Restaurant Assistant Manager Jobs - South Sinai Egypt

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As Assistant Revenue Manager, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Optimize room inventory and pricing: Lead strategic management of group and transient inventory, including rate controls, blackout dates, and sellout strategies, to maximize revenue Drive revenue performance: Evaluate key metrics, historical data, and market trends to refine pricing strategies and revenue management processes, ensuring maximum profitability across all revenue streams Conduct forecasting and market analysis: Oversee demand forecasting, competitive benchmarking, and local events monitoring to identify revenue opportunities Lead cross-functional collaboration: Partner with Sales, Marketing, Reservations, and Front Office to align strategies that drive profitability and operational efficiency. Oversee department operations: Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue initiatives Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages. Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Maximise the department’s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points:<br><br> Sales and costs<br><br> Display quality and service standards of F&B products<br><br> Ensure proper use, protection and maintenance of departmental utensils.<br><br> Conduct activities to increase customer satisfaction and, enhance service quality.<br><br> Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Head Office meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel’s policies and procedures:<br><br> Finance, standards, employees and trainings, outlets and recreation/entertainment<br><br> Conduct promotional activities to increase sales and conduct meetings for banquet organisations<br><br> Ensure protection, maintenance and replacement of materials and utensils.<br><br> Prepare and monitor monthly and annual F&B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department. Contribute to preparing the hotel’s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees’ talents. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Director, you’re not just driving revenue growth across all hotel segments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Shape and execute sales strategy: Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel’s commercial goals and strategic plan Drive revenue performance and profitability: Contribute to achieving revenue targets and profitability goals by optimizing pricing, improving business mix, and guiding forecasting accuracy Lead business reviews and planning: Facilitate regular strategy and performance meetings while contributing to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities Ensure commercial alignment: Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings Develop data-informed strategies: Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p>Implementing quality and food safety standards in depots</p> <p>Audit on storage practices and personnel hygiene in depots</p> <p>Good Warehouse Practices (GWP)</p> <p>Audit on sales trucks for ambient and twice/week for cold trucks</p> <p>Weekly trade audit on markets</p> <p>Implementing training plan for logistics and sales teams</p> <p>Follow up and verifying closure of nonconformities resulting from regular audits and daily operations</p> <p>Daily check on receiving shipments from plant</p> <p>Daily check and follow up on pest control system</p> <p>Daily control and monitoring of returns and their classification</p> <p>Daily inspection of receiving lots for physical status and product release</p> <p>Daily follow up on preparing orders, loading, and shipping shipments</p> <p>Follow up on orders for premium customers based on special requirements</p> <p>Follow up on customer complaint closure on time and customer visits</p> <p>Follow up on implementing cleaning and sanitation program in depot and personnel hygiene</p> <p>Record all required data of daily operations process according to ISO 9001/2015 documentation</p> <p>Daily follow up for cold stores and daily register data logger records</p> <p>Take immediate corrective action in case of cold store temperature violation</p> <p>Raising regular reports to the direct manager on a regular basis according to procedure</p> <p>Implementing an efficient traceability system</p> <p><strong>Additional Details</strong></p> <ul> <li>Number of vacancies: 1</li> <li>Shift system: Morning only</li> <li>Benefits: Health insurance, social security, transportation allowance, meals, accommodation, overtime</li> </ul>

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br>About The Role<br><br>Four Seasons Resort Sharm El Sheikh is looking for an accountant responsible maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables & ensure that all vendors are paid according to the agreed terms and to Four Seasons policies and procedures.<br><br>What You Will Do<br><br>Prepare journal entry for accrual of invoices received after closing and for goods and services received, but not yet invoiced. Maintain a separate file for purchases of all operating equipment items (china, glass, silver and linen) and capital items under the direction of the Assistant Director of Finance. Assist in the preparation of all Accounts Payable documentation for microfilming on an annual basis if needed. Maintain, and constantly update, an approved vendor listing file. Answer telephones and record messages accurately. File documents and reports. Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance. Maintain alphabetical files by vendor containing complete invoices and backup attached to the cheques for efficient access after payment. All filing is to be kept current. Ensure all payments are made correctly and with the correct authorization (approved PO), evidence of receipt, invoice or delivery slip and Accounts Payable stamp. Process all Accounts Payable invoices and manual cheques through the computer system. Complete wire authorization forms for wire transfer and ensure it is signed by two authorized signatories (from Groups A & B) and ensure all applicable backup supports the transfer. Ensure all standing orders for electronic disbursements are approved in accordance with the normal payment procedures and signed by the cheque signatories. A list of all standing orders for electronic disbursements should be maintained with details of date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment, this list should be routed to the cheque signatories for approval and a copy attached to bank reconciliations. Verify and process Expense Reports and Petty Cash reimbursements ensuring compliance with key controls. Forward all stop payment and void cheques to the Staff Accountant / Assistant Director of Finance for journalizing. Reconcile vendor statements as they are received, with reconciling items, including any correspondence from the vendor clearly indicated and resolve all discrepancies directly with the vendor. Prepare manual cheques as they are required if directed by Director of Finance or Assistant Director of Finance. Run the required reports at month end to close the Accounts Payable cycle.<br><br>What You Bring<br><br>Relevant degree or diploma in Accounting, Finance, or a related field (preferred). Previous hotel or revenue‑audit experience, ideally within a luxury brand environment. Strong numerical accuracy, attention to detail, and understanding of financial controls. Proficiency in PMS and financial systems; strong Excel and reconciliation skills. Strong communication skills and ability to collaborate with multiple departments professionally.<br><br>What We Offer<br><br> Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Employee discount for stays at any Four Seasons worldwide Complimentary dry cleaning for employee uniforms Complimentary employee meals<br><br>Schedule & Hours<br><br> Full Time ( 8 Hrs )

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! <strong>As Assistant Revenue Manager</strong>, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Optimize room inventory and pricing: Lead strategic management of group and transient inventory, including rate controls, blackout dates, and sellout strategies, to maximize revenue</li><li>Drive revenue performance: Evaluate key metrics, historical data, and market trends to refine pricing strategies and revenue management processes, ensuring maximum profitability across all revenue streams</li><li>Conduct forecasting and market analysis: Oversee demand forecasting, competitive benchmarking, and local events monitoring to identify revenue opportunities</li><li>Lead cross-functional collaboration: Partner with Sales, Marketing, Reservations, and Front Office to align strategies that drive profitability and operational efficiency.</li><li>Oversee department operations: Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue initiatives</li><li>Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p>Are you a seasoned financial professional with a passion for the vibrant world of hospitality? We are seeking an exceptional <strong>Account Manager</strong> to join our dynamic team in the breathtaking setting of <strong>South Sinai, Egypt</strong>. This is a thrilling <strong>full-time, on-site</strong> opportunity for a driven individual ready to make a significant impact within a leading establishment in the Hotels/Food Services sector.</p><p>As an Account Manager, you will be at the heart of our financial operations, ensuring precision, compliance, and strategic financial oversight. If you thrive in a fast-paced environment and possess a keen eye for detail, this is your chance to elevate your career and contribute to unforgettable guest experiences!</p><ul><li><strong>Key Responsibilities:</strong><ul><li>Oversee and manage all financial accounting operations, ensuring compliance with industry standards and regulations.</li><li>Utilize advanced accounting software like <strong>Sun System</strong> and <strong>fidelio</strong> to maintain accurate financial records, process transactions, and generate reports.</li><li>Conduct comprehensive <strong>Financial Analysis</strong> to provide insights, identify trends, and support strategic decision-making.</li><li>Manage <strong>Tax</strong> compliance and reporting, ensuring timely and accurate submissions.</li><li>Develop and monitor budgets, implementing effective <strong>Budget Management</strong> and <strong>Cost Control</strong> strategies to optimize financial performance.</li><li>Drive <strong>Revenue Management</strong> initiatives, contributing to the financial health and profitability of the organization.</li><li>Prepare detailed <strong>Financial Reporting</strong> for various stakeholders, ensuring transparency and accuracy.</li><li>Lead and mentor a dedicated finance team, fostering a culture of excellence and continuous improvement.</li><li>Implement and maintain robust <strong>Internal Audit</strong> procedures to safeguard assets and ensure financial integrity.</li></ul></li><li><strong>Skills & Technologies:</strong><p>We are looking for a financial wizard proficient in:</p><ul><li><strong>Sun System</strong> & <strong>fidelio</strong>: Expert-level proficiency in these critical hospitality accounting platforms.</li><li><strong>Financial Analysis</strong> & <strong>Forecasting</strong>: Advanced analytical capabilities to interpret data and predict financial outcomes.</li><li><strong>Tax</strong> & <strong>GAAP</strong>: Deep understanding of local tax regulations and Generally Accepted Accounting Principles.</li><li><strong>Budget Management</strong> & <strong>Cost Control</strong>: Proven ability to manage budgets and implement cost-saving measures effectively.</li><li><strong>Revenue Management</strong>: Strategic approach to maximizing income and optimizing pricing.</li><li><strong>Financial Reporting</strong> & <strong>Internal Audit</strong>: Meticulous attention to detail in reporting and auditing processes.</li><li><strong>Team Leadership</strong> & <strong>Communication</strong>: Exceptional abilities to lead, motivate, and clearly articulate financial information.</li><li><strong>Problem-Solving</strong>: A proactive and analytical approach to overcoming financial challenges.</li><li><strong>Hospitality Accounting</strong>: Specialized knowledge of accounting practices within the hotels and food services industry.</li></ul></li><li><strong>Growth Opportunities:</strong><p>This role offers significant potential for professional advancement within our growing hospitality group. As an Account Manager, you will have the chance to expand your leadership skills, take on more strategic responsibilities, and contribute to high-level financial planning, paving the way for senior management roles.</p></li><li><strong>Team & Culture:</strong><p>Join a supportive and collaborative team where your expertise is valued, and your contributions are recognized. We foster an environment of continuous learning, professional development, and mutual respect, all while operating in one of Egypt's most beautiful destinations.</p></li><li><strong>Impact:</strong><p>Your work as Account Manager will be pivotal in maintaining our financial health, driving profitability, and ensuring the seamless operation of our hospitality ventures. You will directly influence strategic decisions, contributing to the success and sustainability of our organization.</p></li></ul><p><strong>Requirements</strong></p><ul><li><strong>Exciting Qualifications We're Looking For:</strong></li><li><strong>Experience:</strong> A robust <strong>5-10 years</strong> of progressive experience in an accounting or finance role, with a significant portion within the hospitality sector, and demonstrable experience at a <strong>Manager</strong> level.</li><li><strong>Essential Skills:</strong> Proven expertise in:<ul><li><strong>Sun System</strong> & <strong>fidelio</strong>: Non-negotiable proficiency.</li><li><strong>Financial Analysis</strong> & <strong>Forecasting</strong>: Ability to dissect complex financial data and predict future trends.</li><li><strong>Tax</strong> & <strong>GAAP</strong>: Comprehensive knowledge of financial regulations and accounting principles.</li><li><strong>Budget Management</strong> & <strong>Cost Control</strong>: A track record of successful financial stewardship.</li><li><strong>Revenue Management</strong>: Strategic insight into maximizing financial returns.</li><li><strong>Financial Reporting</strong> & <strong>Internal Audit</strong>: Meticulous and accurate financial documentation and oversight.</li><li><strong>Team Leadership</strong> & <strong>Communication</strong>: Exceptional ability to guide teams and articulate financial information clearly.</li><li><strong>Problem-Solving</strong>: A proactive and analytical mindset for financial challenges.</li><li><strong>Hospitality Accounting</strong>: Specialized understanding of the unique financial landscape of hotels and food services.</li></ul></li><li><strong>Career Level:</strong> This is a challenging and rewarding role for an experienced <strong>Manager</strong> ready to take on significant responsibilities and lead with confidence.</li></ul>

<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revise the project drawings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that all project finishing works are up to the drawing and specifications.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepares architectural details as and when required for the execution of works.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists Project Manager in review and selection of architectural materials are in compliance with approved material submitting.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Issues all architectural correspondences.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Highlights any violations to architectural related issues on site.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attends progress review meetings and co-ordination meetings to assist Project Manager in resolving any site issues such as discrepancies in the project’s drawings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Using design software (such as AutoCAD) to create models and visuals.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing site and oversees all operations.</p>

Company Description<br><br>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br><br>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.<br><br>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.<br><br>Brand Network:<br><br>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br><br>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br><br>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!<br><br>What is special about Rixos Service?<br><br>A culture of noticing the little things and knowing that the little things have always been the big things!<br><br>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br><br>Apply now, join Rixos and make a difference in others’ life!<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Join <em>Jet2holidays</em>’ Management Team and help us deliver our award-winning service and unforgettable holiday experiences to our valued customers.<br><br></strong>We have a fantastic opportunity to join <strong><em>Jet2holidays </em></strong>as an <strong>Airport Team Leader.</strong> In this role you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service, and enhancing our customers airport and transfer experience. You will <strong>work as one team</strong> with internal &amp; external suppliers and <strong>take responsibility </strong>for your teams' performance by regularly reviewing performance metrics using <strong>Management Information (MI) </strong>reports and our <strong>digital systems</strong> to identify areas for improvement and implement action plans.<br><br><strong>What can we offer you?<br><br></strong>We offer our valued colleagues a range of benefits including: -<br><br><ul><li>Local employment contract via our local agent</li><li>Competitive salary</li><li>Coaching, development &amp; career progression across Jet2.com &amp; Jet2holidays</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will you do in the role?<br><br></strong>Supporting Your Manager, You Will Work As One Team With Internal &amp; External Stakeholders To Ensure Your Team Deliver VIP Industry Leading Customer Service To Our All-important Customers During Their Airport Journey. You Will Be Provided With Comprehensive Training To Ensure You<br><br><ul><li>Create Memories for our customers while managing a fast paced and busy airport environment, working closely with the management team from our award-winning airline Jet2.com.</li><li>Take Responsibility for managing any flight disruption, serious emergencies &amp; customer escalations using our in-house digital systems.</li><li>Create &amp; issue monthly rosters alongside our UK based planning team in line with our SLA’s and budget.</li><li>Be present for your team and manage their performance by hosting scheduled in-person &amp; virtual team meetings, delivering training to new and existing members of your team &amp; hold individual monthly 1-1 performance and welfare meetings with your team members.</li><li>Collaborate with the Destination Manager, Agent &amp; Transfer Provider, analysing MI &amp; Customer Feedback daily to drive results and improve CSAT’s and OTP performance as needed.<br><br><br></li></ul>Our <strong>Airport Team Leaders</strong> are well organised and have a flexible approach to the operation. Working hours will vary each month and will include <strong>early starts, late finishes, split shifts </strong>&amp;<strong> working weekends.</strong> As part of our management team, also being on call to support with <strong>disruption serious </strong>and<strong> emergencies. </strong>Resolving<strong> customer escalations </strong>is also a key part of the role.<br><br>Our <strong>Airport Team Leaders</strong> have a genuine passion for the airport experience and always <strong>empower</strong> their team to deliver outstanding customer service. In this position, you will effectively <strong>manage performance</strong> including coaching and development as well as perform a variety of<strong> HR</strong> tasks. You will also possess the ability to deliver under pressure, analyse MI and Data, support your team, have a positive friendly attitude and be confident in IT processes and skills to use in-house <strong>digital systems</strong> daily on a laptop.<br><br><strong>What will you need?<br><br></strong>You will ideally have experience in <strong>Airport/Holiday Operations </strong>or similar. Experience of managing a<strong> customer-facing </strong>team and proven <strong>people management</strong> skills are essential. Conversational level in the local language is also advantageous.<br><br>Please note that this is a physically demanding role as you’ll be supporting <strong>a fast-paced operation</strong> and will constantly be on the move.<br><br>As we employ on <strong>local employment contracts</strong>, you will already hold the full <strong>right to work documentation or be willing to apply for right to work documentation </strong>required for <strong>Egypt </strong>and be living in the destination or willing to relocate and source your <strong>own accommodation</strong><em>. <br><br></em>Due to the level of travel required in the role, you will be required to hold a full and valid <strong>driving licence </strong>and have<strong> your own car with appropriate insurance</strong>. Business Travel expenses are reimbursed.<br><br>To meet some of our team and find out what life is like with <strong><em>Jet2holidays</em></strong> follow us on Facebook: <strong><em>Jet2Careers Overseas<br><br></em></strong>We look forward to your application &amp; you starting your career with <strong><em>Jet2holidays</em></strong>!

Implementing quality and food safety standard in depots  Audit on storage practices and personnel hygiene in depots good warehosue practices (GWP) Audit on sales trucks for ambient and twice / week for cold trucks  Weekly trade audit on markets  Implementing training plan for logistic and sales team  Follow up and verifying closing nonconformities which are resulting from regular audits and daily operation Daily check on receiving shipments from plant  Daily check and follow up pest control system  Daily control and monitoring returns and its classification  Daily inspection from receiving lots physical and release status of products  Daily follow up prepairing orders , loading and shipping shipments  Follow up the orders for permuim customers based on special customer requirements  follow up customer complaint closure on time and customer visits  Follow up implementing cleaning and sanitation program in depot and personnel hygeine  Record all required data of daily operation process according to ISO 9001/2015 documentations  Daily follow up for the cold stores and daily register data logger records  Take an immediate correction and corrective action in case of cold store temp violation  Raising regular reports to the direct manager on regular basis according to procedure  Implementing aan efficeint traceability system<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، سكن، ساعات إضافية</li></ul>

Implementing quality and food safety standard in depots  Audit on storage practices and personnel hygiene in depots good warehosue practices (GWP) Audit on sales trucks for ambient and twice / week for cold trucks  Weekly trade audit on markets  Implementing training plan for logistic and sales team  Follow up and verifying closing nonconformities which are resulting from regular audits and daily operation Daily check on receiving shipments from plant  Daily check and follow up pest control system  Daily control and monitoring returns and its classification  Daily inspection from receiving lots physical and release status of products  Daily follow up prepairing orders , loading and shipping shipments  Follow up the orders for permuim customers based on special customer requirements  follow up customer complaint closure on time and customer visits  Follow up implementing cleaning and sanitation program in depot and personnel hygeine  Record all required data of daily operation process according to ISO 9001/2015 documentations  Daily follow up for the cold stores and daily register data logger records  Take an immediate correction and corrective action in case of cold store temp violation  Raising regular reports to the direct manager on regular basis according to procedure  Implementing aan efficeint traceability system<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، سكن، ساعات إضافية</li></ul>

<strong><em>Jet2holidays</em></strong><em> is coming to Egypt in February 2027 and we’re looking for passionate Airport Representatives to join our team!<br><br></em><em>As a valued member of our <strong>Jet2holidays</strong> Airport team, you’ll play a key role in creating a memorable and welcoming process for our customers as they arrive and depart the airport. You will work as one team with our internal &amp; external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems.<br><br></em><strong>What do we offer you?<br><br></strong>We’re proud to provide our valued colleagues with a comprehensive range of benefits, including:<br><br><ul><li>Excellent Salary</li><li>Local Employment Contract via our Local Agent (start date from 04.02.27)</li><li>Fully paid training and IT equipment provided</li><li>Monthly 1-to-1 meetings with your Team Leader</li><li>Career growth across Jet2.com &amp; Jet2holidays</li><li>Weekly time off</li><li>Monthly rosters shared in advance</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will I do?<br><br></strong>As an <strong>Airport Representative</strong>, you’ll report directly to the Airport Team Leader or Destination Manager and work closely with internal and external partners to deliver <strong>VIP industry leading customer service</strong>. You’ll be at the heart of <strong>creating memories</strong> for our customers.<br><br><ul><li>Create Memories<br><br><br></li></ul>Greet every customer with a warm welcome with our famous <strong><em>Jet2holidays</em></strong> smile. You will make our customers journey memorable from the very start.<br><br><ul><li>Take Responsibility<br><br><br></li></ul>Be a point of contact during flight disruptions, emergencies and customer escalations ensuring every situation is handled with care and working together as one team to ensure we achieve our on-time performance service and customer satisfaction requirements.<br><br><ul><li>Be Present<br><br><br></li></ul>Represent <strong><em>Jet2holidays</em></strong> in the arrivals hall and departures terminal guiding and assisting customers throughout their airport experience. Provide our customers with essential transfer &amp; holiday information using our internal systems on a tablet device, create and distribute welcome packs &amp; deliver information verbally onboard the transfer coaches.<br><br><ul><li>Work as One Team<br><br><br></li></ul>Work closely with our transfers providers, support the operation inside the terminal and outside in the coach park to ensure a VIP customer experience.<br><br><strong>What do I need?<br><br></strong><ul><li>Right to Work Documents<br><br><br></li></ul>As we employ on local contracts, you will already hold full right to work documents for <strong>Egypt</strong>.<br><br><em>(Egyptian National ID card or Egyptian Passport)<br><br></em><ul><li>Travel &amp; Accommodation<br><br><br></li></ul>You will already be <strong>living in Sharm El Sheikh</strong> with your <strong>own accommodation</strong>. You’ll need to be able to get to the airport at any time – day or night.<br><br><ul><li>Flexibility<br><br><br></li></ul>We aim to provide your roster 4 weeks in advance. Your roster will include early starts, late finishes, split shifts &amp; weekend working. As an Airport Representative, please be aware that the role involves extended periods of standing and working outdoors, particularly during the summer months. Flexibility is essential, as you may also be required to support during flight disruptions, serious emergencies, and customer escalations.<br><br><ul><li>Skills &amp; Experience<br><br><br></li></ul>Customer service experience is a plus, but not essential. You must be solution orientated, friendly &amp; positive, confident and comfortable to use <strong>digital systems</strong> (on a tablet device). Please note that this role is physically demanding, as you will be required to support our fast-paced operation and will always be on the go.<br><br><strong>What can I expect after I have applied?<br><br></strong>Once your application has been reviewed by our Talent Acquisition Team, if successful, you will progress to the final stage, an <strong>in-person</strong> <strong>interview</strong> in <strong>Sharm El Sheikh</strong> with our <strong><em>Jet2holidays</em></strong> Destination Management team on the <strong>19th or 20th October 2026</strong>!<br><br>Want to know more about the role? Click the link below!<br><br>Jet2holidays Airport Representative (also known as Airport Customer Helper) - Video<br><br>To meet some of our amazing team and for a peek into life at <strong><em>Jet2holidays</em></strong>, follow our Facebook Page: Jet2Careers Overseas<br><br>Ready for Take off? Join the <strong>UK’s Number One Tour Operator</strong>!