Participate in demand, capacity, inventory, and production-planning discussions. Support new product introduction, product transfers, process changes, and business growth initiatives. Build effective working relationships with suppliers, contractors, service providers, authorities, and other relevant external stakeholders. Key Performance Indicators<br><br>Performance may be measured against the following indicators:<br><br>HSE performance and incident reduction Production output and schedule adherence On-time and in-full delivery Product quality and customer complaints Overall equipment effectiveness and plant utilization Equipment downtime and maintenance performance Production cost and budget adherence Material yield, waste, and process losses Inventory accuracy and stock control Productivity and labor efficiency Audit findings and closure of corrective actions Employee engagement, development, and turnover Continuous improvement and cost-saving achievements<br><br>Qualifications<br><br>Qualifications and Experience<br><br>Bachelor’s degree in Mechanical, Industrial, Production, or another relevant Engineering discipline. Postgraduate qualification in Business Administration, Operations Management, or a related field is an advantage. Typically, 8–12 years of progressive manufacturing experience, including at least 3–5 years in a plant management, production management, or comparable operational leadership role. Demonstrated experience managing a manufacturing plant or a large and complex production operation. Experience in chemicals, construction materials, cementitious products, admixtures, coatings, or a comparable process-manufacturing industry is highly preferred. Proven record of delivering measurable improvements in safety, quality, productivity, cost, and operational performance. Experience leading multidisciplinary teams, including production, maintenance, quality, warehouse, and HSE functions. Practical experience with budgeting, cost control, capital expenditure, workforce planning, and plant performance management. Experience with continuous improvement methodologies, including 5S, Lean Manufacturing, or structured problem-solving techniques, is preferred. Technical Knowledge<br><br>Strong knowledge of manufacturing operations, production planning, process control, and capacity management. Sound understanding of quality, environmental, and occupational health and safety management systems. Good knowledge of preventive maintenance, equipment reliability, utilities, and asset management. Understanding of applicable legal and regulatory requirements governing manufacturing operations. Ability to interpret and manage plant budgets, operational costs, forecasts, and performance indicators. Working knowledge of ERP and production management systems, preferably SAP or an equivalent system. Strong working knowledge of Microsoft Office applications, particularly Excel, Power Point, Word, and Outlook. Knowledge of ISO 9001, ISO 14001, and ISO 45001 requirements is preferred. Leadership Competencies<br><br>Strong and visible leadership with the ability to build trust, accountability, and collaboration. Sound judgment and the ability to make timely, fact-based decisions under pressure. Strategic and operational thinking, with the ability to translate business priorities into practical plant actions. Strong analytical and problem-solving capabilities. Effective planning, prioritization, and resource-management skills. Ability to lead change and engage employees in continuous improvement. Strong coaching, delegation, performance management, and people-development skills. High level of integrity, ownership, discipline, and personal accountability. Strong commitment to health, safety, quality, compliance, and sustainability. Effective communication, influencing, and stakeholder-management skills. Fluent Arabic and strong written and spoken English. <br><br>Additional Information<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika is a speciality chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector towards greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.<br><br><br><br>Job Description<br><br>Job Purpose<br><br>The Plant Manager is responsible for the overall leadership, performance, and operational excellence of the plant. The role ensures that production, maintenance, quality, warehousing, and HSE activities are managed safely, efficiently, and in accordance with Sika standards, legal requirements, customer expectations, and agreed business objectives.<br><br>The Plant Manager has overall accountability for achieving the plant’s targets relating to safety, quality, service, cost, productivity, people development, and continuous improvement while ensuring effective coordination with all relevant functions.<br><br>Key Responsibilities<br><br>Plant Operations and Performance<br><br>Lead and manage the overall plant operations, including production, maintenance, quality control, warehousing, and HSE activities. Translate business requirements and demand plans into effective plant production and resource plans. Ensure achievement of agreed targets for production output, product quality, cost, productivity, service level, and on-time delivery. Monitor plant performance through established KPIs, identify performance gaps, and implement timely corrective and preventive actions. Ensure the effective use of plant capacity, equipment, materials, labor, and other operational resources. Maintain effective coordination between all plant departments to ensure operational continuity and efficient workflow. Health, Safety, and Environment<br><br>Demonstrate visible leadership and accountability for health, safety, and environmental performance across the plant. Ensure compliance with Sika HSE standards, local legal requirements, permits, and applicable environmental regulations. Promote a proactive safety culture in which risks, unsafe conditions, and incidents are identified, reported, investigated, and effectively addressed. Ensure that appropriate risk assessments, emergency response arrangements, safety training, and preventive controls are implemented and regularly reviewed. Support the achievement of plant HSE objectives and continuous improvement of safety performance. Quality and Customer Satisfaction<br><br>Ensure that all products manufactured at the plant meet Sika quality standards, approved specifications, and customer requirements. Ensure compliance with applicable quality management systems, procedures, and internal controls. Work closely with Quality, Technical, Sales, and Supply Chain teams to address quality concerns and customer complaints. Ensure effective root-cause analysis and the implementation of corrective and preventive actions for quality and operational issues. Maintain the plant’s readiness for internal, corporate, customer, certification, and regulatory audits. Financial and Cost Management<br><br>Prepare, manage, and control the plant’s operating budget in coordination with Finance and senior management. Monitor production costs, material consumption, labor utilization, energy consumption, maintenance expenses, and operational losses. Identify and implement opportunities to improve cost efficiency, productivity, and resource utilization without compromising safety, quality, or service. Lead initiatives to reduce waste, process losses, downtime, and non-value-adding activities. Provide accurate forecasts and regular updates regarding plant costs, operational risks, and expected performance. People Leadership and Development<br><br>Lead, coach, and develop the plant’s department heads, supervisors, and employees to build a capable, accountable, and performance-oriented team. Establish clear objectives and performance expectations in line with Sika’s performance management process. Conduct regular performance reviews, provide constructive feedback, and support individual development plans. Promote teamwork, employee engagement, operational discipline, and effective communication across the plant. Work closely with HR on workforce planning, recruitment requirements, succession planning, employee development, attendance, disciplinary matters, and employee relations. Ensure that employees receive the required technical, quality, safety, and compliance training. Continuous Improvement and Operational Excellence<br><br>Lead continuous improvement and operational excellence initiatives to enhance plant safety, productivity, quality, reliability, and cost effectiveness. Promote the effective implementation of 5S, problem-solving, root-cause analysis, and other applicable continuous improvement methodologies. Encourage employees at all levels to identify improvement opportunities and participate in operational improvement activities. Benchmark plant performance and share good practices with other Sika operations, where applicable. Maintenance and Asset Management<br><br>Ensure the implementation of effective preventive, predictive, and corrective maintenance programs. Monitor equipment reliability, breakdowns, downtime, and maintenance performance. Ensure that plant assets, utilities, machinery, and infrastructure are maintained in safe and efficient operating condition. Review critical spare-parts requirements and ensure appropriate controls are in place to support operational continuity. Capital Investment and Plant Development<br><br>Identify and evaluate requirements for equipment, capacity expansion, plant upgrades, automation, and infrastructure improvements. Prepare and support capital expenditure proposals, including operational justification, expected benefits, costs, risks, and implementation requirements. Coordinate approved investment projects with Engineering, Procurement, Finance, HSE, and other relevant stakeholders. Ensure that projects are implemented safely, within approved budgets and timelines, and in accordance with Sika requirements. Compliance, Governance, and Reporting<br><br>Ensure full compliance with applicable laws, regulatory requirements, Sika policies, internal procedures, and management systems. Maintain the plant’s readiness for governmental inspections, certification audits, internal audits, and corporate assessments. Ensure that required licenses, permits, records, and operational documentation are valid, complete, and properly maintained. Report plant performance, major risks, operational challenges, incidents, and improvement actions to senior management in an accurate and timely manner. Escalate significant HSE, quality, operational, financial, or people-related risks through the appropriate management channels. Cross-Functional Collaboration<br><br>Work closely with Sales, Supply Chain, Procurement, Finance, HR, Quality, Technical, and other functions to align plant activities with business and customer requirements. Participate in demand, capacity, inventory, and production-planning discussions. Support new product introduction, product transfers, process changes, and business growth initiatives. Build effective working relationships with suppliers, contractors, service providers, authorities, and other relevant external stakeholders. Key Performance Indicators<br><br>Performance may be measured against the following indicators:<br><br>HSE performance and incident reduction Production output and schedule adherence On-time and in-full delivery Product quality and customer complaints Overall equipment effectiveness and plant utilization Equipment downtime and maintenance performance Production cost and budget adherence Material yield, waste, and process losses Inventory accuracy and stock control Productivity and labor efficiency Audit findings and closure of corrective actions Employee engagement, development, and turnover Continuous improvement and cost-saving achievements<br><br>Qualifications<br><br>Qualifications and Experience<br><br>Bachelor’s degree in Mechanical, Industrial, Production, or another relevant Engineering discipline. Postgraduate qualification in Business Administration, Operations Management, or a related field is an advantage. Typically, 8–12 years of progressive manufacturing experience, including at least 3–5 years in a plant management, production management, or comparable operational leadership role. Demonstrated experience managing a manufacturing plant or a large and complex production operation. Experience in chemicals, construction materials, cementitious products, admixtures, coatings, or a comparable process-manufacturing industry is highly preferred. Proven record of delivering measurable improvements in safety, quality, productivity, cost, and operational performance. Experience leading multidisciplinary teams, including production, maintenance, quality, warehouse, and HSE functions. Practical experience with budgeting, cost control, capital expenditure, workforce planning, and plant performance management. Experience with continuous improvement methodologies, including 5S, Lean Manufacturing, or structured problem-solving techniques, is preferred. Technical Knowledge<br><br>Strong knowledge of manufacturing operations, production planning, process control, and capacity management. Sound understanding of quality, environmental, and occupational health and safety management systems. Good knowledge of preventive maintenance, equipment reliability, utilities, and asset management. Understanding of applicable legal and regulatory requirements governing manufacturing operations. Ability to interpret and manage plant budgets, operational costs, forecasts, and performance indicators. Working knowledge of ERP and production management systems, preferably SAP or an equivalent system. Strong working knowledge of Microsoft Office applications, particularly Excel, Power Point, Word, and Outlook. Knowledge of ISO 9001, ISO 14001, and ISO 45001 requirements is preferred. Leadership Competencies<br><br>Strong and visible leadership with the ability to build trust, accountability, and collaboration. Sound judgment and the ability to make timely, fact-based decisions under pressure. Strategic and operational thinking, with the ability to translate business priorities into practical plant actions. Strong analytical and problem-solving capabilities. Effective planning, prioritization, and resource-management skills. Ability to lead change and engage employees in continuous improvement. Strong coaching, delegation, performance management, and people-development skills. High level of integrity, ownership, discipline, and personal accountability. Strong commitment to health, safety, quality, compliance, and sustainability. Effective communication, influencing, and stakeholder-management skills. Fluent Arabic and strong written and spoken English. <br><br>Additional Information<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika is a speciality chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector towards greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.<br><br><br><br>Job Description<br><br>Job Purpose<br><br>The Shift Manager is responsible for leading and controlling all production activities during the assigned shift, ensuring that operations are performed safely, efficiently, and in accordance with the approved production plan, Sika standards, and customer requirements.<br><br>The role ensures effective deployment of people, equipment, and materials; achievement of safety, quality, productivity, cost, and delivery targets; and timely escalation of significant operational issues. The Shift Manager acts as the primary operational point of responsibility during the assigned shift within the defined level of authority.<br><br>Key Responsibilities<br><br>Shift Operations and Production Control<br><br>Plan, coordinate, and supervise all production activities during the assigned shift in accordance with the approved production schedule. Ensure achievement of shift targets relating to output, quality, yield, productivity, cost, and on-time completion. Allocate employees, equipment, materials, and other resources effectively across production lines. Monitor production progress throughout the shift and take timely action to address deviations, bottlenecks, or operational disruptions. Ensure that production processes are conducted in accordance with approved work instructions, formulations, specifications, and standard operating procedures. Coordinate product changeovers, line start-ups, shutdowns, cleaning activities, and other shift-related operational requirements. Ensure the proper use of raw materials, packaging materials, production equipment, and utilities. Act as the primary operational decision-maker during the shift within the established authority and escalation framework. Health, Safety, and Environment<br><br>Demonstrate visible safety leadership and ensure full compliance with Sika HSE requirements and applicable legal regulations. Conduct shift safety briefings and ensure that employees understand the relevant hazards, controls, and safe working procedures. Ensure the correct use of personal protective equipment and adherence to site safety rules. Stop any unsafe activity immediately and ensure that appropriate corrective action is taken before work resumes. Identify, report, and escalate unsafe conditions, near misses, environmental concerns, and incidents. Support incident investigations, root-cause analysis, and implementation of corrective and preventive actions. Ensure that emergency procedures are understood and followed by all shift employees. Maintain safe and environmentally responsible operations, including proper waste handling and spill prevention. Quality Management<br><br>Ensure that all products manufactured during the shift comply with approved Sika specifications, quality standards, and customer requirements. Verify that required in-process checks, sampling, testing, and production documentation are completed correctly. Coordinate with the Quality team regarding nonconforming products, process deviations, and quality concerns. Stop or hold production when quality requirements are not met, in accordance with the approved escalation and authorization process. Support investigations into quality deviations and customer complaints and ensure implementation of agreed corrective actions. Ensure that nonconforming materials and products are properly identified, segregated, and controlled. Performance Monitoring and Reporting<br><br>Monitor and report shift performance against established KPIs, including:Safety performance Production output Schedule adherence Yield and material consumption Productivity and efficiency Equipment downtime Waste and production losses Product quality and process deviations Investigate performance gaps and implement immediate containment or corrective actions within the assigned authority. Maintain accurate production logs, shift reports, downtime records, material consumption records, and incident reports. Escalate significant safety, quality, maintenance, staffing, or production issues to the relevant manager in a timely manner. Ensure that all data entered into SAP or other production systems is complete, accurate, and submitted on time. Team Leadership and Workforce Management<br><br>Lead, supervise, and support the shift team, including operators, technicians, helpers, and other assigned employees. Assign responsibilities and communicate clear performance expectations at the beginning of each shift. Monitor employee attendance, punctuality, breaks, overtime, workplace conduct, and compliance with company procedures. Ensure appropriate staffing levels and coordinate any urgent staffing requirements with Production Management and HR. Provide on-the-job guidance, coaching, and feedback to shift employees. Identify training and development needs and communicate them to the relevant manager. Support employee performance management and disciplinary processes in coordination with Production Management and HR. Promote teamwork, accountability, respect, and effective communication among shift employees. Equipment and Maintenance Coordination<br><br>Monitor equipment condition and operational reliability throughout the shift. Ensure that operators complete required equipment inspections and basic autonomous maintenance activities. Report breakdowns, abnormalities, and equipment risks to the Maintenance team without delay. Coordinate with Maintenance to prioritize interventions and minimize production downtime. Ensure that equipment is safely isolated and released for maintenance in accordance with applicable procedures. Verify that equipment is safe and operationally ready before production resumes. Record equipment downtime, causes, actions taken, and operational impact accurately. Shift Handover and Communication<br><br>Conduct structured shift-start briefings covering production priorities, safety requirements, quality concerns, staffing, and equipment status. Complete a clear and comprehensive handover to the incoming Shift Manager or Supervisor. Ensure that handovers include production status, pending orders, equipment conditions, quality issues, safety concerns, staffing matters, and required follow-up actions. Communicate relevant shift information to Production Management and other supporting departments. Attend operational meetings and contribute accurate information regarding shift performance and challenges. Workplace Organization and Continuous Improvement<br><br>Ensure that production and supporting areas are maintained in a clean, safe, and organized condition. Lead implementation and sustainability of 5S standards within the assigned shift and production areas. Ensure compliance with approved standard operating procedures and visual management requirements. Identify and propose opportunities to improve safety, quality, productivity, workflow, resource utilization, and cost efficiency. Participate in continuous improvement activities, root-cause analysis, and problem-solving initiatives. Encourage shift employees to report problems and contribute practical improvement ideas. Compliance and Audit Readiness<br><br>Ensure compliance with Sika policies, plant procedures, management systems, and applicable legal requirements during the shift. Maintain accurate and traceable shift documentation and operational records. Support internal, external, customer, certification, and regulatory audits. Ensure timely closure of assigned corrective actions and audit findings. Immediately escalate any significant noncompliance or operational risk through the appropriate management channels. Key Performance Indicators<br><br>Performance may be measured against the following indicators:<br><br>Shift HSE performance and safety compliance Production output versus plan Schedule adherence Product quality and right-first-time results Yield and material usage variance Labor productivity and shift efficiency Waste, rework, and production losses Equipment downtime and response time Compliance with standard operating procedures Accuracy and timeliness of shift reports5S and workplace organization results Attendance and overtime management Completion of corrective and improvement actions<br><br>Qualifications<br><br>Qualifications and Experience<br><br>Bachelor’s degree in Mechanical, Chemical, Industrial, Production, or another relevant Engineering discipline. A relevant technical diploma may be considered where supported by substantial and directly relevant manufacturing experience. Typically, 3–7 years of experience in a manufacturing or production environment. At least 1–2 years of experience leading a production shift, line, or operational team. Experience in chemicals, construction materials, cementitious products, admixtures, coatings, or a comparable process-manufacturing industry is preferred. Demonstrated ability to achieve production, quality, and delivery targets in a demanding manufacturing environment. Practical experience coordinating with Quality, Maintenance, Warehouse, and HSE functions. Experience working in a structured manufacturing environment with documented procedures and performance indicators. Technical Knowledge<br><br>Good understanding of manufacturing processes, production planning, and shop-floor operations. Working knowledge of production quality controls and nonconforming-product management. Good awareness of occupational health, safety, and environmental requirements in a manufacturing environment. Basic understanding of equipment operation, breakdown identification, and maintenance coordination. Ability to monitor and interpret production KPIs, including output, efficiency, yield, waste, and downtime. Working knowledge of ERP or production management systems, preferably SAP or an equivalent system. Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Knowledge of 5S, Lean Manufacturing, root-cause analysis, or other continuous improvement methods is preferred. Knowledge of ISO 9001, ISO 14001, and ISO 45001 requirements is an advantage. Leadership Competencies<br><br>Strong shop-floor leadership and the ability to motivate, guide, and hold employees accountable. Ability to make timely, fact-based decisions within the assigned level of authority. Strong problem-solving skills and the ability to remain effective under operational pressure. Effective planning, prioritization, and resource-allocation skills. Clear communication and effective shift-handover capabilities. Ability to coordinate effectively with Production, Maintenance, Quality, Warehouse, and HSE teams. High level of responsibility, integrity, discipline, and reliability. Strong commitment to safety, quality, compliance, and operational excellence. Good written and spoken Arabic and English. Other Requirements<br><br>Willingness and ability to work on a rotating-shift schedule, including night shifts, weekends, and public holidays, according to plant operational requirements. Ability to respond appropriately to urgent production, safety, quality, staffing, and equipment-related matters during the assigned shift. Ability to work in an active manufacturing environment and comply with all applicable site safety and personal protective equipment requirements. <br><br>Additional Information<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Job Description<br><br>TITLE: Cash and Voucher Assistance Officer<br><br>TEAM/PROGRAMME: Gaza Response / Programme Operations LOCATION: Cairo and Alexandria<br><br>GRADE: 4 CONTRACT LENGTH: Until the end of June 2026<br><br>Child Safeguarding<br><br>Level 3: The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><br>ROLE PURPOSE: The CVA Officer is leading CVA coordinators and volunteers who are also responsible for delivering quality and timely implementation of the cash & voucher assistance, monitoring the CTP process, coordination, and representation, and, with support from Technical and Operations teams, leading on sectoral assessment on multiple funded project<br><br>The CVA Officer is expected to work closely with the Technical Advisors, MEAL, Operations, Finance, Advocacy & Communications and Safeguarding teams to ensure quality and timely implementation of CVA operations in multiple funded projects in more than one governorate.<br><br>In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.<br><br>Projects Scope<br><br>The project targets children, youth, and families affected by the emergency to meet their urgent and basic needs, through provision of multi-sectoral services including cash and voucher assistance. The program is multi-faceted and will require coordination with multiple organizations and actors including local, national, and International NGOs.<br><br>Scope Of Role<br><br>Reports to: Senior Operations Officer.<br><br>Dotted line: CVA Specialist<br><br>Supervises: CVA coordinators and volunteers<br><br>Key Areas Of Accountability<br><br> Design and Lead CVA assessments, in line with SC internal standards and processes, with support from CVA technical advisor: feasibility & risk assessment, CVA risk assessment, market assessments and need & vulnerability assessments. Coordinate with other SC thematic areas and other relevant external sector agencies, ensuring assessment findings are documented and that all assessments include a disaggregated analysis of children’s needs and vulnerabilities. Working with the Senior Operations Officer and other key members of the response team to develop CVA sector plans and master budgets and contribute to SC’s overall response objectives. Lead on the CVA sector plan revisions and implementation, focusing on identified and emerging risks, as well as prevention & response to violence for children and caregivers, referral pathways, coordination with relevant service providers, and the implementation of international standards and best practices. In close collaboration with the Senior Operations Officer and the assistance of the CVA specialist from the sector; design, pilot and supervise the implementation of the cash transfer components of the projects. Ensure that SOPs are maintained up to date and disseminated internally across relevant stakeholders, ensuring that teams are clear about the procedures to follow, the timelines and their roles. Lead on the Capacity building for partner NGOs, including ongoing coaching, follow-up, and monitoring of partners’ progress under the guidance of the Senior Operations Officer. Work with our Safety and Security Director to develop and implement effective security procedures for our specific cash transfer programming activities, ensuring that these are updated and reviewed at regular intervals and that new programmes are built around safety and security considerations. Work closely with the relevant technical advisors and MEAL team to put in place a strong CVA monitoring system including baseline, post-distribution monitoring and endline surveys to monitor and evaluate CVA processes, outputs, and outcomes. Ensure that the identified CVA risks are incorporated in the CVA program design and SoPs and that mitigation measures are put in place at program level to reduce such risks to an acceptable level. Ensure learning from projects feeds into local and global learning and that data and evidence drive operational and technical decision-making for CVA. Ensure that CVA is effectively integrated into Protection programming, notably through effective referral pathways and protocols, appropriate calculation methodologies of transfer values, and the identification and mitigation of risks. Coordinate with finance providers so transfers can be done properly and promptly. Work with the MEAL team for the management and update of the CVA program database of beneficiaries. Monitor CVA and humanitarian trends and propose program adaptations in a timely manner when relevant, focusing on identified and emerging risks, as well as prevention & response to violence for children and caregivers, internal/external referral pathways, coordination with relevant service providers, capacity building, and the implementation of international standards and best practices. Develop timely programme and donor reports on CVA activities in compliance with internal Save the Children requirements and any relevant external donor requirements. Working closely with the CO teams to identify the CVA staffing needs and support respective recruitment, induction, and training of new staff. Ensure strong accountability to beneficiaries by putting in place accountability activities, ensuring that feedback from all relevant stakeholders is considered in program design. Ensure that the humanitarian minimum standards are maintained in accordance with the Inter-Agency Standing Committees’ recommendations for CVA, the CALP Network, the Sphere Charter and Minimum Standards, and the Core Humanitarian Standards. Embed counter-fraud and ethical controls in all operational planning, implementation, and monitoring processes. Ensure compliance with donors, legal, and SCI internal controls in program delivery Collaborate with Finance and Counter-Fraud to mitigate operational risks. Conduct risk assessments for high-value programs and activities.<br><br>BEHAVIOURS (Values In Practice) Accountability<br><br> holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br><br>Ambition<br><br> sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development, and encourages their team to do the same widely shares their personal vision for Save the Children, engages and motivates others Future-oriented, thinks strategically and on a global scale.<br><br>Collaboration<br><br> builds and maintains effective relationships with their team, colleagues, Members, and external partners and supporters values diversity, sees it as a source of competitive strength approachable, good listener, easy to talk to.<br><br>Creativity<br><br> develops and encourages new and innovative solutions willing to take disciplined risks. Integrity: Honest, encourages openness and transparency; demonstrates highest levels of integrity<br><br>Qualifications<br><br> Bachelor’s degree in social sciences, development studies or any relevant area<br><br>Essential<br><br>EXPERIENCE AND SKILLS<br><br> Minimum 4-5 years of previous relevant experience in cash programming for refugees or migrants. Professional experience in partner collaboration and capacity-building Excellent drafting, interpersonal, interviewing, and communication skills. Leadership experience at a similar job. Proficiency in Arabic and English, written and spoken is a must. Demonstrated ability to work with highly vulnerable groups. Able to work effectively within a team and/or individually. Well-organized with strong time-management skills. Ability to work under pressure and to handle heavy and competitive work effectively. Shares Save the Children’s vision and values.<br><br>Desirable<br><br> Previous experience and technical knowledge of CVA for Sectoral Outcomes (Protection/Child Protection, Nutrition, Education, Food Security and Livelihood).<br><br>Additional job responsibilities The duties and responsibilities as set out above are not exhaustive, and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience.<br><br>Equal Opportunities<br><br>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br><br>Child Safeguarding<br><br>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br><br>Safeguarding Our Staff<br><br>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy<br><br>Health and Safety<br><br>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br><br>JD written by: Project manager Date: August 2026<br><br>JD agreed by: Date:<br><br>Updated By: Date:<br><br>Evaluated: Date:<br><br>About Us<br><br>The Organization<br><br>Education<br><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br>Application Information<br><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Job Description<br><br>JOB TITLE: Roots For Growth Project Manager<br><br>TEAM/PROGRAM: Program Operations LOCATION: Upper Egypt Field Office- either based fully in Assiut or based in Cairo with a minimum of 40% travel to Assiut.<br><br>GRADE: 2 TYPE OF CONTRACT: Fixed Term<br><br>Child Safeguarding<br><br>Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><br>Role Purpose<br><br>The Roots for Growth Project Manager will lead the implementation of a multi-year results-based financed project in Assiut Governorate, designed to empower household-led microenterprises and improve child well-being through sustainable income growth. The role requires a high level of flexibility and adaptive management, including iterative planning, quarterly learning workshops, and co-design sessions with partners. The post holder will oversee program delivery, payment indicator achievement, budget management, partnership coordination, and compliance with SCI and donor standards, while ensuring gender-responsive and child-sensitive approaches across all activities.<br><br>In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.<br><br>Brief Project Scope<br><br>Roots For Growth Phase one is a 27-month project designed to achieve sustainable economic empowerment and strengthened resilience among vulnerable households with children in Upper Egypt, particularly in Assiut, to increase investments in children’s development and well-being. The project targets 800 household-led microenterprises across four cohorts (200 per cohort), providing initial entrepreneurship and business development training within pre-selected value chains. From these, 630 micro-enterprises will be selected to receive a comprehensive package comprising seed funding, tailored technical training, business coaching through household coaches, market linkages, and individualised support for business growth. Grounded in a theory of change that emphasizes gender-responsive, tailored capacity building; sector-specific technical development; mentorship; inclusive market access; and early-stage growth capital, the program aims to strengthen microenterprise performance and promote improved financial planning, saving practices, and child-sensitive household financial management. By addressing discriminatory gender norms and ensuring equitable participation and benefits for women and youth, the project seeks to enable households to sustainably grow their enterprises, generate predictable income, and reinvest in their children’s education, health, and overall well-being, ultimately contributing to long-term resilience and sustainable economic empowerment.<br><br>Implementation will be delivered through a local incubator to deliver all business mentorship and capacity-building aspects and community-based organizations (CBOs), which will serve as hubs for coaching and market linkage support. These partners will provide continuous hands-on guidance to households and help embed project practices within existing community systems. Leveraging their local networks and contextual knowledge will ensure outreach to the most vulnerable yet viable groups and promote long-term sustainability beyond the project’s duration.<br><br>The project will also pilot a Results-Based Financing (RBF) model to strengthen and build on SCI Egypt's expertise and adapt our implementation approach so that it becomes technically and institutionally fit for future RBF programming. Through this pilot, the PM, the team, and livelihoods TA will refine operational processes, reporting mechanisms, and partner engagement models to align with RBF requirements and ensure readiness for broader scale-up. RBF is a financing approach in which payments are partially or fully tied to the achievement of measurable and pre-defined results, aiming to improve performance, enhance accountability, and ensure that resources directly drive high-quality outcomes.<br><br>Scope Of Role<br><br>Reports to: Upper Egypt Field Office Manager, Dotted-line Livelihoods Technical Advisor<br><br>Staff reporting to this post: Project Senior Officer, Operations Officer, and dotted-line oversight of MEAL Senior Officer.<br><br>Budget Responsibilities: Yes<br><br>Key Areas Of Accountability<br><br> Program Management. Lead the design and implementation of project activities to unlock payment milestones Update the results framework: Align activities with measurable outputs and outcomes. Ensure clarity on agreed indicators, milestones, and payment triggers. Manage the Project Management Unit (PMU) and coordinate monthly field consortium meetings with incubator, partner CBOs, and private-sector partners. Facilitate co-planning workshops with partners and quarterly learning sessions to refine strategies based on evidence and context. Ensure integration of gender equality and child-sensitive approaches across all components. Oversee value chain analysis and ensure interventions are market-driven and responsive to local needs. Ensuring that program reports are delivered according to SC and donor contractual requirements, within the agreed timescale and budget. Collect accurate, timely data to demonstrate achievement of results. Validate and report results: Ensure evidence is credible and auditable for payment claims. Ensure an effective award management system is in place at field level to ensure that donor and SCI requirements are met. Working with the Upper Egypt field manager and the PDQ team to revise the program plans and master budgets as needed and contribute to Save the Children’s updates to the overall CO strategy. Ensure that program activities are directly linked to payment milestones and activities not clearly linked to payment milestones are deprioritized Develop and implement participatory needs assessment to contribute to program planning and MEAL processes. Lead/support on partners’ identification and assessments, implementation monitoring and capacity building Oversee program implementation to ensure timely delivery of program activities (for example: DIPs, IPPTs, budget spending plans, etc.). In coordination with the CO HR team, lead and support recruitment processes and ensure that program/projects are adequately staffed. In collaboration with the CO Safety and Security team, develop and implement effective safety and security procedures for the program, ensuring that these procedures are updated and revised at regular intervals. Manage and motivate program staff to perform highly in their respective roles and responsibilities. This will include leading on staff structure, recruitment, performance management and implementing staff wellbeing policies. Budget Management and Compliance Manage program financial processes in close cooperation with the Finance team and in line with SCI finance policies and procedures. Link budget to results: Track how spending contributes to achieving targets. Cash flow planning: Anticipate payment delays and manage liquidity. Responsible for financial management of program budget; forecasting, planning, tracking of expenditures, and burn rates. Ensure expenditures are approved and in accordance with the budget lines and payment milestones Ensure sub-grants and contracts are managed in line with SCI’s award policies. Ensure that SCI regulations are communicated to the program staff and that all activities meet SCI’s requirements financially and technically. Monitor, update, and adapt the budget in response to market fluctuations and payment milestones. Oversee grant and micro-loan disbursement mechanisms (seed grants) and ensure compliance with seed-funding SOPs and social contract requirements. Technical Assistance and Capacity Strengthening Provide technical oversight on livelihoods, financial inclusion, and entrepreneurship development. Provide technical oversight on the value chain connections and participants' selling channels. Recruit and manage all technical consultations in close coordination with the PDQ technical team Lead and manage the incubation program of the participants, and oversee the incubator service provider who will provide the services. Lead the interventions provided to the participants by the national partner on coaching, mentoring and seed fund provision. Support capacity building for project staff and partners on adaptive management, gender integration, and child safeguarding. Ensure MEAL systems are aligned with RBF requirements and performance-based reporting. Human Resources support Recruit, manage, and motivate project staff to deliver high-quality results. Implement performance management and staff well-being measures, especially during intensive learning cycles. Foster a collaborative and inclusive team culture. Utilize the Performance Management System linked to payment milestones, define expectations of staff members, develop work plans and improvement plans as needed, and provide technical support for staff development. Ensure communication and mainstreaming SCI policies and procedures as well as accountability and child participation practices, throughout the program activities. Ensure field staff receive required training on gender, child protection, Technical Intervention Package, and M&E tools. Representation and Networking Represent SCI in coordination meetings with government, donors, and private sector stakeholders. Advocate for gender-responsive and child-sensitive economic empowerment approaches. Ensure visibility of project achievements through communication products and events. Safeguarding, Risk, and Compliance oversight: Support the implementation of child safeguarding policy within the project cycle, including identifying and addressing risks to children that are caused/exacerbated by project design and intervention. Ensure that project activities are safe for children and that all steps are taken to ensure their meaningful and safe participation. Provide leadership and guidance in the implementation of the child safeguarding policy and the code of conduct within the project. Maintain the project risk register and implement mitigation actions (including GBV, child protection, inflation, and market dynamics), in coordination with all departments. Ensure donor reporting, timely narrative and financial reports, and support external independent evaluation processes. Partnership & Localization Coordinate with business incubators, CBOs, and private sector actors to deliver technical training, mentorship, and market linkages. Strengthen local partners’ institutional capacity to sustain interventions beyond project closure. Ensure accountability and transparency in partner management and resource utilization. General: Oversee documentation of good practices, success stories and learning products; support sustainability planning (VSLAs, incubator capacity building, private sector linkages) for scale-up beyond project closure. Work closely with the Livelihoods technical advisor to support the modelling and design for the RBF. Contribute to the development of communications products, in collaboration with the CO Communications team; Comply with Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures; Ensure the security, health and well-being of staff and that staff management and other processes and policies and systems reflect SC 's principles of equity and fairness.<br><br>COMPETENCIES<br><br>Delivering results<br><br>Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/ organization.<br><br>Applying technical and professional expertise<br><br>Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organization.<br><br>Problem Solving and decision making<br><br>Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organization.<br><br>Innovation and Adaptation<br><br>Develops and implements innovative solutions to adapt and succeed in ever-changing and uncertain global and working environments<br><br>Working Effectively With Others<br><br>Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working.<br><br>BEHAVIOURS (Values in Practice)<br><br>Accountability<br><br> holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br><br>Ambition<br><br> sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same widely shares their personal vision for Save the Children, engages and motivates others future orientated, thinks strategically and on a global scale.<br><br>Collaboration<br><br> builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters values diversity, sees it as a source of competitive strength approachable, good listener, easy to talk to.<br><br>Creativity<br><br> develops and encourages new and innovative solutions willing to take disciplined risks.<br><br>Integrity<br><br> honest, encourages openness and transparency; demonstrates highest levels of integrity<br><br>Qualifications And Experience<br><br> Relevant university degree in Development Studies, Economics, Business Administration, Agricultural Economics, Social Sciences or related field; advanced degree preferred. Minimum 7 years’ experience in livelihoods, private sector engagement, or economic empowerment programs. Mandatory: At least 2 years managing payment by results, impact bond, Payment by outcomes projects Strong project cycle management experience. Demonstrate strong expertise in results-based management is a must, including designing, monitoring, and adapting programs to achieve predefined payment milestones Mandatory to have prior experience with Results-Based Financing or disbursement-linked projects, including linking payments to verified results, procedures for payments on results, monitoring outcomes progress in linkage to payments, and coordination with partners on results-based payments Strong expertise in entrepreneurship development, value chains in rural areas, enterprise development, and partnership management. Demonstrated ability to integrate gender- and child-sensitive approaches in programming. Excellent budget management and donor compliance skills. Demonstrable experience in beneficiary accountability. Strong experience in dealing with government officials at both strategic and operational levels. Highly developed interpersonal and communication skills including influencing, advocacy, negotiation and coaching. Strong results orientation, with the ability to challenge existing mindsets. Experience working through/with sub-grants and partners is a requirement. Experience with capacity building of local partners and communities. Fluency in English with strong written and oral communication skills. The capacity and willingness to be flexible and accommodating in difficult working circumstances. Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support. Professional expertise in one of the Save the Children program areas is preferable.<br><br>Additional Job Responsibilities<br><br>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience.<br><br>Equal Opportunities<br><br>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br><br>Child Safeguarding<br><br>We need to keep children safe, so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br><br>Health and Safety<br><br>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.