وظائف في مصر
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وظائف شاغرة
Etisalat Egypt
مصر - القاهرة
<h2>Customer Service Representative – Etisalat UAE</h2><h2>Job Description</h2><ul><li>Provide customer support to <strong>Etisalat UAE</strong> customers through calls.</li><li>Respond to customer inquiries in a timely and professional manner.</li><li>Resolve customer issues while ensuring a high level of customer satisfaction.</li><li>Deliver accurate information about products and services.</li><li>Maintain service quality standards and achieve performance targets.</li><li>Handle customer interactions in accordance with company policies and procedures.</li></ul><h2>What’s in It for You?</h2><ul><li>Net Salary up to <strong>15,000 EGP</strong></li><li>Fast career growth (<strong>In-source</strong>)</li><li>Social & medical insurance</li><li><strong>3,000 EGP bonus</strong></li><li><strong>6,000 EGP referral bonus</strong></li><li>Opportunity to travel to the <strong>UAE</strong></li></ul><h2>Job Requirements</h2><ul><li>Graduates only.</li><li>Maximum age: <strong>32 years</strong>.</li><li>Strong written communication and problem-solving skills.</li><li>Ability to work rotational shifts.</li></ul>
مصر
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<br>Company Description<br><br><p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p><br><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p><br><p>Join our motivated and vibrant Team and build your career with us.</p><br><br>Job Description<br><br><p>* Responsible receive guests in any outlet and escort them to tables by standard way.</p><br><p>* Assigned to work in bars or restaurant</p><br><p>* Inform customers about order alternatives and encourage the sales of targeted services.</p><br><p>* Deliver maximum service in each unit, keeping in line with service rules.</p><br><p>* Maintain and any personal belongings of customers those have been left in the workstation and hand such belongings over to her supervisors.</p><br><p>* Comply with the departmental instructions and procedures published by the F&B Department.</p><br><p>* Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><br><p>* Comply with operational rules.</p><br><p>* Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><br><p>* Attend the orientation training.</p><br><p>* Undergo two performance assessments each year.</p><br><p>* Strive to achieve 100% customer satisfaction</p><br><br>Qualifications<br><br><p>Education: At least a high school or vocational diploma</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: English is required </p><br><p>* Courses and Training: Vocational trainings and seminars.</p><br><p>* Computer Literacy: Not required.</p><br><p>* Skills: Basic knowledge of the products and services in the related field</p><br> </div>
مصر
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
مصر
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<p>Overview The Procurement Sr. Analyst, Global Resins — Europe & Egypt will be a key member of PepsiCo’s Global Resin Category Procurement team, supporting PET Resin sourcing strategy execution across Europe and Egypt. Based in Egypt and reporting to Apolonia, this role will help manage operational category activities, supplier engagement, data analysis, and value-capture initiatives across PET resins (i.e virgin PET, recycled PET and alternative technologies), as well as PET resins feedstocks. The role will also support strategic initiatives such as Project Starboard, including RFPs, supplier analysis, market intelligence, and execution with local stakeholders. Responsibilities Support execution of PET Resin sourcing strategies for Europe and Egypt, partnering closely with Global Resin Procurement, local Procurement teams, Supply Chain, Finance, R&D, Legal, and other key stakeholders. Lead data analysis, data mapping, supplier benchmarking, cost modeling, volume analysis, and market intelligence to enable fact-based sourcing decisions and productivity opportunities. Help manage operational category activities, including supplier performance tracking, contract inputs, pricing formula validation, savings tracking, and preparation of business updates. Support Project Starboard and other strategic sourcing initiatives, including vPET and rPET RFIs/RFPs, bid analysis, supplier scorecards, negotiation preparation, and implementation follow-up. Engage with local stakeholders in Europe and Egypt to translate global category strategies into executable plans, ensuring alignment with business priorities, supply assurance needs, and sustainability goals. Develop and maintain tools, trackers, dashboards, and structured databases to improve visibility, simplify ways of working, and enable faster decision-making across the Global Resin Category team. Build and manage day-to-day relationships with strategic vPET and rPET suppliers, supporting commercial discussions, issue resolution, performance reviews, and continuous improvement opportunities. Identify and advance productivity, innovation, sustainability, and process improvement opportunities that capture value for PepsiCo while strengthening supplier partnerships and category resilience. Support PET resin feedstock soft tolling projects implementation in EMEA. Qualifications Bachelor’s degree in Procurement, Supply Chain, Engineering, Finance, Business, or related field; MBA or advanced degree preferred. Minimum 3 years of professional experience in Procurement, Supply Chain, Finance, Operations, or an analytical commercial role; experience in commodities, packaging, resins, recycling, or manufacturing is preferred. Strong analytical capability with ability to structure complex data, build models, identify insights, and translate analysis into clear business recommendations. Comfort working through ambiguity and complex situations with a bias for action, ownership, and follow-through. Strong communication and stakeholder management skills, with ability to influence across cultures, functions, and levels in a matrixed organization. Ability to support supplier negotiations, RFP analysis, market intelligence, productivity tracking, and executive-ready presentations. High integrity, strong business judgment, and ability to manage confidential commercial information appropriately. Advanced Excel and PowerPoint skills required; experience with Power BI, digital sourcing platforms, ERP systems, or procurement analytics tools preferred. Fluency in English required; Arabic and/or additional European languages are a plus. Desired Leadership Attributes Go-getter mindset: Proactively identifies what needs to be done, takes ownership, and drives work forward with urgency and accountability. Strategic curiosity: Seeks to understand market dynamics, supplier economics, sustainability trends, and business drivers behind category decisions. Collaborative execution: Works effectively with global and local teams to convert strategy into action and deliver measurable value. Innovation orientation: Looks for smarter ways to work, simplify processes, automate manual tasks, and improve visibility across the category. Resilience and adaptability: Navigates ambiguity, changing priorities, and complex stakeholder environments with professionalism and sound judgment.</p> </div>
مصر
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<p>Overview We Are PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u. “We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships, religion or belief, gender, disability and we are Mowaamah -GOLD certified in Saudi.” Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/ Responsibilities Ensure the effectiveness of maintenance activities and the repair of equipment within the factory. Ensure that production lines operate at full efficiency and that planned downtime is carried out at appropriate times when performing electrical maintenance for any malfunction. Carry out preventive maintenance activities to improve equipment productivity. Analyze production and quality results daily and take corrective actions without affecting production line schedules. Ensure safe operating conditions in the factory and secure all main and sub cables, electrical panels, and distribution stations. Ensure the availability of all required spare parts while considering budget and working capital objectives in order to minimize production downtime. Maintain updated backup copies of software for all PLCs and drives/converters to avoid unexpected failures. Develop the annual overhaul plan for required equipment. Record all requirements needed to comply with standards associated with AIB, ERP, EMS, and sustainability programs. Actively participate in committees related to new projects. Develop the electrical knowledge of the team through continuous exposure to new technologies. Maintain records for all machines and track the documentation of equipment breakdowns and faults. Qualifications Bachelor's degree in Electrical Engineering or an equivalent qualification from an accredited institute. Minimum of 2 years of experience in electrical maintenance, preferably in the food and beverage industry. Knowledge of automation/control fundamentals, electronics, instrumentation, and equipment operation processes. Good knowledge of PLC programming is an advantage. Strong leadership and communication skills. Time management skills. Ability to work under pressure. Proficiency in computer applications. Fluency in both spoken and written English and Arabic.</p> </div>
مصر
<h2 class="h5">Job description</h2>
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We’re running a short video data collection project for one of our clients. We’re looking for native Arabic speakers across multiple Arabic-speaking countries and dialects to record a 15–20 second video, speaking naturally in Arabic and looking directly into the camera. The videos collected will be used to help train and evaluate an AI model that distinguishes real, human-recorded video from AI-generated (synthetic) video.<br>
<p><strong><span>Project Details:</span></strong></p><br>
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<p><strong><span>Start Date:</span><span> ASAP</span></strong></p><br>
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<p><strong><span>Duration: </span><span>1 session </span></strong></p><br>
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<p><strong><span>Commitment:</span><span> 1 hour. </span></strong></p><br>
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<p><strong><span>Job Type:</span><span> Freelance</span></strong></p><br>
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<p><strong><span>Location: Egypt (Remote)</span></strong></p><br>
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<p><strong><span>Language/Dialects:</span> <span>Egyptian, Levantine, Gulf, Iraqi, Yemeni</span></strong></p><br>
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<p><strong><span>Pay Rate: </span><span>$5.00/ per accepted Video </span></strong></p><br>
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<br><br><p><b>Eligibility</b></p><br><ul>
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<p><span>18 years of age or older.</span></p><br>
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<p><span>Native Arabic speaker (self-identified). You may be asked to complete a brief screening step to confirm your dialect before your submission is finalized.</span></p><br>
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</ul><br><p><b>What you’ll do </b></p><br><ul>
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<p><span>Record a single 15–20 second video in your native Arabic </span><span>dialect</span><span>.</span></p><br>
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<p><span>Speak naturally (no script). Suggested prompts: briefly introduce yourself, mention where you live, or talk about an interest/hobby.</span></p><br>
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<p><span>Look directly at the camera the whole time.</span></p><br>
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<p><span>After recording, answer a few short questions about yourself (e.g., age range, country, dialect) to help us organize the dataset.</span></p><br>
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<p><span>Video quality: 1080p or higher </span></p><br>
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<p><span>Length: 15–20 seconds </span></p><br>
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<p><span>Framing: Head-and-shoulders, face centered and fully visible</span></p><br>
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<p><span>Lighting/background: Well-lit face (no harsh shadows), plain/neutral background</span></p><br>
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<p><span>Expression: Neutral/relaxed while speaking naturally</span></p><br>
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<p><span>Audio: Clear speech, no background noise, music, or echo</span></p><br>
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<p><span>Orientation: Portrait or landscape acceptable (hold steady, no shaky footage)</span></p><br>
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<p><span>Environment: Quiet indoor setting preferred</span></p><br>
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<p><span>Prohibited: Filters/beauty modes, sunglasses, hats/hoods, face coverings, headphones/earbuds, watermarks, stickers, borders, other people/pets in frame</span></p><br>
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</ul><br><p><b>Your Privacy</b></p><br><p><span>Before you begin, you’ll be asked to review and accept a consent form explaining how your video and any information you provide will be used, stored, and who it will be shared with.</span></p><br>
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مصر
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<span>Our client is a global provider of advanced air filtration and clean process solutions serving commercial, industrial, and highly regulated environments.<br> Its solutions support organizations where air quality, process protection, controlled environments, and reliable filtration are critical.<br> They're expanding their power systems business across Egypt, and this role sits at the center of that growth.<br> Gas turbines, compressors, and engines across the country's power generation, oil & gas, and industrial sites depend on air inlet filtration, acoustic control, pulse filter systems, and evaporative cooling to run efficiently.<br> Right now, much of that installed base is still up for grabs, held by competitors, underserved, or simply unmapped.<br> This is not a maintenance-mode sales job.<br> It's a build role.<br> You'll be the one securing vendor registrations, winning tenders, converting competitor-installed sites, and turning single equipment sales into long-term aftermarket relationships.<br> What You'll Own Territory growth.<br> You'll build and execute the Egypt sales plan, hunting new opportunities and converting sites currently running on competitor equipment.<br> Vendor registrations, prequalifications, and frame agreements with key end users and EPCs will be yours to secure, the groundwork that gets you a seat at the table for every future tender.<br> The installed base.<br> You'll map every gas turbine, compressor, and engine across Egypt worth knowing about, configurations, replacement cycles, competitor presence, and turn that intelligence into a proactive spare parts and aftermarket pipeline, timed around outage and shutdown windows rather than chasing them after the fact.<br> Technical credibility.<br> Site visits, performance surveys, and life cycle cost analysis will be part of your regular rhythm.<br> You'll shift customer conversations away from purchase price and toward total cost of ownership, and you'll introduce condition monitoring solutions like Power Eye as a differentiator that keeps you relevant long after the initial sale.<br> Relationships that last.<br> Power generation end users, oil & gas operators, consultants, EPCs, and OEM service teams will come to see you as their trusted advisor.<br> Where needed, you'll also appoint and manage local channel partners, extending your reach without diluting standards.<br> Visibility and voice.<br> You'll represent the business at industry events and customer seminars, and you'll feed market intelligence back to regional management and product teams, shaping not just your own pipeline but the wider strategy.<br> What's In It For You This role offers a rare combination: the technical depth of an engineering-driven product line with the autonomy and earnings potential of a true business development mandate.<br> You'll operate with significant ownership over your territory and strategy, working closely with application engineering, service, and factory teams who back your proposals rather than second-guess them.<br> You'll build direct relationships with some of Egypt's most significant power and industrial players, gain deep exposure to turbomachinery auxiliary systems, and have a genuine hand in shaping how a global brand grows in one of the region's most important markets.<br> Ready to Build Something?<br> If you're excited by the idea of owning a territory rather than inheriting one, of turning technical knowledge into commercial wins and installed-base relationships that compound over years, this is worth a conversation.<br> Apply now to take the next step in a role where your market knowledge, technical credibility, and commercial instincts will directly determine how far this business grows in Egypt.<br> You'll thrive in this role if you already understand turbomachinery, ideally with direct exposure to air inlet filtration, acoustic and noise control, or evaporative cooling in power generation or oil & gas settings.<br> Technical fluency isn't optional here; it's what earns you the right to sell lifecycle value instead of competing on price alone.<br> You'll be especially successful if you've spent 5–7+ years in technical sales or business development in Egypt's power, oil & gas, or rotating equipment markets, with a track record of winning tenders and building accounts with major end users, utilities, IPPs, oil & gas operators, or their EPC contractors.<br> Experience navigating vendor registration and prequalification processes will serve you well from day one.<br> You'll need to be fluent in English.<br> Comfort with disciplined CRM use (Salesforce preferred).<br> A valid Egyptian driving licence and a genuine willingness to travel, including to plant sites in remote locations, because that's where the relationships that matter actually get built.<br> A bachelor's degree in mechanical, electrical, or power engineering (or a closely related field) is expected; additional commercial training is a plus.<br></span> </div>
Huzzle
مصر
<h2 class="h5">Job description</h2>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a results-driven Sales Development Representative to spearhead our outbound growth strategy within the international education sector.<br> In this role, you will be the primary engine for pipeline generation, engaging directly with senior school leadership teams to introduce innovative educational solutions.<br> This is an ideal opportunity for a self-managed sales professional who understands the unique nuances of the EdTech landscape and thrives on building meaningful relationships with global educators.<br> Key Responsibilities Build and maintain targeted lists of international schools, identifying key decision-makers including Principals, Deputy Heads, and Sustainability Leads.<br> Execute high-touch LinkedIn outreach campaigns featuring personalized, consultative messaging tailored specifically to educators.<br> Manage multi-channel cold email sequences and structured follow-ups to maximize response and engagement rates.<br> Conduct high-volume daily outreach, including 30–50 LinkedIn messages and 20–30 cold emails.<br> Consult with school leadership stakeholders to align our solutions with their institutional goals.<br> Book and coordinate 10–15 qualified meetings per month for the leadership team.<br> Maintain rigorous CRM hygiene, tracking lead progression and providing clear visibility into the sales pipeline.<br> Competitive monthly compensation Fully remote work environment Opportunity to shape the growth of a mission-driven organization Performance-based incentives for qualified meetings booked Autonomy and ownership over your outreach strategy Direct impact on global educational innovation Proven experience in B2B outbound sales, specifically utilizing LinkedIn and email as primary channels Direct experience selling into the education sector or EdTech space is a critical requirement for this role Exceptional communication skills with the ability to engage and influence senior stakeholders and school leadership teams Highly self-motivated and capable of maintaining consistent daily activity output without micro-management Strong organizational skills and proficiency in CRM management and sales automation tools A consultative approach to sales, focusing on value-driven conversations rather than aggressive pitching Nice-to-Haves Previous experience working within an international school environment or a deep understanding of global curriculum standards.<br> Familiarity with sustainability and climate education initiatives.<br> Experience in a startup or fast-paced growth environment.<br></span> </div>
مصر
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<span>We are looking for experienced Sales Development Representatives based in South Africa to support outbound business development within the financial services sector.<br> This role requires more than general cold outreach.<br> You will research and identify relevant companies, family offices, financial institutions, and decision-makers, particularly within the UAE and DIFC ecosystem.<br> The ideal candidate has previous experience working with or selling to financial services companies, understands the structure of family offices and different types of financial institutions, and can confidently engage senior decision-makers through phone, email, and LinkedIn.<br> Clear, neutral, and professional spoken English is essential.<br> Key Responsibilities Conduct detailed account research to identify relevant companies, financial institutions, family offices, and decision-makers.<br> Research DIFC-registered companies and understand their business activities, structure, and relevance to the target market.<br> Build and maintain accurate prospect and account lists.<br> Identify key stakeholders, including founders, managing directors, investment professionals, finance leaders, and other senior decision-makers.<br> Execute outbound prospecting through cold calling, email, and LinkedIn.<br> Personalize outreach based on account research and the prospect’s business profile.<br> Qualify prospects based on the agreed target criteria.<br> Book qualified meetings for the sales or advisory team.<br> Maintain clean and accurate prospecting data in Google Sheets and the company’s CRM.<br> Track outreach activity, responses, follow-ups, and meeting outcomes.<br> Collaborate with the team to improve targeting, messaging, and lead quality.<br> Based in South Africa.<br> Proven experience as an SDR, BDR, lead generation specialist, or outbound sales representative.<br> Previous experience working in or selling to the financial services sector.<br> Practical understanding of DIFC companies and the broader UAE financial-services ecosystem.<br> Good knowledge of family offices and different types of financial institutions.<br> Strong account and prospect research skills.<br> Confident using Google Sheets to organize, clean, filter, and track prospecting data.<br> Experience using LinkedIn and other online sources to identify companies and decision-makers.<br> Clear, neutral, and professional spoken English.<br> Strong written communication and outreach-personalization skills.<br> Comfortable speaking with senior financial-services decision-makers.<br> Organized, detail-oriented, and able to work independently.<br> Able to explain previous results using clear activity and performance metrics.<br> Preferred Experience Experience targeting family offices, investment firms, wealth-management companies, asset managers, fund managers, private equity firms, or other financial institutions.<br> Familiarity with the DIFC Public Register.<br> Experience conducting account-based prospecting.<br> Experience working with UAE or GCC markets.<br> Experience using a CRM, LinkedIn Sales Navigator, or sales-intelligence platforms.<br> What Success Looks Like Accurate and well-researched target-account lists.<br> Strong understanding of each prospect before outreach begins.<br> Relevant, personalized conversations with financial-services decision-makers.<br> Consistent booking of qualified meetings.<br> Clean reporting and reliable follow-up management.<br></span> </div>
ProjectGrowth
مصر
<h2 class="h5">Job description</h2>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a provider of professional development and career advancement training programs. They help individuals improve their skills in areas such as project management, Office 365, and other career-related concepts. Through coaching and personalized guidance, they support clients in navigating their career goals, building valuable skills, and staying motivated throughout their learning journey.</p><br>Role Overview<p>The <strong>Career Development Coach</strong> will engage with clients daily, provide personalized coaching, and help ensure they remain motivated and on track toward their professional development goals.</p><br><p>This role will work closely with clients to understand their individual needs and develop tailored study plans aligned with their goals and timelines. The Career Development Coach will provide guidance across topics such as Office 365, project management, and broader career concepts while maintaining consistent communication and tracking client progress.</p><br>Location<p><strong>Fully Remote (Work from Home) | 9:00 AM - 6:00 PM CST</strong></p><br>Key ResponsibilitiesClient Meetings & Coaching<ul><li><p>Meet with clients daily and provide personalized coaching and support.</p><br></li><li><p>Develop study plans tailored to each client’s needs, goals, and timelines.</p><br></li><li><p>Keep clients encouraged, motivated, and on track with their learning objectives.</p><br></li><li><p>Recognize client needs and adjust coaching strategies when necessary to help them succeed.</p><br></li></ul>Career Development Support<ul><li><p>Provide guidance on career concepts such as Office 365 skills, project management skills, and other professional development topics.</p><br></li><li><p>Engage in value-based conversations focused on helping clients achieve their career goals and improve their skills.</p><br></li><li><p>Share insights, advice, and encouragement to help clients remain on track with their career advancement plans.</p><br></li></ul>Stakeholder Engagement & Communication<ul><li><p>Maintain strong relationships with clients and understand their evolving needs.</p><br></li><li><p>Maintain consistent communication with clients.</p><br></li><li><p>Use RingCentral for dialer communications, follow-ups, and tracking client progress.</p><br></li><li><p>Regularly update and engage stakeholders regarding client progress and achievements.</p><br></li></ul>Technical Proficiency & Tool Usage<ul><li><p>Use Office 365, Trello, Zoom, and the company’s proprietary learning platform.</p><br></li><li><p>Help ensure clients are comfortable using the tools required for their training and career development.</p><br></li><li><p>Manage client data and communication through the learning platform.</p><br></li></ul>Mentorship & Potential Growth<ul><li><p>Support clients with a focus on helping them achieve their career goals.</p><br></li><li><p>Develop toward the potential opportunity to move into a mentorship position over time.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2+ years of experience</strong> in client-facing roles such as account management, coaching, or customer success.</p><br></li><li><p>Experience managing client relationships and recognizing client needs.</p><br></li><li><p>Experience with Office 365, project management skills, and general career development concepts.</p><br></li><li><p>Familiarity with proprietary learning platforms is a plus.</p><br></li></ul>Skills<ul><li><p>Proficiency with Office 365, Trello, Zoom, RingCentral, and other collaboration platforms.</p><br></li><li><p>Strong verbal and written communication skills.</p><br></li><li><p>Strong ability to engage and motivate clients.</p><br></li><li><p>Strong organizational and attention-to-detail skills.</p><br></li><li><p>Ability to manage multiple clients and schedules.</p><br></li><li><p>Ability to work independently while collaborating with internal teams.</p><br></li><li><p>Willingness to grow into a mentorship role over time.</p><br></li></ul>What Success Looks Like<ul><li><p>Client goals and expectations are consistently met or exceeded.</p><br></li><li><p>Strong and long-lasting client relationships contribute to high client satisfaction and retention.</p><br></li><li><p>Clients remain motivated, engaged, supported, and encouraged throughout their learning journey.</p><br></li><li><p>Technology is effectively used to manage client communication, progress, and follow-ups.</p><br></li></ul>Opportunity<p>This role offers the opportunity to support clients directly in their professional development and career advancement. The <strong>Career Development Coach</strong> will provide personalized guidance, help clients remain motivated, and support their progress toward career goals. The role also offers potential growth into a mentorship position over time.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
robusta
مصر
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<span>Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers.<br> We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates.<br> About the Role The Senior Client Growth Manager is a strategic commercial leadership role responsible for driving end-to-end revenue growth through new business acquisition, account expansion, and client retention.<br> The role owns an individual revenue target while also leading, mentoring, and coaching a team of Client Growth professionals to achieve their commercial objectives.<br> The Senior Client Growth Manager is responsible for building strong senior-level client relationships, identifying growth opportunities, managing the sales cycle, and ensuring revenue and profitability targets are met.<br> This role requires a strong balance of hands-on commercial ownership and people leadership , with a focus on driving both personal and team performance.<br> Key Responsibilities 1.<br> Revenue Ownership (Primary Accountability) Own and deliver an individual revenue target across assigned accounts and industry vertical.<br> Manage a balanced revenue mix: New business (new logos) Upselling & cross-selling Renewals and expansions Ensure gross margin adherence through disciplined pricing strategies.<br> Maintain accurate forecasting and pipeline visibility .<br> Build and execute annual industry growth plans.<br> Maintain a healthy pipeline coverage ratio.<br> Identify opportunities to maximize revenue, profitability, and account value .<br> 2. New Business Development Identify, qualify, and pursue new business opportunities within the assigned market.<br> Lead the full sales cycle , including: Prospecting and qualification Proposal development Commercial negotiations Closing and contract finalization Develop and maintain a strong pipeline of qualified opportunities.<br> Drive strategic industry penetration and new-logo acquisition.<br> Build relationships with senior decision-makers and key stakeholders within target organizations.<br> 3. Account Growth & Expansion Own a defined portfolio of accounts as the Account Growth Owner .<br> Identify and drive upsell and cross-sell opportunities .<br> Lead renewals, contract extensions, and commercial expansions.<br> Develop strategic account plans to maximize client lifetime value .<br> Optimize revenue mix and account profitability.<br> Identify opportunities to expand the company's services and solutions across existing accounts.<br> 4. Client Relationship Ownership Act as the executive-level single point of contact (SPOC) for clients.<br> Build and maintain long-term, trusted relationships with key stakeholders.<br> Understand client strategic priorities and business objectives .<br> Own client satisfaction, retention, and growth.<br> Manage stakeholder mapping and account dynamics.<br> Lead escalations and conflict resolution.<br> Represent the voice of the client internally , without owning delivery execution.<br> 5. Team Leadership & Coaching Lead, mentor, and coach a team of Client Growth and Account Management professionals .<br> Set clear team objectives, KPIs, and performance expectations aligned with overall revenue goals.<br> Support team members in developing and executing new business and account growth strategies .<br> Provide regular coaching, feedback, and performance guidance to improve commercial effectiveness.<br> Review team pipelines, forecasts, account plans, and revenue performance to identify gaps and opportunities.<br> Support team members in navigating complex negotiations, client escalations, and strategic opportunities .<br> Foster a high-performance, collaborative, and revenue-focused culture .<br> Support the hiring, onboarding, development, and performance evaluation of Client Growth team members.<br> Lead by example by maintaining individual ownership of a revenue target while driving overall team performance.<br> 6. Industry Leadership & Positioning Develop deep expertise within the assigned industry vertical .<br> Identify market trends, risks, and emerging opportunities.<br> Position the company's value proposition effectively.<br> Act as the commercial authority for the assigned industry.<br> Identify strategic opportunities for market expansion and revenue growth.<br> 7. Governance & Reporting Provide structured reporting on: Individual and team revenue performance Margin performance Pipeline and forecasting Account risks Growth opportunities Team KPIs and performance Ensure early identification of commercial or relationship risks.<br> Participate in executive reviews and governance forums .<br> Align on key milestones, including renewals, checkpoints, and business reviews.<br> 8. Contractual & Commercial Accountability Own contract execution and commercial sign-offs.<br> Ensure contracts align with revenue and margin objectives .<br> Secure approvals for billing milestones.<br> Act as an escalation point for collections in coordination with Finance.<br> Lead commercial negotiations and ensure favorable business outcomes.<br> 9. Internal Strategic Alignment Align with Product, PMO, and Delivery teams on strategic priorities.<br> Communicate client needs and commercial objectives internally.<br> Escalate risks and dependencies.<br> Maintain non-operational involvement , with no direct delivery execution ownership.<br> Ensure alignment between client expectations, commercial objectives, and delivery capabilities.<br> Bachelor’s degree in Business, Marketing, Finance, or a related field (MBA is a plus).<br> 10–15 years of experience in B2B sales, account management, client growth, or a similar commercial role.<br> Proven track record of achieving individual revenue targets across new business acquisition and existing account expansion.<br> Proven experience leading, mentoring, and coaching a team of sales, account management, or client growth professionals.<br> Experience managing team performance and revenue targets while maintaining personal ownership of an individual commercial target.<br> Strong experience managing the full sales cycle : prospecting → qualification → proposal → negotiation → closing → renewal.<br> Demonstrated ability to grow existing accounts through upselling and cross-selling .<br> Solid commercial acumen with experience in pricing, margin management, forecasting, and contract negotiation .<br> Ability to build and manage senior stakeholder relationships and navigate complex organizations.<br> Experience working within a specific industry vertical relevant to the assigned portfolio.<br> Strong analytical skills with the ability to manage pipeline, forecasting, revenue performance, and team KPIs .<br> Proven ability to develop and execute account and industry growth strategies .<br> Excellent communication, negotiation, leadership, coaching, and executive presence .<br> Strong ability to balance individual commercial ownership with team leadership and performance management .<br></span> </div>
مصر
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<p><b><i><i>JOB DETAILS:</i></i></b></p><br><br><p>Position title: CORP. COMMS. EGY & NAF</p><br><br><p>Position grade: Manager</p><br><br><p>Reports to: Head of Communication, AFRICA</p><br><br><p>Department: Communications</p><br><br><br><br><p><b><i><i>JOB PURPOSE:</i></i></b></p><br><br><p><b><b>CORPORATE COMMUNICATIONS, EGYPT</b></b></p><br><br><ul><li>Annual corporate communication plan development building on the companies’ heritage and future and incorporating all function’s activities under one communication plan.</li><li>Corporate Campaigning: Develop and execute an executive communications strategy, including content creation, a campaigning approach.</li><li>Identify challenges and emerging issues faced by the automotive sector, work with the leadership team to recognize internal and external communications opportunities and solutions and develop appropriate strategies to mitigate any future risks.</li><li>Lead cross functional strategies & tactics on the purchase funnel to enhance corporate brand image among target group intenders to contribute to the improvement of overall brand opinion. </li><li>Craft compelling and consistent brand messages that resonate with target audiences and reinforce the company’s positioning in the market.</li><li>Ensure brand messaging consistency across corporate communication channels, including media releases and related social media.</li><li>Actionable Insights: Use Global Communications’ tools “Social Listening” to analyze data to develop a strong understanding of the influence of traditional media and influencers and develop strategies to engage them to raise the reputation of Nissan and further the company’s business goals.</li><li>Identify and implement partnerships & sponsorships with key entities, media and influencers by sector (eg EV, women driving, NIM, Formula E) to reach Nissan’s business goals in the market. </li><li>Mange, monitor and control Communications budget to ensure maximum RoI</li></ul><br><p><b><b>COMMUNICATIONS, NORTH AFRICA</b></b></p><br><br><ul><li>Manage public relations strategy allowing Nissan executives to cultivate and enhance meaningful relationships with targeted, high level external audiences, including media, opinion leaders and key influencers.</li><li>Drive corporate positioning for aggressive growth plans, manufacturing, leadership transition and product launches to support the achievement of business goals while taking a data-driven, digital-first, campaign led approach.</li><li>Lead NAF communication team and work closely with functional Africa leads to develop the overarching strategic communications plan (covering corporate, brand and products) and messaging platform that supports the strategic corporate objectives and appropriately communicate it with internal and external stakeholders.</li><li>Identify challenges and emerging issues faced by the automotive sector, work with the leadership team to recognize internal and external communications opportunities and solutions, and develop appropriate strategies to mitigate any future risks.</li><li>Identify and implement partnerships & sponsorships with key entities, media and influencers by sector to reach Nissan’s business goals and corporate positioning in South Africa.</li><li>The scope includes corporate communications, product communication, brand positioning, media relations, executive visibility, digital & social media storytelling, CSR, events, sponsorships and communication/relation with Nissan Stakeholders – media, employees, customers, government, dealerships and suppliers.</li></ul><br><p><b><b>DIGITAL & INFLUENCERS</b></b></p><br><br><ul><li>Build and implement a Digital Communication strategy targeting new channels and broader audiences than the traditional media ones.</li><li>Manage & develop relationships with a network of influencers to contribute to the deployment of our news, product launches and life-cycle campaigns</li><li>Advise and keep up-to-date the communication teams on Social media and influencers trends to increase impact of our external communication.</li><li>Cultivate relationships with top tier influencers and content creators.</li><li>Drive a digital content-led approach to strategic communications, harnessing media channels to position Nissan as an industry leader in digital engagement.</li></ul><br><br><p><b><i><i>JOB DIMENSIONS (key factors):</i></i></b></p><br><br><br><p>Geographical coverage: AFRICA</p><br><br><br><p><b><i><i>Communication and working relationship:</i></i></b></p><br><br><p>The job requires effective relationship with</p><br><br><ul><li>NMEG & AFRICA leadership & MC</li><li>AMIEO Executives</li><li>Agency teams</li><li>Plus good network across all RBU and AMIO functions</li><li>Government affairs</li><li>Sales, Marketing, After Sales,</li></ul><br><p><b><i><i>Travel requirements:</i></i></b></p><br><br><p>Required</p><br><br><br><p><b><i><i>JOB REQUIREMENTS:</i></i></b></p><br><br><p><b><i><i>Educational background, qualifications:</i></i></b></p><br><br><p>Required: Bachelor’s degree in Communications, Marketing or related field.</p><br><br><p><b><i><i>Experience, other skills:</i></i></b></p><br><br><p>Required: at least 10 years work experience in communication at a comparable level with extensive experience regionally (North Africa or Middle East)</p><br><br><p>Preferred: Specialty in corporate communications, digital & social media and crisis communications. Experience in media or other content organization. Understanding of communications techniques involving data and digital.</p><br><br><p><b><i><i>Computer skills/languages:</i></i></b></p><br><br><p>Technical: MS Office (mainly Excel and PowerPoint)</p><br><br><p>Language: excellent communication skills in English</p><br><br><br>Giza Egypt<br> </div>
مصر
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<span>◼️ Coordinate and follow up on project activities from initiation through completion.<br> ◼️ Assist in developing project plans, timelines, and deliverables.<br> ◼️ Coordinate with different departments and ensure tasks are assigned and completed on time.<br> ◼️ Monitor project progress and provide regular updates to the Project Manager and relevant stakeholders.<br> ◼️ Follow up on deadlines, milestones, and project deliverables.<br> ◼️ Maintain accurate project documentation, reports, schedules, and records.<br> ◼️ Communicate with clients and stakeholders to ensure requirements and expectations are clearly understood.<br> ◼️ Identify potential delays, issues, or risks and escalate them when necessary.<br> ◼️ Support the Project Manager in resolving project-related issues and ensuring smooth workflow.<br> ◼️ Organize and attend project meetings, prepare meeting notes, and follow up on action points.<br> ◼️ Ensure effective communication between all project stakeholders.<br> ◼️ Track project-related expenses, resources, and requirements when needed.<br> ◼️ Prepare regular progress reports and presentations.<br> ◼️ Ensure projects are delivered according to agreed timelines, quality standards, and requirement Competitive Salary Medical & Social Insurance Learning & Development Opportunities Career Growth Opportunities Professional & Supportive Work Environment ◼️ 1–3 years of experience in Project Coordination, Project Management, or a related field.<br> ◼️ Excellent organizational and time-management skills.<br> ◼️ Strong communication and interpersonal skills.<br> ◼️ Strong follow-up and coordination abilities.<br> ◼️ Excellent attention to detail.<br> ◼️ Ability to manage multiple tasks and priorities simultaneously.<br> ◼️ Strong problem-solving and decision-making skills.<br> ◼️ Good command of Microsoft Office, especially Excel and PowerPoint.<br> ◼️ Fluent English is preferred.<br> ◼️ Ability to work effectively in a fast-paced environment.<br></span> </div>
مصر
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<span>What is FlapKap ?<br> We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa.<br> We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.<br> For more info, check our feature on Forbes.<br> Why FlapKap?<br> FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region.<br> We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD.<br> FlapKap offers a safe environment with a welcoming atmosphere to creativity and innovation.<br> Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.<br> What is this role?<br> As a Software Engineer at FlapKap, you will play a pivotal role in building our tech.<br> We are seeking talented full-stack engineers proficient in both standard software engineering practices and cutting-edge, AI-driven workflows.<br> In this role, you will be tasked with developing deterministic flows utilizing specialized AI tools, enforcing spec-driven development, and executing rigorous full-cycle testing—including integration, validation, and end-to-end (E2E) testing within isolated environments.<br> This is a hands-on technical role for an engineer passionate about leveraging modern AI workflows alongside robust software engineering practices to drive the next generation of FlapKap's fintech platform.<br> Job Responsibilities: Design and build scalable full-stack applications and integration services.<br> Develop and implement deterministic AI-driven workflows using specialized AI tooling.<br> Follow and enforce spec-driven development practices across product and engineering initiatives.<br> Manage full-cycle testing strategies, including unit, integration, validation, and E2E testing in isolated environments.<br> Ensure system reliability, security, clean code practices, and maintainable software architecture.<br> Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.<br> Proven experience in full-stack development (frontend and backend) and building AI-driven workflows.<br> Demonstrated capability to construct and control deterministic execution flows using AI tools and frameworks.<br> Strong proficiency in spec-driven development methodology.<br> Deep expertise in multi-level testing strategies (integration, validation, E2E) and establishing isolated testing environments.<br> Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.<br> Proven experience in full-stack development (frontend and backend) and building AI-driven workflows.<br> Demonstrated capability to construct and control deterministic execution flows using AI tools and frameworks.<br> Strong proficiency in spec-driven development methodology.<br> Deep expertise in multi-level testing strategies (integration, validation, E2E) and establishing isolated testing environments.<br> Technical Skills & Competencies: (Must have) Technical Skills: AI-Driven Spec-to-Code Mastery: Expert proficiency in translating product specifications into deterministic, high-efficiency code using AI tooling, with complete control over architectural design and code structure.<br> AI Code Review & Deterministic Refinement: Advanced ability to audit, debug, and optimize AI-generated code, ensuring structural integrity, logic correctness, and performance before integration.<br> AI Agent Orchestration & Control: Design and manage autonomous AI agents for complex task execution, maintaining predictable system states and robust error handling in agentic workflows.<br> Deterministic Pipeline Engineering: Architect and control reliable, deterministic AI-driven pipelines, where every input-to-output cycle is verifiable and tested within fully isolated E2E environments.<br> Core Competencies: User-Centric Product Thinking: Ability to empathize with end-users and translate business needs into intuitive technical features, ensuring alignment with overall product vision.<br> Strategic Roadmap Alignment: Understanding of product lifecycle and trade-offs, enabling informed technical decisions that balance immediate feature delivery with long-term scalability and business value.<br></span> </div>
ProjectGrowth
مصر
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a creative and AI-savvy <strong>Video Content Creator (Crypto Industry)</strong> to produce engaging video content, manage social media platforms, and grow the company's online presence. This role combines content production, social media management, audience engagement, and performance analysis, making it ideal for someone who enjoys creating compelling digital content while leveraging AI tools to improve efficiency and creativity.</p><br>Role Overview<p>The <strong>Video Content Creator (Crypto Industry)</strong> will be responsible for producing engaging video content using AI-powered tools, editing videos, managing social media platforms, promoting content, and driving audience growth. The <strong>Video Content Creator (Crypto Industry)</strong> will oversee content publishing, community engagement, performance reporting, and content optimization while continuously identifying creative opportunities to increase brand awareness and social media engagement.</p><br>Location<p>Fully Remote | 9:00 AM - 5:00 PM EST</p><br>Key ResponsibilitiesAI Video Creation<ul><li><p>Create engaging videos using AI-powered content creation tools.</p><br></li><li><p>Develop creative video concepts aligned with the company's brand.</p><br></li><li><p>Experiment with various video formats and styles.</p><br></li><li><p>Continuously improve content quality and creativity.</p><br></li></ul>Video Editing<ul><li><p>Edit and enhance video content using editing software.</p><br></li><li><p>Add captions, graphics, text overlays, and visual enhancements.</p><br></li><li><p>Maintain consistency across all published content.</p><br></li><li><p>Deliver polished, high-quality video assets.</p><br></li></ul>Social Media Management & Promotion<ul><li><p>Manage content across Instagram, Facebook, TikTok, and other platforms.</p><br></li><li><p>Schedule and publish content consistently.</p><br></li><li><p>Promote videos to maximize reach and engagement.</p><br></li><li><p>Stay current with platform trends and best practices.</p><br></li></ul>Audience Growth & Community Engagement<ul><li><p>Develop strategies to increase followers and engagement.</p><br></li><li><p>Identify trending topics, hashtags, and viral opportunities.</p><br></li><li><p>Engage with followers and respond to community interactions.</p><br></li><li><p>Strengthen brand awareness across social platforms.</p><br></li></ul>Reporting & Analytics<ul><li><p>Monitor content performance using analytics platforms.</p><br></li><li><p>Track engagement, views, reach, and follower growth.</p><br></li><li><p>Deliver performance reports and actionable insights.</p><br></li><li><p>Optimize content strategy based on performance data.</p><br></li></ul>Qualifications Experience<ul><li><p><strong>1+ year</strong> of experience in content creation with a focus on video production and social media management.</p><br></li><li><p>Experience managing crypto.</p><br></li><li><p>Experience creating video content using AI-powered tools.</p><br></li><li><p>Experience managing social media platforms.</p><br></li><li><p>Experience promoting content across multiple digital channels.</p><br></li><li><p>Experience monitoring content performance and analytics.</p><br></li></ul>Qualifications Skills<ul><li><p>Proficiency with AI-powered video creation tools.</p><br></li><li><p>Proficiency with video editing software.</p><br></li><li><p>Strong understanding of Instagram.</p><br></li><li><p>Strong understanding of Facebook.</p><br></li><li><p>Strong understanding of TikTok.</p><br></li><li><p>Familiarity with Google Analytics.</p><br></li><li><p>Familiarity with native social media analytics platforms.</p><br></li><li><p>Strong social media content creation skills.</p><br></li><li><p>Strong copywriting and storytelling abilities.</p><br></li><li><p>Strong communication and community management skills.</p><br></li><li><p>Excellent organizational and project management skills.</p><br></li><li><p>Ability to develop audience growth strategies.</p><br></li></ul>What Success Looks Like<ul><li><p>High-quality video content is consistently published.</p><br></li><li><p>Social media engagement and follower growth continue to increase.</p><br></li><li><p>Brand visibility improves across digital platforms.</p><br></li><li><p>Performance reporting drives ongoing content optimization.</p><br></li><li><p>Creative initiatives generate measurable audience growth and engagement.</p><br></li></ul>Opportunity<p>This is an opportunity to take ownership of a growing brand's digital presence while creating engaging AI-powered video content and managing social media strategy. The <strong>Video Content Creator (Crypto Industry) </strong>will have creative freedom to experiment with new formats while directly influencing audience growth and brand visibility.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
ProjectGrowth
مصر
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing DTC e-commerce brand focused on strengthening its CRM and retention efforts through email, SMS, automated customer journeys, and loyalty engagement.</p><br>Role Overview<p>The <strong>Email & SMS Automation Specialist</strong> will manage and optimize the systems, campaigns, and automated customer journeys that support the brand’s CRM and retention efforts.</p><br><p>This role sits between strategy and execution. The Email & SMS Automation Specialist will work closely with the Marketing Director to translate campaign direction into effective email and SMS programs, manage and optimize existing automations, build and maintain customer segments, and troubleshoot issues across the CRM ecosystem.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM PST</strong></p><br>Key ResponsibilitiesEmail & SMS Automation<ul><li><p>Build, maintain, and optimize email and SMS campaigns and automated customer journeys.</p><br></li><li><p>Manage existing lifecycle flows including Welcome, Browse Abandonment, Cart Abandonment, Post-Purchase, Cross-Sell, Win-Back, Reactivation, and other relevant journeys.</p><br></li><li><p>Configure triggers, timing, audience rules, exclusions, personalization, and flow logic.</p><br></li><li><p>Monitor automated communications to ensure customers receive the right messages at the right stage of their journey.</p><br></li><li><p>Identify opportunities to improve existing automations and customer journeys.</p><br></li><li><p>Support the development of new flows as business needs evolve.</p><br></li></ul>Klaviyo & CRM Platform Management<ul><li><p>Work extensively within Klaviyo to build campaigns, manage flows, create segments, and troubleshoot issues.</p><br></li><li><p>Manage customer segments based on purchase behavior, engagement, lifecycle stage, and other approved criteria.</p><br></li><li><p>Maintain suppression rules, exclusions, and audience logic.</p><br></li><li><p>Monitor how different campaigns and automated flows interact with one another.</p><br></li><li><p>Troubleshoot overlapping communications, incorrect triggers, unexpected send timing, and audience conflicts.</p><br></li><li><p>Collaborate with internal stakeholders and technology partners when issues require additional support.</p><br></li></ul>Loyalty & CRM Engagement<ul><li><p>Build and manage loyalty-related customer segments based on loyalty status, purchase behavior, engagement, and customer value.</p><br></li><li><p>Support automated journeys designed to encourage repeat purchases, reward loyalty, and re-engage existing customers.</p><br></li><li><p>Incorporate loyalty data and customer attributes into email and SMS personalization and targeting.</p><br></li><li><p>Monitor loyalty-related campaigns and flows and identify opportunities to improve engagement and performance.</p><br></li></ul>Campaign Execution<ul><li><p>Translate approved marketing direction into email and SMS campaigns.</p><br></li><li><p>Manage campaigns from build through QA, scheduling, deployment, and reporting.</p><br></li><li><p>Coordinate with Creative and Marketing teams to ensure copy, creative, offers, links, and other required assets are available.</p><br></li><li><p>Ensure campaigns are executed according to established schedules and priorities.</p><br></li></ul>Testing & Optimization<ul><li><p>Support A/B testing across subject lines, messaging, creative, send times, offers, segmentation, and flow logic.</p><br></li><li><p>Monitor campaign and flow performance and identify opportunities for improvement.</p><br></li><li><p>Review engagement, conversion, revenue, and other relevant performance metrics.</p><br></li><li><p>Make practical recommendations to improve campaign and automation performance.</p><br></li><li><p>Apply learnings from testing and performance data to future campaigns and flows.</p><br></li></ul>Quality Assurance & Deliverability<ul><li><p>Conduct thorough QA across email and SMS campaigns before deployment.</p><br></li><li><p>Verify links, personalization, segmentation, exclusions, promotional details, and formatting.</p><br></li><li><p>Monitor basic deliverability and list health indicators.</p><br></li><li><p>Ensure campaigns follow appropriate consent, suppression, and platform requirements.</p><br></li><li><p>Identify and resolve campaign issues before they reach customers.</p><br></li></ul>Cross-Functional Collaboration<ul><li><p>Work closely with the Marketing Director to execute CRM priorities.</p><br></li><li><p>Collaborate with Creative, Ecommerce, Merchandising, and Customer Experience teams.</p><br></li><li><p>Communicate campaign status, issues, performance insights, and recommendations clearly.</p><br></li><li><p>Keep CRM projects and recurring campaign schedules organized and on track.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–4+ years of experience</strong> in email marketing and SMS marketing.</p><br></li><li><p>Strong hands-on experience with Klaviyo or a comparable email/SMS marketing platform.</p><br></li><li><p>Demonstrated experience building and managing automated email and/or SMS flows.</p><br></li><li><p>Experience troubleshooting CRM campaigns and automation workflows.</p><br></li><li><p>Experience managing recurring email and SMS campaigns from build through deployment.</p><br></li><li><p>Experience working with loyalty or rewards programs and incorporating loyalty data into CRM campaigns.</p><br></li><li><p>DTC/e-commerce experience is required.</p><br></li><li><p>Shopify experience is a plus.</p><br></li></ul>Skills<ul><li><p>Strong understanding of triggers, segmentation, exclusions, suppression rules, personalization, and campaign scheduling.</p><br></li><li><p>Strong attention to detail and commitment to thorough QA.</p><br></li><li><p>Ability to work independently while taking direction from marketing leadership.</p><br></li><li><p>Experience with A/B testing and campaign optimization is a plus.</p><br></li><li><p>Basic HTML/CSS knowledge for email troubleshooting is a plus.</p><br></li><li><p>Experience with Attentive, Tapcart, Yotpo, Okendo, Postscript, or similar platforms is a plus.</p><br></li><li><p>Familiarity with customer analytics and reporting tools is a plus.</p><br></li><li><p>Strong written and verbal communication skills.</p><br></li></ul>What Success Looks Like<ul><li><p>Email and SMS campaigns are built and deployed accurately and on schedule.</p><br></li><li><p>Automated flows function correctly and customers receive appropriate communications throughout their lifecycle.</p><br></li><li><p>Campaign conflicts, audience issues, and automation errors are identified and resolved proactively.</p><br></li><li><p>CRM campaigns are continuously tested and optimized based on performance data.</p><br></li><li><p>The Marketing Director can rely on the Email & SMS Automation Specialist to independently manage the technical and operational side of the email and SMS program.</p><br></li></ul>Opportunity<p>This role offers the opportunity to take hands-on ownership of the technical and operational execution of the brand’s email and SMS program. The <strong>Email & SMS Automation Specialist</strong> will work across campaigns, automated customer journeys, segmentation, loyalty engagement, testing, QA, and CRM optimization while collaborating closely with the Marketing Director and other internal teams.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
Souq.com for E-Commerce LLC - G32
مصر
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<p>As a Partner Performance Manager you will be responsible for driving partner success and operational excellence, compliance, creating an Amazonian culture with external partners, implementing new programs and collaborating with Amazon internal teams to positively impact customer experience. This is a high-impact, high-visibility position that interacts with a diverse group of stakeholders and requires a self-directed individual with strong attention to detail and great organizational skills. <br>The successful candidate has strong leadership skills to manage complex operations in an environment with complex legal regulation. They will draw from previous work experience in contact center operations, possess the ability to multitask, are ready to make data-backed decisions in a high-stakes, high-speed environment. They will be highly self-motivated with a strong sense of initiative and will possess the ability to anticipate needs. They demonstrate the ability to think big and influence across all levels of an organization, possess strong business judgment and have a sincere passion and obsession for customers. <br>**Note: Candidates must be able to speak, write, and read fluently in Italian.**<br>Key job responsibilities<br>• Develop and maintain strong working relationships with stakeholders at every level in the company and with Customer Service vendors to identify, analyze and solve problems <br>• Effective management and delivery across all aspects of Customer Service operations, with focus on a high level of customer obsession; Sharing operational and quality best practice across the Amazon Customer Service network <br>• Support contact center procurement activities including vendor strategy, business requirement scoping, location assessments, request for proposal administration, and pricing and contract negotiation <br>• Based on EU and global data privacy regulation, develop and implement standards, mechanisms and create governance to simplify complex processes and optimize for customer experience, security, and compliance aspects <br>• Ensure compliance to Amazon security standards and develop business continuity plans and project manage new implementations <br>• Demonstrate ownership, not shying away from rolling up your sleeves to get things done <br>• Significant international travel required (roughly 30%)<br>- Bachelor's degree in management, business administration, economics, engineering, marketing<br>- Experience analyzing data and best practices to assess performance drivers<br>- Experience in client or vendor facing roles with a focus in relationship management and negotiation skills<br>- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
Souq.com for E-Commerce LLC
مصر
<h2 class="h5">Job description</h2>
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<p>The On-the-Road (OTR) Workplace Health & Safety (WHS) Coordinator plays an important role in helping our AMZL and QC Operations deliver to our customers. We are looking for motivated individuals who want to be the one behind the Amazon smile. This role is critical in strengthening our safety-first culture and ensuring safe, compliant operations across our AMZL-Trans and OTR network in Egypt.<br>As the OTR WHS Coordinator, you will partner closely with business leaders to identify, assess, and mitigate WHS risks, while implementing Amazon’s global safety standards and local legislative requirements. You will drive continuous improvement through lean principles and Kaizen, delivering scalable safety solutions and maintaining a healthy, safe environment for all Associates and Delivery Partners. A successful candidate will build strong trust with Operations teams, communicates proactively, and influences through data-driven insights. You will train and coach leaders on Amazon WHS policies, support site teams with safety implementation, and help embed road safety best practices across the network.<br>The candidate will report directly to Country Global Road Safety (GRS) Manager<br>Key Responsibilities -<br>• Provide dedicated safety support to AMZL-Trans sites and OTR teams across Egypt, ensuring alignment with Amazon policies and compliance with local/regional requirements.<br>• Conduct routine vehicle and road safety audits, identifying non-compliances and driving corrective actions to eliminate risks.<br>• Monitor and audit WHS record-keeping and Global Safety Database (Austin) entries, ensuring accuracy and adherence to global standards.<br>• Oversee and audit safety training programs, ensuring quality, trainer competency, and consistent execution across all sites.<br>• Act as the primary WHS point of contact for WW Safety, Global Road Safety, and internal stakeholders, supporting cross-functional safety initiatives.<br>• Lead collaborative health and safety projects focused on reducing risk, strengthening compliance, and improving OTR safety outcomes.<br>• Conduct comprehensive WHS risk assessments for all OTR activities and processes.<br>• Provide expert-level guidance on WHS matters within assigned sites and functional areas.<br>• Develop and implement local WHS procedures that meet or exceed Amazon Global Standards.<br>• Analyze safety metrics, trends, and incident data to inform decision-making and optimize resource deployment.<br>• Serve as the OTR Subject Matter Expert, guiding site teams on road safety procedures and best practices.<br>• Coordinate with internal and external partners on OTR incident reporting, tracking, and follow-up.<br>• Review OTR incidents, identify root causes, evaluate corrective actions, and provide gap assessments for continuous improvement.<br>• Lead the deployment of OTR safety technologies and initiatives in line with the regional safety roadmap.<br>Key job responsibilities<br>• Provide dedicated safety support to AMZL-Trans sites and OTR teams across Egypt, ensuring alignment with Amazon policies and compliance with local/regional requirements.<br>• Monitor and audit WHS record-keeping and Global Safety Database (Austin) entries, ensuring accuracy and adherence to global standards.<br>• Oversee and audit safety training programs, ensuring quality, trainer competency, and consistent execution across all sites.<br>• Act as the primary WHS point of contact for WW Safety, Global Road Safety..etc<br>• Lead collaborative health and safety projects focused on reducing risk, strengthening compliance, and improving OTR safety outcomes.<br>• Conduct comprehensive WHS risk assessments for all OTR activities and processes.<br>• Provide expert-level guidance on WHS matters within assigned sites and functional areas.<br>• Develop and implement local WHS procedures that meet or exceed Amazon Global Standards.<br>• Analyze safety metrics, trends, and incident data to inform decision-making and optimize resource deployment.<br>• Serve as the OTR Subject Matter Expert, guiding site teams on road safety procedures and best practices.<br>• Coordinate with internal and external partners on OTR incident reporting, tracking, and follow-up.<br>• Review OTR incidents, identify root causes, evaluate corrective actions, and provide gap assessments for continuous improvement.<br>- 2+ years of workplace health & safety (WHS) related field experience<br>- - Bachelor's degree in Engineering or Science is a must<br>- - Professional certificate in Health and Safety.<br>- - Professional fluency in written and spoken English<br>- - Valid driver's license<br>- - Ability to travel inside Egypt up to 25% of work time<br>- - Knowledge in road safety standards is a plus<br>- Prior road safety experience or in similar domain<br>- Strong communication, teamwork, analysis, judgment and customer focus skills<br>- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.<br>- Ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses<br>- Experienced in emergency response and currently holds First aid and CPR certificates<br>- Passion for safety<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
مصر
<h2 class="h5">Job description</h2>
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The job of Reservations Agentis executed satisfactorily when:<br><ul><li>Kempinski Reservation standards are implemented and complied to.<ul><li>All relevant data is entered and maintained in the systems in a timely and accurate manner.</li><li>Data is reviewed on an ongoing basis.</li></ul></li></ul><br><ul><li>Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.</li><li>Ensure clients’ satisfaction and adherence to Kempinski service standards.</li><li>Follow internal credit policy.</li><li>Follow up on lost business and bring information about them to the knowledge of the department superiors.</li><li>Spot-check reservations made the previous day and check all VIP arrivals.</li><li>Test calls LQA / IFH results > 85%. </li><li>Follow the internal up-sell programmes for Reservations department.</li><li>Perform any other duties as assigned to them by management.</li></ul> </div>
Mashreqbank PSC
مصر
<h2 class="h5">Job description</h2>
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<p><span><strong>Job Purpose</strong></span><br><span>To lead and manage the Treasury Asset & Liability Management (ALM) function, ensuring effective management of the Bank’s liquidity, interest rate risk, structural balance sheet position and funding requirements in line with the Bank’s strategy, approved risk appetite, regulatory requirements and internal policies.</span><br><span>To support the Head of Treasury in optimizing the Bank’s balance sheet, funding costs and liquidity position while maintaining appropriate risk levels and maximizing sustainable profitability.</span><br> </p><br><p><span><strong>Key Result Areas</strong></span></p><br><p><span><strong><u>ALM & Balance Sheet Management</u></strong>Manage the Bank’s structural balance sheet position and ensure alignment with the approved business and Treasury strategy.</span><br><span>Monitor and manage asset and liability mismatches across currencies and maturities.</span><br><span>Identify opportunities to optimize the balance sheet and improve the Bank’s net interest income and profitability.</span><br><span><strong><u>Liquidity Management</u></strong></span><br><span>Monitor the Bank’s daily and forward liquidity position across all currencies.</span><br><span>Ensure sufficient liquidity is maintained under normal and stressed market conditions.</span><br><span>Manage liquidity gaps, funding requirements and excess liquidity in coordination with Treasury and relevant business units.</span><br><span>Monitor and manage liquidity ratios and internal liquidity limits.</span><br><span><strong><u>Interest Rate Risk Management</u></strong></span><br><span>Monitor and manage interest rate risk arising from the banking book.</span><br><span>Analyze repricing gaps, duration, sensitivity and potential impact of interest rate movements on earnings and economic value.</span><br><span>Recommend appropriate hedging or balance sheet actions where required.</span><br><span><strong><u>Funding & Investment Strategy</u></strong></span><br><span>Develop and execute appropriate funding strategies in coordination with the Head of Treasury.</span><br><span>Optimize the mix, tenor and cost of funding.</span><br><span>Manage surplus liquidity through appropriate investment opportunities while maintaining the required liquidity buffers.</span><br><span><strong><u>ALCO Support & Reporting</u></strong></span><br><span>Prepare ALM analysis</span><br><span>Provide meaningful analysis and recommendations on balance sheet trends and risks.</span><br><span>Support the preparation of ALCO materials, minutes and action points.</span><br><span><strong><u>Risk, Limits & Regulatory Compliance</u></strong></span><br><span>Ensure all ALM activities remain within approved limits, policies and risk appetite.</span><br><span>Monitor regulatory liquidity and interest rate risk requirements and ensure timely escalation of potential breaches.</span><br><span>Maintain strong controls and governance over ALM activities.</span><br><span><strong><u>Stress Testing & Scenario Analysis</u></strong></span><br><span>Conduct liquidity and interest rate stress testing and scenario analysis.</span><br><span>Assess the impact of market movements, deposit behavior, funding disruptions and changes in the balance sheet.</span><br><span>Develop appropriate contingency actions in coordination with relevant stakeholders.</span><br><span><strong><u>Stakeholder Management</u></strong></span><br><span>Work closely with Treasury Front Office, Finance, Risk, Corporate/ Retail Banking and Operations.</span><br><span>Provide Treasury and senior management with timely advice on liquidity, funding and balance sheet decisions.</span><br><span>Ensure effective communication of ALM requirements and risks across relevant functions.</span><br><span><strong>Knowledge, Skills & Experience</strong></span></p><br><ul><li><span>University degree in <strong>Finance, Economics, Accounting, Business Administration, Mathematics or a related discipline</strong>.</span></li><li><span>Strong experience in <strong>Treasury, ALM, Liquidity Risk, Balance Sheet Management or Financial Markets</strong>, within a banking environment.</span></li><li><span>Strong understanding of:</span><br><span>Asset & Liability Management.</span><br><span>Liquidity and funding management.</span><br><span>Interest rate risk and repricing risk.</span><br><span>Banking products and balance sheet dynamics.</span><br><span>Treasury products and financial markets.</span><br><span>ALCO framework and governance.</span><br><span>Regulatory liquidity and risk requirements.</span></li><li><span>Strong analytical and quantitative skills, with the ability to interpret complex balance sheet and market data.</span></li><li><span>Excellent understanding of financial and economic market developments and their impact on the Bank’s balance sheet.</span></li><li><span>Strong financial modelling, forecasting and scenario analysis capabilities.</span></li><li><span>Ability to make sound decisions under changing market conditions.</span></li><li><span>Strong communication, presentation and stakeholder-management skills.</span></li><li><span>Strong leadership and people-management capabilities.</span></li><li><span>High level of <strong>integrity, discipline, risk awareness and attention to detail</strong></span></li><li><span>Ability to work under pressure and meet tight deadlines in a dynamic Treasury environment</span></li><li><span>Proficiency in <strong>Excel and Treasury/ALM systems</strong>; knowledge of relevant banking systems and reporting tools is an advantage.</span></li><li><span>Professional qualifications such as <strong>CFA or equivalent</strong> would be an added advantage.</span></li></ul><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>