وظائف Tabby

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the role<br></strong><br><br>We are excited to invite you to join us on our mission to revolutionize partner experience at Tabby.<br>As Tabby’s Partner Support Specialist, you will be responsible for championing exceptional partner experience and satisfaction at Tabby.<br>Being representative of Tabby, you will communicate with partners, addressing a wide range of business and operational inquiries<br> <br> Key Responsibilities<br><strong>Duties and Responsibilities:</strong><br><ul><li>Support Tabby partners and applicants over chat, email and phone calls and answer their queries</li><li>Champion and implement partner support policies and procedures that align with department and company objectives</li><li>Provide insights and feedback on partner queries to help us identify areas of improvement and optimization of partner experience</li><li>Collaborate with your colleagues across different teams to ensure we continue to uphold our partner experience satisfaction, exceed our CSAT scores, and become renowned for being the center of best partner experience globally.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><strong>Qualifications and Requirements:</strong><br><ul><li>Great Arabic and great English</li><li>Post Graduate Degree, preferably in math, business, marketing, finance</li><li>Excellent analytical, communication, and problem-solving skills</li><li>Good self-awareness and excellent soft-skills</li><li>Ability to focus, meet deadlines, and work in a fast-paced environment</li><li>Ability to work effectively and build strong relationships with cross-functional teams</li><li>Ability to take ownership and handle difficult situations</li><li>Experience in B2B support communications would be beneficial</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Tabby</strong> creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br>The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.<br>Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.<br>As Underwriter, you will be responsible for Merchant submitted documents validation and analyze to ensure it meets the required guidelines set by the company.<br>Upon positive eligibility you will be tasked of matching the applicant with the company guidelines eligibility.<br>The ideal candidate is an individual that is organized, detail oriented, analytical and possess strong written/ verbal communication and is a team player. They should be comfortable communicating effectively and in a professional manner.<br> <br> Key Responsibilities<br><strong>Major Responsibilities and Accountabilities</strong><br><ul><li>&nbsp;Analyze submitted Merchant documents to ensure it meets the guidelines and requirements.</li><li>Provide underwriting support to Merchants to ensure documents are submitted correctly and in accordance with all requirements.</li><li>&nbsp;Request additional/missing documentation when needed to support a approval decision.</li><li>&nbsp;Approve, counter, or deny Merchant files/documents.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>&nbsp;Bachelor’s degree from a reputable university.</li><li><strong>Underwriting background is a plus.</strong></li><li>&nbsp;Fluent Arabic and good reading and written command of English is required.</li><li>&nbsp;Knowledge of MS Office.</li><li>Ability to work during the weekends based on business needs.</li><li>&nbsp;Ability to multi-task and work in a fast-paced environment.</li></ul> <br> Job Benefits<br><ul><li>A competitive salary.</li><li>A working environment that gives you autonomy and responsibility from day one.</li><li>&nbsp;Any equipment required for your role.</li><li>&nbsp;Social and Premium Medical insurance.</li></ul>You should be comfortable with the idea that the quality of your work will influence the shape of your career. We are passionate about creating an equitable, high-performing workplace which gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be).<br> </div>

<p>As Underwriter, you will be responsible for Merchant submitted documents validation and analyze to ensure it meets the required guidelines set by the company. Upon positive eligibility you will be tasked of matching the applicant with the company guidelines eligibility. The ideal candidate is an individual that is organized, detail oriented, analytical and possess strong written/ verbal communication and is a team player. They should be comfortable communicating effectively and in a professional manner.</p><p>Major Responsibilities and Accountabilities</p><ul><li>Analyze submitted Merchant documents to ensure it meets the guidelines and requirements.</li><li>Provide underwriting support to Merchants to ensure documents are submitted correctly and in accordance with all requirements.</li><li>Request additional/missing documentation when needed to support a approval decision.</li><li>Approve, counter, or deny Merchant files/documents.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate is an individual that is organized, detail oriented, analytical and possess strong written/ verbal communication and is a team player. They should be comfortable communicating effectively and in a professional manner.</p><ul><li>Bachelor s degree from a reputable university.</li><li>Underwriting background is a plus.</li><li>Fluent Arabic and good reading and written command of English is required.</li><li>Knowledge of MS Office.</li><li>Ability to work during the weekends based on business needs.</li><li>Ability to multi-task and work in a fast-paced environment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Tabby</strong> creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br>The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.<br>Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.<br>As Underwriter, you will be responsible for Merchant submitted documents validation and analyze to ensure it meets the required guidelines set by the company.<br>Upon positive eligibility you will be tasked of matching the applicant with the company guidelines eligibility.<br>The ideal candidate is an individual that is organized, detail oriented, analytical and possess strong written/ verbal communication and is a team player. They should be comfortable communicating effectively and in a professional manner.<br> <br> Key Responsibilities<br><strong>Major Responsibilities and Accountabilities</strong><br><ul><li>&nbsp;Analyze submitted Merchant documents to ensure it meets the guidelines and requirements.</li><li>Provide underwriting support to Merchants to ensure documents are submitted correctly and in accordance with all requirements.</li><li>&nbsp;Request additional/missing documentation when needed to support a approval decision.</li><li>&nbsp;Approve, counter, or deny Merchant files/documents.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>&nbsp;Bachelor’s degree from a reputable university.</li><li><strong>Underwriting background is a plus.</strong></li><li>&nbsp;Fluent Arabic and good reading and written command of English is required.</li><li>&nbsp;Knowledge of MS Office.</li><li>Ability to work during the weekends based on business needs.</li><li>&nbsp;Ability to multi-task and work in a fast-paced environment.</li></ul> <br> Job Benefits<br><ul><li>A competitive salary.</li><li>A working environment that gives you autonomy and responsibility from day one.</li><li>&nbsp;Any equipment required for your role.</li><li>&nbsp;Social and Premium Medical insurance.</li></ul>You should be comfortable with the idea that the quality of your work will influence the shape of your career. We are passionate about creating an equitable, high-performing workplace which gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be).<br> </div>

<div><b>About the Role:<br></b> <br>We report our customers repayment behaviour to Al Etihad Credit Bureau (AECB) and Saudi Credit Bureau (SIMAH). That data follows people to every other lender in the country, so getting it right matters to them and to us. This role owns that pipeline end to end: the daily submissions, the logic behind them, the errors that come back, and the disputes customers raise when something looks wrong. You will sit between a regulator and our production data models, and you will be the person who knows how both actually work.</div> <ul> <li> Run the daily cycle submissions, acknowledgements and error reports and fix errors at the source rather than patching the output.</li> <li> Resolve customer disputes within SLA: check the claim against our data, correct or remove the record where it is warranted, and escalate the rest to the right team.</li> <li> Own the reporting logic in dbt on BigQuery, along with the exclusion lists and data-quality checks that sit around it.</li> <li> Build reporting logic for new products and validate it with Credit Bureau before go-live.</li> <li> Tune submission volume and cadence against the Credit Bureau data dictionary.</li> <li> Be our point of contact with the Credit Bureau for clarifications, Service Desk tickets and processing capacity.</li> </ul> <div> <br> </div> <ul> <li> 2-4 years of experience as a data, risk or reporting analyst in a lending company, fintech, financial services or similarly regulated environment. </li> <li> Strong SQL, and real experience working with large datasets in BigQuery.</li> <li> The ability to read a technical specification closely and apply it exactly as written.</li> <li> An investigative habit: you check the data before you act on a ticket, and you write down what you found.</li> <li> Fluent English, written and spoken you will be working with a regulator, customer service teams and engineers.</li> <li> Comfort with fixed SLAs, and the patience to work with an external counterparty that moves at its own pace.</li> </ul> <div> <br> </div>

<p>Role Overview We re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution. Design end-to-end programs and learning journeys - from learning objectives and content sequencing to practice, assessment, and reinforcement. Break down complex product updates and processes into simple, engaging learning content, including slides, facilitator guides, eLearning, job aids, simulations, videos, and walkthroughs. Create practical, scenario-based learning that helps agents apply knowledge to real customer situations. Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content. Co-create with Trainers and SMEs to make sure learning is accurate, practical and facilitator-ready. Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools. Use learner feedback, assessment results, QA insights, and operational data to continuously improve content. Excellent written English and Arabic , with strong editing, formatting, and content structuring skills. At least 2 years of experience in instructional design and eLearning creation . Hands-on experience with learning and design tools such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms. Able to work independently and take ownership of projects with minimal guidance , from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution. Strong writing and visual storytelling skills , with the ability to make complex information simple and easy to understand. Hands-on experience using AI models and digital tools to automate and scale L&amp;D work , including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning faster, more scalable, and more effective . Comfortable working cross-functionally , especially with Product, Tech, and Operations teams. Portfolio required: Candidates should be able to demonstrate previous instructional design work, including examples of curriculum design, training materials/eLearning, and visual learning design . Ramp-Up Expectations We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like: Month 1: Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs. Month 2 3: Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers. Month 4+: Own learning projects end-to-end from brief to delivery and become the go-to for anything instructional design in agent education. Success in this role will be measured by: Training effectively prepares agents for new products, processes, and launches. Learning is clear, practical, engaging, and easy to apply on the job. Strong learner feedback and knowledge/assessment results. Learning gaps, confusion, and rework are reduced. Content is quickly and effectively adapted based on product changes, performance data, and feedback.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 2 years of experience in instructional design and eLearning creation . Hands-on experience with learning and design tools such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms. Able to work independently and take ownership of projects with minimal guidance , from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution. Strong writing and visual storytelling skills , with the ability to make complex information simple and easy to understand. Hands-on experience using AI models and digital tools to automate and scale L&amp;D work , including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning faster, more scalable, and more effective . Comfortable working cross-functionally , especially with Product, Tech, and Operations teams. Portfolio required: Candidates should be able to demonstrate previous instructional design work, including examples of curriculum design, training materials/eLearning, and visual learning design .</p><p>Preferred Qualifications 3+ years overall in L&amp;D, CX enablement, or content design (minimum 2 years in instructional design). Bonus if you ve worked in CX, product, or tech startups . Bonus If you have experience with knowledge bases (like Notion, Zendesk, Helpjuice). Experience collaborating with training, QA, compliance, or product teams Experience supporting multilingual teams or agents with limited English proficiency is a plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Role Overview</strong>We’re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You’ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution.<br> <br> Key Responsibilities<br><ul><li>Design end-to-end programs and learning journeys - from learning objectives and content sequencing to practice, assessment, and reinforcement.&nbsp;</li><li>Break down complex product updates and processes into simple, engaging learning content, including slides, facilitator guides, eLearning, job aids, simulations, videos, and walkthroughs.&nbsp;</li><li>Create practical, scenario-based learning that helps agents apply knowledge to real customer situations.&nbsp;</li><li>Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content.</li><li>Co-create with Trainers and SMEs to make sure learning is accurate,&nbsp; practical and facilitator-ready.</li><li>Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools.</li><li>Use learner feedback, assessment results, QA insights, and operational data to continuously improve content.&nbsp;</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>Excellent written <strong>English and Arabic</strong>, with strong editing, formatting, and content structuring skills.</li><li>At least <strong>2 years of experience in instructional design and eLearning creation</strong>.</li><li><strong>Hands-on experience with learning and design tools</strong> such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms.</li><li>Able to <strong>work independently and take ownership of projects with minimal guidance</strong>, from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution.</li><li>Strong <strong>writing and visual storytelling skills</strong>, with the ability to make complex information simple and easy to understand.</li><li>Hands-on experience using <strong>AI models and digital tools to automate and scale L&amp;D work</strong>, including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning <strong>faster, more scalable, and more effective</strong>.</li><li>Comfortable <strong>working cross-functionally</strong>, especially with Product, Tech, and Operations teams.</li></ul><strong><br>Portfolio required:</strong> Candidates should be able to demonstrate previous instructional design work, including examples of <strong>curriculum design, training materials/eLearning, and visual learning design</strong>.&nbsp;<br><br><strong><br>Ramp-Up Expectations<br></strong><br><br>We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like:<br><ul><li><strong>Month 1:</strong> Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs.</li><li><strong>Month 2–3:</strong> Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers.<br><strong>Month 4+:</strong> Own learning projects end-to-end — from brief to delivery — and become the go-to for anything instructional design in agent education.<br></li></ul><strong>Preferred Qualifications</strong><ul><li><strong>3+ years </strong>overall in L&amp;D, CX enablement, or content design (minimum 2 years in instructional design).</li><li>Bonus if you’ve worked in <strong>CX, product, or tech startups</strong>.</li><li>Bonus If you have experience with knowledge bases (like Notion, Zendesk, Helpjuice).</li><li>Experience collaborating with training, QA, compliance, or product teams</li><li>Experience supporting <strong>multilingual teams</strong> or agents with limited English proficiency is a plus.</li></ul><strong><br>Success in this role will be measured by:</strong><br><ul><li>Training effectively prepares agents for new products, processes, and launches.&nbsp;</li><li>Learning is clear, practical, engaging, and easy to apply on the job.</li><li>Strong learner feedback and knowledge/assessment results.</li><li>Learning gaps, confusion, and rework are reduced.</li><li>Content is quickly and effectively adapted based on product changes, performance data, and feedback.&nbsp;</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Compliance Associate supports the Firm’s financial crime control framework across the full customer lifecycle, delivering front-line operational execution for onboarding due diligence, screening, and transaction monitoring across both BNPL and SVF product lines.<br><br>The role provides day-to-day disposition of alerts and cases and acts as an advisory resource to the Business and Scoring team.<br> <br> Key Responsibilities<br><ul><li>Review and assess screening results (e.g., sanctions, PEPs, adverse media), escalating potential matches in line with internal procedures.</li><li>Conduct enhanced due diligence (EDD) on high-risk customers and merchants, ensuring all findings are well-documented and meet regulatory expectations.</li><li>Review and verify Know Your Business (KYB) documentation to ensure accuracy, completeness, and compliance with UAE regulatory standards.</li><li>Assist in the monitoring and investigation of unusual or suspicious transactions, including documenting findings and escalating cases where appropriate.</li><li>Maintain comprehensive notes and audit trails for all compliance reviews, investigations, and decisions.</li><li>Work closely with internal teams (e.g., onboarding, risk, legal) to resolve compliance issues and queries in a timely manner.</li><li>Help ensure that all compliance records and systems are updated and maintained in accordance with internal policies.</li><li>Stay informed of relevant UAE AML/CFT regulations and industry developments.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>Bachelor’s degree in a relevant field (e.g., Law, Finance, Business, or related discipline).</li><li>1–2 years’ experience in a compliance, KYC/KYB, or financial crime function (preferred but not essential).</li><li>Strong analytical skills and attention to detail.</li><li>Familiarity with AML, sanctions screening, KYC/KYB, and EDD processes.</li><li>Excellent written and verbal communication skills in English.</li><li>Ability to work independently and manage tasks effectively from a remote location.</li><li>High level of integrity and professionalism when handling confidential information.</li></ul> <br> Job Benefits<br><ul><li>Experience in a FinTech, payments, or financial services environment.</li><li>Understanding of UAE AML/CFT regulatory frameworks and compliance requirements.</li><li>Proficiency with compliance tools such as screening platforms, transaction monitoring systems, or case management tools.<br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the role<br></strong><br><br>We are excited to invite you to join us on our mission to revolutionize partner experience at Tabby.<br>As Tabby’s Partner Support Specialist, you will be responsible for championing exceptional partner experience and satisfaction at Tabby.<br>Being representative of Tabby, you will communicate with partners, addressing a wide range of business and operational inquiries<br> <br> Key Responsibilities<br><strong>Duties and Responsibilities:</strong><br><ul><li>Support Tabby partners and applicants over chat, email and phone calls and answer their queries</li><li>Champion and implement partner support policies and procedures that align with department and company objectives</li><li>Provide insights and feedback on partner queries to help us identify areas of improvement and optimization of partner experience</li><li>Collaborate with your colleagues across different teams to ensure we continue to uphold our partner experience satisfaction, exceed our CSAT scores, and become renowned for being the center of best partner experience globally.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><strong>Qualifications and Requirements:</strong><br><ul><li>Great Arabic and great English</li><li>Post Graduate Degree, preferably in math, business, marketing, finance</li><li>Excellent analytical, communication, and problem-solving skills</li><li>Good self-awareness and excellent soft-skills</li><li>Ability to focus, meet deadlines, and work in a fast-paced environment</li><li>Ability to work effectively and build strong relationships with cross-functional teams</li><li>Ability to take ownership and handle difficult situations</li><li>Experience in B2B support communications would be beneficial</li></ul> </div>

<p>We're looking for a results-driven CRM Marketing Specialist to design, execute, and optimize lifecycle marketing campaigns that engage users across all stages from onboarding and activation to retention and loyalty. In this role, you'll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You'll continuously experiment, analyze engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.</p><p>Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities. Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models. Conduct A/B tests and implement improvements to optimize open rates, click-through rates, conversion rates, and other indicators (KPIs). Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule. Run SQL queries to build segments and analyze campaign or user data. Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan. Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimization. Identify and implement process improvements and automation opportunities to enhance efficiency and scalability. Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</p><p><strong>Desired Candidate Profile</strong></p><p>3+ years of proven experience in CRM, lifecycle marketing, or marketing automation. Hands-on experience with Customer.io , Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, Jinja, Java Script etc.) Strong working knowledge of HTML/CSS and email development best practices. Python, advanced SQL, and strong analytical skills are highly desirable. Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage. Fluency in spoken and written English. Bonus point for Arabic. A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>We’re looking for a results-driven CRM Marketing Specialist to design, execute, and optimise lifecycle marketing campaigns that engage users across all stages — from onboarding and activation to retention and loyalty.<br><br><br>In this role, you’ll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You’ll continuously experiment, analyse engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.<br> <br> Key Responsibilities<br><ul><li>Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities.</li><li>Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models.</li><li>Conduct A/B tests and implement improvements to optimise open rates, click-through rates, conversion rates, and other indicators (KPIs).</li><li>Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule.</li><li>Run SQL queries to build segments and analyse campaign or user data.</li><li>Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan.</li><li>Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimisation.</li><li>Identify and implement process improvements and automation opportunities to enhance efficiency and scalability.</li><li>Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>3+ years of proven experience in CRM, lifecycle marketing, or marketing automation.</li><li>Hands-on experience with Customer.io, Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, Jinja, Java Script etc.)</li><li>Strong working knowledge of HTML/CSS and email development best practices.</li><li>Python, advanced SQL, and strong analytical skills are highly desirable.</li><li>Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage.</li><li>Fluency in spoken and written English. Bonus point for Arabic.</li><li>A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>We’re looking for a results-driven CRM Marketing Specialist to design, execute, and optimise lifecycle marketing campaigns that engage users across all stages — from onboarding and activation to retention and loyalty.<br><br><br>In this role, you’ll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You’ll continuously experiment, analyse engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.<br> <br> Key Responsibilities<br><ul><li>Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities.</li><li>Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models.</li><li>Conduct A/B tests and implement improvements to optimise open rates, click-through rates, conversion rates, and other indicators (KPIs).</li><li>Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule.</li><li>Run SQL queries to build segments and analyse campaign or user data.</li><li>Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan.</li><li>Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimisation.</li><li>Identify and implement process improvements and automation opportunities to enhance efficiency and scalability.</li><li>Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>3+ years of proven experience in CRM, lifecycle marketing, or marketing automation.</li><li>Hands-on experience with Customer.io, Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, Jinja, Java Script etc.)</li><li>Strong working knowledge of HTML/CSS and email development best practices.</li><li>Python, advanced SQL, and strong analytical skills are highly desirable.</li><li>Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage.</li><li>Fluency in spoken and written English. Bonus point for Arabic.</li><li>A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</li></ul> </div>

<p>About the Role We re on the lookout for a Collections Specialist to join our growing Risk &amp; Collections team in Egypt. If you re passionate about fintech, customer experience, and smart recovery strategies, this is your chance to be part of a company that's reshaping the future of finance.</p><p>Key Responsibilities</p><p>Account Management</p><ul><li>Manage delinquent accounts based on segmentation and performance data.</li><li>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.</li><li>Maintain strong governance and control frameworks to minimize risk.</li></ul><p>Customer Dispute Resolution</p><ul><li>Track and resolve customer disputes related to payments or services.</li><li>Collaborate with internal teams for timely, fair, and customer-centric solutions.</li></ul><p>Customer Communication</p><ul><li>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.</li><li>Handle customer interactions across various digital channels.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2-3 years of collections or recovery experience, preferably in digital banking or fintech.</li><li>Strong knowledge of UAE regulations and debt collection best practices.</li><li>Experience with collection agencies, digital tools, and performance reporting.</li><li>Excellent communication, problem-solving, and stakeholder management skills.</li><li>Ability to balance empathy with commercial impact in customer conversations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>&nbsp;About the Role<br></strong>&nbsp;<br>&nbsp;We’re on the lookout for a <strong>Collections Specialist</strong> to join our growing Risk &amp; Collections team in Egypt. If you’re passionate about fintech, customer experience, and smart recovery strategies, this is your chance to be part of a company that's reshaping the future of finance.&nbsp;<br> <br> Key Responsibilities<br><strong>Key Responsibilities</strong><strong>Account Management</strong><br><ul><li>Manage delinquent accounts based on segmentation and performance data.</li><li>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.</li><li>Maintain strong governance and control frameworks to minimize risk.</li></ul><strong><br>Customer Dispute Resolution</strong><br><ul><li>Track and resolve customer disputes related to payments or services.</li><li>Collaborate with internal teams for timely, fair, and customer-centric solutions.</li></ul><strong><br>Customer Communication</strong><br><ul><li>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.</li><li>Handle customer interactions across various digital channels.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><strong>Requirements</strong><br><ul><li>2–3 years of collections or recovery experience, preferably in digital banking or fintech.</li><li>Strong knowledge of UAE regulations and debt collection best practices.</li><li>Experience with collection agencies, digital tools, and performance reporting.</li><li>Excellent communication, problem-solving, and stakeholder management skills.</li><li>Ability to balance empathy with commercial impact in customer conversations.</li></ul> </div>

<strong>Application Deadline: </strong>31 December 2026<br><br><strong>Department: </strong>Customer Support Ops<br><br><strong>Employment Type: </strong>Full Time<br><br><strong>Location: </strong>Egypt<br><br><strong>Reporting To: </strong>romans.solovjovs@tabby.ai<br><br><strong>Description<br><br></strong><strong>About Tabby<br><br></strong>Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.<br><br><strong>We’re also a financial company, please note that some of our products charge interest.<br><br></strong>We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.<br><br>What You’ll Do<br><br><ul><li>Support our customers through phone, chat, and email in both English and Arabic</li><li>Answer questions, solve problems, and make sure customers have a good experience</li><li>Follow clear guidelines and use tools to help customers quickly and correctly<br><br><br></li></ul>What We Offer <br><br><ul><li>What We’re Looking For</li><ul><li>You speak and write clearly in both Arabic and English (B2 level or above in English)</li><li>You’re comfortable with rotational shifts and can work from the office</li><li>You’re helpful, calm under pressure, quick to learn, and take your work seriously.<br><br><br></li></ul></ul>We don’t want to oversell it. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good, positive attitude even on the tough days.<br><br>Is This Role Right for You?

<p><strong>Application Deadline: </strong>31 December 2026</p><p><strong>Department: </strong>Customer Support Ops</p><p><strong>Location: </strong>Egypt<br><br></p><strong>Description<br><br></strong><strong>About Tabby<br><br></strong>Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.<br><br><strong>We’re also a financial company, please note that some of our products charge interest.<br><br></strong>We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.<br><br><br><br><strong>What You’ll Do<br><br></strong><ul><li>Support our customers through phone, chat, and email in both English and Arabic</li><li>Answer questions, solve problems, and make sure customers have a good experience</li><li>Follow clear guidelines and use tools to help customers quickly and correctly<br><br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>What We’re Looking For<ul><li>You speak and write clearly in both Arabic and English (B2 level or above in English)</li><li>You’re comfortable with rotational shifts and can work from the office</li><li>You’re helpful, calm under pressure, quick to learn, and take your work seriously.</li></ul></li></ul>We don’t want to oversell it. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good, positive attitude even on the tough days.<br><br><br><br><strong>Is This Role Right for You?<br><br></strong><strong><ul><li>Base salary: 18,000 EGP gross (around 13,320 EGP net)</li><li>Language allowance: up to 7,000 EGP gross (around 4,250 EGP net) based on English &amp; Arabic level</li><li>Performance bonus: up to 70% of your base salary</li><li>Transportation Allowance: 230 EGP per day<br><br></li></ul></strong><strong>Top performers can earn <strong>up to 37,600 EGP gross (around 27,824 EGP net). <br></strong>Excluding: Transport allowance.<br><ul><li>Paid training: 3 weeks in the office</li><li>Nesting period:3 weeks handling real customers cases while receiving close support</li><li>Work location: The Greek Campus, Downtown Cairo<br><br><br><br><br><br></li></ul></strong>

<p><strong>About the role</strong></p><p><br></p><p>We are excited to invite you to join us on our mission to revolutionize partner experience at Tabby.</p><p>As Tabby’s Partner Support Specialist, you will be responsible for championing exceptional partner experience and satisfaction at Tabby.</p><p>Being representative of Tabby, you will communicate with partners, addressing a wide range of business and operational inquiries</p><p><br></p><p>Key Responsibilities</p><p><br></p><p><strong>Duties and Responsibilities:</strong></p><ul><li>Support Tabby partners and applicants over chat, email and phone calls and answer their queries</li><li>Champion and implement partner support policies and procedures that align with department and company objectives</li><li>Provide insights and feedback on partner queries to help us identify areas of improvement and optimization of partner experience</li><li>Collaborate with your colleagues across different teams to ensure we continue to uphold our partner experience satisfaction, exceed our CSAT scores, and become renowned for being the center of best partner experience globally.</li></ul><p><br></p><p>Skills, Knowledge &amp; Expertise</p><p><br></p><p><strong>Qualifications and Requirements:</strong></p><ul><li>Great Arabic and great English</li><li>Post Graduate Degree, preferably in math, business, marketing, finance</li><li>Excellent analytical, communication, and problem-solving skills</li><li>Good self-awareness and excellent soft-skills</li><li>Ability to focus, meet deadlines, and work in a fast-paced environment</li><li>Ability to work effectively and build strong relationships with cross-functional teams</li><li>Ability to take ownership and handle difficult situations</li><li>Experience in B2B support communications would be beneficial</li></ul><p><br></p>